Why GAF? Why GAF? Commercial Systems December 17, 2012 Quality You Can Trust From North America’s Largest Roofing Manufacturer! Building Owner Solutions Key Components of GAF’s Strategic Accounts Program Capacity Investment To Better Serve Customers Full Systems Solutions For Your Commercial Needs Advanced Technology Products To Save You Money Guarantees For Industry Leading Peace-Of-Mind Education & Skill Building Certified Maintenance Program To Stand Out From Competition Sustainability Solutions 1 KEY COMPONENTS Single Point of Contact Multiple Roofing Technologies & Solutions Extreme TPO Roof Systems – Advanced heat & UV protection (up to 35 year warranty) NDL Warranties (15, 20, 25, 30 & 35 years) Single Ply Roof Systems (TPO & PVC membranes) Modified Bitumen Roof Systems BUR Roof Systems Liquid Applied Roof Systems Puncture Warranties (60-mil or greater) Hail Warranties Warranty Extensions – Well Roof Advantage Preventative Maintenance Program Cost Effective Repair Solutions Project Administration Certified Applicator Selection Job Site Inspections Warranty Transfer Fee Waivers Training for Property Managers Regional Training provided by CARE Local Training provided by GAF Territory Managers and/or CARE Annual Volume Rebate (based on competitive scenarios) Capacity Investment To Better Serve Customers Value To Our Customers GAF Plants Investment in advanced technology products Current Plants • ISO Plants- New advanced lines • 2 Plants Opening in 2012 • Additional plant soon to follow • TPO- multiple high capacity plants • Reopening of Gainesville for faster turn around times to meet demand • 3rd Plant in development • Mod Bit – significant investments in SBS and APP products Statesboro ISO ISO Plant 2 Additional new capacity, location TBD • New mod bit plant In development • Additional investments in current plants 3 Full System Solutions For Your Commercial Needs Value To Our Customers Family Of Commercial Brands Commercial Roofing Solutions For All Your Needs • TPO… full range of installation methods available including peel and stick • PVC… available nationwide • Mod Bit… full range of products • Cold applied, heat weld, and peel and stick, and hot mopped applied products available • BUR… complete line available nationwide • Liquid Applied… premium sealants, coatings, and liquid applied systems • ISO… a great fit under practically any roof 4 Advanced Technology Products To Save You Money Value To Our Customers Examples Continuous Innovation In Advanced Technology • EverGuard Extreme… 1st ultra performance TPO • Solar approved (e.g., Uni-Solar, Lumeta) • Product Innovation Award WinnerArchitectural Products Magazine EverGuard Extreme • Supported with full range of accessories • Freedom Rapid Seam… self adhered TPO for faster installations with improved adhesion • 5X stronger peel strength than the original Steep Slope TPO • Shear strength of heat weld seams • Steep Slope TPO…. resembles metal • Fade resistant Freedom Rapid Seam • Available in a variety of colors • Major Seal… 1 part adhesive for faster more reliable installations compared to standard 2 part adhesives 5 Guarantees For Industry Leading Peace-Of-Mind Value To Our Customers Range of Guarantees Broadest range of guarantees in the industry • NDL Guarantees for almost any application • MB/BUR NDL guarantees up to 25yrs* • Single Ply guarantees up to 35yrs • Topcoat restorations guarantees up to 20yrs • WellRoof extends the life of your warranty up to 25% • Workmanship error coverage when using… • System Pledge™ NDL Guarantee & Diamond Pledge™ NDL Guarantee • All American Pledge- Low slope and steep slope combination warranty • Blue Diamond Pledge- Provides coverage under metal roofs *With WellRoof™ 6 Education & Skill Building Value To Our Customers • Dedicated field organization to serve your needs • Highly trained Field Service Reps • Ensure top quality roof installations • Train contractors • Assist in job starts • Address customer concerns • Educational resources to differentiate professionals • Industry education through C.A.R.E. – 125,000 industry professionals trained! • 411 Hotline – quick answers to your technical questions • Architects Informational Services Hotline & New Architects Web Portal • Fast-resolution of your issues through Customer Care team • Obtain AIA credits through various approved presentations • Partners In Growth, expanded and dedicated to low slope • Pro Field Guide provides best practices for low slope roof installations Helping Build Business 377 people in our sales organization to support you… over 40% have been with GAF for 10+ yrs! 7 Certified Maintenance Program Value To Our Customers CMP Advantage • Complete guide for building a maintenance program • Diversifies contractor business and opens a new revenue stream • Open to both contractors and consultants • Exclusivity to offer the NEW WellRoof™ Guarantee extension • Extends your warranty up to 25% • Support for Certified Maintenance Professional includes • CMP locator on GAF.com • Inspection template for maintenance • Playbook • Provides options for how to implement a program • Even includes telemarketing tips and tricks • Builds relationships with consultants 8 Sustainability Solutions Value To Our Customers GAF’s Sustainable Brands Sustainable branding, education, and discounts • Sustainable Roofing Council benefits include… • SRC Listing on GAF.com • Discounted USGBC Chapter Membership • Discounted Membrane/Insulation Recycling • A Complete Line of Sustainable Products And Service too… • Help reduce energy cost • Reduce roof temperature • Better insulate buildings • Last longer to prevent land fill waste • Reduce heat island affect • GAF Solar simplifies membrane choices when considering installing solar 9