CITY OF CAPE TOWN SOCIO-ECONOMIC IMPACT ASSESSMENT – SHORT-TERM IMPACTS ON CAPE TOWN 2010 FIFA WORLD CUPTM SUMMARY REPORT ▲ ▲ ▲ DOCUMENT NAVIGATION The symbols at the bottom left and right of each page link to the previous and next pages respectively. The ‘tab’ section markers on each right-hand page link to the first page of the section named. Clicking on the colour bar at the top of any page will link to the Contents page. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ Each entry in the tables of contents, tables and figures link to the indicated page, table or figure. INTRODUCTION OVERVIEW OF SUMMARY REPORT Cape Higher Education Consortium Professor Kamilla Swart E-mail: swartk@cput.ac.za Web: www.chec.ac.za CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 1 ▲ ▲ CONCLUSION FINDINGS The City of Cape Town Carol Wright E-mail: carol.wright@capetown.gov.za Web: www.capetown.gov.za Cape Higher Education Consortium (in conjunction with a number of other organisations and individuals, as listed on pages 2 and 3), to provide sound qualitative and quantitative evidence of the short-term impacts of the event on the city and its people. The report includes the methodology used, the research challenges, and the key findings in terms of economic and social impacts, as well as recommendations for possible future events of a similar nature. The full research report is available on the City’s website at www.capetown.gov.za, or by means of an e-mail request sent to 2010surveys@capetown.gov.za METHODOLOGY T he 2010 FIFA World Cup™ held in South Africa – a first on African soil – was rated as a triumph by official bodies and fans alike. As an official host city, Cape Town faced stringent challenges to prepare for and manage this massive global soccer extravaganza. While it has undoubtedly left a lasting legacy in terms of enhanced infrastructure and positive tourist perceptions in the Mother City, accurately assessing the short-term socio-economic impacts required the compilation and analysis of diverse sets of data. This document provides an overview summary of the results of comprehensive research undertaken by the City of Cape Town and the ACKNOWLEDGEMENTS he research in this report would not have been possible without the assistance and professional inputs from an exciting and wide range of individuals and organisations from multiple disciplines. The City of Cape Town (‘the City’) and the Cape Higher Education Consortium (CHEC) would like to thank all who have contributed to the research and report – a full list of all those who were directly involved is attached as annexure 4 to the research report. However, in particular the following are acknowledged: T 2 Sport and Recreation South Africa • Charl Durand, Head: Information and Research Department, Directorate: Communication and Information Services, Sport and Recreation South Africa (SRSA), for the sport event impact model (SEIM); research instrument alignment and development; liaison with, and support of, SEIM developers; research advice and guidance, and model outputs The City of Cape Town • Carol Wright, Manager: Strategic Information from the Department of Strategic Development Information and Geographic Information Systems (GIS) for, in the capacity of project leader, chairing the City workgroup, research coordination, research analysis, report reviewing and editing, and contributing to the research budget • Pam Naidoo from 2010 Operations for, in the capacity of City workgroup member, liaising with the 2010 economic and social workstream, research advice, contributing to the research budget, assistance with data sourcing, and logistical support • Jeremy Marillier, then from the Department of Economic and Human CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ The Cape Higher Education Consortium • Professor Kamilla Swart, Head: Centre for Tourism Research in Africa at the Cape Peninsula University of Technology (CPUT) for, in the capacity of project leader, research coordination, research and analysis, and report writing and compilation • Professor Marion Keim, Director: Interdisciplinary Centre of Excellence for Sport Science and Development at the University of the Western Cape (UWC) for, in the capacity of chairperson of the CHEC Research Reference Group, research advice and report reviewing • Dr Clemens Ley, from the UWC Interdisciplinary Centre of Excellence for Sport Science and Development, for research advice and report reviewing • Lois Dippenaar from the UWC Rector’s Office for, in the capacity of CHEC coordinator of the 2010 Project, research advice and reference group meeting venues and project support • Dr Susan Basset from the UWC Department of Sport, Recreation and Exercise Science, for research advice, coordination and leadership of public viewing area (PVA) research teams, and report reviewing • Dr Elizabeth Bressan from the Stellenbosch University (SU) Centre for Human Performance Sciences, for research advice • Dr Dean Allen from the SU Centre for Human Performance Sciences, for research advice, coordination of support for sports research, and analysis, results and report reviewing • Johan Fourie from the SU Department of Economics, for the economics research plan, research advice, and the economics research report • Hassan Essop from the SU Department of Economics, for the economics research plan, research advice, economics data collection, reviewing, and the economics research report • Dr David Maralack from the University of Cape Town’s (UCT) sport management postgraduate programme, for the sports workstream plan • • • Marcel Berteler from the Information Services and Technology Department’s SmartCape project, for online questionnaire design and posting, including to the SmartCape website and the summary and extraction of information • Colleagues from a range of City departments for 2010 finance and event-related data, research advice and support INTRODUCTION Cape Town Tourism • Marisah Smith for liaising regarding the tourism research stream and data, for research advice, and contributing to the CHEC research budget Provincial Government of the Western Cape (Province) • Office of the Premier for information and liaison regarding base camps • Treasury for provincial 2010 data for Cape Town • Economic Development and Tourism for liaison regarding economic impact assessments • Cape Town Routes Unlimited for liaison regarding tourism information and base camps Published by the City of Cape Town Communication Department Design and production by The Creative Store Printed by Tandym Print CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 3 ▲ ▲ Research hub • Brian Shackel from the City’s Information Services and Technology Department, for use of the City’s information technology (IT) training rooms for the research hub and logistical support • Salih Hendricks from the City’s Information Services and Technology Department for assistance with the use of the City’s IT training rooms METHODOLOGY • 2010 teams • Danie Malan for financial and related data • 2010 Operations for access to the Fédération Internationale de Football Association (FIFA) Fan Fest™, advice and guidance, and 2010 information • David Dunn for legal advice and services • Amina Taylor from the Department of Communication and Marketing for designing accreditation • Aletta Kruger from the Department of Communication and Marketing for the map of the 2010 footprint • Bruce Sutherland from the Department of Communication and Marketing for photographs FINDINGS • for the research hub, and technical advice and support • Hannetjie Coetzee and Olivia Jansen from Transnet for access and cards for the research hub CONCLUSION • Development for, in the capacity of City workgroup member and economics research stream coordinator, research advice, economics data sourcing, reviewing, and contributing to the research budget Dilshaad Gallie from the Department of Economic and Human Development for, in the capacity of City workgroup member, research advice and reviewing Trevor Wright from the Department of Sport, Recreation and Amenities for, in the capacity of City workgroup member, liaising with SRSA, research planning support and advice, sport research planning, report reviewing, and contributing to the research budget Alric Farmer from the Department of Sport, Recreation and Amenities for research support and advice, fieldwork coordination, research hub and logistical support, sport research questionnaire, fieldwork report reviewing, and photographs Pauline van der Spuy from the Department of Tourism for, in the capacity of City workgroup member, tourism research stream liaison, research advice, and contributing to the research budget Theuns Vivian from the Department of Tourism for, in the capacity of City workgroup member, research advice and guidance List of figures Figure 1: 2010 FIFA World Cup™ host city Cape Town event footprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Figure 2: SEIM concept (Urban-Econ, 2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Figure 3: Functioning of the SEIM (Urban-Econ, 2009) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Figure 4: Main capital expenditure categories for 2010 (2006–2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Figure 5: Main operational expenditure categories for 2010 (2006–2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Figure 6: Direct expenditure for the 2010 event (in R’m; 2006–2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Figure 7: Macro-economic impact, due to capex, on business stimulation and the GGP (in R’m; 2006–2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Figure 8: Macroeconomic impact, due to opex, on business stimulation and the GGP (in R’m; 2006–2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 9: Job creation relating to the World Cup (2006–2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 10: SEPI of the 2010 FIFA World Cup™ in Cape Town . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 List of tables Table 1: Summary of data sources and instruments (adapted from Urban-Econ, 2010) . . . . . . . . . . . . . . . . . Table 2: Total number of surveys per targeted sample type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 3: Summary of perceptions expressed by targeted groups – South Africa's readiness to host the 2010 FIFA World Cup™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 4: Summary of perceptions expressed by targeted groups – use of public funds . . . . . . . . . . . . . . . . . Table 5: Summary of perceptions expressed by targeted groups – infrastructural development impacts . . . . Table 6: Summary of perceptions expressed by targeted groups – economic impacts . . . . . . . . . . . . . . . . . . Table 7: Summary of perceptions by targeted groups – social impacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 8: Summary of perceptions by targeted groups – regional showcase . . . . . . . . . . . . . . . . . . . . . . . . . . Table 9: Summary of perceptions by targeted groups – environmental impacts . . . . . . . . . . . . . . . . . . . . . . . Table 10: Summary of perceptions by targeted groups – sport impacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 11: Social impact output – social index of 2010 in Cape Town . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 12: Sport (social) impact output – sport index of 2010 in Cape Town . . . . . . . . . . . . . . . . . . . . . . . . . . 11 11 17 18 18 19 20 22 22 23 27 28 List of abbreviations Capex capital expenditure CCT City of Cape Town CGE computable general equilibrium CHEC Cape Higher Education Consortium City City of Cape Town CPUT Cape Peninsula University of Technology CTT Cape Town Tourism FIFA Fédération Internationale de Football Association GDP gross domestic product GGP gross geographic product GIS geographic information system ICESSD Interdisciplinary Centre for Excellence for Sport Science and Development IT information technology MCDM multicriteria decision making OC Organising Committee Opex operational expenditure Province Provincial Government of the Western Cape PVA public viewing area SAM social accounting matrix SEIM sport event impact model SEPI sport event performance index SRSA Sport and Recreation South Africa SU Stellenbosch University UCT University of Cape Town UWC University of the Western Cape 4 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ All references to the ‘World Cup’ and ‘2010’ in this report refer to the 2010 FIFA World Cup™. The monetary symbol ‘R’ refers to South African rands (ZAR). INTRODUCTION CONTENTS OVERVIEW OF SUMMARY REPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List of figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List of tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List of abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 4 4 4 1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 3.4 13 13 13 15 17 24 FINDINGS 3. SUMMARY OF KEY RESEARCH FINDINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 Economic findings: Visitors and business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.1 Economic findings: Visitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.2 Economic findings: Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2 Social and sport findings: Visitors, residents, business, and sports bodies . . . . . . . . . . . . . . . . . . . 3.3 Perceptions regarding a future Olympic Games bid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . METHODOLOGY 2. METHODOLOGY AND BROAD APPROACH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2.1 Sport event impact model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2.2 Research elements and sampling approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.3 Research challenges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.4 Knowledge management and transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Summary of SEIM input, output and performance index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 5 ▲ ▲ CONCLUSION 4. CONCLUSIONS AND RECOMMENDATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 6 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ Figure 1: 2010 FIFA World Cup™ host city Cape Town event footprint INTRODUCTION METHODOLOGY 1. INTRODUCTION CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN FINDINGS 7 ▲ ▲ 1 Dlamini, T. 2008. 2010 FIFA WC. Legacy Lives conference report. 2 CCT & Province. 2007. Cape Town and the Western Cape Business Plan. Cape Town’s strategic objectives for hosting the 2010 FIFA World Cup™ included the following: 2 • Compliance with FIFA requirements for hosting the games • Optimisation of the developmental impact, and leaving a legacy • Maximisation of the promotional and positioning opportunities – leverage In all, Cape Town hosted eight FIFA World Cup™ matches, including a semi-final, at Cape Town Stadium. The 2010 FIFA World Cup™ footprint also included the official FIFA Fan Fest™ (fan park) located at the Grand Parade in central Cape Town, the fan walk (extending from the Fan Fest via Somerset Road to Cape Town Stadium), four public viewing areas (PVAs, also commonly known as ‘fan jols’) in Athlone, Bellville, Khayelitsha and Mitchells Plain, and two training venues (Athlone and Philippi stadia). The event’s footprint is illustrated in figure 1 (opposite). The focus of this study is on Cape Town. The City of Cape Town will CONCLUSION T he Fédération Internationale de Football Association (FIFA) World Cup™ is currently considered to be the largest sporting and media event in the world. Hosting the 2010 FIFA World Cup™ from June to July 2010 was perhaps the biggest and most challenging event of this nature that South Africa has attempted to undertake to date. Thirty-two teams played 64 matches in nine South African host cities around the country, including Cape Town. The national vision for hosting the 2010 FIFA World Cup™ sought to “strengthen the African and South African image, [and to] promote new partnerships with the world as we stage a unique and memorable event. Our vision will inspire us and drive our collective determination to be significant global players in all fields of human endeavour.” 1 “ The City of Cape Town will have to account for its expenditure and performance, for which an understanding of the impact of the event on the city and its people is critical. 8 approach to the evaluation was important, and that use of the model allowed for the incorporation of diverse perspectives from residents, business, visitors, sport federations and event organisers. While SRSA developed the socio-economic impact assessment methodology and model, the Cape Higher Education Consortium (CHEC), comprising the four universities in Cape Town and Stellenbosch,3 and led by a project manager from CPUT, was contracted in April 2010 to implement the study in collaboration with the City and other researchers nationally and internationally. It is also important to emphasise that the research presented in this report focuses on the short-term impacts of the event, while a longitudinal approach to assessing the long-term impacts of the 2010 FIFA World Cup™ is recommended. It is further noted that a research report is available from the City, and can be accessed from the City’s website, www.capetown.gov.za, or by means of an e-mail request sent to 2010surveys@capetown.gov.za. 3 The four universities concerned are the Cape Peninsula University of Technology (CPUT), Stellenbosch University (SU), the University of Cape Town (UCT) and the University of the Western Cape (UWC). CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ ” have to account for its expenditure and performance, for which an understanding of the impact of the FIFA World Cup™ event on the city and its people is critical. Sound qualitative and quantitative empirical evidence must underpin any such explanation. Sport and Recreation South Africa (SRSA) developed an integrated model to assess the socio-economic impact of mega sporting events on South Africa, namely the sport event impact model (SEIM), in 2008. The City’s departments of Economic and Human Development; Sport, Recreation and Amenities; Strategic Development Information and Geographic Information Systems (GIS), and 2010 Operations and Tourism agreed to use the SRSA model (by way of a memorandum of understanding concluded with SRSA). The model was expected to yield multidimensional results that did not necessarily lie in the domain of one particular line department. Although many different models (each with its own advantages and/or limitations) exist for assessing the impacts of events, one of the primary reasons why the City chose to use the SRSA SEIM was that it was a model developed for sporting events, included consideration of social and sport impacts, and could provide a benchmark for future event evaluations. The City also acknowledged that a multidimensional stakeholder INTRODUCTION 4 As environmental questions in the SEIM are limited, they are included as part of the social impacts. The questions were supplemented by adding Green Goal and responsible tourism questions to the respective surveys. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 9 ▲ ▲ balance between a sound and rigorous approach, academic credibility and practical application. The approach used was to be as comprehensive as possible, using the SEIM as the framework, within the available resources. As the SEIM considers a range of social, economic, sport and some environmental impacts,4 the aim was to produce as full an understanding of the shortterm outcomes and impacts of the 2010 FIFA World Cup™ as possible. CONCLUSION T he current research approach adopted was unique in that it allowed for collaboration between CHEC partners and the City, and ensured alignment with CHEC academic research interests as well as internally with the City for future planning. The emphasis was on research rigour and validity, while the approach simultaneously served to strengthen and build research capacity through the use of university staff and students and some City staff in the various roles of coordinators, researchers, specialists and fieldworkers. The research project was guided by a CHEC reference group and a workgroup consisting of CHEC and City representatives. The approach further ensured cost-effective research, and achieved important links and FINDINGS METHODOLOGY 2. METHODOLOGY AND BROAD APPROACH 2.1 Sport event impact model The SEIM was developed for SRSA with the primary aim of providing a standard model for measuring and determining the social, economic and sport-related impacts of local and international sport events, by making use of specific event-related parameters and benchmarks. The output of the SEIM is a sport event performance index (SEPI) for the specific event assessed. The underlying approach of the model is to define and interpret a sport event as a tourism activity. Economic impact refers to the effects on the level of economic activity in a given area due to an external INPUTS Sport-related primary research: Increased interest & participation Raised public awareness Ranking of the event Ability to host event Wi Number of individuals affected by programmes Number of individuals benefiting from skills training Number of volunteers Number of crime-related incidents Extent (rate) of pollution Wii Increased investments (number/rate) Increased volume of tourists (number) Ranking of event (rate) Increased number of spectators Increased number of participants Increased number of opportunities Ability to host event (rate) Wiii Sport event performance index (SEPI) Social primary research: Crime Traffic congestion Pride Legacy building OUTPUTS Total expenditure Total revenue Jobs created Contribution to gross domestic product (GDP) Industry output Additional value of demand Sport Event Impact Model (SEIM) Economic Capital expenditure Operational expenditure Leverage Injections MEASUREMENT Figure 2: SEIM concept (Urban-Econ, 2010) STEP 1 Do research using instruments STEP 2 Insert data into input sheets STEP 3 Obtain results SURVEY DATA EVENT KEY DATA INPUT SHEET 30/24¬%6%.4¬ )-0!#4¬2%0/24 s Visitor surveys s¬2ESIDENT¬SURVEYS s¬&EDERATION¬¬ORGANISER s¬+EY¬ECONOMIC¬IMPACT¬INPUTS s¬+EY¬SOCIAL¬IMPACT¬INPUTS s¬+EY¬SPORT¬IMPACT¬INPUTS OTHER DATA s¬&INANCIAL¬DATA s¬%VENT¬FACTS¬¬FIGURES 10 s¬%CONOMIC¬IMPACT¬INDEX s¬3OCIAL¬IMPACT¬INDEX s¬3PORT¬IMPACT¬INDEX the option being analysed, despite complex and competing objectives. The aim of the MCDM is to attach values to those social and sport indicators that are generally difficult to quantify. The indexing model combines the economic impact index, the social impact index, and the sport-related impact index to calculate the SEPI. Weights were assigned to all indicators in the database attached to the model. The value of the SEPI is expressed as a percentage, and ranges from 0 to 100, where 0 indicates that the impact is extremely unfavourable and 100 extremely favourable. The concept of the model is illustrated in figure 2 (left), and the steps taken in using the SEIM are illustrated in figure 3 (left). In the SEIM, step 1 entails conducting primary research using research instruments (visitor, resident and sport federation/event organiser surveys) provided in the SEIM. In step 2, the primary research data, in the CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ Figure 3: Functioning of the SEIM (Urban-Econ, 2009) SEIM intervention in the economy, such as the hosting of a sport event. The social accounting matrix (SAM) was used as the model tool for determining the economic impacts of the event. SAM, which is a comprehensive, economy-wide database utilised for input-output analysis, was considered to be an appropriate tool for use in the current study, given that visitor spending and event-hosting expenditure had to be taken into account. The debate as to whether input-output analysis (as in the case of SAM) or computable general equilibrium (CGE) analysis should be used to assess the economic impact of the event continues worldwide. As economic measurement is insufficient for assessing the impacts of an event, with social and sport impacts also requiring consideration, social and sport-related indicators were factored into the SEIM framework. Resident perception studies and sport federation/event organiser surveys are important sources of data for assessing the social and sport impacts of an event. It should be noted that environmental impacts are considered as part of the social impacts within the framework of the SEIM. Multicriteria decision making (MCDM) is used in the model to determine social and sport impacts. MCDM frameworks encompass a mathematical model that aims at providing a single score or index for 2.2 Research elements and sampling approach A range of questionnaires and interviews as well as fact-gathering ™ INTRODUCTION IMPACTS DATA SOURCE INSTRUMENT Economic impacts Event organisers Economic impact fact sheet Economic and social impacts Event attendees (spectators and participants) Visitor questionnaire Social and sport development impacts Residents Resident questionnaire Persons representing the federation and Federation and event organiser involved in organising the event questionnaire Social (including sport) fact sheet METHODOLOGY Event organisers Table 2: Total number of surveys per targeted sample type NUMBER OF SURVEYS PRE-EVENT DURING POST-EVENT TOTAL Residents 1 748 – 1 315 3 063 Business 128 – 135 263 Visitors – 3 376 – 3 376 Sport federation/event organiser – – 17 17 OVERALL TOTAL research and analysis was undertaken before, during and after the event. Inputs were requested from a variety of participant groups: residents, visitors, business, sporting bodies, event organisers, the City, Province, the Organising Committee (OC) and FIFA. A summary of the total number of surveys per stakeholder group is presented in table 2 (above). In total, 6 719 questionnaires were completed during the study (excluding additional small studies that CHEC and the City directly supported, and with which they assisted during the event). 6 719 FINDINGS TARGETED SAMPLE TYPE “ The City also participated in a study assessing the economic impacts of the 2010 FIFA World Cup™ at a national level, using the same methodology as the study conducted for the 2.3 Research challenges The main research challenges of the study included the following: CITY OF CAPE TOWN 2010 FIFA WORLD CUP SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 2006 FIFA World Cup™. ” 11 ▲ ▲ 5 Although the focus of the study was on the specific areas of the event footprint, the event was also recognised as being likely to affect most residents of, and businesses in, Cape Town. Hence, working within the limited research budget parameters, additional studies were conducted among the residents of, and businesses in, Cape Town (referred to as ‘Greater Cape Town’ to distinguish the area from that referred to in the event footprint) to assess the possible impacts that Cape Town’s contribution had to the hosting of the event had on them. Table 1: Summary of data sources and instruments (adapted from Urban-Econ, 2010) CONCLUSION form of financial, visitor, and federation and organiser survey data, are inserted into the data input fact sheets (economic impact fact sheet and the social [including sport] fact sheet) that support the SEIM. The SEIM uses the data provided in its calculations to generate a sport event impact report in step 3. A summary of the generic data sources and instruments is given in table 1 (right). The study focus is, as was mentioned above, on Cape Town, with specific reference to the City’s municipal jurisdictional area, and covering the 2010 FIFA World Cup™ event’s footprint relating to the following venues and precincts: • Cape Town Stadium precinct (including the fan walk) leading up to, and on, the eight match days (up to and including the semi-final) • FIFA Fan Fest™ (Grand Parade) on all match days (up to and including the final) • Four PVAs: Athlone, Bellville, Mitchells Plain, and Khayelitsha (preevent and post-event) • The inner city and Greater Cape Town (pre-event and post-event)5 It is further noted that the City also participated in a collaborative study assessing the economic impacts of the 2010 FIFA World Cup™ at a national level, as well as at host city level, using the same methodology as per the study conducted for the 2006 FIFA World Cup™. The results of this study will be forthcoming in mid-year 2011. Research scope and timing of 2010 FIFA World Cup™ event planning • The lead times were too short, which limited and placed pressure on the overall planning and implementation of the event. • The scope of the study was limited to Cape Town, whereas it would have been even more valuable to have extended the study to the Eden region of the Western Cape province, as that is the region that hosted the team base camps. • The scope of the study was further limited to the event footprint in Cape Town, with some extension to Greater Cape Town, largely due to the confines of available resources. • The study was limited to assessing the short-term impacts of the event, given the time frame. 12 2.4 Knowledge management and transfer It is acknowledged that knowledge management and transfer is critically important in the future bidding for, and planning of, mega-events, especially in the developmental context. The City secured a research hub for the duration of the World Cup, which served as a base for the research, fieldwork and data management conducted during that period. A seminar series that was research-orientated, and focused on the development of relevant knowledge, experience and skills was hosted during June to allow for the sharing of research, the provision of bestpractice lessons, and the development of appropriate research methods and technologies with local and international researchers. It is further noted that the CHEC and the City’s 2010 research team contributed to the international sport and development conference – “Beyond 2010”, which was hosted by the Interdisciplinary Centre for Excellence for Sport Science and Development (ICESSD) of the University of the Western Cape (UWC) in September 2010. A 2010 research workshop proposed by SRSA and a Sports and Events Tourism Exchange, both planned for 2011, are two further platforms that will be considered as providing potential opportunities for disseminating the findings of the current research project. Sharing the lessons learned with Brazil prior to its hosting of the event in 2014 will also be of importance. A dissemination plan with respect to the release of the findings and the use of the data for academic research is also currently being developed. 6 Please refer to the research report for a detailed discussion of the methodology employed. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ Cape Town 2010 research methodology 6 • While an attempt has been made to be as comprehensive as possible in terms of data collection, not all the relevant stakeholders submitted the required information, especially the data pertaining to injection and income. • Despite several attempts being made over an extended period of time, using various methods and sources to obtain relevant information from FIFA/OC and MATCH, regretfully, no information was forthcoming. • The multi-year preparation for the event and multi-stakeholder implementation affected the availability of information over a fiveyear period. • A key aspect missing from the current study is a thorough media analysis of the impacts of the event, especially in respect of the key tourism and investment markets. • A limitation of the SEIM, as with many other economic impact models, is the inability to account for the counterfactual, namely what the impact would have been had expenditures been diverted to other categories or activities. Undertaking research at mega-events of this nature has several challenges and limitations, which have already been outlined. The approach for this research drew on best practice and research that had previously been undertaken by the City and its partners, meaning that the research results are still valid and reliable, and provide important socio-economic impact results and insights regarding various targeted groups’ perceptions of the 2010 FIFA World Cup™ held in Cape Town. INTRODUCTION METHODOLOGY 3. SUMMARY OF KEY RESEARCH FINDINGS 3.1 Economic findings: Visitors and business 3.1.1 Economic findings: Visitors Most visitor respondents were male (78%), 7 relatively young (with an average age of 33) and highly educated (with 66% having degrees). The visitors were mainly foreign, being from Europe (50%), North, South and Central America (14% each), and the rest of Africa (11%). CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 13 ▲ ▲ 7 Visitor groups were approached in terms of spatially based systematic sampling, with it often being the man or men in the group who responded to the questions asked. FINDINGS A England (17%), the United States of America (12%) and Germany (8%) had the highest number of visitor respondents per country. Most (47%) of the domestic visitors were from the Western Cape. Most (67%) visitors were first-time attendees at a FIFA World Cup™ event, with 79% also being first-time visitors to South Africa, and 79% being first-time visitors to Cape Town. Moreover, the World Cup was the primary reason for visiting Cape Town for the majority (88%) of the visitors. Most of the visitors were overnight visitors to Cape Town, with 81% staying more than five nights in the city, with an average length of stay of 13 nights. The total spend amount (excluding their domestic and international travel) for all visitors interviewed was just over R92 million, with the total average spend per person in Cape Town being R30 264. Most of the spend was on accommodation, tickets, food and beverages, and shopping. CONCLUSION n overview of the key findings from the respective surveys undertaken during the World Cup is given below. The first set relates to economic findings with regard to visitors and business. “ The Internet was by far the most popular medium for accessing information on Cape Town (34%) prior to visiting the destination. 14 noted that environmental considerations were important in their choice of accommodation. Fourteen percent of the visitors indicated that they separated their wet and dry waste without exception, almost always and sometimes (31% each), with only 12% indicating that they never separated their waste. Most visitors arrived by air, with the main ports of entry being Cape information on Cape Town (34%) prior to visiting the destination. Most visitors generally had good impressions of, and experiences in, Cape Town as a tourism destination. Friendliness (92%), helpfulness (87%) and entertainment (82%) were rated as good, with value for money (67%), personal safety (67%) and transport (63%) being rated slightly lower, albeit that they were still rated as good by the majority of visitors. The visitors interviewed said that they would definitely recommend visiting the city to family and friends (89%). Some (28%) visitors also indicated that they would be likely to return to Cape Town in the next 12 months. Cape Town rated fairly well as a responsible tourism destination, with about half of the visitors indicating that they had received responsibletourism tips. In terms of Green Goal initiatives, some (42%) visitors Town (50%) and Johannesburg (48%). Most (35%) visitors also walked to the stadium. The visitor results obtained in the current study were generally fairly similar to those that were obtained in the exit survey study conducted by South African Tourism during the same period in 2010. However, some variations are noted, especially in relation to the main source markets, with Cape Town attracting more European visitors, which certainly contributed to a greater spend in Cape Town than before.8 The match schedule also evidently influenced the distribution of visitors to host city destinations. 8 Differences detected in spend might have resulted from the different methodologies used. The Cape Town study included spend on tickets, which also served as a requirement for the national collaborative study. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ ” Most visitors indicated that they had become more aware of other destinations in South Africa (70%) and Africa (50%) as a result of the World Cup. Nightlife (13%), food and wine (13%), shopping and nature attractions (12% each) were the main activities in which visitors participated during their stay in Cape Town. The Internet was by far the most popular medium for accessing INTRODUCTION “ Not surprisingly, perceptions of a higher incidence of crime as a result of the event were also significantly less post-event METHODOLOGY preparatory World Cup City-supported events. Most (72% pre-event and 83% post-event) businesses did not adapt their delivery of goods and/or services to cater for tourists. The majority (75% pre-event and 76% postevent) of businesses also did not employ more staff for the period. Very few (15% pre-event and 10% post-event) businesses were approached by international corporations to form partnerships, with them also having made little direct investment in Cape Town as a result of the event. Although some (33%) businesses anticipated investing in improved security systems due to the hosting of the 2010 FIFA World Cup™, few (8%) actually did, possibly due to the highly visible policing that was provided during the event. Not surprisingly, perceptions of a higher incidence of crime as a result of the event were also significantly less post-event (decreasing from 67% pre-event to 10% post-event). Similarly, forecasting of problems such as vandalism or hooliganism was much less after the World Cup had taken place (decreasing from 52% pre-event to 14% post-event). The global economic recession was also deemed to have had less of an impact on business post-event (with the percentage decreasing from 73% to 44%). The majority (85% pre-event and 88% post-event) of businesses also felt that the World Cup had exerted a positive impact on (decreasing from 67% pre-event to 10% post-event). ” CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 15 ▲ ▲ CONCLUSION FINDINGS 3.1.2 Economic findings: Business Although relatively few businesses participated in the pre-2010 (128) and post-2010 (135) surveys, the results of the study provide some insight into business responses to the survey. Those businesses that participated in the study were relatively well established, and had, on average, been in operation for 10 years in Cape Town. Mainly large (30%) and medium-sized enterprises (27%) participated in the pre-survey, and medium (45%) and small-sized businesses (29%) in the post-survey. Tourism businesses made up 19% and 39% of the business respondents in the pre-survey and post-survey respectively. Business responses indicated that the majority (72% pre-event and 70% post-event) of their employees attended the 2010 FIFA World Cup™, with some (28% pre-event and 23% post-event) having attended in their official capacity. Some (26% pre-event and 45% post-event) businesses did not use advertising media that was specifically directed at the 2010 event, which was, in all likelihood, due to the strict FIFA advertising regulations imposed for the World Cup. Most (80% pre-event and 85% post-event) businesses did not conduct additional training in response to the event, with a relatively small percentage (30% pre-event and 14% post-event) of staff having attended “ The majority (81% pre-event and 85% postevent) of businesses indicated that the event had assisted with improving and developing the infrastructure in those areas where their businesses were located. 16 (41%) in the post-survey indicated that they promoted responsibletourism practices. The main types of practices promoted included procuring local services (100% pre-event and 92% post-event), using water sparingly (100% preevent and 94% post-event), using electricity efficiently (100% pre-event and 94% post-event), disposing of rubbish carefully (91% pre-event and 96% post-event), and providing visitors with responsible-tourism tips (80% pre-event and 84% post-event). While some businesses (48% pre-event and 37% post-event) were aware of the City’s responsible-tourism campaign, very few businesses indicated that the World Cup actually contributed to initiating more responsible tourism practices (33% pre-event and 14% post-event). Most businesses learned about responsible tourism via the media (print [32%] and electronic [14%]) and Cape Town Tourism (28%). 9 Such an indication of interest could possibly be as a result of more small and medium-sized businesses participating in the post-survey in comparison with the number that participated in the pre-survey. 10 This finding points to enhanced engagement between business, the City and the sports federation with regard to future events. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ ” them, with some (52% post-event) also indicating increases in turnover due to the event. The majority (81% pre-event and 85% post-event) of businesses also indicated that the event had assisted with improving and developing the infrastructure in those areas where their businesses were located. However, businesses indicated less interest in using Cape Town Stadium after the World Cup (27% pre-event and 13% post-event). 9 In terms of business awareness of the regulations regarding the 2010 FIFA World Cup™, the majority (82% pre-event and 81% post-event) of businesses indicated that they would not market their products close to the stadium, once again illustrating the fact that the strict regulations imposed by FIFA were taken into account by the businesses concerned. Most (74% post-event) businesses also indicated generally high levels of awareness of the relevant regulations, with improved levels of all specific aspects having been noted on the conclusion of the World Cup. Most (44% pre-event and 69% post-event) businesses noted that their main source of awareness of regulations was the media. 10 Some (40% post-event) businesses indicated that they were aware of the City’s Green Goal programme to promote responsible tourism. About half (55%) of the tourism businesses in the pre-survey and slightly fewer INTRODUCTION METHODOLOGY responses are presented as only A, N or D. Where changes were substantial post-event, brief descriptions have been included. The SEIM required certain core questions to be asked in line with the target groups. In certain instances, additional questions were targeted at specific groups, such as business only, in order to obtain additional information. The results in this respect were included as well. Where no perceptual response is reflected in the table, the question was not put to the target group concerned. FINDINGS 3.2 Social and sport findings: Visitors, residents, business and sports bodies Summary tables of the social and sport impacts, as perceived by the range of targeted groups, are presented in this section of the report. Respondents had to express their agreement with a range of statements (SA = strongly agree; A = agree; N = neutral; D = disagree, and SD = strongly disagree). For summary reporting purposes, strongly agree/agree and disagree/strongly disagree responses have been combined, so that the Table 3: Summary of perceptions expressed by targeted groups – South Africa's readiness to host the 2010 FIFA World Cup™ Confident that this event will be/was successfully hosted by South Africa Hosting of the event will achieve/achieved a legacy in South Africa VISITORS RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES (%) (%) (%) (%) (%) (%) 89 A 87 A 95 A 76 A 98 A 100 A 9N 9N 3N 18 N 2N – 2D 4D 2D 6D – – – 85 A 88 A 73 A 95 A 76 A – 11 N 10 N 21 N 4N 18 N – 4D 2D 6D 1D 6D DESCRIPTION Positive perceptions by all groups; residents and business even more confident post-2010 Positive in terms of ‘legacy’, especially for business post2010 CONCLUSION STATEMENT CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 17 ▲ ▲ Note: In all results tables, the “N=" values ( i.e. the number of responses to the question) vary by statement and respondent group. These are to be found in the research report. Table 4: Summary of perceptions expressed by targeted groups – use of public funds STATEMENT Use of public funds in support of this event is/was acceptable Too much money is/was spent on the 2010 event that could have been spent on other activities VISITORS RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES (%) (%) (%) (%) (%) (%) – 64 A 65 A 53 A 47 A – – 21 N 22 N 24 N 24 N – – 15 D 13 D 23 D 29 D – – 63 A 63 A 47 A 49 A – – 19 N 22 N 24 N 33 N – – 17 D 15 D 29 D 19 D – DESCRIPTION Slight decrease in acceptability of the use of public funds by business post-2010 Table 5: Summary of perceptions expressed by targeted groups – infrastructural development impacts STATEMENT Infrastructural development is taking/took place mainly near the stadia Facilities created for this event can be used by local residents in the long term 18 RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES DESCRIPTION (%) (%) (%) (%) (%) (%) – 72 A 72 A 48 A 81 A – – 15 N 14 N 16 N 13 N – – 13 D 14 D 36 D 6D – – 77 A 80 A 62 A 68 A 82 A – 15 N 13 N 25 N 19 N 12 N – 8D 7D 13 D 13 D 6D Slight improvement in the perceptions of business regarding the long-term use of the facilities post-2010 – – 73 A – – – Post-use challenges recognised – – 20 N – – – – – 7D – – – Business expressed substantial shift in perceptions post-2010, with infrastructural development mainly near the stadia being noted, in comparison with perceptions of development pre-2010 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ Use of stadia post-2010 and cost of maintenance will pose challenges VISITORS INTRODUCTION Table 6: Summary of perceptions expressed by targeted groups – economic impacts RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES (%) (%) (%) (%) (%) (%) Hosting of event will/did ensure employment opportunities for local community members – 60 A 67 A 61 A 57 A – – 20 N 18 N 23 N 32 N – – 20 D 15 D 16 D 11 D – Hosting of events will lead/did lead to increased spending in local area – 61 A 68 A 66 A 64 A – – 23 N 18 N 21 N 25 N – – 16 D 14 D 13 D 9 D – – 77 A 74 A 61 A 64 A – – 17 N 18 N 23 N 25 N – – 6D 8D 16 D 9 D – – 81 A 74 A 75 A 77 A – – 13 N 17 N 17 N 17 N – – 6D 9D 8D 6D – – – – 34 A 46 A – – – – 48 N 36 N – – – – 18 D 18 D – – – – 74 A 74 A – – – – 20 N 20 N – – – – 6D 6D – – – – 73 A 57 A – – – – 20 N 37 N – – – – 7D 8 D – Hosting of this event will/did ensure extended shopping hours in the area of the event Prices of goods in the area will increase/did increase due to the event Black economic empowerment will/did improve Local businesses will/did increase their sales and profits during the event Increase in residents’ perception of employment opportunities for locals post2010 More positive response by residents post-2010 regarding increased spending in local area, with a slight decrease in this perception by business Decrease in the perception by residents that the price of goods in the area would increase post-2010 Perception of empowerment increased post-2010 Decrease in the perception that business in the area would strengthen post-2010 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 19 ▲ ▲ CONCLUSION In the area where the stadium is located, the businesses will/did strengthen DESCRIPTION METHODOLOGY VISITORS FINDINGS STATEMENT Table 7: Summary of perceptions by targeted groups – social impacts STATEMENT VISITORS RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES (%) (%) (%) (%) (%) (%) – 80 A 50 A 81 A 96 A – – 13 N 31 N 14 N 4N – – 7D 19 D 5D 0D – – 84 A 85 A 88 A 97 A – – 12 N 9N 6N 3N – – 4D 6D 6D 0D – 90 A 90 A 89 A 88 A 95 A – 6N 8N 8N 6N 4N – 4D 2D 3D 6D 1D – It is/was very important that Bafana Bafana win/won matches in the 2010 FIFA World Cup™ – 78 A 79 A 86 A 71 A – – 14 N 15 N 6N 16 N – – 8D 6D 6 D 13 D – Feel more part of the African continent as a result of this event – 70 A 74 A – – – – 19 N 17 N – – – – 11 D 9D – – – – 53 A 49 A – – – – 27 N 31 N – – – – 20 D 29 D – – – – 34 A 28 A 15 A 36 A 12 A – 21 N 22 N 18 N 20 N 12 N – 45 D 50 D 67 D 43 D 76 D 20 A 69 A 30 A 61 A 32 A 94 N 42 N 16 N 22 N 24 N 25 N 6D 38 D 15 D 48 D 15 D 43 D 0D 2010 will be/was a major boost for nation building Feel proud that this event is/was hosted in my city Feel proud that SA is hosting/hosted the 2010 FIFA World Cup™ 2010 will increase/increased social inequalities This event will divide/divided cultural groups 20 Nation-building perceptions for residents much less post-2010, but an increase in this perception by business Very positive perceptions, and even more positive for business post2010 Very positive perceptions, and even more positive for business post2010 Perception of good performance by Bafana Bafana less for business post-2010 Slight increase in this perception post-2010 Agreement by marginally fewer residents that social inequalities increased post-2010 Residents slightly more positive post-2010, but business (not sports organisations) very positive Large neutral response for visitors, with almost equal number disagreeing that there had been an increase in crime; residents, and business very positive post-2010 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ Increase in crime (e.g. thefts, muggings, etc.) will be/was experienced due to the event DESCRIPTION INTRODUCTION RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES (%) (%) (%) (%) (%) (%) Extensive alcohol abuse by persons attending the event will lead/led to spectator hooliganism – 67 A 32 A 44 A 27 A 6A – 18 N 26 N 29 N 27 N 35 N – 15 D 42 D 27 D 46 D 59 D An increase in vandalism (damage of properties) will be/was experienced due to the event – 38 A 24 A 38 A 27 A 94 D – 23 N 25 N 39 N 21 N 6N – 39 D 51 D 23 D 52 D – – 63 A 57 A – – 47 A – 23 N 21 N – – 29 N – 14 D 21 D – – 24 D 29 A 71 A 59 A 84 A 65 A 24 A 35 N 17 N 23 N 10 N 14 N 18 N 36 D 12 D 18 D 6D 12 D 58 D – 45 A 47 A – – 6A – 21 N 22 N – – 35 N – 34 D 31 D – – 59 D – – – 48 A 43 A – – – – 31 N 40 N – – – – 21 D 17 D – Entertainment opportunities related to the event will be/were provided for local residents This event will cause/caused significant traffic congestion within the local area The event will lead/led to excessive noise that will annoy/annoyed local residents CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN Substantial change to the positive for residents, and slightly less so for business post-2010 Decrease in negative perceptions post-2010 for both residents and business Slightly less agreement regarding entertainment opportunities for locals post-2010 Positive experience for both residents and business post-2010 Slightly less agreement on training opportunities for locals post-2010 21 ▲ ▲ Event will stimulate/stimulated training and skills development for members of the community DESCRIPTION FINDINGS VISITORS CONCLUSION STATEMENT METHODOLOGY Table 7: Summary of perceptions by targeted groups – social impacts Table 8: Summary of perceptions by targeted groups – Regional showcase STATEMENT 2010 will showcase/showcased South Africa in a positive light Crime will showcase/showcased South Africa in a negative light 2010 will be/was a major boost for tourism in the province/ Cape Town The event will attract future business to Cape Town VISITORS RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES (%) (%) (%) (%) (%) (%) – 84 A 87 A 77 A 100 A – – 12 N 9N 16 N 0N – – 4D 4D 7D 0D – – 66 A 49 A 62 A 54 A – – 17 N 20 N 23 N 18 N – – 7 D 31 D 15 D 28 D – – 76 A 78 A 78 A 74 A – – 16 N 14 N 15 N 23 N – – 8D 8D 7D 3D – – – – 68 A 83 A – – – – 22 N 15 N – – – – 10 D 2D – DESCRIPTION Even more positive post-2010, especially for business Large change to the positive post2010, especially for residents Positive, but slight decrease in positive perception by business post2010 Business positive about long-term benefits post-2010 Table 9: Summary of perceptions by targeted groups – Environmental impacts STATEMENT Environment will be/was degraded, due to hosting of the event Hosting of the event will increase/increased air pollution 22 RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES (%) (%) (%) (%) (%) (%) 23 A 42 A 38 A 18 A 30 A – 30 N 23 N 25 N 25 N 24 N – 47 D 35 D 37 D 57 D 46 D – 27 A 52 A 36 A 27 A 42 A – 41 N 22 N 30 N 39 N 30 N – 32 D 26 D 34 D 34 D 28 D – – 43 A 47 A – – – – 24 N 28 N – – – – 33 D 25 D – – – DESCRIPTION Perception by business of more negative environmental impacts post-2010 Less agreement by residents regarding impact of air pollution, but substantial increase in business perception post-2010 Minimal increase in perception of waste production CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ Hosting of the event will lead/led to significant production of waste VISITORS INTRODUCTION Table 10: Summary of perceptions by targeted groups – sport impacts RESIDENTS PRE-2010 RESIDENTS POST-2010 BUSINESS PRE-2010 BUSINESS POST-2010 SPORTS BODIES (%) (%) (%) (%) (%) (%) – 71 A 78 A – – – – 11 N 11 N – – – – 18 D 11 D – – – – 64 A 68 A – – – – 17 N 18 N – – – – 19 D 14 D – – – – 52 A 55 A – – – – 21 N 22 N – – – – 27 D 23 D – – – Event will lead/led to increased community development through sport by foreign organisations – 74 A 66 A – – 58 A – 19 N 21 N – – 18 N – 7D 13 D – – 24 D Event will lead/led to increased community development through sport by local organisations – 75 A 67 A – – 58 A – 18 N 22 N – – 18 N – 7D 11 D – – 24 D More aware of soccer due to hosting of the event More interested in soccer due to hosting of the event Greater awareness of soccer by residents post-2010 Slightly more interest in soccer post-2010 Minimal increase in consideration of participation post-2010 Residents less positive about community development through sport by foreign organisations post-2010 Residents less positive about community development through sport by local organisations post2010 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 23 ▲ ▲ CONCLUSION Will consider participating in soccer in the near future DESCRIPTION METHODOLOGY VISITORS FINDINGS STATEMENT Facilities & Equipment 2% Salaries & Wages Other Health Services Government/Services Business Services Real Estate Insurance Transport Accommodation Trade Infrastructure 98% 0% Figure 4: Main capital expenditure categories for 2010 (2006–2010) 3.4 Summary of SEIM input, output and performance index “ should be viewed merely as indicative of World Cup expenditure, and not as conclusive evidence of actual expenditure. 24 30% 40% 50% 60% The aim of the SEIM is to quantify the impact of the economic spend and injections of the 2010 FIFA World Cup™ on Cape Town, together with the other two impact types – visitor impact and social (including sport) impact into one single score on the SEPI. SEIM Economic fact sheet input and output Ideally, in the economic impact assessment, all costs and income related to the World Cup should be included. Public-sector spending – the costs incurred by local, provincial and national government and parastatals – is relatively easy to delineate and aggregate into the various categories. This is the primary focus of the current study. To obtain private-sector spending, however, requires an independent business survey to ascertain exact levels of spending by sector. The response to the business surveys was not strong, and the information on the private sector’s own investment and turnover received a poor response. Responses to requests for financial business data were generally deemed to be sensitive and were, consequently, difficult to obtain. As a result, the private-sector spending data gathered as part of the research cannot be extrapolated to the whole population.11 Therefore, the private-sector data should be viewed merely as indicative of World Cup expenditure, and not as conclusive evidence of actual expenditure. To avoid double-counting and overestimation, only expenditures directly related to the 2010 FIFA World Cup™ were included in the study.12 The indirect effects of the World Cup were captured by the SEIM. Because of FIFA’s involvement in the event, and the fact that the event had a nationally based OC, some expenditure and income items might 11 Although the exact size of the economic impact caused by private-sector investments is unclear, it can be stated with a fair degree of confidence that the overall economic impact due to the 2010 World Cup was mainly driven by the public sector, especially given the large investments required to build the stadia for the event. 12 Financial data were obtained for the years 2006 to 2010 as at 30 November 2010. Some financial data used were based on unaudited information, and might therefore be subject to adjustment. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ ” 20% Figure 5: Main operational expenditure categories for 2010 (2006–2010) 3.3 Perceptions regarding a future Olympic Games bid In terms of the post-2010 survey question as to whether South Africa should make a bid to host the Olympic Games, the majority (85%) of residents were in agreement, while fewer (69%) businesses were. The private-sector data 10% Business stimulus INTRODUCTION Event operations R510,38 R12 495,96 GGP DIRECT R2 173,40 R42 799,00 TOTAL 10 000 20 000 30 000 40 000 METHODOLOGY 0 50 000 Figure 6: Direct expenditure for the 2010 event (in R’m; 2006–2010) Figure 7: Macro-economic impact, due to capex, on business stimulation and GGP (in R’m; 2006–2010) have been excluded, despite their accruing to the people and economy of Cape Town. Some examples of such exclusions would be the use of Cape Town-based service providers for the event elsewhere in the country, as well as expenditures incurred by FIFA relating to matches in Cape Town not recorded in the City or Province data used in the study. Such is certainly true of direct income and injections, which accrue Infrastructure, to the tune of 98%, not surprisingly dominated the capital spend, as can be seen in figure 4 (opposite page). Trade,13 salaries and wages, and transport were the main operational expenditure categories, as can be seen in figure 5 (opposite page). Direct expenditure during the event was dominated by capital expenditure of over R12 billion in comparison with R510 million operational expenditure, as can be seen in figure 6 (above).14 The macro-economic impact of capital expenditure associated with the World Cup on business stimulation and gross geographic product (GGP) is presented in figure 7 (above). As a result of capex, the event contributed a total of R14,3 billion to GGP (Western Cape), with R2 173 billion being a direct contribution to GGP. The macro-economic impact of operational expenditure associated with the World Cup on business stimulation and GGP are presented in FINDINGS directly to FIFA or its affiliates (e.g. MATCH). While income and injections may be important components for smaller events, the nature of a megaevent is such that direct income and injections (i.e. through ticket sales and broadcasting rights) are limited. Furthermore, the impact sheet does not allow for outflows (such as domestic ticket sales that flow to FIFA and therefore, exit the domestic economy), which implies that the income section is likely to overestimate the benefits of the World Cup for the City. The SEIM economic impact index score was found to be 84%, meaning that the economic impacts of the 2010 FIFA World Cup™, as defined by the model, were favourable, as the event fell within the ambit of a category A event (75%-100%). The respective indicators, which were obtained from the capital expenditure (capex) and operational expenditure (opex) categories outlined above, are presented next. 13 Trade includes expenditure on maintenance, volunteers, staging (trade items), goods, hospitality, advertising, etc. 14 Expenditure excludes private sector, FIFA and MATCH expenditure, and includes all information that could be obtained in the amount of time available. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 25 ▲ ▲ R14 320,36 CONCLUSION R12 495,96 Capital Business stimulus SEIM bases its definition of job creation on the principle of one person employed for one year. Given the nature of the employment opportunities created in the course of hosting a sport event, the results reflect the employment opportunities created per year (Urban-Econ, 2011). It is therefore evident that, since capex dominated the overall expenditure of the public sector on the 2010 FIFA World Cup™, the R510,38 GGP DIRECT R178,34 R1 457,12 TOTAL R652,90 0 300 600 900 1 200 1 500 Figure 8: Macro-economic impact, due to opex, on business stimulation and GGP (in R’m; 2006–2010) impact on production, GGP and jobs has consequently been higher, in comparison with opex. In conclusion, the model clearly shows that the impact of the 2010 FIFA World Cup™ has been much larger than the financial outputs, as spent by national, provincial and local government for the period 2006 to 2010. The SEIM estimates that over 150 000 jobs were created, with an estimated direct impact of approximately R15 billion, and an initial investment of approximately R13 billion. 178,34 Jobs CAPEX 68 472 836 DIRECT Jobs OPEX 1 457,12 148 044 3 372 TOTAL 652,90 0 50 000 100 000 150 000 200 000 Figure 9: Job creation relating to the World Cup (2006–2010) figure 8 (above). As a result of opex, the event contributed a total of R653 million to GGP, with R178 million taking the form of a direct contribution to GGP. The 2010 FIFA World Cup™ created a total of 151 416 jobs (148 044 26 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ due to capex and 3 372 due to opex) over the period 2006 to 2010. Almost 70 000 of the jobs were direct, and an additional 82 108 were leveraged in the Western Cape economy. SEIM social fact sheet input and output The social impact index is derived from those survey questions that focus on social impacts, as well as from the data collated from the Social fact sheet. The social impact index score was found to be 80%, which also indicates a favourable impact, although in the lower end of a category A event, in comparison with the economic impact index score (84%). The output of the social impact index is presented in table 11 (opposite page). The index values are interpreted as follows: • Extremely unfavourable (-1–0) • Favourable (0–1) • Moderately favourable (1–2) • Very favourable (2–3) • Extremely favourable (3) All the responses evidently ranged from favourable to extremely favourable. It is further noted that risk management, event greening and event aspects focusing on special needs were rated extremely favourable. In addition, the experiencing of the destination and the INTRODUCTION Table 11: Social impact output – social index of 2010 in Cape Town INDEX VALUE AND INTERPRETATION Favourable Moderately favourable Very favourable Extremely favourable (0–1) (1–2) (2–3) (3) Pollution Attitude – public experience Destination awareness Risk management Increase in crime Specific violence Entertainment opportunities Greening Disruption of daily lives Disabled access Special needs Social inclusion HDSA* empowerment National pride Destination experience Social cohesion Youth empowerment Price increase Profile of the City Regeneration Women empowerment Infrastructure improvement No negative social impacts Profile of South Africa Public policy issues No negative environmental impacts Community pride METHODOLOGY Quality of life 15 * HDSA = historically disadvantaged South African CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN 27 ▲ ▲ 15 The SEIM quality-of-life indicator was drawn from the survey and fact sheet questions relating to whether any locals were employed pre-2010; whether the hosting of the event ensured extended shopping hours; whether the hosting of the event led to increased spending, thus ensuring economic benefits to members of the local community and whether the hosting of the event ensured employment opportunities for local community members. FINDINGS SEIM sport fact sheet input and output The input for the Sport Index was derived from those survey questions that focused on sport impacts, as well as from the data collated from the sport (social) fact sheet. The Sport Impact Index score from the SEIM for the 2010 event in Cape Town was found to be 75%, which was lower than both the economic impact index score and the social impact score, albeit still favourable, but at the low end of a category A event. The output of the sport impact index is presented in table 12 (following page). It is evident that all responses ranged from favourable to extremely favourable, except for the participant calibre, which refers to the perceived quality of South African players on the world stage, which was rated extremely unfavourable. In addition, negative media coverage, the use of the facilities in the long term, and the ranking of South Africa as a competitive soccer-playing nation were all rated extremely favourable. With reference to the negative media coverage, the question only confirms the presence of, and awareness about, negative media coverage of the event. However, as mentioned earlier, a focused and detailed analysis of media coverage is required in order to establish the actual impact that it had. CONCLUSION profiling of the City were also rated extremely favourable, once again emphasising the positive destination marketing impact of the 2010 FIFA World Cup™. Finally, risk management and the manner with which public policy issues were dealt were also rated extremely favourable. Table 12: Sport (social) impact output – Sport index of 2010 in Cape Town Extremely unfavourable Favourable Moderately favourable Very favourable Extremely favourable (-1–0) (0–1) (1–2) (2–3) (3) Participant calibre Sport development opportunities 16 Increased exposure International recognition Negative media coverage Increased interest Confidence in hosting ability Long-term facilities Awareness of sport Ranking Increased sponsorships 2,5 Rating 100% 2,40 90% 80% Category A Economic, social and sport impact index (total index range: 0–3) 70% 60% 1,5 Category B 2,0 Sport event performance index of the SEIM The respective indices comprising the SEPI were as follows for the 2010 FIFA World Cup™ in Cape Town: • Economic – 84% • Social – 80% • Sport – 75% The overall index was 2,4 out of a possible 3, or 80%, thus indicating that the World Cup had a very favourable impact on Cape Town, as can be seen in figure 10 (left).17 Furthermore, the 2010 FIFA World Cup™ impact index score was found to fall within the range of a category A event (75%–100%). 40% 0,84 0,80 0,75 30% 0,5 20% 10% 0 Total index Economic Social Sport 28 16 The term ‘sport development opportunities’ refers to opportunities (including trading) for South African soccer players competing nationally and internationally, increased tournaments at a national level, and the creation of new opportunities for the growth of soccer as a game. 17 The economic factor was downscaled to 2,8 from 3. As the national SAM is slightly more positive than the Western Cape SAM, the figure would have been overstated in the model, as the model uses national figures. For inputs by residents in respect of the social and sport values, an average of the preevent and post-event results was used. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ Figure 10: SEPI of the 2010 FIFA World Cup™ in Cape Town 0% Category D 1,0 Category C 50% CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN INTRODUCTION 29 ▲ ▲ comprehensive understanding of the short-term impacts of the 2010 FIFA World Cup™ in Cape Town. Their findings will add considerably to the growing body of knowledge and expertise on this subject in South Africa and internationally. The unique approach and use of the four local universities’ and SRSA’s expertise; the rich sets of data that are now available to the City, CHEC and SRSA, and the important lessons learned, add to the City research legacy of the 2010 event held in Cape Town. Reflecting on the City’s strategic objectives of compliance, legacy and leverage, the following conclusions can be drawn based on the shortterm findings of this report. CONCLUSION T he City completed a full 2010 FIFA World Cup™ research plan, together with CHEC and SRSA. This research is considered to be the most comprehensive research process that has thus far been undertaken for a host city, compared with other South African host cities and possibly other host cities throughout the world. By means of value-added and good-value partnerships, the City supported the development of mega-event tools, mega-event research methodologies, and the development of local academic, student and public-sector skills. In undertaking the study, the City had access to local mega-event data and research, which, most importantly, provided a credible and FINDINGS METHODOLOGY 4. CONCLUSIONS AND RECOMMENDATIONS “ From a business perspective, the World Cup seemed to have a positive impact economically, as well as with respect to the improvement and the development of the relevant infrastructure. ” Compliance with FIFA requirements for hosting the games The City achieved the objective of compliance, as expressed in the following results:18 • The expression of confidence in the event having been successfully hosted, and satisfaction as to how the event was organised by visitors, residents, business and sports bodies, lend credence to the City’s compliance with FIFA requirements. • The reduction in the perception of crime expressed by residents and business post-event bears testimony to compliance with the safety and security requirements. • The expectations by both residents and business of major inconveniences as a result of traffic congestion or possible vandalism or hooliganism also did not materialise. Optimising the developmental impact, and leaving a legacy The findings suggest that the City achieved mixed results in relation to the objective of optimising developmental impact and leaving a legacy. The result is not surprising, given the competing demands faced by a host city to meet compliance requirements, while simultaneously using 30 CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ 18 While the aim of the current research programme was not to assess the degree of compliance, the results serve as indicators of the degree of compliance achieved. the event as a platform by means of which to achieve developmental objectives. All key targeted groups (residents, business and sport bodies) felt that South Africa’s hosting of the event achieved a legacy for the country. However, upon further examination, the short-term results were found to be mixed, especially in relation to the results attained regarding the social and sporting impacts, as is illustrated below. • From a business perspective, the World Cup seemed to have a positive impact economically, as well as with respect to the improvement and the development of the relevant infrastructure. However, concerns were also expressed by business post-event that infrastructure development took place mainly near Cape Town Stadium, and there was a decrease in the perception that businesses in this area would strengthen. • The economic impact of the event, as measured by the SEIM, was positive, with business and residents generally sharing this perception. • In terms of social impacts, the nation-building boost of the event was much less for residents post-event, while it increased for business within the time frame of the study. However, high levels of pride for Cape Town and South Africa hosting the event were expressed by both business and residents. Post-2010, more business than residents felt that the event had had a divisive effect on the different cultural groups. METHODOLOGY INTRODUCTION Future mega-event research For future research of a similar nature, it is recommended that the City should start planning at least two years in advance, and that it should integrate the research plan upfront with the overall event implementation plan, monitoring and reporting processes. “ Good impressions and experiences of Cape Town generated positive word of mouth, Longitudinal research The 2010 FIFA World Cup™ research undertaken by the City and CHEC in Cape Town provides a strong platform for future event impact and related research. It is also acknowledged that the research presented in the current report focuses on the short-term impacts of the event. A longitudinal approach to assessing the long-term impacts of the 2010 FIFA World Cup™ is recommended. The following suggestions are made in relation to longitudinal research: CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN with Cape Town standing to benefit from additional tourism generation in the future. ” 31 ▲ ▲ maximising the promotional and positioning opportunities associated with the World Cup, as presented in the results below: • The World Cup was the primary reason for visiting Cape Town for the majority of visitors, with the event attracting many first-time visitors to Cape Town and South Africa. • Good impressions and experiences of Cape Town generated positive word of mouth, with Cape Town standing to benefit from additional tourism generation in the future. • Residents and business were also positive about the event’s platform serving as a regional showcase, with recognition being granted to it as a major boost for tourism during the event, and in respect of its ability to attract future business. In conclusion, it is evident that, in terms of the City’s strategic objectives of hosting the 2010 FIFA World Cup™, compliance and leverage were FINDINGS Maximising the promotional and positioning opportunities – leverage The City achieved the strategic objective of leverage with respect to achieved. However, the short-term developmental impacts of the event and the associated legacy still remain unclear. The completion of follow-up research will prove to be constructive, creating a longitudinal research base that will have the capacity further to reflect on the City’s attainment of the relative strategic objectives in the long term. Based on the key outcomes of the current report, the following recommendations are proposed: CONCLUSION • The sport impacts were generally positive in terms of creating interest and awareness of soccer, and, to a slightly lesser extent, participation in the game. However, residents and sport bodies were less positive about community development through sport by foreign and local organisations post-2010. • It is suggested that follow-up research be conducted in 2011 and 2013 among residents and business, as well as with the public sector and parastatals. • It is also suggested that a retrospective media analysis be conducted to assess any changes in media coverage, pre-event, during and after the event in the key source markets.19 Use of SEIM for future event research in the City With the lessons learned from the research playing a significant role in informing future planning of mega-events in Cape Town, the following recommendations are made: • It is recommended that the the City and SRSA conduct a debriefing review of the process and methodology used in the current research, in order to inform impact assessments of other events to be hosted by the City, in relation to the City’s event planning and management processes. • Discussions should also include the use of the SEIM as a forecasting tool in relation to prospective event bidding. Refinement of SEIM for future event research with SRSA In connection with refining the SEIM for future event research with SRSA: • SEIM lessons and potential refinements should be discussed with SRSA, with a view to strengthening the SEIM. • A more comprehensive environmental component should be included in the SEIM, particularly in relation to the important greening focus and initiatives around events. City and CHEC collaboration and future research It is further recommended that the City and CHEC conduct a debriefing 32 Green Goal and responsible tourism While positive steps were taken to green the 2010 event, it is recommended that the greening of events should feature more strongly in future. The importance of greening events should be communicated to, and implemented by, all targeted groups. Similarly, the City should build on its programmes to integrate responsible tourism with future event planning, as the 2010 FIFA World Cup™ has demonstrated that there are many potential opportunities for improvement that can positively affect all targeted groups. Knowledge management and transfer Importantly, the socio-economic impact research results contribute to knowledge creation regarding mega-event experiences in developing contexts, and have direct implications for knowledge transfer to Brazil in relation to the 2014 FIFA World Cup™. It is therefore recommended that the City, as a 2010 host, facilitate knowledge exchange with Brazil 2014, with the exchange extending to event research and monitoring, and the evaluation of event impacts. As mentioned above, in the section entitled “City and CHEC collaboration and future research”, the City should continue its collaboration with CHEC to support the further development of Cape Town as an event destination. Moreover, the City should make use of any upcoming knowledge exchange platforms to share the results as well as the lessons stemming from the current research programme. CITY OF CAPE TOWN 2010 FIFA WORLD CUP™ SUMMARY REPORT – SOCIO-ECONOMIC IMPACT ASSESSMENT: SHORT-TERM IMPACTS ON CAPE TOWN ▲ ▲ 19 While media information was drawn from CTT’s reports, it is likely that additional media analysis would add value to this comprehensive report. with respect to the implementation of the project, as well as to discuss a way forward, with the further analysis of the respective survey data relevant to the range of the targeted groups (i.e. residents and business) and the subgroups (e.g. residents in those areas hosting the PVAs). It is recommended that all completed research using City data be shared and used actively by the City and CHEC partners to support the development of Cape Town as an events destination. ▲ ▲ ▲