2013 Community Resource Guide

Community

Resource

Guide

Burnaby & New Westminster

2013

#204 – 2101 Holdom Avenue, Burnaby BC

Phone: 604-299-5778

twitter.com/burnabyconnect facebook.com/burnabyconnect burnabycommunityconnections.com

Community Resource Guide 2013 www.BurnabyCommunityConnections.com

Connecting People, Services and Community

Welcome to the 2013 edition of the

Community Resource Guide

for Burnaby and New Westminster.

Every eff ort was made to ensure the accuracy of our information at the time of publication. However, we always strongly recommend that you use the contact numbers and websites to verify the details of the listings, including days and times of operation or fees for services. As we continue to improve and enhance the

Disclaimer

The inclusion of agencies in the

Guide

, we encourage your comments and suggestions for future inclusions, changes or deletions.


does not constitute endorsement, nor does omission constitute disapproval.

Distribution

The


is being delivered by the

Burnaby

Now

and the

New West Record

to select neighbourhoods. The

Guide

will also be available for pick-up at various locations throughout

Burnaby and New Westminster, including public libraries, recreation and community centres, career centres, government and non-profi t agencies. Copies can also be ordered online by visiting our website at www.burnabycommunityconnections.com or by calling our offi ce at 604-299-5778 . Printable versions are also available on our website.

#204 - 2101 Holdom Avenue

Burnaby, B.C. V5B 0A4

604-299-5778

Program Services

MJ Buck

Kerstin Dougherty

Marney Godkin

Joyce Jones

Heidi Magnuson-Ford

Krysta Mukai - Seasonal

Community Relations

Susan Reimer

Lynn Shinto - Seasonal

Administration

Stephen D’Souza

Na (Rita) Li

About Burnaby Community Connections

Founded in 1971, Burnaby Community Connections is a not-for-profi t society committed to connecting people, services and community. We off er a variety of services that provide support to families with low income, help seniors maintain a healthy and independent lifestyle, and assist people in accessing community resources. Last year we provided support to people 94,049 times.

Publisher

Brad Alden

Director of Sales and Marketing

Lara Graham

Sales

Domenic Crudo

Cynthia Hendrix

Jennifer Kastelein

Cam Northcott

Kaelan Phipps

Terri Rodger

Veronica Wong

Graphic Design / Layout

Helen-Louise Kinton

We are located at:

#201A - 3430 Brighton Ave,

Burnaby, B.C. V5A 3H4

604.444.3451

www.burnabynow.com

Burnaby NOW is a division of Glacier Media Group.

Burnaby Community Connections would like to thank the following community partners for their generous contributions:

www.BurnabyCommunityConnections.com

Community Resource Guide 2013

Table of Contents

Food ..........................................................................................................5

Food Bank & Community Meals

Food Delivery Programs

Community Gardens/Container Programs

Farmers Markets

Immigrant/Newcomers Resources ...................................................23

Resources for Persons with Disabilities............................................24

Aboriginal Resources ..........................................................................29

Publications

Health & Wellness Resources ...............................................................6

Drop-In Clinics

Hospitals

Addiction Information & Resources

Dental Health Resources & Low-Cost Clinics

Medical Equipment & Supplies

Mental Health Resources

Sexual Health Resources

Health Organizations/Societies

Gay Community Resources ................................................................30

Housing Resources ..............................................................................31

Emergency, Transitional & Supportive Housing

Housing Information & Services

Housing Modifications & Repairs

Transportation Resources ..................................................................34

Information

Programs Counselling Resources ........................................................................12

Mediation Services

Victim Services Low Cost Clothing & Household Items ............................................34

Family Resources ..................................................................................14

General Information & Childcare Resources

Pregnancy Resources

New Parenting Programs & Support

Parenting Programs & Support

Families with Low Income

Employment & Financial Assistance Resources .............................35

Publications

Financial Assistance & Tax Services

Consumer Protection Services ..........................................................36

Legal/Advocacy Resources ................................................................36

Legal Information

Advocacy Groups

Seniors Resources ................................................................................17

Meal Programs/Food Delivery Services

Health & Wellness

Private Home Support Services

Counselling/Advocacy & Support Groups

Financial Assistance & Pension Information

Housing Information/Modifications & Repairs

Continuing Education/Seniors Study Programs

Social & Recreation

Transportation

Publications

Education Resources ...........................................................................37

School Districts

Post Secondary Institutions

High School Completion/Continuing Education

ESL Resources

Literacy

Youth Resources ...................................................................................21

Information & Support Lines

Youth Employment Centres/Training Programs

Youth Centres

Youth Health Clinics

Recreation/Community Resources ...................................................40

Recreation & Community Centres

Government Elected Officials

Art Galleries/Museums/Theatres

Environmental & Recycling

Volunteer Opportunities

Index ......................................................................................................45

bc 211

we can help

In partnership with the United Way

DIAL 2-1-1

Any social, community or government service.

One easy number.

www.bc211.ca



Food Delivery Programs

Food Bank & Community Meals

Greater Vancouver Food Bank

Fresh Choice Kitchens

604-876-3601 www.foodbank.bc.ca

Offers food assistance to working poor, single parents, new immigrants, and elderly on fixed incomes. Call for locations.

www.communitykitchens.ca

Provides information and locations of community kitchens in BC.

Community Meals

Holy Trinity Cathedral 604-521-2511

514 Carnarvon St, New West

Provides a free breakfast every Thurs, 8am – 9am.

West Burnaby United Church 604-434-4747

6050 Sussex Ave, Burnaby

Provides a free/by donation lunch Tues, 12pm –12:30pm.

Queens Avenue United Church 604-522-1606

529 Queens Ave, New West

Provides a free lunch every Wed, 11:30am – 1pm, Sept – June

St. Barnabas Anglican Church 604-526-6646

1010-5th Ave, New West

Provides a free lunch every Thurs, 11am –12pm.

Emergency food cupboard Fri, 10am –12pm.

Union Gospel Mission 604-525-8989

658 Clarkson St, New West

Provides a free breakfast Mon – Fri, 8:30am – 9:30am, and soup lunch 11am – 12pm.

Salvation Army Family Services 604-521-2421

325-6th St, New West

Emergency food assistance and clothing available for New

West and Tri-Cities residents Mon – Fri, 9am – 12pm by appointment. Saturday Brunch Program at 10am.

Sunday Meal Program at 12:30pm.

Burnaby Youth HUB 604-569-0951

4750 Imperial St, Burnaby

Youth drop-in, age 13 – 18, Friday Night Food Program.

Progressive Housing — Outreach Resource Centre

Southside Church - 7135 Walker Ave, Burnaby 604-525-1488

Thurs, 9am – 11:30am. Offers lunch at 10am, clothing, shelter information, and outreach support services. Mobile outreach units operate in several locations. Call for more information.

Meals on Wheels

Programs deliver nutritious meals to residents who are unable to cook due to age, illness, or disability. Call your local agency for meal costs and delivery days.

604-299-5754 Burnaby Meals on Wheels www.mealsonwheels-burnaby.com

New Westminster Meals on Wheels www.seniorsservicessociety.ca/smow.html

604-520-6621

Better Meals 604-299-1877 www.bettermeals.ca

Offers a wide selection of affordable, nutritious and ready-to-eat full course meals and à la carte food items.

Gold Card Catering

Dairyland Home Service

604-594-5520 www.goldcardcatering.com

Offers delivery of individually portioned homestyle meals.

604-421-4663 www.morethanmilk.ca

Offers regularly scheduled delivery service for over 800 products including dairy products, organic produce, groceries, fresh baked goods, beverages, desserts and organic household products.

Community Gardens/Container Programs

Burnaby & Region Allotment Gardens www.baraga.ca

5500 Meadow Ave, Burnaby

Heights Neighbourhood Garden

3897 Pender St, Burnaby

North East Burnaby Organic Community Garden www.yournebca.org

604-664-8852

Stoney Creek School — 2740 Beaverbrook Cres, Burnaby

Port Royal Community Garden 604-525-7388 www.portroyalgardens.ca

c/o Queensborough Community Centre

(Location: Star Cres. At foot of Ewen Ave, Queensborough)

New West Community Gardening Society

604-780-8148 hall2797@telus.net

778-372-1333 www.nwcgs.ca

Provides garden lots in various locations throughout New West.

Delivering Food for a Healthy and Independent Life

Our Home Delivery Meal program provides nutritious, hot and frozen meals to people who are unable to prepare meals for themselves.

604-299-5754 www.mealsonwheels-burnaby.com



Biggest Little Garden in Town 604-522-3722 x 117 www.biggestlittlegarden.com

New West and Burnaby residents with low income in apartments or townhomes may become members and receive everything to grow food on their balconies/gardens.Yearly membership by donation.

Farmers Markets

Call to confirm locations and times for these seasonal markets.

Burnaby Farmers Market 604-625-8226 www.artisanmarkets.ca

Burnaby City Hall Parking lot 4949 Canada Way at Deer Lake Pkwy.

Saturdays, 9am – 2pm, May - Oct.

Royal City Farmers Market 778-928-7236 www.rcfm.ca

Tipperary Park — 4th St, off Royal Ave Thurs, 3 - 7pm, June - Oct.

SFU Pocket Market www.sfulocalfood.ca/pocket-farmers-market

Cornerstone Town Square (by upper bus loop)

Wednesdays, 10am – 3pm, May - Oct.

778-782-8763

Health & Wellness Resources

HealthLink BC 24-hr: 811 www.healthlinkbc.ca

Multi-lingual, non-emergency health information and referral; speak with a nurse, pharmacist or dietitian.

BC Poison Control Centre 604-682-5050 www.dpic.org

24-hr: 1-800-567-8911

Information and advice on drugs and poisonous substances.

Fraser Health Authority www.fraserhealth.ca

Public Health General Information

Burnaby

New West

Home Health Care & Assessments

Burnaby

604-918-7605

604-777-6740

New West

604-918-7447

604-777-6700

Community Care Licensing (Complaints) 604-918-7683

BC Women’s Hospital & Health Centre 604-875-2424 www.bcwomens.ca

Provides information on hospital services, research studies, and pamphlets on a broad range of health topics.

Screening Mammography Information Line 604-877-6187 www.smpbc.ca

Provides information and booking for breast screening programs for women 40 – 79.

College of Physicians & Surgeons of BC 604-733-7758 www.cpsbc.ca

Provides contact information for doctors accepting new patients.

Ambulance Billing Service 1-800-665-7199

Provides information on ambulance fees and billing.

Health Insurance BC 604-683-7151 www.hibc.gov.bc.ca

Provides information on Pharmacare, Fair Pharmacare, and

Medical Services Plan.

Seniors BC and Seniors Information Line 604-660-2421 www.seniorsbc.ca

Offers a single source of information about all government services, including health services and resources.

Drop-in Clinics

Purpose Society Free Adult Clinic www.purposesociety.org

Fridays, 11am - 3pm. First come, first served.

Call ahead for nurse availability.

10th Street Medicentre


Brentwood Medical Clinic www.brentwoodwalk-inclinic.com

38-4567 Lougheed Hwy, Burnaby

Columbia Medical Walk-in Clinic www.columbiamedicalclinic.ca

107-301 E. Columbia St, New West

604-526-2522

604-526-3308

604-294-8540

604-522-7363

Making a difference in our community.

Harry Bloy, MLA


Burnaby Lougheed

#220 - 3355 North Road, Burnaby V3J 7T9

Phone: 604.664.0847 Fax: 604.664.0815

harry.bloy.mla@leg.bc.ca www.harrybloymla.bc.ca


Heights Medical Centre

4446 Hastings St, Burnaby

Highgate Medical Centre

103-7188 Kingsway, Burnaby

604-298-4491

604-777-9101

Kensington Children’s Walk-In Clinic 604-299-9769 www.kensingtonmedicalclinic.com

6548 E. Hastings St, Burnaby

Lougheed Medical Clinic

145-9855 Austin Ave, Burnaby

604-421-2555

Metrohealth Clinic www.metrohealthclinic.ca

4879 Kingsway, Burnaby

Middlegate Medical Clinic


604-433-8888

604-522-1886

New Canadian Clinic 604-412-6580

204-7315 Edmonds St, Burnaby

Provides medical care and social support for new immigrants/ refugees whose medical needs may be complicated by language, cultural and knowledge barriers.

Old Orchard Medical Clinic 604-431-6585 www.burnabymedicalclinic.com


Station Square Medical Clinic

146-6200 McKay Ave, Burnaby

Welcome Medical Clinic

7885-6th St, Burnaby

604-438-8288

604-526-8905

Hospitals

Burnaby Hospital

3935 Kincaid St, Burnaby

604-434-4211

Royal Columbian Hospital 604-520-4253

330 E. Columbia St, New West

BC Children’s Hospital 604-875-2345 www.bcchildrens.ca

4480 Oak St, Vancouver

BC Women’s Hospital & Health Centre www.bcwomens.ca

4500 Oak St, Vancouver

Addiction Information & Resources

604-875-2424

Alcohol & Drug Information & Referral 604-660-9382

Addiction support workers provide 24-hr information and referral to counselling, detox, residential treatment centres, and self help groups.

Alcohol-Drug Education Service 604-944-4155 www.ades.bc.ca

Offers factual, research-based information to help parents and teachers inform youth about alcohol and drugs. Provides a ministry-approved curriculum for grades 4-9.

Access Central - Detox Referral Line

Provides adult and youth detox referral services.

1-866-658-1221

BC Smokers Helpline - Quit Now 1-877-455-2233 www.quitnow.ca

Provides free, confidential information and support about quitting smoking.

Creekside Withdrawal

Management Centre

604-587-3755

1-888-587-3755

Provides withdrawal management services including assessment, counselling, medical and nursing care.

Creekside Youth Detox Program 778-241-7597

Residential medical withdrawal program for youth ages 14–18.

All admissions are based on self-referral.

Last Door Recovery Centre 604-525-9771 www.lastdoor.org

Provides long-term residential addiction treatment for adult men 19+ who are experiencing problematic substance misuse, gambling or media addictions. Post treatment transitional living and support services for families are also available.

Last Door Youth Program Centre 604-520-3587 www.lastdoor.org

Provides residential program for male youth ages 14-18 who are experiencing problematic substance misuse, gambling or media addictions. Post treatment transitional living and support services for families are also available.



Burnaby Substances Abuse Services 604-777-6870

Free, confidential counselling for all persons concerned about their own or another’s alcohol and drug use.

Dental Health Resources & Low-Cost Clinics

Perspectives Adult Addiction Services 604-522-3722x101 www.fraserside.bc.ca

Free counselling services available to anyone who is affected, either directly or indirectly, by the misuse of alcohol or other drugs. Prevention services are available for persons at risk.

British Columbia Dental Association 1-888-396-9888 www.bcdental.org

Provides contact information for dentists accepting new patients.

Reduced cost clinics are listed on the website.

Child Dental Care Information & Resources 604 736 7202 www.kidsmiles.ca

Phoenix Centre — Drug & Alcohol Recovery & Education www.phoenixsociety.com

604-583-7166

Offers residential addictions services, transitional housing programs, education programs, and employment assistance.

CDI College —

Certified Dental Assisting Program

604-437-8585

5th floor, 5021 Kingsway, Burnaby

Students offer free dental hygiene services (polishing, x-rays and fluoride treatments) to the public. Call for more information.

Problem Gambling Helpline 1-888-795-6111 www.bcresponsiblegambling.ca

Provides 24-hr information and referral to community resources, counselling services, prevention resources, and self-help resources.

Douglas College Dental Assisting Clinic 604-527-5464 www.douglas.bc.ca/programs/dental-assisting/partnership.html

Provides preventive dental service to children from families of low-income. Referral is required from a local public health unit.

Problem Gambling Counselling Program 604-726-7693

Provides counselling and therapy to individuals and families with gambling problems in Cantonese, Mandarin and English.

East Side Walk-in Dental Clinic 604-254-9900

455 E. Hastings St, Vancouver

Emergency not-for-profit walk-in dental clinic. Open Monday and Friday mornings. Call for more information.

Support Groups

The following anonymous groups are comprised of a fellowship of men and women who help each other by sharing experience, strength, and hope. Call for meeting dates and times.

24-hr: 604-434-3933 Alcoholics Anonymous www.vancouveraa.ca

Cocaine Anonymous

Crystal Meth Anonymous

604-662-8500

778-371-1380

Gamblers Anonymous 604-878-6535

Narcotics Anonymous Info & Helpline: 604-873-1018 www.vascna.ca

Overeaters Anonymous 604-878-4575 www.oaregion1.org

Support group of men and women in recovery from compulsive overeating or other food problems, such as bulimia or anorexia.

Shoplifters Anonymous

Al-Anon/Alateen

604-520-1166

604-688-1716

Nar-Anon 604-878-8844

www.nar-anonbcregion.org

Support groups for family and friends of drug users.

Parents Forever

Support groups for parents of addicted children.

604-524-4230

Mid-Main Community Health Centre 604-873-3602 www.midmain.net

Provides family dental services at discounted rates.

MTI Certified Dental Assisting Program 604-437-6030


Students offer free dental hygiene services (polishing, sealants, x-rays and fluoride treatments) to youth ages 3 –18.

Reach Community Health Centre www.reachcentre.bc.ca

604-254-1331

604-254-1354

Offers non-insured patients discounted dental care.

UBC Dental Clinic 604-822-2112 www.dentistry.ubc.ca/treatment

Students provide a range of dental services at reduced rates.

Offers pediatric clinics for children under 15. Seasonal.

VCC Dental Assisting & Hygiene Program 604-443-8499

Call for current program details on services, discounted fees and times of operation.

ACU DENTAL CLINIC

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Beautiful NEW Location!

7129 Arcola St., Burnaby

[

604.523.1101

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FRI-SUN 10AM-4PM


123DENTIST.COM

MEMBER Metrotown Centre, 245-4800 Kingsway, Burnaby

604.439.7744

info@acudentalclinic.ca

[ www.acudentalclinic.ca


VCC Denture Clinic 604-443-8500

Clinic makes full and partial dentures at a reduced rate.

Regency Medical Supplies 604-434-1383 www.regencymed.com

Large supplier of home health care products and rehabilitative equipment; shop on-line services available.

Medical Equipment & Supplies

Fraser Health Lifeline 604-517-8617 www.fraserhealth.ca

(Your Care > Home Health > Care InYour Home > Lifeline)

Offers a personal 24-hr emergency response service that assists individuals to remain independent and safe in their own homes.

Mental Health Resources

Suicide/Crisis Line www.crisiscentre.bc.ca

24-hr Distress line: 604-872-3311

Toll free: 1-866-661-3311

Suicide line: 1-800-784-2433

Fraser Health Crisis Line 24-hr: 604-951-8855

BCITS - Technologies for Independent Living Program www.bcits.org

604-326-0175

Equipment loans assist severely disabled persons with electronic control of lights, tv, and phone. Applicants must qualify.

BC Partners for Mental Health and Addictions Information www.heretohelp.bc.ca

24-hr Distress Line: 604-310-6789

C.A.Y.A — Communication Assistance for Youth & Adults www.cayabc.org

604-261-9450

Provides communication assistance to youth and adults aged 19+ who require an augmentative/alternative communication (AAC) system due to a severe communication disability.

Fraser Health Mental Health Centres

Burnaby 604-453-1900

New West 604-777-6800

Burnaby & New West After hours: 1-877-384-8062

Child and Youth Mental Health Services

Provides community-based specialized mental health services.

102-4430 Halifax St, Burnaby 604-660-0602

201-1065 Columbia St, New West 604 660-9495

Canadian Red Cross Society —

Medical Equipment & Supplies

604-709-6600 www.redcross.ca/lowermainland

Referrals are required by a health professional.

HELP - Health Equipment Loans Program 604-522-7092

3400 Lake City Way, Burnaby

Short-term medical equipment loans to all ages and income levels.

Aids to Independent Living 604-709-6600

Long-term medical equipment loans to eligible continuing care clients.

Children’s Medical Equipment Loans 604-709-6600

Recycles and loans medical and therapeutic equipment to eligible children and youth up to age 19.

Early Childhood Mental Health Program 604-660-8139

102-4430 Halifax St, Burnaby

Ministry for Children and Families program offers community based specialized mental health services to children under 5.

Early Psychosis Intervention www.psychosissucks.ca

604-777-8386

Comfort Classics Clothing 604-984-8211

Clothing and footwear for seniors in care facilities or at home, and adaptive wear for persons in wheelchairs.

Kelty Mental Health Resource Centre 604-875-2084 www.keltymentalhealth.ca

Provides information and resources on mental health and substance use issues for children, youth, and their families. Also provides peer support and resources on eating disorders for all ages.

Sexual Health Resources

Disabled Services Clothing 1-800-817-4365 www.disabledservicesclothing.com

Provides dressing solutions and products for persons with special needs. Custom altering, adaptations, and specialized clothing design available.

Sex Sense Line 604-731-7803

Provides free, confidential information and referral for sexual health issues including sexuality, birth control, STIs, and pregnancy options.

Medical Supplies

• Physician/Nursing Supplies

• Incontinence

• Bathroom Safety

• First Aid & Wound Care

• Ostomy Supplies

• Mobility/Seating & Rehab

ORDER ONLINE AT WWW.REGENCYMED.COM

• Lift Chairs

• Lifts & Transfer Devices

• Compression Stockings

• Orthopedic & Supports

• Therapeutic Footware

50 Free Parking Spaces

• Sports Athletic Products

• Aids to Daily Living

• Nutrition & Wellness

SENIORS DAY on fi rst Tuesday every month

4437 Canada Way, Burnaby, BC

604 434-1383

Fax: 604 435-8150

Hours of Operation:

Mon.-Wed. & Fri. 8:30am to 5:30pm

Thurs. 8:30am to 7:00pm • Sat. 9:00am to 4:00pm

SALES • RENTALS • INSTALLATION • REPAIRS www.BurnabyCommunityConnections.com


Rape Crisis Lines (24-hr)

Vancouver Rape Relief & Shelter:

WAVAW Rape Crisis Centre:

604-872-8212

604-255-6344

Toll Free: 1-877-392-7583

Sexually Transmitted Infection Info www.stiresource.com

Autism Society of BC 604-434-0880 www.autismbc.ca

Offers info and referral, support groups for families and caregivers of children and adults with Autism Spectrum Disorder. Online discussion forum, resource centre, newsletter, social events, and workshops for parents and service providers are also available.

Options for Sexual Health Clinic 604-731-4252 www.optionsforsexualhealth.org (Clinic Services)

537 Carnarvon St, New West or 3550 E. Hastings St, Vancouver

Provides a range of free, confidential services including STI testing and treatment, pregnancy testing and counselling, physical examinations, affordable birth control and more. No age restrictions.

*Please see Clinics under Youth Resources for more options, page 21.

Specialized Sexual Assault Services

Provides 24-hr care for survivors aged 13+ up to 7 days (VGH) and 5 days (SMH) after a sexual assault. Specially trained female examiners and nurses provide sensitive health care which may include medical treatment, and forensic sample collection (if requested).

Vancouver General Emergency Dept

920 W. 10th Ave, Vancouver

Surrey Memorial Emergency Dept

13750-96th Ave, Surrey

Health Organizations/Societies

604-875-2881

604-585-5688

BC Brain Injury Association 604-465-1783 www.bcbraininjuryassociation.com

Provides information, education, support and advocacy services to those persons living with an acquired brain injury. Also promotes prevention and awareness education to the public.

BC Epilepsy Society 604-875-6704 www.bcepilepsy.com

Offers education/support services for persons living with epilepsy.

BC Lung Association 604-731-5864 www.bc.lung.ca

Provides information and assistance to persons with asthma, emphysema, chronic bronchitis, and other lung problems.

BC Schizophrenia Society 604-270-7841 www.bcss.org

Provides information, education and support to families with relatives who have schizophrenia or other serious persistent mental illnesses. Also provides advocacy and support for research.

Family Respite Services 604-608-0477

Provides respite services for family and caregivers of people with serious mental health issues. Services may be available in other languages.

Allergy/Asthma Information Association 1-877-500-2242 www.aaia.ca

Provides info and advocacy support services for persons with allergies, asthma and anaphylaxis (life-threatening allergies).

Offers cookbooks and other allergy resource products for sale.

Alzheimer Society of BC 604-298-0780 www.alzheimerbc.org

Provides information, education, and support to family and friends of persons with Alzheimer’s disease and related dementia.

Early intervention services include “First Link” referrals and

“Minds in Motion”, a social and recreation program.

Dementia Helpline 1-800-936-6033

Canadian Cancer Society — Info Line 1-888-939-3333 www.bc.cancer.ca

Offers support to cancer patients and their families. Provides information, public education, financial aid, health advocacy, prevention initiatives, support services, and support groups.

Canadian National Institute of the Blind 604-431-2121 www.cnib.ca

Offers those affected by vision loss with independent living skills training, safe travel techniques, volunteer services, support groups, library, individual counselling, career and employment counselling.

Arthritis Society 604-875-5051 www.arthritis.ca/bc

Provides information and educational material about arthritis, and events and programs in various communities.

Cerebral Palsy Association of BC 604-408-9484 www.bccerebralpalsy.com

Toll free: 1-800-663-0004

Provides info and assistance to persons living with Cerebral Palsy.

HOMEOPATHIC MEDICINE

THE #1 NATURAL ALTERNATIVE IN TREATING

CHILDREN

• ADD/ADHD • School Anxiety • Digestive Disorders

• Skin Concerns • Migraines • Asthma

ADULTS

• Relief of Migraines • Anxiety • Depression

• Chronic Fatigue • Menopausal Symptoms

10

• CALL FOR A COMPLIMENTARY CONSULTATION •

Christopher Gehry,

DCH Capilano Homeopathy Clinic

#205 - 4430 Halifax St., Burnaby

604.299.7199 • www.capilanohomeopathy.ca


Proudly Serving the Communities of Burnaby and New Westminster

Kathy Corrigan

, MLA

Burnaby-Deer Lake

150 - 5172 Kingsway

Burnaby, BC V5H 2E8

604-775-2414 kathy.corrigan.mla@leg.bc.ca

www.kathycorrigan.ca

Kennedy Stewart

, MP

Burnaby-Douglas

4658 Hastings Street

Burnaby, BC V5C 2K5

604-291-8863 kennedy.stewart@parl.gc.ca

www.kennedystewart.ca

Raj Chouhan

, MLA

Burnaby-Edmonds

5234 Rumble Street

Burnaby, BC V5J 2B6

604-660-7301 raj.chouhan.mla@leg.bc.ca

www.rajchouhan.ca

Dawn Black

,

MLA

New Westminster

737 Sixth Street

New Westminster, BC V3L 3C6

604-775-2101 dawn.black.mla@leg.bc.ca

www.dawnblack.ca

Peter Julian

, MP

Burnaby-New Westminster

7615 6th Street

Burnaby, BC V3N 3M6

604-775-5707 peter.julian.c1@parl.gc.ca

www.peterjulian.ca

Fin Donnelly

,

MP

New Westminster-Coquitlam and Port Moody

1116 Austin Avenue

Coquitlam, BC V3K 3P5

604-664-9229 fi n.donnelly@parl.gc.ca

www.FinDonnelly.ca



11

Diabetes Information and Support Centre www.diabetes.ca

For service in Chinese, call 1-888-666-8586.

1-800-226-8464

Provides diabetes related information and referral services.

Down Syndrome Research Foundation 604-444-3773 www.dsrf.org

Researches and develops innovative programs and interventions for people of all ages with Down Syndrome and other intellectual disabilities. Offers referral and reference services in a resource library, workshops for families and professionals. Programs focus on speech and language, reading, communication, and social skills.

Heart and Stroke Foundation of BC 604-736-4404 www.hsf.ca

Provides heart disease and stroke related information.

Kidney Foundation of Canada 604-736-9775 www.kidney.bc.ca

Provides information about kidney and related diseases.

Multiple Sclerosis Society of Canada 604-689-3144 www.mssociety.ca/bc

Provides information, referral/support services to persons with MS.

Muscular Dystrophy Canada 604-732-8799 www.muscle.ca

Provides information and assistance to persons with MD.

MEFM Society of BC

(Myalgic Encephalomyelitis

604-878-7707 toll free: 1-888-353-6322

Chronic Fatigue Syndrome & Fibromyalgia)

Provides information, referrals to self help groups, periodic newsletters, and educational material to patients and their families.

Osteoporosis Canada 1-800-463-6842 www.osteoporosis.ca

Provides information and referral to support groups. Also offers educational videos, books for sale, and a small lending library.

Parkinson Society British Columbia 604-662-3240 www.parkinson.bc.ca

Provides information, education, one to one consultations, and support groups for persons with Parkinson’s and their families.

Quarterly newsletter and an extensive website are also available.

Stroke Recovery Association of BC 604-688-3603 www.strokerecoverybc.ca

Provides information to assist stroke recovery. An information kit and quarterly newsletters are available.

Western Institute for the Deaf and Hard of Hearing www.widhh.com

604-736-7391

TTY: 604-736-2527

Provides advice, counselling, hearing tests, recycled hearing aids and specialized equipment for the deaf and hard of hearing.

Sign language and interpreting services are also available.

Counselling Resources

Burnaby Counselling Group 604-430-1303 www.counsellinggroup.org

Provides individual, child, marital, and family therapy, working with a comprehensive range of issues.

Burnaby Family Life Institute 604-659-2200 www.burnabyfamilylife.org

Provides individual counselling and group sessions for both adult women survivors of sexual abuse and children who witness abuse.

Counselling BC 604-729-6059 www.counsellingbc.com

Counselling Professional Directory website of more than 400 psychologists, counsellors, and other professional therapists.

Family Services of Greater Vancouver 604-525-9144 www.fsgv.ca

Offers affordable counselling programs and other support services to families, individuals, and youth in the Lower Mainland.

Fraserside Community Services 604-522-3722 www.fraserside.bc.ca

Perspectives Youth & Family Outreach Program

Provides outreach counselling, referral, and support services to children/adolescents and their families who are struggling with substance misuse or are affected by another person’s misuse.

Children Who Witness Abuse

Provides group or individual counselling to children affected by witnessing the abuse of their mothers or caregivers.

Burnaby Family Life

A place to go... a place to grow!

Helping children, parents, families and those in need, we offer 100+ programs and services at 10 locations.

Call 604-659-2200 for more information or see our new website.

www.burnabyfamilylife.org

12


New Westminster UBC Counselling Centre 604-525-6651

Crisis line: 604-872-3311

Provides free counselling to adults, adolescents, and families from Sept - June.

Battered Women Support Services www.bwss.org

have experienced abuse.

604-687-1868

Crisis Line: 604-687-1867

Provides counselling, support, and advocacy for women who

Covenant House Vancouver 604-685-7474 www.covenanthousebc.org Toll free: 1-877-685-7474

Offers support services for young persons leaving street life including housing, alcohol and drug counselling, mental health counselling and life skills training.

Crisis Shelter

Offers safe housing, food, clothing and counselling to youth ages 16-22 on a first -come, first-served basis.

Community Support Services (CSS)

Offers street outreach, daily drop-in and access to housing support workers.

Rights of Passage Program (ROP)

Offers a transitional living program that provides 6-24 months of supported living to youth ready to move towards independence.

Lookout Emergency Outreach Team 604-523-9126 x 192 www.lookoutsociety.ca

Offers supportive housing and services for homeless men and women or those in need based on their current living situation.

Must be in or have a history with New Westminster.

Cliff Block 604-523-9126 x 103

Rhoda Kaillis House 604-544-5145

Russell Housing Project 604-529-9126 x 101

Burnaby Seniors Outreach Services 604-291-2258 www.bsoss.org

Offers free, confidential peer counselling services/group support.

Atira Women’s Resource Society 604-331-1407 www.atira.bc.ca

Provides housing, counselling, advocacy and support to women experiencing abuse, violence, drug/alcohol or mental health issues.

Shimai Transition House 604-581-9100 shimaisupport@atira.bc.ca

30-day program provides shelter to women with addictions who are fleeing violence. Must be on income assistance or willing to apply.

Elizabeth Fry Society 604-520-1166 www.elizabethfry.com

Provides housing, support and counselling for women and children.

Dixon Transition Society Intake Line: 604-298-3454 www.dixonsociety.ca

Provides temporary shelter and support for women and their children directly fleeing abuse.

Monarch Place Transition House 604-521-1888 www.monarchplace.org

Provides emergency shelter and support for women and their children fleeing domestic abuse.

Chrysalis Place Second Stage Program

12 bed residential program for women and children fleeing

intimate partner abuse.

WINGS Outreach Program

Relocation and multicultural support for women and children

fleeing domestic abuse.

Post Abortion Community Services 604-525-0999 www.pacscanada.org

Provides non-judgmental post abortion grief recovery: peer counselling, support groups and retreats.

Rape Victims Support Network 778-886-7001 www.assaultcare.ca

Provides peer counselling, advocacy, referrals, and practical help to victims of sexual assault.

Servants Anonymous Society of Surrey 604-590-2304 www.sasurrey.ca

Residential programs for sexually exploited women and youth.

Our services are for women who are homeless, exploited, addicted and/or struggling with mental illness, or those at risk of facing these issues in their lives.

AGNES Program

Two beds for homeless female youth ages 16-18 who are exiting the sex trade.

BC Men’s Resource Centre 604-878-9033 www.menbc.webs.com

Offers individual, couple, and family counselling, a variety of support groups, and a comprehensive library including books, articles, tapes, and videos on a variety of men’s issues.

Working together with you in our community.

Richard T. Lee, MLA

Burnaby North

1833 Willingdon Ave., Burnaby V5C 5T1

Phone: 604.775.0778 Fax: 604.775.0833

richard.lee.mla@leg.bc.ca www.richardleemla.bc.ca



13

BC Society for Male Survivors of Sexual Abuse www.bc-malesurvivors.com

604-682-6482

Offers individual and group therapy for males who have been sexually abused. or victims of domestic violence. Individual support also available for family members and significant others of male survivors. Fees on a sliding scale.

Burnaby Hospice Society 604-520-5087 www.burnabyhospice.org


Provides compassionate support during the end of life process.

Memorial Society of BC 604-733-7705 www.memsoc.org

Provides information services and support for persons dealing with the death of a loved one. Also provides information on funeral pre-planning, as well as simple, dignified, low cost funerals.

BC Bereavement Helpline 604-738-9950 www.bcbereavementhelpline.com

Provides information, referral and support for the bereaved by phone or e-mail.

Police Victim Assistance

Provides persons affected by a crime or tragedy and their families with information, emotional support, and practical assistance.

Burnaby RCMP 604-294-7602 www.bc.rcmp.ca

New Westminster Police www.nwpolice.org

604-529-2525

Specialized Victim Assistance Program 604-520-0009

Provides free support services to victims, their families, and witnesses of crimes who are under 19. Also provides court accommodation and preparation.

VictimLINK BC www.victimlinkbc.ca

24-Hr 604-836-6381

1-800-563-0808

Provides multi-lingual assistance for victims of crime and immediate crisis support to victims of family or sexual violence.

Victim Service Workers help with referrals to victim and community services, transition houses, counselling, justice system/ legislation programs, protection registries and safety planning.

Family Resources

Mediation Services


Parent/Teen Mediation Services

Offers free parent-teen conflict mediation for residents of

Burnaby and New West. Referrals are made through the

Ministry of Children and Family Development.

New Westminster Family Justice Centre 604-660-8636 www.familieschange.ca

Provides information and assistance to families that are considering or experiencing separation or divorce. Free and confidential. Interpreters can be arranged.

Victim Services

Burnaby/New West Victim Service Program 604-525-9144 www.fsgv.ca (Individual & Family Counselling)

Provides community-based support services for victimized adults.

MADD Metro Vancouver 604 515 9212 www.madd.ca/Vancouver

Provides support and services to victims of impaired drivers.

General Information & Childcare Resources

YMCA —

BC Child Care Resource & Referral Program

604-294-1109 www.ccrr.bc.ca

Provides parents and childcare providers with resources, support, and quality referral services from a childcare registry.

Kids In Burnaby www.kidsinburnaby.ca

Provides information and resources for families of Burnaby children.

Kids In New West www.kidsnewwest.ca

Provides information and resources for families of NewWest children.

The Shorty List www.theshortylist.ca

Website helps parents in Metro Vancouver find the best daycares and schools for their children. Includes a forum where parents can post comments and reviews.

14

Providing practical and emotional support to individuals and their loved ones through the end-of-life journey.

Trained volunteers visit in hospitals and hospices, long-term care facilities and homes.

There is no cost and referrals can be made by anyone.

6855 Kingsway, Burnaby, BC V5E 1E4

|

www.burnabyhospice.org

Offi ce: 604.520.5087

|

Bereavement: 604.520.5024

|

Email: info@burnabyhospice.org


Information Children 778-782-3548 www.informationchildren.com

Provides information, referrals, workshops and support for parents and caregivers.

Pregnancy Resources

Pregnancy Options Phone Line Toll free:1-888-875-3163

BC Women’s Health Centre provides information about pregnancy options Mon-Fri, 8 am - 4 pm.

Crisis Pregnancy Centre 604-525-0999 www.optionscentre.ca

Offers free, confidential counselling and support services to women in crisis Mon-Fri, 9 - 5 pm. Walk-ins are welcome.

Pregnancy Outreach Program 604-659-2228

Offers free weekly support groups for high-risk pregnant women that include discussion, education, support and lunch. Childcare is provided.

Burnaby Safe House 778-886-7001 www.safeshelter.ca

Offers shelter for vulnerable pregnant women and their children.

OnlineCare www.onlinecare.ca

Secure web service provides free, confidential help to women facing an unplanned pregnancy or post abortion concerns.

New Parenting Programs & Support

La Leche League Canada Toll Free: 1-800-665-4324 www.lllc.ca

Provides breast-feeding support and referral services.

Pacific Post Partum Support Society www.postpartum.org

604-255-7999

Toll free:1-855-255-7999

Offers phone support to women, and their families, who are experiencing postpartum depression and/or anxiety, and to women who are pregnant and experiencing distress. Also offers

7 support groups in the Lower Mainland.

Basics for Babies 604-876-3601 www.foodbank.bc.ca (Programs > External)

Provides food, formula, and diapers for young infants. Call for details and distribution locations.

Baby & Me 604-659-2228

Free weekly educational support group for high-risk moms with babies 0-6 months. Food coupons, bus tickets and childcare are provided.

Baby & Me Second Stage 604-659-2230

Free weekly support group for moms with babies 6-18 months.

Discussion, nutritious snacks, support and childcare are provided.

Burnaby Infant Development Program 604-299-7851 www.idpofbc.ca/parents.html

Provides family centred services to support families who are raising young children at risk for or with developmental delay or disabilities.

Parent & Infant Drop-in 604-918-7605

Public Health Nurses offer free drop-ins where parents can ask questions about their baby’s growth and development, meet other parents, and learn about community services.

Bonsor Recreation Complex 604-439-1860

Mondays, 10:30am – 12pm

Eileen Dailly Leisure Pool (Multipurpose Room)

Wednesdays, 10:45am – 12:15pm 604-298-7946

Strong Start Centres

Offers free drop-in for children 0 – 5 yrs and parents/caregivers.

Promotes early learning and supports caregivers with information, outreach, networking and learning opportunities.

Open Mon – Fri, 9am – 12pm, Sept - June.

Burnaby Locations:

Cascades Heights Elementary School

Chaffey-Burke Elementary School

Edmonds Community School

Forest Grove Elementary School

Kitchener Elementary School

Lochdale Community School

604-664-8727

604-664-8222

Maywood Community School 604-664-8207

Morley Elementary School( 8:45-11:45am) 604-664-8774

Second Street Community School

Stoney Creek Community School

Stride Avenue Community School

Twelfth Avenue Elementary School

New West Locations:

Connaught Heights (12:30pm – 3:30pm)

Queen Elizabeth Elementary School

604-664-8645

604-664-8652

604-257-4456

604-664-8690

604-664-8821

604-664-8845

604-664-8853

604-664-8870

604-517-6010

604-517-6080

Mon & Fri, 9am-12pm; Tues - Thurs, 4-7pm

Richard McBride Elementary 604-517-6090

• MUSIC FOR YOUNG CHILDREN

• PRIVATE LESSONS

FREE Introductory Lesson

7862 Edmonds St.

604.515.1272

www.preludepiano.com



15

SMILE Canada 604-298-6245 www.stleo.ca/programs/smile

Provides free pregnancy testing, support and education, prenatal classes for parents age 24 and under. In collaboration with

Pomegranate Community Midwives, pre/post natal care and delivery services offered for parents without doctors.


Provides counselling, education, mediation, and support services to parents and their families throughout the Lower Mainland.

Parenting Programs & Support

St. Leonard’s Youth & Family Services 604-524-1511 www.stleo.ca

Offers counselling, assessment, mediation, life skills training, parent and teen support groups.

Ministry of Children & Family Development 604-660-0602

Provides support services to families and investigates child protection and mental health.

102-4430 Halifax St, Burnaby 604-660-0602

101-7645 Kingsway, Burnaby

201-1065 Columbia St, New West

604-660-9494

604-660-9495

South Burnaby Neighbourhood House 604-431-0400 www.sbnh.ca

Provides family drop-in for kids 0-5 and parents, community kitchens for low income and newcomer individuals, school-aged childcare and preschool in multiple locations, info and referral services. Youth leadership program for grades 8+ also available.

Parent Support Services of BC 604-669-1616 www.parentsupportbc.ca

Provides parenting workshops and coordinates free, weekly anonymous parent support circles where parents or grandparents raising grandchildren, can learn new ways to nurture and protect their children.

East Burnaby Family Place 604-444-1090 www.ebfp.ca

9528 Erickson Dr, Burnaby

Neighbourhood facility provides a resource library, toy lending library, volunteer opportunities, ECE teacher and clothing exchange.

Open Tues, Wed, and Fri, 10am – 1pm.

Parents Together 604-325-0556 www.bgc-gv.bc.ca (Boys & Girls Club>Parent Support Services)

Offers an education and group support program for parents of teens who wish to develop new skills to help end conflict in their homes. Strategies are taught to improve relationships, develop positive communication skills, practice self-care and help parents regain control of their lives.

New Westminster Family Place 604-520-3666 www.nwfamily.bc.ca

101-93-6th St, New West

Offers scheduled family resource program where parents can bring their children age 0-5 to learn, play and socialize. Also offers parenting education, toy lending library, and family support programs.

Purpose Society Parenting Programs 604-526-2522 www.purposesociety.org

Provides a variety of parenting programs, family therapy and support groups for building healthy, strong families.

Burnaby Family Life Institute 604-659-2200 www.burnabyfamilylife.org

Provides pre/post natal support, family life and parenting education, childcare and children’s programs, life skills, and women’s support groups. Also offers Parent-Child Mother Goose

Program and Family Drop-ins.

Adoptive Families Association of BC 604-320-7330 www.bcadopt.com

Provides information about adoption through BC’s waiting child program and BC’s licensed adoption agencies. Offers education, support networks and groups to prospective and adoptive families.

Foster Parenting Fraser Region 604-520-2900 www.fraserregionfostering.com

Provides information about fostering, support services and resources for foster parents currently in the network.

Families With Low Income

Child Care Subsidy Help Line 1-888-338-6622 www.mcf.gov.bc.ca/childcare

Monthly subsidy to help qualifying low income families pay for childcare is available through the Ministry of Children and Family.

Cameray Child & Family Services Burnaby: 604-436-9449 www.cameray.ca

families in Burnaby and New West.

New West: 604-520-0009

Provides counselling, education, outreach and advocacy for

WELCOME TO THE POPPY RESIDENCES

Discover a new lifestyle of Independent Living

Open House Tea and Tour every Wednesday 2:00-4:00pm

For more information and private tours

Phone

604.568.5563

5291 Grimmer Street, Burnaby thePoppyResidences.com

16


Athletics for Kids 604-221-7529 www.a4k.ca

Provides financial support towards basic amateur sport registration fees for youth ages 5-18. Family income must be under $40,000/yr, or child in foster care, or a parent receives social assistance.

Burnaby Kidsport Fund 604-294-7111 www.kidsportburnaby.com

Provides grants to help qualifying low income Burnaby families pay sports registration fees for their children age 5-18.

Burnaby Community Connections www.burnabycommunityconnections.com

604-299-5778

Burnaby Christmas Bureau

Burnaby families of low income or on income assistance can register to receive gifts during the holiday season.

Burnaby Camping Bureau

Burnaby families of low income can register to receive summer camp subsidies for their children.

Burnaby Parks, Recreation and Cultural Services

Recreation Credit Program

Provides Burnaby families of low income with credits to be used at Burnaby facilities. Applications available at any facility.

Seniors Resources

Seniors BC and Seniors Information Line 604-660-2421 www.seniorsbc.ca

Offers a single source of government services information, including health services and resources.

Seniors Health Care Support Line 1-877-952-3181

Allows seniors, their families or friends to report concerns about care. Provides seniors facing complex care needs with access to appropriate health care and support for unresolved care concerns.

ElderPost www.elderpost.com

Free online marketplace, community forum, and listing service for caregivers, seniors, and providers of services or products.

Meal Programs/Food Delivery Services

Burnaby Meals on Wheels 604-299-5754 www.mealsonwheels-burnaby.com

Delivers nutritious hot meals, frozen meals, and bagged lunches to Burnaby residents. Call for meal costs and delivery days.

Fraserside Community Services www.fraserside.bc.ca

604-522-3722

New Westminster Camping Bureau

New Westminster residents receiving low income and income

assistance should call to check eligibility for camping subsidies.

New Westminster Recreation Pass Program

Provides eligible low income New West families with recreation pass subsidies.

New Westminster Meals on Wheels 604-520-6621

Delivers meals daily to New West residents who are unable to cook due to age, illness, or disability. Call for meal costs.

Better Meals 604-299-1877 www.bettermeals.ca

Offers a wide selection of affordable, nutritious and ready-to-eat full course meals and à la carte food items.

Salvation Army — 604-521-2421

New Westminster Christmas Bureau

New Westminster families with low income can register to receive gifts/food vouchers for their families during the Christmas season.

BC Hydro —

Energy Conservation Assistance Program

604-431-9463 www.bchydro.com/powersmart

Provides qualifying low income households with a home energy evaluation, installation of energy saving products, and personalized energy efficiency advice for free. Call for eligibility information.

Renfrew Collingwood Seniors Society 604-430-1441 www.rencollseniors.ca

Offers affordable, nutritious, home-cooked frozen meals to seniors

Mon - Fri. Must be picked up. Call for more information.

Dairyland Home Service 604-421-4663 www.morethanmilk.ca

Offers regularly scheduled delivery service for over 800 products including dairy products, organic produce and groceries, packaged meats, fresh baked goods, beverages, desserts, and organic household products. Call for more information.

Engman & Gunther

N O T A R I E S P U B L I C

• Residential Real Estate Transfers

• Mortgage Refi nancing Documentation • Wills

• Powers of Attorney • Representation Agreements

PROUDLY

SERVING

FOR OVER

20 YEARS!

710 6th Street, New Westminster, B.C. V3L 3C5

Tel: 604-522-8149 • Fax: 604-521-5792 • Email: engman.convey@live.com



17

Gold Card Catering

Health Alert (Bonsor)

Seniors Active in Living (Confederation) 604-294-1936

Health Watch (Edmonds)

Stroke Recovery Branches

Health Focus (Cameron)

North Burnaby: Confederation

South Burnaby: Edmonds

604-594-5520 www.goldcardcatering.com

Offers delivery of individually portioned homestyle meals.

Citizen Support Services

Seniors Lunch Program

604-294-7980

Provides housebound Burnaby seniors with transportation to and from lunch at Edmonds Centre on Mondays, and

Confederation Centre on Thursdays.

Grocery Shop-By-Phone

Provides Burnaby seniors with grocery delivery service.

Seniors Services Society

Seniors Services Dining Club

604-789-7942

Provides New West seniors with transportation to and from local restaurants for meals Tues, Wed, and Thurs evenings.

Lunch Bunch

Provides New West seniors with transportation to and from lunch at Century House and other locations on Fridays.

Call for more information.

Health & Wellness

Fraser Health Authority www.fraserhealth.ca

Public Health General Information

Burnaby

New West

Home Health Care & Assessments

604-918-7605

604-777-6740

Burnaby

New West

604-918-7447

604-777-6700

Community Care Licensing (Complaints) 604-918-7683

Seniors’ Wellness Programs at Burnaby Community Centres

Offers blood pressure and height/weight monitoring, massage, reiki, reflex, exercise, footcare, health and housing information, peer counselling and friendship opportunities.

604-297-4580

604-297-4456

604-297-4400

604-474-1821

604-434-9224

Alzheimer Society of BC 604-298-0780 www.alzheimerbc.org

Provides information, education, and support to family and friends of persons with Alzheimer’s disease and related dementia.

Early intervention services include “First Link” referrals and

“Minds in Motion”, a social and recreation program.

Dementia Helpline 1-800-936-6033

YMCA Healthy Heart Program 604-521-5801

(Cardiac Prevention, Rehabilitation & Maintenance) www.vanymca.org

Offers medically supervised exercise programs for persons with heart disease or those at risk of developing it. Doctor’s referral is required. Financial Assistance is available if needed.

VCC Denture Clinic 604-443-8500

Clinic makes full and partial dentures at a reduced rate.

Western Institute for the Deaf and Hard of Hearing www.widh.com

604-736-7391

TTY: 604-736-2527

Provides advice, counselling, hearing tests, recycled hearing aids and specialized equipment for the deaf and hard of hearing. Sign language/interpreting services are available.

*Please see Health & Wellness Resources on page 6 for more options.

Private Home Support Services

Provides home support services to seniors who don’t qualify for

Fraser Health Home Care or wish to retain additional services for a fee.

Bayshore Home Health www.bayshore.ca

604-739-7454

604-263-3621 Classic LifeCare www.classiclifecare.com

Comfort Keepers www.comfortkeepers.ca/office-4002

Driving Miss Daisy Seniors Services www.drivingmissdaisy.net

Five Star Senior Services

604-689-8609

604-783-2965

604-616-8401 www.fivestarseniorservices.com

Home Instead Senior Care www.homeinstead.com/3022

Home James www.homejamesforseniors.ca

604-267-6742

604-928-7789

Your carriage awaits...

18

❀ Friendly, Helpful Companion

❀ Safe, Reliable Assistance

❀ Reasonable Rates

Wayne Temoin

OWNER/OPERATOR wayne@drivingmissdaisy.net


604-783-2965 www.drivingmissdaisy.net


Nurse Next Door Home Care Services www.nursenextdoor.com

Revera Home Health www.reveraliving.com

We Care Home Health Services www.wecare.ca

604-268-6262

604-520-6220

604-264-9003

Citizen Support Services 604-294-7980 www.burnaby.ca/citizensupportservices

Provides Burnaby seniors with support services including shop-by-phone, shopping buddies, home visits, support calls, recreational bus trips, and more.

Counselling/Advocacy & Support Groups

BC Centre for Elder Advocacy & Support (BCCEAS)

Seniors Advocacy & Information Line 604-437-1940 www.bcceas.ca

Offers legal advocacy and representation, information, support and referral services for older adults age 55+. Delivers free workshops on financial literacy and abuse awareness and prevention to the community.

Seniors Services Society 604-520-6621 www.seniorsservicessociety.ca

Provides New West seniors with a range of support services, including meal programs, seniors’ medical transportation, volunteer tax clinics, form completion and support calls. Also provides housing information to seniors in the Lower Mainland.

Sapperton Pensioners Association 604-522-0280

318 Keary St, New West

Meetings held on the 3rd Wednesday of the month at 1:30pm.

Recreational games every Tuesday at 1pm.

411 Seniors Centre Society 604-684-8171 www.411seniors.bc.ca

Provides seniors with information and referral services, social, recreational, and educational activities and events from a multicultural resource centre. Call for information about membership, drop-in activities and events.

Burnaby Seniors Outreach Services Society 604-291-2258 www.bsoss.org

Offers support services and peer counselling programs for seniors, and

Communications and Counselling Skills training for volunteers.

Reconnections Program

Assists seniors develop skills and confidence they need to reconnect to the community after a major change or loss.

Burnaby Family Caregiver Program

Provides support to family caregivers who are caring for a senior relative. Offers 4 week info and education series, selfhelp support group, individual support by volunteer senior peer counsellors, and community info sessions. Extensive resource guide for caregivers is available by contacting office.

New West Police Service & FSGV —

Elder Abuse Team

604-529-2459

Provides elder abuse response and coordinated follow-up services. Open on Tues and Thurs.

Nidus Personal Planning Resource Centre & Registry www.nidus.ca

Provides information and assistance with completing including Enduring Powers of Attorney.

604-408-7414

Representation Agreements and other personal planning tools.

Operates a centralized registry for personal planning documents

Public Guardian & Trustee of BC 604-775-1001 www.trustee.bc.ca

Provides services to vulnerable adults and seniors (age 19 and older) or their families who need help managing financial or legal affairs; assesses and investigates abuse complaints.

Burnaby Hospice Society 604-520-5087 www.burnabyhospice.org

Provides compassionate support during the end of life process.

South Burnaby Neighbourhood House www.sbnh.ca

604-431-0400

Seniors Ambassador Program

Provides information and referral for a range of services to seniors.

Also refer isolated seniors to the outreach worker at SBNH.

Seniors Together Program

Connects seniors from diverse backgrounds, providing opportunities for sharing social and community activities.

Memorial Society of BC 604-733-7705 www.memsoc.org

Provides information services and support for persons dealing with the death of a loved one. Also provides information on funeral pre-planning, as well as simple, dignified, low cost funerals.

Home Care Services

Whatever it takes to bring you peace of mind

Serving: Burnaby/New Westminster/Coquitlam

Port Moody/Anmore/Belcarra

Request a FREE assessment

(604) 553-3330

www.nursenextdoor.com



19

BC Bereavement Helpline www.bcbereavement.com

phone and e-mail.

604-738-9950 bcbh@telus.net

Provides information, referral and support for the bereaved by

Voices of Burnaby Seniors Task Force 604-515-1718 www.burnabyseniors.ca/voices.shtml

Seniors-directed, not-for-profit organization undertakes activities and projects supporting local seniors. Membership open to

Burnaby seniors willing to attend bi-monthly meetings and work on a focus group.

Financial Assistance & Pension Information

Service Canada www.servicecanada.gc.ca

Open Mon-Fri, 8am - 8 pm, local time.

Service BC

Home Owner Grants

1-800-622-6232

TTY: 1-800-926-9105

Provides information about CPP, GIS, OAS, Spouse Allowance,

Survivor Allowance, Veterans Benefits, and any other general inquiries about government services and programs.

604-660-2421 www.servicebc.gov.bc.ca/seniors

Provides information on seniors programs including BC Seniors

Supplement and Property Tax Deferment.

Seniors Supplement 1-866-866-0800

1-888-355-2700 www.sbr.gov.bc.ca (Individuals>PropertyTaxes)

The Home Owner Grant is one of three property tax assistance programs offered by the province. It helps homeowners reduce the amount of taxes they pay on their home.

Seniors Housing Services 604-520-6621 www.seniorsservicessociety.ca

Provides seniors with individualized information on housing and one-to-one support for seniors who are homeless or at risk of homelessness. Also provides personalized assistance completing forms, including housing and the SAFER application.

Temporary Housing Program (THP)

Provides furnished apartment with outreach services for homeless and at risk seniors.

Society for Christian Care of the Elderly 604-681-7337 www.scce.ca

Provides dignified, independent, affordable housing for persons 55+.

Mobile Work Crew 604-723-3439 www.fraserside.bc.ca

(Employment Services > Mobile Work Crew)

Supervised workers with physical or mental challenges offer commercial/residential landscaping, property maintenance, general labour services, including small moving jobs.

Neighbours Helping Neighbours 604-764-6601 www.larchevancouver.org

Supervised team of persons with developmental disabilities assist seniors and others with basic gardening and home maintenance.

Senior Citizens’ Repair Service 604-529-1100

Provides low cost, minor house repairs and maintenance to seniors (55+) with disabilities living in their own homes.

* Please see general Housing Resources for more options, page 31.

Continuing Education/Seniors Study Programs

Housing Information/Modifications & Repairs

BC Housing www.bchousing.org

1-866-465-6873

HAFI - Home Adaptations for Independence www.bchousing.org

1-800-407-7757x7055

Provides forgivable loans to landlords, low income seniors and persons with disabilities for home modifications for accessible, safe and independent living.

SAFER — Shelter Aid for Elderly Renters 604-433-2218 www.bchousing.org/programs/SAFER

Provides financial assistance for eligible renters over 60.

College for the Retired www.cccrburnaby.org

6650 Southoaks Cres, Burnaby

604-517-8732

SFU Seniors Programs 778-782-8000 www.sfu.ca/seniors

Offers intellectually stimulating courses for adults 55+.

UBC Continuing Studies 604-822-1444 www.cstudies.ubc.ca/seniors-programs

20

OVER 55?

LEARN FOR FUN/TEACH FOR PLEASURE

AFFORDABLE COURSES FOR SENIORS

including computing (Facebook/You Tube), digital photography, drawing and painting, music (guitar, piano, ukulele), languages, memories to memoirs, bridge, genealogy, and more. A variety of mini-courses are also available.

College for the Retired

6650 Southoaks Crescent, Burnaby 604.517.8732

www.cccrburnaby.org, cccr@telus.net


Home Library Service 604-436-5423

Delivers materials free of charge to Burnaby residents who are confined to home, facility or hospital because of ill health, frailty, visual or physical disability.

Social & Recreation

Seniors Centres focus on programs for adults 55+. Socialize, learn new skills and enjoy creative leisure time. Call for more info.

Burnaby Bonsor Complex

Cameron Complex

Confederation Centre

Edmonds Community Centre

New West Century House

604-297-4580

604-297-4456

604-294-1936

604-297-4400

604-519-1066

Transportation

Burnaby Seniors’ Transportation 604-299-5778

Provides Burnaby seniors with transportation to their medical related appointments for a small fee. Advanced booking is required.

New West Seniors’ Medical Transportation 604-520-6621

Provides NewWest seniors with transportation to their medical and dental appointments. Call for cost or to book a ride.

Publications

Citizen Support Services

Senior Citizens’ Resource Guide

604-294-7980

Contains information about programs, benefits, agencies, and services available to Burnaby seniors. Copies can picked up at seniors centres and libraries.

Healthy Eating for Seniors www.healthlinkbc.ca

811

Legal Services Society 604-601-6000 www.lss.bc.ca

(Our Publications > Search by Title)

Publishes “When I’m 64” (English) and “Benefits and Services for

Seniors” (available in different languages) guides for people aged

60+. Available online.

Service Canada

Services for Seniors Guide

1-800-622-6232

TTY: 1-800-926-9105 www.seniors.gc.ca (For Seniors > Services for Seniors Guide)

Guide to Government of Canada services for seniors and their families. Only available online.

Youth Resources

Information & Support Lines

Freemasons’ Cancer Clinic Transportation 604-872-2034

Provides cancer patients with free transportation to and from their primary cancer treatments.

Access Transit

HandyDART

Taxisavers/Handycard

Applications: 778-452-2860 www.translink.ca (Rider Info > HandyDART)

Provides customized transit for seniors/people with disabilities.

Advanced booking is required, call 604-575-6600 option #1.

778-452-2860 www.translink.ca (Rider Info > Accessible Transit)

Provides discounts for persons with permanent physical and mental disabilities.

BCAA Road Safety Foundation – Mature Drivers Workshops www.tsfbcaa.com

Workshops are offered for mature drivers.

604-297-2159

*See general Transportation Resources for more options, page 34.

YouthInBC.com 24-hr distress line: 604-872-3311 www.youthinbc.com

Toll free: 1-866-661-3311

Online crisis chat service where youth chat one-on-one with a trained volunteer from the Vancouver Crisis Centre. Website offers information on a variety of youth-related issues, as well as a resource list of organizations and websites where youth can get help.

Helpline for Children 604-310-1234

After hours: 604-660-8180

IRAYL SkyTrain Outreach www.pcrs.ca

604-999-8180

D-Talks (Youth Detox Line) 9am – 7:45pm: 1-866-658-1221

After hours: 604-872-4349 www.BurnabyCommunityConnections.com


21

Kids Help Phone 24-hr: 1-800-668-6868 www.kidshelpphone.ca

Provides free, anonymous, confidential information, counselling, referral services and resources for young people needing help.

Sex Sense Line

Youth Against Violence Line

604-731-7803

Provides free, confidential information and referral for sexual health issues including sexuality, birth control, STIs, and pregnancy options.

24-hr: 1-800-680-4264 www.youthagainstviolenceline.com

Safe and confidential way to prevent and report incidents of youth violence or crime, or seek assistance from local police.

Translators of several different languages are on hand.

Youth Employment Centres/Training Programs

Service Canada Centre for Youth TTY: 1-800-926-9105 www.servicecanada.gc.ca www.jobbank.gc.ca

Centres are open May – Aug, 8:30am – 4pm.

Check website for up to date contact information.

#100 3480 Gilmore Way, Burnaby

#201 620 Royal Ave, New West

SUCCESS Youth Employment Program 604-438-7222 www.success.bc.ca/

Delivers employability skills to youth ages 15-30 through classroom training and work experience. Assists participants to overcome barriers and transition to employment.

Aunt Leah’s Training Programs 604-376-7238 www.auntleahs.org/retail-training-program.html

Offers three month employment training programs to youth.

Participants must commit to four hours of training per week.

Programs incorporate classroom and hands-on learning.

Youth Centres

These centres offer recreation services and a variety of programs to teens and/or pre-teens, including day trips, leadership development, tournaments, games, computers, and counselling on relevant youth issues. Centres operate year-round.

Call for hours. A yearly membership is required.

Creekside Youth Centre 604-415-7607

2720 Beaverbrook Cres, Burnaby

K.R.I.B. Youth Centre 604-524-6359

7015-14th Ave, Burnaby

Free youth activities for 10 – 18 year olds.

South Central Youth Centre 604-433-6032

6749 Nelson Ave, Burnaby

Summit Youth Centre 604-268-1369

200 Willingdon Ave, Burnaby

Burnaby Youth HUB

Moody Park Youth Centre

604-569-0951


Youth drop-in, age 13 – 18, Wed, Thurs, Fri, 4pm – 8pm. Has pool,

TV, Wii, and Friday Night Food. Rooms are available for booking.

604-834-0302 www.newwestyouth.ca

620-8th St, New West (@ Century House)

Youth ages 13 - 18 drop-in centre offers a games room, lounge,

Wii station, computer room, and fitness room. Offers social drop-in, recreation, life skills training, computer labs and more.

Open Mon – Thurs, 3:15pm – 9pm and Fri/Sat, 3:15pm – 11pm.

Youth Source 604-526-2522 www.purposesociety.org

38 Begbie St, New West

Youth Resource Centre for ages 13 – 21. Centre open Tues,

2:30pm – 6pm and Thurs, 3:30pm – 8pm.

Youth Health Clinics

UFCW Local 247 Training & Education Centre www.ufcw247trainingcentre.com

544 Columbia St, New West

DTA — Discovery to Apprenticeship

604-523-5410

Trades exploration program for unemployed youth ages 15-30.

Provides hands-on opportunity to try various trades: carpentry, painting and decorating, masonry trades, transportation and the metal/welding trades. Employment agency referral required.

Options for Sexual Health Clinic 604-731-4252 www.optionsforsexualhealth.org (Clinic Services)

4734 Imperial St, Burnaby or 3550 E. Hastings St, Vancouver

Provides a range of free, confidential services including STI testing and treatment, pregnancy testing and counselling, physical examinations and affordable birth control. No age restrictions.

Burnaby Youth Clinic 604-293-1764


Mon, Tues, and Thurs, 1pm – 5pm. Youth under 25.

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22

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326 Gilmore Ave. (@ Hastings St.), Burnaby

604.568.8383

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New Westminster Youth Clinic 604-329-1875

38 Begbie St, New West

Tues, 2:30pm – 6pm and Thurs, 4pm – 8pm. Youth 21 and under.

East Van Youth Clinic 604-675-3986

1669 E. Broadway, Vancouver

Mon – Wed, 3pm – 6pm and Fri, 2pm – 5pm. Youth under 25.

Knight Street Youth Clinic

6405 Knight St, Vancouver

604-301-2227

Mon, 2pm – 4:30pm and Thurs, 5:30pm – 8pm. Youth under 25.

Immigrant/Newcomers Resources

BC Newcomers’ Guide to Resources & Services www.WelcomeBC.ca/guide

Offered in 11 languages. Copies can be picked up at your local library or ordered online.

Burnaby Multicultural Society 604-431-4131 www.thebms.ca

Provides newcomers with range of services: information, ESL classes, advocacy, short-term counselling, and seniors programs.

Settlement Workers in Schools (SWIS)

Connect immigrant and refugee families to school, community and government resources.

604-664-7230 Burnaby School District www.sd41.bc.ca

New West School District www.sd40.bc.ca

604-517-6227

Immigrant Services Society of BC www.issbc.org

Provides newcomers with a range of settlement services: community settlement counselling (various languages), community bridging, multicultural peer support, career services, and more.

Burnaby

New West

604-395-8000

604-522-5902

SUCCESS Settlement Services 604-430-1899 www.success.bc.ca

Provides settlement services including individual counselling and support services, case management, life skill education workshops, public education workshops, labor market information and community connection programs.

Journey Home Community Association 604-568-4892 www.journeyhomecommunity.ca

Provides newly arriving refugee claimant families in Greater Metro

Vancouver area with housing assistance, basic needs, resettlement resources, assistance establishing a support network.

MOSAIC - Multilingual Orientation Service Association to

Immigrant Communities www.mosaicbc.com

Provides newcomers with a range of support services, including settlement services, employment services, family services, seniors programs, interpretation and translation, language instruction, legal information, and counselling services in over 20 languages.

310-7155 Kingsway, Burnaby 604-636-4712


1899 Willingdon Ave. Burnaby

MOSAIC Language Centres

604-438-8214

604-298-8201

103-4181 Hastings St. Burnaby

1720 Grant St Vancouver

604-630-1070

604-254-9626

Newcomer’s Centre for Children & Families 604-636-0120 www.mosaicbc.com (Settling in Canada>Newcomers Centre)

Family friendly drop-in space for refugee parents, caregivers, and children new to Canada. Support workers help families access support programs and community services. Mon-Fri, 9:30-4:30.

Pacific Immigrant Resources Society 604-298-5888 www.pirs.bc.ca

Offers programs for immigrant women and their children.

Progressive Intercultural Community Services www.pics.bc.ca

604-596-7722

Provides a variety of comprehensive programs and services to assist new and recent immigrants with their transition within Canada.

Skills Connect for Immigrants Program

Offers government funded employment programs for professional immigrants. Support services include: job search assistance, career assessment and planning, and partial financial assistance covering language and technical/occupational skills upgrading.

Burnaby

604-298-4720 140-4664 Lougheed Hwy www.training-innovations.com/skillsconnect

New West

200-620 Royal Ave www.issbc.org/skillsconnect

604-684-2561 x 2123

Providing the highest quality of care - Comfortable and friendly environment - Come meet our great team members

Dr. Darcy Murphy and Dr. Salima

Shivji from Queen’s Park Dental

ACCEPTING NEW PATIENTS

Join us on Facebook and Twitter for blogs and prizes www.BurnabyCommunityConnections.com


23

Vancouver & Lower Mainland

Multicultural Family Support Services Society

604-436-1025 www.vlmfss.ca

Provides free, confidential, culturally sensitive counselling, advocacy and support in over 24 languages to immigrants, visible minorities, and refugee women and their families who experience family violence. Services include counselling, Children

Who Witness Abuse groups, bi-cultural parenting, community based victim assistance and volunteer programs.

International Credential Evaluation 604-432-8800 www.bcit.ca/ices

Evaluates the credentials of people who have studied outside the province/Canada and compares them to BC and Canadian standards.

ResourcesforPersonswith Disabilities

Burnaby Association for Community Inclusion www.gobaci.com

604-299-7851

Offers a range of programs and services to children, youth, and adults with developmental disabilities and their families.

BC Brain Injury Association 604-465-1783 www.bcbraininjuryassociation.com

Provides information, education, support and advocacy services to those persons living with an acquired brain injury. Also promotes prevention and awareness education to the public.

BC Lions Society for Children with Disabilities www.lionsbc.ca

604-873-1865

BC Centre for Ability 604-451-5511 www.bc-cfa.org

Provides services to children, youth, and adults with neurological, physical, and developmental disabilities and their families.

BC Coalition of People with Disabilities 604-875-0188 www.bccpd.bc.ca

BC-wide, self-help umbrella group representing people with all types of disabilities. Publishes “Transition Magazine”.

Community Living Society 604-451-8699 www.communitylivingsociety.ca

Provides individualized, flexible and creative supports to people with developmental disabilities or Acquired Brain Injuries.

Advocacy Access Team 604-872-1278

Provides group and individual advocacy, information and referral.

Assists people with disabilities in applying for BC and Canada

Pension Plan Disability Benefits. Also provides support to clients regarding appeals, tribunals and other disability-related issues.

BCITS 604-326-0175 www.bcits.org

Technologies for Independent Living

Equipment loans assist severely disabled persons with electronic control of lights, tv, and phone. Applicants must qualify.

Provincial Respiratory Outreach Program

Provides equipment and supports to qualified persons who use ventilators and other respiratory equipment.

Canadian National Institute of the Blind 604-431-2121 www.cnib.ca

Offers persons with vision loss independent living skills training, safe travel techniques, volunteer services, support groups, library, individual counselling, career and employment counselling.

Canucks Autism Network (CAN) 604-685-4049 www.canucksautism.ca

Provides programs/services to persons and families affected by autism. Program areas include sports and recreation, social and vocational, and educational programs that promote inclusion, friendship and empathy to students with autism.

Provincial Resource Centre

Includes over 600 autism-related books, DVDs and games that can be loaned out to families free of charge.

We CAN Be Friends

Curriculum-based school program that uses awareness raising activities for the entire school.

Down Syndrome Research Foundation 604-444-3773 www.dsrf.org

Researches and develops innovative programs and interventions for people of all ages with Down Syndrome and other intellectual disabilities. Offers referral and reference services in a resource library, workshops for families and professionals. Programs focus on: speech and language, reading, communication, social skills.

Variety-The Children’s Charity 604-320-0505 www.variety.bc.ca

Provides grants to children and families in need of medical care.

*Resources for Persons with Disabilities continued on page 29.

Supporting the inclusion of people of all ages and abilities

❏

Infant development program

❏

Inclusive child care centres

❏

Community and housing development

❏

Employment, social and recreational opportunities

❏

Family support and advocacy

e: reception@gobaci.com t: 604.299.7851 w: www.gobaci.com

24


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25

An all-inclusive retirement never looked better… you should see us now!

Come and discover the fresh, elegant spaces of Amica at Rideau Manor. Beautifully designed to give you the luxury of a first class hotel combined with the services and programs that enhance your active, independent lifestyle.

Luxurious Amenities and Pampered Services Included

~

Full Service Dining Room serving nutritious hot meals daily

~

Sky Lounge with pool table and computers

~

Fireside Lounge and Pub

~

Library with computer and web access

~

Wellness & Vitality

™

Centre and Programs

~

mPOWER

™

Fitness programs

~

Salon and Spa Services

~

Elegantly designed Independent Suites

~

VITALIS

™

Assisted Living Services

~

Private Outdoor patios and gardens

~

Guest suites

~

Underground parking

Suites starting as low as $2,295.00 per month.

To book your private tour please call 604.291.1792

Amica at Rideau Manor • A Wellness & Vitality

™

Residence

1850 Rosser Avenue, Burnaby, BC V5C 5E1 • 604.291.1792

Amica at

Rideau Manor

• Luxury Independent Rental Retirement Living • All Inclusive • Full Service Fine Dining

• Wellness & Vitality

™

Programs • Amica VITALIS

™

Assisted Living Services

Canadian Owned and Operated • www.amica.ca

26


An all-inclusive retirement never looked better… you should see us now!

Come and discover the fresh, elegant spaces of Amica at Rideau Manor. Beautifully designed to give you the luxury of a first class hotel combined with the services and programs that enhance your active, independent lifestyle.

Luxurious Amenities and Pampered Services Included

~

Full Service Dining Room serving nutritious hot meals daily

~

Sky Lounge with pool table and computers

~

Fireside Lounge and Pub

~

Library with computer and web access

~

Wellness & Vitality

™

Centre and Programs

~

mPOWER

™

Fitness programs

~

Salon and Spa Services

~

Elegantly designed Independent Suites

~

VITALIS

™

Assisted Living Services

~

Private Outdoor patios and gardens

~

Guest suites

~

Underground parking

Suites starting as low as $2,295.00 per month.

To book your private tour please call 604.291.1792

Amica at Rideau Manor • A Wellness & Vitality

™

Residence

1850 Rosser Avenue, Burnaby, BC V5C 5E1 • 604.291.1792

Amica at

Rideau Manor

• Luxury Independent Rental Retirement Living • All Inclusive • Full Service Fine Dining

• Wellness & Vitality

™

Programs • Amica VITALIS

™

Assisted Living Services

Canadian Owned and Operated • www.amica.ca



27

Empowering Canadians with Physical Disabilities

Learn how to use a computer

Develop your abilities and skills

Explore career opportunities

Receive assistance to secure

employment

Access funding for training

and supports

Discover effective assistive

technology solutions

Register Today:

604.473.9363

info@neilsquire.ca

www.neilsquire.ca

28


Easter Seals 604-873-1865 www.eastersealscamps.ca

Provides free overnight summer camps for children and teens with disabilities.

Family Support Institute www.familysupportbc.com

Provides free support services to families of persons living with a disability. Offers information, referral, workshops, training, a lending library, and opportunities to network with similar families.

Support Worker Central www.supportworkercentral.com

Online database designed to match individuals, families and agencies with support workers in their communities.

Monarch House

604-540-8374

604-205-9204 www.monarchhouse.ca

Offers assessments for diagnosis which follow BCAAN standards.

Provides services to all ages diagnosed with Autism Spectrum

Disorder and other developmental disabilities.

Neil Squire Society 604-473-9363 www.neilsquire.ca

Provides education, technology, and career development for people with physical disabilities through complete end-to-end services.

posAbilities (formerly MAPCL) 604-299-4001 www.posabilities.ca

Offers customized services and support for persons with physical and developmental disabilities, including Autism Spectrum

Disorder, mental health or syndrome-based behaviour challenges.

Laurel Behaviour Support Services

Provides behaviour consultation for persons of all ages with

Autism or other developmental disabilities. Training and support for families, educators and other professionals.

Progressive Housing Society 604-522-9669 x302 www.progressivehousing.net

Provides affordable housing options and support services to persons living with mental illness.

Spectrum Society for Community Living 604-323-1433 www.spectrumsociety.org

Provides a range of services to persons with disabilities, enabling them to live independently and productively in the community.

Western Institute for the Deaf and Hard of Hearing www.widh.com

604-736-7391

TTY: 604-736-2527

Provides advice, counselling, hearing tests, recycled hearing aids, specialized equipment for the deaf and hard of hearing. Sign language and interpreting services are available.

Opportunities for the Disabled 604-437-7780 www.oftdf.org

Provides persons with physical challenges with recycled medical equipment, computers, and disability resource guide.

Planned Lifetime Advocacy Network 604-439-9566 www.plan.ca

Provides advocacy services and current legal information on wills, estates, trustees, and financial planning for people with disabilities.

Works with families to develop personal support networks.

Spinal Cord Injury BC Info Line:1-800-689-2477 www.sci-bc.ca

Provides comprehensive and current information for persons with spinal cord injuries and other physical disabilities.

Provides accessible housing, government benefits, equipment, transportation, and recreation options.

Peer Program 604-324-3611

Provides educational and social events for persons living with spinal cord injury, their family, and friends where learning and social connections can lead to an improved quality of life.

Aboriginal Resources

Aboriginal Child & Family Services Team (Circle 6)

Provides support services for Aboriginal children and families, and conducts child protection investigations.

Burnaby 604-660-9544

#201-7645 Kingsway, Burnaby

New West 604-660-9710

#201-237 E. Columbia St, New West

Aboriginal Patient Navigator Program 1-877-875-1131

Works directly with Vancouver Coastal Health staff and other health care service providers to ensure patients receive best care.

Kla-how-eya Aboriginal Centre of SACS 604-584-2008 www.sacsbc.org

Supports the preservation of Aboriginal culture, languages, and traditions. Provides education, employment, social, and recreation services for Aboriginal peoples of all ages.

A PROUD PARTNER WITH

BURNABY COMMUNITY

CONNECTIONS

...Volunteering and giving back to our community



29

Aboriginal Wellness Program 604-875-6601

Provides free, culturally safe mental wellness and addictions programs to Aboriginal adults.

BC Aboriginal Childcare Society www.acc-society.bc.ca

Offers early childhood programs and workshops.

604-913-9128

Federation of Aboriginal Foster Parents 604-291-7091 www.fafp.ca

Provides support and services to Aboriginal foster families providing care in a culturally appropriate environment.

Metis Family Services 604-584-6621 www.metisfamilyservices.com

Provides supportive information and services to nurture, promote and protect balance in Metis families.

NEC Native Education College 604-873-3772 www.necvancouver.org

Private college provides culturally appropriate and supportive learning environment for Aboriginal learners.

Pacific Association of First Nations Women 604-872-1849 www.pafnw.ca

Assists Aboriginal women and their families with health, education, and social services issues. Provides services to Aboriginal elders 55+.

Spirit of the Children Society 604-524-9113 www.spiritofthechildren.ca

Supports and strengthens Aboriginal families by providing information, resources, programs and services.

Urban First Nations Learning Support 604-517-6191 district.sd40.bc.ca

(Programs & Services > Urban First Nations Learning Support)

Provides a supportive, culturally rich environment where

Aboriginal adults can connect with academic programs and support services in the New Westminster school district.

Urban Native Youth Association 604-254-7732 www.unya.bc.ca

Offers a wide range of programs for Native youth. Program areas: education and training, mentoring and personal support, residential programs, sports and recreation. Publishes“Helping

Hands: Empowering Native Youth”, a manual listing of programs, services, and resources for youth and families in Metro Vancouver.

Vancouver Aboriginal Friendship Society 604-251-4844 www.vafcs.org


Provides programs on health/welfare, social services, human rights, culture, education, recreation and equality for Aboriginal peoples.

Vancouver Native Housing Society 604-320-3312 www.vnhs.ca

Provides safe, secure and affordable housing, in addition to programs and services for Aboriginal individuals and families.

Publications

Benefits, Services, and Resources for Aboriginal Peoples www.lss.bc.ca

Legal Services Society provides booklet about resources available to registered Aboriginal Peoples who live on or off reserve and explains how to apply for these benefits.

Gay Community Resources

Prism (VCH Program) 604-658-1214 www.vch.ca/prism

Provides information, referrals, education and clinical services for the lesbian, gay, bisexual, transgendered, queer and two-spirit

(LGBTQ2S) communities. Also offers workshops and training for service providers and the community. Hosts an online

Community of Practice site connecting service providers and the C.A.L.L Out! Project, a substance use prevention initiative for youth ages 15-24.

QMUNITY 604-684-5307 www.qmunity.ca

1170 Bute St, Vancouver

Offers variety of services/groups for queer community, including peer support, information and referral services, coming out groups, social support groups, free short-term counselling, legal clinic, health clinic, and plans social activities.

GAB Youth Services 604-684-5307

Generations Project (Older Adults) 604-684-8449

Out On The Shelf Library 604-684-5307

Education & Outreach Program 604-684-5307

Volunteer Services 604-684-5307 golf

burnaby

30

Riverway Golf Course

& Driving Range

9001 Riverway Place

Phone: 604-280-4653

Burnaby Mountain Golf

Course & Driving Range

7600 Halifax Street

Phone: 604-280-7355


Central Park

Pitch & Putt

3883 Imperial Street

Phone: 604-434-2727

Kensington Park

Pitch & Putt

5889 Curtis Street

Phone:604-291-9525 www.BurnabyCommunityConnections.com

Golf Burnaby golfburnaby.net

PFLAG Canada - Vancouver Chapter 604-626-5667 www.pflagvancouver.com

Offers support, education, and resources on sexual orientation, gender identity issues to individuals, their families and friends.

Out on Campus 778-782-5933 www.sfu.ca/out-on-campus

Out On Campus is a welcoming, inclusive space for SFU students, staff, faculty, and alumni of all sexual orientations/gender identities. Centre has lounge, resource library, and office space.

Volunteers plan social activities and events.

Housing Resources

Emergency, Transitional & Supportive Housing

Shelter & Street Helpline (24/7)

Referral service for all Lower Mainland shelters, including emergency accommodations, transition houses, food and clothing services, low-cost goods and more.

Stevenson House

32 Elliot St, New West

14 bed emergency shelter for men. Self-referral on a first-come, first-served basis, each day at 3:30 pm.

211

Extreme Weather Shelter 604-523-9126x102

Westminster Bible Chapel: 7540 6th St, Burnaby

Opens on weather dependent basis from October - March

(7pm-7am) when severe weather poses a higher health risk to homeless persons. Openings are posted at local community centres and service agencies. Call for more information.

Salvation Army Shelter Services 604-526-4783 www.salvationarmy.ca

Union Gospel Mission 604-253-3323 www.ugm.ca


Offers emergency shelter and meal programs.

Hospitality Project 604-522-3443

1111 Sixth Ave, New West

Community Resource Worker assists with housing, government forms and general info. Drop-in operates on food bank days offering clothing exchange, Family Place children’s programs.

Burnaby Safe House 778-886-7001 www.safeshelter.ca

Offers second-stage shelter for abused women and their children or vulnerable pregnant women.

Covenant House Crisis Shelter www.covenanthousebc.org/crisis_shelter

575 Drake St, Vancouver

Offers safe housing, food, clothing and counselling to youth ages 16-22 on a first-come, first-served basis.

Cynthia’s Place 604-582-2456

Provides shelter for homeless, single women.

Dixon Transition Society Intake Line: 604-298-3454 www.dixonsociety.ca

Provides temporary shelter and support for women and their children directly fleeing abuse.

Elizabeth Fry Society 604-520-1166 www.elizabethfry.com

Provides housing, support and counselling for women and youth.

Fraserside Community Services 604-525-3929

12 beds for homeless families and single parents (men or women) and their children. Zero tolerance for substance abuse by clients.

Lookout Emergency Outreach Team 604-523-9126 x 192 www.lookoutsociety.ca

Offers supportive housing and services for homeless men and women or those in need based on their current living situation.

Must be in or have a history with New Westminster.

Cliff Block 604-523-9126 x 103

Rhoda Kaillis House 604-544-5145

Russell Housing Project 604-529-9126 x 101

Monarch Place Transition House

604-685-7474

604-521-1888 www.monarchplace.org

Provides emergency shelter and support for women and their children fleeing domestic abuse.

Chrysalis Place Second Stage Program

12 bed residential program for women and children fleeing

intimate partner abuse.

WINGS Outreach Program

Relocation and multicultural support for women and children

fleeing domestic abuse.

Happily Accepting New Patients for General Dentistry and Implant Consultation

Dr. Pidzarko Dr. Beckie Dr. Anderson Dr. O’Brien

Part of the Burnaby Community for 25 Years

300 - 4789 Kingsway Burnaby, BC

T: 604.432.7874 F: 1.866.403.8531

www.oceandental.com



31

Out and About

Where do you need to be today? Errands to run? Our weekly resident shuttle service takes you to and from local appointments.

Or how about a trip to White Rock for ice cream? The Mulberry residents attend the symphony, have dinner out, and picnic in the park – all in the company of good friends.

Let’s go out together. Phone for your personal tour.

HIGHGATE

VILLAGE

MALL

Me-n-Ed's

Pizza Parlor

7230 Acorn Avenue, Burnaby

604.526.2248 | www.themulberry.ca

Part of Pacific Arbour Retirement Communities

Edmonds

Centre for 55+

To Edmonds

SkyTrain

32

The Mulberry has received the industry’s highest professional designation, the BC Seniors Living Association’s Seal of Approval.

Voted “Burnaby’s Best Retirement Residence”


Housing Information & Services

BC Housing 604-433-1711 www.bchousing.org

Provides subsidized housing for persons with low income.

Housing Registry 604-433-2218

Provides housing related information for housing providers and applicants seeking affordable housing.

SAFER — Shelter Aid For Elderly Renters 604-433-2218

Provides financial assistance for eligible renters over 60.

Rental Program 604-433-2218

Provides low income working families with assistance to help with their monthly rent payments.

Condominium Homeowners Association (CHOA) www.choa.bc.ca 604-584-2462

Promotes understanding of strata property living and the interests of strata property owners by providing advisory services, education, advocacy, publications, resources and support for members.

Lower Mainland Community Housing 604-633-1355 www.affordablehousingnetwork.ca

Provides updated lists of affordable housing to providers, community groups, and service agencies.

Metro Vancouver Housing Corporation 604-432-6300 www.metrovancouver.org (services>housing)

Offers housing for families, seniors, and persons with mental or physical disabilities. Rents vary from competitive market rates to assisted rents for those with lower incomes. A limited rental assistance program is available for qualified applicants.

Progressive Housing Society 604-525-1488 www.progressivehousing.net

A homeless outreach program operates with a mobile unit bringing supplies and services to the homeless TuesT hurs at various locations in Burnaby. Call for more information.

Seniors Housing Services 604-520-6621 www.seniorsservicessociety.ca

Provides seniors with information on housing and one-to-one support for homeless or at risk seniors. Also provides assistance completing all government forms, including the SAFER application.

Temporary Housing Program (THP)

Provides a furnished apartment along with outreach services specifically for homeless and at risk seniors.

Affordable Housing Society www.affordablehsg.com

Provides rentals at market and subsidized rates.

604-521-0818

Co-operative Housing Federation of BC

Vancouver Native Housing Society 604-320-3312 www.vnhs.ca

Provides safe, secure and affordable housing, as well as programs and services for Aboriginal individuals and families.

Residential Tenancy Branch 604-660-1020 www.rto.gov.bc.ca

Provides landlords and tenants with information on their rights and responsibilities, and dispute resolution services.

TRAC — Tenant Rights Action Coalition Hotline www.tenants.bc.ca

604-255-0546

Provides tenants with information on their rights. Available in 16 different languages. Tenant Survival Guide available online.

Housing Modifications & Repairs

604-879-5111 www.chf.bc.ca

Publishes a list of housing co-ops accepting applications.

New Chelsea Society 604-874-6255 www.newchelsea.ca

Provides low cost housing to seniors, veterans and low income families in the Lower Mainland.

New Vista Society Housing Office 604-525-3288 www.newvista.bc.ca/housing.htm

Provides housing to families of varied incomes and subsidized housing to low income people who are 55+.

Society for Christian Care of the Elderly 604-681-7337 www.scce.ca

Provides dignified, independent, affordable housing for persons 55+.

BC Housing 1-866-465-6873 www.bchousing.org

HAFI - Home Adaptations for Independence www.bchousing.org

1-800-407-7757x7055

Provides forgivable loans to landlords, low income seniors and persons with disabilities for home modifications for accessible, safe and independent living.

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604.293.2665

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33

Mobile Work Crew 604-723-3439 www.fraserside.bc.ca (Employment Services > Mobile Work Crew)

Supervised workers with physical or mental challenges offer commercial/residential landscaping, property maintenance, recycling, and general labour services, including small moving jobs.

Neighbours Helping Neighbours 604-764-6601 www.larchevancouver.org

Supervised team of persons with developmental disabilities assist seniors and other with basic gardening and light home repairs.

Senior Citizens’ Repair Service 604-529-1100

Provides low cost, minor house repairs/maintenance for seniors 55+ and low-income persons with disabilities living in their own homes.

Transportation Resources

Information

Access Transit

HandyDART Applications: 778-452-2860

www.translink.ca (Rider Info > HandyDART)

Provides customized transit for seniors/people with disabilities.

Advanced booking is required, call 604-575-6600 option #1.

Taxisavers/Handycard 778-452-2860

www.translink.ca (Rider Info > Accessible Transit)

Provides discounts for persons with permanent physical and

mental disabilities.

SPARC BC - Parking Permit Program 604-718-7744 www.sparc.bc.ca/parking-permit

Provides parking permits for people with disabilities.

Jack Bell Rideshare Program 604-879-7433 www.ride-share.com

Provides info on vanpooling, car sharing, and ride matching.

Modo — The Car Co-op 604-685-1393 www.modo.coop

Coordinates a co-operative car sharing network.

Translink Customer Information 604-953-3333 www.translink.ca

Provides bus, skytrain, and seabus schedules and information.

Gas Buddy www.gasbuddy.com

Compare local gas prices anywhere in Canada.

Road Condition Reports www.drivebc.ca

1-800-550-4997

BC Ferries www.bcferries.com

Vancouver International Airport www.yvr.ca

1-888-223-3779

604-207-7077

Programs

Bus Pass Program 1-866-866-0800 (press 4, 3) www.eia.gov.bc.ca/programs/other.htm

Provides a discounted annual transit pass to low-income seniors and persons with disabilities.

LowCostClothing & HouseholdItems

Helping Families in Need Society 604-294-3087 www.helpingfamiliesinneed.org

Collects used household items (furniture, mattresses, dishes, clothing, and toys) and distributes them to families in need.

Referral required.

New West Cobbler Homeless Shoe Program


Mon – Sat, 9:30am – 5pm.

604-526-6926

Salvation Army Emergency Clothing


Mon – Fri, 9am – 12pm, 1 – 3:30pm.

604-521-2421

Hospitality Project 604-522-3443

1111 Sixth Ave, New West

Community Resource Worker assists with housing, government forms and general information. A drop-in operates on food bank days offering clothing exchange, Family Place children’s programs, resources and more.

34

Neil Douglas

GUITAR SHOP

SALES • LESSONS •RENTALS

Enroll in kids & adult lessons for guitar, bass, drums, piano, voice and ukulele

Phone: 604-525-8512 for info.

829-12th Street, New Westminster • www.neildouglasguitarshop.com


Employment & Financial Assistance Resources

WorkBC Employment Services Centres 604-660-2421 www.workbccentres.ca

New one-stop employment services centres offer a full range of services, programs and supports to persons looking for work. This includes those wanting to change jobs, interested in apprenticeship or training programs, receiving provincial income assistance or federal employment insurance. Specialized services are also available for Aboriginals, immigrants, persons with disabilities, older workers and youth.

*Please call or visit the local office that serves your area.

Burnaby www.gthiringsolutions.ca

Metrotower 1, 726-4710 Kingsway

600-1901 Rosser Ave

7297 Kingsway

New West

604-430-5627

604-451-4593

604-636-1124 www.fraserworks.ca

519-7th St, New West - 2nd floor 604-522-9701

Employment & Income Assistance Offices 604-664-0135 www.gov.bc.ca/hsd

2-4603 Kingsway, Burnaby (Metro Point)

202-1015 Columbia St, New West

Job Options BC

Offers job-seekers with 10-week program that provides comprehensive employment workshops, training allowance, work placement and skills training. Must be unemployed and not receiving employment insurance.

Burnaby residents

207-4885 Kingsway www.success.bc.ca/joboptionsbc

604-433-5538

5902 Kingsway 604-438-8214 www.mosaicbc.com (Looking For Work>JobOptionsBC)

New West residents

544 Columbia St 604-525-0633 www.awaresociety.bc.ca (Employment Services>JobOptionsBC)

SUCCESS Youth Employment Program 604-438-7222 www.success.bc.ca

Delivers employability skills to youth ages 15-30 through classroom training and work experience. Assists participants to overcome barriers and transition to employment.

Skills Connect for Immigrants Program

Offers government funded employment programs for professional immigrants. Support services include: job search assistance, career assessment and planning. and partial financial assistance covering language and technical/occupational skills upgrading.

604-298-4720 140-4664 Lougheed Hwy, Burnaby www.training-innovations.com/skillsconnect

200-620 Royal Ave, New West www.issbc.org/skillsconnect

604-684-2561x2123

UFCW Local 247 Training & Education Centre www.ufcw247trainingcentre.com

544 Columbia St, New West

DTA — Discovery to Apprenticeship

604-523-5410

Trades exploration program for unemployed youth ages 15-30.

Program provides a hands-on opportunity to try various trades such as carpentry, painting and decorating, masonry trades, transportation and the metal/welding trades.

Employment agency referral required.

UBC Life & Career Programs

(Robson Square)

604-822-8585 www.cstudies.ubc.ca/life-and-career

Provides free drop-in peer advising, career counselling and career testing.

Service Canada Centre for Youth 1-800-877-9914 www.servicecanada.gc.ca www.jobbank.gc.ca

Centres are open May – Aug, 8:30am – 4pm.

Check website for up to date contact information.

#100 3480 Gilmore Way, Burnaby

#201 620 Royal Ave, New West

Publications

Your Welfare Rights:

A Guide to BC Employment & Assistance

604-601-6075 www.legalaid.bc.ca (Our Publications)

User’s guide produced by the Legal Services Society.

Vancouver Status of Women www.vsw.ca

VSW works with women to ensure full participation in the social, economic, and political life of our communities.

Single Mothers Resource Guide

604-255-6554

www.vsw.ca/Documents/SingleMothersResourceGuide.pdf

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35

Financial Assistance & Tax Services

Government Programs

There are a number of financial programs and benefits for individuals and families from the government of BC and Canada.Websites

provide access to information and related application forms.

604-660-2421 Service BC www.servicebc.gov.bc.ca

Service Canada www.servicecanada.gc.ca

1-800-622-6232

Consumer Protection Services

Legal/Advocacy Resources

Legal Information

Clicklaw www.clicklaw.bc.ca

Website provides legal information, education, and assistance.

Tax Information Phone Service 1-800-267-6999 www.cra-arc.gc.ca/tips

Canadian Customs and Revenue automated information service.

Volunteer Tax Preparation Clinics 1-800-959-8281 (press *) www.cra.gc.ca

(Individuals>CVITP>Volunteer Tax Preparation Clinics)

Call for clinic locations and dates or visit website for more info.

Credit Counselling Society 1-888-527-8999 www.nomoredebts.org

Non-profit organization helps individuals and families across

Canada resolve debt and money problems. Counsellors available by phone, in person, e-mail and online chat.

Canadian Bar Association — BC Branch 604-687-3404 www.cba.org/bc

Provides personal and professional development and support to all members, as well as legal assistance services and programs for the general public.

Dial-A-Law 604-687-4680

www.dialalaw.org

Offers 24-hr information on a variety of topics on law in BC.

Lawyer Referral Service 604-687-3221

Provides name and number of a lawyer for you to call directly to set up a half-hour in-person consultation to find out if you have a legal problem. Fee $25.

Courthouse Libraries BC 604-660-2841 www.courthouselibrary.ca

Provides legal information services to the legal community and the public of BC.

Law Matters

www.bclawmatters.ca

Law Matters works with public libraries in the province to provide all BC residents with local access to basic legal information. Ask a librarian for more information.

* Please see page 40 for local library branches.

Consumer Protection BC Toll free: 1-888-564-9963 www.consumerprotectionbc.ca

Delivers consumer protection services throughout BC. Promotes fairness and understanding in the marketplace by educating consumers and businesses about their rights and responsibilities.

Enforces consumer protection laws in BC by responding to inquiries and complaints from BC consumers and businesses.

Better Business Bureau of Mainland BC 604-682-2711 www.mbc.bbb.org

Provides consumers with information and advice about businesses. Also offers a dispute resolution service.

Canadian Anti-Fraud Centre — PhoneBusters/SeniorBusters www.antifraudcentre.ca

1-888-495-8501

Collects information on illegal mass marketing, fraud by mail, phone, fax, in person or internet, and identity theft complaints.

Law Students’ Legal Advice Program 604-822-5791 www.lslap.bc.ca

UBC Law students provide free legal advice and representation from clinics held at various locations. Call for an appointment.

Salvation Army www.salvationarmy.ca

Pro Bono Lawyer Consultant Program 604-694-6647

www.probono.ca

Provides free half-hour consultations with lawyers to low income people who can’t afford a lawyer or obtain legal aid.

Funded by the

Law Foundation of BC

Lawyer Referral Service

Receive up to 30 min consultation with a lawyer for $25+tax.

Monday to Friday 8:30 am - 4:30 pm

Dial-A-Law

Access a variety of legal topics by phone or online.

www.dialalaw.org

24 hours a day, 7 days a week

Public services of the

Canadian Bar Association,

BC Branch

Lower Mainland

604.687.3221

36


Toll Free in BC

1.800.663.1919

Lower Mainland

604.687.4680


Toll Free in BC

1.800.565.5297

Legal Services Society 604-408-2172 www.lss.bc.ca

Provides subsidized legal aid services for eligible low-income clients.

Advocacy Groups

ACORN Canada — 604-522-8706

Association of Community Organizations for Reform Now www.acorncanada.org

Membership organization for low and moderate income families.

Free income tax completion for low income families.

BC Centre for Elder Advocacy & Support (BCCEAS)

Seniors Advocacy & Information Line 604-437-1940 www.bcceas.ca

Offers legal advocacy and representation, information, support and referral services for older adults age 55+. Delivers free workshops on financial literacy and abuse awareness and prevention to the community.

BC Coalition of People with Disabilities 604-875-0188 www.bccpd.bc.ca

Provides advocacy for people with all types of disabilities.

BC Human Rights Coalition 604-689-8474 www.bchrcoalition.org

Provides advocacy and education services on human rights.

BC Human Rights Tribunal 604-775-2000 www.bchrt.bc.ca

Offers screening, mediation and adjudication of human rights complaints.

Burnaby Task Force On Homelessness 604-317-8114 www.burnabyhomelesstaskforce.org

Provides information on local services, programs, presentations, advocacy, extensive membership expertise. Supports Extreme

Weather Response, Homeless Outreach Program and Mobile

Outreach Van. Call for more information.

MOSAIC Legal Advocacy Program 604-254-9626 www.mosaicbc.com

(Programs and Services > Settling in Canada > Legal Advocacy)

Provides legal advice and assistance to low income immigrants and refugees in areas of immigration law that are not covered by legal aid and poverty law issues by appointment.

Office of the Ombudsman 1-800-567-3247 www.ombudsman.bc.ca

Receives inquiries and complaints about the practices and services provided by public agencies. Conducts impartial and confidential investigations to determine if people are being treated fairly.

PovNet www.povnet.org

A searchable website for people on welfare, advocates, and community groups involved in anti-poverty work.

Wilson Heights United Church 604-325-9944 x 225 www.whuc.net

Advocacy services for Lower Mainland residents by appointment.

Education Resources

School Districts

Burnaby School District 604-664-8441 www.sd41.bc.ca

New Westminster School District www.sd40.bc.ca

604-517-6240

Post Secondary Institutions

British Columbia Institute of Technology (BCIT) www.bcit.ca

604-434-5734

Hospitality Project 604-522-3443 x 22

1111 – 6th Ave, New West

Offers housing and welfare advocacy services to New West residents.

Kettle Friendship Society 604-253-0669 www.thekettle.ca

Offers advocacy services for those living with mental illness.

Douglas College www.douglascollege.ca

604-527-5400

Justice Institute of British Columbia (JIBC) 604-525-5422 www.jibc.ca

Simon Fraser University (Burnaby Campus) 778-782-3111 www.sfu.ca



37

CREATING

BRIGHTER FUTURES

SINCE 1903

BUSINESS

Business Management

Accounting & Payroll

Administrative Assistant

Business Administration

International Trade

Legal Assistant

Marketing & Sales

Medical Off ce Assistant

Sales Professional

HEALTH AND

DEVELOPMENT

Practical Nursing

Community Support

Social Services

Assisted Living

Health Care Assistant

Health Unit Clerk

Live-In Caregiver

Pharmacy Assistant

Spa Body Therapy

TOURISM AND

MANAGEMENT

HOSPITALITY

International Hospitality

Tourism & Hospitality

Food & Beverage

Hotel Management

Conference Management

TRADES

Construction Electrician

Levels 1, 2 & 3

EDUCATION

Early Childhood

Education

Basic & Post Basic

FIND YOUR BEST FIT

Before embarking on a sucessful career, you need to know what industry and general position you are interested in. Speaking with one of our career advisors will help you outline your career goals and what fields are best suited to you. You can even tour the campus, speak with current students, and find out where our graduates are now. A new career and life path is only a meeting away.

38

TALK TO US TODAY!

NEW WESTMINSTER CAMPUS

604-520-3900

SPROTTSHAW.COM

*Not all programs available in all campuses.


High School Completion/Continuing Education

Burnaby Community & Continuing Education www.burnabyce.com

completion and foundation skill development.

604-664-8888

Offers general interest courses and courses for high school

New Westminster Continuing Education 604-517-6345 www.ce40.ca

Offers general interest courses plus self-paced and class-based courses for high school completion.

Pearson Adult Learning Centre 604-517-6286 www.palc.net

Provides instruction in three daily class sessions and offers a computer lab and library.

Columbia Square Adult Learning Centre 604-517-6191 www.sd40.bc.ca/alc

Provides high school courses taught by certified teachers free of charge to residents of British Columbia who are Canadian Citizens or Permanent Residents.

Power Young Adult Learning Centre 604-517-6141 district.sd40.bc.ca/power/

Offers secondary school for Lower Mainland students ages16-18.

Sigma Young Adult Learning Centre 604-517-6292 district.sd40.bc.ca/programs-services/sigma

Offers flexible high school completion program for academically capable students ages 16 – 18.

NEC Native Education College 604-873-3772 www.necvancouver.org

Private college provides culturally appropriate and supportive learning environment for Aboriginal learners.

Purpose Secondary School 604-526-2522 www.purposesecondary.org

Offers independent high school program for students ages 15–19.

ESL Resources

Burnaby Community & Continuing Education www.burnabyce.com

604-664-8888

Offers a variety of English language courses including Accent

Reduction, Speaking Effectively, and Business English Skills.

Burnaby Multicultural Society 604-431-4131 www.thebms.ca

Offers ESL conversation groups, support, and assistance.

Douglas College www.douglascollege.ca

Provides free part and full time ESL classes.

604-527-5463

ELSA Programs 604-639-3230 www.elsanet.org

Provide free basic English training for adult new immigrants with permanent resident status. Call Western ESL Services for more information and applications at 604-876-5756.

New Westminster Community Education 604-517-6286 www.ce40.ca

Provides daytime and evening English Language Learning.

North Burnaby Learning Centre 604-630-1070 www.mosaicbc.com/english-language-centres

103 – 4181 Hastings St, Burnaby

Provides free daytime and evening English classes for immigrants and refugees. Classes are taught by highly experienced

MOSAIC/ISS of BC instructors from literacy to higher intermediate level English. Daytime child minding services provided.

Purpose Society www.purposesociety.org

604-526-2522

English Made Easy Program

Offers free basic English class for New West families and caregivers with children under 6. Call for more information.

South Burnaby Neighbourhood House 604-431-0400 www.sbnh.ca/adults.htm

Provides ESL training, English conversation classes, multi-lingual translation and interpretation support.

South Burnaby United Church 604-521-9500 www.sbuc.ca/welcome.html

janis.lew@gmail.com

Provides an ESL class for upper beginner and intermediate learners.

Vancouver Community College -

ESL Outreach Department

604-871-7277 www.eslprograms.vcc.ca

Kingsway Foursquare Church: 4061 Kingsway, Burnaby.

Provides adult literacy to advanced ESL classes.

South Burnaby Neighbourhood House

“Neighbours Helping Neighbours”

Join us for:

• School age childcare and programs • Family drop-in and events

• Youth leadership (grade 8 to 12) • Community dinners • Community outreach

• Multi-lingual support • Seniors’ Together group

• ESL conversation • Income tax clinics

Volunteer opportunities and so much more…

Building Welcoming and Inclusive Neighbourhoods

We welcome your support

4845 Imperial St., Burnaby

604-431-0400

info@sbnh.ca • www.sbnh.ca



39

Literacy

Recreation/Community Resources

ReadNowBC www.readnowbc.ca

Provides information on literacy programs and initiatives, events and research.

Burnaby Community Adult Literacy Program (CALP) www.sbnh.ca

604-431-0400

Offers a free program where English speaking adults who face challenges with reading and writing are matched with trained tutors who support them in acquiring basic literacy skills.

Call for more information or to become a tutor.

Decoda Literacy Solutions 604-681-4199 www.decoda.ca

Decoda, BC’s literacy organization, supports literacy programs, practitioners, and a coordinated network of literacy stakeholders in communities across the province. Promotes and supports literacy and learning for people of all ages.

Online Literacy Library www.decoda/ca/resources/library

Offers an online resource catalogue where anyone in BC can request items from a catalogue, by email, fax or phone. Books can be borrowed for up to 5 weeks for free. Audio-visuals require return postage.

Community of Literacy Practice www.literacycommunity.ca

Provides networking tool for literacy practitioners and supporters to share resources, questions, new ideas, and info about literacy.

Recreation & Community Centres

Burnaby Parks, Recreation & Cultural Services www.burnaby.ca/active 604-294-7450

Offers a variety of leisure services and activities for all ages, interests, and skill levels. Check the Leisure Guide for info on courses, events, and schedules for all Burnaby facilities.

Bill Copeland Sports Centre

Bonsor Recreation Complex

Cameron Recreation Complex

C.G. Brown Memorial Pool

Confederation Centre

Eastburn Community Centre

Eileen Dailly Leisure Pool

Kensington Complex

604-291-1261

604-439-1860

604-421-5225

604-298-0533

604-294-1936

604-525-5361

604-298-7946

604-299-8354

New Westminster Parks, Culture & Recreation www.newwestpcr.ca

604-527-4567

Offers a variety of leisure programs and drop-in services for all ages. Offers rentals of gyms, fields, community halls and ice time.

See website for more information (Brochures).

Canada Games Pool 604-526-4281

Centennial Community Centre 604-777-5100

Moody Park Arena

Queen’s Park Arena

604-525-5301

604-777-5111

Queensborough Community Centre 604-525-7388

I-CARE (Douglas College) 604-527-5409 www.douglas.bc.ca/calendar/programs/picare

Helps adults improve basic reading, writing and/or numeracy skills.

Burnaby Public Library 604-436-5427 www.bpl.bc.ca/kids/help-your-child-become-a-reader

Provides literacy tips and resources for families preparing children to learn how to read. Free workshops for parents and caregivers.

New West Public Library 604-527-4660 www.nwpl.ca/kids

Offers a wide range of programs and events for children learning to read including Reading Buddies which pairs early readers with older students. Registration begins the first week of September.

Burnaby Public Library www.bpl.bc.ca

Cameron Library

9523 Cameron St, Burnaby

Tommy Douglas Library


McGill Library

4595 Albert St, Burnaby

Metrotown Library (Main Branch)

6100 Willingdon Ave, Burnaby

604-421-5454

604-522-3971

604-299-8955

604-436-5400

New Westminster Public Library www.nwpl.ca


604-527-4660

40

Seton Villa (Action Line Housing Society) provides seniors with affordable supportive housing - your own suite with the support you need... caring atmosphere, 24 hr. staffi ng, chef prepared meals, housekeeping and laundry services, activity programs.

Residents are responsible to direct their own care and mobility needs. We cannot accommodate wheelchairs or scooters. Tours held 3rd Sunday each month at 1:30 p.m.

PLEASE CALL IN ADVANCE TO BOOK TOUR SPACE.

3755 McGill Street, Burnaby

(1/2 block off N. Boundary Rd)

604-291-0607


www.setonvilla.com


Home Library Service 604-436-5423

Delivers materials free of charge to Burnaby residents who are confined to home, facility or hospital because of ill health, frailty, visual or physical disability.

Government Elected Officials

Elected officials may help residents navigate various government authorities, advocate on their behalf, ensure access to government services, and respond to grievances/questions about government.

Mayors

Mayor Derek Corrigan (Burnaby)

Mayor Wayne Wright (New Westminster)

Provincial MLAs

604-294-7340

604-527-4522

Kathy Corrigan (Burnaby – Deer Lake)

Raj Chouhan (Burnaby – Edmonds)

Harry Bloy (Burnaby – Lougheed)

Richard T. Lee (Burnaby North)

Dawn Black (New Westminster)

Federal MPs

604-775-2414

604-660-7301

604-664-0847

604-775-0778

604-775-2101

Fin Donnelly (New West - Coq - Port Moody)

Kennedy Stewart (Burnaby - Douglas)

Peter Julian (Burnaby - New Westminster)

604-664-9229

604-291-8863

604-775-5707

Art Galleries/Museums/Theatres

Arts Council of New Westminster 604-525-3244 www.artscouncilnewwest.org

Coordinates events and monthly exhibits by emerging and established artists. Provides info about arts and cultural groups.

New Westminster Museum & Archives 604-527-4640 www.nwpr.bc.ca

302 Royal Ave, New West

Burnaby Arts Council & Deer Lake Gallery 604-298-7322 www.burnabyartscouncil.org

6584 Deer Lake Ave, Burnaby

Presents a range of events and programs from all arts disciplines.

Website provides information on Deer Lake events and gallery.

Burnaby Art Gallery 604-297-4422 www.burnabyartgallery.ca


Presents a variety of exhibitions, programs, and events.

Michael J. Fox Theatre 604-664-8875 www.michaeljfoxtheatre.ca

7373 MacPherson Ave, Burnaby

Hosts multicultural performances, dance, drama, music and other community events.

Burnaby Village Museum 604-297-4565 www.burnabyvillagemuseum.ca


Represents a typical 1920’s tram-stop community with period costumed staff and a variety of demonstrations.

Nikkei Place 604-777-7000 www.nikkeiplace.org

6688 Southoaks Cres, Burnaby, BC

Celebration of Japanese Canadian culture and its contribution to the Canadian mosaic. Houses the Nikkei Garden, Nikkei National

Museum & Cultural Centre.

Massey Theatre and Plaskett Gallery 604-517-5900 www.masseytheatre.com


Fraser River Discovery Centre 604-521-8401 www.fraserriverdiscovery.org

788 Quayside Dr, New West

Interpretive centre celebrates the past, present, and future of living and working on the Fraser River.

Royal City Musical Theatre 604-522-4306 www.royalcitymusicaltheatre.com


Produces and presents musical theatre for the public and provides practical experiences in musical theatre for youth.

Shadbolt Centre for the Arts 604-291-6864 www.shadboltcentre.com


Offers programs in fine and performing arts for students of all ages and abilities. Presents festivals, performances, seminars, workshops.

SFU Museum of Archaeology & Ethnology 778-782-3325 www.sfu.museum

8888 University Dr, Burnaby

Public museum presents archaeology and cultures of BC and around the world. Admission by donation.

Open Mon-Fri, 10am-12pm, 1-4pm.



41

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604.240.5882

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42

2621 East Hastings Street, Vancouver, B.C. V5K 1Z5 l 604.255.5898


Environmental & Recycling

BC Recycling Hotline 604-732-9253 www.rcbc.bc.ca

Provides info on waste reduction, reuse, recycling and proper disposal of all materials including household hazardous products.

Kidney Foundation of Canada www.kidney.bc.ca

604-736-9775

Kidney Car Program 604-408-2277

Donate unwanted vehicles to the Kidney Foundation.

Receive a free tow and a tax receipt. Call for pick-up.

Volunteer Opportunities

New Westminster Recycling Depot 604-968-4208 www.newwestcity.ca

65 E 6th Ave, New West

Burnaby Sanitation Department www.burnaby.ca

4949 Canada Way

Burnaby Curbside Appliance Collection

604-294-7972

Service for Burnaby residents only. Call for pick-up.

Appliances may also be delivered to the above location.

Electronic Recycling Association

Regional Recycling

www.regionalrecycling.ca

2961 Norland Ave, Burnaby

604-215-4483 www.era.ca

38 E. 69th Ave, Vancouver

Main warehouse drop for electronics; will also arrange pick-up of old computers and electronics from home or office.

Electronics Recycling Locations

These locations accept computers and peripherals, printers, televisions, and microwaves.

Lee’s Bottle Depot

7385 Buller Ave, Burnaby

604-435-3432

604-299-3121

Volunteer Burnaby 604-294-5533 www.volunteerburnaby.ca

Promotes volunteerism and citizen participation through recruitment and referral of volunteers to non-profit agencies and community services.

Community Volunteer Connections 604-529-5139 www.volunteerconnections.net

Provides information on volunteer opportunities in

New West/Tri-Cities. Offers supported volunteering for adults with disabilities.

Volunteer Grandparents 604-736-8271 www.volunteergrandparents.ca

Connects generations through two key programs:

Family Match Program

School Grandparent Program

Adults 50 years and older are matched with children ages 3–14,

who do not have grandparents living locally.

Charity Village www.charityvillage.com

Online source of information, news, jobs, services and resources for the Canadian non-profit community.

Volunteer & Donate

Search for volunteer opportunities and find out how to donate.

Return-it Depot (Encorp Pacific) 604-473-2400 www.return-it.ca

Visit website for various locations and accepted items.

Wastech Coquitlam Transfer & Recycling Station www.wastech.ca

1200 United Blvd, Coquitlam

604-521-1715

Please check website for a full listing of accepted items, days and

times of operation.

Construction Recycling Facility

1001 United Blvd, Coquitlam

604-526-6570

Go Volunteer www.govolunteer.ca

Online database connects community volunteers to local non-profit organizations.

Volweb www.volweb.ca

Web-based registration system designed to connect volunteers with community event organizers across BC.

YOU’LL BE GLAD YOU DID!

info@volunteerburnaby.ca

604-294-5533 • 203-2101 Holdom Ave. Bby.

www.volunteerburnaby.ca



43

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44


Index

A

Aboriginal Child & Family Services Team (Circle 6), 29

Aboriginal Patient Navigator Program , 29

Aboriginal Resources , 29

Aboriginal Wellness Program, 30

Access Central — Detox Referral Line, 7

Access Transit, 21, 34

ACORN Canada, 37

Addiction Information & Resources, 7

Adoptive Families Association of BC, 16

Advocacy Access Team (BC Coalition of People with Disabilities), 24

Advocacy Groups, 37

Affordable Housing Society, 33

AGNES Program (Servants Anonymous Society), 13

Aids to Independent Living (Canadian Red Cross), 9

Al-Anon/Alateen, 8

Alcohol-Drug Education Service, 7

Alcohol & Drug Information & Referral, 7

Alcoholics Anonymous (24-hr), 8

Allergy/Asthma Information Association, 10

Alzheimer Society of BC - Dementia Helpline, 10, 18

Ambulance Billing Service, 6

Art Galleries/Museums/Theatres, 41

Arthritis Society, 10

Arts Council of New Westminster, 41

Athletics for Kids, 17

Atira Women’s Resource Society, 13

Aunt Leah’s Training Programs, 22

Autism Society of BC, 10

B

Baby & Me, 15

Baby & Me Second Stage, 15

Basics for Babies, 15

Battered Women Support Services, 13

Bayshore Home Health, 18

BC Aboriginal Childcare Society, 30

BC Bereavement Helpline, 14, 20

BC Brain Injury Association, 10, 24

BC Centre for Ability, 24

BC Centre for Elder Advocacy & Support, 19, 37

BC Children’s Hospital, 7

BC Coalition of People with Disabilities, 24, 37

BC Epilepsy Society, 10

BC Ferries, 34

BC Housing, 20, 33

BC Human Rights Coalition, 37

BC Human Rights Tribunal, 37

BC Hydro, 17

BC Lions Society for Children With Disabilities, 24

BC Lung Association, 10

BC Men’s Resource Centre, 13

BC Newcomers’ Guide to Resource & Services, 23

BC Partners for Mental Health & Addictions Information, 9

BC Poison Control Centre, 6

BC Recycling Hotline (Recycling Council of BC), 43

BC Schizophrenia Society, 10

BC Smokers Helpline, 7

BC Society for Male Survivors of Sexual Abuse, 14

BC Women’s Hospital & Health Centre, 6, 7

BCAA Road Safety Foundation-Mature Drivers Workshops, 21

BCIT — British Columbia Institute of Technology, 37

BCITS, 9, 24

Benefits, Services, and Resources for Aboriginal Peoples

(Publication), 30

Better Business Bureau of Mainland BC, 36

Better Meals, 5, 17

Biggest Little Garden in Town, 6

Bill Copeland Sports Centre, 40

Bonsor Complex, 15, 40

Bonsor Complex - Seniors Centre, 21

Brentwood Medical Clinic, 6

British Columbia Dental Association, 8

Burnaby & Region Allotment Gardens, 5

Burnaby Substances Abuse Services, 7

Burnaby Art Gallery, 41

Burnaby Arts Council & Deer Lake Gallery, 41

Burnaby Association for Community Inclusion, 24

Burnaby Camping Bureau, 17

Burnaby Christmas Bureau, 17

Burnaby Community Adult Literacy Program (CALP), 40

Burnaby Community Connections, 17

Burnaby Community & Continuing Education, 39

Burnaby Counselling Group, 12

Burnaby Curbside Appliance Collection, 43

Burnaby Family Caregiver Program, 19

Burnaby Family Life Institute, 12, 15, 16

Burnaby Farmers Market, 6

Burnaby Hospice Society, 14, 19

Burnaby Hospital, 7

Burnaby Infant Development Program, 15

Burnaby Kidsport Fund, 17

Burnaby Meals on Wheels, 5, 17

Burnaby Multicultural Society, 23, 39

Burnaby Parks, Recreation & Cultural Services, 40

Burnaby Parks, Recreation & Cultural Services

Recreation Credit Program, 17

Burnaby Public Library, 40

Burnaby RCMP, 40

Burnaby Safe House (Christian Advocacy Society), 15, 31

Burnaby Sanitation Department, 43

Burnaby School District, 23, 37

Burnaby Seniors Outreach Services Society, 13, 19

Burnaby Seniors’Transportation, 21

Burnaby Substances Abuse Services, 8

Burnaby Task Force on Homelessness, 37

Burnaby Village Museum, 41

Burnaby Youth Clinic, 22

Burnaby Youth HUB, 5, 22

Burnaby/New West Victim Service Program (FSGV), 14

Bus Pass Program, 34 www.BurnabyCommunityConnections.com


45

C

C.A.L.P — Burnaby Community Adult Literacy, 40

C.A.Y.A — Communication Assistance for Youth & Adults, 9

Cameron Library, 40

Cameron Recreation Complex, 21, 39

Canada Games Pool, 40

C.G. Brown Memorial Pool, 40

Cameray Child & Family Services, 16

Canadian Anti-Fraud Centre - PhoneBusters/SeniorsBusters, 36

Canadian Bar Association, 36

Canadian Cancer Society — Info Line, 10

Canadian National Institute of the Blind, 10, 24

Canadian Red Cross Society - Medical Equipment & Supplies, 9

Canucks Autism Network (CAN), 24

Cascade Heights Elementary School (Strong Start Centre), 15

CDI College - Certified Dental Assisting Clinic, 8

Centennial Community Centre, 40

Century House (New West), 21

Cerebral Palsy Association of BC, 10

Chaffey-Burke Elementary School (Strong Start Centre), 15

Charity Village, 43

Child and Youth Mental Health Services, 9

Child Care Subsidy, 16

Child Dental Care Information & Resources, 8

Childcare Resources, 14

Children Who Witness Abuse, 12

Children’s Medical Equipment Loans, 9

Chrysalis Place Second Stage Program

(Monarch Place Transition House), 13, 31

Citizen Support Services, 18, 19, 21

Classic LifeCare, 18

Clicklaw, 36

Cliff Block (Lookout Emergency Outreach Team), 13, 31

Cocaine Anonymous, 8

College for the Retired, 20

College of Physicians & Surgeons of BC, 6

Columbia Medical Walk-in Clinic, 6

Columbia Square Adult Learning Centre, 39

Comfort Classics Clothing, 9

Comfort Keepers, 18

Community Care Licensing — Complaints (Fraser Health), 6, 18

Community Gardens/Container Programs, 5

Community Living Society, 24

Community Meals, 5

Community of Literacy Practice (Decoda), 40

Community Support Services (Covenant House), 13

Community Volunteer Connections, 43

Condominium Homeowners Association (CHOA), 33

Confederation Centre, 21, 40

Connaught Heights (Strong Start Centre), 15

Construction Recycling Facility, 43

Consumer Protection BC, 36

Consumer Protection Services, 36

Continuing Education/Seniors Study Programs, 20

Co-operative Housing Federation of BC, 33

Counselling BC, 12

Counselling Resources, 12

Counselling/Advocacy & Support Groups (Seniors), 19

Courthouse Libraries BC, 36

Covenant House Crisis Shelter, 13, 31

46


Credit Counselling Society, 36

Creekside Withdrawal Management Centre, 7

Creekside Youth Centre, 22

Creekside Youth Detox Program, 7

Crisis Pregnancy Centre (Christian Advocacy Society), 15

Crystal Meth Anonymous, 8

Cynthia’s Place, 31

D

Dairyland Home Service, 5, 17

Dawn Black, MLA (New West), 41

Decoda Literacy Solutions, 40

Dementia Line, 10, 18

Dental Health Resources & Low-Cost Clinics, 8

Diabetes Information and Support Centre, 12

Dial-A-Law (Canadian Bar Association), 36

Disabled Services Clothing, 9

Dixon Transition Society, 13, 31

Douglas College Dental Assisting Clinic, 8

Douglas College, 37, 39

Down Syndrome Research Foundation, 12, 24

Driving Miss Daisy Seniors Services, 18

Drop-In Clinics, 6

DTA — Discovery to Apprenticeship (UFCW Training Centre), 22, 35

D-Talks (Youth Detox Line), 21

E

Early Childhood Mental Health Program, 9

Early Psychosis Intervention, 9

East Burnaby Family Place, 16

East Side Walk-In Dental Clinic, 8

East Van Youth Clinic, 23

Eastburn Community Centre, 40

Easter Seals, 29

Edmonds Community Centre, 21

Edmonds Community School (Strong Start Centre), 15

Education & Outreach Program (Qmunity), 30

Education Resources, 37

Eileen Dailly Leisure Pool, 15, 40

ElderPost, 17

Electronic Recycling Association, 43

Electronics Recycling Locations, 43

Elizabeth Fry Society, 13, 31

ELSA Program, 39

Emergency, Transitional & Supportive Housing, 31

Employment & Financial Assistance Resources, 35

Employment & Income Assistance Offices (MSD), 35

English Made Easy Program (Purpose Society), 39

Environmental & Recycling, 43

ESL Resources, 39

Extreme Weather Shelter, 31 www.BurnabyCommunityConnections.com

F

Families with Low Income, 16

Family Match Program, 43

Family Resources, 14

Family Respite Services (BC Schizophrenia Society), 10

Family Services of Greater Vancouver, 12, 14, 16, 19

Family Support Institute, 29

Farmers Markets, 6

Federal MPs, 41

Federation of Aboriginal Foster Parents, 30

Fin Donnelly, MP (New West-Coquitlam-Port Moody), 41

Financial Assistance & Pension Information (Seniors), 20

Financial Assistance & Tax Services (General), 36

FiveStar Senior Services, 18

Food, 5

Food Bank & Community Meals, 5

Food Delivery Programs, 5

Forest Grove Elementary School(Strong Start Centre), 15

Foster Parenting Fraser Region, 16

Fraser Health Authority, 6, 18

Fraser Health Crisis Line, 9

Fraser Health Lifeline, 9

Fraser Health Mental Health Centres, 9

Fraser River Discovery Centre, 41

Fraserside Community Services, 8, 12, 17, 20, 31, 34

Freemasons’ Cancer Clinic Transportation, 21

Fresh Choice Kitchens, 18

Healthy Eating for Seniors (Publication), 21

Heart and Stroke Foundation of BC, 12

Heights Medical Centre, 7

Heights Neighbourhood Garden, 5

Helping Families In Need Society, 34

Helpline for Children, 21

High School Completion/Continuing Education, 39

Highgate Medical Centre, 7

Holy Trinity Cathedral, 5

Home Health Care & Assessments (Fraser Health), 6, 18

Home Instead Senior Care, 18

Home James, 18

Home Library Service, 20, 41

Home Owners Grants, 20

Hospitality Project, 31, 34, 37

Hospitals, 7

Housing Information Services, 19, 31

Housing Modifications & Repairs, 20, 33

Housing Registry (BC Housing), 33

Housing Resources, 31

G

GAB Youth Services (Qmunity), 30

Gamblers Anonymous, 8

Gas Buddy, 34

Gay Community Resources, 30

Generations Project (Qmunity), 30

Go Volunteer, 43

Gold Card Catering, 5, 17

Government Elected Officials, 41

Government Programs (Service BC, Service Canada), 36

Greater Vancouver Food Bank, 5

I

I-CARE (Douglas College), 40

Immigrant Services Society of BC, 23

Immigrant/Newcomers Resources, 23

Information & Support Lines (Youth Resources), 21

Information (Health & Wellness Resources), 6

Information (Transportation Resources), 34

Information Children, 15

International Credential Evaluation, 24

IRAYL Skytrain Outreach, 21

J

Jack Bell Rideshare Program, 34

Journey Home Community Association, 23

Job Options BC, 35

Justice Institute, 37

H

K

HandyDART (Access Transit), 21, 34

Harry Bloy, MLA (Burnaby - Lougheed), 41

HAFI — Home Adaptations for Independence

(BC Housing), 20, 33

Health & Wellness (Seniors), 18

Health & Wellness Resources, 6

Health Alert (Seniors’Wellness Programs), 18

Health Equipment Loans, 9

HELP — Health Equipment Loans Programs (Canadian Red Cross), 9

Health Focus (Seniors’Wellness Programs), 18

Health Insurance BC, 6

Health Organizations/Societies, 10

Health Watch (Seniors’Wellness Programs), 18

HealthLink BC, 6

K.R.I.B. Youth Centre, 22

Kathy Corrigan, MLA (Burnaby - Deer Lake), 41

Kelty Mental Health Resource Centre, 9

Kennedy Stewart, MP (Burnaby - Douglas), 41

Kensington Children’s Walk-In Clinic, 7

Kensington Complex, 40

Kettle Friendship Society, 37

Kidney Car Program (Kidney Foundation of Canada), 43

Kidney Foundation of Canada, 12, 43

Kids Help Phone, 22

Kids In Burnaby, 14

Kids In New West, 14

Kitchener Elementary School (Strong Start Centre), 15

Kla-how-eya Aboriginal Centre of SACS, 29

Knight Street Youth Clinic, 23 www.BurnabyCommunityConnections.com


47

L

La Leche League, 15

Last Door Recovery, 7

Last Door Youth Program, 7

Law Matters (Courthouse Libraries BC), 36

Law Students’ Legal Advice Program, 36

Lawyer Referral Service (Canadian Bar Association), 36

Lee’s Bottle Depot (Electronics Recycling), 43

Legal Information, 36

Legal Services Society, 21, 37

Legal/Advocacy Resources, 35

Libraries, 41

Literacy, 40

Lochdale Community School (Strong Start Centre), 15

Lookout Emergency Outreach Team, 13, 31

Lougheed Medical Clinic, 7

Low Cost Clothing & Household Items, 34

Lower Mainland Community Housing, 33

Lunch Bunch (Seniors Services Society), 17

M

MADD Canada, 14

Massey Theatre & Plaskett Gallery, 41

Mayor Derek Corrigan, 41

Mayor Wayne Wright, 41

Maywood Community School (Stong Start Centre), 15

McGill Library, 40

Meal Programs/Food Delivery Systems, 17

Mediation Services, 14

Medical Equipment & Supplies, 9

MEFM Societies of BC, 12

Memorial Society of BC, 14, 19

Mental Health Resources, 9

Metis Family Services, 30

Metrohealth Clinic, 7

Metrotown Library (Main Branch), 40

Metro Vancouver Housing Corporation, 33

Michael J Fox Theatre, 41

Middlegate Medical Clinic, 7

Mid-Main Community Health Centre, 8

Mobile Work Crew, 20, 34

Modo — Car Co-op, 34

Monarch House, 29

Monarch Place Transition House, 13, 31

Moody Park Arena, 40

Moody Park Youth Centre, 22

Morley Elementary School (Strong Start Centre), 15

MOSAIC, 23, 35, 37, 39

MTI Certified Dental Assisting Program, 8

Multiple Sclerosis Society of Canada, 12

Muscular Dystrophy Canada, 12

N

Nar-Anon, 8

Narcotics Anonymous (Info & Helpline), 8

National Nikkei Heritage Centre, 41

NEC Native Education College, 30, 39

Neighbours Helping Neighbours, 34

Neil Squire Society, 29

New Canadian Clinic, 7

New Chelsea Society, 33

New Parenting Programs & Support, 15

New Vista Society Housing Office, 33

New West Cobbler Homeless Shoe Program, 34

New Westminster Camping Bureau, 17

New Westminster Family Justice Centre, 14

New West Police Service & FSGV — Elder Abuse Team, 14, 19

New West Victim Service Program (FSGV), 18

New West Youth Clinic, 23

New Westminster Community Education, 39

New Westminster Community Gardening Society, 5

New Westminster Family Place, 16

New Westminster Meals on Wheels, 5, 17

New Westminster Museum & Archives, 41

New Westminster Parks Culture & Recreation, 40

New Westminster Public Library, 40

New Westminster Recreation program, 17

New Westminster Recycling Depot, 43

New Westminster School District, 23, 37

New Westminster Seniors’ Medical Transportation, 21

New Westminster UBC Counselling Centre, 13

Newcomer’s Centre for Children & Families, 23

Newcomers Resources, 23

Nidus Personal Planning Resource Centre, 19

North Burnaby Learning Centre, 39

Northeast Burnaby Organic Community Garden, 5

Nurse Next Door Home Care Services, 19

O

Office of the Ombudsman, 37

Old Orchard Medical Clinic, 7

Online Care, 15

Online Literacy Library (Decoda), 40

Opportunities for the Disabled Foundation, 29

Options for Sexual Health Clinic, 10, 22

Osteoporosis Canada, 12

Out on Campus, 31

Out on the Shelf Library (Qmunity), 30

Overeaters Anonymous, 8

P

Pacific Association of First Nations Women, 30

Pacific Immigrant Resources Society, 23, 37

Pacific Post Partum Support Society, 15

Parent & Infant Drop-In, 15

Parent/Teen Mediation Services (FSGV), 14

48


Parenting Programs & Support, 16

Parenting Support Services of BC, 16

Parents Forever, 8

Parents Together, 16

Parkinson Society of BC, 12

Pearson Adult Learning Centre, 39

Peer Program (Spinal Cord Injury BC), 29

Perspectives Adult Addiction Services, 8

Perspectives Youth & Family Outreach Program, 12

Peter Julian, MLA (Burnaby - New West), 41

PFLAG Canada — Vancouver Chapter, 31

Phoenix Centre — Drug & Alcohol Recovery & Education, 8

Planned Lifetime Advocacy Network, 29

Police Victim Assistance, 14

Port Royal Community Garden, 5 posAbilities (formerly MAPCL), 29

Post Abortion Community Services, 13

Post Secondary Institutions, 37

Povnet, 37

Power Young Adult Learning Centre, 39

Pregnancy Options Phone Line (BC Women’s Centre), 15

Pregnancy Outreach Program, 15

Pregnancy Resources, 15

Prism (Vancouver Coastal Health), 30

Private Home Support Services, 18

Problem Gambling Counselling Program, 8

Problem Gambling Helpline, 8

Programs (Transportation), 34

Progressive Housing - Outreach Resource Centre, 5

Progressive Housing Society, 29, 33

Progressive Intercultural Community Services, 23

Provincial MLAs, 41

Public Guardian & Trustee of BC, 19

Public Health General Information, 6, 18

Publications (Aboriginal), 30

Publications (Employment & Financial Assistance), 35

Publications (Seniors), 21

Purpose Secondary School, 37

Purpose Society, 6, 16, 22, 39

Purpose Society Free Adult Clinic, 6

Purpose Society Parenting Programs, 16

Q

Qmunity, 30

Queen Elizabeth Elementary (Strong Start), 15

Queens Avenue United Church, 5

Queen’s Park Arena, 40

Queensborough Community Centre, 40

R

Raj Chouhan, MLA (Burnaby - Edmonds), 41

Rape Crisis Lines, 10

Rape Victims’ Support Network, 13

Reach Community Health Centre, 8

ReadNowBC, 40

Reconnections Program (Burnaby Seniors Outreach Services), 19

Recreation & Community Centres, 40

Recreation/Community Resources, 40

Recycling & Transfer Station, 41, 43

Regency Medical Supplies, 9

Regional Recycling, 43

Renfrew Collingwood Seniors Society, 17

Rental Program (BC Housing), 33

Residential Tenancy Service, 33

Resources For Persons With Disabilities, 24

Return-it Depot (Encorp Pacific), 43

Revera Home Health, 19

Rhoda Kaillis House (Lookout Emergency Outreach Team), 13, 31

Richard McBride Elementary (Strong Start), 15

Richard T. Lee, MLA (Burnaby North), 41

Right of Passage, 13

Road Conditions Reports, 34

Royal City Farmers Market, 6

Royal City Musical Theatre, 41

Royal Columbian Hospital, 7

Russell Housing Project (Lookout Emergency Outreach Team), 13, 30

S

SAFER — Shelter Aid for Elderly Renters (BC Housing), 19, 31

Salvation Army Pro Bono Lawyer Consult Program, 36

Salvation Army - New Westminster Christmas Bureau, 17

Salvation Army Emergency Clothing, 34

Salvation Army Family Services, 5

Salvation Army Shelter Services, 31

Sapperton Pensioners Association, 18

School Districts, 37

School Grandparent Program, 43

Screening Mammography Information Line, 6

Second Street Community School (Strong Start Centre), 15

Seniors Active In Living (SAIL) , 18

Seniors Ambassador Program, 19

Seniors BC and Seniors Information Line, 6, 17

411 Seniors Centre Society, 19, 36

Senior Citizens’ Repair Service, 19, 34

Seniors Citizen Support Services, 20

Seniors Healthcare Support Line, 17

Seniors Housing Services, 20, 33

Seniors Lunch Program (Senior Citizen Support Services), 18

Seniors Resources, 17

Seniors Services Society, 5, 17, 18, 19, 20, 21, 33

Seniors Together Program, 19

Seniors’Wellness Programs at Burnaby Community Centres, 18

Servants Anonymous Society of Surrey, 13

Service BC, 20, 36

Service Canada, 20, 21, 22, 35, 36

Service Canada Centres for Youth, 22, 35

Settlement Workers in Schools (SWIS), 23

Sex Sense Line, 9, 22

Sexual Health Resources, 9

Sexually Transmitted Infection Info, 10

SFU (Simon Fraser University), 37

SFU Museum of Archaeology & Ethnology, 41

SFU Pocket Market, 6

SFU Seniors Programs, 20

Shadbolt Centre for the Arts, 41

Shimai Transition House, 13 www.BurnabyCommunityConnections.com


49

Shoplifters Anonymous, 8

Shorty List, 14

Sigma Young Adult Learning Centre, 39

Skills Connect for Immigrants Program, 23, 35

SMILE (St Leonard’s), 16

Social & Recreation (Seniors), 21

South Burnaby Neighbourhood House, 16, 19, 39, 40

South Central Youth Centre, 22

SPARC - Parking Permit Program, 34

Specialized Sexual Assault Services, 10

Specialized Victim Assistance Program, 14

Spectrum Society for Community Living, 29

Spinal Cord Injury BC, 29

Spirit of the Children Society, 30

St Barnabas Anglican Church, 5

St Leonard’s Youth and Family Services, 16

Station Square Medical Clinic, 7

Stevenson House (Salvation Army Shelter Services), 31

Stoney Creek Community School (Strong Start Centre), 15

Stride Avenue Community School (Strong Start Centre), 15

Stroke Recovery Branches, 18

Stroke Recovery Association of BC, 12

Strong Start Centres, 15

SUCCESS Employment Services, 22, 23, 35

Suicide/Crisis Line, 9

Summit Youth Centre, 22

Support Groups, 8

Support Worker Central (Family Support Institute), 29

Surrey Memorial Hospital (Specialized Sexual Assault Services), 10

SWIS (Settlement Workers in Schools), 23

T

Tax Information Phone Service, 36

Taxisaver/Handycard (Access Transit), 21, 34

Technologies for Independent Living (BCITS), 9, 24

Temporary Housing Program (Seniors Housing Services), 20, 33

Tenth Street Medicentre (10th Street Medicentre), 6

Theatres, 41

Tommy Douglas Library, 40

TRAC — Tenant Rights Action Coalition Hotline, 31

Translink Customer Information, 34

Transportation (Seniors), 21

Transportation Resources, 34

Twelfth Avenue Elementary School (Strong Start Centre), 15

U

UBC Continuing Studies, 20

UBC Dental Clinic, 8

UBC Life and Career Centre (Robson Square), 35

UFCW Local 247 Training & Education Centre, 22, 35

Union Gospel Mission, 5, 31

Urban First Nations Learning Support, 30

Urban Native Youth Association, 30

V

Vancouver Community College-ESL Outreach Department, 39

Vancouver & Lower Mainland Multicultural Family Support Society, 24

Vancouver Aboriginal Friendship Society, 30

Vancouver Coastal Health, 30

Vancouver General Emergency Dept

(Specialized Sexual Assault Services), 10

Vancouver International Airport, 34

Vancouver Native Housing Society, 30, 33

Vancouver Rape Relief, 10

Vancouver Status of Women, 35

Variety-The Children’s Hospital, 24

VCC Dental Assisting & Hygiene Program, 8

VCC Denture Clinic, 9, 18

Victim Services, 14

VictimLink, 14

Voices of Burnaby Seniors Task Force, 20

Volunteer Burnaby, 43

Volunteer Grandparents, 43

Volunteer Opportunities, 43

Volunteer Services (Qmunity), 30

Volunteer Tax Preparation Clinics, 36

Volunteer & Donate (Charity Village), 43

V olweb, 43

W

Wastech Coquitlam Transfer Station

(Resource for Recovery Plant Recycling), 43

WAVAW Rape Crisis Centre, 10

We CAN Be Friends (Canucks Autism Network), 24

We Care Home Health Services, 19

Welcome Medical Clinic, 7

Welfare Resource Guide for Women (VSW), 35

West Burnaby United Church, 5

Western Institute for the Deaf and Hard of Hearing, 12, 18, 29

Wilson Heights United Church (Advocacy Services), 37

WINGS Outreach Program (Monarch Place Transition House), 13, 31

Y

YMCA-BC Childcare Resource & Referral Program, 14

YMCA-Healthy Heart Program

(Cardiac Prevention & Rehabilitations), 18

Your Welfare Rights: A Guide to BC Employment & Assistance, 35

Youth Against Violence Line, 22

Youth Centres, 22

Youth Emplyment Centres/Training Programs, 22

Youth Health Clinics, 22

YouthInBC.com, 21

Youth Resources, 21

Youth Source, 22

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Connecting People, Services and Community

Whether a young family raising a child or a senior living independently, each of us may need help at some time in our lives, for ourselves, our neighbour, or for our loved ones. Knowing that your community will be there for you can make the difference. Contact us and we can help you connect with services and the support you need.

To make a valuable contribution to your community, please website, or directly to our office.

donate

over the phone, securely on our

With your help we can:

• Give a toy to a child through the Burnaby Christmas Bureau

• Sponsor a family with food and gifts for the holidays

• Help a senior by sponsoring them with a Senior’s Christmas Hamper

• Provide subsidy for a child to attend the summer camp of their choice through the

Burnaby Camping Bureau

• Help people find the services they need through various publications including our

Community Resource Guide

#204 2101 Holdom Avenue

Burnaby, BC V5B 0A4

604-299-5778 info@burnabycommunityconnections.com

www.BurnabyCommunityConnections.com