PUBLIC TRANSPORT PLAN DRAFT FOR PUBLIC CONSULTATION JUNE 2006 City of Cape Town: Public Transport Plan 2006 This Public Transport Plan has been prepared as a Draft for public consultation and approval by Council. City of Cape Town: Public Transport Plan 2006 TABLE OF CONTENTS Page No. EXECUTIVE SUMMARY i - xii 1. INTRODUCTION 1 1.1 1.2 1.3 CITY VISION AND PUBLIC TRANSPORT THE RESPONSIBILITY OF THE CITY AREA OF JURISDICTION OF THE PUBLIC TRANSPORT PLAN 1 1 5 2. PUBLIC TRANSPORT VISION, POLICIES, GOALS & OBJECTIVES 6 2.1 2.2 2.3 2.4 2.5 2.6 NATIONAL POLICY PROVINCIAL POLICY LEGISLATION PUBLIC TRANSPORT VISION OF THE CITY OF CAPE TOWN CITY OF CAPE TOWN PUBLIC TRANSPORT GOALS AND OBJECTIVES CITY OF CAPE TOWN PUBLIC TRANSPORT POLICY 6 8 10 10 14 15 3. DEMOGRAPHIC CHARACTERISTICS 17 3.1 3.2 3.3 INTRODUCTION DEMOGRAPHICS SPATIAL DISTRIBUTION OF SOCIO-ECONOMIC CHARACTERISTICS 17 17 23 4. PUBLIC TRANSPORT STATUS QUO 30 4.1 4.2 4.3 4.4 4.5 4.6 4.7 INTRODUCTION CURRENT PUBLIC TRANSPORT RECORD OVERALL SYSTEM PERFORMANCE MODE CHARACTERISTICS FACILITIES FARES AND SUBSIDY TRAVEL PATTERNS 30 30 30 32 46 46 47 5. LAND USE/TRANSPORT INTEGRATION AND LONG TERM PUBLIC TRANSPORT SYSTEM 55 MOBILITY STRATEGY PUBLIC TRANSPORT NETWORKS KEY INTERVENTIONS OF THE CORRIDOR STRATEGY CORRIDOR ASSESSMENTS TARGETTED MODAL SPLIT 55 56 61 63 76 5.1 5.2 5.3 5.4 5.5 City of Cape Town: Public Transport Plan 2006 TABLE OF CONTENTS (continued) Page No. 6. PASSENGER RAIL SYSTEM 80 6.1 6.2 6.3 6.4 INTRODUCTION KEY ISSUES CITY'S POSITION ON RAIL STRATEGIES AND PROJECTS 80 81 82 83 7. ROAD-BASED PUBLIC TRANSPORT STRATEGIES & PROJECTS 90 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 INTRODUCTION CONTRACTED SCHEDULED BUS SERVICES KLIPFONTEIN CORRIDOR UNSCHEDULED SERVICES (including Minibus Taxi-Type Services) METERED TAXI SERVICES LONG DISTANCE SERVICES TOURIST SERVICES CHARTER SERVICES LEARNER TRANSPORT STAFF SERVICES SPECIAL NEEDS PASSENGERS OPERATING LICENCES 90 93 106 108 110 114 116 117 119 120 121 123 8. PUBLIC TRANSPORT SUPPORT SYSTEMS 130 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 PUBLIC TRANSPORT INFRASTRUCTURE: FACILITIES PUBLIC TRANSPORT INFRASTRUCTURE: PRIORITY LANES NON-MOTORISED TRANSPORT FARE POLICY AND SUBSIDY SYSTEM INTEGRATED FARE MANAGEMENT AND AVL SYSTEM SAFETY AND SECURITY LAW ENFORCEMENT PUBLIC TRANSPORT INFORMATION PUBLIC TRANSPORT BRANDING AND MARKETING PUBLIC TRANSPORT SERVICE AND QUALITY CHARTER 130 134 141 143 145 147 150 151 153 154 City of Cape Town: Public Transport Plan 2006 TABLE OF CONTENTS (continued) Page No. 9. PLANNING PROGRAMMES AND PROJECTS 158 9.1 9.2 INTRODUCTION PUBLIC TRANSPORT PLANNING PROGRAMMES AND PROJECTS 158 159 10. INSTITUTIONAL STRUCTURES 162 10.1 10.2 10.3 10.4 10.5 INTERGOVERNMENTAL INTEGRATED DEVELOPMENT STRATEGY INSTITUTIONAL ROLE OF THE CITY OF CAPE TOWN CO-ORDINATION STRUCTURES POLICY FRAMEWORK TRANSPORT AUTHORITY FOR THE CITY OF CAPE TOWN 162 163 163 164 165 11. IMPLEMENTATION PLAN AND BUDGETS 170 REFERENCES 171 City of Cape Town: Public Transport Plan 2006 LIST OF FIGURES Page No. FIGURE 1.1: FIGURE 1.2: Inter-Relationship between Statutory Transport Plans City of Cape Town Municipal Boundary 3 5 FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE 3.1: 3.2: 3.3: 3.4: 3.5: 3.6: 3.7: 3.8: Age Profile of Population Age/Sex Structure in the City Number of Impaired Passengers Population Density per km2 % Socio-Economic Status2001 by Suburb Worst 20% SES Index % Employed using Public Transport % Employed using Car 18 19 20 24 25 26 28 29 FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE FIGURE 4.1: Rail, Bus, Minibus-Taxi Networks 4.2: Rail Network 4.3: Rail Network with Highest Passenger Volumes 4.4: Existing Bus Network 4.5: Highest Frequency Bus Routes in AM Peak 4.6: Existing Minibus Taxi Network 4.7 a): Rail Commuters in AM Peak Period 2004 by Transport Zone 4.7 b): Bus Commuters in AM Peak Period 2004 by Transport Zone 4.7 c): Taxi Commuters in AM Peak Period 2004 by Transport Zone 4.8 a): Rail Commuter Percentages in AM Peak Period 2004 by Transport Zone 4.8 b): Bus Commuter Percentages in AM Peak Period 2004 by Transport Zone 4.8 c): Taxi Commuter Percentages in AM Peak Period 2004 by Transport Zone 4.9: Trip Productions and Attractions in AM Peak Period 2004 by Macro Zone 33 35 37 39 41 42 48 49 50 51 52 53 54 FIGURE FIGURE FIGURE FIGURE FIGURE 5.1: 5.2: 5.3: 5.4: 5.5: 55 57 60 64 65 FIGURE FIGURE FIGURE FIGURE 7.1: Trend in Subsidy Payments 7.2 a): Bus Network 7.2 b): Minibus-Taxi Network 7.3: Klipfontein Corridor 93 95 95 106 FIGURE FIGURE FIGURE FIGURE 8.1: 8.2: 8.3: 8.4: 135 138 138 139 Integrated Corridors Proposed Public Transport Network – Accessibility & Mobility Networks Coverage within 1km of Accessibility Network Transport Investment Strategy Northern/Atlantis Corridor Designated Bus & Minibus-Taxi Lanes Modal Split across Lanes on the N2 Modal Split across Lanes on Klipfontein Road Modal Split across Lanes on Main Road City of Cape Town: Public Transport Plan 2006 LIST OF TABLES Page No TABLE TABLE TABLE TABLE TABLE TABLE 3.1: 3.2: 3.3: 3.4: 3.5: 3.6: Population in City of Cape Town Age Profile Prevalence of Special Needs Passengers (2001 Census Data) Employment by Industry Sector Unemployment Levels Income Distribution 17 18 20 21 22 22 TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE 4.1: 4.2: 4.3: 4.4: 4.5: 4.6: 4.7: 4.8: 4.9: Passenger Trips per Day Number of Boarding Passengers on 8 Lines per Weekday 10 Stations with Highest Number of Boarding Passengers Bus Trips and Passengers 10 Busiest Residential Areas for Bus Passengers in AM Peak Period 10 Busiest Bus Terminals – Passengers per Day Boarding & Alighting Minibus-Taxi Services Residential Areas with Busiest Taxi Ranks in AM Peak Period Minibus Taxi Facilities with the Highest Number of Passengers 30 36 38 39 40 40 42 43 43 TABLE 5.1: TABLE 5.2: Modal Split Targets (Morning Peak Period) Passenger and Modal Split 76 78 TABLE 7.1: TABLE 7.2: 91 TABLE 7.3: Road-Based Public Transport Services Types of Contractual Arrangements under which Public Transport Services can be Operated Operational Concepts for Road-based Public Transport 92 125 TABLE 8.1: TABLE 8.2: TABLE 8.3: Location of Existing Public Transport Priority Lanes Proposed Extensions and New Public Transport Priority Lanes Desirable Minimum Frequency of Services 134 137 156 TABLE 11.1: Budgets and Sources of Funding 170 City of Cape Town: Public Transport Plan 2006 EXECUTIVE SUMMARY INTRODUCTION The City of Cape Town has charted a new direction in unveiling its vision for the City described in its Integrated Development Plan 2005: “Our Vision is to build a City for all, a City in which no one is left out.” Public transport is a vital and essential element of this vision in providing the opportunity for all citizens and visitors to access the full range of facilities which the City offers, whether for work, education, recreation, health, social activities etc. It is particularly important for the poorer sections of the community, without access to private cars, in providing mobility through accessible, safe and affordable public transport. An improved public transport system also offers major advantages to the City in providing an alternative for car users, with benefits for the environment, reduced costs due to the easing of congestion and lowering the costs of doing business in the City. A good public transport system also serves to promote the City for investment, for further growth in tourism, and for major events, not least the FIFA 2010 Soccer World Cup. This Public Transport Plan sets out the City’s vision, objectives, strategies and projects for developing and managing the public transport system in Cape Town. It is guided by the City’s Integrated Development Plan (IDP), particularly Strategy 3 of the IDP – Access and Mobility, as well as the City’s Mobility Strategy. The area of jurisdiction of the Public Transport Plan is the City of Cape Town. VISION, GOALS AND OBJECTIVES, POLICIES An interpretation of National and Provincial policies was undertaken to guide the development of public transport policies for the City of Cape Town. The Public Transport Plan is aligned to the City’s Integrated Development Plan (IDP) which sets out as part of its vision “An accessible city that extends the benefits of urban society to all and builds the capacity of its people”. This vision is supported by a strategic theme, “Accessibility and Mobility”. The Public Transport Vision for public transport in the City is: “A safe, effective, efficient, equitable and affordable public transport system that supports sustainable, social and economic development in an environmentally responsible manner.” The strategic theme access and mobility has been developed in some detail as part of the restructuring and transformation of transport based on the Mobility Strategy. The Mobility i City of Cape Town: Public Transport Plan 2006 Strategy is defined as a long term Year 2020 Vision for managing, delivering and meeting access and mobility needs of all citizens, visitors, goods and services in the City of Cape Town in an equitable and sustainable manner by Putting Public Transport, People and Quality of Life First. The Mobility Strategy is underpinned by two key pillars: Social Restructuring aimed at social and economic integration and economic opportunity enhancement; Transport Restructuring aimed at transformation of public transport services for greater mobility and integration across all modes. Among the key public transport policies are: • • • • • • • • • To give priority to public transport over private transport To direct investment in transport infrastructure, services and facilities to enhance social and economic development To focus on public transport on development corridors To provide public transport to meet the needs of all users To support investment in rail To support the use of the most appropriate mode in terms of cost/service trade-off To restructure the minibus-taxi industry into a unified formal public transport sector To provide access to transport for persons with special needs To ensure safety and security The overarching thrust is: … to improve public transport for the benefit of existing and potential users … to derive developmental and socio-economic objectives from an improved public transport system … to bring about a shift from the use of private vehicles to public transport through … … the incentive measures of improved public transport and … restraint measures in the use of private transport through travel demand management including enforcement of dedicated public transport lanes, signal preemption, etc The Public Transport Plan sets out strategies and projects for: • • • • • • Land Use/transport integration Passenger rail system Road based public transport including all public transport modes Public transport support systems Planning programmes and projects Institutional structures ii City of Cape Town: Public Transport Plan 2006 PUBLIC TRANSPORT STATUS QUO Over 1,1 million passenger trips are made each day in the City of Cape Town using the three main modes: Rail (602 000 passenger trips per day - 53%), Bus (197 000 - 18%), Minibus-taxi (332 000 - 29%). The private/public transport split of passenger trips in the morning peak period entering the CBD is 50:50. The highest volume rail line is the Khayelitsha/Mitchells Plain line with 271 000 passengers per day, representing 45% of the total rail passenger trips. The busiest residential areas for bus passengers in the morning peak period are Khayelitsha (15 000 passenger trips), Mitchells Plain (14 000), Nyanga (6 000). The busiest bus terminal is the City centre (Golden Acre) with a total of 30 000 passengers per day, followed by Mitchells Plan with 20 000 passengers. The busiest residential areas for taxi passengers in the morning peak period are Khayelitsha (8 000 passenger trips), Nyanga (7 500) and Delft (5 800). The busiest minibus-taxi facility is Cape Town Station Deck with 61 000 passengers per day, Mitchells Plain East (56 000) and Bellville (48 000). DEMOGRAPHIC CHARACTERISTICS The City of Cape Town covers an area of 2 487km2 . In 2001 it had a population of 2,9 million and population forecast for 2021 ranging from 3,3 million to 4,2 million, a growth of between 400 000 and 1,3 million over the 20 year period. The City has a young age structure with 37% of the population below the age of 19. Unemployment was estimated at 29%; 49% of the population earn less than R1 600 per month. LAND USE/TRANSPORT INTEGRATION AND LONG TERM PUBLIC TRANSPORT SYSTEM The Mobility Strategy identified a number of integrated corridors where public transport investment will be focussed. iii City of Cape Town: Public Transport Plan 2006 Northern ‘growth axis’ corridor Northern Suburbs corridor Southern Suburbs corridor Phase 1: Klipfontein Corridor Project INTEGRATED CORRIDORS The public transport system will be structured along corridors, in which public and private development will be encouraged and services will operate all day, at high frequencies and be safe, affordable (for urban poor), reliable, efficient, convenient and accessible. Social and economic restructuring of the City will be encouraged at the highly accessible nodes where these corridors intersect. The Mobility Strategy directs investment along these corridors that would: • Encourage sustainable economic development within the identified transport corridors and at public transport interchange points • Encourage the desired thresholds of land use development within these corridors to support an all day public transport system • Encourage the mix of development that will provide the all day surveillance required to secure the corridor environment, and in particular at public transport interchange points • Encourage the use of public transport and NMT over the use of the private car Summary assessments are presented in the Plan for each of the corridors to identify land use and public transport characteristics and indicate possible strategic interventions. iv City of Cape Town: Public Transport Plan 2006 PASSENGER RAIL SYSTEM The passenger rail system conveys some 602 000 passengers per day accounting for 53% of public transport trips. In contrast with the rail network in other cities in the country, it penetrates extensive middle to high income areas as well as low income areas, and therefore has the potential to serve a wide range of travel markets. Apart from its predominant role of serving passengers captive to public transport, it has the potential in the longer term to attract existing and future car users. Its ability to realise its full potential in delivering high quality public transport services, has been hampered by a long standing lack of investment over many years resulting in a declining service, loss in patronage and a decline in market share in recent years. The City of Cape Town is committed in terms of its transport policy to promote and support passenger rail where it is the most appropriate mode and can offer the required level of service as part of an integrated transport system for the City. The major problems facing the rail system are: • Long standing lack of investment in rolling stock, stations and system components leading to deterioration of the service • The poor condition of rolling stock which appears to be the biggest problem facing the operation of the system affect train frequencies, reliability, quality of the service and the ability to attract choice riders • The age of the rolling stock with an average age of close to 29 years • The withdrawal of train sets on the grounds of condition and safety considerations leading to the decline of the service frequencies and overcrowding • Overcrowding • Passenger perceptions of safety • Reliability of services The City’s position on rail is: • To protect and enhance the substantial investment in rail • To plan and manage rail as part of an integrated multi-model transport system providing seamless travel journeys v City of Cape Town: Public Transport Plan 2006 • To plan, develop and manage the rail system to meet the aims of the access and mobility goals in the IDP and the Mobility strategy The main policies in support of the City’s position on rail are: • To support and promote rail as part of an integrated multi-modal transport system • To promote investment in the rail system to bring it to a good overall condition and to a high standard • To promote spatial development and corridor development to support and be supported by the rail system to enhance socio-economic development • To promote universal access to the rail system The City’s strategy for rail has short term, medium term and long term components. The essential strategy derives from the acknowledgement of the extensive nature of the rail system and the limitations of funding for additional expansionary investment. Before any consideration of expanding the network is contemplated, the imperative is to attain a level of stabilisation and to bring the existing system to a state of good repair and good condition in order to retain and attract ridership in the established rail travel markets. Investment in new lines should be postponed to the longer term horizon and, only when the existing network is operating to the required standard in the travel markets where rail is currently prominent, should it be increased. The short term strategy is to bring the existing system on priority corridors to a good state of repair and good overall condition through fleet upgrading and service improvements aimed at: • • • Retaining current ridership Regaining lost riders on priority corridors Attracting new riders in existing travel markets through a higher quality and more attractive service The Priority corridors are: Priority 1: Priority 2: Priority 3: Khayelitsha/Mitchells Plain - Cape Town Strand - City Line including services from Bellville Simon’s Town/Cape Flats - Cape Town Remaining lines The investment as part of the short term strategy is to: • • • • Upgrade and modernise the fleet Additions to the fleet Upgrade stations Make provision for special needs passengers vi City of Cape Town: Public Transport Plan 2006 • • • Improve service levels Improve safety and security Introduce integrated fare management system The medium and long term strategies extend these investments to the other corridors in priority order and consider new and extensions to the rail system subject to full financial and economic evaluations. ROAD BASED PUBLIC TRANSPORT Scheduled Public Transport Service Scheduled bus services in the City of Cape Town are provided exclusively by Golden Arrow Bus Services (Pty) Ltd (GABS) under contract with the Department of Transport. GABS has operated subsidised commuter services in the City over many decades, and was last formalised as an interim contract in 1997. This contract was originally for a three year period, but has since twice been extended and now is extended on a monthly basis pending placing the service on either a tendered or negotiated contract. The service is subsidised by the Department of Transport, and derived a subsidy of approximately R 360 million in the financial year 2004/5. The key issues facing the scheduled bus service are: • Uncertainty concerning the interim contract which precludes long term investment in the service by the operator including fleet upgrading, ticketing systems, etc • Destructive competition with taxis and buses operating in competition with each other on the majority of routes • Highly dispersed routing with very low frequencies and very limited off peak services • Lack of integrated fare management system • An outdated fleet which would not comply with requirements for current tender contracts The strategy for the scheduled service is to transform services from the interim contract to either tender or negotiated contracts on a restructured service in terms of the provision of the National Land Transport Transition Act. The restructured system will entail the following: • A unified road-based service which includes both bus and taxi passengers travelling on major line-haul routes vii City of Cape Town: Public Transport Plan 2006 • The use of the most appropriate vehicle size based on passenger numbers and cost/service tradeoff where existing bus and taxi passengers will be considered as a single travel market. • Existing taxi services providing line-haul services will be withdrawn. The taxi industry will be engaged to participate in providing the line-haul services in appropriate joint equity arrangements. • The minibus-taxi industry will participate in the provision of the contracts through suitable empowerment, equity ownership models, or special purpose vehicles in the form of business units • The contract documents will utilise the Department of Transport’s model documents which specifies minimum standards of service such as age of vehicle, ticketing equipment, passenger information, etc and amended where necessary to accommodate/facilitate the implementation of the restructured service • The restructured service will consist of: - direct, high frequency all day, 7-day a week services on the primary routes (mainly the corridors) - direct peak hour services along high speed mobility routes - direct services linking high demand origins and destinations - community services within main residential areas providing feeder services and distribution services to places of activity within the area - an integrated fare management system providing seamless journeys Klipfontein Corridor This flagship project is the development of an integrated public transport corridor from Khayelitsha and Mitchells Plain to the Cape Town CBD. The infrastructure provision will include the following: • Public transport priority measures – such as dedicated lanes for road-based public transport, and/or public transport priority queue jump and by-pass lanes, and priority traffic signalling. This means that road infrastructure will be upgraded mostly for improving the operations of the public transport system • The Klipfontein Corridor Project recognises both Klipfontein Road and the N2 as a public transport system supporting the corridor. The Project includes both public transport priority measures in Klipfontein Road itself, as well as bus/minibus-taxi lanes on the N2 viii City of Cape Town: Public Transport Plan 2006 • Establishment of interchanges and park and ride facilities at key nodes • CCTV on both Klipfontein Road and the N2 to provide both enforcement of the public transport priority measures as well as enhanced security • Upgrading of the Golden Acre Terminus or the construction of a new public transport terminal in the CBD to support all priority corridors entering the CBD, including the Klipfontein Corridor • Upgrading of existing facilities to ensure universal access for Special Needs Passengers • Non-motorised transport (NMT) (ie pedestrian and cycle path) network along the full length of the corridor, with bicycle storage facilities at key locations to cater for and provide easy access to the major socio-economic and transport facilities • Upgrading of key nodal points along the corridor to form Dignified Urban Spaces, supportive of NMT and promoting safe and secure environments for recreation and social interaction • Provision of public transport signage, passenger information displays, shelters, street furniture, and dedicated stops to be provided on the network • Safety and security initiatives, including improved lighting where necessary Unscheduled Public Transport Services The Public Transport Plan has included extracts from the City’s Operating Licences Strategy which guides the City in its recommendations to the Provincial Operating Licensing Board on: • The granting, renewal, amendment or transfer of an operating licence authorising the operation of any road-based public transport service other than a charter service • The conversion of a permit to an operating licence that involves a conversion from a radius or area-based permit to a route-based operating licence, or to an operating licence for a larger vehicle. The Operating Licence Strategy addresses the following: • • • • • • • • Types of public transport services that require operating licences Spatial, land use and economic planning Type of vehicles which may be used for public transport services Conversion of permits to operating licences Operating licences for contracted services Operating licences for non-contracted services Validity period for operating licences Cancellation of operating licences not brought into use ix City of Cape Town: Public Transport Plan 2006 • • • Withdrawal of operating licences or permit in rationalisation of public transport services Special needs passengers Conditions to be recommended The Public Transport Plan also sets out strategies and projects for the other public transport modes, ie: • • • • • • metered taxi services long distance services tourist services charter services learner transport staff services PUBLIC TRANSPORT SUPPORT SYSTEMS Public Transport Infrastructure The strategies for development of public transport infrastructure are to: • Upgrade existing facilities to comply with the standards required in the design guidelines • Provide additional public transport facilities to accommodate the growth in public transport • Increase levels of maintenance to retain the facilities in good condition • Investigate the modification of existing facilities to accommodate larger vehicles (articulated buses) to be operated in the new scheduled service contracts • Re-design and upgrade facilities to accommodate articulated vehicles • Investigate and upgrade facilities to accommodate taxi recap vehicles • Introduce access control at public transport interchanges as part of the rank management system The Public Transport Plan identifies: • • • Public transport interchanges for improvement or new construction Minibus-taxi ranks for upgrading or new facilities General public transport facilities x City of Cape Town: Public Transport Plan 2006 Priority Lanes The City’s strategy is to improve journey times for public transport by provision of priority lanes on major routes. Priority lanes currently exist on six routes. The Plan proposes extensions on five routes and proposed priority lanes on a further 14 routes. The public transport plan contains strategies and projects for: • • • • • • • • • Non-motorised transport Fare policy Development of an integrated fare management system Provision for special needs passengers Improvement to safety and security Enhanced law enforcement Development of a comprehensive public transport information system Public transport planning and marketing Public transport service and quality charter PLANNING PROGRAMMES AND PROJECTS The planning programme over the three years will involve the following planning initiatives: • • • • • • • • • • • • Review and update of statutory plans Demographic forecasts and land use integration Update and refinement of the transport model Corridor feasibility studies Project identification and feasibility Public transport impact studies Funding strategy Taxi recapitalisation programme Transport information system User preference surveys and user attitude surveys Environmental policy for transport and alternative technologies Transport operational plans for the FIFA 2010 World Cup INSTITUTIONAL STRUCTURES The City council has resolved to establish a Transport Authority for the overall management and development of a transport system in the City. The National Land Transport Transition Act provides for the establishment of a Transport Authority by agreement by the City and the MEC “if their effect is to improve transport service delivery in the local sphere of government by grouping transport functions into a single, well-managed and focussed institutional structure.” xi City of Cape Town: Public Transport Plan 2006 Investigations by the City indicated that a preferred option was to use the legal provisions of the Constitution and the Municipal Systems Act to establish a Transport Authority as an internal business unit of the City. The majority of transport functions are the responsibility of municipalities in terms of the Constitution. Three critical functions lie with other spheres of government: the rail function (National DOT/SARCC), the bus subsidy function (PGWC), the regulation function and Provincial Operating Licensing Board (PGWC). The project will be to establish the Transport Authority as an internal business unit and to engage with other spheres of government on assignment of the remaining functions to the City. xii City of Cape Town: Public Transport Plan 2006 1. INTRODUCTION 1.1 CITY VISION AND PUBLIC TRANSPORT The City of Cape Town has charted a new direction in unveiling its vision for the City described in its Integrated Development Plan 2005: “Our Vision is to build a City for all, a City in which no one is left out.” Public transport is a vital and essential element of this vision in providing the opportunity for all citizens and visitors to access the full range of facilities which the City offers, whether for work, education, recreation, health, social activities etc. It is particularly important for the poorer sections of the community, without access to private cars, in providing mobility through accessible, safe and affordable public transport. An improved public transport system also offers major advantages to the City in providing an alternative for car users, with benefits for the environment, reduced costs due to the easing of congestion and lowering the costs of doing business in the City. A good public transport system also serves to promote the City for investment, for further growth in tourism, and for major events, not least the FIFA 2010 Soccer World Cup. This Public Transport Plan sets out the City’s vision, objectives, strategies and projects for developing and managing the public transport system in Cape Town. It is guided by the City’s Integrated Development Plan (IDP), particularly Strategy 3 of the IDP – Access and Mobility, as well as the City’s Mobility Strategy which has now been developed in some detail. 1.2 THE RESPONSIBILITY OF THE CITY The preparation of a Public Transport Plan is a statutory obligation for the City in terms of the National Land Transport Transition Act (Act 22 of 2000). The Act requires all transport authorities and municipalities to prepare a series of public transport plans in accordance with the requirements of the Act and regulations issued by the Department of Transport. The Public Transport Plan will be incorporated into the more comprehensive Integrated Transport Plan which presents the proposals for the total transport system including road infrastructure, private transport, freight, traffic demand management, etc. The Public Transport Plan and the Integrated Transport Plan need to be prepared within the national and provincial policy frameworks as set out in the relevant White Papers on Transport Policy and the ensuing land transport frameworks. The Western Cape Department of Transport and Public Works has in addition issued a Provincial Vision for Public Transport and a Public Transport Improvement Programme. Page 1 City of Cape Town: Public Transport Plan 2006 The National Land Transport Transition Act (NLTTA) requires planning authorities to prepare five statutory plans including the Public Transport Plan. The Public Transport Plan forms part of the sequence of plans prescribed by the NLTTA. The sequence of plans covers all three spheres of government as follows: • The Department of Transport must prepare a National Land Transport Strategic Framework to guide land transport planning country-wide • The Provincial Department of Transport must prepare a Provincial Land Transport Framework as an overall guide to land transport planning within the Province Planning authorities such as the City of Cape Town, must prepare five plans: • Current Public Transport Record (CPTR): to record the provision and utilisation of all public transport services and facilities in the transport area. • Operating Licences Strategy (OLS): to provide the planning authority with information on the supply and demand of public transport services in order to advise the Provincial Operating Licensing Board on the disposal of applications for operating licences. • Rationalisation Plan (RATPLAN) (if there are subsidised transport services in the area): to rationalise and restructure subsidised public transport services in order to bring about greater efficiency and minimise subsidy. • Public Transport Plan (PTP): to set out the planning authority’s vision, goals and objectives for public transport, and its strategy, programmes and projects for the provision of the public transport system. • Integrated Transport Plan (ITP): to set out the planning authority’s vision, goals and objectives, and strategies to address land transport in the area and to include proposals for multi-modal transport, private transport and freight. The Public Transport Plan and the Integrated Transport Plan must form part of the Integrated Development Plan (IDP) for the area concerned. The plans need to be developed within the overall policy and development framework of the IDP. The outcome of the plans will provide input for developing the transport projects and budgets which will form part of the IDP. The plans and their annual review will eventually need to tie in with the annual cycle for preparing the IDP and municipal budgets. The inter-relationship between the plans is illustrated in Figure 1.1. Page 2 City of Cape Town: Public Transport Plan 2006 National Land Transport Strategic Framework To guide land transport planning countrywide Submit to Minister Rail for approval until devolved Integrated Development Plan Operating Licences Strategy All planning authorities Rationalisation Plan All planning authorities with subsidised public transport Public Transport Plan At request of MEC - public transport only Submit to MEC with certain aspects for approval Integrated Transport Plan At request of MEC - includes all aspects of transport Provincial Land Transport Framework Initially as a guide for planning authorities in Province Current Public Transport Record All planning authorities Subsequent ones to contain brief summary of plans and some detail on interprovincialand interplanning area transport Source: National Land Transport Transition Act (Act 22 of 2000) FIGURE 1.1: INTER-RELATIONSHIP BETWEEN STATUTORY TRANSPORT PLANS The following plans were completed for the City of Cape Town in 2004: • • • Current Public Transport Record Operating Licences Strategy Rationalisation Plan The Operating Licences Strategy contained policies and recommendations for advising the Provincial Operating Licensing Board in the disposal of applications for operating licences for all categories of road-based public transport. These recommendations relate to all the various public transport modes and have been built into the various strategies for the different public transport services contained in Chapters 7 and 8 of this Public Transport Plan. The Operating Licences Strategy is contained in a separate document which is available for reference. The Rationalisation Plan developed strategies for the rationalisation of the subsidised services network as well as broad strategy for developing a unified contracted public transport service which would include the existing subsidised service and the unscheduled service operating in competition. The proposals contained in the Rationalisation Plan have been incorporated into the strategies for the scheduled services component in Chapter 7 of this Public Transport Plan. The Rationalisation Plan is contained in a separate document which is available for reference. Page 3 City of Cape Town: Public Transport Plan 2006 The Department of Transport has produced Minimum Requirements for the Preparation of the Public Transport Plan (NDOT, 2003). These requirements set out a sequence of Chapters. This Plan has met all the minimum requirements and has included additional components appropriate to the needs in the City of Cape Town. The organisation of the document in Chapter headings differs from the Minimum Requirements, but was developed into a more suitable format for the needs of the plan for the City. The Public Transport Plan must be submitted to the MEC for Transport in the Province, but such approval only relates to procedures, financial issues that affect the province, provincial policy and principles, transport across the boundaries of the areas of planning authorities, inter-provincial transport and other matters provided for in provincial laws. In terms of the NLTTA and the requirements issued by the Department of Transport, the Public Transport Plan must include: • • • • • • • • • the planning authority’s vision, goals and objectives for public transport the existing public transport system land use and public transport integration strategies and proposals for public transport including strategies for addressing the needs of learners and persons with disabilities the operational component in terms of the Operating Licences Strategy provisions for the rationalisation of subsidised public transport services where subsidised services exist stakeholder consultation prioritised proposals funding implications In preparing this Public Transport Plan, it has drawn on a wide range of more focussed studies which were undertaken in 2004 as part of the City’s Public Transport Planning Design and Implementation Programme. These include studies of projects such as transport and development corridors, integrated ticketing, public transport infrastructure provision and maintenance, enforcement and security, passenger information and marketing, and transport for special needs passengers. Page 4 City of Cape Town: Public Transport Plan 2006 1.3 AREA OF JURISDICTION OF THE PUBLIC TRANSPORT PLAN The Public Transport Plan relates to the municipal boundary of the City of Cape Town as shown in Figure 1.2. FIGURE 1.2: CITY OF CAPE TOWN MUNICIPAL BOUNDARY Page 5 City of Cape Town: Public Transport Plan 2006 2. PUBLIC TRANSPORT VISION, POLICIES, GOALS & OBJECTIVES 2.1 NATIONAL POLICY The White Paper on National Transport Policy, published in 1996, called for a break with the past in the direction of transport policy, a changed role for government, and a clear set of outcomes for public transport: “The promotion of a safe, reliable, effective, efficient, co-ordinated, integrated and environmentally friendly land passenger transport system in South African urban and rural areas, and in the Southern African region managed in an accountable manner to ensure that people experience improving levels of mobility and accessibility” (DOT, 1996) A number of clear themes emerge which provide a policy framework for the development and management of public transport in the country: • Land Use Transport Integration The need for closer integration in land use and transport planning with development strategies based on corridor development and densification, aimed at greater sustainability of the transport system as well as developmental objectives • More Competitive Environment A more competitive environment in the provision of public transport through competitive tendering in the provision of subsidised services. • Greater Participation by SMMEs The opening up of the public transport market especially subsidised services to new players particularly SMME and historically disadvantaged groups • Efficiency and Effectiveness Greater efficiency and effectiveness in the public transport system through integration of the various transport services and the correct placing of the various forms of transport to operate in the most economic manner and to reduce total system costs • Access and Mobility Increasing access and mobility for all users but with special attention to persons with special needs such as persons with disabilities, learners, etc • Regulation and Enforcement A more informed regulation for entry into the transport market backed up by more effective enforcement Page 6 City of Cape Town: Public Transport Plan 2006 • Appropriate Institutions for Transport Establishing appropriate institutions in the form of Transport Authorities at the municipal sphere to take overall responsibility for the total transport system The Moving South Africa Strategy for the long term re-shaping of the transport system endorsed and emphasised the national policy position in identifying three key strategic actions aimed at a sustainable and customer oriented public transport system: • Densification of Transport Corridors This action is the linchpin of the Moving South Africa urban strategy, and aims to achieve economies of scale through the provision of public transport investments to support corridor densification • Optimise Modal Economics and the Service Mix to Meet Customer Needs (a) Investment in infrastructure should support corridor development (b) The planning and operation of public transport services should be reoriented to promote the mode that offers the best cost / service trade-off for a given corridor (c) Differentiated public transport services, which meet a higher level of customer needs without subsidies or cross subsidies should be encouraged (d) Tough road space management and car restrictions should be implemented to improve the performance of public transport • Improve Firm Level Performance and Productivity The strategic actions entail the encouragement of competition through public transport tendering; regulation to ensure that customer needs are met; reduced system costs and sustainability; and the improvement of funding for infrastructure and upgrading to ensure sustainability The NLTTA gave effect to the policies in the White Paper and set out clear principles for developing public transport services: • In planning and provision of land transport infrastructure and facilities, a higher priority to public transport over private transport • Public transport services aimed at affordability to the public, integration of modes, cost efficiency and service quality, market development, value to the customer, and minimising impact on the environment • Use of appropriate modes to reduce the total systems cost of travel, commensurate with assessment of the impact on customer needs Page 7 City of Cape Town: Public Transport Plan 2006 • Transport planning to guide land use and development planning, and integration with land use and economic planning, and development of corridors, and densification and infilling • Subsidies targeted to assist currently marginalised users and those with poor access to social and economic activity • Catering for needs of special categories of passengers in planning and the provision of public transport infrastructure facilities and services. This should be provided as far as possible through the mainstream public transport services The National Land Transport Strategic Framework sets out end strategic outputs for public transport: 2.2 • Promotion of public transport over private transport • Development of transport plans at all three spheres of government • Promotion of transport authorities in selected municipalities • Efficient and effective regulation through provincial operating licensing boards • Promotion of safety on public transport services • Upgrading of public transport infrastructure • Introduction of information systems • Formalisation and regulation of the minibus-taxi industry and recapitalisation of the fleet • Provision of road based public transport services through tendered contracts and negotiated contracts PROVINCIAL POLICY The Provincial Government Western Cape endorsed and reinforced the sentiments of the national position in its own Western Cape Provincial Transport White Paper, which was published shortly after the national document in 1997. Drawing on its strongly “Public Transport First” policy, the Provincial Department of Transport in 2003 re-stated and added detail to its public transport strategy and set out a Vision for Public Transport and a Five Year Strategic Delivery Programme based on 22 specific delivery plans (PGWC, 2003). Page 8 City of Cape Town: Public Transport Plan 2006 The Mission Statement for all Delivery Programmes puts forward a statement of intent and a clear policy direction for public transport: “The Province is intent on transforming public transport services so that it may be: • • • • SAFE AFFORDABLE RELIABLE ACCESSIBLE The overall mission is to have a safe, regulated public transport system that meets the requirements of accessibility, reliability and mobility at an affordable cost and in accordance with the needs of users. The system must reduce the level of uncertainty and personal risk currently experienced by users. It must contribute to the quality of life of inhabitants and provide transport for visitors to the Western Cape and, ultimately, offer a viable alternative to private vehicle travel” The Provincial Land Transport Framework prepared in 2004 set out 3 strategic goals for the Province: • Strategic Goal 1 Community development and economic empowerment of the poor • Strategic Goal 2 - Job creation • Strategic Goal 3 - Providing access and opportunities to all communities with a bias towards the disadvantaged - Enhancing the mobility of all communities particularly those currently without or with limited access - Facilitation and enhancement of economic opportunities - Promotion of rural development - Internal transformation and capacity building to improve service delivery - The promotion of co-operative governance - Alignment of all planning processes with the broader developmental goals of the Department and iKapa Elihlumayo - Generation of revenue In 2005 the Provincial Government Western Cape Department of Transport and Public Works developed a Public Transport Improvement Programme as part of its Strategic Infrastructure Plan. The Programme is a series of inter-dependent and mutually reinforcing strategies and plans aimed at achieving the following objectives: • Making public transport more affordable to users and the government Page 9 City of Cape Town: Public Transport Plan 2006 2.3 • Ensuring that public transport contributes to Ikapa Elihlumayo by reducing the cost of doing business, building social capital and supporting sustainable development • Paving the way for the transition from the interim bus contract with Golden Arrow Bus Services to tendered and/or negotiated public transport contracts • Giving equal consideration to all citizens in the Province in the provision of public transport • Reducing the amount of travel by private motor vehicles to public transport by improving the quality of service received on the public transport system • Preparing for the hosting of the FIFA 2010 Soccer World Cup LEGISLATION Legislation has been enacted to give effect to the national policy. The main pieces of legislation governing the development, management and regulation of the public transport system are: • • • • • • • National Land Transport Transition Act (Act 22 of 2000) Urban Transport Act (Act 78 of 1977) Road Transportation Act (Act 74 of 1977) Legal Succession to the SA Transport Services Act (Act 9 of 1989) Municipal Systems Act (Act 32 of 2000) Municipal Finance Management Act (Act 56 of 2003) Promotion of Equity and Prevention of Unfair Discrimination Act (Act 4 of 2000) Specific transport legislation needs to be read with local government legislation as the latter affects the institutions established to manage the transport system. 2.4 PUBLIC TRANSPORT VISION OF THE CITY OF CAPE TOWN 2.4.1 Access and Mobility Strategic Theme The Integrated Development Plan 2005/06 (IDP) is the principal policy instrument guiding the strategic development and budgeting programme of the City. The City’s transport Vision and its attainment through the Integrated Transport Plan must be aligned to the overall vision and strategic direction of the City as contained in the IDP. This vision is articulated in a number of definable attributes for the City: A sustainable City A dignified City Page 10 City of Cape Town: Public Transport Plan 2006 An accessible City A credible City A competitive City A safe and secure City A prosperous City A City known for its leadership in Africa In support of the Council’s vision and goals for 2020 the IDP has put forward five interrelated strategic themes focussing on socio-economic development and improved service delivery: • • • • • integrated human settlement economic growth and job creation access and mobility building strong communities equitable and effective service delivery Improving access and mobility is one of the five themes. It requires the City to act to create the maximum opportunity through transport for residents and visitors to take advantage of the full economic and social potential the City offers, as well as sharpening the competitive edge of the business community. Bringing about greater access and levels of mobility through all means of transport, motorised and non-motorised, in a sustainable, affordable manner is key to this endeavour. The IDP for 2005/06 sets out as part of its vision - “An accessible city that extends the benefits of urban society to all and builds the capacity of its people”. This vision is supported by a strategic theme, “Access and Mobility”. The access and mobility theme emphasises public transport as a catalyst and vital to harness the synergies of the other themes. In the foreword to the Current Public Transport Record Summary Report, the Mayor writes: “Strategy 6 – Access and mobility – has an emphasis on public transport as being vital to harness the synergies of the other five strategies. Out of this strategy has emerged our Public Transport First policy, which has as a key principle that public transport must be the prime mode of transport. For this policy to succeed, we intend to move forward with our Mobility Strategy, using the planned improvement of public transport along major activity corridors such as the Klipfontein Corridor to act as a catalyst. These significant projects will improve living conditions of poor communities living in these corridors and will provide them with affordable accessible transport.” (CCT, 2005) Page 11 City of Cape Town: Public Transport Plan 2006 2.4.2 Mobility Strategy The strategic theme access and mobility has been developed in some detail as part of the restructuring and transformation of transport based on a Mobility Strategy. The mobility strategy is defined as a long term Year 2020 Vision for managing, delivering and meeting access and mobility needs of all citizens, visitors, goods and services in the City of Cape Town in an equitable and sustainable manner by Putting Public Transport, People and Quality of Life First. The VISION for public transport in the City is articulated as: “A safe, effective, efficient, equitable and affordable public transport system that supports sustainable, social and economic development in an environmentally responsible manner.” The Mobility Strategy is underpinned by two key pillars: 2 Pillars Mobility Strategy Social Restructuring Transport Restructuring Socio-economic integration and economic opportunity enhancement Transformation of the provision of public transport services for greater mobility and integrated across all nodes It calls for a shift in transport policy direction: • A paradigm shift from market demand driven to social/equity issues • Putting people and quality of life first and ensure universal access • Planning for non motorised transport - pedestrian, bicycle • Transport plans to direct economic activity, mixed land use and high densities along public transport corridors and nodes • Transport infrastructure to be used as leverage for economic development and social upliftment Page 12 City of Cape Town: Public Transport Plan 2006 • Urban restructuring/renewal - land transport planning to be integrated with land development process • Sustainable mobility 2.4.3 Sustainable Transport in the City of Cape Town For the City of Cape Town, a sustainable transport system would involve the following: • Meets the basic access needs of individuals and societies in a safe and secure way, in a manner consistent with human and ecosystem health, and with equity within and between generations • Affordability - operates efficiently, offers choice of transport mode, and supports a vibrant economy • Limits emissions and waste within the planet’s ability to absorb them, minimizes consumption of non-renewable resources, limits consumption of renewable resources to the sustainable yield level, reuses and recycles its components, and minimizes the use of land.1 Sustainable transport strongly supports the City’s vision (IDP, 2005) of a sustainable, dignified, accessible, credible, competent, prosperous, safe and caring city that is known for its leadership in Africa and the developing world. Within the City’s vision for Cape Town, the vision for a sustainable transportation system is translated as follows: 1 • Sustainable City - The transportation system should have little or no impact on the environment and on human health with more focus on non motorised modes and more efficient motorised modes such as public transport • Accessible City - The transportation systems should be accessible with people having access to opportunities, services and goods, specifically the poor and people with special needs • Credible City - The transportation system must promote good governance with integration and coordination between the different spheres of government • Prosperous City - The transportation of people and goods should be integrated to allow ease of movement between modes and using the most effective modes where appropriate • Safe and Caring City - The transportation system must provide a safe and secure environment for people of all ages and all abilities Adapted from the Canadian Centre for Sustainable Transport, 2002 Page 13 City of Cape Town: Public Transport Plan 2006 The City’s response in recognising the travel needs of people and to promote economic and environmental sustainability as a means of promoting more efficient means of transport identified the following key focus areas: • • • • • • 2.5 Promote alternative and more efficient modes of transport Reduce the usage and dependence on private vehicle trips Support integrated and more efficient utilisation of land Promote improved travel behaviour through marketing and awareness Shift government policy and thinking to support the implementation of efficient transport systems Promote the use of alternative and cleaner energy sources eg Biodiesel and Liquid Petroleum Gas (LPG) CITY OF CAPE TOWN PUBLIC TRANSPORT GOALS AND OBJECTIVES The following public transport GOALS and OBJECTIVES for the City have been formulated in definable and measurable terms, whereby performance indicators can be developed to monitor the attainment of the objectives over time. The Goals and Objectives are: GOALS & OBJECTIVES • Sustainable funding of public transport • A safe and secure public transport system • An effective and transport system public • An integrated public transport system across all modes of transport • Shift in the use of public transport towards the national strategic objective of a ratio of 80:20 between public and private transport • An effectively regulated and enforced public transport system • Public transport services and infrastructure which support social and economic development • Low cost innovative forms of transport complementary to the public transport system • Appropriate institutional structures for the development and overall management of the public transport system • • • sustainable Integrated land use and transport systems oriented towards development corridors and development nodes Customer orientated public transport services to meet peoples needs providing high levels of mobility and accessibility commensurate with reasonable costs strictly Reasonable levels of accessibility to the mainstream public transport system for passengers with special needs Page 14 City of Cape Town: Public Transport Plan 2006 Specific strategies, programmes and projects aimed at attaining the vision, goals and objectives are set out in the various chapters which follow that address specific components of the public transport system. 2.6 CITY OF CAPE TOWN PUBLIC TRANSPORT POLICY The goals and objectives and the ensuing strategies, programmes and projects related to public transport need to be guided and aligned with the City’s clear statement of transport policy. Vision P O L I C I E S Goals & Objectives Strategies Programmes and Projects Policy can be defined as the stated intent and ideological position of the City in the planning, development, provision and overall management of public transport. Policy must guide and direct the public transport strategies and projects based on a unified policy and toward the common vision. Policies determine the manner in which strategies and programmes need to be formulated and implemented. As well as derived from technicallydriven arguments, policies will often include ideological and value-laden statements which are intended to shape the manner in which the vision, and objectives are to be attained. The various strategies and programmes which are developed need to be tested to ensure that they are consistent with the policy position. Drawing on the national and provincial policy framework, as well as the City’s IDP vision and Mobility Strategy, public transport POLICIES of the City to guide the development and management of the public transport system are set out below: Page 15 City of Cape Town: Public Transport Plan 2006 POLICIES • to give priority to public transport over private transport • to implement travel demand management aimed at a shift in the users of private transport to public transport • • • • to support the use of the most appropriate mode in terms of cost/service trade-off • to restructure the minibus-taxi industry into the unified formalised public transport sector • to provide and focus public transport on development corridors as a key structuring element to provide choice in public transport where it does not detract from financial viability and tempered by economic efficiency • to direct financial support for public transport to low income areas to provide access to transport for persons with special needs • to ensure safety and security • to support innovation and environmentally sustainable transport • to market and transport system • to promote and facilitate the participation of SMMEs and previously disadvantaged groups in the provision of transport services to direct investment in transport infrastructure, facilities and public transport services to enhance social and economic development • to reduce the need for government support for public transport services while meeting people’s needs • to provide public transport to meet the needs of all users – journeys to work, to school, to community/social activities, to health, to recreational facilities, for tourists, etc through all day public transport services • promote the public to support investment in rail as part of an integrated multi-modal system The overarching thrust is: … to improve public transport for the benefit of existing and potential users … to derive developmental and socio-economic objectives from an improved public transport system … to bring about a shift from the use of private vehicles to public transport through … … the incentive measures of improved public transport and … restraint measures in the use of private transport through travel demand management including enforcement of dedicated public transport lanes, signal pre-emption, etc Page 16 City of Cape Town: Public Transport Plan 2006 3. DEMOGRAPHIC CHARACTERISTICS 3.1 INTRODUCTION The City of Cape Town is a metropolitan municipality (Category A municipality) established in December 2000 by the incorporation of the Cape Metropolitan Council and six metropolitan local councils namely, Tygerberg, Oostenberg, Blaauwberg, South Peninsula, Helderberg and Cape Town. The City of Cape Town covers an area of 2 487 km2. It is the third largest municipality by population after Johannesburg and Durban (eThekwini). 3.2 DEMOGRAPHICS 3.2.1 Population The City of Cape Town had a population of 2,89 million in 2001, and has experienced rapid growth due to its young age structure and immigration. Table 3.1 shows the population for the City of Cape Town for 1996 and 2001. It shows a growth in population of 13% over the 5 years, or an annual growth of 2,5% per annum. TABLE 3.1: POPULATION - CITY OF CAPE TOWN 1996 2 563 612 POPULATION 2001 2 893 246 CHANGE +13% Source: Statistics SA – 2001 Census Population growth figures have been developed based on different scenario assumptions of migration levels and the impact of AIDS. The figures are preliminary at this stage but indicate a “low” and “high” range of between 3,3 and 4,2 million by 2021, in other words a growth of between 400 000 and 1,3 million over the 20 year period to 2021. Page 17 City of Cape Town: Public Transport Plan 2006 3.2.2 Age Structure Table 3.2 shows the age profile of the population and is illustrated in Figure 3.1. TABLE 3.2: AGE PROFILE AGE 0-4 5 - 19 20 - 34 35 - 64 Over 65 TOTAL POPULATION 252,826 805,550 824,474 866,230 144,171 2,893,251 % 9% 28% 28% 30% 5% 100% Source: Statistics SA – 2001 Census CENSUS 2001 - AGE STRUCTURE for CITY OF CAPE TOWN 900,000 800,000 700,000 600,000 500,000 400,000 300,000 200,000 100,000 0-4 5 - 19 20 - 34 35 - 64 Over 65 FIGURE 3.1: AGE PROFILE OF POPULATION The profile shows a very young age structure typical of a developing region. Of significance is the high number of persons between 5 and 19 falling into the school going category. The issue of transport of learners, particularly in low income households, is an important and challenging transport issue due to low levels of affordability. Page 18 City of Cape Town: Public Transport Plan 2006 Figure 3.2 shows the age/sex structure in the City. Source: Statistics SA – 2001 Census FIGURE 3.2: AGE/SEX STRUCTURE IN THE CITY 3.2.3 Passengers with Special Needs The definition of passengers with special needs is that presented the Department of Transport document entitled “Moving South Africa”, and refers to a passenger in any of the following categories: Life Cycle Passengers - Including children between 5 and 14 years old, people with health conditions, pregnant women and the elderly (aged 65 and above). Impairment Passengers - Any customer with physical, sensory or cognitive impairments, including full or partial impairments in motor functions, sight, hearing, speech, mental or intellectual capabilities, and short people. Signage Passengers - Including people who are not literate and foreigners who are unable to read transport signs and notices and require non-verbal forms of communication. Page 19 City of Cape Town: Public Transport Plan 2006 Table 3.3 shows the prevalence of Special Needs Passengers. TABLE 3.3: DATA) PREVALENCE OF SPECIAL NEEDS PASSENGERS (2001 CENSUS SPECIAL NEEDS PASSENGER CATEGORY CITY OF CAPE TOWN % POPULATION 518 195 Not known 144 168 662 363 18% 5% 23% Life Cycle Passengers Children (between 5 and 14) Pregnant women (2 months only) Elderly (aged 65 and above) Subtotal Impairment Passengers Sight Hearing Communication Physical Intellectual Emotional Multiple Subtotal 19 14 3 31 13 13 12 107 261 270 798 147 079 926 470 951 0.7% 0.5% 0.1% 1,0% 0.5% 0.5% 0.4% 3.7% Signage Passengers Unknown - TOTAL 770 314 26.6% Source: Statistics SA – 2001 Census A total of 26% of the population falls into the category of special needs passengers taking the broad definition to include both life cycle and impaired passengers. Figure 3.3 shows the numbers of impaired passengers by category. NO. OF IMPAIRED PASSENGERS City of Cape Town 35,000 31,147 % Population 30,000 25,000 0.4% 0.5% 12,470 13,926 0.5% 1.0% 0.1% 3,798 5,000 0.5% 0.7% 10,000 13,079 14,270 15,000 19,261 20,000 Sight ng ation Heari munic Com ical Phys l ectua Intell onal Emoti le Multip FIGURE 3.3: NUMBER OF IMPAIRED PASSENGERS Page 20 City of Cape Town: Public Transport Plan 2006 The two most prevalent categories of impairment passengers are physical and sight which account for 50 400 passengers or 1,7% of the population. These groups are impacted most acutely in terms of access and utilisation of the transport system. 3.2.4 Employment The economy of the City of Cape Town contributed approximately 11% to the national economy and 75% to the Western Cape economy as reported in the Environment Report Year 4, 2001 (CCT, 2001). The City of Cape Town is the second largest city economy in South Africa. The economy of the City grew by 3% in 2001 and 2.1% in 2000. This is a higher growth rate than that for the national economy, which was 2.2% in 2001. The growth areas for the City for 2001 included the manufacturing, trade and finance sectors. The most significant growth has been in trade, due to vast increases in tourism. The tourism industry is seen as the industry which will contribute to employment creation and economic growth and which is able to employ the unskilled labour force. Formal sector employment declined to 64% in 2001 from 77% in 1991. The informal sector has grown to play an important role in the economy of the City contributing 12% of the economic output and employing approximately 18% of the labour force. Growth of employment in the formal and informal sectors is projected to grow at an annual average of approximately 2% between 2001 and 2005. Table 3.4 shows the employment by industry sector. TABLE 3.4: EMPLOYMENT BY INDUSTRY SECTOR Number of Employed Persons SECTOR Agriculture/Forestry/Fishing Mining/Quarrying Manufacturing Electricity/Gas/Water Construction Wholesale/Retail Transport/Storage/Communication Financial/Insurance/Real Estate/Business Community/Social/Personal Other Private Households Undetermined TOTAL 2001 Western Cape 206,200 4,600 207,200 7,400 102,600 242,600 64,600 156,000 259,800 93,400 145,400 1,489,800 % Cape Town 13.8% 23,290 0.3% 2,151 13.9% 155,846 0.5% 5,235 6.9% 68,005 16.3% 169,989 4.3% 50,399 10.5% 126,970 17.4% 182,006 0.0% 209 6.3% 59,204 9.8% 96,140 100% 939,444 % 2.5% 0.2% 16.6% 0.6% 7.2% 18.1% 5.4% 13.5% 19.4% 0.0% 6.3% 10.2% 100% Source: Statistics SA – 2001 Census Page 21 City of Cape Town: Public Transport Plan 2006 The most significant employment sectors in the City are Community and Social Services (1995), Wholesale and Retail (18%), Manufacturing (16%) and Financial Services (13%). Table 3.5 shows the unemployment levels between 1996 and 2001. TABLE 3.5: UNEMPLOYMENT LEVELS Employed Unemployed TOTAL 1996 904 471 % 80% 2001 939 440 % 71% 219 842 1 124 313 20% 100% 386 781 1 326 121 29% 100% Source: Statistics SA – 2001 Census The table shows an increase in the unemployment rate since 1996. The unemployment rate of 29% in 2001 is based on the expanded definition. This is higher than the 23% unemployment rate measured in the official source of labour statistics. The higher rate reflected in the Census is probably due to those employed in the informal sector who more likely classify themselves as unemployed, whereas the labour force survey prompts more questions to identify such workers. 3.2.5 Income Table 3.6 shows the income distribution in the City. TABLE 3.6: INCOME DISTRIBUTION Income Bracket 2001 R1 - 400 83,708 R401 - 800 236,707 R801 - 1,600 278,781 R1,601 - 3,200 252,226 R3,201 - 6,400 196,132 R6,401 - 12,800 108,206 R12,801 - 25,600 45,975 R25,601 - 51,200 14,368 R51,201 - 102,400 4,952 R102,401 - 204,800 3,504 Over R204,801 1,377 Total 1,225,936 % 6.8% 19.3% 22.7% 20.6% 16.0% 8.8% 3.8% 1.2% 0.4% 0.3% 0.1% 100% Cumulative % 6.8% 26.1% 48.9% 69.5% 85.4% 94.3% 98.0% 99.2% 99.6% 99.9% 100.0% Source: Statistics SA – 2001 Census It shows that almost half the income earning population (49%) earn less than R1,600 per month. The relatively low income levels impact on the affordability for transport and places limits on the ability of commuters to bear the full economic fare of transport. The national strategic objective is that not more than 10% of monthly income should be spent on transport. Page 22 City of Cape Town: Public Transport Plan 2006 3.3 SPATIAL DISTRIBUTION OF SOCIO-ECONOMIC CHARACTERISTICS 3.3.1 Population Density Figure 3.4 shows population density per km2 by metro suburb. The highest densities occur in the low income areas of Khayelitsha, Gugulethu/Nyanga, Delft, Philippi/ Crossroads/ Browns Farm and the low/middle income areas of Mitchells Plain. A strongly contributing factor is the tightly packed extensive informal development juxtaposed to the formal housing, particularly in Khayelitsha, Nyanga, Gugulethu and Crossroads/Philippi. The southern suburbs is characterised by very low density and high car ownership. A number of the other metro suburbs show very low density but it should be noted that these include vast tracts of vacant land eg the Milnerton suburb, and the area to the south east of Atlantis. This arises from the metro suburb delimitations. 3.3.2 Socio-Economic Status Figure 3.5 show the socio-economic status (SES) by suburb. The SES is a composite index of the following: • • • • % % % % of adults (older than 20) unemployed unskilled of labour force households earning less than R1600 per month (Household Subsistence Level) adults with less than matric The SES index is the average of each of the four scores. Figure 3.5 shows that the “worst” areas are concentrated in the metro south east specifically Khayelitsha, Gugulethu, Nyanga, and small pockets in Atlantis, Hout Bay and Du Noon informal area. The index is more sharply shown in Figure 3.6 which shows the worst 20%. Page 23 City of Cape Town: Public Transport Plan 2006 FIGURE 3.4: POPULATION DENSITY PER KM2 Page 24 City of Cape Town: Public Transport Plan 2006 FIGURE 3.5: % SOCIO ECONOMIC STATUS 2001 BY SUBURB Page 25 City of Cape Town: Public Transport Plan 2006 FIGURE 3.6: WORST 20% SES INDEX Page 26 City of Cape Town: Public Transport Plan 2006 3.3.3 Socio-Economic Determinant of Mode Choice The use and demand for public transport is to a large extent by captive riders. Figure 3.7 shows the percent usage of public transport by employed persons. It shows the high percentage use of public transport in the metro south east, particularly the lowest income areas of Khayelitsha, Gugulethu, Nyanga and the low/middle income area of Mitchells Plain and Blue Downs. The lowest % use of public transport is the Durbanville area. This area has high car ownership but also little incentive to use public transport with a lack of convenient access to rail, and few bus services. For instance, there are extremely limited bus services to the Cape Town CBD using the N1 as a direct, fast route. It is important to recognise the relation between the perceived demand for public transport services and the provision, and which comes first. A number of aspects will need to be in place for choice riders to use public transport, both as incentives through good public transport services, and restraint measures on the use of private transport. As the Integrated Transport Planning process is developed and evolves, these strategies will need to be refined and implemented. It is possibly significant that the high income southern suburbs, with income levels comparable to the Durbanville area, have the tendency for greater % use of public transport, possibly due to better access to the rail system, more extensive proximity to employment areas. The findings above are also clearly demonstrated in Figure 3.8 which shows the % use of private car by employed persons. Page 27 City of Cape Town: Public Transport Plan 2006 FIGURE 3.7: % EMPLOYED USING PUBLIC TRANSPORT Page 28 City of Cape Town: Public Transport Plan 2006 FIGURE 3.8: % EMPLOYED USING CAR Page 29 City of Cape Town: Public Transport Plan 2006 4. PUBLIC TRANSPORT STATUS QUO 4.1 INTRODUCTION This Chapter provides a brief overview of the public transport system operating in the City in 2004. This information is provided to contextualise the content of the Public Transport Plan, and is not intended to be a comprehensive description of the services and their utilisation. More detailed information about public transport services can be found in the 2004/2005 Current Public Transport Record (CCT, 2005). 4.2 CURRENT PUBLIC TRANSPORT RECORD In accordance with the requirements of the NLTTA, field work was carried out by the City in 2003/2004 to expand its understanding of current public transport. This concentrated on scheduled bus services, minibus-taxi services boarding and alighting patterns, rail services utilisation, and the condition and facilities at public transport interchanges. The data obtained strengthens previously collected data, and IT systems have been further enhanced to enable data analysis and data manipulation to be more effective using GIS databases. The 2004/2005 Current Public Transport Record is comprehensively contained in a set of CDs, covering data for all modes of public transport. In addition, a shorter glossy book entitled “Summary of 2004/05 Current Public Transport Record” was produced in hard-copy version for distribution to interested stakeholders, and can also be obtained from the City. Below is a shortened version of the information in the executive summary of the CPTR. It focuses on presenting an overview of the public transport services in the City. 4.3 OVERALL SYSTEM PERFORMANCE Over 1,1 million passenger trips are made in the City of Cape Town by the three main modes: rail, bus and minibus-taxi (this excludes metered taxi, long distance bus, etc). TABLE 4.1: PASSENGER TRIPS PER DAY Commuter Rail Minibus-Taxi Bus TOTAL PASSENGER TRIPS/DAY 601 940 332 407 197 444 1 131 791 % 53% 29% 18% 100% Source: CPTR 2004/05 Page 30 City of Cape Town: Public Transport Plan 2006 MODE SHARE (All Day) Bus, 197444, 18% Minibus-taxi, 332407, 29% Rail, 601940, 53% Source: CPTR 2004/05 Rail accounts for 53% of daily passenger trips, minibus-taxi 29%, and bus 18%. Public transport records indicate that 417 000 passengers are carried on a typical 3-hour morning peak period from 06:00 to 09:00 by all forms of public transport. Of these 252 500 are carried by rail, 104 000 by minibus-taxi and 60 500 by bus. This gives a percentage share of 60% by rail, 25% by minibus-taxi and 15% by bus. Trends available for patronage records for the rail system indicate that daily number of commuter rail trips made in Cape Town decreased from 729 000 in 1997 to 601 940 in 2004, or a decrease of 18% over the 7-year period. Minibus-taxi passenger trips increased from 283 000 to 332 000 (17%) between 2002 and 2003. Direct comparison of bus passengers is not possible due to a different basis and time period used in the two surveys. The share of transport usage between the private car and public transport may be gauged from the annual screenline surveys of trips entering the Cape Town Central Business District (CBD). Of the total trips entering the Cape Town CBD in a typical day, 69% are made using private cars, while the public transport share is 31%. The morning peak period (06:00 – 09:00) model split for total area are 50% by private car and 50% public transport. It should be noted that this reflects trips entering the Cape Town CBD. Page 31 City of Cape Town: Public Transport Plan 2006 MODE SPLIT – TRIPS ENTERING CAPE TOWN CBD All Day Morning Peak Period (06:00 - 09:00) Public Transport, 31% Private Car, 69% Private Car, 50% Public Transport, 50% Source: CPTR 2004/05 The City-wide modal split figures derived from the EMME/2 transport model for the morning peak period (06:00 to 09:00) are as follows: Private car Rail Taxi Bus 52% 22% 16% 10% Total PT 48% From modal split trends determined using the Cape Town CBD screenline counts, it may be deduced that some 3,5 million motorised trips are made per day in the City. For the current population of 3,1 million, this equates to 1,13 motorised trips per person for all modes, of which 0,76 trips are made by private car and 0,37 are made by public transport. This can be compared with other cities in the world which typically produce between 1 – 2 motorised trips per population per day (Santiago 1,4; Stockholm 1,9). 4.4 MODE CHARACTERISTICS Figure 4.1 shows the rail, bus, and minibus-taxi networks. Page 32 City of Cape Town: Public Transport Plan 2006 FIGURE 4.1: RAIL, BUS AND MINIBUS-TAXI NETWORKS Page 33 City of Cape Town: Public Transport Plan 2006 4.4.1 Commuter Rail Services The commuter rail network in the City of Cape Town has 260 km of rail track, 14 rail service routes and 97 stations. Figure 4.2 shows the rail network. Page 34 Maitland Paarden Eiland Esplanade Simon's Town Sunny Cove Glencairn Mandalay Fish Hoek Nolungile Kapteinsklip Mitchells Plain Pentech Kalk Bay Clovelly Tygerberg Muizenberg Sarepta St. James Unibell Lentegeur Klapmuts Paarl Huguenot Dal Josafat Mbekweni Wellington Strand Van der Stel Somerset West Lynedoch Vlottenburg Stellenbosch Du Toit Koelenhof Muldersvlei Firgrove Faure Eerste River Melton Rose Blackheath Kuils River Khayelitsha Nonkqubela Brackenfell Lakeside False Bay Nyanga Heideveld Eikenfontein Retreat Steenberg Koeberg Rd. Heathfield Southfield Lavistown Netreg Parow Wittebome Plumstead Steurhof Dieprivier Ysterplaat Crawford Lansdowne Wetton Ottery Kentemade Elsies River Wynberg Thornton Athlone Akasiapark Harfield Road Kenilworth Monte Vista Hazendal Bellville Newlands Claremont Mutual De Grendel Ndabeni Avondale Pinelands Malmesbury Kraaifontein Mowbray Rosebank Rondebosch Oosterzee Salt River Observatory Atlantis Wolseley City of Cape Town: Public Transport Plan 2006 Stikland Belhar Philippi Vasco Goodwood Bontheuwel Mutual Langa Woltemade Woodstock Cape Town FIGURE 4.2: RAIL NETWORK Page 35 City of Cape Town: Public Transport Plan 2006 Of the 601 940 rail passengers trips made on a typical working day the number of passengers carried in the 3-hour morning peak period (06:00 – 09:00) is 246 431 (41%), in the inter-peak (09:00 – 16:00) 115 204 (19%) and in the afternoon peak (16:00 – 19:00) 194 360 (32%) the remaining 245 945 (8%) carried in the pre-morning or post-evening peak. MetroPlus carries 13% of the passengers while Metro carries 87%. Passengers travelling into the Cape Town area from Wellington and Stellenbosch number only 18 827. Table 4.2 shows the number of daily boarding passengers on the 8 lines. TABLE 4.2: NUMBER OF BOARDING PASSENGERS LINE Khayelitsha Mitchells Plain Strand Simon’s Town Kraaifontein / Parow Lavistown Cape Flats Monte Vista TOTAL BOARDING PASSENGERS/DAY 149 542 121 640 95 571 92 788 60 572 41 629 37 463 2 735 601 940 % 24.8% 20.2% 15.9% 15.4% 10.1% 6.9% 6.2% 0.5% 100% Source: CPTR 2004/05 The Khayelitsha and Mitchells Plain lines account for 45% of total boarding passengers, and together with the Strand line these account for 61% of total boarding passengers. The Simon’s Town line also has significant ridership with 92 788 boarding passengers or 15,4% of the total. Figure 4.3 shows the rail network with the highest volume of passengers. Page 36 City of Cape Town: Public Transport Plan 2006 FIGURE 4.3: RAIL NETWORK WITH HIGHEST PASSENGER VOLUMES Page 37 City of Cape Town: Public Transport Plan 2006 Table 4.3 shows the 10 stations with the highest boarding passengers. TABLE 4.3: 10 STATIONS WITH HIGHEST NUMBER OF BOARDING PASSENGERS TO CAPE TOWN Station No. of Boarding Passengers All Day Philippi Nonkqubela Khayelitsha ** Nolungile Bellville * Langa Nyanga Heideveld Retreat Mitchells Plain TOTAL 16 151 14 940 14 666 14 566 13 608 12 404 11 482 11 325 9 630 9 233 128 005 FROM CAPE TOWN Station Cape Town Mutual * Salt River * Bonteheuvel Bellville * Maitland Langa Pinelands * Woodstock Philippi TOTAL No. of Boarding Passengers All Day 59 316 28 173 23 230 20 920 15 744 13 647 11 189 10 310 8 623 7 192 198 344 * Stations where passengers board trains after transferring from other trains ** In the morning peak, many passengers board the train to Cape Town at Nonkqubela and Nolungile travelling in the direction of Khayelitsha in order to secure a seat. They remain seated when the train turns around at Khayelitsha, thus distorting the number of passengers boarding at all three of these stations. Source: CPTR 2004/05 Philippi and the 3 stations serving the Khayelitsha area (Nonkqubela, Nolungile and Khayelitsha) are the 4 busiest boarding stations for services to Cape Town. Cape Town is by far the busiest boarding station for services from Cape Town followed by Mutual. 4.4.2 Scheduled Bus Services A fleet of 852 buses is used to provide a scheduled bus service in the City of Cape Town. All except 24 buses are single deck with a front-mounted engine and a single front door. Passenger bus capacity averages 90 passengers with seating provided for 65 passengers. Page 38 City of Cape Town: Public Transport Plan 2006 Figure 4.4 shows the existing bus network. FIGURE 4.4: EXISTING BUS NETWORK Most bus services operated are line haul with route distances of more than 15km. These services are provided in 2 539 bus trips a day in the forward direction on 771 routes, when 93 793 passengers are carried. In the return direction 2 751 bus trips a day are operated carrying 103 651 passengers on 759 routes. Table 4.4 shows bus trips, passengers and average passengers/trip in the morning and evening peak periods. TABLE 4.4: BUS TRIPS AND PASSENGERS Morning Peak (06:00 – 09:00) Evening Peak (16:00 – 19:00) BUS TRIPS 1 228 1 372 PASSENGERS 60 488 59 816 PASS/TRIP 50 44 Source: CPTR 2004/05 Page 39 City of Cape Town: Public Transport Plan 2006 Table 4.5 shows the ten residential areas with the highest number of bus passengers in the morning peak period. TABLE 4.5: TEN BUSIEST RESIDENTIAL AREAS FOR BUS PASSENGERS IN MORNING PEAK PERIOD Rank 1 2 3 4 5 6 7 8 9 10 RESIDENTIAL AREA Khayelitsha Mitchells Plain Nyanga Delft Hanover Park Atlantis Strandfontein Manenberg Philippi East Ocean View DEPARTING PASSENGERS (06:00 – 09:00) 14 365 13 561 5 760 3 371 2 246 1 614 1 428 1 426 984 867 Source: CPTR 2004/05 Table 4.6 shows the ten busiest bus terminals in terms of passengers per day boarding and alighting. TABLE 4.6: TEN BUSIEST BUS TERMINAL – PASSENGERS PER DAY BOARDING AND ALIGHTING TERMINAL Rank 1 2 3 4 5 6 7 8 9 10 City (Golden Acre) Mitchells Plain Bellville Wynberg Claremont Nyanga (CALA Dairies) Mowbray Killarney Hanover Park Retreat TOTAL PASSENGERS ALL DAY 38 036 20 423 11 423 9 707 9 409 5 318 5 250 3 398 3 181 2 873 Source: CPTR 2004/05 During the morning peak period from 06:00 to 09:00 only nine bus routes have a frequency of more than four buses per hour (ie buses less than 15 minutes apart). Three of these routes are from Mitchells Plain, three from Nyanga and one from Cape Town. Page 40 City of Cape Town: Public Transport Plan 2006 Figure 4.5 shows the bus routes with greater than 4 trips per hour in the morning peak. FIGURE 4.5: HIGH FREQUENCY BUS ROUTES IN THE MORNING PEAK 4.4.3 Minibus-Taxi Services A total of 7 467 minibus-taxi vehicles (15 seaters with no aisle and a sliding door) operate during a typical weekday in Cape Town. Services include line-haul services from residential areas to employment areas and feeder/distribution services mainly to/from commuter rail stations. Minibus-taxi services do not operate according to timetables and most vehicles depart only when they are full. Of the total fleet operating from ranks within the City, surveys has shown that 4 253 (47%) have legal operating licences/permits and the remaining 3 214 (43%) are vehicles without a valid authority. Page 41 City of Cape Town: Public Transport Plan 2006 Figure 4.6 shows the existing minibus-taxi network. FIGURE 4.6: EXISTING MINIBUS-TAXI NETWORK On a typical weekday a total number of 332 407 passenger trips are conveyed by 55 998 minibus-taxi trips operating 565 routes. Vehicles having legal operating licences/permits and operating from ranks convey 319 587 (96% of passengers) while illegal vehicles convey only 12 821 (4%) of the passengers. Illegal minibus-taxis convey a further unknown number of passengers by operating outside ranks. Table 4.7 shows a breakdown of minibus-taxi service by type of service. TABLE 4.7: MINIBUS-TAXI SERVICES SERVICE TYPE Line Haul Feeder Distribution ROUTES 153 103 52 TRIPS 26 000 16 000 7 000 PASSENGERS 186 000 96 000 50 000 Source: CPTR 2004/05 Page 42 City of Cape Town: Public Transport Plan 2006 Table 4.8 shows the ten busiest residential areas with the highest number of taxi passengers in the morning peak period. TABLE 4.8: RESIDENTIAL AREAS WITH BUSIEST TAXI RANKS IN MORNING PEAK PERIOD RANK NO. BOARDING PASSENGERS (06:00 – 09:00) 8 002 7 447 5 896 4 945 4 361 3 762 3 461 2 598 2 295 1 984 Khayelitsha (Nolungile) Nyanga Central Delft Mitchells Plain East Hanover Park Atlantis Gugulethu Wesbank Macassar Bonteheuwel Source: CPTR 2004/05 Table 4.9 shows the ten busiest taxi ranks. TABLE 4.9: MINIBUS-TAXI FACILITIES WITH THE HIGHEST NUMBER OF PASSENGERS Rank 1 2 3 4 5 6 7 8 9 10 FACILITY Cape Town Deck Mitchells Plain East Bellville Wynberg West Khayelitsha Site C Nyanga Central Wynberg East Retreat West Delft Roosendal Elsies Rivier All Day Arriving Passengers All Day Departing Passengers 30 067 26 773 17 404 16 095 14 729 9 310 10 480 8 320 7 362 8 351 31 498 29 734 30 677 15 645 16 563 14 040 9 121 7 639 8 461 6 921 TOTAL No. of Passengers ALL DAY 61 56 48 31 31 23 19 15 15 15 565 507 081 740 292 350 601 959 823 272 Source: CPTR 2004/05 Page 43 City of Cape Town: Public Transport Plan 2006 4.4.4 Metered Taxi Service Metered taxi services are synonymous with “Taxi” services found in most cities around the world. They provide a personalised service to individuals and small groups travelling together. Taxi vehicles are most commonly sedan cars, while the use of seven- or eightseater minivans is becoming increasingly popular. Metered taxis can be found at ranks (usually located in areas of greatest demand) or called by telephone/radio dispatch. There is very little evidence of roaming and passengers hailing taxis on the street. There is evidence that demand for metered taxis at existing ranks is growing only slowly, whereas the demand for radio dispatched taxis is growing very rapidly. On a typical weekday 3 993 taxi passenger trips are made from official ranks by 189 operators who own 453 taxi vehicles. This patronage is a conservative figure, as the number excludes passengers hailed on the street or by telephone and collected by arrangement at other locations. Most of the taxi trade is centred on the Cape Town CBD, the Waterfront and the Cape Town International Airport thereby serving tourist demands. There are 37 official taxi rank facilities at which 123 standing taxis can be accommodated. The five busiest ranks are at the V&A Waterfront (Two Oceans Aquarium, Victoria Wharf and the Clock Tower), Cape Town CBD (Upper Adderley Street) and the Cable Way Station. The total taxi passengers boarding at these ranks number 1 771 (44%) out of all passengers on a typical day. 4.4.5 Long Distance Services Long Distance Bus There are three long distance bus terminals in the City. They are situated at Cape Town station (off Adderley Street), Bellville (Mispel Street) and Philippi (Joe Gqabi). A former informal terminus at Langa/Epping has been replaced by Joe Gqabi. Long Distance Minibus-Taxi Many dispersed long distance ranks are used throughout the Cape Town area, the main ones being located in Bellville, Cape Town CBD, Khayelitsha, Kraaifontein, Bloekombos, Langa and Nyanga. During the busiest Sunday in the December holiday peak period 5 270 passengers depart from these ranks on a typical day. Most departures take place from Khayelitsha Site C (31%) followed by Nyanga (19%) and Bellville (17%). Page 44 City of Cape Town: Public Transport Plan 2006 4.4.6 Learner Transport In terms of the Department of Education policy children living further than five kilometres from selected schools are entitled to a school bus service. These dedicated services are provided free of charge to the learners. Once a route is identified it is put out on tender and the successful operator provides the service according to the contract conditions. Currently services are provided by 39 tendered contracts that transport 13 591 learners daily to institutes of education at a cost to the Department of R24 million per annum. Other school bus services also exist. Examples include schools using their own vehicles to transport children, especially children with disabilities, to school, and to attend sporting and cultural events, registered bus services chartered by schools to provide transport to and from extramural activities and services charted by parents to transport children to schools located far from their place of residence. There are no existing surveys that depict the extent of these services. 4.4.7 Tourist Services The tourism industry in South Africa, and Cape Town in particular, is a thriving industry. Most of it operates to international standards. The transport services carry tourists to and from tourist attractions with the tourists being accompanied by a registered tour guide. Authority to operate a tourist service is given in terms of a permit or operating licence granted by the Provincial Operating Licensing Board. The authority specifies the area in which the vehicle can operate with some operators providing tours nationally. A wide range of vehicles is used to provide the services, ranging from luxury coaches to minibuses and game viewing vehicles. Operators range from well established national service providers to owners of single vehicle providing local tours. A number of hotels also provide shuttle services to airports and to other amenities. Shuttle services are also provided by private companies. 4.4.8 Charter Services Charter services are those services where a vehicle and driver is hired for a journey at a charge that is arranged beforehand with the operator. The person hiring the service has the right to decide the route, date and time of travel and passengers are conveyed to a common destination. Charter services are therefore generally regarded as a service provided to transport organised parties to and from an event. A wide range of vehicles are used to provide the services, ranging from coaches to minibus and motor cars. “Chauffeur” and limousine services are also being operated within the City where a vehicle and driver are made available to a passenger or a group of passengers. Page 45 City of Cape Town: Public Transport Plan 2006 4.4.9 Dial-a-Ride Service Dial-a-Ride services for persons with physical disabilities are provided using 17 purposely modified vehicles. These are equipped with automatic lifting facilities and wheelchair restraints within the vehicle. The service is provided by the City through a contract with a service provider. The fares are equivalent to single trip bus cash fares. 4.5 FACILITIES Facilities for boarding and alighting of passengers using rail, bus and minibus-taxi services in the City number in total 432 unique locations excluding en-route bus stops. Of these, 120 are separate single mode facilities for rail, bus or minibus-taxi, 140 serve two modes while 172 are modal interchanges at which all three modes can be accessed. 4.5.1 Commuter Rail Stations There are 97 commuter rail stations in the City, of which 38 stations have more than two platforms. A total of 84 (87%) have shelters and seating for waiting passengers and 83 (86%) have toilets. 4.5.2 Bus Facilities There are 132 bus facilities in Cape Town, of which 59 are terminals, 80 are ranks and two are holding areas. All facilities are surfaced, 54 have five bays or less and seven have more than 20 bays. Of the 132 facilities 74 (56%) have shelters and 36 (27%) have toilets. The scheduled bus services are served by some 4 500 formal bus stops. 4.5.3 Minibus-Taxi Facilities Cape Town has 203 minibus-taxi facilities, of which 112 are terminals, 61 ranks and 30 are holding areas. Of the total 141 are off-street and 62 on-street. 178 of the facilities are surfaced. Most have less than 25 bays, while seven have more than 175 bays. Of the 203 facilities 133 (66%) have shelters and 49 (24%) have toilets. 4.6 FARES AND SUBSIDY Commuter rail and the scheduled bus services are subsidised by the Government. Metrorail is reimbursed for its operating deficit whilst Golden Arrow Bus Services (Pty) Ltd is subsidised by the number of multi-journey tickets sold. The Metrorail subsidy is estimated at approximately R250 million for 2004/2005, and the bus subsidy at R360 million for 2004/2005. Page 46 City of Cape Town: Public Transport Plan 2006 Commuter rail fares are charged by distance travelled in terms of zones (1 to 20km, 21 to 35km, 36 to 50km and more than 51km). Different fares are also charged for travel in Metro Plus and Metro coaches. The minimum single fare is R4.20. A minimum single fare of R2.30 is charged for travel by bus. This amount increases in proportion to the distance travelled. A subsidised multi-ride “clip card” for 10 rides has a minimum price to the passenger of R34.00 increasing to R103.50 for longer distances (2004 prices). Corresponding prices for 44 ride cards are R150.00 and R455.00. Minibus-taxi fares are paid in cash to the driver and, except in the Atlantis area, no tickets are issued. Fares increase as the route distance travelled increases. The CPTR 2004/5’s comparison of the basic fares charged shows that, for distances up to 20km, the single MetroPlus class fare is the most expensive. The single bus and minibustaxi fares were almost equal for similar distances. The weekly bus fare is more expensive than the weekly Metro class fare but cheaper than the single taxi fare. For distances greater than 20km, the bus single-trip fare increases rapidly compared with the fares of the other modes. The weekly bus fare is higher than the weekly rail fare. 4.7 TRAVEL PATTERNS Figures 4.7 a) to c) shows the geographic distribution of rail, bus, and taxi commuters in the morning peak period taken from the household interview surveys conducted by the City in 2004. The results shown in the figures refer only to main mode and do not include feeder trips. It clearly shows the high prevalence of rail and bus commuters from the metro south east area, particularly Khayelitsha, Nyanga and Mitchells Plain. This use of taxis is more widespread as shown in Figure 4.7 c). Figures 4.8 a) to c) shows the percentage use of rail, bus and taxi by traffic zone. Figure 4.9 shows the trip productions and trip attractions by traffic zone. It illustrates the concentrations of job opportunities in the Central City, Voortrekker Corridor (including the Bellville node), and the Main Road Corridor (including the Claremont/Wynberg node). The lack of job opportunities in the metro south east areas of Khayelitsha, Nyanga, and Mitchells Plain is clearly apparent. The long term sustainability of transport needs to address the disparities in the location of residence and work opportunities. Page 47 City of Cape Town: Public Transport Plan 2006 FIGURE 4.7 a): RAIL COMMUTERS IN AM PEAK PERIOD 2004 BY TRANSPORT ZONE Page 48 City of Cape Town: Public Transport Plan 2006 FIGURE 4.7 b): BUS COMMUTERS IN AM PEAK PERIOD 2004 BY TRANSPORT ZONE Page 49 City of Cape Town: Public Transport Plan 2006 FIGURE 4.7 c): TAXI COMMUTERS IN AM PEAK PERIOD 2004 BY TRANSPORT ZONE Page 50 City of Cape Town: Public Transport Plan 2006 FIGURE 4.8 a): RAIL COMMUTER PERCENTAGES IN AM PEAK PERIOD 2004 BY TRANSPORT ZONE Page 51 City of Cape Town: Public Transport Plan 2006 FIGURE 4.8 b): BUS COMMUTER PERCENTAGES IN AM PEAK PERIOD 2004 BY TRANSPORT ZONE Page 52 City of Cape Town: Public Transport Plan 2006 FIGURE 4.8 c): TAXI COMMUTER PERCENTAGES IN AM PEAK PERIOD 2004 BY TRANSPORT ZONE Page 53 City of Cape Town: Public Transport Plan 2006 FIGURE 4.9: TRIP PRODUCTIONS & ATTRACTIONS IN AM PEAK PERIOD 2004 Page 54 City of Cape Town: Public Transport Plan 2006 5. LAND USE/TRANSPORT INTEGRATION TERM PUBLIC TRANSPORT SYSTEM 5.1 MOBILITY STRATEGY AND LONG During 2003 the City of Cape Town together with the Provincial Government Western Cape Department of Transport and Public Works formulated a new vision for public transport, termed the Mobility Strategy. The Mobility Strategy identified a number of Integrated Corridors as shown in Figure 5.1. Northern ‘growth axis’ corridor Northern Suburbs corridor Southern Suburbs corridor Phase 1: Klipfontein Corridor Project FIGURE 5.1: INTEGRATED CORRIDORS Page 55 City of Cape Town: Public Transport Plan 2006 The Mobility Strategy directs investment along these corridors that would: 5.2 • Transform and restructure public transport within the City of Cape Town to provide a socially just public transport system • Encourage sustainable economic development within the identified transport corridors and at public transport interchange points • Encourage the desired thresholds of land use development within these corridors to support an all day public transport system • Encourage the mix of development that will provide the all day surveillance required to secure the corridor environment, and in particular at public transport interchange points • Encourage the use of public transport and NMT over the use of the private car PUBLIC TRANSPORT NETWORKS The Mobility Strategy has as its lynch-pin the Corridor Strategy articulated as follows: “Cape Town will be restructured into an integrated and sustainable city, through the provision of an socially just, integrated and intermodal public transport system, that provides a high level of accessibility to economic, recreational and social opportunities for all. The public transport system will be structured along corridors, along which public and private development will be encouraged and services will operate all day, at high frequencies and be safe, affordable (for urban poor), reliable, efficient, convenient and accessible. Social and economic restructuring of the City will be encouraged at the highly accessible nodes where these corridors intersect.” The proposed public transport network is made up of three broad categories as follows: 1) Accessibility Network – further subdivided into a primary accessibility network and a secondary accessibility network 2) Mobility Network 3) Community Services Network The Accessibility Network and the Mobility Network are shown at a conceptual level in Figure 5.2. The road networks shown is at a conceptual level and provides a guide to the development of public transport routes in the City. The detailed development of the complete network, as will be necessary to specify tender contracts, may mean that additional routes are identified to accommodate passenger demand in the most effective manner. Page 56 City of Cape Town: Public Transport Plan 2006 Legend Primary Accessibility Routes - Rail Primary Accessibility Routes - Road Secondary Accessibility Routes - Road Mobility Network Routes FIGURE 5.2: PROPOSED CONCEPTUAL PUBLIC TRANSPORT NETWORK – ACCESSIBILITY & MOBILITY NETWORKS (Community Services Network not shown) Page 57 City of Cape Town: Public Transport Plan 2006 5.2.1 Accessibility Network The proposed accessibility network shown in Figure 5.2 comprises the following: • The commuter rail network which forms the prime public transport grid in high public transport demand areas • Strategic road based routes are subdivided as follows: - Primary accessibility network comprising: § principal road based routes along the major development corridors ie: o Klipfontein Road o Wetton /Lansdowne Road o Vanguard Drive o Koeberg Road o Symphony Way These routes could ideally require dedicated rights of way for public transport but subject to feasibility - Secondary accessibility network comprising: § road based routes that provide connectivity to other parts of the City These may not require dedicated rights of way but may require public transport priority in certain locations Attributes of the accessibility network include: • Services operating throughout the day, at relatively high frequencies and on fixed schedules • Transfers provided between different accessibility routes at transfer points • Frequent stops along accessibility routes to allow a large variety of different trip lengths and types and to maximise the number of origin-destination pairs served • Express type services operating along the accessibility network by skipping intermediate minor stops The following route characteristics were taken into account in selecting the appropriate accessibility network: • Activity routes with a high concentration of commercial activity and public amenities ie along centre of gravity of future development corridors Page 58 City of Cape Town: Public Transport Plan 2006 • Routes with a high concentration of higher order institutional facilities such as universities, technikons, hospitals, schools etc • Routes with good coverage ie have high densities of residential development within 1 km on both sides of the route • Routes which border on or travel through agglomerations of industrial and commercial activities • Routes which provide access to heritage, recreational and tourism destinations • Routes with the ability to interconnect the most origins with the most destinations • Routes which are relatively direct and along which reasonable travel speed can be maintained during the off peak. If required, sufficient road reserve exists along the route to provide public transport priority to ensure peak period mobility • Routes should encourage high pedestrian and cyclist connectivity to maximise exposure to public transport 5.2.2 Mobility Network In order to reduce commuting travel times, especially during peak periods, and in order to provide City-wide mobility, a mobility network has been formulated, in addition to the accessibility network. Mobility should be afforded to those who live far from places of work. While the long term strategy should be to create employment and commercial opportunities in close proximity to lower income areas (thereby minimising trip lengths), the provision of a mobility network will effectively “shrink travel distances” for the majority of commuters in the short term. The proposed mobility network comprises: • Strategic road-based routes that facilitate high speed movement across the City. These would generally be freeways, expressways and high speed Class 2 arterials. Where necessary, roads on the mobility network would be candidates for dedicated rights of way, public transport priority measures, high occupancy vehicle lanes (public transport lanes/BMT), etc. Page 59 City of Cape Town: Public Transport Plan 2006 The mobility network is shown in Figure 5.2. Attributes of the mobility network include: • Services operating on fixed schedules throughout the day as follows: - at high frequencies during the peak periods - at low frequencies during the off peak periods • Compatibility with the accessibility network so that transfers between the two networks is possible • Restricted stops (ie ±3km intervals) to keep journey times as short as possible and travel speeds as high as possible The networks aims to provide the required level of coverage for the metro area ie 90% of the population living within 1km of the Mobility and Accessibility network. This is illustrated in Figure 5.3. FIGURE 5.3: COVERAGE WITHIN 1KM OF ACCESSIBILITY NETWORK Page 60 City of Cape Town: Public Transport Plan 2006 5.2.3 Community Services Network The proposed Community Services Network will provide feeder services to the accessibility and mobility networks as well as providing internal distribution services to the main activities ie schools, hospital, clinics, commercial and employment areas, recreational facilities etc. 5.2.4 Nodes Nodes on the public transport network have both a transport role and land use role. They reflect points at which public transport can be accessed or where a change in the direction of movement (transfer) can occur, and should thus be supported by public transport interchange facilities. They are also places in the network, which due to their accessible nature, can and should accommodate an agglomeration of commercial, recreational, institutional and residential uses. A hierarchical system of nodes is proposed which reflects both their importance in the transport network and as points which present possibilities to reinforce or encourage agglomerations of activity. Where possible, points of greatest access and with the highest potential for transfer on the accessibility network, should be (or are already) reinforced by high agglomerations of activity. The transport/land use role of these nodes should be defined at a corridor and local area level and future planning should reinforce existing nodes on the public transport network and support the development of emerging nodes. 5.3 KEY INTERVENTIONS OF THE CORRIDOR STRATEGY The identification of the public transport network presents an opportunity to contribute to the restructuring of the City both in terms of its metropolitan functioning as well as at the local scale. To support the objectives of the public transport corridor strategy, strategic transport/land use interventions should be focussed on the following high level longer term interventions: Support the creation of a hierarchy of accessible centres The agglomeration of opportunities at accessible places should be promoted to provide people with conveniently located services and economic opportunities. Within the public transport network these nodes are thought of as public transport interchanges where changes of direction are possible. Around these interchanges, opportunities exist to restructure or reinforce systems to ensure greater equity in access to opportunities as well as to support the efficient functioning of the public transport network. Page 61 City of Cape Town: Public Transport Plan 2006 Intervention around these centres should: • Balance transport/economic/environmental ideals to inform design resolution at interchanges • Locate social facilities and institutional services at these centres • Focus on encouraging a mix of business and residential land uses Encourage development and higher densities along line haul public transport corridors There is a need to encourage and promote higher density and mixed land uses along the public transport corridors, mainly the primary and secondary accessibility routes. Plan for public transport in new urban expansion to avoid car oriented outcomes Privately lead development has occurred rapidly in many areas of Cape Town. Further to the aforementioned strategies, there is a need to identify interventions to encourage public transport supportive development through: • Integrated transport and land use planning • Identify measures to encourage the location of high trip generating uses close to public transport Provision of priority for public transport vehicles on the accessibility and mobility networks to ensure required operating speed and achieve desired levels of the reliability Public transport vehicles should be afforded priority on the transport network to ensure the efficient operation of the public transport system. Priority will allow public transport to operate at speeds higher than general traffic and hence public transport will become an attractive alternative to private vehicle travel. • Provision of dedicated rights of way (where required) for public transport vehicles on all primary accessibility network routes • Investigate the need for public transport priority on the secondary accessibility network routes and implement these priority measures where required • Implement travel demand management measures along the mobility network routes Page 62 City of Cape Town: Public Transport Plan 2006 Provision of high levels of connectivity to ensure seamless transfers at all interchanges between the accessibility, mobility and community services networks Careful consideration regarding the location, planning and micro-design of public transport interchanges will ensure the efficient and convenient transfer of passengers between the various routes on the public transport network. 5.4 • Identify locations for future public transport interchanges with an emphasis on visibility, accessibility, convenience and safety • Identify design guidelines to ensure that interchanges facilitate transfers that are seamless and convenient • Identify a range of transport facilities and services that would promote better use of public transport by a wide range of users CORRIDOR ASSESSMENTS The City undertook investigations of a number of corridors in 2004 as part of its Public Transport Planning Design and Implementation Programme. It focussed on the existing characteristics of transport corridors and the potential for land use and transport interventions aimed at sustainable transport solutions. An assessment of the operation of the public transport priority lanes was also undertaken, and recommendations made to extend these and improve their effectiveness. A summary assessment of the principal transport corridors is covered below for the following corridors: • • • • • • • • Klipfontein Corridor Wetton-Lansdowne Corridor Vanguard Corridor Koeberg Corridor Voortrekker Corridor Main Road Corridor Symphony Way/Delft Main Road Corridor Modderdam Corridor The summary assessments conclude with candidate strategic interventions. Further more detailed in-depth planning on a corridor-by-corridor basis will be required as part of the ongoing planning to develop and refine the proposals. This will need to include full feasibility, financial, economic and environmental evaluation across the various mode options to determine the optimal strategies and solutions. Page 63 City of Cape Town: Public Transport Plan 2006 Figure 5.4 shows the typology of transport modes and technologies which are candidates for implementation in the corridors. The option of funding strategies including Private Public Partnerships (PPP) will be investigated for implementation of different technologies as appropriate including Bus Rapid Transit (BRT), Light Rail, etc Investment Cost • Roads/Freeways • Metro systems Rail • Regional Rail • Commuter Rail • Light Rail • Bus Rapid Rapid Transit Gap Bus Taxi Non – Motorized Transport Systems Performance (Speed, capacity, comfort) Closing the Gaps in the System FIGURE 5.4: TRANSPORT INVESTMENT STRATEGY Page 64 City of Cape Town: Public Transport Plan 2006 Figure 5.5 illustrates the Northern/Atlantis Corridor. Melkbosstrand Atlantic Beach Robben Island Rd ast Co est 7W R2 Big Bay N 7 Parklands & Sunningdale West Beach Blaa uwb erg R d Du Noon Table View Sunset Beach Plattekloof Plattekloof Milnerton Milnerton Cape Town N 1 FIGURE 5.5: NORTHERN/ATLANTIS CORRIDOR Page 65 City of Cape Town: Public Transport Plan 2006 KLIPFONTEIN CORRIDOR Regional Context The Klipfontein Corridor is a major high public transport corridor running diagonally across the City from Khayelitsha to the Cape Town CBD. It contains the N2 freeway and Klipfontein Road as the major roads along the corridor, and the corridor intersects with other major corridors to provide connectivity across the City: Vanguard, Modderdam, Symphony/Delft Main Road, and Main Road Corridors. Function - Land Use The corridor links high density areas of Khayelitsha, Nyanga, Mitchells Plain to the industrial/commercial areas at Salt River, and to the Cape Town CBD Corridor comprises 2 main routes along its length: Klipfontein route, but efficiency compromised for PT due to congestion and lack of enforcement of MBT lane Klipfontein Road is a primary accessibility route Corridor has connectivity with major north-south corridors: Vanguard, Symphony Way, Modderdam, Main Road corridors - Dense, low income, population levels at the eastern end at Khayelitsha, Nyanga Low/middle income at Mitchells Plain Mixed uses along mid section of corridor: residential, commercial, some institutional Concentration of employment at Western end at Mowbray/Salt River and City CBD - Heaviest rail corridor: 248 000 passengers boarding all day on Khayelitsha/Mitchells Plain to Cape Town Line Major peak hour overcrowding between Philippi and Mutual/Maitland Public Transport Rail - Bus Klipfontein Road Major bus route from Khayelitsha, Mitchells Plain, Nyanga to Mowbray and City Kerbside bus lane on Klipfontein Road from Vanguard Drive to Jan Smuts 137 Bus trips in AM peak period on section with bus lane Encroachment by private vehicles in bus lane 3 000 private vehicles in bus lane N2 Major peak period bus route Bus lane from Vanguard Drive to Liesbeek Parkway 182 Bus trips in AM peak period after Jan Smuts (bus lane section) Encroachment by private vehicles in bus lane – 3 500 private vehicles in bus lane Severe congestion in peak period Lack of enforcement of bus lanes Utility of bus lane severely compromised Taxi Klipfontein Major taxi route 661 Taxi trips in AM peak and section with bus lane Encroachment by private vehicle on bus lane N2 Major taxi route 1050 Taxi trips (after Jan Smuts) in AM peak period Encroachment by private vehicles on BMT lane Lack of enforcement Same comments as for bus NMT - Detailed studies completed for NMT Cycleway proposed on corridor Dignified urban space project Page 66 City of Cape Town: Public Transport Plan 2006 Strategic Intervention - Upgrade Khayelitsha/Kapteinsklip Line as priority rail project; upgrade rolling stock, stations, signaling, etc Increase trainsets to reduce overcrowding Construct Khayelitsha rail extension – 2 additional stations Retain N2 as peak period mobility route Extend bus lane Assessment of enforcement options Investigate bus lane options from N2 to Main Road and to CBD Retain and enhance Klipfontein Road as accessibility route Finalise proposals for bus lanes/BRT systems on Klipfontein Implement NMT projects Page 67 City of Cape Town: Public Transport Plan 2006 WETTON-LANSDOWNE ROAD CORRIDOR Regional Context Wetton – Lansdowne Corridor is formed by Wetton Road which runs east-west from Main Road in Wynberg to the Wetton Circle and continues along Lansdowne Road which runs from Wetton Circle eastward to the R300 in Philippi. It crosses major intersections: Rosmead Avenue/Prince George Drive, Lansdowne Road/Old Strandfontein Road, etc. It is also supported by an extension of Lansdowne Road. Function Wetton and Lansdowne Road Class 3 arterial Corridor crosses major intersecting routes Link residential areas with commercial and industrial areas at Wynberg/Claremont Bus lanes on Lansdowne Road between New Strandfontein and Wetton Circle (0.52 km) Land Use - Mixed land use along the corridor Both Commercial and Industrial nodes Activity mainly in the western sector between Main Road (Wynberg) and Jan Smuts Drive Metropolitan/regional institutional facilities along the corridor such as Wynberg Court, GF Jooste Hospital, etc Public Transport Rail - Bus - Taxi - NMT - Strategic Intervention - No rail service along length of corridor Philippi-Southfield rail link has been investigated. Long term proposal only if economically justified Rail stations at extremes of corridor: Stock Road/Philippi on Khayelitsha Line; at eastern end of corridor Cape Flats Line and Simon’s Town Line at western end of corridor Corridor is served by both bus and taxi but with a higher demand for buses Highest daily bus passenger flow is approximately 10 000 and occurs between Khayelitsha and Lansdowne Operate along the spine of the corridor on routes like, Turfhall Road and Ottery Road Bus lanes proposed Operate along the spine of the corridor on routes like, Turf hall Road and Ottery Road the same as buses Highest daily taxi passenger flow is approximately 7000 and occurs between Jan Smuts Drive and Ntlangano Crescent/Emms Drive Bicycle routes indicated in the BMP (Bicycle Master Plan) include the corridor spine from Main Road in Wynberg to the R300 as well as east-west routes Also other north south routes that crosses the corridor Retain Lansdowne/Wetton as primary accessibility routes Provide for mobility function through public transport lanes and public transport priority Need for public transport lanes on Lansdowne/Wetton and Turfhall Roads to reduce journey times and public transport reliability Integrated NMT routes are needed on Lansdowne Road (between Wetton and Chichester Road and other north-south routes Need for better accessibility in order to stimulate economic developments along the corridor Law enforcement is needed especially on public transport lanes in order to reduce travel time Investment in road-based public transport along corridor as a priority Prime road-based corridor with high public transport volumes Page 68 City of Cape Town: Public Transport Plan 2006 VANGUARD DRIVE CORRIDOR Regional Context The Vanguard Drive Corridor extends North-South from Baden Powell Drive in Mitchells Plain in the South to Plattekloof Road in the North. It links major residential areas in the South to important industrial areas of Epping, Montague Gardens and Killarney in the North. Vanguard Drive is the principal and only continuous road serving the full corridor. Function - - Land Use - Vanguard Drive Class 2 limited access arterial High speed North-South Mobility route for public transport, mainly peak services High speed mobility link to N2 for City bound services Links residential areas south of N2 to important industrial areas in North (Epping, Montague Gardens and Killarney Bus lanes (kerbside) between Klipfontein and Viking Way (North bound only) (4 kms) Major transport routes cross corridor East-West (N2, Lansdowne) - Mainly low/mid income residential south of N2 Significant industrial areas north of N2 (Epping, Montague Gardens, Killarney) Major commercial uses in mid section (Vangate Mall, Athlone) Rail - Rail line on portion of the corridor from Mitchells Plain to Mutual Station Highest passenger volumes occur in the corridor between Philippi and Maitland/Mutual Severe overcrowding occurs in peak hour Bus - High bus volumes providing mainly peak period services 187 bus trips in peak period (06:00 – 09:00) on section with bus lane Private cars encroach on bus lane reducing its effectiveness for public transport Lack of enforcement Taxi - Large number of minibus taxis 346 taxi trips in peak period (06:00 – 09:00) on section with bus lane NMT - No planned provision for cycles on Vanguard Drive in Bicycle Master Plan due to Freeway status NMT routes identified on other roads in corridor eg Eisleban, NY1, Duinefontein, etc Public Transport - Strategic Intervention - Support rail investment and road-based investment in corridor Rail forms part of priority rail corridor; need for urgent upgrade in short term Rail service needs to be improved: higher frequency to reduce overcrowding, upgrade rolling stock, stations, etc Retain mobility functions of Vanguard Drive to reduce journey times and reduce peak fleet requirement for buses Investigate potential on certain sections of Vanguard Drive for improved access to land uses especially industrial areas Retain and enforce bus lanes Extend bus lanes to improve journey times and reliability of public transport Page 69 City of Cape Town: Public Transport Plan 2006 KOEBERG ROAD CORRIDOR Regional Context The Koeberg Road Corridor extends from Berkley Road south of the N1 up to Blaauwberg Road at its northern end. It links residential areas as well as major industrial area in the north to other areas of the City via other corridors, ie Voortrekker, Vanguard, Main Road, etc. The corridor is also served by Marine Drive and a portion of the N7. Function Koeberg Road Primary accessibility route (Class 3 facility) Serves residential areas in north to CBD and other employment areas Serves routes from Atlantis to CBD, and Killarney and Montague Gardens industrial areas Marine Drive Class 2 facility Serves as a Mobility route serving Blaauwberg to CBD Land Use - Mid income residential along the corridor High growth of mid/high income at north of corridor in Table View, Parklands Major industrial zones: Paarden Eiland, Montague Gardens, Killarney Mixed land use along corridor: residential, commercial, industrial - Full Corridor not served by rail Stations at Paarden Eiland, Ysterplaat, Maitland, Koeberg Transfer occur at Maitland and Koeberg stations to bus and taxi Options for conversion of Atlantis goods line to commuter line to Atlantis linking into Monte Vista Line - investigation undertaken Linkage from Khayelitsha/Mitchells Plain Line into proposed Atlantis Line investigated Bus - Bus routes from Blaauwberg, Atlantis use Koeberg Road and Marine Drive Bus passenger volumes on Koeberg Road 4 100 pass/day southbound Severe traffic congestion approaching Koeberg interchange impedes public transport Taxi - Taxi routes on Koeberg Road, Marine Drive Taxi volume on Koeberg Road 1 100pass/day southbound Severe traffic congestion approaching Koeberg interchange impedes public transport NMT - Cycle routes indicated on Bicycle Master Plan along corridor on: Koeberg Road, Marine Drive, Otto Du Plessis Drive, Montague Drive, and east-west routes: Sable, Bosmansdam, Blaauwberg, Sandown Strategic Intervention - Promote road-based corridor as priority intervention with priority schemes for public transport Retain Koeberg Road as accessibility route Provide bus lanes on Koeberg Road Investigate improvement to Koeberg interchange combined with bus priority measures Consider rail investment to serve northern corridor in short to medium term Option of conversion of goods line to commuter line to be fully evaluated as mid/long term project Develop NMT network Public Transport Rail - Page 70 City of Cape Town: Public Transport Plan 2006 VOORTREKKER ROAD CORRIDOR Regional Context The Voortrekker Road Corridor extends from Cape Town CBD, includes the industrial/commercial areas of Woodstock/Salt, and continues along Voortrekker Road through Goodwood, Elsies River, Parow to Bellville. The N1 freeway runs along the corridor providing a high speed mobility route. Function Voortrekker Road Class 3 facility Accessibility route providing high level of access to commercial/industrial/residential areas Links Bellville and Cape Town CBD, and intervening areas of Goodwood, Elsies River, Parow, etc N1 Freeway Freeway standard High speed mobility route along corridor, peak periods Provides high speed access to Cape Town CBD, but suffers from severe congestion in peak periods Land Use - Mature mixed land use corridor Major industrial areas/mixed commercial, significant commercial node at Bellville Major institutional uses including major regional hospitals Mid income residential development along corridor, relatively low density - Two rail lines: Bellville Line with services from Strand, Stellenbosch and Wellington; Monte Vista Line passes through Bellville Station 41 000 passengers per day on Bellville line 2 700 on Monte Vista line 80 train trips/day – Bellville line 22 train trips/day – Monte Vista line Peak hour overcrowding on Bellville line between Bellville and Thornton Low utilisation of both service capacity and line capacity on Monte Vista line Public Transport Rail - Bus - - Extensive bus services (±80 bus trips/day) between Cape Town to Bellville on Voortrekker Road Buses from Atlantis and Blaauwberg also join Voortrekker corridor at Koeberg and proceed to CBD Very limited service along N1 Taxi - Heavy taxi service along Voortrekker Road Major public transport interchange at Bellville – 48 000 passengers/day NMT - Lack of facilities Need for facilities at stations Strategic Intervention - Bellville Line is part of priority corridor for service upgrading Increase rail frequency to reduce overcrowding Investment in rail system on Bellville Line Consider future of Monte Vista Line – option of alternative technology – light rail, bus way, but access to stations to be improved Retain Voortrekker Road on accessibility route Investigate bus lanes on Voortrekker/Albert Road Possibly busway on N1 corridor – currently under investigation NMT facilities at station - - Page 71 City of Cape Town: Public Transport Plan 2006 MAIN ROAD CORRIDOR Regional Context Main Road Corridor extends from Muizenberg in the south to Cape Town CBD. It serves an important link to some of the east – west links. These links are the N2 Freeway, Lansdowne, Wetton, Constantia Main, Steenberg and Baden Powell Drive. It also has two north-south parallel routes in the form of the M5 and M3 Freeways these routes are being consider as high mobility routes. Function Main Road Classified as a class 3 arterial Serves as an activity route with high public transport volumes North- South parallel routes, M3 and M5 serve as high speed Mobility route Bus Lanes between Russell Street and the N2 on Ramp (3.98 km) Land Use - Mature mixed land use corridor concentrated on Main Road Mixed land use: residential (high/medium income), commercial, industrial at northern end, institutional uses Significant metropolitan/regional institutional facilities along the corridor like, the University of Cape Town and Groote Schuur Hospital Public Transport Rail - - Bus - Main Road corridor is well served by the commuter rail network. Simon’s Town Line, Cape Flats Line The Simon’s Town line runs parallel with Main Road to Cape Town CBD with high level of accessibility from short station and Also the Cape Flats line that are situated on the eastern periphery of the corridor. This line runs in a northerly direction from Diep River Station and links than with the main commuter rail line into Cape Town CBD at Maitland station Overcrowding occurs during peak hour between Retreat and Salt River Station Buses operate predominantly along Main Road and the M5 Freeway in the north-south direction from Retreat to CBD Bus routes from N2 and Klipfontein Road route join Main Road at N2/Main Road intersection 200 Bus lanes on Main Road between N2 and Russell Street (4km) between 16:00 – 18:00 southbound Taxi - 315 Taxi’s between 16:00 – 18:00 southbound 29 000 taxi passengers/day Heavy volumes of taxis on Main Road NMT - Bicycle routes indicated in the BMP (Bicycle Master Plan) for the corridor include the north-south routes such as Main Road from Simon’s Town in the south to Sea Point in the north There is also other routes like Liesbeek Parkway and a section of the M5 Freeway from Grassy Park to Baden Powell Drive and east west linkages (Klipfontein, Wetton, Constantia Main, Ottery and Baden Powell Drive) - Page 72 City of Cape Town: Public Transport Plan 2006 Strategic Intervention - Retain Main Road as accessibility routes for public transport Retain road-based services, but review extent of service pending timing of improvements of rail system Extend bus lanes in order to provide better service Enforcement of Public Transport priority measures along Main Road in order to reduce travel time of commuters Upgrading of rail rolling stock is needed to reduce overcrowding Southern suburbs rail line as one of the priority rail corridors for upgrading An improved rail service is needed in order to provide a better service to commuters Upgrade rolling stock, stations, security, etc Consider increased skip/stop operations to improve journey time Enforcement of public transport lanes Page 73 City of Cape Town: Public Transport Plan 2006 SYMPHONY WAY/DELFT MAIN ROAD CORRIDOR Regional Context The Symphony Way/Delft Main Road Corridor extends from Lansdowne Road across the N2, Stellenbosch Arterial, into Erica Drive and connects to Modderdam Road to Voortrekker Road. It provides an important North-South link, although not direct. The extension of Symphony Way, when constructed will reinforce the more direct North-South link. Function - The North-South route provides important links for the residential areas of Khayelitsha, Mitchells Plain and Delft to industrial/commercial opportunities in Bellville Link to the growing Durban Road commercial corridor extending to Durbanville R300 provides high speed mobility route to the corridor - Low income residential areas in the south: Khayelitsha, Mfuleni, Mitchells Plain, Delft Industrial, commercial zone in the north of the corridor Limited work opportunities in the middle section of the corridor Rail - No rail service along corridor Rail services across the corridor east-west: Bellville Line at the northern end Bus - Bus services serving Delft use Delft Main Road Taxi - Taxi services exist in competition to bus Extensive service through the corridor from Khayelitsha to Bellville NMT - Limited planning and provision for cyclists Strategic Intervention - Delft Main Road to be used as accessibility route along the corridor Mobility (peak period, high speed services) to use R300 Completion of Symphony Way from Lansdowne Road Line-haul services to transfer from Delft Main Road to Symphony Way when completed Consider rail investment in longer term (Blue Downs Line) Land Use Public Transport Khayelitsha Line at the southern end, Page 74 City of Cape Town: Public Transport Plan 2006 MODDERDAM CORRIDOR Regional Context The Modderdam Corridor extends from Lansdowne Road in the south, crosses Klipfontein Road, the N2 Freeway, Stellenbosch Arterial, and ends at Voortrekker Road. Function - Land Use - An important North-South route Connects to other major East-West corridors, namely Klipfontein, Voortrekker Links residential and industrial/commercial areas Major North-South routes are Modderdam Road (Class 2 arterial) and Duinefontein Road (Class 3 arterial) Modderdam Road serves as mobility route Mainly residential along corridor Commercial activity in the south at Lansdowne and in the North at Voortrekker Road, Sacks Circle, Bellville Significant institutional land uses: University of Western Cape, and Peninsula Technikon Public Transport - Corridor not served north-south by rail Heavier rail corridor intersects corridor: Khayelitsha Line with station at Heideveld and Netret Sarepta Line, Bellville Line cross corridor Bus - Significant bus volumes on Modderdam Road and Duinefontein Road Major bus route cross the corridor: Lansdowne, Klipfontein Bus lane from Borchards Quarry to De La Rey (2km) Taxi - Modderdam Road has the highest north-south taxi volumes NMT - Bicycle Master Plan indicates cycle routes on north-south routes: Modderdam, De La Rey; east-west routes Voortrekker, Stellenbosch Arterial, Klipfontein, Lansdowne Strategic Intervention - Retain as accessibility route Enforce bus lanes Rail - Page 75 City of Cape Town: Public Transport Plan 2006 5.5 TARGETTED MODAL SPLIT 5.5.1 Private : Public Modal Split Results from the Household Survey and EMME/2 Traffic Modelling showed a modal split for the morning peak period as follows: Private Car Rail Taxi Bus 52% 22% 16% 10% 48% Public Transport The national strategic objective in the White Paper on National Transport Policy is to attain a public : private split of 80:20. This must be regarded as a long term aim, and strategies must be put in place to move towards this target. The City is committed as a policy to promote public transport and give it priority over private transport in line with the national and provincial policy. Table 5.1 shows the private : public transport modal split to be targetted over the next 15 years. It is aimed at reducing the percentage transported by private car by 10% over the next 10 years to 2015 and by a further 10% between 2015 and 2020. TABLE 5.1: MODAL SPLIT TARGETS (MORNING PEAK PERIOD) Private Transport 52% Public Transport 48% 2010 50% 50% 2015 47% 53% 2020 43% 57% Existing This will result in a public : private split nearing 60:40 being achieved by 2020. A range of strategies will need to be implemented to attain this such as: • • • • • • Substantial investment in the rail system Major improvement to the road based public transport system Enhanced security to and on public transport Provision and enforcement of public transport priority lanes and dedicated lanes Travel demand measures (TDM) Parking strategies including Park ? Ride facilities Page 76 City of Cape Town: Public Transport Plan 2006 5.5.2 Public Transport Modal Split The policy of the City is to promote and maximise the use of rail where it is the optimum mode. The National Rail Plan and Regional Rail Plan for Cape Town are aimed at directing major investment in the rail system. Scenarios have been developed to set out target public transport modal splits. As part of the implementation of the Public Transport Plan and its projects, more detailed studies will be undertaken to test the feasibility of the modes to accommodate the targeted passenger numbers and modal splits. The modal splits were considered between the motorised modes, rail, bus and taxi. This should not be taken to imply that non-motorised transport is not considered. NMT fills a vital place in the transport system both as a prime mode as well as a feeder mode. Two growth scenarios for public transport trips were considered: • A 2,5% per annum growth. This approximately equates to population growth scenarios that have been developed by the City • A 3,5% per annum growth. This is based on more optimistic economic growth assumptions resulting in high level of trip making The following assumptions were made: 1) It is assumed the restructured system is implemented between 2005 and 2010. This brings about a unified public transport system, comprising line haul and community/feeder services, which removes the distinction between the services by vehicle size. Rather it refers to the nature of the service being offered, either scheduled or unscheduled, with the use of the appropriate vehicle size. It is likely that the unscheduled services will be provided by taxis. This is described fully in Section 7.2 of the Plan. 2) The share of the growth between 2005 and 2010 allocated to rail is limited to 25%. The rail strategy is to immediately kickstart the investment on priority corridors. It is assumed that it will take a while for the investment and for the benefits to translate into major growth in passengers. The short term aim is to stabilise the system, retain existing passengers, and possibly attract passengers recently lost to rail. 3) The 75% balance of passenger growth between 2005 and 2010 is split between scheduled and unscheduled services in proportion to their ridership. Page 77 City of Cape Town: Public Transport Plan 2006 4) Between 2010 and 2015, 75% of the growth is allocated to rail and the balance to road based. This assumes that the investment in rail begins to pay dividends in attracting passengers on the main existing corridors. 5) Between 2015 and 2020, 90% of the growth is allocated to rail. This assumes major new investment to open up new rail travel markets, such as the Blue Downs Line, Northern Line, new stations, north-south lines, etc. The results of the scenario are shown in Table 5.2 as: TABLE 5.2: PASSENGER AND MODAL SPLIT PASSENGERS PER DAY (000s) RAIL Existing Passengers (2005) 601 ROAD BASED SERVICES 53% 529 47% Scenario 1: 2,5% passenger growth per annum 2010 638 50% 2015 764 55% 2020 935 59% 640 682 702 50% 47% 42% Scenario 2: 3,5% passenger growth per annum 2010 654 49% 2015 843 53% 2020 1112 59% 688 751 781 51% 47% 41% Significant results can be highlighted: Under the low scenario (2,5% growth): • By 2010 rail attracts a modest increase in passengers per day (31 000) but loses market share from 53% to 50% • By 2015 and 2020, growth is substantial and market share increases to 55% and 58% respectively • Patronage by 2020 increases by 55% from 601 000 to 935 000 passengers per day • The share of road based passengers per day reduced from 47% to 42% between 2005 and 2020 Page 78 City of Cape Town: Public Transport Plan 2006 • The growth in road based passengers is significant with a 32% increase to 532 000 passengers per day by 2020 Under the high scenario (3,5% growth): • The growth in rail is substantial by 2020, with an 85% increase to 1 112 000 passengers per day • Detailed study will be required to examine investment required and the feasibility of developing the capacity required to accommodate this growth • The road based services also experience substantial growth from 529 000 to 781 000 passengers per day by 2020 or 47% increase More detailed analysis as part of the implementation of the Public Transport Plan is required to test and refine these scenarios. A planning project contained in the Plan is the preparation of demographic and economic forecasts, and the updating of the transport model which will provide a sound basis for projections. Page 79 City of Cape Town: Public Transport Plan 2006 6. PASSENGER RAIL SYSTEM 6.1 INTRODUCTION The passenger rail service plays a vital role in the transport system in the City of Cape Town and adjoining areas. According to the rail census carried out in 2004, it conveys some 620 000 passengers per day and accounts for 53% of daily public transport trips. In contrast with the rail network in other cities in the country, it penetrates extensive middle to high income areas as well as low income areas, and therefore has the potential to serve a wide range of travel markets. Apart from its predominant role of serving passengers captive to public transport, it has the potential in the longer term to attract existing and future car users. Its ability to realise its full potential in delivering high quality public transport services, has been hampered by a long standing lack of investment over many years with the result of a declining service, loss in patronage and a decline in market share in recent years. The City of Cape Town is committed in terms of its transport policy to promote and support passenger rail where it is the most appropriate mode and can offer the required level of service as part of an integrated transport system for the City. The responsibility for the planning, funding and ensuring the delivery of rail services as well as the ownership of the commuter rail assets, vests with the South African Rail Commuter Corporation (SARCC), a unit of the Department of Transport. The responsibility for operating the service rests with Metrorail, a business unit of Transnet, under an operating agreement and contract with the SARCC. A restructuring is currently taking place to merge and consolidate the SARCC, Metrorail and Shosholoza Meyl under the Department of Transport. This would remove Metrorail from the Transnet organisation. The SARCC has commissioned a National Rail Plan, which, on completion, is to be followed by a number of Regional Rail Plans for each of the regions where commuter rail services operate. Preparation of the Regional Rail Plan for the Cape Town region is due to commence early in 2006. The FIFA 2010 Soccer World Cup presents both a challenge and an opportunity for developing the rail system in the City. The commitment of additional funds from the Public Transport Infrastructure Fund to support the staging of the event creates an opportunity to fast-track and accelerate urgently needed investment in the rail system consistent with the City’s longer term strategy for the integrated transport system. Page 80 City of Cape Town: Public Transport Plan 2006 6.2 KEY ISSUES • Institutional Arrangements - Rail is a current function and competency of the national sphere, falling under the ownership and management of the SARCC. In exercising its mandate to develop and manage the system in response to passenger demands, this has largely been done in isolation and without the meaningful participation of the City of Cape Town. The City needs and intends to play a more significant role in the planning and service level decisions on the rail system. In the long term this could also lead to the assignment of the rail function to the City. • Funding - There has been insufficient funding over many years for the upgrading of rolling stock, stations and other system components in the Cape Town rail system leading to deteriorisation of the service. Funding particularly to upgrade and modernise rolling stock and add to the fleet is urgently required. • Rolling Stock - The availability and condition of the rolling stock would appear to be the biggest problem facing the operation of the rail system. This severely affects the ability to increase services and train frequencies, reliability of the services, the quality of the service, as well as the ability to attract particularly choice passengers with attractive modern up-to-date equipment. The number of train sets has dropped from 95 in 1995 to 85 in 2005. The withdrawal of train sets has been largely of the grounds of condition and for safety considerations. • Age of Rolling Stock - The rolling stock is old with the average age similar to the national average of 29 years. • Patronage - Ridership has declined by 7% in the 4 years from 2000 to 2004 from 670 000 to 621 300 passengers per day. (These figures refer to the regional system and include passengers from beyond the City boundary such as Stellenbosch, Wellington, etc which accounts for some 19 000 passengers per day). The main decline has been on the Khayelitsha/Kapteinsklip lines amounting to a decline of 44 300 passengers per day amounting to 14%. • Reliability - The reliability of the service has dropped based on the international benchmark of “within 5 minutes” of the scheduled time to measure of reliability from 95% in 1999 to 88% in 2004. • Service Levels and Overcrowding - The 2004 Rail Census showed significant levels of overcrowding in the peak hour on certain lines, notable the Kapteinsklip, Khayelitsha and Strand lines. Page 81 City of Cape Town: Public Transport Plan 2006 • Passenger Perceptions - The consistent and common theme across all respondents surveyed is concern about personal safety and overcrowding. The advantages of the train service varied more widely and included such factors as the relatively low fares, punctuality, safety from accidents and in some cases journey time. The National Travel Survey of 2004 highlights the customer needs in the City of Cape Town. The findings of the study showed that 49% of the respondents were dissatisfied with the rail services. Severe overcrowding, security and poor facilities are the main complaints. • 6.3 Special Needs Passengers - There are extremely limited facilities for passengers with special needs especially the mobility and visually impaired. CITY’S POSITION ON RAIL Before developing the strategies it is important to set out the City’s position on rail and the policies to be employed to support this position. The City’s position on rail is described below: • The substantial investment in rail will be protected and enhanced • Rail will be planned and managed, not as an independent mode, but as part of the integrated multi-modal transport system of the City providing a seamless travel journey • The rail system will be planned, developed and managed to meet the aims of the access and mobility goals as contained in the IDP and the Mobility Strategy • Proposals for the investment of new lines will be subject to a full financial, economic and environmental evaluation comparing all alternative public transport modes The POLICIES aimed at supporting the City’s position on rail are the following: • To support and promote rail as part of an integrated multi-modal transport system • To promote investment in the rail system to bring it to a good overall condition and to a high standard • To promote spatial development and corridor development to support and be supported by the rail system and which can enhance socio-economic development • To provide road-based feeder services, non-motorised transport facilities and infrastructure, and mode transfer facilities to improve accessibility to the rail system • To promote universal access to the rail system Page 82 City of Cape Town: Public Transport Plan 2006 6.4 • To promote safety and security to the rail system as part of the total journey • To support the fast tracking and acceleration of rail investment on rail corridors which support the FIFA 2010 World Cup event STRATEGIES AND PROJECTS The essential strategy derives from the acknowledgement of the extensive nature of the rail system and the limitations of funding for additional expansionary investment. Before any consideration of expanding the network is contemplated, the imperative is to attain a level of stabilisation and to bring the existing system to a state of good repair and good condition in order to retain and attract ridership in the established rail travel markets. Investment in new lines should be postponed to the longer term horizon and, only when the existing network is operating to the required standard in the travel markets where rail is currently prominent, should it be increased. Investment in new lines also needs to be subject to comprehensive financial, economic and environmental evaluation across alternative modes. Such evaluation needs to examine the spatial and developmental opportunities with respect to the different modes. SHORT TERM – Bring the existing system on priority corridors to a good state of repair and good overall condition through fleet upgrading and service improvements aimed at: • • • retaining current ridership regaining lost riders on priority corridors attracting new riders in existing travel markets through a higher quality and more attractive service MEDIUM TERM – To complete the upgrading on the priority corridors and to extend these initiatives to the remaining corridors serving high volume rail markets. This strategy is aimed to bring the whole network to a good overall condition to provide improved service to existing users, coupled with the drive to attract potential non-captive riders. Included in the medium term strategy is evaluation of the closure of lines where it can be demonstrated that other modes or technologies can serve the market more efficiently and effectively and that the equipment and resources can be can be better deployed elsewhere on the system. LONG TERM – Expand the network to capture new travel markets where rail is shown to serve as the optimum mode as new additional rolling stock becomes available and the quality of the service can be sustained. This investment must be subject to comprehensive evaluation of alternatives, including other technologies such as light rail. The criteria for identifying the priority corridors, not necessarily in order of importance, include the following: Page 83 City of Cape Town: Public Transport Plan 2006 1) 2) 3) 4) 5) 6) Corridors Corridors Corridors Corridors Corridors Corridors serving the lowest income commuters serving the largest travel markets aligned to the City Mobility Strategy which contribute and can enhance economic development subject to congestion and pressure on the road network which support the FIFA 2010 Soccer World Cup Based on these criteria the corridors are prioritised as follows: • Priority 1: Khayelitsha/Mitchells Plain – Cape Town This corridor ranks the highest against all the criteria • Priority 2: - Strand – City Line including the services from Bellville - Simon’s Town Line/Cape Flats – City Line These lines rank highly on most of the criteria. Whilst they do not serve the lowest income groups, they serve significant travel markets and two of the significant corridors identified in the City’s Corridor Strategy. They serve corridors experiencing major pressure on the road network in terms of congestion, and over the medium term the opportunities to attract non-captive riders needs to be seriously explored. • Priority 3: The remaining lines fall into the third priority SHORT TERM STRATEGY Infrastructure The Khayelitsha rail extension should be implemented as part of the short term strategy. It is on the priority corridor, and serves one of the main travel markets. Service Levels The Mobility Strategy argues for 18-hour services, more frequent interpeak services and extended services over weekends on the primary accessibility corridors. Cut backs in the service have taken place in recent years largely for financial reasons as well as the difficulty of providing adequate security over the extensive network for an extended day including later evening services. The extension of the service day to provide later services needs to be carefully considered on the grounds of security. Whilst it may be possible to secure the stations and the trains, albeit at high cost, the real consideration for commuters is security across the whole journey. Inadequate security in the street, poor lighting etc, will nullify the benefits of greater security on the rail network and may frustrate the attempt of extended services later into the evening. It needs to be assessed, however, but as part of a more comprehensive “safe city” type of approach. Page 84 City of Cape Town: Public Transport Plan 2006 The short term strategy is therefore directed at: • Additional peak hour frequencies on the Khayelitsha/Mitchells Plain Lines to reduce overcrowding, provide greater levels of comfort, and attract new riders. As a broad indictor an additional 3 to 4 peak hour train trips would be required on each line to restore the service to the 2004 Census level in order to reduce overcrowding, and improve levels of comfort to make the service more attractive for new riders. This is an indicative assessment only, and will need to be refined through additional investigation possibly as part of the Regional Rail Plan. Clearly this will have implication on the fleet requirement. • The first priority is to increase frequencies on the priority corridor, namely the Khayelitsha and Mitchells Plain lines. As additional rolling stock become available frequencies should be increased to cater for additional demand. • Extending the service day on the priority lines to include later evening services and week end services subject to a feasibility assessment which will need to include the security aspects. • Review and assessment of rail service for the northern corridor. Rolling Stock The short term strategy is directed at: • Additions to the fleet through upgrading, refurbishment, general overhaul, and new fleet to bring the size of the operational fleet to the 2000 level in the short term. This implies an increase of the fleet of 9 trainsets from 85 (including spare fleet) to 94 (including spare fleet). The options mix between general overhaul, refurbishment, new fleet to secure the optimum upgrading programme for additional rolling stock would need to be considered in the National Rail Plan and the Regional Rail Plan. • Improved levels of maintenance of equipment to ensure the reliability of the service. Upgrading of Stations The short term strategy is directed at the upgrade of key stations on the prioritised lines. The station upgrades will comprise a wide range of improvements which should include the following depending upon the utilisation of the particular station: • General refurbishment Page 85 City of Cape Town: Public Transport Plan 2006 • • • • • • • • • • • Facilities for passengers Prioritisation for universal access Access control Ticket offices Surveillance and CCTV Information system and pa services Signage Park n ride facilities Feeder transport facilities NMT facilities etc Provision for Special Needs Passengers The study undertaken for the SARCC identified 30 priority stations to be upgraded to cater for Special Needs Passengers on the following priority corridors: • • • Cape Town – Khayelitsha / Kapteinsklip line Cape Town – Bellville – Wellington – Strand Cape Town – Simon’s Town (Philippi Corridor) (Bellville Corridor) (Simon’s Town Corridor) Integrated Fare Management System An Integrated Fare Management System should be implemented as part of the short term strategy. The system which is being developed by the City and the Province as part of the restructuring of the public transport system should be extended to include the rail system. The system is being designed for inter-operability with the SARCC initiatives at a national level for automatic fare collection. The full benefit to the commuter can only be achieved if the rail system is included. Safety and Security Whilst the strategy advocated is to improve and enhance the system to bring it to good overall condition and quality service on a prioritised corridor basis, the same approach cannot be applied to safety and security. Safety and security is not in any way negotiable and must be treated on a universal basis. Even though the focus of attention in the short term might be on prioritised corridors, any security incident on any corridor will serve to negate any gains or achievements attained. The perceptions of an unsafe system will remain irrespective of the considerable investment on priority corridors. The attention to security must extend across the whole network even as part of the short term strategy. Page 86 City of Cape Town: Public Transport Plan 2006 A sustained, continued, and improved drive to improve security is required using a broad based approach and may include a number of the following: • • • • • • • • • • Increased surveillance Deployment of personnel Permanence of the railway unit of SAPS Technological solutions such as cctv at stations and on trains Access control Co-ordination between enforcement and security personnel of the various institutions Deployment of specialised security personnel Rapid response units Speed and effective judicial treatment of offenders etc Promotion and Marketing This should be a co-ordinated initiative between the SARCC, Metrorail and the City of Cape Town. FIFA 2010 Soccer World Cup Rail should play an important and vital role in the FIFA 2010 Soccer World Cup, both as the main transport mode to the match venue, but also to provide transport to regional and international visitors staying in Cape Town over the period of the event. The World Cup provides an opportunity to fast track and accelerate the improvement in the rail system in time with the rail framework. The requirements for the Soccer World Cup are closely tied to the prioritised investment strategy proposed in this rail framework. The acceleration of funding to upgrade the rail system therefore leaves a lasting legacy for an improved transport system in the City. The specific proposals for fast tracking and accelerating investment to support the World Cup is listed as follows: 1) Priority attention to the Khayelitsha/Mitchells Plain – Cape Town, and Southern Suburbs/Cape Flats – Cape Town Lines Construction of the Khayelitsha Extension Hazendal – Langa Link 2) Accelerated upgrading and refurbishment of the rolling stock, and injection of new trainsets. The improved and modernised fleet to be deployed to support the World Cup event. The upgrading of the rolling stock is considered vitally important to ensure reliability and a more modern fleet for international visitors. Page 87 City of Cape Town: Public Transport Plan 2006 3) Integrated ticketing and fare management system. special “World Cup Pass”. This would need to include a 4) Infrastructure and equipment to enhance and support improved security. MEDIUM TERM STRATEGY The medium term strategy is directed at completing the upgrading of the system on the priority corridors and extending the improvements to the remaining corridors. It therefore has the following components: Rolling Stock Continued investment in the refurbishment and modernising of the fleet, and additions to the support increased service to respond to increased demand, and maintain acceptable utilisation levels. Upgrading of Stations To complete the upgrading of prioritised stations on the priority corridors and extend to the remaining corridors. This will include the programme to make the system universally accessible. Safety and Security Continued, sustained and expanded programmes to ensure and maintain high levels of security on the system. It was noted earlier that these programmes must extend across the whole network and not only on prioritised corridors. The various strategies and programmes that may be applied were listed under the short term strategies. Broaden Passenger Base There are two markets that rail to date has not focussed on, these are the leisure and recreational sector and the tourist sector. Once the rail service is operating at acceptable service levels, a strategy should be considered and evaluated to expand its passenger base so that it can provide additional value to the City of Cape Town as part of its tourist strategy. In order to do this, the following should be focused on: • • • • • A signage system that is tourist friendly Promotion of key rail services as tourist routes by the appropriate tourism authorities Incorporation of training for frontline staff on tourist services Market and promote the service for recreational and leisure trips Review the fare policy that was drafted in the Short Term Strategy, to take into account the broadened passenger base Page 88 City of Cape Town: Public Transport Plan 2006 LONG TERM STRATEGY The long term strategy revolves around the expansion of the network to capture new travel markets where rail is shown to serve as the optimum mode. This investment must be subject to comprehensive evaluation of alternatives including financial, economic, social and environmental evaluation. It is vital that the City and the rail authorities agree on the proposed links so that it can be incorporated into the ITP, and so that suitable land uses can be promoted. There is an argument that these interventions should be considered earlier, at least in the medium term rather than the long term phase on the grounds that new lines should be implemented before travel patterns become entrenched and infrastructure provided to support other modes which then become redundant. This emphasises the need for detailed in-depth evaluation against other alternative modes. The investment in new lines must also factor in the absolute assurance of funding to provide the required rolling stock without compromising the service on other established corridors. Page 89 City of Cape Town: Public Transport Plan 2006 7. ROAD-BASED PUBLIC TRANSPORT STRATEGIES AND PROJECTS 7.1 INTRODUCTION Road-based public transport in the City of Cape Town provide the following types of services: • • • • • • • • • Scheduled bus Unscheduled (including minibus-taxi) Metered taxi Long distance Tourist Charter Learner Staff Dial-a-Ride Each of these services is defined within the National Land Transport Transition Act, 2000 (Act No.22 of 2000). These definitions are summarised in Table 7.1. The services may be provided in terms of contracts with government (contracted services) or as non-contracted services (meaning that the service is not contracted to government), as shown in Table 7.2. The different types of contracted services are to be replaced by subsidised service contracts or commercial service contracts. This chapter presents the City’s plan for each type of service. In each section it describes the service and identifies issues that affect it. It then presents strategies that the City plan to follow to enhance the service and summarises the project to be implemented. The chapter concludes by presenting the City’s framework for the disposal of operating licences which a person must hold if they are to operate a road-based public transport service. Page 90 City of Cape Town: Public Transport Plan 2006 TABLE 7.1: ROAD-BASED PUBLIC TRANSPORT SERVICES PUBLIC TRANSPORT SERVICE • Means a service for the carriage of passengers by road or rail, whether the service is subject to a contract or not, and where the service is provided for a fare or other considerations or reward. • No person may operate a road-based public transport service without holding the necessary permit or operating license subject to certain exemptions. (NLTTA Section 33) Scheduled service A public transport service operated by road by a motor car, minibus, midibus or bus on a particular route or routes in accordance with a timetable. Unscheduled service A public transport service operated by road on a particular route or routes, or, where applicable, within a particular area, without a timetable, where passengers are charged fares individually. Charter service A public transport service operated by road involving the hire of a vehicle and a driver for a journey at a charge arranged beforehand with the operator, where: a) neither the operator nor the driver charges the passengers individual fares b) the person hiring the service has the right to decide the route, date and time of travel, and c) the passengers are conveyed to a common destination. Long-distance service A scheduled or unscheduled public transport service, other than a service for commuting, that is provided beyond the boundary of the are covered by a transport plan, where passengers are charged fares individually. Metered taxi service A public transport service operated by means of a motor vehicle which is designed, or lawfully adapted, to carry fewer than nine seated persons, including the driver, where that vehicle – a) is available for hire by hailing, telephone or otherwise b) may stand for hire at a rank, and c) is equipped with a sealed meter, in good working order, for the purpose of determining the fare payable. Tourist service A public transport service by road for the carriage of tourists to or from tourist attractions, where the tourists are accompanied by a registered tour guide. Staff service A public transport service by road provided by a means of a vehicle owned by an employer or a vehicle provided by a public transport operator in terms of a contract with the employer, when used exclusively for the conveyance of the employer’s employees. Learner service Notes: Conveyance of learners, students, teachers or lecturers to and from a school or other educational institution on a daily basis. 1. A “courtesy service” means a transport service for customers or clients provided by an organization which is not a public transport operator where the organization provides its own vehicle or a vehicle provided by an operator in terms of a contract with that organization. NO OPERATING LICENCE IS REQUIRED FOR THE OPERATION OF A COURTESY SERVICE (NLTTA, Section 92). 2. A “special event” means a cultural, religious, sporting or recreational event, or any entertainment, conference, exhibition or show, which is to occur or be held on a specific day or a number of specific consecutive days at a predetermined venue. 3. “Inter-provincial transport” means a public transport service operating between two or more provinces. “Intra-provincial transport” means a public transport service operating within the boundaries of a province. Page 91 City of Cape Town: Public Transport Plan 2006 TABLE 7.2: TYPES OF CONTRACTUAL ARRANGEMENTS UNDER WHICH PUBLIC TRANSPORT SERVICES CAN BE OPERATED PUBLIC TRANSPORT SERVICE CONCESSION AGREEMENT CONTRACTED SERVICE NON-CONTRACTED SERVICE (PERMISSION) To operate a public transport service on a railway line or rail network A public transport service other than one operated in terms of commercial service contract, subsidised service contract, current tendered contract, interim contract or concession agreement EXISTING CONTRACTED SERVICES INTERIM CONTRACTS CURRENT TENDERED CONTRACTS Untendered contracts between the national/provincial department and a public transport operator for the provision of a subsidized scheduled service and which expires after commencement of the NLTTA. Contract awarded by a tender board between the national / provincial department and an operator for the provision of a public transport service and which was conducted before the commencement of the NLTTA. TO BE REPLACED BY • • SUBSIDISED SERVICE CONTRACTS Means an agreement concluded by a contracting authority (meaning the National Department of Transport, provincial department, transport authority, or a core city) and a public transport operator to operate a scheduled service provided for in a public transport plan and in terms of which the public transport operator, in addition to the passenger fares paid, receives financial support in terms of tendered contract. The services to be operated in terms of the agreement has been put out to public tendering BUT the Minister / MEC may grant, once only, exemption to NEGOTIATE with the operator in respect of a service or part of a service subject to specified conditions. • a) b) c) COMMERCIAL SERVICE CONTRACTS Means an agreement concluded by a contracting authority (meaning the National Department of Transport, any provincial department, transport authority, designated municipality and any core city) and a public transport operator to operate a public transport service: provided for in a public transport plan operator’s consideration consists of fares payable by the passengers that are carried and, where passengers pay concessionary fares, also of the reimbursement made by the contracting authority to that operator, and operator does not receive any subsidy or other financial support from any organization in the sphere of government. Note: A municipality may operate a municipal public transport service at its own cost. Page 92 City of Cape Town: Public Transport Plan 2006 CONTRACTED SCHEDULED BUS SERVICES Scheduled bus services in the City of Cape Town are provided exclusively by Golden Arrow Bus Services (GABS) under contract with the Department of Transport. GABS has operated subsidised commuter services in the City over many decades, and this was last formalised as an interim contract in 1997. This contract was originally for a three year period, but has since twice been extended and now is extended on a monthly basis pending placing the service on either a tendered or negotiated contract. The market share of bus transport in Cape Town has generally been declining over the last 30 years, largely due to competition from both private transport and other public transport modes particularly minibus-taxi. In recent years, however, passenger numbers and ticket sales have been increasing. The service is subsidised by the Department of Transport, and derived a subsidy of approximately R 360 million in the financial year 2004/5. Figure 7.1 shows the trends in subsidy between 1997 and 2005. The subsidy has increased from R 130 million in 1997/8 to R 360 million in 2003/4, an increase of 175% over the seven years. The increase in subsidy derives from a combination of two factors: escalation in economic fare due to inflation (as provided for in the interim contract) and an increase in passengers. Annual Subsidy Paid to GABS 400 350 300 250 Rm 7.2 200 150 100 50 Annual Subsidy Paid 0 /98 97 19 /99 98 19 /00 99 19 1 /02 /03 0/0 01 02 200 20 20 Financial Year /04 03 20 /05 04 20 FIGURE 7.1: TREND IN SUBSIDY PAYMENTS The service attracts a passenger subsidy based on an agreed amount per passenger trip, which is negotiated between the operator and the Department of Transport, for the number of multi-journey (clipcard) tickets sold - the so-called tariff subsidy system. The subsidy per ticket is indexed based on rates of inflation. The National policy is to convert all interim contracts to tendered contracts or, in special circumstances, to negotiated contracts. The basis of subsidy will also be altered to a Page 93 City of Cape Town: Public Transport Plan 2006 tendered rate per revenue kilometre based on a specified service timetable - the so-called revenue kilometre basis of subsidy. National policy as set out in the White Paper on National Transport Policy is aimed at attaining greater efficiencies in the delivery of subsidised public transport services and in the utilisation of subsidy, as well as greater accountability and service quality. The policy was enshrined and given effect in the National Land Transport Transition Act. ISSUES A number of problems and challenges need to be addressed to deliver an efficient and effective contracted scheduled bus service in line with the public transport vision. • Service Viability - The existing bus service compares unfavourably with Third World international best practice benchmarks such as passengers/bus/day, kilometres/bus/day, passengers/bus/km, etc This does not necessarily imply inefficiencies by the operator, but can be attributed to inherent inefficiencies in the public transport system manifested in the various modes operating in inappropriate operating environments, the lack of modal integration, destructive competition, etc. A contributing factor is undoubtedly the urban structure characterised by low densities, extensive distances between residential and work places, absence of appropriate land use arrangements which can support and encourage bi-directional and off peak demand. • Increasing Subsidy Requirement - The subsidy has risen sharply in recent years. The imperative is to ensure financial efficiency and economy in the provision of the service. The funding authority needs to be assured that the required level of service is provided at least cost. • Dispersed Routing - The service offers a wide coverage over a very dispersed network. Whilst the service offers good coverage, it restricts the option of providing higher frequencies and route permanence which can support and enhance the Mobility Strategy, aimed at all-day, high frequency services along the development corridors. On average, the route network translates to no more than 6 trips per route per day in both directions. Inspection of the bus network also shows extensive services and trips within the main public transport market areas of Mitchells Plain, Khayelitsha, and Blue Downs which are of an internal/feeder/distribution type role. It is suggested that this role would be more appropriately left to smaller vehicles, and allow the higher capacity buses to concentrate on the line haul, higher density routes. The appropriate positioning of the various modes in their most effective and economic environment is a vitally important issue in developing an effective integrated service. Page 94 City of Cape Town: Public Transport Plan 2006 • Competition for passengers - A comparison between the bus and taxi network shows that there is a virtually complete overlap between the two services. The bus network shown in Figure 7.2a) can be compared with the taxi network in Figure 7.2b) below. FIGURE 7.2a): BUS NETWORK FIGURE 7.2b): MINIBUS-TAXI NETWORK Page 95 City of Cape Town: Public Transport Plan 2006 This reflects how the two road-based services have competed for the same market both in the line-haul and feeder/distribution services. Significantly the scheduled bus services also provides an almost equivalent collection/distribution service in most areas as that provided by the unscheduled, minibus taxi services so as to protect their line haul market. • Parallel Subsidised Services with Rail - The subsidised bus service also competes with subsidised rail service on a number of routes, notably the services from Mitchells Plain, Khayelitsha, Main Road, and Vootrekker Road. National and Provincial policy is aimed at eliminating parallel subsidised services. It must be noted, however, that the rail system currently operates at capacity with severe overcrowding. This means that the bus mode is currently providing a supplementary service which cannot be removed until investment in rolling stock has been achieved. In the long term, the aim is to subsidise the most efficient/economical mode but to allow parallel services for choice users at a different/no subsidy level. • Integration of Services - There is no effective integration of services through integrated ticketing systems. The correct positioning of the various modes in terms of their most effective and economic operating environment in terms of cost and service trade-off is a key issue. • Interim Contract - The uncertainty from the continued short term extensions of the interim contract precludes long term investment in the service including fleet upgrading, ticketing systems, monitoring of the service, etc. STRATEGIES • Transform the interim contract into tendered or negotiated contracts on a phased programme • Restructure the existing bus and minibus-taxi services operating in competition into a unified road-based scheduled service utilising the optimum vehicle into line haul and feeder/distribution routes • Restructure the scheduled services to align with the Mobility Strategy and Corridor Strategy. This process must be guided by the City’s Rationalisation Plan • Develop tendered (or negotiated) contracts to provide enhanced quality of service in line with a public transport service charter, extended 18 hour day service on the primary accessibility routes, provision for Special Needs Passengers, strict monitoring of service quality and timetabling, etc • Restructure service in main residential zones to respond to passenger demand for feeder and distribution services Page 96 City of Cape Town: Public Transport Plan 2006 • Introduce an integrated fare management system IMPLEMENTATION OF SCHEDULED ROAD-BASED PUBLIC TRANSPORT SERVICES Concept for Scheduled Public Transport Services The NLTTA requires services which are continued to be subsidised to be operated as subsidised service contracts as provided for in section 47 (1): “47(1) After expiry of any interim contract or current tendered contract, if the public transport service that had been operated in terms thereof will continue to be subsidized, that service must be operated in terms of a subsidised service contract.” The GABS service in currently operating as an interim contract, and this needs to be transformed into either a tendered or negotiated contract through the restructuring of the public transport system. The longer term concept for the transformation of scheduled road based public transport in the City is designed to support the Public Transport Vision put forward in Chapter 2, and draws on the national and provincial policy objectives, as well as the City’s Mobility Strategy. The concept for the restructured public transport system has the following components. – An integrated public transport system with seamless transport between modes through an integrated fare management system – A unified road-based public transport service (taking into account the existing bus and taxi market) to augment the rail mode – The use of the appropriate mode (including rail) to reduce total system costs based on passenger numbers and operational characteristics – Core routes on the main corridors identified in the Mobility Strategy providing 18 hour day services, 7 days a week – Additional peak period services on high speed routes to provide directs services and reduced travel times – Public transport priority lanes on the main core routes and high speed routes where feasible – Feeder and Distribution Services which will provide good penetration and coverage within the main residential areas to include; - Feeder services to line haul routes Page 97 City of Cape Town: Public Transport Plan 2006 - – - Feeders services to rail Distribution within residential areas to activities such as schools, hospitals, shopping centres, recreational areas, institutional complexes etc. The service is to be broken down into a number of contracts and these are to be either tendered contracts or may be negotiated or a combination of the two. The contracts are to be divided to achieve operational and financial efficiency as well as other objectives such as opening up the transport market to new entrants, removing barriers to entry, removing the potential for conflict, etc. An integral component of the restructured system (in the longer term), with its objective of an integrated unified system, is the participation of the taxi industry and SMME bus operators in the provision of the subsidised scheduled services. The concept is aimed at removing the artificial distinction between modes based on vehicle size, bus or taxi, and move towards a unified service using the most appropriate mode. Through the establishment of business entities, the taxi industry will, either on their own or through joint ventures or other suitable mechanisms, be in a position to tender or negotiate for scheduled subsidised services. It follows that existing taxi services operating in parallel with the restructured unified line-haul service will need to be withdrawn. Similarly, existing bus services operating in parallel to restructured routes best served by midi and minibuses will also need to be withdrawn. This restructuring represents a bold intervention directly in line with national, provincial policy as well as the two pillars of the Mobility Strategy, namely public transformation for greater mobility and integration, and socio-economic integration and opportunity enhancement. It must be recognised however that there are current realities and major impediments to the immediate implementation of the proposed restructured system. A carefully designed implementation strategy needs to be developed to bring about the phased introduction of the proposed restructuring. Current Constraints and Impediments The major impediments are outlined below: 1) The taxi industry is not currently structured or formalised to the degree necessary to enter into tendered or negotiated contracts. Extensive negotiations still need to be completed on acceptable models for participation of the taxi industry. The taxi services transport nearly double the existing subsidised bus passengers and are therefore a vital stakeholder in the unified public transport service. Suitable empowerment models need to be developed and agreed to ensure the industry’s meaningful participation. 2) The process of conversion of permits to operating licences is incomplete and needs to be brought to a conclusion. The permit conversion process offers an opportunity to rid Page 98 City of Cape Town: Public Transport Plan 2006 the system of dormant permits. The CPTR surveys show that there are about 4000 legal vehicles which were observed to operate in Cape Town whilst the Operating Licensing Board records show that there are about 10 000 legal permits/operating licences. This indicates the potential of some 6 000 dormant permits and illegal operators. The applicant for conversion must show proof that they had been operating on a regular basis for at least a period of 180 days before the date of application for conversion. Permits which do not pass this test must not be converted and the Board should withdraw the permit. 3) The taxi recapitalisation process is not ready to be rolled out in an efficient manner due to the existence of a large number of dormant permits. There is a danger that these dormant permit holders will use the recapitalisation project to claim the R 50 000 scrapping allowance to leave the industry thereby increasing the financial burden of the recapitalisation project. Furthermore, the proposed restructured system aims to rationalise the system to make use of the most appropriate vehicle size in terms of financial efficiency and the operating environment. It would entail major abortive expenditure if a large number of vehicles were to be recapitalized only to be replaced by more appropriate vehicle once the restructured system is implemented. 4) The existence of dormant permits may also affect the restructuring project. The intention is to use the appropriate vehicle size to reduce total costs. This means that, where appropriate, the existing 16 seat vehicles will need to be replaced by 35 seat vehicles, standard buses or articulated buses on certain routes. Operators are to be offered either suitable alternatives (including participation in the new operating entity) or compensated. The existence of large numbers of dormant permits will merely exacerbate the problem of finding alternatives or increase the costs of compensation when the restructured system is implemented. There is little doubt that the proposed restructured system will lead to attrition in the current taxi industry, but this problem will be much greater if the existence of a large number of dormant permits/operating licences is allowed to persist. 5) The management of the operating licences strategy relies on proper and sustainable enforcement. The lack of enforcement capacity is also a major constraint and will need to be addressed. 6) The existing infrastructure is not suitable to accommodate articulated vehicles which are proposed in the restructured system for the high demand routes. It will take time for the facilities to be redesigned and built to accommodate the larger vehicles. Also, the ratio of bus to taxi facilities will change. 6) 7) GABS received a subsidy of R360 million for the 2004/5 financial year. This already represents an increase of 175% over the last seven years from R130 million in 1997. The restructured system represents another substantial increase (more than 100%) in Page 99 City of Cape Town: Public Transport Plan 2006 the subsidy required and there should be some concurrence from the Department of Transport. This arises largely from the need to introduce new vehicles to comply with the model tender specifications and the doubling of the number of passengers to be accommodated on the subsidised scheduled service. Additional funding will need to be secured. No other province has received a significant increase in subsidy over the last three years. No work has also been done on a cost model for withdrawing minibus-taxi operating licences and this could make the restructured network totally unaffordable. Also, estimated cost implications are based on out of date route and passenger information. The market share of public transport is far from being in a state of equilibrium and as a result there are substantial fluctuations in passenger numbers and trips In summary, a consolidated approach by the City, the Department of Transport and Public Works, and the Provincial Operating Licensing Board is required to ensure that no dormant permits are converted to operating licences. An implementation plan to modify and/or build facilities which are suitable for larger vehicles is also necessary. Page 100 City of Cape Town: Public Transport Plan 2006 Phased Implementation of the Restructured System It is essential that these major impediments be satisfactorily removed before the proposed restructured system can be fully implemented. A strategy has therefore been developed which addresses these concerns, and can lead to a managed implementation of the proposed restructured system over the next two to three years. Prerequisites for the implementation of the proposed restructured system: 1) Regulate and Clean up the Status of Existing Operating Licences The conversion process provides the opportunity to clean up the system and rid it of dormant permits. The intention is to complete the conversion process and remove dormant permits so that they will not become eligible for the scrapping allowance. This will reduce the cost of the recapitalisation project in the City, and lessen the burden of compensation or other alternatives when the proposed restructured system is implemented. The taxi recapitalisation project will be delayed for 6 months to allow the process of conversion of permits to operating licences to be completed. For the reasons given above, close liaison between the City, the Department of Transport and Public Works, and the Provincial Operating Licensing Board will take place to address the issues of dormant permits. Parallel to the process of conversion is the need to bring the operating licences into alignment with the transport plans of the City. The application for renewal of operating licences also requires proof of regular operation to be supplied. The recommendations of the City on the need for the service must also be taken into account by the Board in disposing of the application. This process allows the system to be cleaned up both by removing dormant licences and removing operating licences which are not in line with the transport plans (where the commuter-demand has decreased). 2) Implement the Operating Licences Strategy The Operating Licences Strategy showed that 70% of the routes in the City are overtraded. It is important however to note that the majority of these are feeder/distribution routes. On the line haul routes, some waiting times are longer than acceptable and additional services are required on many routes. However, in the light of the restructuring project, it would create future difficulties for the project to grant additional operating licences. Not only would this lead to additional job losses when the project is fully implemented but it would place an Page 101 City of Cape Town: Public Transport Plan 2006 additional financial burden on the City/PGWC to pay compensation if these operating licences need to be withdrawn. It is also apparent that the protracted passenger waiting times on these line-haul routes are mainly due to congestion on the City’s major freeways. The build-up of commuters normally occurs when the rank is totally devoid of vehicles. The effective enforcement of public transport priority lanes will allow public transport vehicles to return at a faster rate and this will automatically result in a better level of service. The enforcement of public transport priority lanes will also obviate the need for additional services. It is legally not possible to impose a moratorium on the granting of operating licences and the Board must exercise its mind in each case. However, the City will discourage the granting of new operating licences, and will generally recommend against them. There will need to be exceptions in special cases after careful and thorough investigation. 3) Establish Effective Law Enforcement The success of the Operating Licences Strategy is heavily dependent on effective law enforcement. This relies on continuous and sustained effort, and this is best achieved through a dedicated enforcement unit specialising in public transport law enforcement. Negotiations will take place with the Metropolitan Police to establish a specialised dedicated unit for public transport enforcement. Enforcement will take place on the N2 public transport lanes and on the existing and proposed bus lanes in the remainder of the City. After these fundamentals have been put in place it is important to develop a strategy that allows for the phased implementation of the restructured system. The major objective of the restructured system is to improve public transport for the benefit of existing users and to attract potential new users and it is therefore imperative that the transition to the restructured system causes minimal disruptions to public transport services and responds to changes in passenger demand. The premise of the implementation strategy should therefore be the following: • Neither the bus or taxi industry should experience dramatic losses in terms of market share, employment opportunities and economic viability. Whilst it is acknowledged that there will be losses, it remains imperative that such losses incurred are phased in over a period of time. • The proposed restructured system should not offer the commuter less in terms of safety and trip quality (as reflected in the quality charter): o A maximum of 60 minutes of travelling time o Maximum walking distance – 1 km o Maximum number of transfers to be 2 Page 102 City of Cape Town: Public Transport Plan 2006 o Maximum queue waiting times of less than 15 minutes in peak periods To test this, a pilot project should be undertaken on a corridor to show that neither the operator nor the commuter will be worse-off if the restructured system is introduced. The following criteria is proposed: Joint ventures between bus and minibus-taxi operators are to be promoted. To achieve this, contracts must be negotiated between GABS, taxi operators, and small bus operators to implement the restructured system. These negotiations will be strengthened and advanced more directly once the initiatives identified above are well under way. The following steps are proposed: – Enter into discussions with GABS about forming joint ventures or other types of business entities with taxi associations – Enter into discussions with taxi associations – With the successful cleaning up of the operating licences system as indicated above, and the completion of the detailed design on the restructured system to bring about the use of the optimum mode (no buses will be allowed on feeder/distribution routes), the taxi recapitalisation project can proceed. The City’s criteria for prioritisation and requirements are as follows: - Line haul routes should be targeted first - The second criterion is the age of vehicle - Operators on line haul routes should only be allowed to replace existing vehicles with 35 seat vehicles or larger vehicles - Two 16 seat vehicle operating licences should be handed in for one 35 seat operating licence - Single operating licence holders should be encouraged to form joint ventures with other operators - Feeder and distribution routes should be targeted last for recapitalisation - On these feeder/distribution routes, existing 16 seat vehicles should only be allowed to be replaced by vehicles of the same capacity Page 103 City of Cape Town: Public Transport Plan 2006 – Identify taxi associations who are willing to form joint ventures or other types of business entities with GABS to operate a unified scheduled service on a particular route – The joint venture shall be allowed to operate the service with existing vehicles in the short term as part of the negotiated arrangements and receive subsidy. These vehicles can be replaced with recapitalised taxi vehicles or buses in the longer term as appropriate in terms of the negotiated arrangements – Associations not willing to form joint ventures with GABS should be allowed to continue to operate without the benefit of subsidy. However, where minibus-taxis are not considered the appropriate mode on a particular route/corridor the operating licences relating to such services will be phased out over time. – Where negotiations are not fruitful, the service must be put our to tender. • The National Land Transport Transition Act (22 of 2000) makes provision for contracts to be negotiated once, in respect of a service or part of a service. The next round of contracts must be tendered. Alternatives to the restructured network Failure to satisfactorily remove the identified impediments could mean that the restructured system cannot be implemented. The following system is proposed as an alternative to the restructured system: • Implement Taxi Recapitalisation project as articulated in the City’s Operating Licensing Strategy • Transform current interim contract into a tendered contract. Bus routes to be rationalised to reduce inefficiencies in bus operations. This process must be informed by the Rationalisation Plan. The Provincial Government of the Western Cape has already prepared a cost model for a rationalised service, which is considerably lower than that of a restructured service. The rationalised service however does not fully support national policy aimed at creating a unified road-based service. q q q Bus operations to be withdrawn from all feeder and distribution routes. This is generally considered an inappropriate operating environment for high capacity vehicles and most of the residential roads have not been designed to carry heavy vehicles. Service to be provided at higher frequencies especially during peak periods Greater route permanence (especially during off-peak period and before and after peak periods) Page 104 City of Cape Town: Public Transport Plan 2006 • Place strong emphasis on enforcement and regulation with the aim of using the appropriate mode to reduce total system costs. q q q q q Where minibus-taxis are not considered the appropriate mode on a particular route/corridor, applications for the renewal of such licences will not be supported (if authority was issued for a fixed period). A holder of such a licence issued for an indefinite period will be offered a viable alternative service in place of the existing service (in accordance with section 51 of the National Land Transport Transition Act (22 of 2000). If this viable alternative service is unreasonably refused by the holder of such a licence, the City will recommend to the Operating Licensing Board that the licence be withdrawn and pay compensation for such withdrawal if justified. The mentioned licences are to be phased out over a period of time so as to cause minimal disruptions to public transport services. Additional higher capacity vehicles to be added to the system as minibus-taxi licences are phased out. PROJECTS Project B1: Provision of Scheduled Bus Services through Interim Contract The interim contract with GABS for scheduled services will be continued until such time as it is transformed into the restructured tendered or negotiated contract. This project is being managed by the PGWC Department of Transport and Public Works. In 2004/05 the subsidy was provided by the Department of Transport as was approximately R360 million. Project B2: Design and Preparation of Scheduled Service Contract Documents/Negotiated Contracts with Bus and Taxi Operators This project entails the design of a restructured unified integrated road based scheduled service to replace the existing interim contract with GABS and include line-haul taxi services. Negotiations with GABS, small bus operators and the taxi industry will be undertaken based on the framework outlined above to implement negotiated contracts on a phased programme. Project B3: Provision and Management of Scheduled Service Contracts The restructured scheduled subsidised service contracts will be awarded on a phased programme. This project entails the on-going management of the contracts for the delivery of the contracted services. Project B4: Monitoring of the Scheduled Public Transport Services Page 105 City of Cape Town: Public Transport Plan 2006 Scheduled service contracts require to be monitored to ensure operator compliance with the contracted service quality and schedule. This project will entail the development of the method of monitoring, using technology solutions such as the AVL system and manual monitoring. The project will entail the ongoing monitoring or the scheduled services. 7.3 KLIPFONTEIN CORRIDOR The flagship project to roll-out the City of Cape Town’s Mobility Strategy is the Klipfontein Corridor. The Klipfontein Corridor runs diagonally across the City from the Cape Town CBD to Khayelitsha and Mitchells Plain as shown in Figure 7.3. Northern ‘growth axis’ corridor Northern Suburbs corridor Southern Suburbs corridor Phase 1: Klipfontein Corridor Project FIGURE 7.3: KLIPFONTEIN CORRIDOR Project C1: Klipfontein Public Transport Corridor This project is the development of an integrated public transport corridor from Khayelitsha and Mitchells Plain to the Cape Town CBD. Page 106 City of Cape Town: Public Transport Plan 2006 Infrastructure needs to be provided to support the envisaged operational environment. The infrastructure provision will include the following: • Public transport priority measures – such as Bus Rapid Transit (BRT) lanes for road-based public transport, and/or public transport priority queue jump and by-pass lanes, and priority traffic signalling. This means that road infrastructure will be upgraded mostly for improving the operations of the public transport system • The Klipfontein Corridor Project recognises both Klipfontein Road and the N2 as a public transport system supporting the corridor. The Project includes both public transport priority measures in Klipfontein Road itself, as well as bus/minibus-taxi lanes on the N2 • Establishment of interchanges and park and ride facilities at key nodes • CCTV on both Klipfontein Road and the N2 to provide both enforcement of the public transport priority measures as well as enhanced security • Upgrading of the Golden Acre Terminus or the construction of a new public transport terminal in the CBD to support all priority corridors entering the CBD, including the Klipfontein Corridor • Upgrading of existing facilities to ensure universal access for Special Needs Passengers • Non-motorised transport (NMT) (ie pedestrian and cycle path) network along the full length of the corridor, with bicycle storage facilities at key locations to cater for and provide easy access to the major socioeconomic and transport facilities • Upgrading of key nodal points along the corridor to form Dignified Urban Spaces, supportive of NMT and promoting safe and secure environments for recreation and social interaction • Provision of public transport signage, passenger information displays, shelters, street furniture, and dedicated stops to be provided on the network • Safety and security initiatives, including improved lighting where necessary Page 107 City of Cape Town: Public Transport Plan 2006 7.4 UNSCHEDULED SERVICES (INCLUDING MINIBUS-TAXI SERVICES) Unscheduled services are provided by vehicles operating on a particular route or routes, or where applicable within a particular area, without a timetable where passengers are charged fares individually. These services include those currently being operated by the minibus-taxi industry which provide both feeder and distribution services within communities and line-haul services from residential areas to areas of employment. Minibus-taxis are operated by private individuals who generally belong to a local area taxi association. These have been grouped within the City into twelve regional associations which are represented on the Western Cape Provincial Taxi Council. Surveys undertaken for the City’s Current Public Transport Record (CPTR) report that almost 7 500 minibuses are used to provide unscheduled services from taxi ranks within the City. The vehicle registration numbers recorded during these surveys were matched against the active permits/operating licences registered in the Land Transport Permit System. The results showed that 43% of the observed vehicles were operating without a valid permit or operating licence. These vehicles tended to pick up passengers on-route rather than at ranks where self-regulation of the industry and law enforcement is more prominent. Recent analysis of the CPTR data has shown that 70% of all routes are overtraded by both vehicles with and without permits/operating licences. Indeed, on some routes there are 50 to 250 more authorities than required to meet passenger demand. ISSUES The provision of unscheduled services, particularly minibus taxi-type services, has grown rapidly during recent years in the City. This has lead to many issues arising that need to be addressed so that the services can be provided effectively and safely in a sustainable manner. These issues include: • • • • • • • • • • Large number of vehicles operating without permits/operating licences Income is derived from the fare-box creating fierce competition for passengers Overtrading of financially lucrative routes and the associated lack of services offered on other routes and outside peak travel periods Inappropriate use of minibus on high volumes line-haul routes Associations enrolling new members despite over-trading Uncertainty caused within the industry by the lack of information surrounding the implementation of the national taxi recapitalisation programme Administrative backlogs at the Provincial Operating Licensing Board that delay the processing of applications Culture of hiring/renting out of permits/operating licences High number of dormant permits/operating licences within the system Multi-route permits/operating licences Page 108 City of Cape Town: Public Transport Plan 2006 • Appeals are held by the Transport Appeals Board at the national sphere, which fails to consult with the City in the adjudication of appeals STRATEGIES • Institute effective regulation of services through operating licences • Ensure effective law enforcement of operating licences to remove unlicenced operations • Implement the Operating Licences Strategy: complete the conversions of permits to operating licences eliminate wasteful competition on over-traded routes refuse the application for an operating licence on overtraded routes grant new operating licences only for routes that are not adequately served by existing public transport services validity periods of licences to expire as restructured public transport services are introduced support and assist to improve the administrative capabilities of the Provincial Operating Licensing Board • Promote better communications between the parties involved with the taxi recapitalisation programme • Support the establishment of a Provincial Appeals Board in Provincial legislation • Include the minibus-taxi industry into the provision of the restructured scheduled subsidised services with services being operated by appropriately sized vehicles PROJECTS Project D1: Management of the Operating Licences Strategy Implementation and ongoing management of the Operating Licences Strategy. This includes providing recommendations to the Provincial Operating Licensing Board based on research on validity period of OLs, research on balancing supply and demand, identification of the need for new operating licences for new developments, greenfield developments/growing and expanding areas, and research of opportunities to redirect OLs from overtraded routes to underserved areas and routes. The major component on this project will be performed internally by staff of the Transport Roads and Planning Service Department of the City. Some specialised research on specific components to inform the ongoing management of the OLS will be commissioned. The option of establishing a Page 109 City of Cape Town: Public Transport Plan 2006 Conflict Resolution team will be investigated as part of this project. The management of the Operating Licences Strategy is aimed at preventing and diffusing potential for conflict before it breaks out. Project D2: On-going Focussed Surveys On-going surveys will be undertaken, prioritised and targeted to areas where major changes are taking place either through land use changes, significant development, changes in travel patterns, etc. These surveys will provide the information for the on-going management of regulation of public transport and implementation of the Operating Licences Strategy. 7.5 METERED TAXI SERVICES Metered taxi services are public transport services operated in terms of a permit or operating licence by a motor vehicle which is designed or lawfully adapted to carry fewer than nine seated persons (including the driver) where the vehicle • • • is available for hire by hailing, by telephone or otherwise may stand for hire at a rank is equipped with a sealed meter to determine the fare payable The current operations provide a 24-hour per day, 7-days per week, door-to-door transport service. The service is complementary to the route-based bus, minibus taxi and commuter rail services and offers itself as an alternative to those services for customers who prefer or require more personalised transport. It is therefore particularly attractive to small groups and visitors to the City, business people and those who travel outside the normal hours of operation of the route-based services. Metered taxi operators use a variety of vehicle types. The most common are motor cars which vary considerably in terms of manufacturer, age and condition. The use of station wagons and minivans is also increasing in popularity. Most of Cape Town’s metered taxis are operated by individuals or small companies, each holding less than five operating licences. There is a small group of taxi companies, each holding ten or more authorities, and collectively controlling about 25% of the industry. Cape Town’s metered taxis operate mainly from designated ranks and holding areas in the high demand areas of the inner City and Waterfront and at other places where tourist demand is concentrated (eg at the airport). Although ranks have been provided elsewhere, there is a strong preference to operate from centrally located ranks. Taxi drivers can also collect passengers by arrangement through centralised radio dispatch systems or cell phone communications. There is little evidence of taxis roaming the city streets in search of customers as in other higher density cities. The demand for radio-dispatched metered Page 110 City of Cape Town: Public Transport Plan 2006 taxis has grown substantially in recent years while the demand at ranks has declined in relative terms. In general, most of the taxis operated by the larger operators are fitted with two-way radios whereas those operated by individuals and small companies tend to be dependant on demand at ranks. As a result, there is significant variation in average daily trips per vehicle across the industry. The fare is generally determined by the meter that displays a fixed component and a variable charge per distance travelled, as well as a waiting rate and a luggage charge if applicable. However, the fare can also be fixed by negotiation between the driver and the passenger before the journey begins. The taxi operator generally determines his tariff but he is required to display the details of the tariff on the sides of the vehicle. The variability of tariffs within the industry, the incidence of relatively high tariffs and the lack of a clear relationship between tariff levels and service quality have a negatively influence on the image of the industry for existing and potential users. Operating licences specify either a single radius of operation or an inner (pick-up) and an outer (service) radius of varying distances. The centre of the radius is sometimes, but not necessarily, the rank from which the taxi is authorised to operate. “Central Area” authorities allow the operator to wait for customers at any of the ranks in the central area of the Cape Town. At present, only a small number of operators have been granted authority to rank in the V&A Waterfront and all others are doing so illegally. There are also a significant number of operators holding “base company” licence that grants them the right to operate but not the right to use any ranks. Perceived inequality in operating rights is an area of contention. ISSUES • • • • • • • • Variation in standard of vehicles and oversupply of low quality vehicles Variation in the knowledge of drivers and oversupply of poorly-trained drivers Relatively high tariffs and not related to service quality Operational and financial performance largely carried by drivers and not by the operators Variation and perceived inequality in existing operating rights Inadequate service quality regulation and enforcement Lack of access to radio dispatch systems by small operators Competition from vehicles licensed to provide charter and/or tourist services such as “chauffeur services” and hotel, airport and shopping centre “shuttles” Page 111 City of Cape Town: Public Transport Plan 2006 STRATEGIES • The supply of metered taxis is to be regulated by the City and the Provincial Operating Licensing Board to ensure that there is sufficient capacity to meet peak period demands and to target an increase in the average utilisation rate • In consultation with the industry and stakeholders, develop a code of conduct and appropriate requirements and standards for vehicles and drivers and an appropriate tariff structure • In consultation with the industry and stakeholders, identify and progressively provide a range of additional facilities including ranks, holding areas and drop-off/pickup bays. Owners of land developed for uses that are important generators of demand for metered taxis will be required to provide and manage facilities to the satisfaction of the City • In consultation with the industry, review existing operating rights and develop measures to address perceived inequality and establish a more rational and effective regulatory system • Encourage the provision of metered taxi services throughout the metropolitan area by supporting the granting of area-specific operating licences • Encourage operators to make use of two-way radios or alternative dispatch systems including the establishment of an service centre for use by small operators • All operators and drivers of metered taxi services need to be registered and be subject to compliance with established service quality and performance standards • Effective regulation of and enforcement against services illegally encroaching on the defined markets of metered taxis PROJECTS Project E1: Code of Conduct and Operating Practices The City, in collaboration with the Province, will establish a working committee with industry representatives and stakeholders, including the tourism and hospitality industry, to develop and implement a Code of Conduct and Operating Practices. This will include vehicle and driver quality standards, registration requirements, vehicle markings, tariffs, consultation structures, employment conditions, specification of meters, radio dispatch, etc. Page 112 City of Cape Town: Public Transport Plan 2006 Project E2: Service Centre A few years ago, industry representatives identified the need for a project to establish a Service Centre that would empower and assist small operators to gain access to radio dispatch and take advantage of other services to improve incomes and operational efficiency. Subsequent investigation has confirmed the technical feasibility of the project. It is now proposed that a pilot study, involving no more than 20 vehicles, be undertaken to test financial viability. If successful, this will be followed by full implementation. Project E3: Allocation of ranks in the V & A Waterfront In consultation with the industry, the City will engage with the management of the V&A Waterfront and the Provincial Operating Licensing Board to facilitate a process of allocating ranking rights in the Waterfront. It is suggested that preference will be given to existing metered taxi operators who are prepared to exchange their current rights for the right to operate solely from Waterfront ranks. This would open the way for a general realignment of operating rights with customer demand while simultaneously addressing perceived inequalities in a holistic and systematic manner. Project E4: Provision of New and Improved Facilities This project entails provision of additional facilities for metered taxis including ranks, holding areas, and drop off/pick up bays and improvement of operating conditions at existing facilities. The City has already started identifying potential sites and their requirements in close consultation with the industry, and this process will continue. Project E5: Driver Training Building on the existing “Ambassadors” programme, the City will continue to collaborate with the Province (in consultation with industry representatives) in the provision of appropriate and accredited training and the administration of a qualifying test for all metered taxi drivers. Page 113 City of Cape Town: Public Transport Plan 2006 7.6 LONG DISTANCE SERVICES Long distance services are scheduled or unscheduled services, other than services for commuting, that are provided beyond the boundary of the area covered by a transport plan, where passengers are charged fares individually. The services therefore include intra-provincial and inter-provincial services. Long Distance Bus Scheduled, long distance services are predominantly provided by national operators using luxury and semi-luxury coaches. In contrast, unscheduled, long distance services are generally provided by a mixture of economy style bus and minibuses. There are facilities for scheduled, long distance bus services at Cape Town Station and at Bellville. These facilities are privately operated and charge market rentals to the operators that make use of them. In recent years, the City has developed the Joe Gqabi modal interchange at Stock Road in Philippi and is in the process of centralising all unscheduled long distance bus operations at this facility. However, there are already indications that the facility is operating close to capacity at peak times. Long Distance Minibus Long distance minibus-taxi services are currently provided from numerous ranks, many informal, scattered in many parts of the City. The City has embarked on an exercise to consolidate these long distance services at Cape Town, Nyanga, Mitchells Plain, Bellville, Langa, Khayelitsha, Du Noon and Masiphumelele. ISSUES • Lack of information about long distance services as they have not been a focus of regular, co-ordinated surveys given their intra-provincial and inter-provincial nature • Lack of proper passenger facilities for long distance minibus-taxi operations • High-peaking demand for long distance services, especially over the December holiday period • Suitability of vehicles for long distance travel Page 114 City of Cape Town: Public Transport Plan 2006 STRATEGIES • Co-ordinate with adjacent and other planning authorities to obtain supply and demand information on intra-provincial services and availability of ranking space so as to inform comments on applications for operating licences • Long distance buses will be required to use only the dedicated facilities provided at Cape Town, Bellville and the new Joe Gqabi Terminus or alternatively provide facilities that have been approved by the City. Strict enforcement action may be necessary • Consolidate and provide a limited number of centralised facilities for long distance minibus-taxi services • Future support for operating licences for long distance minibus-taxi services should be limited to recapitalised vehicles • Operating licences for long distance minibus services should also include authorities to provide unscheduled minibus taxi-type services in areas where they collect/drop passengers PROJECTS Project F1: Surveys of Long Distance Bus and Minibus Operators Surveys of long distance bus and minibus-taxi operations will be carried out to determine passenger demand to inform comment to the POLB, and to provide necessary information for the planning of new facilities and the management of existing facilities. Project F2: Provision of Long Distance Facilities Facilities for long distance bus and taxi facilities will be provided: • Improvement/expansion or a new facility in the City Centre for long distance buses • New facility for long distance buses in the Northern Suburbs • Facilities for long distance minibus-taxis, consolidated in ranks at Cape Town (Central City), Nyanga, Langa, Mitchells Plain, Bellville, Du Noon, Khayelitsha, Masiphumelele Page 115 City of Cape Town: Public Transport Plan 2006 Project F3: Management of Long Distance Bus and Minibus-Taxi Ranks This project will provide the management, operational control and security at long distance facilities. 7.7 TOURIST SERVICES Tourist services are public transport services that transport tourists to or from tourist attractions where the tourists are accompanied by a tour guide registered under the Tourism Act, 1993. The Second Amendment of this Act states that no tourist guide may drive a vehicle with a carrying capacity of 10 or more persons and, at the same time, act as a tourist guide. The tourism industry in South Africa is a thriving industry which relies heavily on the provision of high quality transport services to carry its customers safely, promptly and in comfort to their destinations. Operators range from internationally recognised fleet owners, who recruit their business both locally and overseas, to individual operators providing services from their homes. Services are provided in terms of permits or operating licences which specify areas of operation ranging from within the City to throughout the country. The vehicles used also range from luxury air-conditioned coaches to minibuses and motor cars. Specialist tourist vehicles, such as safari-type vehicles and open-top double deck buses are also used to provide specific services. The City has seen a large growth in the number of operating licences that have been issued for tourist services and, in some cases, the abuse of these authorities. Some of these services may be providing more luxurious or specialised services than the existing scheduled and unscheduled public transport services. In the longer term, the public transport system should provide a quality of service that meets the needs of tourist and other visitors as well as those of local residents. ISSUES • Lack of legislation that takes into account the specific nature of the tourism transport industry in contrast to that of general public transport. This relates, in particular, to the need for flexibility so as to be able to rapidly respond to market demands that fluctuate based on many parameters including those governed by overseas influences. This distinction was recognised by the Department of Transport’s White Paper on National Transport Policy, published in September 1996, that stated that charter services (as tourist services were then called) should be fully competitive with the granting of permissions being based “solely on compliance with safety and traffic regulations”. However, this distinction was not incorporated into the National Land Transport Transition Act, 2000 and has contributed to many of the problems now being experienced Page 116 City of Cape Town: Public Transport Plan 2006 • Lack of definition and enforcement of the types of services that may be provided under the authority of a tourist, as opposed to a charter licence (as chauffeur and shuttle-type services are also being operated) and the definition of what constitutes a tourist attraction • Administrative effort and regulations associated with obtaining inter-provincial authorities STRATEGIES • Support amendments to legislation that recognise the specific nature of tourist services • Support an accreditation process for tourist operators to be provided by the industry and recognised by the City. (The Tourism Grading Council of South Africa is currently finalising a national accreditation system for tour/charter operators) • Support improvements in the administrative capabilities of the Provincial Operating Licensing Board and liaison with other provincial boards and planning authorities • Provide additional facilities such as boarding/alighting bays and holding areas for tourist transport vehicles at tourist attractions • Need for clear identification of vehicles providing tourist services so as to assist law enforcement PROJECTS Project G1: Accreditation of Tourist Services This project entails the development of an accreditation process for the provision of tourist transport services in consultation with the tourist industry and other stakeholders. 7.8 CHARTER SERVICES Charter services are public transport services involving the hire of a vehicle and a driver for a journey at a charge arrange beforehand with the operator where: • • • neither the operator nor the driver charges the passengers individual fares the person hiring the service has the right to decide the route, date and time of travel the passengers are conveyed to a common destination Charter services are therefore generally regarded as services provided to transport organised parties from a common collection point to a common dropping off point for an event such as religious gatherings, picnics, concerts or sporting competitions, etc. Page 117 City of Cape Town: Public Transport Plan 2006 A wide range of vehicles are used to provide the services, ranging from coaches (luxury and semi-luxury) to minibuses and motor cars. Authority to operate a service is provided by a permit or operating licence which specifies either an area in which, or route that, the vehicle can operate. The City has seen a large growth in the number of authorities that have been granted for charter services, resulting in competition with other modes. Many of the authorities also authorise tourist, long-distance and/or minibus taxi-type services to be provided by the operator. ISSUES • The lack of definition in and hence abuse of the roles of charter, tourist and long distance services • The granting of operating licences that contain combinations of charter, tourist and long distance authorities which make law enforcement difficult • Charter services are often in competition with minibus taxi-type and long distance services due to the area - nature of their authorities • Competition for ranking space at City-owned facilities • Legislation that specifically excludes referring applications for charter services to the City, as the planning authority, for consideration STRATEGIES • Authorities to be issued with clear, precise conditions that regulate the services to be provided • Support for amendments to legislation that require applications for charter services to be referred to the planning authority for consideration • Ranking space is not to be provided for charter services at City-owned facilities, particularly facilities provided for long distance services • Need for clear identification of vehicles providing charter services so as to assist law enforcement Page 118 City of Cape Town: Public Transport Plan 2006 7.9 LEARNER TRANSPORT The conveyance of learners, students, teachers or lecturers to and from a school or other educational institutions on a daily basis is regarded by legislation to be a public transport service for which a permit or operating licence is necessary. Learner transport is provided within the City by either formal services utilising public transport operators or through informal arrangements such as buses owned and operated by individual schools and parents using motor cars. The formal services are a mixture of contracted, subsidised, services provided by the Western Cape Department of Education and contracts between school governing bodies and operators. ISSUES • Lack of regulation given that, historically, permits were not required to provide the service • Need, or otherwise, for an operating licence to be required for learner services that are not provided on a daily basis • Inadequate management, monitoring and funding of services resulting in poorly maintained and aged vehicles being used • Short duration and nature of subsidised contracts that are insufficient to allow operators to recapitalise their vehicles • Institutions for learners with disabilities requiring to provide their own transport services STRATEGIES • Encourage operators who are currently providing learner services without the necessary authorities to apply for operating licences and raise the awareness of educational institutions to the need for licences • Support for the Provincial Department of Transport and Public Works to assume responsibility and management (with associated funding) for the provision of learner services • Where possible, learners to be accommodated by mainstream public transport services • Promote the drafting and adoption of model documentation and guidelines for contracts between educational institutions and operator. The validity of the operating licences is to expire on or before the expiry of the contract Page 119 City of Cape Town: Public Transport Plan 2006 • Support applications for the issue of operating licences only where there is a signed contract between the educational institution and the operator. The validity of the operating licence is to expire on or before the expiry of the contract PROJECTS Project I1: Demand for Learner Transport This project entails the assessment of demand for learner transport and the potential implications and mechanisms to include this in the mainstream public transport. Project I2: Model Contracts for Learner Service This project will develop a model contract for the provision of learner services in liaison with the Provincial Departments of Education and of Transport and Public Works. 7.10 STAFF SERVICES Staff services are public transport services provided by a vehicle owned by an employer or a vehicle provided by a public transport operator in terms of a contract with the employer, when used exclusively for the conveyance of the employer’s employees. The services are provided by a range of vehicles but predominantly by minibuses. Many of the services operate either very early in the morning or late in the evening when mainstream public transport services are not available or considered unreliable or unsafe. ISSUES • Identifying the need for a service in contrast to providing a scheduled mainstream service available to all • Regulation of the service given its typical hours of operation STRATEGIES • Support applications for operating licences for staff services only when the services are to be provided outside the core operating hours of mainstream public transport • Improvement of the scheduled services so as to provide mainstream services that are available to staff • Regulation of the service through better control of authorities including inspection of the Page 120 City of Cape Town: Public Transport Plan 2006 contracts between the employer and the operator • Provide the drafting and adoption of model documentation and guidelines for contracts between employers and operators • Support applications for the issue of operating licences only where there is a signed contract between the employer and the operator. The validity of the operating licence is to expire on or before the expiry of the contract PROJECTS Project J1: Demand for Staff Services The demand for staff services will be assessed, and the potential implications, and mechanism for including this in mainstream public transport will be developed. Project J2: Model Contract for Staff Services A model contract for staff services will be developed. 7.11 SPECIAL NEEDS PASSENGERS One of the principles of the National Land Transport Transition Act, 2000 (Act 22 of 2000) to guide the development and operation of public transport services is that: “the needs of special categories of passengers must be considered in planning and providing public transport infrastructure, facilities and services, and these needs should be met as far as may be possible by the system provided for mainstream public transport.” Special categories of passengers include life cycle passengers (children, pregnant women and the elderly), passengers with impairments and signage passengers (people who are not literate and visitors to the City who are unfamiliar with its transport system). Studies conducted by the City have shown that the majority of its public transport facilities and services are not accessible to Special Needs Passengers. One of the key strategies for improving access and mobility within the City’s 2005/2006 Integrated Development Plan therefore includes improving the accessibility of the public transport system for Special Needs Passengers. This is to be achieved through implementation of the City’s Universal Access programme. ISSUES • Facilities that are not accessible Page 121 City of Cape Town: Public Transport Plan 2006 • • • Service vehicles that are not accessible Passenger information that is not accessible Lack of trained assistance as and when required The City has recognised these issues and has developed its policy to improve the accessibility of public transport. It has undertaken pilot projects to demonstrate the operation of low-floor buses. The City also started and continues to part-fund and manage the Dial-a-Ride fleet of 17 adapted vehicles that are available to transport passengers who use wheelchairs and other Special Needs Passengers. Improvements have also been made to the accessibility of some of the principal interchange facilities. STRATEGIES • Ensure the incremental improvement of the accessibility of public transport services on the mainstream primary network and on selected services on the secondary, feeder and distribution services • Complement mainstream services by a Special Transport Service which includes the continuation of the current Dial-a-Ride service and/or an equivalent demand responsive service • Design all new facilities and built in accordance with the principles of Universal Access • Prioritise the improvement of the accessibility of existing facilities on the primary network, leading to accessibility of all existing facilities in the long term • Promotion and support for self-representation by and for Special Needs Passengers on all matters affecting them PROJECTS Project K1: Provision of the Dial-a-Ride Service The Dial-a-Ride Service will continue to be provided, and tenders for the service will be called for at the expiry of the existing contract. Project K2: Services for Special Needs Passengers A study of alternative methods for the provision of services for SNP will be undertaken. A demonstration project will be implemented and monitored for effectiveness. Project K3: Accessibility to Public Transport Facilities Page 122 City of Cape Town: Public Transport Plan 2006 This project is the phased implementation of improvements to the access to public transport facilities for SNP including passenger information. 7.12 OPERATING LICENCES 7.12.1 Introduction The NLTTA states that, subject to certain exemptions, no person may operate a roadbased public transport service without holding the necessary permit or operating licence. The licences are issued by the Provincial Operating Licensing Board (POLB). The Act requires that the POLB must inform the City of each application for the granting, renewal, amendment or transfer of an operating licence or for the conversion of a permit to an operating licence and request the City of Cape Town for its comments. Subject to other considerations which are given in the Act, the POLB, in disposing of an application, must act according to, and may not grant an operating licence contrary to the City’s transport and the City’s submitted recommendations and representation. The City has established its framework for submitting its comments to the POLB. The framework is presented with the City’s Operating Licences Strategy (OLS) and its reproduced below: 7.12.2 Purpose of Framework The purpose of the framework is to assist the City to formulate its recommendations and representation on applications received by the POLB for: • the granting, renewal, amendment or transfer of an operating licence authorising the operation of any road-based public transport service other than a charter service • the conversion of a permit to an operating licence that involves a conversion from a radius or area-based permit to a route-based operating licence, or to an operating licence for a larger vehicle. 7.12.3 Types of Public Transport Services that Require Operating Licences Any person operating a public transport service by road must hold the necessary permit or operating licence (or, in the case of a special event, a temporary permit or authorisation) (NLTTA Section 33). Public transport services are defined within the NLTTA (Section 1) as services for the carriage of passengers for a fare or other consideration or reward and include: • A scheduled service Page 123 City of Cape Town: Public Transport Plan 2006 • • • • • • • An unscheduled service (which includes a minibus taxi-type service) A charter service A long-distance service A metered taxi service A tourist service A staff service A learner service Certain services are exempt from the requirement for their operator to hold a permit or operating licence, including a farmer conveying employees in his or her own vehicle, a local authority conveying people in its own vehicle without reward, persons conveying patients to receive medical treatment (eg ambulance drivers), lift clubs, a hotel conveying guests to the nearest or most convenient transport facility in its own vehicle, and an employer conveying employees between workplaces (but not between home and work). Also exempted are persons operating under the authority of permits issued in terms of the Cross-Border Road Transport Act (No 4 of 1998). No person has a right to be issued with an operating licence (except upon conversion of a permit) (NLTTA Section 34). Furthermore, an operating licence in respect of a minibus taxi-type service may be granted only to a person who is a member of a provisionally or fully registered taxi association or to a registered non-member or a person who has applied to be registered as a non-member (NLTTA Section 34). 7.12.4 Spatial, Land Use and Economic Planning All land transport functions must be integrated with related functions such as spatial, land use and economic planning and development. This is to be achieved through, amongst other actions, the development of corridors, densification and infilling. 7.12.5 Type of Vehicles which may be used for Public Transport Services Vehicles to be used to convey passengers must comply with the National Road Traffic Regulations, 2000, as published by Government Notice No 20963 of 17 March 2000, and other relevant legislation. No person shall, on a public road, carry any person for reward in the goods compartment of a motor vehicle. The National Land Transport Transition Amendment Bill (Government Gazette No.28186 of 31 October 2005) proposes that operating licences may only be issued for vehicles according to defined passenger capacities. The City will, when considering an application for an operating licence, comply with current legislation and the requirements of the Bill become law. From a date to be determined by the Minister, which may not be earlier than 1 October 2006, no vehicle may be used for the operation of a public transport service, except by a Page 124 City of Cape Town: Public Transport Plan 2006 foreign carrier, unless it is a vehicle contemplated above or otherwise a special category of vehicle (NLTTA Section 31). When making recommendations and representations to the POLB, the role of each public transport mode and the promotion of the integration of all modes (NLTTA Section 4) will be taken into consideration. In this respect, the operational concepts for road-based services that are given in Table 7.3 will be used as a guide. In accordance with the NLTTA (Section 31) a midibus may be used for the operation of an unscheduled service only where: • • there are no existing scheduled services on the same route or on another route in the same corridor relevant transport plans allow for its use No standing passengers may be carried in a motor car, minibus or midibus. TABLE 7.3: OPERATIONAL CONCEPTS FOR ROAD-BASED PUBLIC TRANSPORT Demand Characteristics High demand destinations Low demand destinations Service Type Direct Aggregate demand Direct from interchange Long haul Short haul Feeder to interchange Long haul Short haul Candidate Road-based Mode BUS/BUS-TRAIN MIDIBUS MINIBUS BUS / MIDIBUS MIDIBUS / MINIBUS Source : Moving Ahead Pt 2 – Public Transport Operational Component (adapted) 7.12.6 Conversion of Permits to Operating Licences The City may make recommendations and representations it considers fit to the POLB with regard to the route or routes, or where applicable, the area to be specified in the conversion of a permit to an operating licence except where the permit to be converted already authorises public transport services on a particular route or routes (NLTTA Section 81). In making representations and recommendations, the following consideration will be taken into account: • An operating licence issued in place of a permit is to confer the same authority as that which has been conferred by the permit (NLTTA Section 32), except that route descriptions that are considered to be vague or inadequate may be improved Page 125 City of Cape Town: Public Transport Plan 2006 • The holder’s actual operations for the period of 180 days prior to the date of application (NLTTA Section 81) • In the case of the conversion of a permit to an operating licence for a larger vehicle the availability of ranks or terminals or other facilities or spaces for boarding and alighting from, or holding or parking the larger vehicle • Any other recommendations or representations in relation to the application. In providing input to the POLB, information will be provided to minibus taxi associations operating along the route or routes in question adequate information to allow them to give input to route descriptions. The authority conferred by a permit may not be renewed, amended or transferred unless the permit has first been converted to an operating licence. 7.12.7 Operating Licences for Contracted Services Representations and recommendations to the POLB with respect to an application for the granting, renewal, amendment or transfer of an operating licence for a contracted service will include the following: • The availability and improvement needs of terminals and bus stopping facilities on the route in question for boarding and alighting of passengers • Whether the application is supported in light of the Operating Licences Strategy and Public Transport Plan • Any other recommendations or representation in relation to the application Existing contracted services (interim and current tendered contracts) are to be replaced, by the relevant government departments, with Commercial and Subsidised Service Contracts. The PTP concurs with the principle of user charging or cost recovery in that users should pay for all or most of the costs related to the service in question. Where services are subsidised, these subsidies should be aimed to assist currently marginalised users and those who have poor access to social and economic activity. Where a commercial service contract, subsidised service contract, current tendered contract or interim contract has been terminated for any reason, the POLB must withdraw the operating licence(s) or permit(s) provided in terms of the contract (NLTTA Section 42). Page 126 City of Cape Town: Public Transport Plan 2006 7.12.8 Operating Licences for Non-Contracted Services Recommendations and representations to the POLB with respect to an application for the granting, renewal, amendment or transfer of an operating licence for a non-contracted service will take into account the following: • The availability of ranks or terminals or other facilities or spaces for boarding or alighting from, or holding or parking vehicles • Whether the application is supported in the light of the Operating Licences Strategy and Public Transport Plan • Whether or not the public transport requirements for the particular route or routes are adequately served by an existing public transport service of a similar nature, standard or quality provided in terms of a commercial service contract or subsidised service contract or in terms of operating licences as shown by the City’s transport plans • The existence of any By-Law, regulation, prohibition, limitation or restriction that is relevant to the transport service that the applicant proposes to operate • The period for which the operating licence should be issued • Any other recommendations or representations in relation to the application The non-availability of ranking space at a public transport facility owned by the City is not sufficient reason not to support an application for an operating licence. Instead, when considering any application for an operating licence for a minibus-taxi service, the City requires the applicant to nominate their “priority route” to assist the City to best manage the public transport facilities used by that route. The following will be considered, when in receipt of an application for an operating licence for long-distance services: • The days of the week or month and time of day for departure • For a minibus-taxi service, that passengers may not be picked up or set down en route unless the operator has reached agreement in this regard with the City and other relevant transport authorities and with the taxi associations operating locally in the area concerned Long-distance services should preferably be operated by vehicles that also provide a public transport service within the City. Page 127 City of Cape Town: Public Transport Plan 2006 When in receipt of an application for an operating licence for a metered taxi service, the latest version of its Operational Plan for metered taxi services that the City is developing with the industry will be taken into account. When considering an application for an operating licence for tourist services, applications for services to operate tours, would be preferred. Services that are predominantly of the shuttle/transfer nature should be operated by other types of public transport services. 7.12.9 Validity Period for Operating Licences No operating licences may be issued for longer than five years (except where a permit with a long validity period was converted to an operating licence) (NLTTA Section 35). When considering the representations and recommendations to the POLB with respect to the validity period for an operating licence for contracted services, the validity period shall be only for the duration and subject to the terms and conditions of the contract. The period may be amended to extend the duration thereof where the duration of the relevant contract is extended (NLTTA Section 40). When considering the representations and recommendations to the POLB with respect to the validity period for an operating licence for non-contracted services, the following may be included: • Current and envisaged trends in utilisation on the route, routes or in the particular area • Efficiency of the proposed services in meeting user needs • Likelihood that, in future, the public transport service for which the application is being made may no longer be required in terms of the City’s transport plans • Likelihood that the public transport service for which the application is being made may become the subject of a commercial service contract or a subsidised service contract Operating licences for charter services, long-distance services, staff and tourist services must be for a fixed period (NLTTA Section 88). 7.12.10 Cancellation of Operating Licences not Brought Into Use The City may bring to the notice of the POLB that an operating licence converted from a permit has not been brought into use within 180 days. It may also bring to the notice of the POLB that a service authorised by a permit or an operating licence has not been observed by the City to operate and may therefore not be faithfully carrying out the conditions or requirements of the authority (Section 78(5)(c) and Section 25(1)(a) of the Page 128 City of Cape Town: Public Transport Plan 2006 Road Transportation Act, 1977). The POLB may then call on the holder to advance good reasons why the authority to operate that service should not be suspended or cancelled. 7.12.11 Withdrawal of Operating Licence or Permit in Rationalisation of Public Transport Services If there is a need to rationalise public transport services, or if there is an oversupply of transport, resulting in an existing non-contracted service being no longer required, and no conditions are attached to the operating licence that imply or state the contrary, the City will use its best endeavours to offer the holder of the permit or operating licence an alternative service or services in the place of the existing service. Such an offer may not be refused unreasonably by that holder (NLTTA Section 51). Should the permit or operating licence be withdrawn, payment of fair compensation will be considered in accordance with the requirements of the National Land Transport Transition Act, 2000 (Act No.22 of 2000). 7.12.12 Special Needs Passengers The needs for special categories of passengers will be considered when making representations and recommendations to the POLB with regard to applications for operating licences. Special needs are to be met, as far as may be possible, by the system provided for mainstream public transport (NLTTA Section 4). 7.12.13 Conditions to be Recommended Representations to the POLB for conditions to be imposed on operating licences that have been decided to be granted, renewal, amended or transferred may include the following conditions: • route, or routes/area, on which services can operate • that the operating licence is brought into use within 180 days or advance good reason for not doing so • that the authorised vehicle, whilst in a public transport facility, including a holding area, that is provided for it by the City, is operated in accordance with any management procedures and/or regulations that the City has put in place at that facility • the validity period of the operating licence being a minimum of one year and, if subsequently the City do not recommend its renewal or transfer, compensation is not payable to the holder of the operating licence Page 129 City of Cape Town: Public Transport Plan 2006 8. PUBLIC TRANSPORT SUPPORT SYSTEMS 8.1 PUBLIC TRANSPORT INFRASTRUCTURE : FACILITIES The City has made substantial investment in recent years in developing, upgrading, and improving public transport facilities. These take the form of multi-modal public transport interchanges, bus terminals, and taxi ranks. Interchange management regimes have also been instituted. The City commissioned a study to develop design guidelines on the design and amenities requirements for different categories of facilities based on size and levels of passenger utilisation: • Category A (off-street): High passenger volumes - greater than 20 000 passengers/day • Category B (off-street): Medium/High passenger volumes – 3000 to 20 000 passengers/day • Category C (off-street): Low passenger volumes – less than 3000 passengers/day • Category D (on-street): Moderate passenger volumes – greater than 1000 passengers/day • Category E (on-street): Low passenger volumes – less than 1000 passengers/day The study identified a number of policies to guide prioritisation of development of these facilities: • Policy Statement 1: Focus on development of high-volume facilities requiring substantial investment to achieve the Design Guideline benchmark • Policy Statement 2: Focus on formalising informal terminal facilities without amenities that process moderate to high volumes • Policy Statement 3: Focus on terminal facilities providing feeder services to the Klipfontein Corridor and other corridors should they become priority • Policy Statement 4: Place emphasis on specific attribute (eg facilities for Special Needs Passengers, passenger shelters, surveillance equipment) if identified at any time by the City as a strategic objective Page 130 City of Cape Town: Public Transport Plan 2006 • Policy Statement 5: Balance maintenance and development needs, having due regard for the cost implications of substandard maintenance • Policy Statement 6: Focus on en-route public transport stops that process the highest boarding and alighting passenger volumes (eg 5th percentile) ISSUES • Many facilities do not meet the benchmarks and design guidelines prepared by the City • Certain facilities need to be modified and expanded to accommodate large vehicles such as articulated buses which are proposed to be used in the design of the new scheduled service contracts, and taxi recap vehicles • New facilities will be required to support the public transport corridors and nodes • Additional facilities will be required to accommodate the growth in road based public transport services • Increased levels of maintenance are required to maintain the investment in public transport facilities in a good state of repair • A number of facilities are now redundant or standing empty and subject to vandalism STRATEGIES • Implement the upgrading, redesign, and development of new facilities in accordance with the needs of the restructured transport system • Provide additional public transport facilities to accommodate the growth in public transport • Upgrade existing facilities to comply with the standards required in the design guidelines • Increase levels of maintenance to retain the facilities in good condition • Introduce access control at public transport interchanges as part of the rank management system Page 131 City of Cape Town: Public Transport Plan 2006 Public transport facilities have been identified and prioritised to support public transport services and improve conditions for passengers. The restructured public transport system, which is intended to be introduced in phases, will alter the functioning of a number of these facilities. For instance, the restructured system has identified the need for articulated buses on certain high volume routes, a number of existing minibus-taxi services would be transformed into scheduled services using higher capacity vehicles. The change in the functioning of these facilities will require a redesign to accommodate the needs of the restructured system. The following approach needs to be adopted: • As part of the implementation programme, the design of projects which have been identified will be reviewed in the light of the needs of the restructured system • Facilities will be designed for flexibility to accommodate different sized vehicles eg taxi recap vehicles, standard buses, articulated buses • Projects whose function is not affected by the restructured system can be prioritised and implemented with minimal risk of abortive expenditure • Projects affected by the restructured system will be reviewed and the need for low cost interim improvements which will limit abortive expenditure will be evaluated PROJECTS Project L1: Design and Construction of Improved and New Public Transport Interchanges Existing Public Transport Interchanges will be upgraded and improved to bring them to the standard and benchmark required. The need for new Public Transport Interchange will be identified and new interchanges constructed. The design of facilities will need to allow for flexibility to accommodate different sized vehicles, for instance taxi recap vehicles, articulated buses. As the restructured scheduled services are phased in with the appropriate vehicles, facilities will need to be adapted to accommodate these vehicles. The following low risk/committed projects will be proceeded with: • Fisantekraal • Somerset West • Mitchells Plain Southern Terminal • Khayelitsha Rail Extension (Stations 4 & 4a) • Claremont CBD • Khayelitsha CBD • Hanover Park Bus Facility • Lentegeur Page 132 City of Cape Town: Public Transport Plan 2006 • • • Project L2: Ysterplaat Nomzamo Macassar Design and Construction of Minibus Taxi Ranks Minibus-taxi ranks will be upgraded and new facilities provided where required. The following projects will be implemented: • • • • • Project L3: Durbanville Taxi Rank (North) Edgemead Taxi Rank Imizamo Yethu Taxi Facilities: Hout Bay Masiphumelele (Site 5) Taxi Rank Table View Taxi Rank (Bayside) Facilities Needs of Taxi Recapitalisation Programme This project will entail the infrastructure needs and design modifications at public transport facilities to accommodate taxi recap vehicles will be assessed. These needs to be met as far as possible by implementing modifications at the facilities. Project L4: General Public Transport Facilities Improvements of public transport facilities like: • • • • Project L5: Bus/Taxi Embayments: General Provision Provision of Bus/Taxi shelters Station Upgrade Signalling Khayelitsha Rail Extension Road-over–Rail Bridges, transport interchanges and access roads will be constructed in order to improve the service. Page 133 City of Cape Town: Public Transport Plan 2006 8.2 PUBLIC TRANSPORT INFRASTRUCTURE: PRIORITY LANES The City has made a concerted effort to improve the average journey times of public transport by constructing several priority bus/minibus taxi lanes on major routes. For example, to assist the movement from the metro south east areas to the central area, lanes have been provided on sections of the N2 freeway, Klipfontein Road and Victoria Road. Likewise, sections of lanes have been provided on Modderdam Road or Vanguard Drive to assist south-north travel. The location of existing lanes is shown in Figure 8.1. A list of the lanes is given in Table 8.1 which also indicates whether the lane is marked in the slow (left) or fast (right) lane of the roads cross-section. TABLE 8.1: LOCATION OF EXISTING PUBLIC TRANSPORT PRIORITY LANES ROAD FROM TO LENGTH POSITION (km) 1. N2 Vanguard Drive Liesbeek Parkway 5.5 Far right 2. Klipfontein Vanguard Drive Jan Smuts Drive 2.9 Left 3. Vanguard Drive Klipfontein Gunners Circle 4.0 Left 4. Modderdam Borchards Quarry De La Rey 1.9 Left 5. Lansdowne New Strandfontein Wetton 0.5 Left 6. Main Road N2 Russel 4.0 Left Page 134 City of Cape Town: Public Transport Plan 2006 FIGURE 8.1: DESIGNATED BUS & MINIBUS-TAXI LANES Page 135 City of Cape Town: Public Transport Plan 2006 Surveys undertaken by the City show that the infringement of the lanes by mixed traffic varies for different roads. For example, more light vehicles were observed to travel in the public transport lane on the N2 in the morning peak period than in each of the mixed traffic lanes. This model split is shown in Figure 8.2. In contrast, light vehicles did not use the public transport lanes on Klipfontein Road (Figure 8.3) and Main Road (Figure 8.4). The resulting operating speeds of different section of lanes during peak conditions therefore varies from 12.5 km/hr on the N2 to 23 km/hr and 26 km/hr on Klipfontein Road and Main Road respectively. A key to the success of priority lanes is their effective law enforcement to prevent general traffic from using the lanes. Currently, usage of none of the lanes is enforced and the operation of all is impeded to a varying degree. This is particular so on the N2 freeway. Enforcement of the N2 public transport priority lane should be undertaken only when the extension of the lane from Vanguard Drive to Borchards Quarry at the airport has been completed. Over the length of the priority lane (11.24 km), the travel time saving would be 42 minutes during the peak based on an operating speed of 60km/hr compared with the existing average observed speed of 12,5 km/hr. A recent study by the City proposes that some of the existing priority lanes are extended and that new lanes are provided elsewhere in the City. The locations of the proposed facilities are shown in Figure 8.1 and listed in Table 8.2. Introduction of these lanes, plus effective law enforcement of all lanes should increase the operating speed of public transport vehicles throughout the City. This will provide shorter journey times for passengers and allow buses and minibus-taxis to make more than one trip during the peak periods. Page 136 City of Cape Town: Public Transport Plan 2006 EXTENSIONS PROPOSED TABLE 8.2: PROPOSED EXTENSIONS AND NEW PUBLIC TRANSPORT PRIORITY LANES ROAD FROM TO 1 R27 Racecourse Rd Section Rd Distance 6.66 2 3 Voortrekker/Albert Rd Koeberg Rd Koeberg Rd Blaauwberg Rd Russel St Voortrekker Rd 4.33 10.91 4 Ottery Rd Strandfontein Rd Rosmead Ave 4.41 5 Strandfontein Rd Spine Rd 5th Ave 5.03 6 Turfhall Rd Vanguard Dr Flamingo Cres 3.30 7 Wetton Rd Strandfontein Rd Rosmead Ave 3.49 8 Lansdowne Rd Prince Arthur Palmyra Rd 3.22 9 Blaauwberg Rd R27 Koeberg Rd 3.73 10 11 Main Rd Main Rd Russel St Campground Rd N2 Stanhope Rd 3.98 0.77 12 Main Rd Wetton Rd Constantia Rd 1.33 13 Plattekloof Rd Koeberg Rd N7 1.25 14 Bosmansdam Rd Montague Dr N7 1.20 15 N2 Borchards Quarry Vanguard Dr 5.75 16 N2 Oswald Pirow Liesbeek Parkway 5.72 17 18 Klipfontein Rd Klipfontein Rd Jan Smuts Dr NY1 Liesbeek Parkway Vanguard Dr 3.42 2.47 19 Vanguard Dr Aft Gunners Circle Voortrekker Rd 2.41 Source: City of Cape Town Page 137 City of Cape Town: Public Transport Plan 2006 N2 after Jan Smuts (06:00 - 09:00) 5000 388 NUMBER OF VEHICLES 4000 295 330 38 251 96 48 113 67 3000 3,153 3,422 3,521 2000 1000 0 Lane 1 Lane 2 Bus Lane TIME PERIOD Light Vehicle Heavy Vehicle Bus Minibus-Taxi Source: City of Cape Town FIGURE 8.2: MODAL SPLIT ACROSS LANES ON THE N2 Klipfontein Rd after Hazel Rd 2000 104 NUMBER OF VEHICLES 1500 63 20 7 274 33 1000 1,443 1,137 500 223 57 34 0 Lane 1 Lane 2 1 Bus Lane TIME PERIOD Light Vehicle Heavy Vehicle Bus Minibus-Taxi Source: City of Cape Town FIGURE 8.3: MODAL SPLIT ACROSS LANES ON KLIPFONTEIN ROAD Page 138 City of Cape Town: Public Transport Plan 2006 Main Rd after Durham Ave 1400 59 NUMBER OF VEHICLES 1200 14 1000 800 21 115 88 28 600 1,139 400 723 141 200 98 21 0 Lane 1 Lane 2 0 Bus Lane TIME PERIOD Light Vehicle Heavy Vehicle Bus Minibus-Taxi Source: City of Cape Town FIGURE 8.4: MODEL SPLIT ACROSS LANES ON MAIN ROAD Page 139 City of Cape Town: Public Transport Plan 2006 ISSUES • Illegal usage of public transport lanes by private vehicles • Parked vehicles obstruct movement along public transport lanes • No prioritisation for public transport vehicles at intersections • Incomplete network of lanes STRATEGIES • Provide effective law enforcement of public transport lanes to present illegal usage of lanes by general traffic • Provide prioritisation for public transport vehicles through major intersections • Extend existing and provide new priority lanes where needed to improve the operating speeds of public transport vehicles • Ensure the usage of priority lanes by public transport vehicles through promotion of mixed land use and high densities along corridors and at nodes PROJECTS Project M1: Law Enforcement of Public Transport Lanes Jurisdiction of many of the major roads used by public transport vehicles is shared by provincial and local government. The purpose of this project is to co-ordinate law enforcement on these roads so as to discourage the illegal usage of priority lanes by general traffic. Project M2: Prioritisation for Intersections Public Transport Vehicles through Major The purpose of this project will be to study, design and implement a system of providing prioritisation for public transport vehicles through major intersections. Page 140 City of Cape Town: Public Transport Plan 2006 Project M3: Extend and Provide New Priority Lanes The City has identified strategic locations in the road network where priority lanes could be provided to shorten the journey times of passengers and improve the operating speeds of public transport vehicles. This project will undertake the design of these proposals and plan their implementation. Specific tasks will be to select the best cross-section for the infrastructure (lane or busway) and the effect of its implementation on general traffic. 8.3 NON MOTORISED TRANSPORT Most journeys made by mainstream public transport involve a link where the passenger utilises “non-motorised transport” (NMT). This link can be on foot or bicycle. It is generally at the beginning and end of the journey when the passenger travels to join the service from their home and leaves it to reach their destination. Safe, pleasant and well maintained sidewalks and cycle paths are therefore an important component in promoting and operating public transport services in the City. ISSUES • NMT is not generally recognised as a mode of transport. This lack of recognition is manifested in a general lack of consideration for pedestrians and cyclists by motorists • The NMT environment in Cape Town is generally characterized as a poor quality environment. Sidewalks are often not provided or are poorly maintained and inadequately lit. Public spaces are often not sociable, seldom used and infiltrated by crime. • In the past there has been a lack of an integrated planning approach which recognises that NMT forms an important component of a passengers journey. STRATEGIES • Strategies have been identified to improve the NMT environment in the City. Those that relate to public transport include: - Provision of an integrated transport planning approach that includes NMT - Improvements to connectivity and mobility involving planning and provision of NMT infrastructure that supports public transport - Provision of people safety and security Page 141 City of Cape Town: Public Transport Plan 2006 PROJECTS Project N1: Development of NMT on the Klipfontein Corridor This project entails the provision of an NMT network to support the Klipfontein Public Transport Corridor will be designed and implemented. The short and medium term projects include: • Access to Nolungile Station, Improved pedestrian environment along Lansdowne Road, linked to Njongo Avenue • Access to Nonqubela Station, Improved pedestrian environment along Aliam Street and Tabulele Avenue. Includes sidewalks, traffic calming, landscaping, stairs to pedestrian bridge • Spine Road, NMT link along Spine Road between Tourist Gateway and Lansdowne Road intersection • NY1, NMT link between Klipfontein Road and Lansdowne Road • Ngulube/Emms Drive, NMT link between Philippi Station and Klipfontein Road • Heideveld Pedestrian Bridge, street to street pedestrian bridge over rail at Heideveld Station • NY3/ Terminus/ Sithandatu, NMT link • Big Lotus River, NMT link between Klipfontein and Nyanga Station • Bosduif/Petunia Road, NMT link along Bosduif and Petunia to Klipfontein Road • Hazel Road, NMT link along Hazel/ Pooke/ Surran Roads between Klipfontein and Hanover Park • Klipfontein/ Durban Road, NMT link between Red Cross Hospital and Main Road Mowbray • Liesbeek Parkway, NMT link along Liesbeek Parkway, Albert Road, Salt River, New Market Street to CBD • Salt River Focus Area, Salt River Circle pedestrian facilities and pedestrian link between Salt River station and Victoria Road via Cecil Road, Salt River Page 142 City of Cape Town: Public Transport Plan 2006 • Woodstock Focus Area, pedestrian link between Woodstock Station and Zonnebloem via Station Road and Searle Street, Woodstock Project N2: Development of City-Wide NMT Network NMT networks will be developed aimed at: • The movement of children to crèches, education, sport and recreation facilities and amenities along routes that are comfortable, safe and fun to walk/cycle along • Movement in the off-peak periods, for those doing shopping, etc • The movement of employed persons using public transport on a daily basis along routes that are comfortable, safe, convenient and provide opportunities for social and economic interaction The following projects are included: • • • • • • • • • • • • 8.4 NY3/Terminus/Sithathu, Gugulethu NY3/Koornhof/Sithathu, Gugulethu NY1, Gugulethu (Completion) Mew Way, Khayelitsha Spine Road, Khayelitsha/Mitchells Plain Swartklip Road, Mitchells Plain Morgenster Road, Mitchells Plain Beach Road, Greenpoint Somerset Road, Greenpoint Willie van Schoor/ Carl Cronje, Bellville Modderdam/ Symphony, Bellville Marine Drive, Paarden Eiland/ Milnerton FARE POLICY AND SUBSIDY SYSTEM Currently the responsibility to set the fare policy and subsidy system and fare levels does not lie with the City. Commuter rail fares are determined by the national government, bus fares by national and provincial government and minibus-taxi fares by the operator. However, the City’s vision for public transport requires public transport to be affordable both to the passenger and the provider of the service. Consequently, a key driver to realise this vision are the fare policy and subsidy systems that are adopted. Page 143 City of Cape Town: Public Transport Plan 2006 The fare policy determines the structure of the fares. The levels of fares charged to the passenger in terms of the fare structure should reflect the level of service offered by a particular service as well as the cost of providing that service. The structure is to adhere to the following general principles: • • • Fares should be used as an instrument for achieving overall transport policy objectives The structure should be user friendly, transparent and easily understood by all A uniform fare structure should apply to commuter rail, bus and minibus taxi-type services Where users cannot afford the full commercial cost of services, the fares should be subsidised. In such cases, subsidies should be allocated to targeted recipients who are most in need of the subsidy. The desired level of subsidy will depend on the needs of each recipient group and the level of funding required to achieve the desired goals. The actual level of subsidy will depend on the availability of sustainable funding. Its allocation should, as far as feasible and practical, be directed at the intended recipients rather than the service provider. ISSUES • A fare policy and subsidy policy needs to be developed to support the City’s transport and developmental agenda aimed at more equitable and socially just provision of transport • The subsidy policy needs to balance the affordability both of the users of public transport and the funding agency • Lack of an agreed fare structure across the different modes of transport • The need for fare structure and fare levels to be applied to the restructured road based public transport system to be implemented in the transformation of the existing interim contract to the scheduled service contracts STRATEGIES • Review and development of a fare structure and subsidy policy in the light of the City’s transport and development agenda. This needs to be considered together with the cost of providing the restructured and enhanced service through the tendered contracts • Develop a revised fare structure to be implemented with the introduction of the restructured scheduled public transport services • Determine fare levels Page 144 City of Cape Town: Public Transport Plan 2006 PROJECTS Project O1: Fare Policy and Subsidy Policy This project will entail a revision and development of a new fare structure for the restructured public transport system. The project will include options for targeting subsidy in terms of the City’s policy, affordability of users, and the subsidising agency, subsidy levels required, subsidy contributions from different spheres of governments. The project will need to take into account the costs of the enhanced services to be provided through the restructured service and tender contracts. 8.5 INTEGRATED FARE MANAGEMENT AND AVL SYSTEM One of the City’s objectives is the transformation of the existing public transport system from one in which commuter rail, buses and minibus taxis operate substantially in competition with each other into an integrated, restructured system which provides a seamless journey for its passengers. A multi-modal, integrated fare management and automatic vehicle location (AVL) system is essential to the success of this objective as it will: • • • • • • • Provide the passenger with a seamless ticketing interface between public transport modes Provide a safer, more user-friendly environment by reducing the risk of theft of cash Reduce fare evasion and fraud Increase flexibility in implementing new fare structures Provide better management and monitoring information Provide better fleet management Provide real-time passenger information An integrated ticketing system consists of the following components: • • • Ticket and smartcard sales and distribution system Electronic verification and access control system Back office and management information system The ticket and smartcard sales and distribution system typically includes a combination of different options, such as: • • • • Automatic vending machines at interchanges and principal stops Point of sale equipment in retail outlets Traditional ticketing offices Portable ticket issuing and verification machines Page 145 City of Cape Town: Public Transport Plan 2006 The electronic verification and access control systems differ for the different modes of service. Commuter rail and Bus Rapid Transit services utilise electronically controlled access gates at platforms whilst standard buses, including minibuses, verify tickets onboard the vehicle. All vehicles providing scheduled, contracted services and, ideally all unscheduled vehicles and metered taxis should be fitted with compliant equipment. The Back Office and Management Information System captures and audits the ticketing information for all the modes and individual operators using the system. Currently, both the South African Rail Commuter Corporation and the Provincial Government: Western Cape are investigating the provision of ticketing systems for commuter rail and road-based services. It is the intention of the City to ensure that the implementation of the ticketing system achieves the objectives of the City. Complementary to the provision of the integrated fare management system is an Automatic Vehicle Location (AVL) system. This comprises: • • Geographical location device on-board the vehicle Back office and management system It enables the position of the vehicle to be monitored by the book office and management staff and alerts that staff to potential problems so that they can instruct negating actions. It also provides factual data on which to regulate services that are provided under contracts. ISSUES • • • Existing ticketing systems are not compatible with each other Technical specifications have not been agreed by all parties More than one stakeholder is developing the system STRATEGIES • Seek agreement by all stakeholders on technical specifications • Establish, with relevant stakeholders, back office and management information system for an integrated fare management and automatic vehicle location systems Project P1: Development of Integrated Fare Management and AVL System Tender specifications for the provision of the Integrated Fare Management System and Automatic Vehicle Location will be developed. Page 146 City of Cape Town: Public Transport Plan 2006 Project P2: Implementation of an Integrated Fare Management System The Integrated Fare Management System will be implemented to tie in with the implementation of the contracts for scheduled services. The project will include: • • • • 8.6 The back office or data warehouse Distribution system Ticketing system Access controls SAFETY AND SECURITY Public transport passengers expect to be able to undertake their whole journey in a safe, roadworthy vehicle and without the threat of their personal security. Safety and security must be a pre-requisite in the trip-chain of the public transport service, which consists of the walking component, the board/alighting component and the vehicle trip itself. These components together comprise the public transport journey, and therefore the safety and security of the passenger is the joint responsibility of government and the operator of the system. ISSUES The issues are complex, and affect the different modes in different ways. The main ones are: Safety: • Poor driving standards of road-based public transport vehicles, mainly minibus-taxis but also certain classes of buses • The use of unroadworthy vehicles, mainly the minibus-taxis but also certain buses Security: • A lack of a co-ordinated source of information on incidents especially at access points and on walking routes to stations and ranks • The fragmentation of responsibility for safety and security • Crime and violence on the rail system. Not only have there been many casualties, but the lack of proper policing on trains and at stations has created the perception that the train service is unsafe and undesirable • Conflict within the minibus-taxi industry Page 147 City of Cape Town: Public Transport Plan 2006 STRATEGIES It is clear that the future improvement of public transport lies not only in the provision of a good network and regular reliable services, but a great deal of attention must be placed on improving both the safety and security on public transport. The strategies for achieving this objective are: Safety: • Monitoring the compliance of operators to maintain vehicle, driver and operational safety standards • Improvement of the standard of vehicles used for public transport, particularly roadbased vehicles, by rigorous and systematic enforcement Security: • Co-ordination of the efforts of all agencies involved in law enforcement, operational practices, local and provincial government agencies involved in public transport administration and the operators of public transport • Collection of information on crime, accidents and incidents involving all components of the public transport trip-chain, and to develop an integrated database to better understand the situation and to identify hot spots • The development of a detailed security strategy PROJECTS Project Q1: Deployment of Security Services This project will entail the continuation of the management of interchanges and the deployment of security personnel at public transport interchanges under contract with the City. Further contracts will be implemented at new major interchanges as they are implemented. A review of the contract requirements in terms of personnel deployed will be undertaken as part of this project. Facility management will be expanded to include mechanisms such as access control and rank tokens. Project Q2: Interchange Management Advisory Committee (IMAC) Interchange Management Advisory Committee (IMAC) will be retained to provide a forum for all stakeholders of public transport interchanges, Page 148 City of Cape Town: Public Transport Plan 2006 operators, minibus-taxi associations, formal and informal traders, traffic authorities and user representatives. The Committees serve as a forum to canvass views on the needs, management and operational aspects of the Public Transport Interchanges. New IMAC’s will be formed for the new public transport interchanges to be developed. Project Q3: Co-ordinate Strategy for Security on Public Transport This project is to develop a co-ordinated strategy among all the agencies involved in security to improve security on public transport. Project Q4: Integrated Information System This project is to develop an integrated information system on security incidents on the public transport system. The information system will need to be continually updated. The aim is to identify the high incident crime areas for focussed and enhanced security measures. Project Q5: Pilot Project of Public Transport Safety and Security Audit This project is to undertake a pilot project in a high crime public transport facility (taxi rank, public transport interchange, bus terminus) of an audit to establish: • Safety and security design flaws at the facility • How communities may become involved in public transport safety and security • A plan for the upgrade of the selected facility • To gain a better understanding of the factors that impact on public transport safety and security in developing a “public safety and security case study and handbook” that may be used as a reference in the implementation of safety and security initiatives at other public transport facilities Project Q6: Provision of CCTV on Trains Extend the pilot project to provide CCTV on the train service. The pilot provided was funded with contributions from the City. The pilot project will be expanded to cover additional number of trains. Page 149 City of Cape Town: Public Transport Plan 2006 8.7 LAW ENFORCEMENT The enforcement of the relevant laws regulating the public transport industry has been inadequately applied in Cape Town for many years, and this has led to a situation where many road-based public transport operators provide illegal transport and use vehicles of poor quality. Cape Town has in the past made attempts to bring about effective public transport law enforcement through the formation within the traffic department of “taxi units”, but these have been insufficiently resourced. All sectors of the public transport industry must be made to comply with the laws requiring public transport operating licenses, roadworthy vehicles and the licensing of drivers. The transformation of public transport services as envisaged in this Plan will need strong and concerted enforcement, political support and the necessary resources. ISSUES The major issues are: • The lack of enforcement of operating licenses, which has led to a high number of illegal operations primarily in the minibus-taxi and charter services. • Unacceptable numbers of road-based public transport vehicles, primarily minibus-taxis and sedan taxis, also certain buses operating long distance transport and providing learner transport, are unroadworthy due to the lack of enforcement. • Insufficient resources are provided for targeting the enforcement of public transport and road traffic legislative provisions relating to operating licences, vehicle licences and drivers licences. • The general lawlessness with regard to public transport operations encourages an environment of non-compliance with laws in general, including criminal laws. This has resulted in a minibus-taxi industry dominated by gangsterism and extortion. STRATEGIES Proper concerted enforcement of public transport operations has long been recognised as the key to transformation of the current public transport system into a planned, regulated and organised system. Without devising and then implementing an effective enforcement strategy, any attempt to restore and improve public transport will be ineffective. The strategies to achieve this vital objective are: • Establishment of a special unit for enforcement of public transport in Cape Town, consisting of transport inspectors and traffic officers, sufficiently resourced to effectively restore and maintain law within the public transport industry Page 150 City of Cape Town: Public Transport Plan 2006 • Provision of the necessary impoundment facilities • Provision of facilities throughout the City for the efficient spot-testing of vehicles for fitness PROJECTS Project R1: Special Public Transport Unit This project is to establish a specialised public transport unit dedicated to public transport law enforcement. Its main purpose is to undertake enforcement of operating licences. Project R2: CCTV Enforcement of Public Transport Lanes Technology solutions for the enforcement of public transport lanes will be implemented. The project will commence on the N2 MBT lanes and extend to the Klipfontein Road when the bus lanes are implemented. The project will then extend to other corridor projects where public priority measures are implemented. 8.8 PUBLIC TRANSPORT INFORMATION Information provision is a key component of public transport provision and its promotion. It: • • • • Provides current users with clear details on services to undertake the required trip Informs users of any important operational change Reassures the passenger, therefore encourages them to use the service again Acts as a specific “trigger” and places public transport “in the frame” which can lead to a re-think of usual behaviour A passenger information strategy is built around the chain of information requirements : MAIN CATEGORY SUB-CATEGORY OF INFORMATION TYPE Awareness Journey Planning System Access In-trip Information Network Coverage Route & Fare information Stop & Station Access, Route Identification, Local Area Orientation Service Information, Real Time ISSUES • Lack of comprehensive passenger information covering the complete journey chain: Page 151 City of Cape Town: Public Transport Plan 2006 - Pre-travel information In-travel information (static) In-travel information (real time) Customer care/feedback • The MTI Call Centre provides a good service but is not yet comprehensive to cover all travel modes adequately • The passenger information will need wholesale updating to take into account the proposed restructuring of the scheduled service STRATEGIES • Promote & expand the Metro Trans Info call centre as the single point of contact for all telephonic and web-based travel information • Develop a comprehensive passenger information system PROJECTS Project S1: MTI Call Centre The MTI Call Centre will be maintained and further developed to take into account the proposed restructured public transport service. The service will be expanded to provide passenger information across all modes including minibus-taxis and metered taxis. The option of using the MTI call centre to undertake commuter satisfaction surveys will be evaluated. The use of the MTI call centre to monitor complaints will also be evaluated. Project S2: Development of a Comprehensive Passenger Information System This project involves the development of a comprehensive passenger information system which will include: • • • • • • • • • MTI Call Centre Timetables Posters Information boards at public interchanges, ranks and terminals At stop information On-board vehicle information Signage Real time information etc Page 152 City of Cape Town: Public Transport Plan 2006 Project S3: Implementation of the Passenger Information System A comprehensive passenger information system will be implemented. 8.9 PUBLIC TRANSPORT BRANDING AND MARKETING The marketing and promotion of public transport is a vital element of changing peoples perceptions, enlisting co-operation by all stakeholders, and building support for the public transport system. These strategies will form an important element of the immediate strategy to retain existing riders and the medium to longer term drive to bring a shift from private to public transport. Successful marketing approaches must follow product strategies tailored to the selected target market. There are essentially four broad marketing strategies to select from, as indicated below: Current Market New Markets Current Products New Products Market Penetration Strategies Product Development Strategies Market Development Strategies Diversification Strategies ISSUES • Poor perceptions exist of public transport in terms of quality, availability of service, safety, security, etc • The delivery of public transport is seen as fragmented and disjointed without overall coordination and management • There is a lack of information conveyed to the community of the intentions of government agencies responsible for provision of transport services • Absence of livery for the services to be put out as tendered contracts STRATEGIES • Marketing priorities must reflect the core corporate priorities. Given clear product and service deficiencies, the appropriate focus is to strive for a dramatically altered service targeted at the current public transport market. (Product Development Strategies) • The marketing role must focus foremost on aligning opinion internally and politically making the case for fundamentally restructuring the public transport system. Vision Page 153 City of Cape Town: Public Transport Plan 2006 Setting, Communication and Internal Marketing to achieve alignment within and between Provincial and Metropolitan authorities as well as stakeholders is crucial • Any relevant promotional activity needs to be targeted and focussed clearly on the visible improvements being pursued on a transport corridor basis • Develop a strong, recognisable brand and livery for the total public transport system • Promote and market public transport aimed at changing perceptions PROJECTS Project T1: Develop Public Transport Brand This project is to develop the branding for public transport in the City to support the marketing and promotion of public transport. The branding will apply all the full spectrum of public transport ie vehicles, facilities, passenger information, promotion material, etc. Project T2: Develop the Livery for Contracted Services The livery for the contracted services to be operated under the scheduled service contracts will be developed and specified. Project T3: Develop and Implement a Comprehensive Marketing Strategy This project is to develop a comprehensive programme to promote and market public transport. Based on the project completed by the City in 2004, the components could include the following: • • • • • • • Vision selling Market analysis Stakeholder communication Political marketing General promotion Branding and corporate identification Target marketing of specific projects 8.10 PUBLIC TRANSPORT SERVICE AND QUALITY CHARTER A service and quality charter is a high level agreement between transport authorities, and the public to a set of performance goals and good practices. Such an agreement is undertaken with the commitment of working together to achieve better outcomes to enable users of public transport to assert their right to be involved in decisions on the type and form of public transport, which directly affects them. Page 154 City of Cape Town: Public Transport Plan 2006 Quality must be implemented in a “contract and partnership” based approach: Contract based: between the public authority and the operators, for the aspects which depend on the operators and on the authorities. The contracts can contain financial incentives for improvement and continual evaluation by the Transport authorities to ensure compliance. Partnership based: for all the aspects that require the involvement of several stakeholders. ISSUES • Currently, the City does not have control over the performance standards achieved by the providers of bus, rail, minibus-taxi or metered taxi services. Performance targets and key indicators are the basis to performance management of public transport services operating within the City of Cape Town • Detailing of the set standards and performance targets which are relevant, achievable and affordable must be undertaken prior to any written commitment in the form of a customer charter. Clearly the specification of these targets will be a significant issue for debate between service providers and the City of Cape Town. • A national charter is being prepared by the Department of Transport but is not yet available and may be inappropriate for the City. STRATEGIES • Undertake a realistic assessment of standards and performance targets which can form the basis of an initial service charter with service providers and the public, including aspects relevant to the functions and responsibilities of the City in bringing about improved public transport delivery • Once a clear framework for charter development is in place, develop performance agreements that relate to legal requirements and contracted provision of public transport services • Engage with commuter organisations and transport operators to develop a service and quality charter Page 155 City of Cape Town: Public Transport Plan 2006 An interim charter was previously developed by the City and can act as a guide for the development of contracted scheduled services in the interim. Trip Quality Ideally: • • • Less than 60 minutes of travelling time Maximum walking distance – 1km Maximum number of transfers to be 2 The 1km walking distance criteria is in line with the national strategic objective put forward in the White Paper on National Transport Policy. In normal society this is accepted as a reasonable standard equivalent to approximately 15 – 20 minute walking time. However, Cape Town is faced with a high crime level, especially in the marginalised areas where the use of public transport is highest. The dangers are exacerbated by poor infrastructure, inadequate lighting, and lack of surveillance. The 1km criterion should therefore be the subject of wider public debate but should not be greater if public transport is to be accessible to its passengers. Service Levels The ideal period of operation through the day should be as follows: • • 18 hours from Monday to Saturdays 15 hours on Sundays and Public Holidays Services are to be provided with a frequency which provides the capacity to meet the demand, but subject to the aim of a minimum desirable level of frequency. TABLE 8.3: DESIRABLE MINIMUM FREQUENCY OF SERVICE Mondays – Saturdays Type of Service Peak Period 06:00 – 08:30 16:00 – 18:30 10 minutes Off-Peak Period 08:30 – 16:00 20 minutes 18:30 – 20:00 30 minutes 30 minutes Line-Haul Non-Corridor Routes 20 minutes 30 minutes 30 minutes 30 minutes Feeder to Corridor Routes Feeder to Non-Corridor Routes 5 minutes 10 minutes 10 minutes 15 minutes 15 minutes 15 minutes 15 minutes 15 minutes Line-Haul Corridor Routes Evening Sundays/ Public Holidays Day/ Evening Source: Moving Ahead Pt 2 – Public Transport Operational Component PROJECTS Page 156 City of Cape Town: Public Transport Plan 2006 Project U1: Development of a Public Transport Charter A public transport charter covering the quality and level of service of public transport including the items listed in the diagram below will be developed: TRANSPORT TRANSPORT MODE MODE SPECIFIC SPECIFIC QUALITY QUALITY CHARTER CHARTER ASPECTS ASPECTS Service Service Quality Quality Components Components RAIL RAIL SERVICE SERVICE CHARTER CHARTER •• maximum maximum age age of of vehicles vehicles or or rolling rolling stock stock •• accessibility accessibility of of service service •• level level of of staff staff interaction interaction BUS BUS & & TAXI TAXI •• service service frequency frequency SERVICE SERVICE CHARTER CHARTER TRANSLATE TRANSLATE AND AND •• level level of of punctuality punctuality •• level level of of comfort comfort •• level level of of information information ARTICULATE ARTICULATE METERED METERED SERVICE SERVICE CHARTER CHARTER •• level level of of safety safety and and security security •• level level of of cleanliness cleanliness •• reimbursement reimbursement due due to to service service shortcomings shortcomings •• level level of of integration integration •• brand brand recognition recognition NMT NMT SERVICE SERVICE CHARTER CHARTER •• others… others… Project U2: Transport Forum A Transport User Forum will be established for consultation on the development of the transport system. The aim of the Forum is to service as a consultative body to identify transport problems and issues, contribute towards policy formulation, development of projects, and the monitoring of progress. The representation will be as follows: • • • • • One person per ward, elected by the ward structures Persons elected by umbrella organisations Persons elected by transport provider associations Nominated officials from the Transport Authority Nominated officials from the PGWC Department of Transport and Public Works Page 157 City of Cape Town: Public Transport Plan 2006 9. PLANNING PROGRAMMES AND PROJECTS 9.1 INTRODUCTION A continuing programme the further planning, development and refinement of the public transport system will be undertaken as part of the implementation of the Public Transport Plan. This continued planning and refinement is required because of: • the rapid urbanisation and major socio-economic changes taking place in the City which places new and changing demands on public transport • major land use changes • the dynamic and changeable nature of public transport • changes in the economic outlook in the country and in the City • changing and rising aspirations of existing and potential public transport customers • technological changes in transport A comprehensive programme and set of projects is required as part of the Public Transport Plan strategy in order to: • to position the City to anticipate and make the necessary interventions to respond to the pressures of socio-economic and technological environments • to refine and improve the planning information and planning techniques in order to improve planning processes and planning responses • to monitor and review the progress towards the attainment of the public transport goals and objectives • to comply with the requirements to update and review the statutory plans This Chapter sets out the planning programme to be implemented as part of the Public Transport Strategy. Page 158 City of Cape Town: Public Transport Plan 2006 9.2 PUBLIC TRANSPORT PLANNING PROGRAMMES AND PROJECTS Project V1: Review and Update of Statutory Plans The NLTTA requires the City, as the planning authority, to update and review the various statutory plans on a regular basis. The Operating Licences Strategy for instance needs to be updated on a continuous basis and updated at least once a year. The proposed revisions to the NLTTA, which are expected to be enacted in the near future, change the format for the statutory plans and require a different review period. It proposes the preparation of an Integrated Transport Plan containing all the elements of the five statutory plans currently prepared ie CPTR, OLS, RATPLAN, PTP, ITP. This project will update the source information required for the preparation of the Integrated Transport Plan, and prepare the Integrated Transport Plan and its supporting documentation in terms of the amended requirements. Project V2: Demographic Forecasts and Land Use Integration Land use, demographic and socio-economic trends will be monitored and updated, and their implications for the transport system assessed in the light of the City’s Spatial Development Framework. The information will indicate the need for changes and amendments to the transport system, need for new services in developing areas, as well as essential planning information for other transport planning projects such as the refinement of the transport model. Project V3: Update and Refinement of the Transport Model The City’s transport model will be developed and refined to provide improved transport planning capability. The model will be used to test the feasibility and implications of future land use/transport options and future transport needs. Project V4: Corridor Feasibility Studies Feasibility studies will be undertaken to plan and develop Integrated Strategic Public Transport Corridors and dedicated public transport priority schemes in line with the Development Corridor Strategy and Mobility Strategy. These include the Koeberg Road, Lansdowne/Wetton, Vanguard Drive, Symphony Way corridors. This project will include feasibility studies of public transport priority measures on the N1 and N2 freeways such as dedicated lanes, High Occupancy Vehicle lanes (HOV), High Occupancy and Toll lanes (HOT), etc. Page 159 City of Cape Town: Public Transport Plan 2006 Project V5: Project Identification and Feasibility Projects will be undertaken for the identification, feasibility and economic evaluation of major new and upgraded public transport projects, including new rail lines, rail stations, public transport interchanges, etc. Project V6: Public Transport Impact Studies Impact studies of major land use development will need to be undertaken as a statutory requirement to approve or refuse major land use changes. The needs for public transport facilities to serve major developments including an assessment of private sector funding contributions will also need to be undertaken. Project V7: Funding Strategy Funding strategies for public transport will be investigated, evaluated and developed which will need to include capital, operational, and subsidy funding requirements. The project will include evaluation and implementation options of alternative sources of funding. Project V8: Taxi Recapitalisation Programme In liaison with the Province and the Department of Transport, strategies for the implementation of the Taxi Recapitalisation Programme will be developed and implemented. Project V9: Transport Information System A comprehensive public transport information system will be developed. This will need to comply with the Provincial and National information systems requirements and include their key performance indicators (KPIs). Key performance indicators and performance measures applicable to the City to measure the performance of the public transport system and the attainment of objectives will be developed as part of this project. Project V10: User Preference Surveys and User Attitude Surveys User preference surveys and user attitude surveys will be undertaken to test levels of satisfaction with public transport and identify the need for improvements. These surveys will also be used to test the latent demand for public transport, including those areas currently not served or underserved by public transport, and the strategies required to increase ridership and bring about shift riders from private to public transport. Page 160 City of Cape Town: Public Transport Plan 2006 Project V11: Environmental Policy for Transport and Alternative Technologies The project will develop the City’s transport environmental policy including investigation of the use of alternative technologies. Project V12: Transport Operational Plans for the FIFA 2010 World Cup Detailed transport operational plans for the FIFA 2010 World Cup will be developed. Page 161 City of Cape Town: Public Transport Plan 2006 10. INSTITUTIONAL STRUCTURES 10.1 INTERGOVERNMENTAL INTEGRATED DEVELOPMENT STRATEGY A Presidential Imbizo, held in December 2005, led to the establishment of an Intergovernmental Integrated Development Task Team to consider critical service delivery and development issues in the City of Cape Town. An initial report of this Task Team was prepared in February 2006, proposing a common inter-governmental agenda for the development of Cape Town and its region. The purpose of this initiative was to consolidate a common vision and alignment of all governmental plans, identification of large-scale interventions that go beyond the competencies and capacities of any one sphere of government, and to inform budget priorities and project funding in the City of Cape Town and its functional region. The report identified three critical outcomes – shared prosperity, an inclusive and equitable society and an ecologically sustainable future – that must be achieved by the transformation strategy. Each outcome was given targets to be achieved by 2014 to measure strategic progress. One of these targets is a 50% improvement in an “Access Index” which incorporates proximity to service centres, public transport, education, health and recreation facilities. Twelve priority areas for intergovernmental action are: • • • • • • • • • • • • An infrastructure and spatial development plan Restructuring and integrating the urban core Sustainable and integrated housing development Public transport as a critical priority Enhancing urban service infrastructure Enhancing safety and security Action for sustainable resource use Formal Business Support Economic support for the poor Human and social capital development Improving the regulatory environment Better public administration The Task Team also proposed the need for appropriate institutional arrangements to facilitate co-operation and collaboration between the City and Provincial governments, alignment of plans and budgets and the identification of lead initiatives for intergovernmental action. The report stresses that a plan for public transport must be completed as a high priority, premised not only on the economic, equity and environmental benefits – but also the investment opportunities afforded by the 2010 Soccer World Cup. Page 162 City of Cape Town: Public Transport Plan 2006 Public transport is seen as key to both integrated human settlement and to growth and competitiveness in the urban region. 10.2 INSTITUTIONAL ROLE OF THE CITY OF CAPE TOWN The City of Cape Town is designated in terms of the Municipal Demarcation Act (Act 27 of 1998) as a unitary Metropolitan municipality. It exercises executive authority and the rights to administer municipal functions listed in Part B of Schedules 4 and 5 of the Constitution. In terms of the Constitution, the functional areas assigned to municipalities, relevant to public transport, are: • • • • • Municipal planning Municipal public transport Public works in respect of its functional areas Municipal roads Traffic and parking Whilst public transport is designated in the Constitution as a concurrent national and provincial function, the Constitution requires national and provincial government to assign functions to local government where they can be more effectively administered if there is capacity to do so. The City of Cape Town is also charged with the responsibility, in terms of the National Land Transport Transition Act (Act 22 of 2000), to prepare a series of transport plans including the Public Transport Plan, and also to provide recommendations to the duly appointed Provincial body responsible the granting of licences to operate public transport services. 10.3 CO-ORDINATING STRUCTURES The City participates in a number of co-ordinating structures at provincial and national level: • PROVCOM/PROVTECH. The City is represented on the Provincial PROVCOM/PROVTECH structure and the six co-ordinating committees of PROVTECH. The main purposes of these structures is to serve as a consultative and co-ordinating body aimed at alignment across the province on policy and technical matters related to transport. • Committee of Transport Officials. Though its representation on South Africa Local Government Association (SALGA), the City is represented at the Committee of Transport Officials (COTO) which is a policy forum on transport matters between the national and provincial Departments of Transport. Formerly the City, as a metropolitan transport area under the Urban Transport Act, had direct representation on the committee. The current arrangement is considered as inadequate for such an important forum for addressing transport matters. As a major metropolitan area facing Page 163 City of Cape Town: Public Transport Plan 2006 important challenges on public transport issues, the previous arrangement of direct representation at this committee is considered appropriate. • Rail Liaison Committees. The City is represented on two rail liaison committees: the Rail Liaison Committee with representation from the City, Province and the SARCC; and the Rail Working Group with representation from the City, Province, SARCC, Metrorail, Spoornet, and Propnet. The committees are aimed at improving co-ordination on rail transport planning, implementation and operations. • South African Cities Network. The City is one of nine cities in South Africa participating in the Cities Network which is a forum for information exchange, best practice on urban management. Its goals are to promote good governance, shared learning and debate on the strategic challenges. 10.4 POLICY FRAMEWORK The Constitution requires national and provincial government to assign functions to local government subject to certain conditions. “156(4) The national government and provincial governments must assign to a municipality, by agreement and subject to any conditions, the administration of a matter listed in Part A of Schedule 4 or Part A of Schedule 5 which necessarily relates to local government, if(a) that matter would most effectively be administered locally; and (b) the municipality has the capacity to administer it.” Drawing on the Constitutional principles, the White Paper on National Transport Policy supported the devolution of public transport functions: “The principle of subsidiarity and devolution of public passenger transport functions, powers and duties to the lowest appropriate level of government is confirmed.” It also advocated the concept of Transport Authorities for metropolitan area to assume responsibility for the full spectrum of transport functions. The Draft Provincial Land Transport Framework gives support to the recognises of devolution of transport functions and the establishment of transport authorities: “The Western Cape Provincial Department of Transport and Public Works supports the concept of the devolution of functions to the lowest sphere of government which is competent to perform them. The premise that all functions would be better performed if managed by a single organisation is technically sound, however the practicalities of such still require investigation in the Western Cape.” Page 164 City of Cape Town: Public Transport Plan 2006 10.5 TRANSPORT AUTHORITY FOR THE CITY OF CAPE TOWN 10.5.1 Legislative Provisions The National Land Transport Transition Act gave effect to the policy in the White Paper on National Transport Policy and made provision for the establishment of Transport Authorities if their effect is to improve transport service delivery in the local sphere of government by grouping transport functions into a single well managed and focussed institutional structure. In 2000, an investigation was undertaken on the establishment of a Transport Authority in the City of Cape Town. As part of this project, a draft Founding Agreement was prepared. Since then a number of legislative and institutional changes have taken place, namely finalisation and enactment of the NLTTA, designation of the City of Cape Town as a Unicity metropolitan municipality, enactment of local government legislation in the form of the Municipal Systems Act (Act 32 of 2000) and the Municipal Finance Management Act (Act 56 of 2003). 10.5.2 Case for the Transport Authority There is a compelling case for a Transport Authority in the City of Cape Town. World Best Practice is testimony to successful transport authorities in complex metropolitan areas where the issues such as multi-modal transport systems, integration between modes, co-ordination, ticketing and fare structuring, contracting for public transport services, regulation are paramount. All these issues pertain to Cape Town and need to be addressed if the City is to attain its vision for public transport. The case for a transport authority derives from the need to overcome the current institutional dysfunction which currently exists. The White Paper on National Transport Policy identified the fragmentation of functions between different spheres of government and within local government structures as one of the key factors hampering the effective delivery of transport system in South Africa. This sentiment was echoed in the Moving South Africa Strategy which identified the need for “effective innovative and enabling institutional and regulatory structures supported by sustainable funding arrangements.” The World Bank also identified institutional strength as a key success factor: “The strength of urban transport institutions has a very considerable bearing on the effectiveness of public transport…. The experience of aid agencies, including the World Bank, is that institutional weakness in the primary reason for poor project implementation and performance.” Page 165 City of Cape Town: Public Transport Plan 2006 It particularly listed public transport as demanding on appropriate institutional structuring: “Of the many components of urban transport, public transport is probably the most demanding on city authorities, and brings out any weaknesses or strengths in the institutional structure. The effectiveness of public transport is particularly dependent on there being a sound institutional basis for the formulation and implementation of policy and planning.” In addressing the institutional dysfunction, the Transport Authority can position the City to improve transport service delivery through a number of ways: • Integration and improved service delivery is facilitated by having all modes under the control of one authority. Effective transport delivery relies on the control over the vital components of service delivery; policy, planning, co-ordination, service provision, regulation, and monitoring • Alignment to a common vision is more easily secured by removing the fragmentation of responsibility which overcomes the potential for different priorities, conflicting political agendas, inertia in decision-making, etc • The allocation of funding can be better utilised with control over the full range of transport functions • The Transport Authority brings about greater local accountability with a single customer-facing agency for all transport users, commuters of all modes, freight, visitors, tourists, business, etc • A more focussed and dedicated attention to transport with the potential for a heightened profile The NLTTA lists the six compulsory functions and a wide range of optional functions which can be negotiated to be assigned to a Transport Authority, established under the provision of the NLTTA. A majority of these functions are municipal functions in terms of the Constitution in so far as they relate to local interest and local matters. It is accepted, however, that a number of these will be shared functions, as provided for in the Constitution, where national and provincial responsibility vests with setting a broad national or provincial policy framework, the matters of national interest, norms and standards, etc. The Constitution defines municipal functions in Part B of Schedules 4 and 5 as follows: • • • Municipal public transport Municipal roads Traffic and parking Page 166 City of Cape Town: Public Transport Plan 2006 • Municipal planning The functions which currently are not assigned to the City are: 1) provision of rail services – currently a national competence and managed by the SARCC under the Department of Transport 2) provision of the existing subsidised bus contract – this is the interim contract with Golden Arrow Bus Services (GABS) which will be transformed into tendered or negotiated service contracts. This function is currently performed by the Provincial Government Western Cape Department of Transport and Public Works with funding from the Department of Transport 3) the regulation function, ie the Provincial Operating Licensing Board – currently performed by the Provincial Government Western Cape Department of Transport and Public Works Apart from the three functions listed above, the City is empowered, mandated and required to perform the functions listed in the NLTTA as possible Transport Authority functions, and no further assignment of these functions from another sphere of government is required. The City of Cape Town will therefore perform the functions listed below but will need to seek additional funding on a sustainable basis from other spheres of government to implement certain projects which fall under these functions in support of its own developmental objectives and national and provincial policy objectives. • Develop Transport Policy Overall transport policy across all modes, including NMT, freight, etc • Transport Planning and Co-ordination Statutory transport planning Planning of road based transport Rail planning Transport/land use integration Financial planning and budgeting Government and agency liaison and co-ordination • Provision of Public Transport Services Facilitation for provision of public transport services Modal integration and integrated fare management systems • Development, Management of Infrastructure Provision/maintenance of road infrastructure Management of road infrastructure Road network operations Page 167 City of Cape Town: Public Transport Plan 2006 - Provision/maintenance of road based public transport infrastructure • Regulation of Market Entry Submission of comments on operating licences for the Provincial Operating Licensing Board • Enforcement Provision/co-ordination of enforcement agencies on traffic enforcement Provision/co-ordination of enforcement agencies on enforcement of public transport/operating licences • Safety and Security Co-ordination of security agencies Provision of security at public transport interchanges • Passenger Information Provision of passenger information systems Provision of call centre • Public Participation Public participation Stakeholders forums • Promotion and Marketing Communication strategy transport Provision and marketing of public transport Branding 10.5.3 Implementation Strategy Further investigations have been undertaken in 2005/06 on the establishment of a Transport Authority. The Council of the City of Cape Town in May 2006 resolved inter alia that: • The work done on the investigations to establish a Transport Authority be recognised • That a formal process of engagement take place with the national and provincial spheres to seek agreement as the most appropriate Transport Authority • That a formal process of engagement with other stakeholders take place to seek support Page 168 City of Cape Town: Public Transport Plan 2006 • That engagements take place with other municipalities, Provinces and National with regard to exploring additional funding sources for transport to make Transport Authorities viable PROJECTS Project W1: Establishment of a Transport Authority This project is to establish a Transport Authority for the City of Cape Town. The option of a Transport Authority as an internal structure within the City at both the political and technical level will be investigated to perform the transport functions. In addition, the phased assignment of the three transport functions not currently assigned will be investigated, namely: • • • Rail function Bus function Regulation function The investigation will need to be undertaken in liaison, consultation and approval of the Department of Transport and Provincial Government Western Cape Department of Transport with respect to these functions currently performed by the respective spheres. The investigation will need to include the following aspects: • • • • • • • • • • Legal implications and required changes to legislation Technical and practical implications Financial implications Contractual obligations including the operating contract with Metrorail Funding requirements including sustainability of funds Capacity and skills requirements HR implications and labour law requirements Ownership of assets and asset management Liability etc Page 169 City of Cape Town: Public Transport Plan 2006 11. IMPLEMENTATION PLAN AND BUDGETS Table 11.1 shows the implementation plan and estimated budgets. The implementation of the projects is subject to the availability of funds. The estimated budgets refer to disbursement costs for service providers and capital costs for infrastructure. They do not include internal operating costs of the City, ie staff costs and associated overheads. Page 170 City of Cape Town: Public Transport Plan 2006 REFERENCES ACTS: Act Act Act Act Act Act Act Act 22 of 2000, National Land Transport Transition Act 27 of 1998, Municipal Demarcation Act 78 of 1977, Urban Transport Act 74 of 1977, Road Transport Act 9 of 1989, Legal Succession to the SA Transport Services Act 32 of 2000, Municipal Systems Act 56 of 2003, Municipal Finance Management Act 4 of 2000, Promotion of Equity and Prevention of Unfair Discrimination Act City of Cape Town: Summary of 2004/5 – Current Public Transport Record City of Cape Town: Draft Integrated Development Plan, March 2004 City of Cape Town: Draft Integrated Development Plan 2005/2006, March 2005 City of Cape Town: Integrated Ticketing System and Fare Policy, Volume 1: Subsidy System Analysis and Fare Policy, October 2004 City of Cape Town: Marketing and Passenger Information, June 2004 City of Cape Town: Mobility Strategy City of Cape Town: Operating Licences Strategy, 2004 City of Cape Town: Public Transport Infrastructure Development and Maintenance Plan, October 2004 City of Cape Town: Public Transport Safety and Security Strategy and Implementation Programme, October 2004 City of Cape Town: Rationalisation of Public Transport Fares in the City of Cape Town, May 2001 City of Cape Town: Rationalisation Plan, 2004 Page 171