Give your complete address, avoiding abbreviations. Address the contact formally; never use a first name, even if you’ve spoken to the contact. Get right to the point: State your purpose and why you are a qualified candidate. Joe Smith 555 Main Street Blue Springs, MO 64014 Ms. Nancy Roberts Vice President, Operations Bigco Incorporated 123 Bog Street Techtown, California 91234 Address your letter to the appropriate person. If a name isn’t given, try calling the company to track down a specific contact. Make sure to double-check the gender, title, and correct spelling of the contact’s name. If you can’t get a specific person, use a jobspecific title such as “hiring manager” or “recruiter” rather than “sir or madam”. In a cold-contact introduction, identify where you saw the ad or how you heard about the job. Dear Ms. Roberts: Your advertisement in Sunday’s Techtown Chronicle stressed Bigco’s need for an information systems manager to efficiently administer the technical resources of your growing company. After five years as a LAN administrator for Another Co., I am up for the challenge and thrilled about the opportunity to contribute to Bigco’s success. Your IS team needs an innovative manager who can capitalize on your existing assets, and I can provide that leadership. I offer the following skills to your team: The technical expertise to provide end-user system support in a multiplatform environment. Success in designing and maintaining an efficient network with remote access. Separating your skills or accomplishments from the body of the letter draws attention to them. When listing technical skills, be specific but not cryptic. Highlight key accomplishments but tie them back to the employer’s needs. Use company knowledge to show how you can bring solutions. Hands-on experience with network operation systems, including NetWare and Windows NT. Strong managerial skills developed through the supervision and training of a small IS support staff. Certified Novell Administrator training and an Associate’s degree in computer science. At Another Co., I took an office of disparate systems and designed a productive infrastructure within the confines of a limited budget. Bigco is on the verge of breaking ahead of its competitors, and its information systems will be critical. As a cost-conscious and creative administrator, I will make sure a solid infrastructure is in place. I look forward to discussing my ideas with you and will call you next week to set up an interview. Best regards, Joe Smith Enclosure: Resume You can use boldface to highlight your selling pitch. In conclusion, initiate a response and future contact.