SERVICE FIRST
L a n d M a n a g e m e n t A g e n c i e s Wo r k i n g To g e t h e r
W h at i s S e r v i c e F i rst ?
W h e re i s S e r v i c e F i rst B e i n g U s e d ?
Service First is a permanent authority
(PL-1274) granted to the Bureau of
Land Management (BLM), National Park
Service (NPS), the US Fish and Wildlife
Service (FWS), and the Forest Service
(FS) to “…conduct projects, planning,
permitting, leasing, contracting and
other activities, either jointly or on behalf of one another;
[and] may co-locate in Federal offices and facilities...”
WA
ME
ND
MT
MI
MN
OR
VT
ID
NH
WI
SD
NY
MI
MA
CT
WY
RI
NJ
PA
IA
NE
NV
OH
UT
Service First has three broad goals:
1. Improve customer service;
2. Increase operational efficiency; and
3. Enhance land stewardship, resource protection,
and conservation.
CA
MD
IN
IL
WV
CO
KS
DE
DC
VA
MO
KY
NC
TN
OK
AZ
AR
NM
SC
AL
MS
The philosophy behind Service First authority strives to
meet the public and resource needs regardless of
organizational or agency boundaries. Under the Service
First authority agencies can pool resources to design,
develop, and implement joint projects that will provide a
greater benefit to citizens and natural resources. Service
First provides the authority for agencies to form and
promote partnerships across agency boundaries in order
to address public land management issues in an integrated
way; collaboratively developing joint solutions to
common problems. The Service First authority is
intentionally very broad; it gives maximum flexibility to the
agencies to enhance their ability to create efficiencies.
Service First
Across the Nation
GA
Service First City
ALASKA
TX
Featured Stories
LA
FL
Saint George, UT
(Parashant Joint
Management)
Lewistown, MT
(Historical Restoration)
0
130
0
260 Miles
162.5
325
Munising, MI
(Joint Vistor Center)
650 Miles
Service First Across the Nation
Service First has been successfully implemented in over 60 cities across the nation. The National
Service First Coordinator is a jointly funded position that works closely with the senior leadership in each of
the four agencies and whose main objective it to foster efficient and effective collaboration among the FS,
FWS, NPS, and BLM. The current national coordinator is Chris Moyer (c1moyer@blm.gov; 202.503.8973)
Poster Credits: Alex Eddy (Geographer); Leonard Gore (Geographer); Alexandra Ritchie (Management and Program Analyst)
H o w i s S e r v i c e F i rst B e i n g U s e d ?
Use of First Service Options
4 Instances of Use
Montana
Washington
30 Instances of Use
Maine
Oregon
North Dakota
VT
Minnesota
NH
Wisconsin
N e w Yo r k
South Dakota
Idaho
MA
CT
Wyoming
Michigan
RI
NJ
Nevada
Pennsylvania
Iowa
Ohio
Nebraska
Colorado
DE
Utah
Indiana
Illinois
DC
Virginia
Kansas
North Carolina
Arizona
Arizona
Visitor Center in Michigan
Kentucky
Missouri
California
Te n n e s s e e
Oklahoma
South
Carolina
Arkansas
Alabama
ALASKA
Georgia
Mississippi
Te x a s
Louisiana
Florida
0
150
300 Miles
0
162.5
325
Co-Location
Joint Visitor Center
Dual-Delegated Staff
Shared Position
Shared Resources
Transfer Funds
Fire and Dispatch
Law Enforcement
Service First Team
MOU or Agreements Used
650 Miles
Joint Management in Arizona
Historical Restoration in Montana
Grand Canyon-Parashant National Monument (Parashant) is a Service First Monument, jointly
managed by the BLM and the NPS from a field office in Utah. Protected within the one mllion plus acres of
the Monument is a variety of biological, geological, cultural and paleontological resources. Layers of rock
have been uncovered by the eroding Colorado River, exposing two billion years
of geologic history and providing breathtaking vistas. Four designated BLM
wilderness areas and 188,121 acres of NPS proposed wilderness, along
with numerous caves and rare desert springs are listed among the many
wonders of Parashant. The landscape provides numerous learning and working
opportunities for youths. The Parashant is taking full advantage of Service First
opportunities by leveraging the strengths of each of the agencies.
$
Since 1989, the Forest Service and NPS
have jointly operated the Hiawatha National
Forest/Pictured Rocks interagency visitor center
located in the Forest’s Munising Ranger District
office beside Lake Superior in Munising, MI.
Interagency staff serves over 70,000 visitors
each year. The center offers exhibits, information
and permits for uses in Pictured Rocks National
Lakeshore, Hiawatha National Forest and Grand
Island National Recreation Area. Through
partnership with
the National Forest,
Hiawatha Interpretive
Association provides
a gift shop with sales
benefitting education
and interpretation.
The Lewistown Field Office of the BLM has had agreements with the FS Historic
Preservation Team for over 10 years. Working together, the BLM and the Historic Preservation Team have
restored several historic buildings including Nelson Homestead, Hagadone
Homestead, Gilmore Cabin, and Ervin Cabin.
Currently, the Lewistown Field Office personnel are working with the
FS Historic Preservation Team to restore the Wartzenluft Barn
located on the Musselshell Trail in northeastern Fergus county, MT. The barn,
which is eligible for listing on the National Register of Historic Places, has
been in need of restoration for over 20 years and this year the funding and
expertise became available to complete the work.
w w w. f s . fe d . u s /s e r v i ce f i r st /
$