390
REPORT To EXECUTIVE MAYOR
17 JUNE 2009
CITY OF CAPE TOWN i ISIXEKO SASEKAPA I STAD KAAPSTAD
1
ITEM NUMBER:
2
SUBJECT
Me 39/06/09
COMMUNITY SERVICES: 200912010 SERVICE DELIVERY AND BUDGET
IMPLEMENTATION PLANS (SDBIPs) AND BUSINESS PLANS
ISIHLOKO
liN KONZO ZOLUNTU: UNIKEZELO LWEENKONZO LWANGO-2009/2010
KUNYE NEZICWANGCISO ZOKUMISELWA KWEBHAJETHI (SDBIPs)
NEZICWANGCISO ZOSHISHINO
ONDERWERP
GEMEENSKAPSDIENSTE: DIENSLEWERINGS- EN
BEGROTINGSIMPLEMENTERINGSPLANNE (SDBIPs) EN SAKEPLANNE VIR
2009/2010
3
RECOMMENDATION OF THE COMMUNITY SERVICES PORTFOLIO
COMMITTEE: 04 JUNE 2009
RECOMMENDED that
(a)
the Mayoral Committee approves the 2009/2010 Directorate Service
Delivery and Budget Implementation Plans and Business Plans.
(b)
Council notes the 2009/2010 Directorate Service Delivery and Budget
Implementation Plans and Business Plans.
ISINDULULO SEKOMITI YEENKONZO ZOLUNTU SOMHLA
WE-04 JUNI 2009:
KUNDULULWE ukuba
(a)
iKomiti kaSodolophu/yoLawulo mayiphumeze uNikezelo IweeNkonzo
IweCandelo loLawulo lowama-2009/2010 neziCwangciso zokuMiselwa
kweBhajethi kunye neziCwangciso zoShishino.
SUMMARY PAGE - REPORT TO MAyea
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391
(b)
Ukuba iBhunga maliqaphele uNikezelo IweeNkonzo IweCandelo loLawulo
lowama-2009/2010 neziCwangciso zokuMiselwa kweBhajethi kunye
neziCwangciso zoShishino.
AANBEVEEL PORTEFEULJEKOMITEE OOR GEMEENSKAPSOIENSTE:
04 JUNIE 2009
AANBEVEEL OAT
(a)
die burgemeesterskomitee die dienslewerings- en
begrotingsimplementeringsplanne en sakeplanne van direktorate vir
2009/2010 goedkeur.
(b)
die raad kennis neem van die dienslewerings- en
begrotingsimplementeringsplanne en sakeplanne van direktorate vir
2009/2010.
SUMMARY PAGE - REPORT TO MAyeO
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392
REPORT To
COMMUNITY SERVICES PORTFOLIO COMMITTEE
MAYCO
COUNCIL
1.
ITEM NUMBER:
2.
SUB ..IECT
CITY DF CAPE TOWN! ISlmo SASEKAPA I STAD KAAPSTAD
(LSU - 8340)
COMMUNITY SERVICES: 2009/2010 SERVICE DELIVERY AND BUDGET
IMPLEMENTATION PLANS (SDBIPs) AND BUSINESS PLANS
2.
ISIHLOKO
IINKONZO ZOLUNTU: UNIKEZELO LWEENKONZO LWANGO-2009/2010
KUNYE NEZICWANGCISO ZOKUMISELWA KWEBHAJETHI (SDBIPs)
NEZICWANGCISO ZOSHISHINO
2.
ONDERWERP
GEMEENSKAPSDIENSTE:
DIENSLEWERINGSEN
BEGROTINGSIMPLEMENTERINGSPLANNE (SDBIPs) EN SAKEPLANNE VIR
2009/2010
3.
PURPOSE
To submit to the Portfolio Committee for their consideration and recommendation,
the 2009/2010 Directorate SDBIP information pack which contain the:
• Directorate SDBIP
• Departmental Business Plans - narrative; and
• Departmental SDBIPs.
These documents underpin the 2009/2010 Corporate SDBIP that will be
submitted to the Executive Mayor for approval in terms of Section 53(1 )(c)(ii) and
69(3)(a) of Act No. 56 of 2003: Local Government: Municipal Finance
Management Act (MFMA).
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393
4.
STRATEGIC INTENT
The SDBIP is a detailed plan for implementing the municipality's service delivery
as outlined in the Integrated Development Plan (IDP) and budget. It includes the
service delivery targets and performance indicators for each quarter which should
be linked to the performance agreements for senior management.
The
performance criteria contained in the SDBIP are designed to achieve Good
Governance and Regulatory Reform, as well as facilitating the accomplishment of
Council's other strategic focus areas i.e.
•
•
•
•
•
•
•
5.
Shared Economic Growth and Development
Sustainable Urban Infrastructure and Services
Energy Efficiency for a Sustainable Future
Public Transport Systems
Integrated Human Settlements
Safety and Security
Health, Social and Community Development
FOR DECISION BY
Portfolio Committee, Mayco and Council.
6.
EXECUTIVE SUMMARY
The 2009/2010 Directorate and Departments SDBIPs contain the objectives,
indicators and quarterly targets by which progress will be measured during the
2009/2010 financial year. These are derived from the Integrated Development
Plan of the City, which serves before Council on 27 May 2009, and are an
elaboration of the Five Year Corporate Scorecard contained in the IDP. The
Departmental Business Plans provides the narrative to understanding the
SDBIPs.
The purpose of this report is to submit the 2009/2010 Directorate's SDBIP
information packs to the Portfolio Committee for consideration and
recommendation to the Executive Mayor. The Directorate SDBIP information
pack is attached as Annexure A. The electronic versions will be placed on the
city website at www.capetown.gov.za/idp after it has been noted by Council.
09_10 Com Serv DIR_DEPT SDBIP REPORT 19 May
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7.
7.
RECOMMENDATIONS
7.1.
That the Portfolio Committee makes recommendation to the Executive
Mayor on the contents of the 2009/2010 Directorate Service Delivery and
Budget Implementation Plans and Business Plans.
7.2.
That the Mayoral Committee approves the 2009/2010 Directorate Service
Delivery and Budget Implementation Plans and Business Plans.
7.3
That Council notes the 2009/2010 Directorate Service Delivery and Budget
Implementation Plans and Business Plans.
ISINDULULO
7.1
Ukuba iKomiti yeMicimbi yeSebe yenze isindululo kuSodolophu
weSigqeba ngokumalunga neziqulatho zoNikezelo IweeNkonzo lowama2009/2010
kunye
neziCwangciso
zokuMiselwa
kweBhajethi
neziCwangciso zoShishino.
7.2
Ukuba
iKomiti
kaSodolophu/yoLawulo
mayiphumeze
uNikezelo
IweeNkonzo IweCandelo 10Lawulo lowama-2009/2010 neziCwangciso
zokuMiselwa kweBhajethi kunye neziCwangciso zoShishino.
7.3
Ukuba iBhunga maliqaphele uNikezelo IweeNkonzo IweCandelo 10Lawulo
neziCwangciso zokuMiselwa kweBhajethi kunye
neziCwangciso zoShishino.
lowama-2009/2010
7.
AANBEVELING
7.1
Dat die portefeuljekomitee aanbevelings by die uitvoerende burgemeester
en
maak
oor
die
inhoud
van
die
diensleweringsbegrotingsimplementeringsplanne en sakeplanne van direktorate vir
2009/2010.
7.2
en
die
diensleweringsDat
die
burgemeesterskomitee
begrotingsimplementeringsplanne en sakeplanne van direktorate vir
2009/2010 goedkeur.
7.3
raad
kennis
neem
van
die
diensleweringsen
Dat
die
begrotingsimplementeringsplanne en sakeplanne van direktorate vir
2009/2010.
09_10 Com Serv DIR_DEPT SDBIP REPORT 19 May
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395
8.
DISCUSSION/CONTENTS
8.1.
Constitutional and Policy Implications
The process is driven by legislation.
8.2.
Environmental implications
Does your report result in any of the following:
No
[8J
Yes
(if yes, please complete the section below by clicking on the relevant tick boxes)
Loss of or negative impact on natural space
and/or natural vegetation, rivers, vleis or
wetlands?
An increase in waste production or
concentration, pollution or water usage?
0
Loss of or negative impact on the city's
heritage, cultural and scenic resources?
0
Development or any construction within
500m of the coastline?
0
Does your activity comply with the National Environmental Management Act (NEMA)?
(mark by clicking on the tick box)
Yes
0
No
o
Does your report complement and support the City's approved IMEP strategies?
(if yes, please select from list below by clicking on the relevant tick box)
Biodiversity Strategy and
Biodiversity Network
Environmental Education
and Training Strategy
Integrated Waste
Management Strategy
0
0
0
Coastal Zone
Management Strategy
Heritage Management
Strategy
Invasive Species Strategy
0
0
Energy and Climate
Change Strategy
Air Quality
Management Plan
0
0
0
Do the activities/actions arising from your report:
(if yes, please select from list below by clicking on the relevant tick box)
Enhance Cape Town's unique environmental
assets?
8.3.
0
Negatively impact on Cape Town's
unique environmental assets?
0
Legal Implications
The process of preparing a Service Delivery and Budget implementation
plans must inter alia, comply with:
Section 53 (1)(c)(ii) and 69(3)(a) of Act No. 53 of 2003: Local Government:
Municipal Finance Management Act.
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396
8.4.
Staff Implications
Does your report impact on staff resources or result in any additional staffing resources
being required?
8.5.
No
[l;J
Yes
D
Risk Implications
Does this report and/or its recommendations expose the City to any risk?
(Le. does it have any adverse influence on service delivery?)
No
[l;J
Yes
8.S.
D
Other Services Consulted
All relevant Directorates
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397
ANNEXURES
Annexure A:
Directorate and Department Service Delivery and Budget Implementation
Plans and Departmental Business Plans
FOR FURTHER OET AILS CONTACT:
NAME
CONTACT NUMBERS
E-MAIL ADDRESS
. DIRECTORA TE
Mark Trieod
.0214002947/0843000251
Mark. trieod@capetown.gov.za
Community Services
FILE REF No
SIGNATURE: DIRECTOR
~
i""4d::/
[J1" REPORT
COMPLIANT WITH THE PROVISIONS OF
COUNCIL'S DELEGATIONS, POLICIES, By-LAws
AND ALL LEGISLATION RELATING TO THE MATTER
UNDER CONSIDERATION.
o
LEGAL COMPLIANCE
NON-COMPLIANT
(Author to obtain signature before submission to
Executive Support)
COMMENT:
DATE
Comment:
ame]
efore submission to
DATE
to
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398
CITY OF CAPE TDWN
ANNEXURE A
eSfXEKO SASEKAPA
i HAD t<AAPSTAD
THIS CITY WORKS FOR YOU
2009/201 0 Service Delivery
.and Budget Implementation
Plans and Business Plans
Directorate:
Community Services
399
SDBIP Information Pack
Index
1. Community Services Directorate SDBIP
2. Department: City Parks
2.1 Departmental Business Plan
2.2 Departmental SDBIP
3. Department: Library Information Services
3.1 Departmental Business Plan
3.2 Departmental SDBIP
4. Department: Sport, Recreation and Amenities
4.1 Departmental Business Plan
4.2 Departmental SDBIP
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Lillklo
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SR&A
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Unlt-6f
Indicator
·',·;~,c',\.
Meuure
' . » ' ; "", '."",,
Priolitise skills development
based on the needs of the
local economy,
. i~,r
~~~ .•.•Ii1.{~~~I~~---)"
' . ! I~~~~,~~U),
','
<
;
"",!
SR&A: 618
# of job opportunities created,
#
:;~~.,c;··'\ r:!'
'. tYi, ITarget
Ifa;g~2-!~J ',.,'
,:' i'"
';"I,C"
",
Total: 1622
SR&A: 622
Parks: 968
City Parks: 1000
,',
"
i"•."',( ,>,;,.,\;' ,/'
,
,,'
,c'.".
3rt! Quart
Mareh 2010
Target
,,'
,;',
"),;' il'·. ~t~~~~9~iI
';~,;2~~.:;;,;'
,.. .."'~c:~;;~~.
t~Qi~i-; -I
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City Parks: 150
City Parks: 450
City Parks, 750
SR&A:O
SR&A:622
SR&A: 0
Quart
to AnnuatTarget
(e.U~~lst:f.lntBrventl(ms,
projects,
fdcuitlil.$tbat tll~ target applies to)
.c~'r, ",•• ,;.'.
SR&A,
Lifeguards: 259
Clerks: 7
Acress controllers' 42
City Parksc 1000
Workers: 217
Play leaders: 97
SR&A: 0
Parks: (labor brokers; community
park workers; contractors)
4
1.8
NA
5
Com
Serv
. , -
2,6
NA
Com
Serv
Parks
SR&A
Cust
'SR&A
---
Prepare for hosting of the
FIFA 2010 World Cup in the
City of Cape Town in
accordance w~h FIFA's
requirements and the City's
developmental objectives
,~--
Cust
Manage and maintain the
Citys beach nodes,
# of Community Services
5 programs
5
2010 soccer world cup
programmes I initiatives
implemented according to the
planned mileslones,
#
---
Programme City Parks: 1
s
SR&A: 4
~
# of beaches awarded blue
#
flag status,
Quart
--
I'~'
7 Beaches
6 Blue Flag awarded Blue
Beaches Flag Status:
Quart
5 programs
developed
according to
planned
milestones
5 programs
developed
according to
planned
milestones
5 programs
developed
according to
planned
milestones
5 programs
developed
according to
planned
milestones
City Parks: 1
1, Eastern Boulevard
SR&AProject 5000 (Spectator
development), International PSL Club
tournament, Metropolitan Premier
Cup Bayhill toumament, Volunteer
Plan
--
7 beaches
7 beaches
7 beaches
7 beaches
awarded Blue flag awarded Blue flag awarded Blue flag awarded Blue flag Big Bay, Clifton 4th; Muizenberg,
status according status according status according status according Mnandi; Camps Bay; Strandfontien;
to planned
to planned
to planned
to planned
Bikini
milestones
milestones
milestones
milestones
.
"
--- f----
6
58
NA
7
Com
Serv
f-----
5.8
NA
Com
Serv
8
NA
NA
Com
Serv
Develop and implement
community services faCility
Investment framework
Development of a community
facility investment
framework according to
planned milestones,
Project
Phase lA &
Phases
lB ofa 5
(Milestones phase plan
completed) completed
---
~-
Lib
Parks
SR&A
--- .-
5.9
Cust
1,--
-
Lib
Parks
SR&A
Cust
Develop and implement
community services facility
Investment framework
# of departmental Draft
Investment Plans, containing
priolities signed olf,
1---. - 1----'
Cust
Improve service delivery
standards toward s
comparable international
slandards,
#
New
Completed by
March 2010
Phase 3
completed
Phase 4 & 5
completed
r---
---
3 Departmental
Investment Plans
signed oft ( one
per Department)
Quart
-
-
8
# of key Departmental
New
City Parks: 3
SR&A: 3
LIS: 2
Quart
Project plan contains 5 high level
phases (milestones),
~
Last phase is planned to be
~
completed by March 2010
,---,
--
3 Draft
3 departmental
Departmental
investment plans
Investment Plans
in process of
signed olf, ( one
being developed
per Department)
8 Service Delivery 8 Service Delivef)/ 8 Service Delivery 8 Service Delivef)/
Strategies
Strategies
Strategies
Strategies
developed
developed
developed
developed
according to
according to
according to
according to
planned
planned
planned
planned
milestones
milestones
milestones
milestones
<::::';)
Investment plan must include both
facilities that need to be established
(growth) as well as those that need to
be closed (retraction),
---- 1--
--
#
-
Project Completed
---
Service Delivery Strategies
developed,
Phase 2
completed,
Quart
--
,
-
City Parks: Facility management,
Stakeholder management, Planning &
Development strategy
SR&A: Booking, Resorl
management, IMS
LIS, Collection Dev. One ICT system
~
---I....-
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.·that .the target applies to)
3
12
5.9
NA
Com IParks &
Serv
SR&A
Cust
Improve service delivery
standards towards
comparable international
standards.
# of.!l!Y! major community
facilities developed
according to planned capital
budget milestones.
#
7
City Parks: 6
(1 District Parks
5 Cemeteries)
SR&A: 5
LIS: 1
Housing Project
New: Parkwood Sports Complex:
Devetop
New: Bardale: Develop MPC
LIS: Harare
10
5.9
NA
Com IParkS &
Serv
SR&A
Cust
Improve service delivery
standards towards
comparable international
standards.
# of selected major
community facilities (over
R300.000) to be upgraded
according to planned capital
budget mileslones.
14
#
15
City Parks:
5 District Parks
2 Cemeteries
SR&A: 7
11
Quart
12 New major
12 New major
12 New major
facilities
facilities
facilities
developed
developed
devetoped
accordll1g to
according to
according to
planned capital
planned capital
planned capital
budget milestones budget milestones budget milestone
City Parks: 6
1 District Parle Jack Muller Park
5 Cemeteries: Wallacedene,
Welgemoed, Khayelitsha, Maitland
Mausoleum Phase 1, Metro SouthEast
12 New major
SR&A: 5
facilities
New: Construct Sport Complexdeveloped
Witsands Atl
according to
New: Eerste River New Sports
planned capital Complex: Housing
milestones New: Eerste River New MPC:
SR&A: 7
1. Upgrade: Sea Winds Sports
Complex Phase 3
2. Upgrade: Kogel bay Resort:
3. Upgrade: Hartleyvale Stadium:
Floodlights
4. Upgrade: Vygieskraal Stadium.
14 Major
14 Major
14 Major
14 Major
Upg Athletics Track
5. Upgrade: Soetwafer Resol'!:
community
community
community
community
Q rt I facilities upgraded facilities upgraded facilities upgraded facilities upgraded 6. Upgrade: Turfhall Stadium·
ua
according to
according to
according to
according to
7, Upgrade: Khayelitsha Athletics
planned capital
planned capital
planned capital
planned capital Spectator Stand
budget milestones budget milestones budget milestones budget milestones
_
City Parks: 7
--District Parks: Company Gard~
DurtJanville Rose Gardens,
Khayelitsha Wetlands, Westridge
Park, Maynard Park
Cemeteries: Maitland, Sir lowry's
Pass
w:::..
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3
11
5.9
NA
Com
Serv
lib
Parks
SR&A
Cust
improve service delivery
standards towards
comparable international
standards.
# of flagship facilities to be
develo pod to agreed
standards.
City Parks: 3
#
New
Quart
I
LIS: 1
SR&A 7
facilities
developed to
flagship slatus
according to
planned
milestones
11 facilities
developed to
flagship status
according 10
planned
milestones
11 facilities
developed to
flagshIp slatus
according to
planned
milestones
11 facilities
developed 10
flagship status
according to
planned
milestones
12
5.9
13
NA
Com
Serv
lib
Parks
SR&A
Cust
Improve service delivery
standards towards
comparable intemational
standards.
10
# of flagship facilities
maintained to agreed
standards.
#
New
City Parl<s'
LIS: 1
SR&A: 8
Quart
I
10 facilities
maintained to
flagship standard
I
10 facilities
maintained to
flagship standard
I
10 facilities
maintained 10
flagship standard
SR&A: 7
Targets (Project Structure) not yet
defined, awaiting finalise business
plan as requested by EO
1. To be developed: Sport Venue:
Stephen Reagan
2. To be developed: Sport Venue:
Malibu
3. To be developed: Community
Centre: Strand Town Hall
4. To be developed Resort:
Soetwater
5. To be developed: Resort: Hendon
Park
6. To be developed: Swimming Pool:
Strand
7 To be developed' Swimming Pool:
Sea Point
lIS:1 Bellville
City Park.:3
Cemeteries: MaItland, Guguletu
Parks: Khayelilsha Wetland Park
SR&A:8
Targets {project Structurel not yet
defined, awaiting finalise business
plan as requested by ED
1. Flagship facilities: Sport Venue:
Belhar Indoor Centre
2. Flagship facilities: Sport Venue PP
Smit
3. Flagship faCilities' Stadia:
Veladrome
10 facilities
( Flagship facilrties Stadia: Alhlone
maintained to
Stadium
nagship standard 5. Hagship facilities: Beach: Mnandl
Beach
6. Flagship facilities: Swimming Pool:
Bellville Pool
7. Flagship facilrtles: Public Toilet:
Big Bay
8. Flagship facilities Calegory TBD:
Pnncessvlei Eco Centre
City Park.: 1
District Parl<s: Company:Gardens .
LIS: 1 Central
I
~
Q
N
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PlrObj.
,,·1I
31
:'1" ';
There will be bolh an increase and
decrease in open hours but this will
ultimately result in 63 libraries
Improve service delivery
5,9
NA
Lib
I
Cust
Istandards towards
,
comparable rntematlonal
standards,
I
I No of Libraries open
according to minimum set
open hours
#
66
63 of 98
I Quart I
63
63
63
63
I reaching minimum open hours, This
is a direct result of the vacancy
budget being cut
Ollen hour standards:
Community libraries: 35 hrS/Wk
Regional libraries' 45 hrslpwk
63 hrslwk
SG.1
5.9
I
Com
Serv
I I
Parks
C
t
us
I
Improve service delivery
standards towards
comparable international
standards.
I Number of community parks I
mowed and cleared
according to minimum
standard
2829 of
4006
#
3058
I Quart I
2t41
2446
2752
3058
measured
according to the mowing cycles (6
weeks) established as part of the City
Parks maintenance standards, During
this period, the cleaning of the
facilities in terms of litter pickIng and
dumping removal also has to be done
in terms of the sel maintenance
I standard. The total figure excludes
the total number of Road reserves
that are mowed by City Parks
Annual target equates to 100% (3058
of 3058).
Spatial errors have been identified
and rectified and this has resulted in
the reduction in the number of spatial
features listed as community parks
(Le, 4006 to 3058). No community
I parks have been removed.
1s1
This indicator will be measured
according to the mOwing cycles(6
5.9
5C.l
I
~~~
I I
Com
Serv
SR&A
Cust
Parks
I
Improve service delivery
Cust
standards towards <
comparable ",[ematronal
standards.
I No of cemeteries cleaned
and mowed according to
minimum standards
I cemeteries
# of
I
31
37 (of 37)
New
360 (of 513)
New
121 (of 202)
I Quart I
IweekS) established as part of the City
Parks maintenance standards. During
this period, the cleaning of the
facilities in terms of litler picking and
dumping removal also has to be done
in terms of the set maintenance
standard.
37
37
37
37
140
180
270
360
Equates to 70% (360 of 513) Sport
fields with complete grass cover
80
95
110
121
Equates to 60% (121 of 202) halls
that are open, safe and clean
(ablution/toilets, hall an~ kitchen),
161
17
--<>r««<
5C.1
5.9
181
I
I
Com
Serv
SR&A
Cusl
Improve service delivery
standards towards
comparable international
standards.
Improve service delivery
standards towards
comparable intemational
standards<
Number of fenced formal
Sport fields with complete
grass cover
Number of open. safe and
clean halls (ablution/toilets,
hall and kitchen)
# of sport
fields
I
# of halls
I
Quart
I
Quart
I
~
=
r:.....:>
1
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Improve service delivery
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I
J
....
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"
"
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~j~~;:~Stel
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pools that meet water quality
standards throughout the
season
# of
swimming
pools
New
I
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34 (of 36)
L
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iii
.Q
c.
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n
Quart
1---- I--------
1,stQuart .'
Sept,l!o~:'f. ....
Target . ..... ~ ;,\
I
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W
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i;.'/~.;»,
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Target
••.;:it.;~li~j~i~:,·:: f!ppp~~ng~e~alltoAnnualrarget
1~:~~~~1,~;:;:~f~~ ~:gi~i:~ih~rVentiOflS
'~:;1~I;l;,:~:;
34
34
-----
5
.
•. projects.
fa~~lmes.thaHhe target applies to)
;
5
'."
,
..,.;
.
Equates to 95% (34 of 36) of
swimming pools that meet water
quality standards throughout the
season. Pools open all year around:
Long street Pool. Sea Point Pool,
Mnandi Pool and strand Pool (Blue
Downs Pool will be ope, ational in July
2009)
-----
------
Parks: Cemetery signage boards to
be offered lor advertising space
# of departm.",tal initiatives
5,9
Com
Serv
NA
20
,-,
72
Lib
Parks
SR&A
Cust
NA
Lib
Parks
SR&A
Cust
Cust
Promotion 01 sustainable
communHies and healthy
lilestyles through the
promotion of community
based sport, recreation and
library services, programmes
and initiatives.
Com
Serv
SR&A
Cust
Promotion 01 sustainable
communities and healthy
lifestyles through the
promotion of c.ommunity
based sport, recreation and
library services, programmes
and initiatives.
23
% 01 Municipal Facilities
Committees (previOUSly called
Facilities Management
Committees) operational
(developed & maintained)
------
NA
Com
Serv
SR&A
New
_
Parks: 1
LIS: 1
SR&A: 12
Quart
% of Local Councils 01 Sport
that present programmes in
identified High Youth at Risk
areas targeting youth not
involved in organised sport.
Parks: 1
LIS: 1
SR&A: 12
initiatives
implemented (2
per distri<:-1)
according to
planned
milestones.
Parks: 1
LIS: 1
SR&A: 12
initiatives
implemented (2
per district)
according to
planned
milestones
Parks: 1
LIS: 1
SR&A: 12
initiatives
implemented (2
per district)
acc.ording 10
planned
milestones.
SR&A. 12 initiatives- 2 per district.
These will inctude partnerships with
external international donors e.g,
Principaity of Monaco as well as
commercial partners who will provide
services andlor equipment in lieu 01
advertising space
LIS: Entering into MOU's with Friend!
of the Libraries; Pursuing
sponsorships in support of outreach
programmes
..
-----
85%
%
95%
Quart
10%
30%
----
22
7.3
#
' , -
Provide developmental
programmes and events that
% ward allocation projects
impact positively on the social
completed,
fabric 01 communities and
visitors in the City
.- ;---.
7.3
implemented generating
additional external & internal
resources lor service
delivered
'-'
7A.4
21
Improve service delivery
standards towards
comparable international
standards.
Parks: 1
LIS: 1
SR&A: 12
initiatives
implemented (2
per district)
according to
planned
milestones.
1----
-----
60%
f---.
95%
-----
------
~-
r::.>
~
%
------
%
75%
1-"
85%
Quart
75%
80%
85%
85%
.----.
New
-----
60%
Quart
20%
40%
50%
60%
High Youth at Risk Areas: Bellville,
Blaauwberg North, Harare,
Lentegeur. Mandela Peace Park,
Manenberg. Samora Machel, Sile C,
Site: B, Tatelsig, Scottsdenel
Wallacedene
0910 ComServ SDBIP 070509 for PC
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8,5
~.
Promotion of sustainable
communities and healthy
lifestyles through the
promotion of community
based sport. recreation and
library services, programmes
and initiatives
'-'
;'"
26
Com
Serv
All
27
,-,
8A
28
Com
Serv
All
1---
,,-
8B,1O
8A,6
,-
8.4
8A7
Unitof "
Measure
I'la~l~t"
,/,c<.'. ~rcJune .
2010) •
No of sustainable programs
presented in partnership with
local Councils of Sport
targeting youth not involved in
organized sport
6
-~
% Expenditure on Capltat
Budget
%
85%
g:" ,,'
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95%
Management of key financial
% Expenditure on Operating
areas.
Budget
%
""·'d·.~"
3!l!QiJart
Maroh2010
,Z" 2;;:;;',"
~"l
!TlI;oti ';~F~ft~;~ .~%:.,
6
Quart
Target
",,'
6
Com
Serv
All
Fin
Management of key financial
areas.
6
98%
40%
Improve the organisational
and regutatory environment
% assets validated,
(% items on the GAMAP
Comptiant register verified)
----
% Capital projects meeting
original planned milestones.
-"~
Com
Serv
All
IP
Improve the organisational
and regUlatory environment
I
65%
95%
Corporate indicator & target
,-,
23%
Quart
Programmes will include:
• Capacity building e,g, training in
sports administration and financial
management.
• Volunteer recnuitment and
management.
• learn to swim and water safety
programmes,
• Recreation festivals
• Holiday programmes
• Sport against crime programs
6
----
95%
% improvement in the time
taken to close notiflcations
in terms of the Corporate
Works Management process
%
97%
100% assets
verified,
Annuat
Annul exercise
completed in 4th
Quarter
--,,-
75%
50%
85%
" - Baseline to i2o/~-iedudion in
%
Annul exercise
completed in 4th
Quarter
----
%
time taken to
be
determined close notifications
on 30,6,09 (measured
against the
baseline)
Quart
Supporting DetaU 10 AnnUlilorll,?et
.',' II~~~;~~·~'i'>.'
(e.g. list of in~entions, pri,lects.1
Ta~t.',j;;,;>,,~, facUities that the target applies toll
98%
,,-,
85%
85%
,-
Annul exercise
completed in 4th
Quarter
C--"'-
Corporate indicator & target
--,
,-,
' ' ' - '
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II~.:- '{"'Xi,;
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,
12%
'-
,
:"::::.:.
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areas,
25
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AG
Annexure A 1
Community Services 2009/2010 SDBIP
100%
Corporate indicator & target
.
----
85%
85%
Departments will only be able to
report on this indicator once the
corporate measuring tool is
operational,
Corporate indicator & target
----
3% redudion On
6% reduclio;;O;;- 9% reduction' on
2008/2009
200812009
2008/2009
baseline
baseline
baseline
Quart
12% reduction in-'
time taken to
close notifications
(measured against
the baseline)
1--'-
.,p..
C'
I:.J'!
fhe 4 month rolling average age of atl
notification ctosed within the
preceding 4 month period will be
to measure performance,
Corporate indicator & targel
29
--,
,-,
8,1
8AA
Com
Serv
All
O&l
Implement human capital
management systems and
processes to enhance staff
%of Ir ainil1g budget spent
alignment to business needs
and improve staff morale and
performance
O&l
Implement human capitat
management systems and
processes to enhance staff
alignment to business needs
and improve staff morale and
performance
30
%
95%
--,
90%
Quart
--"
«
30%
50%
----
70%
90%
Corporate indicator & target
--,
City~25%
8.1
31
8A.5
Com
Serv
All
%improvement in the
,positive employee climate as
per annual culture climate
survey.
%
Com Dey ~
30%
Parks
32%
US = 24%
SR&A=
33%
3% year on year
improvement
- "
Annual
City = 31%
Baselines and targets to be updated
Com Dev = 33%
once results are received in June 09
Parks 35%
LIS = 28%
Corporate indicator & target
SR&A = 36%
09 lor PC
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Link to
Link to
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Com
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34
35
r--
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NA
NA
Com
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All
1---- - - Com
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All
'. '. ,;.?1[ii¥: '.<.
O!~torate ObjeCtive in lOP
..
....
.~'~~::J.
O&L
O&L
Implement human capital
management syslems and
x, absenteeism due to sick
processes 10 enhance staff
alignment to business needs leave.
and improve staff morale and
lpertormance
O&L
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Implement human capital
management systems and
processes to enhance slaff
alignment 10 business needs
and improve slaff morale and
performance
_.
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:::""n~;=~'(~~~'·~~z;
Annual Target
Baseline.
(by June 201 II) .
i
. .,
1$tQulirl:
I.r ,
<II
.'. 2i).~ .Quart
S,pt2009
Pe<;2QO!l
Target,. '.
t~llIet
#
130
City Parks: 20
SR&A: 18
LIS: 92
New
Com Serv
Annual Av
=4.6%
%
Quart
supporting
o~biiiio Annua! TIIl'9etJ
.
..•.
proJectS.
\e,g. List of In~~tions,
facilities thai the urget applies toj
.
"
.
...
Parks' 20; lIS.92;
Parks' 15; US:45;
SR&A: 18
SR&A: ??
130 Area
60 Area managers
City Parks: 20
managers
attended phase 1
attended phase 1
01 "Management
SR&A: 18
of "Management
Rejuvenation
Rejuvenation
Program" as per
US 92
Program" as per
planned
planned
milestones
milestones
Directora!e Av of
<4%
(based on 12
month period)
Quart
Average:
SR&A: 3.40%
LIS: 3,50%
Parks: 5.7%
Average:
SR&A: 3.23%
LIS: 3.50%
Parks: 5.5%
Average'
SR&A: 3.06%
LIS: 3,50%
Parks: 5.3%
Average:
SR&A: 2.89%
LIS: 3.50%
Parks: 4,9%
Information sourced from SAP BI
based on a moving annual average
I.e. a 12 months period
Directorate Av of
<0.6%
(based on 12
monlh period)
Quart
Average:
SR&A: 0.58%
Parks: 1,5%
LIS: 0.15%
Average:
SR&A: 0.57%
Parks: 1.3%
LIS: 0.15%
Average:
SR&A: 0.54%
Parks: U)",{,
LIS: 0.15%
Average'
SR&A: 0.51%
Parks: 0 7%
LIS: 0.15%
Information sourced from SAP BI
based on a moving annual average
i e. a 12 months period
----Com Serv
Annual Av
= 1.0%
%
-
1\
~-
.
Target
June 2010
-- - - - - - r-- ---
.····""···..I.·K./.~~.·!.P.·1·····
~-
4th.Quait
3(tl Quart
.' Mai'Ch 2010
...•....... rarg~t
Parks:5; LlS;O
Parks: 10; lIS.O;
SR&A: ??
SR&A: ??
5 Area managers 10 Area managers
attended phase 1 attended phase 1
of "Management of "Management
Rejuvenation
Rejuvenation
Program" as per Program" as per
planned
planned
milestones
milestones
~~~~~.~~;;,:j;;~-:;,~;~.~;~ . . .
--
:.:
......
# of Area Managers that
have attended phase 1 of
"Management Rejuvenation
Programme"
Implement human capital
management systems and
% absenteeism due to
processes 10 enhance staff
alignment to business needs unauthorised teave.
and improve staff morale and
performance
. . ' . , I·,,;,
i
,',.,a
.....
UniiOf '.
M~lIure
32
8.1
I
I
-_._._-_._
~
.:;
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._ ......
_._
.............
__
............
-
-
- - -....... - -
C!1T or CAl'! IIIlIK IS!XtK6 S~3Um. stu P.AAfSl$j
DEPARTMENTAL BUSINESS PLAN
2009/2010
Department : City Parks
Acting Director: Chantal Hanslo
~
c=>
-.l
Contact Person: Ms Y Colley
Page 1 of 5. 0910 City Parks Business Plan
1.
EXECUTIVE SUMMARY
City Parks develops and manages most of Cape Town's public open spaces, including its parks, cemeteries, natural areas,
recreation areas on water bodies, informal sports fields and landscaped road reserves. It aims to protect the City's wealth
of biodiversity and further 'green' it via various tree planting initiatives. Together with the Water Services Directorate, it also
assists with the implementation of the City's water demand strategy. The Department plays an important role in job creation
by initiating community partnerships and in raising public environmental awareness to ensure the continued protection of
our natural surroundings.
2
PURPOSE AND SERVICE MANDATE OF DEPARTMENT
Purpose
Vision
To be recognised as a leading provider of quality parks and dignified cemeteries there by contributing towards a better life
for all.
Aims/Objectives
•
To provide quality and accessible zoned public open spaces
•
To create and manage biodiversity and greening projects in a sustainable manner
•
To provide a dignified and efficient burial service
•
To foster effective community consultation and engagement
.,;:::.
Q
00
Customers
•
Communities
Customer Demands/Expectation
•
Efficient and effective service delivery
Page 2 of 5. 0910 City Parks Business Plan
Aim of the Department
•
3.
To provide quality zoned public open spaces and dignified cemeteries
LEGISLATIVE IMPERATIVES:
Legal Requirements/Regulatory Environment impacting on the Department include:
4.
•
The National Environmental Management Act
•
The Constitution of SA (Act 108 of 1996)
•
Section 24 of the Bill of Rights and Schedule 4 and 5 which indicate that everyone has the right to an environment
that is not harmful to their health and wellbeing and their right to have the environment protected through reasonable
legislative and other measures.
Partners and Stakeholders in the Strategy Plan
I
Partnersl Stakeholders
Roles and Responsibilities
f--.. -
Individual community members
Community buy-in, partnerships
~
Non Governmental Organisations
Partnerships
Private sector
Involvement, support, inputs
,- . - - - - - - - - - - - - - - - - - - - - .
Various City Departments
~
c:.o
Integrated projects, consultation and collaboration
\--
Provincial Departments
Partnerships and involvement
Page 3 of 5. 0910 City Parks Business Plan
5.
6.
RESOURCES
•
Capital Budget:
R 32 202 282.00
•
Operating Budget:
R 495 937 074.00
•
Staff Compliment:
1504
BACKLOGS AND RESOURCE CONSTRAINTS
A lack of human and capital resources inhibits the implementation of the prescribed minimum maintenance standard as
determined by the department.
7
ASSUMPTIONS AND RISKS
7.1
Assumptions
That City Parks will continue to be resourced at adequate levels to meet service delivery standards
7.2
Risks
The department has a comprehensive Risk Register in place. Of most concern are the risks mentioned beneath:
r
N~iSks~ti-on
--1
. Loss of institutional memory
I
, Implement a mentorship program by
identifying mentors and coaches in the
department
~ ~ 2~ -LaCk of critical skills to pertorm specialized areas-c-Recruit and select suitably skilled
e.g. tree climbing, horticulturists, landscaping
._,.i
personnel.
R~sponSibility
All, with Support Manager to manage
Support Manager and Recruitment &
Selection
._. .
_-----------
3
Talent management
Ongoing supervisory training
Support Manager
4
Impact of climate change
Manage changes in weather patterns
affecting maintenance cycles
All District Managers
I
Page 4 of 5. 0910 City Parks Business Plan
)f.::..
;-..
c:.':I
8.
STRATEGIC ALIGNMENT TO THE lOP
8.1
Identify and describe the linkages to the strategic Focus Areas and Objectives in the lOP.
•
8.2
9.
Strategic Focus Area 5C: Parks and Cemeteries maintained according to defined minimum maintenance standards.
KEY PROGRAMMES
•
City Parks 2010 Soccer World Cup programmes: Partial upgrade of Eastern Boulevard.
•
Conserving biodiversity by implementing deliverables identified in the City Parks Greening Strategy.
•
Improvement of delivery standards in City Parks through the development of strategies which include Facility
Management, Communication Management, Business Improvement and Planning & Development.
OBJECTIVES AND INDICATORS OF THE DEPARTMENTAL SERVICE DELIVERY AND BUDGET IMPLEMENTATION
PLAN (SDBIP)
Attached the 2009/10 City Parks SDBIP.
10.
AUTHORISATION
.r.:.
The undersigned do hereby indicate their agreement with the contents of this document and the outcomes.
.....
......
~C~ing
~
--
Name
Director
c:::': n~'v~C\
Date
\1+0
lA So
(CJ
I
=-
&:'.,
~•.~
"
,:)0
'\ ,-,"_,J
Page 5 of 5. 0910 City Parks Business Plan
CITY PARKS 0910 SDBIP Updated 190509 yc
C
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J
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AE
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I
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CITY PARKS 2009/2010 SOBIP
Annexure A: 2.2
1
.\2
iil
n
8'
liriktO
2
Link to
tOPi' Corp.
SFA·& .
Scorecard
tllfo.bj,
1,5
iii
tt
NA
Com Dev
-
I~~.;
j,:
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'.,
..
'.
•..•.••..
'
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.
~. r.:.·..
:.,~~·~;~~';.::••.
~}; ;>:.~;;fj.;•.;:·
:
...
..,....
>,
Baseline
Annual. Tal'jJirt"
(by June 20tO)
..'
.
Prioritise skills development based
Parks on the needs of the local
# of temporary job
economy,
opportunities created
-'
I~~~
~t2
1000
968
". ~tri<~llart.
'~"~;i';~
•. '
'. I.··..."
intiQuali
k..;: ....
tltit.09· .
."
Tal'jJet~-t;). I:;:~~:: 'v •
I':
' I}a~~~.,
•.• . . . . .
150
450
J!llle10
~#Uet
750
General
•. '. " ' ; , '.. . . . . . ;
CQmment
.
. ...';\>"';.'
Suppoliiog Detail to Aonu~IT~~~et . '"
{e,g.list of InterventloJjs.f~I'()J~tS; fac:;lllti"s
thattl!e target applies tob':' .
. ' •..•.
.'
.•..
Targets made up from labor brokers;
community park workers; contractors ( Include
volunteers ).
1000
3
--
1,8
NA
Com Dev
Prepare for hosting of the FIFA
2010 World Cup in the City of
Cape Town in accordance with
Parks FIFA's requirements and the City'!
developmental objectives
,±- -NA
2.2
Parks
I
,2-
# of planned Greening
Strategy deliverables
to be implemented
4 planned
1 funded
1 initiative
implemented
1
New
---c---
NA
5.8
6
Com Serv
Develop and implement
Parks community services facility
investment framework
- - , - - r-----
5,8
NA
7
Com Serv
NA
8
---
NA
5.9
Com Serv
Initiative
developed and
implemented
according to
planned
milestones
1. Prioritise the
assessed Site for
Submit the
Management
Greening Strategy
Plans
to the EMT and
2, Revieew and
Portfolio
update the current
Committee,
Minimum
Standard
Development of a City
Parks facility
investment framework
according to planned
milestones
New
Initiative
developed and
implemented
CSIR Framework
according to
planned
milestones
--
Develop and implement
Parks community services facility
investment framework
City Parks Draft
Investment Plan
containing priorities
signed off.
New
A Draft
Departmental
Investment Plan
signed off,
# of key Departmental
Service Delivery
Strategies to be
developed,
New
Initiative
developed and
implemented
according to
planned
milestones
Initiative
developed and
implemented
according to
planned
milestones
,IU''''UlY
prioritize projects
fro Water
Strategy
2. Investigate and
implement
altemative
funding for Water
Initiative
developed and
implemented
according to
planned
milestones
Initiative. Eastern Boulevard
1--
---
Identify the
deiiverables for
the next financial
year.
~
,....,..
l'o..!l
Initiative
developed and
implemented
according to
planned
milestones
Initiative
developed and
implemented
according to
planned
milestones
Initiative
developed and
implemented
according to
planned
milestones
City Parks: 5
New
3
I
Page 1
Part of larger project. Investment plan could be
Capital budget plan Investment plan deferred
to March 10. Apply what you know.
Investment plan must include both facilities that
need to be established (growth) as well as
those that need to be closed (retraction),
-t-------
--
1-# of strategies being
implemented
according to roleout
plan,
Initiative
developed and
implemented
according to
planned
milestones
,-
Initiative
developed and
implemented
according to
planned
milestones
5 Service Delivery 5 Service Delivery
Strategies
Strategies
developed
developed
according to
according to
planned
planned
milestones.
milestones,
-~-
Improve service delivery
Parks standards towards comparable
international standards
Initiative
developed and
implemented
according to
planned
milestones
-
_ . , - -Improve service delivery
Parks standards towards comparable
international standards,
Initiative
developed and
implemented
according to
planned
milestones
-
--
5,9
9
Conserving biodiversity and
improving quality living
environments through greening,
education and access,
# of City Parks 2010
soccer world cup
programmes/initiatives
implemented according
to the planned
milestones,
3
3
5 Service
Delivery
Strategies
developed
according to
planned
milestones,
,-
3
5 Service Delivery
Strategies
developed
according to
planned
milestones,
Ust of strategies to be developed:
Facility Management -DG
Communication Management· NM
Planning and Development - JB
Business Improvement - DG
HR Improvement· NM
---
3
List of approved strategies.
Finance
Burial
Greening Strategy
CP 2009-10 Dir Com Dev
CITY PARKS 0910 SDBIP Updated 190509 yc
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CITY PARKS 2009/2010 SDBIP
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LInk to
lOP
SFA&
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2 (irOb
10
I
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NA
I
I
I
I
I
I
5.9
I
NA
I
5.9
131
I
I
Improve service delivery
Parks Istandards towards comparable
international standards
I
I
I
Com Dev
NA
I
I
Com Dev
I
NA
I
I
I
I
D
Com
ev
I
Improve service delivery
Parks I standards towards comparable
international standards
I
Improve service delivery
Parks Istandards towards comparable
international standards
I
P k Improve service delivery
ar s I standards towards comparable
international standards
Workshop
An amended parks bylaw promulgated
1 document
\
I
Com Dev
NA
5.9
I
I
Public
Participation
process
comments with
Councillors and
Stakeholders
Comments
I
R
P
b t t l Submit amended
by·law to Council
omm.
for Adoption.
r:s~ ~,o
a a
M3 Draft
M4
M3 Draft
amendments
Approval and
amendments to
Stakeholder
An amended cemetery
to By·law and promulgation of by By-law and review consultation and
by·law promulgated
review process
law
process
review process
,0
Improve service delivery
Parks standards towards comparable
international standards
M5
Final reports to
committees and
rei view process
--
I
Parks facilities being
developed according
to capital budget
milestones
1 District Park
2 Cemeteries
I
1 District Park
5 Cemeteries
4 Cemeteries
5 District Parks
7 District Parks 2 Cemeteries
I
I
6 New major
facilites
developed
according to
planned capital
budget
milestones
7 major faciijies
7 major facilties
upgraded
upgraded
according to
accordi ng to
planned capital
planned capital
budget milestones budget milestones
7 major facilties
7 major facilties
upgraded
upgraded
according to
according to
planned capital
planned capital
budget
budget milestones
milestones
I
# of City Parks facilities
3 District
to be developed
1 District Park
Parks
towards flagship
2 Cemeteries
2 Cemetereies
status.
I
I
e New major
e New major
facilites
facilites
developed
developed
according to
according to
planned capital
planned capital
budget milestones budget milestones
I
( of major City Parks
facilities upgraded
according to capital
budget milestones
Me
Approvals and
,
.
I
R,sk: delays .may be experienced
resulting
0
,
promu ga f
,onf
from the publ1c consultation process.
b I
y·aw
--
-----1t
15
);0:,'-:;';:::::;(
-
I
I
1
5.9
Inft"';'.J..I~·
I
I
NA
Improve service delivery
Parks Istandards towards comparable
international standards
# of new major City
121
. ,1
,I
I
+-i-t-i~
5.9
,,'.;-'
I
I
5.9
Annexure A: 2.2
I
,
# of City Parks facilities
maintained to
3 Distnct Park 1 District Park
flagship status.
Page 2
6 New maJor
facilites
developed
according to
planned capital
budget milestones
District Parks: Jack Muller Park (phase 1 as pe
plan)
Cemeteries: Wallacedene, Welmoed,
Khayelitsha, Maitland Mausoleum, Metro South
East
District Parks: Durbanville Rose Garden,
Khayelitsha Wetlands Park, Company's
Garden, Westridge Park, Maynardville Park,
Cemeteries:
Maitland, Sir Lowry's Pass
.....-
--
3 facilities
developed to
ftageship status
according to
planned
milestones
I
3 facilities
developed to
flageship status
according to
planned
milestones
I
3 facilities
developed to
flageship status
according to
planned
milestones
I
3 facilities
developed to
ftageship status District Parks: Khayelitsha Wetlands Park
according to
Cemeteries: Maitland & Guguletu
planned
milestones
I
I
1 facility
1 facility
1 facility
1 facility
maintained to
maintained to
maintained to
maintained to ,District Parks: Company's Garden
flagship standard flagship standard flagship standard flagship standard
CP 2009·10 Dir Com Dev
CITY PARKS 0910 SDBIP Updated 190509 yc
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CITY PARKS 2009/2010 SDBIP
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Annexure A: 2.2
I
~.
1_
Link to
lOP
SFA.&
2
IDirObj•
I~._..
I.
•
5.9
5C.1
I
Com Dev
I
..
Improve service delivery
Parks Istandards towards comparable
international standards
I
# of community parks
mowe d an d cIeaned
.
. .
g
accodrdrd,n to minimum
stan a
2829 of 4006
3058 (of 3058)
2141
2446
2752
3058
'This indicator will be measured according to th
mowing cycles (6 weeks) established as part of
the City Parks maintenance standards. Dunng
this period, the cleaning of the facilities in terms
of litter picking and dumping removal also has
to be done in terms of the set maintenance
standard. The total figure excludes the total
number
of Road reserves that are mowed by
.
City Parks.
Annual target equates to 100% (3058 of 3058)
Spatial errors have been identified and rectified
and this has resulted in the reduction in the
number of spatial features listed as communtty
parks (ie 4006 to 3058). No community parks
have been removed.
I(Cleaned = Litterpicking.)
161
'.
5.9
5C.1
\ Com Dev
4-+.
I
Improve service delivery
Parks Istandards towards comparable
international standards
I'
# of cemeteries
d
d
c ean:. an mowe
d
31
acco~ ~g to minimum
35 (of 37)
35
35
35
35
stan a s
I-I
This indicator will be measured according to th
mowing cycl e S(6 ~eeks) established as part of
the City Parks maintenance standards. Dunng
this period, the cleaning of the facilities In terms
of litter picking and dumping removal also has
to be done in terms of the set maintenance
' j s t a n d a r d ... ----- ~
% of community parks
59
.
1m rove service delive
p
ry
Parks Istandards towards comparable
.
Ii
I ta d d
mterna ona s n ar s
NA
t--'"
and ce;neteries
maintained to 40%
I f II t
.
f
",ve 0 a ca agones 0
defined maintenance
1,_
New
14---1
59
~
19
20
100%
I
100%
I
-
100%
I
100%
I
C
5 .1
Com
D
ev
P rk ~~~
d rd t
d
bl
a s stan a . s owar s compara e
mternalional standards
I ..
# of VISits per quarter
by district managers
I
.
~
Lost 194 osts throu h vacanc c
R"
Pth
9
Y
eVlewlng e monttormg process.
~ ,~."
New
11
11
11
11
11
20
80
20
40
60
80
I
1
5.9
I
• olD"'''"
I
. del'
. t - d tM,
100%
Ivery
mam alOe a
.
mprove service
Parks Istandards towards comparable
/Ievel of ancatagones of
.
t'
I
d d
d f' d
. t
Interna lona stan ar s e i n e main enance
standards.
NA
100%
North Park.
Com"",
••
••, ,,,'
0Waal
Central:GDurbanville
Rose
Garden
East Kha elitsha Wetlands Park
Y
S th'Ad
G rd
W b
P k
ou . rene a en, yn erg ar,
M
d 'II P k R d b
h P rk
aynar VI e ar, on e osc
a,
Westndge Park. Zandv!el Park.
I'
Cumulative: 4 DMs x 5 areas
quarterx4=80
..
20 VISits per
I
Page 3
CP 2009·10 Dir Com Dev
CITY PARKS 0910 SDBIP Updated 190509 yc
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CITY PARKS 2009/2010 SDBIP
Link l/). . ~
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Llnkto.·; .
Corp.'
ScoreCard
Annexure A: 2.2
4t~
Q~rt :~~;'i ~~~. . '.' . . . . . . .. .. ·w.
June)O~;i( *.;l~~~j:lqffingDetailtcl AnilUaITraget,';'
Indicator
'Target'c~?;j ;:b,(It;g~,~llIfofinterventions, projectS, facmties
. ".; .. tllat the tatge~ appllfttcl)
i
11
Improve service delivery
Com Serv 1 Parks Istandards towards comparrable
international standards.
NA
5.9
_ .. ---+--
21
BC
01 aepartmental
initiatives
implemented
generating additional
external & internal
resources for service
delivery
New
Initiative
implemented
accordi ng to
planned
milestones
Initiative
implemented
according to
planned
milestones
Initiative
implemented
according to
planned
milestones
Initiative
implemented
according to
planned
milestones
Parks: Cemetery sign age boards to be offered
for advertising space
Provide developmental
7.2
7A
8.5
86.3
programme~ and events that
1% of ward allocation
Parks "mpact posi!lvely on the social
fabric of communities and visitors projects completed.
in the City.
Com Dev
221
1
Com Dev 1 parkj:anagement of key financial
areas.
%expenditure on
Capital Budget
New
95%
20%
45%
65%
95%
Late approvals may influence achievements of
Quarterly targets.
188% (2007/08)
95%
12%
40%
65%
95%
Late approvals of Urban Ren';'al funding may
influence achievements of Quarterly targets.
t..~
---l'~-"Com Dev
8BA
8.5
All
Management of key financial
areas.
% Expenditure on
Operating Budget
~
95% (2007/08)
98%
23%
50%
75%
98%
24
----t-B.5
NA
I
251
Com Dev
I
All
Management of key finanCial
areas
All
IImprove the organisational and
regulatory environment
--l-
261
-~
27 ,
8.1
Com Dell
8A.7
84
All
8AA
1
1 Com Dev 1
,Improve the organisational and
regulatory environment
+-
m
1
% Assets validated.
93% (2007/08)
100%
Annual exercise
completed in 4th
Quarter
---
Com Dell 1
BA.G
8A
281
(;..n
All
Implement human capital
management systems and
processes to enhance staff
Ialignment to business systems
andf improve staff morale and
performance.
% Capital projects
meeting original
planned milestones.
BO% (2007/08)
85%
85%
Annual exercise
completed in 4th
Quarter
Annual exercise
completed in 4th
Quarter
I
100%
(% items on the GAMAP Compliant register
verified)
-
B5%
85%
85%
Departments will only be able to report on this
indicator once the corporate measuring tool is
operational.
Corporate indicator & target
% improvement in the
time taken to close C3
notifications in terms
100% process
of the Corporate Works
implemented
Management process
12% reduction in 3% reduction on
time taken to close 2008/2009
notifications
baseline
(measured against
the baseline)
30h,reduction on
2008/2009
baseline
9% reduction on
2008/2009
baseline
12% reduction in
time taken to
close notifications
(measured
against the
baseline)
Corporate indicator
The 4 month rolling average age of all
notification closed within the preceding 4 month
period will be used to measure performance
---
% of trainln!! budget
spent (on
implementing work
place skills plan.'
95%
95%
20%
50%
80%
95%
I
Page 4
CP 2009·10 Dir Com Dev
CITY PARKS 0910 SDBIP Updated 190509 yc
C
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CITY PARKS 2009/2010 SDBIP
BC
Annexure A: 2.2
Link to
lOP
2
$FA&'
,DlrObj,
Target .
8A.5
8.1
Com Dev
All
Implement human capital
management systems and
processes to enhance staff
alignment to business systems
and! improve staff morale and
performance
% improvement in the
positive employee
climate as per annual
culture climate survey.
All
Implement human capital
management systems and
processes to enhance staff
alignment to business systems
andf improve staff morale and
performance.
# of Area Managers
that have attended
Phase 1 of Management
Rejuvenation
Programme.
All
Implement human capital
management systems and
processes to enhance staff
alignment to business systems
andf improve staff morale and
performance.
% Absenteeism due
sick leave.
32%
3% year on year
improvement
New
20
5
10
15
20
20 Area Managers targeted
Corporate driven project has not been rolled
out yet
5.97%
4.9%
5.7%
5.5%
5.3%
4.9%
Ibased on a moving annual average I.e. a 12
35%
Targets will be reviewed once the results of th
annual survey have been received.
29
8.1
NA
Com Dev
30
NA
8.1
Com Dev
to
Information sourced from SAP BI
months period
31
----------
8.1
NA_I ~~
All
Implement human capital
management systems and
processes to enhance staff
alignment to business systems
andf improve staff morale and
performance.
~
% Absenteeism due to
unauthorised leave.
Information sourced from SAP BI
1.78%
0.7%
1.5%
1.3%
1.0%
0.7%
Ibased on a moving annual average i.e
months period
32
'l_
'i1
35
$;."-0' b, Support MaMa'"
Date:
37
38
39
Acting Director:
40
Date:
O.Jb
!);""""~
__
=. .
. .:.2,Q.C). . q . .:=. . Q . s.-:. ~ ??
Q_O
-
Executive Director:
·····~····~-·aCD~_
Date:
Page 5
O'',}
[J
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'--"-'" I\W c:'
.~LL~I ~
CP 2009-10 Dtr Com Dev
a 12
[·nOFOPI win ISIXEKOSA1HIPl
mQuns'~t
DEPARTMENTAL BUSINESS PLAN
2009/2010
DEPARTMENT
DIRECTOR
: Library & Information Services
: Ms N. Steyn
~
I-""
............z
Contact Person
: Ms S. van der Schyff
Page 1 of 6
1.
EXECUTIVE SUMMARY
The purpose of this report is to report on the library & Information Services' bUSiness activities as contained in the
Department's 2009/2010 SDBIP.
2
PURPOSE AND SERVICE MANDATE OF DEPARTMENT
The objective of the City Of Cape Town library and Information Services Department is to empower the citizens of Cape
Town through providing access to the services and resources required for their informational, educational, cultural and
recreational needs. This objective will be achieved by providing a free public library service in line with the UNESCO Public
library Manifesto. The library service aims for excellence in providing a highly professional and cost-effective lending,
reference and community information service.
3.
LEGISLATIVE IMPERATIVES:
There is currently no legal requirement as the unresolved Constitutional position assigns the function of libraries to
Provincial level, thus making libraries an unfunded mandate.
~
I--Ao.
00
4.
Partners and Stakeholders in the Strategy Plan
Partnersl Stakeholders
Roles and Responsibilities
.
PGWC : library Service
Co-ordinates the procurement and supply of the majority of library materials
(books, audio-visual materials, etc.) for the libraries in the City Of Cape Town;
Provides promotional materials.
SmartCape
Responsible for the maintenance of the SmartCape facilities/service in public
libraries.
~
Friends of libraries
Provides assistance in terms of fundraising, advocacy, services (assisting with
Page 2 of 6
mending, shelving of library materials, providing funding for the acquisition of
additional library materials, etc.)
5.
RESOURCES
2009/2010
Capital Budget (Draft Budget)
R22 530487
Salaries, Wages and Allowances (Draft Budget)
R165 275312
Staff Complement (filled positions)
765
Professionals (Chief, Principal and Senior
Librarians, Librarians, Other)
259
Non-professionals (Assistant Librarians, Fulltime and Part-time)
333
Library Aids
96
Cleaners/Workers
29
CourierslDrivers
6
Admin Staff
42
~
J--'"o
e:.o
I
Operating Budget (less Salaries, Wages and
Allowances) (Draft Budget)
R146 397 760
Revenue (Draft Budget)
R31 622293
-----
Page 3 of 6
6.
BACKLOGS AND RESOURCE CONSTRAINTS
Insufficient funding impacts on the ability of the Department to achieve minimum service delivery standards in terms of
facilities, staffing and collections. The continuation of and increase in the Provincial Conditional Grant is considered critical
to maintain current assets and achieve standards.
7
ASSUMPTIONS AND RISKS
7.1
Assumptions
•
Unfunded mandate unresolved, impacting on the Department's ability to sustain service levels, maintain
assets and address additional service demands
•
Implementation of minimum service levels (open hours)
•
Development of a Facilities Development Plan
Maintenance plan
•
7.2
Address security needs at all libraries
~
•
Two incompatible library management systems - urgent replacement of old systems required
i'-..:i
C!l
•
ManagelRe-affirm/lncrease Partnerships
Risk Assessment
No
B!!Is!
Action
Aeseonsibil it~
1
Unfunded mandate
Continue to rally with Provincial and
City politicians.
ED, Director and MAYCa member.
2
Inadequate budgetary capacity
ED held discussions with MEC
regarding additional funding.
ED, Director and MAYCa member.
--------
Page 4 of 6
I
No
Risks
Action
Resl20nsibilitx
3
Human Resource capacity constraints
Continue with current discussions with
PGWC on current and future funding of
library service.
ED, Director and MAYCO member.
4
Inadequate ICT infrastructure
ED met with MEC to discuss additional
funding required to migrate to a new
automated library management system
(National pilot project driven by SIT A).
ED. Director and MAYCO member.
,
8.
STRATEGIC ALIGNMENT TO THE IDP
8.1
lOP Objective 7.3: Promotion of sustainable communities and healthx lifestyles through the promotion of community based
sPOrt. recreation and library services. programmes and initiatives
Business Strategy: Library Facilities Development Plan
Minimum Service Level Strategy based on Minimum Opening Hours per category of Library
Libraries Maintenance Plan
~
f'\.:;
1---
Collection Development Plan
8.2
LINK TO PROGRAMMES
•
Library orientation programmes
•
Reading programmes
•
Story-telling programmes
Page 5 of 6
9.
OBJECTIVES AND INDICATORS OF THE DEPARTMENTAL SERVICE DELIVERY AND BUDGET IMPLEMENTATION
PLAN (SDBIP)
See attached LIS SDBIP 2009/2010.
10.
AUTHORISATION
The undersigned do hereby indicate their agreement with the contents of this document and the outcomes.
Name
Director: Library & Information Services
11.
Ms Ninnie Steyn
Signature
Date
2/. 5. ';<009'
APPENDICES:
Appendix 1: Library & Information Services SDBIP 2009/2010
~
~
~
Page 6 of 6
Com
Serv
NA
NA
NA
I
I
I LIS
I
Lib
Develop and implement
Icommunitv services facility
framewcrk
1Improve service delivery
~: ~~r:~ ~llmda~ds t~rd~ c~parable
I
I
% progress towards
developing a US provision
I
Final
Facili~es
Plan developed by
Master Plan June 2010
master Dian
1# of key Departmenlal Service 1
Delivery Strategies
plan must include both facilities that
to be estalished (growth) as well as those
need to be closed (retraction).
New
#
#
New
12
Service Delivery
strategies
I
I
Receive Repot1
fromCSIR
2 Service
Delivery
Strategies
developed
according to
planned
milestones
Submit report to
Cooncil
Finalised Plan for
implementation
Subject to the conclusion of CSIR investigation
and the submission of a report for approval by
Cooncil (3·tier service delivery strategy)
2 Service Delivery 2 Service Delivery 2 Service Delivery
Strategies
Strategies
Strategies
developed
developed
developed
IColiection Dev. One ICT system
according to
according to
according to
planned
planned
planned
milestones
milestones
milestones
flalistiip
Com
5,9
NA
IS
orv
I
r
Ub I'm prove service delivery
of flagship facilities to be
Parks standards lowards comparable develoll9d to agreed
SR&A international standards,
standards.
I beg:e::'l~c I
1 Fla
#
New
1
developed to
1 flagship facility
agreed standards
1 flagship facility
developed to
according to
developed to
agreed standards
planned
agreed standards
according to
milestones
accOfding to
planned
planned
milestones
1, Physical
milestones
Infrastructure
1 Ph ' I
improvement
Inf;asl~~~re
1,Physical
plan : G neral. improvement plan ,Infrastructure
h' f 1m I
techmcal
'Ass
t
Improvement plan
Y
ed 0
assessment.
: Source funding
buildll1g and
'th lim I P 2
and commence
p
conlents,
WI
e~t a es"
the quotation
k
2, Stock
'
oc t I
initiation process,
improvemenl
~~r~;~~3PI~~, 2, Stock
I: ROO 000, 3, • R130 000 to add Improvement plan
• Rl30 000 t o . .
• : R100 000, 3, ICT
add additional 10 addlti;;nal10 cs : R130 000 to add
PC's Request 'fr ~q~es I b addilional10 PC's:
furniture to
I~S~:lIe:I f~o~r8e
pro~ure PC
accommodate 10
0 ( ' ~,,'~~a".
eqUlpment
PC's & procure
7
ex~rcis:s:.:nlete
r
1 flagship facility
developed to
agreed standards
according to
planned
milestones
I
~
1,Physical
, Infrastructure
Improvement plan:
AppOintment of Bellville library
contractors 10 do
the upgrade
required, 2, Stock
improvement plan:
R50 000, 3, ICT·
R130 000 to add
additional 10 PC's:
Request
instaHation of
desktops (PC)
<:--....:>
C;...;l
~tructu(1
5,9
I
NA
Com
IS
erv
I
r
US rmprove service delive".
of flagship facUlties
Parks standards towards comparable maintained 10 agreed
SR&A international slandards,
standards,
11
New
I
1 Hagship facility
maintained
Page 1
I
1 flagship facility 1 flagship facifity
1 flagship facility
maintained to
maintained to
maintained to
agreed standards agreed standards agreed standards
according to
according to
according to
planned
planned
planned
milestones
milestones
milestones
1 nagship facility
maintained to
agreed standards IC tr I L'b
according 10
en a I rary
planned
milestones
LIS 0910 SDBIP,xis
lhere will be both an increase and decrease in
open llours bul tllis will u\limalely result in 63
iraries reaching minImum open hours. This is a
5,9
NA
! Com
Serv
I
US
IImprove gelViee delivery
direct resu~ of the vacancy budget being cut.
INa. of Libraries open
~t:'nda~ds I~w:'rd~ -"-~mparable according to minimlm set
#
66
63 of 98
63
63
63
Open hour standards:
Community libraries: 3511rs/wk
Regionallibranes: 45 hrsfpwl<.
City wide libraries: 63 hrs/wk
63
Corporate indicator
5,9
I
5.9
NA
I
I
LIS
ltd
d t
d
bl
san ar S owaf 5 compara e
I
#
New
It
New
20
I
LIS
I standards lowards comparable
in!ernational standards
(collections)
librari~l- ~1:T.51
1 initiative
Implemenled
for service delivery
Improve service delivery
NA
to minimum standards
Com
Serv
NA
5,9
I % Library facilities maintained
llnlUative
Implemented
1 initla!lve
Implemented
11niliative
Implemented
L
20
1 inlliative
Implemented
Into MOU'. witll Friends of the libraries;
_ sponsorships in support of outreacll
(ornnr,:)mmp5:;
I
Establlish collection standards
and assess curren! collections I
against established standards
(3 categories of libraries)
•
New
• . . . . . • . . . . . ~· . . . .H . f t n .
~
5,9
NA
I
I
LIS
Improve service delivery
,stan,dards lowards comparable
International standards
(collections)
5.9
NA
I
I
LIS
I standards towards comparable
Improve service delivery
internalional standards
l~
I
Development of detailed
collection development plans
f 6
't lib '
or communi y rafles
Number
Develop 4 Entry Level (User
Frlendly)"Toois and Trlcks"ICT
Manuals for LIS Staff to
I
effectively utilise relevant ICT
software
#
I
±-~~
New
4 Manuals
community data
flies & design
collecNon
analysis tool &
identify libraries
IMS Outlook
Analyse
colI~tions of 3
"branes against
standards and
identify gaps
MS Excel
~
I
of 3 libraries
against standards
d id ti1y
an
en
gaps
MSWord
I
CompileS
business plans
MS Powerpoinl
I
IuS: District Mngrs Inspect all their libraries over
5.9
I
NA
I
I
Improve service delivery
LIS I standards lowards comparable
international standards
°/0 facilities I areas visited by
District Managers within tile
defined cycle.
%
100% of Libraries
visited per dislrlct
New
100%
100%
100%
100%
---1District Managers to submil, for the cycle period,
list of their facilities Indicaling date visited.
----5.9
I
NA
I
I
LIS
Improve service delivery
# of arneles publislled in Ille ,
I slandards towards comparable Listener
and otller US Journals
international standards
---~
Number
New
22
7
11
18
22
7
14
21
28
..
-----
--~-
---
# of ma"'eting opportunities
Improve service delivery
5,9
I
NA
I
I
LIS
I standards towards comparable
international standards)
created via articles appearing
in newspapers about libraries
and library activities, inlervlews
I
Number
,
New
I
28
I
on radios, etc.
Page 2
US 0910 SDBIP.xls
7A.4
NA
I ~om
efV
I
I
Provide developmental
LIS
programmes and events Ihal
Parks impact positively on th esocial j"" ........~~-... - •• e' -,------- -~SR&A
fabric of communities and
visitors In the City
I
I
Promotion of sustainable
communities and healthy
lifestyles throught the
US I promotion of community based # of literacy sessions facilitated
sport. recreation and library
I
I
%
85%
91%
0%
20%
50%
91%
Number
New
1497
423
751
1080
1497
Number
342
857
280
563
626
857
Number
New
197
61
104
140
197
servcices, programmes and
initiatives
Promotion of sustainable
7A
I
I
communKles and heallhy
lifestyles through! Ihe
LIS I promotion of community based
sport. recreation and library
I
# of holiday programme
activlUes held
servcices, programmes and
initiatives
Promotion of sustainable
communities and healthy
lifestyles through! the
7A.2
I
I
LIS
Ipromotion of community based I # of reading programmes held I
sport, recreation and library
servclces. programmes and
initiatIves
,_",,,,,m•• I
7.3
I
7A.2
I
I
communiUes and healthy
IWestyies Ihrought the
LIS I promotion of community based
sport. recrealion and library
servcices. programmes and
initiatives
..
communities and healthy
lifestyles throught the
I
7A.2
I
I
LIS
(internal to Ihe libraries)
l'-.:I
Number
1357
3781
1083
2036
2639
3781
Number
359
1185
293
376
851
1185
Number
119
3t6
63
205
261
316
Number
47
158
32
107
134
158
c..n
_---
Promotion of sustainable
7.3
~
# of storylelling sessions
Ipromotion of community based
I
.
Refe.renceflnf()(l11at1on ~elrleval
skills de~~~~=;~ -library
. 51
sport, recreation and library
SGlvcices, programmes and
initiatives
I
seSSion programmes
Promotion of sustainable
7.3
I
7A.2
I
I
LIS
communities and healthy
lifestyles throught the
Ipromotion of community based
sport, recreation and library
I
# of HIVIAIDS displays
I
# of HIVIAIDS programmes
selvcices, programmes and
initiatives
7.3
I
7A.2
I
I
Promotion of sustainable
communijies and healthy
lifestyles throught the
US I promotion of community based
sport. recreation and library
held
1Not c()(e business so fewer resources devoted to
this activity.
servcices. programmes and
iniUatives
Page 3
LIS 0910 SOBIP .xls
Promotion of sustainable
7.3
I
NA
I
communities and healthy
IIfeslyles throughl the
LIS I promotion of community based
sport, recreation and library
I
I
# of displays al libraries
Number
2045
3389
956
1842
2524
3389
I # of new members registered
Number
61400
90257
22052
42420
67972
90257
I
Number
I 12.5 million I
12954493
3372572
6470429
9655867
12954493
Number
New
746
219
403
538
746
servcices, programmes and
initiatives
7.3
I
NA
I
Promotion of sustainable
communities and healthy
lifestyles throughl the
US I promotion of community based
sport. recreation and library
I
servcices. programmes and
initiatives
7.3
I
NA
I
Promotion of sustainable
communities and healthy
lifestyles throughl the
US I promotion of community based
I
sport, recreation and library
servcices, programmes and
# of cirCUlation of library
materials
initiatives
7.3
NA
I
ustainable
nd healthy
)U9"t the
LIS I promotion of community based
I
# of formal book discussion
meetings held
w:::;..
8.1
I
Com
8A.4
I Serv
LIS
I~~r. ~
k
l",n"Q""",O"",><o""
""y
processes to enhance staff
alionment to business needs
1% of training budget spent
%
95%
90%
10%
30
%
70%
90%
% spend on following categories (Internal
1& external funding):
learnershlp; Bursaries; ABET; WSP09;
r-... i"\f.oran ....,."'· other
-T-=1
Corporate Indicator & target
~-~-TT
City =25%
8.1
I
8.1
SA 5
,
NA
I
I Com p~r~s I~;~'~;:;~~o;~, ;;h~o~; ;;~ff
Serv
Com
I Serv
SR&A ah~nment 10 b~s~ess needs.
pLI~ I~;~~;;;;~~t~';~;;~'~;;;~ff
I. . :r.. ~
aliQnment to business needs
Com Dev ~
30 % ,
Parks ~ 32%
LIS ~ 24%
SR&A
..
1% Improvement in the positive 1
1
employee climate as per
annual cultlfffl dlmat@wrvp.v.
I
3% year on year
Improvement
-
-
28%
-
Corporate indicator & target
'c'
# of Area Managers that have
attended ph.se 1 of
Management Rejuvenation
Number
New
%
AnnualAv
92
45
92
3.50%
3.50%
Programme
8.1
I
NA
Corn
I Serv
l__~~~ F;;;~;:;~';~.;~;;~-;;~; ;i~ff
r.
ali!lnment to business needs
Baselines and targelS must be updated once
results are received in June 09
/% absenteeism due to sick
leave.
Com Serv
~4.6%
Direclorate Av of <:
4%12 month
(based on
period)
Page 4
I
I
Training to be Implemented during 03 and 04.
Area Manager. not a deSignation, but rather
officials in a supervisory capacity
Informaljon sourced from SAP Bl
3.50%
3.50%
based on a moving annual average i.e. a 12
months period
LIS 0910 SDBIP.xls
~
c::r::
NA
NA
8.2
I
8.3
"'k
Com I P
Iprocesses to ennance staff
I Serv ... ~r.. ~ aJiQnment to business needs
morale and
I
I
Replacing 60% of ICT
U'lrough alternate service
hardware older than 4 years in
delivery mechanisms (lCT)
7 libraries
I
I
LIS
I
NA
I
I
LIS I
Improve the service cullure
and workplace ethics
8.4
I 8A6 I ~orn
NA
I
I
LIS
I
%
unauthorised leave,
Enhanced service delivery
NA
I
8.5
I
Enhanced service delivery
through alternate service
delivery mechanisms
8.3
8.4
LIS
% absenteeism due to
I
Operational, current website
= 1.0%
#
I
Icalls
% ReducUon in controllable IT
from LIS staff logged per
%
Develop mechanisms and
manage interllaison between
LIS & Districts "';th
SubCouncils
Number
LIS
Improve Ihe organisational and % Capital projects meeljng
Parks
original planned milestones.
erv SR&A regutatoryenv,ronment
I
I
..
I
Management of key financial
areas such as income controt.
cash flow, indigent support,
LIS
som Parks
alternative income
8B.3 I C
erv SR&A
opportuniHes, asset
I
I
I
% Expenditure on Capital
Budget
0.6%
(based on 12 month
I
New
0.15%
0.15%
0.15%
Benville;
Milnerton
Fish Hoek;
Mitchelrs Plain
Ryiands;
Brackenfell
Somerset-West
Assess &
wo"'shOp !he
framev.ork
conlent "';!h
relevant
stakeholders
Implement
amendments and
develop,
workshop and
implement
process for
capturing of
information
3%
23 Quarterly
reports to be
submitted to
Subcouncils
period)
7 Libraries
I
Operational websile
I
~,.~,t~.J
logged
0.15%
e uc n
192 Quarterly reports
to be submitted to
Subcouncils
I
Monitor
participation of
Identified offICialS
7 libraries - 1 City Wide & 6 highest circulating
libraries in respective districts
Monitor
information &
conlenlof
information &
rectify problems
"';!h respect to
process
participation of
identified officia
in capturing
information &
content of
information &
rectify problems
.,.;tll respectlo
process
6%
9%
12%
46 Quarterly
reports to be
submitted to
Subcouncils
69 Quarterly
reports to be
submitted to
Subcouncils
92 Quart",ly
reports to be
submitted to
Subcouncils
in capturing
Information sourced from SAP BI
based on a moving annual average i.e. a 12
months period
Mechanism is reports to Subcouncils
t-
Departments "';11 only be able to report on this
indicator once the corporate measuring tool is
I
)(ovement in the Ume
to close notifications in
terms of the Corporate Works
LIS
Improve
the
organisational
and
Management
process
SA.7 I ~om Parks
erv SR&A regulatory environment
Directorate Av of <
New
New
monUl
Improve the service culture
and workplace ethics
Com Ser.
AnnualAv
%
I
85%
85%
85%
85%
85%
95%
12%
40%
65%
95%
%
%
85%
I Corporate indicator & target
management ami risk
management
PageS
LIS 0910 SDBlP.xls
Management of key financial
8BA
Com
Serv
I~'
I US
Parks
SR&A
areas such as income control,
cash flow, indigent support,
alternative income
opportunities, asset
management and risk
% Expenditure on Operating
Budget (95% - 100%)
%
95%
98%
23%
50%
%
97%
100% assets
verified.
Annut exercise
completed in 4th
Quarter
Annul exercise
completed in 4th
75%
98%
Corporate indicator &target
100%
Corporate indicator & ta'gst
,
Management 01 key financial
areas sUch as income control,
8B.10
Com
Serv
All
cash flow, indigent support,
alternative income
opportunities, asset
%
assets verified
(% ilems on GAMAP compliant I
register verified)
Quarter
Annul exercise
completed in 4th
Quarter
management and risk
management
Sign-off by Manager.
Support Services: Coenle
Thlart
~~lv~
Sign-off by Director:
Nlnnle Sleyn
Executive Director:
Loklwe Mtwazl
~
v
Date:
IGf l0-sf~
I
.
r//05Ij2<:::J:::::J'1
Date:
I
Date
~{ , oS' [ 2ci.?~
~
~
(X)
Page 6
LIS 0910 SDBIP.xls
NY
or em lOW.
!SIXEKO SnHm SUD
~,UmJ~
DEPARTMENTAL BUSINESS PLAN
2009/2010
DEPARTMENT:
Sport, Recreation and Amenities
DIRECTOR:
Mr. Gert Bam
~
c:.o
Contact Person:
Mr. A. Julies
Page 1 of 7. 0910 Departmental Business Plan v2.1
1.
EXECUTIVE SUMMARY
This document is intended to set out the Departmental Business Plan for Sport Recreation and Amenities. An overview of
the Department is given below as well as the clients that it serves. Lastly there is an explanation of the IDP Objectives and
what Strategic Deliverables this department will implement during the coming year.
2
PURPOSE AND SERVICE MANDATE OF DEPARTMENT
The Sport, Recreation and Amenities Department strives to enhance the quality of life of communities through the provision
of world-class facilities and programmes, contributing to Cape Town being a recognised sport and recreation destination.
The department provides opportunities for community involvement and shared management of resources. It contributes to
building a nation, and strives to have a positive impact on the general fibre of society through:
•
Effective Service Delivery and Communities
•
Management of facilities
•
Programmes
•
Partnerships
Core functions
~
Facilities Management and Maintenance
CA..'>
c::=>
The span of responsibility includes;
•
Water based Amenities (Beaches, nodal points and resorts)
•
Public Amenities (Bath houses and toilets)
•
Halls (Halls, Committee rooms, Minor halls, Community Recreation Centres Multipurpose centres)
•
Stadia, Sports fields and Complexes
Development Programmes
•
Mobile Come and Play units with core permanent staff utilising a significant amount of volunteers
•
Permanent staff at Community Recreation Centres and Indoor Sports Centres
Page 2 of 7. 0910 Departmental Business Plan v2.1
•
The provision of grassroots community outreach sports development programmes
Partnership Management
•
Facilitation of outside service organisations using our facilities e.g. sports federations implementing grassroots
development at our facilities.
•
Financial assistance (SLAs)
Community Based Events
•
Support and coordination
Volunteer Programmes
•
Volunteer development and deployment
Major Events
•
Event coordination and support
Who are your customers?
•
National/International Federations
•
Provincial Sports Federations
•
Local Sports Clubs
•
Local Community Organisations
•
General Public (Bookings)
•
Schools
~
~
......
The Department's Service Delivery Strategy
Page 3 of 7. 0910 Departmental Business Plan v2.1
3.
•
To facilitate grassroots sport and recreation development programmes;
•
The application of international best practices, sound relationships and partnerships with role players
•
The effective provision and management of facilities
•
The maximization of income opportunities.
•
Promoting Cape Town as a national and international Sport and Recreation events city
LEGISLATIVE IMPERATIVES
•
Constitution of the Republic of South Africa
•
White Paper on Batho Pele
•
National Sport and Recreation Act
•
City of Cape Town Sport and Recreation Policy
•
City of Cape Town lOP
~
~
4.
PARTNERS AND STAKEHOLDERS IN THE STRATEGY PLAN
Partners/Stakeholders
~
Roles and Responsibilities
National/ International and Provincial Sports Federations
Facilitation of outside service organisations using City facilities
Local Sports Clubs
Implementing grassroots development at facilities
Local Community Organisations
General Public
Service provision and development
Schools
Service provision and development
Page 4 of 7. 0910 Departmental Business Plan v2.1
~National and International event organisers
5.
Event coordination and support
RESOURCES (Financial and Staff)
Staff
The Department has a total staff complement 1800 filled positions, (this includes 6 labour broker staff) in addition there are
195 funded vacancies.
Financial
R
136110502
Revenue
R
61 870825.00
Expenditure
R 668869947.00
Total
R 730 740 772.00
CAPEX 09/10
OPEX 09/10
~
c,....,:)
C'.....:l
6.
BACKLOGS AND RESOURCE CONSTRAINTS
Programmes
•
Revive recreation and community based programmes to deal with social issues.
Staffing
•
Due to high attrition rate many facilities have staff shortages and are unable to effectively manage facilities leading to
a loss of income
•
Effective utilisation of staff Shift work at halls
Page 5 of 7. 0910 Departmental Business Plan v2.1
Facility Management
•
Management of aging infrastructure, fleet, staff complement
•
Repairs and Maintenance backlogs due to parameter based budget
•
Developing an effective maintenance programme e.g. cricket pitch and pre-season maintenance
Service Delivery
•
Redress imbalances, equality in service delivery
•
Develop equitable service standards and procedures
Finance
•
Effective budgeting and resourcing
7.
STRATEGIC ALIGNMENT TO THE lOP
7.1
Key strategies I plans, (detail presented in Strategy Plan documents) supporting IDP objectives and Directorate strategies:
-----
lOP Objective
StrategiC Deliverable
~
-----
Priorities skills development based on the
needs of the local economy.
Empie yment Opportunities created
Prepare for hosting of the FIFA 2010 World
Cup in the City of Cape Town in accordance
with FIFA's requirements and the City's
developmental objectives
Spec! ator development
~
c.,...;)
Youth International Soccer Tournament
Metro politan Premier Cup
Volun eer Plan
Manage and maintain the City's beach nodes.
Beacl es meet international standards
Develop and implement community services
facility provision master plan
Integrcated Departmental Investment Framework and Plans
Page 6 of 7. 0910 Departmental Business Plan v2.1
Improve service delivery standards towards
international standards.
Strate!gic initiative to ensure that SR&A facilities are well maintained
Initiate work on alternative means to support
the resourcing of community facilities
Plans that deliver mutually beneficial and economically viable resourcing
~omparable
---
Provide developmental programmes and
events that impact positively on the social
fabric of communities and visitors in the City
Ensure the mainstreaming of Youth
Development, Gender and HIVI AIDS within
the Directorate
Implement human capital management
systems and processes to enhance staff
alignment to business needs and improve staff
cJ'!lorale and performance
7.2
Devel opmental programmes and events and the effective spending of financial provisions
Devel opmental Programmes
Staffir g Strategy aligned to meet business needs and improve staff morale and
performance
LINK TO PROGRAMMES (Programme Layout and description linked to Directorate Objective)
•
w:::-
See SDBIP attached
Co.'"
«:..n
Director: Sport, Recreation & Amenities:
i
Date:
If/-of~
Page 7 of 7. 0910 Departmental Business Plan v2.1
0910 SROepl, SR&A SOBIP SOBIP
K
L
I
M
I
Sport, Recreation and Amenities 09/10 SDBIP
."
Unllof
Measure
1.5
I
NA
I ; : I SR&AI
Priotitise skills
development
based on the
needs of the
local economy.
Cust
# of jOb.opportunitles crea1ed.
Baseline
618
I
Annual Target
(by June 2010)
622
j
Ii
.l!"
110t QrtJuly.s..pI2009
Quart
Prepare for
hosting of the
FIFA 2010 Wor
1.8
I NA I
;:~
C
I SR&A!
Cust
t
6a
in
t~~~nOfl
# of Communily Services 2010
~~er
programme~
acc:ance with .
wortd cup
I I
FIFA's
InitiativeS Implement,ed acc:ordlOg
requirements
to the planned milestones
#
Quart
and the City's
developmental
objectives
I
I
2.6
I
NA
I Com
SefV
SR&AI
Cust
5.8
I
NA
IcomlNAI
Serv
Cust
Manage and
maintain the
City's beach
IC
'ty
s=::'Facilitv
II
# of beaches awarded blue flag
status
1--·"ve"_,,.ofacommuniIY
facilit~ in~5trnent framewoO(
to planned mIlestones.
6
Quart
IProjOCIPha.e·1 PhaselA& 16 C
I I db
(Mileslanes
of a 5 pllase M~~::' ~~10 Y
completed)
plan completed
Quart
International Youth Soccer
Toumament: Meet with
Event Organiser and agree
on City Partnership
17 Beaches awarded Blue
Flaa Status:
17 Beaches awarded Blue
Flao Status:
17 Beaches awarded Blue
Flag Slatus'
VJ'U,"'l'H1I'H••
6
I
58
I
NA
I
~:
ISR&AI
Cust
I"""""
"~--'--'""-'
Sel'Vtces Facility P'an~ ~ntalnlng pmmties,
n~stment
slgne 0
t
=-rame
NEW
1
Quart
delivery
I
NA
Com I SR&A!
Serv
Cust
standards
towards
comparable
international
1# of Key Departmental Service 1
DeUver Strategies developed
Finallnvest~nt
Consultation with
stakeholders internal and
define priorities and de'ffllop
external
Pian:
Final Investment Plan:
Plan approved
NEW
Quart
i
standards.
>18
Booking System:
Deployment of booking
Bookrng Syst;in:
Develop Project charter for
svslems al resorts (Pilot)
role oul of oilallo comm
~
..c:.,...;
plan
"-
Improve service
59
Interim Plan:
lmp1emenlation
Manager Capital Protects to
Interim Ptan:
Workshop with DMX's and
#
"'1, ' ..'nIY'"
Book,ng System:
Bool<lng System:
Develop Project charter for
mle out fif oilnt to I"'.nmm
O'...elop Project charter for
mill! nlll of nilnt tn l"1'lmm
~
--
_.
- A
1
J
0910 SADept· SR&A SDBIP SDBIP
b
C
LInk 10
lOP
SFA&
OirObJ·
Unkto
E
F
.il
g
i'
1
1
i
Corp.
l}
Scorec
ard
I
~
H
iI
OIte¢\Ofale
Indicator
ObJectlv. In lOP
I.
J
I
Unital
Measure:
.L _ _
K
M
..."ii
Annual Target
(by June 2010)
B....lln.
Ii
.l!"
<
0
N
181 Ort July-Sept2Q09
~arget
Q
P
2nd Ort Oct-Dec 09
Target
3rd Ort Jan-March '10
T.rget
4th 011 lIpr-J"ne '10
Target
R
Supportlng Delall to
Annual Target (e.g. UBI 0, .
Interventlono, projects.
faolilties th.t the largot
applies to)
3
Improve service
delivery
8
5.9
NA
Com
Serv
SAM
standards
towards
Cust
comparable
internatiOnal
1. Sports Complex-Wrtsands.
AUanUs
2, Eerste River Sports
# of f'i6Vi major community
Acrording to ptanned capital
facilities developed according to
planned capital budget
miiestones.
#
5
5
Quart
budget milest~: To be
advised
According 10 planned capital AI;:cording to planned capital AI;:cording to planned capital Comptex: Housing Project
3. Earste River MPC:
budget milestones: To be
budget milestones~ To be
bucJQet milestones: To be
Housing Project
advised
advised
advised
4. Parkwood Sports Compiex
5. Bardal.: MPC
standards.
.£Q.
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,---'- ,----- I----
--
.
----
1. Sea Winds Sports
Complex Phase 3
2. Kogel Bay Aesort
Improve service
delivery
9
5.9
NA
Com
Serv
SR&A
standards
towards
comparable
Cust
international
# of selected major community
,.00Iitle. (over R300.(00) to be
upgraded according to planned
capital budget milestones.
#
7
7
Quart
AI;:cording to planned capital
AI;:cording to planned capital
According to planned capital
budget milestones: To be
budget milestones: To be
advised
budget mifestones: To be
advised
advised
3. Hartleyvale Stadium"
According to planned capital Floodtlghts
budget milestones: To be
4. Vygieskraal Stadium:
advised
Upgrade Athletics T rac!<
5. Soetwater Resort
6. Turfhall Stadium
7. Khayelitsha Alhletics
Spectator Stand
standards.
~ ---
r----
-
,--------
--
5.9
NA
Corn
Serv
standards
SAM
Cust
# of flagehlp 'acUities to be:
towards
comparable
international
starn:lards
---
--
---
---
1. Sport Venue. Stephan
Reagan
Improve service
deliv8fY
10
I
developed to agreed standards.
,
New
7
Quart
flagship facilities developed
to agreed standards
according to planned
milestones: to be advised
Uagship facilities developed
to agreed standards
according to planned
milestones: to be advised
flagship facilities developed
7 lIagship facililies developed
to agreed standards
to agreed standards
according to planned
mflestone~r to be advised
accordina to planned
milestones: to be advised
2. Sport Venue: Malibu
3. Community Centre: Strand
Town Han.
4. Resort'Sootwatef 5. Resort.Hendon Park
6. Swimming POOl' Strand
7. Swimming Pool' Sea Poinl
w:::-.
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-----
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1. Sport Venue: Belhar Indoor
Centre
Improve service
2. Sport Venue: PP Smit
delivery
11
23
-
5.9
1--- --- ,---
NA
-
Com
Serv
SR&A
CUSI
standards
towards
comparable
international
standards.
# of lIagshlp facilities
maintained 10 agreed standards
,
New
r----
8
Quart
----
flagship facilities maintained
to agreed standards
according to planned
milestones 10 be advised
,----------
flagship facilities matntained
to agreed standards
according to planned
milestones: To be advised
Uagship facilities maintained
to agreed standards
according to planned
milestones: To be advised
-- r--
---
8 flagship facilities
maintained to agreed
standards according to
pfanned milestones
3. Stadia' Ve4odrome
4, Stadia: Athlone
5. Beach: Mnandi
6. Swlmmrng Poot Bellville
7. Public Toilet: Big Bay
8. Princessv(ei EcoAdventure Centre
-
Improve service
delivery
12
5.9
5C.l
Com
Serv
standards
SR&A
Cust
towards
comparable
internatlonal
# ollenced lormal Sports field.
with complete grass cover
#
New
360 (of 513)
Quart
140
180
s\andarda.
24
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----
----
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Page 2 018
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360
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Supporting O8lalilo
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16
5.9
NA
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SR&A
Cust
Improve service
delivery
standards
% faCl1ities visited by District
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Managers within a 3 month cycle
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5.9
NA
standards.
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Improve service
delivery
standards
towards
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'---'"
..
----
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12 injtiatives~ 2 per district
It of departmental initiatives
Implemenled generating
additional external & inl€!fnal
#
New
12
Quart
Roll out plan 10 be developed
resources for serviCe delivery
Initiatlves implemented
according to rollout plan
Initiatives implemented
12 initiatives implemented
according to roll out plan
These wltllnclude
partnerships with external
international donors, e.g.
Principality of Monaco,
commercial partners, etc.
29
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Eve%,,-.
Wo~d
Western Province Athletics:
Cape Town Marathon
.3.1
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34
.-
~
~
~
~
18
7.3
7A.4
Com
Serv
SR&A
Cust
Promotion of
sustainable
communities and
heallhy lilesiytes
through the
promotion of
community
based sport,
recreation and
library services,
programmes and
initiatives.
-
19
19
Quart
Cape Epic Imernational
Mountain Bike Challenge
-
4
-----
Partner.hlDS
)
.,
----
WP G)1l1nastics Academy
(Philllpi)
WP G)1l1nastics Academy
(Phililpi)
WP G)1l1nastics Academy
(Phillipl)
Western Provioce Surf life
Saving .
Association
f--_
. . . _ . . .-
Western PrOvince SOO Ute
Saving Association
Western Province Surf Ute
Saving Association
Western Province $urlUfe
~~~i"f!9 Association
SA Gymnastics Federation
SA Gymnastics Federation
SA G)1l1nas!ics Federation
SA GymnastiCS Federation
WP Boxlna
\/IPBo""'ll.
WP Athletics and JAG
WPBoxln<l
WP AthletiCS and JAG
Foundation
W!'Jloxln
WP Athletics and JAG
Foundatfon
Project 5000 (Spec
Develop.)
(Spec.
----
.._ ..
-----
~_~~ti.~____
. _. . . .
6
.
Projoot 5000 (Spec.
Develop.)
.
~ ...
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12 events
3
-----
WP G)1l1nastics Academy
(Phillipl)
-----
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45
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WP Athletics and JAG
Foundation
~
~
Project 5000 (Spec.
Develop.)
1'---'"
~
~
Metropolitan Premier Cup
Tournament (Bayhill)
. _. . ." -
4
... L ...
#
.....
International YOuth Soccer
Tournament
1
# of Strategic Sporting
Partnerships and Events
created, maintained and
expanded on
Jive Big Walk
Gugutethu ReconciliaHon Day
Pick '0 Pay Argus Cycle Tour Two Oceans Marathon
Fun Run
----
. _. . .
Athlone Baseball Club:
International Toumament
-----
.-
~
11 Global International
Triathlon
----
DIscovery Cape Times Big
Watk
~
~.
Goju Kai Karate
Championships
6
-
World Junior Women's
World Junior Women's
Softball Championships 20 11 Softball Championships 2011
._.
---1----...
7
7
7 partnerships
-----
19 events & oartnorshios
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SRM
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Promotionaf
sustainable
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healthy liIes\!ies
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promotion of
% of Local Sport. Council.
community
%
operational
72%
85%
Events.
Quart
based sport,
recreation and
library serviCes,
programmes and
Initiatives.
46
--
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Promotion at
sustainable
communities and
20
7.3
NA
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SR&A
Cust
healthy IIles\!ies
through the
% 01 Municipal Faclilly
pmmotion of
Committee operational
community
(Developed.nd maintained)
based sport,
%
75%
85%
Quart
75%
80%
85%
85%
w:::..
recreation and
library services.
programmes and
~
c=>
Initiatives
47
---
I
Promotion of
sustainable
communities and
healthy IIles\!ias
% of Local Councils 01 Sport that
through the
21
7.3
NA
Com
Serv
SRM
Cust
promotion 01
community
based sport,
recreation and
present programrn9S in Jdenti1ied
High youth at Risk areas
targeting youth not involved in
High Youth at RiSk Areas:
%
New
60%
Quart
40%
20'%
50%
60%
otganised sport
library ."",Ices,
BeHvl1le. Blaauwherg North,
Harare, LentO\}eur, Mandala
Peace Park, Manenberg,
Samora Moohel. Site C. Site:
B. Tafalsig.
SoottsdeneiW a11.eadeM
programmes and
initiatives
48
.~--
---
---
Promotion of
sustainable
COOlmunilies aM
22
7.3
NA
Com
Serv
SRM
Cust
healthy lIfeslyies
through the
promotion of
community
based sporL
recreation and
library services,
programmes and
No 01 sustainable programs
presented in partnership with
Local Councils of Sport targellng
#
New
6
Quart
6
6
6
6
youth not invoived in organl2ed
sport
initiatives
49
1--
---
---._-
--
Programmes will include:
• Capacity building e.g.
training in SPOft$
administration and financfa!
management
• Volunlae( recruitment and
management
• Learn to swim and water
safety programmes.
• Recreation festivals
.. Holiday programmes
• Sport against crime
programs
I
-
Promotion of
sustainable
communities and
231
5.2
NA
Com
Serv
SRM
Cust
healthy liles\!ies
thrOUijh the
promotion of
% fadlitie.<; implementing the
community
Facl1ltles Management Plan
%
60%
90%
Quart
70°/<)
60%
based sporL
recreation and
libfary services,
programmes and
initiatives.
50
--
-
.-
---
._--
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90%
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Indicator
Directorate
Objecllveln IDP
Unit of
Measure
Promotion of
sustainable
communities and
heal1hy lifestyles
through lIle
I of developmental Sport & Reo
promotion of
programmes held.
community
based sport,
recreation and
library S9I'VtcOO,
programmes and
#
oI!"
4
36
1.t art July-Sopt 2009
Target
Quart
4
3
4
4
Suppot1lng Detail to
Annual Target (e.g. Llet of,
Interventions, proJects,
facllitleslhat the target
epplieo to)
Holiday Programme: 1
Sport AgainlS Crime: 1
Recreational Programme: 1
Peer leadership training
camp: 1
The method of measuring
this indicator has changed.
reswting in the
initiatives.
51
e ....lne
R
---
-----
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---------
new targets.
-----
Ensure the
matnstreamiog
23.1
7.3
NA
Com
Sorv
SRM
Cust
52
--
of Youth
Departmental Genck>r Plan
Development,
implemented
Gender and HIVI
AIDS wilhin.he
Directorate
---
Plan
Implrunen"'"
Plan
Impl......nled
New
t------- f-------
-~-
-~-
Quart
Implementing: Awareness
_shops In diSlficlS
Implementing: 16 days of
Activism programmes in
districts
---
r----~-
Implementing: Training of
distriCt staff
----
-~-
Implementing. District
feedback workshops
Planning 2010111
-~-
Ensure the
mainstreaming
23.1
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54
7.3
-----
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..
7.5
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24
7.2
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---
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Com
Serv
SR&A
Cust
8.5
88.3
Com
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Serv
Com
SElIV
...
26
8.5
8SA
SR&A
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SR&A
C\;st
88.10
Com
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impl~men.ed.
Plan
Implemented
SR&A
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Management of
key financial
areas.
Management of
key financlal
areas.
59
.-
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---
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Fin
key financial
areas.
Fin
Managemenl 01
key financial
Quart
% Expenditure on
Caplllli Budget
95%
---
%
Plan implemented according Plan implemented according Plan Implemented according Plan implemented according
to ptanned milostones: to be to planned mil€stones: to be to planned milestones; to be to planned milestones: 10 be
advised
adviseO
advised
advised
-----
%
Expendiluro on
Dperatlng Budgel
%
95"'/<;.
I - - - - r--
Quart
60"10
95%
65%
95%
Corporate indicator & target
98%
Corporate indicatOf &target
40"10
12%
1-----
-~-
-~-
50"",
23%
-1--------
75%
---
-~-
---
% assets validated.
(% 'IomS on the GAMA
Compliant register veflfied)
%
Administrative: melhods
undertaken to ensUre % 8S1MtS
valideted
%
100%
97'%
f----
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97'%
-~
Annual
AnnUl exercise completed in Annul exercise completed in Am'lul exercise completed in
4.hQuarter
4.h Quarter
411lQuarter
---._-
100%
100%
Corporate indicator 8. target
100%
targets/milestones to be
finalised by end June 09
---
Quart
lBA
TBA
TBA
areas.
-----
~
---
Quart
98%
~
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95%
85%
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8.5
Plan implemented according Plan Implemented according Plan implemented according Plan implemented according Milestones to be finalised by
June 2009 In consullation
to planned milestones: to be to planned milestones: to be to planned milestones: to be lo planned milestones: to be
with stakeholders
advised
advised
advised
advised
---r------- ----- r----
developm8l11a1
programmes and
events that
% ward allocation projecls
impacl positively
completed
00 the social
fabric of
communities and
visltOfs in the
CItL-_
58
27.1
Quarl
Plan
Implemented
New
r----- ---
---
8.5
Ensure the
mainstfeamlng
of Youth
HIVIAlOS PI.n
Development,
Gander and HIV/
AIDS wi.hin the
Directorate
f----- -1------·Provid-e
5Zf---
27
Plan
Implamen"'"
New
r------------
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25
Plan
Implemented
\------
~
56
of YouIh
Youth Development Plan
Developmen',
impfemented
Gender and HIVI
AIDS within the
Directorate
L_. _____
-----
Page6of8
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3
jDepartment
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28
8.4
Com
Serv
8M
% Capital project. meeting
originaT planned milestones.
%
85%
Quart
85%
will only be able
to report on this indicator
MOO the corporate
environment
measuring tool is operational
601
% improvement in the time taken
29
~
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Improve the
lorganiSAtiOnal
and reguiatOfY
envirooment
to close notifications In terms of
!he CQfPOfate Works
Management process
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12% reduction In
time taken to
30.06.09
close
notificaUons
(measured
%
3% reducuon on 200812009
baseline
6% reduction on 2ooe12009
9"/0 mductloo on 200812009
baseiine
bascllno
12% reduction in
lime· taken
to close notifications
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Quart
against the
611
baseline
30
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70"",
90"';'
62
Implement
humancapilllJ
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31
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be updatoo OO€e results aJOoO
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SR&A=36%
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SRM: 2.89%
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Average:
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SR&A: 0.51%
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and improve
651
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enhance staff
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%
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661
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