Draft agenda for the Trust visit
Dates of announced visit
th
th
Tuesday 4 June (Day 1 Royal Blackburn Hospital) & Wednesday 5 June (Day 2 at Burnley General Hospital)
Location
Royal Blackburn Hospital
Haslingden Road
Blackburn
Lancashire
BB23HH
Burnley General Hospital
Casterton Avenue
Burnley
Lancashire
BB10 2PQ
Attendees
Panel:
Chaired by Gill Harris, Chief Nurse, NHS England (North)
Medical
Nursing
Lay representatives
Senior managers and CQC
Alan Paul, Doctor
Graham Cooper, Doctor
Krishna Kasaraneni, Junior
Doctor
Mandy Bailey, Board Level Nurse
Joanne Todd, Senior Nurse
Lucy Giles, Student Nurse
Geraint Day, Lay Representative
Trevor Fernandes, Lay Representative
Jenny Cairns, Lay Representative
Howard Naylor, Lay Representative
Gill Stone, Lay Representative
Robert Taylor, CQC Inspector
Chris Gordon, Senior Trust
Manager
Fleur Blakeman, Senior Trust
Manager
John Develing, Senior Regional
Support
Teresa Fenech
Panel support team:
Mark Wood (Independent Moderator); Rob Halewood (PMO Support); Mark McBurney (Quality Governance Support),
Gaurav Chawla and Charlie Clover (Recorders)
Observers:
Carole Panteli, Director of Nursing, Area Team & Michael Ions, CCG
1
DAY 1 – 4 June
Time
Agenda
Content and location
09:00 –
09.30
Meeting with the review panel Chair and
the Trust Executive Team
Chief Executive – Mike Brearley
Chairman – Hazel Harding
Director of Operations – Val Bertenshaw
Deputy CEO & Director of Clinical Care &
Governance – Lynn Wissett
Medical Director – Rineke Schram
Director of Finance – Jonathan Wood


Plan for the next two days and set the scene
Clarify any issues and concerns from the Trust on
scope/agenda/KLOEs
Discuss any administration elements and clarification on
support for the panel from the Trust whilst on site
Location: Board Room, Trust Headquarters

BREAKOUT SESSIONS
10:00 –
11.00
Staff focus group:
 Junior nurses (Bands 5 & 6)

Location: C14 Meeting, Level 3 RBH
10:00 –
11:00
Observations of a general medicine ward
(one of the below):
 Ward C2
 Ward C4

Location: Ward C2/C4
09:30 –
11:00
Panel documentation review (remaining
panel members to attend focus groups,
observations, etc.)

Location: Team Room
11:00 –
12:00
Interview 1:
 Chief Executive – Mark Brearley
 Chair – Hazel Harding


Interview with key focus being governance and leadership
Location: Mark Brearley’s Office Trust Headquarters
11:00 –
12:00
Interview 2:
 Non Executive Director – Liz Sedley
(Chair of Audit Committee)
 Member of Patient Safety Board –
Deputy Medical Director – Dr Ian
Stanley & Divisional Clinical
Representative Medicine – Alison
Haughton

Interview with key focus being governance and leadership
and clinical and operational effectiveness
Location: Board Room Trust Headquarters

2
Time
Agenda
Content and location
11:00 –
12:00
Interview 3:
 Deputy Chief Executive – Lynn
Wissett
 Representative from Patient Safety
Group – Jo Deegan & John Fletcher

Observations of Surgical unit and/or Ward
 Ward C14
 Ward C18
 Children’s Medical Unit

Interview 5:
 Medical Director – Rineke Schram

11:00 –
13:00
12:00 –
13:00



12:00 –
13:00
Interview 6:
 Director of Finance – Jonathan Wood



12:00 –
13:00
12:30 –
13:30
Interview with key focus being governance and leadership
and patient experience and safety
Location: Lynn Wissett’s Office, Trust Headquarters
Undertake observation of clinical areas to observe quality
aspects
Location: Ward C14/C18 and Children’s Medical Unit
Interview with key focus being governance and leadership
and clinical and operational effectiveness
Location: Rineke Schram’s Office, Trust Headquarters
Interview with key focus being governance and leadership
and financial matters
Impact and assessment of CIP on quality of care
Location: Jonathan Wood’s Office, Trust Headquarters
Interview 7:
 Director of Clinical Services –
Divisional Directors - TBC
 Head of Nursing and Midwifery –
Anita Fleming


Interview with key focus being governance and leadership
and clinical effectiveness
Location: Ward C14 Seminar Room
Staff focus group:
 Junior doctors (below Registrar)

Location: Seminar Room 4, Learning Centre, RBH

Location: Radiology Seminar Room, Level 1 ( Base Room)
END OF BREAKOUT SESSIONS
13:00 –
14:00
Panel-only meeting
LUNCH
BREAKOUT SESSIONS
3
Time
Agenda
Content and location
14:00 –
16:00
Drop-in surgery for patients and staff

Location: Ward C14 Seminar Room
14:00 –
15:00
Staff focus group:
 Senior nurses (Band 7 & above)

Location: Seminar Room 9, Learning Centre, RBH
14:00 –
16:00
Observations of A&E, followed by the
medical assessment unit

Undertake observation of clinical areas to observe quality
aspects
Location: A&E & MAU

14:00 –
16:00
Observations of a cardiology ward – Ward
B18


14:00 –
16:00
Observations of a ward in the Acute
Stroke Unit - Ward B2


15:00 –
16:00
Observations / interviews at maternity
ward - Medical antenatal clinic/Central
Birth Suite

Undertake observation of clinical areas to observe quality
aspects
Location: Ward B18
Undertake observation of clinical areas to observe quality
aspects
Location: Ward B2

Undertake observation of clinical areas to observe quality
aspects
Location: Central Birth Suite
END OF BREAKOUT SESSIONS
16:00 –
17:00
Panel-only meeting

Location: Team Room
17:00 –
17:15
Feedback of any immediate concerns to
the Chair and CE


Raise any immediate concerns
Location: TBC
17:00
Media briefing

Location: Burnley Mechanics, Manchester Road, Burnley
BB11 1BH
Gill to leave at 16:15

18:00 –
20:00
Patient / public listening event

Location: Burnley Mechanics, Manchester Road, Burnley
BB11 1BH

18:00 –
20:00
Observations to be determined earlier in
the day, including hand-over(s).
Consider ITU, theatres etc.

Undertake observation of clinical areas to observe quality
aspects
4
DAY 2 – 5 June
th
& Wednesday 5 June (Day 2 Burnley General Hospital)
Time
Agenda
Content and location
9:00 –
10:00
Panel-only meeting

Location: Clinical Audit office Phase 5 BGH
BREAKOUT SESSIONS
10:00 –
12:00
Drop-in surgery for patients and staff

Location: Family Care Divisional Offices, Edith Watson
Building, Level 2
10:00 –
12:00
Observation of Surgical Day Case Unit –
Wilson Hey Unit

Undertake observation of clinical areas to observe quality
aspects
Location: Wilson Hey Unit

10:00 –
12:00
10:00 –
12:00
Observations of a general medicine ward
(one of the below):
 Ward 16 or 23

Neonatal Intensive Care and Women’s
Health Unit – Edith Watson Unit



10:00 –
12:00
Panel-only meeting (subset of the panel)


12:00 –
13:30
Panel-only meeting
LUNCH



Undertake observation of clinical areas to observe quality
aspects
Location: Ward 16/23
Undertake observation of clinical areas to observe quality
aspects
Location: Edith Watson Unit
Further documentation review to support judgments on
KLOE or information that has arisen
Location: Team Room
Escalation of any immediate concerns
Triangulation: discuss emerging themes and agree issues
for further investigation or closure of KLOE of emergent
issue
Capture recommendations and cite supporting evidence
Location: Team Room
13:30 –
15:30
Drop-in surgery for patients and staff

Location: Family Care Divisional Offices, Edith Watson
Building, Level 2
13:30 –
14:30
Flexible session – matron interview (TBC)

Location: TBC
13:30 –
14:30
Interview/call with Non-Executive director

Location: TBC
5
Time
Agenda
Content and location
13:30 –
14:30
Staff focus group:
Consultants and Senior Registrars

Location: TBC
13:30 –
14:30
Interview: Director of Service
Improvement – Martin Hodgson


Focus on how performance information is used to improve
Location: TBC
13:30 –
14:30
Interview: Director of Human Resources –
Ian Brandwood


Focus on Workforce and recruitment plans
Location: TBC
14:30 –
15:30
Interview/call with Non-Executive Director

Location: TBC
14:30 –
15:30
Interview/call with Non-Executive Director

Location: TBC
14:30 –
15:30
Interview with Governors (Staff and
Patient Governors)

Location: TBC
14:30 –
15:30
Interview/call with Non-Executive Director

Location: TBC
14:30 –
15:30
Interview/call with Non-Executive Director

Location: TBC
14:30 –
15:30
Flexible session – divisional nurse
manager interview (TBC)

Location: TBC
14:30 –
15:30
Flexible session – lead consultant
interview (TBC)

Location: TBC
14:30 –
15:30
Flexible session – lead consultant
interview (TBC)

Location: TBC
15:30 –
17:00
Panel-only meeting

Location: TBC
17:00 –
17:30
End of visit feedback to:
 Chair
 Chief Executive



Thanks
Escalation of any urgent issues
Discuss next steps including principles for the unannounced
visit(s) and formal reports
Location: TBC

17:00
Media briefing


Location: Northgate Suite at King George’s Hall Northgate,
Blackburn, BB2 1AA
Gill to leave at 16:15
6
Time
Agenda
Content and location
18:00 –
20:00
Patient / public listening event

Location: Northgate Suite at King George’s Hall Northgate,
Blackburn, BB2 1AA
18:00 –
20:00
Observations to be determined earlier in
the day, including hand-over(s).
Consider ITU, theatres.

Undertake observation of clinical areas to observe quality
aspects
7