Data Center Engineer User Solution Data Sheet “The Trellis platform and applications are designed to be easy to use, deploy and manage with intuitive navigation designed around how data center personnel work. It unifies all facilities and IT systems in the data center for both planning and operations.” – Gini Agee, Research Director Data Center Trends and Strategy, IDC Infrastructure Management & Monitoring for Business-Critical ContinuityTM Challenges Faced by Data Center Engineers Data center engineers’ days are extremely hectic as they try to ensure power and cooling capacity is available and identify potential issues before problems occur. Efficient is not a word that data center engineers use too often when describing their work day. With their main goal of overseeing the dayto-day operation of power and cooling for the infrastructure, they are constantly busy ensuring adequate capacity, minimizing downtime, investigating alarms and recording changes—all in the name of power and cooling. These engineers struggle with slow lead time when trying to ensure that power and cooling capacity is available, because they lack visibility into upcoming projects. Multiple solutions are being used to track and manage the information that is shared by different departments. Therefore, there is no way for everyone to be completely on the “same page.” They also lack the ability to identify potential issues before alarms are generated. Information is presented in streams of data and not in the context of the operation. The number of alarms is overwhelming and delays the engineer from accurately triaging alarms and taking appropriate corrective action, increasing the likelihood of a system failure. How the Trellis™ Solution Can Help The Trellis™ platform supports multiple protocols and vendor products, eliminating the need to manage several solutions. It allows for one single source of information from alarm management capabilities to resource coordination and planning. Information is received in real time and data center engineers are able to see the current status of all devices in one location. They are able to make decisions based on the most up-to-date situation. Also, they only see those items they consider to be critical in context of the operation, ensuring that resources are deployed to only those issues that could compromise availability. With the Trellis platform, data center engineers are able to help reduce labor and administration costs, mean time to repair and the risk of unplanned downtime. Data Center Engineer Infrastructure Management & Monitoring for Business-Critical ContinuityTM User Solution Data Sheet Project Planning Alarm Calendar Alarm Filtering E CID DE SEE PL AN TE IDA Power – Data center engineers can view power system resource utilization and capacity, understand the dependencies of the complete power system and visualize the aggregate status and capacity of paralleled power devices with the Trellis platform. VA L Cooling – The Trellis platform can assist data center engineers by enabling them to monitor and manage floor-mount cooling units such as CRAC and CRAH. They can effectively collaborate with the data center team to evaluate the current cooling system utilization and plan any changes necessary. ANALYZE AND RST DE UN Site Management – With the Trellis™ platform, data center engineers can track and report on the health of facility-critical devices as well as monitor environmental conditions such as temperature and humidity. An option for customizable notifications and threshold validation functions allows users to focus on active alarms that need to be attended to immediately, thus enabling the effective and efficient use of support personnel. With a unified view of the infrastructure, IT and facilities teams can see what has and is occurring in the data center, intelligently decide on the best plan, take the right action and accurately assess the impact. SEE Top Three Reasons Data Center Engineers Need the Trellis™ Platform AC T I O N AC T See. Understand the current health of the infrastructure in one view, including upcoming projects that add demand and system dependencies that impact availability. Decide. Select the optimal location for equipment and know when and where to add additional capacity. Act. Focus resources on critical issues. Emerson, Business-Critical Continuity, Emerson Network Power and the Emerson Network Power logo are service marks and trademarks of Emerson Electric Co. Avocent and Trellis are trademarks of Avocent Corporation. ©2012 Emerson Electric Co. All rights reserved. 1112-DCENG-DS-EN