Moving from
Management to Leadership
Agenda
1)
2)
3)
4)
Definitions
Leadership Qualities
Leadership Competencies
Self-evaluation and planning
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BancorpSouth Insurance Services, Inc.
The Manager
An effective manager:
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gets work done through other employees
trains and guides others
delegates work to improve productivity
hires and retains top talent
coaches and counsels
utilizes consequences
Neither BancorpSouth Insurance Services nor its employees provide legal advice to BancorpSouth Insurance Services clients. We recommend that you consult your legal advisor before making
any business-related legal decisions. This document contains proprietary information belonging to BancorpSouth Insurance Services, Inc. It must not be duplicated or retransmitted. ©, 2013,
BancorpSouth Insurance Services, Inc.
Image courtesy of ddpavumba/ FreeDigitalPhotos.net
The Leader
An effective leader:
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brings people together
is a strong communicator
sets expectations
is a positive role model
is passionate; inspires and excites others
has loyal and determined followers
focuses on sustainability and survival
Neither BancorpSouth Insurance Services nor its employees provide legal advice to BancorpSouth Insurance Services clients. We recommend that you consult your legal advisor before making
any business-related legal decisions. This document contains proprietary information belonging to BancorpSouth Insurance Services, Inc. It must not be duplicated or retransmitted. ©, 2013,
BancorpSouth Insurance Services, Inc.
Image courtesy of master/ FreeDigitalPhotos.net
“Leadership is the art of getting
someone else to do something
you want done because he wants
to do it.”
- Dwight Eisenhower
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any business-related legal decisions. This document contains proprietary information belonging to BancorpSouth Insurance Services, Inc. It must not be duplicated or retransmitted. ©, 2013,
BancorpSouth Insurance Services, Inc.
Leadership Qualities
Respectful
Supportive
Honest
Open / forthright
Emotionally intelligent
Change focused
Risk tolerant
Responsible
Accountable
Challenging
Motivational
Empowering
Ethical
Optimistic
Knowledgeable
Competent
Passionate
Visionary
Collaborative
Inclusive
Active listener
Learner
Inspirational
Encouraging
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any business-related legal decisions. This document contains proprietary information belonging to BancorpSouth Insurance Services, Inc. It must not be duplicated or retransmitted. ©, 2013,
BancorpSouth Insurance Services, Inc.
Leadership Competencies
Technical
Relationship
Operational
Strategic
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any business-related legal decisions. This document contains proprietary information belonging to BancorpSouth Insurance Services, Inc. It must not be duplicated or retransmitted. ©, 2013,
BancorpSouth Insurance Services, Inc.
Technical Competence
• Strong technical / product job knowledge
• Understands goals and expectations
• Implements appropriate plans of action
• Project plans to manage time
• Revenue/sales plans to achieve targets
• Committed to customer
• Understands financial and business principles
• Acts in an ethical manner at all times
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any business-related legal decisions. This document contains proprietary information belonging to BancorpSouth Insurance Services, Inc. It must not be duplicated or retransmitted. ©, 2013,
BancorpSouth Insurance Services, Inc.
Relationship Competence
• Builds and maintains sustainable, productive
working relationships
• Uses internal networks to get things done
• Skilled in communication, collaboration and
coordination
• Resolves conflicts
• Includes and recognizes the value of others
• Controls and manages emotions and reactions
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BancorpSouth Insurance Services, Inc.
Operational Competence
• Understands and supports organizational culture
and goals
• Facilitates cross-organization interface
• Integrates internal and external data
• Aligns objectives with corporate goals
• Finds multiple solutions to challenges
• Finds opportunity in change
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BancorpSouth Insurance Services, Inc.
Strategic Competence
• Focuses on long-term survival of the organization
– Financial stability & growth
– Client growth & retention
– Staff development & retention
– Community reputation
• Develops teams and followers
• Proactive vs. reactive
• Internal locus of control
Source: What Is Strategic Competence and Does It Matter? Exposition of the Concept and a Research Agenda, Cornell University,
Paul R. Sparrow, Lancaster University Management School, UK, Gerard P. Hodgkinson, The University of Leeds, UK
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any business-related legal decisions. This document contains proprietary information belonging to BancorpSouth Insurance Services, Inc. It must not be duplicated or retransmitted. ©, 2013,
BancorpSouth Insurance Services, Inc.
Evaluation
Leadership Self-Evaluation
Focuses on Tasks
Focuses on Survival
De‐emphasizes External
Integrates External Issues
Compartmentalizes Goals
Aligns Goals Collaboratively
Builds Empires
Builds Alliances
Maintains Status Quo
Initiates Necessary Change
Strives for Win
Strives for Win‐Win
Avoids Risk
Takes Calculated Risk
Avoids Ownership
Takes Ownership
Focuses on Self
Prepares Workforce
Focuses on Survival
Planning
Integrates External Issues
Aligns Goals Collaboratively
Builds Alliances
Initiates Necessary Change
Strives for Win-Win
Takes Calculated Risk
Takes Ownership
Prepares Workforce
Neither BancorpSouth Insurance Services nor its employees provide legal advice to BancorpSouth Insurance Services clients. We recommend that you consult your legal advisor before making
any business-related legal decisions. This document contains proprietary information belonging to BancorpSouth Insurance Services, Inc. It must not be duplicated or retransmitted. ©, 2013,
BancorpSouth Insurance Services, Inc.
Moving from
Management to Leadership