September 12, 2013 NOTICE TO RESIDENTS OF THE MILWAUKEE AREA TECHNICAL COLLEGE DISTRICT, WISCONSIN A regular open meeting of the EDUCATION, SERVICES, AND INSTITUTIONAL RELATIONS COMMITTEE of the Milwaukee Area Technical College District Board, Wisconsin, will be held in the BOARD ROOM (ROOM M210) of the MILWAUKEE AREA TECHNICAL COLLEGE, 700 West State Street, Milwaukee, Wisconsin on Tuesday, September 17, 2013, beginning at 5:00 P.M.* The agenda for said meeting is presented as follows: A. Roll Call 0B B. Compliance with the Open Meetings Law C. Approval of Minutes – August 20, 2013 - Attachment 1 D. Comments from the Public E. Action Items 1B 1. Policy Review – Policy C0200 and F0104 – Equal Opportunity, Harassment and Nondiscrimination Policy– Attachment 2 G. Discussion Items 1. Pathway Review – Health Services Management – Attachment 3 2. Faculty Recruitment Plan by Program H. Information Items 1. I. Enrollment Update Miscellaneous Items 3B 1. Communications and Petitions 2. Information Items J. Old Business/New Business 1. Date of Next Meeting: October 15, 2013 Board Room (M210) Milwaukee Campus Committee Members: Baker, Dull, Perez * Other members of the MATC Board may be present, although they will not be participating as members of this committee. This meeting may be conducted in part by telephone. Telephone speakers will be available to allow the public to hear those parts of the proceedings that are open to the public. ** Action may be taken on any agenda item, whether designated as an action item or not. Agenda items may be moved into Closed Session for discussion when it becomes apparent that a Closed Session is appropriate under Section 19.85 of the Wisconsin Statutes. The Board may return into Open Session to take action on any item discussed in Closed Session. Reasonable accommodations are available through the ADA Office for individuals who need assistance. Please call 414-297-6610 to schedule services at least 48 hours prior to the meeting. 2 Attachment ESIR - 1 MILWAUKEE AREA TECHNICAL COLLEGE DISTRICT BOARD EDUCATION, SERVICES, AND INSTITUTIONAL RELATIONS August 20, 2013 CALL TO ORDER The regular monthly meeting of the Education, Services, and Institutional Relations Committee of the Milwaukee Area Technical College District Board was held in open session on Tuesday, August 20, 2013, and called to order by Ms. Lauren Baker at 5:02 p.m. in the Board Room, Room M210, at the Milwaukee Campus of Milwaukee Area Technical College. ITEM A: ROLL CALL Present: Ms. Lauren Baker, Mr. David Dull Excused: Mr. José Pérez ITEM B: COMPLIANCE WITH THE OPEN MEETINGS LAW The Education, Services, and Institutional Relations Committee meeting was noticed in compliance with the Wisconsin Open Meetings Law. ITEM C: APPROVAL OF MINUTES – June 18, 2013 – Attachment 1 Motion: The minutes were approved without objection. ITEM D: COMMENTS FROM THE PUBLIC ITEM E: ACTION ITEMS E-1 Tentative Meeting Schedule – Attachment 2 Discussion: Ms. Baker noted the December meeting is a week earlier than normal due to the holidays. Motion: It was moved by Mr. Dull and seconded by Ms. Baker to approve the Tentative Meeting Schedule – Attachment 3. ITEM F: DISCUSSION ITEMS F-1 Quarterly Advisory Committee Report – Attachment 3 Discussion: Dr. Vicki Martin, executive vice president and provost, introduced Ms. Pamela Holt, director, Curriculum and Instructional Support. Ms. Holt noted that there are currently 11 vacancies across all advisory committees. Of the 94 committees only 6 did not submit paperwork to verify their meetings from last quarter. Ms. Baker noted the need to focus on minorities on the advisory committees for the School of Technology & Applied Sciences. Education, Services, and Institutional Relations Minutes of August 20, 2013 Page 2 F-2 FY2014 Pathway Schedule – Attachment 4 Discussion: Dr. Martin introduced Mr. Jonathan Feld, director, Articulation and Transfer. Mr. Feld explained that these eleven program areas were chosen because they include all the areas necessary to create a pathway (high demand, high school articulation, connection to PreCollege, industry certifications, etc.) F-3 Pathway Quality Review – Nursing – Attachment 5 Discussion: Dr. Martin introduced Mr. Feld; Dr. Dessie Levy, dean, School of Health Sciences; Ms. Gloria Pitchford Nicholas, dean, School of PreCollege; Dr. Nancy Vrabec and Ms. Vicki Hinds, associate deans, School of Health Sciences. Dr. Vrabec noted the diagram that explains how the various Nursing programs roll together through the pathway. The administration and faculty have worked to make this pathway as seamless within MATC as well as to the four-year institutions. Mr. Feld explained that the Career Exploration and CNA phases of the pathway articulate with many of the MATC district high schools. Ms. Hinds briefly explained the articulation program with North Division High School. Ms. Pitchford Nicholas explained how the RISE and IBest initiatives have helped to grow this pathway by connecting the Basic Skills and Adult High School courses with the Health Sciences courses. F-4 Policy Review – C0200 and F0104 – Equal Opportunity, Harassment and Nondiscrimination – Attachment 6 Discussion: Ms. Janice Falkenberg, vice president and general counsel, briefly explained the changes to Title IX and the changes that have been made to this policy. This policy has also been sent to the Finance, Personnel, and Operations (FPO) Committee for review. Ms. Falkenberg noted that this policy covers all types of discrimination and harassment complaints. This policy will be brought back to this committee in September for approval. ITEM G: INFORMATION ITEMS G-1 Enrollment/Deregistration Update Discussion: Dr. Kubatzke noted that fall enrollments for new students is up over 20% compared to last fall. FTEs overall are down about 8% compared to last fall. Summer semester ended 11% over the goal. Dr. Kubatzke presented information related to programs that have projected growth and projected openings. ITEM H: MISCELLANEOUS ITEMS H-1 Communications and Petitions None H-2 Information Items None Education, Services, and Institutional Relations Minutes of August 20, 2013 Page 3 ITEM I: OLD BUSINESS/NEW BUSINESS – Date of Next Meeting Tuesday, September 17, 2013, Milwaukee Campus, Board Room (M210) ADJOURNMENT – The Committee adjourned at 6:27 p.m. Respectfully submitted, `|v{xÄx `A VÉÇÜÉç Michele M. Conroy Executive Assistant to the Executive Vice President & Provost Academic Affairs Attachment ESIR - 2 (This Policy Will Replace Existing Policy C0200 – Affirmative Action/Equal Employment and Education) Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION Code: POLICY C0200 and F0104 Original Adoption: Revised/Reviewed: Effective: Authority: Milwaukee Area Technical College (MATC) affirms its commitment to promote the goals of fairness and equity in all aspects of the educational enterprise. All concerns arising under this policy are subject to resolution using the college’s Equity Grievance Process. The Equity Grievance Process is applicable regardless of the status of the parties involved, who may be members or non-members of the campus community, students, student organizations, faculty, administrators and/or staff. The college reserves the right to act on incidents occurring oncampus. The college also reserves the right to act on incidents occurring off-campus, when the off-campus conduct could have an on-campus impact or impact on the educational mission of the college. This policy applies to behaviors that take place on the campus, at college-sponsored events and may also apply off-campus and to actions online when the Title IX Coordinator or Associate Vice President of Human Resources determines that the off-campus conduct affects a substantial college interest. A substantial college interest is defined to include, but is not limited to: a) Any action that constitutes criminal offense as defined by federal, state or local law. This includes, but is not limited to, single or repeat violations of any local, state or federal law committed in any municipality where MATC is located; b) Any situation where it appears that the accused individual may present a danger or threat to the health or safety of self or others; c) Any situation that significantly impinges upon the rights, property or achievements of self or others or significantly breaches the peace and/or causes social disorder; and/or d) Any situation that is detrimental to the educational interests of the college. e) Any online postings or other electronic communication, including cyber-bullying, cyberstalking, cyber-harassment, etc. occurring completely outside of MATC’s control (e.g. not on college networks, websites or between college email accounts) will only be subject to this policy when those online behaviors can be shown to cause a substantial on-campus disruption. Otherwise, such communications are considered speech protected by the 1st Amendment. Page 1 of 9 Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION Code: Inquiries about this policy may be made internally to: Associate Vice President Human Resources and Labor Relations Milwaukee Area Technical College 700 West State Street, Room M254 Milwaukee, WI 53233-1443 414-297-6867 Title IX Coordinator Vice President of Student Services Milwaukee Area Technical College 700 West State Street, Room M278 414-297-7227 Inquiries may be made externally to: Office for Civil Rights (OCR) U.S. Department of Education 400 Maryland Avenue, SW Washington, DC 20202-1100 Customer Service Hotline #: (800) 421-3481 Facsimile: (202) 453-6012 TDD#: (877) 521-2172 Email: OCR@ed.gov Web: http://www.ed.gov/ocr Equal Employment Opportunity Commission (EEOC) Contact: http://www.eeoc.gov/contact/ 1. College Policy on Nondiscrimination MATC adheres to all federal and state civil rights laws banning discrimination in public institutions of higher education. MATC will not discriminate against any employee, applicant for employment, student or applicant for admission on the basis of race, color, sex, pregnancy, political affiliation, source of income, place of business, residence, religion, creed, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, family responsibilities, sexual orientation, gender, gender identity, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status or any other protected category under applicable local, state or federal law, including protections for those opposing Page 2 of 9 Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION Code: discrimination or participating in any complaint process on campus or within the Equal Employment Opportunity Commission or other human rights agencies. This policy covers nondiscrimination in employment and in access to educational opportunities. Therefore, any member of the campus community, guest or visitor who acts to deny, deprive or limit the educational, employment, and/or social access, benefits and/or opportunities of any member of the campus community on the basis of their actual or perceived membership in the protected classes listed above is in violation of the college’s policy on nondiscrimination. When brought to the attention of the college, any such discrimination will be appropriately remedied by the college according to the procedures below. 2. College Policy on Discriminatory Harassment Students, staff, administrators, and faculty are entitled to a working environment and educational environment free of discriminatory harassment. MATC’s harassment policy is not meant to inhibit or prohibit educational content or discussions inside or outside of the classroom that include germane, but controversial or sensitive subject matters. The sections below describe the specific forms of legally prohibited harassment that are also prohibited under college policy. a. Discriminatory and Bias-Related Harassment Harassment constitutes a form of discrimination that is prohibited by law. MATC’s harassment policy explicitly prohibits any form of harassment on the basis of actual or perceived membership in a protected class, by any member or group of the community, which creates a hostile environment, both objectively and subjectively. A hostile environment may be created by oral, written, graphic, or physical conduct that is sufficiently severe, persistent or pervasive so as to interfere with, limit or deny the ability of an individual to participate in or benefit from educational programs or activities or employment access, benefits or opportunities. Merely offensive conduct and/or harassment of a generic nature not on the basis of a protected status may not result in the imposition of discipline under college policy, but may be addressed through remedial actions, education and/or effective conflict resolution mechanisms. MATC condemns and will not tolerate discriminatory harassment against any employee, student, visitor or guest on the basis of any status protected by college policy or law. b. Sexual Harassment Both the Equal Employment Opportunity Commission (EEOC) and the State of Wisconsin regard sexual harassment as a form of sex/gender discrimination and, therefore, as an unlawful discriminatory practice. MATC has adopted an amended version of the EEOC definition of Page 3 of 9 Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION Code: sexual harassment, in order to address the special environment of an academic community, which consists not only of employer and employees, but of students as well. Sexual harassment is: • • • • unwelcome, sexual or gender-based verbal, written or physical conduct that is, sufficiently severe, persistent or pervasive that it, has the effect of unreasonably interfering with, denying or limiting employment opportunities or the ability to participate in or benefit from the college’s educational, social and/or residential program, and is based on power differentials (quid pro quo), the creation of a hostile environment or retaliation. POLICY EXPECTATIONS WITH RESPECT TO CONSENSUAL RELATIONSHIPS There are inherent risks in any romantic or sexual relationship between individuals in unequal positions (such as faculty and student, supervisor and employee). These relationships may be less consensual than perceived by the individual whose position confers power. The relationship also may be viewed in different ways by each of the parties, particularly in retrospect. Furthermore, circumstances may change, and conduct that was previously welcome may become unwelcome. Even when both parties have consented at the outset to a romantic or sexual involvement, this past consent may not remove grounds for a later charge of a violation of applicable sections of this policy. The college does not wish to interfere with private choices regarding personal relationships when these relationships do not interfere with the goals and policies of the college. For the personal protection of members of this community, relationships in which power differentials are inherent (faculty-student, staff-student, administrator-student) are generally discouraged. Consensual romantic or sexual relationships in which one party maintains a direct supervisory or evaluative role over the other party are unethical. Therefore, persons with direct supervisory or evaluative responsibilities who are involved in such relationships must bring those relationships to the timely attention of their supervisor, and will likely result in the necessity to remove the employee from the supervisory or evaluative responsibilities, or shift a party out of being supervised or evaluated by someone with whom they have established a consensual relationship. While no relationships are prohibited by this policy, failure to self-report such relationships to a supervisor as required can result in disciplinary action for an employee. c. Sexual Misconduct State law defines various violent and/or non-consensual sexual acts as crimes. Additionally, MATC has defined categories of sexual misconduct, as stated below, for which action under this policy may be imposed. Generally speaking, MATC considers Non-Consensual Sexual Page 4 of 9 Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION Code: Intercourse violations to be the most serious, and therefore typically imposes the most severe sanctions, including suspension or expulsion for students and termination for employees. However, MATC reserves the right to impose any level of sanction, up to and including suspension or expulsion/termination, for any act of sexual misconduct or other gender-based offenses based on the facts and circumstances of the particular complaint. Acts of sexual misconduct may be committed by any person upon any other person, regardless of the sex, gender, sexual orientation and/or gender identity of those involved. Violations include: i. Sexual Harassment Defined as: • unwelcome, sexual or gender-based verbal, written or physical conduct that is, • sufficiently severe, persistent or pervasive that it, • has the effect of unreasonably interfering with, denying or limiting employment opportunities or the ability to participate in or benefit from the university’s educational, social and/or residential program, and is • based on power differentials (quid pro quo), the creation of a hostile environment or retaliation. Non-Consensual Sexual Intercourse ii. Defined as: • any sexual penetration or intercourse (anal, oral or vaginal) • however slight • with any object • by a person upon another person • that is without consent and/or by force Sexual penetration includes vaginal or anal penetration by a penis, tongue, finger or object, or oral copulation by mouth to genital contact or genital to mouth contact. iii. Non-Consensual Sexual Contact Defined as: • any intentional sexual touching • however slight • with any object • by a person upon another person • that is without consent and/or by force Sexual touching includes any bodily contact with the breasts, groin, genitals, mouth or other bodily orifice of another individual, or any other bodily contact in a sexual manner. Page 5 of 9 Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION iv. Code: Sexual Exploitation Sexual Exploitation refers to a situation in which a person takes non-consensual or abusive sexual advantage of another, and situations in which the conduct does not fall within the definitions of sexual harassment, non-consensual sexual intercourse or non-consensual sexual contact. Examples of sexual exploitation include, but are not limited to: • Sexual voyeurism (such as watching a person undressing, using the bathroom or engaged in sexual acts without the consent of the person observed) • Taking pictures or video or audio recording another in a sexual act, or in any other private activity without the consent of all involved in the activity, or exceeding the boundaries of consent (such as allowing another person to hide in a closet and observe sexual activity, or disseminating sexual pictures without the photographed person’s consent) • Prostitution • Sexual exploitation also includes engaging in sexual activity with another person while knowingly infected with human immunodeficiency virus (HIV) or other sexually transmitted disease (STD) and without informing the other person of the infection, and further includes administering alcohol or drugs (such as “date rape” drugs) to another person without his or her knowledge or consent. v. Consent Consent is knowing, voluntary and clear permission by word or action, to engage in mutually agreed upon sexual activity. Since individuals may experience the same interaction in different ways, it is the responsibility of each party to make certain that the other has consented before engaging in the activity. For consent to be valid, there must be a clear expression in words or actions that the other individual consented to that specific sexual conduct. A person cannot consent if he or she is unable to understand what is happening or is disoriented, helpless, asleep or unconscious for any reason, including due to alcohol or other drugs. An individual who engages in sexual activity when the individual knows, or should know, that the other person is physically or mentally incapacitated has violated this policy. It is not an excuse that the individual respondent of sexual misconduct was intoxicated and, therefore, did not realize the incapacity of the other. Incapacitation is defined as a state where someone cannot make rational, reasonable decisions because they lack the capacity to give knowing consent (e.g., to understand the “who, what, when, where, why or how” of their sexual interaction). This policy also Page 6 of 9 Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION Code: covers a person whose incapacity results from mental disability, involuntary physical restraint and/or from the taking of incapacitating drugs. Consent to some sexual contact (such as kissing or fondling) cannot be presumed to be consent for other sexual activity (such as intercourse). A current or previous dating relationship is not sufficient to constitute consent. The existence of consent is based on the totality of the circumstances, including the context in which the alleged incident occurred and any similar previous patterns that may be evidenced. Silence or the absence of resistance alone is not consent. A person can withdraw consent at any time during sexual activity by expressing in words or actions that he or she no longer wants the act to continue, and, if that happens, the other person must stop immediately. In Wisconsin, a minor (meaning a person under the age of 18 years) cannot consent to sexual activity. This means that sexual contact by an adult with a person younger than 18 years old is a crime, as well as a violation of this policy, even if the minor wanted to engage in the act. 3. Other Civil Rights Offenses, When the Act is Based Upon the Status of a Protected Class • • • • • • Threatening or causing physical harm, extreme verbal abuse or other conduct which threatens or endangers the health or safety of any person on the basis of their actual or perceived membership in a protected class Discrimination, defined as actions that deprive other members of the community of educational or employment access, benefits or opportunities on the basis of their actual or perceived membership in a protected class Intimidation, defined as implied threats or acts that cause an unreasonable fear of harm in another on the basis of actual or perceived membership in a protected class Hazing, defined as acts likely to cause physical or psychological harm or social ostracism to any person within the college community, when related to the admission, initiation, pledging, joining, or any other group-affiliation activity (as defined further in the hazing policy) on the basis of actual or perceived membership in a protected class; hazing is also illegal under Wisconsin Statute 948.51 and prohibited by college policy Bullying, defined as repeated and/or severe aggressive behavior likely to intimidate or intentionally hurt, control or diminish another person, physically or mentally on the basis of actual or perceived membership in a protected class Violence between those in an intimate relationship to each other on the basis of actual or perceived membership in a protected class (this includes romantic relationships, domestic and/or relationship violence) Page 7 of 9 Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION • • Code: Stalking, defined as a course of conduct directed at a specific person on the basis of actual or perceived membership in a protected class that is unwelcome and would cause a reasonable person to feel fear Any other College rules, when a violation is motivated by the actual or perceived membership of the victim in a protected class, may be pursued using this policy and process 4. Retaliation Retaliation is defined as any adverse action taken against a person participating in a protected activity because of their participation in that protected activity. Retaliation against an individual for alleging harassment, supporting a complainant or for assisting in providing information relevant to a claim of harassment, is a serious violation of MATC policy and will be treated as another possible instance of harassment or discrimination. Acts of alleged retaliation should be reported immediately to the Vice President of Human Resources, the Title IX Coordinator, or designee and will be promptly investigated. MATC is prepared to take appropriate steps to protect individuals who fear that they may be subjected to retaliation. 5. Remedial Action MATC will implement initial remedial and responsive actions upon notice of alleged harassment, retaliation and/or discrimination, and will take additional prompt remedial and/or disciplinary action with respect to any member of the community, guest or visitor who has been found to engage in harassing or discriminatory behavior or retaliation. Procedures for handling reported incidents are fully described in Procedure CC0200. Deliberately false and/or malicious accusations of harassment, as opposed to complaints which, even if erroneous, are made in good faith, are just as serious an offense as harassment and will be subject to appropriate disciplinary action. 6. Confidentiality and Reporting of Offenses Under This Policy MATC officials, depending on their roles at the college, have varying reporting responsibilities and abilities to maintain confidentiality. In order to make informed choices, one should be aware of confidentiality and mandatory reporting requirements when consulting campus resources. On campus, trained counselors acting in a crisis counseling role and EAP resources may maintain confidentiality, offering options and advice without any obligation to inform an outside agency or individual unless the reporting individual requested information to be shared. All other campus resources will take action when you report victimization to them, while making efforts to afford as much privacy to the reporter as possible under the circumstances and sharing information on a need to know basis. Page 8 of 9 Title: EQUAL OPPORTUNITY, HARASSMENT AND NONDISCRIMINATION a. Code: Reporting Options Complainants are encouraged to speak to College officials, such as the Title IX Coordinator, Director of Student Life, director of Athletics, Human Resources staff, Public Safety, etc. to make formal reports of incidents of sexual misconduct. Complainants have the right, and can expect, to have complaints taken seriously by the college when formally reported, and to have those incidents investigated and properly resolved through these procedures. Formal reporting still affords privacy to the reporter, and only a small group of officials who need to know will be told. Information will be shared as necessary with investigators, witnesses and the accused student/respondent. The circle of people with this knowledge will be kept as tight as possible to preserve a complainant’s rights and privacy. 7. Federal Timely Warning Obligations Victims of sexual misconduct should be aware that college administrators must issue timely warnings for incidents reported to them that pose a substantial threat of bodily harm or danger to members of the campus community. The college will make every effort to ensure that a victim’s name and other identifying information is not disclosed, while still providing enough information for community members to make safety decisions in light of the potential danger. Page 9 of 9 Attachment ESIR - 3 Health Services Management Health Services Management students consist students with Health Unit Coordinator, Phlebotomy or other health science backgrounds. Health Services Managers Lead healthcare teams Supervise support staff Ensure efficiency of departmental workflows Students benefit from : The only program of its kind in the Wisconsin Technical College System Precepted clinical placements where students are likely to be hired Competitive salaries Action Plan Goals Goal 1 Ensure student success - 95% of students will score 77% or greater on the capstone written/laboratory skills assessment Goal 2 Ensure employment preparation - 80% of respondents to the Graduate Employment Report will report, within 6 months, employment as - a lead - a supervisor - an entry-level manager HIGHLIGHTS!! 1. Program was designed in direct response to industry need based on The Patient Protection and Affordable Care Act that will be fully implemented beginning in 2014 2. The program utilizes a combination of Healthcare and Business courses to bridge both sides of the industry 3. The program incorporates multiple delivery methods to accommodate diverse student learners. HEALTHCARE SERVICES MANAGEMENT PATHWAY HEALTH SCIENCE: SUPPORT SERVICES CLUSTER - High School Students - PreCollege Students - English Language Learners Education Technical Diploma Career Exploration Certificate Phlebotomy PHASE including practicum 18 credits Pre-Health Academic Strengthening and Enrichment Technical Diploma Yes HEALTH-101 HEALTH-104 HEALTH-107 Health Unit Coordinator Associate Degree Healthcare Services Management 3 semesters 51-53 credits 4-yr Transfer UW-Milwaukee Cardinal Stritch Alverno College B.S. Healthcare Administration 16 credits including practicum Employment Potential Jobs Path 1 Salary and Jobs data courtesy of EMSI Potential Jobs: Healthcare Customer Service Rep Wage Range: Phlebotomist Wage Range: $14.71 ($30,600) 2013 openings – 2082 +11.9% over 10 yrs Supervisor: Clinical Services, Client Services, Assisted Living Potential Jobs Path 2 Health Unit Coordinator Wage Range: $12.61 ($26,200) 2013 openings – 17,404 +16.1% over 10 yrs Potential Jobs: Manager: Healthcare Administration $27.42 ($57,000) Wage Range: $42.25 ($87,880) 2013 openings – 5,500 +16.1% over 10 yrs 2013 openings – 5,501 +16.8% over 10 yrs Wage Range: $10.50 ($21,840) 2013 openings – 8.89 +16.1% over 10 yrs Potential Jobs: Area High Schools with MATC Healthcare Connections High School Tech College Course(s) Franklin HEALTH-101 HEALTH-104 Greendale Greenfield Nathan Hale Northern Ozaukee Saint Francis West Allis Central Whitnall South Milwaukee Oak Creek HEALTH-101 HEALTH-101 HEALTH-101 HEALTH-101 HEALTH-101 HEALTH-101 HEALTH-101 HEALTH-101 HEALTH-101 Medical Terminology Principles of Healthcare Customer Service Medical Terminology Medical Terminology Medical Terminology Medical Terminology Medical Terminology Medical Terminology Medical Terminology Medical Terminology Medical Terminology MPS HEALTH – 107 Intro to Healthcare Computing HEALTH-101 HEALTH-101 Medical Terminology Medical Terminology Audubon Wisconsin Conservatory of lifelong learner Riverside 30-513-1 PHLEBOTOMY TECHNICIAN Enrollment * Graduates * 500 500 400 400 300 300 200 103 100 100 0 0 FY2010 FY2011 100% 75% 50% 200 130 129 34 29 FY2010 FY2012 Race Ethnic Ratio * Native American, 3% Course Completion Rate ** FY2011 74% 76% 74% FY2010 FY2011 FY2012 25% 31 0% FY2012 Gender Ratio * Full-Time/Part-Time Ratio * Asian, 2% 8% 12% Black, 37% White, 45% 92% 88% Hispanic, 9% Full-Time $60,000 100% 75% $50,000 50% $40,000 65% 63% 60% $30,000 *MATC Client Reporting FY2010-FY2012 data. Students were enrolled with an active program code. ** Course Completion: grade of "C" or better in Phlebotomy program courses. $28,020 $25,107 $25,594 $20,000 0% FY2010 FY2011 FY2012 Female Notes: Annual Median Salary *** Job Placement Rate *** 25% Male Part-Time FY2010 FY2011 FY2012 *** Job Placement and Salary data from the MATC Graduate Follow-Up Report. 30-510-2 HEALTH UNIT COORDINATOR Enrollment * Graduates * 500 500 400 400 300 300 200 200 100 59 54 52 100 Course Completion Rate ** 100% 75% 50% 27 22 FY2010 FY2011 FY2010 FY2012 Race Ethnic Ratio * FY2011 74% 72% FY2010 FY2011 FY2012 25% 19 0 0 71% 0% FY2012 Gender Ratio * Full-Time/Part-Time Ratio * Asian, 4% 6% 10% White, 35% 90% 94% Black, 46% Full-Time Hispanic, 8% Male Part-Time Notes: Annual Median Salary *** Job Placement Rate *** $60,000 100% 75% $50,000 50% $40,000 77% 71% 25% 60% $30,000 *MATC Client Reporting FY2010-FY2012 data. Students were enrolled with an active program code. ** Course Completion: grade of "C" or better in Health Unit Coordinator program courses. $24,519 $24,505 $24,568 $20,000 0% FY2010 FY2011 FY2012 Female FY2010 FY2011 FY2012 *** Job Placement and Salary data from the MATC Graduate Follow-Up Report. CLINICAL LABORATORY TECHNICIAN/PHLEBOTOMY ADVISORY COMMITTEE Cindy Brown UW-Milwaukee Program Director/Education Coordinator PO Box 413, Enderis Hall - Rm 463 Milwaukee, WI. 53201 414-229-5299 FAX: 414-229-2619 cbrown@uwm.edu Owner/CEO/MGMT 11/26/2008 Non MATC Grad 6/30/2011 Non Minority Female Erica Carpenter Dynacare Laboratories Senior Medical Technologies 9200 West Wisconsin Avenue Milwaukee, WI. 53226 414-805-4984 FAX: 414-805-4987 ecarpenter@dynacaremilwaukee.com Labor/Staff Non MATC Grad Non Minority Female David Cole Owner/CEO/MGMT 5/2/2012 MATC Graduate 6/30/2015 Non Minority Male Steve Gradus, PhD Aurora St. Luke's Southshore - ACL Laboratory Supervisor 5900 South Lake Drive Cudahy, WI. 53110 414-489-4099 FAX: 414-489-4152 david.cole@acllab.com 12/1/2010 6/30/2013 City of Milwaukee Health Department Owner/CEO/MGMT 4/30/1998 Laboratory Director 841 N Broadway Rm - 308 Milwaukee, WI. 53202 414-286-3526 FAX: 286-5098 sgradu@milwaukee.gov Barbara Lafford Aurora Sinai MT 945 North 12th Street Milwaukee, WI. 53233 414-219-6383 Non MATC Grad Non Minority Male 6/30/2003 Labor/Staff Non MATC Grad Minority Female 12/6/2006 6/30/2009 FAX: barbara.lafford@acllab.com Stacy Meyer Aurora Health Care Lead Medical Technologist 8348 Washington Avenue Racine, WI. 53406 262-884-4120 FAX: 262-884-4178 stacym@wi.rr.com Labor/Staff MATC Graduate Non Minority Female 1/25/2013 6/30/2016 Diane Reichert Children's Hospital of Wisconsin (Chairperson) Medical Technician 9000 West Wisconsin Avenue Wauwatosa, WI. 53226 414-266-2522 FAX: dreichert@chw.org Labor/Staff Non MATC Grad Non Minority Female 12/30/1998 6/30/2004 Laura M Schnell Columbia-St Mary's Hospital Labor/Staff Non MATC Grad Non Minority Female 12/30/2000 6/30/2009 2025 East Newport Avenue Milwaukee, WI. 53211 414-961-5050 FAX: lschnell@columbia-stmarys.org MILWAUKEE AREA TECHNICAL COLLEGE PROGRAM Advisory Committee Meeting Minutes Meeting Date: December 5, 2012 Time 3pm Location MATC Room: M614 Facilitator: Diane Reichert Minute Taker: Debra Landry Members Present Company Represented Diane Reichert Children’s Hospital Cyndy Brown UWM Members Excused Company Represented Erica Carpenter Dynacare Steve Gradus City of Milwaukee Health Department Barbara Lafford Aurora‐Sinai David Cole Aurora‐St. Luke’s South Shore Stacy Meyer WFHC Laura Schnell Columbia‐St. Mary’s MATC Representatives Present Position/Title Dr. Sharon Abston Coleman Associate Dean Saron Wilson CLT Instructor James Manto CLT Instructor Patricia Cline CLT Instructor Debra Landry Agenda Item 1 Call to order Diane Reichert Agenda Item 2 Welcome and Introductions Diane asked Everyone to introduce themselves Agenda Item 3 Approval of Minutes Minutes were approved‐‐ Diane R. made the motion to aprove the minutes and Cyndy B. seconded the motion. Old Business Agenda Item 4 Enrollment Ger Vang was not present. A copy of his report is attached to the minutes Pat Cline and Jim Manto – reported on Phlebotomy Enrollment—report is also attached Agenda Item 5 Advisory Membership Audit Review Dr. Abston Mention that we have to have specific individual on the committee Quorum‐ Maximum = 14 Minimum = 7 NOTE: These members should be voting members ‐Meeting can be held as long as there are 2 board members present ‐If there is no quorum, there is no voting—however minutes can be sent electronically within 30 days. If sent, issues can be voted on ‐No Advisory meetings will be held past November 30th each year ‐College wide committee decided not to have meetings in May or December Agenda Item 6 Capitol Equipment Four months ago we were informed that we will have new mircroscopes There will be 18 purchased – 21st Century microscopes Cost is $53‐55,000 (Olympus Scopes) Agenda Item 7 Curriculum Status and Review Report will be ready for review Agenda Item 8 Course Outcome Summary & Quality Review Process Report will be ready for review Agenda Item 9 Student Outcomes Assessment and Technical Skill Attainment Report will be ready for review New Business Agenda Item 10 New Business CLT‐ 10 Students for new semester Waukesha will be asked to take students in their area for clinical Agenda Item 11 Announcements and Meeting Arrangements Dennis Schmidt is on medical leave. We wish him well and hope that he will be back with us some time in the next semester. Karla Hartzheim – Retired CLT faculty member, passed away on November 16, 2012. Our prayers go out to her family. She will be missed Agenda Item 12 Next Meeting Dates Possibly in April ‐ TBA Agenda Item 13 Adjournment: 4:15pm, December 5, 2012—Diane R. made the motion to adjourn the meeting and Cyndy B. seconded the motion. MILWAUKEE AREA TECHNICAL COLLEGE CLINICAL LABORATORY TECNICIAN/PHLEBOTOMY ADVISORY COMMITTEE MEETING MINUTES DATE: May 2, 2012 TIME: 3:00 p.m. ROOM: M614 LOCATION: Main building Members Present: Company Represented: Diane Reichert Children’s Hospital of Wisconsin Erica Carpenter Dynacare Steve Gradus City of Milwaukee Health Department Barbara Lafford Aurora‐Sinai David Cole Aurora‐St. Luke’s South Shore Stacy Meyer WFHC Laura Schnell Columbia‐St. Mary’s Cindy Brown University of Wisconsin‐Milwaukee Members Not Present: Company Represented: Jerome Gottschall The Blood Center of SE Wisconsin, Inc Cindy Alexander Pat Hurlbutt Dynacare Advanced HealthCare SC MATC Representatives Present: Position/Title Sharon Abston‐Coleman Associate Dean Saron Wilson Clinical Laboratory Technician Instructor Dennis Schmidt Clinical Laboratory Technician Instructor and Clinical Laboratory Technician Program Coordinator Debra Landry Clinical Laboratory Technician Instructor and Phlebotomy Clinical Coordinator MATC Counselor Ger Vang Call to Order A. Welcome and Introductions Diane Reichert called the meeting to order at 3:10 p.m. Diane welcomed the Committee members and members introduced themselves. B. Approval of Agenda The committee approved the agenda with the following change: adding Capital Equipment Approval of Minutes – December 7, 2011 Minutes were accepted as written. Old Business: A. Program Progress Report 1) Admissions and Applications Ger Vang reported there were 60 Clinical Laboratory Technician applications from January-May 2012. Seven CLT students were fully admitted, eighteen students were admitted on wait list and eighteen students were conditionally admitted. Fifteen applications were canceled or incomplete. Ger Vang. there were 210 Phlebotomy applications for Spring 2012. Seventy-one were petition recommended, and fifty-one students were conditionally accepted. 79 applications were canceled or incomplete. 2) Current Student Enrollment Dennis Schmidt reported that 8 students completed CLABT-152, Clinical Experiences 2 in March 2012. Dennis also reported that 7 students are currently enrolled in CLABT151 Clinical Experiences 1 and will complete the CLT program in July. Debra Landry submitted a Phlebotomy report. There are 32 new students and three readmits in the PBT Program. 7 students completed the PBT clinical in Spring, 2 are presently assigned and 13 are pending. There will be 12-15 students for Phlebotomy clinical in Summer. B. Program Status 1) Registry Results Clinical Laboratory Technician ASCP registry results. Dennis Schmidt reported that the ASCP registry results will be reported in December 2012. Most students take the ASCP registry exam in Summer. CLABT‐143 Seminar will be available during Summer. This will help students in the ASCP registry. CLT Program Director will monitor ASCP BOC registry results. Phlebotomy registry results. Dennis Schmidt reported no Phlebotomy graduates attempted the ASCP Phlebotomy Board of Certification. 2) Graduate Report Dennis Schmidt will report on graduation job placement for CLT students that finished the program in March 2012 and July 2012 in the December 2012 meeting. Dennis Schmidt reported that around 70%% of PBT graduates are finding jobs. There are full time opportunities and many part time positions available. C. Budget Review Current Year Progress S. Abston‐Coleman reported the operating budget was adequate to support the CLABT and Phlebotomy Programs along with the laboratory sections for the Medical Assistant Program. D. Clinical Placements All students eligible for a clinical placement this Spring and Summer were placed. E. QRP The CLT and PBT program is undertaking the Quality Review Process and will be presenting the QRP report in the future. F. Capital Equipment Microscopes for the Clinical Laboratory Technician Program are important for Hematology. New microscopes are for Hematology. Dennis asked for a motion to approve the microscopes. Cindy Brown motioned to approve the new microscopes and Dr. Gradus seconded, motion carried. G. Other Old Business none to report . New Business A. CLT Curriculum Changes. The CLT program will be updated from CLABT‐122 Introduction to Blood Bank and Bank CLABT‐ 123 Advanced Blood Bank will be changed to a 4 credit CLABT‐109 Blood Bank in Fall 2012‐13. B. MLT Program Changes Dennis Schmidt report that the Clinical Laboratory Technician Program will be changed to Medical Laboratory Technician as required by the Wisconsin Technical College System (WTCS). Announcements No assignments Next Meeting Date – December The next meeting date of December 5, 2012 was approved by the Committee. Adjournment There being no other business, a motion was made by Cindy Brown and seconded by Barb Lafford to adjourn the meeting. The motion carried and the meeting was adjourned at 4:10 p.m. Recorded by, Dennis Schmidt Clinical Laboratory Technician Program Coordinator HEALTH UNIT COORDINATOR/SERVICES MANAGEMENT ADVISORY COMMITTEE Judith Bottoni (Chairperson) Wheaton Franciscan Healthcare Health Unit Coordinator - ER 5000 West Chambers Street Milwaukee, WI. 53210 414-447-2171 FAX: 414-874-4364 judith.bottoni@wfhc.org Labor/Staff Non MATC Grad Non Minority Female 7/30/2003 6/30/2015 Froedtert Memorial Hospital Labor/Staff 11/30/2003 Health Unit Coordinator 9200 West Wisconsin Avenue Milwaukee, WI. 53226 414-805-2940 FAX: 414-805-9792 edaugher@fmlh.edu MATC Graduate Minority Female 6/30/2015 Froedtert Memorial Hospital Health Unit Coordinator 9200 West Wisconsin Avenue Milwaukee, WI. 53226 414-805-2989 FAX: mdupree@fmlh.edu Labor/Staff MATC Graduate Non Minority Male 3/22/2006 6/30/2015 Susan Grieshop St. Luke's Medical Center Health Unit Coodinator 2900 West Oklahoma Avenue Milwaukee, WI. 53215 414-649-5330 FAX: 414-649-5351 susan.grieshop@aurora.org Labor/Staff Non MATC Grad Non Minority Female 3/3/2008 6/30/2014 Labor/Staff 3/30/1991 Non MATC Grad Non Minority Female 6/30/2015 Earnestine Daugherty Mike Dupree Donna Kuhns Aurora Health Care-Nursing Operations/Integrations Dept Clinical System Analyst Associate 945 North 12 Street Rm A623 Milwaukee, WI. 53208 414-219-7594 FAX: 414-219-6046 donna.kuhns@aurora.org Karen Nowak Froedtert Memorial Lutheran Hospital Health Unit Coordinator 9200 West Wisconsin Avenue Wauwatosa, WI. 53226 414-805-2563 FAX: knowak@fmlh.edu Candy Pasterski Froedtert Memorial Hospital (Chairperson) Health Unit Coordinator 9200 West Wisconsin Avenue Milwaukee, WI. 53226 414-805-2662 FAX: 414-529-0592 cpasters@fmlh.edu Levilyn Rovetto Froedtert Memorial Lutheran Hospital Health Unit Coordinator 9200 West Wisconsin Avenue Milwaukee, WI. 53226 Labor/Staff 8/14/2008 Non MATC Grad Non Minority Female 6/30/2014 Owner/CEO/MGMT 4/30/2000 Non MATC Grad 6/30/2015 Non Minority Female Labor/Staff 4/16/2007 MATC Graduate Minority Female 6/30/2013 Labor/Staff 4/1/2009 Non MATC Grad Non Minority Female 6/30/2015 FAX: lrovetto@fmlh.edu Carol Tomczyk Froedtert Memorial Lutheran Hospital Health Unit Coordinator 9200 West Wisconsin Avenue Milwaukee, WI. 53226 414-805-2782 FAX: ctomczak@fmlh.edu MILWAUKEE AREA TECHNICAL COLLEGE HEALTH UNIT COORDINATOR Advisory Committee Meeting Minutes Meeting Date: March 26th, 2012 Time: 11:00am Location Milwaukee Campus Room: M614 Facilitator: Judy Bottoni, Co‐Chair Minute Taker: Rebecca Garcia Sanchez Members Present Company Represented Judy Bottoni Wheaton Franciscan‐St. Joe’s Earnestine Daugherty Froedtert Lutheran Memorial Hospital Mike Dupree Froedtert Lutheran Memorial Hospital Members Excused Company Represented Karen Behl Columbia St. Mary’s Hospital Susan Grieshop St. Luke’s Medical Center/Aurora Health Care Larry Hrdlicka Milwaukee Health Services, Inc. Donna Kuhns Aurora Health Care Candy Pasterski Froedtert Memorial Lutheran Hospital Karen Nowak Froedtert Lutheran Memorial Hospital Levilyn Rovetto Froedtert Lutheran Memorial Hospital Carol Tomczyk Froedtert Lutheran Memorial Hospital MATC Representatives Present Position/Title Kelly Dries Associate Dean Rebecca Garcia Sanchez Program Coordinator, Healthcare Services Management & Health Unit Coordinator Programs Ger Vang Counselor MATC HUC Student Representative Linda Dahse Agenda Item 1 Call to order The meeting was called to order at: 11:07am am By: Rebecca Sanchez A quorum was not present Agenda Item 2 Welcome and Introductions Members were welcomed. Introductions were made. Agenda Item 3 Approval of March 26th Agenda/ November 7th Minutes Approval of March 26th Agenda: Motion made by: M. Dupree Second by: J. Bottoni Agenda approved Approval of November 7th: Motion made by: M. Dupree Second by: J. Bottoni Minutes approved Old Business Agenda Item 4 Admissions & Applications Application Spring 2012‐Health Unit Coordinator Program SP2012 (January 2012 to April 2012) Fully Admitted (ADM) 1 PR‐Petition Recommended 35 Conditionally Admitted 10 (Math Accuplacer Scores) Referred to Adult Basic Education 5 Incomplete/Canceled 79 Total applications 93 G. Vang presented the above material to the committee and noted that there is strong interest in the program Agenda Item 5 Enrollment/Retention Update & Graduate Report For Fall 2011 (FA12)‐4th Semester of a 16 week offering: HUC 301 STARTED W/ 15 STUDENTS 1 Student was administratively withdrawn 3 Students voluntarily withdrew from HUC 301 11 Students completed HUC 301 73.33% Retention Rate CURRENT GROUP INCLUDES: 1 NTO 4 DISPLACED WORKERS HUC 302 STARTED W/12 STUDENTS (including one readmit) 1 Student did not pass HUC 302 91.67% Course Retention HUC 303 12 students attended HUC 303; 1 did not pass HUC 303 91.67% Course Retention 11 Program Graduates FA12 Overall retention rate: 68.75% For Spring 2012 (SP12)‐5th Semester of a 16 week offering: HUC 301 11 STUDENTS started in HUC 301 1 student did not pass HUC 301 10 students completed HUC 301 90.91% Retention CURRENT GROUP INCLUDES: 0 NTO 5 DISPLACED WORKERS HUC 302 11 students (including one readmit) started HUC 302; currently in progress HUC 303 Anticipate 11 students attending HUC 303, 4/23 to 5/16/2012 A brief discussion ensued regarding the drop in the number of program students (11 students for SP12)‐There have been a number of changes seen within the community as well as MATC‐people are going back to work, there are new Financial Aid/Academic Standards in place (150% credit rule), as well as limitations in available clinical site Action items: Person responsible: Deadline: Continue to monitor/evaluate student retention R. Sanchez Ongoing Continue to evaluate the efficacy of modified strategies for program students‐assessments/assignments/instructional delivery Continue to encourage students/graduates to seek employment opportunities as available Agenda Item 6 Budget Review Current Year Progress K. Dries reported that the program budget was on track for FY2012; budgets may see an additional 5% decrease in available funds (operational budget). The division received equipment donations from Urology Associates. Agenda Item 7 Statewide Core HUC Curriculum Update The program is in its sixteenth semester for the revised curriculum; no changes have taken place since the 2006 State‐called meeting R. Sanchez provided the committee with the following: HUC Course repeat policy/procedure for program technical courses HUC Program Currency document for 2011‐12; the program received a cumulative average of 4.793 out of 5.0. The program still does not have a computer system to simulate ordering diagnostic tests, diets, consults/ancillary orders, etc. Agenda Item 8 Clinical Affiliation Update Local clinical facilities continue to be very supportive of providing learning experiences for MATC HUC students. The HUC clinical externship will be April 23rd to May 16th, 2012. The following were the requests for the Spring clinical: 2‐Froedtert, 3‐Wheaton Franciscan‐St. Joe’s, 5‐Aurora (1‐St. Luke’s, 1‐ASMC, 2‐AWAMC, 1‐Grafton), and 1‐ CHW. Anticipate 11 students attending HUC 303. New Business Agenda Item 9 Project Budget FY13 Ms. Dries noted that the current strategic plan for MATC includes utilizing technology; one area that the division is focusing on is transitioning the petition process to an electronic system rather than via paper means. All of the certified background materials (health records and drug testing) is done via electronic means. K. Dries sought input if there was equipment/supplies and/or other materials that the program could benefit from. Agenda Item 10 Advisory Committee Membership Report The following members’ term will expire on June 30th, 2012: Judy Bottoni, Ernie Daugherty, Mike Dupree, Donna Kuhns, Candy Pasterski, and Carol Tomczyk. R. Sanchez thanked all members for their continued support and assistance. Ms. Pasterski, Ms. Bottoni, Ms. Daugherty, and Mr. Dupree have expressed an interest in continuing their tenure on the committee. Ms. Sanchez informed the committee members of the results from the Advisory Committee Membership Audit that was conducted this past February. As there is a diverse mix of employers (supervisory), consultants, and employees, there will be no changes made regarding membership at this time. All members represent important aspects of the healthcare community whose input is vital for the program’s long term viability. Agenda Item 11 SOA/QRP follow‐up R. Sanchez discussed the FY2011 QRP report with the committee; a year‐to‐year analysis (FY08‐FY09‐FY10) was provided: Rank from 4 to 3 in Pass Rate of 80% (Improvement) Age demographic‐25 to 34, decreased from 66.67% in FY09 to 33.3% in FY11 35 to 49, increased from 22.2% in FY09 to 40.0% in FY11 50‐over, 6.7% in FY09 to 24.4% in FY11 FTE increased 5.2 from FY08 to FY11 Fall to Spring Retention decreased 83.33 (FY08) to 76.92 (FY11) Second Year Graduation decreased 63.41 (FY08) to 52.78 (FY11) Recent decreases reflect a change in the program offering‐from 20 weeks to 16 weeks (which is a positive indicator) Pass rate of 80% slightly declined from 88.57 (FY08) to Job Placement‐All Employment (All)‐Slightly increased 84.44 (FY11); target is 57.16 per WTCS from 81.82 (FY08) to 84.62 (FY11) Advisory members received a copy of the following documents: HUC Program Student Outcomes Assessment (SOA) of Program Goals and Report‐FY2011 Quality Review Process Scorecard (with quantitative data)‐FY2011 Quality Review Process Scorecard‐FY 2010 & 2011 Action items: Change will be implemented starting for the Spring 2012 Petitioning cycle‐ students applying for the technical course will either have the Health 101/104/107 completed or have in progress (SP12). Students will need to have Health 101/104/107 successfully completed with a C or better, prior to the start of the Fall 2012 Semester. R. Sanchez will monitor and verify compliance. Person responsible: R. Sanchez Deadline: Spring 2012 (for Petitioning) Summer/Fall 2012 for course completion compliance Agenda Item 11 Student Representatives Report L. Dahse spoke to the committee on behalf of the Spring 2012 HUC group. She is excited about attending clinicals, but is a bit hesitant given the change from classroom to a real‐world setting. L. Dahse is a displaced worker who maintained employment in the Manufacturing sector until 2001, when she was permanently laid‐off. Ms Dahse then worked at both Mount Carmel (HIT department) as well as Aurora Health Care. Ms. Dahse noted that she learned a lot while in HUC 301 and was very satisfied with her progress in the program and with how much support/motivation that she is receiving from the HUC program faculty. Ms. Dahse mentioned that HUC 302 has been a more difficult course for her given the technical nature of the material. The student is looking forward to attending the HUC 303 Clinical Externship in April; she will be going to the ED at AWAMC. Agenda Item 12 Other New Business 1. Healthcare Services Management (HSM) Program In addition to the Health Unit Coordinator Program, Ms. Sanchez will also be the Program Coordinator/Faculty for the Healthcare Services Management program. The new Associate Degree offering will formally start this Fall with the acceptance of 12 students into the program courses. HSM‐144 (Introduction to the Business of Healthcare) & HSM‐145 (Healthcare Law, Ethics, and Professional Standards) will be the two program courses offered in the Fall. Students will also be taking a diverse course load including Business and General Studies (Liberal Arts) classes. The division is currently accepting admission requests/petition packets. The prerequisites for petitioning (for HSM) include: Good Academic Standing, GPA of 2.5 or better, completion of Health 101 (Medical Terminology) (prior to starting the HSM coursework), 9 credits of technical coursework preparation, and ENG‐151/201 Communication Skills/English 1. The School of Health Sciences will review/adjust prerequisites as needed. The following materials were distributed to attending advisory members: HSM brochure HSM Qualifying Plan/Course Checklist February Edition of the MATC Communique (discusses how the new HSM program will allow students “Added Career Value” option to gain important advantages in the local workforce) 2. Spring 2012 HUC Petitioning/Prereqs Update Advisory members received a copy of the following document: Updated HUC Program Catalog page (to reflect the new Health 101‐104‐107 prerequisites) 3. Labor Outlook Updates Many of the local healthcare organizations are reevaluating the HUC role on a nursing unit, especially with the implementation of EPIC and CPOE (Computerized Physician Order Entry); although some of the traditional duties of order transcription may be getting phased out, there are still many tasks, especially new ones currently evolving, being undertaken by the HUC professional. Because of the changes going on within these facilities, there has been some limitation in their ability to provide clinical externships to the MATC HUC program. Ms. Sanchez will continue to monitor the situation/may seek to lower the amount of students admitted into the program for subsequent semesters. Other Business Agenda Item 13 Lakeside/Region Four/NAHUC Activities Update Discussion was deferred at this time. Next NAHUC conference will be in Cleveland, Ohio, from August 29th to September 1st, 2012. Agenda Item 14 Next Meeting Fall Semester: Monday November 5th, 2012, 11am to 1:30pm Agenda Item 15 Announcements/Adjournment Ms. Sanchez informed the committee that she has been accepted into the Educational Policy and Leadership program at Marquette University. Ms. Sanchez will be starting her Doctorate (PhD) this Fall. Motion made by: E. Daugherty Second by: M. Dupree Motion approved The meeting was adjourned at: 12:20pm MILWAUKEE AREA TECHNICAL COLLEGE HEALTH UNIT COORDINATOR Advisory Committee Meeting Minutes Meeting Date: March 26th, 2012 Time: 11:00am Location Milwaukee Campus Room: M614 Facilitator: Judy Bottoni, Co‐Chair Minute Taker: Rebecca Garcia Sanchez Members Present Company Represented Judy Bottoni Wheaton Franciscan‐St. Joe’s Earnestine Daugherty Froedtert Lutheran Memorial Hospital Mike Dupree Froedtert Lutheran Memorial Hospital Members Excused Company Represented Karen Behl Columbia St. Mary’s Hospital Susan Grieshop St. Luke’s Medical Center/Aurora Health Care Larry Hrdlicka Milwaukee Health Services, Inc. Donna Kuhns Aurora Health Care Candy Pasterski Froedtert Memorial Lutheran Hospital Karen Nowak Froedtert Lutheran Memorial Hospital Levilyn Rovetto Froedtert Lutheran Memorial Hospital Carol Tomczyk Froedtert Lutheran Memorial Hospital MATC Representatives Present Position/Title Kelly Dries Associate Dean Rebecca Garcia Sanchez Program Coordinator, Healthcare Services Management & Health Unit Coordinator Programs Ger Vang Counselor MATC HUC Student Representative Linda Dahse Agenda Item 1 Call to order The meeting was called to order at: 11:07am am By: Rebecca Sanchez A quorum was not present Agenda Item 2 Welcome and Introductions Members were welcomed. Introductions were made. Agenda Item 3 Approval of March 26th Agenda/ November 7th Minutes Approval of March 26th Agenda: Motion made by: M. Dupree Second by: J. Bottoni Agenda approved Approval of November 7th: Motion made by: M. Dupree Second by: J. Bottoni Minutes approved Old Business Agenda Item 4 Admissions & Applications Application Spring 2012‐Health Unit Coordinator Program SP2012 (January 2012 to April 2012) Fully Admitted (ADM) 1 PR‐Petition Recommended 35 Conditionally Admitted 10 (Math Accuplacer Scores) Referred to Adult Basic Education 5 Incomplete/Canceled 79 Total applications 93 G. Vang presented the above material to the committee and noted that there is strong interest in the program Agenda Item 5 Enrollment/Retention Update & Graduate Report For Fall 2011 (FA12)‐4th Semester of a 16 week offering: HUC 301 STARTED W/ 15 STUDENTS 1 Student was administratively withdrawn 3 Students voluntarily withdrew from HUC 301 11 Students completed HUC 301 73.33% Retention Rate CURRENT GROUP INCLUDES: 1 NTO 4 DISPLACED WORKERS HUC 302 STARTED W/12 STUDENTS (including one readmit) 1 Student did not pass HUC 302 91.67% Course Retention HUC 303 12 students attended HUC 303; 1 did not pass HUC 303 91.67% Course Retention 11 Program Graduates FA12 Overall retention rate: 68.75% For Spring 2012 (SP12)‐5th Semester of a 16 week offering: HUC 301 11 STUDENTS started in HUC 301 1 student did not pass HUC 301 10 students completed HUC 301 90.91% Retention CURRENT GROUP INCLUDES: 0 NTO 5 DISPLACED WORKERS HUC 302 11 students (including one readmit) started HUC 302; currently in progress HUC 303 Anticipate 11 students attending HUC 303, 4/23 to 5/16/2012 A brief discussion ensued regarding the drop in the number of program students (11 students for SP12)‐There have been a number of changes seen within the community as well as MATC‐people are going back to work, there are new Financial Aid/Academic Standards in place (150% credit rule), as well as limitations in available clinical site Action items: Person responsible: Deadline: Continue to monitor/evaluate student retention R. Sanchez Ongoing Continue to evaluate the efficacy of modified strategies for program students‐assessments/assignments/instructional delivery Continue to encourage students/graduates to seek employment opportunities as available Agenda Item 6 Budget Review Current Year Progress K. Dries reported that the program budget was on track for FY2012; budgets may see an additional 5% decrease in available funds (operational budget). The division received equipment donations from Urology Associates. Agenda Item 7 Statewide Core HUC Curriculum Update The program is in its sixteenth semester for the revised curriculum; no changes have taken place since the 2006 State‐called meeting R. Sanchez provided the committee with the following: HUC Course repeat policy/procedure for program technical courses HUC Program Currency document for 2011‐12; the program received a cumulative average of 4.793 out of 5.0. The program still does not have a computer system to simulate ordering diagnostic tests, diets, consults/ancillary orders, etc. Agenda Item 8 Clinical Affiliation Update Local clinical facilities continue to be very supportive of providing learning experiences for MATC HUC students. The HUC clinical externship will be April 23rd to May 16th, 2012. The following were the requests for the Spring clinical: 2‐Froedtert, 3‐Wheaton Franciscan‐St. Joe’s, 5‐Aurora (1‐St. Luke’s, 1‐ASMC, 2‐AWAMC, 1‐Grafton), and 1‐ CHW. Anticipate 11 students attending HUC 303. New Business Agenda Item 9 Project Budget FY13 Ms. Dries noted that the current strategic plan for MATC includes utilizing technology; one area that the division is focusing on is transitioning the petition process to an electronic system rather than via paper means. All of the certified background materials (health records and drug testing) is done via electronic means. K. Dries sought input if there was equipment/supplies and/or other materials that the program could benefit from. Agenda Item 10 Advisory Committee Membership Report The following members’ term will expire on June 30th, 2012: Judy Bottoni, Ernie Daugherty, Mike Dupree, Donna Kuhns, Candy Pasterski, and Carol Tomczyk. R. Sanchez thanked all members for their continued support and assistance. Ms. Pasterski, Ms. Bottoni, Ms. Daugherty, and Mr. Dupree have expressed an interest in continuing their tenure on the committee. Ms. Sanchez informed the committee members of the results from the Advisory Committee Membership Audit that was conducted this past February. As there is a diverse mix of employers (supervisory), consultants, and employees, there will be no changes made regarding membership at this time. All members represent important aspects of the healthcare community whose input is vital for the program’s long term viability. Agenda Item 11 SOA/QRP follow‐up R. Sanchez discussed the FY2011 QRP report with the committee; a year‐to‐year analysis (FY08‐FY09‐FY10) was provided: Rank from 4 to 3 in Pass Rate of 80% (Improvement) Age demographic‐25 to 34, decreased from 66.67% in FY09 to 33.3% in FY11 35 to 49, increased from 22.2% in FY09 to 40.0% in FY11 50‐over, 6.7% in FY09 to 24.4% in FY11 FTE increased 5.2 from FY08 to FY11 Fall to Spring Retention decreased 83.33 (FY08) to 76.92 (FY11) Second Year Graduation decreased 63.41 (FY08) to 52.78 (FY11) Recent decreases reflect a change in the program offering‐from 20 weeks to 16 weeks (which is a positive indicator) Pass rate of 80% slightly declined from 88.57 (FY08) to Job Placement‐All Employment (All)‐Slightly increased 84.44 (FY11); target is 57.16 per WTCS from 81.82 (FY08) to 84.62 (FY11) Advisory members received a copy of the following documents: HUC Program Student Outcomes Assessment (SOA) of Program Goals and Report‐FY2011 Quality Review Process Scorecard (with quantitative data)‐FY2011 Quality Review Process Scorecard‐FY 2010 & 2011 Action items: Change will be implemented starting for the Spring 2012 Petitioning cycle‐ students applying for the technical course will either have the Health 101/104/107 completed or have in progress (SP12). Students will need to have Health 101/104/107 successfully completed with a C or better, prior to the start of the Fall 2012 Semester. R. Sanchez will monitor and verify compliance. Person responsible: R. Sanchez Deadline: Spring 2012 (for Petitioning) Summer/Fall 2012 for course completion compliance Agenda Item 11 Student Representatives Report L. Dahse spoke to the committee on behalf of the Spring 2012 HUC group. She is excited about attending clinicals, but is a bit hesitant given the change from classroom to a real‐world setting. L. Dahse is a displaced worker who maintained employment in the Manufacturing sector until 2001, when she was permanently laid‐off. Ms Dahse then worked at both Mount Carmel (HIT department) as well as Aurora Health Care. Ms. Dahse noted that she learned a lot while in HUC 301 and was very satisfied with her progress in the program and with how much support/motivation that she is receiving from the HUC program faculty. Ms. Dahse mentioned that HUC 302 has been a more difficult course for her given the technical nature of the material. The student is looking forward to attending the HUC 303 Clinical Externship in April; she will be going to the ED at AWAMC. Agenda Item 12 Other New Business 4. Healthcare Services Management (HSM) Program In addition to the Health Unit Coordinator Program, Ms. Sanchez will also be the Program Coordinator/Faculty for the Healthcare Services Management program. The new Associate Degree offering will formally start this Fall with the acceptance of 12 students into the program courses. HSM‐144 (Introduction to the Business of Healthcare) & HSM‐145 (Healthcare Law, Ethics, and Professional Standards) will be the two program courses offered in the Fall. Students will also be taking a diverse course load including Business and General Studies (Liberal Arts) classes. The division is currently accepting admission requests/petition packets. The prerequisites for petitioning (for HSM) include: Good Academic Standing, GPA of 2.5 or better, completion of Health 101 (Medical Terminology) (prior to starting the HSM coursework), 9 credits of technical coursework preparation, and ENG‐151/201 Communication Skills/English 1. The School of Health Sciences will review/adjust prerequisites as needed. The following materials were distributed to attending advisory members: HSM brochure HSM Qualifying Plan/Course Checklist February Edition of the MATC Communique (discusses how the new HSM program will allow students “Added Career Value” option to gain important advantages in the local workforce) 5. Spring 2012 HUC Petitioning/Prereqs Update Advisory members received a copy of the following document: Updated HUC Program Catalog page (to reflect the new Health 101‐104‐107 prerequisites) 6. Labor Outlook Updates Many of the local healthcare organizations are reevaluating the HUC role on a nursing unit, especially with the implementation of EPIC and CPOE (Computerized Physician Order Entry); although some of the traditional duties of order transcription may be getting phased out, there are still many tasks, especially new ones currently evolving, being undertaken by the HUC professional. Because of the changes going on within these facilities, there has been some limitation in their ability to provide clinical externships to the MATC HUC program. Ms. Sanchez will continue to monitor the situation/may seek to lower the amount of students admitted into the program for subsequent semesters. Other Business Agenda Item 13 Lakeside/Region Four/NAHUC Activities Update Discussion was deferred at this time. Next NAHUC conference will be in Cleveland, Ohio, from August 29th to September 1st, 2012. Agenda Item 14 Next Meeting Fall Semester: Monday November 5th, 2012, 11am to 1:30pm Agenda Item 15 Announcements/Adjournment Ms. Sanchez informed the committee that she has been accepted into the Educational Policy and Leadership program at Marquette University. Ms. Sanchez will be starting her Doctorate (PhD) this Fall. Motion made by: E. Daugherty Second by: M. Dupree Motion approved The meeting was adjourned at: 12:20pm Health Unit Coordinator-School of Health Sciences Advisory Committee Meeting Minutes Meeting Date: Monday March 18th, 2013 Time: 11am to 1:30pm Location Milwaukee Campus Room: M614 Facilitator: Candy Pasterski (Chair) Minute Taker: Rebecca Garcia Sanchez Members Present Earnestine Daugherty Mike Dupree Karen Nowak Candy Pasterski Company Represented Froedtert Lutheran Memorial Hospital Froedtert Lutheran Memorial Hospital Froedtert Lutheran Memorial Hospital Froedtert Lutheran Memorial Hospital MATC Representatives Present Rebecca Garcia Sanchez Position/Title Department Chair-Allied Health Program/Clinical Coordinator, Lead Faculty Associate Dean Counselor Healthcare Services Management Student (Guest) Dr. Nancy Vrabec Ger Vang Dana Orozco A. Discussion: Call to order/Introduction/Roll Call Meeting was called to order at 11:03am Approval of 03/26/2013 Agenda Motion: Karen Nowak Second by: Ernie Daugherty Action items: Person responsible: Deadline: None Not Applicable None B. Determination of Quorum Discussion: It was determined that a quorum was not present; there were no items to be voted on during today’s meeting Action items: Person responsible: Deadline: None Not Applicable None C. Old Business Item 1 Advisory Membership Review (Use Divisional Data Audit Forms) Discussion: The following members’ term will expire on June 30th, 2013: Levilyn Rovetto. R. Sanchez thanked all members for their continued support and assistance. Action items: Person responsible: Deadline: Follow-up with Advisory members whose terms will be expiring Rebecca Sanchez Ongoing Item 2 Program Progress/Enrollment Reports Admissions/Academic Counseling Department Report-Ger Vang Applications Spring 2013-Health Unit Coordinator Program FA2013 Fully Admitted (ADM) 0 PR-Petition Recommended 21 Conditionally Admitted 10 (Math Accuplacer Scores) Incomplete/Canceled 17 Refer to Adult Basic Ed (RABE) 1 Total applications 49 **HSM Program Information was not available at the time of the meeting Based on the information provided, Mr. Vang noted that there is continued interest in the Health Unit Coordinator Program. Program Progress/Retention/Graduate Report-See Addendum One at the end of the meeting minutes The Program Retention Report and Graduate Statistics can be found as an addendum at the end of the meeting minutes. Ms. Sanchez shared with the Committee that the Program Prerequisites that were implemented since the Spring 2012 Semester have been demonstrating a group of students that are better equipped to deal with the rigor of an accelerated program. Retention and graduation rates have been consistently high for the past number of semesters As of 3/18/13, there were 23 applicants for Spring 2013 Semester acceptance consideration Action Items: Person responsible: Deadline: Continue to monitor/evaluate student retention Rebecca Sanchez Ongoing Item 3 Capitol Equipment/Budget Review Discussion: No discussion regarding Capitol Equipment took place as the Health Unit Coordinator program does not utilize Capitol related Equipment Dr. Vrabec noted that the FY2013 budget is on target at this time. The FY2014 budget numbers will not be available until July 2013. There is currently one FTE for HUC. Action items: Person responsible: Deadline: None Not Applicable None Item 4 Curriculum Status and Review Discussion: The program is in its eighteenth semester for the revised curriculum; no changes have taken place since the 2006 State-called meeting No other changes have taken place since the November 2012 Advisory Meeting Advisory committee members have recommended that communication and customer service skills continue to be part of the soft skill preparation focus for the program Action items: Person responsible: Deadline: None Not Applicable None Item 5 Course Outcome Summary (COS) Discussion: The Health Unit Coordinator follows WTCS curriculum/course outcome summaries; no discussion took place Action items: Person responsible: Deadline: None Not Applicable None Item 6 Discussion: Quality Review Process (QRP) 2012 QRP Results were not available as of March 2013 Action items: Person responsible: Deadline: Present 2012 QRP Results with Committee if available by Fall Rebecca Sanchez November Meeting Item 7 Student Outcome Assessment (SOA) Discussion: Ms. Sanchez presented the committee with the current documents: HUC Program Currency and 2012 HUC SOA; most criteria was attained. Action items: Person responsible: Deadline: Follow up as needed with HUC Advisory Committee Rebecca Sanchez None Item 8 (New Item for HUC) Technical Skills Attainment (TSA) Discussion: No additional new information was provided at the meeting; Rebecca Sanchez introduced the TSA process to the HUC Advisory Committee members during the November meeting. The TSA process and related materials were discussed and WTCS TSA informational documents were provided. The MATC Health Unit Coordinator program will be transitioning to the TSA assessment starting 12/2014. Action items: Person responsible: Deadline: Provide ongoing materials and information as the TSA process takes place for the MATC Health Unit Coordinator Program Rebecca Sanchez Ongoing Item 9 Clinical Affiliation Discussion: Local healthcare organizations continue to be very supportive of providing learning experiences for MATC HUC students. The HUC clinical externship will be from 4/22 to 5/15/13: Sites 2-Froedtert 3-Columbia St. Mary’s 2-St. Luke’s 1-St. Luke’s South Shore 1-St. Joe’s Dawn Hamann will be overseeing HUC 303 this semester Action items: Person responsible: Deadline: None Not Applicable None D. New Business Item 1 Labor Outlook Discussion: The Advisory Committee discussed the current activities being undertaken at the various local Healthcare Organizations. The members further noted that the implementation of the EPIC computer software system in the various facilities has impacted the job duties of the Health Unit Coordinator. The role is starting to see some transition into a more customer service centric role Action items: Person responsible: Deadline: None N/A N/A E. Lakeside/Region Four/NAHUC Activities Discussion: No report available at this time The next NAHUC Conference will August 7th to 10th, 2013 in Orlando; the 2014 Conference will be at the Mall of America (Minnesota). Action items: Person responsible: Deadline: None Not Applicable None F. Next Meeting Date Discussion: The next meeting date is set for Monday November 18th, 2013, 11am to 1:30pm. Action items: Person responsible: Deadline: None N/A N/A G. Adjournment Discussion: The March 18th HUC Advisory Committee Meeting adjourned at: 12:25pm Motion made by: Earnestine Daugherty Second by: Mike Dupree Action items: Person responsible: Deadline: None Not Applicable None Addendum One: Course/Program Retention Table Health Unit Coordinator Program For Spring 2012 (SP12)-5th Semester of a 16 week offering: 11 STUDENTS started in HUC 301 HUC 301 1 student did not pass HUC 301 10 students completed HUC 301 90.91% Retention HUC 302 HUC 303 CURRENT GROUP INCLUDES: 0 NTO 5 DISPLACED WORKERS 11 students (including one readmit) started HUC 302 2 students did not pass HUC 302 9 students attended the HUC 303 Externship offering and subsequently graduated from the program 75% Program Retention As of November 2012, 7 out of the 9 HUC graduates went back to school pursuing various educational opportunities; approximately 5 to 6 (out of the 9 HUC graduates) obtained employment within the field. For Fall 2012-13 (FA13)-6th Semester of a 16 week offering: 10 STUDENTS started in HUC 301 HUC 301 1 voluntarily withdrew from the courses/program 1 student did not pass HUC 301 80% Retention HUC 302 HUC 303 CURRENT GROUP INCLUDES: 0 NTO 5 DISPLACED WORKERS 8 students started HUC 302; currently in progress 8 students attended/completed HUC 303 8 HUC Grads FA2013 Tentative Program Retention: 80% Actual Program Retention=86.66% For Spring 2013 (SP13)-7th Semester of a 16 week offering: 10 STUDENTS started in HUC 301 HUC 301 10 students successfully completed HUC 301 100% Retention HUC 302 HUC 303 CURRENT GROUP INCLUDES: 0 NTO 4 DISPLACED WORKERS 9 students started HUC 302; currently in progress 1 student voluntarily withdrew from HUC 302/program Anticipate 9 students attending HUC 303, 4/22 to 5/15/13 Anticipate 93.33% Retention (10 students x3 for HUC 301, HUC 302, HUC 303 28/30=93.33)