Technicon Training & Consulting Services
505.332.7475
Fax: 505.323.2635
Management
&
Personnel Styles
PO Box 20070 Albuquerque, NM 87154
NMDPS-LEA
Accredited Training
Other State’s POST may
also accept this training
as well.
Improving Communications & Working Relations with Staff
This 4 hour course focuses on a practical understanding of social style awareness
for supervision and management personnel to improve communication and
interaction skills that can reduce conflict and improve working relationships within
an organization.
Course Topics include:
 Understanding Social Styles
Students learn how social styles develop and why people interact and
approach their jobs in a variety of ways that can be attributed to individual
characteristics and life experiences.
 Understanding Behavioral Dimensions
Students gain an understanding of the three core dimensions that form a style
and determines how people act and respond around others.
 Basic Style Groups
Students learn how to apply behavioral characteristics to identify not only their
style but the styles of their staff and others within an organization. The key is
when we can better understand people our skills for interaction and
communication will improve as well.
 Versatility & Adaptive Behaviors
Students will gain an understanding and learn how to be more versatile and
adaptive with their individual style compared to other staff’s styles and how to
use a “Flex Plan” to create better working relationships.
 Strengths & Weaknesses of Styles
Students learn why their personal style strengths can become weaknesses that
create conflict and miscommunication with others.
 Identifying Stress through Styles
Students learn how to identify when people are under extremely high stress
based on their style behaviors and considerations for intervention.
Students work through several practical exercises and discussions to
better understand how to use social styles in the workplace.
When:
May 27, 2016
8:15 am - 12:00 pm
Where:
Portales, NM
ENMU Campus
Liberal Arts Bldg. Rm. 112
1321 S. Ave N
Portales, NM 88130
Location will also be included
with registration confirmations.
Sponsor:
ENMU Police Department
Cost:
$75
Who Should Attend:
Supervisory and management
staff at all levels.
Registration:
Please use our online
registration form at:
www.technicontraining.com
Or contact us for additional
information.