When Mogadishu Master thesis on the acculturation strategies, contacts, and needs of Somali migrants living in Tilburg-North meets Tilburg… by Yvonne G.I.T. Cruijssen Tilburg University Faculty of Humanities Management of Cultural Diversity Student number Supervisor Second reader Coordinator 180401 Dr. Jan Jaap de Ruiter Dr. Tineke Nugteren Dr. Hans Siebers Table of contents Prefacev Abstract & Key words vii Somali abstract & Key words viii 1Introduction 2 2Context 2.1 The Netherlands 2.1.1 The Netherlands as a multicultural society throughout the years 2.1.2 Policies and the public debate 2.1.2.1Policies 2.1.2.2 Public debate 2.1.2.3 Somalis as a topic of debate i 6 6 8 8 9 10 2.2 2.2.1 2.2.2 Somalia10 History and politics 10 Language, religion, and social structures 13 2.3 2.3.1 2.3.2 2.3.3 2.3.4 2.3.5 Somali migrants in the Netherlands Demographics Position in Dutch society: educational level, the labor market, housing, and health Specific hurdles and opportunities Attitudes towards Dutch society Somalis in the city of Tilburg(-North) table of contents 14 14 15 16 17 17 3 Theoretical framework 3.1 3.1.1 3.1.2 3.1.3 3.1.4 Acculturation Theory20 The history of acculturation theory 20 Acculturation theory according to Berry 21 Phasing of refugees’ and asylum seekers’ acculturation strategies 23 Studies on Somali acculturation strategies 24 3.2 3.2.1 3.2.1.1 3.2.1.2 3.2.1.3 3.2.2 3.2.2.1 3.2.2.2 The contact hypothesis and social identity theory26 Contact hypothesis 26 Conditions for optimal contact 27 Studies on the contact hypothesis 27 Solely positive consequences? 28 Social identity theory 28 Consequences of group contact 29 Studies on social identity theory 30 3.3 3.3.1 3.3.2 The integration paradox 31 The integration paradox as a theoretical concept 31 The integration paradox with a focus on Somalis 32 4Method 4.1 4.1.1 4.1.2 Initial phase34 Designing the research questions 34 Designing the questionnaire and topic list 36 4.2 4.2.1 4.2.2 4.2.3 Data collection phase37 Respondents 37 Sample strategy 39 Data collection 40 4.3 4.3.1 4.3.2 Analysis phase41 Data documentation 41 Analysis 41 4.4 Research quality indicators42 4.4.1 Reliability 42 4.4.2 Validity 43 when mogadishu meets tilburg… ii 5Results 5.1 Acculturation 46 5.1.1 Associations with ‘Somali’ and ‘Dutch’ 46 5.1.2 Acculturation preferences for the individual 47 5.1.2.1 Contact 49 5.1.2.2 Islam 51 5.1.2.3 Adjusting to Dutch society 52 5.1.2.4 Upbringing 52 5.1.3 Acculturation preferences for the wider community 53 5.1.3.1 Contact 54 5.1.3.2 Acceptance 54 5.2 5.2.1 5.2.2 5.2.3 5.2.4 Contact55 Somali contacts 55 Non-Somali contacts 56 Contact hypothesis 59 Social identity theory 61 5.3 5.3.1 Needs63 Identified needs 63 6 Discussion and conclusion 6.1 Discussion66 6.1.1 Acculturation strategy 66 6.1.1.1 Studies on Somali acculturation strategies 66 6.1.1.2 Phasing 67 6.1.1.3 Dutch policies 68 6.1.2 Contact 68 6.1.2.1 Positive evaluation 69 6.1.2.2 Discrimination 70 6.1.2.3 The contact hypothesis and social identity theory 71 6.1.3 Low needs 72 6.2 6.2.1 6.2.2 6.2.3 6.2.4 iii Conclusion73 Research question 1 73 Research question 2 74 Research question 3 76 Generalizability 76 table of contents 7 Implications for policies, limitations, and recommendations 7.1 Implications for policies 80 7.2 7.2.1 7.2.2 7.2.3 7.2.4 7.2.5 Limitations81 Acculturation theory 81 Social identity theory 81 Selection of the theoretical concepts studied 82 Sampling 82 Researcher 83 7.3 Recommendations and directions for future research83 References86 Appendixes when mogadishu meets tilburg… 91 iv Preface In my spare time I tend to go running. Usually, I have severe difficulties motivating myself to give my training a start. I often find myself standing in front of my closet, caught up in an internal fight over whether I should dress to go running or not. When I am finally in my sports clothes and leave the house, the initial stage of the training usually is tough. I wonder why on earth I decided to do this to myself. Why run? Why? This lasts a while, until I reach a certain flow. In this flow I am absolutely delighted by running. Sometimes it lasts throughout the training, more often however, at some point I lose the flow and have to motivate myself to keep on going, not to give up. I force myself to continue and usually I reach the flow again. And then, the sight of my front door, the last step, the quick look at my watch; trophies of the efforts made. Taking a shower afterwards is the best thing in the world. Satisfaction is all there is left. Quite often, my thesis project reminded me of these trainings. I had severe difficulties to come up with an exact topic and research question. Uncertainty and doubts stopped me from really entering the project. After one and a half year of very hard work in courses at the university, I found it difficult to motivate myself to start up the largest academic project I had ever conducted. My physical condition was not very helpful in this as well. My supervisor, Jan Jaap de Ruiter was the one to push me into a real start. He asked me what I really wanted to study and then, all of a sudden, the answer came out and I reached my flow. Some critical remarks by my second reader, Tineke Nugteren at the research proposal and defense meeting caused uncertainty, but in retrospect, they only improved the quality of the thesis and my line of reasoning. All in all, this thesis project had its ups and downs; I struggled, and I mastered. I look back at it with great satisfaction, it almost feels like I am taking a shower with two years of hard work in mind. v preface Successfully finalizing this thesis project was only possible with the support of many people. I want to mention some. First and foremost, there are my respondents. I could not thank them enough for allowing me into their world and taking the time to do so. Though, the respondents could not have been reached without the assistance of Mariëtte Baars (SNV Brabant Centraal), Thea van Blitterswijk (het Ronde Tafelhuis), Arno Brekelmans, Hodo Hassan (Gemeente Tilburg), Halima Özen- el Hajoui (het Ronde Tafelhuis), and Bob Voermans. Mohammed Elmi deserves a special thanks since he was willing to inform me about the Somali community, their difficulties, and strengths. Furthermore, he was always available to answer my questions throughout the project and even translated my abstract into Somali. The volunteers of SSGE (Stichting Somalische Gemeenschap Eindhoven) also informed me about the situation of Somali migrants in the Netherlands. They offered me their time and valuable insights. Not by any means less important was my supervisor, Jan Jaap de Ruiter. His academic and interpersonal skills have been of great importance. Thank you Jan Jaap. My second reader, Tineke Nugteren, is the next to thank. With her critical remarks, she helped me put this thesis to a higher and desired level. I really appreciate it. Those who are left are people of personal importance. My mother, Jolanda, Lieke, Nannie, thank you for being there for me. Frans and Mariëtte, I am very grateful for all the time you took to read my work. Martijn and Marieke, thank you for your remarks. Then, the most important person is left to thank. Joost. Thank you very much for being there for me, for being that patient and caring, and for making this thesis look as beautiful as it does. Yvonne Cruijssen, August 2012 when mogadishu meets tilburg… vi Abstract This thesis focusses on Somali migrants. During the last three decades Somalis have been migrating to the Netherlands. The Somali migrants had and still have to find their place in Dutch society which is becoming increasingly super-diverse (Blommaert & Rampton, 2011). Despite this super-diversity, the Netherlands has experienced a shift from multiculturalism and/or integration policies towards assimilation policies, which most likely has its effects on the Somali population living in the Netherlands. The study investigated and explained Somali migrants’ relations with their close environments by focusing on three topics. First, Somali preferences in acculturation strategies (Berry, 1990, 2005, 2006) were assessed. Second, their type of contacts with their neighborhood residents have been assessed. Furthermore, it was studied what theory could explain these contacts: the contact hypothesis (Allport, 1954) or the social identity theory (Tajfel & Turner, 1986). Third, respondents’ needs towards their neighborhood were investigated. The population studied were Somalis living in the northern part of Tilburg. Questionnaires and semi-structured interviews were used to obtain qualitative data from 11 Somali respondents. The main findings were a preference for those acculturation strategies reflecting integration and multiculturalism and a high motivation to connect positively with neighborhood residents with a wide variety of cultural and ethnic backgrounds. The contact in general was perceived as positive and as to gradually improve over time. Therefore, it was connected with the contact hypothesis. The few negative views on contact that were presented by the respondents were explained with the integration paradox (Buijs, Demant, & Hamdy, 2006). The respondents hardly formulated needs towards their neighborhoods. In general, a high level of satisfaction about their social situation was found among the respondents. Key words acculturation strategies, contact hypothesis, integration paradox, social identity theory, Somali community, Somali migrants, super-diversity vii abstract Somali abstract Cilmi baaristaan wuxuu ku saabsanyaha qurbojoogtada Soomaalida ah. Ku dawaad 30ka saano oo la soo dhaafay Soomaali aa u soo guurayeen dalka Netherlands (Holland). Dadka Soomaalida oo Netherlands deggan weli waxay raadinooyaan boos habboon in ey ka dhex helaan bulshada Netherlands, kuwaas oo bulsho aad iyo aad u kala duwan ah (Blommaert & Rampton, 2011). Bulshadaas oo sidaas aad u kala duwan aa waxay ka tagooyaan nadaam dowladeedka oo ku haboon bulshooyinka kala duwan, oo waxay ku dhaqaaqoyaan nadaam dowladeed oo dadka ku qasbaayo in ey bulshada Nederlandeeska camal ey u dhaqmaan, nadaamkaan cusub ey ugu badantahay in oo bulshada Soomaalida oo Netherlands qaban doono. Cilmi baaristaan waxay baartay Soomaalida xiriirka ee la leeyahiin agagaarkooda anaga oo fiirineyna 3 qeybood. Kowdi, Soomaalida waxay u dhawyihiin wax la yidhaah ‘acculturation strategies’ (Berry, 1990, 2005, 2006). Ka dib waxaa la baaray xiriirka oo ka dhexeeyo bulshada Soomaalida oo Netherlands deggan iyo waxaa la fiiriyey sharaxaada ugu fiican xirriirkaas xubinta bulshadaas, sharaxaada ku haboon waa ‘contact hypothesis’ (Allport, 1954) ama ‘social identity theory (Tajfel & Turner, 1986). Sedaxaadna, waxaa la baaray dadka la wareystay waxay uga baahanyihiin bulshadooda. Dadka la baaray waa Soomaalida deggan woqooyida magaalada Tilburg. Waxaa la isticmaalay su’aalo iyo waareysi oo laga qaaday 11 qof, sidaas waxaa ku helnay warbixin oo qiimo leh. Warbixinta ugu badan aa helnay waaxaa aragnay in dadka u dhawyihiin ‘acculturation strategies’ oo ka muuqata dhex galka bulshada iyo dhex degganaashada bulshooyin kala duwan iyo waxay rabaan in ey sii wanaagsan u la xiriiraan dad ka mid ah bulshooyinka kale. Xiriirka waxay u arkaan in oo sii wanaagsan uu dhacaayo iyo in oo soo fiicnaanooyo. Sidaas darteed waxay xiriir la leedahay ‘contact hypothesis’. Jawaabooyinka tirada yar oo dadka dhaheyn in ey xiriirka fiicneyn waxaa lagu sharaxi kara ‘integration paradox’ (Buijs, Demant, & Hamdy, 2006). Dadka arrimo badan ma sheegin ey uga baahanyihiin bulshadooda. Sii guud haddi loo fiiriyo dadka aad iyo aad ey ugu qanacsanyihiin nolashooda bulshadeed. Key words acculturation strategies, contact hypothesis, integration paradox, social identity theory, Somali community, Somali migrants, super-diversity when mogadishu meets tilburg… viii 1 introduction 1Introduction The Netherlands is and has been a diverse society for a long period of history. From the nineteen sixties onwards the diversity increased rapidly and currently there are no signs that the growing diversity will come to an end. Scholars indicate societies to have become super-diverse, which implies that members of different cultural and ethnic groups live together, scattered and mixed (Blommaert & Rampton, 2011; Vertovec, 2011). Although particularly in cities, the Netherlands shows many signs of super-diversity. The Netherlands is a country with over 16 and a half million residents, of which almost three and a half million have at least one parent who has been born abroad (Centraal Bureau voor de Statistiek [CBS], 2012). This means that more than 20 percent of the Dutch population has an ethnic background other than, or not solely, Dutch. Dutch society in total represents more than 190 nationalities (Multicultureel Vakmanschap, 2012). Among these nationalities, Somali has been represented from the nineteen eighties onwards (Max Planck Institute for the Study of Religious and Ethnic Diversity [MPI-MMG], 2012). Somali migrants came to the Netherlands mainly as refugees due to ongoing wars and unrests in their home country. In 2010, more than 27 thousand Somalis were registered in the Dutch municipal database, which means that less than one percent of the Dutch migrant population has a Somali background (CBS, 2012; Dourleijn & Dagevos, 2011; Van Heelsum, 2011). Nonetheless, the Dutch government identifies Somalis as one of the largest ‘new migrant groups’ together with for instance Afghans, Iraqis, and Iranians (Dourleijn & Dagevos, 2011). The increasing (ethnocultural) diversity leading to an occurrence of super-diversity has numerous implications for Dutch society and its members. Three examples are provided. First, on the macro level, governmental and municipal policies have to suit the situation and offer answers to a large amount of challenges presented by a super-diverse society. Second, on the meso level, neighborhoods need to suit the needs of their residents. Third, on the micro level, in their neighborhoods, individuals have to find a way to live together despite cultural differences. The implications of super-diversity often are not easily dealt with. They raise challenges and difficulties. Academic research can play an important role in processes concerning diversity, for example by increasing knowledge about specific cultural and ethnic groups and their surroundings. Many studies that focus on Turks, Moroccans, Antilleans, and Surinamese have been conducted. These groups have obtained their position in Dutch society, and academic research, for a longer period than the new migrant groups to which Somalis belong. Although less extensively, there has been some research on Somalis, partly because they became an when mogadishu meets tilburg… 2 important new group of immigrants, but also because they are often held accountable for problems, for example because of cultural aspects such as khat use and female circumcision (Van Heelsum, 2011). Despite several exceptions, relatively few studies on Somalis living in the Netherlands have been conducted during the last few decades. However, studies on their socioeconomic position in Dutch society and perceived difficulties increased since the beginning of this millennium. Most studies were based on quantitative data and therefore offered little insight in rationales. Information about for example Somali traits is available, but information on evaluations and needs towards Dutch society have not been highlighted much. The studies conducted present several surprising, though sometimes contradicting findings. Studies that cover a decade (from 2001 to 2011), on one hand found a high unemployment rate, a low level of education, and Somalis indicating to be provided with little opportunities in Dutch society which caused a large number of Dutch Somalis to relocate to for example England. On the other hand, Somalis increasingly indicated to feel at home in Dutch society. This is surprising since low socioeconomic opportunities could have easily led to a low or lowered assessment of Dutch society. In general, a gap in research on Somalis living in the Netherlands seems to be the lack of attention for Somali perceptions on Dutch society and their position in it. Vertovec (2011) suggests that studies on the effect of contact between members of different groups are essential to understand the (possibly positive) effects of contact. This thesis aims to fill the gap and focusses on the way in which Somalis connect with and relate to their neighborhood residents and how this can be explained. It aims to provide insight in Dutch Somali perceptions. This could offer clues for policymakers on how to connect their policies to the actual needs of Somalis. Furthermore, it can enrich the academic knowledge on Somali contacts and offer explanations about the effects of these contacts. In order to gain knowledge about Somali contacts, their assessments, and explanations of these contacts, this thesis addresses three questions. The first question aims to offer insight in Somali preferences on acculturation strategies (Berry, 1990, 2005, 2006). The second question assesses their contacts with neighborhood residents and a possible explanation of the traits of these contacts. It is assessed if the contact hypothesis (Allport, 1954) or the social identity theory (Tajfel & Turner, 1986) are suitable to explain the type of contacts. The third question focusses on Somali needs towards their neighborhood and their neighborhood contacts. The questions and their sub questions are presented on page 35. The theoretical concepts that occur in the research questions show an interdependence. Ward and Leong (2006) reflect this in a figure that provides an overview of the theoretical approaches to the study of intercultural relations in plural societies. This figure is provided as Figure 1.1. 3 introduction Groups Research traditions Dominant Non-Dominant ethnocultural groups ethnocultural groups Social psychology: • Integrated Threat Theory inter-group research • Instrumental Model of • Social Identity Theory Group Conflict • Contact hypothesis • Theory of Common Ingroup Identity Cross-cultural psychology: • Interactive Acculturation acculturation research Model • Model of acculturation attitudes Theoretical approaches to the study of intercultural relations in plural societies (Ward & Leong, 2006, p. 485). Figure 1.1 Clearly, this thesis focusses on Somalis, who take up less than one percent of Dutch population and therefore are a non-dominant ethnocultural group in Dutch (plural) society. Since this thesis aims to provide a complete picture of Somali connections with their environments, both acculturation attitudes and intergroup contact are focused on. Intergroup contact is examined by means of both the social identity theory and the contact hypothesis. The study has been conducted by means of qualitative research. The data collection consisted of both questionnaires and semi-structured interviews. The respondents in the study were Somalis living in Tilburg-North. The study was conducted during a period of three months, from April to June 2012. This thesis provides the necessary information to gain an understanding of the study. In chapter 2, relevant contextual information is provided on three areas; the Netherlands, Somalia, and Somali migrants in the Netherlands. In chapter 3, the theoretical framework of the study is presented. It focusses on acculturation theory (Berry, 1990, 2005, 2006), the contact hypothesis (Allport, 1954), and social identity theory (Tajfel & Turner, 1986). Furthermore, some attention is paid to a concept relevant to studies focusing on contacts and acculturation; the integration paradox (Buijs, Demant, & Hamdy, 2006). Chapter 4 elaborates on the methods of the study and presents the exact research questions. Subsequently, in chapter 5 the empirical results of the study on three topics: acculturation, contacts, and needs are presented. Chapter 6 is the discussion and conclusion chapter. The thesis is finalized with chapter 7 which deals with implications for policies, limitations, and recommendations. As mentioned, the focus first turns to the contextual information. when mogadishu meets tilburg… 4 5 context 2Context This chapter focusses on context. The starting point is the history of Dutch multicultural society. Subsequently, the scope moves from the Netherlands to Somalia. History, politics, and social structures are discussed. Finally, characteristics of Somalis living in the Netherlands are described. The Netherlands 2.1 Since the thesis project was conducted in the Netherlands and focusses on Somali migrants living in the Netherlands, this country and its history are described first. The description focusses on the history of Dutch societal composition and the policies and public debate on migration issues. The Netherlands as a multicultural society throughout the years 2.1.1 During the last few decades, the Netherlands has become a more and more diverse society. It goes without saying that diversity and the spread of people over the world is nothing new. In the past though, Europeans often were the ones to move; Europe has been a continent of emigration more than of immigration through the largest part of history (Extra, 2004). A detailed and thorough description of every important factor in history leading towards the current composition of Dutch society is beyond the scope of this thesis. Therefore, the starting point of the description will be the nineteen sixties. This does not imply that highlights such as the foundation of the nation state and the colonization period, among many others, are irrelevant elements in the history of the composition of Dutch society. In what follows, significant periods contributing to Dutch society as it is today are presented. Figure 2.1 presents a chronological overview of these periods. when mogadishu meets tilburg… 6 1960 Guest workers, mainly from Mediterranean countries 1970 1980 Other immigrants, Surinamese people for instance 1990 Refugees from Europe, but other continents as well, for instance Somalis from Africa present The emergence of a super-diverse Dutch society Open borders of countries in Schengen area Figure 2.1 Timeline presenting highlights in the road towards the emergence of a super-diverse Dutch society In the nineteen sixties the first explicit signs of the Netherlands changing from an emigration country to one of immigration became visible. However, it must be mentioned that flows of immigrants entering the Netherlands already were present for a long time, examples are Germans, Belgians, Portuguese Jews, and Moluccans from Indonesia (T. Engelen, 2009; Siebers & Mutsaers, 2011). Nonetheless, in the nineteen fifties, the Dutch government still stimulated emigration to battle unemployment and overpopulation (T. Engelen, 2009; Van Eijk, 1994). In 1961, a new phenomenon occurred: the immigration rate first exceeded the emigration rate (Van Eijk, 1994). At that time it were mainly Spanish and Italian workers who entered the country (Van Eijk, 1994). Their number kept on growing and Turks, Greeks, and Moroccans came to the Netherlands as well (Van Eijk, 1994). The Netherlands welcomed its first ‘guest workers’ (Dutch: gastarbeiders), who settled in the Netherlands on invitation from the Dutch government (Van Eijk, 1994). The initial idea was that they were guests, helping out for a limited period of time and that they were to leave after their job term was done. This turned out to be a miscalculation. Family reunification was what took place instead (Stads, Spapens, & Van Doremalen, 2004). Therefore the Dutch terminology shifted from ‘guest workers’ via ‘labor migrants’ (Dutch: arbeidsmigranten) to ‘foreigners’ (Dutch: allochtonen). The Dutch realized the ‘allochtonen’ were here to stay. From the nineteen seventies onwards other groups of immigrants appeared. For instance, large groups of Surinamese people, who strictly were no foreigners, came to the Netherlands after the independence of their country (T. Engelen, 2009). In the nineteen eighties large groups of refugees came to the Netherlands as well. Refugees originated from Eastern Europe, but also from other countries such as Iran, Afghanistan, and Somalia (De Valk, Esveldt, Henkens, & Liefbroer, 2001). During the years, several causes motivated or forced people from for example China, Vietnam, and Egypt to come to the Netherlands (De Valk et al., 2001). Furthermore, in 1985 the Schengen area was created. It started with five member states of the European Economic Community signing the Schengen agreement which ruled out national border controls. Nowadays the Schengen area comprises the territories of 26 European countries that have implemented the Schengen Agreement. This facilitates for example Polish people to work and live in the Netherlands (“Schengen Area,” n.d.). In general it can be stated that the migration to the Netherlands over the last 50 years in particular resulted in an increasingly cultural diverse society, a trend which Vertovec (2011) has identified as super-diversity. 7 context Super-diversity differs from ‘regular diversity’ in the sense that there are no longer a relatively small number of, easy to identify, migrant groups living in specific, easy to identify, areas. Rather, there is a complex and dynamic interplay of variables which results in many small and scattered migrant groups, resulting in a diverse population from numerous origins, who are connected with their relatives and friends both nationally and transnationally (Blommaert & Rampton, 2011; Vertovec, 2011). Super-diversity can be identified in several areas in the Netherlands, with the large cities in the ‘Randstad’ as the most apparent examples. However, many other parts of the country, such as the some parts of the city of Tilburg, are slowly becoming less homogeneous and increasingly super-diverse as well. This change of the Dutch society clearly has great consequences for Dutch society, and brings about specific hurdles and opportunities. Therefore, super-diversity has implications for both the political and public debate, which are the next topics of discussion. Policies and the public debate 2.1.2 Somalis, just as other migrant groups, are influenced by policies and public debates. Together, policies and public debate have an impact on perceptions and discourses in society. Furthermore, they have an effect on concrete opportunities people have and get. Therefore, both policies and public debates need attention in order to create a clear contextual picture of the Netherlands and the position of migrants in Dutch society. Policies 2.1.2.1 Kroon and Spotti (2011) indicate that in first instance, governmental policies on minorities focused on both the integration into Dutch society and the maintenance of heritage cultures. Throughout the years however, integration received more attention and the heritage cultures slowly disappeared from the policy agenda (Kroon & Spotti, 2011). In 1989, the Governmental Advisory Body (Dutch: Wetenschappelijke Raad voor het Regeringsbeleid; WRR) advised the government to emphasize integration more specifically. Based on this advice the minority policy (integration combined with stimulation of heritage culture maintenance) was replaced by an integration policy in 1994 (Ghorashi, 2010). Ghorashi states that policies increasingly started to reflect forced assimilation. Allen, Basilier Vaage, and Hauff (2006) also mention that from 1990 onwards multiculturalism and integration more and more came under attack. In the Netherlands, in 2001, the new ‘vreemdelingenwet’, which was more restrictive, was implemented (Dourleijn & Dagevos, 2011). Throughout the years changes have been made in the immigration policies. The outgoing Rutte administration with minister Leers on the portfolio of immigration, integration, and asylum, presently implemented even more strict immigration policies. The growing diversity forced policy makers to provide solutions and answers to several challenges (Vertovec, 2011). Koopmans (2009) refers to Duyvendak (2008), E. Engelen (2008), and Spijkerboer (2007) who all conclude that the Dutch integration policy throughout the years has declined and has been replaced with policies particularly aiming at the assimilation of migrants. Koopmans (2009) doubts whether this position is correct and refers to Maussen (2006) and Poppelaars and Scholten (2008) who state that despite the public when mogadishu meets tilburg… 8 and political national debate, which both advocate for a radical change in policies, mainly focusing on (Islamic) minorities, the regional and local policymakers continue to enable pluralistic policies. Koopmans (2009) even states that Dutch national policies, in comparison to those of other European countries, are pluralistic and offer minorities a relative equality of rights. He explains that two decennia of multicultural policies have led to a large number of organizations advocating the rights and needs of minorities, all contributing to the maintenance of the multicultural policy and the associated amounts of money. Koopmans (2009) does state that the denominator changed. Currently, the terminology that tends to be used is ‘diversity policies’ instead of ‘multicultural policies’. Instead of aiming at the maintenance of heritage culture and identity, the focus is on stimulating equal participation. However, according to Koopmans (2009), this is aimed at with traditional aims and policies. On the other hand, the position claiming that rights and needs of minorities are being protected can be argued against, for example with the statement by the ‘kinderombudsman’ Marc Dullaert. He says the insecurity of asylum seekers and especially their children caused by Dutch policies violates UN treaties (“VN-veroordeling,” 2012) In general, it can be stated that Dutch policies throughout the years have become more restrictive: civic integration courses have become more obliging and the education in allochthonous living languages as well as the ‘Wet Samen’, which aimed at the stimulation of labor participation of ethnic minorities by obliging employers to register the ethnic background of their personnel, have been abolished (Koopmans, 2009). It can be concluded that consensus on the actual nature of the (changing) policies has not been reached, but the facts show that some changes towards less attention for the heritage language and culture indeed have taken place, which has an impeding effect on integration and increasingly focusses the attention on assimilation. 2.1.2.2 Public debate Not solely the policies changed, the tone of several players in the public debate has altered as well. From the nineteen nineties onwards, the topic of problems caused by migrants, or ‘allochtonen’, arose in Dutch societal and political discourse. Van Nieuwkerk (2006) signals that from this period onwards the discourse on migrants increasingly started to focus on Islam. Frits Bolkestein, prominent member of the liberal VVD party, can serve as an example of the changing discourse. In 1991, he caused commotion by stating that the integration of minorities should be handled ‘with guts’ (Dutch: met lef) (Prins, 2002). Another key figure in the Netherlands contributing to the rise of a more ‘though’ discourse on minorities was Paul Scheffer, member of the PvdA, a socialist party, expressing that Dutch multicultural society had failed. In a newspaper article (Scheffer, 2000), he pleaded for a stricter policy towards efforts that had to be made by minorities in order to succeed in Dutch society. According to Prins (2002), in contrast to Scheffers intentions of signaling a disadvantaged position, others often interpreted this article as a (political left-wing) call for the assimilation of minorities. Furthermore, the twin tower attacks in 2001, the political discourse of the (assassinated) politician Pim Fortuyn in 2002, and the murder of Theo Van Gogh (2004) by Mohammed Bouyeri, who was driven by Van Gogh’s views on Muslims, all contributed to a more critical public and political debate on topics such as integration, with a specific focus on Muslims. 9 context In summary, a culmination of factors, some of which described above, resulted in the occurrence of an increased migrant hostile discourse in Dutch politics, media, and society as a whole. Currently, some politicians and public figures in the media express strong concerns about the future of the Netherlands with respect to the cultural diverse society. The most prevalent example is Geert Wilders and his PVV. It must be mentioned that other, more moderate, few points are presented on a regular basis by both public figures and politicians. For instance, the sometimes quite extreme presentations of the viewpoints of the PVV are being criticized both on content and packaging by other political parties. Somalis as a topic of debate 2.1.2.3 In this changing debate, Somalis have been a topic of discussion as well. They are said not to be able to integrate well into Dutch society and to experience specific difficulties that deteriorate their opportunities (Van den Reek & Hussein, 2003; Van Heelsum, 2011). Some examples are a high incidence of traumatized individuals, Somali parents holding on to Somali norms such as female circumcision, and the use of, the recently proscribed, drug khat (Van Heelsum, 2011). The difficulties with integration are reflected in a low level of education of the youth compared to youngsters from various other backgrounds, as well as a high level of unemployment, again compared to several other groups such as Iraqis, Afghans, and Iranians (Van Heelsum, 2011). To gain a deeper understanding of the Somali population in the Netherlands, it is helpful to bear the situation in their country of origin in mind. Therefore, the next section of this literature review focusses on Somalia, its history, demographics, and political situation. Somalia 2.2 Somalia is a country situated in the horn of Africa at the Indian Ocean and the Gulf of Aden. It is about 16 times larger than the Netherlands. In 2009, Unicef estimated the population at 9.133.000 (Unicef, 2010). Figure 2.2 on the next page shows Somalia in the context of the continent of Africa and Figure 2.3 provides a more detailed map of Somalia. In the following, Somali history and politics are described. Subsequently, language, religion, and social structures receive attention. History and politics 2.2.1 Somalia has recently known a turbulent history of wars and unrest which led to large streams of refugees leaving the country. Some of these refugees have settled in the Netherlands. Somalia’s recent history can roughly be divided in three phases; the colonization period, the period of the Barre regime, and the present situation. The former is described first. In the second half of the 19th century, Somalia became a colony. It was colonized by the French, the British, and the Italian, who divided the country in five parts. Two parts came under control of other countries. One of these parts was ‘The Ogaden’ which bordered Ethiopia and fell into Ethiopian hands, whereas a southern part became Kenyan property (Van Heelsum, 2011). when mogadishu meets tilburg… 10 djibouti Sanaag Woqooyi Galbeed Togdheer Bari somalia Nugaal ethiopia Mudug Galguduud somalia Bakool Hiraan Shabeellaha Dhexe Gedo Bay Jubbada Dhexe kenya Figure 2.2 Somalia in the continent of Africa1 Figure 2.3 Banaadir Shabeellaha Hoose Mogadishu Jubbada Hoose Detailed map of Somalia2 The current Somali republic arose after British Somaliland in the North united with Italian Somalia in the South (Van den Tillaart, Olde Monnikhof, Van den Berg, & Warmerdam, 2000). The ideal of the newly installed government (1960) was to reunite all five parts in accordance with the pan-Somali thought: all Somalis living together in one country (Van Heelsum, 2011). Attempts to reach this unity failed. The political structure of the, smaller than attempted, united Somalia was that of a multiparty system, inspired by European standards, which immediately turned out to be problematic due to the long standing Somali clan structures and their rivalry (Van den Tillaart et al., 2000). Clans are based on descent and play a considerable role in the life of Somalis. Internal solidarity, regulation of conflict, and the effective division of tasks are some markers of clans, as well as inter clan conflicts (Van Heelsum, 2011). After nine years of independence, in 1969, Mohamed Siyad Barre, who soon turned out to be a dictator, seized power. At first, he introduced important policy changes such as the introduction of certain health and educational facilities (Van den Tillaart et al., 2000). Furthermore, he aimed at reducing the illiteracy rate and wanted to minimize clan power and inter clan fights (Van den Tillaart et al., 2000). Barre constitutionally declared women to be equal to men and got a lot of support from the Somali population. This support diminished when the regime slowly turned into a dictatorship (Van den Tillaart et al., 2000). Resistance followed which caused a cruel civil war in 1976 (Hessels, 2000). Furthermore, conflicts with neighboring countries such as Kenya and Ethiopia occurred because Barre claimed their territory to be Somali due to Somali nomads living there (Van den Tillaart et al., 2000). These conflicts led to the Ogaden war with Ethiopia in 1977 and 1978 in which Somalia was defeated with great force (Van den Tillaart et al., 2000; Van Heelsum, 2011). This war took an enormous number of lives. The Ogaden war meant the beginning of the 1 Geoatlas®. (Carthographer). (2001). Africa globe political [Demographic map]. Geoatlas®. (Carthographer). (2001). Africa political [Demographic map]. 2 11 context djibouti somalia ethiopia Federal Republic of Somalia Republic of Somaliland Islamic Emirate of Somalia kenya Unaligned or neutral Somali Majority Territories Political situation in Somalia3 (May 2012) Figure 2.4 end for Barre. A drought and ongoing human rights violation caused opposition and another civil war. In 1991, this war led to the defeat of Barre and caused an endless stream of refugees to neighboring countries, the disappearance of governmental agencies, and inter clan clashes (Hessels, 2000; Van den Tillaart et al., 2000). After Barre, the United Somali Congress did not succeed in uniting the country (Van den Tillaart et al., 2000). The lack of a central government with authority led to armed conflicts between clans, a disintegration of the country, and a poor human rights situation (Van Heelsum, 2011). This caused a continuation of the stream of refugees fleeing the county (Van den Tillaart et al., 2000). The last 20 years, there have been some changes in the governmental structure of Somalia. British Somaliland became independent on a unilateral basis and in 1998, Puntland became autonomous as well (Van Heelsum, 2011). Until today, Somalia has no central government (Van Heelsum, 2011). In 2000, a central government was elected, but it does not control the entire country (Mous & Ruumi, 2001). Somalia is still determined by clan structures and mainly consists of small areas ruled by warlords. War and uncertainty are illustrative of the political and social situation in the country (“Somalische burgeroorlog,” n.d.). The instability is not only internal; Somalia is still involved in the long-drawn conflict with Ethiopia about territorial borders (“Somalische burgeroorlog,” n.d.). Difficulties in resolving the instable situation are plentiful and include clan pride and rivalry over scarce resources (Van Heelsum, 2011). Figure 2.4 illustrates the present political situation and provides an overview of the areas that do not belong to Somalia but are claimed to be Somali. The scattered situation is clearly visualized by this map. 3 This map is a combination of the following sources: Geoatlas®. (Carthographer). (2001). Africa political [Demographic map]. And: Dahl, J. (Carthographer). (2010). Political Situation in Somalia, May 25 2012 [Demographic map]. Retrieved from: http://commons.wikimedia.org/wiki/ File:Somalia_map_states_regions_districts.png when mogadishu meets tilburg… 12 Somalia is scarred by its past. The civil wars caused economic, educational, and safety problems as well as famine (Van Heelsum, 2011). All this resulted in many casualties and large numbers of Somalis leaving their country (Van Heelsum, 2011). Exact ratings about the situation in the country are not available. The Human Development Report Office (HDRO, 2011) has never reported about the Human Development Index (HDI) of Somalia since no data were available. In general, the country is considered to be insecure. In July 2012, the Dutch ministry of foreign affairs advises against travelling to Somalia, with exception of the northern region of Somaliland. 2.2.2 Language, religion, and social structures Culture consists of many elements, of which language, religion, and social structures are important examples. Somalia is unique in Africa due to its small linguistic and religious diversity. Most Somalis share the same (bantu) language, Somali. Somali shares the status of official language with Arabic. Since 1974, Somali has been the official language in education (Van den Tillaart et al., 2000). Despite educational efforts, many Somalis are illiterate. In 2008 only 24 percent of the female Somali population was literate and the figure of male literacy is unknown (Unicef, 2010). Van den Reek (2001) estimates the literacy rate in Somalia at 36 percent for men and 16 percent for women. The Somali culture mainly focuses on oral communication (Van den Reek, 2001). For Somalis, language is a strong marker of identity, unity, and nationality. As an example, a Somali person by law is determined as someone who speaks Somali (Mous & Ruumi, 2001). Besides Somali and Arabic, English and Italian are spoken as a result of the colonial past (Van den Reek, 2001). Similar to language, Somalia also shows strong homogeneity in religiosity. Islam is the dominant religion and unites the Somalis (Hessels, 2000; Mous & Ruumi, 2001; Van den Tillaart et al., 2000; Van Heelsum, 2011). Already in the 7th century, the first Muslim communities were founded at the coast facilitated by the trade with the Middle East (Van Heelsum, 2011). The absolute majority of Somalis is Sunni Muslim and prefers the Sha’afi interpretation of the Sharia (Mous & Ruumi, 2001). This interpretation has similarities to Moroccan Islam and causes Somalis who live abroad to often visit Moroccan mosques. Van Heelsum (2011) speaks about a majority of Somali Muslims who adhere to the Qadiriya movement, a mild interpretation of Islam that allows smoking, using khat, and dancing at weddings for instance. For Somalis Islam is a way of life, highly influencing the Somali culture and determining all aspects of life (Hessels, 2000). In both urban and rural areas in Somalia the Koran school is valued highly (Van den Reek, 2001). However, visiting a mosque is less important for Somali Muslims which is most likely linked to the nomadic way of life in Somalia. For Somalis, praying can be done everywhere, for example in the home, the desert, or on the back of an animal (Van Heelsum, 2011). At least half of the Somali people are nomads travelling as shepherds together with their herd (Hessels, 2000). The often nomadic Somali community is divided by clans which are confined by family ties and consist of large numbers of people (Hessels, 2000; Van Heelsum, 2011). Hessels (2000) described that the six distinct Somali clans to a large extent determine legal and social norms. Van Heelsum (2011) adds that the clans are divided in many sub clans. The clans are decisive in all facets of daily life such as politics and social 13 context life (Hessels, 2000; Van Heelsum, 2011). Clan members internally show a great level of solidarity whereas externally clans and sub clans show great rivalry amongst each other (Van Heelsum, 2011). Somali migrants in the Netherlands 2.3 The previous section offered an insight into life in Somalia, Somali traditions, politics, and social structures. The focus now turns to Somalis living in the Netherlands. Demographics and education, the labor market, housing, and health are discussed, as well as specific opportunities and difficulties perceived by Somalis. Furthermore, attention is paid to Somali attitudes towards Dutch society. Finally, the focus shifts from the wider to the more narrow perspective when the situation of Somalis in Tilburg(-North) is described. Demographics 2.3.1 As mentioned previously, Somali migrants came to the Netherlands from the nineteen eighties onwards. The first year Somali migrants settled in the Netherlands was 1987 (MPIMMG, 2012). The turbulent recent Somali history with its Barre-regime, civil wars, and famines caused Somalis to flee the country. The majority found shelter in neighboring countries. A small group of them fled to Europe. Most Somalis who entered the Netherlands did so via Somalia's neighboring counties such as Djibouti, Kenya, Ethiopia, and Egypt (Van den Reek, 2001). The Dutch ministry of internal affairs and kingdom relations defines Somali people as one of the largest ‘new migrant groups’ residing in the Netherlands (Hessels, 2000). New migrant groups are groups that migrated to the Netherlands in the 1980’s and 1990’s (Hessels, 2000). Together with the United Kingdom, the Netherlands shelters the highest number of Somali people in the European Union (Hessels, 2000). Among the few thousand Somalis who have been entering the Netherlands each year, a considerable amount came without parents (Dutch: Alleenstaande Minderjarige Asielzoekers, in short AMA’s) (Hessels, 2000). Several authors mention that the Somali population in the Netherlands in general is very young (Hessels, 2000; Van den Reek & Hussein, 2003; Dourleijn & Dagevos, 2011). Since Somali migrants have been migrating to the Netherlands only relatively recently, most of the adult Somalis in the Netherlands are first generation migrants. In 2010, 27.011 Somalis were registered in the Dutch municipal database, 55 percent male, and 45 percent female (Dourleijn & Dagevos, 2011; Van Heelsum, 2011). The number of people of Somali origin living in the Netherlands has been fluctuating. Peaks were visible in 1995 and after 2007, a drop has been identified during the first five years of the new millennium. The peaks can be related to political situations, in first instance the fall of the Barre-regime (the peak followed a few years later since refugees came to Europe with some delay). The second peak was caused by the unstable situation in the south connected to warlords, clan rivalry, and failed foreign interference in the conflicts (Van Heelsum, 2011). The drop was caused by a mass relocation of Somali migrants from the Netherlands to the United Kingdom. Nonetheless, the Netherlands has proven to have a certain attraction on Somalis. Van Heelsum (2011) describes that the Netherlands is not explicitly chosen as a tar- when mogadishu meets tilburg… 14 get country, but according to her, Somali people do assess it as a country in which they have fair chances to obtain a residence permit. This was influenced by the Dutch ‘categoriaal beschermingsbeleid’ (a policy that grants immigrants from certain dangerous areas, such as Somalia, a residence permit) (Dourleijn & Dagevos, 2011; Van Heelsum, 2011). Concerning education, several sources (Hessels, 2000; Mous & Ruumi, 2001; Van den Reek & Hussein, 2003) indicate Somali Dutch to be a homogeneous group of highly educated townsmen, capable to pay for traveling to Europe. However, Van den Tillaart et al. (2000) and Van den Reek and Hussein (2003) add that Somali migrants in many cases do not attend Dutch education, which is problematic since Somali diplomas are of very limited value in the Netherlands. Van Heelsum (2011) and Dourleijn and Dagevos (2011) do not agree on the statement that Somali migrants often have high levels of education, they state the exact opposite. According to these scholars, 58 percent of the Somali population living in the Netherlands did not reach a level exceeding primary school and only five percent reached polytechnic or academic level. In their studies, no division was made between the educational level prior to migration and after migration. The percentages are based on the educational levels of 15 to 64-year old Somalis who were living in the Netherlands in 2009. The different views on the educational levels between the older and more recent studies can be explained by the relocation of a large number of Somali migrants in the first years of this millennium (Van den Reek & Hussein, 2003). It is often said that the ones who left the Netherlands were the more highly educated people who sensed to have more possibilities in the United Kingdom (Van Heelsum, 2011). In the Netherlands, most Somalis live in the provinces of Zuid-Holland and NoordBrabant, in particular in the cities of Rotterdam, The Hague, and Tilburg (Dourleijn & Dagevos, 2011; Mous & Ruumi, 2001; Van Heelsum, 2011). In Tilburg, the main population of Somalis is concentrated in the Northern part (Mous & Ruumi, 2001). This despite the ‘spreidingsbeleid’ and the ‘Regeling Opvang Asielzoekers’ of the Dutch government which implies that Somalis decide to group together and are willing to move in order to be able to do so (Van den Reek & Hussein, 2003). 2.3.2 Position in Dutch society: educational level, the labor market, housing, and health The previous paragraph already offered a first insight in the educational level of Somali migrants. The position migrant groups have in a society is often highly influenced by factors such as education and, connected to that, their chances at the labor market. The success on these fields influences their situation concerning housing and health. These topics, connected to the Somali population in the Netherlands, are studied by several scholars and the results are presented in the following. The Somali population encounters many difficulties in Dutch society. Compared to other immigrant minorities, such as Afghans, Iraqis, Iranians, and ‘autochthonous’ Dutch, Somali adults as well as Somali children have a low level of education (Dourleijn & Dagevos, 2011; Klaver, Poel, & Stouten, 2010; Van Heelsum, 2011). Many Somali children struggle at school and drop out of school twice as often compared to ‘autochthonous’ Dutch children (Dourleijn & Dagevos, 2011; Van Heelsum, 2011). Moreover, Somali people have a relatively high level of unemployment, even compared to other immigrant minorities (Dourleijn & 15 context Dagevos, 2011; Van Heelsum, 2011). The Somalis who are employed often have low level jobs. Once Somalis have been living in the Netherlands for a longer period of time, their chances seem to increase and the employment rate rises (Van Heelsum, 2011). Concerning housing, Somalis often live in highly diverse boroughs, most often in rental houses (Dourleijn & Dagevos, 2011; Van Heelsum, 2011). Forty percent of the group of Somalis who have been living in the Netherlands for less than 10 years lives in these kind of boroughs, whereas of the group that has been living in the Netherlands for a period exceeding 10 years 60 percent lives in these neighborhoods (Van Heelsum, 2011). This indicates that, for unknown reasons, Somalis move from less to more ethnoculturally diverse boroughs. Somalis tend to interact with the residents of their neighborhood of different ethnicities quite intensively (Dourleijn & Dagevos, 2011; Van den Tillaart et al., 2000; Van Heelsum, 2011). Rationales behind these decisions and this behavior are unknown. To conclude, Somalis seem to score better in health statistics than other new migrant groups do. In general, non-western ‘allochthonous’ people tend to have an inferior health compared to ‘autochthonous’ Dutchmen, however, Somalis score best of the other groups (Van Heelsum, 2011). Van Heelsum (2011) does nuance that these outcomes seem to have been influenced by the method of data collection. When using qualitative methods, Somalis indicate to experience several psychological difficulties. Specific hurdles and opportunities 2.3.3 The previous paragraph discussed the adverse position of Somalis concerning their educational level and their position at the Dutch labor market. In general it can be stated that these weak positions are the largest hurdles Somalis experience in Dutch society. The rationale for a large group of Somalis to trade the Netherlands for the United Kingdom was their expectancy to be able to experience less setback and bureaucracy assisting them to find a job or start a business there (Van den Reek & Hussein, 2003). Another rationale behind the relocation was the lack of tolerance by the Dutch society towards diverse cultures and religions (Van den Reek & Hussein, 2003). In the study by Van den Reek and Hussein (2003) Somali respondents who moved to the United Kingdom indicated that they felt restricted in their Somali and Islamic identity and felt they could not act freely outside the home. In contrast, the more recent study of Dourleijn and Dagevos (2011) shows that Somalis feel accepted and free to express their culture in the Netherlands. They emphasize that the rights of migrants are respected but do stress that they have smaller opportunities to develop themselves in Dutch society. This implies that Somalis feel more respected throughout the years, but still experience reduced opportunities to build a career in the Netherlands. Thus, there seems to be both progress and stagnation. In summary, recent studies mainly show difficulties concerning the educational level and prospects at the labor market. These difficulties were also indicated earlier by Van den Tillaart et al. (2000). Furthermore, they emphasized problems concerning language difficulties, unfamiliarity with Dutch habits, rules and regulations, housing, and home sickness. More recent studies only implicitly indicate difficulties in these areas. According to Van Heelsum (2011), an opportunity for not only the Somalis, but new migrant groups in general, is that they maintain more contacts with ‘autochthonous’ Dutch when mogadishu meets tilburg… 16 compared to the traditional migrant groups such as Turks and Moroccans. This despite the fact that the high incidence of unemployment causes increased isolation. Van Heelsum (2011) mentions that several authors indicate Somalis to prefer to maintain contacts within the Somali community (an exact definition of contact was not provided by Van Heelsum). Sixty percent has contact with Somali-Dutch friends every week and maintains contacts with their family abroad on a regular basis (Van Heelsum, 2011). In addition, they maintain contacts with community members from different cultural backgrounds as well as ‘autochthonous’ Dutch (Van Heelsum, 2011). Insight in the rationales again is missing. 2.3.4 Attitudes towards Dutch society Despite the difficulties, an increasing share of the Somali population feels at home in Dutch society. Somali people generally seem to be quite satisfied with their immigration to the Netherlands. In 2003, 43 percent of the Somali population indicated to feel at home in the Netherlands, whereas in 2009, 80 percent agrees on this statement (Van Heelsum, 2011). Van Heelsum (2011) mentions contacts with less fortunate family members in Kenya or Ethiopia to be a reason for this. Through these contacts the Somalis come to realize that they are lucky to be living in the Netherlands. Dourleijn and Dagevos (2011) state that the majority of Somalis in their study indicates to feel both Dutch (or somewhat Dutch) and Somali. Furthermore, Somalis rate the Netherlands with a 7.8, whereas ‘autochthonous’ Dutch rate it with a 6.8. Around 80 percent of the Somalis indicates the Netherlands to be a hospitable country where migrants are respected (Dourleijn & Dagevos, 2011). The same Somali migrants however show less trust in equal opportunities; 64 percent beliefs migrants to have the same opportunities as ‘autochthonous’ Dutch. 2.3.5 Somalis in the city of Tilburg(-North) Until now the focus was on the national level. In this paragraph the specific situation of Tilburg is paid attention to. The population on which this thesis focusses is the Somali population in Tilburg-North. Therefore, Tilburg, Tilburg-North, the facilities provided in Tilburg-North, and the Somalis living there are discussed. In 2011, over 1100 Somalis were living in the city of Tilburg, which is almost 22 percent of the total Somali population in Noord-Brabant and almost four percent of the total Somali population in the Netherlands (Gemeente Tilburg, 2012; Van Heelsum, 2011). In Tilburg, Somali migrants represent 0.6 percent of the total population, whereas people with a Dutch background take up more than 76 percent (Gemeente Tilburg, 2012). The largest groups of people with a foreign background in Tilburg are Turks (3.8 percent) and Moroccans (2.7 percent) (Gemeente Tilburg, 2012). It can be questioned whether Tilburg can be identified as a super-diverse society based on these figures. Tilburg municipality mentions six specific migrant groups as Tilburg residents on their website, which in total represent more than 13 percent of the population (Gemeente Tilburg, 2012). Other migrant groups cover over 10 percent (Gemeente Tilburg, 2012). With approximately 23 percent of people with a foreign background living in Tilburg, Tilburg exceeds the national average of 20 percent of people with at least one parent born 17 context abroad (CBS, 2012), which makes it defendable to identify Tilburg as a super-diverse city. Compared to Tilburg, the district of Tilburg-North proportionally is even more highly diverse. Unfortunately, Tilburg municipality, as requested, was not able to provide demographics specifically focusing on ethnic diversity in the Tilburg-North district. Due to a lack of information on Tilburg-North demographics, it is unknown exactly how many people with a diverse and/or Somali background live in Tilburg-North. Nevertheless, it is generally assumed that the largest part of the Somali population living in Tilburg lives in the Northern area of the city and Mous and Ruumi (2001) specifically mention this to be the case. This is in accordance with the statement of Vertovec (2011), who indicates that, despite super-diversity, migrant groups often live together in a relatively small number of boroughs. Hodo Hassan, employed at Tilburg municipality to stimulate the position of Somalis in Tilburg, in an interview (April 26, 2012) mentions that most Somalis in Tilburg live in the northern and western part of the city. She explains that Somalis living in the northern part of Tilburg scored lowest on the ‘impulsgoals’ (Dutch: impulsdoelen) formulated by Tilburg municipality and several housing organizations. These goals measure educational and labor participation. The low score implies that Somalis have difficulties to gain a position at the labor market. This is in line with the findings of other studies mentioned earlier. As mentioned previously as well, Somalis find it very important to connect with people of Somali cultural background as well as people with other backgrounds. Tilburg-North offers two places where Somalis meet on a regular basis: community center ‘de IJpelaar’ and interreligious center ‘het Ronde Tafelhuis’. The IJpelaar is a large center in the ‘Stockhasselt’ borough which is visited by neighborhood residents with a wide variety of cultural and ethnic backgrounds. It serves the regular community center function and additionally, several specific activities for the (female) community members are offered, such as a weekly ‘for women’ meeting and meetings organized by the GGD specifically aiming at Somali women with a focus on for instance health, sickness, and birth control. Het Ronde Tafelhuis is situated in the ‘Heikant’ borough and is an initiative of the Prémontré order, part of the Catholic Church, in which meetings between people with different cultural and religious backgrounds are aimed at. The coordinator of the project, in an interview with the researcher on October 19, 2011 states that: “Het Ronde Tafelhuis is a place for people to meet, which aims at contributing to the cultural diverse community of Tilburg-North and social cohesion”. Some activities that are provided are language classes in several languages, movie nights, and culinary meetings. The main intention though is to stimulate encounters between people. Next to activities, people can drop-in during the day for a conversation, or practical assistance on many issues. The drop-in option is most popular with the Somali visitors. In practice almost solely Somali males visit het Ronde Tafelhuis. Obviously, the mosque is another important meeting place. In Tilburg-North, many Somalis attend the Moroccan Achmed Salams’ mosque. Somalis in general do not find it important to found Somali mosques. Furthermore, their religiosity highly resembles that of Moroccans, which makes attending this particular mosque an obvious choice (Van Heelsum, 2011). With the reflections on Tilburg, Tilburg-North, and the Somali population living there, the contextual chapter is concluded. The next chapter presents the most important theoretical concepts in literature that appear in this thesis. when mogadishu meets tilburg… 18 19 theoretical framework 3 Theoretical framework The previous chapter described the Dutch situation concerning diversity, Somalia, and Somalis living in the Netherlands. As announced in the introduction, this thesis also focusses on theoretical concepts: the acculturation theory (Berry, 1990, 2005, 2006), the contact hypothesis (Allport, 1954), and the social identity theory (Tajfel & Turner, 1986). This decision was based on the information presented in Figure 1.1 (in chapter 1). In this figure the theoretical approaches to the study of intercultural relations in plural societies are presented. Studies that focus on non-dominant ethnocultural groups (such as Somalis in the Netherlands) can either use social psychological intergroup research or acculturation research. Since this thesis aims to provide a comprehensive insight in Somali relations with their neighborhood residents both acculturation theory and intergroup research approaches (the social identity theory and the contact hypothesis) are relevant. In the following, these three theoretical concepts are described. Findings from earlier studies on these concepts are discussed, if possible with a focus on a Somali research population. The chapter is ended with information on the integration paradox (Buijs et al., 2006), as it is identified as a relevant concept which is easily connected to the other theoretical concepts discussed. Acculturation Theory 3.1 Van den Reek (2001) mentions an old Somali saying “Hadii ad tagid meel lagu il-la ‘yahay ad na il boa la isha” meaning as much as that when you come to a country where everyone has only one eye, you should remove one eye yourself. The underlying thought is that one should adjust to a new situation. Berry (1990) refers to migrants who have to adjust to new situations: “differences in climate, language, work habits, religion and dress, for example, can all challenge the migrant, and some response is required” (p. 235). In this section, a theory on the adjustment and responses to a new cultural situation, the acculturation theory, is discussed. The history of acculturation theory 3.1.1 As described in paragraph 2.1.2.1, the Dutch government increasingly stresses the importance of the assimilation of migrants. The concept of assimilation is based on Berry’s (1990, 2005, 2006) theoretical framework of acculturation. Acculturation can be described as a dual process of prolonged contact between at least two (cultural) distinct groups which involves changes in social structures, cultural practices, and in a person’s behavioral and psy- when mogadishu meets tilburg… 20 chological processes (Berry, 2005). Acculturation can both refer to individual development and change as well as to group development (Van den Reek, 2001). In this thesis, focus is on individual perceptions on both the individual and the group level. The former concerns the Somali respondents’ preferred personal acculturation strategy, the latter their preferred acculturation strategy for their neighborhood residents. In the past, scholarly approaches to acculturation emphasized the adoption of and adaption to the ‘new’ culture. Acculturation for a long period has been described as a bipolar process in which letting go of the heritage culture’s norms and values and adopting the host culture’s norms and values was key (Van den Reek, 2001). Both Stonequist (1935) and Gordon (1964) describe the cultural changes that occur with migrants as one-dimensional. Stonequist speaks of acculturation as a cycle in which a ‘marginal man’, one who lives his life in the cultural traditions of two distinct cultural groups, and often has just entered a new bi- or multi-cultural situation, needs to struggle in order to become a fully accepted member of the dominant group. Comparable to Stonequist, Gordon (1964), a scholar and rabbi who studied intermarriage on a qualitative basis, describes assimilation as a continuum on which a migrant moves from ‘the original cultural orientation’, via ‘biculturalism’, to a ‘focus on the host culture’ (Gordon, 1964). These theories show a lack of freedom for migrants to ‘choose’ their personal acculturation style. Moreover, a decision other than assimilation seems to be perceived as impossible, or at least accompanied with negative consequences. Although, it must be mentioned that Gordon does leave some space for religious diversity. Problems with the adoption of the host culture in these models are attributed to the migrants themselves (Van den Reek, 2001). Berry was one of the scholars who criticized these one-dimensional models and was the first to present the culture of the migrant and that of the host society as two independent dimensions (Van den Reek, 2001). 3.1.2 Acculturation theory according to Berry Based on these two dimensions, Berry (1990, 2005, 2006) developed his acculturation theory which contains four different acculturation strategies. The underlying thought of the theory is presented in Figure 3.1. This model (adopted from Allen et al., 2006) reflects the specific acculturation situation of refugees, which almost all Somali migrants are. The focus in this thesis is on acculturation strategies (as visualized in Tables 3.1 and 3.2, on page 23) in which Berry differentiates between acculturation strategies that can be adopted by an individual member of a minority group and by the wider (host) society. Berry claims that each individual needs to adopt one acculturation strategy when (s)he moves to a place where the personal heritage culture is not the prevalent (or dominant) one. This implies that he does not suggest a continuum which ends in assimilation per se. Instead, Berry suggests that there is a set of alternatives (strategies) which can be adopted by people who move to another country for a longer period. A strategy is selected based on the decisions on the two dimensions. The first dimension is the maintenance of the heritage culture and identity and the second the relationships sought within the wider society and contact with the majority group(s). Table 3.1 and Table 3.2 show the four strategies from a particular minority group stance and from the perspective of the wider (host) society. Both tables are based on Berry (2005, 2006). With the risk of generalizing, it can be stated that in 21 theoretical framework Cultural / group level Psychological / individual level Psychological acculturation Culture of receiving country Individuals in receivingcountry culture: Refugee resettlement policy • Behavioral shifts • Acculturative stress Adaptation Individuals in receivingcountry culture: • Psychological • Sociocultural Cultural changes Contact Receivingcountry culture Refugee group culture Culture of refugee group Human rights violation experience of refugee group Psychological acculturation Individuel characteristics • Human rights violation experience • Personality characteristics • Gender factors • Developmental factors • Services and social support Individuals in refugee group culture: • Behavioral shifts • Acculturative stress Adaptation Individuals in refugee group culture: • Psychological (Acculturation and trauma coping) • Sociocultural A preliminary framework for understanding refugee acculturation (Allen et al., 2006, p. 204) Figure 3.1 the current Dutch context the policy stance is melting pot which forces migrants to assimilate into Dutch society. These two tables, which summarize an important part of Berry’s work on acculturation, can be explained extensively. Since this thesis does not allow long elaborations, the integration option is highlighted as an example. Berry (2006) describes that integration can only take place in multicultural societies with a high level of acceptance of the value of diversity, relatively low levels of prejudice, positive attitudes towards different ethnocultural groups, and attachment to the larger society by all individuals. Furthermore, the particular ethnocultural group must be willing to maintain aspects of the heritage culture. Hence, the context is important and the tables obviously are not meant to quickly divide people into four categories. Reality is more complex than that. Berry (1990) emphasizes that acculturation patterns are dependent of a large set of variables, such as the purpose, length and permanence of the stay, specifics of the dominant culture, minority policies, and the size of the ‘majority’ population. For the migrants in specific, there are also important fac- when mogadishu meets tilburg… 22 Maintenance of heritage culture and identity Relationships sought among groups (contact with the majority) Table 3.1 + – + Integration Assimilation – Separation Marginalization Acculturation strategies for a particular minority group (Berry, 2005, p. 705; Berry, 2006, p. 35) Maintenance of heritage culture and identity Relationships sought among groups (contact with the majority) Table 3.2 + – + Multiculturalism Melting pot – Segregation Exclusion Acculturation strategies for the wider (host) society (Berry, 2005, p. 705; Berry, 2006, p. 35) tors determining the acculturation strategy: demographic variables, social and psychological variables, and the length of residence in the new country (which gains more attention in the next paragraph). As Berry (1990) describes it: “not every person in the acculturating group will necessarily enter into the acculturation process in the same way or to the same degree” (p. 239). Acculturation strategies are no ordered, neatly structured whole, but depend on a large variety of factors. Furthermore, acculturation styles can differ from domain to domain. One can assimilate at work, integrate linguistically (bilingualism), and separate in the home domain on facets such as food, religion, and the upbringing of children (Berry, 1990; Van den Reek, 2001). Finally, there is a difference between behavioral and attitudinal acculturation strategies. In this thesis, the focus is on attitudinal strategies. Most acculturation studies found a positive correlation between attitudes and behavior (Berry, 2006; Van den Reek, 2001). 3.1.3 Phasing of refugees’ and asylum seekers’ acculturation strategies As mentioned, contact and acculturation are influenced by context. Therefore the focus turns to the specific situation of Somalis, which almost all are refugees. Allen et al. (2006) indicate that there are specific acculturation phases applicable to refugees and asylum seekers. Refugees leave their homelands to escape human rights violation. This, combined with the often turbulent period following the flight causes these specific phases to occur. The phases, which are identified by Berry (1991), are: predeparture, flight, first asylum, claimant period, settlement period, and adaptation. Allen et al. (2006) elaborate on the phases and mention that predeparture is characterized by an estimation of the culture of the receiving country which sometimes determines where to take flight. This experience prior to direct contact can influence the later acculturation process. The next phase is flight and 23 theoretical framework involves many risks and uncertainties. Additionally, loss is a central theme: loss of family, community, material possessions etc. First asylum is the first location where the refugee finds shelter, for instance a border area camp, where danger typically continues. During the claimant phase, the refugee requests asylum in a receiving country. Again there is a high level of insecurity and often fear whether one is granted asylum. This frequently has a serious impact on the often traumatized people. This period is commonly characterized by marginalization. When a refugee is granted asylum, (s)he enters the resettlement phase. In this phase the acculturation strategy most of the time is influenced by the acculturative strategy of the host society. This interacts with individual preferences. When individuals come to a point where “they cease to be a refugee” (Allen et al., 2006, p. 208), they enter the adaptation phase. It is understandable that every phase has its specific impact on acculturation strategies. The marginalization of the claimant phase often turns into another strategy depending on the host society. However, there are many other conditions and factors influencing the selected acculturation strategy. For example, when an individual is not granted a status by the host society and one has to turn to illegality or return to the home country, it seems likely that marginalization becomes permanent. The next paragraph discusses findings on the acculturation strategies of Somali migrants. Studies on Somali acculturation strategies 3.1.4 Van den Reek (2001) mentions that traditionally, there are three types of acculturation studies. The first is scarce and is longitudinal research. The second is cross-cultural in which various cultural groups are compared with each other, a type of research which is quite common. The third is increasingly popular and is the research focusing on intragroup diversity. For this thesis, this last strategy was adopted, since it is most suitable within the post-modern view on diversity and culture which emphasizes individual differences instead of group differences. Vertovec’s (2011) concept of super-diversity can be identified as a post-modern concept. In the past, several studies have focused on Somali acculturation strategies. Most of them mainly used quantitative methods. Some of these studies are discussed here. First, Van den Reek (2001), in a study aiming to profile Somali migrants in the Netherlands, found that Somalis, just like other migrant groups, use different acculturation styles on different domains. Public domains, such as language use, tend to be approached with an integration strategy. In private domains however, separation is preferred. Examples are religion, identity, and to a lesser extent social networks. This goes for all Somalis, despite variables such as age, gender, or educational level (Van den Reek, 2001). Van den Reek and Hussein (2003), in a study on transnationalism concerning Somalis moving from the Netherlands to the United Kingdom, found similar results, both for the group living in the Netherlands and the group living in the United Kingdom. Integration is preferred in the public, and separation in the private domain. Respondents in this study did indicate that it is more difficult to maintain the Somali culture in the Netherlands than it is in the United Kingdom. Respondents felt that in the Netherlands everything is aimed at assimilation, but in contradiction to this, an ‘allochtoon’ remains an ‘allochtoon’, whatever (s)he does. when mogadishu meets tilburg… 24 More recent studies on Dutch Somalis focus on civic integration (Dutch: inburgering) instead of acculturation styles. Van Heelsum (2011) mainly discusses civic integration courses and Somali participation in these courses. She emphasizes that a growing part of the Somali population in the Netherlands feels ‘at home’ in Dutch society and that Somalis, in comparison to traditional Dutch migrant groups, develop and maintain many contacts with ‘autochthonous’ Dutch. Dourleijn and Dagevos (2011) also focus on civic integration, with an emphasis on language use. They stress that a large part of the Somali population in the Netherlands sometimes speaks Dutch in the home when they address their partner, children, and/or parents. Their figure exceeds that of Afghan and Iraqi migrants in the Netherlands. Furthermore, Dourleijn and Dagevos (2011) use a table that strongly connects to Berry’s acculturation strategies. An edited version of this table, including Berry’s terms placed on the second row, is provided as Table 3.3. The figures presented in this table are percentages based on findings of the SING ’09. In the SING ’09 survey, which focused on the integration of new migrant groups in the Netherlands, per group, 1000 structured interviews were conducted (for more information, see Dourleijn and Dagevos, 2011, p. 30, or www.scp.nl). Table 3.3 shows that Somalis, compared to three other groups who are also identified as ‘new migrant groups’, most often prefer ‘separation’ as an acculturation strategy. Again, integration and separation are the most preferred strategies. Dourleijn and Dagevos do not report on contextual differences in acculturation styles. Ward and Leong (2006) mention that in general, both immigrant groups and host-nationals prefer the integration strategy, however, immigrants tend to favor integration even more strongly than host-nationals. In general terms, separation often is the next preferred strategy. Table 3.3 Strong identification with autochthonous Dutch and personal ethnocultural group Strong identification with autochthonous Dutch and little with personal ethnocultural group Strong identification with personal ethnocultural group and little with autochthonous Dutch group Little identification with both autochthonous Dutch and personal ethnocultural group ‘Integration’ ‘Assimilation’ ‘Separation’ ‘Marginalization’ Afghans 30 16 35 18 Iraqis 27 20 34 19 Iranians 28 21 32 19 Somalis 29 14 39 18 Identification with autochthonous Dutch and the personal ethnocultural group, in four categories, divided on ethnic backgrounds (in percentages) (Dourleijn & Dagevos, 2011, p. 191) 25 theoretical framework Summarizing, it can be stated that findings on Somali acculturation strategies are closely connected with findings on immigrant groups in general. Furthermore, they imply that Somalis prefer a mix of two strategies; integration and separation, with a slight preference for separation. Rationales behind Somali acculturation preferences have not been studied. As mentioned earlier, this thesis aims to fill this gap. The next section of this literature review focusses on the other two relevant theoretical concepts within this thesis framework, which are the contact hypothesis and the social identity theory. The contact hypothesis and social identity theory 3.2 Over the years, many studies on intergroup contact have been conducted. As Figure 1.1 in the introduction chapter shows, in social psychology, and intergroup research in specific, there are different approaches to the study of non-dominant ethnocultural groups in societies. Two of these approaches are discussed in this theoretical chapter, the first is the contact hypothesis, the second the social identity theory. These approaches show great differences in their assumptions. The social identity theory assumes that contact easily causes prejudice and conflict, whereas the contact hypothesis suggests that contact is the solution to combat these processes. Among two other questions, this thesis addresses the question whether these theories can explain Somali migrants’ assessments of their contacts with their neighborhood residents. In order to clearly answer this question, both theoretical concepts need further elaboration. Contact hypothesis 3.2.1 In his influential book on prejudice, which was first published in 1954, Allport explains his contact hypothesis that since has been tested by many scholars. This testing resulted in the intergroup contact theory. Since Figure 1.1 (in the introduction chapter) presents the different theories used in this thesis and refers to the contact hypothesis, this is the term which is used when referring to the intergroup contact theory as well. However, it must be mentioned that several authors argue that the contact hypothesis over the last half a century has evolved into a full blown theory and that the term ‘hypothesis’ does not do justice to it anymore (Hewstone & Swart, 2011; Pettigrew, Tropp, Wagner, & Christ, 2011). Allport suggested in 1954 that contact is the most important process towards the point where people from different groups can live together peacefully. In his view, contact is a means to provide people with the opportunity to establish positive relationships with each other; it can lead to more positive intergroup attitudes and therefore, to reduced prejudice. He provides findings on social perception studies with respondents who lived in integrated (diverse) housing units and people who lived in segregated housing units. The former group was more positive: 80 percent reports ‘negro people’ to be the same as and equal to ‘white people’, whereas of the latter group only 57 percent reported as such. Allport (1954) states: “those who have closer contact perceive less difference than those who are more remote” (p. 271). when mogadishu meets tilburg… 26 3.2.1.1 Conditions for optimal contact Allport (1954) added nuance to his statements. He mentions that the effect of contact is dependent on the kind of contact, “the kind of association that occurs, and … the kinds of persons who are involved” (Allport, 1954, p. 262). Thus, it cannot be stated bluntly that contact automatically leads to improved relations and the reduction of conflict. Allport suggested four conditions for optimal contact which are (1) equal status between the groups, (2) common goals, (3) intergroup cooperation, and (4) support of authorities, law, or custom (Pettigrew et al., 2011). Furthermore, personality remains an important factor determining positive or negative contact. Pettigrew and Tropp (2005) elaborate on the conditions presented by Allport. The first condition mainly entails that both groups perceive equal status in the situation. The second implies cooperation which is reflected in the third condition. The last condition is concerned with institutional support in a broad sense; important is that the institutions are relevant to the individual. Despite the positive influence of these conditions, Pettigrew et al. (2011) mention that positive effects of contact are found even when the conditions are not met. However, contact stimulates an even greater decrease of prejudice when the conditions are met. 3.2.1.2 Studies on the contact hypothesis The formulation of the hypothesis has led to more than half a decade of studies focusing on the (positive) consequences of contact. Especially the first decade of the 21st century has proven to be productive (Pettigrew et al., 2011). In 2011, Pettigrew et al. conducted a metaanalysis of 515 studies concentrating on and testing the contact hypothesis. Their main conclusion was that intergroup contact indeed reduces prejudice. Contact and prejudice were found to have a significant negative correlation (mean r = -.21). Furthermore, effects from one contact situation are generalized to other situations which can foster for a reduced prejudice towards several other outgroups, also those with whom contact has never took place. Furthermore, intergroup contact fosters for greater trust and compassion between groups (Pettigrew et al., 2011). Moreover, recent research has demonstrated that just imagining intergroup contact can be sufficient to reduce explicit prejudice directed towards out-groups (Turner & Crisp, 2010). Next to reducing prejudice, intergroup contact also leads to additional positive outcomes such as reduced anxiety, outgroup knowledge, intergroup trust, forgiveness etc. (Pettigrew et al., 2011). Finally, Pettigrew et al. (2011) mention that the findings are applicable to all groups, individuals of both genders, across the globe, and that even indirect contact (extended contact via friends or impressions provided via mass media) can have positive effects. Pettigrew (1997) also tested the hypothesis in a survey among 3.806 respondents aimed at self-reports. In this study he was also able to confirm the contact hypothesis. Consequences of the contact were “empathy and identification with the out-groups and reappraisal of the in-group (deprovincialization)” (Pettigrew, 1997, p. 173). Gaertner, Dovidio, and Bachman (1996) state that “the revised Contact Hypothesis (Allport, 1954; Amir, 1969; Cook, 1985) has been social science’s major contribution to reducing intergroup bias and conflict” (p. 272). They indicate that contact under the conditions formulated by Allport does reduce bias. According to them, the conditions help to convert ‘us’ and ‘them’ into 27 theoretical framework ‘we’. They provide evidence from a laboratory experiment, two survey studies, and a field experiment of fans attending a football game that all indicate contact to be a helpful tool in enlarging the experience of a superordinate identity. Pettigrew (1997) adds on this by mentioning that contacts in situations that reflect Allport’s four key conditions assist to turn desegregation (simply the mixing of ethnocultural groups) into genuine integration. Hence, contact in general improves intergroup contact and can even improve the chances for integration and a superordinated, shared identity or feeling. People gain an increased acceptance and understanding of each other. Unfortunately, for as far as the authors' knowledge reaches, contact hypothesis studies on Somalis (in the Netherlands) have not been conducted. Solely positive consequences? 3.2.1.3 Thus, according to the contact hypothesis, contact has many positive implications. There are some criticisms however. The critics for example emphasize the existence and occurrence of negative contacts, such as discrimination. Pettigrew et al. (2011) state the following: Given the existence of … negative contact situations, why does the meta-analysis of intergroup contact report such overwhelmingly positive effects? Several factors explain this apparent puzzle. … surveys with probability samples demonstrate that respondents report far more positive than negative contacts (Pettigrew & Tropp, 2011). These results may seem surprising since negative ingroup encounters are often publicized, while the more numerous positive encounters go unrecognized or are not viewed newsworthy. But this finding helps to explain why contact leading to increased prejudice is so relatively rare in the research literature (p. 277). This quote offers an explanation. According to Pettigrew et al. (2011), negative contacts occur, but much less than positive encounters. Furthermore, Pettigrew et al. (2011) mention that people who have many intergroup contacts do report to have both positive and negative contact. Moreover, they reveal less prejudice than people who report to solely have positive contacts. This explains why the role of negative contact seems not to be crucial. It can be stated that the contact hypothesis views contact and especially negative contact quite differently than the social identity theory. The latter theory is elaborated on in the subsequent section of this theoretical chapter. Social identity theory 3.2.2 The social identity theory was developed by Tajfel and Turner (1986) and is an elaboration on the realistic group conflict theory by Muzafer Sherif, which they found to focus too little on heightened identification with the ingroup as a consequence of group conflict. As a starting point, the social identity theory focusses on the use of similarities and differences as a basis to categorize people into in- and outgroups. Tajfel and Turner (1986) define a group as follows: “a collection of individuals who perceive themselves to be members of the same social category” (p. 15). Based on the information in the contextual chapter (chapter 2), it is assumed that Somalis (or Somali migrants) identify as a social group, for when mogadishu meets tilburg… 28 instance because of their homogeneity in language and religion. Nevertheless, clan differences are of great significance in Somalia, which could argue against a shared Somali group identity. However, according to two key informants these differences are valid to a far lesser extent when Somalis live abroad. Therefore, it can be concluded that a large part of Somali migrants living in the Netherlands identify as one (social, ethnocultural, …) group. Group identification however depends on more variables. Grant and Hogg (2012) for example argue that group identity becomes stronger under conditions of uncertainty for instance. Thus, identification with an ingroup cannot easily be assessed. The question whether the respondents identify as one group was addressed in the interviews in order to gain insight in the respondents’ views on this question. 3.2.2.1 Consequences of group contact When two or more distinct groups are forced to live together in one society, many processes start to play a role. Tajfel and Turner’s social identity theory explains the tendencies of ingroup favoritism and outgroup derogation (Schaafsma, 2008). Social identity theory claims that individuals use similarities and differences in order to categorize themselves and others into ingroups and outgroups (Tajfel & Turner, 1986). Tajfel conducted several experiments in which he and his colleagues focused on ‘minimal groups’. In these studies, participants were divided in groups based on minimal criteria, such as their preference for a certain painter (Haslam, 2004). The experiments conducted showed that even the most minimal conditions were sufficient to stimulate ingroup favoritism. Thus, group membership salience, even in a very implicit fashion, can cause ingroup favoritism. It is argued that these, most often unconscious, processes are activated in order to maintain a positive self-image. Furthermore, ingroup favoritism can result in conflicts between groups or individual members of these groups. Tajfel and Turner (1986) describe this type of conflicts as “subjective” conflicts, compared to “objective” conflicts which “must be sought in the social, economic, political, and historical structures of a society” (p. 23). They state that the subjective conflicts have no priority over more objective conflicts and that they should be perceived as a valid variable in explaining group conflict. In general, group membership seems to be vital and has an autonomous function in causing subjective conflict. The need for positive distinctiveness has proven to be a potential source for inter group conflict on many occasions in which a person’s sense is defined by ‘we’ rather than ‘I’. The group aspect is not always most prevalent; several factors influence whether individual or group characteristics are perceived as most important in the contact. In extreme terms, Tajfel and Turner (1986) mention two ends of a continuum: at one end, interaction is completely determined by individual characteristics and interpersonal relations. They state that these types of contact appear sporadically since group characteristics often play at least some role in contact between members of two distinct (social, ethnocultural, …) groups. At the other extreme end, interactions are fully determined by the membership of a (social, ethnocultural, …) group or category. Again, this situation is perceived to be highly theoretical; interpersonal and individual traits are likely to play at least some part in the interaction (Tajfel & Turner, 1986). Tajfel and Turner provide examples of both ends in which the ‘personal end’ is illustrated by husband and wife and the ‘group end’ is illustrated by individual 29 theoretical framework members of two competing armies. They claim that in conflict situations, the contact moves towards the ‘group end’ of the continuum and, the other way around, contacts that emphasize group differences have a large chance of resulting in conflict. The situation and the specific society determine at which end of the continuum the interaction takes place and hence, how prevalent the possibility for conflict based on group membership will be. The situation determines whether someone predominantly views the other as an individual or a (social, ethnocultural, …) group-member. Haslam (2004) mentions three variables identified by Tajfel and Turner (1979) that contribute to the emergence of outgroup derogation and ingroup favoritism. The first is the extent to which individuals identify with an ingroup. Second, is the extent to which the context allows for group comparison. Third, is the perceived relevance of comparing with the outgroup, which in turn is determined by the relative and absolute status of the ingroup. Thus, when these conditions are not met and for instance the outgroup is perceived to be superior, even outgroup favoritism can take place. Again the context determines whether processes of ingroup favoritism and outgroup derogation, as predicted by the social identity theory, actually occur. Discrimination and conflict have proven to be consequences of inter group conflict only under a limited set of circumstances (Haslam, 2004). Studies on social identity theory 3.2.2.2 According to the social identity theory, contact between members of distinct groups can become problematic when group specifics are prevalent over individual traits. Experiments show that only little reference to group membership is sufficient to push subjects into a group member position and consequently, subjects tend to favor the ingroup and show competitiveness towards the outgroup(s). The social identity theory has been tested on numerous occasions, but almost solely by means of experiments, either in laboratory or real life settings (for elaborated examples, see Haslam, 2004). Through the course of years, other theories developed from the social identity theory, an example is the self-categorization theory. This theory focusses on the cognitive processes that cause social identity to become salient. Hence, there is much study on the conditions and prerequisites connected to the social identity theory, which unfortunately cannot all be reported on here. Little study has been conducted on people’s perceptions on the occurrence of ingroup favoritism and outgroup derogation. This thesis focusses on the connection between respondents’ assessments of their contacts and the social identity theory, which is a different viewpoint than the one regularly chosen in social identity theory studies. Somali migrants, to the knowledge of the author, have not yet been involved in studies using the social identity theory. In summary, the social identity theory claims that contact brings about the risk of viewing the other as a competing social group member which can result in conflict and/ or ingroup preferentialism and outgroup condemnation. Before the method in which the concepts of the social identity theory and the contact hypothesis are studied is elaborated on, the integration paradox is discussed. when mogadishu meets tilburg… 30 3.3 The integration paradox This theoretical framework has mainly focused on contact and discussed the acculturation theory, contact hypothesis, and social identity theory. When studying these concepts connected to contact, one is likely to come across negative consequences of contact. Moreover, contact cannot only have negative consequences, it can also be experienced as negative in its own right. Minority groups such as Somalis, can be confronted with discrimination and prejudice. There are several possible ways of labeling and experiencing discrimination. The integration paradox focusses on the process of a heightened sensibility for exclusion, stereotyping, and/or discrimination resulting in a negative view on the host society. The integration paradox is the topic of this section since it is expected to be a relevant concept in this study on (intercultural) contact, relations, and its consequences. 3.3.1 The integration paradox as a theoretical concept The integration paradox was presented by Buijs et al. (2006) in a study on radical Muslims in the Netherlands. The integration paradox offers an explanation for an often found phenomenon in which second generation or young migrants assess their host society more negative than elder migrants do. The integration paradox explains that the more (first, second, third, or … generation) migrants (often youngsters) are focused on their host country, the more they wish to participate in this society. This wish, as a result, causes an increased confrontation with that specific society. However, the society often reveals norms and values that conflict with norms and values prevalent in the migrant’s own culture. Moreover, the migrant, due to the intensified contact, becomes confronted with exclusion and discrimination more often. These processes can cause a negative view on the specific host society. Buijs et al. (2006) argue that a factual higher incidence of the confrontation with exclusion and discrimination and differences in culture are not the only factors causing this negative view. Often the youngsters also perceive exclusion and discrimination to occur more frequently and easily. Thus, according to the integration paradox, a heightened focus on the host society and integration leads to an increased sensitivity for conflicts on culture and signs of exclusion in the perception of the migrant (Buijs et al., 2006). According to the integration paradox, the more an individual is actively involved at the labor market and in social activities in the host society, the greater the possibility for this individual to become confronted with cultural differences and discrimination. Furthermore, the latter is more often perceived as such. A higher level of integration therefore causes a more negative view on the host society. Buijs et al. (2006) also mention that in many situations, Muslim women more often are confronted with discrimination compared to Muslim men. This is connected to those Muslim women who wear a religious marker in the form of a headscarf. If Muslim women cover themselves, the integration paradox is even more likely to apply to them. Dourleijn and Dagevos (2011), in their study on Afghans, Iranians, Iraqis, and Somalis in the Netherlands, report on the integration paradox as well. They explicitly mention different traits of individuals who are likely to be confronted with the integration paradox. These people are: young, have been living in the host country for a relatively long period, are highly educated, have frequent contact with ‘autochthonous’ Dutch, are employed, and are 31 theoretical framework interested in national politics. Not all traits have to apply to a person in order to ‘activate’ the integration paradox, the abovementioned factors can have their separate influence on the (negative) perception of the host country (Dourleijn & Dagevos, 2011). The line of reasoning of the integration paradox is also suggested by Pettigrew et al. (2011). They mention a process which they term ‘group relative deprivation’ which occurs when people sense, through contact, that their ingroup is unjustly deprived of what the majority possesses. Especially in high contact situations this can lead to more awareness of inequalities and to increased disapproval of the host society. Sometimes the experienced inequality can even lead to action, for instance in the U.S. Civil Rights Movement which was led by young African Americans with a high level of interracial contacts (Pettigrew et al., 2011). Pettigrew et al. (2011) label this as a consequence of positive intergroup contacts, and not so much as a negative outcome of this contact. The integration paradox with a focus on Somalis 3.3.2 Dourleijn and Dagevos (2011) studied perceptions of discrimination with Afghans, Iranians, Iraqis, and Somalis living in the Netherlands. In general, Somalis perceive less discrimination than the other groups. Seventy five percent of the Somali respondents mentioned to almost never or never have experienced discrimination themselves, whereas 70 percent of the Afghans and Iraqis reported this to be the case and only 60 percent of the Iranians did so. Furthermore Somalis are the group that least reported discrimination to occur often. When reporting on the discrimination of others, instead of on personal experiences, all groups scored higher on the occurrence of discrimination but Somalis still mentioned it to happen least. Dourleijn and Dagevos state that in all groups, except for the Iraqi group, a prolonged stay in the Netherlands results in a higher rate of perceived discrimination. Furthermore, the age of the respondents was decisive; the younger respondents were, the more discrimination they experienced. A higher educational level and/or an active position at the labor market also resulted in a higher level of perceived discrimination. A final factor was an interest in national politics of the host society; the more interested a migrant was, the higher the report of discrimination turned out to be. Dourleijn and Dagevos (2011) conclude that their findings are in accordance with the integration paradox: the more integrated and focused on the host society, the higher the level of perceived discrimination. This finding was also true for the Somali migrants who participated in Dourleijn and Dagevos’ (2011) study. The younger, more highly educated and interested in national politics, and the longer the stay in the Netherlands, the more discrimination the Somali respondents reported to experience. With the discussion of the integration paradox, the theoretical framework is completed. Before the focus of attention turns to the results of the study, the methodological part of this thesis project is described. The methodological chapter for instance explains how the theoretical concepts mentioned in this section were studied in this thesis project. when mogadishu meets tilburg… 32 33 method 4Method As announced in the introduction, this thesis project is of a qualitative nature. In this chapter, the rationale behind this methodological decision is discussed, as well as the different phases and components of the thesis project. The phases are presented in a chronological order. The starting point is the initial phase consisting of the design of the research questions, questionnaire, and topic list. Subsequently, the data collection phase is discussed, of which the elements are the respondents, the sample strategy, and the actual data collection. Data analysis is the next topic with attention for both data documentation and the analysis. Finally, the research quality indicators; reliability and validity are highlighted. Initial phase 4.1 This section describes the process of selecting the exact research topic and formulating the research questions. Furthermore, it offers an insight in the designing and the content of both data collection instruments; a questionnaire and a topic list. Designing the research questions 4.1.1 The Somali population was selected as the research population for this study due to limited foreknowledge and an interest in this group. Because of the limited foreknowledge, the initial phase of the study consisted of an extensive literature review on Somalia, Somali migrants in the Netherlands, and specific questions and topics relevant for this population. Furthermore, some Somali spokespersons were contacted for introductory information. One person who was contacted and interviewed (December 7, 2011) was Mohammed Elmi, spokesperson for ‘Federatie Somalische Associaties Nederland’ (FSAN), who was a student at Tilburg University at that time. Additionally, Somali volunteers of the ‘Stichting Somalische Gemeenschap Eindhoven’ (SSGE) were interviewed (December 22, 2011) in order to gain an understanding of topics relevant to the population. All conversations revealed that the needs of Somalis were underexposed in many studies, which caused for example municipalities to invest in the community in an unproductive manner. The conversation with the volunteers of SSGE for example informed about Eindhoven municipality that produced large amounts of brochures translated into Somali. Unfortunately, according to the volunteers, these brochures were hardly read by the target group since they were either illiterate or not interested in the subjects. Next to the signals of the spokespersons, the literature study showed gaps in the available research. Identified gaps mainly were the lack of qualitative studies on Somali perceptions of Dutch society, acculturation strategies, and contacts with other groups. Allen et al. (2006) state that qualitative research is scarce, though important in increasing knowledge about refugee acculturation. when mogadishu meets tilburg… 34 The research questions which were designed united the identified managerial with the scientific gap. They focus on insight in the perception of the theoretical concepts deduced from Figure 1.1 in the introduction chapter (which were elaborated on in chapter 3). Furthermore, the daily needs of Somalis were studied. The questions were formulated as follows: 1 What do Somali migrants living in Tilburg-North indicate to prefer as acculturation strategies for both themselves as Somalis, and the individuals of various backgrounds living in their neighborhood and why? 2 How do Somali migrants living in Tilburg-North assess their contacts with individuals living in their neighborhood and can the social identity theory or the contact hypothesis explain this? 3 What are the needs of Somali migrants living in Tilburg-North concerning their contacts with individuals living in their neighborhood? In order to be able to answer these questions adequately, the following sub questions were formulated: 1.1 What acculturation strategy do Somali migrants living in Tilburg-North indicate to prefer to adopt for themselves? 1.2 What acculturation strategy do Somali migrants living in Tilburg-North indicate to prefer the individuals living in their neighborhood to adopt? 1.3 Why do Somali migrants living in Tilburg-North prefer the strategies chosen under 1.1 and 1.2? 2.1 What type of contacts do Somali migrants living in Tilburg-North indicate to have with the individuals living in their neighborhood and how frequent are these contacts according to the Somali migrants’ statements? 2.2 How do Somali migrants living in Tilburg-North assess their contacts with individuals living in their neighborhood? 2.3 Can the contact hypothesis explain this self-assessment? 2.4 Can the social identity theory explain this self-assessment? 3.1 Concerning the contacts with individuals living in Tilburg-North, what are the needs of Somali migrants living in Tilburg-North towards the frequency of the contacts? 3.2 Concerning the contacts with individuals living in Tilburg-North, what are the needs of Somali migrants living in Tilburg-North towards the content of the contacts? 3.3 Concerning the contacts with individuals living in Tilburg-North, what are the needs of Somali migrants living in Tilburg-North towards the way these individuals treat them? 35 method In the research questions, three concepts can be identified that need further elaboration. These concepts are ‘Contact’, ‘Needs’, and ‘Somali migrants’. These concepts are defined in Appendix 1. The abovementioned research questions aim at describing, understanding, and explaining behavior of Somalis living in Tilburg-North. Since these aims imply qualitative types of research (‘T Hart, Boeije, & Hox, 2009), the next step in the process was to create qualitative data collection instruments. Designing the questionnaire and topic list 4.1.2 Once the topic and research questions were determined, data collection was decided to be twofold, including both a questionnaire and an interview. This decision was made since questionnaires would offer an option to gain demographic information as well as information on some first important topics which could be elaborated on in the interview. Moreover, the questionnaire results could offer an opportunity to validate the interview results. Since the study was a qualitative one, emphasis was decided to be on the interviews. Nevertheless, the questionnaires were of great significance since they provided the possibility of data triangulation and therefore contributed to the validity of the study (‘T Hart et al., 2009). More information on validity and reliability is provided at the end of this chapter. The questionnaire was designed specifically for this study and initially was phrased in Dutch. It was translated into English in case respondents would prefer an English version. Back translation was used to foster for reliability. Since all respondents opted to use the Dutch version, the Dutch version is included as Appendix 2. Several topics appeared in the questionnaire. First, the demographic questions in the questionnaire were created by the researcher herself. Second, the questions on language use were based on questionnaires designed by Extra and Yaǧmur (2011) in their study on multilingual cities. Third, the questions on contacts with neighborhood residents (both Somali and non-Somali) were designed in order to gain a quick and first insight in the contacts of the respondents, which could offer a topic of elaboration for the interviews. Fourth and finally, the thesis that were added to the questionnaire were designed in order to gain an insight in religiosity, preferences in contacts, and perceptions on Dutch and Somali society and culture. They aimed to gain a first impression of topics interesting to elaborate on in the interview and a validity check since similar topics appeared in the topic list. The questionnaire was pre-tested by a friend of the researcher. No errors were found. Furthermore, two pilot interviews were conducted which did not reveal errors or ambiguities in the questionnaires either. Similar to the questionnaire, the topic list was designed by the researcher and was revised after the two pilot-interviews took place. The revisions were minimal and mainly focused on a more logical order of questions and an even more pronounced appearance of the theoretical concepts in the questions. Since the underlying thoughts of the theoretical concepts were represented this explicitly in the topic list, these concepts were incorporated into the research questions as well. The second and final (Dutch) version of the topic list is included as Appendix 3. It sets off with some announcements, information, and consent questions. Subsequently, two introductory questions have been included, after which the actual interview questions were formulated. First, attention has been given to individual when mogadishu meets tilburg… 36 acculturation preferences for the personal ethnocultural group. Questions have been based on the information provided in chapter 3 (Tables 3.1 and 3.2). Additionally, the two- and four-statement methods as discussed by Van de Vijver (2011) were used as an inspiration, as well as questions used in the study by Van Acker and Vanbeselaere (2011) on the combination of acculturation theory and the intergroup contact theory. Second, questions on attitudes towards the individually preferred acculturation strategies for the wider society were included, highly resembling the questions on personal acculturation strategies. In the third part of the topic list, contact was elaborated on, first exploring respondents’ contacts in the neighborhood, then evaluating these contacts. Subsequently, rationales behind the contact hypothesis appear in the questions. Again, some inspiration was gained from questions used in the study of Van Acker and Vanbeselaere (2011). The social identity theory was the fourth topic of discussion, again focusing on the theoretical concept and its components. Fifth and finally, to end the interview, contacts with neighborhood residents appeared in the questions with special attention to experienced needs. The interviews did not indicate that more changes needed to be made to the topic list, and therefore, the second version of the topic list remained the final version. However, the interviews did bring about an interesting topic of discussion, which was discrimination. It was decided to ask respondents about this when the atmosphere of the interview allowed for it instead of adding it to the topic list. Validation checks were preferred over a revision of the topic list because of the sensitivity of the topic. In the following, the data collection phase is described. 4.2 Data collection phase After the design of the questionnaires and the topic list, data collection was started. Next, the respondents, as well as the sample strategy, and the protocol used during the interviews are described. 4.2.1 Respondents The study was conducted among respondents of Somali origin living in Tilburg-North. Both male (N=5) and female (N=6) respondents, ranging in age from 22 to 54, participated in the study. The aim was to include respondents of both a young (24-) and an ‘elder’ (25+) age category, which was not accomplished. This division was aimed at since Van den Reek and Hussein (2003) indicate that there are vast differences between people below and above the age of 25, for example in their wish to return to Somalia or to relocate to England. Van den Reek and Hussein’s observation is that younger people in general feel more comfortable in Dutch society. Furthermore, the aim in sampling was to both include respondents who entered the Netherlands before 2006 and from 2006 onwards. The decision was inspired on information provided by Mohamed Elmi who indicated that people who arrived in the Netherlands after 2005 have more difficulties adapting to Dutch society. Main reason for this is that they have come from an even more unstable situation than the people who left Somalia before that period. Klaver et al. (2010) also indicate differences between recent immigrants and people who have been living in the Netherlands for a longer period (Dutch: oudkomers en nieuwkomers). Unfortunately, selective sampling turned out to be too ambitious. 37 method Sampling difficulties are elaborated on in paragraph 4.2.2. As a consequence of the challenges in sampling, opportunity sampling was used as a means of selecting respondents. All but one respondent had entered the Netherlands before 2005; one female respondent came to the Netherlands in 2006. The male respondents (N=5) ranged in age from 34 up to 54 and all had been born in Somalia. The female respondents ranged in age from 22 up to 45 and had all been born in Somalia as well. The respondents’ mean age and length of residence in the Netherlands and Tilburg-North are reported on in Table 4.1. Standard deviations are provided in brackets. Table 4.2 on page 39 provides an overview of the characteristics of the different respondents in the study. The information in Table 4.1 and 4.2 reflects that even though a division in different age groups and year of arrival was not achieved, a relatively wide variety in the characteristics of the respondents was present in the study. Gender was equally divided, but there was variation in age, education, and the years of arrival. This has implications for the generalizability of the results, which are discussed in paragraphs 6.2.4 (generalizability) and 7.2.4 (sampling). During data collection, a twelfth respondent was interviewed. She had never been living in Tilburg-North. Instead, she lived in Tilburg-West. The respondent was a female, aged 44 with primary school as her highest educational level, and she arrived at the Netherlands in 1994. Initially, the respondent was interviewed because of a lack of respondents. On the longer term however, a sufficient amount of respondents was willing to participate in the study and the respondent was removed from the data. However, her information was used in order to gain a comparison of the Tilburg-North data with Tilburg-West data; in other words, as a minor generalization check. Age Years in the Netherlands Years in Tilburg-North Male 44.6 (9.5) 17.8 (4.2) 9.2 (7.2) Female 36.3 (9.0) 14.8 (5.1) 10.2 (8.1) Mean characteristics of respondents in the study (N=11) when mogadishu meets tilburg… Table 4.1 38 Table 4.2 Respondent Gender Age Highest Educational level4 Year of arrival in the Netherlands Year of arrival in TilburgNorth R1 Male 54 None 1993 1998 R2 Male 52 High school 1992 1993 R3 Male 48 HBO/WO 1989 2011 R4 Male 34 High school 1998 2007 R5 Male 35 HBO/WO 1999 2005 R6 Female 22 MBO 2006 2007 R7 Female 44 Primary school 1993 1993 R8 Female 32 High school 1995 1997 R9 Female 42 None 1995 2009 R10 Female 45 None 1994 1994 R11 Female 33 ? 2001 2011 Characteristics of respondents in the study (N=11) voetnoot4 4.2.2 Sample strategy As mentioned, it turned out to be quite difficult to motivate Somalis to participate as respondents in the study. Therefore, four different manners of recruiting respondents through opportunity sampling were used. First, potential respondents were asked to participate while they were visiting het Ronde Tafelhuis. The researcher was present at het Ronde Tafelhuis for seven mornings and connected with the Somali males who were present. She spoke with them about daily topics and when she sensed a possibility, she explained the aim of the study and asked the men whether they were willing to participate. In two instances, participation was obtained. In three cases the coordinator or program officer of het Ronde Tafelhuis assisted in motivating the men to participate. Assistance and some external motivation provided by these people was necessary since the willingness amongst the Somali males to participate was quite low at certain moments. Additionally, there were mornings on which turnout was very low, which was a setback in recruiting respondents as well. 4 39 As an explanation of the terms used: MBO stands for intermediate vocational education, HBO represents higher vocational education or polytechnic education, and WO is the Dutch term for university. method As a second method of recruiting, four female respondents were reached through a mediator. Mariette Baars, from Stichting Nieuwkomers en Vluchtelingenwerk Brabant Centraal (SNV Brabant Centraal), was willing to ask people in her network, of which one person agreed to participate in the study. The same holds true for Arno Brekelmans from Amarant, who found one person willing to participate, and Hodo Hassan, from Tilburg municipality, who convinced two respondents to participate in an interview. These respondents were first approached by telephone and an appointment at the respondents’ home address or de IJpelaar was made. Third, females who visit de IJpelaar were reached through assistance of Hodo Hassan. She introduced the researcher at a GGD meeting of Somali women at de IJpelaar, which resulted in a focus group discussion with three female respondents. Finally, snowballing was used as a strategy as well. Some respondents were asked about friends or acquaintances willing to participate in the study. Their attempts to motivate other people to participate were unsuccessful and therefore no respondents were reached through this approach. Due to sampling difficulties, finding a sufficient amount of respondents with an equal division in gender turned out to be the best achievable. Somalis are known to be a group that is difficult to reach and to motivate to participate in studies. Several other scholars have mentioned these difficulties (Klaver et al., 2010; Tabibian, 1999; Van den Reek, 2001). Data collection 4.2.3 During data collection, all activities were reported in a logbook. The interviews were conducted in spaces familiar for the respondents and, besides for the focus group, with no other adults present in the room. The spaces in which the interviews were conducted either were a private room in het Ronde Tafelhuis, de IJpelaar, or the respondent’s living room. Eight interviews were individual ones, one interview was a focus group in which three females participated. At the start of all interviews, the aim and procedure of the interview were elaborated on, as well as anonymity. Respondents were also told to feel free not to answer questions and to be allowed to end the interview when wished. Consent to make voice recordings was asked and obtained in four out of eight instances. The focus group was not recorded due to severe background noise. When consent was not provided, or recordings turned out impossible, notes were made by the researcher. After this introductory phase, the questionnaire was provided to the respondents. They were asked whether they preferred a Dutch or an English version. All respondents opted for the Dutch version. Next, the researcher asked the respondents for their preference: either to fill out the questionnaire by themselves or with assistance of the researcher. Only one respondent opted to fill out the questionnaire by himself. In that situation, the researcher stayed in the same room, and was asked several questions about the questionnaire. In all other cases, the respondents filled out the questionnaire with direct assistance of the researcher. The option of assistance provided to the respondents was inspired by previous research on this population. It contributed to the reliability of the answers since misinterpretations of the questions were avoided. Regularly, some additional explanation of the questions was necessary. when mogadishu meets tilburg… 40 Subsequently, the start of the interview was announced. The interviews roughly followed the questions in the topic list. However, it was aimed at by the researcher to engage in a conversation rather than an interview. The rationale behind this was that not all questions in the topic list needed answering in order to be able to answer the research questions. Moreover, it was argued that a conversation would provide more useful and genuine information since the atmosphere would be more comfortable for the respondent. To add on this, the researcher used self-exposure on several occasions, for instance about her period of volunteering in Africa and the years she lived in Tilburg-North, aiming to gain a position as a trustable insider. When the interview was finalized, appreciation and gratitude were expressed by the researcher. No material tokens of appreciation were provided. 4.3 Analysis phase The data obtained from the questionnaires and the interviews needed documentation before it was suitable to be analyzed. The procedures of both steps are highlighted in the following. 4.3.1 Data documentation On the day of the interview, the researcher either fully transcribed the voice recording of the interview or worked up the notes that were made during the interview. An identical format was used each time. In two instances, the researcher was unable to completely transcribe the interview the same day; it was finalized the day after. The format did not solely focus on the conversation, but an introduction section also offered space for information on for example the atmosphere during the interview. The information obtained from the questionnaires was entered into a SPSS-file. When interesting, additional information that was provided during the filling out of the questionnaires was recorded in the introduction section of the interview notes.5 After the finalization of six interviews, data analysis formally was started. However, the researcher was looking for patterns and important insights from the first interview onwards. 4.3.2 Analysis Due to the qualitative nature of the topic list, analysis mainly contained inductive qualitative analysis. The information from the questionnaire was worked on solely with descriptive statistics. The questionnaire was used to provide demographic information and to check and complement the information provided in the interviews. Hence, data triangulation was used in the analyzing process. Arksey and Knight (1999) indicate that the research design highly influences the method of analysis, which implies that the qualitative analysis of the interview data was most influential in the analysis. Thus, this process gains most attention in this paragraph. 5 41 The transcripts, the worked up notes, and the SPSS file can be obtained from the researcher on request. method As indicated by many scholars, (Arksey & Knight, 1999; Coffey & Atkinson, 1996; Corbin & Strauss, 1990; Miles & Huberman, 1994) the analyzing of qualitative data should be a process that partly takes place during data collection since it offers “the possibility of collecting new data to fill in gaps, or to test hypotheses that emerge during analysis” (Miles & Huberman, 1994, p. 50). In this thesis project, data collection and analyzing were decided to be a cyclical process. At the time of the first interviews, analyzing mainly consisted of reading through the data, focusing on surprising, repeating, or contradicting statements. When data collection was halfway, the phase which has been mentioned as open coding, as well as data reduction, or data simplification, was started. Excel was used to order fragments of the transcripts under codes that were obtained from the (sub) research questions and the topic list. Initial codes used were: Associations (with Somalia and other Dutch cultures); Preferred acculturation strategies; Somali cultural aspects to be maintained; Aspects from other cultures to be incorporated; Preferred acculturation strategies for others; Type, frequency and evaluation of both Somali and non-Somali contacts; Contact hypothesis; Social identity theory; Needs. Respondents’ numbers and line numbers of the transcripts were recorded and later the fragments were summarized. The second step in analyzing was characterized by a further coding of the data which has been referred to in the literature as for instance data display, axial coding, or data complication. More specific codes were allocated to the fragments aiming to identify more specific categories. These were also added to the Excel file. These smaller categories offered the possibility to group the data into smaller units or dimensions. An example of the coding during the first and second phase of the analysis is added as Appendix 4. The coding scheme provided in this appendix is that of the main/initial code ‘social identity theory’. The third and final analysis phase has been mentioned as conclusion drawing and verification or selective coding. This phase was achieved with assistance of data matrixes and the creation of schemes and figures aiming to create links between the different codes, units, and dimensions. Relations and patterns were the main focus of attention. During analysis, the Excel file was added with new information gained from new interviews. Also, important findings during the previous interviews (for example on discrimination) were tested in later interviews which offered an added value to the analysis and fostered for member validation. Analysis took place on every single research question and its sub questions. The results of this analysis are presented in chapter 5. Research quality indicators 4.4 All efforts were made to deliver a high quality study. Sometimes, external conditions had an impeding effect on this. In contrast, there are also certain factors that enlarge the quality of the study. These positive and negative traits of the methodology of the study are discussed here. The focus is on reliability and validity. Reliability 4.4.1 Reliability is concerned with accidental errors in research. The method of data collection was quite systematic, despite the fact that the topic list was not used as a strict guideline when mogadishu meets tilburg… 42 for the interviews. The interviews all had a comparable structure and focused on the same topics. Furthermore, data collection was done by one person, which minimized the risk of dissimilar approaches by different researchers. However, it did rule out the possibility of inter-rater reliability checks. This was compensated by ongoing analysis, which assisted the researcher to maintain a critical view on the data. Moreover, the member validation checks and the data triangulation (questionnaires and semi-structured interviews), as well as the method triangulation (individual interviews and a focus group) also protected against accidental errors. In order to improve reliability, a Chi² test has been considered. It could have offered insight in the representativeness of the data and the significance of the findings. In the end, it was decided not to conduct this statistical test for two reasons. The most important one was the low N of the study. A Chi² test needs more respondents to offer meaningful information. Furthermore, the questionnaire was designed with the intention to provide demographics and introductory knowledge about the respondents. It was designed with a qualitative mindset and did not put emphasis on gaining data that was testable in quantitative ways. Hence, even though the thesis questions in the questionnaire did allow for a statistical test, this was not conducted since it was assessed to be of low added value. 4.4.2 Validity Internal validity focuses on the occurrence of systematic errors. Reactivity and biases in sampling were validity threats in this thesis project. Reactivity was a possible factor since the researcher was a white, young (aged 29) female and respondents all were Somali, a great part of them older in age and almost half of them male. As mentioned before, the researcher used self-exposure as a means to reduce the risk of reactivity. Furthermore, she took into account her way of dressing, taking care to dress appropriate and as covered as possible. Moreover, member validation checks were used to check for reactivity. These checks did not offer a straightforward answer to the question whether reactivity took place or not. Reactivity is elaborated on in the discussion section (paragraph 6.1.2.2). Concerning external validity and a bias in sampling, reaching respondents was difficult and the largest part of the sample was reached through community centers. This is a risk concerning generalizability since people who visit these kinds of centers possibly are more focused on contact than the ones who do not visit these places. Fortunately, two respondents were reached in a different way, namely via contact persons who were not connected to community centers. These respondents did not explicitly differ from the other respondents in both their expressed opinions as well as their visits to community centers. However, bias could be a risk here. The sampling, due to the impossibility of selective sampling, is a risk for the validity of the study in general as well. To stay on the secure side, one could state that the results are valid for a Somali population exceeding 35 years of age, living in the Netherlands for a period exceeding 10 years, and which are residents of the Tilburg-North neighborhood. However, the Tilburg-West respondent did not show great differences with the other respondents, so possibly, results could be generalized to the whole of Tilburg. This last factor is connected to external validity. Since only one respondent in Tilburg-West was reached, statements on generalizability have to be made with caution. 43 method Finally, it must be mentioned that the use of both questionnaires and semi-structured interviews in data collection were an added value to the validity of the study. The questionnaires were used as an instrument to check the outcomes of the interviews, mainly on the topics of acculturation and contact. The outcomes of these checks are described in the subsequent chapter which focusses on the results of the thesis project. when mogadishu meets tilburg… 44 45 results 5Results In this chapter, the results of the study are presented. The results are divided in three categories, in accordance with the research questions. The categories are acculturation, contact, and needs. As mentioned in chapter 4, in first instance, more codes were used to organize the data in broad categories. However, many of these codes were specifications of these three larger categories, which caused the decision to reduce the number of overarching categories aiming to increase clarity. Acculturation 5.1 The topic of acculturation received a considerable amount of attention during the interviews. The introductory phase in the interviews built up to the topic of acculturation, which was the first topic discussed in the interviews. The introductory phase consisted of questions on both Somali and Dutch culture(s). Before attention is paid to the preferred acculturation strategies for both the respondents themselves and their neighborhood residents, attention is paid to the associations with Somali and Dutch culture(s) and life in order to gain an understanding of the worldview of the respondents. Associations with ‘Somali’ and ‘Dutch’ 5.1.1 All respondents provided reactions on questions about Somalia, their associations with Somali and Dutch culture(s), and their associations with the Netherlands since culture was an important aspect in the research questions. The views presented on Somali and Dutch culture(s) reflect aspects that turned out to be important for the respondents concerning acculturation as well. Therefore, the main reactions on questions about Somali culture and Dutch culture(s) are provided in Table 5.1 on page 47. This table offers an insight in the respondents’ associations, divided on gender. As shown in Table 5.1, both ‘religion’ and ‘nice people’ were mentioned to be representative for both Somali and Dutch culture(s). Connected to the Dutch context, ‘religion’ was mentioned to be less important, or focusing on Christianity. In the Somali context, Islam was the only religion referred to and was mentioned to be important for the respondent every single time. Concerning ‘people’, Somalia was associated with parents, connecting, the importance of neighbors, hospitality, and coziness. In the Dutch context, ‘people’ were connected with kindness, friendliness, and an open character. Other striking associations with the countries were ‘war’ and a ‘lack of freedom’ versus ‘peace’ and ‘freedom’. All female when mogadishu meets tilburg… 46 Somali culture Dutch culture Parties / music / dance Clothes Culture Religion Nice people War / lack of freedom Peace / freedom Health care / education Diversity (human) Carnival Upbringing Laws / Rules Table 5.1 Associations with Somali and Dutch cultures respondents and more than half of the male respondents mentioned freedom as an important and a positive trait of the Netherlands and Dutch culture. Almost all associations presented in Table 5.1 have been mentioned connected to acculturation as well and therefore the focus shifts to that topic. 5.1.2 Acculturation preferences for the individual There was no variance in acculturation preferences. All respondents preferred the integration option for themselves. Two respondents did not explicitly indicate this. However, they referred to the integration option implicitly by mentioning both Somali and Dutch cultural traits they had incorporated in their lives. All other respondents explicitly referred to the integration option (when asked) and indicated to prefer to combine (positive) aspects of both Somali and Dutch culture(s) in their lives. Throughout the interviews, the respondents mentioned both Somali and Dutch cultural traits to be of importance in their lives. Quote 1 illustrates the presented views on acculturation: 47 results R5: “I think the cultures should be combined, but only the positive sides of the cultures. Some things which are normal in the Netherlands are not allowed by Somali faith, so I will not do those things. But other things are very positive”. Quote 1 The questionnaires showed a similar pattern of reactions. Nonetheless, respondents were somewhat less unanimous compared to the reactions provided in the interviews. The reactions on the six questions concerning acculturation are provided in Table 5.2. The figures are the amounts of respondents who opted for a certain answer. As visualized in the table, the vast majority of the respondents opted to feel Somali. However, the majority indicated to feel Dutch or somewhat Dutch as well. This lower enthusiasm about feeling Dutch does not indicate that the integration option was disconfirmed by the questionnaires, only two respondents indicated to somewhat disagree on the statement. Both Dutch and Somali language were important to the respondents, as well as Dutch and Somali culture. However, figures on Dutch culture are somewhat less convincing than those on Somali culture. In general, it can be stated that the questionnaire results match the interview results. Despite a small preference for Somali culture and nationality, both Dutch and Somali culture, language, and nationality were perceived as important. Untrue Somewhat untrue Not true, not untrue Somewhat true True Missing I feel Dutch - 2 - 3 6 - I feel Somali - - - 1 10 - (My) children should speak Dutch - - - - 10 1 (My) children should speak Somali - 1 - - 9 1 My children should know Dutch culture 1 - 1 1 7 1 My children should know Somali culture - - 1 - 9 1 Reactions on questionnaire questions concerning acculturation (N=11) when mogadishu meets tilburg… Table 5.2 48 In the interviews, respondents were asked about their motivations to opt for the integration option, focusing on aspects they wanted to maintain from both Somali culture and other (Dutch) cultures. Their motivations are presented in Figure 5.1, in which connections between the motivations are visualized. How: Integration Combine postive sides of both cultures Why: Contact Somali contact • Language • Parties • Connecting Non-Somali contact Adjusting to NL Islam Upbringing Figure 5.1 Argumentations for the preference for integration as acculturation strategy 5.1.2.1 Contact Personality As visualized in Figure 5.1, contact most frequently was identified as the reason to prefer integration. Contact with both Somalis and non-Somalis seemed important to the respondents. Nine respondents mentioned Somali contacts to be of importance for them, and eight respondents mentioned contacts with non-Somalis to be important. Main arguments for the importance of Somali contacts were the possibility to communicate about the situation in Somalia, to speak one’s mother tongue, and to gain social support. Quotes 2 to 4 illustrate these findings. 49 results R6: “I find contact very important. It is nice to be able to speak about the news from Somalia, about the war. This war is so bad and I do not think it will ever end. It is positive for me as well when my family in Somalia is asking for money; I like it when I am able to speak about that with others. It makes me realize I am not the only one experiencing these difficulties and that makes me feel better”. Quote 2 R3: “If I do not have contacts, I will become stressed. I want contacts with all kinds of people, but with Somali people I can speak my mother tongue. We can talk and laugh and then you will get, somehow relieved. We speak about Somalia, about what happened there and we joke and play, then I feel relieved. … When I speak with Somalis, I have no stress”. Quote 3 R8: “I find contacts with Somali women very important. That is the reason why I come to de IJpelaar. If necessary, I want to help them, for instance with interpreting. If I would not come here, I would not know whether someone needed my help. Furthermore, I like the meetings, they are cosy”. Quote 4 Furthermore, weddings were regularly mentioned to be an important trait of Somali culture in the Netherlands, but also as a means of meeting and connecting with Somali people. Music, dance and food are important components of these weddings and a reason why the respondents appreciate weddings that much. Quote 5 illustrates this. R2: “I like it when someone gets married, we do that according to the norms of our culture, with dance, food, and Somali guests”. Quote 5 The respondents connected the contacts with Somalis with access to their heritage culture, county, and language. Connections were also made with religion, which seems to be another important factor in opting for an integration strategy. Before religion is discussed, non-Somali contacts and the respondents’ reasons to connect with non-Somalis are presented. Main reasons for non-Somali contacts were improvement of the Dutch language, learning about each other, and connecting. Quotes 6 to 8 illustrate this. R6: “I like contacts with non-Somalis. They help me improve my Dutch language skills and also I learn about other cultures”. Quote 6 R8: “I prefer to have contact with my Dutch friends. With them, I can speak about anything and moreover, I know for certain that they will not tell others about it”. Quote 7 R3: “I like to connect with my colleagues from all kinds of backgrounds. I like to go out with them or visit their parties”. Quote 8 Besides reasons for contact with non-Somalis, such as improving their Dutch language, or attractive personal traits of these non-Somalis, contacts concerning parties were mentioned often. The respondents indicated to like to connect with non-Somalis to learn about when mogadishu meets tilburg… 50 their parties (carnival was mentioned by three respondents) and habits with food. More than half of the female respondents indicated to prefer acculturation partly because they want to learn about cooking habits of other cultures. The wish for contact was connected with other reasons to opt for the integration option as well. In the following, the connection of both integration and contact with Islam are discussed. 5.1.2.2 Islam The respondents mentioned Islam to be an important trait of Somali culture and it was connected to contacts with both Somali and non-Somali people in the mosque. Five respondents spoke about Islam directly connected to integration, whereas two other respondents indicated Islam as important for them, however they did not directly connect this to integration. The five respondents mentioned Islam to be important for them and viewed it as something they wished to incorporate in their daily lives in the Netherlands. As can be seen in Figure 5.1, Islam is connected with Somali contacts. However, the arrow is dotted which implies that contacts with Somalis are important concerning religion, but are not the only argument for maintaining Islam. Islam is also reported to be a deep individual need. The questionnaires also showed the importance of religion: all respondents indicated to participate in Ramadan (missing: one) and all but one respondent indicated to pray five times a day. Finally, all but two respondents indicated to either be religious (N= 3) or very religious (N=6). One respondent did not answer this question and one respondent answered to be slightly religious. Thus, the vast majority of the respondents valued Islam highly and indicated it to be part of their daily lives. Quote 9, 10 and 11 illustrate how respondents connected Islam to integration. Quote 9 R1: “I find it important to maintain contact with Somalis and my own culture. Religion is most important in that respect. I will always be Muslim”. Quote 10 R3: “Language and religion are things you can never forget”. Quote 11 R7: “Religion is very important. Sugar feast for instance. I think that is important for the children. ... Our family comes to our place and the children fast as well. And the slaughter feast, that is later in the year. … These are Muslim traditions that are also important in the Somali culture”. Connected to religion, respondents often mentioned clothing, parties, and dancing. Especially weddings were mentioned regularly. Religion was mainly used to refer to Somali aspects of culture and integration. However, two female respondents mentioned that Dutch traditions sometimes fit Islam better than Somali traditions which made them incorporate components of Dutch culture or traditions. Sleeping in separate bedrooms by boys and girls and respect for women are examples of this. In Quote 12, a female respondent aged 22 elaborates on the separation of males and females. Quote 12 R6: “I think it is a positive thing that children have their separate bedrooms here. In Somalia, children of the same age category sleep in one room, boys and girls. They do not have enough 51 results bedrooms to offer everyone a private one. Here, boys and girls can sleep separately, in their own room. I think it is a good thing they sleep separate, it connects better with Islam. In Islam male and female are separated as well. If I would not have enough rooms here, I would not mix different genders anymore”. Adjusting to Dutch society 5.1.2.3 A topic that was mentioned by more than one third (eight) of the respondents was adjusting to Dutch society which, in contrast to religion, mainly shows respondents’ focus on the Netherlands, Dutch society, and its residents. Again, contact was important in this. Subcategories were laws and (unwritten) rules, freedom of choice, and respect for others. Quote 13 and 14 illustrate this. R3: “The Dutch law is strict and serious. You can get penalties and so on. In the past, I did not take that very seriously. Now I do, I take the law very serious and I think of it as a good thing. I think for me, that is the most important thing.” Quote 13 R6: “I think freedom of choice is very important. My daughter is free to choose to wear traditional clothes or not. … I think it is a very good thing that in the Netherlands parents do not decide everything for their children. An example is that they are able to choose their study and partner.” Quote 14 Other aspects of Dutch culture that were valued highly and were indicated to have been incorporated in their lives by the vast majority of the respondents were punctuality and the importance of appointments. Respondents told that in Somalia, appointments are an almost unknown concept. However, in the Netherlands respondents value appointments highly and reported that even Somalis living in the Netherlands make appointments before they visit each other. Quote 15 illustrates a statement by a female respondent in which she argues in favor of appointments: R11: “I think it is also because Somalis here are very busy. Everyone has appointments and we do not like to wait anymore. We are not used to that anymore.” Quote 15 Besides positive traits of Dutch culture, personality differences between Dutch and Somalis were also mentioned by two respondents and they indicated to prefer certain Dutch traits over Somali traits. The Dutch characteristics that were valued were openness and calmness. Somalis were indicated to have closed personalities whereas they tend to communicate in a loud fashion, according to the two respondents. Upbringing 5.1.2.4 To conclude, parenting was mentioned by several respondents. Respondents indicated to mainly hold on to Somali habits in upbringing, despite the fact that one in four respondents spoke of their children as ‘Dutch’. Even though, some Dutch (or Western) characteristics of parenting were perceived as positive and were mentioned by four female respon- when mogadishu meets tilburg… 52 dents. Examples are: sanctioning, rewarding, and the freedom to make one’s own decisions and to respond to your parents. This last characteristic was identified as positive but was also perceived as a challenge for the parents. Retorting your parents is simply not done in Somalia. In Quote 16, a mother explains: Quote 16 R11: “In Somalia you would hit your children when they behave that insolent (when they respond or retort to their parents: note of YC). Here, I do not do that. I sanction them, mainly with house arrest. That works”. The same respondent indicated to miss the social control which is common in Somalia. She found it difficult to raise her, especially older, children without this social control. This statement is interesting in the light of parenting, but is also notable for another reason. It puts emphasis on a negative characteristic of the Netherlands and Dutch cultures. Points of critique were hardly expressed, which was partly due to the phrasing of the questions, which focused on facets of different cultures that should be maintained or incorporated. Nonetheless, another respondent mentioned to have experienced difficulties with gay marriage. Finally, the need to make appointments was identified as negative, although it must be mentioned that more often, it was identified as a positive trait of Dutch culture(s). Connected to the Somali culture, few negative sides were mentioned. Three respondents did express their disapproval of hitting children. 5.1.3 Acculturation preferences for the wider community Acculturation strategies were discussed with a focus on the preference regarding one’s personal acculturation style, but also with an emphasis on the respondents’ preferences concerning the acculturation styles adopted by the wider community. In this respect, the respondents again showed great unanimity. In accordance with their personally preferred strategy, they preferred their wider community to adopt a multiculturalism stance. All but one respondent reacted to questions concerning preferred acculturation strategies for others. That one respondent was not able to do so due to time-restrictions. The elaborations on the preference for multiculturalism were fewer in number than those on integration. This can be explained by the sequence of the questions; questions on respondents’ personal acculturation strategies came first and these answers show high similarity with the ones on the preferred acculturation strategies for others. Thus, the arguments in favor of multiculturalism were quite similar to those amplifying integration. Nonetheless, a totally new category appeared in the data and is presented in Figure 5.2. As shown in this figure, two basic arguments were put forward. First, and again, contact was an important one. Second, acceptation of the other culture was mentioned quite often, which was surprising since this category did not show up in the interviews connected to the personal acculturation strategy (integration). Contact was mentioned most and therefore is discussed first. 53 results Multiculturalism (individuals from) (individuals from) Somali culture Dutch cultures Contact • learning • friendlyness Acceptation of Dutch cultures Contact • learning • friendlyness Acceptation of Somali culture Argumentations for the preference for multiculturalism as acculturation strategy Contact Figure 5.2 5.1.3.1 Contact was mentioned to be important on both the Somali and the Dutch side (and that of other cultural groups in the Netherlands, therefore: cultures). Contact was mentioned to be important in its own right by seven respondents when connected to initiatives that needed to be initiated by the Somali community, and by eight respondents when connected to initiatives that needed to be taken by Dutch cultural groups. All but one of these respondents mentioned learning about each other and each other’s cultures as main reason for the contact. The other (male) respondent mentioned friendliness as main reason for contact between different groups. Quote 17 and 18 illustrate both these reasons. R9: “Yes, it is important since everyone can teach another something. That is very positive. Here in Tilburg-North many different people live together. That is positive since everyone should be able to learn from other people”. Quote 17 R5: “Everyone has his personal ideas. However, if we all remain friendly, things will work out fine”. Quote 18 Acceptance 5.1.3.2 Besides contact, acceptation was mentioned often as the reason for people to adopt a multiculturalist acculturation strategy. Synonyms used were: open up for each other (Dutch: open staan voor elkaar), give someone elbow-room (Dutch: ruimte geven) and live together in peace. Respondents hardly elaborated on this topic, however the main focus seemed to be on acceptation of one’s religion and culture. Acceptation was expected more often from other when mogadishu meets tilburg… 54 cultures than from the Somali group; four respondents referred to Somalis who have to accept others, whereas seven respondents referred to Dutch cultural groups that should accept Somalis and their culture. Quote 19 illustrates the view of others accepting Somalis, whereas Quote 20 highlights the importance of acceptance in general, by all people. Quote 19 R1: “I think some else should let me maintain my heritage culture. We should live together in peace”. Quote 20 R8: “People should combine aspects from all cultures. Maintain your religion, but also add something so you are able to learn about others and how they live and add some things, so that people can feel, I would say, nice. That’s better than clashing all the time. Accept each other and mix your cultures”. The results presented until now reflected respondents’ reactions on the topic of acculturation. The second topic that was discussed extensively is contact. Contact is the topic of the next section of this results chapter. 5.2 Contact The previous section revealed that contact was an important motivation for the respondents to opt for an integration/multiculturalist stance towards acculturation. Contact was a topic of discussion in its own right as well. In fact, contact was the topic on which respondents elaborated most and additionally, it took up a substantial part of the questionnaires. The concept of contact showed connections to all other topics in the thesis. In this section data on both Somali and non-Somali contact, based on both questionnaires and interviews, is provided. Furthermore, attention is paid to both the contact hypothesis and the social identity theory. 5.2.1 Somali contacts Somali contacts were examined with assistance of the questionnaires and were elaborated on in the interviews. Figure 5.3 shows the most important outcomes of both methods of data collection. The figure shows the respondents assessed their contacts with Somalis on five dimensions. Information about the frequency of the contacts was almost solely obtained from the questionnaires. The majority of the respondents (seven) indicated to meet with other Somalis daily; seven to eight times a week. Two people did not answer this question and two others answered to meet Somali neighborhood residents one and four times a week. The location of the contact was examined in the questionnaires as well and was elaborated on in the interviews. Community centers were mentioned most as the location of the contact. The respondents explained this by a lack of Somalis living in their close surroundings (such as the apartment building or the street). Furthermore contacts tended to take place outside; at the street, the playground, and the school of the children. The mosque and the home were mentioned least. The activities that were reported on can be grouped under ‘talk’; talking about the (political) situation in Somalia was mentioned most. Furthermore, 55 results Somali contacts Frequency • Most daily • 1 to 8 times a week (mean 6.2, SD 2.3) Location • Community center • Outside • Mosque • At home Activity • Talk • Social aspect Evaluation • Positive Need • Much to very much Characteristics of contacts with Somali neighborhood residents Figure 5.3 the social aspect seemed to be of importance; respondents mentioned playing cards and helping each other, for instance with interpreting. Bonding and coziness were also mentioned. Quote 21 offers a reflection of the previous. R3: “I usually come here (at het Ronde Tafelhuis: note of YC) three to four times a week, after worktime. I mostly come here to speak with other people, to chat, to play cards, things like that. That is most important. We also speak about the situation in Somalia, about politics and things like that”. Quote 21 The respondents evaluated their contacts with Somali neighborhood residents positively. The questionnaires revealed a mean of 4.2 (SD .6) on a five point scale from very negative to very positive. All verbal reactions provided in the interviews indicated Somali contacts to be experienced as positive as well. Furthermore, the respondents expressed a great desire to have contacts with Somalis. On a five point scale ranging from ‘I do not fancy contact with Somali neighborhood residents’ to ‘I very much fancy contact with Somali neighborhood residents’, respondents scored a mean of 4.5 (SD .7). Summarizing, it can be stated that the respondents have contact with Somali neighborhood residents on a frequent, most often daily, basis. The absolute minimum mentioned by a respondent was once a week. The location where the contact takes place is in a community center or outside and during that contact people talk about the situation in Somalia and engage in social activities. The respondents value these contacts highly and have a great desire to develop and maintain these contacts. In the subsequent paragraph the contact with non-Somali neighborhood residents is discussed. Non-Somali contacts 5.2.2 The non-Somali contacts with other neighborhood residents, just as the Somali contacts, were examined by means of both the questionnaires and the interviews. The results are presented in Figure 5.4 on page 57. The figure shows several characteristics of respondents’ contacts with non-Somali neighborhood residents. The frequency of the contacts was scattered. There were great differences between respondents. Overall, respondents at least once a week have contact with when mogadishu meets tilburg… 56 Non-Somali contacts Frequency • Very scattered • 1 to 35 times a week (mean 11.9, SD 10.2) Figure 5.4 Location • Close to the home • Community center • Outside • Activities • Mosque Activity • Connecting • Assisting Who • Neighbors • Others • Wide variety of nationalities Evaluation • Differentiated • Positive • Discrimination / racism • Cons compared to Somali contact Need • Much to very much Characteristics of contacts with non-Somali neighborhood residents non-Somali neighborhood residents. However, most involve in contact more often, the mean was 11.9 (SD 10.2) times a week. Three respondents indicated not to have contact with non-Somalis on a daily basis (1 to 4 times a week). Five respondents said to have contact at least one or two times a day and two respondents indicated to have contact more than two times a day (20 and 35 times per week). One respondent did not answer this question. The locations in which the contacts take place differed. Locations close to the home were mentioned most. They take place in the street, at home, and during shopping. Furthermore, the community center, the playground, and the school of the children were mentioned. Activities, such as sports clubs, work, school, or meetings with friends were other sources for non-Somali contact. Finally, one respondent identified the mosque as a place to meet non-Somalis. The activities during the contacts have been grouped under two categories; connecting and assisting. Connecting consists of chatting, watching movies, attending and throwing parties, and having dinner. Assisting entails helping each other to read difficult letters and babysitting. Contacts mostly take place with (close) neighbors, but friends and colleagues living in Tilburg-North were also mentioned. Last, the respondents’ non-Somali contacts showed a wide variety of nationalities. Quote 22 illustrates some of the traits of non-Somali contacts that were mentioned. Quote 22 R5: “In the borough, I have quite a lot of contacts. But not with Somalis, there are not that much Somalis living in my apartment building. I mainly connect with a girl, I do not know exactly where she comes from, China, the Philippines, or Japan, but that is my neighbor. We sometimes chat about ideas, exchange thoughts, but also we chat about the daily things, you know, just cosy”. In general, the respondents were very positive about their contacts with non-Somalis. On a five point scale from a very negative to a very positive evaluation of the contacts, respondents on average assessed the contact with a 4.6 (SD 0.5). This means that respondents were either positive or very positive about the contacts. The same was found in the inter- 57 results views. Nine respondents indicated the contacts as positive. One respondent mentioned to gain much support out of the contacts and another mentioned to experience more honesty, trust and openness compared to contacts with Somalis. Four respondents mentioned the contacts to be important to them. Quite often, contact with non-Somalis was associated with the importance of neighbors in the Somali culture. Several respondents indicated neighbors to be of greater importance than family in Somali culture. The people who live close to you are most important. The questionnaires also reflected the importance of non-Somali contacts for the respondents. On a five point scale ranging from ‘I do not fancy contact with non-Somali neighborhood residents’ to ‘I very much fancy contact with nonSomali neighborhood residents’, the mean score was 4.3 (SD .7). Quote 23 and 24 offer an impression of the positive evaluation of the contacts. R7: “Uh, I like the living together. We have contact with each other and we have no conflicts. It is a very quit borough in my opinion. I also like to watch movies together, or have dinner with the people from this floor. We also babysit each other’s children. It is very positive”. Quote 23 R6: “The contacts are very important to me. If I do not have contact (with the people living at the same floor as I do: note of YC), it is bad for my head”. Quote 24 Despite the positive evaluation of the contact, a more negative side was indicated as well. Seven respondents mentioned discrimination by non-Somalis to take place. Some respondents were asked about this explicitly (as member validation), after others had mentioned it themselves. The respondents who were asked about it all reported that discrimination indeed takes place. However, there were differences in the indication of seriousness and frequency. One respondent mentioned discrimination not to take place without being asked about it explicitly. Five others mentioned it to take place sometimes whereas one respondent indicated discrimination to occur often, even daily. All respondents who spoke about discrimination also spoke about the division between ‘good’ and ‘bad’ people. The respondents who mentioned discrimination to take place occasionally explained discrimination with this division. Furthermore, they mentioned to verbally react to discrimination, not to bother about it and that other countries are much worse (when respondents spoke about other countries, they mentioned England consistently; some of them had been living there for a certain period of time). The respondent who mentioned discrimination to take place often mentioned to bother about it, and to experience an inability to change it. However, she tries to react to discriminating ideas and to convince people that their line of reasoning is incorrect. She was bothered about the fact that people say: “you are a are good person, but the rest (Somalis: note of YC) is unlike you”. Besides the topic of discrimination, two respondents mentioned the language barrier and the lack of social control as a con of non-Somali contact. The three following quotes represent the topic of discrimination either as an often (Quote 25), sporadically (Quote 26) or never (Quote 27) occurring phenomenon. when mogadishu meets tilburg… 58 Quote 25 R8: “Discrimination does happen a lot. I work in ‘de thuiszorg’ and you see it in the back of their minds; they think negatively about Somalis or Islam. When they get to know you they say: it is not that bad. I was with a lady one time and I only knew her for five minutes and then already she asked where I came from and I answered that I come from Somalia. And then she said: I’m sorry, but I think those people are really antisocial. … She was saying all kind of nasty things, but I just let her speak and then when she was finished, I retorted about the fact that in every group there are antisocial people and that my children visit Havo. … And then she said: yes, now I look at it more positively”. Quote 26 R4: “You know, all people are different. There are always bad people, that is the case with everybody. I did have some negative experiences, people said racist things, but that are only few people. I don’t bother about that, I don’t care”. Quote 27 R10: “I have never experienced it (discrimination: note of YC). But you should not bother about bad people”. In summary, respondents indicated to highly value their contacts with non-Somali neighborhood residents. The contacts were mentioned to be both positive and important and to mainly take place in the neighborhood, mostly outside or at a community center. Contacts most often take place more than once a day. Activities are aimed to connect to others or to assist them or be assisted by them. Neighbors are most regularly the people with whom the contact takes place. Despite the positive evaluations, discrimination does take place, most respondents indicated it to happen sometimes. Mostly they do not get very upset by it and they differentiated between good and bad people. The next sections focus on the effect of the contact; does it improve relations (contact hypothesis) or does it stimulate group thinking and intergroup conflict (social identity theory)? 5.2.3 Contact hypothesis During the interviews, respondents were asked several questions connected to the underlying thoughts of the contact hypothesis. The questions mainly focused on the effect of contact; did the contact cause a changed view on non-Somalis? To assist in this, the respondents were asked whether they viewed non-Somalis differently at time of their arrival to the Netherlands compared to how they view them now. Furthermore, the characteristics of the contacts were asked about. A schematic overview of the findings is presented in Figure 5.5. As is shown in the figure, the vast majority of the respondents confirmed the line of reasoning of the contact hypothesis. Seven respondents did so, whereas two respondents did not agree on the ideas behind the contact hypothesis. One respondent mentioned that contact can both have a positive influence or no influence and one respondent (in the focus group) did not react on questions about the contact hypothesis. The main argument provided in favor of the contact hypothesis was that respondents feel that their contacts with non-Somalis improved their view on non-Somalis and Dutch in specific. Six respondents indicated this. Two respondents added that contact assists in reducing biases with others and one respondent answered that her contacts improved over time, in which she implied a 59 results Contact hypothesis Improved value of the contact • for myself • for others • for both No changes due to contact Contacts mainly are equal and positive Interview findings on the contact hypothesis Figure 5.5 two-way effect (she assessed others more positively and the others viewed her more positively as well). None of the respondents mentioned contact with non-Somalis to have negative effects. The following quotes illustrate the reactions provided to confirm the line of reasoning of the contact hypothesis. R3: “When I just arrived in the Netherlands, I volunteered at a youth center. Many different boys came there, also boys who were racist, skinheads I found out later. But later, I found out, I made friends and things changed. I learned that not all Dutch people are like that. There are good and bad people”. Quote 28 R6: “When I just arrived in the Netherlands, I lived in Lichtevoorde. Everyone there was Dutch, white. Together with one other girl, I was black. She told me I would get in trouble if I would connect with these people, because of our faith and so on. I agreed. Everyone looked at me strangely and I got scared. In Tilburg I learned that contact can be positive. That I am allowed to be religious and wear my headscarf. That it is not a problem at all”. Quote 29 Next to the consequences of the contact, attention was paid to the characteristics of the contact. When asked, the respondents indicated that their contacts were equal (five respondents) and positive (three respondents). One respondent who did not recognize the ideas behind the contact hypothesis also indicated contacts to be equal and positive. The counting is based on answers to direct questions on the contact hypothesis. The previous paragraph on non-Somali contact showed that contacts in general were valued quite high and positively. Quote 30 offers an insight in an evaluation of the contacts highlighting equality. when mogadishu meets tilburg… 60 Quote 30 R3:”The contacts are equal. Also for my wife, she has not been living here for a long period yet. The contact is positive for her, it helps her to improve her language”. In contrast to the majority of the respondents, two respondents indicated not to agree on the underlying principles of the contact hypothesis. They argued that the contact did not change their views towards non-Somalis. The respondents did not elaborate on their answers much. One of these two respondents stated: Quote 31 R2: “I would not think differently about non-Somalis if I would not have contacts with them. It would not make a difference”. 5.2.4 Social identity theory Besides the contact hypothesis, respondents were also asked about their views on the ideas behind the social identity theory. Respondents recognized these only minimally compared to those underlying the contact hypothesis. Two major topics were discussed during the interviews. First, it was discussed whether the respondents identified Somalis as one, homogeneous group. Second, the experienced rivalry between Somalis and other groups in Dutch society was estimated and evaluated. The main findings are presented in Figure 5.6. The majority of the respondents identified Somalis as one (social, ethnocultural, …) group. Seven respondents indicated this to be the case. Main arguments provided were that there are only little and few differences. Language and religion were often mentioned in this respect. In contrast, three respondents spoke about individual and clan differences and did not agree on the thought of Somalis as a homogeneous and comparable group. Again, the division between good and bad people was made by one of these respondents. The following quotes represent the views of respondents who believed Somalis to be a comparable group. Quote 32 R4: “Somalis all are comparable. We have places where we meet and that is something we find important. That is true for all groups. Everyone resembles people of their own group, that has to do with culture”. Quote 33 R7: “I think Somalis all are the same kind of people. We all have the same religion and the same language”. The following quote illustrates the views of respondents who assessed Somalis as a heterogeneous group. Quote 34 R3: “I used to think Somalis were one group, but that has changed. … I used to think that Somalis were brothers and sisters, all the same. But now, now I know people are not like that. There is war, clans fight each other. That has changed, they are not one. That is simply not the case”. 61 results Social identity theory One comparable group Not one comparable group Much groupformation and conficts No clashes / rivalry / conflicts only sporadic incidents Interview findings on the social identity theory Figure 5.6 The respondents were also asked about their views on intergroup conflict. Respondents reacted quite unanimously. Seven respondents mentioned they were not aware of conflicts between groups. Only one respondent did not agree. Three respondents were not asked this question. Two of them were respondents in the pilot-interviews and at that time, explicit questions on intergroup conflict were not yet incorporated in the topic list. The other respondent was estimated to be turned off by this topic and therefore the questions were avoided. The seven respondents who reacted with disconfirmation mainly indicated that there is no rivalry or tension between groups and clashes were unknown to them. Yet, one incident of discrimination and a fight following this incident was mentioned by three different respondents independently of each other. However, this was labeled an incident and as unrepresentative for the situation. Quote 35 illustrates this, whereas Quote 36 offers an impression of the type of answers provided to questions about intergroup rivalry. R7: “I have lived in England first and I did not like that, those people discriminate and there were clashes between groups. In the Netherlands, that hardly happens. It happens very sporadically. A friend of mine once ran into people (Antillean people: note of YC) who said she should go back to her own country. The police came and there was blood. The boys who did that were aged 16 or something like that. Fortunately this does not happen often. I have never experienced something like that myself”. Quote 35 R4: “I have never heard about difficulties or troubles between Somalis and other groups of people. I know nothing about that”. Quote 36 when mogadishu meets tilburg… 62 The one respondent (R8) who did recognize group rivalry spoke about group formation at the playground of the school of her children. Furthermore, she spoke about her neighbor who is from Ivory Coast and who was ignored by members from other social groups at her new job for weeks. She mentioned that groups do have biases and behave according to these biases. This was the same respondent who indicated discrimination to take place daily. 5.3 Needs The final topic which is discussed in this chapter is that of the needs of the Somali respondents. Respondents were asked about their needs concerning their neighborhood and neighborhood contacts. The findings are presented in the following section. 5.3.1 Identified needs Respondents were asked about their needs in general and more specific about needs with a focus on the frequency and content of their contacts as well as their needs concerning the way individuals in their neighborhood treat them. Respondents were quite clear about their experienced needs. Eight respondents mentioned not to have needs of any kind. Respondents explained they were satisfied with the current situation and their contacts, which often already had become clear due to the content of the interview. Furthermore, respondents argued to be unable to think of any improvements concerning their social situation. The results presented in the previous parts of this results chapter were indicative for this outcome. To illustrate the findings, some quotes by the respondents who mentioned not to experience needs are presented. Quote 37 R5: “No, I do not have needs. When people interact in a positive way, talk well, then things are going well. That is what is important, that we talk, have contact. For me, I have that and I really am happy with my neighborhood. I do not have any needs”. Quote 38 R10: “I do not have any wishes or needs. I do not think anything should change”. Quote 39 R6: “Sometimes my Surinamese neighbor throws a birthday party. But he has a different religion, Catholic I guess, so he does not know about our food. Then he informs me he is not buying pig, but goat that day. We also cook things because he does not know how to do it well and then we have a party. All of us (the people living on the same floor of the apartment building: note of YC). I do not have any needs or improvements, they are nice people and I am happy to have them as neighbors”. 63 results There were three respondents who did formulate needs concerning their neighborhood and contacts with neighborhood residents. Two respondents mentioned not to have explicit needs concerning contact, they were positive about that, but they did formulate needs. One respondent spoke about the driving speed of the cars at the parking lot, the other respondent’s need was mentioned earlier this chapter, it concerned the lack of social control in the upbringing of children. The last respondent who experienced needs was the same respondent who spoke about a high incidence of discrimination. Her needs are presented in Quote 40. R8: “I would like people to become more close. If their relationships became more tight, that would be nice. That they would be interested in other cultures. … Dutch people should be more open to Somali people and Somalis should be more open to Dutch people. … Now, that is not happening enough, but things can improve. … Children can have a leading role in this. They simply play with each other and do not create problems”. Quote 40 This respondent formulated needs concerning the contact between ethnocultural groups. She spoke about people with different backgrounds grouping together and a need for a higher frequency of contact between the groups. Personally, she mentioned to try to create bridges. She has contact with people with a wide variety of backgrounds, but has a preference for contact with Dutch people. Her need therefore was mostly aimed at others instead of at herself. The need for more ‘mingling’ was not shared by for example the respondents in the focus group, who, when asked about this explicitly, replied: R9: “No, not at all. In contrast, we have a lot of contact. It is all mixed, I think the children support this. They have all kinds of contact and we do that with the parents as well. It is really mixed. People have a lot of contact, but yes, we also have a lot of contact with Somalis”. Quote 41 R10 en R11, who also took part in the focus group, agreed on this statement which shows that the need formulated by R8 is not shared by them. In general, it can be stated that the respondents formulated little needs. The formulated needs were individual needs that reflected a specific personal situation or viewpoint. The low incidence of needs was discussed with five respondents as a member validation check. Four respondents indicated the low needs to be representative for the actual situation; Somalis in Tilburg-North are very happy with their social situation. One respondent suggested an influence of socially desirable answers in the low formulation of experienced needs. This elaboration on the topic of needs finalizes this results chapter. In the next chapter, the findings of the study are discussed, reflected on, and connected with literature. Furthermore, the conclusions of the study are presented. when mogadishu meets tilburg… 64 65 discussion and conclusion 6Discussion and conclusion The results of the study presented in the previous chapter need some further elaboration. In the current discussion and conclusion chapter, the results are linked with literature. Both the theoretical concepts presented in chapter 3 and the contextual information discussed in chapter 2 are connected to the results. Furthermore, conclusions are drawn from the study and the generalizability of the findings is discussed. Discussion 6.1 Chapter 2 informed about the contextual factors of importance concerning the respondents of this thesis project. In this discussion section, attention is paid to the public debate in the Netherlands, current Dutch policies, and findings from other studies on Somalis. There seem to be both contradictions and similarities between the information provided in chapter 2 and the findings of this thesis project. These are discussed in this section. Furthermore, the theoretical concepts presented in chapter 3 are considered and connected with the findings. Similar to the results chapter, this discussion section is divided in three main parts. First, acculturation strategies are discussed, second, contact is elaborated on, and third, the (low) needs of the respondents are discussed. Acculturation strategy 6.1.1 The preferred acculturation strategies indicated by the Somali respondents in this thesis project were integration (as a preference for themselves) and multiculturalism (as a preference for the wider society). This section compares the acculturation findings of this thesis project with those of other studies on Somali migrants in the Netherlands. Furthermore, the phasing of acculturation strategies of migrants and refugees in particular is discussed before the attention turns to Dutch current policies. Studies on Somali acculturation strategies 6.1.1.1 Since this thesis project focused on individual acculturation preferences of Somali migrants, these were assessed with a focus on individual differences. However, differences when mogadishu meets tilburg… 66 were not revealed. All respondents indicated similar acculturation preferences. The rationales behind the preferences mainly were connected to contact, yet, there were some individual differences in these rationales. Information on this topic is presented in paragraphs 5.1.2 and 5.1.3. In her study, Van den Reek (2001) also focused on acculturation strategies, using quantitative methods. Van den Reek studied both behavioral and attitudinal strategies whereas this thesis project only concentrated on attitudinal strategies. Therefore only the results on this topic are discussed here. In her survey research, Van den Reek found that, irrespective of age, Somalis opted for an integration strategy and to a lesser extent for separation. The domains in which the acculturation process takes place seemed to be decisive. Van den Reek and Hussein (2003), in a study on transnationalism with Dutch Somali migrants, found a main preference for separation in the home domains such as parenting and religion and an integration preference in more public domains. These findings from roughly a decade ago were also found in this study, despite the use of different methods of data collection. Dourleijn and Dagevos (2011) more recently did not precisely study acculturation preferences, but, as described in paragraph 3.1.4, focused on identification with autochthonous Dutch and the Somali group and found a preference for separation (39 percent), with integration as a second option (29 percent). They also focused on preferences and associations, they did not study actual behavior. In general, it can be stated that studies over the last decade, including this thesis project, found dual results on acculturation preferences in which integration and separation were the main trends. This thesis project found the respondents to clearly state to prefer integration and multiculturalism. However, elaborations revealed that they preferred separation on the private domains of religion and upbringing. This is supported by studies by Van den Reek (2001) and Van den Reek and Hussein (2003). Dourleijn and Dagevos (2011) are less pronounced about divisions and speak about a general preference for separation, which contrasts with the findings of this thesis project. However, integration is mentioned as a second option. Ward and Leong (2006) mention that in general, both immigrant group and host-nationals prefer the integration strategy, however, immigrants tend to favor integration even more than host-nationals. Separation often is the next preferred strategy. In general, findings of the presented studies are in line with the findings of this thesis project. In the next paragraph, possible explanations for the findings on acculturation are discussed. 6.1.1.2 Phasing Despite the similarity in findings on acculturation by this thesis project and other studies, it is interesting to search for possible explanations for this thesis’ findings. Allen et al. (2006) describe acculturation theory with a specific focus on refugees and asylum seekers within societies. They mention that refugees leave their homelands to escape human rights violation. This, combined with the often turbulent period following the flee brings about a specific phasing in the acculturation of refugees. The respondents all find themselves in either the settlement period or the adaptation period. The preceding phases are all characterized by danger, fear, anxiety, and uncertainty. From the settlement period onwards, refugees’ acculturation strategies are influenced by the acculturative strategy of the host 67 discussion and conclusion country and their individual preferences (Allen et al., 2006). Most respondents in the thesis project seemed to find themselves in the adaptation stage, since more than 80 percent of the respondents indicated to feel Dutch (next to Somali). Allen et al. (2006), who describe Berry’s acculturation phases, do not indicate which acculturation strategy is most suitable for this specific stage. However, the fact that refugees have arrived at a stable situation after a long period of uncertainty and anxiety can imply that at least some appreciation of (the stable situation in) the new country takes place. This was recognizable amongst the respondents in this thesis project, they mentioned to value the peace and freedom in the Netherlands. Moreover, they indicated to feel both Somali and Dutch and to prefer the integration and multiculturalism option. This preference however is not always shared by the wider community, which is discussed in the next paragraph. Dutch policies 6.1.1.3 In paragraph 3.1.2, Berry’s statements on the prerequisites for integration to become an achievable acculturation strategy were discussed. Acceptance of and value for diversity were identified as important. In the context chapter, paragraph 2.1.2.1 described the development towards more restrictive immigration policies leaving less room for heritage language and culture maintenance. Furthermore, the public debate increasingly stresses the need for the assimilation of migrants. In general, it can be stated that Dutch societies’ appreciation of the value of diversity is diminishing. Moreover, prejudice and negative attitudes towards ethnocultural groups seem to have increased during the last two decades. Therefore, it can be carefully stated that the wider society does not favor the integration option as much as the respondents do, even more since Ward and Leong (2006) indicate that acculturation expectations of host nationals are connected with the main political ideologies. However, the respondents’ narratives on their contacts seemed quite positive and showed willingness of the wider society to connect with them and to learn from their cultures. There seems to be a discrepancy between the experiences of these particular respondents in this period of time and the general trend over the last few years in the Netherlands. Despite a reduced support for integration in policies and society, the respondents did not experience this. Possibly Somalis’ high appreciation of contact (with neighbors) explains why the respondents assess themselves to be successful in achieving positive contacts and pursuing an integrationist acculturation strategy; a high appreciation can lead to an increased effort and that in its turn to a positive effect on the contacts. Furthermore, the wider society often influences the acculturation strategy (see paragraph 3.1.3). Possibly, the super-diverse Tilburg-North area opts for a multiculturalism stance, despite the trend in society. Contact 6.1.2 In line with their acculturation preferences, the respondents reported to highly value both Somali and non-Somali contacts. Furthermore, they evaluated and valued these contacts as positive and important. However, there were some reports of discrimination by nonSomalis as well. This is in line with what Pettigrew et al. (2011) state on contact: there are far when mogadishu meets tilburg… 68 more positive than negative experiences. This section deals with the ambivalent responses on the topic of contact: the positive evaluations versus discrimination. Additionally, it discusses two of the social psychology approaches that can explain the respondents’ contacts, the social identity theory and the contact hypothesis. 6.1.2.1 Positive evaluation Due to the social conditions in the Netherlands, discussed in paragraph 2.1.2.2, the expectation was Somalis would assess their contacts with non-Somalis as negative, at least in some situations. However, the respondents showed a high level of satisfaction with their contacts instead. Their contacts seem to reflect super-diversity. These positive findings are in line with other recent studies on the Somali population in the Netherlands. Both Van Heelsum (2011) and Dourleijn and Dagevos (2011) found that despite a relatively high level of unemployment, a low level of education, and an experienced lack of opportunities, Somalis feel free and accepted in the Netherlands. Van Heelsum adds that Somalis maintain frequent contacts with ‘autochthonous’ Dutch and people within their community. This despite the high unemployment rate which causes increased isolation. Thus, other recent studies also find positive evaluations of contacts despite undesirable circumstances. How can these positive contacts, or at least these positive evaluations of the contacts, be explained? There are several possible explanations. The first is offered by Van Heelsum (2011) and seems plausible. She mentions that contacts with less fortunate family members in Kenya or Ethiopia help Somalis living in the Netherlands to realize that they are privileged with their living conditions. This might lead to a more positive evaluation of their life in the Netherlands, including their contacts with neighborhood residents. A second explanation is offered by the respondents in this thesis project themselves and is concerned with Somali culture and the importance of neighbors (in a broad sense). Several respondents indicated neighbors to be of high meaning for them which causes them to invest much in the relationship with these neighbors. It seems plausible that this might lead to improved relationships. Several scholars (Dourleijn & Dagevos, 2011; Van den Tillaart et al., 2000; Van Heelsum, 2011) indicate Somalis to interact with the residents of their neighborhood with a wide variety of ethnicities quite intensively but are unable to offer an explanation for this. Possibly this qualitative study offers an explanation which can be found in this cultural aspect of Somali society. A third explanation of the positive evaluation of the contacts is provided by scholars studying the contact hypothesis (Pettigrew et al., 2011). They state that positive contacts occur much more frequently than negative contacts. Even though the explanations provided imply that the findings are representative for the actual situation, there are counterarguments. As mentioned earlier, member validation was used as a means of validating the data. One respondent explicitly agreed on the cultural argument, whereas a different respondent, offered another explanation. She stated that other respondents were positive about their (non-Somali) contacts to please the researcher, who was a Dutch woman. According to this respondent, the other respondents did not want to dissatisfy the researcher and therefore did not reflect negatively on other people including ingroup (‘majority’) members of the researcher. Though, since the three respondents in 69 discussion and conclusion the focus group did not recognize this stance and disagreed with this respondent’s statement that Somalis tend to group together and have contact with non-Somalis only to a very limited extent, the validity of this respondent’s argumentation can be questioned. However, she is an insider of the group, so her findings are unlikely to be totally ungrounded. On the other hand, other studies found similar results on Somali evaluations of non-Somali contact and the researcher used several interventions to enlarge her ingroup membership status such as elaborating on her period living in Uganda and her Tilburg-North origin. Furthermore, intergroup contacts in general tend to be positive (Pettigrew et al, 2011). Absolute statements cannot be made on the validity of the contact findings, but the arguments in favor of the correctness of the findings (which represent Somali opinions in a specific time and place) seem plausible. Discrimination 6.1.2.2 Closely connected to the previous topic are the respondents’ reports on discrimination. If the extremely positive evaluations of the contact were surprising, the mildness on the occurrence and the load or impact of discrimination surpassed this. The explanations offered for positive contacts can also serve for the reports on both the low incidence of discrimination and the negligible impact it had on the respondents. The explanations were the idea that the situation in their home country is worse, the cultural value of neighborhood contacts, and the more frequent occurrence of positive contacts. This can all have had an effect on the level of experienced discrimination. Furthermore, there are several other explanations in favor of the findings which are presented here. Several respondents mentioned peace as a characteristic of the Netherlands, whereas war was one of Somalia (see Table 5.1). Possibly, the secure, peaceful situation in the Netherlands caused a positive evaluation of the Netherlands, whereas the dangerous, unstable situation in Somalia reminds people of cruel days. This memory could turn discrimination into a relatively innocent act. The only respondent who reported on discrimination as a frequently occurring phenomenon left Somalia at young age. This could mean she does not clearly remember the danger in this country, which, in turn, could explain her negative view towards discrimination in the Netherlands. Furthermore she had different characteristics than the other respondents. She received a Dutch education, has many Dutch friends, and in her job as a domiciliary caregiver (Dutch: thuiszorg medewerker), she has been confronted with Dutch people in their home situations having severe prejudices towards Somalis. None of the other respondents seemed as highly integrated as this respondent did (this is purely based on the researchers observations and conclusions, not on the respondents’ personal assessments of their acculturation strategy). This observation leads to a second possible explanation about the low report on discrimination, which can be found in the integration paradox (Buijs et al., 2006). The integration paradox suggests that a more active role at the labor market and in social activities in the host society leads to an increased possibility for an individual to be confronted with discrimination and to perceive it as such (Buijs et al., 2006). Furthermore, many Muslim women seem to be confronted with discrimination even more due to the headscarf as a religious marker. This completely suits the findings of this study. The re- when mogadishu meets tilburg… 70 spondent reporting on a high incidence of discrimination seemed highly integrated. The other women’s demographics pointed towards a lower level of activity at the labor market. In line with the integration paradox, they spoke about an absence or sporadic incidence of discrimination. The male respondents who reacted on the topic of discrimination, all mentioned it to happen very sporadically. Thus, the integration paradox offers a possible explanation for the respondents’ report on discrimination. The only difficulty however is the respondents’ indication of their acculturation strategy. They all reported to prefer integration. Berry does mention that not every individual is as prototypical in his or her behavior reflecting a particular acculturation strategy, so possibly, there are different levels. The one respondent reporting on a high level of discrimination seems to be on a high level of integration. Pettigrew et al. (2011) confirm the train of thought of the integration paradox. They mention a process which they term ‘group relative deprivation’ which occurs when people sense, through contact, that their ingroup is unjustly deprived of what the majority possesses. Especially in high contact situations this can lead to more awareness of inequalities and an increased disapproval and even action. The U.S. Civil Rights Movement, which was led by young African Americans with high interracial contacts, can serve as an example (Pettigrew et al., 2011). Pettigrew et al. (2011) label this as a consequence of positive intergroup contacts, and not so much as a negative outcome of this contact. The respondent who reported on high discrimination also mentioned to prefer Dutch contacts instead of Somalis ones, so she seems to have positive intergroup contacts as well. Several explanations are possible for the findings concerning contact and discrimination in specific. A final remark has to be made connected to discrimination. Again, reactivity towards the researcher might have been a factor of significance. This was also argued by the respondent reporting on a high discrimination rate. The integration paradox and ‘group relative deprivation’ however offer informative and explanatory views on the data. Furthermore, the contact hypothesis, which is discussed in the subsequent paragraph, does not conflict with the integration paradox per se, since the latter can cause two different reactions: invest even more in belongingness to the host society (as argued by Pettigrew et al., 2011 as well) or turn it down which can lead to radicalization (Buijs et al., 2006). Clearly, the respondent experiencing much discrimination opts for an enlarged investment which does not contradict with the contact hypothesis: contact leads to improved relations which are often a result of increased effort in contacts. 6.1.2.3 The contact hypothesis and social identity theory The respondents’ views on contact clearly reflected the underlying thoughts of the contact hypothesis instead of those underlying the social identity theory. The usefulness of the contact hypothesis in this specific situation can be explained by the respondents’ view on and evaluation of contact. Contact was connected with a positive interaction with both Somalis and non-Somalis. Different argumentations underlie the two types of contact, but the evaluation of the contact and the need to have the contacts were almost similar for contacts with Somalis and non-Somalis. Since the evaluation of the contact with non-Somalis was that positive, the contact hypothesis is more suitable for explaining the contact than the social identity theory is. Furthermore, when assessing Allport’s conditions, respondents’ 71 discussion and conclusion contacts tended to be characterized by equal statuses (neighbors), common goals (learning of each other and interacting in a positive way), and intergroup cooperation. Only support of authorities was not reported on by the respondents. Moreover, the respondents indicated to have many contacts with non-Somalis. According to Pettigrew et al. (2011), a high rate of contacts fosters for more positive contacts. Outgroup knowledge and empathy with the outgroups were other reported results of the contact that also connect with the contact hypothesis. A final argument in favor of the usefulness of the contact hypothesis in this thesis project is provided by Pettigrew (2008). He mentions that contacts that meet Allport’s conditions result in genuine integration instead of solely desegregation (the physical mixing of groups only). This connects this thesis’ findings on contact with its findings on acculturation theory, since the respondents indicated to opt for an integration stance towards acculturation. When focusing on the social identity theory, few incidents with emphasis on group membership in the contacts were reported on. Furthermore, contacts often take place at the personal end, which, as described in paragraph 3.2.2.1, implies that group membership is not prominently at the forefront. The methodological decisions on the social identity theory in this thesis project can be criticized. This is elaborated on in paragraph 7.2 which describes methodological limitations of the study. However, despite these comments, the results clearly point to the contact hypothesis as a suitable way to explain the respondents’ assessments of their contacts with their neighborhood residents. This seems likely for instance because of their generally positive evaluations of their intergroup contacts. Low needs 6.1.3 Three respondents expressed needs towards their neighborhoods and two of those needs directly involved contact. The low incidence of reports on needs can be explained by factors discussed in the previous section on contact. Respondents in general were very content on the topics discussed, namely the acculturation strategies adopted by themselves and their neighborhood residents, and their neighborhood contacts. The contact was valued highly positive which logically leads to a low level of needs towards these contacts. Moreover, the value of the stability and the positive traits of Dutch society can be important factors influencing the experienced needs. However, it is possible that the low incidence of the formulation of needs was connected to socially desired answers. The low needs were discussed with five respondents as a member validation check. Four respondents indicated they believed Somali migrants indeed are very happy with their social situation. One respondent questioned this to be the true explanation and suggested an influence of the white researcher. This respondent put forward that Somalis tend to please the people around them and that the respondents did not want to offend the researcher by stating needs towards ‘her’ society or people in her (ethnocultural) group. As mentioned in paragraph 4.2.3 on data collection, this influence was minimalized as much as possible. However, it might have had an influence. Unfortunately, it is impossible to validate the effect, but the overall positive evaluation of the contacts does indicate that the respondents in general were quite satisfied with the social situation in their neighborhood. This implies that a lack of needs is a plausible result. when mogadishu meets tilburg… 72 6.2 Conclusion The preceding discussion was the last piece of the puzzle. To create a clear overview of the results, the three central research questions are answered one by one. 6.2.1 Research question 1 The first research question concerned acculturation strategies. The question and its sub questions were phrased as follows: 1 What do Somali migrants living in Tilburg-North indicate to prefer as acculturation strategies for both themselves as Somalis, and the individuals of various backgrounds living in their neighborhood and why? 1.1 What acculturation strategy do Somali migrants living in Tilburg-North indicate to prefer to adopt for themselves? 1.2 What acculturation strategy do Somali migrants living in Tilburg-North indicate to prefer the individuals living in their neighborhood to adopt? 1.3 Why do Somali migrants living in Tilburg-North prefer the strategies chosen under 1.1 and 1.2? Unanimously, respondents opted for integration and multiculturalism as their preferred acculturation strategies. This was reflected in both the questionnaires and the interviews. Concerning integration, it can be stated that the respondents preferred to incorporate ‘the best of both’. As a main reason for this, contacts with both Somalis and non-Somalis were mentioned. Additionally, adjusting to the Dutch habits and norms and values seemed to be important for the respondents. Furthermore, the ‘open’ personality of the Dutch was valued, as well as certain traits such as freedom of choice, punctuality, and the strictness of rules and regulations. The respondents indicated to have adopted these traits for themselves. Despite the indicated ‘integration’ option by the respondents, elaboration on the topic in the interviews revealed that there were some areas on which integration was very limited, or even separation took place. The most clear cut example was religion. Islam remained very important and almost ‘unchanged’. Connected to this, parties, dance, and food were valued highly, for instance at weddings. The field of upbringing seemed to be somewhat similar to religion and mainly reflected separation. However, some ‘Dutch’ influences were mentioned and valued in this respect, resembling the indicated ‘integration’. For the wider society, multiculturalism was preferred. Two main reasons were mentioned and again contact was identified as a main reason to combine aspects of both cultures. Arguments provided for this were the wish to learn from each other personally and from each other’s cultures. As a second reason for the multiculturalism option, acceptance of each other’s cultures was mentioned. However, acceptation seemed to be expected more strongly from other cultural groups than from the Somalis towards other groups. 73 discussion and conclusion In the discussion section, it was discussed to what extent these findings on acculturation are likely to represent the actual situation since the main focus in policies and public debate seems to be on assimilation. It was argued that the findings are in line with those of other studies on Somali acculturation strategies in the Netherlands. Furthermore, the phasing of acculturation strategies (Allen et al., 2006) explains the respondents’ preference for integration since a period of uncertainty and fear has been survived. This can cause an increased appreciation of the host country and its culture. Moreover, explanations can be found in the Somali culture, which values neighbors highly. Finally, contact with the home country can make Somalis realize they are fortunate to live in stable and secure conditions. In conclusion, it can be stated that in general, Somali respondents indicated to have combined both Somali and Dutch cultural traits in their daily lives since both are of importance for them. After discussion it was concluded that these findings seem plausible. Quote 42 nicely illustrates the findings on acculturation. It demonstrates that the Somalis perceived themselves not as solely Somali, but Dutch as well: R11: “The Netherlands feels as home, I do not know how to explain. Well, for instance, when I was living in England, and I heard someone speak Dutch, I really liked that. It made me happy”. Research question 2 Quote 42 6.2.2 The second research question and the associated sub questions dealt with contacts. To refresh the memory: 2 How do Somali migrants living in Tilburg-North assess their contacts with individuals living in their neighborhood and can the social identity theory or the contact hypothesis explain this? 2.1 What type of contacts do Somali migrants living in Tilburg-North indicate to have with the individuals living in their neighborhood and how frequent are these contacts according to the Somali migrants’ statements? 2.2 How do Somali migrants living in Tilburg-North assess their contacts with individuals living in their neighborhood? 2.3 Can the contact hypothesis explain this self-assessment? 2.4 Can the social identity theory explain this self-assessment? The respondents in the study reported to have contacts with both Somalis and nonSomalis who live in their neighborhood. The contacts with Somalis mainly take place in community centers and focus on conversations about the situation in Somalia and serve a social function; having fun, bonding, and coziness. Contacts most often are daily, the average frequency of contacts with Somalis is 6.2 times a week. The contacts can be classified as social (support) contacts. when mogadishu meets tilburg… 74 The non-Somali contacts most often take place outside or in the apartment building and are often stimulated by children; the playground and the school of the children were often mentioned as places to meet non-Somali neighborhood residents. The respondents mentioned to have two types of contacts which are based on assisting each other and connecting with each other. Neighbors were mentioned most as people with whom the respondents connect. Neighbors should be seen in a broad sense, people who live close by were also identified as neighbors. The frequency of the contact varied a lot between respondents; from 1 to 35 times a week, the mean was 11.9. Both the neighborhood Somali and the neighborhood non-Somali contacts were evaluated as highly important and positive. A side note on the positive evaluations of the contacts was the occurrence of discrimination. One respondent mentioned discrimination to happen often, whereas the other respondents who spoke about discrimination said it happened sporadically and seemed not to be bothered much about it. All respondents spoke about a division between good and bad people which helped them to put acts of discrimination into perspective. The positive evaluation of all neighborhood contacts and the reports on the infrequent occurrence of discrimination were discussed in the previous section. The positive evaluations of the contact were in line with the literature; Pettigrew et al. (2011) have mentioned that in general, people experience considerably more positive than negative contacts. Furthermore, studies on Somalis by Dourleijn and Dagevos (2011) and Van Heelsum (2011) reveal positive evaluations of their contacts as well. There also seems to be an influence of contact with less fortunate family members or friends in Somalia and the cultural importance of neighbors. The same arguments explain the low perceived discrimination. Another argument for the findings on discrimination can be found in the integration paradox (Buijs et al., 2006). The one respondent who mentioned discrimination to be a frequent phenomenon was a highly integrated respondent. Pettigrew et al. (2011) agree on this line of reasoning. Nonetheless, reactivity to the researcher might have played a role a well. The discussion section argued against this possibility, but did not fully rule it out. Sub questions 2.3 and 2.4 concern the contact hypothesis and the social identity theory. This thesis project found a general tendency amongst the respondents to recognize the principles of the contact hypothesis rather than those of the social identity theory. This is in line with the project’s findings on contact. The contact hypothesis states that contact with other ethnocultural groups leads to “empathy and identification with the out-groups and reappraisal of the in-group (deprovincialization)” (Pettigrew, 1997, p. 173). The focus in this study was on the effect of improved views of the out-groups and not on deprovincialization. The respondents’ contacts were reported to take place based on equal status, with common goals, and an absence of competition. These conditions help to transform ‘us’ and ‘them’ into ‘we’ (Gaertner et al., 1996) which connects to the contact hypothesis and explicitly not to the social identity theory which assumes inter group conflict rather than an improved understanding and harmony. Ingroup favoritism was not recognized. The respondents were divided in their opinions on the homogeneity of Somalis, but did not recognize the occurrence of inter group conflict. In the discussion, a side note has been made concerning methodology. Nonetheless, it can be concluded that the contact hypothesis, rather than the social identity theory, is suitable to explain respondents’ assessments of their contacts. 75 discussion and conclusion Research question 3 6.2.3 The final research question focused on respondents’ needs towards their community members. The third research question and sub questions were stated as follows: 3 What are the needs of Somali migrants living in Tilburg-North concerning their con- tacts with individuals living in their neighborhood? 3.1 Concerning the contacts with individuals living in Tilburg-North, what are the needs of Somali migrants living in Tilburg-North towards the frequency of the contacts? 3.2 Concerning the contacts with individuals living in Tilburg-North, what are the needs of Somali migrants living in Tilburg-North towards the content of the contacts? 3.3 Concerning the contacts with individuals living in Tilburg-North, what are the needs of Somali migrants living in Tilburg-North towards the way these individuals treat them? In general, no needs were formulated on the frequency of the contacts. One respondent formulated a need concerning the content of the contacts. She had a need towards an increased understanding between people from different groups. She would prefer a contact that was aimed more at understanding and learning from each other. This need mainly focused on people in her surroundings, she as an individual indicated to be able to create these contacts. Two other respondents formulated needs on the way others treated them. One respondent spoke about safety in the neighborhood that was reduced by people speeding on the parking lot. The other respondent mentioned the lack of social control in the upbringing of her children. In general, it can be stated that the vast majority of the respondents did not experience needs, which means they expressed satisfaction with the current social situation in their neighborhood. The findings on research question 3 are in line with the findings on the other research questions. Generalizability 6.2.4 The final question addressed in this chapter concerns generalizability. Can the results of the study be generalized to a larger population than that of Tilburg-North residents over 20 years of age who have arrived in the Netherlands before the year 2000? This question can be answered affirmatively. Other recent studies (Dourleijn & Dagevos, 2011; Van Heelsum, 2011) broadly present similar findings in larger scale, quantitative studies. Furthermore, the Tilburg-West respondent in general formulated comparable answers to the questions on the three main topics of acculturation, contact, and needs. Her demographics, as described in paragraph 4.2.1 were comparable to the Tilburg-North respondents as well. Many of this respondent’s reactions showed repetitions of reactions provided by Tilburg-North respon- when mogadishu meets tilburg… 76 dents. In general, the West-respondent also preferred integration and multiculturalism, evaluated all her contacts as highly positive, and reported that her best friend is Dutch and feels like family. Furthermore, she also indicated neighbors to be of great importance in Somali culture. She perceived contact as a stimulation to develop even more positive contacts. Hence, the contact hypothesis’ foundations were confirmed by this respondent whereas the social identity theory was not suitable for her to explain her neighborhood contacts. Finally, the West-respondent did not formulate needs towards her neighborhood. Thus, the findings with this respondent are similar to those among the Tilburg-North respondents. In addition, it was discussed that the respondents almost all were recruited via community centers or via community center contacts. However, two respondents were reached differently and they visited community centers frequently as well, which implies that Somalis in general make use of these facilities. Therefore, it may be justified to assume a generalizability of the findings to the total adult Somali population living in Tilburg. 77 discussion and conclusion when mogadishu meets tilburg… 78 79 implications for policies, limitations, and recommendations 7 Implications for policies, limitations, and recommendations With the answering of the research questions in the previous chapter, this thesis has almost come to an end. However, some final remarks have to be made. This last chapter pays attention to these final issues by discussing implications for policies, limitations, and recommendations. Implications for policies 7.1 This thesis and its conclusions offer certain implications for policies and policymakers. First, this thesis confirms the importance of super-diversity as a notion in thinking about current Dutch society. The respondents clearly indicate to have a wide variety of contacts and to use these contacts to give meaning to their lives and their identity. Small aspects of a wide variety of cultures are combined into a personal whole. The group of Somali respondents showed many differences, but a high level of similarities as well. Everyone uses slightly different colors on his or her painting of society, their surroundings, and their lives. Culture is somewhat static, but in flux and individual as well. Therefore, the main recommendation resulting from this study is to gain knowledge of the cultural background of a certain group, but to use that knowledge with great caution and attention for the individual. Group policies have proven to have minimal effects; a personal approach in assisting this ethnocultural group that, especially at the labor market, shows difficulties keeping up with society would be most desirable. Furthermore, it is important for (Tilburg) policymakers to know that Somali needs do not lie in contacts or their neighborhoods. Despite the fact that outsiders might think of this differently, Somalis tend to be very satisfied with their living conditions in Tilburg(-North). Finally, the significance of the contact hypothesis highlights its value for policies. It points to the importance to aim for real integration instead of desegregation (Pettigrew, 2008). Aiming to stimulate living conditions that support Allport’s conditions for positive contact can assist in increased positive effects of contact, stimulating a multicultural society aimed at cooperation, understanding, and real integration. This can result in an increase of the exchange of human resources and most likely will have a positive effect on social cohesion. when mogadishu meets tilburg… 80 7.2 Limitations Designing a study implies making choices and choices imply gaps. Furthermore, new insights occur along the way, sometimes too late to include them in the study or the design. This section highlights some of the methodological shortcomings of the current study. First, attention is offered to the acculturation theory, second, the social identity theory is discussed, third, the selection of the theoretical concepts is elaborated on, fourth, sampling gets attention, and fifth, the researcher receives attention. 7.2.1 Acculturation theory Two remarks can be made on the methodological approach of acculturation theory in this thesis project. First, there are several ways to measure acculturation. There are attitudinal and behavioral approaches. Due to the many topics of research in this thesis project, the decision was made not to include questions on acculturation behavior, but solely ones focusing on attitudes. However, the incorporation of behavioral aspects of acculturation would have painted a more complete picture. Fortunately, Berry (2006) indicates that attitudinal and behavioral acculturation often show high coherence which justifies the decision to focus solely on attitudes. Furthermore, Ward and Leong (2006) in their figure, presented in this thesis as Figure 1.1 (chapter 1), mention acculturation attitudes to be suitable to study intercultural relations of non-dominant ethnic groups in societies (Somalis migrants in the Netherlands). A second remark on acculturation concerns the operationalization of this theoretical concept. Sam (2006) indicates that the ‘wider society dimension’ in acculturation preferences can be operationalized in three different ways: as contact, as adoption of the culture of the dominant society, or as identification with the dominant society. The emphasis in the thesis was on contact, it was an important aspect of all three research questions. Adoption of the culture of the dominant society has also been topic of discussion. However, identification with the dominant society has only minimally been reflected on in the questionnaires and interviews. Again, a more complete picture might have been presented when all three aspects would have gained (equal) attention. However, due to restrictions on time and extensiveness, choices had to be made in the design of the questions on acculturation theory. 7.2.2 Social identity theory Similar to the acculturation theory, choices concerning the questions on social identity theory had to be made. However, after finalizing the study, it turned out that a more wide variety of questions could have enriched the outcomes on the social identity theory. In the interviews, the main principles of the social identity theory (identification of Somalis as one comparable group and the occurrence of group clashes or rivalry) were not easily recognized by the respondents. Outgroup derogation is not always a totally conscious process, what could explain the respondents’ lack of recognition. Furthermore, one might need some help to create a picture of a situation highlighting group membership in mind. This assistance was not, or at the most to a very limited extent, provided in the interviews. The 81 implications for policies, limitations, and recommendations importance of an unconscious, though real-life situation might be the reason why a large amount of experimental studies have been conducted on this topic. This thesis assumed that a qualitative approach towards the social identity theory would offer new insights on peoples’ recognition towards the social identity theory. Unfortunately, the researcher found out too late that a more implicit way of asking respondents about this theory, before discussing its foundations, could have led to different outcomes. A question such as: “You are walking down the street and you hear someone speak negatively about Somalis. How do you assess that person?” might had offered space for the respondents to subsequently discuss the line of reasoning of the social identity theory. This can be identified as a missed opportunity. However, the positive assessments of the contacts imply that even with introductory questions, the respondents’ view on contact would most likely have been reflected best by the contact hypothesis. Therefore, it can be stated that the results of the study were not influenced too much. Selection of the theoretical concepts studied 7.2.3 In the preceding, comments were made on the method used to study acculturation theory and social identity theory. More general, it can be stated that not all theoretical approaches to the study of intercultural relations of non-dominant ethnocultural groups in a society (in this thesis Somali migrants living in the Netherlands) were assessed in this thesis. As Figure 1.1 in the introduction chapter presents, there is one intergroup research approach that does not gain attention in this thesis: the theory of common ingroup identity. This theory demonstrates the influence of social contexts on self-conceptualizations (Hehman, Mania, & Gaertner, 2010). There are three arguments for the decision not to include this research approach. First, the common ingroup identity model was created in order to counter situations of covert (or: aversive) racism (Gaertner & Dovidio, 2005). Covert or aversive racism is an unconscious process (Gaertner & Dovidio, 2005) and therefore would be difficult to trace in a qualitative study. Furthermore, at the beginning of the project, it was uncertain whether covert or aversive racism would be found. A second argument not to include this research approach was that the common ingroup identity model is an elaboration on the contact hypothesis and the social identity theory. Therefore, when forced to make choices in order to design a realizable thesis project, the latter two theories are more distinct and thus more interesting to compare. Third, other scholars have compared and discussed the contact hypothesis and the social identity theory, most likely since they are that dissimilar. An example of such a scholar is Cairns (1994), who sought an explanation for the Northern Ireland conflict. These three arguments explain why the common ingroup identity model was not incorporated in the study. Sampling 7.2.4 As discussed in the method chapter (paragraph 4.2.1) sampling was not ideal. It turned out to be impossible to use selective sampling. SNV Brabant Centraal, in person of Mariette Baars, informed that recent migrants could not be reached since they were occupied with other important procedures and due to their insufficient language proficiency. Further- when mogadishu meets tilburg… 82 more, it turned out to be difficult to reach respondents at all, which forced the researcher to let go of all desired sampling criteria. As a consequence, the respondents did vary in age, year of arrival in the Netherlands, and level of education, but not in the desired systematic fashion. In contrast, an equal division in gender was achieved. Moreover, the difficulties in reaching respondents did foster for a diversity in the personalities of the respondents. Both spokespersons and more introvert people were reached. Some respondents were not very eager to participate and had to be stimulated by for instance the coordinator of het Ronde Tafelhuis. Others volunteered to participate or even actively approached the researcher when she was at an interview location. Nonetheless, the difficulties in sampling ruled out the possibility to compare groups, for instance age groups or groups with different periods of arrival in the Netherlands. This can be identified as a shortcoming of the current thesis project. However, differences were found and did offer links to theoretical concepts. As mentioned earlier, the differences in the level of integration (as estimated by the researcher, not as indicated by the respondents themselves) amongst the respondents was one of the examples of differences between respondents. Variance in the length of the stay in the Netherlands, the age of the respondent, the intensity of contacts with individuals belonging to different ethnocultural groups, and the individual migration history most probably led to these differences in the levels of integration. These individual differences were connected to the earlier mentioned integration paradox. The variety that was present in the sample led to insights on different perceptions on discrimination. Thus, despite the lack of age groups and groups with different periods of arrival in the Netherlands, the sample did show internal variety and the respondents provided links to relevant literature. The variety also led to the assumption that the results are generalizable to a population of adult Somali migrants living in Tilburg. The findings of the Tilburg-West respondent played a part in this as well. 7.2.5 Researcher As mentioned earlier, the personal traits of the researcher might have had some impact on the results. Her Dutch (majority) ethnicity, combined with a female gender, and an age of 29 did not reflect the respondents. One respondent indicated that the Somali respondents were likely to have ‘pleased’ the researcher by not acting critical towards ‘her’ majority group members. Possibly, this did play a role. As mentioned earlier, all efforts were made to reduce the influence of the researchers’ traits. Despite these efforts and the use of data triangulation, the person of the researcher can have influenced the results. Nonetheless, all results were justifiable. Unfortunately, it is impossible to examine the exact influence of the researcher. However, the possibility of justification of the results implies that a considerable influence by the researcher has not taken place. 7.3 Recommendations and directions for future research Recommendations for future research would include a reconsideration of the decisions mentioned in the previous section on the acculturation theory and the social identity 83 implications for policies, limitations, and recommendations theory. Furthermore, the use of an ingroup researcher, hence, someone with a Somali background, could be an added value to the study since it might reduce the risk of reactivity. Next to the limitations of this specific thesis project, a general shortcoming of acculturation research needs to be discussed here. There is a need for longitudinal studies on intercultural relations in plural societies (Hewstone & Swart, 2011; Pettigrew, 2008). In the case of research aiming at refugees, this need is even higher (Allen et al., 2006). Therefore, a follow-up study assessing the changes and multi-directionality over time could be very informative and could teach us more about acculturation phases, swings, and curves, hence developments over time. The contextual factor should be assessed explicitly since context is likely to influence people’s changing perceptions. Another final recommendation has to do with the researcher’s gut feeling or ‘fingerspitzengefühl’. In the interviews, there seemed to be much left to discuss, but time restrictions and sometimes a possible lack of trust impeded this. A second study, preferably by the same researcher, could be an added value. In general, it can be stated that every study on culture, acculturation, multicultural societies, and intercultural contact creates the need and the desire for future studies. The richness, diversity, and colorfulness of these topics make it impossible to grasp all their interesting facets in a single study. During data collection in this study, several respondents referred to a Somali proverb. This proverb is very illustrative for the impossibility of studies to create a complete picture and explains the desire and need for more studies: “A culture is like the fingers of a hand, always connected, though different”. when mogadishu meets tilburg… 84 85 references References Allen, J., Basilier Vaage, A., & Hauff, E. (2006). Refugees and asylum seekers in societies. In D.L. Sam, & J.W. Berry (Eds.), The Cambridge handbook of acculturation psychology (pp. 198217). Cambridge, England: Cambridge University Press. Allport, G.W. (1954). The nature of prejudice. Reading, MA: Addison-Wesley. 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Needs Needs are defined as experienced shortcomings of the contacts Somali migrants have with individuals who live in Tilburg-North. Somali migrants Somali migrants are defined as male and female individuals living in the Netherlands, originating from Somalia, exceeding the age of 18. Somali migrants in this thesis project had to be first generation individuals living in Tilburg-North. 91 appendixes Appendix 2, Questionnaire 1. Wat is uw geboortejaar? 2. Wat is uw geslacht? Man Vrouw 3. Wat is uw hoogst afgeronde opleiding? Geen Basisonderwijs Voortgezet onderwijs Beroepsonderwijs, richting Hoger onderwijs, richting 4. Wat is uw daginvulling? Ik werk, mijn beroep is Ik doe vrijwilligerswerk, namelijk Ik ben werkloos Anders, namelijk 5. Wat is uw geboorteland? Somalië Nederland (ga naar vraag 7) Anders, namelijk 6. In welk jaar bent u naar Nederland gekomen? 7. In welk jaar bent u in Tilburg-Noord komen wonen? 8. In welke mate bent u gelovig? Ongelovig Neutraal Een beetje gelovig Gelovig Heel gelovig when mogadishu meets tilburg… 92 9. Gebruikt u in uw dagelijks leven andere talen dan het Nederlands? Ja Nee (ga door naar vraag 15) 10.Welke andere talen worden er bij u thuis gesproken? Welke taal spreekt u meestal met uw: 11. Partner: 12.Kind(eren): 13.Ouders: 14.Somalische vrienden: 15.Niet-Somalische vrienden: 16.Hoe goed spreekt u Somali? Niet Een beetje Matig Goed Heel goed 17. Hoe goed spreekt u Nederlands? Niet Een beetje Matig Goed Heel goed 18.Hoe goed spreekt u Engels? Niet Een beetje Matig Goed Heel goed 93 appendixes 19.Hoe vaak per week heeft u contact met niet-Somalische buurtgenoten? Gemiddeld keer 20.Waar vinden deze contacten over het algemeen plaats? (meerdere antwoorden mogelijk) 21.Wat is de achtergrond van deze niet-Somalische buurtgenoten? (meerdere antwoorden mogelijk) Nederlands Turks Marokkaans Antilliaans Surinaams Anders, namelijk 22.Hoe vindt u uw contacten met niet-Somalische buurtgenoten? Heel negatief Negatief Neutraal Positief Heel positief 23.Hoe graag wil u contact met niet-Somalische buurtgenoten? Niet Liever niet Neutraal Graag Heel graag when mogadishu meets tilburg… 94 24.Hoe vaak per week heeft u contact met Somalische buurtgenoten? Gemiddeld keer 25.Waar vinden deze contacten over het algemeen plaats? (meerdere antwoorden mogelijk) 26.Hoe vindt u uw contacten met Somalische buurtgenoten? Heel negatief Negatief Neutraal Positief Heel positief 27.Hoe graag wil u contact met Somalische buurtgenoten? Niet Liever niet Neutraal Graag Heel graag 95 appendixes Stellingen Waar Een beetje waar Een beetje niet waar Onwaar Niet waar, niet onwaar Zou u een reactie willen geven op de volgende stellingen? 1 2 3 4 5 28. Ik bid vijf keer per dag 29. Ik neem deel aan de Ramadan 30. Ik ga bij voorkeur om met Moslims 31. Ik ga bij voorkeur om met Somaliërs 32. Ik ga bij voorkeur om met Nederlanders 33. Ik ga bij voorkeur om met mensen anders dan Somaliërs of Nederlanders 34. Ik voel mij Nederlander 35. Ik voel mij Somaliër 36. Ik vind het belangrijk dat (mijn) kinderen Nederlands spreken 37. Ik vind het belangrijk dat (mijn) kinderen Somalisch spreken 38. Ik vind het belangrijk dat (mijn) kinderen Nederlandse gebruiken kennen 39. Ik vind het belangrijk dat (mijn) kinderen Somalische gebruiken kennen when mogadishu meets tilburg… 96 Appendix 3, Topic List Vooraf 1 Woont u in Tilburg Noord? 2 Doel onderzoek. 3 Eerst vragenlijst, dan interview. 4 Anonimiteit, wat wordt er met verslag gedaan? 5 Als u niet wil antwoorden op een vraag, geen probleem. 6 Mag ieder moment stoppen. 7 Opnames maken ok? (uitleggen waarom) 8Vragen? 9 VRAGENLIJST INVULLEN. Achtergrond / algemene perceptie Somalië / Nederland 97 10 Komt u vaak in het Ronde Tafelhuis / IJpelaar? 10.1 Hoe vaak? 10.2Waarom? 11 Wat zijn andere belangrijke activiteiten die u heeft? appendixes Acculturatie attitudes eigen groep Somalische cultuur 12 Waar denkt u aan als u aan Somalië of de Somalische cultuur denkt? 13 Zijn er verschillen tussen de Somalische cultuur in Somalië en de Somalische cultuur in Nederland? 13.1 Zo ja, welke? 14 Vindt u dat Somaliërs zich anders moeten gedragen in Nederland dan in Somalië? 14.1 Zo ja, wat moeten ze anders doen? 15 Vindt u het belangrijk om aspecten uit uw eigen cultuur te behouden? 15.1 Zo ja, welke aspecten? 15.2Waarom? 15.3 Zo nee, waarom niet? 16 Vindt u het belangrijk om contact met andere Somaliërs te behouden? 16.1 Waarom wel / niet? Andere culturen 17 Waaraan denkt u, als u aan Nederland of de Nederlandse cultuur of culturen denkt? 17.1 Of als u denkt aan andere culturen? 18 Vindt u het belangrijk om (aspecten van) andere culturen die u in Nederland tegenkomt over te nemen? 18.1 Zo ja, welke aspecten (van welke culturen)? 18.2Waarom? 18.3 Zo nee, waarom niet? 19 Vindt u het belangrijk om contact met mensen met een niet-Somalische achtergrond te hebben? 19.1 Waarom wel / niet? 19.2 Met wie wel / niet? 20 Welke optie staat u het meest aan: • Somalische en andere cultuur combineren • Alleen Somalische cultuur • Alleen andere cultuur • Geen van beide behouden, ik voel me met geen van beide (meer) verbonden. when mogadishu meets tilburg… 98 Acculturatie attitudes andere groepen (gewenst) Somalische cultuur 21 Vindt u dat niet-Somaliërs moeten accepteren dat u uw eigen cultuur behoudt? 21.1 Zo nee, waarom niet? 21.2 Zo ja, tot op welke hoogte? 21.3Waarom? 22 Vindt u het belangrijk dat niet-Somaliërs contact zoeken met Somaliërs? 22.1 Waarom wel / niet? Andere culturen 99 23 Vindt u dat niet-Somaliërs van u moeten / mogen verwachten dat u delen van hun cultuur overneemt? 23.1 Waarom wel / niet? 23.2 Zo ja, welke delen? 24 Vindt u dat mensen uit andere culturen van u mogen verwachten dat u contact met hen zoekt? 24.1 Waarom wel / niet? 25 Welke optie vindt u dat niet-Somaliërs zouden moeten kiezen: Somaliërs mogen: • De Somalische en de andere cultuur combineren • Alleen de Somalische cultuur behouden (hun eigen groep blijven vormen) • Zich helemaal aanpassen aan de andere cultuur • Zich met geen van beide culturen meer mengen appendixes Contact Buurt/omgeving 26 Kunt u iets vertellen over de contacten die u heeft in de buurt? 26.1 Wat is de achtergrond van deze mensen? (Somaliërs/ niet-Somaliërs?) 26.2 Waar komt u deze mensen tegen? 26.3 Hoe vaak ziet u deze mensen? 26.4 Hoe lang ziet u deze mensen? 27 Evaluatie van de contacten 27.1 Ervaart u de contacten positief of negatief en waarom? 27.2 Wat is uw doel met deze contacten? 27.3 Is dat voor de ander ook zo? 27.4 Ervaart u de contacten met niet-Somaliërs als gelijkwaardig? 27.5 Wat zijn de gevolgen hiervan? (Bijvoorbeeld: meer of minder contact met niet-Somaliërs, meer of minder contact met Somaliërs?) 28 Weet u nog hoe u over niet-Somaliërs dacht toen u nog geen contact met ze had? 28.1Hoe? 28.2 Hoe denkt u nu over hen? 29 Hoe zou u tegen niet-Somaliërs aankijken als u geen contact met hen zou hebben? 30 Maakt het leven in NL dat u anders tegen Somaliërs aankijkt? 31 Maakt het contact met niet-Somaliërs dat u anders tegen Somaliërs aankijkt? 32 Is er voor u een verschil in de omgang met Somaliërs en niet-Somaliërs? 32.1 Heeft u een voorkeur? 32.2 Hoe komt dit? when mogadishu meets tilburg… 100 Sociale groep (SIT) 33 Ziet u de Somalische gemeenschap als een vergelijkbare groep mensen? 35.1Waarom? 34 Kunt u wat vertellen over overeenkomsten en verschillen tussen u en mensen met een niet-Somalische achtergrond? 35 Hoe verlopen de contacten tussen Somalische mensen en mensen met een andere achtergrond over het algemeen? (positieve of negatieve kijk op anderen hierdoor?) 36 Hebt u een voorkeur of u met Somalische of niet-Somalische mensen omgaat? 36.1 Zo ja, waardoor komt dit? 36.2 Heeft u het gevoel dat er spanning of strijd is tussen Somaliërs en niet-Somaliërs? 36.3 Waardoor heeft u dit gevoel? Behoeftes 101 37 Wat vindt u fijn / leuk aan uw contacten in de buurt? 38 Wat vindt u niet fijn / niet leuk aan uw contacten in de buurt? 39 Wat zou er volgens u nodig zijn om de mindere kanten te verbeteren? 40 Wat zijn uw behoeften / wensen over contacten in de buurt? 41 Stel dat u wakker wordt na een nacht slapen en Somaliërs en niet-Somaliërs in de buurt doen precies wat u wilt, wat zouden de mensen dan doen? 41.1 Hoe zou Tilburg-Noord er dan uitzien? appendixes Appendix 4, Example of coding scheme Main code Summary quote Resp. Rule nr. Subcode 1 Subcode 2 Social identity theory Ik zie de SOM gemeenschap niet als een groep: er zijn altijd goede en slechte mensen. Ik heb ook geen voorkeur voor mensen met een bepaalde achtergrond. 1 31 t/m 34 niet bevestigd niet 1 groep Social identity theory SOM mensen zijn niet zo verschillend. Alles is hetzelfde, er zijn geen verschillen. 2 156 t/m 157 niet bevestigd niet 1 groep Social identity theory Er is voor mij door de taal een verschil in contact met SOM en NL. De taal is makkelijker met SOM. Bijv. mijn Afghaanse buurvrouw kan niet zo goed NL en dan is het wel moeilijker. Verder zijn er niet zoveel verschillen. De SOM gemeenschap is voor mij wel een vergelijkbare groep mensen. Als bijv. iemand geldproblemen heeft, dan beleggen we een vergadering om te kijken hoe we kunnen helpen. We moeten elkaar helpen. Er wordt dan wel openlijk over gepraat. Ik praat zelf niet zo makkelijk over mijn problemen, maar dit soort vergaderingen zijn er vaak. Mensen helpen elkaar. Er is voor mijn gevoel geen strijd of spanning tussen Somaliërs en andere groepen. 3 49 t/m 57 deels bevestigd 1 groep, elkaar helpen, geen strijd Social identity theory SOM mensen zijn allemaal verschillend. Clan verschillen bijvoorbeeld. Ik weet niet zo goed wat het verschil is tussen SOM mensen en mensen uit andere landen. Er is wel een taalprobleem ook, dat is ook met SOM mensen zo. Er is voor zover ik weet geen strijd tussen SOM en andere groepen. Ik heb dat nooit gezien. Ik weet dat het anders in het nieuws komt soms, maar ik heb het niet gezien. Ik weleens gehoord over een challenge, jaren geleden tussen Somaliërs en Antillianen, maar toen woonde ik nog niet hier. Nu merk ik er helemaal niets meer van. 4 190 t/m 205 niet bevestigd niet 1 groep, geen strijd (vroeger wel) Social identity theory Somaliërs zijn een vergelijkbare groep. Dat heeft met cultuur te maken. We komen ook graag bij elkaar. Er zijn geen problemen tussen SOM en andere groepen. Ik weet daar niets van. 5 23 t/m 26 deels bevestigd 1 groep, geen strijd when mogadishu meets tilburg… 102 Main code Summary quote Resp. Rule nr. Subcode 1 Subcode 2 Social identity theory Wij zijn geen vergelijkbare groep. Iedereen is verschillend. De een houdt van voetbal, de ander van khat. Ik vind khat gebruik slecht, ik heb het nooit geprobeerd, dus ik weet het niet, maar veel mensen vinden het slecht. Ik heb geen voorkeur over met welke mensen ik omga, SOM of andere mensen, voor mij is het allemaal hetzelfde. We zijn allemaal mensen en dat is het enige. Landen zijn verschillend, maar mensen niet, mensen zijn allemaal hetzelfde. Er is volgens mij geen spanning of strijd tussen groepen, ik heb nooit problemen gezien of meegemaakt. 6 69 t/m 76 niet bevestigd niet 1 groep, geen strijd met andere groepen Social identity theory Ik heb eerst in Engeland gewoond, drie maanden. Dat vond ik niet fijn, die mensen discrimineren heel veel. Dat is in NL veel minder. Het gebeurt soms wel, een vriendin van mij die kwam mensen tegen die zeiden dat ze terug moest naar haar eigen land. De politie kwam en er was bloed. Dat waren jongens van 16 of zo. Gelukkig gebeurt dat hier helemaal niet vaak. Ik heb zelf nog nooit zoiets meegemaakt of gezien. 7 259 t/m 281 deels bevestigd soms strijd Social identity theory Volgens mij zijn Somaliërs allemaal hetzelfde. Ze hebben hetzelfde geloof en dezelfde taal. Ik heb niet het idee dat groepen tegen elkaar zijn. Of dat ze vechten. Hier in de buurt niet. Ik heb niet per se liever contact met Somaliërs, maar met het praten gaat het wel veel makkelijker. Dat is wel een verschil. 7 294 t/m 308 deels bevestigd 1 groep, geen strijd Social identity theory Ik denk daardoor niet echt anders over Nederlanders. Mensen zeggen dat ik anders ben, maar ik zeg dan dat ik net zo ben als de andere Somaliërs. Mensen oordelen snel. Ik wil dat zelf niet doen. Ik wil eerst een persoon leren kennen. Dat probeer ik ook. Bij sommige mensen zie je het wel, dat ze negatief zijn, die wil ik liever niet leren kennen. Ik denk niet altijd dat Nederlanders of anderen slecht zijn. Maar ik vind het wel stom dat ze dan over mij zeggen dat ik goed ben. Waarom? Maar ik wil mensen eigenlijk altijd eerst een kans geven, ze eerst leren kennen en dan pas oordelen. Maar ik wordt wel voorzichtiger. Wat terughoudender. Je denkt van: het zou kunnen dat hij/ zij ook zo denkt. Ze zeggen dat SOM in groepjes bij elkaar verzamelen, maar Nederlanders doen dat ook. Mijn buurvrouw (Ivoorkust) had nieuw werk en werd buitengesloten. Ik was erbij gaan zitten en mee gaan lachen. Ze hebben haar een week genegeerd. Ik zou contact hebben gezocht. Zij heeft ontslag genomen. Je moet contact maken, misschien vinden die mensen het ook gewoon wel moeilijk om in te schatten of je aardig bent of zo. Of wat voor type je bent. 8 67 t/m 92 deels bevestigd Individuele verschillen, maar ook één groep en groepsvorming, wel strijd, contact zoeken belangrijk 103 appendixes Main code Summary quote Resp. Rule nr. Subcode 1 Subcode 2 Social identity theory Discriminatie is er, ookal zeggen mensen van niet. Op mijn werk en buiten heb ik er dagelijks mee te maken. Bij de rij van de kassa beginnen mensen te klagen als ik SOM praat met iemand anders. Soms kan het gewoon niet anders, of wil die ander niet anders. We hebben laatst ook een ruzie meegemaakt, een gevecht. De broer van een Antilliaanse, discriminerende, vrouw zocht ruzie (ik wilde alleen discussie) en toen is er gevochten. Een vriendin van mij kreeg een interne bloeiding, nu moet ze geopereerd worden. Ze zeiden dat wij stonken. Ik vind hierdoor de contacten in mijn buurt niet per se slecht. Er zijn gewoon goede en slechte mensen. In mijn flat groet iedereen elkaar (behalve een racistische man op de 4e verdieping). Dat zijn slechte mensen. Ik vermijd die gewoon en maak me er niet druk over. Ik denk dan: laat ze maar, mijn woonplezier gaat daar niet van weg. Zijn vrouw zegt wel ‘hallo’. 8 67 t/m 92 deels bevestigd wel groepsvorming en strijd, maar niet met iedereen, ik vermijd mensen die discrimineren. Social identity theory De meeste SOM zijn voor mij wel 1 groep. Maar ik herken niet dat het soms botst met andere groepen. 9 55 t/m 62 deels bevestigd 1 groep, geen strijd Social identity theory De meeste SOM zijn voor mij wel 1 groep. Maar ik herken niet dat het soms botst met andere groepen. 10 55 t/m 62 deels bevestigd 1 groep, geen strijd Social identity theory De meeste SOM zijn voor mij wel 1 groep. Maar ik herken niet dat het soms botst met andere groepen. 11 55 t/m 62 deels bevestigd 1 groep, geen strijd when mogadishu meets tilburg… 104 105 when mogadishu meets tilburg… 106 The Somali flag was created in 1954 during the transitional period of Somalia's history. The five-pointed white star of unity in its center represents the Somali ethnic group found in five regions: Djibouti, the Ogaden region in Ethiopia, the northeastern province in Kenya, the former British Somaliland, and Italian Somaliland territories. The flag's light blue background is influenced by the UN flag, in recognition of the UN's role in Somalia's transition to independence. However, it is often associated with the sky and the Indian Ocean as well. ("Flag of Somalia," n.d.)