PEACEWORK Village Network ORIENTATION FOR INTERNATIONAL PROGRAMS This manual is intended to provide basic information about your upcoming experience abroad. Please take the time to read all of the material thoroughly. It is designed to enhance your experience and better prepare you. While the manual is not exhaustive, it does contain helpful information about health considerations, travel preparations, and resources. Participants are also encouraged to supplement this manual with their own research into the culture, history, and current events of your host country. Peacework Development Fund, Inc., a 501c3 non-profit program in global education, development, and service Peacework, 209 Otey Street, Blacksburg, VA 24060-7426 USA Phone 540.953.1376 locally or from abroad / 800.272.5519 within the U.S. / Fax 540.953.0300 / mail@peacework.org Orientation Manual for International Programs 2 Peacework Development Fund, Inc. TABLE OF CONTENTS 1 2 3 4 5 6 7 8 9 ABOUT PEACEWORK ............................................................................................................................................ THE PROGRAM.......................................................................................................................................................... PLACEMENT ............................................................................................................................................................. ETHIC ......................................................................................................................................................................... EXPERIENCE............................................................................................................................................................. LIVING AND WORKING ABROAD ...................................................................................................................... CULTURAL TRANSITIONS ................................................................................................................................. SAFETY AND SECURITY ...................................................................................................................................... PHOTOGRAPHY ..................................................................................................................................................... PRE-DEPARTURE PLANNING ............................................................................................................................... CHECKLIST ............................................................................................................................................................... TRAVEL PREPARATIONS ...................................................................................................................................... Passports .................................................................................................................................................................. Visas ........................................................................................................................................................................... Tickets and Itinerary ............................................................................................................................................. Copies of Documents .......................................................................................................................................... PACKING ................................................................................................................................................................... General Guidelines ................................................................................................................................................ What NOT to Pack ............................................................................................................................................... Appropriate Apparel .............................................................................................................................................. Electronics ............................................................................................................................................................... Host Gifts ................................................................................................................................................................ Sample Packing List................................................................................................................................................. FINANCES ................................................................................................................................................................. Currency .................................................................................................................................................................. HEALTH ..................................................................................................................................................................... Medical Conditions Prior to Departure ........................................................................................................... Prescriptions and Other Medications ............................................................................................................... Health and Safety Abroad...................................................................................................................................... Health Insurance .................................................................................................................................................... AFTER YOUR TRIP ..................................................................................................................................................... PEACEWORK POLICIES .......................................................................................................................................... IMPORTANT CONTACTS ...................................................................................................................................... RESOURCES ................................................................................................................................................................ WEBSOURCES ........................................................................................................................................................... Orientation Manual for International Programs 3 4 6 6 6 6 6 6 8 10 10 10 10 10 11 11 11 12 12 12 12 13 13 14 15 15 15 16 16 17 19 20 21 23 24 25 Peacework Development Fund, Inc. 1 ABOUT PEACEWORK Peacework is dedicated to helping alleviate conditions of poverty and economic disparity in our world through economic development partnerships and service. Programs include longterm alliances between sponsoring institutions and local villages, short-term volunteer service, and technical assistance. Each project is organized on a case-by-case basis with community leaders according to locally determined development needs and objectives. In most cases, these communities greatly benefit from the breadth of resources and inspiration that volunteers and professionals from different fields bring to that development setting. Thus, the university is a key partner and resource for expertise and volunteer engagement. We believe that academic and technical resources, volunteer service, and local community leadership are the components of sustainable, effective development and lasting social change. This strategy is most effective when education, business, medicine, social work, agriculture, engineering, literacy, and other disciplines are applied in one shared course of action, one community at a time around the world. We call this concept the Peacework Village Network, a completely new and innovative approach to international development. Peacework began in 1989. Peacework provides a range of services to support these projects - including international travel, orientation materials, visa processing, accommodations, meals, local transportation, arrangements for project materials and supplies, supervision, interpreters, liability and medical insurance, health and safety information, and emergency assistance. Peacework provides a proven track record in over 20 countries worldwide with reliable and effective indigenous partners. We provide 24/7 assistance with all project details, problems, and emergencies. Peacework provides up to $2.5 million in comprehensive insurance coverage for liability, personal risk, and medical needs. Peacework also offers knowledgeable and experienced staff worldwide as well as a global network of partners. Someone from our organization has visited every project location so we know where you’re going, what project you’ll be undertaking, and the factors that will contribute to the success of the project from the very beginning! Orientation Manual for International Programs 4 Peacework Development Fund, Inc. Jerry Aaker has provided essential training for professionals and volunteers in international development. The premise of his book, Partners with the Poor, is that development is not a top-down enterprise nor is it an often misconstrued act of providing help to those in need. Fundamentally, development efforts begin with communities engaged in social change and self-development accompanied by individuals and organizations with human and material resources. In his recent book The End of Poverty, Jeffrey Sachs wrote that the village is fully capable of overcoming conditions of poverty but “they cannot do it alone.” Peacework offers a synthesis of these two principles. Everything we do is built on partnerships, the mutual engagement of those who bring resources to the village and local leaders who have unique insights into their own development needs and objectives. The Peacework Village Network is the perfect illustration. In this strategy, ONE educational institution becomes fully engaged with ONE community in an emerging economy. No other partnership matches the same breadth of resources and needs. Business, education, medicine, engineering, agriculture, social work, and other academic departments work with their counterparts on a remarkable exercise applying education and technology and fostering greater capacity for development. Ostensibly, these efforts then serve as a catalyst for regional development and cooperation. What better way is there to foster goodwill and peace than to work alongside one another to overcome poverty and economic disparity? This just might be our chance to change the world. Stephen Darr Orientation Manual for International Programs 5 Peacework Development Fund, Inc. 2 THE PROGRAM PLACEMENT Peacework matches communities in developing countries with resources and sponsoring institutions or groups such as a university or professional association. Projects are significant opportunities for exploring educational and professional goals, learning about our world’s diversity of cultures, and contributing to sustainable economic and social development. ETHIC Participants should engage in these projects with several key issues in mind. This program is a partnership between your host community abroad and your volunteer group. This is a unique opportunity for mutual engagement, advancement, and enrichment. Everyone in the project is equal - host and participant. Your hosts could do on their own just about any project that we are undertaking, given adequate resources. You will likely learn as much or more from the host community through their leadership and insights than you will contribute. If you gain one key perspective from this project, it should be that your life and your career will be enriched because of what you learn through this experience. Be conscious of the quality of your work and maintain a high level of professionalism throughout your experience. Not only are you representing your institution, but the level of your professionalism shows respect for the people with whom you are working as well as their customs and way of life. EXPERIENCE Your project placement is an opportunity for you to apply the knowledge and skills that you have acquired throughout your life in a unique service oriented setting. From a global perspective, what are the dynamics that have contributed to the social, political and economic conditions in your host community? What dynamics will contribute to future cooperation and sustainable development? What are the ten key things you want to learn from this experience that you do not know now? 3 LIVING AND WORKING ABROAD CULTURAL TRANSITIONS As you prepare to leave for your program, try to learn as much as possible about your host country. Consider watching movies and reading books and articles about the country. Guide books are excellent references to familiarize oneself with a destination. Try to learn not only some key phrases and words in the languages that are spoken in the area you will be working in, but familiarize yourself with the means of non-verbal communication that are prevalent in the local culture as well. For example, research behavior that is acceptable between genders, as well as the behaviors that are culturally appropriate, inappropriate or offensive, such as hand gestures and greetings. Orientation Manual for International Programs 6 Peacework Development Fund, Inc. When you arrive in your host country try to immerse yourself to the greatest extent possible, while at all times considering your safety. Attempt to make friends and try to identify people who are trusted by the community who can introduce you to others. It is important to listen to people and be patient. Learning and communicating with others using the local language can facilitate your integration into the community. Similarly, learning local customs and following them to the greatest extent possible will demonstrate your respect for the culture and can serve as a bridge between you and members of your host community. When interacting with people, try not to make promises you cannot keep, and keep the promises you make. Finally, remember to be gracious and express your appreciation and thanks for the opportunity to share in the everyday life of your host community. Traveling abroad can be one of the most exhilarating learning experiences of your life. However, it can also be a series of bewildering and frustrating incidents that leave you longing for home. We are surrounded by elements in our own culture which influence who we are and how we relate to the world. Our values and preconceptions have been shaped by experiences in our native culture. What happens when we suddenly lose cues and symbols that orient us to situations of daily life? What happens when facial expressions, gestures and words are no longer familiar? Many people go through culture shock. Overcoming culture shock depends on your ability to be open-minded and non-judgmental. When you are abroad try not to compare everything to home. Be curious. Be sensitive and perceptive. Above all, be flexible. Even though you may consider yourself to be sensitive to the customs and needs of another culture and its people, you may unknowingly appear offensive to some by using patronizing remarks or a condescending attitude. As participants in this program, you are traveling to your host country to learn and participate alongside local citizens in some form of development and service. You have not come to take the place of the local workers or to do anything that they could not do for themselves. You are there to participate in a development project that was planned by the local community. You are there to serve and to learn from local people who have unique insights into the needs, resources, customs, and conventions of their own society. Participants must be genuinely responsive to the attitudes and needs of their hosts and the local community. This cultural exchange provides the opportunity to learn about different cultures and customs and gain an understanding of how aspects of our lives are interrelated with the needs and problems of people around the world. Adjusting to life in a new culture may be an easy transition for some and a difficult one for others. Living, studying and working abroad, or even in a new, unfamiliar community in your own country could require significant adjustments to differences between the home you left behind and your new circumstances. You may encounter differences in lifestyle, food, climate, and language, as well as social habits and daily routines and schedules. These encounters can be stimulating and exciting. However, they can also prove to be overwhelming and disorienting. Dealing with an onslaught of new and unfamiliar experiences can cause frustration and confusion, even anger. The combination of these effects is known as culture shock. Culture shock is defined as a condition of confusion and anxiety affecting a person suddenly exposed to an unfamiliar culture or environment. The phases of adjustment to a new culture usually include (1) initial euphoria, (2) irritability, (3) gradual adjustment, (4) adaptation and biculturalism, and (5) re-entry into your home environment and culture. Culture shock can manifest itself in a variety of symptoms including abnormal sleeping patterns, fatigue, homesickness, trouble concentrating, isolation, irritation, feeling overwhelmed, and depression. There are a number of ways to reduce the effects and severity of culture shock. As mentioned previously, try to educate yourself about the environment and culture prior to your departure. Once in your host community, try to continue to learn as much as possible from local residents about their culture by asking questions and listening. Your transition into your new community can be eased by increasing your awareness of your surroundings and observing how others are acting. Contemplate the similarities and differences that exist between your home and your host community. Orientation Manual for International Programs 7 Peacework Development Fund, Inc. Remember to take the time to have fun and do the things that you enjoy. Consider trying new activities, exploring your surroundings, albeit safely, and taking the initiative to learn the local language. These activities will not only make you more comfortable in your host country, but they will take your mind off of what is missing from your new environment and enable you to focus on what is unique. However, it is important not to cut yourself off from the things you left behind at home in an effort to force yourself to adapt to life abroad. Keeping in touch with family and friends can help to avoid feelings of isolation. Finally, try to keep your sense of humor and be flexible. The symptoms of culture shock should be less apparent as you begin to familiarize yourself with your host culture and environment. If you are traveling for an extended period of time and severe symptoms persist longer than a few weeks, seek assistance from your hosts or a health care provider. Also feel free to contact Peacework for assistance at any time. SAFETY AND SECURITY This information is intended to provide parameters to make your experience safe and rewarding and to encourage program participants to observe reasonable precautions that will make for a safe and sound experience. Peacework receives travel warnings, public announcements, and consular information issued by the United States Department of State regarding instances or locations where extra caution is recommended for citizens of the United States. Peacework will not send program participants into a situation that we understand to be unsafe. There are, however, risks associated with traveling anywhere in the world. In every respect, please remember that Peacework is committed to your safety and security. Arrangements for program participants are made with reliable services in safe locations by experienced partners, including all accommodations, transportation, interpreters, and project details. Everyone must use common sense and good judgment at all times. We strongly encourage participants to read and observe the recommendations included in this section. Crimes, including petty theft are rare but are always a concern anywhere in the world. To minimize chances of theft or other problems, you should take the same security precautions as you would in any large city in the world, including large cities in the United States. We suggest that you follow these basic recommendations and heed the suggestions and warnings of your hosts for any specific situation. t"MXBZTTUBZJOHSPVQTQBSUJDVMBSMZBUOJHIUJOVOGBNJMJBSMPDBUJPOT t"MXBZTVTFDPVSUFTZXIJMFXPSLJOHXJUIPUIFST t3FBEUIFOFXTQBQFSTBOEMJTUFOUPUIFOFXTUPJOGPSNZPVSTFMGPGEFWFMPQNFOUTJOZPVSIPTUDPVOUSZQSJPSUPZPVS departure. t$BSSZXJUIZPVBUBMMUJNFTB$01:PGZPVSQBTTQPSUBOEFNFSHFODZDPOUBDUOVNCFST t%POPUPQFOMZEJTQMBZPSTIPXPòZPVS6OJUFE4UBUFTQBTTQPSUEPMMBSTPSPUIFSWBMVBCMFCFMPOHJOHTJOPWFSUXBZTUIBU may attract attention in public. t%POPUDBSSZMBSHFTVNTPGDBTIXJUIZPVBOEOFWFSFYDIBOHFNPOFZPOUIFTUSFFUT/FWFSFYDIBOHFMBSHFTVNTPG money anywhere, not even in banks. Never exchange money with private individuals, except with your host or guide who can provide a secure location for any such transaction. Keep your money stored in more than one place. t%POPUDBSSZZPVSXBMMFUPSPUIFSWBMVBCMFTJOBCBDLQBDLPSJOZPVSCBDLQPDLFUTXIFSFUIFZBSFWVMOFSBCMFUPUIFGU t*GZPVDBSSZBQVSTFPSCBHDBSSZJUXJUIUIFTUSBQEJBHPOBMMZBDSPTTZPVSDIFTUBOENBLFDFSUBJOJUJT[JQQFE t6TFHPPEKVEHNFOUXIFOUBMLJOHUPTUSBOHFSTBOEOFWFSPòFSQPUFOUJBMMZDPNQSPNJTJOHJOGPSNBUJPOUPTUSBOHFST about yourself or your colleagues traveling with you. Do not disclose where you are staying, your itinerary, or personal details about yourself or your colleagues. Avoid any compromising situations. Keep alert for groups of loud or drunken people or those whose actions appear suspicious. Orientation Manual for International Programs 8 Peacework Development Fund, Inc. t,FFQBMPXQSPöMF/FWFSXFBSDPOTQJDVPVTKFXFMSZPSDMPUIJOH%POPUXFBSDMPUIJOHJOIJHIQSPöMFQMBDFTTVDIBT markets that is conspicuously from the United States or is of a particular political viewpoint. Never wear clothing that has the appearance of military paraphernalia. t/FWFSHJWFBXBZNPOFZ/PUPOMZEPFTJUBUUSBDUVOEVFBOEVOXBOUFEBUUFOUJPOCVUJUJTBMTPCMBUBOUMZDPOEFTDFOEJOH and serves only to emphasize the marked disparities in wealth and power between the rich and poor in this world. While you may feel good about a monetary gift to another individual and while they may need those funds, giving away cash perpetuates conditions of dependency between those who have and those who do not. It is far better to share monetary gifts through reliable institutional connections that will benefit a number of people. t'PMMPXUIFSFDPNNFOEBUJPOTPGZPVSIPTUT5IFZLOPXUIFDVTUPNTQSPCMFNTBOEDJSDVNTUBODFTPGUIFDPNNVOJUZ and society in their country. t"WPJEQVCMJDDPOGSPOUBUJPOT5IF64%FQBSUNFOUPG4UBUFTBZTUIBUNPTUSPCCFSJFTBOEQJDLQPDLFUTIBQQFOEVSJOHB staged incident of some kind such as a fight or accident. t"MXBZTMPDLUIFEPPSTUPZPVSBDDPNNPEBUJPOTEVSJOHUIFOJHIUBOEXIFOSPPNTBSFVOPDDVQJFE*GZPVSSPPN cannot be locked, please inform your hosts so that they can provide better security for you and your belongings. t8BUDIGPSVOBUUFOEFECBHHBHFCPYFTPSBOZPUIFSJUFNTJOQVCMJDQMBDFTPSUSBOTQPSUBUJPOIVCTBOEOFWFSMFBWFZPVS own belongings unattended. t5SBWFMMPDBMMZXJUIBUMFBTUPOFPUIFSQFSTPOBOEMFBWFZPVSJUJOFSBSZXJUIBGSJFOEPSQSPHSBNEJSFDUPS t%POPUESJWFTPNFPOFFMTFTDBSXIJMFPWFSTFBTBOEOFWFSBDSPTTBOJOUFSOBUJPOBMCPSEFSVOMFTTJUJTQBSUPGZPVS scheduled program and itinerary and you have the required travel documents. t/FWFSQIPUPHSBQIQFPQMFXJUIPVUUIFJSQFSNJTTJPO t*GZPVCFDPNFJMMPSJOKVSFEBUBOZUJNFEVSJOHZPVSQSPHSBNQMFBTFJOGPSNZPVSIPTUPS1FBDFXPSLJNNFEJBUFMZ Each person who participates in Peacework programs should have personal health insurance that covers them abroad or, if it does not, supplemental coverage that will provide assistance in the event of an injury, illness, or even an emergency return to the United States. Peacework and your hosts will do everything possible to assist you in the event of a medical emergency. In addition, you should fully inform Peacework of any medical contingencies, such as allergies to medications, prescription medications that you may already be taking, blood type, and special health needs. Complete information should be provided on your Peacework Registration Form so that a response can be timely and appropriate. If you have any questions or concerns at all about the program, itinerary, the security of accommodations, transportation, or your situation while traveling, do not hesitate to immediately discuss those concerns with your host and with Peacework. In case of emergency, you can call Peacework collect: Work hours phone in the US Toll Free work phone in the US After-hours emergency phone in the US After-hours emergency cell phone in the US 1-540-953-1376 1-800-272-5519 1-540-951-0735 1-540-230-8581 To call the United States from abroad, the country code is 1. If you reach a voice message at one of these numbers when calling from abroad, you should briefly give your name, your location, the nature of the incident, and the name and phone number where you can be reached. Your phone call will be returned as quickly as possible. In case of an emergency at home, it may be difficult for anyone in the United States to reach you directly. Messages to you from your family or friends should be limited to extreme emergencies only and should go through our Peacework office in Virginia. Expect any emergency message to take up to a day to reach you if you are at your project site. Orientation Manual for International Programs 9 Peacework Development Fund, Inc. PHOTOGRAPHY You are free and encouraged to take photographs with only a few exceptions. As with anywhere in the world, it is common courtesy to ask permission from those whom you are photographing. Cameras are sometimes not allowed in museums and theaters. In some locations there are specific limitations on photography, so please check before taking pictures. A good rule of thumb is: if you have any doubt, ask. We invite you to share some of your best photos with our office so we can share them with future volunteers. Please label all photos with descriptions, dates, locations, and names. Also include your name, phone number, and address. We will return photos if specifically requested. 4 PRE-DEPARTURE PLANNING CHECKLIST Have your passport, tickets, and visa (if a visa is required) Make several copies of all travel documents, medical prescriptions and other health information, and contact information for your financial institutions; give one set of copies to a trusted friend or family member Inform your financial institutions when and where you will be traveling Prepare for how you will maintain good health while traveling; consult your physician and request documentation of any medical conditions Obtain a supply of necessary prescription and non-prescription medications sufficient to last the duration of your stay Plan how you will communicate with family and friends when you arrive at your destination and during your stay, and if necessary purchase international phone cards Research your destination TRAVEL PREPARATIONS Passports All US Citizens must have a valid passport to travel abroad. Peacework requires that your U.S. passport be valid for at least 6 months beyond the end date of your trip. This policy exists to accommodate the requirements of some countries to carry a passport that is valid beyond the length of your stay, as well as to accommodate potential changes to your travel itinerary such as rescheduled flights. If your passport expires before the required validity, you will need to renew it prior to making travel plans. Information on obtaining a passport can be found at your local Court House or Town Hall, as well as at local branches of the U.S. Postal Service. Passport information and forms can also be downloaded from the U.S. Postal Service website (http://www.usps.com/passport/welcome.htm) and from the State Department website (http://travel.state.gov/passport/passport_1738.html). To process your passport application you will need proof of U.S. citizenship in the form of a birth certificate or an expired U.S. passport, proof of identity such as a driver’s license, and two passport size photos. Kinko’s, most pharmacies offering film developing, and many photography shops provide passport photo services. You will also be required to pay an application fee. If you are age 16 and older, the cost of a new passport is $97. If you are under age 16 the cost of a new passport is $82. If you need to renew your passport, the cost is $67. If you wish to expedite the processing of your passport application, you must pay an additional $60. It will generally take up to six weeks for you to receive your passport whether you apply in person or by mail. If you apply for expedited service, your passport will arrive in three weeks. Orientation Manual for International Programs 10 Peacework Development Fund, Inc. You may need to carry your passport and other vital documents securely on your person at all times if there is not a secure location to store them at your host site. A money belt serves this purpose well, and can be concealed under your clothing. Your in-country Peacework host may need to collect your documents on arrival to register you or your group with a hotel or the local city administration. The host will be responsible for collecting and distributing passports and visas as needed. With this exception, at no time should your passport be given or loaned to others. Report a lost or stolen passport immediately to the U.S. embassy. Make multiple copies of your passport and keep one in your checked luggage and one in your carry-on luggage when you are traveling. If your passport is lost or stolen, the copy will expedite its replacement. Also leave a copy of your passport with an emergency contact at home. You may also consider recommending that your emergency contact obtain a passport if he or she does not already possess one; in case of an emergency, this will expedite and simplify the ability of this person to assist you. Visas Depending on the location of your travel, you may be required to apply for a visa. Please contact Peacework for more information about specific visa requirements. Tickets and Itinerary Peacework can coordinate all of your international and domestic travel plans, including airline tickets and travel itineraries. However, you may also make your own travel arrangements if you prefer. If Peacework makes your travel arrangements on your behalf, your travel documents will be mailed to you prior to your departure. Whether Peacework coordinates your plans or you make them yourself, when you receive your tickets make certain that your name is spelled exactly as it is on your passport. Be sure to call and confirm your flight reservations 72 hours prior to departure both going to and returning from your host country. Consult with your airline or travel agent to determine how early to arrive at the airport on both legs of your trip, as recommended check-in times may differ by airline and by airport and can change during peak travel periods. In-country transportation to and from your project site, as well as accommodations, can be arranged by Peacework. Copies of Documents Be sure to make copies of all of your travel documents. Keep one set of copies with you when you travel and store them securely, separate from the originals. Give another set of copies to a person at home that you trust, such as your parent or spouse. In case your documents are lost or stolen, having copies with someone at home may expedite replacing the documents or receiving assistance. It is also a good idea to make a list of any credit and debit cards that you carry with you, including the names of the companies and banks (NOT the actual account numbers), and the contact numbers. Keep one copy of the list with you and give one copy to a person at home. If the cards are lost or stolen, having this list makes it possible for you to quickly call the companies to cancel your cards without having to worry about remembering what was in your wallet. Also leave the receipts for your traveler’s checks and copies of your medical prescriptions with a trusted person at home. Orientation Manual for International Programs 11 Peacework Development Fund, Inc. PACKING General Guidelines Try to minimize your luggage. Keep in mind that you must carry your own bags while you are traveling. Most airlines permit you two pieces of checked baggage and two carry-on pieces. Airlines also restrict the weight of each passenger’s luggage; if your luggage exceeds the allowable weight, you will be responsible for paying extra fees. Please check with the airline that you will be flying to confirm the baggage allowance per passenger. A large duffel bag, backpack, or rugged suitcase is suitable for travel to most project locations. Your bags should be able to be locked at the zippers. Although airlines no longer allow bags to be locked due to the need to inspect luggage, it is a good idea to carry a small lock and/or zip ties with you to secure zippers when you are traveling within your host country. Pack a small to medium sized backpack or bag for your carry-on and day use. You may also want to pack a second small duffel bag in your luggage to bring home souvenirs. Remember however, that you will only be permitted the maximum baggage allowance on your return flight as well. Label all luggage inside and out with your full name and address, including your country. Pack everything that you think you may need - especially personal medications. Although many items that are available in the U.S. are now available throughout the world, do not expect to be able to find all the items you would like to have in your host country. Please refer to the sample packing list at the end of this section for suggestions. When you are traveling, pack all items that you cannot live without in your carry-on baggage. Such items include travel documents, a sufficient and varied supply of currency, prescriptions, glasses, emergency contact information, toiletries and a change of clothing. *** NEVER LEAVE YOUR LUGGAGE UNATTENDED *** What NOT to Pack DO NOT BRING any illegal drugs. DO NOT BRING any firearms, explosives, knives, or anything that could be interpreted as a potential weapon. Pack Swiss Army knives, Leatherman knives, or other similar tools inside your checked baggage to avoid problems when boarding your flights. Such items WILL be confiscated by the airline prior to boarding. Please consult the Transportation Security Administration (TSA) website for an exhaustive, up to date list of permitted and prohibited items: http://www.tsa.gov/public/interapp/editorial/editorial_1012.xml. DO NOT BRING any valuable jewelry, watches, or expensive clothing. DO NOT CARRY glass bottles and containers; use plastic instead to avoid breakage and spillage of liquids in luggage. Pack plastic containers inside zip-loc bags to avoid squeezing due to pressure changes during flights. Appropriate Apparel It is important to consider the cultural norms of the host country you will be traveling to and try not to wear clothing that people may find offensive. There is some clothing that is not appropriate for this kind of program. DO NOT BRING any clothing or other items resembling military paraphernalia, including olive drab, camouflage, or any item having army-issue characteristics. Comfortable clothing is essential when you are traveling. Consider the climate and the environment that you will be living in and pack appropriately. For instance, a hat and sunglasses may prove indispensable in sunny regions. Also consider the work that you will be doing; for example, if you are volunteering on a building project, be sure to wear sturdy, closed-toe shoes. In general, make sure that any shoes you pack are broken in to avoid blisters and other painful foot conditions. Orientation Manual for International Programs 12 Peacework Development Fund, Inc. Consider packing layers that can be easily added or removed to accommodate changing temperatures from day to night. Dark and neutral colored clothing tends to travel well, as it does not show dirt as easily as light colored clothing and is generally easier to coordinate. Try to pack clothing that is wrinkle resistant and quick drying, and be prepared to hand wash laundry. If you are planning to travel for long periods of time, you may want to consider purchasing some clothing items once you arrive at your destination; local purchases will enable you to pack less and also wear fashions that blend in with the culture and style. Also, consider packing an outfit that is versatile enough to wear to a special event, such as a dinner hosted by your community. If you are traveling as part of a group, please consult your group leader for other recommendations. Electronics Depending on the location of your travel, you may need an adapter or a combination adapter-convertor in order to use your North American electronics. You should carry a surge protector with you if you travel with your computer. Be sure to back up your hard drive prior to departure. Depending on your provider and type of phone, you may receive cellular service in your host country. Please check with your provider and know the rates you will be charged prior to using your mobile phone in your host country. Host Gifts Many individuals and groups bring gifts for their hosts to show their appreciation for welcoming them into their community. However, please think very carefully in advance about the gifts you choose and the implications of sharing such gifts. It may be best to reserve the offering of gifts for families or individuals with whom you have developed some kind of meaningful relationship. Gifts should be given in private so as not to create hard feelings among others. Choose gifts that are modest, yet personally meaningful. For example, pictures of you, your workplace, school, or hometown would be an appropriate gift. Small gifts representing your hometown or state are also thoughtful. Have children write letters or draw pictures for other children in the community you will be visiting. Books and games are also appropriate gifts for children, and you can often find such items in a variety of languages in the U.S. It is NEVER appropriate to give money to people in your host community. Do not give expensive gifts which appear ostentatious in an environment of poverty or need. Also, consider whether the gifts you would like to offer are appropriate given local customs, culture, and technology. Food, clothing, or other items of necessity should be distributed only through local development organizations and not individually. Orientation Manual for International Programs 13 Peacework Development Fund, Inc. Sample Packing Suggestions (* Items to pack in carry-on) Travel documents Passport* Visas for non-US citizens* Additional entry requirement documentation* Tickets* Itinerary* Health insurance cards* Photo copies of all documents* Extra passport sized photo* Luggage Backpack/duffel/rugged suitcase Daypack* Small duffel for carrying items home Money belt* Travel document organizer* First Aid Items Antiseptic cleanser Bandages Sterile dressing Adhesive tape Scissors Safety pins Antibacterial ointment Thermometer Eye drops Insect repellant containing DEET Insect bite treatment Anti-fungal cream or powder Prescription medications (in their originally labeled bottles)* Oral re-hydration salts Analgesic Anti-diarrhea medication Antihistamine Decongestant Dramamine Anti-malarial medication (if applicable) Candied ginger/ tea for upset stomachs Throat lozenges Vitamins Birth control Clothing Underwear (one set in carry-on)* Socks (one pair in carry-on)* Clothing for physical work Swimsuit Light jacket or sweater Rain jacket or poncho Hat/scarf/bandana Belt Sunglasses Orientation Manual for International Programs Comfortable walking shoes Sandals Sturdy work shoes Flip flops Nice clothing for travel and events Bed clothes Toiletries Soap Shampoo/conditioner Razor Deodorant* Toothpaste/toothbrush/floss* Brush/comb* Sunscreen Lip balm Contact solution/extra contacts/glasses* Feminine hygiene products Towel/washcloth Nail clippers/file/tweezers Toilet paper Tissues Disposable antibacterial hand wipes/gel Electronics Laptop computer and accessories Camera/film/memory cards/batteries Alarm clock/batteries Flashlight/batteries Radio with headphones Hair dryer Personal Items Umbrella Small sewing kit Small lock/zip ties Mosquito netting if you will be traveling to rural areas Ear plugs* Inflatable neck pillow* Water bottle* Powder detergent for use in cold water Small tools Journal/stationary/pens/pencils Guide books* Maps Dictionary/list of words and phrases* Light snacks (granola and energy bars, dried fruit, nuts) Reading material, small musical instruments, cards, games Plastic zip-loc bags Address book* Various forms of currency* International phone card* Host gifts 14 Peacework Development Fund, Inc. FINANCES Currency You should check the exchange rate before you leave for your host country It is a good idea to bring a small assortment of cash. ATMs may be available in your host country to access your account at home. We suggest that you carry credit cards that are widely accepted, such as MasterCard and Visa. Major credit cards are accepted in foreign exchange shops, hotels and some restaurants and stores. Visa Debit Cards are most useful to access cash and make purchases when needed. The exchange rate that you are charged when using a credit card is sometimes different, and often times much better, than street rates. Be sure to check the exchange rate you will be charged when using your credit cards. We suggest that you save all of your credit card and ATM receipts in order to verify your purchases and withdrawals once you return home. HEALTH *** Please consult with your personal physician 4-6 weeks prior to your trip regarding all medications and health considerations. *** It is strongly advised that all participants visit the Centers for Disease Control website to learn more about potential health risks in your host country. http://wwwn.cdc.gov/travel/destinationList.aspx Peacework will take every reasonable precaution to ensure your health and safety. Your hosts and your group leaders will be available for help in medical emergencies. You should have a first aid kit, contingency funds, and medical information about yourself, including your blood type in the unlikely case that you are involved in an accident, or suffer an illness or injury. Please inform your group leader and/or host about any existing medical conditions you have. Also, in the event of an injury or serious illness, please inform your group leader and hosts immediately. Inform Peacework of the occurrence of any illness or injury by calling us collect in the United States so we can assist with arrangements for medical services or transportation that may be required. This section is compiled from information from the Centers for Disease Control (CDC) in Atlanta, GA., http://www. cdc.gov. Some input is also provided by local physicians with international experience. Each traveler should review this information with his or her own doctor to determine which items pertain to their personal situation and needs. If you are allergic to certain medications, are concerned about side-effects, suspect pregnancy, have certain dietary restrictions, or any other concern, please consult a physician prior to traveling. Listed below are several basic health and medical recommendations of which all volunteers should be aware in preparation for travel and work abroad. Some recommendations are optional and some may vary on the circumstances in the country at your time of travel. t3FHVMBSMZXBTIIBOETXJUITPBQBOEXBUFSPSVTFBOBMDPIPMCBTFEIBOETBOJUJ[FS t,FFQZPVSIBOETPVUPGZPVSFZFTJOTUFBEVTFBCBOEBOBPSIBOELFSDIJFGUPXJQFZPVSGBDF t%SJOLPOMZCPUUMFEPSCPJMFEXBUFSPSDBSCPOBUFECVCCMZ ESJOLTJODBOTPSCPUUMFT"WPJEUBQXBUFSGPVOUBJOESJOLT and ice cubes. If this is not possible, make water safer by BOTH filtering through an absolute 1-micron or less filter AND adding iodine tablets to the filtered water. Absolute 1-micron filters are found in camping/outdoor supply stores. t&BUPOMZUIPSPVHIMZDPPLFEGPPEPSGSVJUTBOEWFHFUBCMFTZPVIBWFQFFMFEZPVSTFMG3FNFNCFSCPJMJUDPPLJUQFFMJU or forget it. Orientation Manual for International Programs 15 Peacework Development Fund, Inc. t:PVNBZCFWJTJUJOHBOBSFBXIFSFUIFSFJTBSJTLGPSNBMBSJB*GZPVBOEZPVSQIZTJDJBOEFDJEFUIBUZPVTIPVMEUBLFBO anti-malaria medication, take it before, during, and after travel, as directed. (See your doctor for a prescription.) t1SPUFDUZPVSTFMGGSPNJOTFDUTCZSFNBJOJOHJOXFMMTDSFFOFEBSFBTVTJOHSFQFMMFOUTBOEQFSNFUISJOJNQSFHOBUFE mosquito nets, and wearing long-sleeved shirts and long pants from dusk through dawn. t5PQSFWFOUGVOHBMBOEQBSBTJUFJOGFDUJPOTLFFQGFFUDMFBOBOEESZBOEEPOPUHPCBSFGPPU t4UBZDMFBOBOEFYUSBDPOTDJPVTPGZPVSIZHJFOF t6TF4VOCMPDLTVOHMBTTFTBOEBIBUGPSQSPUFDUJPOGSPNIBSNGVMFòFDUTPG67TVOSBZT t.BLFTVSFZPVIBWFFOPVHIQSFTDSJQUJPONFEJDBUJPOTUPMBTUEVSJOHZPVSUSJQBTXFMMBTBDPQZPGUIFQSFTDSJQUJPOT or letter from your health-care provider on office stationery explaining that the medication has been prescribed for you. t"MXBZTDBSSZNFEJDBUJPOTJOUIFJSPSJHJOBMDPOUBJOFSTBOEQBDLUIFNJOZPVSDBSSZPOMVHHBHF t%POPUIBOEMFBOJNBMTFTQFDJBMMZNPOLFZTEPHTBOEDBUTUPBWPJECJUFTBOETFSJPVTEJTFBTFTJODMVEJOHSBCJFTBOE plague). Consider pre-exposure rabies vaccination if you might have extensive unprotected outdoor exposure in rural areas. t%POPUTIBSFOFFEMFTGPSUBUUPPTCPEZQJFSDJOHPSJOKFDUJPOTUPQSFWFOUJOGFDUJPOTTVDIBT)*7BOE)FQBUJUJT# After your return home, if you have visited an area where there is risk for malaria, continue taking your malaria medication weekly for the prescribed period after you leave the area. If you become ill after your trip—even as long as a year after your return—tell your doctor where you have traveled. Medical Conditions Prior to Departure If you have medical conditions that require regular treatment or care, or that could result in an emergency situation, please consult your physician prior to making your travel arrangements. Conditions while traveling, particularly in developing countries, can be stressful. It is critical that you are prepared to address any health issues that may arise, as you may not have access to the resources that you do in the U.S. If you are not feeling well prior to your departure, you may be increasing your susceptibility to disease and illness, and it may be wise to postpone your trip. Trip cancellation insurance is available to prevent loss to people who find themselves in this circumstance. Prescriptions and Other Medications If you require any daily medications, whether prescription or over-the-counter, you should bring a sufficient supply to last your entire trip. Make sure that prescriptions and labels contain the GENERIC names for any medications that you require, as name brands vary from one country to another. You may want to bring medications such as an analgesic, antihistamine, anti-diarrhea medicine and sleep aids. If you have never traveled long distances in an airplane, or you know that you are prone to motion sickness, you may also want to bring Dramamine as a precaution. Prescription glasses should be carried in a hard-cover case while traveling. If you wear contact lenses, bring all the cleaning solution and supplies that you will need for the duration of the trip. Be sure to carry identifying information or written precautions with you at all times if you have unusual medical needs, special allergies, or reactions to specific medications. Orientation Manual for International Programs 16 Peacework Development Fund, Inc. Health and Safety Overseas To avoid potential health problems while traveling, take the time to inform yourself of health issues in your host country. Awareness of the health risks you may face is the first step in avoiding illness. You should also be aware of your own vulnerabilities. Once in your host country, use common sense to prevent illness and injury. Working Conditions Volunteer work typically requires light to moderate physical labor. The work is not difficult. However, at any building site there are some common sense precautions that should be taken to promote a safe working environment: t%POPUMJGUBOZUIJOHUIBUZPVDBOOPUFBTJMZNBOBHF*GBOPCKFDUJTUPPIFBWZBTLTPNFPOFUPIFMQZPVPSMJGUJUGPSZPV t6TFHMPWFTXIFOIBOEMJOHIFBWZPSSPVHINBUFSJBM t8FBSTUVSEZDMPTFEUPFTIPFTBOEMPOHQBOUTUIBUXJMMXJUITUBOESVHHFEXPSLDPOEJUJPOT t8PSLJOXFMMWFOUJMBUFEBSFBTXIFOQBJOUJOHPSXIFODPOEJUJPOTBSFEVTUZ t5SFBUBMMNJOPSDVUTBOEBCSBTJPOTJNNFEJBUFMZCZSJOTJOHXJUIDMFBOXBUFSPSIZESPHFOQFSPYJEFBOEBQQMZJOHB bandage with antibacterial ointment (Cuts heal slower in a tropical environment). If you are working on a building project we strongly recommend that you bring a dust mask and eye protection with you. Your group leader should provide a basic first-aid kit; however, we recommend that you carry an individual kit to suit your personal needs as well. Peacework can provide you with a first aid kit and sterile suture kit for your trip; please let us know if you would like to receive one. Heat and Sun If your work project is in a tropical or hot climate, it is essential to take basic precautions against sunstroke, dehydration, and sunburns. The temperatures may be extreme even compared to your home summer climate and the humidity may be deceiving in its toll on your body. Be sure to wear clothing suitable for the weather. Drink plenty of fluids (preferably bottled water), especially when working at your volunteer site and anytime you are in the sun. Wear sunscreen, hats, and sunglasses whenever you are in the sun for a prolonged period of time. If you are feeling light-headed or exhausted stop working and inform your leader or host immediately. Automobile Safety Automobile accidents are a leading cause of injury among travelers in general. In many developing countries, poor traffic and road conditions cause many fatal accidents. In order to avoid automobile accidents, please avoid drinking and driving and always wear your seat belt. If traveling with children, place them in age-appropriate restraints in the back seat. Be sure to follow local customs and laws regarding pedestrian safety and vehicle speed and obey the rules of the road. Use helmets when riding bikes, motorcycles, and motor bikes. Avoid boarding an overloaded bus or mini-bus. When and where it is possible, hire a local driver rather than driving yourself. Orientation Manual for International Programs 17 Peacework Development Fund, Inc. AIDS & HIV It is important to be aware of AIDS and HIV infection, which occurs globally. The risk of HIV infection for international travelers is typically low, and is generally determined by behavior associated with risk of infection. Although no vaccine is available to prevent HIV infection, it is preventable through other measures. Avoid sexual encounters with individuals who are infected with HIV, whose HIV infection status is unknown, and who are at high risk for HIV infection, such as intravenous drug users, commercial sex workers, and people with multiple sexual partners. If a blood transfusion is necessary, the blood should be tested for HIV antibody. Needles should be sterile, single use, disposable, and prepackaged in a sealed container. Some countries screen incoming travelers for HIV infection and may deny entry to individuals with AIDS and evidence of HIV infection. Screening is generally only required for travelers planning extended visits. The policies and requirements of different countries vary and information is usually available from the consular office of the country. Drug and alcohol laws also vary between countries. Familiarize yourself with the laws and customs of the countries to which you are traveling. While in a foreign country, you are subject to its laws; you are not protected by the laws of your home country. Consider carefully the ramifications of engaging in activities involving illegal substances while abroad. Not only could you endanger your personal health and safety, as well as others, but you could also be subject to harsh punishment. Food & Water Diarrhea and intestinal problems are common when traveling to any foreign country where the food is different and water may not be adequately treated. In many countries, it may not be safe to drink the water in any area, and particularly in rural areas, without first treating the water. Drink bottled water when possible. If bottled water is unavailable boiling, filtering, or treating with chemicals can make water safer to drink. Despite chemical treatments and filtering, you may still get diarrhea or other intestinal discomforts. Immodium A-D, Kaopectate, and Pepto-Bismol are effective, common and safe anti-diarrhea medicines. If the water is unsafe to drink, then ice made from local water is also unsafe to consume; avoid beverages with ice in them. Fresh juices that contain water from an untreated, local source should also be avoided. Be sure to use bottled, boiled or treated water for brushing your teeth, and avoid swallowing water while bathing or swimming. All raw food is subject to contamination. Avoid salads and uncooked vegetables. Eat only fresh fruits and vegetables that can be peeled or shelled, and be sure to wash produce in clean water and remove peels and shells yourself before eating. Some travelers avoid all fresh produce that does not have a thick, protective skin, such as bananas. Also avoid unpasteurized dairy products, raw or undercooked eggs, and raw or undercooked meat. Fish and shellfish may contain biotoxins; inquire about the source and the health of fish before you eat it. If cooked food has been left to come to room temperature, it should be thoroughly reheated prior to eating. Consumption of food and beverages obtained from street vendors has also been associated with an increased risk of illness. The CDC recommends the following regarding food and water: “Make sure your food and drinking water are safe. Food and waterborne diseases are the primary cause of illness in travelers. Travelers’ diarrhea can be caused by viruses, bacteria, or parasites, which are found throughout this region and can contaminate food or water. Infections may cause diarrhea and vomiting (E. coli, Salmonella, cholera, and parasites), fever (typhoid fever and toxoplasmosis), or liver damage ( hepatitis). Gnathostomiasis (roundworms) has been reported in travelers. Humans become infected by eating undercooked fish or poultry, or reportedly by drinking contaminated water.” Orientation Manual for International Programs 18 Peacework Development Fund, Inc. Health Insurance Peacework will do everything possible to ensure the health and safety of all participants. However, insurance for health and medical emergencies and general liability is a critical part of planning and preparation for any international program. There are many potential liabilities and problems associated with traveling, working and volunteering in different parts of the world. Peacework wants groups, individuals and sponsors to be fully prepared for contingencies that may arise. Peacework requires program participants to have liability insurance. You are also required to have medical insurance that will cover you internationally. If your current medical insurance does not offer international coverage, you can opt to purchase your own international medical insurance plan, or you can purchase the plan that Peacework recommends through Gateway International Global Medical Insurance. Both the liability and international medical insurance plans that are available through Peacework are described below. FOREIGN VOLUNTEER GENERAL LIABILITY COVERAGE Covers real or perceived negligence or other liability in the performance of one’s service up to $5,000,000 per occurrence or $5,000,000 aggregate limit per year. Also covers up to $1,000,000 in damages that a participant may cause to physical structures and $10,000 in medical expenses that a participant may cause in medical expenses for an injury to another person. Also provides $1,000,000 in liability coverage for any vehicle rented by a participant, including your group leaders and up to $10,000 in physical damages that might be caused by the rental of a vehicle. There is a sublimit of $250,000 payment for each individual loss of life or dismemberment or $1,250,000 each incidence of loss of life or dismemberment. There is no deductible. ATLAS TRAVEL SERIES SHORT TERM MEDICAL INSURANCE Covers (Option 1) $50,000, (Option 2) $250,000 toward medical expenses as a result of an injury or illness sustained during the period of the project overseas, including the cost of required treatment from physicians, hospitals, or medication that may be required. Coverage extends 180 days beyond the project overseas if treatment is directly related to illness or injury sustained during the project. Exclusions include pre-existing conditions, medical problems resulting from war or suicide, medical costs for childbirth, and others. This coverage also includes emergency medical evacuation and repatriation of remains should a participant die while overseas. The plan also provides worldwide emergency medical and travel assistance 24 hours a day, 7 days a week, in addition to our own emergency response and assistance. Please go to www.mnui.com/products.asp?prod=atlas.com for more information, or we can provide brochures to participants. There is a $100 deductible, 5 day minimum premium. If you require medical care abroad or experience a situation where you are held liable for damages, contact Peacework immediately. Peacework will inform Atlas of the pending claim immediately upon notification. When you return home, process your insurance claim forms in a timely manner. Some insurance companies allow a limited window of time in which you may file a claim. Keep your medical and liability insurance cards with the contact information for your insurance provider and your policy numbers on your person at all times while traveling, and leave a copy of this information with a trusted family member or friend at home as well. In the case that you need to file a medical insurance claim, be sure to save all medical receipts and request a written statement from the physician that provided medical services on his or her letterhead. In some cases, Atlas can begin filing the claims with your attending physicians before you return home. In the case that you need to file a liability insurance claim, we suggest that you file an incident report with police or other local authorities and ask for a copy, document the incident in your own words while events are fresh in your memory, get written statements from all parties involved as well as witnesses from your group, take photos if applicable, and receive copies of any receipts for expenses incurred from damages. It is of utmost importance to contact Peacework immediately if expect to have any medical or liability claims at +1-540-953-1376. Leave a clear message with your name, location, and a phone number where you can be reached. Orientation Manual for International Programs 19 Peacework Development Fund, Inc. 5 AFTER YOUR TRIP Oftentimes, coming home is as significant a culture shock as when you first arrived in your host community. Throughout your program, you will likely become aware of not only what makes your host community unique, but you will also become more acutely aware of the things that make your home unique. You may come to perceive your home through new eyes while you are still abroad. You may also be surprised to discover that when you return home, you will continue to see things from a new perspective. Just as you had to adapt to lifestyle changes when you arrived in your host country, so will you have to adapt to lifestyle changes upon your return home. Transitioning back into daily life at home can often be more frustrating for some people than transitioning to life in a new culture, because people often expect things to be the same when they return as when they left. Many volunteers in the past have returned from projects and felt overwhelmed and saddened by the conditions they witnessed in the host country compared to the United States. The purpose of the trip is not to feel insignificant or un-empowered, but to share the differences of the world and broaden your own horizons for knowledge and personal growth. An international trip such as this may challenge your preconceptions about people and the world around you. Often, these trips help individuals see another side of life that was literally “foreign” to them before. Keep in mind that it may be difficult to explain your experiences and feelings to friends and family who were not with you. Family and friends may not completely understand what you have been through or appreciate the effect the trip had on your life. Share stories, pictures, and resources, but try not to overwhelm them. Keeping in touch with members of your group is an excellent way to express and assess your feelings when you return (e-mail makes this very easy too). If this was your first international experience, you may find yourself hooked on the possibilities of new adventures abroad. You may want to return to the same country, or travel to other new places to experience the culture and society. A short-term project such as Peacework is often the inspiration for a longer-term commitment. The idea of an extended stay abroad may not seem so daunting and may even be enticing. If you feel drawn to further international service, assess your interests and career goals and explore the options available to you — the possibilities are endless! Upon your return you may want to look into ways to tell your story. There are several methods to go about this. Contact your local newspaper or TV station, or a school paper. If you are a member in a civic, church, or school group you may want to present your experience to them. In particular, if an individual or group sponsored your trip abroad, ask if they would like you to share your trip as a means to demonstrate how their support contributed to your experience. Here are some suggestions. t,FFQBQFSTPOBMKPVSOBMPSTDSBQCPPLEVSJOHZPVSUSJQ t8SJUFBOBSUJDMFPOZPVSUSJQFYQFSJFODFGPSZPVSDPMMFHFPSMPDBMQBQFS t0SHBOJ[FBTMJEFTIPXGPSBDBNQVTDPNNVOJUZPSDJWJDHSPVQ t$BMMOFXTQBQFSTPSUFMFWJTJPOTUBUJPOTBOEWPMVOUFFSUPTQFBLPOZPVSFYQFSJFODFPSTIPXQIPUPTPSWJEFP t8SJUFBOFEJUPSJBMPOJTTVFTPGQPWFSUZBOEEFWFMPQNFOU t8SJUFBQBQFSBCPVUZPVSFYQFSJFODFGPSBDMBTT t%PBOJOEFQFOEFOUTUVEZPOXPSMEQPWFSUZIVOHFSIFBMUIDBSFPSIPVTJOH t.FFUXJUIPUIFSHSPVQNFNCFSTUPGPSNBOBEWPDBDZHSPVQPOQPWFSUZJTTVFT t$POTJEFSBDBSFFSJOHMPCBMTFSWJDFPSEFWFMPQNFOU Finally, when you return home think about the people who helped to make your experience abroad rewarding and enjoyable. Consider sending thank you notes to those who served as your hosts during your program, and if you promised to follow up with professional contacts upon your return, be sure to do so. Orientation Manual for International Programs 20 Peacework Development Fund, Inc. 6 PEACEWORK POLICIES SECURITY POLICY RELATED TO EMERGENCIES, EVACUATIONS, TRAVEL WARNINGS AND RECALLS Peacework will not send individuals or groups into circumstances that are determined to be unsafe. However, occasionally circumstances arise without warning that present threats to the safety and security of travelers, including both human and natural disasters. While this is very unlikely, if an emergency situation should arise while program participants are at a project location, Peacework will do everything possible to ensure their safe return home. We monitor travel warnings and the safety and security situation in all of our project locations. If an evacuation from any location is recommended by the U.S. Department of State, we will assist you in changing your airline tickets and with all other logistics that are necessary to facilitate your safe return home. Please carry your international medical insurance certificate and policy number and contact information with you at all times, as well as the contact information for Peacework. If for any reason you are not able to contact Peacework, your emergency contact or your insurance company to request emergency medical evacuation due to problems with communications infrastructure, please shelter in a safe and secure location. If conditions permit you to travel to the nearest embassy or consulate, please do so. PROGRAM COSTS The program cost for your trip is arranged for your group as requested. Generally, your program costs include airfare, in-country accommodations and transportation, meals, activities, Peacework costs, and other arrangements necessary for the program. Peacework administrative costs cover orientation materials, travel and logistical planning, coordination with in-country hosts, communication, and administrative services. Additional expenses may include personal items, inoculations, passport, and incidental program expenses. Orientation Manual for International Programs 21 Peacework Development Fund, Inc. REFUNDS Occasionally, individuals will have emergencies or other contingencies that prevent them from participating in their planned service project. When an individual cancels or when arrangements must be changed, we will do everything possible to return the unused portion of payments. A full refund will be made of all funds that have not been obligated to the airlines, the in-country hosts, or to our administrative costs. We try to reserve the lowest airfares possible for our program participants. These inexpensive fares usually have the most restrictions. We will inform participants of all airfare and airfare deposit rules and restrictions, including any information about transferring airline tickets, changes, and cancellations. Each airline has different airfare policies and restrictions. The following guidelines should help specify restrictions on refunds: 1. Count on all airfare and airfare deposits to be completely non-refundable unless Peacework informs you or your group leader otherwise. 2. Refunds or other compensation for cancelled, diverted, or delayed flights are completely subject to the rules and restrictions of the respective airline. Regulations and airline obligations are published in the booklet “Fly-Rights: A Consumer Guide to Air Travel” by the Department of Transportation. This booklet is available on the internet at http:// airconsumer.ost.dot.gov/publications/flyrights.htm. 3. Some arrangements must be made in advance and expenses may be incurred before the group’s arrival. Funds already committed to the project may not be refundable. 4. Refunds may also be subject to restrictions which apply to special group arrangements and reservations. INCOME TAX REPORTING Peacework will distribute yearly financial statements concerning the potential value of tax deductions from your individual participation in a Peacework project. In addition to direct contributions, the actual “out-of-pocket” expenses related to international service, including work as a part of a Peacework project, may be tax deductible. There are certain regulations and limitations to this deduction. The extent of deductibility is defined by the IRS as only those expenses which are directly related to the service aspect of the program and applies only to those who itemize their annual federal income tax. Deductibility may also vary according to one’s income and method of filing. Limitations include but are not limited to the 50% rule, the actual amount of “out-of-pocket” expenses paid by the individual who performs the volunteer service (not paid by other individuals or entities), and the degree to which one’s travel and arrangements in the host country are considered by the IRS to be strictly volunteer service as opposed to cultural, educational, or entertainment travel and touring. Peacework can not provide tax counseling or make determinations regarding each individual’s personal income tax situation. In each case, the deductibility of expenses related to charitable services should be reviewed with a qualified tax attorney, counselor, or accountant. Orientation Manual for International Programs 22 Peacework Development Fund, Inc. 7 IMPORTANT CONTACTS Peacework 209 Otey Street Blacksburg, VA 24060 Phone, within the US or abroad: 540-953-1376 Toll-free, within the US: 800-272-5519 After hours within the US or abroad: 540-230-8581 After hours toll-free within the US: 866-953-1376 Fax: 540-953-0300 mail@peacework.org U.S. Department of State 2201 C Street NW Washington, DC 20520 Hotline for American Travelers: 202-647-5225 Main Switchboard: 202-647-4000 Orientation Manual for International Programs 23 Peacework Development Fund, Inc. 8 RESOURCES Development Work Aaker, Jerry. Partners with the Poor. New York: Friendship Press, 1993. Brinkerhoff, D.W. and Brinkerhoff, J.M. Working for Change: Making A Career In International Public Service. Bloomfield, CT: Kumarian Press, Inc, 2005. Gasper, D. The Ethics of Development. Edinburgh University Press, 2004. McCann, G. and Mccloskey, S. From the Local to the Global: Key Issues in Development Studies. Pluto Press, 2003. Narayan, D. Voices of the Poor: Can Anyone Hear Us? World Bank Publications, 2000. Payne, R.K. A Framework for Understanding Poverty. Highlands, TX: Aha Process Inc, 2001. Sachs, J. The End of Poverty. London: Penguin, 2005. Farmer, P. Pathologies of Power: Health, Human Rights, and the New War on the Poor. Berkley: UC Press, 2005. Cross Cultural Experiences Kohls, L. Robert. Survival Kit for Overseas Living. Maine: Intercultural Press, 1996. Morrison, T., Conaway, W.A., and Borden, G.A. Kiss, Bow, or Shake Hands. Holbrook, MA: Adams Media, 1995. Storti, C. The Art of Crossing Cultures, 2nd ed. Yarmouth: Intercultural Press, 2001. Storti, C. The Art of Coming Home. Yarmouth: Intercultural Press, 2001. Twain, M. The Innocents Abroad. Mineola, NY: Dover Publications, 2003. Orientation Manual for International Programs 24 Peacework Development Fund, Inc. 9 WEBSOURCES General U.S. State Department consular sheets and travel information are located at the following address. http://travel.state.gov/ Some of the projects in your host country may be engaged with UNDP, the United Nations Development Program. http://www.undp.org/ International News CNN http://www.cnn.com/ BBC http://www.bbc.co.uk/?ok Health Health information in this booklet comes from the CDC. CDC Traveler’s Health Information can be accessed at the following address. http://www.cdc.gov/travel/ Orientation Manual for International Programs 25 Peacework Development Fund, Inc.