2012-2013 Annual Report University Career Center For Work, Service, and Internships May 1, 2012-April 30,2013 June 2013 Release Submitted to Dr. Cynthia Wolf Johnson By Denise Dwight Smith 9201 University City Blvd | Charlotte, NC 28223 150 Atkins | 704.687.0795 | career.uncc.edu 2012-2013 Annual Report University Career Center For Work, Service, and Internships May 1, 2012-April 30,2013 Office Staff Denise Dwight Smith, Director, Liaison to NC Campus Compact, MBA, CNS, MPA, DCCEAP Career Advisor Sharon Thorpe, Associate Director Career Development, Health & Life Sciences Career Advisor James Novak, Associate Director, Employer Connection Programs, Technical Career Advisor Rebecca Cody, Senior Assistant Director, Publicity & Outreach, Education Career Advisor Lenore Webb (Through 3/12), Senior Assistant Director, Career Assessment, Recent Alumni Career Advisor Jennifer Wishart, Assistant Director, Engineering, Physics & Architecture Career Advisor Marcia Clay (May-Sept.)/Shannon Keith (Sept.-Present), Assistant Director, Arts, Humanities, Social Sciences Career Advisor Brooke Brown, Assistant Director, Pre-transfer and Undeclared Transfer Career Advisor Tion Young, Assistant Director, Business Career Advisor Cheryl Funderburk, Technology Systems Coordinator Rachel Wages, Recruiting Program Specialist Michelle Wann, JLD Program Coordinator & Outreach Assistant Joshua Lancaster, Experiential Learning Program Specialist Nancy Policastro, Operations Assistant Debbie Rose, Business Services Office Manager Pat Tabor, Customer Services Representative Jennifer Armour, Events & Information Assistant Brandi Ledermann, Career Services Assistant Holly Brantley, Career Services Assistant 9201 University City Blvd | Charlotte, NC 28223 150 Atkins | 704.687.0795 | career.uncc.edu Table of Contents GOALS, OBJECTIVES, ANNUAL ACTIVITIES and OUTCOMES Page A. Highlights of the Year – University Career Center 2011-2012 ...................................................................7 B. Major New Action Steps Planned to Achieve Goals in 2010-2015 Strategic Plan .........................................9 C. Annual Evaluations by Unit.....................................................................................................................9 D. Examples of Data-Based Improvements during the Year ........................................................................ 10 E. Assessment of Evaluation Methods ....................................................................................................... 11 F. Required Attachments to 2011-2012 Annual Report ............................................................................... 12 Appendix A: Overall Contacts, Activities & Data for Programs, with 10-Year Program Comparison Chart ......................................................................................................... 13 Appendix B: Experiential Learning Statistics and Learning Outcomes .......................................................... 77 Appendix C: Experiential Learning Student and Employer Evaluations ......................................................... 89 Appendix D: Annual Progress on 2010-2015 Strategic Plan ...................................................................... 117 2012-2013 Annual Report May 2013 University Career Center for Work, Service, and Internships A. HIGHLIGHTS OF THE YEAR Major accomplishments (including student accomplishments) of unit/department/college during the year reported by Academic Affairs Goal. 1. To offer a portfolio of educational programs that are forward looking and responsive to the intellectual, cultural, and economic needs of the region: see #5 re experiential learning 2. To advance programs of research and scholarship that expand the frontiers of knowledge, including those that solve problems at the interface of disciplines and leverage discovery for the public benefit: n/a 3. To graduate students prepared for personal success and civic responsibility in the 21st century by offering challenging degree programs, encouraging community engagement, and integrating the values of liberal education throughout the undergraduate curriculum: see #5 re experiential learning 4. To integrate at the graduate level quality teaching and mentoring with research to prepare the next generation of leaders: Supervised 4 Counseling Education MS and PhD interns and provided opportunities for 4 graduate assistants Co-presented during the Academic Career Workshop for Advanced Doctoral Students and Post Doc Researchers to 44 students on topic of Preparing for the Academic Job Search 5. To respond to the educational needs of a diverse community of learners through innovative programming and delivery of credit and non-credit programs of study: Experiential and Service Learning Growth Highlights: 95% undergraduate traditional students graduated with academically sanctioned EL course work 5,156 Experiential Learning (49ership, co-op) applications -increased by 48% to (non-duplicated 1,637) Facilitated 5 NC Campus Compact meetings. University Team attended Civic Engagement Institute: Becoming 6. Citizens, Becoming Community The first university Service Learning course designations were utilized- 208 students, 12 sections offered Number of Service 49erships generated: 207 opportunities with 52 organizations 1,581 Service 49ership applicants (vs. 424 in 09-10) which showed increases for third year in a row EL courses tracked for the university increased to 673; 32 are identified as probably service learning EL evaluation summaries indicated at a 4.56 (1-5 scale) level increasing student understanding of the connection between their personal, academic, and career goals Retention related: at 4.51 indication level: “as a result of the experience, I am more motivated to stay in school” 42 unique 49erships were facilitated through the Bank of America Applied Technology program with UNC Charlotte through the CCI and the Belk College of Business. Second class graduated; 32 to date have been hired full time Average wages: 49ership: $15.25/hr. UNG, $20.51 Grad, JLD $9.00, Co-op $ 16.71/hr Assisted in the development of the University Professional Internship program to begin 2013-2014 Offered special programming during an Internship Week to increase student preparation and awareness The first 4 scholarship recipients will begin The Washington Center internship and study in the Fall 2013 To promote student achievement and personal development by providing high quality advising, academic services, curricular enrichment, and international experiences: UCC Overall Overall 188,764 student contacts were made through our array of programs and services- 31% increase Reached out to a diverse group of students and offered special programming and promotions for freshmen, sophomores, and target groups including visits to the UCC with career decision making activities, self-assessments, Minute Clinics, Energy panel, veterans resume and teacher prep dream resume workshops, JLD campaigns With Web services: over 488,500 contacts. New tools for students-Career Spots and Going Global utilized well All the key consolidated UCC student measures either stayed at same high level or increased (all above 4.4) 7 4.5 (4.4 with fairs) Measure for all major direct services collected on students increasing their understanding of the connection between personal, academic, and career goals through UCC participation 90% agreed or strongly agreed (98.5%, 3 and above) 6 graduate student interns/GAs and were offered UCC experiences also with 15 student workers/PCAs TOP Engaging EMPLOYERS: TIAA-CREF, Duke Energy Corporation, Wells Fargo & Company, Ross Stores, Inc., Schaeffler Group USA Inc., Target, Lowe's Companies, Inc., McKesson, Aon Corporation, Bank of America PGS MAY 2012 of note: 42% participated in service and 51% in experiential learning; “my courses and major” were indicated as the best part of UNCC experience, followed by the faculty/staff; 42% indicated the economy effected them a good or great deal; average starting salaries: $46,031. Of those seeking, 84% were employed Career content was provided in 329 classes (up 27.5%) reaching 9,250 (ALMOST DOUBLE) students; 162 of those classes were freshman intensive, reaching 3638 contacts. Classroom outreach totaled 12,558 in 412 sections- up from 9,290 student contacts; collaboration with 195 faculty Dr. Andrew Harver and Ms. Camina Davis, Department of Public Health Sciences, received UCC Faculty Career Champion awards, presented at their November department meeting Increased Individual Assistance and Self-Assessment Service: 45,411 (slightly up), individual contacts for use of career counseling/career library/customer service 66% of career counseling appointments related to career decision making and career options, self-assessments, and internships; feedback surveys indicated career counselors were knowledgeable, their expertise was valued, they were helpful and approachable at 4.11-4.56 levels. 10,616 individual assistance contacts offered through career counseling, peer and graduate intern assistance, drop-in appointments, e-mail resume critiques, and mock interviews. Conducted over 1,090 Mock Interviews for in class grading 3,061 total career self-assessments delivered– Significant pre-post assessment results were realized for the “Exploring Majors and Careers” workshops with students indicating a better understanding of career choices based on assessment of their interests, values, skills and abilities and other measures: all above 4.0.T-test analysis revealed 9 of 10 mean differences were statistically significant for the Strong workshops and for 7 of 9 questions for the MBTI. Offered Strengths Quests and Career Planning Scale (as part of proposal for Prospect for Success) In looking at 8 select programs, of 14,058 users, 23.5% were freshmen, 15.6% sophomores, 16.9% juniors, 24.8% seniors, and over 19.2% were post-bacs, graduate students, or alumni. UCC has varied and wide reach Six out of 12 months topped 3,000, one near 4,000 monthly contacts in customer service/library/reception area Example High Performance/Success Indicators: Majors Day 2011 participants 83.5% Fall 2012 retention Declared students who have taken self-assessments; retention rates outpaced those who have not 95% traditional undergraduates graduated with academic sanctioned career related/internship experience NACE/CAS targeted workshop learning objectives rated 4.21-4.65 (out of 5) on skills gains related to an ability to make career choices, utilize occupational and self-assessment information, present oneself, career planning motivation, and to feeling more prepared to manage their careers after graduation PGS 2012 results indicate 50% of the respondents used at least one UCC Workshops: 99%of participant respondents indicated sessions was helpful and would recommend them to others Facebook fans 869 (up 26%), Twitter followers 1,902 (up 49%), and 5,500 views of PCA blogs UCC Supports university grant and federal dollar initiatives as well as corporate sponsors for UCC and CCI- total over $178,000 (TWC year one, 49erDemocracy, Urban Youth and civic minor grant, JLD), plus Belk SPDC, BEST The JLD federally funded program increased both student registrants (1371) and employers (441), with student earnings reported for part-time jobs topping $1,139,338 NinerJobNet (post purging, registrant updates): 20,082 registrants, 13,774 with resumes (3,984 Alumni Module); 31% underclassmen, 22% seniors, 13.5% MS/PhD National Career Services College and University Professional Standards were reviewed and updated for the Board under the NACE team chaired by the UCC director Indicators of Improving Economy/Job Market: Employer attendance increased at 4 career fairs; at Expos, up 20%. 52% reported increased job openings Through NJN and career fairs, provided access to 47.061 job postings and to National Experience network: 1,653,360. JLD posted 3,813 positions (up 124%) from 440 employers to help 1371 registrants with college expenses 5,187 resumes were submitted by 1,224 students for on campus interviews; 803 selected with average 3.42 GPA 77.8% of EL employers surveyed indicated that they would recommend their UNC Charlotte student for hire within the organization, if one were available and 81.67% of the students indicated they would accept a full time position The number of resumes referred and received by 741 employers went way up to over 85,000 Increased number of Chamber of Commerce requests for relocations consults Over 3,000 recruiter visits were made to campus this year (up 48%) 7. To engage in focused efforts to creatively address university and community needs through internal collaboration and partnerships with public, private, and non-profit organizations: 8 UCC in Growing Support of Academic and External Partners: Participated in QEP Steering Committee and Development Team, SSWG, and development of university-wide Prospect for Success. Developed proposals for optimal career activities course integration for AS participation. Participated in QEP SACS visiting team meetings; contributed to university gaining SACS QEP approval Supported the 49er Democracy initiatives for the internship and scholarship portion of the DNC and RNC related opportunities for students; 10 intern scholarship recipients participated with over 20 volunteers. UNC Charlotte students received high praises from the City and TWC representatives Met with the Executive Director and researched The Washington Center Internship and Study program prior to the university signing the contract and acquiring funding from the City of Charlotte for five $6,000 scholarship matched with by the university. Committee met and selected the first 5 recipients Participated in regular Bank of America ATP planning meetings and celebrations. Now in its 4th year has enrolled 42 students. Supported recent class selections through the 49ership; a record 70 applicants were recruited through 3 information sessions and college outreach. The Bank converted 32 to full time hires to date Provided specialized programs/service for every college and the graduate school Over 1,222 (up from 795) employer hit views from the recruiting and internship community engagement links Supported Urban Youth 49ership, Urban Civic Engagement Minor, Mock Interview BUS COMM (7 courses), CCI partners programs, RISK Interviews in COB, oSTEM, Sophomore Class officers /Internship Week, Health Careers Graduate program event, Levine Sustainability fair, United Way 1,000 initiative, NC alumni and PhD fairs 44 site visits were held, 8 with students for Career Prospector: 153 students attended career visits to CMCUniversity, Addison Whitney, Blumenthal Performing Arts Center, Charlotte Business Journal, Charlotte Observer, CMPD Crime Lab, Charlotte Convention Center and the Mint Museum. Feedback from all was very positive UCC members served on the university communicators group, SSWG, AART, AAIT, search committees, advised fraternity, participated in NACE Advocacy and Professional Standards committee, QEP Steering and Development teams, NACE Leadership Advancement Committee, and Lions Board and many active in the community Successful Employer Advisory Board meeting held at EPIC. At 4.04 level, internships indicated critical to recruiting Supported Chamber efforts with data and consultation to attract new business to Charlotte, including MetLife Provided over 15 media interviews related to the college job and internship market including two local TV stations 8. To support the success of faculty and staff through career development opportunities, mentoring, and access to supportive infrastructure: All UCC staff were provided in-house professional development training and/or through professional conferences. Our NACE presentation was well received - Key Career Services Roles in University QEPs and Retention Attended SoACE, NCDA, CEIA, NCCDA, NCACE, NSEA, Transfer Student Conference, Career Directors national benchmarking. In addition, staff participated in 15 different seminars and HR courses. Four staff participated in intense week-long online training for SII, MBTI, and Strength Quests assessments. Staff also participated in periodic retreats, one focused on our business continuity plan and one hosted at Premier, Inc 9. To actively promote diversity among faculty, students, and staff and in the curriculum: Of 8 UCC target programs, 50% participants were ethnic minorities and international students, 32% transfers; 18% of EL working students were on an F-1 Student Visa. Met with oSTEM and reached out to Employer Board on their behalf; BB and T and TIAA CREF followed up. 4 Staff participated in SAFE Zone training 10. To create a flexible, responsive culture that uses effective review and assessment as the basis for improvement: see 6 B. MAJOR NEW ACTION STEPS PLANNED TO ACHIEVE GOALS IN 2010-2015 STRATEGIC PLAN Describe major new action steps planned (if any) to achieve goals in the 2010-2015 Strategic Plan. (Note: this section was included in the event that major new action steps became necessary after the 2010-2015 Strategic Plan was developed. For most units/depts./colleges, this section will be blank.) Review of each College QEP template to plan for how UCC can best support freshmen goals and longer term engagement expectations in several of the colleges, especially as it relates to internship development and administration. C. ANNUAL EVALUATIONS BY UNIT: Briefly describe any annual evaluations conducted by units/departments/colleges to assess outcomes that are not included in the unit/department/college’s 2010-2015 Strategic Plan (.e.g., scholarly productivity.) The UCC plans to continue the assessments as written in the original plan. We did use Campus Labs for the May 2012 survey but may not continue this due to the difficulty pulling the data in the manner we need and low return rates. Info Group was contracted to carry out our PGS 2013. The state and federal climate and the Department of Education Higher Education Report Card continue to raise focus on the value of a college degree and jobs outcomes discussions. NC is one of 5 states that have started to collect base line 9 employment information, but I have been unable to obtain this. House Bill 964 and the creation of the NC Longitudinal Data System will need to be followed. I served on a NACE Advocacy committee which helps develop a standard for firstdestination surveys, but the data requested is limited compared to what we gather. We are hopeful for increased return rates and a different report format with the new vendor short- term and long- term the possibility of the system collecting better data. We continue to focus on analyzing learning outcomes and retention rates of the students who take self-assessments of (SII, MBTI) through our services, which has begun to show a trend yielding positive outcomes. As feasible, we will gather periodic benchmark information as a result of the Career Service National Director Group in which we participate. In general, we are ahead of our peers in terms of assessment, experiential learning, and academic partnerships but others have better facilities, some technology and the ability to do fund raising. We will relook at using pre-posttests to analyze the effectiveness of any group counseling for job search skills or career course offerings. We use pre-posttest with selfassessments. The PGS 2012 study respondents indicated that 43% of the undergraduates said the recession affected their job search, which was measure we added. 2012-2013 was the third year we added the broad learning outcome measure for all services to support a specific Academic Services goal. Students were asked to respond to the degree to which their participation in our service helped increase their understanding of the connection between their personal academic and career goals. We now track the number of students referred through GET CONNECTED and SOS, UTOP, BEST, PRODUCE, and BBB, who use our services. Students now having an opt-out option of ethnicity designation through Banner has affected our ability to gather reliable data on the use of underrepresented populations in our services, though from what we have tracked, it is still significant. Once we complete new staffing, temporary and redesign of expanded facilities, Prospect for Success year 3, and career management system review /changes, it would be better timing for an external review which includes peer reviewers as part of our 2016-2021 plan. D. EXAMPLES OF DATA-BASED IMPROVEMENTS DURING THE YEAR: Describe 3 examples of how the unit/department/college has used assessment data for the purpose of improvement during the year. 1) PART TIME FAIR PARTICIPATION Given the fact that the Part-time Job Fair typically has the lowest student and employer feedback scores of all of our career fairs and feedback from employers about the early timing of the event was a concern, we recognized the opportunity to move the event to later in the semester. Moving the fair to October gave us more time to market the event to students and employers and the opportunity to draw employers who do seasonal hiring. With the move, employer attendance increased by 64% from 22 to 36, and student attendance increased 22% - the largest increase of any of our fairs. Additionally, we saw more favorable feedback from students and employers. Eighty-one percent (81%) (up from 73% last year) of students rated the event very good or excellent, and employers’ evaluation of the fair increased from a mean of 4.35 in 2011-12 to 4.55 for 2012-13. 2) OUTREACH, SOPHOMORE TARGETED SERVICE, and USE of NATIONAL CD MONTH. In prior years, we have attempted to schedule an attractive itinerary of workshops and events to get students involved in career awareness and planning during the month of November which is NCDA’s national career development month. Sometimes we have very good student attendance and others not very good at all. How else might we engage students? Our goal was to hold an event that would not require a lot of time from students, no advance planning, and they would receive an immediate reward for their participation along with the opportunity to ask career questions and obtain career information handouts. As a result, we are pleased that our 2012 Career Development Month outreach was significantly higher than in past years. On two different days, we were stationed in front of the UCC and invited students to stop by to celebrate the 100th birthday of the NCDA with a cupcake and career wish. Students wrote down their career wishes, selected a cupcake, and received UCC information handouts to take for later reading. The wishes were then displayed on our window along with a cake and birthday candles for passersby to generate curiosity and draw in visitors throughout the rest of the month. As a result, in a two day period, a total of 489 students participated in the career wishes outreach which represents an 86.6% increase from 2011 wherein we documented 262 participants. A parallel goal was to increase the number of sophomore contacts. A measurable method was to expand the sophomore minute clinic that we initiated last spring with 40 participants. Thus, our target was to hold SMC in both the fall (Nov) and spring of this academic year. The result was a 225% increase in the number of sophomores (130) attending the clinics. Moreover, noting that we could only accommodate so many students in the center during each of the SMCs, we expanded our efforts to include the creation of a sophomore webpage on our website in the hopes of catching students who did not or could not attend either of the SMCs. E-mails were sent to all sophomore students to remind them that the clinics had taken place and to please visit the sophomore webpage as a follow up or to find valuable information they had missed. The webpage received 177,861 hits. Also in regard to outreach, we purposefully decreased our CD Moment presentations this year in order to focus on our EL 10 Moments and more content delivery in the classroom. As a result, we had a 17.8% increase in the number of students (4,522) reached in spite of a 22.9% decrease in the number of EL/CD moment presentations (96) combined. Presentations were made primarily to 1000 and 2000 level LBST and UCOL courses. Likewise, we saw a 43.4% increase in student participation in our WOW Open House which was organized as a Career Carnival. Prizes, popcorn, peanuts and candy helped to create a carnival atmosphere as students competed against themselves and each other while learning new facts about the University Career Center, careers and career planning. Our JLD Coordinator also implemented an engaging marketing campaign for student participation in our Job Location and Development (JLD) Program and the number of JLD student registrants increased by 5.87%. Moreover, an additional 128 JLD registrations were incomplete due to inactive NJN accounts/no ethical behavior form submitted, which blocks the JLD program from processing the registrations. Had these registrations been completed, the JLD Program would have realized a total of 1,499 registrants resulting in an increase of 15.8%. For our freshman seminars, UCOL courses, and learning community presentations, our student learning outcomes (on a 5-pt. Likert Scale) ranged from 4.42 to 4.50 regarding increased knowledge, motivation, and understanding the connection between education, career, and personal goals. Overall career topical sessions were up, reaching 9,250 students delivered through 329 classes. 3) SELF-ASSESSMENT ADMINISTRATION and REACH The Self-Assessment Team maintained high quality in providing self-assessment interpretations to target student groups, maintaining high evaluation and post-assessment feedback for the Strong and MBTI (all averaging above 4.0), despite the absence of three assessment-trained counselors at times during the year. Still, the number of students who participated in self-assessment remained fairly consistent with last year’s numbers (3,061 in 2012-13 vs. 3,232 in 2011-12). This year, we saw a decrease in use of MBTI, Bridges, and Focus and an increase in the use of Strong and StrengthsQuest. This year, we maximized our resources by targeting key groups, and a higher portion of assessments were completed by freshmen and undeclared students. As compared with 2011-12, the percentage of freshmen who took the MBTI and Strong this year increased by 20% and we saw a similar increase among undeclared students. The total number of assessment group presentations we conducted increased, while the total number of students served in these groups decreased. Freshman and Transfer Seminars continue to make up the majority (76%) of our class presentations, and we continued to serve at-risk groups, such as SOS, UTOP, BEST, and SAFE, primarily through group interpretations. We supported the university’s 49er Rebound program for students on academic probation through new initiatives and increased involvement in existing classes. The UCC was an integral part of the new 49er Focus groups, providing a total of 16 hour-long group sessions over 8 weeks with 98 contacts with at-risk students. In addition, our involvement with the UCOL1300 Academic Support Seminars increased nearly 300%; we provided assessment presentations to 99 students in 6 classes (as compared to working with 25 students in 2 classes in 2011-12). CHANGES TO ADMINISTRATION OF LARGE CLASSES: In 2011-12, we began our involvement with ITCS1600, a class all freshmen and transfers in the College of Computing and Informatics are required to take, a class which is key to the college’s Prospect for Success plan. After using the Strong and the MBTI with different cohorts, the college decided to integrate the MBTI into ITCS1600 in 2012-13. Last year’s administration of the Strong and the MBTI (in different semester) to this class of 100+ students was a challenge in terms of staff time and resources, and the students’ completion rate was low (62%). In an effort to better manage this process, we administered the paper version of the MBTI to the entire class at once, and then interpreted their results in small groups. While this method of administration did save us some staff time and resources and completion rate was the smallest bit higher, the 63% completion rate in Spring 2013 was less than desirable. As other colleges begin implementing new and revamped classes for Prospect for Success, are being asked to similarly provide assessments for large groups, and the Spring 2013 ITCS1600 class gave us the opportunity to refine our process (although more work is needed in collaboration with faculty). The Faculty Workshops will be exploration opportunities to improve large class administration further. E. ASSESSMENT OF EVALUATION METHODS Comment on the strengths and weaknesses of unit/department/college’s assessment methods and describe plans (if any) to strengthen outcomes assessment during the coming year. The UCC continues to be dedicated, methodical, diligent, thoughtful, and intentional about how assessment is applied to services. However, some of the challenges in gathering data are related to the fact that we do not have many single cohort groups, and we have multiple service and delivery options, and varied touch points in a student’s academic career for engagement. We are especially interested in showing how student UCC service engagement impacts retention, as we know experientially and through the literature, that this is the case. We continue to use pre-protest and t-test survey analysis to look at significance in learning outcome measures on select services. The best area for this analysis surrounds the selfassessments, which gives us sizable but manageable groups thus far to track. We have also looked at student engagement in services for select target groups by ethnicity, transfer and visa status, and at risk groups in partnership with SOS , BEST, SAFE , UTOP, PRODUCE, BBB, EASE, and GET CONNECTED efforts. We can demonstrate high percentages of use of our services, and value of the use. We have looked at the retention of Majors Day vs. non Majors day participants over the year which does yield significant outcomes. 11 We look forward to onboarding new staff and offering career courses again- some we will revamp from prior versions, and we will also explore developing online modules and job search one credit seminars, all which give potential for cohort measures long with the Prospect for Success sections and the “commitment to success” measures. We have much data that can benefit the QEP goals, but are not sure how colleges may take advantage of these yet, or what new data points we will be required to deliver. We continue to measure individual and collective program satisfaction as well as usage numbers and learning outcomes, and are continuing to look at longer-term impact on retention and graduation, and being responsive to increasing employment/job/grad school driven outcome needs. While constantly measuring increased user numbers becomes challenging, it does provide some analysis which is beneficial. It is also become more difficult to capture use of services from underrepresented populations because of the increasing numbers of students that are opting to not self-identify. The university’s change to the Drupal website and the differing content management system still presents a challenge to us as we have now have less control of backend databases. Given the consistency we have of positive results year after year and the time it takes to gather the information, we also wish to explore select vs. all program measurement. We benefit from the fact that we have a technical systems coordinator who can assist us with pulling information from multiple databases, as our information is fairly complex. We utilized Campus Labs again for the May 2012 class study, but return rates are not as high as hoped, and the pulling of the data the way we need it, actually is cumbersome. The 2013 PGS study was altered to include only key first destination information and much time was dedicated to researching and pursuing alternative vendors. We went with Info Group because of their call out capabilities, other data rich services, and their ability to update contact information on alumni. Given the three month delay for contract approval in getting the first surveys out, the benefits have not been seem as of yet except for some new information on alumni addresses. The UCC provided input, but the annual report required by NC Campus Compact was completed this year through two other sources (Metropolitan Studies and University Relations) on campus, partially due to the new UNC GA community engagement outcome requirements. The SL course designation provided more structure for tracking SL courses; to date 18 sections have been official recognized. In support of the strategic plan in Academic Services, the UCC continues to report on improved understanding of the connection between personal, academic, and career goals, which has yielded positive indicators of the value of our services for the third year now. F. REQUIRED ATTACHMENTS TO 2012-13 ANNUAL REPORT 1. ANNUAL PROGRESS ASSESSMENT OF PERFORMANCE OUTCOMES FOR 2010-2015 STRATEGIC PLAN GOALS: After completing sections III I. and III J. of your 2010-2015 Strategic Plan (i.e., the annual report section of the strategic plan template), attach the entire 2010-2015 Strategic Plan to the annual report. (See Appendix D) 2. STUDENT LEARNING OUTCOMES ASSESSMENT DATA: Attach a 2012-13 Student Learning Outcomes Assessment Plan and Report for each undergraduate and graduate degree program and certificate program, stand- alone minor, and distance education program offered online only by each department. Colleges that do not submit the required Student Learning Outcomes Assessment Plans and Reports will be contacted by the Office of Academic Affairs. OUTCOMES DATA ON STUDENT LEARNING: Attached outcomes data on student learning outcome locations: Four key outcomes on increased career motivation, employer use of our school as a good candidate source, student career knowledge base increased, student understanding of the connectedness between their personal, academic, and career goals (Appendix A) 10-year longitudinal trends and data (Appendix A and C) Employer and student feedback on key Experiential Learning program outcomes (Appendix C) Measures used for self-assessments (Appendix B) All students are expected to complete a Learning Outcomes (3 expectations) contract with their employer supervisor and Career Advisor for their 49ership/co-ops (example in Appendix B) Learning outcomes from selected workshops (Appendix B) SEPARATE 2012-2013 ANNUAL REPORT NOTEBOOK contains all surveys, assessments, and results. 3. (FOR DEANS AND ASSOCIATE PROVOSTS ONLY) MEMORANDUMS TO DEPARTMENT AND UNIT HEADS: Deans and associate provosts are to attach copies of their written feedback to department and unit heads on the status of outcomes assessment in the department or unit, and identifying any areas meriting priority attention in the coming year. 12 Appendix A 2012–2013 Annual Report University Career Center For Work, Service, and Internships University Career Center Activities 9201 University City Blvd | Charlotte, NC 28223 150 Atkins | 704.687.0795 | career.uncc.edu 2012-2013 Consolidated Goals Measurements Fairs, Workshops, Experiential Learning, On Campus Interviews, Career Prospector and Individual Assistance Employers: UNCC Students are a good source of talents: Strongly Disagree 0.2% 89.5% Answered Agree or Strongly Agree 0.6% Disagree 9.7% Neutral 54.2% Agree Mean = 4.2 35.3% Strongly Agree 99.2% Answered Neutral to Strongly Agree 0% 10% 20% 30% 40% 50% 60% Students: Increased my career knowledge base: Strongly Disagree 0.7% 87.3% Answered Agree or Strongly Agree 1.6% Disagree 10.5% Neutral 35.7% 97.7% Answered Neutral to Strongly Agree Agree 51.5% Strongly Agree Mean = 4.4 0% 10% 20% 30% 40% 50% 60% Feel more motivated to take career steps: Strongly Disagree 0.6% 1.0% Disagree 89.4% Answered Agree or Strongly Agree 9.1% Neutral 98.4% Answered Neutral to Strongly Agree 32.7% Agree 56.7% Mean = 4.4 Strongly Agree 0% 10% 20% 30% 40% 50% 60% Connection between career and academic goals: Strongly Disagree 0.5% 86.6% Answered Agree or Strongly Agree 1.5% Disagree 11.4% Neutral 34.7% 98.0% Answered Neutral to Strongly Agree Agree Strongly Agree 51.9% Mean = 4.4 0% 10% 20% 30% 40% 50% 60% 15 2012-2013 Consolidated Goals Measurements Workshops, Experiential Learning, On Campus Interviews, Career Prospector and Individual Assistance Employers: UNCC Students are a good source of talents: Strongly Disagree 0.0% 81.3% Answered Agree or Strongly Agree 0.0% Disagree 18.7% Neutral 58.4% Agree Mean = 4.0 22.9% Strongly Agree 100.0% Answered Neutral to Strongly Agree 0% 10% 20% 30% 40% 50% 60% Students: Increased my career knowledge base: Strongly Disagree 0.6% 90.1% Answered Agree or Strongly Agree 1.2% Disagree 8.1% Neutral 33.7% 98.2% Answered Neutral to Strongly Agree Agree 56.3% Strongly Agree Mean = 4.4 0% 10% 20% 30% 40% 50% 60% Feel more motivated to take career steps: Strongly Disagree 0.5% 0.9% Disagree 91.2% Answered Agree or Strongly Agree 7.4% Neutral 98.7% Answered Neutral to Strongly Agree 30.2% Agree 61.0% Mean = 4.5 Strongly Agree 0% 10% 20% 30% 40% 50% 60% 70% Connection between career and academic goals: Strongly Disagree 0.4% 90.0% Answered Agree or Strongly Agree 1.1% Disagree 8.5% Neutral 32.7% 98.5% Answered Neutral to Strongly Agree Agree Strongly Agree 57.3% Mean = 4.5 0% 10% 20% 30% 40% 50% 60% 16 17 18 19 20 21 22 Student Customer Contact Through UCC Career Development Programs, Services and Technology: A 10 Year Comparison Student Programs & Services Workshops/Info Sessions & Tables Classroom Contacts Co-sponsored Events Outreach/Career Fairs (9 fairs) Individual Assistance (Scheduled Appts) Career Library/Lab/Desk contacts Block/Academic Bldg/Unsched. Drop-ins Phone/Email Counseling Counseling Intern/Practicum Supv. Credential Service Mock Interviews NinerJobNet Registrants ytd** (Profiles incomplete) Resume Referrals Career Prospector Registrants ytd Total Student Registrants Current Sponsors Discover Individual Usage Total Usage (includes multiple uses) Focus2 Individual Usage Total Usage Bridges (began June 2007) Other Assessments (Strengths Quest) Myers Briggs Type Indicator Strong Interest Inventory JLD (Part-time jobs) Registrants Subtotal On-Campus Interviewing - Actual Possible Full-Time(1,149), JLD(7), Fairs(2,017) Experiential Learning Subtotal Technology Vocational Biographies Career Spots (June 2007 - 2009)*+ E-Leads: Annual usage Total usage Employer Page Hits Faculty Hits 49er Express (My Future) Homepage NinerJobNet Hits Optimal Resume (821) / Interview (55) Interfolio Total Registrants ReferenceUSA Going Global Subtotal 2012-2013 Session Attendance 210 15,128 412 12,558 85 4,092 139 9,396 2,680 33,558 3,512 3,274 60 0 1,090 13,774 14,842 85,048 196 1,923 63 2011-2012 Session Attendance 236 12,353 412 9,290 71 3,913 173 11,645 3,280 33,660 3,509 3,642 64 64 0 998 20,082 23,053 36,957 155 1,727 60 2010-2011 Session Attendance 204 10,915 424 11,086 77 3,345 179 15,070 3,465 30,770 3,510 3,681 48 48 n/a n/a n/a 0 1,019 2,028 771 116 232 889 1,371 188,764 3,849 3,893 3,173 683 3,856 0 1,280 2,703 725 39 380 808 1,295 144,075 2,617 2,640 2,364 641 3,005 0 1,101 2,158 1,518 56 414 710 908 146,848 2,858 2,923 2,431 542 2,973 0 1,483 6,357 218 6,542 31,782 5,408 54,951 121,054 71,923 876 185 234 1,484 295,955 0 n/a 0 724 6,324 32,363 11,627 28,785 154,645 64,302 675 87 n/a n/a 293,208 0 n/a 0 1,167 5,600 35,522 19,075 32,745 164,294 34,429 602 87 n/a n/a 287,921 Total = without interviewing Total = with interviewing Total = with technology 846 846 188,764 192,620 488,575 *Discontinued due to state budget cuts **Decrease due to system purge summer 2012 +Added service back in 2012 23 956 956 144,075 147,080 440,288 1,025 16,954 19,914 42,135 137 1572 107 932 932 146,848 149,821 437,742 Student Customer Contact Through UCC Career Development Programs, Services and Technology: A 10 Year Comparison Student Programs & Services Workshops/Info Sessions & Tables Classroom Contacts Co-sponsored Events Outreach/Career Fairs Individual Assistance (Scheduled Appts) Career Library/Lab/Desk contacts Block/Academic Bldg/Unsched. Drop-ins Phone/Email Counseling Counseling Intern/Practicum Supv. Credential Service Mock Interviews NinerJobNet Registrants ytd (Profiles incomplete) Resume Referrals Career Prospector Registrants ytd Total Student registrants Current Sponsors Discover Individual Usage Total Usage (includes multiple uses) Focus2 Individual Usage Total Usage Bridges (began June 2007) Other Assessments (Kiersey & Strengths Quest) Myers Briggs Type Indicator – January 08 Strong Interest Inventory – August 07 JLD (Part-time jobs) Registrants Subtotal On-Campus Interviewing - Actual Possible Full-time EL - includes fairs Subtotal Technology Career Search (March 2003 - 2009) Career Spots (June 2007 - 2009) E-Leads: Annual usage Total usage Employer Page Hits Faculty Hits 49er Express (My Future) Homepage NinerJobNet Hits Optimal Resume Interfolio Total Registrants ReferenceUSA Going Global Subtotal Total = without interviewing Total = with interviewing Total = with technology 2009-2010 Session Attendance 239 10,115 400 9,236 74 3,282 185 15,378 3,486 30,169 3,318 2,415 54 54 2007-2008 Session Attendance 358 6,569 243 12,586 69 5,365 166 14,529 2,744 23,216 3,166 1,277 15 3 648 11,221 14,205 55,639 189 1,086 173 652 1,515 1,033 3,729 1,189 2008-2009 Session Attendance 301 8,003 304 7,328 108 6,530 205 19,717 3,572 25,140 3,086 2,375 49 49 2 368 13,175 16,096 39,801 136 1,222 75 68 115 774 1,637 927 n/a n/a n/a 0 354 692 927 132,702 2,916 2,971 2,220 696 2,916 0 480 840 829 132,271 2,784 2,699 2,122 629 2,751 0 139 375 990 139,320 3,665 3,783 3,065 600 3,665 0 3 20 921 4,433 39,935 20,482 17,760 174,506 26,559 465 72 n/a n/a 281,912 0 390 311 767 3,512 24,901 11,565 16,182 172,311 23,717 727 n/a n/a n/a 251,798 0 304 120 485 2,529 15,906 7,877 14,597 185,084 29,350 809 0 n/a n/a 255,627 952 0 0 132,702 135,618 417,530 967 0 0 132,271 135,022 386,820 836 0 0 139,320 142,985 398,612 665 14,800 17,747 36,577 201 1,435 85 n/a 952 24 967 n/a 1,095 836 Student Customer Contact Through UCC Career Development Programs, Services and Technology: A 10 Year Comparison Student Programs & Services Workshops/Info Sessions & Tables Classroom Contacts Co-sponsored Events Outreach/Career Fairs Individual Assistance (Scheduled Appts) Career Library/Lab/Desk contacts Block/Academic Bldg/Unsched. Drop-ins Phone/Email Counseling Counseling Intern/Practicum Supv. Credential Service Mock Interviews NinerJobNet Registrants ytd (Profiles incomplete) Resume Referrals Career Prospector Registrants ytd Total Student registrants Current Sponsors Discover Individual Usage Total Usage (includes multiple uses) Focus2 Individual Usage Total Usage Bridges (began June 2007) Other Assessments (Kiersey & Strengths Quest) Myers Briggs Type Indicator – January 08 Strong Interest Inventory – August 07 JLD (Part-time jobs) Registrants Subtotal On-Campus Interviewing - Actual Possible Full-time EL Subtotal Technology Career Search (March 2003 - 2009) Career Spots (June 2007 - 2009) E-Leads: Annual usage Total usage Employer Page Hits Faculty Hits 49er Express (My Future) Homepage NinerJobNet Hits Optimal Resume/Interview Interfolio Total Registrants ReferenceUSA Going Global Subtotal Total = without interviewing Total = with interviewing Total = with technology 2006-2007 Session Attendance 270 3,711 365 9,568 76 6,298 151 16,066 2,286 23,909 2,625 685 n/a n/a 589 9,334 12,365 27,808 121 897 161 446 712 2005-2006 Session Attendance 279 3,704 246 5,947 68 7,560 166 10,202 2,535 21,382 2,592 4,337 14 0 265 7,548 11,031 26,059 182 776 162 359 604 2004-2005 Session Attendance 279 3,777 230 5,472 70 4,351 90 7,455 2,514 24,840 2,066 1,243 n/a 2 464 9,372 6172 6,928 107 594 223 445 531 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 905 104,351 6,001 6,107 5,372 629 6,001 0 n/a n/a 1,261 93,947 1,037 1,100 927 110 1,037 0 n/a n/a 1,296 70,418 1,345 1,542 1,180 160 1,345 249 n/a 582 2,044 10,404 3,017 18,084 121,916 62,556 n/a n/a n/a n/a 216,808 0 1,484 n/a 258 1,462 9,688 4,517 22,237 156,598 81,219 n/a n/a n/a n/a 276,001 0 692 n/a 165 1,204 10,152 5,146 22,929 126,605 83,075 1,738 n/a n/a n/a 255,330 104,351 110,352 327,160 759 0 0 93,947 94,984 370,985 669 0 0 70,418 71,763 327,093 862 862 0 0 25 759 669 Student Customer Contact Through UCC Career Development Programs, Services and Technology: A 10 Year Comparison Student Programs & Services Workshops/Info Sessions & tables Classroom Contacts Co-sponsored Events Outreach/Career Fairs Individual Assistance (Scheduled Appts) Career Library/Lab/Desk contacts Block/Academic Bldg/Unsched. Drop-ins Phone/Email Counseling Counseling Intern/Practicum Supv. Credential Service Mock Interviews NinerJobNet Registrants ytd (Profiles incomplete) Resume Referrals Career Prospector Registrants ytd Total Student registrants Current Sponsors Discover Individual usage Total Usage (includes multiple uses) Focus2 Individual Usage Total Usage Bridges (began June 2007) Other Assessments (Kiersey & Strengths Quest) Myers Briggs Type Indicator – January 08 Strong Interest Inventory – August 07 JLD (Part-time jobs) Registrants Subtotal On-Campus Interviewing – Actual Possible Full-time EL Subtotal Technology Career Search (Since March 2003) Career Spots (began June 2007) E-Leads: Annual usage Total usage Employer Page Hits Faculty Hits 49er Express (My Future) Homepage NinerJobNet Hits Optimal Resume/Interview Interfolio Total Registrants ReferenceUSA Going Global Subtotal Total = without interviewing Total = with interviewing Total = with technology 2003-2004 Session Attendance 237 4,886 242 5,358 67 5,878 87 5,313 2,405 28,881 2,136 1,346 n/a 3 246 5,116 4,550 7,033 164 487 184 890 1,320 n/a n/a n/a 0 n/a n/a 1,324 68,094 982 985 850 65 982 0 287 n/a 328 1,039 9,208 4,566 14,324 115,209 74,920 679 n/a n/a n/a 222,920 633 0 0 68,094 69,076 291,996 633 26 Programs by Ethnicity, F-1 Visa, Transfer and Class Status Totals may vary from actual program statistics due to limited availability of demographic information Career Prospector Student Registrants ETHNICITY FR SO JR SR AFRICAN AMERICAN 3 6 17 27 ANY 2 OR MORE RACES 3 0 3 1 ASIAN OR PACIFIC ISLANDER 2 2 4 7 CAUCASIAN 19 8 20 29 HISPANIC 1 3 3 6 INTERNATIONAL 0 1 1 1 NOT SPECIFIED 1 0 2 2 TOTAL 29 20 50 73 F1 VISA FR SO JR SR F1 0 1 1 1 NON-F1 29 19 49 72 TOTAL 29 20 50 73 TRANSFER STATUS FR SO JR SR TRANSFER 0 3 21 29 NON-TRANSFER 29 17 29 44 TOTAL 29 20 50 73 ETHNICITY AFRICAN AMERICAN AMERICAN INDIAN ANY 2 OR MORE RACES ASIAN OR PACIFIC ISLANDER CAUCASIAN HISPANIC INTERNATIONAL NOT SPECIFIED TOTAL TRANSFER STATUS NON-TRANSFER TRANSFER TOTAL JLD Program Student Registrants FR SO JR 35 56 96 0 0 3 1 8 5 7 17 18 69 86 144 10 17 28 0 0 3 7 4 12 129 188 309 FR SO JR 123 122 173 6 66 136 129 188 309 27 SR 139 5 11 36 184 30 8 26 439 SR 220 219 439 FY GR 2 0 0 4 1 1 0 8 FY 0 8 8 FY 6 2 8 FY 18 0 1 7 25 3 2 1 57 FY 23 34 57 2 1 2 6 0 4 1 16 GR 4 12 16 GR 0 16 16 GR 39 1 1 6 52 10 5 1 115 GR 115 0 115 TOTAL 57 8 17 86 14 8 6 196 TOTAL 7 189 196 TOTAL 59 137 196 TOTAL 383 9 27 91 560 98 18 51 1237 TOTAL 776 461 1237 Programs by Ethnicity, F-1 Visa, Transfer and Class Status Totals may vary from actual program statistics due to limited availability of demographic information Experiential Learning Working Students ETHNICITY FR SO JR SR ASIAN OR PACIFIC ISLANDER 0 0 4 14 HISPANIC 0 2 5 18 INTERNATIONAL 0 0 4 6 NOT SPECIFIED 0 1 2 3 AFRICAN AMERICAN 2 10 16 27 CAUCASIAN 3 11 27 93 ANY 2 OR MORE RACES 0 1 1 1 TOTAL 5 25 59 162 F1 VISA FR SO JR SR F1 0 0 4 5 NON-F1 5 25 55 157 TOTAL 5 25 59 162 TRANSFER STATUS FR SO JR SR TRANSFER 0 3 17 60 NON-TRANSFER 5 22 42 102 TOTAL 5 25 59 162 ETHNICITY AMERICAN INDIAN ANY 2 OR MORE RACES ASIAN OR PACIFIC ISLANDER BLACK/NON-HISPANIC CAUCASIAN/NON-HISPANIC HISPANIC INTERNATIONAL NOT SPECIFIED TOTAL F1- VISA F1 NON-F1 NOT SPECIFIED TOTAL TRANSFER STATUS TRANSFER NON-TRANSFER NOT SPECIFIED TOTAL Experiential Learning Student Applicants FR SO JR SR FY 0 0 3 3 1 0 8 5 17 0 1 13 37 51 14 8 36 84 153 15 8 61 170 418 27 2 9 29 54 4 0 4 9 36 2 0 4 6 41 7 19 135 343 773 70 FR SO JR SR FY 0 4 8 24 0 19 131 335 749 70 0 0 0 0 0 19 135 343 773 70 FR SO JR SR FY 0 37 114 365 41 19 98 229 408 29 0 0 0 0 0 19 135 343 773 70 28 FY GR 1 0 0 1 1 5 0 8 FY 0 8 8 FY 7 1 8 0 4 52 1 8 17 0 82 GR 52 30 82 GR 0 82 82 GR NS 0 5 7 20 53 8 102 3 198 GR 91 107 0 198 GR 0 198 0 198 0 0 0 0 0 0 0 99 99 NS 0 0 99 99 NS 0 0 99 99 TOTAL 19 29 62 8 64 156 3 341 TOTAL 61 280 341 TOTAL 87 254 341 TOTAL 7 35 123 316 737 106 153 160 1637 TOTAL 127 1411 99 1637 TOTAL 557 981 99 1637 Programs by Ethnicity, F-1 Visa, Transfer and Class Status Totals may vary from actual program statistics due to limited availability of demographic information Individual ETHNICITY AFRICAN AMERICAN AMERICAN INDIAN ANY 2 OR MORE RACES ASIAN OR PACIFIC ISLANDER CAUCASIAN HISPANIC INTERNATIONAL NOT SPECIFIED TOTAL F1 VISA F1 NON-F1 TOTAL TRANSFER STATUS TRANSFER NON-TRANSFER TOTAL ETHNICITY AFRICAN AMERICAN AMERICAN INDIAN ANY 2 OR MORE RACES ASIAN OR PACIFIC ISLANDER CAUCASIAN HISPANIC INTERNATIONAL NOT SPECIFIED TOTAL F1 VISA F1 NON-F1 TOTAL TRANSFER STATUS TRANSFER NON-TRANSFER TOTAL Counseling Assistance Participants FR SO JR SR FY 95 162 155 237 17 3 2 7 7 0 21 22 13 21 2 21 32 43 73 10 203 234 360 569 56 22 48 76 86 6 13 18 22 38 3 20 14 23 52 4 398 532 699 1083 98 FR SO JR SR FY 12 16 18 29 0 386 516 681 1054 98 398 532 699 1083 98 FR SO JR SR FY 11 149 291 522 51 387 383 408 561 47 398 532 699 1083 98 On Campus Interviewing Participants FR FY GR JR 2 5 6 2 0 0 0 1 0 0 3 0 1 2 4 5 0 12 48 23 0 2 4 5 0 2 89 2 0 1 4 1 3 24 158 39 FR FY GR JR 0 0 86 2 3 24 72 37 3 24 158 39 FR FY GR JR 0 15 0 16 3 9 158 23 3 24 158 39 29 GR 41 0 6 12 94 8 172 7 340 GR 159 181 340 GR 0 340 340 SO 2 0 0 0 8 0 1 0 11 SO 1 10 11 SO 1 10 11 SP 0 0 0 0 0 1 7 1 9 SP 0 9 9 SP 0 9 9 SR 42 2 3 14 113 16 9 17 216 SR 5 211 216 SR 99 117 216 TOTAL 707 19 85 191 1516 247 273 121 3159 TOTAL 234 2925 3159 TOTAL 1024 2135 3159 TOTAL 59 3 6 26 204 27 103 23 451 TOTAL 94 357 451 TOTAL 131 320 451 Programs by Ethnicity, F-1 Visa, Transfer and Class Status Totals may vary from actual program statistics due to limited availability of demographic information ETHNICITY AFRICAN AMERICAN AMERICAN INDIAN ANY 2 OR MORE RACES ASIAN OR PACIFIC ISLANDER CAUCASIAN HISPANIC INTERNATIONAL NOT SPECIFIED TOTAL F1 VISA NOT SPECIFIED F1 NON-F1 TOTAL TRANSFER STATUS NOT SPECIFIED TRANSFER NON-TRANSFER TOTAL ETHNICITY AFRICAN AMERICAN AMERICAN INDIAN ANY 2 OR MORE RACES ASIAN OR PACIFIC ISLANDER CAUCASIAN HISPANIC INTERNATIONAL NOT SPECIFIED TOTAL F1 VISA NOT SPECIFIED F1 NON-F1 TOTAL TRANSFER STATUS NOT SPECIFIED NON-TRANSFER TRANSFER TOTAL Myers Briggs Type Indicator Participants FR SO JR SR FY 20 17 8 6 0 0 0 0 1 0 6 2 0 0 0 3 2 3 1 1 38 22 20 22 3 5 3 5 3 0 1 0 0 0 1 1 2 0 0 0 74 48 36 33 5 FR SO JR SR FY 0 0 0 0 0 1 0 0 0 1 73 48 36 33 4 74 48 36 33 5 FR SO JR SR FY 0 0 0 0 0 2 16 13 17 1 72 32 23 16 4 74 48 36 33 5 Strong Interest Inventory Participants FR SO JR SR FY 134 35 16 6 0 6 2 0 0 0 20 7 1 0 0 15 6 6 3 0 339 63 53 23 2 36 11 12 3 0 9 3 2 0 0 20 4 6 1 0 579 131 96 36 2 FR SO JR SR FY 0 0 0 0 0 9 3 2 0 0 570 128 94 36 2 579 131 96 36 2 FR SO JR SR FY 0 0 0 0 0 574 92 53 22 1 5 39 43 14 1 579 131 96 36 2 30 GR 2 0 0 0 7 0 1 0 10 GR 0 1 9 10 GR 0 10 0 10 GR 5 0 1 2 15 1 2 0 26 GR 0 2 24 26 GR 0 0 26 26 SP 2 0 0 2 6 2 0 0 12 SP 0 0 12 12 SP 0 12 0 12 NS 0 0 0 0 0 0 0 10 10 NS 10 0 0 10 NS 10 0 0 10 NS 0 0 0 0 0 0 0 23 23 NS 23 0 0 23 NS 23 0 0 23 TOTAL 56 1 9 12 120 17 4 13 232 TOTAL 10 4 218 232 TOTAL 10 49 173 232 TOTAL 195 8 28 32 493 64 15 54 889 TOTAL 23 15 851 889 TOTAL 23 764 102 889 I. STUDENT CONTACTS A. Standard University Career Center Workshops Workshop Title Summer 2012 How to Be an Interview "Pro" NinerJobNet Orientations Resumes That Get You the Interview Strong Interest Inventory Fall 2012 How to Be an Interview "Pro" How to Find a Job: Going Beyond the Internet How to Work a Job Fair Myers Briggs Type Indicator (MBTI) Networking in the Job Search Niner Career Club Series, #1: University Career Center 101 Niner Career Club Series, #2: How to Successfully Plan Your Career Path Niner Career Club Series, #3: Resumes That Get You the Interview Niner Career Club Series, #4: How to Find a Job: Going Beyond the Internet Niner Career Club Series, #5: How to Be an Interview "Pro" Niner Career Club Series, #6: Leaving College: How to Succeed at Work NinerJobNet Orientations Resumes That Get You the Interview Strong Interest Inventory What Can I do With A Liberal Arts Major? Work for America: Exploring Federal Government Careers Spring 2013 Finding International Internships Using Going Global How to Be an Interview "Pro" How to Find a Job: Going Beyond the Internet How to Work a Job Fair Myers Briggs Type Indicator (MBTI) Networking in the Job Search Niner Career Club Series, #1: University Career Center 101 Niner Career Club Series, #2: How to Successfully Plan Your Career Path Niner Career Club Series, #3: Resumes That Get You the Interview Niner Career Club Series, #4: How to Find a Job: Going Beyond the Internet Niner Career Club Series, #5: How to Be an Interview "Pro" Niner Career Club Series, #6: Leaving College: How to Succeed at Work NinerJobNet Orientations Resumes That Get You the Interview Strong Interest Inventory What Can I do With A Liberal Arts Major? Work for America: Exploring Federal Government Careers Online Alumni Portal Tutorial How to Be an Interview "Pro" How to Find a Job: Going Beyond the Internet How to Work a Job Fair NinerJobNet Web Tutorial Resumes That Get You the Interview How to Successfully Plan Your Career Path Leaving College: How to Succeed at Work University Career Center 101 Total 31 Sessions 26 5 11 6 4 58 4 4 2 6 2 1 1 1 1 1 1 12 4 14 2 2 67 1 4 4 3 7 2 1 1 1 1 1 1 13 4 18 3 2 151 Attendance 51 4 26 20 1 294 27 15 2 33 4 0 0 6 3 9 0 44 49 91 5 6 301 3 20 8 22 22 9 3 0 13 0 8 0 50 26 90 18 9 12952 536 129 53 1866 10015 171 53 33 96 13598 B. Classroom Contacts/Presentations: (Career Development Moments/Experiential Learning Moments, & UCC Services Overviews) Topic Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Career Development Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Experiential Learning Moment Class & Section UCOL 1206-001 UCOL 1206-004 UCOL 1000-019 UCOL 1000-020 WGST 2310-001 UCOL 1206-008 UCOL 1206-003 UCOL 1206-009 UCOL 1206-007 ENGL 1101-044 ENGL 1101-052 UCOL 1206-002 UCOL 1206-005 LBST 1105-532 UCOL 1206-031 UCOL 1206-032 LBST 1105-503 UCOL 1206-033 UCOL 1206-006 UCOL 1206-034 PHIL 2102-001 ANTH 2123-001 PHIL 2101-002 POLS 2120-001 LBST 2211-262 LBST 2102-337 LBST 2101-246 LBST 2101-245 LBST 2101-215 LBST 2101-214 POLS 3144-001 LBST 2101-213 LBST 1103-M94 LBST 2101-207 LBST 2101-248 LBST 2101-H76 LBST 2102-003 LBST 2102-135 LBST 2102-136 HIST 2001-A04 LBST 2102-260 SOCY 4090-003 SOCY 1101-002 SOCY 1101-003 GEOG 1105-001 LBST 1102-110 LBST 2101-201 LBST 2101-209 LBST 2101-211 GEOG 1101-001 HIST 2001-A03 GERM 3030-00 LBST 2102-137 Professor Gee, Topher Gee, Christopher Schoenefeld, Suzanne Schoenefeld, Suzanne Bauerle, Shannon Gee, Topher Gee, Topher Gee, Topher Gee, Topher Muesing, Mary Ellen Muesing, Mary Ellen Gee, Topher Gee, Topher Love, Geoffrey Massino, Jill Massino, Jill Love, Geoffrey Massino, Jill Gee, Topher Massino, Jill Mason, Beth Karz, Peta Ritterskamo, Eleanor Chattopadhyay, Jacqueline Ritterskamp, Eleanor Penkava, Robert Ghislain, Joachim Ghislain, Joachim Massino, Jill Massino, Jill Weeks, Gregory Massino, Jill Cannon, Carey Cameron, Christopher Goforth, Hubert Gay, William Germain, Felix John, Barbara John, Barbara Goforth, Hubert Tristan, Jayne Stevens, Dennis Mason, Elizabeth Stevens, Dennis John, Barbara Jackson, Tony Hogue, James Hicks, Cheryl Massino, Jill John, Barbara Goforth, Hubert Goforth, Hubert John, Barbara 32 Sessions 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Attendance 22 21 20 21 21 11 20 6 18 23 22 21 9 92 16 18 105 20 11 21 26 16 27 27 38 57 24 21 25 25 12 25 80 73 38 18 46 106 98 26 18 29 97 94 75 180 106 44 25 36 28 20 53 UCC Services Overview UCC Services Overview UCC UCC UCC UCC UCC UCC UCC UCC UCC UCC UCC UCC UCC Services Services Services Services Services Services Services Services Services Services Services Services Services Overview Overview Overview Overview Overview Overview Overview Overview Overview Overview Overview Overview Overview UCC Services Overview UCC UCC UCC UCC UCC UCC Services Services Services Services Services Services Overview Overview Overview Overview Overview Overview UCC Services Overview KNES 2150-001 LBST 1101-541, 542 ETGR 3071-001 ETGR 3071-002 ETGR 3071-005 BUSN 2000-H02 ECON 3125-001 ECON 3122 ENGL 2116-001 ETGR 3071-003 LBST 1101-540 CJUS 3032-001 ETGR 3071-002 ETGR 3071-001 ETGR 3071-090 ENGR 1201-001011, 021 BINF 6152-001 ENGL 216-002 BIOL 4600-C01 BIOL 4600-D01 BIOL 4600-B01 BIOL 4600-A01 CHEM 4695-001 and 4696-001 Fielding, Roy 1 230 Amin, Takiyah 2 142 Cho, Chung-Suk Murphy, Dave Cho, Chung-Suk Riter, Amy Metzger, Matt Tseng, Alice Schmitz, Christine Cho, Chung-Suk Amins, Takiyah Coston, Charisse Urbas, Joe Urbas, Joe Urbas, Joe 1 1 1 1 1 1 1 1 3 1 1 1 1 25 23 22 30 159 22 22 24 208 15 16 20 19 Blackmon, Don 5 81 Gibas, Cynthia Schmitz, Christine Zhang, Jian Zhang, Jian Huffman Ringwood, Amy Zhang, Jian 1 1 1 1 1 1 14 23 11 12 13 12 Merkert, Jon 1 34 83 3308 Total B. Classroom Presentations (continued): Freshman Topical Career Content Sessions Topic Careers in Fire Safety Experiential Learning Experiential Learning Experiential Learning Experiential Learning FOCUS-2 FOCUS-2 Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Class & Section ETFS 1120-001 LBST 1105-500 LBST 1105-503 LBST 1105-532 SOCY 1101-006 BUSN 1101-H01 UCOL 1000-052 HONR 1100-H03 HONR 1100-H04 PSYC 1000-001 PSYC 1000-002 UCOL 1000-001 UCOL 1000-001 UCOL 1000-001 UCOL 1000-002 UCOL 1000-002 UCOL 1000-003 UCOL 1000-004 UCOL 1000-004 UCOL 1000-007 UCOL 1000-008 UCOL 1000-009 UCOL 1000-010 UCOL 1000-010 UCOL 1000-011 Professor Murphy, Dave Rothrock, Kristin Love, Geoffrey Love, Geoffrey Hopcroft, Rosemary Riter, Amy Garvin, Shawnee Arnold, Robert Arnold, Robert Buch, Kim O'Reilly, Elaine Feemster, Ryan Seyter, Barbara Williams, Kesha Thomas, Henrietta Thomas, Henrietta Marin, Lauren Williams, Kesha Williams, Kesha King, Princess Williams, Kimberly Williams, Kimberly Cavaliere, Becky Dyson, Ivy Feemster, Ryan 33 Sessions 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Attendance 33 150 105 92 77 30 15 10 12 22 22 15 12 20 16 18 11 21 17 21 20 18 22 20 14 Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL 1000-012 1000-013 1000-014 1000-014 1000-016 1000-017 1000-017 1000-018 1000-019 1000-020 1000-021 1000-021 1000-030 1000-032 1000-032 1000-033 1000-033 1000-034 1000-034 1000-050 1000-051 1000-052 1000-053 1000-31 1011-001 1011-002 1011-031 1200-001 1200-003 1200-004 1200-005 1200-006 1200-007 1200-008 1200-020 1200-021 1200-022 1200-022 1200-023 1200-023 1200-023 1200-024 1200-024 1200-025 1200-026 1200-026 1200-027 1200-027 1200-028 1200-030 1200-041 1200-041 1200-044 1200-044 1200-060 1200-061 Holder, Sarah Johnson, Daniel Hester, Cheryl Hester, Cheryl Jones, Chelsea Seyter, Barbara Seyter, Barbara Dyson, Ivy Schoenefeld, Suzanne Schoenefeld, Suzanne Salanger, Carolyn Salanger, Carolyn Fries, Jared Verburg, Mark Verburg, Mark Ramey, Rachel Ramey, Rachel Hibbs, Lisa Hibbs, Lisa Padilla, Julie Potts, Sara Garvin, Shawnee Sloss, Martha Cavaliere, Becky Calega, Shannon Parsons, Kevin Calega, Shannon Twist, Morgan Jones, David White, Maureen Stewart, Stephanie Sanchez, Christina Stewart, Stephanie Twist, Morgan Fizgerald, Elizabeth Stickle, Candice Siarzynski-Ferrer, Kristina Siarzynski-Ferrer, Kristina Galloway, Kristen Galloway, Kristen Galloway, Kristen LeMaster, Shonta LeMaster, Shonta Valvo, Sarah Hunt, Tanya Hunt, Tanya Doran, Maureen Doran, Maureen Harden, Susan Morin, Tiffany Richardson-Nowak, Pamela Richardson-Nowak, Pamela Simms, Howard Simms, Howard Tullos, Kimberly Langley, Sean 34 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 18 17 18 20 20 12 12 18 20 21 18 15 18 17 21 19 24 18 22 21 16 15 22 23 17 19 17 20 15 14 9 20 8 14 17 22 20 18 17 19 17 20 19 6 15 20 17 17 12 14 7 9 29 30 19 9 Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Freshman Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL 1206-001 1206-002 1206-003 1206-004 1206-005 1206-006 1206-007 1206-008 1206-009 1206-031 1206-032 1206-033 1206-034 1300-001 1300-001 1300-002 1300-002 1300-002 1300-002 1300-003 1300-003 1300-003 1300-004 1300-005 1300-006 1300-007 1300-008 1300-009 1300-011 Freshman Seminar UCOL 1300-10 Freshman Seminar Freshman Seminar Freshman Seminar Freshman Seminar Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) NinerJobNet Orientation Resumes and Cover Letters Resumes and Cover Letters StrengthsQuest UCOL1011-002 UCOL-1200-021 UCOL-1200-022 UCOL-1300-011 Gee, Christopher Gee, Christopher Gee, Christopher Gee, Christopher Gee, Christopher Gee, Christopher Gee, Christopher Gee, Christopher Gee, Christopher Massino, Jill Massino, Jill Massino, Jill Massino, Jill Traynor, Dawn Traynor, Dawn McLean, Anna McLean, Anna Pasch, Anna Pasch, Anna Marin, Lauren Pasch, Anna Pasch, Anna Feemster, Ryan Garvin, Shawnee Hunt, Tanya Schoenefeld, Suzanne Williams, Kimberly Dyson, Ivy Traynor, Dawn Macon, Amanda/ Meyers, Bethany Parsons, Kevin Stickle, Candice Siarzynski-Ferrer, Kristina Traynor, Dawn COMM 1101-090 Ferguson, Yolanda 1 20 ITCS 1600 Gross, Joshua 1 90 ITCS 1600-F02 Gross, Joshua 1 9 ITCS 1600-F04 Gross, Joshua 1 11 ITCS 1600-F05 Gross, Joshua 1 14 ITCS 1600-T01 Gross, Joshua 1 19 ITCS 1600-T02 Gross, Joshua 1 9 UCOL 1200-026 Hunt, Tanya 1 20 BUSN 1101-001 Hopkins, Kristine 1 277 ITCS 1600-FO1-FO6 Gross, Joshua 1 166 PHYS 1000 Moyer, Patrick 1 38 UCOL 1000-003 Marin, Lauren 1 11 35 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 22 21 20 21 9 8 18 11 6 16 18 20 21 21 20 12 16 14 13 10 22 16 15 18 20 18 20 20 14 1 7 1 1 1 1 19 21 21 13 StrengthsQuest StrengthsQuest StrengthsQuest Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Strong Interest Inventory Total UCOL UCOL UCOL BUSN UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL UCOL 1000-021 1200-022 1200-023 1101-B01 1000-001 1000-002 1000-008 1000-008 1000-009 1000-010 1000-014 1000-017 1000-018 1000-021 1000-030 1000-031 1000-032 1000-033 1000-034 1010-001 1200-020 1200-021 1200-022 1200-023 1200-024 1200-027 1200-041 1200-041 1200-044 1300-001 1300-002 1300-002 1300-003 1300-010 1300-011 Salanger, Carolyn Siarzynski-Ferrer, Kristina Galloway, Kristen Harkey, Jennifer Seyter, Barb Thomas, Henrietta Williams, Kesha Williams, Kimberly Williams, Kimberly Dyson, Ivy Hester, Cheryl Seyter, Barbara Dyson, Ivy Salanger, Carolyn Fries, Jared Cavaliere, Becky Verburg, Mark Ramey, Rachel Hibbs, Lisa Bonnetaud, Cricket Fitzgerald, Liz Stickle, Candice Siarzynski Ferrer, Kristina Galloway, Kristen LeMaster, Shonta Doran, Maureen Richardson-Nowak, Pamela Richardson-Nowak, Pamela Simms, Howard Traynor, Dawn McLean, Anna Pasch, Anna Pasch, Anna Macon, A.; Myers, Bethany Traynor, Dawn 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 162 17 18 20 30 7 16 20 20 18 20 18 11 18 15 18 23 21 24 22 18 17 22 21 17 20 17 7 9 30 21 12 13 16 13 3638 B. Classroom Presentations (continued): All Other Topical Career Content Sessions Topic Careers in Government & Non-Profit Careers In Mathematics Class Mock Interviews Employment Technology Presentation Employment Technology Presentation Employment Technology Presentation Employment Technology Presentation Experiential Learning Experiential Learning Experiential Learning Experiential Learning Class & Section Professor Sessions Attendance LBST 2215 Fitzgerald, Liz 1 20 MATH 4109-001 THEA 3600-001 Harris, Kim Auerbach, Bruce 1 1 35 8 COMM 3160-001-004 Dixon-Brown, Melody 1 35 COMM 3160-005 Dixon-Brown, Melody 1 24 COMM 3160-005 Dixon-Brown, Melody 1 25 COMM 3160-008 Dixon-Brown, Melody 1 35 ANTH 2111-2 ARTM 2105-001 BUSN 2000-B02 LBST 2101-110 Katz, Peta Love, Geoffrey Riter, Amy Bright, Valerie 1 1 1 1 13 15 21 28 36 Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Experiential Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning Learning LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST LBST 2101-210 2101-246 2101-247 2101-342 2101-343 2102-015 2102-016 2102-110 2102-136 2102-137 2102-138 2102-201 2102-204 2102-205 2102-335 2102-335 2102-336 2102-336 2102-400 2212-110 2215-325 Experiential Learning POLS 2120-001 Experiential Learning Experiential Learning Experiential Learning Experiential Learning Experiential Learning Experiential Learning FOCUS-2 How to Work a Job Fair Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques Interviewing Techniques RELS 2000-001 RELS 2101-1 SOCY 2171-002 SOCY 3173-001 SOCY 3173-003 SOCY 4111-001 FOCUS-2 ETGR 3071-002 BINF 6153-001 C01, E01, S01, M00 COMM 3160 COMM 3160-001-004 COMM 3160-001-004 COMM 3160-003 COMM 3160-005 COMM 3160-005 COMM 3160-008 COMM 3160-008 COMM 3160-009 COMM 3160-010 COMM 3160-011 COMM 3160-101 ENGR 3295 ETGR 3071-001 ETGR 3071-001 ETGR 3071-002 ETGR 3071-002 ETGR 3071-003 ETGR 3071-005 ETGR 3071-090 EXER 4660-001 MGMT 3140-003 THEA 3600-001 Higham, Carol Ghislain, Joachim Ghislain, Joachim Jones, Carrie Jones, Carrie Katz, Peta Katz, Peta Miller, Elizabeth John, Barbara Strickland, Jamie John, Barbara Deem, Lynette Robles, Sonia Morrill, Dan Katsanos, Fotini Katsanos, Fotini Katsanos, Fotini Katsanos, Fotini Fitzgerald, Scott Crickenberger, Heather Buch, Kim Chattopadhyay, Jacqueline Katsanos, Fotini Katsanos, Fotini Stevens, Dennis Stevens, Dennis Stevens, Dennis Starnes, Elizabeth Calega, Shannon Murphy, Dave Mays, Lawrence Thurman, Linda Rothberg, Robin Brown, Melody-Dixon Dixon-Brown, Melody Walton, Frances Dixon-Brown, Melody Dixon-Brown, Melody Ewing, Sharon Paddock, Craig Ritchie, Lisa Paddock, Jonathan Walton, Frances Paddock, Johnathan Thurman, Linda Cho, Chung-Suk Urbas, Joe Murphy, Dave Urbas, Joe Murphy, Dave Cho, Chung-Suk Urbas, Joe Bonofoski, Tracy Beck, Tammy Auerbach, Bruce 37 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 93 32 29 52 77 24 27 91 84 115 98 78 119 87 29 20 68 62 16 36 38 1 27 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 22 21 65 75 82 34 17 23 18 132 24 25 35 52 35 24 27 25 26 24 50 24 160 24 22 23 18 23 22 18 78 59 11 Job Search Techniques Job Search Techniques Leadership Leadership Life After College Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Mock Interview Preparation Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Myers Briggs Type Indicator (MBTI) Networking NinerJobNet Orientation NinerJobNet Orientation Online Research & Technology Opportunities in Biology Opportunities in Biology Opportunities in Biology Opportunities in Biology Opportunities in Chemistry Preparing for a Career in Kinesiology Refugee Careers Resume Resume Resume Resume Resume Resume Writing Writing Writing Writing Writing Writing C01, E01, S01, M01 MGMT 3140-003 ETGR 3071-001 ETGR 3071-005 Thurman, Linda Beck, Tammy Cho, Chung-Suk Cho, Chung-Suk Bialoski, Mark Brown, Melody-Dixon Dixon-Brown, Melody Ritchie, Lisa Dixon-Brown, Melody Dixon-Brown, Melody Viana, Henrique Viana, Henrique Viana, Henrique Walton, Frances Ewing, Sharon Paddock, Craig Viana, Henrique Viana, Henrique Paddock, Johnathan Paddock, Jonathan Walton, Frances Walton, Frances Ritchie, Lisa Walton, Frances Walton, Frances Walton, Frances 1 1 1 1 1 7 1 1 1 1 2 1 1 1 1 2 2 1 2 3 1 1 1 1 1 1 132 59 22 20 24 43 28 5 100 30 9 60 20 25 14 38 10 20 24 26 40 10 25 27 25 23 COMM 2105-001 Dixon-Brown, Melody 1 23 COMM 2105-090 Ferguson, Yolanda 1 24 GRNT 3600-001 Shenk, Dena 1 20 HADM 6145-090 Laditka, Jim 1 21 UCOL 2200 Siarzynski-Ferrer, Kristina 1 22 HLTH 2101-001 FINN 6203 MATH 3128-001 Davis, Camina Weidong, Tian Shaban, Wafaa 1 1 1 70 42 26 COMM 3160-001-004 Brown, Melody-Dixon 1 25 BIOL 4600-A01 BIOL 4600-B01 BIOL 4600-C01 BIOL 4600-D01 CHEM 4695-001 and 4696-001 Zhang, Jian Huffman Ringwood, Amy Zhang, Jian Zhang, Jian 1 1 1 1 12 13 11 12 Merkert, Jon 1 34 KNES 2150-001 Fielding, Roy 1 230 Minslow, Sarah 1 49 Rajagopalan, Angela Thurman, Linda Walton, Frances Rothberg, Robin Ewing, Sharon Ritchie, Lisa 1 1 2 1 1 1 12 132 50 23 27 25 COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM COMM 3160-001-004 3160-001-004 3160-001-004 3160-005 3160-005 3160-006 3160-006 3160-006 3160-007 3160-008 3160-008 3160-008 3160-008 3160-010 3160-010 3160-010 3160-011 3160-012 3160-012 3160-013 3160-092 ENGL 3050/ HGHR 3000-001 ARTH 4601-001 C01, E01, S01, M01 COMM 3120-012 COMM 3160 COMM 3160-008 COMM 3160-014 38 Resume Resume Resume Resume Writing Writing Writing Writing ENGR 3295 ETGR 3071-004 EXER 4660-001 LBST 2215 Resumes and Cover Letters CHEM 3695-001 Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover Resumes and Cover StrengthsQuest StrengthsQuest StrengthsQuest CJUS 3032-001 COMM 3160-003 DANC 4110-001 EDUC 2100-001 EDUC 3600-001 ENGL 2116/001-004 ENGL 2116-005 ENGL 2116-006 ETGR 3071-001 ETGR 3071-001 ETGR 3071-003 ETGR 3071-005 ETGR 3071-090 GRNT 3600-001 HLTH 4600-001 LACS 4690-002 LACS 4690-002 COMM 2105-090 COMM 3050-OCI HADM 6154-090 Letters Letters Letters Letters Letters Letters Letters Letters Letters Letters Letters Letters Letters Letters Letters Letters Letters StrengthsQuest UCOL 2200 Strong Interest Inventory Strong Interest Inventory Total BUSB 2000-003 BUSN 2003 Thurman, Linda Murphy, Dave Bonofoski, Tracy Fitzgerald, Liz Donovan-Merkert, Bernadette Coston, Charisse Walton, Frances Hubbard, Karen Coffeey, Heather Hathcock, Misty Schmitz, Christine Schmitz, Christine Schmitz, Christine Cho, Chung-Suk Urbas, Joe Murphy, Dave Cho, Chung-Suk Urbas, Joe Shenk, Dena Harver, Andrew Cato, Fumie Fumie, Kato Ferguson, Yolanda Wiese, Dennis Laditka, Sarah Siarzynaski-Ferrer, Kristina Franco, Karina Franco, Karina 1 1 1 1 160 23 78 20 1 3 1 4 1 3 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 50 15 61 29 140 22 25 24 21 24 22 19 28 29 14 9 24 27 16 1 19 1 1 167 25 29 5612 C. Co-sponsored Programs Name of Event/Organization 49er Focus Retention Initiative Accounting Picnic Beyond OPT: Strategies for a Successful Job Search & Options for Longer Term Visas in the U.S. Cyber Corps Disney College Program- Alumni Association Diversity Institute on Service Learning Explore Admissions Open House EXPLORE Resource Fair Family Weekend - UCC Skit Freshman SOAR Parent Presentation Graduate Student Academic Workshop Panel on Job Search Preparation Junior Class Inauguration Week: Internships MACC Orientation Masters in Counseling Professional Development Conference Meet the Professionals - Beta Alpha Psi National Association Black Accountants RA Training Resource Fair Sigma Tau Delta, English Dept. Sessions 14 1 39 Attendance Type Students Students Attendance 98 100 1 Students 53 1 1 1 2 2 1 4 Students Students Staff Students Students Students Parents 12 1 31 241 144 24 306 1 Students 44 1 1 Students Students 15 80 1 Students 25 1 1 1 1 Students Students Students Students 125 14 53 6 SOAR Orientation Counselor Scavengert Hunt SOAR Outreach Table SOAR Parents Presentation - Freshman SOAR Presentation - Transfer Students SOAR Resource Fair SOAR Resource Fair - Freshman Student Alumni Ambassadors Student Sustainability Conference - Levine Scholars Transfer SOAR Student Presentation Transfer Talk: CPCC Levine Transfer Talk: RCCC South Transfer Talk: UNC Charlotte United Black Professionals UTOP - Resume Presentation Veteran's Resume Workshop Total 1 1 9 3 12 10 1 1 4 1 1 2 1 1 1 85 Students Students Students Students Students Students Students Students Students Students Students Students Students Students Students 30 75 806 52 692 682 35 16 80 30 21 64 46 85 6 4092 D. Outreach Programs Name of Event/Organization Actuarial Club Admissions Tour Guides Association of Computing Machinery Association of Information Systems Association of Nursing Students Bank of America ATP Graduation Beta Alpha Psi Business Honors CD Month Programming Center City 49er Democracy The Washington Center Info Session CLASS ACT: Resumes That Get You The Interview Collegiate 100 C-Programming Union Discover Engineering: Admissions outreach for College of Engineering Dora Bradley's CCI Graduate Level Students EPIC Building Outreach Friday Building Outreach Friday/Fretwell Passive Gamma Iota Sigma Geography Club GIS Day Hawthorn Engineering Freshman Learning Community Honors College Internship Week: EL Individual Team Presentations Internship Week: EL Internship Panel Internship Week: How to Find an Internship Lambda Pi Eta: Resume Writing/Interviewing Presentations Mu Tau Beta Counseling Professional Panel Multicultural Student Group NABA National Association of Black Accountants - Introduction to Business Majors/Careers Presentation National Society of Black Engineers National Society of Professional Engineers Meeting 40 Sessions 1 1 1 1 3 1 1 1 1 Attendance Type Students Students Students Students Students Students Students Students Students Attendance 4 40 9 8 20 38 52 46 9 1 Students 90 1 1 1 Students Students Students 6 6 21 1 Students 70 1 1 1 2 3 1 1 1 1 1 1 2 1 2 1 2 Students Students Students Students Students Students Students Students Students Students Students Students Students Students Students Students 14 24 48 70 151 12 60 43 75 8 8 32 24 70 4 21 1 Students 14 1 1 Students Students 25 15 New Faculty Orientation NSBE Meeting OASES Passive Outreach CHHS/CO-ED: Spring Career Expo Passive Outreach CHHS: NC Health Career Expo Tour Passive Outreach Friday/Fretwell: Spring Career Expo Passive Outreach Woodward: NC Health Career Expo Tour PCA Outreach: Academic Buildings & Prospector PCA Outreach: Alpha Kappa Psi PCA Outreach: Belk College Freshman Picnic PCA Outreach: Chi Omega PCA Outreach: Delta Zeta Sorority PCA Outreach: Education Abroad Student Association PCA Outreach: Education Career Fair PCA Outreach: Education Career Fair, EPIC PCA Outreach: Education Career Fair/Sophomore Minute Clinic PCA Outreach: Education Career Fair/Sophomore Minute Clinic PCA Outreach: Internship Week/EL/Part-time Job Fair PCA Outreach: Internship Week/EL/Part-Time Job Fair PCA Outreach: Internship Week/EL/Part-Time Job Fair, EPIC PCA Outreach: Internship Week/EL/Part-time Job Fair, Library PCA Outreach: Library, Cone PCA Outreach: Mock Interview Day, Student Union PCA Outreach: RA Mailboxes PCA Outreach: RA Mailboxes PCA Outreach: SIFE PCA Outreach: Sigma Alpha Lambda PCA Outreach: Student Org Mailboxes PCA Outreach: Student Union PCA Outreach: Student Union, Academic Buildings, Prospector, Library PCA Outreach: Student Union, Library, Academic Buildings (CHHS, COED, Colvard), Cone PCA Outreach: Student Union, Library, Academic Buildings (Friday, Fretwell, CHHS, COED) PCA Outreach: Student Union, Prospector, Library PCA Outreach: Student Union, UCC PCA Outreach: WOW Resource Fair Prospector Outreach Prospector Outreach: Spring Career Expo/PCA Psychology Student Coalition School of Architecture Convocation Senior Week Outreach: Resume Critiques and Interview Skills SHRM Society of Hispanic Professional Engineers Sophomore Week Outreach Booth SOS Mentors SOS Peer Mentor Training Student Union Employee Resource Fair Student Union Outreach: Spring Career Expo Students & Technology in Academia, Research, & Service Leadership Corps 41 1 1 2 1 1 1 1 3 1 1 1 1 1 1 1 Students Students Students Students Students Students Students Students Students Students Students Students Students Students Students 20 12 5 45 60 65 40 75 10 40 10 50 15 40 60 1 Students 15 1 Students 70 1 1 Students Students 90 15 1 Students 47 1 Students 22 2 3 1 1 1 1 1 1 Students Students Students Students Students Students Students Students 100 81 150 150 50 16 300 18 7 Students 349 5 Students 179 3 Students 106 7 2 1 1 1 1 1 Students Students Students Students Students Students Students 261 78 133 28 26 34 400 1 Students 2 3 1 1 1 1 1 1 Students Students Students Students Students Students Students 32 22 26 25 25 40 21 1 Students 32 The Washington Center Internship and Study Program Info Session Transfer Talk: UNC Charlotte Transfer Talk: CPCC Levine Triangle Engineering Fraternity TRIANGLE Engineering Fraternity Triangle Engineering Fraternity UCC Advising Room at Majors Day UCC Table at Fall Expo UCC Table at Majors Day UCC Table at Part-Time Job Fair United Black Professionals UTOP Total 2 Students 24 1 1 1 1 1 1 1 1 1 2 1 130 Students Students Students Students Students Students Students Students Students Students Students 23 35 20 3 14 17 74 57 38 124 65 5121 E. Employer Information Sessions Fall 2012 Sessions: Employer Access Granted Bank of America Bank of America - ATP Boeing Cabarrus County Schools Charlotte Mecklenburg Schools Citizen Schools Duke Energy - Engineering Duke Energy - Finance & Accounting Ernst & Young Insphere Insurance Solutions Microsoft National Security Agency Northwestern Mutual Office of Comptroller of Currency Peace Corps Rainforest Action Network Schlumberger TGL TIAA-CREF Townsquare Interactive University of Medicine & Health Sciences US Department of State Vanguard Waffle House Wells Fargo - IT Young Entrepreneurs Association Total Sessions Attendance 1 2 3 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 32 42 1 109 116 60 20 28 2 28 27 78 0 100 60 8 19 13 1 13 1 54 0 57 29 38 0 8 7 877 Spring 2013 Sessions: Employer AXA Equitable Carolinas College of Health Services Carrier Corporation Compuware Corporation Crossview Duke Energy Fidelity Investments Lennar Microsoft Norfolk Southern Peace Corp Software Toolbox Wells Fargo Wells Fargo Home Mortgage Young Entrepreneurs Association Total Sessions Attendance 2 1 1 1 1 1 1 1 2 1 1 1 1 1 1 17 30 20 5 10 5 0 20 1 63 32 65 9 7 68 28 363 Employer Information Tables 2012-2013 Employer Advantage Parking Cabarrus Convention & Visitors Bureau Carolinas Healthcare System Northwestern Mutual Peace Corp Red Ventures Retail Business Development Verigent Total Tables Attendance 1 1 1 1 1 1 1 1 8 Information Sessions and Tables Scheduled: Student Attendance: 45 21 70 5 12 2 40 42 237 57 1477 Job Location and Development (JLD) Information Tables: Employer Tables Carowinds Pine Cove Camp Total Attendance 1 1 2 Information Sessions and Tables Scheduled: Student Attendance: 43 37 16 53 2 53 F. Individual Assistance Total Appointments: 2,009 Actual 2,680 Scheduled Total No-Show Appointments: Total Cancelled Appointments: Total Rescheduled Appointments: Drop-Ins: Scheduled Block Times: Counseling Phone Consultations: Counseling Email Consultations: Counseling for unscheduled drop-ins: 180 202 297 3,361 231 3,043 33 3,361 Drop-ins Academic Building Drop-ins (College of Business) (College of Engineering) 29 89 Assistance Tracking in NinerJobNet Month May June July Aug Sept Oct Nov Dec Jan Feb March April Totals Appointments 196 98 117 201 247 405 302 139 208 241 258 268 2680 No Shows 13 10 10 9 18 31 12 9 16 11 20 21 180 Cancellations 17 9 7 9 13 33 25 10 12 25 17 25 202 Rescheduled 28 5 7 21 26 57 33 16 19 24 30 31 297 Actual 138 74 93 162 190 284 232 104 161 181 191 199 2009 Drop-ins 138 92 134 205 410 370 392 184 366 408 288 374 3361 Breakdown by classification of individual students (non-duplicated): Classification Freshman Sophomore Junior Senior Fifth Year Masters Candidate PHD Candidate Doctoral Candidate Alumni Other Not Specified Total A+A 5 16 10 19 2 0 0 0 54 1 0 107 BU 23 54 128 131 3 58 0 0 26 22 0 445 CCI 7 9 26 32 0 30 1 1 4 3 0 113 ED 5 7 10 5 0 27 4 0 1 0 0 59 EN 33 41 50 75 0 31 16 0 7 10 0 263 HHS 25 34 32 36 2 8 0 0 4 18 0 159 LAS 84 98 133 193 0 20 8 0 0 20 0 556 UC 88 70 14 3 0 0 0 0 0 0 0 175 UN 8 11 21 15 1 15 0 0 46 6 9 132 Total 278 340 424 509 8 189 29 1 142 80 9 2009 UC 102 68 0 5 175 UN 25 15 0 92 132 Total 1002 839 1 167 2009 Breakdown by gender of actual appointments: Gender Female Male I would rather not say. Not Specified Total A+A 42 34 0 31 107 BU 224 195 0 26 445 CCI 18 92 0 3 113 ED 49 8 0 2 59 44 EN 38 219 1 5 263 HHS 130 26 0 3 159 LAS 374 182 0 0 556 Breakdown by actual appointment type: Type Career Exp-Career Opp Career Exp-Change of Major Career Exp-Focus 2-Results Career Exp-Interview Info Career Exp-Job Shadowing-F/U Career Exp-Job Shadowing-Orient Career Exp-Part-Time Jobs (JLD) Career Exp-Self Assessment EL-Eligibility/Registration EL-Interviewing-Mock Interview EL-Interviewing-On Campus Intervi EL-Interviewing-Styles/Tech EL-Job Search EL-Job Search Letters (CL/TYL/DL EL-Learning Objectives EL-NinerJobNet Emp Contact Ques EL-NinerJobNet Usage Questions EL-Resume Assistance-Critique Rev EL-Resume Assistance-Revisions Grad School-Exploration Grad School-Post Grad Internship Grad School-Statement of Purpose Job Search Job Search (CL) Job Search-Assist Resume Writing Job Search-Ethical Questions Job Search-F/T Search Upon Grad Job Search-Interviewing-MI Job Search-Interviewing-On Campus Job Search-NinerJobNet Emp Cont Job Search-Resume Assist-Critique Job Search-Resume Assist-CV's MBTI Interpretation StrengthsQuest Interpretation Strong Interpretation Total AR 25 3 0 1 0 1 1 1 5 6 0 1 3 1 2 0 0 2 0 4 0 0 8 0 0 0 13 2 0 0 13 0 4 0 11 107 AS 151 24 0 0 0 15 0 13 85 21 0 1 23 3 0 1 2 13 0 13 1 3 27 3 1 1 3 8 0 0 55 3 25 0 61 556 BU 107 6 0 0 1 7 1 7 72 52 0 1 11 4 1 3 2 10 0 0 0 0 29 0 0 0 8 22 1 0 72 0 7 0 21 445 ED 5 6 0 1 0 1 0 0 5 0 0 0 2 0 0 0 1 2 0 1 1 0 6 0 0 0 1 0 0 0 7 1 7 0 12 59 EN 29 6 0 2 1 11 0 3 49 20 1 1 8 0 2 1 1 9 0 2 0 2 12 2 0 0 4 8 0 1 64 1 8 0 15 263 HS 29 7 0 0 0 11 0 2 17 17 0 0 2 0 0 0 0 6 0 7 0 11 3 1 0 0 0 11 0 0 17 0 9 0 9 159 IT 21 0 0 2 0 0 0 3 21 10 0 0 3 0 7 0 0 3 0 0 0 0 10 1 0 0 2 9 0 0 18 1 0 0 2 113 UN 32 2 0 1 0 1 0 2 5 10 0 0 3 1 0 0 0 2 0 5 0 0 6 0 0 0 17 0 0 0 19 0 8 1 17 132 UC 33 37 1 1 0 12 1 14 12 0 0 0 5 0 0 0 0 1 1 0 0 0 3 0 0 0 0 0 0 0 17 1 10 0 26 175 Total 432 91 1 8 2 59 3 45 271 136 1 4 60 9 12 5 6 48 1 32 2 16 104 7 1 1 48 60 1 1 282 7 78 1 174 2009 Breakdown by classification of drop-in appointments: Classification Freshman Sophomore Junior Senior Fifth Year Masters Candidate PHD Candidate Doctoral Candidate Alumni Other Not Specified Total A+A 9 20 9 32 2 3 0 0 49 0 0 124 BU 30 100 188 263 3 62 2 0 26 35 0 709 CCI 15 41 51 48 0 66 6 0 5 15 0 247 ED 12 15 19 12 0 25 1 0 2 0 0 86 45 EN 97 65 73 111 0 53 6 0 7 12 0 424 HHS 33 78 38 41 0 17 0 0 1 10 0 218 LAS 163 182 264 381 0 29 12 0 0 25 0 1056 UC 183 130 40 1 0 0 0 0 0 0 0 354 UN 14 27 22 14 1 18 0 1 14 9 23 143 Total 556 658 704 903 6 273 27 1 104 106 23 3361 Breakdown by gender of drop-in appointments: Gender Female Male Not Specified Total A+A 56 26 42 124 BU 328 363 18 709 CCI 41 195 11 247 ED 68 14 4 86 EN 60 359 5 424 HHS 163 53 2 218 LAS 668 388 0 1056 UC 151 185 18 354 UN 24 15 104 143 Total 1559 1598 204 3361 Breakdown by drop-in appointment type: Type Career Explor.-Career Pros.-Orientati Career Explor.-Change of Major Career Explor.-Part-Time Jobs (JLD) Career Explor.-Self Assessment Career Explor-Career Options/Path Career Explor-Career Pros-Follow-up Career Explor-Interview Information EL NinerJobNet-Usage Questions EL-Eligibility/ Registration Process EL-Grad. School-Exploration EL-Grad. School-Statement of Purpose EL-Interviewing-MI Information EL-Job Search EL-Job Search Letters(CL/TY Let./Dec. EL-Job Search-Resume Assist-Critique EL-Job Search-Resume Assist-CV's EL-Job Search-Resume Assist-Revision EL-NinerJobNet-Emp. Contact Questions EL-On Campus Interviewing Process EL-Resume Assistance-Critique EL-Status Update Grad. School-Exploration Grad. School-Statement of Purpose Job Search Job Search-CV's Job Search-Full Time Search Upon Grad Job Search-Resume Assist-Critique Job Search-Resume Assist-Revision Job Search-Resume Assist-Writing JS-Interviewing Styles & Techniques JS-Job Search-Letters Total AR 2 12 0 39 33 0 15 6 39 1 1 0 7 16 211 2 0 0 3 0 13 11 1 3 1 7 0 0 0 2 7 76 2 0 ED 0 8 2 17 13 0 1 0 1 0 0 1 1 0 14 0 0 EN 0 6 0 10 13 0 1 0 8 1 0 0 2 1 31 0 0 BU IT 0 2 0 48 9 0 4 1 18 0 0 2 2 10 98 9 1 5 6 0 37 22 0 3 0 7 0 0 0 2 9 40 0 0 9 28 4 110 126 0 6 8 72 6 0 0 20 14 194 6 0 8 21 0 115 29 0 1 2 17 0 0 0 7 2 42 2 0 UN 1 5 0 15 33 0 0 0 5 1 0 1 1 4 27 1 0 Total 25 91 6 404 289 1 34 18 174 9 1 4 44 63 733 22 1 0 0 4 0 3 2 3 0 4 35 0 0 0 0 124 0 1 30 0 0 0 10 0 1 281 1 0 0 1 709 0 0 5 0 0 0 5 0 0 108 2 0 1 0 247 0 0 3 0 0 0 1 0 0 24 0 0 0 0 86 1 0 12 0 0 0 1 0 2 202 1 0 1 0 424 0 0 7 0 2 0 2 0 0 75 0 1 0 0 218 4 0 25 1 3 2 13 1 2 396 1 2 1 2 1056 1 0 3 0 0 0 3 0 0 101 0 0 0 0 354 0 0 4 0 1 1 3 0 0 40 0 0 0 0 143 6 1 93 1 9 5 41 1 9 1262 5 3 3 3 3361 46 HS AS UC Customer Service Desk Contacts: 33,558 Customer Service Desk Voice Mail: Customer Service Desk Phone Calls: Customer Service Desk Contact: Library Usage: Computer Lab: Month May June July Aug Sept Oct Nov Dec Jan Feb March April Total Alum 1 3 4 108 124 1 2 4 5 1 1 8 262 Computer Lab 121 66 77 6 19 157 193 94 121 201 112 147 1314 636 15,142 15,100 1,098 1,314 Community 0 0 0 0 0 0 0 0 4 0 0 2 6 Phone 1107 673 864 1444 1559 1573 1248 870 1273 1648 1419 1464 15142 47 Alumni: *Community: DCCEAP: Credentials: Reciprocals: Desk Contacts 934 511 620 1433 1355 2080 1390 780 1250 1671 1458 1618 15100 Voice Mail 26 35 24 49 89 64 70 24 58 83 61 53 636 262 6 3 0 0 Library 53 42 41 103 180 116 70 86 100 116 84 107 1098 Total 2242 1330 1630 3143 3326 3991 2973 1858 2811 3720 3135 3399 33558 G. Full Time and Experiential Learning Resumes mailed/resume referrals Employer requests for resume referrals New employers requesting Total Active Organizations in NinerJobNet Web book employer request Positions listed directly through office: National Experience Postings UCC Experience Postings Full-time job postings (UCC Web) JLD – part-time jobs listed Experiential Learning On-Campus Interviews conducted (Actual) Career Fairs 85,048 741 210 11,265 28 1,653,360 9,072 2,432 622 (3,813) 1,151 1,839 28,754 Web/Homepage Activity Homepage Employers Student Page Hits Faculty NinerJobNet 49er Express DISCOVER (cancelled due to budget and switched to Focus2) Focus2 E-leads (system calculations changed this year) Bridges Career Search (cancelled in May 2009 due to budget) Career Spots Optimal Resume Alumni Module Going Global Optimal Interview - Includes fairs - (openings) - EL(683), FT(1,149), JLD(7), Fairs(2,017) - vacancies reported by emp. evaluations Annual 121,054 31,782 220,929 5,408 71,923 54,951 0 2,028 211 771 0 6,357 821 3,799 1,484 55 To Date 1,724,921 246,398 1,570,903 98,464 685,894 221,974 6,779 10,565 6,535 6,225 5,124 6,808 3,562 15,037 1,484 55 NinerJobNet Student Registrants By College Registrants Arts & Architecture Business CCI Education Engineering Health & Human Lib Arts & Sciences University College Undecided Totals % No Info Provided 14,842 FR SO JR SR FY 15 18 28 74 8 293 211 478 866 73 83 71 157 242 48 30 39 41 35 1 89 146 356 606 49 146 222 213 126 41 194 401 687 1,069 95 178 157 67 17 41 8 6 7 1,069 1,273 2,033 3,042 315 7.76% 9.24% 14.76% 22.09% 2.29% 48 AL Other GR PhD Total 90 5 23 1 262 1,355 29 545 9 3,859 410 14 297 39 1,361 78 17 200 12 453 731 10 226 58 2,271 94 12 50 2 906 1,219 59 224 51 3,999 1 420 7 42 132 243 3,984 189 1,697 172 13,774 28.92% 1.37% 12.32% 1.25% 100.00% 1,067 1067 7.19% % 1.90% 28.02% 9.88% 3.29% 16.49% 6.58% 29.03% 3.05% 1.76% 100.00% H. Career Prospector Program Sponsor Contact Information New Sponsor(s) Enrolled 2012-2013: Total Sponsors in Program: Company Charlotte Business Journal Charlotte Business Journal Charlotte Business Journal Charlotte Business Journal Charlotte Business Journal LB&A Certified Public Accountants Mint Museum Mint Museum Mint Museum Mint Museum Mint Museum Sherwin Williams TQL Job Title Events & Marketing Manager Advertising Director Managing Editor President & Publisher Senior Circulation Sales Executive CPA Librarian Guest Services & Volunteer Manager Registrar Curator Education Program Assistant Store Manager Logistics Sales Account Executive Career Prospector Student Development and Enrollment College Arts + Architecture Business Computing & Informatics Education Engineering Health & Human Services Liberal Arts & Sciences University College Post Bac Total 13 63 FR 0 2 0 1 0 10 9 7 0 29 SO 0 4 0 0 2 8 4 2 0 20 49 YTD Student Registrants: JR 1 6 0 0 0 19 20 4 0 50 SR 1 19 0 0 2 15 36 0 0 73 FY GR 0 2 0 0 1 1 4 0 0 8 0 6 2 0 0 5 1 0 2 16 196 Total 2 39 2 1 5 58 74 13 2 196 I. Strong Interest Inventory College Arts + Architecture Business Computing & Informatics Education Engineering Health & Human Services Liberal Arts & Sciences Not Specified Post Bac University College Total YTD Student Registrants: FR 5 76 7 7 16 39 121 0 7 301 579 FY 0 0 0 0 0 0 2 0 0 0 2 GR 0 2 0 4 1 0 2 0 1 0 10 JR 4 20 4 5 7 8 36 0 0 12 96 SO FR 1 1 7 0 1 7 33 24 0 74 SO JR 0 4 10 0 2 8 13 11 0 48 SR 0 5 3 2 4 4 14 4 0 36 YTD Student Registrants: 232 FY SR 0 6 1 1 9 1 18 0 0 0 36 GR 0 0 1 0 2 0 2 0 0 5 AL 0 0 0 0 0 0 0 10 0 0 10 AL 0 4 1 2 0 18 1 0 0 26 NS 0 0 0 0 0 0 0 0 3 3 0 0 0 0 0 0 0 0 7 7 YTD Student Registrants: FR 11 47 7 33 20 43 105 114 380 SO JR SR 6 34 5 21 10 20 89 73 258 5 38 3 13 8 18 75 27 187 3 30 6 5 3 7 61 4 119 L. StrengthsQuest College Arts + Architecture Business Computing & Informatics Education Engineering Health & Human Services Liberal Arts & Sciences University College Total Total 14 117 17 24 39 59 214 23 19 363 889 0 3 0 0 5 6 19 0 0 33 K. FOCUS-2 College Arts + Architecture Business Computing & Informatics Education Engineering Health & Human Services Liberal Arts & Sciences University College Total NS 0 0 0 0 0 0 0 13 0 0 13 5 13 5 7 6 11 35 0 0 49 131 J. Myers Briggs Type Indicator College Arts + Architecture Business Computing & Informatics Education Engineering Health & Human Services Liberal Arts & Sciences University College Not Specified Total SP 0 0 0 0 0 0 0 0 11 1 12 GR AL Other 1 2 3 1 3 1 10 1 22 10 3 12 1 1 3 30 1 4 3 2 1 7 5 23 YTD Student Registrants: FR SO 0 2 0 0 0 10 7 52 71 JR 0 0 1 0 0 1 2 3 7 50 889 0 1 2 0 0 5 8 0 16 SR GR 0 0 2 0 0 1 2 0 5 0 4 1 0 0 12 0 0 17 Total 1 17 22 4 14 43 82 39 10 232 1019 Total 27 165 30 85 47 91 350 224 1019 116 Total 0 7 6 0 0 29 19 55 116 II. ON CAMPUS INTERVIEWS: (See also the 9 Year Comparison charts on pages 21-23 of Appendix A) Companies Participating Companies Cancelled # of Actual Interview Schedules (EL & FT) # of Possible Interviews (EL & FT) # of Actual FT Interviews+ # of Actual EL Interviews+ % of Schedules Filled+ Resume Referrals (EL & FT & Fairs) Companies Referred (EL & FT & Fairs) Companies Participating Companies Cancelled # of Actual Interview Schedules (EL & FT) # of Possible Interviews (EL & FT) # of Actual FT Interviews+ # of Actual EL Interviews+ % of Schedules Filled+ Resume Referrals (EL & FT & Fairs)+ Companies Referred (EL & FT, & Fairs, also includes summer) Overall Interviews Spring 2013 50 3 Spring 2012 49 11 Spring 2011 38 12 Spring 2010 37 1 Spring 2009 38 8 Spring 2008 51 8 Spring 2007 60 7 Spring 2006 32 4 68 51 66 68 59 80 64 43 578 358 391 502 393 505 545 258 284 225 187 302 195 311 358 151 266 114 183 191 144 140 129 84 95.5% 94.7% 95.0% 98.0% 86.2% 89.3% 89.3% 91.1% 29,486 10,552 22,053 17,004 11,112 25,372 17,184 6,247 246 342 283 236 277 591 492 169 Fall 2012 72 4 Fall 2011 51 12 Fall 2010 47 5 Fall 2009 63 7 Fall 2008 75 15 Fall 2007 72 11 Fall 2006 63 16 Fall 2005 61 10 123 99 105 90 102 121 103 81 1,298 623 745 762 706 948 764 679 865 443 504 446 548 743 698 644 417 176 197 270 127 86 18 12 98.8% 97.8 80.5% 94.0% 96.0% 87.4% 93.7% 96.6% 55,562 26,405 20,082 26,471 28,689 30,267 10,624 6,399 495 491 309 223 554 766 450 199 2012/ 2013 1,149 2011/ 2012 658 2010/ 2011 691 2009/ 2010 748 2008/ 2009 743 2007/ 2008 1054 2006/ 2007 1,056 2005/ 2006 795 Full-Time Conducted EL Conducted 1,076*** 641*** 542*** 696*** 657** 600** 629** 96 (includes EL Fair) Career Expos 2,017** 1,659** 1,625** 1,472** 1,299** 1,956** 4,314** 16 Total Possible* 3,893** 2,640** 2,923** 2,971** 2,784** 3,783** 6,105** 953 Total Actual Interviews 3,849*** 2,617*** 2,858*** 2,916*** 2,699** 3,610** 5,999** 907 Total Resume Referrals 85,048 36,957 42,135 43,475 39,801 55,639 27,808 23,111 Total Companies receiving 741 833 592 459 831 1,357 942 664 referrals *Total Possible and Actual is calculated by EL, FT and Expo possible interviews. **Includes interviews that took place at EL Fair/Career Expos booths based on employer reports on Fair Evaluations. ***Based upon actual interviews that took place after the fairs or the UCC office. +Prior to the 2005-2006 reporting cycle, actual FT interview totals included actual EL interviews, which were separated for highlight purpose. In this reporting cycle, the totals are separate, and have been added together for percent calculations. 51 II. B. Career Fairs Career Fair Attendance 58 Organizations 0 Recruiters 21 Students 132 Organizations 318 Recruiters 1172 Students 150 Alumni 35 Organizations 76 Recruiters 518 Students 5 Alumni 38 Departments 88 Faculty 551 Students 60 Organizations 25 Students 54 Organizations 116 Recruiters 286 Students 8 Alumni 39 Organizations 95 Recruiters 605 Students 13 Alumni 157 Organizations 404 Recruiters 989 Students 96 Alumni 48 Organizations 71 Recruiters 108 Students 4,275 Attendees Recruit NC: Alumni-Only Career Fair (June, 2012) Career & Public Service Expo (September, 2012) Part-time Job Fair (October, 2012) Majors Day (October, 2012) NC MS/PhD Career Fair (November, 2012) Education Career Fair (February, 2013) EL/Part-Time Job Fair (February, 2013) Career Expo (April 5, 2013) NC Health Career Expo (April 12, 2013) Totals: 9 Sessions Mock Interview Day (does not include Business Communications class requirement) Date ENGR 3295 Mock Interview Day (we assist) Student Participation 335 Mock Interview Day (February 1, 2013) 153 Total 488 52 Attendance 74 Employers 36 Companies 23 Employers 36 Companies 97 Employers III. EXTERNAL CONTACTS & PROGRAMS A. Individual Employer Meetings Employer Name/Contact Abram Construction Gibson, Amber Accountemps Grimes, Jeff AccruePartners Brian Young Admissions Watts, Caitlin Advantage Sales & Marketing Gonya, Brian Total: Meetings 1 1 1 1 2 2 1 1 1 1 Air Force Recruiting Service 1 Jackson, Arthur Alan Gordan Immigration Law Li, Ting 1 1 1 Allegiance Staffing 1 Kirby, Tara Allscripts Owens, Nickey American University of Antigua MacDonald, Katherine Amica Insurance Carly Toth 1 1 1 1 1 2 2 Apex Engergy 1 Warning, Josh Apptiger Quindlen, Steve AquaSol Brown, David ASMO North Carolina Celendano, Cathy Assurance Group Taylor, Ronald AXA Equitable Ramsigh, Shawn Bank of America Allen, Troy Osterhage, Jackie Barrday Almarez, Vincent Goff, Kara Knowles, George BB&T Bailey, Candice Big Idea Group Werner, Seth Binoptics Servel, Holly Bohler Engineering Grunke, Ginger 1 1 1 1 1 1 1 1 1 3 3 2 1 1 4 1 1 2 1 1 1 1 1 1 1 1 Employer Name/Contact MIAC Analytics Rob Brauthover Robert Brauthover Microsoft Corporation Daniels, David Jackson, Cassandra Montreat Contracting Pierce, Sam Moroch Partners Paige, Allison MUSC College of Health Professions Smith, Lauren National Security Agency Cogdell, Ebony National University of Health Sciences Cascio, Debbie NAVY Williams, Paul NC State Bureau of Investigation Canty, Kevin NC State Government Internship Nantz, Stephanie NC State University Physiology Graduate Program Dillon, Natasha NC3 Morales, Lina New England Woodcraft Cook, Del New York Chiropractic College Smith, Robert Newell Rubbermaid Janette Mudd Mudd, Janette Northwestern Mutual Whitney Davis Novant Health Steagull, Susan NSA Cogdell, Ebony Oiles America Parsons, Timothy Olin Staffing Amanda Arthur ON24 Ho, Jennifer Otto Environmental Systems Natasha Davis Peace Corps Anderson, Marques 53 254 Meetings 2 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 4 4 1 1 1 1 2 2 1 1 2 2 2 2 2 2 Bosch-Rexwroth Root, Heba 1 1 C-5 Insight 3 Hughes, Curtis Norberg, Christopher Caledonian Alloys Heather Greenwood Campbell University School of Osteopathic Medicine Hobbs, Shelley Career Evolutions Estrada, Greg Carolinas Healthcare Anderson, Caren Carrier Corporation Wilcock, Donovan Casual Cushion Chin, Joey Charlotte Refugee & Resettlement Agency Brodsky, Karen Charlotte Works Hemphill, Sheila Chiquita Colosi, Courtney City of Charlotte, Charlotte Mecklenburg Utility Department Dones, Rod City of Charlotte's Neighborhood & Business Services Department Morrow, Marcus Nelson, Eric Continental Tire Mancuso, Anthony Price, Bryon Controls Southeast Inc. Kristina Gordon 1 1 1 2 1 1 Perficient Wolff, Josh Philadelphia College of Osteopathic Medicine Cannon, Aise Piedmont Natural Gas Beane, Adam Corbett, Bob 1 Polymer Group 1 1 1 1 1 1 2 2 1 1 Blackburn, Kimberly Premier Healthcare Alliance Amber Harrison Harrison, Amber Primerica Helms, Teena Professional Service Industries Lowe, Johnny Projects Abroad 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 Radford University Spradlin, Donna ReCommunity Recycling Sanchez, Carlos Rehab Solutions 1 1 Gudermuth, Ted Rite Aid 2 1 1 2 1 1 1 1 Cooling Technology Oza, Pat CPCC Coleman, Dawn Creative Search Solutions Lloyd, Judi Crossview Demple, Mary Yeatman, Robyn 1 1 1 1 1 1 4 1 3 CTS 1 Singh, Sanjay; Reed, Chrissy; Chamblee, Meg Dassault Systems Olivier, Henry Clark, Christian McIntosh, Travis Ronald McDonald House of Charlotte Harris, Ari SABIC Innovative Plastics McNiffe, Pete Saft America Lyons, Mary Savannah College of Art and Design O'Donnell, Will Scala Engineering Long, Dudley Schaeffler Group Lennon, Marci Quinesha Sparkes Zinchenko, Oksana Schletter Blaisdell-Buck, Caitlin School of Medicine, University of Pittsburg 1 1 1 Archambeault, Emly SDR Enviro Shehan, Richard 54 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 1 1 3 1 1 1 1 1 1 Davidson Capital Moore, Paula Department of State Ruterbories, Julie Disney World Hilzer, Jennifer Domtar Paper Bowen, Amber Duke Energy Sell, Ben; Reagan, Jeani; Smith, Issac East Horizon Suvannaoparat, Tim Eaton Hocken, Joshua Electrolux Monica Wojcik Wojcik, Monika Elite Medical Scribes Anghelescu, Jessica Ellison Technologies Towery, Coraleen Towery, Karalean Elon University Medlin, Jennifer Empowered Benefits Stewart, Brent Engineer Sintered Components Lee, Alicia Enterprise McDowell, Kersten EPES Pettit, Kristen EPRI Davis, Charmaine Everblue Saunders, Cadi Executive Women in Business Simpson, Jill Express Employment Professionals Bill Sofio Family Dollar Keller, Joe Knight, Leah First Investors Corporation Krantz, Shannon Wylie, Sindy Fletcher Machine Mitchell, Jeff G105 Radio Smith, Brody 1 1 1 1 1 1 1 1 1 Garretson Resolution Group 1 Mack, Barbara Gaston Systems Chris Ariche 1 1 1 Sherpa Wilkie, Katrina Sherwin-Williams Cheesman, Renee Moss, Tim Renee Chessman Siemens Corporation Vinay Shah Sisco Fire & Safety 1 Reale, Naomi 1 1 3 1 1 1 1 1 1 1 1 1 1 1 3 1 2 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 SMS Williams, Sean Software Toolbox Weber, John Sogeti Beckley, Anna Sona BLW Everest, Bill St. George’s University Jeffrey Bates Stanley Black & Decker Marcha, Era Sunbelt Rentals Caitlin Hewitt Tata Consultancy Services Darlington, Ryan Hoover, Rayne TE Connectivity Tancrell, Allison Teach Charlotte Robinson, Camilla Tekelec Bob Garrell Thomas Built Buses, Inc Budry, Thomas TIAA-CREF Justiniano, Yvette Murphy, Kevin 1 1 1 1 2 2 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 5 4 1 2 Time Warner Cable 1 2 3 2 1 2 1 1 1 1 1 1 Smith, Vanessa TQL Burke, Stephanie Trimec Engineering Lewandowski, Mike Trinity Healthcare MacKeith, J. Bradley U.S. Army Reynolds, Charles UGA McGuirt, Karen UMDNJ School of Osteopathic Medicine Michel, Erin UNC Charlotte Facilities Brillante,Fred 1 1 1 1 1 1 1 1 1 1 1 55 1 1 1 1 GM Nameplate Biggerstaff, Carol Goodwill Industries of the Southern Piedmont Wilson, Kilby 1 1 UNC Eshelman School of Pharmacy Todd, Aaron 1 1 1 United Way of the Carolinas 1 1 1 Greiner Bio-One 1 Martin, Donna 1 HGB Delivery 1 Falender, Sarah Hoist & Crane Service Group Salvaggio, Adrienne Huber Engineered Wood Mike Pyle I & I Software, Inc Paul, Joe IBM Jeffers, Scott In2 Clouds Pollet, David Indianhead Industries/MGM Brakes Beavers, Vicki Industrial Piping Brown, Peggy Insurance Resource Group Bedford, Ted International Service Learning Jacobson, Hilary IST Inc. Barbara Beam ITT Tech Obeid, Simon Jacobsen DePalma, Elise Konate Group International Konate, Moussa Lane Construction Espinoza, Luis LB&A John Bly Lend Lease 1 1 1 1 1 1 1 1 1 1 1 Haigler, Jerri University of California Career Center Ceperley, Andrew University of Medicine & Health Sciences International School of Nursing Mainer, Earl University of Minnesota School of Dentistry Madden, Kate University of St. Augustine for Health Sciences Peay, David US Airways Jim Robinson US House of Representatives Wilson-Allen, Tawana US Marshals (USMS, Pathways) Mitchell, Donaval US Navy Bush, Khadija US Peace Corps Simons, Ariel 1 Vanderbilt School of Medicine 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Ray, Jennifer Vanguard Davis, Natasha Taylor, Rebecca VCOM Shanks, Erica VCU Medical Center Ballentine, Ron Verigent Keenan, Brittna VRP Institute Howard, Anthony Wabtech Rumsey, Steven Wake Forest University Horton, Michelle Walgreens Vander Jeugdt, Dave Wells Fargo Murphy, Bill West Virginia School of Osteopathic Medicine Arbaugh, Julian Western & Southern Life Sherrill, Josh Western University of Health Sciences 1 4 2 2 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 Hendrick Motorsports Dixon, Kellie HEXPOL Weibley, Beth Hipp, Brian LKGCMC Garfold, Linda Long Animal Hospital King, Todd 1 1 1 1 1 1 1 1 1 56 1 1 2 2 1 1 1 1 2 2 1 1 1 1 1 1 2 2 1 1 1 1 1 MacLean Power Systems Spruill, Dominique Manufacturing Engineers Smith, Tom McKay Electric McNautin, Marion Merril Lynch Gogna, Preeti Mesa, Inc Scrogin, Jennifer Metalworks Davis, Cameron Metrias, Inc German, Tom Tom German 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 Williford, Kelley WestMed Wilson, Tanya Wingate University Golfus, Katie McClough, Rebecca YOUniversity Horton, Michelle YRC Freight Lewis, Joe Total B. Corporate/Organizational Site Visits Employer Name/Contact Addison Whitney Brock, Lily AFL Communications Thomas, Tony AFLAC Henshaw, George Alpha Gary Corporation Funderburg, Mike Bank of America Allen, Troy Blumenthal Performing Arts Center Beck, Ralph Center City 49er Democracy Doster, Betty Charlotte Business Journal Jackson, Allan Charlotte Chamber of Commerce "Project Garage" Meeting Gezer, Swen Charlotte Chamber Regional Partnership "Project Magellan" Hynes, Kati Charlotte Observer Walser, James CMC University Sellars, Kim CMPD Crime Lab Mathas, Matt Disney College Program Chevis, Lerissa 1 1 1 2 1 1 2 2 1 1 254 Total: Meetings 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Employer Name/Contact Integration Point Rushing, Anna Lowes Medrano, Pete MESA Associates, Inc Scrogin, Jennifer Mint Museum McKinney, Kathleen NC State Engineering Fair Adler, Laura Premier, Inc Harris, Amber Ross Distribution Dykstra, Kimberly SABIC Innovative Plastics McNiffe, Peter 1 The Mint Museum 1 McKinney, Kathleen 36 Meetings 1 1 1 1 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 TQL 1 1 1 1 2 2 2 2 1 1 Burke, Stephanie TurboMeca Freier, Kevin University Regional Library Jonita Edmonds US Airways Robinson, Jim Vanguard Davis, Natasha Visit Charlotte & Charlotte Convention Center Schwint, Susan Wells Fargo Martin, Francine Total 1 1 1 1 1 1 1 1 1 FYC Freight 1 Lucas, Marcus GE Energy Herrin, Wade Guthy/Renker Germann, Greg 1 1 1 1 1 57 1 1 1 1 36 C. Special Employer/Organization Programming Total: Employer Name/Contact Bank of America ATP- Graduation Allen, Troy Carolinas Healthcare System McEvoy, Kelsey Crossview Yeatman, Robyn Dixon Hughes Goodman Wilson, Travis Duke Energy Gaddy, Danielle Sell, Ben First Investments Reed, Heather Integration Point (CCI Employer Partner) Rushing, Anna Met Life/UNCC/Chamber of Commerce Meeting Hynes, Katie Microsoft Daniels, David McDonald, Megan Microsoft Open House Johnston, Caroline National Security Agency Cogdell, Ebony Synechron, Inc Dodenhoff, Dorothy UNC Charlotte Career Center Employer Advisory Board Dwight-Smith, Denise Wells Fargo IT Spado, Christie Zenomics Walker, Amanda Total D. Media/Interviews Media Charlotte Business Journal Charlotte Observer Gaston Gazette Niner Media Niner Times Niner Times Niner Times Niner Times Niner Times NinerNews TV The Herald in Davidson WBTV WBTV WBTV Sessions 454 Attendance 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 3 2 1 1 1 2 2 1 1 1 1 1 1 1 1 19 31 31 5 5 50 50 51 26 25 20 20 21 21 12 12 130 63 67 6 6 68 68 1 1 26 26 7 7 26 26 454 Total: Interview Date 7/18/2012 10/30/2012 12/7/2012 9/12/2012 1/31/2013 10/18/2012 9/21/2012 9/4/2012 7/27/2012 1/30/2013 9/14/2012 1/4/2013 12/11/2012 5/23/2012 Contact Name Quirk, Bea Stephens, Buffie Robinson, Ragan Niner Media D, Ashley Liringis, Michelle Greer, Shawn Creamer, Eden Creamer, Eden Holyfield, Will Burns, Aaron Martinez, Astrid Martin, Astrid NO SHOW 58 Topic Job Market/College Costs Interns and Storm Sandy Tatoos in Workplace Fall Expo Social Media Etiquette Majors Day Part-Time Job Fair Fall Expo Job Market/Recent Alumni Mock Interview Day Employment Trends College Student Financial Goals Value of 4 year degree Job Market 15 WSOC-TV Total 5/7/2012 Sheldon, Linzi Job Market 15 E. Professional Associations & Other Group Meetings Group Event/Location Ballantyne Chamber Luncheon The Ballantyne Resort Campus Compact Meeting UCC Meetings 1 1 1 1 Charlotte, NC Career Services Benchmark Meeting Chapel Hill, NC 1 1 1 CASHRM Meeting 1 Charlotte, NC Chamber of Commerce - Ballantyne Luncheon Charlotte, NC 1 The Ballatyne Resort Chamber of Commerce - Metro Westin Hotel Chamber of Commerce - Metro Chapter Charlotte, NC Westin Hotel - Charlotte, NC Chamber of Commerce - Southwest Chapter Charlotte, NC CPCC Harris Campus Marriott Charlotte, NC Marriott- Charlotte, NC Marriott Executive Park Marriott Executive Park, Charlotte Chamber of Commerce - University Chapter Charlotte, NC The Hilton Hotel - Charlotte, NC Group Event/Location NACE Honors/Awards Committee Phone Conference NACE Leadership Advancement Program Phone Conference NACE Professional Standards Committee Teleconference NAFSA Webinar UNCC - CHHS Building NC Campus Compact Civic Engagement Meeting Elon, NC NC Campus Compact January Network Meeting Hickory, NC NC MS/PhD Career Fair Conference Call Phone Conference Teleconference NC MS/PHD Career Fair Planning Discussion Teleconference NCACE Conference 1 Campus Compact Regional Meeting Total: 3 2 1 1 1 5 2 3 8 Wilmington, NC 67 Meetings 1 1 1 1 5 5 1 1 1 1 1 1 4 3 1 1 1 1 1 3 1 1 1 1 1 NCCC Fall Network Meeting CPCC- Charlotte, NC NCCDA Conference/Board Meeting High Point, NC NCDA Conference Atlanta, GA 1 1 1 1 2 2 4 NSBE Charlotte Alumni Chapter 1 1 Carole Hoefner Center, Charlotte Provosts Community Engagement Award Committee Reese - UNCC SACS/QEP Site Visitation Team EPIC - UNCC Safe Zone Training Student Union - UNCC SHRM-Charlotte The Employers Association - Charlotte, NC SOACE Conference St Pete Beach, FL Southern Region NSEE Conference 1 3 Charlotte SMA 2nd Quarter Meeting Time Warner Cable - Charlotte, NC Charlotte SMA 3rd Quarter Meeting Time Warner Cable - Charlotte, NC East Carolina Career Center Visitors UCC 1 1 1 1 1 1 Experience Board Meeting 1 Boston, MA HR NACE 12 Teleconference Masters in Counseling Professional Development Conference 1 1 1 1 Milwaukee, WI 59 2 2 2 2 1 1 1 1 1 1 1 1 UNCC - College of Education NACE Annual Conference Las Vegas, NV NACE Diversity & Inclusion Committee Teleconference The Washington Center Meeting at NSEE Milwaukee, WI Transfer Student Success Conference 1 1 1 3 1 1 1 ECU - Greenville, NC 3 1 Total F. New Companies Recruiting 67 Total: Employer Name Abacus Group LLC ABT, Inc. Accountemps Accuro Group ACI Worldwide ACME Digital ACTEGA WIT, Inc. Action Stainless & Alloys, Inc. Active Micro Technologies Adhesion Wealth Advisor Solutions Advance 2000 AE Global Media, Inc Aeropostale, Inc. Air Power Inc. Alex Williamson State Farm Agency Alli Kat Productions, LLC Alliance Imaging Allstate Check Services AlphaGary Corporation Altisource Portfolio Solutions American Museum of Natural History MAT Program American Product Distributors Amica Mutual Insurance Company Apptio Inc. Aprille Shaffer, State Farm Insurance Agent AquaSol Corporation Argonne National Laboratory Armstrong Transport Group, Inc. Arnold & Smith, PLLC Ascendient Healthcare Advisors Ascension ASG Renaissance Aster Group ATD Computer Solutions Atlantic Intermodal Services AtoZ Stores ATR International Atypic Auger & Auger Austin Bridge & Road Baja Soul Taqueria Bankston Partners Beacon Wealth Advisors BeardowAdams, Inc. Employer Name John Deere Financial K & J Enterprises K&W Laboratories Kauffman Tire Keller USA, INC. Kennametal KForce KJT Group, Inc. Koren Rogers Search LB&A, Certified Public Accountants, PLLC LEAD Technologies, Inc. Lender's Consulting Group, Inc Lennar Lighting & Bulbs Unlimited Linker & Associates, Inc. Lionel, LLC Liventus Logistec Corporation Lolly Wolly Doodle, Inc. Lomar Specialty Advertising LS3P Associates LTD Maeghan McKenzie, Future State Farm Agent Maintenance Supply Headquarters Marbach America, Inc. Martin J. Halloran, CPA Match Education Mayer Electric Supply Measurement Incorporated Med Emporium Members Credit Union Meridian Laboratory Corp MESA Associates, Inc. Metrias Inc MG Foods Inc Michael Glick Insurance Agency MinuteClinic Moksha Software Pvt. Ltd. Moore Exposure Morrison Smith Fine and Custom Jewelers Mortgage Industry Advisory Corp Morton Publishing Moyer, Smith & Roller, P.A. MStruct Engineering, PLLC MVP Group International - Elkin, NC 60 422 BECO Holding Company Belaire Health Care Center Belk, Inc. (Belk Department Stores) Bell Leadership Institute Bemis Manufacturing Company BIG (big idea group) Blair Road United Methodist Church Blue Dot Readi-mix Bluegreen Vacations BNY Mellon Bob Mayberry Hyundai Boston National Title BPL Consulting, Inc. Brady Trane Service, Inc BRICA, Inc. Bridgetree, Inc. Brother Auto Repair Brown Brothers Harriman Brown-Davis Insurance Associates, Inc BTNX Inc. Burlan Corporation Butler and Buke, LLP C.R. Onsrud, Inc. C5 Insight, Inc Call Experts Calusa Asset Partners Campus Works Development Career Evolutions Carolina Family Comprehensive Services Carolinas Pain Institute Carrier Mid Atlantic Cary Street Partners Catawba Direct Marketing Solutions Catawba River District, Inc. CC Host LLC CCS Construction Staffing Cellairis CenturyLink, Inc. CEVA Logistics Charlotte Bridge Home Charlotte Choice Charter Charlotte Health Care Center Charlotte Insurance Charlotte Van & Storage Co., Inc. Charlotte-Mecklenburg Storm Water Services Chatham County Chelsea Therapeutics Chick-Fil-A Carolina Pavilion Chief Supply Corporation Chiffon's Tender Loving Care ChristianSteven Software Cimtec Automation, LLC City Unwrapped Magazine City Wide Maintenance of Charlotte Clear Point Claims, LLC Clemson University My Future Consulting, Inc NAS Recruitment Communications NAVEX Global Navigant Consulting, Inc. NC DMV License & Theft Bureau NCH Corporation Neptune Technology Group Inc. New Penn Financial New Teacher Center Niagara Machine Inc. Charlotte Branch Nicor an AGL Resources Company Nikon Research Corporation of America Nolan Transportation Group, Inc. North Carolina Dance Theatre NSG/Pilkington Nuovo High Performance Business Solutions LLC Oldcastle OneCare Behavioral Health Systems OnshoreNation Our Fair Price Park Sterling Bank Pavilion Development Company Payscape Advisors PBH Solutions Peak Employment Solutions Pegasys Systems & Technologies, Inc. PepsiCo Performance Point, LLC Physicians Mutual Piedmont Family Services Piedmont Private Investigations, Inc. Playworks Pleasant Valley Home Mortgage Pocosin Arts Poli Mortgage Group Police Activities League Positec Tool Corp Posse Social Media Post & Gray Practis, Inc Pratt & Miller Engineering & Fabrication, Inc. PreGel America Priority 1, Inc. Prodigy Diabetes Care, LLC Project Change the World PROTECTION 1 Protiviti PuroClean Professional Restoration QBE Quality Counts, LLC Recruiting Solutions Red Capital Group Red Stone Equity Partners Reliance First Capital Retail Business Development, Inc. Richard Attias & Associates 61 Clever Devices Coastal Carolinas Healthcare Alliance CommunityOne Bank Connected Locally Consilium Analytical Services, LLC Control Source, Inc Convergence Services Group Corporate Payroll Services CoStar Group Coverall Coverflex Manufacturing, Inc. CPP Global Cree, Inc Cresa Charlotte Crouch Joslyn PLLC Crumley Roberts, LLP CSR Electroincs, Inc / e-Components CTL Packaging USA, Inc. Customer Builders, LLC CV International, Inc. Dataserv, Inc. DCE Inc. deBotech Incorporated DHI Mortgage Digital Management Services DigitalOptics Corporation DMSI Staffing Dominion Donna Moffett, LLC Accountants & Consultants Dot Metrics Technologies Inc. Duffy Group Durkee Enterprises, Inc Eagle Construction of VA, LLC Earthbound Trading Company Easy Event Planning LLC Educare Staffing, LLC Egen Solutions Element Cleveland Element Design Empowered Benefits EnergyUnited Enformia Environmental Filtration Technologies Epic Home Solutions, LLC Essential Learning Executive Cabinetry LLC Experis Express Employment Professionals Fab'rik Charlotte Family Outreach and Counseling Center FCC (North Carolina), LLC. FDH, Inc. Fernico Inc Fiberon Figure Eight Technologies First Care Medical Clinic Richmond Community College Right Choice Medical Staffing Robert Half Technology Robuschi USA Rogers, Townsend & Thomas, P.C. Roxboro Community School Rx Care Pharmacy Inc. Saft America, Inc. Saia, Inc Saint Andrews-Covenant Presbyterian Church Saprex, LLC Schumacher Group SCS Engineers, Inc. SDF, Inc. Sea Corp Self-Help SFCS Inc. Sherman & Company Holdings Showcase Realty LLC Sirian Technologies Skander Technology Partners Snelling Staffing Services Sompo Japan Insurance Company of America Speed Spiroflow Systems, Inc. SpotOn, Inc. SQA Labs Inc. SRI International Staffing Partners, LLC Stanly County Partnership for Children Steel Construct Systems, LLC Sterigenics Strategic Advancement, Inc. Stride Rite Stryker Success Resources USA Summit Companies, The Swartz Painting Inc. Sypris Electronics, LLC SysMind LLC systel inc., Systems Maintenance Services Inc. Talascend Techexpo The Act Medical Group, PA. The Anstad Group The Byrd Agency, Inc. The Davidson Group Inc The Institute for Advanced Results The Massey Company The onin Group The Quantum Group, Inc. The Reynolds and Reynolds Company The Teague Group The Walt Disney Company The Waterman Group 62 Fischbein LLC Five Points Technology Group Flanders Corporation Flinja FLXON Incorporated Force Management LLC. Fortenberry Lambert, Inc. Forward Air Freedom House Frog Tutoring Frontline Performance Group Fujitsu, America, Inc. Gaston Adolescent Center General Star GenSpring Family Offices Gomez, A Compuware Company Greenville Metals a PCC Company Guaranteed Rate Guthy Renker Fulfillment Services H&S Roofing Company, Inc Habitat for Humanity ReStore Harmony in Diversity Harwell Financial and Insurance Services, Inc. Hasko Inc Hatstand Consulting Hays Fluid Controls HCL America Headway Workforce Solutions Hedges Insurance Agency LLC HexaCorp LLC Hexpol Compounding Hi-Line Garage Hi-Tec Resources, Inc. HNTB Corporation Honda Aero, Inc. Hooper Holmes / Portamedic Horizon Lines Hub International Limited I&I Software, Inc. IAC (International Automotive Components) IBM Software Group ICF International IMC Asset Management Impact Buisness Group In2Clouds Analytics, LLC Indecomm Global Services InReach Interlake Mecalux inVentiv Health ISGN ISIS Fund Services USA, Inc Isothermal Community College IST, Inc. Jackson-Hale Environmental Technologies, Inc Jewell Development Company Total The Williams Company Theory Communication & Design Third Wave Systems THORLO, Inc. Titan 360 Toter LLC TowerWorx Townsquare Interactive Training The Street, Inc. TranSouth Logistics Transpirus Triangle Brick Company Trinity Health Care Tryon Distributing Turbomeca Manufacturing Turning Concepts, Inc. UCS, Inc. UNC Management Company, Inc. University Team, LLC Utility Solutions Inc. Ventureprise, Inc. Vericon Construction Co. Vertical Solutions, Inc. Vircon Inc. Virginia State Corporation Commission Virtual Tech Solutions llc Vista Equity Partners Volvo Group W.L. Gore & Associates, Inc. Wabtec Passenger Transit Wake Forest Baptist Medical Center Walker White, Inc. Wallace and Graham, PA Walmart Logistics WBBJ TV Weathermatic Wells Fargo Bank Wells Fargo Customer Connection (WFCC) Wells Fargo Home Mortgage (WFHM) WESTMED Practice Partners Wildfire Marketing Contract Services William Barnet & Son, LLC William M. Bird Williams & Fudge Wright Express WWAY TV 3 XLC Services Xoom Energy XPO Logistics, Inc. Xylem, Inc. Yodle Yoh Staffing YP Holdings, LLC Z-Axis Tech Solutions, Inc. Zenergy Technologies 422 63 G. New Experiential Learning Employers Employer Name 24 Hours of Booty About Town Tours, LLC ACI Worldwide ACME Digital Alcon, a Novartis Company American Sustainable Business Council Anderson Group America App TIger Applied Nutriceuticals, Inc. Asheboro Copperheads Asheville Youth Mission Aston Properties, Inc. AtoZ Stores Auntie Kim, LLC Baker Billick, P.A. Barnett Real Estate Belk, Inc. (Belk Department Stores) Betta Storage Containers BillZap, Inc. Bradley Arant Boult Cummings BranStorm PR & Marketing Bridge Builders Academy Inc. BridgehouseLaw Brookstone Schools Business 911 C5 Insight, Inc Camp Schreiber Foundation Careful What You Wish For Productions CaroMont Health Casual Cushion Corp. CCS Construction Staffing Charlotte Smarty Pants CharlotteVibe Photography Chemring Detection Systems CIADA City of Norfolk Clark Hall Doors CleanTech Education, LLC Clements Bernard PLLC Cook Medical CREW Charlotte Crons Brand CV International, Inc. D. Wilson Agency DineAssure, LLC (DBA Noshed It) Disco Donnie Presents Doc Roc Entertainment, LLC Dominion Domtar Paper Company, LLC Don Deason Company DreamDrops, LLC Earth Fare- South Park Total: Employer Name Kelam Energy LLC KForce Kinequip, Inc Knowledge Drive Koya Leadership Partners Laxton CFO Services LB&A, Certified Public Accountants, PLLC Leading Results Legends Hospitality Maggie's Crochet Needlework & Crafts Magnum Logistics MARK5 GROUP, INC. Masco Corporation Meritage Homes Metropolitan Renovation Services, Inc. Metro's Other Woman, Inc Migun of Charlotte MissA MK Consulting Group Motorola Mobility Inc My Fair Offer LLC Mythic National Academy of Social Insurance Noblis- Center for Applied High Performance Computing North Carolina Dance Theatre North Carolina Museum of Art North Carolina Rural Economic Development Center, Inc. OD Mobility On Campus Sports Network Out for Work Owens & Minor Packard Place Paddle Core Fitness Patina Home and Gift Pike Energy Solutions Post & Gray Practis, Inc PrideStaff PRO IT Resource Group Proactive Dealer Solutions Project Change the World Rainforest Action Network Red Stone Equity Partners Rehab Solutions, Inc Resourceful Communities Rightway Plumbing Robycross RootQC Sabre Capital Group SCGlobalGroup Sherman & Company Holdings Snap AV 64 168 Easy Event Planning LLC ECS Carolinas, LLP Egen Solutions ELC, CPA PC Empowered Benefits EnergyUnited Envolve Networks ES2 Services EvanGrace Everblue First Command Financial Services Frank L. Blum Construction Company Gateway Medical, Inc Genworth Financial GoddessMedia GrandMaz Hands Greenwave Satellite GreyHawk Films GTI Communications Hallelujah Acres Harris & Barnes/Int'l Fashion Style Academy Hitachi America, Ltd IAC (International Automotive Components) Impact Community Church InfoSense, Inc InspireInYou International Puzzle Features inVentiv Medical Management Involved Media Group Jacobsen, A Textron Company Jim Myers & Sons, Inc. KaseCloud Total SouthComm Inc. Spark Strategic Ideas Sperry Van Ness Commercial Real Estate Advisors Spire Sports + Entertaiment Stealz, Inc. Tastebuds Popcorn TGG Inc. The American Home The Brienza Group The Business of Beauty, LLC The Greene Group The NASCAR Foundation The University of North Carolina General Administration Tire Intelligence Toter LLC Townsquare Interactive TPG Sourcing Advisors Tripp Commercial, LLC Trutegra Turbomeca Manufacturing Tyndall Furniture Universal Business Listing University Frames, Inc. Vaughn & Melton VizPress, Inc Wanzek Construction a MasTec Company Waterstone Multifamily Group Watson-Brown Foundation Wells Fargo Home Mortgage (WFHM) Wine & Design Charlotte Xtramile Soft LLC Xylem, Inc. 168 65 H. New Resume Referral Employers Employer Name Abacus Group LLC ABT, Inc. ACI Worldwide ACME Digital ACTEGA WIT, Inc. Action Stainless & Alloys, Inc. Action.IO Active Micro Technologies Adhesion Wealth Advisor Solutions AE Global Media, Inc Air Power Inc. Alli Kat Productions, LLC Alliance Imaging Allstate Check Services AlphaGary Corporation American Museum of Natural History MAT Program American Product Distributors Amica Mutual Insurance Company Anderson Group America Apptio Inc. Aprille Shaffer, State Farm Insurance Agent AquaSol Corporation Argonne National Laboratory Armstrong Transport Group, Inc. Ascendient Healthcare Advisors Ascension Aster Group ATD Computer Solutions Atlantic Intermodal Services AtoZ Stores Austin Bridge & Road Baja Soul Taqueria BeardowAdams, Inc. BECO Holding Company Belk, Inc. (Belk Department Stores) Bemis Manufacturing Company BIG (big idea group) Blue Dot Readi-mix BNY Mellon Boston National Title BRICA, Inc. Bridgetree, Inc. Brown-Davis Insurance Associates, Inc BTNX Inc. Business 911 C5 Insight, Inc Careful What You Wish For Productions Carolina Family Comprehensive Services Carrier Mid Atlantic Catawba River District, Inc. CC Host LLC Cellairis Charlotte Bridge Home Total: 210 Employer Name General Star Gomez, A Compuware Company GTI Communications Guthy Renker Fulfillment Services Harwell Financial and Insurance Services, Inc. Hays Fluid Controls HCL America Headway Workforce Solutions Hexpol Compounding Hooper Holmes / Portamedic InReach International Puzzle Features inVentiv Medical Management Involved Media Group ISGN Isothermal Community College Jewell Development Company Jim Myers & Sons, Inc. John Deere Financial K&W Laboratories Laxton CFO Services LB&A, Certified Public Accountants, PLLC LEAD Technologies, Inc. Legends Hospitality Lighting & Bulbs Unlimited Linker & Associates, Inc. Logistec Corporation Maeghan McKenzie, Future State Farm Agent Martin Starnes & Associates CPAs Match Education Mayer Electric Supply Meridian Laboratory Corp Meritage Homes MESA Associates, Inc. Metro's Other Woman, Inc Moyer, Smith & Roller, P.A. MStruct Engineering, PLLC My Fair Offer LLC NAVEX Global Navigant Consulting, Inc. NCH Corporation New Penn Financial Noblis- Center for Applied High Performance Computing Nolan Transportation Group, Inc. NSG/Pilkington Oldcastle Park Sterling Bank PepsiCo Performance Point, LLC Poli Mortgage Group Police Activities League Post & Gray Proactive Dealer Solutions 66 Charlotte Health Care Center Charlotte Insurance Charlotte Smarty Pants Chemring Detection Systems Chief Supply Corporation Chiffon's Tender Loving Care Cimtec Automation, LLC Citi Trends City Unwrapped Magazine City Wide Maintenance of Charlotte Clear Point Claims, LLC Clemson University Clever Devices CommunityOne Bank Consilium Analytical Services, LLC Control Source, Inc Convergence Services Group Corporate Kids Events, Inc. CoStar Group Coverall Coverflex Manufacturing, Inc. CPP Global Cree, Inc Crumley Roberts, LLP CTL Packaging USA, Inc. Customer Builders, LLC Dataserv, Inc. DCE Inc. Digital Management Services DineAssure, LLC (DBA Noshed It) DMSI Staffing Dominion Donna Moffett, LLC Accountants & Consultants Dot Metrics Technologies Inc. ECS Carolinas, LLP Educare Staffing, LLC Egen Solutions Element Cleveland Element Design Empowered Benefits EnergyUnited Epic Home Solutions, LLC Fab'rik Charlotte FDH, Inc. Fiberon Figure Eight Technologies Firehouse Subs Fischbein LLC Flanders Corporation Force Management LLC. Fortenberry Lambert, Inc. Gaston Adolescent Center Total Prodigy Diabetes Care, LLC Project Change the World PuroClean Professional Restoration Quality Counts, LLC Red Stone Equity Partners Rogers, Townsend & Thomas, P.C. RootQC Rx Care Pharmacy Inc. Saint Andrews-Covenant Presbyterian Church SCS Engineers, Inc. Sea Corp Secureapp Technologies SELF-HELP Sherman & Company Holdings Sompo Japan Insurance Company of America Speed Spiroflow Systems, Inc. SpotOn, Inc. Stanly County Partnership for Children Stealz, Inc. Sterigenics Stride Rite Summit Companies, The Sypris Electronics, LLC Talascend Tastebuds Popcorn TEKsystems TGG Inc. The Anstad Group The NASCAR Foundation The onin Group The Waterman Group The Williams Company Townsquare Interactive Trane Transpirus Turbomeca Manufacturing University Frames, Inc. University Team, LLC Ventureprise, Inc. Vircon Inc. Wabtec Passenger Transit Wake Forest Baptist Medical Center Walmart Logistics Waterstone Multifamily Group Watson-Brown Foundation Weathermatic XLC Services XPO Logistics, Inc. Xylem, Inc. Yodle Zenergy Technologies 210 67 VIP Employer Letters Employer Name Trijicon Steag Energy Services Peak 10 Lash Group Red Ventures PNC Bank Time Warner Cable Dixon Hughes Goodman Bluestar Silicones USA Newk's Express Café Companhia Providencia Polymer Group Inc. Carolina Nonwovens HOF Textiles, Inc. Dalco Nonwovens Buckeye Technologies, Inc Cloud Castle Group Kyck.com Virtual Race Bags Tykoon.com Cowfish Ingersoll Rand CapitalSouth Plexus Capital TZ Insurance Solutions LLC SunTrust Banks, Inc. Babcock & Wilcox Shutterfly Ajax Rolled Ring and Machine, Inc. XPO Logistics, Inc. ABB Cantina 15 Eleven Total Total 63 Employer Name Lincolnton Furniture Co. Bank of the Ozarks Denver Global Products, Inc. Parker Hannifin Corp. CMC-Mercy VantageSouth Bank The Bissell Cos. Prospera Financial Services, Inc. Advanced Mission Systems Haddon House Belk Softex Paper Inc. Publix Super Markets Inc. Element Power Ipreo BPR Properties MetLife NewBridge Bank Schleich O2 Energies Convergys Corp. Thomas & Betts Corp. Rack Room Shoes Thorlo, Inc. Siser USA LLC Masterwork USA Inc. AAA Carolinas OnQ Financial Tides and Times Group USA Inc. BlackGold Biofuels Pactera Technology International Ltd 63 J. JLD New Employer Listings Total Employer Name Employer Name 3ish.com Abbott Enterprises Access Granted Advantage Parking Services LLC Advantage Plus Group AHAA Air Care Heating and Cooling Allstate Check Services Ameritrust Mortgage, Inc Anne Bradley CPA, PA Another Level Counseling and Consultation AppEdgy ARC of Union County Arnold & Smith, PLLC Kids Klub Kona Ice of Charlotte Laird Prentice Latino Community Credit Union Lauren Troche LB&A, Certified Public Accountants, PLLC Lebos, Inc Lee Innovations Inc Level 3 Communications Light of Christ United Methodist Church LOFT Outlet Lollipop Child Development Center Mentaur Learning Center Monroe Camp & Retreat Center 68 148 Back to the Roots Baja Soul Taqueria Best Buy-Northlake Best Impressions Catering Bevello of Phillips Place Bid Bad Bulldog, LLC Big L Enterprises, Inc. Bikinis Sports Bar and Grill Burchett Financial Services Campus Entertainment Caralea Valley Leasing Carolina Breast Friends Caudle & Spears, Inc CBS News Center for New North Carolinians Charlotte Community ToolBank Charlotte Deli Provisions Charlotte-Mecklenburg Storm Water Services Chick-fil-A Chief Supply Corporation Cleo Wilkerson CNC Performance Engineering Coach Leatherware Confia, LLC Covnergys-OnStar Cynosure Davis Technical Staffing DD-GI, LLC DBA UGA’s Digital Mailer, Inc. Dilliards Doyle, Dickerson, Terrazzo, Inc. Educational Testing Consultants Evergreen South LLC Extravaganza Events Fab’rik Family Outreach and Counseling Center Firehouse Subs Foreign Language League GEM Management, Inc. Gleibermans Kosher Mart and Deli, Inc Grameen America GreenLife, LLC Hallmark Retail, LLC Harrisburg Chiropractic Clinic Hendrick Motors of Charlotte HHGregg Hilton Garden Inn Ayrsley Holy Covenant United Church of Christ InReach, Inc In-Touch Insight Systems J.R. Cole Industries, Inc Jeanne Newcomb Jimenez Holdings, LLC DBA Ashley J. Design Jose Fumero Juba Aluminum Products Company Inc Kabuto at Lake Norman Morrison Healthcare Ms. Cynthia’s Before & After School Program Mulberry Presbyterian Church Myers Park Country Club Netizen Media Solutions, Inc. Old Navy-University Omega Communications P.J.J.D. Enterprises, Inc Pal-A-Roo’s Child Development Center Paul A McGill, DDS, PA PDQ Restaurants Pelican SnoBalls, LLC Performance Check Periodical Watchguard Phillips International Academy PointzUp.Com, Inc. Pop-a-Lock of Charlotte Primax Construction, Inc. Prismatic Services, Inc Proactive Dealer Solutions READS for Summer Learning REEDS Jewelers Restaurant.com Roof Roof Charlotte Rowan-Cabarrus Community College Safe Express, Inc. Saks Fifth Avenue Off 5th Salsarita’s Fresh Cantina Samaritans Feet International Sara Da Silva Schaeffler Group USA Sephora Sistas That Travel, LLC Smalls Hands Big Art Soil Drilling Services Sonny’s BBQ SouthPark Hypnosis Spot On Stadium Food & Beverage Staffing Partners, LLC Suit Avenue Suit Avenue Susan Forbes Tanaka’s Grill & Sushi Team Roofing, Inc The Newsweek Daily Beast The Studios Tilted Kilt Pub and Eatery Trago, Hines & Ladenheim, PLLC Triangle Direct Marketing Ad Prints University Child Development Center Venture Pest Control Vertical Solutions, Inc Vicki Ross Webletes, LLC WINOS 69 Kangaroo Express Karen Hammill Kelly Services, Inc. Kid Zoo Child Development Center Total Xylem, Inc. You Time Solutions Zap Consulting Zirtual Inc 148 K. Job Location and Development (JLD) Program Month/Year New Student Registrants May/2012 June/2012 July/2012 August/2012 September/2012 October/2012 November/2012 December/2012 January/2013 February/2013 March/2013 April/2013 Totals New Employers Acquired 67 32 264 128 95 101 70 200 140 54 66 154 1,371 Total Student Registrants Jobs Listed (3,813 openings) Students Hired 13 9 14 12 8 17 13 2 21 14 9 16 148 1,371 622 249 Students Hired 65 6 14 10 34 28 24 9 5 12 6 36 249 Dollar Value On-campus Interviews New JLD Employers Dollar Value Permanent $496,364.30 $21,451.25 $75,302.50 $63,335.00 $169,919.75 $126,503.00 $62,195.00 $25,245.00 $25,200.00 $25,500.00 $12,940.00 $35,383.00 $1,139,338.80 $1,139,338.80 7 148 L. Organizational Visits to Campus Career Expo – (Fall and Spring) Companies (C) Recruiters (R) Education Job Fair Companies (C) Recruiters (R) EL/JLD Part-time Job Fair* Companies (C) Recruiters (R) Employer Info Sessions and Tables Employment Advisory Board Health & Human Services Job Fair / Health Career Expo Individual Employer Consultations/Luncheons JLD Information Sessions and Tables Majors’ Day** (formerly Career Choices Fair/ Career Exploration Day) Mock Interview Day Part-time Job Fair (formerly Student Employment/Summer) Recruiting Interviews (Summer/Fall/Spring) Total 20032004 20042005 20052006 117 C 292 R 153 C 332 R 228 C 494 R 290 C 606 R 322 C 749 R 232 C 618 R 149 C 353 R 180 C 383 R 236 C 567 R 289 C 722 R 69 C 37 R 78 C 152 R 86 C 155 R 74 C 149 R 93 C 160 R 72 C 163 R 44 C 92 R 37 C 79 R 40 C 89 R 54 C 116 R 44 C 87 R 36 C 62 R 42 C 88 R 67 C 161 R 73 C 126 R 42 C 105 R 39 C 93 R 40 C 95 R 48 C 126 R 39 C 95 R 25 36 42 C 43 C 36 C 33 C 31 C 36 C 41 C 48 C 12 25 C 37 R 14 19 C 31 R 21 R 12 C 13 C 12 C 11 C 27 C -- -- -- -- -- 31 C 23 C 48 C 51 R 40 C 48 C 71 R 120 91 C 149 C 205 C 231 C 435 C 476 C 354 C 267 C 197 C 52 74 C 52 C 36 C 14 C 11 C 3C 9C 11 C 2C 30 Depts. 87 Faculty 43 C 58 R 26 Depts. 74 Faculty 29 C 39 R 23 C 40 R 36 Depts. 65 Faculty 42 C 51 R 33 C 57 R 38 Depts. 45 Faculty 44 C 55 R 45 C 82 R 45 Depts. 113 Faculty 190 C 206 R 49 C 101 R 48 Depts. 83 Faculty 40 C 59 R 42 C 105 R 18 Depts. 37 Faculty 25 C 43 R 20 C 44 R 19 Depts. 40 Faculty 10 C 14 R 14 C 29 R 32 Depts. 44 Faculty 21 C 34 R 22 C 54 R 38 Depts. 88 Faculty 36 C 12 R 35 C 76 R 102 94 123 1357 684 639 691 658 1,832 486 C 801 R 679 C 1,004 R 818 C 1,221 R 1052 C 2,812 R 956 C 1,817 R 813 C 1,301 R 738 C 1,291 R 767 C 1,579 R 826 C 3,012 R 59 76 642 R 20062007 70 20072008 20082009 20092010 20102011 20112012 20122013 M. Alumni Recruiters Attending Career Fairs 119 Fair/Employer Name Education Job Fair Beaufort County Schools Gaston County Schools Kannapolis City Schools Mountain Island Charter School Socrates Academy TEAL-R Union County Public Schools EL/PT Job Fair Andritz Hydro USA Corp Autobell Car Wash, Inc BMW Manufacturing Corporation Camden Property Trust Capital Guardian Wealth Mgmt Jacobsen, A Textron Company Premier, Inc SABIC Innovative Plastics Sherwin Williams Company Swim Club Management Group US National Whitewater Center Vanguard Fall Expo Barium Springs BMW Manufacturing Corporation Cintas Corporation Concord Police Department Emerson Network Power-ASCO Power Technologies Hendrick Automotive Group Integration Point, Inc Lane Construction Corporation Lowes Companies, Inc North Carolina Department of Revenue Premier Healthcare Alliance Rehrig Pacific Company Sherwin Williams Company Target Tata Consultancy Services The Shaw Group TIAA-CREF TLV Corporation Travelers Insurance Turner Construction Company UNC Charlotte UNC Charlotte Alumni Affairs UNC Charlotte Graduate School URS Corporation Vanguard Wix Filtration Corporation Part-time Job Fair Autobell Car Wash, Inc Charlotte Swim Academy Fit 4 Life Porter's Fabrications 71 Recruiters 12 1 1 6 1 1 1 1 19 1 1 1 2 1 1 4 1 1 3 2 1 34 1 2 1 1 1 1 1 1 1 1 3 1 1 1 1 3 1 1 2 1 1 1 1 2 2 1 11 1 1 2 2 ShipTransportal The Picture People Two Men and A Truck Wells Fargo & Company Spring Career Expo Altec Industries ASCO Technologies Barium Springs Buckeye International, Inc. Camelot Consulting, Inc. Cintas Corporation Concord Police Department Federal Reserve Board Gaston Residential Services, Inc. Hawkeye Houston Wire & Cable Company Insight Global, Inc. Integration Point, Inc. Jacobsen, A Textron Company Meridian Technologies Norfolk Southern Corporation Northwestern Mutual Financial Network Office of the Comptoller of the Currency (OCC) Premier Healthcare Alliance Prism Medical Products Prudential Financial Red Ventures, Inc. Ross Stores, Inc. Sales Performance International Schaeffler Group USA Inc. Sherman College of Straigh Chiropractic Sherwin Williams Company Sogeti USA Southeastern Freight Lines Inc. Summit Companies, The Target TLV Corporation UNC Charlotte Teacher Education Advising & Licensure Office UNC Charlotte The Graduate School Vanguard Williams & Fudge Wood Group Mustang XPO Logistics, Inc. Total N. On-Campus Interviewing Alumni Recruiters 1 1 2 1 43 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 2 2 1 1 1 1 1 1 119 Total: Employer Name 20 Recruiters Bank of America BB&T BDO CLA Deloitte Electrolux Elliott Davis Grant Thornton 3 1 1 1 1 1 1 1 72 Greer & Walker Lowe's Northwestern Mutual Philadelphia Insurance PWC Target TCS TIAA-CREF Wells Fargo Total 1 1 1 1 1 1 1 2 1 20 IV. FACULTY CONTACTS A. Individual Meetings Faculty Member Admissions Amin, Takiyah Auerbach, Bruce Bjerregaard, Beth Blackmon, Don Bonnetaud, Cricket Boswell, Robin Brown, Banita Bullock, Sharon Burks, Barry Cho, Chung-Suk Cummens, Heather Curtis, Clark Dahlberg, Theresa Gross, Joshua Guessfold, Beverly Hall-Hertel, Katherine Harkey, Jennifer Hopkins, Kristine Jenner, Ally Kerr, Daryl Kuntz, Staci Laditka, Sarah Lamorey, Suzanne Latta, Dan Lindquist, Kaela Livesay, Dennis Lucas, Terre Mederios, Denise Minslow, Sarah Moyer, Patrick Racine, Elizabeth Rhodes, Terri Richardson-Nowak, Pamela Richter, Kurt Rorrer, Audrey Sanchez, Christina Shaban, Wafaa Shoemaker, Jen Shuntich, Deborah Total: College/Department Admissions Dance Theater Criminal Justice College of Engineering OASES MBA/MACC - CCB Liberal Arts Chemistry Charlotte Research Institute Engineering Technology Marketing Services College of Computing & Informatics College of Computing & Informatics College of Computing & Informatics College of Engineering The Graduate School College of Business College of Business Veteran Student Services College of Business Communications Public Health Sciences Child & Family Development Engineering UCOL Bioinformatics University Center for Academic Excellence ISSO English Physics Public Health Counseling Center BEST Faculty Center for Teaching and Learning College of Computing & Informatics Going Global Outreach Mathematics Admissions College of Engineering 73 64 Meetings 2 1 2 1 1 1 1 1 1 1 1 1 1 2 2 1 1 1 1 2 2 1 4 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 3 1 Sloss, Martha Thurman, Linda Wafaa, Shafaa Weidong, Tian Wisniewski, Mark Witherspoon, Tela Wolf-Johnson, Cindy Total Health and Human Services College of Engineering Business Math Masters Mathematical Finance University Advancement Admissions Academic Services B. Faculty and Other UNC Charlotte Groups 1 5 1 1 1 2 1 64 Total: College Department/Faculty Group Academic Affairs Faculty Council Meeting Academic Services Academic Services Academic Services Full Staff Retreat Academic Services Leadership Team Meeting Academic Services Leadership Team Retreat Academic Services Unit EOY Social Transfer Student Success Committee Meeting Academic Services & UCOL AAIT Meeting AAIT Meeting- Freshman Enrollment Admissions, Dean of Students Transfer Talk Planning Committee Alumni Affairs Jenny Jones Alumni Affairs & Development Alumni Affairs Director Candidate Presentation Athletic Academic Center Rachel Ramey, Mark Verburg CCI/COB Dean's Office & MIS Dept Dr. Rick Lejk, Bruce Long, Clark Curtis, Olin Broadway, Chandra Subramium, Nancy Clarke Rick Lejk, Bruce Long, Clark Curtis Rick Lejk, Bruce Long, Clark Curtis, Olin Broadway, Chandra Subramium, Nancy Clarke College of Business Daryl Kerr, Kristine Hopkins College of Computing & Informatics Broadway, Olin; Clarke-Jones, Nancy Broadway, Olin; Dahlberg, Theresa CCI/Olin Broadway, Theresa Dahlberg, Josh Gross Joshua Gross Olin Broadway, C-5 Insight Theresa Dahlberg, Joshua Gross, Olin Broadway Theresa Dahlberg, Olin Broadway, Joshua Gross, Marjorie Bray, Nancy Clarke-Jones Theresa Dahlberg, Yi Deng, Rick Lejk, Bruce Long College of Computing & Informatics/ College of Business Bill Chu, Josh Gross, John Hildreth Daryl Kerr, Theresa Dahlberg, Rick Lejk Robin Boswell, Joshua Gross, Joshua Hertel, Elise Marshall College of Education Bruce Taylor Hank Harris, Ed Wiersalis College of Liberal Arts & Sciences Kristen Galloway & Kristina Siarzynski-Ferrer 74 143 Meetings 8 8 19 2 2 11 1 1 2 5 4 1 1 1 1 1 3 3 1 1 11 4 1 6 2 2 11 1 1 2 1 1 2 2 1 3 1 1 1 2 1 1 2 2 Political Science Gregory Weeks Private Career Consultant, Strive Career for Students, Arizona Katreena Hayes-Wood UNC Chapel Hill Career Center Laura Lane University College 49er Focus Team First Year Instructors Workshop Liz Fitzgerald Various Advising Redesign Team Meeting Advising Redesign Team Retreat Campus Communicators Meeting Email Marketing RFP Committee Employer Advisory Board Group Interviews for Life Skills Coordinator NASCE Survey Marketing NC Campus Compact Meeting Provost Faculty Award for Community Engagement QEP Academic & Career Success Meeting QEP Faculty Meeting QEP Meeting QEP Messages/Expectations Committee QEP Messages/Expectations Team QEP Steering Committee QEP Steering Committee Meeting QEP Steering Committee Meeting & Executive Committee Meeting QEP Support Unit Meeting SACS Student Success Working Group College of Computing & Informatics Employer Partners Reception Dean Yi Deng, Theresa Dahlberg, Olin Broadway, Marjorie Bray, Clark Curtis, Joshua Gross, Nancy Clarke-Jones Veteran Student Meeting, Admissions, OASES, UAC, Veteran Student Services Jenner, Ally; Parsons, Kevin; Smith, Debbie; Tripple, Andrea UCOL, CLAS, COB Liz Fitzgerald, Carolyn Blattner, Darryl Lewis, Cheryl Hester, David Spano UCOL, UAC, Counseling Center, COB Liz Fitzgerald, David Spano, Cheryl Hester, Daryl Lewis University Advising Center Henrietta Thomas Total 75 1 1 1 1 1 1 3 1 1 1 63 4 1 8 1 1 3 1 6 1 1 1 3 1 2 7 5 1 1 1 14 1 1 1 1 1 1 1 1 1 1 143 Appendix B 2012–2013 Annual Report University Career Center For Work, Service, and Internships Experiential Learning Statistics and Learning Outcomes 9201 University City Blvd | Charlotte, NC 28223 150 Atkins | 704.687.0795 | career.uncc.edu 79 EL Applicants/Working Students 2012-2013 49ership Arts + Architecture Business Computing & Info. Education Engineering Health & Human Svcs. Liberal A/S Univ. College Total Service 49ership Arts + Architecture Business Computing & Info. Education Engineering Health & Human Svcs. Liberal A/S Univ. College Total Co-Op Arts + Architecture Business Computing & Info. Education Engineering Health & Human Svcs. Liberal A/S Univ. College Total Combined Arts + Architecture Business Computing & Info. Education Engineering Health & Human Svcs. Liberal A/S Univ. College Total* Unduplicated Arts + Architecture Business Computing & Info. Education Engineering Health & Human Svcs. Liberal A/S Univ. College Total Summer 2012 Applicant Placement % Fall 2012 Working Applicant Placement % Spring 2013 Working Applicant Placement % Total Working Applicant Placement % Working 13 0 7.69% 1 8 0 12.50% 1 12 1 8.33% 1 33 1 9.09% 3 276 22 25.72% 71 218 6 13.30% 29 278 6 8.27% 23 772 34 15.93% 123 113 25 32.74% 37 97 7 20.62% 20 127 1 7.87% 10 337 33 19.88% 67 4 0 0.00% 0 3 0 0.00% 0 6 0 0.00% 0 13 0 0.00% 0 204 12 12.75% 26 130 2 8.46% 11 138 2 3.62% 5 472 16 8.90% 42 18 0 5.56% 1 16 0 0.00% 0 17 0 0.00% 0 51 0 1.96% 1 189 2 5.29% 10 158 3 2.53% 4 162 4 6.17% 10 509 9 4.72% 24 1 54 2 3.70% 2 50 2241 95 11.69% 262 18 0 0.00% 0 17 1 5.88% 1 19 1 5.26% 835 61 17.49% 146 647 19 10.20% 66 759 15 6.59% Working Applicant Placement Working Applicant Placement Summer 2012 Applicant Placement % Fall 2012 % Spring 2013 % Total Working Applicant Placement % Working 9 0 0.00% 0 4 1 25.00% 1 7 0 0.00% 0 20 1 5.00% 1 189 2 1.06% 2 149 0 0.00% 0 204 1 0.49% 1 542 3 0.55% 3 77 0 0.00% 0 75 0 0.00% 0 80 0 0.00% 0 232 0 0.00% 0 3 0 0.00% 0 2 2 100.00% 2 7 1 14.29% 1 12 3 25.00% 3 120 1 0.83% 1 93 1 1.08% 1 88 0 1.14% 1 301 2 1.00% 3 13 1 7.69% 1 10 2 20.00% 2 14 1 14.29% 2 37 4 13.51% 5 22 146 3 2.05% 3 122 12 9.84% 12 129 7 5.43% 7 397 22 5.54% 11 0 0.00% 0 14 1 7.14% 1 15 0 0.00% 0 40 1 2.50% 1 568 7 1.23% 7 469 19 4.05% 19 544 10 2.21% 12 1581 36 2.40% 38 Working Applicant Placement Working Applicant Placement Summer 2012 Applicant Placement % Fall 2012 % Spring 2013 % Total Working Applicant Placement % Working 6 0 0.00% 0 4 1 25.00% 1 6 0 0.00% 0 16 1 6.25% 1 151 0 0.00% 0 124 2 1.61% 2 177 1 0.56% 1 452 3 0.66% 3 53 0 1.89% 1 58 1 3.45% 2 71 1 1.41% 1 182 2 2.20% 4 0 0 0.00% 0 1 0 0.00% 0 4 1 25.00% 1 5 1 20.00% 1 120 3 11.67% 14 98 8 16.33% 16 99 8 9.09% 9 317 19 12.30% 39 12 0 0.00% 0 10 0 0.00% 0 10 0 0.00% 0 32 0 0.00% 0 108 1 0.93% 1 93 1 1.08% 1 105 4 3.81% 4 306 6 1.96% 6 8 0 0.00% 0 11 0 9.09% 1 14 1 7.14% 1 33 1 6.06% 2 458 4 3.49% 16 399 13 5.76% 23 486 16 3.50% 17 1343 33 4.17% 56 Working Applicant Placement Working Applicant Placement Summer 2012 Applicant Placement % Fall 2012 % Spring 2013 % Total* Working Applicant Placement % Working 28 0 3.57% 1 16 2 18.75% 3 25 1 4.00% 1 69 3 7.25% 5 616 24 11.85% 73 491 8 6.31% 31 659 8 3.79% 25 1766 40 7.30% 129 243 25 15.64% 38 230 8 9.57% 22 278 2 3.96% 11 751 35 9.45% 71 7 0 0.00% 0 6 2 33.33% 2 17 2 11.76% 2 30 4 13.33% 4 444 16 9.23% 41 321 11 8.72% 28 325 10 4.62% 15 1090 37 7.71% 84 43 1 4.65% 2 36 2 5.56% 2 41 1 4.88% 2 120 4 5.00% 6 443 6 3.16% 14 373 16 4.56% 17 396 15 5.30% 21 1212 37 4.29% 52 0 42 2 7.14% 3 48 2 4.17% 2 127 4 3.94% 5 169 1515 51 7.13% 108 1789 41 4.42% 79 5165 164 6.89% 356 37 0 0.00% 1861 72 9.08% Summer 2012 Applicant Placement % Fall 2012 Working Applicant Placement % Spring 2013 Working Applicant Placement % Total** Working Applicant Placement % Working 15 0 6.67% 1 10 2 30.00% 3 16 1 6.25% 1 28 3 17.86% 5 278 24 26.26% 73 224 8 13.84% 31 287 8 8.71% 25 562 40 22.95% 129 113 25 33.63% 38 98 8 22.45% 22 131 2 8.40% 11 234 35 30.34% 71 4 0 0.00% 0 3 2 66.67% 2 8 2 25.00% 2 13 4 30.77% 4 217 16 18.89% 41 137 11 20.44% 28 150 10 10.00% 15 347 37 24.21% 84 18 1 11.11% 2 16 2 12.50% 2 18 1 11.11% 2 40 4 15.00% 6 194 6 7.22% 14 162 16 10.49% 17 176 15 11.93% 21 373 37 13.94% 52 2 40 4 12.50% 5 79 1637 164 21.75% 356 18 0 0.00% 0 20 2 15.00% 3 21 2 9.52% 857 72 19.72% 169 670 51 16.12% 108 807 41 9.79% * Includes students applying for multiple programs and multiple semesters ** Overall unduplicated program applicants and opportunities 80 Five Year Analysis + Year Co-op* 49ership 2012-2013 2011-2012 2010-2011 2009-2010 2008-2009 56 65 43 72 31 262 268 208 145 223 Placements Service 49ership**** 38 47 16 5 N/A -13.85% -2.24% -19.15% One year Change UNC in DC*** Intern** Combined N/A N/A N/A N/A 6 N/A N/A N/A N/A N/A 356 380 267 222****** 260 N/A N/A -6.32% +During the Academic Year of 2004-2005, transcript notation began for 49ership work sessions, in addition to co-op work sessions; the UNC in Washington DC program began. *This column refers to students obtaining work experiences. Since cooperative education involves students completing multiple work experiences, that number reflects new placements and returning students. Some students are counted two and three times. **Beginning in 1997-98, the academic internship program for the College of Arts & Sciences was moved to the departmental level. Therefore, the intern placement category is not applicable. ***The UNC in Washington Program was discontinued during the 2008-2009 academic year due to State wide budget cuts and elimination of the program. ****The Academic Year 2009-2010 is the first year that we initiated tracking of the Service 49erships for this report. Service 49erships saw a 220% increase in the 2010-2011 academic year with a 20% increase overall **** 2012-2013 saw 24 less confirmed students working, TIAA-CREF reduced numbers contributed to this, as did conversions to academic credit and less students confirming employment. 49er Democracy and TWC Scholarships added. Applicants Year 2012-2013 2011-2012 2010-2011 2009-2010 2008-2009 One year Change Co-op* 1,343 827 358 92***** 44 +62.39% 49ership 2,241 1,648 1,319 1,137**** 865 +35.98% Service 49ership**** 1,581 1,002 542 424***** N/A +57.78% UNC in DC*** N/A N/A N/A N/A 14 N/A Totals 5,165 3,477 2,219 1,653***** 923 +48.55% *****Application numbers are duplicated as we have many students that apply to several semesters and several different programs (i.e. Co-ops, 49erships and Service 49erships). We also have seen a significant increase in the number of students applying for multiple semesters and programs as compared to previous years; possibly due to the economy. ****** 30% of the internship/49ership postings for the 2010-2011 academic year were unpaid and have historically not been as sought after by many of our students who need financial assistance. We also saw an increase in the number of applicants that applied for multiple semesters and multiple programs (i.e. Co-op, Service Learning 49erships and 49erships). *******Actual number of non-replicated applicants has continued to increase, totaling 1,637 in the 2012-2013 academic year. This is a 50.2% increase from 816 in 2009-2010. Easier, on-line application process improvements and increased student awareness of the importance of experiential learning and the correlation to their first job after college have contributed to the increase. NOTE: CEIA recommends one staff position dedicated to every 150 applicants. CS Director Benchmark data grades us close to the bottom of student to career counselor ratios. The average for 19 schools is 2164: 1 while UNC Charlotte is 3571: 1. Several of these schools do not provide an EL Program intensive administration. We are, however, comparable in length of counseling appointments offerings. Due to the staff intensity of EL “placement”, our percentages are affected by a large counselor to applicant ratios. 81 Sample Workshop Learning Outcome Measures SACS and NACE Outcomes FRESHMAN SEMINAR PRESENTATIONS This program has allowed me to obtain educational and occupational information to aid my career and educational planning. Mean=4.54 BE AN INTERVIEW “PRO” WORKSHOP As a result of attending this workshop, I have learned how to more effectively present myself as a candidate for employment. Mean=4.62 RESUMES THAT GET YOU THE INTERVIEW WORKSHOP I can construct a resume with a clear job objective and evidence of related knowledge, skills, and accomplishments. Mean=4.29 HOW TO FIND A JOB: GOING BEYOND THE INTERNET WORKSHOP I feel more motivated to take action steps to initiate my job search. Mean=4.45 NINERJOBNET ORIENTATIONS As a result of attending this workshop, I have access to and can effectively utilize career and employer resources on the internet. Mean=4.65 UNIVERSITY CAREER CENTER 101 I better understand how the University Career Center can assist me at any stage of my college experience. Mean=4.53 82 Summary of Learning Objectives Examples Service 49ership/49ership Experiences Graduate Student, Accounting Major University Team, LLC, Accounting Intern 1. To learn to prepare partnership tax returns a. Prepare form 1065 partnership tax return for the University Team, LLC under supervision. 2. To learn to prepare NC partnership tax return a. Prepare form D-43 tax return for University Team, LLC under supervision. 3. To improve Excel skills a. Create spreadsheet to generate Sales Reports and Month End Reports. Senior, Computer Science Major Bank of America 1. To become proficient in Microsoft programs (Excel, Access, Outlook, UBA, Etc.) a. Working on metrics and maintaining the monitoring log. 2. To increase programming knowledge in JAVA, html, etc. a. Apply all by working on the THOR project. 3. Increase communications skills a. Meeting with manager to discuss communication improvement areas and techniques to be practiced in meetings. Junior, Software and Information Systems Cisco Systems, Tech Undergrad Student Worker 1. To utilize my job to help me pass the Cisco Certified Network Associate exam a. Work with routers, such as 2921 and 3945. Also work with switches like 3750 and 2960’s 2. To gain more knowledge about IOS-XR and Nexus Operating Systems. a. Take good notes when working with ASR 9K, CRS, and GSRICK devices that use IOS-XR. Also do the same for Nexus devices like NTR, NSR, and NZK devices. 3. To develop a healthy work relationship with my co-workers a. Always be willing to help whenever help is needed Senior, Electrical Engineering Major Duke Energy, Intern 1. To develop a working knowledge of the software and processes used in Power Delivery (Distribution) a. Create and edit maps in Expert Designer, create and manage work orders in E Max, perform load analysis using Pole Foreman and SEDS 2. Become familiar with the various departments in power delivery and their role in Power Delivery a. Work rotations in the RPAM (Residential), CDOT/NCDOT, Lighting and Overhead/5 year groups 3. Apply engineering knowledge and project management skills to real world design problems a. Assist engineers with a variety of Power Delivery project plans Graduate Student, Electrical Engineering Schweitzer Engineering Laboratories, Inc. 1. Learn different protection systems of the power system - Generation, transmission and distribution system protection, time coordination study, logic of different protection schemes a. Create a template in MS Excel for each protection scheme which is easy to use with SEL relay software, read manuals, discuss with colleagues 2. To develop myself as a Protection Engineer, to be able to do settings for the given system, to identify the type of protection scheme required for different systems a. Study electrical drawings, study past projects, work with the SEL relay software and hardware, work on different software like ETAP, MATHCAD, ASPEN to study the power system characteristics 3. To learn project management skills, to complete the task within a given time frame, effective time management, to be able to management uncertainty, rapid change, ambiguity and surprises a. Create weekly report to keep track of progress, work in the team, meet regularly with my supervisor to discuss and review project goals 83 Senior, Communications Studies Bobcats Sports & Entertainment, Intern 1. To learn game preparation for television and radio broadcast and for television and radio production school. a. Discuss game day preparation from on-air talent stand point b. Gather radio interviews with coach and players c. Edit interviews for sound bite purposes 2. To learn elements of game execution for both radio and television. a. View game telecasts from FOX Sports production truck b. Observe/listen with Stephanie Ready during games c. Observe radio broadcast from radio studio 3. To understand the elements of broadcast traffic a. Learn economics of broadcast radio b. Observe process of preparing a broadcast log c. Assist in reconciling logs Junior, Psychology Major Urban Youth in Schools, Intern 1. To understand what a day in the life of a teacher is like a. Spend time in the classroom, in a grade level I may want to teach one day 2. To become more familiar with other jobs within a school other than elementary education teacher a. Interview and/or spend time with school counselors and special educators 3. To understand how having students with different cultures or backgrounds may impact the classroom a. Get to know some students in the class who are different than me culturally 84 Strong Interest Inventory (SII) Workshop Pre-test/Post-test Summary T-Test Analysis 2012-2013 Summary: Average Pre-test/Post-test Mean Difference for All Questions: +0.62. (9 out of 10 mean differences were statistically significant, indicating individual mean increases from pre-test to post-test were due to the assessment and not increased purely by chance). Below are the probability scores for the significant and insignificant findings. Statistically Significant Mean Differences (Pre-test & Post-test Means) A significant p value (p<.05) indicates that the mean difference was not due to chance and that the treatment (the assessment) had an effect. Question #1: I am aware of how my interests, abilities, and values relate to academic majors. Pre-test Mean: 4.07; Post-test Mean: 4.55; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .237, indicating that 6% of the variation in post-test scores was associated with pre-test scores. Question #2: I am aware of how my interests, abilities, and values relate to career decision-making. Pre-test Mean: 4.14; Post-test Mean: 4.53; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .212, indicating that 4% of the variation in post-test scores was associated with pre-test scores. Question #3: I understand how to research various career fields. Pre-test Mean: 3.61; Post-test Mean: 4.31; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .228, indicating that 5% of the variation in post-test scores was associated with pre-test scores. Question #4: I know my Holland code and understand some occupations that are relevant to me. Pre-test Mean: 2.18; Post-test Mean: 4.45; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05<0.416; there was not a significant correlation between pre-test and post-test scores indicating that students’ pre-test scores were not necessarily associated with or did not consistently predict their post-test score. Question #5: I feel prepared to select a major that relates to my career goal. Pre-test Mean: 3.66; Post-test Mean: 4.10; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .192, indicating that 4% of the variation in post-test scores was associated with pre-test scores. Question #6: I am aware of career paths related to some majors of interest. Pre-test Mean: 3.84; Post-test Mean: 4.41; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .192, indicating that 4% of the variation in post-test scores was associated with pre-test scores. Strong Interest Inventory T-Test Analysis Question #7: I feel motivated to take action steps toward career planning and/or decision-making. Pre-test Mean: 4.29; Post-test Mean: 4.46; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .312, indicating that 10% of the variation in post-test scores was associated with pre-test scores. Question #9: I am familiar with UNC Charlotte resources and campus offices that can support my academic 85 success. Pre-test Mean: 3.92; Post-test Mean: 4.32; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .272; indicating that 7% of the variation in post-test scores was associated with pre-test scores. Question #10: I have a strong knowledge base about careers. Pre-test Mean: 3.41; Post-test Mean: 4.06; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .353; indicating that 12% of the variation in post-test scores was associated with pre-test scores. NOT Statistically Significant Mean Differences (Pre-test & Post-test Means) There was a slight mean decrease between pre-test and post-test scores but the difference was not statistically significant (p>0.5). In a review of raw scores, this item received the highest scores of any of the pretest questions and therefore had no room to significantly increase. If a mean was low and stayed low, it could mean the treatment (assessment) was not effective in addressing the item. However, the fact that this measure addresses motivation could indicate a predisposition for already highly motivated students to seek out assessment. Question #8: I am motivated about completing my college degree. Pre-test Mean: 4.62; Post-test Mean: 4.65; p=.265>.05 (26.5% chance results are by coincidence). Pre-test/post-test mean differences were NOT statistically significant, 0.05<0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .361, indicating that 3% of the variation in post-test scores was associated with pre-test scores. 86 Myers-Briggs Type Indicator (MBTI) Workshop Pre-test/Post-test Summary T-Test Analysis 2012-2013 Summary: Average Pre-test/Post-test Mean Difference for All Questions: +0.38. (7 out of 9 mean differences were statistically significant, indicating individual mean increases from pre-test to post-test were due to the assessment and not increased purely by chance). Below are the probability scores for the significant and insignificant findings. Statistically Significant Mean Differences (Pre-test & Post-test Means) A significant p value (p<.05) indicates that the mean difference was not due to chance and that the treatment (the assessment) had an effect. Question #1: I am aware of how my interests, abilities, and values relate to academic majors. Pre-test Mean: 4.12; Post-test Mean: 4.40; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.020); correlation was .175, indicating that 3% of the variation in post-test scores was associated with pre-test scores. Question #2: I am aware of how my interests, abilities, and values relate to career decision-making. Pre-test Mean: 4.08; Post-test Mean: 4.36; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.001); correlation was .240, indicating that 6% of the variation in post-test scores was associated with pre-test scores. Question #3: I understand how to research various career fields. Pre-test Mean: 3.74; Post-test Mean: 4.12; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.004); correlation was .215, indicating that 5% of the variation in post-test scores was associated with pre-test scores. Question #4: [This question intentionally left blank as it does not pertain to the MBTI.] Question #5: I feel prepared to select a major that relates to my career goal. Pre-test Mean: 4.05; Post-test Mean: 4.29; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .484, indicating that 23% of the variation in post-test scores was associated with pre-test scores. Question #6: I am aware of career paths related to some majors of interest. Pre-test Mean: 4.07; Post-test Mean: 4.37; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.002); correlation was .236, indicating that 6% of the variation in post-test scores was associated with pre-test scores. Question #9: I am familiar with UNC Charlotte resources and campus offices that can support my academic success. Pre-test Mean: 3.90; Post-test Mean: 4.14; p=.002<.05 (0.2% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .370, indicating that 14% of the variation in post-test scores was associated with pre-test scores. Question #10: I have a strong knowledge base about careers. Pre-test Mean: 3.48; Post-test Mean: 3.95; p=.000<.05 (0% chance results are by coincidence). Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .357, indicating that 13% of the variation in post-test scores was associated with pre-test scores. 87 NOT Statistically Significant Mean Differences (Pre-test & Post-test Means) There were slight mean differences between pre-test and post-test scores but the differences were not statistically significant (p>0.5). In a review of raw scores, these items received the highest scores of any of the pre-test questions and therefore were not significantly increased. If a mean was low and stayed low, it could mean the treatment (assessment) was not effective in addressing the item. However, the fact that these measures address motivation could indicate a predisposition for already highly motivated students to seek out assessment. Question #7: I feel motivated to take action steps toward career planning and/or decision-making. Pre-test Mean: 4.35; Post-test Mean: 4.41; p=.270>.05 (27% chance results are by coincidence). Pre-test/post-test mean differences were not statistically significant, 0.05<0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .496, indicating that 25% of the variation in post-test scores was associated with pre-test scores. Question #8: I am motivated about completing my college degree. Pre-test Mean: 4.71; Post-test Mean: 4.69; p=.687>.05 (68.7% chance results are by coincidence). Pre-test/post-test mean differences were not statistically significant, 0.05<0.000; there was a significant positive correlation between pre-test and post-test scores (sig level 0.05>0.004); correlation was .645, indicating that 42% of the variation in post-test scores was associated with pre-test scores. 88 Appendix C 2012–2013 Annual Report University Career Center For Work, Service, and Internships Experiential Learning Evaluations 9201 University City Blvd | Charlotte, NC 28223 150 Atkins | 704.687.0795 | career.uncc.edu 91 Question If available and offered, I would accept a full-time 69.60% 69.00% 75.80% 70.40% 64.60% 78.50% 81.40% 80.60% 87.31% 81.67% position from this organization As a result of participation in this program, I feel more motivated to take action steps towards my 4.39 4.45 4.34 4.44 4.52 4.73 4.71 4.70 4.59 4.62 career planning and/or/decision making. I have a better understanding of this career field 4.42 4.41 4.41 4.50 4.63 4.72 4.76 4.78 4.65 4.56 as a result of this experience As a result of this experience, I am more 4.00 4.22 N/A 4.28 4.41 4.61 4.68 4.62 4.67 4.51 motivated to stay in school I would recommend the EL Program to other 4.61 N/A 4.44 4.44 4.54 4.61 4.74 4.62 4.55 4.46 students Average Hourly Rate $11.57 $13.25 $14.36 $15.78 $14.10 $14.88 $12.47 $14.03 $ 16.05 $16.58 Employer Evaluations Question 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 Education/academic preparedness 4.44 4.20 4.32 4.06 3.65 4.37 4.33 4.40 4.29 3.85 Technical/computer skills 4.34 4.30 4.50 4.32 4.27 4.37 4.61 4.36 4.84 3.88 Oral communication skills 3.98 3.99 4.01 4.10 4.08 4.30 4.41 4.33 4.25 3.72 Written communication skills 4.01 4.05 4.01 3.97 4.04 4.39 4.43 4.38 4.53 3.48 Understanding and adhering to organizational 4.37 4.32 4.39 4.32 4.27 4.46 4.59 4.44 4.74 3.84 systems Career direction/goals 4.20 4.07 4.23 3.97 3.96 4.26 4.50 4.47 4.33 3.72 Relationship with co-workers/interpersonal skills 4.46 4.41 4.46 4.39 4.19 4.48 4.69 4.49 4.68 3.92 Initiative 4.38 4.22 4.47 4.13 4.46 4.39 4.63 4.64 4.48 4.02 Overall Employer Evaluation of Students 4.37 4.19 4.11 4.26 4.12 4.40 4.57 4.49 4.46 4.16 N/A: Data for this section was not collected during this annual reporting cycle Student Evaluation Summary 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 10-year Trend in EL Feedback Analysis of Student and Employer Experiential Learning Evaluation Feedback 10 year Trends Student Evaluation Feedback Trends The percentage of students indicating that they would accept a full-time offer if available was 81.67% this year. While this is a slight decrease from last year’s percentage (87.31% in 2011-2012), the figure is consistent with an increasing trend which first saw the percentage rise over 80% in 2009-2010. The percentage was 69.60% 2003-2004). This may continue to mean that the quality of the internships and co-ops has improved or that students are more informed about the importance of experiential learning and the correlation to their first job after college. The slight decrease may indicate students have more options to choose alternatives to their EL employer due to the up-tick in interest in entrylevel hiring the UCC has experienced. The Experiential Learning Program has had a significant impact on the student’s motivation toward their career goals, understanding of career fields and their motivation to stay in school (consistently ranking above a 4.0 out of 5pt scale for the last ten years). Additionally all of these scale factors have increased slightly in the last ten years (from as low as 4.00 in 2003-2004 to 4.51 in 2012-2013 for career goals). This indicates that over the last ten years more students are motivated toward completing their career goals, have a better understanding of career fields and are generally more motivated to stay in school as a result of participating in an Experiential Learning experience (49erships or Co-ops). Students’ overall rating of the Experiential Learning Program and recommendation of the program to peers has remained consistently high (remaining above a 4.0 on a 5pt scale for the last ten years). Students, who would recommend the program, gave it an average rating of 4.55 out of a 5 point scale in the ten year period from 2003-2004 to 2012-2013, which indicates that the quality of the program and experience for students has been very reliable. The average hourly salary is closely tied to economic factors such as recessions and fluctuates depending on these conditions. (The current average hourly salary of $16.58 for 2012-2013 is an indicator of a strengthening economy, as it has crept up, after a brief downturn since the $14.10 average earned during 2007-2008 academic year at the height of the economic growth of the late 2000s). Employer Evaluation Trends: Feedback on Students Overall employer evaluation of our students has stayed consistently above a 4.10 out of a 5 point scale for the last ten years (4.16 in 2012-2013). This indicates that we are still making significant strides in preparing students for the workforce skills that they need to be successful. Initiative was rated at 4.02 in 2012-2013. In 2012-2013, employer evaluations have been slightly down across all measures. For example, education/academic preparedness (3.85 in 2012-2013 vs. a 4.20 average over the previous nine years), written communication skills (3.48 in 2012-2013 vs. a 4.20 average over the last nine years), career direction/goals (3.72 in 2012-2013 vs. a 4.22 average over the preceding nine years), oral communication skills (3.72 in 2012-2013 vs. a 4.16 average in the nine years prior) were all down, in contrast to last year when each of these measures were noted as following a ten year trend for improvement. These rating and employer participation do fluctuate over the years. This year’s down turn is due to fewer employer evaluations being returned in 2012-2013 over earlier years. 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 Appendix D 2012–2013 Annual Report University Career Center For Work, Service, and Internships Annual Progress 2010-2015 Strategic Plan and Follow-Up Plans 9201 University City Blvd | Charlotte, NC 28223 150 Atkins | 704.687.0795 | career.uncc.edu 2010-2015 Strategic Plan: 2012-2013 Update 5/13 University Career Center for Work, Service, and Internships I. Executive Summary 1-2 pages A. Mission and goals: Mission: To provide a comprehensive approach to career preparation and development with Experiential Learning as a key component resulting in enhanced and engaged academic and life long career experiences for students. Goals: 1. To utilize timely self-assessment and core service offerings with increasing numbers of students and more targeted student constituency groups for effective career decision making. 2. To offer varied programs in the job search phases of career development which increase students’ career knowledge base, job search, and employment preparation skills. 3. To utilize quality Experiential Learning programs for the purpose of increasing student engagement in career and professional skills exploration/development. 4. To increase outreach programming and diverse partnerships with college and administrative entities. 5. To assist the University in the expansion of strategic external initiatives and partnerships (e.g., especially those which build employer relationships). 6. To identify and maximize University Career Center resources. B. Summary of process used to develop unit goals: C. Summary of major goals in strategic plan: D. Summary of new resources required to achieve new goals: Vision and Supporting Values: To be a premier comprehensive career center in accord with national standards which emphasize timely career planning and Experiential Learning through utilizing technology and strong relations with academic departments to prepare students for a competency-based world of work. The UCC is committed to YOU. We value providing accurate, timely, knowledgeable information and resources to assist you in your personal career assessment, career decision-making, experience building, employment search, and career change. We will provide a safe and responsive environment, information, and counseling in which you can explore your doubts, concerns, interests, and desires regarding your life’s work. We value trusting long-term relationships with our customers. We value providing customer service in a friendly, compassionate, caring, respectful, and honest manner. We value teaching you and helping you engage in career decision making and employment processes that you can learn and use over the long term. We value providing encouragement, perspective, and hope in ever-changing economic conditions. Summer retreat discussion generated ideas for the next strategic plan. Met with Academic Services Graduate Assistant and UCC Director Team members to review input. Met with both Director Team Leaders and full staff groups for input on our environmental scan as well as the goals. Unique UCC teams also provided input on goals and outcomes they would be responsible for. Policy clarification sought from legal counsel regarding database sharing and strategic internship programs as colleges expand their partnerships coupled with fundraising. Goals compared to AS plan. Last UCC draft reviewed with Director Team. Overall, the Career Center goals are designed to: 1) support Academic Services in reaching retention and student success goals, 2) assist students in the formation of personal career goals and integration of academic learning, 3) to assist academic and support units through engaging students in Experiential Learning and meaningful post-graduation opportunities, and 4) to assist the University in meeting strategic community partnership goals. Permanent staffing- 3 Assistant Directors (one being reinstated), one Senior Associate Director to assist with graduate students and grant applications. GA, Student or intern staffing- 3 new GA's, 5 additional PCAS, annually 4 to 6 graduate counseling interns; funds and housing/stipend support for VISTA intern. 119 Needs will be updated once full scope of university-wide QEP is known, but at least one counselor and one admin additional staff than planned are needed for the large growth in internships, self-assessments, and QEP support. Facilities- expanded need for up to 18,000 ft.², increase number of interview rooms, presentation space, staff offices, workroom, employer workspace /lounge, and career resource collection space separated from reception; ideally to be located adjacent to Student Employment, Volunteer Services, UAC, Library, and AS offices. Both temporary and longer term space needs to be identified/solidified for new programs, new staff, GAs/PCAs as well as renovations for 150 Atkins short and longer term will be needed. Additionally, with the University Professional Internship Program being managed by the UCC, space will be needed for this program/staffing. The space identified for beyond 2014 will need time for redesign for optimal operations and furniture orders. Technology-funding to support swipe card technology, new administrative package and software career job search tools which would be at least double current levels. The longer term strategic direction of both Symplicity and Experience /Connect-edu will need to be factored in to the analysis of career management systems. Operations-Business Services Office Manager position /1 added SPA support needed. II. Environmental scan/ updates since last five –year Strategic plan 1-2 pages A. Assessment of cumulative progress in meeting goals in current strategic plan: B. Environmental scan/updates of challenges, opportunities, and obstacles since last strategic plan: The University Career Center is in its 17th year as a comprehensive career and Experiential Learning center serving all colleges, academic departments, recent alumni, and all types of non-profit, government, and for-profit employers. The Director also serves as the administrative liaison for North Carolina Campus Compact. The center has grown from 28,000 to 140,000 student contacts in the last 15 years; 50% of that growth has come in the last five years with the addition of major career fairs, the self-assessment program, UNC in Washington, NC Campus Compact and service initiatives, and additional services for transfer and graduate students. The past five-year strategic plan culminated in all goals being met except those directly tied to additional staffing needs or those affected by the drastic change in the economy with the 2008 recession. This included expansion of services for graduate students, work with VISTA and NC-ACTS scholarships, and expansion of the Career Prospector program, bringing on an executive-in-residence and a major facility redesign/move although interview space in Cone was identified. In some cases, new strategic opportunities which surfaced allowed for other focus instead, such as the Career Transfer Seminar, expansion of the use of PCAs and graduate counseling interns, outreach to students through social media, workforce development stimulus fund career module support, Business Communications Mock Interview class integration, and other college partnerships as well as administrative efficiencies such as use of a credit card for employer fees and the alumni module (used at a time where there was expanded demand for displaced alumni). These areas will be continued as well as those not realized to date, in this new plan. However, it should be noted that several major strategic service expansion successes especially provided for undeclared and atrisk students, were significantly affected by the loss of an Assistant Director position for working with these students. The UNC in Washington program was also cut due to the budget situation at the same time in which students need to be more aligned with growing opportunities in the federal sector. Lastly, all types of users of the office continue to rate the services highly. Golden Key Honor Society and Phi Kappa Phi recognition was awarded. During 2012-13, new programs are in the process of being given to the UCC including career service support for Prospect for Success in most colleges, The Washington Center UNC Charlotte/City of Charlotte scholarship/Internship Program and the University Professional Internship Program. Each are coordinated with faulty teams/committees. Environmental SCAN Regarding Market Trends: The 2010 February unemployment rate in the Charlotte region has reached a high of 12% (higher than the national average) and is not expected to decrease rapidly in the next several years. The services offered, demands from constituents, available resources, and career trend information all provided by the UCC are significantly impacted by annual and quarterly job market trends. We are also uniquely affected by the fact that this recession has particularly had an impact on professional positions-those being sought by our recent graduates and alumni and especially those in the financial services industry. While the 2003 American Workforce Report indicated a 33% college-educated worker shortage by 2012, this is not likely to be seen until the latter part of this 5 year plan. However, demand for college-educated students especially in the STEM areas, as well as underrepresented populations, will continue to rise along with demand for interns. Service expectations could also be significantly impacted by the Obama plan: 120 President Obama specifically called on educators to take a lead in his opening remarks at a jobs summit, saying he wanted to hear what "universities can do to better support and prepare our workers—not just for the jobs of today, but for the jobs five years from now and 10 years from now and 50 years from now." (Chronicle Dec 3, 2009), and his agenda to track more accountability into higher education through the use of data and tracking students (Chronicle February 26, 2010). Lastly, passage of the health care plan March 21, 2010 may increase costs for employers and decrease opportunities for new hires. Other key environmental trends affecting us could be the change in leadership of the UNC system, the change in key industries of interest to students (i.e., regional market trends shifting offshore; Charlotte T-test analysis showed gains in individual contacts creating a more attractive place for call centers and motor sports; continuing reduction in some financial areas and increase in bio-technology), and an increasing use of online social networking. Other Challenges: Growth of the university and increasing class size, increased data tracking on student usage and effectiveness of services and need to keep Post Graduation Survey outsourced; sufficient staffing need amidst state resource limitations; returning alumni, veterans, and displaced workers needing career assistance; lack of discretionary funds ; maintaining quality services as quantity increases; responding to increasing university and individual college specialized and targeted service needs without resources. Increased challenges as outside demand and competition for the career center staff skills and talents grows in an anticipated little to no salary increase environment; turnover effects relationship development (and training time displacing other service priorities) which is so critical to our operations. QEP growth demand on services is not only anticipated at the freshmen level, but for all four years in support of several of the colleges. Competition for qualified staff remains an increasing issue going into 2013-2014. Obstacles include: Current and anticipated budget cuts; limitations to technology and information sharing; continued perception of a career center as a placement -only operation; limited space for student staff workers and users of the office; core staffing and expertise needed; budget constraints for travel and professional development; lack of opportunity for sufficient planning time to roll out quality programs; environment regarding increased "jobs for grads" pressure on institutions at state and federal level- The White House Scorecard. Opportunities include: Integrated collaborations/partnerships both internal and external; a strong service and internship program base already in place including building on the 49ership model; further career preparation, civic engagement, and internship integration into courses; exploring/expanding University employer /community strategic partnerships we can support; adjacent to library location at time of their expansion; Chamber relationships and Charlotte’s location still being attractive to relocating organizations wishing to hire new college graduates; Campus Compact membership; increasing efficiencies and effectiveness; increasing use of technology; consideration of greater presence in the colleges; federal resources. Two of the three goals of the QEP will result in more student engagement regarding self discovery, internship development, and commitment to career/academic success. The TWC and UPIP will provide more internship opportunities for students. “Jobs goals” may also be an opportunity to further educate and engage students, faculty and employers. III. New Strategic Goals, Action Plans and Performance Outcomes for 2010-2015 A. University Career Center Goal #1: To utilize timely self-assessment and core service offerings with increasing numbers of students and more targeted student constituency groups for effective career decision making. B. Relationship of goal to next higher reporting unit goal: C. Action plans to achieve goal: Supports Academic Services goals #1, 4, 6. 1. 2. 3. To increase and broaden a comprehensive self-assessment program, with particular focus on at-risk and undeclared students, while maintaining overall student usage for all class levels (i.e., identify and pilot target groups). To assist students in gaining a better understanding of the connection between their personal, academic, and career goals. To expand freshmen outreach initiatives through all freshman seminars, the JLD program (second semester), and learning communities. 121 4. D. Effectiveness measures/methods to assess outcomes/goal attainment: E. Assessment schedule to assess goal: F. Person/group responsible: G. Performance outcomes for goal: H. Resources Required: To develop sophomore initiatives and engage more students at this critical decisionmaking level through courses, residence halls, and targeted programming 5. To engage other targeted populations in select services (i.e. Veterans, adult learners, international, and transfer students). 6. To expand services and career information for Masters and PhD students. 7. To conduct IRB-approved research and assessment on engagement and career development topics (i.e., sense of purpose/ decision-making/academic success; group counseling mode motivation), develop interventions for uncovered targeted needs, and determine effectiveness of UCC interventions. 8. To engage an increasing number of students in timely effective individual assistance and career tool usage. 9. To increase faculty advocacy for student engagement in making and acting on career decisions through self-assessment, UCC awareness, course CD content integration. 10. To engage more students and student leaders in the Career Success Certificate program. Report on expanded course integration of self-assessment tools and CD Moments. Report on increased percentage of sophomore engagement in services. Report on outreach conducted with all freshmen seminars and learning communities. Track high satisfaction and effectiveness rates for self-assessment interventions (pre-post SII scores). Report on completion of IRB study results and follow-up services identified. Report on individual assistance use and learning outcomes. Report on targeted student group usage of services. Report on the new service measure of the student connection between personal, academic, and career goals. Report on usage numbers by program. Annual report documentation (Appendix A for overall services and activities) Post-Graduation Survey data 2009 reported in 2010 and 2011, 2013, 2015 studies. Career Advisors, Director (with graduate intern for areas of IRB-approved research) PRIMARY: Self-assessment (SAT) Team, Career Development (CD) Team, Sr. AD- Career Success Certificate. Overall usage numbers and by program (i.e., career fairs, career advising, EL, Career Success Certificate) beyond 120,000 total student contact base. Overall measure of increased student career knowledge base and student career motivation (at 4.0 or above on agreement self-report 1-5 scale). Outcomes for sense of purpose and group counseling mode research- use of findings and follow up carried out. Increased usage numbers of targeted populations or services delivered. Positive outcome results for self- assessment program effectiveness. Individual assistance reported helpfulness and effectiveness (above 4.0, 1-5 scale). Number of courses in which career information was offered; student participant pre- post data for targeted career seminar offerings. Students report improved understanding of connection between personal, academic, and career goals overall and select services (above 3.9, 1-5 scale). Reinstate position cut in 09 for Assistant Director, Career Advisor for Undeclared Students (2012). Occurred in 2012-2013 Expanded peer career assistant (PCA) numbers for sophomore outreach. Hired 4 Add experienced level position for Graduate Student Career Advising 2013. Did not occur Annual Report I. Annual progress assessment of performance outcomes: 2010-2011 Overall 149, 800 (10% increase) student contacts were made through our array of programs and services. With Web services: 437,742. Additional efforts were made this year to reach out to sophomores, veterans and transfer students- created a “Military to Civilian” resume workshop, Sophomore Career week, and transfer usage increased. In looking at 8 select programs, and not counting multiple uses of the individual services, of 16, 179 users, 22.4% were freshmen, 14.8% sophomores, 21% juniors, 23.4% seniors, and over 18% were post- bacs, graduate students, or alumni. Of the 16,179 users: 51% ethnic minorities and international students, 34% transfers. Individual assistance survey results indicated a mean of 4.56 on career counselors being approachable and helpful and 4.23/4.27 on students increasing their career knowledge 122 base and career motivation as a result of sessions with staff. (5 point scale) There was a positive correlation between the study group’s career decidedness and sense of purpose (.325), and their sense of purpose and involvement in service or internships (.235). One of the four job-search group research interviews to be conducted was completed. Career content was provided in 242 classes reaching over 3957 students; 110 of those classes were freshman intensive. Classroom outreach totaled over 11,000 student contacts in 424 sections (up 20%), and collaboration with 157 faculty. Three new job search groups reaching 25 students were offered. The fourth overarching assessment goal yielded positive results for students utilizing many of our services: 89% either agreed or strongly agreed that as a result, they increased their understanding of connections between academic, career, and personal goals with 97% of neutral to strongly agree, with a mean of 4.3. We offered 3,799 total assessments -15% higher than last year although greater attention was given to utilizing Focus-2 versus the Strong for budgetary reasons. Significant pre-post assessment results were realized for the “Exploring Majors and Careers” workshops with students indicating a better understanding of career choices based on assessment of their interests, values, skills and abilities; increased motivation; having a better understanding of the connection between their personal, academic, and career goals; and they increased their knowledge base about careers -all above 4.0 ranging 4.35 to 4.42. T-test analysis revealed that 8 of 10 mean differences were statistically significant for the Strong workshops and 7 of 10 questions were significant for the MBTI workshops indicating that students felt more prepared to select a major, more informed, understood their career paths, and were more motivated to complete their college degree and take action steps towards career planning and decision-making as a result of these assessment interpretations. 2011-2012 Overall 144,075 (slight decrease due to staff turnover and UCC hitting capacity) student contacts were made through our array of programs and services. With Web services: 440,288 (slight increase overall). PGS 2011 results indicate 63.6 % of the respondents used at least one UCC service (73.5% of undergraduates and 48.6% of graduate students- which also are using our services more) Freshmen usage numbers continue to increase and the WOW Open House included 53% underclassmen. Freshmen student contacts through WOW Open House, Freshman Seminars, JLD registration, and Learning Communities: 707 492 learning community students were engaged through 27 presentations. Learning Communities and Freshmen Seminar student feedback forms reported: 4.44 and 4.46 mean for students understanding personal/academic /career goals connection Get Connected: 2,244 student referrals resulted in 1,592 student responses (70.94% of referrals). Highest Get Connected student participation: Drop-ins and counseling appointments 384 (17.11%), Focus2 330 (14.71%), Strong 246 (10.96%), Majors Day 174 (7.75%), JLD 148 (6.60%) 19% of JLD registrants were sophomores; JLD registrants went from 908 to 1,295 505 sophomore student contacts through WOW Open House, Freshman Seminars , JLD, Learning Communities, Sophomore outreach booth, and Sophomore Minute Clinic (which engaged sophomores from 6 out of 7 colleges). Sophomore attendance rose at Majors Day, the EL & Part-Time Job Fair, and Spring Career Expo and in-person workshops. We offered 3,232 total assessments – (Bridges use was down due to tracking changes with the new Drupal based website, but both the Strong and FOCUS2 increased). Significant pre-post assessment results were realized for the “Exploring Majors and Careers” workshops with students indicating a better understanding of career choices based on assessment of their interests, values, skills and abilities; increased motivation; having a better understanding of the connection between their personal, academic, and career goals; and they increased their knowledge base about careers -all above 4.0 ranging 4.48 to 4.52 (all up). T-test analysis revealed that 9 of 10 mean differences were statistically significant for the Strong workshops and 7 of 9 questions were significant for the MBTI workshops indicating that students felt more prepared to select a major, more informed, understood their career paths, and were more motivated to complete their college degree and take action steps towards career planning and decision-making as a result of these assessment 123 interpretations. Maintained assessment outreach targeted to freshman, transfer seminars, at-risk groups: Strong: 56% freshmen;30% undeclared; 19% sophomores, 20% transfers MBTI: 30% freshmen; 17% sophomores; 9% undeclared, 27% transfers FOCUS2: 47% freshmen; 33% undeclared; 15% sophomores; 26% transfers For 8 select programs, of 14,058 users, 23.5% were freshmen, 15.6% sophomores, 16.9% juniors, 24.8% seniors, and 19.2% post- bacs, graduate students, or alumni. Of 7 target programs, 50.81% participants were ethnic minorities and international students, 35.3% transfers; 22% of EL working students were on an F-1 Student Visa Individual assistance survey results indicated a mean of 4.55 on career counselors being approachable and helpful; 4.45 on listening, understanding, 4.00 on students increasing their career knowledge base and career motivation as a result of sessions with staff, and 4.26 overall satisfaction . UCC Peers and Interns helpfulness: 4.27. Pre-transfer student individual assistance increased 123% over 2010-11 levels, logging an increase of over 100% for the second year in a row. The Fall transfer career seminar course average mean difference from pre-test to posttest was +1.33. 25 out of 30 mean differences were statistically significant Career content was provided in 258 (up 6%) classes reaching 4253 (up 8%) students; 113 of those classes were freshman intensive. Classroom outreach totaled 9,290 student contacts in 412 sections; collaboration with 170 faculty. On the PHD dissertation we supported, there was a positive correlation for career indecision and lack of structure, which is also the strongest negative correlation for career decision. Lack of structure seems to be a common denominator in two other variables – sense of purpose and service. Purpose in life and career decidedness correlation at .325. 6 Info sessions were offered in support of the 49er Democracy Program, attracting mostly communications and political science majors. E-leads hits = 724 following program reconfiguration by UNC Chapel Hill administrators. UNC Charlotte private categories ready for population: internships, scholarships, motorsports, and pre-health programs. Additional categories: Alternative Teacher Prep Programs and Liberal Arts to Business Post-grad Programs. Vocational Biographies: 1,478 hits. The fourth overarching assessment goal yielded positive results for students utilizing many of our services: 88% either agreed or strongly agreed that as a result, they increased their understanding of connections between academic, career, and personal goals with 98% of neutral to strongly agree, with a mean of 4.4. Across all UCC workshops, students evaluated reported :1) an increase in career knowledge base at a mean of 4.42, 2) a better understanding of the connection between personal, academic, and career goals at a mean of 4.44, and 3) an increase in motivation to take career planning and decision-making actions at a mean of 4.50. Each measure represents a slight increase from last year’s workshop evaluations. 2012-2013 Overall 188,760 (31% increase due to resume referrals and online workshops; at the same time we lost over 10 months of counselor availability due to turnover) student contacts were made through our array of programs and services. With Web services: over 485,365 (10% increase overall). Prospect for Success, AART, SSWG involvement- several proposals were written to integrate career activities into Prospect courses. PGS 2012 results indicate 50% of the respondents used at least one UCC service Freshmen usage numbers continue to increase greatly and the WOW Open House included 53% underclassmen. Freshmen contacts through WOW Open House, Freshman Seminars, JLD registration, CD Month, and Learning Communities: 1830 684 (up from 492) learning community students engaged through 38 presentations. Learning Communities and Freshmen Seminar student feedback forms reported: 4.46 mean for students understanding personal/academic /career goals connection Get Connected: 2,682 student referrals resulted in 1,662 student responses (624% of referrals). Highest Get Connected student participation: Drop-ins and counseling appointments 384 (17.11%), Focus2 (272), Strong (293), Majors Day and JLD 14% of JLD registrants were sophomores; JLD registrants went to 1,371 (up 5.8%) 549 (up 15%) sophomore student contacts through WOW Open House, Freshman Seminars , JLD, Learning Communities, Sophomore outreach booth, and Two Sophomore Minute Clinics (which engaged sophomores from 7 out of 7 colleges). Sophomore 124 J. Follow-up plan to make changes as a result of assessment findings: attendance rose at 11.5% for workshops and 29% for fairs. New sophomore webpage hits: over 177,600 The UCC was an integral part of the 49er Focus groups. Providing a total of 16 hour long group sessions over 8 weeks with almost 100 contacts with at risk students. We offered 3,061 total assessments – (slightly down due to staffing loss, but overall SII was up.) Included 1270 group and individual sessions and 1,791 self- scored. Significant pre-post assessment results were realized for the “Exploring Majors and Careers” workshops with students indicating a better understanding of career choices based on assessment of their interests, values, skills and abilities; increased motivation; having a better understanding of the connection between their personal, academic, and career goals; and they increased their knowledge base about careers -all above 4.0 ranging 4.31 to 4.55. T-test analysis revealed that 9 of 10 mean differences were statistically significant for the Strong workshops and 7 of 9 questions were significant for the MBTI workshops indicating that students felt more prepared to select a major, more informed, understood their career paths, and were more motivated to complete their college degree and take action steps towards career planning and decision-making as a result of these assessment interpretations. Maintained assessment targeted to freshman, transfer seminars, at-risk groups: Strong: 70% freshmen; 41% undeclared; 16% sophomores, 11% transfers MBTI: 35% freshmen; 21% sophomores; 16% undeclared, 21% transfers FOCUS2: 37% freshmen; 22% undeclared; 25% sophomores For 10 select programs, of 30,667 users, 16% were freshmen, 13% sophomores, 17% juniors, 27.8% seniors, over 26% post- bacs, graduate students, or alumni. Of 8 target programs, 50% participants were ethnic minorities and international students, 32% transfers; 18% of EL working students were on an F-1 Student Visa 32% of users were transfers .Transfer Career Advisor provided individual assistance to 161 pre-transfer students and made group presentations to 150 pre-transfers. Individual assistance survey results indicated a mean of 4.46 on career counselors being approachable and helpful; 4.43 on listening, understanding, 4.03 on students increasing their career knowledge base and career motivation as a result of sessions with staff, and 4.22 overall satisfaction . UCC Peers and Interns helpfulness: 4.3. We offered opportunities to veterans through Milicruit and special resume workshops Career content was provided in 329 classes (up 27.5%) reaching 9,250 (ALMOST DOUBLE) students; 162 of those classes were freshman intensive, reaching 3638 contacts. Classroom outreach totaled 12,558 in 412 sections- up from 9,290 student contacts; collaboration with 195 faculty. The Washington Center scholarships Info sessions - COMM, POLS, CJ majors. We supported the Academic Careers Workshop and will be supporting the Fall 13 Non Academic workshops for PhDs through CGL. E-leads hits = 218 following program reconfiguration of tracking by UNC Chapel Hill administrators. Vocational Biographies: 1,483 hits. 7 new Career Success Certificates enrollees. The fourth overarching assessment goal yielded positive results for students utilizing many of our services: 86.6% either agreed or strongly agreed that as a result, they increased their understanding of connections between academic, career, and personal goals with 98% of neutral to strongly agree, with a mean of 4.4. Across all UCC workshops, students evaluated reported :1) an increase in career knowledge base at a mean of 4.41, 2) a better understanding of the connection between personal, academic, and career goals at a mean of 4.43, and 3) an increase in motivation to take career planning and decision-making actions at a mean of 4.48. 2010-2011 Developing life’s purpose workshops may be one of the interventions for career, counseling, and Academic Services in helping those college students who are career undecided, undeclared, or failing academically. Service Learning might be an efficient strategy for raising students’ sense of purpose. When working with students who are experiencing career indecision, it will be important to bring up their sense of purpose and service opportunities as means to facilitate their career decision process. Because of the lack of structure correlating most with career indecision, students will likely benefit from having a better understanding of the career decision process and the steps they need to choose a career that will be meaningful and satisfying. We will continue to develop step-by-step processes for students and advisors. 125 Further research: the CNS Ed Intern will be completing her dissertation by examining GPA and progression rates. Due to the success of the partnership with Multicultural Resources Center, we will also be continuing an annual presentation through them on spirituality and career decision-making. Budget issues and use of FOCUS-2: due to budget cuts and continuing lack of resources, we will increase the use of FOCUS-2, and keep the Strong for very specific targeted groups. The targeted efforts did not yield all the sophomore participation we hoped for but continued freshman and transfer efforts yield high numbers, in fact so much so that there is a concern that we are not having enough staff time to reach seniors at a critical point in the economy. Our May 2010 survey indicates an increased sense of disengagement on the part of seniors because of job search discouragement (16%); we will increase efforts to address this, but will still be limited because of the loss of one career counselor position. 2011-2012 Developing life’s purpose workshops may be an expanded intervention for career counseling and Academic Services in helping those college students who are career undecided, undeclared, or failing academically. Service Learning might be an efficient strategy for raising students’ sense of purpose. In collaboration with MRC and MAS two sessions were offered and will continue. When working with students who are experiencing career indecision, it will be important to bring up their sense of purpose and service opportunities as means to facilitate their career decision process. Because of the lack of structure correlating most with career indecision, students will likely benefit from having a better understanding of the career decision process and the steps they need to choose a career that will be meaningful and satisfying. We will continue to develop step-by-step processes for students and advisors in support of QEP initiatives. Due to budget cutbacks, we will increase the use of FOCUS2, and keep the Strong for very specific targeted groups. While piloting Strengths Quest, the use of this instrument, Career Leader, and MBTI will be more limited. Due to the Belk grant, we will be collaborating with the Business College on doing a combined SII/MBTI report and interpretation. Targeted efforts for sophomore participation continue, though engagement needs to occur over a variety of service modes. Freshman and transfer efforts yield high numbers, in fact so much so that there is a concern for a second year that we are not having enough staff time to reach seniors at a critical point in the economy. Demand at all class levels is increasing and we also had an increase in department/ faculty interactions. There is concern that we cannot meet demand, wait time for assistance has increased (as has use of our online alternative services), and that due to limited staffing, our ability to respond for customized and individual service has plateaued at a time that the college QEPs need more of both. Additional staffing, interns, temp, group and online formats will be sought as budget allows. 2012-2013 We will be continuing to look for ways to engage sophomores while responding to Prospect for Success needs for class integration of career activities. With the success of the MBTI and the SII, we also will be looking for opportunities to use the combined report as well as a shorter survey for at-risk students- Career Planning Scale, and possibly Strengths Quest. Serving on the Steering Committee and SSWG and AART have provided opportunities for faculty advocacy and we will participate in the Faculty Workshops. There will be additional ways to engage students in timely services through UPIP and CGL. UCC staff were asked to assist with a UCOL purpose course in the final stages and we did provide some session and input. Due to staffing no job search groups were run, but next year with additional staff, planning for these/course offerings will be reexamined once the Prospect load is clearer. With the SRAD on leave the Career Success certificate lost some momentum; we will encourage this option for colleges to consider with their increased attention to student four year planning. Maybe add to Niner Advisor? III. New Strategic Goals, Action Plans and Performance Outcomes for 2010-2015 A. University Career Center Goal #2: To offer varied programs in the job search phases of career development which increase students’ career knowledge base, job search, and employment preparation 126 skills. B. Relationship of goal to next higher reporting unit goal: C. Action plans to achieve goal: D. Effectiveness measures/methods to assess outcomes/goal attainment: E. Assessment schedule to assess goal: F. Person/group responsible: G. Performance outcomes for goal: H. Resources Required: Supports Academic Services goals #1, 5, 6. 1. To explore additional job search tools use (i.e., NJN, Optimal Resume, online content) and integration into courses. 2. To enhance the quality of student and employer interactions through career fairs. 3. To explore expansion of Job Search career counseling groups beyond 2 annually. 4. To improve student engagement and job search behavior feedback through on-campus interviewing program. 5. To re-evaluate the Career Prospector model while exploring the development of an Alumni Mentoring program and expand group career job shadowing site visits. 6. To explore administrative option for the Post Graduation Survey (PGS) as well as additional ways to share data (i.e. institutional research oversight). 7. To expand tracking of Career Success Certificate, self-assessment, career course participants and improve post-graduation survey outcomes. Report on expanded use of software and job search tools. Review and report on student and employer feedback on career fairs, on-campus interviewing, and job search groups. Review post-graduation survey effective administration and report on deliverables. Proposal developed to make Career Prospector or alternative model more effective. Annual report documentation. Post-Graduation Survey data 2009 reported in 2010 and 2011, 2013, 2015 studies. Primary: Events and Recruiting teams; Strategy team. SR AD for Career Assessments-Alumni Mentoring and Career Prospector related goals. Use of job search related software integration into courses/ online offerings. Development and increased use of Career Prospector and /or mentoring programs. Student numbers utilizing and completing Career Success Certificate program, group job shadowing site visits, on-campus interviewing. Few concerns expressed on employer evaluations about students preparedness and positive student agreement with helpfulness of career fair regards to increasing their career knowledge base (above 3.8 on 1-5 scales). Effectiveness of self-assessment and career course participation in relation to graduation and retention rates (i.e., participants yield higher rates). Overall participation in OCI (higher #s of employers and students) and percentage schedules filled. Additional funding for career software, space for career counseling groups, staffing to support Alumni Mentoring program, and outsourced support for Post-Graduation Survey. Annual Report I. Annual progress assessment of performance outcomes: 2010-2011 The revamped Career Success Certificate program has 42 active participants. A Post Graduation Survey was created for the May 2010 graduates and conducted as a pilot utilizing Student Voice. One of the most helpful features added was asking individuals if they were willing to share the names of their supervisors for internship leads for current students; over 35% give us contact information. We received valuable information regarding student response to the current economy. Due to the low “n” in the career courses, significant retention data is not produced. Excellent self-assessment measures reported in goal one; 4.3 average mean. Employer feedback on student preparedness for the career fair was rated at excellent or very good by 79% for the second year in a row, 100% gave good ratings to students’ academic backgrounds. Student participation rate in OCI was up 2% to 2973 even with state unemployment still above 10%. 80% of the Fall interviewing schedules were filled and 95% in the Spring. The actual number of resumes referred decreased because of increased employer selectivity, but number of employers requesting these increased by 29% to 592. Faculty were surveyed about giving a presentation on career web tools ; this yielded a low response, but NinerJobNet and Experiential Learning online registrations were featured in many courses, and again we saw a dramatic increase in students viewing 127 online workshops (6362 online viewings), and strong response to the new “How to Work a Job Fair”. Feedback on student preparedness was more positive, as a result. Career Prospector program database was cleaned up, and student registrations remained relatively constant. The successful model that has been emerging is group site visits which were attended by 62 students this year and included the Charlotte Convention Center and the new Vanguard mentoring program. Despite continued economic uncertainty, both Fall and Spring Career Expo posted gains in employer attendance (Fall by 47%). Additionally, across all fairs, 64% of employers reported having more job openings in their organization than last year, and recruiters collected over 43% more resumes than during 2009-2010 career fairs. 79% of employers rated UNC Charlotte students’ preparation for job fairs as excellent or very good (an improvement over last year), and impressively, for the second year in a row, 100% gave good ratings to students’ academic background. UNC Charlotte’s first ever NC Health Career Expo Tour meet-and-greet was an outstanding success. The event attracted the largest number of students of any meetand-greet on the tour, and 100% of program representatives rated students well on their preparation, academic background, communication skills, and professional demeanor, as well as indicating they are a good talent source for their organization. Job fair attendance rose among students in the College of Arts and Architecture, College of Computing and Informatics, and College of Health and Human Services. Belk College of Business student attendance also rose at both Career Expos and the Experiential Learning and Part-Time Job Fair. The College of Engineering had a slight decrease due to a college picnic for employers. Overall UCC workshop participation increased 33% over 2010-2011, and a new online version of “How to Work a Job Fair” received over 1,050 viewings in its first 8 months. Freshman, sophomore, senior, graduate student, and alumni attendance rose at in-person workshops, with graduate student attendance posting a 44% increase. Additionally, over 99% of students evaluated found the workshops helpful and would recommend them to others. 2011-2012 PGS 2011 (overall placement rate of 86%) indicates 67.1% employment and 19% attending graduate school; the May 2010 survey indicates 62% Full time and 18% part time employment and 16.06% in graduate school. All of these numbers, while low are higher than national reports in this down economy, and are close to the UNC GA senior survey showing anticipated 67% employment and 23% graduate school. The CD Team purchased clicker technology to begin using in presentations in-house with freshman seminar classes. In collaboration with OIP, we purchased Going Global software for students and faculty. Enhanced Career Spots purchased as well to embed in our workshops and website. Across all career fairs, 79% of students evaluated rated the fairs as excellent or very good (mean of 4.03) (up from 70% and 3.84). 94% of employers agreed or strongly agreed our students are a good source of talent for their organization (mean 4.36). Across all career fairs, employers evaluated rated 1) students’ preparation as excellent or very good at a rate of 82% (mean of 4.13), 2) students’ communication skills as excellent or very good at a rate of 83% (mean of 4.11), and 3) students’ professional demeanor as excellent or very good at a rate of 85% (mean of 4.16). Each measure represents a slight increase from last year’s fair evaluations. Employer attendance increased at 5 career fairs. Expo attendance was up 30% and across all fairs, only 9% of employers reported fewer job openings in their organization, a dramatic improvement over the 26% of 2010-11 and 42% of 2009-10 who reported job decreases. 59% reported increased openings. For the first time since before the recession, both Expos received employer sponsorships (3). Job fair attendance rose among students in the Colleges of Liberal Arts & Sciences, Business, Education, Health & Human Services, Computing & Informatics, and University College. Student attendance increased at 6 of our fairs with 89% for Majors Day. The College of Engineering picnic with tech managers impacts our Expo attendance. The University Career Center awarded its first Career Success Certificate this year. 86% of SOS, UTOP, BEST, PRODUCE, BBB, SAFE participant contact used one service Review of the 2011 PGS CPCC Research Center administered report is underway and Denise met with Cathy Sanders to discuss QEP and college needs going forward. Due to the low “n” in the career courses, significant retention data is not produced. 128 10 students signed up for the job search groups but only 3 followed through this year. Excellent self-assessment and career course measures reported in Goal 1. On-Campus Interviewing (Full-time and EL) without Expo saw a 47.5% increase over last year in the number of participating employers (100 conducting interviews in 2011-2012 vs. 68 in 2010-2011), but selective employers allowed only 948 interview slots in 20112012 vs. 1,071 in 2010-2011), meaning 11.5% fewer interview slots. Student participation rate in OCI was up 34.7% (even with 9.7% NC unemployment) 96.6% OCI schedules were filled in Fall 2011 (97.8%) and in Spring 2012 (94.7%). The number of employers receiving resume referrals increased by 40.7% (833 in 20112012 vs. 592 the previous year). The number of resumes referred for full-time and experiential learning opportunities decreased by 12.29% to 36,957 in 2011-2012 (from 42,135 referred in 2010-2011) possibly due to selectivity and staff coverage. Career Prospector program Student registrations increased 13% to 155 . We added 8 sponsors (not including 20 Vanguard mentors,) and reduced from 87 to about 60 total sponsors). Fifty-eight students attended 5 site visits: CMC-University, Visit Lake Norman, Coca-Cola, United Family Services, and Alexander Youth Network. Feedback from students and site visit sponsors was very positive. Overall UCC workshop participation increased again this year, largely due to a 110% increase in online NinerJobNet / alumni NJN orientation views and a 100% increase in online “How to Work a Job Fair” views. Although in-person workshops represented only 7.6% of all workshop contacts, attendance increased 10%. 99% of students evaluated found workshops helpful and would recommend them to others. 2012-2013 PGS 2012 (overall employment rate of 80%-17% part time) still indicating a slow economic turn- around. Two new online resources were introduced to students: Going Global and Career Spots. Going Global, which provides resources for students seeking international EL and postgrad opportunities and houses a robust H1-B visa database, received 1,484 hits (introduced June 2012). Career Spots videos (introduced July 2012) were accessed 6,357 times, making it our most popular online resource after NinerJobNet and links to WCIDWAMI. The UCC’s use of Career Spots was highlighted in a Career Spots newsletter. REFERENCE USA and Interfolio both saw increased usage. Across all career fairs, as last year, 78% of students evaluated rated the fairs as excellent or very good (mean of 4.05), and indicated an increase in motivation to take career planning/ decision-making actions (mean of 4.2). 93% of employers agreed or strongly agreed our students are a good source of talent for their organization (mean 4.33). Across all career fairs, employers rated 1) students’ preparation as excellent or very good at a rate of 80% (mean of 4.1), 2) students’ communication skills as excellent or very good at 92% (mean of 4.27), and 3) students’ professional demeanor as excellent or very good at a rate of 80% (mean of 4.12). Venue layouts improved quality interactions. 100% of employers evaluated at the Education Career Fair rated students well on preparation (mean of 4.22), professional demeanor (mean of 4.39), and communication skills (mean of 4.49). Employers and students rated the Part-time Job Fair better this year than in 2011-12, which was the goal of moving the event from August to October. 80% up -from 73% last -of students rated the event very good or excellent, and employers’ evaluation of the fair increased from a mean of 4.35 in 2011-12 to 4.55 for 2012-13. Employer attendance increased at 4 career fairs. Expo attendance was up 29% (1,080 recruiters) and across all fairs, only 8% of employers reported fewer job openings in their organization. 52% reported increased openings. Overall Job fair attendance was 4,171 students-up 12%. Student attendance increased at 6 of our fairs with 89% for Majors Day. The College of Engineering picnic with tech managers impacts our Expo attendance. JLD fair student attendance up 20% 2013 PGS Contract was negotiated with Info Group, due to their phone capabilities. Excellent self- assessment and career course measures reported in Goal 1. 3,849 Interviews were conducted overall, 1149 without fairs by 122 companies. 98.8% OCI schedules were filled in Fall 2012 and in Spring 2012 95.5%. The number of resume referrals increased greatly – 85,048 to 741 employers. Career Prospector program Student registrations increased 26% to 196. 153 students attended 8 site visits: CMC-University, Addison Whitney, Blumenthal Performing Arts 129 J. Follow-up plan to make changes as a result of assessment findings: Center, and Charlotte Business journal, Charlotte Observer, CMPD Crime Lab, Charlotte Convention Center and the Mint Museum. Feedback from all was very positive. Provided in-person and online workshops to more than 13,598 students. 99% of students who complete the NinerJobNet orientations do so online, which indicates students’ strong preference for online content delivery. In-person workshops represented less than 5% of all workshop contacts (646). Ninety-nine percent (99%) of students evaluated found the workshops helpful, and 99% would recommend them to others. 2010-2011 Follow-up with internship leads provided by the May 2010 survey and utilization of Student Voice on even-numbered years; the survey is limited to do annually because of the significant accreditation data gathered for colleges on the other contracted out PGS study we do. We will continue to do retention analysis on assessments but not on career courses due to the low “N” and our inability to teach multiple sections every year because of the loss of staff and budget. We will continue group based site tours as a means of exploration and job search groups, with one summer offering. 2011-2012 As a result of the low PGS 2011 return rates and the QEP, we will look at other vehicles to capture outcomes such as adding questions to the UNC GA senior survey and getting input again from colleges about what they still need/use. Follow-up with internship leads provided by the May 2010 survey was not realized due to staffing but will occur in 2012; the survey is limited to do annually because of the significant accreditation data gathered for colleges on the other contracted-out PGS study we do. We will continue to do retention analysis on assessments but not on career courses due to the low “N” and our inability to teach multiple sections every year. We will continue group based site tours as a means of exploration and job search groups. However, as QEP demands roll out, the Career Prospector is still the program that gets the least attention. We will look at capturing data on total participation rates for OCI (not just those who interviewed), but regarding resume submission to look at variables represented by student selection overall because we believe employers are getting more selective re GPA and other measures. 2012-2013 Our online workshops and software tools continue to grow in popularity and usage, as we introduce many of them in the classes. We plan to grow more online educational pieces and links for students. The PGS 2013 contract was changed to work with Info Group in an effort to increase return rates, and the questions were cut to base first destination information. Will continue to monitor survey progress with this vendor and watch House Bill 964 regarding the state gathering of first destination information as well as the developments at the federal level (HE Act and The White House Scorecard). With the staffing increases, upgrading of both the Career Prospector and Career Certificate programs will ensue. There have been a few instances of employer inappropriate postings and F-1 screening we will continue to monitor. As the economy gets stronger, we anticipate higher employer demands. While we brought on 4 Grad Counseling interns, none were full year interns we needed for the counseling groups; our efforts focused more on in class sessions tailored to department needs and requests. III. New Strategic Goals, Action Plans and Performance Outcomes for 2010-2015 A. University Career Center Goal #3: To utilize quality Experiential Learning (EL) programs for the purpose of increasing student engagement in career and professional skills below response. B. Relationship of goal to next higher reporting unit goal: C. Action plans to achieve goal: Supports Academic Services goals #1, 2, 3, 5, 6. 1. 2. 3. 4. To explore ways the 49ership model can support college and university initiatives (oncampus department 49erships, College of Ed Literacy Center, CCI partnerships Levine internships, Crossroads, etc.). To expand student awareness and opportunities for nonprofit and federal career experiences and their overall involvement in EL. To increase faculty and employer Experiential and Service Learning advisory activity (i.e. through NC Campus Compact meetings, Employer Advisory board, intern supervisors communications) and recognition for their involvement. To propose and pilot an online seminar course for 49ership and co-op students. 130 5. D. Effectiveness measures/methods to assess outcomes/goal attainment: E. Assessment schedule to assess goal: F. Person/group responsible: G. Performance outcomes for goal: H. Resources Required: To increase communications with EL applicants for the purpose of increasing applicant to employment ratios and integration of skills development as part of their learning objectives. 6. To assist students in gaining a better understanding of the connection between their personal academic and career goals through EL. 7. To explore the development of a VISTA position to help collaboratively promote leadership in service and NC ACTS internship stipends (i.e., to increase the culture of Service Learning). Report on new ways the 49ership model has been explored or utilized. Review, report, and act on Employer evaluations of student participants. Review, report and act on student EL evaluations, and identification of skills as part of the learning objectives. Track expanded internship opportunities with nonprofits and federal agencies. Successful development and offering of EL online course by 2014. Expanded number of EL employers on advisory board and engagement with this subgroup. Overall student involvement in university sanctioned EL maintained above 70%. Provide internship and employer features for Community Engagement website (1-2). Annual report documentation (Appendices B –D). Post-Graduation Survey data 2009 reported in 2010 and 2011, 2013, 2015 studies. Annual graduating student and EL course analysis. PRIMARY: Experiential Learning (EL) team; Career Advisors, Director Liberal Arts and Sciences Career Advisor (VISTA). Increase exploration and utilization of the 49ership model; increase student usage. Increased student follow-through on applications and participation in Experiential Learning through office and the university; above 70% and 550 courses. Increased student involvement in Service 49erships. Further opportunities developed/publicized for the federal sector. VISTA worker hired and development of service outreach awareness by 2012/13. Expanded number of staff qualifying as federal career counselors/recruiters in 2011. EL participants report improved understanding of connection between personal, academic, and career goals (3.9 and above on 1-5 scale). Featured internships and employers as part of Community Engagement website (1-2). Funds to support VISTA worker and GA assistance (2011-2012) to promote service opportunities; stipends to help students who need remuneration for internships; conference travel and registration funds for NSEE (2010 in Charlotte) CEIA, and internship sites; depending on the scale of the 49ership model expansion, a Graduate Assistant or Career Counselor would be needed; our campus being awarded as federal training site. Annual Report I. Annual progress assessment of performance outcomes: 2010-2011 A GA was hired to support EL outreach efforts, and to increase student's awareness of the service 49ership; due to another job offer the fall GA received, a different person was hired for the spring; she reached 2,334 students through 43 sophomore level classes. The 49ership was used as a vehicle to post opportunities in conjunction with Volunteer Services, and will be utilized this summer in conjunction with the new “Charlotte Engage” Service Learning course. EL applications increased by 43% to 2,219 (non duplicated1351); more students applied for multiple programs, including service 49erships. 2,356 with Career Prospector. The 49ership was used for the CCI specialty projects; 50 students participated. EL courses increased to 649; we have identified 28 of these as Service Learning. 93% of all undergraduate traditional students graduated with academically sanctioned EL course work. An (SL) Service Learning course designation proposal was passed by Faculty Council and will now be reviewed by FAPSE. Number of Service 49erships generated: 237 opportunities with 66 organizations; 542 Service 49er applicants in 2010-2011 (vs. 424 in 09-10) - a 27.8% increase. The UCC effectively partnered with PR to publicize internships and key events on the University website. Over 40 potential employers viewed our new recruiting links. Student EL evaluation summaries indicated at a 4.76 level that students felt they had a better understanding of the connection between their personal, academic, and career 131 goals as a result of the experience. 200 students attended sessions hosted by the FBI, US Marshals, State Department, and the Peace Corps. 20 new organizations were added as potential community engagement opportunities in collaboration with the Public Service Career Fair. Disney hired 13 co-op students We applied, for the 2nd time, to be a training site for the federal career counselors. Employers continue to rate EL participants highly; all skills categories were evaluated above 4.33. Increases were seen in education/academic preparedness and initiative. 2011-2012 EL employers rated students overall performance as 4.46 (out of 5) and rated our school as a good source of talent (4.39). Students are rated highly in these areas: integrity (4.60), traditional work ethic (4.89), listening skills (4.34), initiative (4.48), quality of work (4.40), and professionalism (4.59). Lowest on oral communication skills and experience. The College of Education applied for a 49ership course EDUC 3400. Sixteen 16- 49erships were differed for course credit. EL Moments in the classroom reached 2,144 students 15 students to date selected for the DNC/ Host Committee internships/scholarships The 49ership was used as a vehicle to post opportunities in conjunction with the Urban Youth Tutoring Program, the 49er Democracy Host Committee Internships, the 49er Democracy Scholarships, Charlotte Engage, Volunteer Services, and exploration for the graduate level MHA was begun. To Date, 42 students have participated in the Bank of America ATP 49erships. EL applications increased by significantly from 2,219 to 3,477 (non duplicated 1323); more students applied for multiple programs. 3,632 with Career Prospector. More UCC Employer Board members are offering or reinstating internship programs. EL courses increased to 673; we have identified 32 of these as Service Learning. 92% undergrad traditional students graduated academically sanctioned EL course work. PGS 2011 indicates 65.6% respondents participated in at least one EL activity. 92.3% of Experiential Learning employers surveyed indicated that they would recommend their UNC Charlotte student for hire within the organization, if one were available and 87.3% of the student indicated they would accept a full time position if offered one. Service Learning course designation was passed by Faculty Council and FAPSE to begin fall 2012 for the first approved courses. Number of Service 49erships generated: 193 opportunities with 46 organizations. 766 Service49ership applicants (vs. 524 in 10-11 and 424 in 09-10) - a 46.2% increase. The university main webpage was utilized to advertise the EL fair; UCC effectively partnered with PR to publicize internships and key events on the University website. Over 795 (potential) employer hit views from our new recruiting and internship links. Students indicated that they developed a better understanding of this career field and clarified their career goals as result of their 49ership or Co-op experience (Mean: 4.65 and 4.72 respectively). EL evaluations indicated at a 4.58 level that students felt they had a better understanding of their personal, academic, and career goals connection as a result of the experience and at a 4.67 level, they were more motivated to stay in school. The National Security Agency (NSA) held 2 information sessions attracting 125 students. Co-op program developed with U. S. Immigration and Customs Enforcement (ICE); CSCEP program similar to one offered with U.S. Marshals and U.S. Department of State. We applied twice to be training site for Federal Career Counselors- not selected. 96 students attended sessions hosted by the Peace Corps and the FBI. Employers continue to rate EL participants highly; all skills categories were evaluated above 4.23. Increases were seen in education/academic preparedness and initiative. We collaborated with, though did not house in our office, two university VISTA workers. 2012-2013 A well-received appreciation reception was held in recognition of key faculty partners. 10 students participated in 49er Democracy short internships with the DNC convention. Contracted with The Washington Center, received City of Charlotte and UNCC funds for ten $6,000 scholarships. Faculty committee formed. 3 info sessions; 5 selected to date. EL employers rating of student performance went down in a few areas this year likely due to inability to yield a high evaluation return, with an overall score of 4.16 (out of 5) and rated our school as a good source of talent at 3.58. Students are rated above 4.0 in these areas: initiative, attendance, quality and quantity of work and lowest in: written 132 J. Follow-up plan to make changes as a result of assessment findings: communication skills and professionalism. 1,151 - 49ershipp positions were posted, and 1,000 more internships were offered through fairs and our networks. The College of Education utilized the 49ership course EDUC 3400 for Urban Youth Tutors. 27 - 49erships were positions differed for course internship credit. EL Moments in 74 classrooms increased 51%, reaching 3,967 students. The 49ership was used as a vehicle to post opportunities in conjunction with the Urban Youth Tutoring Program, the 49er Democracy Host Committee Internships, the 49er Democracy Scholarships, Charlotte Engage, and Volunteer Services. In its 4th year, 42 students have participated in the Bank of America ATP 49erships. EL applications increased by significantly by 48% to 5165 (non-duplicated 1637); UCC Employer Board members are offering more or reinstating internship programs. EL courses increased to 673; we have identified 32 of these as Service Learning. 95% undergrad traditional students graduated academically sanctioned EL course work. PGS 2012 indicates 47% respondents participated in EL activities, 43% in service. 78% of Experiential Learning employers surveyed indicated that they would recommend their UNC Charlotte student for hire within the organization, if one were available and 82% of the student indicated they would accept a full time position if offered one. The first Service Learning course designations were utilized- 208 students, 12 sections. Number of Service 49erships generated: 207 opportunities with 52 organizations. 1581 Service 49ership applicants (vs. 424 in 09-10) increased again. Partnered with PR to publicize internships and all key events on the University website. Over 1,222 (up from 795) employer hit views from our new recruiting and internship links. Students indicated that they developed a better understanding of this career field and clarified their career goals as result of their 49ership or Co-op experience (Mean: 4.68 and 4.28 respectively). EL evaluations indicated at a 4.56 level that students felt they had a better understanding of their personal, academic, and career goals connection as a result of the experience and at a 4.51 level, they were more motivated to stay in school. The National Security Agency (NSA) held one information session attracting 60 students. U.S. Department of State Dept. 2 info session- 94 students. Peace Corps: 59. Employers rated EL participants overall over 4; a few areas were down this year (goal 2). We collaborated with, though did not house in our office, one university VISTA worker. 2010-2011 Due to the new federal stipulations regarding VISTA workers and their decreased administrative association with NC-ACTS, the UCC will not be pursuing a separate VISTA at this time. However, we have supported the VISTA worker and rehire to the Crossroads program; she participates in Campus Compact meetings on campus. November 4 has been set as a day to conduct a service learning combination showcase /poster session geared to increase awareness among faculty. We will continue to more aggressively follow-up with students who start but do not complete the EL application process, and even though we have increased we will continue to do so, the number of EL employers on the board. 2011-2012 We will continue to support the VISTA workers through our on campus NC Campus Compact efforts, but did not apply for a dedicated position in our office due to changes in NC allotments. The College of Business plans to utilize our services for all initial employer contacts for internships- both for credit internships and the 49ership. We will need more resources to support this and the overall growing number for EL applicants to better develop opportunities, guide employers, track placements, and convert applications matched through further proactive hands on with students. We will continue to support the College of Ed initiatives and others wishing to use the 49ership as feasible. We will further make available resources showing students the value of service as related to career and citizenship and QEP goals. More can be done to showcase student success now that we have the new website. 2012-2013 While our online application processes greatly increased students applying for EL, it remains difficult without major requirements to get the evaluations and feedback needed to track applicant to employment rates (now close to 22%); the EL team has several plans in place to address this such as more regular follow up and partnering with colleges to assist with this goal. Employer evaluations were low this year as well as we focused more on getting students feedback and completion of LOs. The development of the new UPIP may affect the 49ership, 133 especially if there is no further admin support for processing applications. Another unknown to follow is the changing processes COB uses for having students pay and employers post through us but returning to the dept. for credit. The absence of the SR AD affected our publicity efforts but Pinterest was used to promote opportunities. However, significant publicity was realized for the 49er Democracy interns we helped support. TWC Scholarship recipients will be featured soon as well. III. New Strategic Goals, Action Plans and Performance Outcomes for 2010-2015 A. University Career Center Goal #4: To increase outreach programming and diverse partnerships with college and administrative entities. B. Relationship of goal to next higher reporting unit goal: C. Action plans to achieve goal: D. Effectiveness measures/methods to assess outcomes/goal attainment: E. Assessment schedule to assess goal: F. Person/group responsible: G. Performance outcomes for goal: H. Resources Required: Supports Academic Services goals #1, 2, 3, 5, 6. 1. To research models and explore expansion of career information and career staff presence in college facilities and sharing of the UCC resume and employer database. 2. To support an increasing number of college student professional development and employer relationship initiatives (i.e., CCI Partners, Literacy volunteers, Crossroads, Belk Mock Interview program, Belk College required course). 3. To increase alumni sponsor engagement in the Career Prospector program. 4. To explore training models (workshops, online tools, Cont. Ed GDFI course) and provide more career information to support UCC, faculty, and professional advisors. 5. To explore further opportunities for employers to engage with University constituents (i.e., pre fair panel; Host Summer Institute; biotech, federal, green careers panels). 6. To maintain and explore further partnerships with Alumni Affairs to support alumni career development needs, especially during periods of high unemployment. Report on number, breadth, and depth of partnerships. Report on increased presence, service need, and collaboration with colleges. Report on employer and alumni engagement. Report on more information and materials offered for advisors and faculty. Report on classroom presentation activity. Annual report activity. One satellite or shared model benchmark study conducted by 2015. PRIMARY: Director, Career Advisors/college or academic department liaisons, Sr ADs, PCAs. Expanded information resources for faculty on website. Satellite center need study conducted and implementation plan developed. CCI shared resume service model needs addressed. Proposed and delivered career training modules or programs for advisors. Increased presence and activities in colleges. One new career panel, career information piece developed each semester. Two Career Advisors for technology and business; resources for technology- increase funding for software; increased number of PCA/GA’s (one assigned to each advisor). Annual Report I. Annual progress assessment of performance outcomes: 2010-2011 CCI and Belk College partnership with Bank of America ATP program most significant-25 students (9 Pilot Stage), participating in 17 month internship and study program. CCI and Wells Fargo Innovation project- 6 students presented to CIOs on the “Bank of the Future”. Results may impact how all customers experience banking. Faculty resources were expanded to include more follow-up study information results. Maintained outreach for individual assistance successfully in 2 colleges and UAC. Provided training on Solution Focused Counseling for UCC career advisors; met with Janet Daniel to discuss expansion of career training for Strong certified staff. Conducted MBTI workshop for OIP professional staff retreat. Offered new initiatives and partnered on program delivery for every college. Supported Crossroads VISTA student, SL course designation proposal, Charlotte Engage. Increased participation in the mock interview program for business communication students in collaboration with 5 professors; trained and graded 1,191 students. 134 Provided administrative support for the 2 Belk College RMA (Risk Management Ins) Career Days (19 employers and 125 students). Over 12,050 students were reached through classroom presentations. Helped support new city of Charlotte Environmental Assistance Office Fellowship and served as advisor to Engineering Fraternity (Triangle). 5 UNCC Fellows. Collaborated with over 157 faculty and presented topical sessions in 242 courses. Sophomore Career Week resulted in several new panel areas including Finding An Internship, Choosing A Major, How To Work A Job Fair, Support For The COE Co-Op Panel, Spanish-Speaking Media Careers ,Green Energy And Sustainability Careers, Social Workers Panel, Medical School Q&A, Biotech Careers Information Session, and Charlotte Business Journal Hidden Job Market valuable career presentations. Collaboration with Honors College/pre-health advising, NC State and HHS resulted in the first successful NC Health Careers Expo Tour; 100% of the 35 representatives evaluated our students well on preparation. 102 students attended to learn more about graduation in professional school options. Our event rated best on the circuit. 2011-2012 Provided specialized programs and service for every college and the graduate school. Meetings with faculty and departments, including two with Deans, increased greatly: 18% (300 meetings), which also meant less time for students and employers. CCI and Belk College partnership with Bank of America Applied Technology Program (ATP) now 33 students (9 Pilot Stage graduated), participating in 17-month internship /49ership and study program. High conversion rate to full time positions. Worked closely with Development Teams and Steering Committee representatives as well as individual faculty in development of the university-wide SACS QEP. Over 12,050 students were reached through classroom presentations. Reviewed Belk grant proposal and meet with Assoc. Dean and new SCPD Director to review a collaborative role which will have a great impact on the business student engagement in our services and professional development Assisted College of Business Advising Center by taking on the approval and administrative processes for INFO 3401 and OPER 3401 for credit internship classes Belk: Increased participation for mock interview program by working with 6 professors this spring (535 vs.630 students in the fall) having 1,165 student contacts through the program; collaborated with leadership of Belk College student organizations which included Beta Alpha Psi, Gamma Iota Sigma, Alpha Kappa Psi, United Black Professionals, Financial Management Association, American Marketing Association, Society of Human Resource Management and presented at each group. Engineering: 1,413 students reached through classroom presentations and student organization presentations, on a range of topics, from an introduction to the UCC, resume and cover letters, to interviewing. In partnership with NSPE, 33 students participated in site visits to EPRI, Colfax Fluid Handling and Performance Friction Brakes. Jim Novak was initiated in and co-advised, with Dr. Barry Burks, the Triangle Engineering fraternity, providing professional development, and community service with brothers. Original publications developed include 4 new Quick Tip cards, including one on “military to civilian resumes” for veteran students. Learning Community presentations included 16 overviews of UCC services, 7 Strong Inventory presentations, and 3 Focus2 presentations. A total of 27 presentations 96 UCOL presentations (freshman seminar, college transition for first year students, enrichment seminar, and first year seminar) to 1,502 students. 98% of students strongly agreed to agree that the UCC presentation enabled them to increase their knowledge base about careers, 99% felt likewise regarding their motivation to take action steps toward their career planning/decision-making, 98% regarding a better understanding of the connection between their personal/academic/career goals AD for Career Development continued to serve as board member for the Office of Disability Service’s Lions Fund of the Piedmont Foundation. Collaborated with Pre-Health Advisor and HHS for 2nd NC Health Careers Expo Tour. Associate Director collaborated with OASES Assistant Director to deliver 2 UCC orientation sessions emphasizing resources for major and career selection. Liberal Arts & Sciences, College of HHS, Bio, Chem, Math: Presented to 67 classes and student groups (up from 42) to 1,568 students up from 874. AD spoke at College of Arts and Architecture Fall Convocation. Maintained outreach for individual assistance successfully in 2 colleges and UAC. Provided support for the College of Education development of the 49ership course and 135 student enrollment in a 49ership for the Urban Youth tutoring program. Provided in class presentation, MBTI and SII assessments, and referral assistance for the CCI and Belk pilot QEP sections. Coordinated key employer meetings with faculty for several colleges, including session with TIAA CREF, Zenonmics, NSA. Provided self- assessments for programs in collaboration with 49er Rebound,UCAE, UCOL, BEST PRODUCE,SOS, UTOP, BBB, and MAS. Conducted MBTI workshop for OIP professional staff retreat. Supported Crossroads VISTA worker, SL course designation proposal, Charlotte Engage, Urban Youth Tutors, MHA internship development. Faculty website info added for post grad surveys and SL, but revamp is in process due to attention needed to convert to new university template. Provided administrative support for the 2 Belk College RMA (Risk Management Ins) Career Days (35 employers and 84 students). Alumni- worked with Board President to organize regional receptions (later cancelled) for November Raleigh and Greensboro chapter meetings; participated on career panel for the Student Alumni Ambassadors; Alumni office staff visited Career Expos. 381 alumni attended fairs and workshops. 46 recruiters were alumni. Provided over 300 individual appointments and self-assessments. Collaborated with 170 faculty; presented topical sessions in 258 courses (up 7%). We were invited to the Dissertation defense for a CNS ED PhD student and supported/supervised 4 Graduate Interns, and five GAS. Sophomore week included 12 career panels and 5 Career Prospector site visits Programs included ReferenceUSA, Non-Profit Management Careers Panel, Sustainability Careers Panel, CMC Hospital Site Visit, and Health Professionals Panel. Over 1,579 recruiter visits were made to campus this year (up 22%). 2012-2013 Provided specialized programs and service for every college and the graduate school. CCI and Belk College partnership with Bank of America Applied Technology Program (ATP) now 42 students participating in 17-month internship /49ership and study program. High conversion rate to full time positions (34 hires to date). Worked closely with Steering Committee representatives as well as individual faculty in development of SACS QEP; meet with onsite team; we passed the QEP. Over 12,558 students were reached through classroom presentations. Belk College of Business: Assisted College of Business Advising Center by taking on the approval and administrative processes for credit internship classes. Continued collaborations with college by supporting Accounting Department annual functions; the annual picnic and Meet the Professionals Career Fair; collaborated with RMI for two successful RMI Career Days in November 2012 (24 employers, 96 students, and March 2013 (10 employers, 62 students). Administered and interpreted 50 Strong Interest Inventory assessments for Business Learning Community and Academic Success Seminar. Presented to Business 200 course on Career Prospector and Job Shadowing opportunities for 27 sophomore students across all business majors. Collaborated with the Masters of Mathematical Finance class Finance 6203 to complete and critique resumes for 34 students and complete a NJN resume book. Presented NinerJobNet orientations to 277 students in Business 1101 Increased participation for the mock interview program to 1124 and 24 in class presentations by working with 7 professors; collaborated with leadership of Belk College student organizations which included Beta Alpha Psi, Gamma Iota Sigma, Alpha Kappa Psi, United Black Professionals, American Marketing Association, Society of Human Resource Management, Lambda Pi Eta and presented at each group; continued communication with student leadership of organizations; Bank of America ATP program extended to include Belk College majors; supported ATP. Presented to MBA class for resume writing; international students- assisted on panel regarding US job search practices and considerations Lee College of Engineering: Visible in all college locations, especially in the new EPIC building, which provided individual career advising to 66 students until Feb. 136 Over 1,000 students were reached through classroom presentations, on a range of topics, from an introduction to the UCC, resume and cover letters, to interviewing. New workshop on career/major exploration was created and presented to Engineering 1201 courses in 5 optional sessions to 76 freshmen. An additional presentation on Leadership was included in the series of career development workshops for ETGR 3071 Professional Seminars, extending the series from 3 to4. Outreach to student organizations was consistently maintained through presentations to National Society of Black Engineer, Society of Hispanic Engineers, National Society of Professional Engineers and Society of Women Engineers. Other College events cosponsored, volunteered or attended included: Lee College of Engineering Picnic, 2 Professional Mock Interview Days, and Discover Engineering Open House. Associate Director for Employer Relations was initiated in and advised the Triangle Engineering fraternity, providing professional development, attending ritual events, and engaging in community service with the brothers. Architecture outreach conducted and spoke to student groups. College of Computing and Informatics: Continued student, employer, and 49ership support of ATP Worked with the Undergraduate Student Career Manager to maintain the relationship with the CCI Freshman Seminar program orienting the group to the UCC and conducting a resume writing workshop to 166 students. Administrated and interpreted 62 MBTI online assessments for ITCS 1600 classes. Reached out to all 15 Student Professional Organizations with in CCI. Meet with 7 leaders to plan and organize collaborative programming for the remainder of the 2012-2013 academic year and for the coming year. Four student leaders had their UCC Liaison address their student meetings within the semester, the STARS group has committed to a resume critique and mock interview program for fall 2013. Provided CCI Executive-in-Residence with a list of 342 employers with interest in CCI students to assist in the recruitment of Employer Partners participants resulting in increased interest and securing seven employers (Conclusive Analytics, Inc., Integration Point, Inc., Pittenger Company, Preferred Medical Marketing - PMMC , Premier, Inc, TIAACREF, and Tekelec,) and financial support to the college. Coordinated key faculty meetings and assisted company representatives from Bank of America, Crossview, Microsoft, National Security Agency, Software Tool Box, TIAA-CREF, Vanguard, and Wells Fargo strength relations with CCI; conducting presentations which reached 452 students and securing 67 Experiential Learning opportunities, as well as fulltime employment postings. College of Liberal Arts and Sciences, ARTS, UCOL: Math Actuarial Club presentation on UCC orientation and resume writing. 35 students in MATH 3688 presentation on “What Can I To Do With A Math Major” Experiential Learning Moments, especially Service49erships, targeted sophomores and CLAS. Presented career content sessions to 15 Classes and 4 Student Groups connecting with 450 students. Conducted Mock Interviews for Theater classes and MBTI workshop for Gerontology Minor grant class “What can I do with a Liberal Arts Major: Tip Card” revised Developed Career Development Weekly to encourage weekly engagement and information to student and faculty liaisons in regards to internships and UCC events and opportunities offered. Provided Info table on careers in geography and GIS for GIS Day in the Geography department. Presented on resumes to Geography club and to Physics students, half of which were freshman. UCOL collaboration –see Goal 1 and 2 ODS-Served as board member for the Lions Fund of the Piedmont Foundation. Honors College Pre-Health Advisor for NC Health Careers Expo OASES to deliver 2 UCC orientation sessions emphasizing resources for major and career selection 1,171 A & S, bio, chem student contacts through classroom/club presentations not including freshman or learning community seminars EL Moments conducted = 74 (51% increase) to 3,967 students (103% increase)in primarily 2000 level sophomore saturated classes in the CLAS. We made 113 (+24.2%) freshman seminar (UCOL 1000, 1200, HONR 1100), academic success (UCOL 1300), college transition transfer (UCOL 1011), enrichment (UCOL 1206), 137 J. Follow-up plan to make changes as a result of assessment findings: PSY 1000, and BUSN 1101 presentations to 1, 931(+28.6%) students. Learning outcomes= 4.46 on motivation; 4.54 on education and career planning measures, knowledge 4.43; connection 4.42. Learning Community presentations = 38 to 12 of 16 learning communities, including 684 students. 40.7% increase in presentations; 39.0% increase in students reached. Top presentations were 20 UCC overviews and 9 Strong presentations. JLD student breakdown: Fr. 129, So. 188, Jr. 309, Sr. 439, Graduate 115 489 students participated in Career Development Month Career Wish outreach, including 104 freshmen; 111 sophomores. WOW Open House Career Carnival: 208 students; 36.4% freshmen and sophomores Classroom Collaborations: Conducted individual mock interviews with students from Public Health course in conjunction with class assignment, with public health instructor regarding simulated networking event with subsequent in class processing and informational tips, presented to dance class on performing arts resumes, addressed senior seminar classes for chemistry and biology , presented to citizenship class on government and nonprofit careers, conducted career development presentations for social work field placement, presented on refugee careers to a class of 49 refugees, resume workshop for A & S Associate Dean’s CLAS group New information pieces drafted/in process: HTGAJI in Allied Health, Liberal Arts Majors WCIDWAMI Quick Tip Card, and WCIDWAMI for Neurodiagnostics Provided support for the College of Education development of the 49ership course and student enrollment in a 49ership for the Urban Youth tutoring program. $4,000 grant for civic minor renewed; assisted. Provided self -assessments for programs in collaboration with 49er Rebound, UCAE, UCOL, BEST PRODUCE, SOS, UTOP, BBB, and MAS. Faculty website info added for post grad surveys and SL Alumni- worked with Board President to organize regional receptions (later cancelled) for November Raleigh and Greensboro chapter meetings; participated on career panel for the Student Alumni Ambassadors; Alumni office staff visited Career Expos. 381 alumni attended fairs and workshops. 46 recruiters were alumni. Provided over 300 individual appointments and self- assessments. Collaborated with 195 faculty; presented topical sessions in 329 courses (up 27%). New panels: Green Energy and Sustainability; Career Opportunities in the Field of Biotechnology – 22 and 9 students. Co-presented session on preparation for the job search to PHDs for CGL Academic Career Workshops for 44 students The UCC continued to serve alumni through appointments (128) and drop-ins (106). 265 alumni attended our 6 job fairs, a slight decrease from 2011-12 that might be indicative of a more favorable job market. More alumni recruiters were present. Since the Alumni Affairs hired a new Director, Jenny Jones, last Fall, we met with her and discussed ways we could partner in the future. Forwarded career expo and related career announcements to alumni via LinkedIn. Met with writing center and other advisors to discuss career course integration Held successful faculty and staff appreciation summer open house/reception 2010-2011 The SHARE eRecruiting software was purchased from Experience. Introductory overview meetings were established. However, next steps were delayed due to the vacancy of the UCC Associate Director and the impending retirement of the CCI Associate Dean, who would both be key players in the administration of the product. Additional presence in the colleges and outreach was limited because additional staffing was not available, but Peer Career Assistants did reach 4408 contacts through emphasis on residence hall and student organization outreach. 2011-2012 The SHARE eRecruiting software was purchased from Experience but now they require another separate purchase so this will be put on hold. QEP College templates are being reviewed for UCC support and resource needs. Staffing is a significant issue for CCI and Belk as theirs apply to 4 year plans and also involve support of external relations components. Outreach to Belk COB and Engineering was affected somewhat by staff turnover, but liaisons will remain active with colleges. College liaison loads need to be re-evaluated as does the need for part-time career counselors. Given high direct service needs, we will limit outreach for CD moments to sophomore classes and EL, and limit marketing to alumni. 138 2012-2013 Prospect for Success will shape how we pursue expanding course integration with the colleges, and we anticipate there will be new opportunities following the summer Faculty workshops. Engineering and Education were effected somewhat by UCC staff turnover, and many of the great plans discussed with the alumni office were delayed due to their and our staffing and football, so we hope to revisit a collaborative career info fair with the Young Alumni club. We also view all the searches and new staff boarding as opportunities for new collaborations. We will continue our successful appreciation reception to key faculty and staffperhaps in the fall. Liaison loads will be reviewed as we bring on new staff/positions and take on new programs. The shared database was put on hold due to the technology needs though select faculty are given access by us. There is concern about individual colleges hosting student resumes/portfolios and what the impact might be for how these are accessed long term, how employer relations may change and the impact following federal and state hiring regulations is adhered to. Two colleges have space conducive to drop-in career advising in their facilities and several self-assessment workshops are held in UAC/UCOL. III. New Strategic Goals, Action Plans and Performance Outcomes for 2010-2015 A. University Career Center Goal #5: To assist the University in the expansion of strategic external initiatives and partnerships (especially those which build employer relationships). B. Relationship of goal to next higher reporting unit goal: C. Action plans to achieve goal: D. Effectiveness measures/methods to assess outcomes/goal attainment: E. Assessment schedule to assess goal: F. Person/group responsible: G. Performance outcomes for goal: H. Resources Required: Supports Academic Services goals #2, 3, 5, 6. 1. To provide support for the student selection and program monitoring for the pilot and ongoing Bank of America Applied Technology Program at UNC Charlotte. 2. Provide input for the development of and ongoing content for the university Community Engagement website. 3. To participate in the university’s application process for renewed Carnegie Community Service status and Corporate Relations Task Force. 4. To inform and engage university constituents regarding North Carolina Campus Compact opportunities, VISTA and NC ACTS, benchmarking, and reporting. 5. To further explore a UCC Executive-in-Residence appointment (i.e., corporate, federal recruiting, career coach, or education counseling designee). 6. To expand opportunities for staff to interact with employers at local meetings, site visits, and through professional organizations. 7. To support Continuing Education workforce development initiatives. Report on Bank of America Applied Technology program student selection and activity. North Carolina Campus Compact report on number of meetings, information exchange, conference engagement. Development of community engagement website and track content shared. Appointment of VISTA intern by 2013, and reported activities. Company Reports shared with Corporate Relations Task Force. Report on Continuing Education career module and individual consultation offerings. Increased staff presence at Chamber, SHRM, and other community meetings. Identification of community volunteers/executive-in-residence. Annual report activity Carnegie application up for resubmission 2012 PRIMARY: Director, Associate Director for Employer Connection Programs, Recruiting team Assistant Director Feedback obtained on CCI program collaborations and effectiveness. Proposal submitted January 2011; Active VISTA person brought on board 2012 through 2015), campus given NC ACTS scholarships (target 2013/2014). Campus continued engagement in NC 2012 Campus Compact with improved service learning tracking measures. Executive-in-residence appointed and integrated into current career counseling/coaching/utilizing service offerings. Increase staff presence (Chamber, SHRM) results in more employer leads/contacts. Conference and local site visitation travel funds Space and support for executive-in-residence VISTA stipend, housing on campus, space and office support (2011-13) 139 Annual Report I. Annual progress assessment of performance outcomes: 2010-2011 Conducted 41 learning community presentations and 82 Freshman Seminar presentations. Participated in University wide external relations task force group with meeting focus on Bank of America and Wells Fargo relationships. Supported frequent Chancellor /upper-level requests for activity and company reports. Information was compiled for colleges to complete the Campus Compact Annual Survey; the grid formally developed was utilized; SL course designation proposal approved by Faculty Council and is in the next stages of development for spring 12. The Cone interviewing suite was established and became popular quickly among employers; we saw increased ratings on our interviewing facilities. A volunteer interested in recruiting assisted us, working out of the GA lab on multiple projects, but we have yet to pursue an executive in residence. While staff continued presence at Chamber and SMA meetings, broader coverage was not available due to the resignation of 3 recruiting team members. Both the bank and the colleges have been very complimentary of our engagement and support of the ATP program, and a NACE proposal for presentation was accepted. All but one of the ATP students from the first group were hired on permanently, and the initial program survey yielded very high marks. Regular review of chamber announcements in the Charlotte Business Journal were considered in developing a VIP intro-letter sent to 61 new and expanding businesses. Staff supported chamber initiatives to attract new organization such as Capgemini and Cisco Alexis to the region 2011-2012 Supported the 49er Democracy initiatives for the internship and scholarship portion of the DNC and RNC related opportunities for students; held 6 info sessions; (80 attended), set up special 49ership program and application procedures. 27 students from 11 different majors were selected and referred. 15 selected confirmed to date through spring New University community engagement website links to recruiting and internships, yielded 795 hits/referrals. Facilitated 6 NC Campus Compact meetings, and participated in planning meetings for the SL Institute, and the Urban Civic Minor (served on the Board). The first annual Service Learning showcase was begun and panelists also were asked to share at the 2012 Faculty Diversity Institute. Service Learning course designation was approved by Faculty Council and FAPSE with first course to be held fall 2012. Participated in QEP Steering Committee and Development Team, SSWG, and development of university-wide QEP three key learning outcomes- inquiry, commitment to success, and self and cultural awareness. The latter two we are supporting, in particular. UCOL: Conducted 32 learning community presentations and 91 freshman seminar presentations. 100% respondent faculty agreed to strongly agreed that the presentation was helpful to students and they would recommend it to their colleagues. Participated in University wide external relations Community Engagement group and biweekly Bank of America ATP planning meetings. Supported frequent Chancellor /upper-level requests for activity and company reports Cone interviewing suite was established and remained popular among employers; we saw increased ratings on our interviewing facilities, but had some limitations due to turnover in the Recruiting Coordinator and employers needed more space than Cone provides. Formally not pursued an executive- in-residence due to budget and space limitations. Both the Bank and the colleges have been very complimentary of our engagement and support of the ATP program, and a NACE presentation given with college and bank reps at the Annual Conference was highly rated. Continuing ED project management ended but we continued to assist some referrals Regular review of chamber announcements in the Charlotte Business Journal were considered in developing a VIP intro-letter sent to 27 new and expanding businesses. Staff supported Chamber initiatives to attract new organizations such as Chitiqua and Chobani Greek Yogurt to the region; attended area Charlotte Chamber and SMA meetings. 2012-2013 Participated in regular Bank of America ATP planning meetings and celebrations. Now in its 140 J. Follow-up plan to make changes as a result of assessment findings: 4th year has enrolled 42 students. Supported recent class selections through the 49ership; a record 70 applicants were recruited through 3 information sessions and college outreach. Participated in QEP Steering Committee and Development Team, SSWG, and development of university-wide QEP three key learning outcomes- inquiry, commitment to success, and cultural awareness. Developed proposals for optimal career activities course integration for AS participation. Participated in QEP SACS visiting team meetings; contributed to university gaining SACS QEP approval. Supported the 49er Democracy initiatives for the internship and scholarship portion of the DNC and RNC related opportunities for students; 10 intern scholarship recipients participated with over 20 volunteers. Met with the Director and researched The Washington Center Internship and Study program prior to university signing the contract and acquired funding from the City of Charlotte for five $6,000 scholarship matched with 5 by the university. Recommended operations needs and faculty members and worked with Eric Heberlig, Cindy Wolf Johnson, and the committee to make our first 5 selections. Facilitated 5 NC Campus Compact meetings. Provided input for the NC Campus Compact report and will be assisting with Carnegie proposal. Team attended Feb Institute. Service Learning courses delivered in Fall-4 courses, 12 sections. Requested by Chancellor and Provost to research Clemson’s University Professional Internship program model. Presented to Chancellor's cabinet and Student Affairs Division leaders. Prepared for administrartive needs and job description, and provided names for and information for organizing committee. Supported frequent Chancellor /upper-level requests for activity and company reports Cone interviewing suite remained popular among employers; we saw increased ratings on our interviewing facilities. Planned for interview needs as a result of obtaining other staff positions, programs, and growing intervening requests. Formally did not pursue an executive- in-residence due to budget and space limitations, but recruiter from Lowe’s was in transition to TIAA CREF and volunteered with us. Continuing ED project management ended but we continued to assist some referrals Regular review of chamber announcements in the Charlotte Business Journal were considered in developing a VIP intro-letter sent to 63 new and expanding businesses. Staff supported Chamber initiatives and 3 major relocation consultant meetings to attract new organizations such as MetLife to the region; attended area Charlotte Chamber and SMA meetings. Interacted with employers at NACE, SOACE, and CEIA. Tracked over 700 leads from university community engagement website. Supported PR request for 15 media interviews including The Business Journal, WBTV, WSOC-TV. 2010-2011 VISTA position not realized in the Career Center due to budget. Chamber and SMA functions have definitely yielded mostly internship and part-time job leads (which are increasing gradually as a result of the economy making some gains), but we will be strategizing to target more select employers. Direct and personal contacts are much more effective than the VIP letters. The Post-Graduation Survey intern supervisor leads will be utilized. 2011-2012 VISTA workers we will collaborate with and support programmatically, but they are housed by other offices. Chamber and SMA functions have definitely yielded mostly internship and parttime job leads (which are increasing gradually as a result of the economy making some gains), but we will be strategizing to target more select employers. Direct and personal contacts are much more effective than the VIP letters. The 2012 Post Graduation Survey via Campus Labs intern supervisor leads will be utilized. We will be looking at effective ways the UCC can continue to support large QEP needs for each college, some already started Fall 2011. 2012-2013 While Campus Labs gave us interim year data, we will continue to monitor the outcomes of the PGS 2013 Info Group survey project. Updates of alumni addresses will be shared with the alumni office. With more staff, we will be looking at broader employer visits and Chamber meeting coverage. We will also seek to gather more student outcome stories. NC Campus Compact meetings will be looking at Carnegie application steps as well as the impact of new UNC GA measures. We will continue to provide best facility and recruiting experiences for our OCI employers possible even prior to a dedicated facility, and need to use Cone swing space. 141 III. New Strategic Goals, Action Plans and Performance Outcomes for 2010-2015 A. University Career Center Goal #6: To identify and maximize University Career Center resources. B. Relationship of goal to next higher reporting unit goal: C. Action plans to achieve goal: D. Effectiveness measures/methods to assess outcomes/goal attainment: E. Assessment schedule to assess goal: F. Person/group responsible: G. Performance outcomes for goal: H. Resources Required: Supports Academic Services goal #3. 1. To study, redesign the discipline alignment and resulting Career Advisor and administrative workload, and recommend additional positions needed. 2. To explore further collaboration with University Community Relations regarding Campus Compact annual reports and Community Engagement web content. 3. To provide faculty tools /Web resources for civic engagement course integration-2011. 4. To increase student tracking capabilities (i.e., Swipe card technology) and on line streamlining of registration processes (i.e., Experiential Learning, self-assessment). 5. To study, reevaluate, and recommend major administrative package (Experience, NACELink/Symplicity, C3M, etc.) by 2013. 6. To design and maximize usage of Cone Annex and continue to research options for overall office space needs (12,000-18,000 sq. ft.) 2010-2011. 7. To explore the use of shared basic databases and satellite operations by 2015. 8. To expand the Peer Career Assistants and Counseling Ed intern program; if feasible support the development of a higher education track. 9. To provide expanded services for graduate students. 10. To migrate the UCC website to the university Drupal standards (2010-2012). 11. To explore outside funding opportunities through sponsorships, grants, collaborative efforts, stimulus dollars, and career fair fee reassessment. 12. To provide for the ongoing development of staff and opportunities to participate in training and conferences. Report on student access to Career Advisors. Report on student satisfaction with services. Increased capabilities in tracking students using the office and useful online registrations (experiential learning, NJN, self-assessment). Report on outside funding activity. Report on status training and professional development activities. Report on staff member professional development activity. Selection made on main administrative software package Annual report activity Individual assistance feedback activity (consider by semester) Post-Graduation Survey - every other year Every other year UNC GA studies Strategy team which includes Director and Technology Systems Coordinator, Business Services Coordinator Shared offerings each year for Community Engagement website. Faculty awareness and feedback on civic engagement course tools and NC Campus Compact information. Robust state-of-the-art career service administrative software being utilized. Space sufficient to carry out programs PCA outreach numbers, GAs, and Intern student advisee positive feedback. Outside funding resource identified annually. UCC website meets University template and content management standards. Each staff member has a least one training opportunity a year. Increase funding for administrative software, funding for 8 PCAs, space and operations need for PCAs and counseling interns, and office need for satellite operations. Additional counseling staff needed for undeclared majors (reinstated position), technology, and business students. Higher-level senior associate director needed for graduate students and grant management as well as an additional budget admin support. 4 GAs needed to support expanded partnerships. 12,000 -18,000 ft.² needed for Career Center space. Training funds. GA to support Annex. Annual Report 142 I. Annual progress assessment of performance outcomes: 2010-2011 We provided information for two University website banners, and worked to establish recruiting and internship links for the business partnership and community involvement University website sections. Significant activity with campus compact discussions led to the SL course proposal designation and the planning for an SL showcase in the fall 2011. Experience continues to be a valuable software tool for our administration but we are looking forward to their integration of card swipe technology and social media integration as well as our implementation of Share eRecruiting. Space /insufficient facilities continues to be major issue, but the Cone interview Annex provided timely and more professional for employers. While there was positive feedback, a minimum of six rooms really need to be configured at that level and integrated into our office space so that they can be maximized 40 hours a week. PCA outreach (4) increased 13% with an emphasis placed on residence halls/ student organizations; they also managed our social media which yields 573 fans on Facebook and 780 followers on twitter; initiated 6 issues of the “Career Courier” for RA's. A one-time Graduate Assistant position was set up for Experiential Learning outreach; through 43 sophomore level classes, she reached over 2334 students to educate them about internship programs; a permanent GA position provided support for the assessment programs and outreach to undeclared majors. PhD Counselor Education student continued research on sense of purpose. Several highly qualified temps were utilized in providing career advising services. A Masters Counseling student from NC Central interned in the office, as well as a UNC Charlotte returning PH D intern. Career fair revenues were slightly up this year, we also received a donation from Areva, and a continuing education career module stipend was carried into this year. Planning activities and communications have begun regarding web migration; we have concern about keeping our functionality of our current content management system, which includes tracking, and rich career information (500 pages) Individual assistance surveys for PCAs and interns yielded high marks (4-5.0)indicating the students were approachable, helpful motivated customers and help students make connections between their personal academic and career goals. Likewise, overall results for professional staff yielded 4.13 and up on measures of being approachable and helpful, listening, knowledge, motivation, optimism, valued expertise, and help them increase understanding connections between their personal career and academic goals. All staff were provided in-house professional development training or through professional conferences, including NACE, SoACE and NSEE (where we presented), NOSC, NCACE, Career Directors benchmark, StrengthsQuest CareerLeader training academic services retreats solution-based counseling and NC Campus Compact Multicultural Leadership Center's transgender student training, LEAD for supervisors , P-Card, Purchasing, and Experience, NACE, SAEE, and federal employment webinars. 2011-2012 Input and suggestions were provided regarding Career Center facility needs and benchmarks though overall QEP needs still being considered to make full proposal. We utilized the university new website banner opportunities for publishing major events. Most significantly this year, we converted our website to the Drupal university template, including extensive revisions of forms and newsletter formats. We established recruiting and internship links for the business partnership and community involvement University website sections and were able to keep much but not all of our prior content management system functionality including tracking, and rich career information (500 pgs.). Added visibility on the new website has led to a much higher profile for our social media. Facebook fans and Twitter followers increased almost 47% to 689 and 1,295 respectively, and employers, NACE, career centers at other universities, and other UNC Charlotte offices continue to be frequent re-tweeters of our content. PCA-produced UCC blog received nearly 7,000 hits this year, an increase of over 320%. Provided input through Community Engagement group as NC Campus Compact Annual Report responsibility moved to Metropolitan Studies area. Served on urban civic engagement minor course development advisory board and supported presentation to FAPSE. Legal approved putting student EL applications online to go live for 2012-13. Student access to advisors growing concern as some have 2-4 weeks waiting time. This year, 6 out of 12 months topped 3,000-to near 4,000 monthly contacts in customer 143 services vs. same indicator for only three months last year. Experience continues to be a valuable software tool for our administration, the new LINKED IN feature and admin look were utilized. We are still looking forward to their integration of card swipe technology; we learned more at a user conference held at Duke. Throughout our 2011-2012 reporting year, Experience Inc. implemented key software updates that the Recruiting and EL Teams frequently utilize such as an updated user interface (UI) of the Admin Center, providing a modern and up-to-date look and feel. Study of the main alternative software admin platforms will be postponed until a recent FBI investigation re allegations of the Symplicity (NACELink) company is resolved. Staffing for Cone is as much of a challenge as employers needing more than the three rooms. Space /insufficient facilities continues to be major issue, but the Cone interview Annex provided timely and more professional space for employers. While there was positive feedback, a minimum of six rooms really need to be configured at that level and integrated into our office space so that they can be maximized 40 hours a week. PhD Counselor Education student passed her Dissertation on the sense of purpose study. Several highly qualified temps were utilized in providing career advising services. Three PHD Counseling Ed interns and five Masters level students in COMM, CNS or MPA assisted as Grad Interns; one PHD Comp Sci tech GA. Career fair revenues were up this year; enabling us to purchase some technology and hire more temps/students over the summer to help with growing EL applications and anticipated vacancies; we received three donations for sponsorship for the fairs. Also, given that the 49ership was used for programs like the Urban Youth Experience, unanticipated EL fees were generated. Individual assistance surveys for PCAs and interns yielded high marks (3.88-5.0) indicating they were approachable, helpful, motivated customers and helped students make connections between their personal, academic, and career goals. Overall results for professional staff yielded 4.11-4.55 on measures of being approachable and helpful, listening, knowledge, and valued expertise. All staff were provided in-house professional development training or through professional conferences, including NACE (where we presented) SoACE and NCDA, NCAA, NCACE, Career Directors national benchmarking, the new Experience user conference, and the SE Coastal Wind Conference. In addition, staff participated in 18 different seminars and HR courses including LEAD for the Associate Director and the Leaderships Conference in campus. One was a weeklong Career Service on line conference sponsored by Intern Bridge. Two staff participated in intense week-long online training for SII assessments. Hosted an Employer Advisory Board meeting, served on the Crossroads Board, the NACE Advocacy Committee, and QEP Steering Committee. The SR AD served on the SSWG and the NACE Emerging Leaders group. A presentation for NACE 2012 was accepted. 2012-2013 Career counselor position and higher levels positions (Associate Director and Program director for UPIP) were recommended and written. One position for undeclared students was reinstated under trust funds along with two other Assist. Directors and one QEP AD. Searches were conducted early in the year to fill the AD for Business and those in progress late spring are for the SR ADs vacancies. AD for Engineering search also underway. Proposed ways to present the growth and expansion to candidates and staff. Several configurations of space needs were researched and provided with consideration for 2 year planned expansion and temp use of offices in Winningham, the Library, or Cone. Staffing for Cone is still a challenge as employers need more than the three rooms. Space /insufficient facilities continues to be major issue, but the Cone interview Annex provided timely and more professional space for employers. While there was positive feedback, a minimum of six rooms really need to be configured at that level and integrated into our office space so that they can be maximized 40 hours a week. We did increase use of 366 outside of OCI for student projects-over 75% occupancy. Utilized the university website banner opportunities for publishing major events, but still need university option to fill the loss of customized newsletters when we went to Drupal. UCC social media presence continued to grow, and we launched a Pintrest account, which has 64 followers. Facebook fans increased 26% to 869, Twitter followers increased 49% to 1,902. The PCA-produced UCC blog received nearly 5,500 hits Two new online resources were introduced to students: Going Global and Career Spots. Going Global, which provides resources for students seeking international EL and post-grad opportunities and houses a robust H1-B visa database, received 1,484 hits (introduced 144 J. Follow-up plan to make changes as a result of assessment findings: June 2012). Career Spots videos (introduced July 2012) were accessed 6,357 times, making it our most popular online resource after NinerJobNet. The UCC’s use of Career Spots was highlighted in a Career Spots newsletter. Urban civic engagement minor course grant was renewed. EL applications online yielded significant increase to 5,165. Student access to advisors was still a concern as some have 2-4 weeks waiting time this year and we lost 10 months of counselor availability with turnover. Experience continues to be a valuable software tool for our administration. Throughout our the reporting year, Experience Inc. implemented key software updates that the Recruiting Teams frequently utilize such “declined offer” link access, and expanded support hours. Study of the main alternative software admin platforms will be postponed until a recent FBI investigation re allegations of the Symplicity (NACELink) company is resolved, and the long term effects of the Experience Connect edu merger are better known. Several highly qualified temps were utilized in providing career advising services. One PHD Counseling Ed interns and one PHD prior GA, six Masters level students in COMM, CNS or MPA assisted as Grad Interns; one PHD Comp Sci tech GA. Career fair revenues were up this year due to the economy but not as much as prior years due to the Engineering picnic. Trust funds enable us to increase technology and hire more temps/students over the summer to help with growing EL applications and anticipated vacancies; we received three donations for sponsorship for the fairs. 49ership fee revenue was down due to TIAA CREF summer program cuts. We supported university grants, federal funds of $178,000 (civic minor, JLD, TWC, 49erDemocracy, youth tutors) with university $200,000 and $200,000 department matching wages planned for UPIP, in addition to BEST, PRODUCE. COB supported on staff person attending NACE and part of the BUSN COMM GA position ($8500). Individual assistance surveys for PCAs and interns yielded high marks (4.11-4.4) indicating they were approachable, helpful, motivated customers and helped students make connections between their personal, academic, and career goals. Overall results for professional staff yielded 4.02-4.46 on measures of being approachable and helpful, listening, knowledge, and valued expertise. All UCC staff were provided in-house professional development training and/or through professional conferences. Staff trainings include webinars, on campus instruction, and office PDs including Turning Technologies Clickers, SMART Podium, liberal arts student transferable skills, Safe Zone, Charlotte Meck Library resources, Writing LinkedIn Profiles, Ten steps to Federal job Certification. Professional Memberships include NASEA, SASEA, NCDA, CRMA, NAAHP, NCCDA, and NCCA. Attended SoACE, NCDA, CEIA, NCCDA, NCACE, NSEA, Transfer Student Conference, Career Directors national benchmarking. In addition, staff participated in 15 different seminars and HR courses. Four staff participated in intense week-long online training for SII, MBTI, and Strength Quests assessments. Our NACE presentation was well received - Key Career Services Roles in University QEPs and Retention. Hosted an Employer Advisory Board meeting, chaired NACE Professional Standards review Team, the NACE Advocacy Committee, and QEP Steering Committee. Served on the SSWG and the NACE Emerging Leaders group. Presented for NACE Conference (Smith and Cody): Key Roles in University-wide QEP and Retention. Received high ratings. Materials for graduate students were increased and presented at Academic Career Workshop. PhD fair with Duke, Chapel Hill and others reached highest employer participation since inception. 2010-2011 As we continue to grow in the number students we serve (10% over the last year and 36% over the last five years), the increasing number of administrative resource intensive college collaborations we support, and the University-wide initiatives we also support, limited staffing and space continues to be a major concern for maintaining high quality. As much as we can, cross training, online career content delivery, PCAs, Academic Advisor support, and graduate interns/GAs need to be maximized. Graduate student service has been limited due to the lack of staffing, even though we've seen a definite increase in usage, especially among PhD's. 2011-2012 As we continue to grow in the number of students (though this year does suggest a possible maximum plateau) we serve (35% over the last five years), the increasing number of administrative resource intensive college collaborations we support, in the University-wide 145 initiatives we also support, and in employer and academic demands for internships, limited staffing and space continues to be a major concern for maintaining high quality. As much as we can, cross training, online career content delivery, PCAs, Academic Advisor support, and graduate interns/GAs needs will continue to be maximized. Graduate student and alumni service has been limited due to the lack of staffing, even though we've seen a definite increase in usage, especially among PhD's. The increasing focus on freshmen as well draws needed attention from juniors seeking internships and seniors seeking full time jobs. We will work diligently to look at how we can support these and QEP needs. In addition to requesting permanent full time position lines, we also need to plan immediately for temp wages for part time career counselors because of immediate incoming freshmen numbers and college QEP needs. Alternative vehicles for the freshmen seminar introduction to our office will be explored. 2012-2013 We will be looking at other venue and workload sharing models for the PhD fair, and supporting the GSL nonacademic careers program in the fall. Plans for temp, longer term, and renovated facility recommendations will be implemented in phases. As a result of the searches and new programs, counselor liaison loads will be adjusted. University Professional Internship Program startup will need much administrative attention and operations support to create, coordinate, and manage well. A manager/program director will be recruited over the summer. With the increased use of our software tools, we will be looking at other online options to create or purchase valuable tools as trust one-time funds permit. Faculty career course tools are being increased as a result of Prospect for Success. We will be looking at different onboarding formats for new staff and changing more full staff meetings to training sessions for all counselors. 146