FY 2013 - 2014 Annual Report Police, Parking & Transportation

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FY 2013 - 2014 Annual Report
Police, Parking & Transportation
University of Wisconsin – Stout
Staff Activities & Human Resources
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NEW: After several key retirements we had a significant change in our staff.
o David Kile was hired as the Police Program Associate
o Officer Jason Spetz was promoted to Patrol Sergeant
o Officer Adam Malean was then hired to fill the open patrol position of Jason Spetz
NEW: LTE Officer Mitchell Checkalski was hired during this term
MOVING ON: LTE Officer Lee Weiland resigned due to inability to offer us hours. LTE Officer
Jake Winkler resigned due to getting a full time police job at a different agency.
Highlights related to Police Operations
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Community and Crime Prevention projects/programs
Orientations and campus safety programs including discussions on campus emergency
notifications and WP violence prevention for various staff groups including, Tour Guides,
International Students, New students and parents, RA’s and HD’s, MSC building supervisors,
HDFS staff meeting, Pre College student participants, etc.
Officer Corey Hein has worked with the Child & Family Student Center staff for several years.
He continues to work with the staff on physical security of the day care center, but creates
wonderful relationships with the kids at the center. He is “Officer Corey” to all the kids.
We continue to work closely with other community members, most specifically the
Menomonie Police Department. Chief Eric Atkinson directed patrol officers to increase their
foot patrols in the downtown business district. Stout patrol officers will join city officers on
foot patrols during evening hours. This activity has increased awareness and connectivity
with students and community members. Officer Lisa Pederson also partnered with MPD to
provide a community wide, women’s self-defense program that was presented at the
Menomonie Senior Center.
5K Run from the Cops event. It was our first annual event working in partnership with the
WIAC DIII athletes on campus. Both law enforcement and NCAA DIII have partnerships with
Special Olympics. The 5K run 1Mile walk started at 11pm on a Thursday night at the MSC.
Officers from UWSPD, MPD and Dunn County Sheriff’s office had the opportunity to run
“after” participants and, if caught, participants received a green “busted” sticker. The race
ended at the soccer field, on campus. This fun activity increased awareness and created a
positive partnership with not only our athletes, but students and community members
throughout the year. Anecdotally, officers heard from students, “hey, I ran from you and you
didn’t catch me” and that started conversations throughout the year. WIAC has contacted us
to continue this activity in the beginning of the 2014-15 AY.
In the calendar year of 2013, our officers responded to 3,847 calls for service.
Officer Pederson continues to offer CPR and AED trainings for several programs and units
throughout campus.
We created a Twitter account @StoutCops and continue to increase our followers. We utilize
this, along with our Facebook page to communicate with campus and the community about
our involvement and notices that affect campus.
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Clery, Title IX/SaVE act compliance
Chief Walter attended a 3-day advanced Clery Compliance training held at UW Madison by D.
Stafford & Associates. From that training, the campus is now members of NACCOP, a new
association focused on Clery Compliance Officers. We created a Clery Compliance Committee and
that has met once with individual meetings with various units.
A team of five university members will be attending the inaugural training for Clery
Compliance officers in Baltimore in July, 2014.
A project timeline will be created to identify roles and responsibilities to complete and
publish the required Annual Security Report (ASR) in compliance with Clery and most recent VAWA,
SaVE act requirements.
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Campus Emergency Notification
We received notice from our campus emergency notification company that they “went out
of business” and apologized for any inconvenience. At semester break, we created a group to
determine a new campus emergency notification system. After review, campus signed a contract
with Rave Wireless and created StoutAlert. This system is integrated and allows us to communicate
with campus in various methods. It “speaks” directly with campus PeopleSoft and AccessStout,
where email addresses and cell numbers are populated into the system. Users cannot “opt out”, but
they can remove their cell phone for text messages. Our communication to campus has been robust
and we will continue to market StoutAlert, encouraging users to add cell numbers and additional
email addresses.
As a result of the Clery Compliance requirements, discussion has included the fact that we
will need to increase the messages to campus in the Timely Notice definition. We will have an
increase in messages being sent to campus to notify our community about incidents and providing
them with tips and ideas on how to stay safe on campus and in the community.
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Death Investigation including Opiates and Oxycodone
We worked closely with the Menomonie Police Department and County Medical Examiner
during the death investigation of student Jessie Jenson. She lived off campus. The death
investigation resulted in an arrest of a non-student.
Two items rose to importance on cases such as this. First, communication out to the campus
community related to a death, and most specifically, one that involves a criminal or police
investigation. Second, there is an increase of Opiates, Heroin and Oxycodone abuse in our
community. An item in the Chancellor’s Coalition was added for 14-15 to include awareness and
information to the campus community about these issues. A heroin/opiates summit has been
scheduled, being hosted by UW Stout PD, on campus, for late July, 2014 to start discussion regarding
community awareness, enforcement efforts and communication. Chief Walter will then continue the
dialogue to focus to on campus and our related community.
Highlights related to Parking Operations:
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Property Acquisitions/Updates
As articulated in the past, we have had a property acquisition “plan” for parking services.
These included:
 Sperstad property on 11th Ave West – in the process of purchase
 O’Brien property on 12th Ave West – we now own and is being temporarily used by
housing for Hall Directors when displaced during construction projects. Known as
Pacifica House.
 Lall property on North Campus – this property site is being used for the campus
garden. A portion of that building will be used for storage for the garden needs.
 Swoboda property on North Campus – currently not on the market but is the last
property being considered by parking services.
Within our current footprint and needs of paid permit users, we do not see any additional
property acquisitions through parking in the near future.
It is important to note that parking services will need to continue to be in the discussions
regarding the planning and development of additional rec. complex facilities.
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Update on 12-13 Internal Goal – evaluate our current commuter permit system to assess the
need to change/adjust
We hired Masters Science Applied Psychology – concentration in industrial and
organizational psychology student Jane Rook. Jane surveyed campus with a very high percentage of
respondents. Questions asked related directly to the needs of individuals that would drive to campus
during the day for work, classes or resources. After surveys were completed, from a random pull of
respondents, she performed focus groups. We are working with Jane to get our final document to
report to the division.
We internally surveyed continuing students that will live in the residence halls on North
Campus. As a result of that survey, the 14-15 housing permits will offer three options. One is a general
housing parking permit (that we have always offered to those living in the residence halls). The
second is a North Campus residence parking permit that allows for the customer to also drive to
campus and utilize their permit as a commuter. The third is a reserved parking area (much like
commuter A-Zone permits) that allows for the user to also drive to campus and utilize their permit as
a commuter. Many students who live on North Campus indicated that they have internships or jobs
off campus in where they need to drive to a different location soon after attending classes. This will
allow for residence students to have more choices in their permit purchases.
The evaluation evolved from a decrease in permit purchases. We are attempting to identify
customer needs and assess whether or not we can create parking options/product to meet more
needs. Although, at this point, we have structural in balance of parking to fund self, related to our
revenue base to our existing costs. Our significant costs are bond payments though, that will drop in
the next year or so. It is important to note that we need to look closely at any additional costs/bonds.
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Increase and enhancement of E-Services to campus community
This year involved extensive involvement of staff in working directly with our parking RMS
vendor to implement a full on-line permit sales process for the 14-15 academic year. This includes
utilizing our campus databases to populate the parking RMS to define/allow permit purchases that
are appropriate for the customer type. For example, on campus resident students who live on North
Campus are only allowed to purchase a North Campus residence permit. This system should reduce
data entry by our office staff, making updates to addresses, vehicle types, plate numbers, cell
phones, etc. to be done by the customer through a portal with their Stout log-in and password to a
customer information page. This system will also mean that all parking permit payments will be
done either with a credit card, charged to a student billing or paid through payroll deduction.
Almost 100% of all parking citation appeals are done on-line through our system. In very
limited cases, a customer will request to hand write an appeal due to inability in having internet or
computer access. We have in increase in parking citation payments being made on-line through this
system. We continue to have a reduction in the amount of cash handling in our office.
Highlights related to Transportation Services
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Bus ridership and routes
The Eau Claire bus route was added. There is a minor cost to ridership, but it moves between the
two cities four times/day.
Student government voted to increase segregated fee rates to cover a bond payment to Dunn
County Transit for a new bus for the Stout Route. The bus is being ordered and it is planned to
start being used during the 15-16 academic year.
Additional city only routes are being used by students. This includes a north/south and east/west.
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Marketing and awareness of the services
In working closely with SSA, a transportation marketing manager student employee has been
hired. This position will work closely with transportation services and sustainability to work on
increasing ridership and awareness of services.
2014 – 2015 Academic Year Internal Initiatives/Goals
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Department of Education/Federal Title IX/SaVE Act/Clery requirements
Create Police & Parking Advisory Board
Heroin/Opiates and Prescription Drug use/abuse responses/prevention
Parking Permit changes
o Implement reserved Housing permits
o Evaluate survey results and implement
o Implement E-permit process with daily charge
 Transportation
o Increase ridership of bus routes
o Review potential incentive programs for alternative transportation
o Review and enhance marketing and awareness of programs
o Implement a car-share program on campus
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