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FOREST SERVICE MANUAL
TONTO NATIONAL FOREST
PHOENIX, AZ
FSM 2709.11
CHAPTER 40 – SPECIAL USES HANDBOOK
Supplement No.: 2709.11-95-2
Effective Date: August 17, 1995
Duration: This supplement is effective until superseded or removed.
Approved: CHARLES R. BAZAN
Forest Supervisor
Date Approved: 08/17/01
Posting Instructions: Supplements are numbered consecutively by title and calendar year. Post
by document; remove the entire document and replace it with this supplement. Retain this
transmittal as the first page(s) of this document.
New Document
Superseded Document(s)
(Supplement Number and
Effective Date)
41.53
4 Pages
0 Pages
Digest:
41.53k – Transfers existing Outfitter/Guide Performance Standards from Forest Service Manual
2720 to Special-Uses Handbook, and makes needed editorial updates.
TNF SUPPLEMENT
EFFECTIVE DATE: 08/17/95
DURATION: This supplement is effective until superseded or removed.
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FSM 2709.11 – SPECIAL USES HANDBOOK
TNF SUPPLEMENT 2709.11-95-2
EFFECTIVE 08/17/95
41.53k - Permit Administration, Outfitter/Guides.
1. Performance Review and Evaluation.
a. Performance Standards. The following performance standards have been developed for inclusion
in Operating Plans for Permits (excluding Temporary Special-Use Permits) which authorize
outfitter/guide activities on the Tonto National Forest. With approval, these criteria may be modified
to meet special circumstances of individual permit holders. Use Tonto Form FS-12-2700-7 and FS12-2700-8 when making a performance evaluation. The criteria are:
(1) Business Management Practices.
(a) Receives few complaints from customers and resolves them
equitably.
(b) Notifies Forest Service of suspected unauthorized "pirate" outfitter/guide
activities in a timely manner.
(c) Assures that outfitted customers are in compliance with Forest Service rules and
regulations, and notifies local Forest Officer of suspicious activities and/or materials
being transported that appear to be a possible violation of Federal law or regulation.
(d) Attempts to give guests a full dollar's value for each dollar spent.
(e) Provides a service in such a way that there is no conflict with the
National Forest.
unguided public utilizing the
(f) Submits Financial/Actual Use Reports, insurance policy (or
fees, etc., as per established schedules/deadlines.
(g) Makes apparent in all brochures and advertising that the
located within the Tonto National Forest.
certificates),
permitted area is
(h) Cooperates fully with local Forest Officers and volunteers.
(i) Adheres as fully as practicable to all provisions of Special-Use Permit and
Annual Operating Plan.
(2) Equipment.
(a) Provides good-quality equipment in a good state of repair.
(b) Back-packs and other equipment clean and serviceable.
TNF SUPPLEMENT
EFFECTIVE DATE: 08/17/95
DURATION: This supplement is effective until superseded or removed.
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FSM 2709.11 – SPECIAL USES HANDBOOK
(c) Vehicles well-maintained and suitable for the job being
done. Customers transported in comfort; no unwarranted mixing
of equipment and customers.
(d) Seat belts, other safety equipment provided and in use
where appropriate.
(3) Personnel.
(a) All guides properly certified before serving in that capacity, as per Tonto National Forest Guide
Certification (FS12-2700-8).
(b) Unsatisfactory employees removed from service in a timely
manner.
(c) Personnel are familiar with provisions of the Special-Use Permit and Operating
Plan, and adhere to them.
(d) Provides valid information on the role of the Forest Service and accurate
information on the areas of natural history.
(4) In-The-Field Operation.
(a) Provides a recreation experience compatible with a National
Forest setting.
(b) Notifies local Forest Officer of overnight trips.
(c) Stresses safety in all activities; provides a First Aid Kit and other required
emergency equipment and training.
(d) Keeps total group size within prescribed limits.
(e) Does not make unauthorized use of non-system trails.
(f) Adheres to all smoking and fire restrictions in effect.
(g) Properly disposes of all refuse in appropriate manner.
(5) In-Camp Operation.
(a) Provides a clean, safe camp commensurate with the level of
experience advertised.
(b) Selects campsite away from fragile or sensitive areas and
pollution of water sources occurs at anytime.
recreation
assures that no
TNF SUPPLEMENT
EFFECTIVE DATE: 08/17/95
DURATION: This supplement is effective until superseded or removed.
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FSM 2709.11 – SPECIAL USES HANDBOOK
(c) Provides suitable human-waste facilities, whether using the
disposal-on-site
or the carry-out method. Maintains an active
program of hand-washing after
use by all food handlers.
(d) Does not automatically build campfires and keeps size appropriate to amount of
wood available (or provides own source of wood).
(e) Utilizes four-step system of sanitizing dishes and utensils (or removes for off-site
cleaning).
(f) Stresses safety in camp, and provides appropriate safety and fire-fighting
equipment.
(g) Controls unsuitable behavior of guests that would detract from the enjoyment of
other guests.
(h) When campsite is dismantled, little sign of use remains except for normal wear
on vegetation.
(6) Stock.
(a) Livestock are sound, gentle, well-broken, trailwise, healthy, well fed, and shod.
(b) All crippled or galled stock, etc., quickly removed from service.
(c) Corrective action is promptly taken with stock that has caused a problem (e.g.,
injured a customer).
(d) No unauthorized grazing; no stock allowed to run at large.
(e) Provides suitable livestock restraints (e.g., hitch lines or existing corrals) so that
damage to site is minimized. Scatters piles before leaving camp.
(7) Base of Operations (If open to the public): Provides a well-kept professionalappearing base of operations. If stock are involved, flies and manure are under
control. Gear etc., is properly stored and a business-like atmosphere is evident.
Signs, if any, are well made by a qualified craftsman, and are well maintained with
no peeling of paint, etc. in evidence.