FY 2013 - 2014 Annual Report Police, Parking & Transportation University of Wisconsin – Stout Staff Activities & Human Resources NEW: After several key retirements we had a significant change in our staff. o David Kile was hired as the Police Program Associate o Officer Jason Spetz was promoted to Patrol Sergeant o Officer Adam Malean was then hired to fill the open patrol position of Jason Spetz NEW: LTE Officer Mitchell Checkalski was hired during this term MOVING ON: LTE Officer Lee Weiland resigned due to inability to offer us hours. LTE Officer Jake Winkler resigned due to getting a full time police job at a different agency. Highlights related to Police Operations Community and Crime Prevention projects/programs Orientations and campus safety programs including discussions on campus emergency notifications and WP violence prevention for various staff groups including, Tour Guides, International Students, New students and parents, RA’s and HD’s, MSC building supervisors, HDFS staff meeting, Pre College student participants, etc. Officer Corey Hein has worked with the Child & Family Student Center staff for several years. He continues to work with the staff on physical security of the day care center, but creates wonderful relationships with the kids at the center. He is “Officer Corey” to all the kids. We continue to work closely with other community members, most specifically the Menomonie Police Department. Chief Eric Atkinson directed patrol officers to increase their foot patrols in the downtown business district. Stout patrol officers will join city officers on foot patrols during evening hours. This activity has increased awareness and connectivity with students and community members. Officer Lisa Pederson also partnered with MPD to provide a community wide, women’s self-defense program that was presented at the Menomonie Senior Center. 5K Run from the Cops event. It was our first annual event working in partnership with the WIAC DIII athletes on campus. Both law enforcement and NCAA DIII have partnerships with Special Olympics. The 5K run 1Mile walk started at 11pm on a Thursday night at the MSC. Officers from UWSPD, MPD and Dunn County Sheriff’s office had the opportunity to run “after” participants and, if caught, participants received a green “busted” sticker. The race ended at the soccer field, on campus. This fun activity increased awareness and created a positive partnership with not only our athletes, but students and community members throughout the year. Anecdotally, officers heard from students, “hey, I ran from you and you didn’t catch me” and that started conversations throughout the year. WIAC has contacted us to continue this activity in the beginning of the 2014-15 AY. In the calendar year of 2013, our officers responded to 3,847 calls for service. Officer Pederson continues to offer CPR and AED trainings for several programs and units throughout campus. We created a Twitter account @StoutCops and continue to increase our followers. We utilize this, along with our Facebook page to communicate with campus and the community about our involvement and notices that affect campus. Clery, Title IX/SaVE act compliance Chief Walter attended a 3-day advanced Clery Compliance training held at UW Madison by D. Stafford & Associates. From that training, the campus is now members of NACCOP, a new association focused on Clery Compliance Officers. We created a Clery Compliance Committee and that has met once with individual meetings with various units. A team of five university members will be attending the inaugural training for Clery Compliance officers in Baltimore in July, 2014. A project timeline will be created to identify roles and responsibilities to complete and publish the required Annual Security Report (ASR) in compliance with Clery and most recent VAWA, SaVE act requirements. Campus Emergency Notification We received notice from our campus emergency notification company that they “went out of business” and apologized for any inconvenience. At semester break, we created a group to determine a new campus emergency notification system. After review, campus signed a contract with Rave Wireless and created StoutAlert. This system is integrated and allows us to communicate with campus in various methods. It “speaks” directly with campus PeopleSoft and AccessStout, where email addresses and cell numbers are populated into the system. Users cannot “opt out”, but they can remove their cell phone for text messages. Our communication to campus has been robust and we will continue to market StoutAlert, encouraging users to add cell numbers and additional email addresses. As a result of the Clery Compliance requirements, discussion has included the fact that we will need to increase the messages to campus in the Timely Notice definition. We will have an increase in messages being sent to campus to notify our community about incidents and providing them with tips and ideas on how to stay safe on campus and in the community. Death Investigation including Opiates and Oxycodone We worked closely with the Menomonie Police Department and County Medical Examiner during the death investigation of student Jessie Jenson. She lived off campus. The death investigation resulted in an arrest of a non-student. Two items rose to importance on cases such as this. First, communication out to the campus community related to a death, and most specifically, one that involves a criminal or police investigation. Second, there is an increase of Opiates, Heroin and Oxycodone abuse in our community. An item in the Chancellor’s Coalition was added for 14-15 to include awareness and information to the campus community about these issues. A heroin/opiates summit has been scheduled, being hosted by UW Stout PD, on campus, for late July, 2014 to start discussion regarding community awareness, enforcement efforts and communication. Chief Walter will then continue the dialogue to focus to on campus and our related community. Highlights related to Parking Operations: Property Acquisitions/Updates As articulated in the past, we have had a property acquisition “plan” for parking services. These included: Sperstad property on 11th Ave West – in the process of purchase O’Brien property on 12th Ave West – we now own and is being temporarily used by housing for Hall Directors when displaced during construction projects. Known as Pacifica House. Lall property on North Campus – this property site is being used for the campus garden. A portion of that building will be used for storage for the garden needs. Swoboda property on North Campus – currently not on the market but is the last property being considered by parking services. Within our current footprint and needs of paid permit users, we do not see any additional property acquisitions through parking in the near future. It is important to note that parking services will need to continue to be in the discussions regarding the planning and development of additional rec. complex facilities. Update on 12-13 Internal Goal – evaluate our current commuter permit system to assess the need to change/adjust We hired Masters Science Applied Psychology – concentration in industrial and organizational psychology student Jane Rook. Jane surveyed campus with a very high percentage of respondents. Questions asked related directly to the needs of individuals that would drive to campus during the day for work, classes or resources. After surveys were completed, from a random pull of respondents, she performed focus groups. We are working with Jane to get our final document to report to the division. We internally surveyed continuing students that will live in the residence halls on North Campus. As a result of that survey, the 14-15 housing permits will offer three options. One is a general housing parking permit (that we have always offered to those living in the residence halls). The second is a North Campus residence parking permit that allows for the customer to also drive to campus and utilize their permit as a commuter. The third is a reserved parking area (much like commuter A-Zone permits) that allows for the user to also drive to campus and utilize their permit as a commuter. Many students who live on North Campus indicated that they have internships or jobs off campus in where they need to drive to a different location soon after attending classes. This will allow for residence students to have more choices in their permit purchases. The evaluation evolved from a decrease in permit purchases. We are attempting to identify customer needs and assess whether or not we can create parking options/product to meet more needs. Although, at this point, we have structural in balance of parking to fund self, related to our revenue base to our existing costs. Our significant costs are bond payments though, that will drop in the next year or so. It is important to note that we need to look closely at any additional costs/bonds. Increase and enhancement of E-Services to campus community This year involved extensive involvement of staff in working directly with our parking RMS vendor to implement a full on-line permit sales process for the 14-15 academic year. This includes utilizing our campus databases to populate the parking RMS to define/allow permit purchases that are appropriate for the customer type. For example, on campus resident students who live on North Campus are only allowed to purchase a North Campus residence permit. This system should reduce data entry by our office staff, making updates to addresses, vehicle types, plate numbers, cell phones, etc. to be done by the customer through a portal with their Stout log-in and password to a customer information page. This system will also mean that all parking permit payments will be done either with a credit card, charged to a student billing or paid through payroll deduction. Almost 100% of all parking citation appeals are done on-line through our system. In very limited cases, a customer will request to hand write an appeal due to inability in having internet or computer access. We have in increase in parking citation payments being made on-line through this system. We continue to have a reduction in the amount of cash handling in our office. Highlights related to Transportation Services Bus ridership and routes The Eau Claire bus route was added. There is a minor cost to ridership, but it moves between the two cities four times/day. Student government voted to increase segregated fee rates to cover a bond payment to Dunn County Transit for a new bus for the Stout Route. The bus is being ordered and it is planned to start being used during the 15-16 academic year. Additional city only routes are being used by students. This includes a north/south and east/west. Marketing and awareness of the services In working closely with SSA, a transportation marketing manager student employee has been hired. This position will work closely with transportation services and sustainability to work on increasing ridership and awareness of services. 2014 – 2015 Academic Year Internal Initiatives/Goals Department of Education/Federal Title IX/SaVE Act/Clery requirements Create Police & Parking Advisory Board Heroin/Opiates and Prescription Drug use/abuse responses/prevention Parking Permit changes o Implement reserved Housing permits o Evaluate survey results and implement o Implement E-permit process with daily charge Transportation o Increase ridership of bus routes o Review potential incentive programs for alternative transportation o Review and enhance marketing and awareness of programs o Implement a car-share program on campus