Claiborne County Resource Guide
Courtesy of
The Tennessee Valley Coalition for the Homeless,
The Tennessee Department of Children’s Services,
&
The We L VE Claiborne Workgroup
May 2015
TABLE OF CONTENTS
ABUSE & EXPLOITATION
1
ADDICTION & SUBSTANCE ABUSE
2
ADVOCACY
4
BUDGETING & FINANCIAL GUIDANCE
6
CHILD CARE
7
CHILDREN AND YOUTH SERVICES
8
CLOTHING
9
COUNSELING/MENTAL HEALTH
10
DISABILITY SERVICES
11
EDUCATION
13
EMERGENCY SERVICES
15
EMPLOYMENT
16
FOOD & NUTRITION ASSISTANCE
16
HEALTH/MEDICAL CARE
18
HISPANIC SERVICES
20
HOME REPAIR & HOUSEHOLD SERVICES
20
HOUSEHOLD ITEMS
22
HOUSING/HOMELESSNESS
22
LEGAL SERVICES
25
PARENTING
26
RENT & UTILITY ASSISTANCE
28
SENIORS
30
SUPPORT GROUPS & HELPLINES
31
TRANSPORTATION
32
VETERANS
32
ABUSE & EXPLOITATION
 ADULT PROTECTIVE SERVICES
(423) 626-7285 * (865) 594-5658 * (888) 277-8366
 CEASE
1740 Main Street
Tazewell, TN 37879
1-800-303-2220
Serves both men and women who are victims of domestic violence and/or sexual assault; provides
counseling for trauma, finances, education, employment, domestic violence, and anger; also assists
with shelter, meals, clothing, furniture, and household items; may also be able to help parents of
infants with formula and diapers, or parents of school-age children with school supplies; also offers
rent/utility assistance, support groups for both victims and parents, and education in budgeting,
cooking/nutrition, and homemaker/home repair issues; can also assist those seeking employment
with resume writing and interview training
 ELDER ABUSE & EXPLOITATION PROJECT
502 S Gay Street #404
Knoxville, TN 37902
(865) 637-0484
 PARENT LINE/DOMESTIC VIOLENCE HOTLINE
1-800-356-6767 * 1-800-CHILDREN
 PREVENT CHILD ABUSE TENNESSEE
4721 Trousdale Dr. Suite 121
Nashville, TN 37220
888-383-0994
www.pcat.org
Prevent Child Abuse Tennessee is a private, nonprofit organization that works with parents,
professionals and communities to provide education, resources and services that strengthen families
across all 95 counties in Tennessee. Its community-based programs have been educating the public
about the prevalence of child abuse and their role in child abuse prevention for 30 years.
 STAND IN THE GAP COALITION (SIGCO)
P.O. Box 539
Cumberland Gap, TN 37724
(423) 300-1302
(866) 424-4382 (Drug Tip Line)
http://www.sigco.org/
SIGCO is a faith-based nonprofit coalition serving eleven counties to provide drug education for
schools, free saliva drug test kits to parents and guardians, information for rehabilitation facilities,
funding for Angel Tree (which offers Christmas gifts to children of incarcerated parents), and
Christian ministry to inmates at local jails. SIGCO also promotes Christian based-laws in our
legislative and judicial systems, stands against laws that enable drug manufacturing and abuse, and
advocates for the eradication of alcohol and drug abuse as well as family violence.
 WOMEN’S SHELTER – JOY BAKER CENTER
409 N. Broadway
Knoxville, TN 37917
(865) 522-4673
Serves battered and emotionally abused women in all areas; provides shelter, clothing, meals,
appropriate programs, recovery, and referral services
ADDICTION & SUBSTANCE ABUSE
 AGAPE
428 East Scott Avenue
Knoxville, TN 37917
(865) 525-1661 (Office) * (865) 546-7577 (Admissions) * (865) 525-0596 (Service/Intake Program)
This is a residential therapeutic community for women in recovery from chemical
addiction. Applicants must have 72 hours sobriety, be at least 18 and ambulatory. Admission
preference to pregnant IV drug users, but also others if space is available.
 ALANON/ALATEEN
(865) 525-9040
Modeled on the Twelve Steps of AA, Alanon provides support and information to
families and friends coping with the alcoholic. Alateen provides support and information for
children 10 to 20 years of age whose lives are affected by the drinking of relatives or friends.
 ALCOHOLICS ANONYMOUS
(865) 522-9667
AA offers support and recovery to persons suffering from addiction.

 BHG RECOVERY GROUPS (Adult Opiate Addiction)
BHG Knoxville Bernard Treatment Center
2
626 Bernard Avenue
Knoxville, TN 37921
(865) 522-0161
BHG Knoxville Citico Treatment Center
412 Citico Street
Knoxville, TN 37921
(865) 522-0661
 BRADFORD HEALTH SERVICES
301 South Gallaher View Road, Suite 300
Knoxville, TN 37919
(865) 693-9326 * (800) 333-1865
www.bradfordhealth.com
Bradford Health offers treatment, assessments, detox-stabilization, and addiction therapy for pain
management patients, intensive outpatient, and residential hospitalization. Emergency consultations
are available 24 hours a day.
 CELEBRATE RECOVERY
225 Pump Springs Road
Harrogate, TN 37752
(423) 869-8323
 NARCOTICS ANONYMOUS
(800) 249-0012 * (865) 583-3536 (Helpline)
Narcotics Anonymous is a Twelve Step support group for those who are addicted to drugs. Local
meetings are held throughout the area, and a helpline is answered close to meeting times.
 STAND IN THE GAP COALITION (SIGCO)
P.O. Box 539
Cumberland Gap, TN 37724
(423) 300-1302
(866) 424-4382 (Drug Tip Line)
http://www.sigco.org/
SIGCO is a faith-based nonprofit coalition serving eleven counties to provide drug education for
schools, free saliva drug test kits to parents and guardians, information for rehabilitation facilities,
funding for Angel Tree (which offers Christmas gifts to children of incarcerated parents), and
Christian ministry to inmates at local jails. SIGCO also promotes Christian based-laws in our
legislative and judicial systems, stands against laws that enable drug manufacturing and abuse, and
advocates for the eradication of alcohol and drug abuse as well as family violence.
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 TENNESSEE REDLINE – Information and Referral
(800) 889-9789
Gambling Addiction, Substance Abuse Education/Prevention, & Alcoholism Hotlines
 VILLAGE BEHAVIORAL HEALTH
Clay McCoy, Director of Business Development
865-380-4452 (referrals) 865-970-1866 (fax)
Clay.McCoy@AcadiaHealthcare.com
(865) 970-1861 * (865) 970-1263
www.VillageBH.com
Village accepts most commercial insurances, TennCare, and private pay, along with some other
select sources of funding. There is a residential treatment facility with a SACS accredited private
school. They specialize in helping children, ages 13-17, who struggle with mental health and/or
substance abuse issues. Village serves all counties in Tennessee.
ADVOCACY
 CASA, A CHILD’S VOICE IN COURT, INC.
Cherokee Place Plaza Building, Suite C104
2200 Sutherland Avenue
Knoxville, TN 37919
(865) 329-3399 * (865) 329-3388 * (865) 329-3377
CASA is a court appointed special advocate program for children who have been abused or
neglected. CASA explores the history of each child assigned by juvenile court and makes
recommendations to the judge regarding the best of the child/children.
 CEASE (Domestic Violence)
1740 Main Street
Tazewell, TN 37879
1-800-303-2220 * (423) 626-4446
For victims of domestic violence and/or sexual assault
 CLAIBORNE CHILDREN'S ALLIANCE (Child Advocacy Center)
411 Blue Top Road, Suite 5
Tazewell, TN 37879
(423) 562-4190 * (865) 332-2827
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The CAC provides forensic interviews, child/family/court advocacy, therapy, and forensic medical
exams to child victims of severe abuse and neglect. All services are provided at no cost to the victim
and their non-offending caregivers.
 DISCRIMINATION HOTLINE
1-800-251-3589
Call this number to report employment and housing concerns.
 HELEN ROSS MCNABB (Immigrant Help)
(865) 524-1312
 PREVENT CHILD ABUSE TENNESSEE
4721 Trousdale Dr. Suite 121
Nashville, TN 37220
888-383-0994
www.pcat.org
Prevent Child Abuse Tennessee is a private, nonprofit organization that works with parents,
professionals and communities to provide education, resources and services that strengthen families
across all 95 counties in Tennessee. Its community-based programs have been educating the public
about the prevalence of child abuse and their role in child abuse prevention for 30 years.
 RELATIVE CAREGIVER PROGRAM/FOOTHILLS OMNI COMMUNITY HEALTH
Kingston/ALL EAST TN
(865) 755-3290 * (866) 321-9111
The Relative Caregiver Program serves every county in East Tennessee, providing assistance and
support to relatives who are raising their grandchildren, nieces, nephews, etc. This program offers
the following services: assessment of needs; home and community-based services; referral to other
supports; caregiver support groups; enrichment opportunities; family advocacy; short-term case
management; one-time emergency financial and/or start-up assistance.
 STAND IN THE GAP COALITION (SIGCO)
P.O. Box 539
Cumberland Gap, TN 37724
(423) 300-1302
(866) 424-4382 (Drug Tip Line)
http://www.sigco.org/
SIGCO is a faith-based nonprofit coalition serving eleven counties to provide drug education for
schools, free saliva drug test kits to parents and guardians, information for rehabilitation facilities,
funding for Angel Tree (which offers Christmas gifts to children of incarcerated parents), and
5
Christian ministry to inmates at local jails. SIGCO also promotes Christian based-laws in our
legislative and judicial systems, stands against laws that enable drug manufacturing and abuse, and
advocates for the eradication of alcohol and drug abuse as well as family violence.
BUDGETING & FINANCIAL GUIDANCE
 APPALACHIAN FAMILY LIFE CENTER
106 Carr Ridge Road
PO Box 1038
New Tazewell, TN 37824
(423) 441-2387
The Appalachian Family Life Center offers many services and classes that benefit children and
families: support groups for parents of special needs children, caregivers, and people dealing with
grief/loss; classes for parents and mothers of newborns; other classes include anger management,
budgeting, and baby food preparation; resume writing assistance and job interview training;
pregnancy testing; counseling for marriage, pregnancy, alcohol/drugs, spiritual/faith matters,
finances, education, employment, anger management, and domestic violence; and daily living needs
such as maternity and baby clothes, diapers, formula, and baby items.
 CATHOLIC HISPANIC MINISTRY
(865) 637-4769
Provides assistance, financial help, and guidance for Hispanic families
 CLAIBORNE COUNTY OFFICE ON AGING
180 Jaycee Lane
Tazewell, TN 37879
(423) 626-9471
Financial counseling is available at no cost.
 CLINCH-POWELL RC&D
7995 Rutledge Pike
P.O. Box 379
Rutledge, TN 37861
(865) 828-5927
www.clinchpowell.net
Assists with small home repairs, affordable rentals, rental searches, and foreclosure prevention; also
builds affordable, energy-efficient houses and helps with financing; offers household budget and
credit repair counseling and workshops; for homebuyers, they provide pre-purchase counseling and
homebuyer education classes
6
CHILD CARE
 APPALACHIAN FAMILY LIFE CENTER
106 Carr Ridge Road
PO Box 1038
New Tazewell, TN 37824
(423) 441-2387
The Appalachian Family Life Center offers many services and classes that benefit children and
families: support groups for parents of special needs children, caregivers, and people dealing with
grief/loss; classes for parents and mothers of newborns; other classes include anger management,
budgeting, and baby food preparation; resume writing assistance and job interview training;
pregnancy testing; counseling for marriage, pregnancy, alcohol/drugs, spiritual/faith matters,
finances, education, employment, anger management, and domestic violence; and daily living needs
such as maternity and baby clothes, diapers, formula, and baby items.
 CLAIBORNE COUNTY 2-1-1
Dial 2-1-1 or www.211tn.org
One-stop referral and assistance for financial, utility, and many other needs
 EAST TENNESSEE CHILD CARE RESOURCE AND REFERRAL NETWORK
UT Conference Center
600 Henley Street, Suite B045
Knoxville, TN 37996-4102
(865) 974-7750
Assists parents seeking childcare to find child care providers in their area
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
Child care, summer food services for children, and summer youth employment
 HEALTHY FAMILIES TN (formerly known as Healthier Beginnings)
320 Robertsville RD
Oak Ridge, TN 37830
(865) 483-7377
Claiborne County Home Visitor/Parent Visitor Hannah Holt
Cell (423) 827-5367
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www.healthyfamiliestn.org
Healthy Families TN is a free and voluntary home visitation program funded by the Department of
Health for parents with newborns or those who are currently pregnant. Parents can enter the
program during pregnancy or if the baby is up to 3 months old.
CHILDREN AND YOUTH SERVICES
 APPALACHIAN CHALLENGE ACADEMY
465 Grays Drive
Grays Knob, KY 40829
(606) 574-0303 (Dexter Day)
www.acaharlan.org
ACA is a military school working with at-risk youth to help them finish school, achieve structure,
and cultivate discipline. This free program includes alcohol and drug counseling, job
counseling, GED assistance, meals, school supplies, mentoring, education, and health care.
 BIG BROTHERS/ BIG SISTERS
119 West Summit Hill Drive #101
Knoxville, TN 37902
(865) 523-2179
Mentoring services for children throughout East Tennessee
 INNER CITY SLICKERS
Michael McMeen
180 Bill Road
New Tazewell TN 37825
(423) 289-3820
http://innercityslickers.com
Equestrian ministry for at-risk youth
 RELATIVE CAREGIVER PROGRAM/FOOTHILLS OMNI COMMUNITY HEALTH
Kingston/ALL EAST TN
(865) 755-3290 * (866) 321-9111
The Relative Caregiver Program serves every county in East Tennessee, providing assistance,
support to relatives who are raising their grandchildren, nieces, nephews. This program offers the
following services: assessment of needs; home and community-based services; referral to other
supports; caregiver support groups; enrichment opportunities; family advocacy; short-term case
management; one-time emergency financial and/or start-up assistance.
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CLOTHING
 COMMUNITY HEALTH OF EAST TENNESSEE CLOTHES CLOSET
209 Pleasant Ridge Road
LaFollette, TN 37766
(423) 562-8325
CHET’s clothing closet is open on Thursdays from 10 a.m. to 2 p.m. It is not necessary to be a
resident of Campbell County to utilize this free service.
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
 GOODWILL INDUSTRIES
Cumberland Gallery Shopping Center
302 South Broad Street
New Tazewell, TN 37825
(423) 626-1909
Thrift store providing used clothing, shoes, household items, etc.
 MODEL VALLEY ECONOMIC DEVELOPMENT COOPERATION
PO Box 63
Clairfield, TN 37715
(423) 784-7039
Offers legal services, develops housing sites, and provides clothing for needy families
 SERVOLUTION THRIFT STORE
Powell Valley School Lane
245 School Rd
Speedwell, TN 37870
(276) 445-1067
Local thrift store/benevolence ministry providing clothing, food, and assistance to those in need;
thrift store is open Monday, Tuesday, Wednesday, and Friday from 9am-3:30pm; Thursday and
Saturday from 9am-Noon
 THE SHEPHERD’S CLOSET
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Thompson Chapel United Methodist Church
1015 Old Hwy 33
Tazewell, TN 37879
(865) 585-4727
COUNSELING/MENTAL HEALTH
 CATHOLIC CHARITIES
119 Dameron Avenue
Knoxville, TN 37917
(865) 524-9896
Catholic Charities offers reality-based therapy that helps clients gain effective control of their lives
through increased self-awareness. Services include individual, family, marital and group therapies.
Services are provided on a voluntary basis with payment based on a sliding scale.
 CHEROKEE HEALTH SYSTEMS
1596 Hwy 33 South
New Tazewell, TN 37825
(423) 626-2965
Cherokee Health provides diagnostic evaluation, counseling, and treatment services to children and
adults.
 CONTACT HELPLINE
P.O. Box 11234
Knoxville, TN 37939
(865) 523-9124 (Hotline) * (865) 523-9108 (Business)
Serves all areas. Phone volunteers, who are trained to do supportive listening, suicide prevention,
crisis intervention and give information and referral when needed, provide services 24 hours per
day. Services include KIDKALL, a children’s helpline; Parent Helpline; and a Reassurance
program for the elderly and shut-in.
 HEALTH CONNECT AMERICA, INC
1517 East Andrew Johnson Hwy
Morristown, TN 37813
(423) 839-2550 Phone
www.healthconnectamerica.com
10
HCA provides in-home services for families who are identified as “at risk,” case management
services for support in the home, and medication management services. HCA also provides mental
health IOP as well as alcohol and drug IOP. HCA serves Claiborne, Cocke, Grainger, Greene,
Hamblen, Hancock, Hawkins, Jefferson, and Sevier Counties.
 PROJECT AGAINST SEX ABUSE OF APPALACHIAN CHILDREN
Helen Ross McNabb
901 East Summit Hill Drive, Suite 103
Knoxville, TN 37915
(865) 546-7483
Provides counseling and therapy. Treats adolescent sex offenders and adult survivors of sexual
abuse. Accepts TN Care and a sliding fee scale available.
 YOUTH VILLAGES SPECIALIZED CRISIS SERVICES
(866) 791-9224
Youth Villages provides assessment and evaluation of children and youth, up to age 18, who are
experiencing a psychiatric emergency. Specially trained crisis counselors are available 24 hours a
day to respond to crises rapidly and effectively, wherever they occur.
DISABILITY SERVICES
 AMERICAN COUNCIL FOR THE BLIND
(800) 424-8666
National information, referral, and consumer advocacy
 A.R.C. OF CLAIBORNE COUNTY
(423) 626-6757
A family-based organization committed to securing for all people with mental retardation or other
disabilities the opportunity to choose and realize their goals of where and how they live, learn, work,
and play. They empower and support individuals and their families through advocacy and education
services.
 AT&T FOR CUSTOMERS WITH DISABILITIES
(888) 390-7770
Billing inquiries, to apply for reduced rates on long-distance calls carried by BellSouth (for people
whose disability requires use of a text telephone), to request a copy of the text telephone (TTY)
directory, and other services for customers with disabilities. Some long-distance companies offer
11
special rates, free services, or special equipment for people with disabilities; call your long-distance
company to inquire.
 COUNTRY & TOWN LLC
4244 Highway 33 S
New Tazewell, TN 37825
(423) 626-7464
County & Town is an Energy Star contractor that provides accessible home modifications,
independent living solutions, and related products and services. A specially-trained and qualified
C.E.A.C. (Certified Environmental Access Consultants) provider, they offer independent living
strategies for individuals wishing to age in place, the handicapped, and the severely disabled. They
also build “care cottages” (sometimes called “granny flats”) that are customized to allow a family
member requiring medically-assisted living to stay home and maintain a separate independent space.
 CUMBERLAND MOUNTAIN INDUSTRY
1214 Cedar Fork Road
Tazewell, TN 37879
(423) 626-6757
Cumberland Mountain Industry provides family-based services for all people with developmental
disabilities.
 DISABILITY RESOURCE CENTER
900 East Hill Avenue, Suite 120
Knoxville, TN 37915
(865) 637-3666 * (865) 637-6796 TTY (for deaf only)
Provides information and referral, peer support advocacy, and independent living skills training for
persons with disabilities
 SOAR (SSI/SSDI OUTREACH, ACCESS, AND RECOVERY) – Fast track for obtaining
disability
http://www.prainc.com/soar/
This national project is designed to increase access to the disability income benefit programs
administered by the Social Security Administration (SSA) for eligible adults who are homeless or at
risk of homelessness, and have a mental illness and/or a co-occurring substance use disorder.
 TENNESSEE’S EARLY INTERVENTION SYSTEM (TEIS)
2726 Island Home Blvd.
Knoxville, TN 37920
(865) 579-3099
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TEIS provides services for developmentally delayed children. They also offer resource referrals and
family services for parents and caregivers.
 TENNESSEE INFANT PARENT SERVICE (TIPS)
2726 Island Home Blvd.
Knoxville, TN 37920
(865) 579-3099
TIPS is a statewide home-based program for the families of preschoolers having hearing loss, vision
loss, multiple challenges, a diagnosed condition that has a high probability of resulting in
developmental delay. TIPS also provides a link between the child’s home-based program and
childcare environment. Serving children ages birth through 3.
 VOCATIONAL REHABILITATION
PO Box 179
Tazewell TN 37879
(423) 626-1588
Provides job training and assistance with college tuition for high school students who have a
physical or mental disability.
EDUCATION
 CLAIBORNE COUNTY ADULT LEARNING CENTER
P.O. Box 800
Tazewell, TN 37879
(423) 626-8222 * (423) 626-2273
GED preparation, job readiness skills, career and educational referrals
 CLAIBORNE COUNTY BOARD OF EDUCATION
(423) 626-3543
 CLAIBORNE COUNTY OFFICE ON AGING
180 Jaycee Lane
Tazewell, TN 37879
(423) 626-9471
Financial counseling is available at no cost.
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
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1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
Cooking classes and nutrition education are available at no cost.
 HEAD START
Clinch-Powell Educational Cooperative
P.O. Box 279
Tazewell, TN 37879
(423) 626-9270
Clinch-Powell offers center-based and home-based opportunities for children 3-5 years old and
comprehensive services for the families. Call for applications and information.
 LINCOLN MEMORIAL UNIVERSITY
6965 Cumberland Gap Pkwy
Harrogate, TN 37752
(423) 869-6433 * (423) 869-3611
 TN DEPT OF EDUCATION
TN Home School Information/Forms
Andrew Johnson Tower 6th FL
710 James Robertson Pkwy
Nashville, TN 37243
(615) 741-2731
Home Schooling, Education, Home Schooling Licensing
 VETERANS UPWARD BOUND
1912 Andy Holt Avenue, 25 HPR Bldg
University of Tennessee
Knoxville, TN 37996
(865) 974-4466
A program for veterans (low-income or first in family to go to college) who are potential college
students, even if they need a GED first. Free services to prepare for enrollment in postsecondary
program at vocational, technical, or college level.
 WALTERS STATE COMMUNITY COLLEGE
1325 Claiborne St.
14
Tazewell, TN 37879
(423) 626-6200
EMERGENCY SERVICES
 AMERICAN RED CROSS
(888) 578-7531
 CHEROKEE HEALTH SYSTEMS MOBILE CRISIS UNIT
1-800-826-6881
 CITY OF TAZEWELL POLICE DEPARTMENT
1830 Main Street
Tazewell, TN 37879
(423) 626-5104 * (423) 626-3000
 CLAIBORNE COUNTY EMERGENCY MANAGEMENT
213 Montgomery Street,
Tazewell, TN 37879
(423) 626-9617
 CLAIBORNE COUNTY EMERGENCY MEDICAL SERVICE
1809 Old Knoxville Hwy
New Tazewell, TN 37879
(423) 626-1749
 CLAIBORNE COUNTY HEALTH DEPARTMENT
620 Davis Drive
New Tazewell, TN 37879
(423) 626-4291
 CLAIBORNE COUNTY HOSPITAL EMERGENCY DEPARTMENT
1850 Old Knoxville Road
Tazewell, TN 37879
(423) 526-2218 * (423) 526-2225 * (423) 526-2220
 CLAIBORNE COUNTY SHERIFF’S DEPARTMENT
415 Straight Creek Rd #2
New Tazewell, TN 37825
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(423) 626-3385 * (423)626-5104
 CRISIS MOBILE UNIT & SUICIDE CRISIS
(865) 588-2936
 EAST TENNESSEE POISION CONTROL
(800) 288-9999
 FAMILY RESOURCE CENTER
1732 Main St.
Tazewell, TN 37879
(423) 626-1188
EMPLOYMENT
 ETSU CENTER FOR COMMUNITY OUTREACH
919 Main Street
Tazewell, TN 37825
(423) 526-2831
Lauren Ramsey, Job Readiness Coordinator, ramseysl@etsu.edu
 TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE
300 Court Street
Tazewell, TN 37879
(423) 626-5331
 THE JOB SHOP, INC. – Staffing Services
306 Court Street, Suite 4
Tazewell, TN 37879
(423) 626-2065
The Job Shop assists individuals in obtaining jobs and provides listings of available jobs in the area.
FOOD & NUTRITION ASSISTANCE
 CLAIBORNE COUNTY MOBILE MEALS & SENIOR NUTRITION
310 Londonderry Road
Harrogate, TN 37752
(423) 869-8080
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Nutritional meals are served and sent out to the disabled elderly daily.
 CLAIBORNE HUNGER MINISTRY
211 Montgomery Street
Tazewell, TN 37879
(423) 626-9004
Provides food each Wednesday from 10am-2pm
 DEPARTMENT OF HUMAN SERVICES
310 Court Street
Tazewell, TN 37879
(423) 626-7285
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
ETHRA provides summer food services for children (when out of school) and emergency food
services in addition to cooking classes and nutrition education.
 FIRST BAPTIST CHURCH FOOD PANTRY
1724 Eppes Street
Tazewell, TN 37879
(423) 626-6401
 THE KING’S TABLE
Victory Church
1249 TN-63
Cumberland Gap, TN 37724
The King’s Table serves meals every third Saturday of the month from 4 p.m. to 6 p.m.
 MANNA HOUSE
3230 Old Highway 25E
Tazewell, TN 37879
(423) 869-9777
Maintains clothing center and food pantry for needy families. Counseling services are also
available.
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 OPEN ARMS MINISTRY
1112 McGhee Lane
Jacksboro, TN 37757
(423) 566-6723
The primary point of contact is Bruce Wallace. Call ahead for dates and times to receive groceries.
 SERVOLUTION
Powell Valley School Lane
245 School Rd
Speedwell, TN 37870
(423) 851-1086 (Tammy Anstett)
Local thrift store/benevolence ministry providing clothing, food, and assistance to those in need;
food pantry is open every Thursday from 9am-noon
 TENNESSEE DEPARTMENT OF HUMAN SERVICES
310 Court Street
Tazewell, TN 37879
Phone: (423) 626-7285
Offers assistance with food stamps and financial help to families in crisis through the Families First
program
 UPPER ROOM MINISTRY
860 Tennessee 33
New Tazewell, TN 37825
(423) 626-9492
The Upper Room provides food on the second Saturday of each month from 10 a.m. to 2 p.m.
HEALTH/MEDICAL CARE
 CLAIBORNE COUNTY HEALTH DEPARTMENT
620 Davis Drive
New Tazewell, TN 37879
(423) 626-4291
Immunization, WIC, CHAD, HUGS, well child checkups, newborn screenings, prenatal services,
family planning services, health education services
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 CLAIBORNE COUNTY HOSPITAL
1850 Old Knoxville Road
Tazewell, TN 37879
(423) 626-4211
 FREE MEDICAL CLINIC of AMERICA
6209 Chapman Highway
Knoxville, TN 37920
(865) 577-3733
Provides free medical care to persons without insurance
 INTERFAITH HEALTH CLINIC
315 Gill Avenue
Knoxville, TN 37917
(865) 546-7330
Serves all areas. Primary medical care, dental care, mental health treatment, counseling, eye care,
pharmacy. Hospitalization for diagnosis and treatment.
 MIDDLESBORO ARH HOSPITAL
3600 W Cumberland Avenue
Middlesboro, KY 40965
(606) 242-1100
 REMOTE AREA MEDICAL
1834 Beech Street
Knoxville, TN 37920
(865) 579-1530
www.ramusa.org
Free vision care provided during weekend clinics staffed by volunteer providers. Clinics may be
requested by county health departments and other social service agencies. Unemployed, uninsured,
and low-income people are served at no charge. Please check website for scheduled clinics/times.
 SERVOLUTION HEALTH CLINIC
245 Powell Valley School Lane
Speedwell, TN 37870
(276) 445-1067
info@servolutionhealthservies.org
http://www.servolutionhealthservices.org/
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Servolution offers free medical, dental, and optometry clinics. All patients must go through a prequalification screening. To qualify, a patient must not have insurance and income must be at or
below 200% of the Poverty Level. For an appointment, call 276-445-1067. Serves all counties.
HISPANIC SERVICES
 CENTRO HISPANO DE EAST TN
2455 Sutherland Avenue
Knoxville, TN 37919
(865) 522-0052
GED program, ESL and other literacy programs, financial education, legal advice, Spanish hotline
to link Hispanic families to other services, child development program
 CHEROKEE HEALTH SYSTEMS
Broadway Clinic – Hispanic Medical Clinic
511 N Broadway
Knoxville, TN 37917
(865) 525-2104
Provides medical services to Hispanic families
 HELEN ROSS MCNABB – Immigrant Help
(865) 524-1312
 HISPANIC CHAMBER OF COMMERCE
17 Market Square #201
Knoxville, TN
(865) 246-2628
Community and business services organization catering to the Hispanic and Latino community
 HOLA HORA LATINA
PO Box 32192
Knoxville, TN 37930
(865) 588-1923
HOME REPAIR & HOUSEHOLD SERVICES
 CLAIBORNE COUNTY 2-1-1
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Dial 2-1-1 or (866) 588-4211
www.211tn.org
One-stop referral and assistance for financial, utility, and many other needs
 CLINCH-POWELL RC&D
7995 Rutledge Pike
P.O. Box 379
Rutledge, TN 37861
(865) 828-5927
www.clinchpowell.net
Assists with small home repairs, affordable rentals, rental searches, and foreclosure prevention; also
builds affordable, energy-efficient houses and helps with financing; offers household budget and
credit repair counseling and workshops; for homebuyers, they provide pre-purchase counseling and
homebuyer education classes
 COUNTRY & TOWN LLC
4244 Highway 33 S
New Tazewell, TN 37825
(423) 626-7464
County & Town is an Energy Star contractor that provides accessible home modifications,
independent living solutions, and related products and services. A specially-trained and qualified
C.E.A.C. (Certified Environmental Access Consultants) provider, they offer independent living
strategies for individuals wishing to age in place, the handicapped, and the severely disabled. They
also build “care cottages” (sometimes called “granny flats”) that are customized to allow a family
member requiring medically-assisted living to stay home and maintain a separate independent space.
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
Home repair and weatherization available
 LIVE-IT
PO Box 416
Seymour, TN 37865
(865) 223-7599
Live-It serves all counties, providing repairs and home services to people in need, with an
expectation that they will in some way “pay it forward.” Services are free.
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HOUSEHOLD ITEMS
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
ETHRA facilitates the acquisition of furniture and household items at no cost.
 GOODWILL INDUSTRIES
Cumberland Gallery Shopping Center
302 South Broad Street
New Tazewell, TN 37825
(423) 626-1909
The Goodwill thrift store provides used clothing, shoes, and household items, electrical
appliances, etc. at reduced prices.
 SERVOLUTION
Powell Valley School Lane
245 School Rd
Speedwell, TN 37870
(423) 851-1086 (Tammy Anstett)
Local thrift store/benevolence ministry offers furniture and household items when available.
HOUSING/HOMELESSNESS
 AMERICAN RED CROSS
265 New Jail Street
Sneedville, TN 37869
(423) 733-4475
Provides temporary lodging for individuals and families immediately following a disaster
 CLAIBORNE COUNTY 2-1-1
Dial 2-1-1 or (866) 588-4211
www.211tn.org
Tele-interpreters and Spanish speaking staff available. One-stop referral and assistance for
financial, utility, and many other needs.
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 CLINCH-POWELL RC&D
7995 Rutledge Pike
P.O. Box 379
Rutledge, TN 37861
(865) 828-5927
www.clinchpowell.net
Assists with small home repairs, affordable rentals, rental searches, and foreclosure prevention; also
builds affordable, energy-efficient houses and helps with financing; offers household budget and
credit repair counseling and workshops; for homebuyers, they provide pre-purchase counseling and
homebuyer education classes
 HABITAT FOR HUMANITY
114 Main Street
New Tazewell, TN 37825
(423) 626-8434
 HOMELESS NO MORE CONTINUUM OF CARE
1051 Oak Ridge Turnpike
Oak Ridge, TN 37830
(865) 481-3837 ext. 101
Provides assistance with transportation, childcare, and referral sources for the homeless
 HUD – Knoxville and surrounding counties
(865) 545-4370
 KNOX AREA RESCUE MINISTRIES
Serenity Shelter
Location unpublished
(865) 971-HOPE
Serves all areas; offers a 24 hour crisis line; serves battered and emotionally abused women;
provides lodging, clothing and meals, appropriate programs, recovery, and referral services
 KNOX HOUSING PARTNERSHIP
Affordable Rental Housing
109 N Winona Street
Knoxville, TN 37917
(865) 637-1679
 KNOXVILLE UNION RESCUE MISSION
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New Life Inn
418 Broadway
Knoxville, TN 37917
(865) 673-6540
Serves all areas. Shelter for homeless, counseling, and referral, case management. Offers emergency
shelter, meals, and recovery services.
 LIGHTHOUSE SAFE HAVEN SHELTER
117 Pine Street
Pineville, KY
(606) 337-5519
Serves homeless people in Southeast Kentucky, Claiborne County, TN, and Lee County, VA
 MODEL VALLEY ECONOMIC DEVELOPMENT COOPERATION
PO Box 63
Clairfield, TN 37715
(423) 784-7039
Develops housing sites
 RURAL DEVELOPMENT – USDA
4730 New Harvest Lane, Suite 300
Knoxville, TN 37918
(865) 523-3338
Provides loans for low-income families to purchase a home
 SALVATION ARMY
Men’s Shelter
409 North Broadway
Knoxville, TN 37917
(865) 525-0434
Serves all areas. Shelter for homeless; must be sober, have valid ID, and be able to work.
 TENNESSEE VALLEY COALITION FOR THE HOMELESS
(877) 488-8234
Funds and assistance to pay rent or mortgage to stabilize living situation, when eviction is imminent.
Must have some type of sustainable monthly income.
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 TNHOUSINGRESOURCE.ORG
(866) 973-3147 or www.tnhousingresource.org
One-stop for available housing, apartments throughout all counties in Tennessee
 VOLUNTEERS OF AMERICA
2821 East Magnolia Avenue
Knoxville, TN 37914
(865) 546-4813
www.voatn.org
Homeless Veterans Reintegration Program and other resources such as clothing and basic needs
assistance
 WOMEN’S SHELTER – JOY BAKER CENTER
409 N. Broadway
Knoxville, TN 37917
(865) 522-4673
Serves battered and emotionally abused women in all areas. Provides shelter, clothing, meals,
appropriate programs, recovery, and referral service.
LEGAL
 AGENCY ON AGING LEGAL DEPARTMENT
(865) 691-2551
 CLAIBORNE COUNTY JUVENILE COURT
P.O. Box 644
Tazewell, TN 37879
(423) 626-5208
 COMMUNITY MEDIATION CENTER
912 S Gay St # L300
Knoxville, TN 37902-1831
(865) 594-1879
Provides assistance for families with rental disputes, legal disputes, and disagreements of most types
 LEGAL AID OF EAST TENNESSEE
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Jeffrey A. Armstrong, Managing Attorney
Legal Aid of East Tennessee
1001 West Second North Street
Morristown, TN 37814
(423) 587-4850 (Ext. 1703)
jarmstrong@laet.org
Provides a wide range of assistance regarding civil matters; based on income and assets
 MODEL VALLEY ECONOMIC DEVELOPMENT COOPERATION
PO BOX 63
CLAIRFIELD, TN 37715
(423) 784-7039
Provides legal services
 RURAL LEGAL SERVICES OF TENNESSEE
226 Broadway, Jackson Square
Oak Ridge, TN 37830
(865) 483-8454
Offers free legal services to low-income people; priority cases include those involving health,
housing, domestic violence, public benefits, and education
 TENNESSEE ALLIANCE FOR LEGAL SERVICES
(888) 253-4259
www.tals.org
TALS is a resource for free legal aid.
 TENNESSEE ELDER LAW HOTLINE
(800) 836-0128
PARENTING
 APPALACHIAN FAMILY LIFE CENTER
106 Carr Ridge Road
PO Box 1038
New Tazewell, TN 37824
(423) 441-2387
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The Appalachian Family Life Center offers many services and classes that benefit children and
families: support groups for parents of special needs children, caregivers, and people dealing with
grief/loss; classes for parents and mothers of newborns; other classes include anger management,
budgeting, and baby food preparation; resume writing assistance and job interview training;
pregnancy testing; counseling for marriage, pregnancy, alcohol/drugs, spiritual/faith matters,
finances, education, employment, anger management, and domestic violence; and daily living needs
such as maternity and baby clothes, diapers, formula, and baby items.
 CLAIBORNE COUNTY 2-1-1
Dial 2-1-1 or (866) 588-4211
www.211tn.org
Tele-interpreter and Spanish speaking staff available; one-stop referral and assistance for financial,
utility, and many other needs
 DISCRIMINATION HOTLINE
(800) 251-3589
For employment and housing concerns
 HEALTHY FAMILIES TN (formerly known as Healthier Beginnings)
320 Robertsville RD
Oak Ridge, TN 37830
(865) 483-7377
Claiborne County Home Visitor/Parent Visitor Hannah Holt
Cell (423) 827-5367
www.healthyfamiliestn.org
Healthy Families TN is a free and voluntary home visitation program funded by the Department of
Health for parents with newborns or those who are currently pregnant. Parents can enter the
program during pregnancy or if the baby is up to 3 months old.
 HELEN ROSS MCNABB
901 E. Summit Hill Drive
Knoxville, TN 37915
(865) 524-7483
Parenting classes for adults and services for children
 PARENT LINE/DOMESTIC VIOLENCE HOTLINE
1-800-356-6767 * 1-800-CHILDREN
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 PARENTS ANONYMOUS OF TENNESSEE
(800) 356-6767
A free 24-hour support line for parents
 RELATIVE CAREGIVER PROGRAM/FOOTHILLS OMNI COMMUNITY HEALTH
Kingston/ALL EAST TN
(865) 755-3290 * (866) 321-9111
The Relative Caregiver Program serves every county in East Tennessee, providing assistance and
support to relatives who are raising their grandchildren, nieces, nephews. The following services
are available: assessment of needs; home and community-based services; referral to other supports;
caregiver support groups; enrichment opportunities; family advocacy; short-term case management;
and one-time emergency financial and/or start-up assistance.
 TENNESSEE HELPLINE
355 South Gallatin Road
Madison, TN 37115
(800) 556-6767
This service assists people in improving parenting skills, obtaining domestic violence information,
and sharing basic parenting concerns.
RENT & UTILITY ASSISTANCE
 AT&T
(888) 757-6500
Assistance for low-income families to better afford telephone installation and service.
Lifeline Assistance Plan – offers a discounted monthly rate for one telephone line per household at
the principal place of residence. Proof of income eligibility will be required.
Link Up Tennessee – for Tennesseans who cannot afford the entire one-time installation and
connection charges to have a telephone; social worker and/or caseworker must make arrangements
for the client; income must be verified
 CLAIBORNE COUNTY 2-1-1
Dial 2-1-1 or (866) 588-4211
www.211tn.org
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Tele-interpreter and Spanish speaking staff available; one-stop referral and assistance for financial,
utility, and many other needs
 CLAIBORNE COUNTY OFFICE ON AGING
180 Jaycee Lane
Tazewell, TN 37879
(423) 626-9471
Rent and utility assistance for individuals over the age of 60
 CLINCH-POWELL RC&D
7995 Rutledge Pike
P.O. Box 379
Rutledge, TN 37861
(865) 828-5927
www.clinchpowell.net
Assists with small home repairs, affordable rentals, rental searches, and foreclosure prevention; also
builds affordable, energy-efficient houses and helps with financing; offers household budget and
credit repair counseling and workshops; for homebuyers, they provide pre-purchase counseling and
homebuyer education classes
 CUMBERLAND TRAILS UNITED WAY
201 North 20th Street
Middlesboro, KY 40965
(606) 248-5603
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
Emergency shelter services and low-income home energy assistance
 PUMP SPRINGS BAPTIST CHURCH
225 Pump Springs Road
Harrogate, TN 37752
(423) 869- 8323
The church thrift store/benevolence ministry provides clothing, food, and assistance to those in need.
 TENNESSEE VALLEY COALITION FOR THE HOMELESSNESS
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(877) 488-8234
TVCH provides assistance to stabilize living situations for those with a sustainable monthly income.
SENIORS
 CLAIBORNE COUNTY OFFICE ON AGING
180 Jaycee Lane
Tazewell, TN 37879
(423) 626-9471
Agency provides information to individuals about community resources for seniors and makes
referrals for these services when appropriate
 CLAIBORNE COUNTY SENIOR CENTERS
Harrogate Center
310 Londonderry Road
Harrogate, TN 37752
(423) 869-8080
Tazewell Center
180 Jaycee Lane
Tazewell, TN 37879
(423) 973-3673
 COUNTRY & TOWN LLC
4244 Highway 33 S
New Tazewell, TN 37825
(423) 626-7464
Country & Town is an Energy Star contractor providing accessible home modifications, independent
living solutions, and related products and services. They offer independent living strategies for
individuals wishing to age in place, the handicapped, and the severely disabled. They also build
“care cottages” (sometimes called “granny flats”) that are customized to allow a family member
requiring medically-assisted living to stay home and maintain a separate independent space.
 SMOKY MOUNTAIN HOME HEALTH & HOSPICE
412 N Broad St.
New Tazewell, TN 37825
(423) 626-2622
www.smokyhhc.com
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This agency specializes in disease management programs such as diabetes, wound care, surgical and
stroke recovery, COPD, joint replacement, CHF, hypertension, and a specialized balance program
designed for patients in post-surgery recovery or at risk for falls. Their hospice service cares for
anyone dealing with a life-limiting illness and offers specialized services based on patient needs.
SUPPORT GROUPS & HELPLINES
 ALANON/ALATEEN
(865) 525-9040
Modeled on the Twelve Steps of AA, Alanon provides support and information to
families and friends coping with the alcoholic. Alateen provides support and information for
children 10 to 20 years of age whose lives are affected by the drinking of relatives or friends.
 ALCOHOLICS ANONYMOUS
(865) 522-9667
AA offers support and recovery to persons suffering from addiction.
 CELEBRATE RECOVERY
225 Pump Springs Road
Harrogate, TN 37752
(423) 869-8323
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
Facilitates caregiver support and other support groups
 NARCOTICS ANONYMOUS
(800) 249-0012 * (865) 583-3536 (Helpline)
Narcotics Anonymous is a Twelve Step support group for those who are addicted to drugs. Local
meetings are held throughout the area, and a helpline is answered close to meeting times.
 PARENT LINE/DOMESTIC VIOLENCE HOTLINE
1-800-356-6767 * 1-800-CHILDREN
 TENNESSEE REDLINE – Information and Referral
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(800) 889-9789
Gambling Addiction, Substance Abuse Education/Prevention, & Alcoholism Hotlines
TRANSPORTATION
 EAST TENNESSEE HUMAN RESOURCE AGENCY (ETHRA)
1720 Church Street
Tazewell, TN 37879
(423) 626- 8187
Public transportation
 TENNCARE TRANSPORTATION
(800) 671-4018
Transportation to medical appointments for TennCare enrollees is available. A social security
number is required when calling.
VETERANS
 AMERICAN LEGION POST 109
335 Fulkerson Street
Tazewell, TN 37879
Monthly meetings on the second Tuesday of each month
 CLAIBORNE COUNTY VETERANS SERVICES
Veterans Service Officer: Lee Brame
1740 Main Street
Tazewell, TN 37879
(423) 626-9802
 TENNESSEE VALLEY COALITION FOR THE HOMELESS
531 Callahan Drive
Knoxville, TN 37912
(888) 556-0791
Provides case management, homeless prevention, and rapid rehousing services for qualifying
veterans
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 VETERANS OF FOREIGN WARS POST 8779
203 South Broad Street
New Tazewell, TN
(423) 626-3220
 VETERANS UPWARD BOUND
1912 Andy Holt Avenue, 25 HPR Bldg
University of Tennessee
Knoxville, TN 37996
(865) 974-4466
A program for veterans (low-income or first in family to go to college) who are potential college
students, even if they need a GED first. Free services to prepare for enrollment in postsecondary
program at vocational, technical, or college level.
 VOLUNTEERS OF AMERICA
2821 East Magnolia Avenue
Knoxville, TN 37914
(865) 546-4813
www.voatn.org
Homeless Veterans Reintegration Program, employment assistance, clothing, and basic needs
33