1.
V16: Diploma in 2D Animation
2.
V17:Diploma in Basic Facility Services (DBFS)
3. V19: B.Sc in Facility Services (B.sc(Fs))
V16: Diploma in 2D Animation
Sr. Course
Title
No. code
Credits
Nature
(Th/Prct/Prj)
1 DTA101
Storyboarding principal and
Scripting
4
Theory
2 DTA102 Classical Animation 4 Practical
3
4
DTA103 Classical Animation
DTA104 Digital art I
DTA105 Digital art I
4
4
Theory
Practical
5 4 Theory
6 DTA106 Color Theory 4 Theory
7 DTA107 Digital art II 4 Practical
8 DTA108 Digital art II 4 Theory
D TA1 01. Storyboarding principal & Scripting (Theory)
Unit.1: Introduction to Screenwriting : Scene headings, Character name ,Dialogue
Unit.2: Drama and Comedy : Genre and plot, Approaches genre, Comedy and genre
Unit.3: Characters: Characters
Unit.4: Beginning middle and end: Set-Up Conflict, Structural examples, Action,
Unit.5: The screenwriter’s toolkit: Preparing your outline, Screenplay, Layout
Unit.6: Rewriting: Sequences and scenes, Action and visual style, Dialogue
Unit.7: Introduction Storyboards: Introduction
Unit.8: Storyboards beginning: Preproduction teem, storyboard
Unit.9: Storyboard & Artist: Storyboard and artist
Unit.10 : Principles of Storyboard: Drawing Skills, Building Storyboard, Classic Film
Unit.11: Illustrating Action: Action & Storyboard
1

Unit.12: The Shot: Montage, Editing, Dynamic Design
Unit.13: Animatics: Sequencing, Editing, Special Effects
D T A1 02. Classical Animation (Practical)
Unit.1: Squash and stretch: Introduction and use
Unit.2: Anticipation: Introduction and use
Unit.3: Staging: Introduction and use
Unit.4: Straight ahead action and pose to pose: Introduction and use
Unit.5: Follow through and overlapping action: Introduction and use .
Unit.6: Slow in and slow out: Introduction and use
Unit.7: A r c s : Introduction and use
Unit.8: Secondary action: Introduction and use.
Unit.9: Timing: Introduction and use
Unit.10: Exaggeration: Introduction and use
Unit.11: Appeal: Introduction and use .
Unit.12: Solid drawing: Introduction and use
DTA103. Classical Animation (Theory)
Unit.1: Go for the Truth: Gesture, The Essence, Go For The Truth
Unit.2: The Animator's Sketchbook: Composition, Ron Husband's Sketchbook
Unit.3: A Visual Vocabulary for Drawing: Lines, Simple Approach to Drawing
Unit.4: The First Impression: Short-pose Sketching, Dividing the Body into Units
Unit.5: Elements of the Pose: Angles and Tension, Tennis and Angles .
Unit.6: Pushing the Gesture: Drawing Gesture from the Model, Stick to the Theme
Unit.7: Principles of Animation: Drawing Principles, Principles of Animation
Unit.8: A Sense of Story: A Sense of Story, A Thinking Person's Art.
Unit.9: Creative energy: Creativity
Unit.10: Introduction to timing of animation: General principles of timing,
Unit.11: Effects animation: flames and smoke, Water, Rain .
Unit.12: Characterization acting: The use of timing to suggest mood
DTA104. Digital art I (Practical)
Unit.1: Introduction To Digital Tools: Introduction and use
Unit.2: Layers Pattern: Introduction and use, using in pencil
Unit.3: Digital Drawing Tools: Introduction and, using in pencil
Unit.4: Bitmap drawing: Introduction and use Pencil Tool, Brush Tool
Unit.5: Vector drawing: Introduction and use Outline .
Unit.6: Canvas Navigation: Introduction
Unit.7: Cut-out animation: Introduction and use Frames per second,
Unit.8: 2D Animation production pipeline: Introduction and use Onion Skin
Unit.9: 2D digital animation software: Introduction and use Adjusting Keys
Unit.10: 2D animation pipeline I: Introduction and use Importing Images,
Unit.11: 2D animation pipeline II: Introduction and use Cameras,
Unit.12: 2D animation pipeline III: Introduction and use Sound
2

DTA105. Digital art I (Theory)
Unit.1: Introduction To Digital Tools: Key Maps
Unit.2: Layers Pattern: using in pencil
Unit.3: Digital Drawing Tools: using in pencil
Unit.4: Bitmap drawing: Pencil Tool, Brush Tool
Unit.5: Vector drawing: Outline .
Unit.6: Canvas Navigation: Introduction
Unit.7: Cut-out animation: Frames per second,
Unit.8: 2D Animation production pipeline: Onion Skin
Unit.9: 2D digital animation software: Adjusting Keys
Unit.10: 2D animation pipeline I: Importing Images,
Unit.11: 2D animation pipeline II: Cameras,
Unit.12: 2D animation pipeline III: Sound
DTA106. Colour Theory (Theory)
Unit.1: Introduction World Color: World of Color, Source of Color
Unit.2: The Primary Color: Uses in Design
Unit.3: Binary Color: How to Use Them
Unit.4: Color Values: Tint and Shades
Unit.5: Complementary Color: Neighboring or Analogous Color, Triad and Split .
Unit.6: Color Triad: Triad and Split
Unit.7: Color in Various: Intensity or Grayed Color
Unit.8: The Psychology of Color: Psychology of Color.
Unit.9: Harmonies Color: Harmonies of Costume, Color in Commercial Dising
Unit.10: Design, Basic: Rule of thirds,
Unit.11: Adding Reality with Perspective: Perspective, Classic film examples .
Unit.12: Design, Composition and Colour: Li ght and Shadow, Importance of Colour
DTA107. Digital Art II (Practical)
Unit.1: Introduction To Digital Tools: Transform the Image
Unit.2: Digital; Photo Editing: Photo Editing
Unit.3: Working With Layer: layer example .
Unit.4: Digital Drawing : Introduction,
Unit.5: Working With Selection: Selection
Unit.6: Digital Photo Editing: Photo Editing .
Unit.7: Filter and Effects : Foreground mask
Unit.8: Color : Coloring
Unit.9: Advance Digital Drawing : Concept .
Unit.10: Image Manipulation : Introduction,
Unit.11: Pl ug-ins and Scripting : simple stroke
Unit.12: Advance Topics : Introduction
3

DTA108. Digital Art II (Theory)
Unit.1: Introduction to Digital tools: Structure of the book, Introduction tool
Unit.2: Digital fhoto editing: Opening file, Scaling, The scale tool
Unit.3: Working with layer: What’s layer , Using layer
Unit.4: Digital Drawing: Layer and Drawing, Drawing line and carves
Unit.5: Working with selection: Select menu, Moving selection.
Unit.6: Digital Photo touch-up: Darkroom work, Smudging blemishes
Unit.7: Filter and Effect: Image window filter , Filter for image
Unit.8: Color: .RGB and CMY color
Unit.9: Advance digital drawing: Mask tricks
Unit.10: Image manipulation: Colorizing image, Patterns with textures
Unit.11: Pl ug-ins and scripting: Plug-in,
Unit.12: Additional topic. Printing, Setting and Adjust
Sr.
No.
V17:Diploma in Basic Facility Services (DBFS)
Subject
Code
Course Structure: DBFS
Description
Subject
Theory Practical
Total
Marks Credit Points
1 DFS 101 Mechanized Housekeeping 100 - 100 4
2 DFS 102
3 DFS 103
Mechanized Housekeeping laboratory
Front Office Services
-
100
100
-
100
100
4
4
100
100
100
4
4
4
4 DFS 104 Building Maintenance 100 -
5 DFS 105
6 DFS 106
Safety & Security
Horticulture & Landscape
100
100
-
-
7 DFS 107
Front office ,Safety& security laboratory
- 100
8 DFS 108
Horticulture & Landscape ,Building maintenance laboratory
- 100
DFS 101: MechanizedHousekeeping
Total Marks=100
Unit 1:Introduction
1.1 Meaninganddefinition
1.2 ImportanceofHousekeeping
100
100
Marks-06
4
4
4

1.3 ResponsibilityoftheHousekeepingdepartment
1.4 AcareerintheHousekeepingdepartment
Unit 2:OrganizationalFramework
2.1 FrameworkoftheDepartment(large/medium/SmallFacility)
Marks-08
2.2 Organizational chart (Housekeeper-Head Boy/Group Leader, Supervisor
In-charge, AsstManager, Manager, Sr. Manager, Regionalnager ,
2.3
2.4
2.5
RegionalManager)
ReportingSystem
KeyPersons
Role ofKey personsinhousekeeping
Unit 3:Job Description& Job Specification
3.1 AttributesandQualitiesoftheHousekeepingstaff
3.2 Skillsof Housekeeper
Unit 4:Intra/Interdepartmental Co-ordination
4.1 FrontofficeandtheMaintenancedepartment
4.2 FacilityPlanning
Marks-08
Marks-08
4.3 DesignofHousekeepingDepartmentandrelevantsubsections
4.4 ConsumablesRequiredfor Work
Unit 5:Working Procedure
5.1 Briefing,Debriefing
5.2 Indentingfromstores-InventoryofHousekeepingItems
Marks- 08
5.3 IdentifyScopeofwork&Deploymentasper requirement
5.4 360DegreeFeedbackofworkandimprovement
Unit 6:Controlling Process Marks- 08
6.1. House Keeping Control Desk, Importance, Role, Co-Ordination,
Check List, Key Control
6.2 Handling Lost & Found
6.3 Forms, FormatsandregistersusedintheControlDesk
6.4 Pagingsystemsandmethods
Unit 7:CustomerCare
7.1 Handlingofclientqueries, problem,request
Unit 8:Typesof GuestHouse
8.1 Layoutof guestroom
8.2 Layoutofcorridor and floor pantry
Marks- 06
Marks- 08
8.3 Typesof guest rooms
Unit 9:Furniture /Fixtures/Fittings Marks- 06
9.1 Furnishings/Accessories/GuestSupplies/Amenitiesinaguest room/toilet(to bedealtinbriefonly)
Unit 10:Cleaning science Marks- 06
5

10.1Characteristicsofagoodcleaningagent
10.2 PHscaleandcleaningagentwiththeir application
10.3 Typesofcleaningagent
10.4 Cleaningproducts(DomesticandIndustrial)
Unit 11:Cleaning Equipment
11.1 Typesof Equipment
11.2OperatingPrinciplesofEquipment
11.3 CharacteristicsofGood equipment(Mechanical/Manual)
11.4Storage,Upkeep,Maintenanceofequipment
Unit 12:Care&Cleaning ofdifferentSurfaces
12.1 Metal,Glass,Leather,Rexene,Ceramic,Wood,Wall andfloor covering
Unit 13:Cleaning Procedure
13.1 CleaningProcedure
13.2 ProcessFlowChart
Unit 14:Cleaning of PublicAreas
14.1 CleaningandupkeepofPublicareas
14.2 Lobby, Toilets
14.3 Conference room/meetingroom/ banquetHalls
14.4 Administrationoffices
14.5 Road&Parking
14.6 Liftsand Elevators/Staircase/backareas/Frontareas/Corridor
DFS 102: Mechanized Housekeeping laboratory
Total Marks=100
Marks- 08
Marks- 08
Marks- 08
Marks- 10
1. To study and understand following documentation
-Job Description
- Job Specification
- Checklist
2.Moc-Drill for briefing, Debriefing and Work Allocation
3. To study the inventory in stores- Indenting, Available stock, Ordering
4. To study and understand inventory management software
5. To study and understand the significance of safety tools .
6. To understand various chemicals used for Housekeeping work.
7. To understand overall working of manual housekeeping equipment’s.
8. To understand overall working of automated housekeeping equipment’s.
6

9. To study mechanized tool – Wet and dry Vacuum cleaner.
10.To study mechanized tool – FM Generator
11. To study mechanized tool –Auto scrubber and dryer.
12.To study mechanized tool –Manual road sweeper.
13.To study mechanized tool –single disk scrubber.
14.To study mechanized tool –Air Blower
15.To understand the procedure for miner maintence of mechanized equipment’s.
DFS 103: Front Office Services
TotalMarks=100
Unit 1.Introduction of hospitality industry.
1.1
History of hospitality industry
1.2
Development of hospitality in India
1.3
Customer relation
1.4
Language training
Unit 2.Facility management.
2.1 Define the term “Facility Management”.
2.2 Tariff & basis of charging
2.3 Room tariff card & different rates
2.4 Financial management in facility management.
2.5 Property cost, service charges, & principles of facilities finance.
Unit 3.Front Office operation.
3.1 Organizational charts
3.2 Staffing, scheduling, work shifts
Unit 4.Job specification &job description.
4.1 Job specification & job description of front office personnel
4.2 Rules of the house for the front office staff
4.3 Qualities of a good front office employee
Unit 5.Facility Outsourcing.
5.1 Outsourcing core-non core activities
5.2 Choosing contractors. a) Tender document b) Service level agreement c) Contractual arrangements etc..
Unit 6. Front Office System
7
Marks-08
Marks-10
Marks-08
Marks-08
Marks-10
Marks-08

6.1 Front Office forms
6.2 Front Office equipment’s
6.3 Front Office- functions & importance of front office.
Unit 7. The Help Desk
7.1 Introduction
7.2Functions of receptionist
7.3 Importance of reception
7.4 Receptionist’s check list & qualification criteria
Unit 8. Communication
8.1 Introduction
8.2 Objectives of communication
8.3 Definition & meaning of communication
Unit 9.Process of Communication.
9.1 Importance of communication
9.2 Characteristics’ of communication
9.3 Elements of communication
9.4 Process of communication
Unit 10. Property Management System
10.1 Acquisition and disposal of Property.
10.2 Buying Property.
10.3 Valuation for Acquisition and disposal
Unit 11. Contract Workers
11.1 Contractors health & safety
11.2 Contract workers, casual workers, agency workers
11.3 Flexible working.
Unit 12.Telecom & Mail management.
12.1 Introduction
12.2 Mail management
12.3 Message handling
12.4 EPABX system & new technologies in telephone
12.5 Interdepartmental co-ordination
12.6 Telephone communication
12.7 Presentation skill (posture/speaker)
DFS 104: Building Maintenance
8
Marks-08
Marks-08
Marks-08
Marks-08
Marks-08
Marks-08

TotalMarks=100
Unit 1 :IntroductionMarks- 08
1.1 TypesofTrades
1.2 Utilities
1.3 Objectives
Unit 2 :Organizational StructureMarks- 12
2.1 Rolls&Responsibility
2.2 JobDescription
2.3 VariousSafety Measuresinvolvedintheindustry
2.4 ElementaryfirstAid
2.5 ConceptofStandard
Unit 3 :Identificationof TradeMarks- 08
3.1 ElectricalHandTools&Specifications
3.2 Plumber Hand Toolandspecifications
3.3 Carpenter handtoolsandspecifications
Unit 4:Fundamental Of Electricity:
4.1 ElectronTheory-FreeElectron
4.2 FundamentalTerms&Definitions
4.3 Units&EffectsofElectricCurrent
Unit 5:Conductors, insulators&semi-conductors
5.1 Explanation,Definitionandpropertiesofconductors,insulators andsemi-conductors
5.2 Voltage gradingof different types of Insulators,
Temp. Rise permissible
5.3 Ohm’sLaw- , Resistors-,Kirchhoff’sLaws
Unit 6:CommonElectrical Accessories:
6.1 Explanationofswitcheslampholders, plugsandsockets
6.2 Developmentsofdomesticcircuits
6.3 Alarm&switches,lamp,fanwithindividualswitches,Twoway switch
Unit 7:Wiring:
7.1 Electricwirings
7.2 Importance
7.3 E.E.rules
7.4 insulatingmaterials
7.5 Propertiesof commoninsultingmaterials
7.6 Earthing
Unit 8:Introductionto Plumbing
8.1 Introduction
8.2 PlumbingCodes
8.3 WastePiping
Unit 9:The Drain, Waste, and VentSystem
9.1 Stacks
Marks-08
Marks- 08
Marks- 10
Marks- 12
Marks- 08 arks- 08
9

9.2 BuildingDrain
9.3 Traps&Vents
9.4 ToiletMaintenance
Unit 10:DislodgingObjectsFromOtherFixturesMarks-08
10.1 Sink
10.2 Lavatory
10.3 Bathtub
10.4Shower
Unit 11:Clogged MainDrain:
11.1 TreeRoots
11.2 ManyFixtureObstructions
11.3 GarbageDisposalMaintenance
11.4 DrainClogs
11.5Cuttingthecounter Top
Unit 12:Carpenter:
12.1Introduction
12.2 Application
12.3 Tools&Theiruses
DFS 105 :Safety&Security
TotalMarks=100
Teaching Scheme:
1.Theory4Hrs/Week
2.Practical2Hrs/Week
Exam Scheme-
1.Theory
:InternalAssessment–20,ExternalAssessment–80
2.Practical
:TermWork--- Marks, Oral----Marks, Practicalexam---- Marks
Unit 1:Conceptand ImportanceMarks- 06
1.1
Safety&Security,ApplicationAreasEg-GovtOrganization,
Private sector
1.2 Accidents
1.3 Fires
1.4 Cause
1.5 Procedure
1.6 AccidentReportForm
Unit 2:SecurityMarks- 08
2.1 SecurityofGuests
2.2 SecurityofStaff
2.3 SecurityofPublicAreas
2.4 SecurityofRooms
2.5 SecurityofBackOfficeAreas
Marks- 08
Marks- 08
10

Unit 3:Physical SecuritiesMarks- 10
3.1 Introduction
Unit 4:FirstAid Marks-08
4.1 Concept
4.2 MedicalEmergencies
4.2.1 HeartAttack
4.2.2 Fits
4.2.3 Fainting
4.2.4 Unresponsiveness(Hypoglycemia-dueto lesssugarintheblood)
4.2.5 Asthma/BreathingProblem
4.3 TraumaEmergencies:
4.3.1 Fracture
4.3.2 Scalds
4.3.3 Burns
4.3.4 Bleedings
4.3.5 Amputation
4.4 EnvironmentalEmergencies:
4.4.1 Allergy
4.4.2 BeaBites
4.4.3 SnakeBites
4.4.4 Heat&ColdEmergencies
4.5 Cardio PulmonaryResuscitation
Unit 5:Safeguarding Assets:
5.1 Concerns for safetyandsecurityinHousekeepingoperations
5.2 Conceptofsafeguarding
5.3 Theft: Employee,guest, externalpersons
5.4 SecurityinFacility guest rooms
Unit 6:HazardousMaterial:
6.1 Types
6.2 Precautions
Unit 7:Documentation:
7.1 IncidentReportPreparations
7.2 HotWorkPermit
7.3 ColdWorkPermit
Unit 8:Typesof Fire
8.1 General
8.2 Oil
8.3 Chemical
8.4Metallic
8.5 Electrical
Unit 9:Methodsof Extinguishing FireMarks- 08
9.1 Cooling
9.2 Smothering
9.3 Starving
Marks- 08
Marks- 08
Marks- 08
Marks- 08
11

Unit 10:RiskAssessmentCheckListMarks- 06
Unit 11:Personnel protective equipment Marks- 08
11.1 Introduction
11.2 Objective
Unit 12:Tools&Equipment’sMarks- 10
12.1 Introduction
12.2 Objective
Unit 13:Major HazardousArea: Marks- 10
13.1 UnderstandingofRestricted/ SensitiveAreas
13.2 Precautionto betaken beforeenteringsuchareas
13.3 Correctiveactionsto betakenincaseofEmergency
Case Study: 1.CO2Blastintunnel
DFS 106:Horticulture &Landscaping
TotalMarks=100
Unit 1: IntroductionMarks- 06
1.1 Definition
1.2 Importance
1.3 Scope
Unit 2: TypesMarks- 08
2.1 Floriculture-FlowersGrowingandcare
2.2 Olericulture-VegetableGrowingandCare
2.3 Orchordculture-fruitpoutsgrowing& care
2.4 OrnamentalHorticulture
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
Landscaping&Gardening
Growingcaseofornamentalplants
Nursery Growing& care
Silviculture
Forestry
Unit 3: Landscape&GardeningMarks- 36
3.1 HistoryofGardeningandLandscaping
3.2 IdeasofGardening
3.3 Garden
3.3.1Definition
3.3.2Scope
3.3.3Importance
3.4 Selectionofsitefor gardendevelopment
3.5 PrinciplesofGardenDevelopment
3.5.1 Initialapproach, Arcs, Focal Point, Masseffect, Unity, Dividing
Line,Observation, Area Measurement, Light & shadow, Movement,
12

Division,TenetivePlan,Texture,Colors,Typeof Gardenetc
3.6 TypesofGarden
3.7 FeaturesofGarden
3.7.1 Fencing, CompoundWall,Gate,Steps,Steps,RoadDriver,
Paths,Archer,Pergolas,Rockgarden,Hedges,Edges,Borders,Beds
.Carpetbeds,Trees, Shrubs, Lawns, Dry Walls,
Amphitheateres ,PondsLakes,
Fountains,Grzels,Sundial,
Water walls,
Birdpath,Arhozium,Slaptce,
Seatsarbenches,Childrenplayarea,Train,Durtbin, Drinking
Waterbooth,waterchnels, Electrician,Tersershow,Toiletblocks,
Seasonalbeds
3.8 Other TypesofGarden
3.9 MaintenanceofGarden
3.9.1.Weeding, Forking, Earthing, Mannering,
Watering/Irrigation, Cutting, Planning, Shopping,
Supporting,Bahartreatment, Pest
&DiseaseControl,RenovationofFetus, UseofHarmon’s, Other
Cars
Unit 4: Nursery
4.1 SeasonalNursery
4.2 OrnamentalNursery
4.3 FruitplantNursery
4.4 Flower PlantNurseryandManagement
Marks- 08
Unit 5: Post
5.1 Typesof Post
5.2 Mixture forPostFilling
5.3 Arrangementof Post
5.4 Repotting&Deporting
5.5 Hangingbaskets
Marks- 08
5.6 BonsiMaking
5.7 MediasofRaisingSeedlings
5.8 GrowthofPlans&GrowingRooms
5.9 Raisingofplantsby-Seeds,Graiting–TypeofGraftingBudding,Separationetc
Unit 6: Costing:
6.1 CostingofGardenDevelopment
6.2 MaterialRequirement
6.3 SiteSurveyandmeasurement
6.4 Planning,Designing
6.5 ConceptDesigning
6.6 ActualWorkExecution
6.7 SequenceofWorkExecution
6.8 BudgetofWork
Unit 7: KAIZAN Rulesof Work:
Marks- 08
Marks- 06
Unit 8: SafetyRules&Regulations: Marks- 08
13

Unit 9: RecordMaintaining
Unit 10: Toolsand there use andcare
DFS 107:Front office ,Safety& security laboratory
Marks- 06
Marks- 06
TotalMarks=100
Section 1: Front office
1) Telephone Handling a.
How to speak. b.
Manners and etiquettes c.
What to Speak.
2) Communication with Guest/ Client/Customer
Channelizing the call.
3) Telephone Reservation of a room / Facility.
Dealing with Guests related to business.
4) Filling of a reservation form. a.
Reservation of a business or task b.
Requisition form.
5) Handling of guest enquiry and guest complaint.
6) Documents handling. (Corras) a.
Inward Documents b.
Outward Documents c.
Channelizing.
7) Co ordination with other departments (Situation Handling)
Engineering maintenance purchase
8) Working with Hospitality desk .(Situation base)
Information, Reservation, Reception, Travel desk.
9) Working with business center and services a.
Internet services. b.
Meditation c.
Fax, on call secretary
10) Staffing / Manpower Management
14

a.
Duty Rota b.
Shift Management c.
Leave d.
Attendance
# Various Reports with Formats and its uses .
Section 2: Safety& security laboratory
1.
Introduction to various safety equipment and clothing-
• Demonstration on how to use and care and maintenance of equipment’s.
2.
Identification and reading of safety signs and instructions-
• Different signs they should be able to identify, and able to read and understand instruction given.
3.
First Aid-
• Treating basic injuries like; cuts, burns, bruises, fainting etc.
4.
First Aid-
• Treatment in case of Fire, fracture, dislocation, heart attack.
5.
Introduction to types of fire and method of fire fighting-
• Demonstration should be given
6.
Dealing with situations-
• Theft by employees
• Theft by guest
7.
Security check and inspection-
8.
Documenting and reporting incidences, and taking corrective actions
DFS 108: Horticulture & Landscape ,Building maintenance laboratory
Total Marks=100
Section 1: Horticulture & Landscape
1.
Study of Tools and Implements.
2.
Identification of different Edge and Hedge plants.
3.
Identification of different Foliage and Flowering shrubs.
4.
Identification of different Ornamental Climbers and Creepers.
5.
Identification of different Ornamental and Foliage Trees.
6.
Identification of types of lawns.
7.
Study of propagation Media and Container.
8.
Study of Potting, Repotting and Transplanting.
9.
Propagation of Specialized Vegetative Structures.
10.
Study of propagation by Cutting
11.
Study of different methods of Layering.
15

12.
Study of different methods of Grafting.
13.
Study of different methods of Budding.
14.
Study of plantation techniques for trees and shrubs.
15.
Visit to gardens & nurseries.
Section 2: Building maintenance
1.
To study of electrical hand tools and their specifications.
2.
To study of Plumbing hand tools and their specifications.
3.
To study of carpentry hand tools and their specifications.
4.
To Study electrical wiring.
5.
To study electrical accessory.
6.
To study electrical conductor, insulator and semiconductor materials.
7.
Design the water distribution system for a bathroom.
8.
To study the types of threads and perform any two types.
Sr.
No.
V19: B.Sc in Facility Services (B.sc(Fs))
Course Structure: B.sc(Fs)
Suggested
Course Subject
Code
Description
Theory Practical
First year
1 BFS – 101
2 BFS – 102
Mechanized Housekeeping
Mechanized Housekeeping laboratory
100
-
-
100
3 BFS – 103
4 BFS – 104
5 BFS – 105
6 BFS – 106
7 BFS – 107
8 BFS – 108
Front Office Services
Building Maintenance
Safety & Security
Horticulture & Landscape
Front office ,Safety& security laboratory
Horticulture & Landscape ,Building maintenance laboratory
100
100
100
100
-
-
-
-
-
-
100
100
Second Year
1 BFS – 201
2 BFS – 202
3 BFS – 203
4 BFS – 204
5 BFS – 205
6 BFS – 206
7 BFS – 207
8 BFS –208
Applied Mechanized Housekeeping
Applied Mechanized Housekeeping laboratory
Domestic Services
Applied Building Maintenance
Safety & Security Advance concept
Applied Horticulture & Landscape
Domestic Services , Safety & Security Advance concept laboratory
Applied Horticulture & Landscape, Applied Building
Maintenance laboratory
100
-
100
100
100
100
-
-
-
100
-
-
-
-
100
100
Third Year
1 BFS – 301 Operation Management 100 -
Total
Marks
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
Credit
Points
4
6
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
16

2 BFS – 302
3
4
BFS
BFS
– 303
– 304
Marketing Management purchase Management
Finance, Account Taxation & commercial
Management
H R & Admin Management 5 BFS – 305
6 BFS – 306 Project
First Year:
100
100
100
100
-
-
-
-
-
150
100
100
100
100
150
BFS 101: Mechanized Housekeeping
Total Marks=100
Unit 1:Introduction
1.1 Meaninganddefinition
1.2 ImportanceofHousekeeping
1.3 ResponsibilityoftheHousekeepingdepartment
1.4 AcareerintheHousekeepingdepartment
Unit 2:OrganizationalFramework
2.1 FrameworkoftheDepartment(large/medium/SmallFacility)
Marks-06
Marks-08
2.2 Organizational chart (Housekeeper-Head Boy/Group Leader, Supervisor
In-charge, AsstManager, Manager, Sr. Manager, Regionalnager ,
RegionalManager)
2.3 ReportingSystem
2.4 KeyPersons
2.5 Role ofKey personsinhousekeeping
Unit 3:Job Description& Job Specification
3.1 AttributesandQualitiesoftheHousekeepingstaff
3.2 Skillsof Housekeeper
Unit 4:Intra/Interdepartmental Co-ordination
4.1 FrontofficeandtheMaintenancedepartment
4.2 FacilityPlanning
Marks-08
Marks-08
4.3 DesignofHousekeepingDepartmentandrelevantsubsections
4.4 ConsumablesRequiredfor Work
Unit 5:Working Procedure
5.1 Briefing,Debriefing
5.2 Indentingfromstores-InventoryofHousekeepingItems
Marks- 08
5.3 IdentifyScopeofwork&Deploymentasper requirement
5.4 360DegreeFeedbackofworkandimprovement
Unit 6:Controlling Process Marks- 08
6.1. House Keeping Control Desk, Importance, Role, Co-Ordination,
Check List, Key Control
6.2 Handling Lost & Found
6.3 Forms, FormatsandregistersusedintheControlDesk
6
6
6
6
6
17

6.4 Pagingsystemsandmethods
Unit 7:CustomerCare
7.1 Handlingofclientqueries, problem,request
Unit 8:Typesof GuestHouse
8.1 Layoutof guestroom
Marks- 06
Marks- 08
8.2 Layoutofcorridor and floor pantry
8.3 Typesof guest rooms
Unit 9:Furniture /Fixtures/Fittings Marks- 06
9.1 Furnishings/Accessories/GuestSupplies/Amenitiesinaguest room/toilet(to bedealtinbriefonly)
Unit 10:Cleaning science
10.1Characteristicsofagoodcleaningagent
10.2 PHscaleandcleaningagentwiththeir application
Marks- 06
10.3 Typesofcleaningagent
10.4 Cleaningproducts(DomesticandIndustrial)
Unit 11:Cleaning Equipment
11.1 Typesof Equipment
11.2OperatingPrinciplesofEquipment
11.3 CharacteristicsofGood equipment(Mechanical/Manual)
11.4Storage,Upkeep,Maintenanceofequipment
Unit 12:Care&Cleaning ofdifferentSurfaces
12.1 Metal,Glass,Leather,Rexene,Ceramic,Wood,Wall andfloor covering
Unit 13:Cleaning Procedure
13.1 CleaningProcedure
13.2 ProcessFlowChart
Unit 14:Cleaning of PublicAreas
14.1 CleaningandupkeepofPublicareas
14.2 Lobby, Toilets
14.3 Conference room/meetingroom/ banquetHalls
14.4 Administrationoffices
14.5 Road&Parking
14.6 Liftsand Elevators/Staircase/backareas/Frontareas/Corridor
Marks- 08
Marks- 08
Marks- 08
Marks- 10
BFS 102: Mechanized Housekeeping laboratory
Total Marks=100
1. To study and understand following documentation
-Job Description
- Job Specification
18

- Checklist
2.Moc-Drill for briefing, Debriefing and Work Allocation
3. To study the inventory in stores- Indenting, Available stock, Ordering
4. To study and understand inventory management software
5. To study and understand the significance of safety tools .
6. To understand various chemicals used for Housekeeping work.
7. To understand overall working of manual housekeeping equipment’s.
8. To understand overall working of automated housekeeping equipment’s.
9. To study mechanized tool – Wet and dry Vacuum cleaner.
10.To study mechanized tool – FM Generator
11. To study mechanized tool –Auto scrubber and dryer.
12.To study mechanized tool –Manual road sweeper.
13.To study mechanized tool –single disk scrubber.
14.To study mechanized tool –Air Blower
15.To understand the procedure for miner maintence of mechanized equipment’s.
BFS 103: Front Office Services
TotalMarks=100
Unit 1.Introduction of hospitality industry.
1.5
History of hospitality industry
1.6
Development of hospitality in India
1.7
Customer relation
1.8
Language training
Unit 2.Facility management.
2.1 Define the term “Facility Management”.
2.2 Tariff & basis of charging
2.3 Room tariff card & different rates
2.4 Financial management in facility management.
2.5 Property cost, service charges, & principles of facilities finance.
Unit 3.Front Office operation.
3.1 Organizational charts
3.2 Staffing, scheduling, work shifts
Unit 4.Job specification &job description.
Marks-08
Marks-10
Marks-08
Marks-08
19

4.1 Job specification & job description of front office personnel
4.2 Rules of the house for the front office staff
4.3 Qualities of a good front office employee
Unit 5.Facility Outsourcing.
5.1 Outsourcing core-non core activities
5.2 Choosing contractors. d) Tender document e) Service level agreement f) Contractual arrangements etc..
Unit 6. Front Office System
6.1 Front Office forms
6.2 Front Office equipment’s
6.3 Front Office- functions & importance of front office.
Unit 7. The Help Desk
7.1 Introduction
7.2Functions of receptionist
7.3 Importance of reception
7.4 Receptionist’s check list & qualification criteria
Unit 8. Communication
8.1 Introduction
8.2 Objectives of communication
8.3 Definition & meaning of communication
Unit 9.Process of Communication.
9.1 Importance of communication
9.2 Characteristics’ of communication
9.3 Elements of communication
9.4 Process of communication
Unit 10. Property Management System
10.1 Acquisition and disposal of Property.
10.2 Buying Property.
10.3 Valuation for Acquisition and disposal
Unit 11. Contract Workers
11.1 Contractors health & safety
11.2 Contract workers, casual workers, agency workers
11.3 Flexible working.
Unit 12.Telecom & Mail management.
12.1 Introduction
12.2 Mail management
12.3 Message handling
12.4 EPABX system & new technologies in telephone
12.5 Interdepartmental co-ordination
12.6 Telephone communication
12.7 Presentation skill (posture/speaker)
20
Marks-10
Marks-08
Marks-08
Marks-08
Marks-08
Marks-08
Marks-08
Marks-08

BFS 104: Building Maintenance
TotalMarks=100
Unit 1 :IntroductionMarks- 08
1.1 TypesofTrades
1.2 Utilities
1.3 Objectives
Unit 2 :Organizational StructureMarks- 12
2.1 Rolls&Responsibility
2.2 JobDescription
2.3 VariousSafety Measuresinvolvedintheindustry
2.4 ElementaryfirstAid
2.5 ConceptofStandard
Unit 3 :Identificationof TradeMarks- 08
3.1 ElectricalHandTools&Specifications
3.2 Plumber Hand Toolandspecifications
3.3 Carpenter handtoolsandspecifications
Unit 4:Fundamental Of Electricity:
4.1 ElectronTheory-FreeElectron
4.2 FundamentalTerms&Definitions
4.3 Units&EffectsofElectricCurrent
Unit 5:Conductors, insulators&semi-conductors
5.1 Explanation,Definitionandpropertiesofconductors,insulators andsemi-conductors
5.2 Voltage gradingof different types of Insulators,
Temp. Rise permissible
5.3 Ohm’sLaw- , Resistors-,Kirchhoff’sLaws
Unit 6:CommonElectrical Accessories:
6.1 Explanationofswitcheslampholders, plugsandsockets
6.2 Developmentsofdomesticcircuits
6.3 Alarm&switches,lamp,fanwithindividualswitches,Twoway switch
Unit 7:Wiring:
7.1 Electricwirings
7.2 Importance
7.3 E.E.rules
7.4 insulatingmaterials
7.5 Propertiesof commoninsultingmaterials
7.6 Earthing
Unit 8:Introductionto Plumbing
8.1 Introduction
8.2 PlumbingCodes
8.3 WastePiping
Marks-08
Marks- 08
Marks- 10
Marks- 12
Marks- 08
21

Unit 9:The Drain, Waste, and VentSystem
9.1 Stacks
9.2 BuildingDrain
9.3 Traps&Vents
9.4 ToiletMaintenance
Unit 10:DislodgingObjectsFromOtherFixturesMarks-08
10.1 Sink
10.2 Lavatory
10.3 Bathtub
10.4Shower
Unit 11:Clogged MainDrain:
11.1 TreeRoots
11.2 ManyFixtureObstructions
11.3 GarbageDisposalMaintenance
11.4 DrainClogs
11.5Cuttingthecounter Top
Unit 12:Carpenter:
12.1Introduction
12.2 Application
12.3 Tools&Theiruses
BFS 105 :Safety&Security
TotalMarks=100
Teaching Scheme:
1.Theory4Hrs/Week
2.Practical2Hrs/Week
Exam Scheme-
1.Theory
:InternalAssessment–20,ExternalAssessment–80
2.Practical
:TermWork--- Marks, Oral----Marks, Practicalexam---- Marks
Unit 1:Conceptand ImportanceMarks- 06
1.2
Safety&Security,ApplicationAreasEg-GovtOrganization,
Private sector
1.2 Accidents
1.3 Fires
1.4 Cause
1.5 Procedure
1.6 AccidentReportForm
Unit 2:SecurityMarks- 08
2.1 SecurityofGuests
2.2 SecurityofStaff arks- 08
Marks- 08
Marks- 08
22

2.3 SecurityofPublicAreas
2.4 SecurityofRooms
2.5 SecurityofBackOfficeAreas
Unit 3:Physical SecuritiesMarks- 10
3.1 Introduction
Unit 4:FirstAid Marks-08
4.1 Concept
4.2 MedicalEmergencies
4.2.1 HeartAttack
4.2.2 Fits
4.2.3 Fainting
4.2.4 Unresponsiveness(Hypoglycemia-dueto lesssugarintheblood)
4.2.5 Asthma/BreathingProblem
4.3 TraumaEmergencies:
4.3.1 Fracture
4.3.2 Scalds
4.3.3 Burns
4.3.4 Bleedings
4.3.5 Amputation
4.4 EnvironmentalEmergencies:
4.4.1 Allergy
4.4.2 BeaBites
4.4.3 SnakeBites
4.4.4 Heat&ColdEmergencies
4.5 Cardio PulmonaryResuscitation
Unit 5:Safeguarding Assets:
5.1 Concerns for safetyandsecurityinHousekeepingoperations
5.2 Conceptofsafeguarding
5.3 Theft: Employee,guest, externalpersons
5.4 SecurityinFacility guest rooms
Unit 6:HazardousMaterial:
6.1 Types
6.2 Precautions
Unit 7:Documentation:
7.1 IncidentReportPreparations
7.2 HotWorkPermit
7.3 ColdWorkPermit
Unit 8:Typesof Fire
8.1 General
8.2 Oil
8.3 Chemical
8.4Metallic
8.5 Electrical
Unit 9:Methodsof Extinguishing FireMarks- 08
Marks- 08
Marks- 08
Marks- 08
Marks- 08
23

9.1 Cooling
9.2 Smothering
9.3 Starving
Unit 10:RiskAssessmentCheckListMarks- 06
Unit 11:Personnel protective equipment Marks- 08
11.1 Introduction
11.2 Objective
Unit 12:Tools&Equipment’sMarks- 10
12.1 Introduction
12.2 Objective
Unit 13:Major HazardousArea: Marks- 10
13.1 UnderstandingofRestricted/ SensitiveAreas
13.2 Precautionto betaken beforeenteringsuchareas
13.3 Correctiveactionsto betakenincaseofEmergency
Case Study: 1.CO2Blastintunnel
BFS 106:Horticulture &Landscaping
TotalMarks=100
Unit 1: IntroductionMarks- 06
1.1 Definition
1.2 Importance
1.3 Scope
Unit 2: TypesMarks- 08
2.1 Floriculture-FlowersGrowingandcare
2.2 Olericulture-VegetableGrowingandCare
2.3 Orchordculture-fruitpoutsgrowing& care
2.4 OrnamentalHorticulture
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
Landscaping&Gardening
Growingcaseofornamentalplants
Nursery Growing& care
Silviculture
Forestry
Unit 3: Landscape&GardeningMarks- 36
3.1 HistoryofGardeningandLandscaping
3.2 IdeasofGardening
3.3 Garden
3.3.1Definition
3.3.2Scope
3.3.3Importance
24

3.4 Selectionofsitefor gardendevelopment
3.5 PrinciplesofGardenDevelopment
3.5.1 Initialapproach, Arcs, Focal Point, Masseffect, Unity,
Dividing Line, Observation, Area Measurement, Light
Movement, Division,TenetivePlan,Texture,Colors,Typeof Gardenetc
& shadow,
3.7.1
3.6 TypesofGarden
3.7 FeaturesofGarden
Fencing, CompoundWall,Gate,Steps,Steps,RoadDriver,
Paths,Archer,Pergolas,Rockgarden,Hedges,Edges,Borders,Beds.Carpetbeds,Trees, Shrubs,
Lawns, Dry Walls,Amphitheateres ,PondsLakes, Water walls, Fountains,Grzels,Sundial,
Birdpath,Arhozium,Slaptce, Seatsarbenches,Childrenplayarea,Train,Durtbin, Drinking
Waterbooth,waterchnels, Electrician,Tersershow,Toiletblocks, Seasonalbeds
3.8 Other TypesofGarden
3.9 MaintenanceofGarden
3.9.1.Weeding, Forking, Earthing, Mannering, Watering/Irrigation, Cutting, Planning,
Shopping, Supporting,Bahartreatment, Pest &DiseaseControl,RenovationofFetus,
UseofHarmon’s, Other Cars
Unit 4: Nursery
4.1 SeasonalNursery
4.2 OrnamentalNursery
4.3 FruitplantNursery
4.4 Flower PlantNurseryandManagement
Marks- 08
Unit 5: Post
5.1 Typesof Post
5.2 Mixture forPostFilling
5.3 Arrangementof Post
5.4 Repotting&Deporting
5.5 Hangingbaskets
Marks- 08
5.6 BonsiMaking
5.7 MediasofRaisingSeedlings
5.8 GrowthofPlans&GrowingRooms
5.9 Raisingofplantsby-Seeds,Graiting–TypeofGraftingBudding,Separationetc
Unit 6: Costing: Marks- 08
6.1 CostingofGardenDevelopment
6.2 MaterialRequirement
6.3 SiteSurveyandmeasurement
6.4 Planning,Designing
6.5 ConceptDesigning
6.6 ActualWorkExecution
6.7 SequenceofWorkExecution
6.8 BudgetofWork
Unit 7: KAIZAN Rulesof Work: Marks- 06
Unit 8: SafetyRules&Regulations: Marks- 08
Unit 9: RecordMaintaining Marks- 06
25

Unit 10: Toolsand there use andcare
BFS 107:Front office ,Safety& security laboratory
TotalMarks=100
Section 1: Front office
Marks- 06
11) Telephone Handling d.
How to speak. e.
Manners and etiquettes f.
What to Speak.
12) Communication with Guest/ Client/Customer
Channelizing the call.
13) Telephone Reservation of a room / Facility.
Dealing with Guests related to business.
14) Filling of a reservation form. c.
Reservation of a business or task d.
Requisition form.
15) Handling of guest enquiry and guest complaint.
16) Documents handling. (Corras) d.
Inward Documents e.
Outward Documents f.
Channelizing.
17) Co ordination with other departments (Situation Handling)
Engineering maintenance purchase
18) Working with Hospitality desk .(Situation base)
Information, Reservation, Reception, Travel desk.
19) Working with business center and services d.
Internet services. e.
Meditation f.
Fax, on call secretary
20) Staffing / Manpower Management
26

e.
Duty Rota f.
Shift Management g.
Leave h.
Attendance
# Various Reports with Formats and its uses .
Section 2: Safety& security laboratory
9.
Introduction to various safety equipment and clothing-
• Demonstration on how to use and care and maintenance of equipment’s.
10.
Identification and reading of safety signs and instructions-
• Different signs they should be able to identify, and able to read and understand instruction given.
11.
First Aid-
• Treating basic injuries like; cuts, burns, bruises, fainting etc.
12.
First Aid-
• Treatment in case of Fire, fracture, dislocation, heart attack.
13.
Introduction to types of fire and method of fire fighting-
• Demonstration should be given
14.
Dealing with situations-
• Theft by employees
• Theft by guest
15.
Security check and inspection-
16.
Documenting and reporting incidences, and taking corrective actions
BFS 108: Horticulture & Landscape ,Building maintenance laboratory
Total Marks=100
Section 1: Horticulture & Landscape
16.
Study of Tools and Implements.
17.
Identification of different Edge and Hedge plants.
18.
Identification of different Foliage and Flowering shrubs.
19.
Identification of different Ornamental Climbers and Creepers.
20.
Identification of different Ornamental and Foliage Trees.
21.
Identification of types of lawns.
22.
Study of propagation Media and Container.
23.
Study of Potting, Repotting and Transplanting.
24.
Propagation of Specialized Vegetative Structures.
25.
Study of propagation by Cutting
26.
Study of different methods of Layering.
27.
Study of different methods of Grafting.
28.
Study of different methods of Budding.
27

29.
Study of plantation techniques for trees and shrubs.
30.
Visit to gardens & nurseries.
Section 2: Building maintenance
9.
To study of electrical hand tools and their specifications.
10.
To study of Plumbing hand tools and their specifications.
11.
To study of carpentry hand tools and their specifications.
12.
To Study electrical wiring.
13.
To study electrical accessory.
14.
To study electrical conductor, insulator and semiconductor materials.
15.
Design the water distribution system for a bathroom.
16.
To study the types of threads and perform any two types.
28