Depot Repair
NetPerform™ Optimization Services
Key Features & Benefits
nMinimized installation time –
as a result of easily configurable
file upload/download
nEngineering enhancements —
equipment hardware and
firmware is upgraded to the
latest possible version
nComponents — all repairs are
completed with approved parts
that were designed, specified,
and tested for the equipment
nTesting — highly trained
technicians use the latest test
and repair equipment
nQuality & cost control — competitive
prices and stringent quality control
for all equipment including the
latest NetSure rectifiers, converters
and controllers
nGuaranteed repairs — one year
parts and labor warranty standard
on fixed rate refurbishment
repairs; 90 day parts and labor
warranty standard for estimate
and time & material repairs
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“Like-new” repair philosophy restores all equipment,
including our latest NetSure™ rectifiers, converters
and controllers to original specifications and
operating performance.
Network Infrastructure Optimization Services
Need your equipment repaired in a hurry? When total replacement is impractical or too
costly, repairing aged power system components to like-new performance can keep your
network infrastructure running at peak operating efficiency. Emerson Network Power’s
depot repair quickly restores your equipment to like-new condition and offers priority
service options to expedite repair return.
Our depot repair services include replacement of aged electrolytic capacitors, resistors,
adjustable potentiometers, leaky transistors and many other components, including our
latest NetSure™ rectifiers, converters and controllers. To ensure proper integration with
your existing infrastructure, all equipment is:
nRecalibrated to factory specifications
nAutomatically updated to the latest hardware and firmware revision
nTested to the same rigorous standards as brand new equipment
nDelivered with a one-year warranty (fixed rate repairs only) or
90 day parts and labor warranty (estimate and time and material repairs)
For fast turnaround and an alternative to purchasing new equipment,
contact Emerson Network Power for all of your DC power depot repair needs.
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Depot Repair
To request a repair,
please email your request to:
DCPower.Repair@Emerson.com
DC Power Depot Repair:
1.800.800.1280 option 6
Emerson Network Power's US based DC Power
Depot Repair Center is housed in a secured
10,000 square foot area. Utilizing ESD (Electro
Static Discharge) precautions and customized
state of the art testing and diagnostics, your
equipment is repaired, upgraded and tested to
original manufacturing standards. The Depot
Repair Center processes an average of 1,000 units
a month, supporting all of the products that we
have manufactured and offering best-effort
repairs on extremely old equipment.
Specially designed ATEs (Automated Test
Equipment) are used to calibrate and
perform a full array of tests to verify
that refurbished or upgraded equipment
operates as originally designed.
Our electronic technicians troubleshoot
equipment failure using components
specifically designed and tested
for your product.
Firmware is updated and equipment
is tested within a compatible system
to ensure proper operation.
EmersonNetworkPower.com/EnergySystems (North America)
© Emerson Network Power, Energy Systems, North America, Inc. 2014.
Business-Critical Continuity™, Emerson Network Power™, the Emerson Network Power logo, Emerson™ and Consider it Solved are service marks and
trademarks of Emerson Electric Co. EnergyMaster ™, eSure™, NetPerform™, NetReach™, NetSpan™, NetSure™ and NetXtend™ are trademarks of Emerson
Network Power, Energy Systems, North America, Inc. Any other product, brand, or company names or logos are the property of the respective owner.
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While every precaution has been taken to ensure accuracy and
completeness herein, Emerson Electric Co. assumes no responsibility,
and disclaims all liability, for damages resulting from use of this
information or for any errors or omissions. Specifications subject to
change without notice.
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