Thematic Workshop EMPOWERING WOMEN ENTREPRENEURS THROUGH ICTs ILO and UNCTAD Thursday 16 May 2013 16h00-18h00 Room H Objective session of The session explored and discussed the role which ICTs have in empowering women entrepreneurs and providing new opportunities to strengthen their businesses. Using mobile phones, electronic platforms, radio, TV, blogs and the Internet, women entrepreneurs are reaching out to customers and building their businesses in ways they could not do before. While persisting challenges exist especially in rural areas, effective use of ICTs is helping women entrepreneurs to overcome several barriers. This event showcased and commemorated the launch of a new initiative and partnership by ILO and UNCTAD, financially supported by the Government of Sweden, to integrate the ICT dimension into ILO's Framework and Guide for assessing the environment for women entrepreneurship development (WED). It is the first such framework that takes the ICT dimension systematically into account. The Framework and Guide will be used to assist policymakers and development partners in improving the WED environment in developing countries. Women entrepreneurs from three African countries shared their success stories on how ICTs have made a difference, but also highlighted challenges faced for women entrepreneurs seeking to use ICTs. A multi-stakeholder dialogue discussed how the evolving ICT landscape can be tapped by governments, the private sector, international organizations, civil society, business development service providers and other stakeholders to support WED. Quotes “Women don't have as much access to the technology, so we have to make a special effort to increase women's access to ICTs” - Jens Karberg, Programme Manager, Sida, Sweden “Entrepreneurship and ICTs - they go together because we have to go into this world where it makes our lives easier … Women can use the access to ICTs to market their products, to get more customers and add on their account. Instead of walking from town to town … you can use the telephone to call this person you're going to. It saves time, it saves money, it saves energy. Women have a lot of things, family responsibilities ... With ICT's, time for a woman becomes manageable.” - Blandina Sembu, TV/Presenter, Jarida La Wanwake/ITV, Tanzania “Information is power to a woman entrepreneur, and one of the best tools for a woman entrepreneur is providing Internet services, secretarial services and telecenters ... We need special consideration for women’s groups, to have specific telecenters which address the needs of women. ... And while women are aware of the challenges they face among themselves, we need men who are policymakers to hear the voices of women.” - Achamyelesh Ashenafi, President, Addis Ababa Women Entrepreneurs Association, Ethiopia and Managing Director, Konimix Trading “We wanted to see who has access to a mobile phone and the key barriers for women, and what we found was that we had 300 million who had coverage, but were not able to own or use a phone.” – Henriette Kolb, CEO, Cherie Blair Foundation for Women "We need to discuss as women and as families as well - how do we cut down the workload of a woman so that she can also sit and learn ICTs? ... Otherwise we'll be left behind ... ICTs are really for women." - Dina, a woman entrepreneur on the video shown at the session Main Outcomes of the Session ICTs can play a crucial role in empowering women entrepreneurs, especially when coupled with policies addressing constraints that they face at the macro and systemic level. ICTs are especially well adapted for women entrepreneurs who are often juggling family with entrepreneurial responsibilities and can benefit strongly from the time efficiencies and location flexibilities which ICTs make possible. Empowering women entrepreneurs through ICTs requires a multistakeholder effort. There is a need for collaboration between governments, UN agencies, the private sector, business intermediaries and civil society to support the use of different ICTs among women entrepreneurs. It is also important that the perspective of women entrepreneurs at the grass-root level can be effectively brought to the attention of policy makers, which are often men. The diversity of women entrepreneurs was emphasized. The value of Emerging Trends relevant in the context of the WSIS +10 process different ICTs to a woman entrepreneur varies depending on the nature and size of business, the geographical location, industry and the capabilities needed to make use of the technology. Women’s entrepreneurship associations can play an important role in helping to bring ICTs to women entrepreneurs, especially in developing countries. Strengthening the ICT capacity of such associations in developing countries may be an effective strategy. ICT capacity-building and training is essential for women entrepreneurs in Africa to benefit from the opportunities which ICTs offer. Literacy constraints where many women cannot read or write constrain their use of certain ICTs. Basic training which show women entrepreneurs how to use mobile phones, computers, social media and other ICTs are strongly needed. The lack of ICT and electricity infrastructure in rural areas often makes access impossible in rural areas. There is a need to accelerate the effective implementation of relevant infrastructure for women entrepreneurs in rural areas to benefit. The empowerment of women entrepreneurs through ICTs must involve partnerships with men and integrate measures that address sociocultural constraints making it inacceptable for women to use or own different ICTs. ICTs are opening up the potential for a number of business ventures for rural women entrepreneurs. It is essential that women entrepreneurs gain greater awareness of these opportunities. 1) Public-private partnerships are making possible innovative approaches to training women entrepreneurs in ICTs, though the sponsoring of e-learning initiatives or peer-peer informal learning strategies for women entrepreneurs. 2) The establishment of a simple technology and information center in women entrepreneurs associations in developing countries is one way to facilitate the uptake and learning of ICTs among women entrepreneurs, especially in places where connectivity is limited. 3) While weak ICT and electricity infrastructure in many developing countries hinders rural women entrepreneurs from adopting ICTs, innovative solutions are emerging. Rural women entrepreneurs increasingly are providing service stations to recharge mobile phones. The distribution of solar-powered computers, rather than electricity-based computers, may be an effective strategy to overcome infrastructure constraints. 4) Thanks to improved broadband connectivity and Internet access, new opportunities are emerging for women entrepreneurs in the area of freelancing. 5) The joint ILO-UNCTAD initiative was a good illustration of the importance of leveraging ICTs as an enabler for development, in this case related to women entrepreneurship development.