Business and Financial Services 2011-2012 Annual Report Highlights For Reporting Period July 1, 2011-June 30, 2012 INTRODUCTION Business and Financial Services did a good job in meeting its goals in fiscal year 2012. This report was prepared by referring to the goals and action items outlined in our FY2011-12 Action Plan. Some of the major accomplishments for BFS include: ● Several new technologies and services were implemented over the past year. TouchNet’s Mobile application was implemented, allowing parents and students the ability to access their account information and pay their bill using an internet enabled phone. ● The successful replacement of the Controller, Assistant Controller, Budget Analyst, and Accounts Payable positions. The changes in staff will help bring new ideas to the ways we’ve been operating and will help improve the effectiveness of our operations and promote a broader understanding of our processes to more employees. ● FY12 also brought many fiscal legislative changes. In preparation for block funding and the elimination of many funds in FY13, BFS prepared for changes to our accounting structure. ● Improved internal controls and increased integrity of financial activities occurred with the implementation of the following: o Centralized, electronic PCard statement storage o Upgraded security camera access in Student Business Services to better utilize the resource and make it more reliable o Redefined the use of the ProTravel card and communicated it across campus o Additional reviews of user access roles in SFS PeopleSoft This report provides an overview of Business and Financial Services goals, accomplishments, and events of the past year. We can look back on the year with considerable satisfaction as we enter the new fiscal year with confidence and high expectations. PERFORMANCE HIGHLIGHTS Accounting Services Distributed non-payroll funds through 147 Travel Advances, 1082 Payment to Individual Reimbursements, 3150 Travel Expense Reports, 692 Other Reimbursements/Refunds, and 75 Tuition Reimbursements. Processed 12,073 additional vouchers. Processed 1770 General Ledger entries, and 1881 Payroll Transfer Entries. Student Business Services Processed 10,176 deposits totaling $80,242,800. File-transferred $20,979,456 in student refunds through HigherOne electronically, eliminating the printing of 14,431 checks. Electronically transmitted 38,649 financial aid payments totaling $69,385,046. Processed 33,406 student cash receipts totaling $43,831,352 and 3,208 department receipts totaling $80,285,554. Manually processed 1,813 segregated fee and tuition waivers, totaling $1,723,860. 07/23/2012 BFS Annual Report Highlights 2011-2012 1 Collections Office Processed 594 payments on collection accounts totaling $179,180. Collected $222,043 in delinquent tuition and fees. ACTIVITY TRENDS: Accounting Services GrantsandContracts NewGrants,Gifts,orContractAccountOpened Existing&ContinuousGiftandGrantAccounts FY08 95 394 1,095 Maintained E‐StoutAssetManagement LaptopsTransferredtograduatingstudents FY09 86 445 1,172 FY10 87 445 1,181 FY11 94 377 1,252 FY12 88 337 1,233 Procurement and Materials Management Purchasing #Purchase/BlanketOrders #thousands$ofPO/BOprocessed #thousands$ofProcurementCardPurchases DuplicatingCenter #ofDepartmentRequisitionsprocessed FY08 FY09 FY10 FY11 FY12 2,643 2,533 1,308 1,760 1,728 $12,608 $10,856 $14,306 $19,114 $10,684 $2,304 $2,833 $3,099 $3,387 $3,665 551 511 344 279 289 PrintingServices #ofOff‐CampusPrintingOrders 579 #ofOn‐CampusPrintingOrders 598 434 263 185 625 MailServices #thousandsofIncomingpiecesofmail $thousandsofOutgoingmail #thousandsofOutgoingUPSpackages Stores #ofDepartmentRequisitionsProcessed 508.6 532.9 468.2 386.0 326.0 $214.20 $190.40 $190.50 $154.30 $151.60 4.4 4.4 3.9 4.8 4.1 745 610 460 498 385 Receiving #ofPackagesreceivedandthendeliveredon campus 25,136 29,065 29,797 21,800 19,661 Surplus #ofSurplusCustomers $thousandsofSurplussalestopublic $thousandsofSurplusvaluereclaimedby campusdepts. 07/23/2012 BFS Annual Report Highlights 2011-2012 3,091 $110.30 $110.70 3,194 $119.50 $124.50 2