Diamond Pledge™
Brochure
Updated: 3/13
gaf.com
“Your Safest Choice”
gaf.com
“ Over 40% Of Roof Leaks*Are Not Covered
By ‘Typical’ Roof Guarantees!”
Is Your Roof At Risk?
Not all roof guarantees are alike. In fact, the typical no-dollar-limit (NDL) guarantee
excludes coverage for many of the common causes of leaks (see below) —
causes that result in more than 4 out of 10 roof leaks! So when you have a serious
problem, you’re often out of luck.
But with GAF’s Diamond Pledge™ NDL Roof Guarantee, you won’t be left holding the bag.
It’s the strongest roof guarantee you can get because we include coverage where
most others don’t. It’s part of our promise to always be your best and safest choice
in roofing.
These vulnerable areas are
typically not covered by (or even available in)
competitors’ roof guarantees!
Metal Flashings — Including
“Custom-Fit” Metal
Joints can leak, the metal itself can
rust, or they can be improperly
installed, causing leaks.
••
Flexible Wall Flashings
•
Can delaminate from the
wall or slide off the wall (due to
gravity), resulting in leaks and
finger-pointing between the
manufacturer and contractor.
Roof Penetrations (pitch
pans, vents, drains,
expansion joints, etc.)
•
•
Pitch pockets leak due to lack
of maintenance; other roof
penetrations can be improperly
flashed, causing leaks.
Blisters In Membrane
Blisters form due to moisture
vapor within the roofing assembly
and can open (or be punctured by
rooftop traffic), causing leaks.
Roof Insulation (under membrane)
Can cup, curl, shrink, or delaminate, resulting in membrane attachment problems and
ultimately leaks (or even premature failure
of the entire roofing system).
*Estimate based on GAF historical guarantee data
Nothing Compares To The
GAF Diamond Pledge™ NDL Roof Guarantee!
True “Edge-To-Edge”Coverage!
“Typical”
Ltd. Product
Guarantee
“Typical”
NDL
Guarantee
GAF
Diamond
Pledge™
NDL Roof
Guarantee
Any
Contractor
Certified
Contractors
GAF Master Select ™ &
Master Contractors
Coverage
period?
5 to 10
Years
5 to 20
Years
5 to 35 Years
WellRoof ® FREE 25%
guarantee extension available?
No
No
Material defects
covered?
Yes
Yes
Yes
Contractor’s workmanship
covered?
Maximum
pay-out?
No
Yes
Yes
Prorated
materials only
100% replacement
including labor
100% replacement
including labor
Is guarantee
transferable?
No
Maybe
High wind
coverage available?
No
No
Yes
Insulation
covered?
No
Yes
Yes
Metal flashings
(including “custom-fit”) covered?
No
No
Yes Roof penetrations
covered?
®
No
No
Yes
Leaks caused by blisters
between membrane and
insulation
covered?
®
™
No
No
Yes
No
No
Yes No
Maybe
Yes
Who can offer
the guarantee?
(when M-Weld Accessories are used)
(with select specs)
Can be *
added
Yes **
(when Stratavent Eliminator is used)
Flexible wall details covered?
Coverage available for
lightweight insulating
concrete decks?
*Please see WellRoof ® Guarantee Extension brochure for complete requirements.
**See Diamond Pledge™ NDL Roof Guarantee for complete coverage and restrictions.
Other GAF Tools
That Can Help You
Prevent Problems Before They Happen:
Regular
Maintenance
Reminders
Sent to you during
the initial two years
of your Diamond
Pledge™ NDL
Roof Guarantee
Maintenance
Stop
Signs
Scheduled
Maintenance
Checklist
Self-adhesive signs
that help avoid
unauthorized repairs
and possible voiding
of your guarantee
For those who want
to protect their
roofing investment...
included with every
Diamond Pledge™
NDL Roof Guarantee
at no additional cost*
*See Diamond Pledge™ NDL Roof Guarantee for more details.
...Plus, Other Unique Guarantee Options From GAF
All-American Pledge™ Roof Guarantee
ALL-AMERICAN PLEDGE™
ROOF GUARANTEE
No.__________________________
DUAL
ROOF GUARANTEE
OWNER:
BUILDING AND ADDRESS:
LOW-SLOPE ROOF: SPECIFICATION:
STEEP-SLOPE ROOF: SHINGLE:
LOW-SLOPE ROOF:
SQS. STEEP-SLOPE ROOF:
SQS.
APPLIED BY:
DATE OF COMPLETION:
GUARANTEE EXPIRATION DATE:
LOW-SLOPE ROOF SYSTEM – GUARANTEE
THE GUARANTEE/SOLE AND EXCLUSIVE REMEDY
LOW-SLOPE ROOF SYSTEM – GUARANTEE PERIOD
EN
GAF guarantees to you, the original owner of the building described above, that GAF will provide “Edge To Edge” protection by repairing leaks through the GAF roofing membrane,
liquid-applied membrane or coating, base flashing, high wall waterproofing flashing, insulation, expansion joint covers, preflashed accessories, and metal flashings used by the
contractor of record that meet SMACNA standards (the “GAF Roofing Materials”) resulting from a manufacturing defect, ordinary wear and tear, or workmanship in applying the GAF
Roofing Materials. There is no dollar limit on covered repairs. Leaks caused by any materials other than those listed above, such as the roof deck, non-GAF insulation, or any other
materials used in the construction of the low-slope roof system, are not covered.
This guarantee term for your Low-Slope Roof System lasts for _______ years from the date of completion. NOTE: Lexsuco® and uncoated M-Curb™ flashings are covered by this guarantee
ONLY for the first ten years.
STEEP-SLOPE ROOF SYSTEM – THE LIMITED WARRANTY
WHAT IS COVERED/EXCLUDED
This warranty covers certain GAF roofing products installed on your roof (the “GAF Products”) including GAF Shingles, GAF Ridge Cap Shingles, GAF Starter Strip Shingles, GAF Leak
Barrier, GAF Roof Deck Protection, and GAF Cobra® Attic Ventilation. This warranty does not cover ShingleMatch™ Roof Accessory Paint, Master Flow® Attic Ventilation, or any non-GAF
roof products, such as roofing nails. Misapplication of your GAF Products and flashings at valleys, dormers, chimneys, and plumbing vents (the “Covered Flashings”) is also covered.
MANUFACTURING DEFECTS: LIFETIME SHINGLES
MANUFACTURING DEFECTS: OTHER SHINGLES
IM
All GAF Shingles covered by this warranty, other than Royal Sovereign® and Marquis® WeatherMax® Shingles, carry a Lifetime warranty against manufacturing defects and a non-prorated
period of 50 years. (Note: This limited warranty is not available for roofs with Sentinel® Shingles.) The word “Lifetime” means as long as you, the original owner(s) [or the second owner(s) if
coverage was properly transferred within the first 20 years], own the property where the shingles are installed. The Lifetime warranty term and 50-year non-prorated period are applicable
only to shingles installed on a single-family detached residence owned by individual(s). For any other type of owner or building, such as a corporation, government entity, religious entity,
condominium, or homeowner association, school, apartment building, office building, or multi-use structure, the length of the warranty is 40 years and the non-prorated period is 20 years.
Marquis® WeatherMax® Shingles are warranted against manufacturing defects for 30 years; Royal Sovereign® Shingles are warranted for 25 years. The non-prorated period is 20 years
for both Marquis® WeatherMax® and Royal Sovereign® Shingles.
MISAPPLICATION: GAF PRODUCTS AND COVERED FLASHINGS
EC
When Lifetime Shingles are installed in the field of the roof, coverage for application errors, including the misapplication of Covered Flashings, lasts for the first 25 years after installation
for single family detached residences owned by individual(s). For other types of owners or buildings and for shingles other than Lifetime Shingles, coverage lasts for 20 years.
FAILURE TO SEAL/BLOW-OFFS/WIND DAMAGE
Coverage lasts for 15 years.
ALGAE DISCOLORATION
All StainGuard®-labeled shingles and ridge cap shingles are warranted against algae discoloration for 10 years.
Provides complete
NDL coverage for
projects that have
both low-slope and
steep-slope roofing.
A single source
means less hassles
for you in the event
of a problem. The
only guarantee of
its kind in
the industry!
WellRoof Guarantee Extension
®
FREE 25% extension for your Diamond Pledge™
NDL Roof Guarantee [just for performing regular
roof inspections and necessary maintenance by
a Certified Maintenance Professional (CMP)—and
regular roof maintenance is required by all
reputable manufacturers to maintain guarantee
coverage anyway!]. For example, a 20-year
guarantee becomes 25 years—free!
WELLROOF
A
SP
(b) After the non-prorated period: The repair or re-cover cost which GAF will pay, and the roof products to be provided, will be reduced to reflect the amount of use you have received
from your roof through the date of your claim. The amount of use will be calculated by dividing the number of months which have elapsed since installation to the date of the claim by
the number of months in the guarantee term.
®
G
E
™
G UA R A N T E E E X T E N S I O N
Available Exclusively Through Your...
™
®
WELLROOF GUARANTEE EXTENSION
®
ADDENDUM
TO DIAMOND PLEDGE™ NDL ROOF GUARANTEE
WELLROOF
G UA R A N T E E E X T E N S I O N
®
GAF guarantees to you, the original or first subsequent owner of the building described in the
above-referenced Diamond Pledge NDL Roof Guarantee, that GAF will extend this Diamond Pledge
NDL Roof Guarantee for a term equal to 25% of the original guarantee length when you have your
roof inspected and maintained as described below.
EN
™
REQUIREMENTS
1. Contact a Certified Maintenance Professional and Register this WellRoof Guarantee
Extension… Contact a GAF Certified Maintenance Professional (a “CMP”) and ask them to register
this WellRoof Guarantee Extension with GAF prior to sixty days prior to the second anniversary of
the completion of the roofing system (found on your Diamond Pledge NDL Roof Guarantee). After
registration, GAF will acknowledge to you that your Diamond Pledge NDL Roof Guarantee has been
extended. If you do not hear from GAF within sixty days following registration, please contact GAF
at 1-800-766-3411.
2. Perform Annual Inspection and Maintenance… by a CMP in accordance with GAF’s
detailed inspection and maintenance program. The first WellRoof inspection may not be made any
sooner than 18 months following completion of the roofing system.
3. Submit Documentation Annually… within 60 days of the second anniversary of the completion
of the roofing system and within 60 days of each anniversary of completion thereafter, your CMP
shall submit copies of the roof inspection/maintenance documents and accompanying photographs
(a minimum of six photos showing the condition of the roof and critical details) to GAF. Such
documents and photographs shall be sent by email to guaranteeservices@gaf.com or by U.S. postal
mail to GAF Guarantee Services Department, 1361 Alps Road, Building 11-1, Wayne, NJ 07470.
If your CMP fails to submit your annual documentation, GAF will notify you that your WellRoof
Guarantee Extension is going to terminate. You will have thirty days from such notice to have your
annual documentation submitted. If you fail to have your annual documentation submitted within said
thirty days, your WellRoof Guarantee Extension will terminate and the duration of your Diamond
Pledge NDL Roof Guarantee will revert to its original duration.
Available only through GAF
Master Select™ Contractors.
®
®
M
CI
™
™
For a Lifetime warranty, GAF’s contribution in years 51 and beyond will be 20%.
MISAPPLICATION: WHAT IS COVERED/SOLE AND EXCLUSIVE REMEDY
®
If any of your GAF Products or Covered Flashings is found to have application errors that adversely affect performance, GAF will arrange to have your roof repaired or re-covered or, at
its sole option, will provide you will replacement roofing product(s) and reimburse you for the full reasonable cost of labor and other materials to repair or re-cover your roof, including
Covered Flashings. The costs of labor to tear off some or all of your GAF Products and Covered Flashings and disposal are included if necessary to repair your roof.
After the non-prorated period, GAF’s maximum liability for any roof shall NOT exceed three times the reasonable cost of replacement GAF Products before any reduction for use.
FAILURE TO SEAL/BLOW-OFFS/WIND DAMAGE: WHAT IS COVERED/SOLE AND EXCLUSIVE REMEDY
This Failure To Seal/Blow-Offs/Wind Damage Warranty is specifically conditioned on your shingles or ridge cap shingles being fastened and installed strictly in accordance with
GAF’s application instructions. GAF warrants to you that your shingles and ridge cap shingles will not fail to seal and that your other GAF Products will not blow off or sustain damage
from winds (including gusts) up to the applicable wind speed listed below after your shingles and ridge cap shingles should have sealed but did not due to a manufacturing defect. If your
shingles and ridge cap shingles do fail to seal, blow off, or suffer wind damage, or your other GAF Products blow off or sustain damage from winds, GAF’s contribution to you will be for
the reasonable costs of replacing the blown-off shingles or ridge cap shingles and other affected GAF Products and hand-sealing any unsealed shingles or ridge cap shingles. Costs relating
to metal work and flashings are not included. GAF’s maximum liability under this paragraph is to reimburse you for the cost of hand-sealing all of the shingles or ridge cap shingles on
your roof.
Ridge Cap Shingle
Wind Speed Coverage
Wind Speed Coverage
with special installation without special
installation (mph/km/h)
(mph/km/h)
All GAF Lifetime Shingles 130/209*
110/175
Timbertex® & Ridglass® 130/209*
110/175
Marquis® WeatherMax® 80/130
80/130
Royal Sovereign®
60/96
All other GAF Ridge
Cap Shingles
70/112
*Your roof will be covered up to the maximum wind speed above ONLY if your
shingles are installed using 6 nails per shingle and you have GAF Starter Strip
Products installed at the eaves and rakes.
T A
™
(a) During the non-prorated period: If any of your GAF Products are found to have a manufacturing defect or there is an application error in installing your GAF Products or Covered
Flashings that adversely affect performance, GAF will pay you the full reasonable cost of labor to repair or re-cover the affected GAF Products or Covered Flashings, and will provide
replacement products. The costs of labor to tear off some or all of your GAF Products and disposal are included if necessary to repair your roof.
60/96
N
Diamond Pledge
Guarantee Number:
MANUFACTURING DEFECTS: WHAT IS COVERED/SOLE AND EXCLUSIVE REMEDY
Wind Speed Coverage
Wind Speed Coverage
with special installation without special
installation (mph/km/h)
(mph/km/h)
V A
WELLROOF
GAF Warranty Company, LLC, a subsidiary of GAF, warrants that your GAF Products will remain free from manufacturing defects and that your GAF Products and Covered Flashings
will remain free from application errors that adversely affect their performance during the applicable warranty term listed above. Note: Failure to seal/blow-offs/wind damage and algae
discoloration are covered separately below.
Shingle
D
90/144*
*Your ridge cap shingles will be covered up to the maximum wind speed above ONLY if
your ridge cap shingles are installed in strict accordance with the “Maximum Wind Speed
Coverage Under Ltd. Warranty” section of the applicable ridge cap shingle application
instructions.
©2013 GAF 3/13 • #503 • 1361 Alps Road, Wayne NJ 07470
SEE LIMITATIONS AND EXCLUSIONS ON REVERSE
(Continued on reverse)
E
P
S
®
®
™
gaf.com
If the first subsequent owner sells the building, or if documentation is not submitted to GAF in a timely
manner, your Diamond Pledge NDL Roof Guarantee length automatically reverts back to the original
term. All of the terms and conditions of your Diamond Pledge NDL Roof Guarantee remain in full force
and effect except as specifically modified by this WellRoof Guarantee Extension.
™
™
®
This Addendum becomes effective only after it is signed by an authorized GAF Guarantee Services Manager.
Signature:
Date:
249660-0313
Quality You Can Trust...From
North America’s Largest Roofing Manufacturer!™
COMGN184