Your executive Partner in achieving Project Management Excellence Palisade conference Project, Program & Portfolio Management Jan Van Broeck Anton Boone Amsterstam - 30/03/2011 www.threon.com For participant use only A look in the agenda of the CEO … Wednesday – Morning 09:00 – 10:00 – Meeting with Jim – New product IRIS 10:00 - 11:00 – Meeting Suzanne – backup data center Europe 11:00 – 13:00 - Meeting & lunch – budget FY 2012 - Alain For participant use only www.threon.com © 2011 Threon | All rights reserved 2 The “ideal” world at CxO level Prioritize Business Drivers Prioritize Projects Impact Assessment Investment Maps For participant use only www.threon.com © 2011 Threon | All rights reserved 3 Introduction Today decision making is considered as a key competence of project, program and portfolio managers, line managers and executives. They face a business world of large complexity, with increased number of decentralized decision centers… Decision making must be faster, more accurate (predictable ?), and preferably based upon more reliable assumptions, input and output parameters… Organizations, striving for higher transparency and open communication to their stakeholders and shareholders, seek ways to reduce the subjective way of decision making, and therefore show an increasing interest in decision tools. What longer term improvements do we have to make in project, program and portfolio management in response to these challenges ? What are the prerequisites, the benefits and the critical success factors ? “…. For participant use only www.threon.com © 2011 Threon | All rights reserved 4 Some observations Today, there is a very strong interest in portfolio management. Organizations want to improve the decision process for selection of projects, and want to get better control in the prioritization (strategic portfolio management). However, allocation of resources to the selected project portfolio is a major issue in all larger organizations (operational portfolio managment). This adds on the (more) professional approach towards justification of an individual project using a business case. In too many cases the decision process on the project is happening in isolation, should we now move towards decision taking at a consolidated group (portfolio) level ? We can examine all elements that might play a key role : strategy, yearly budgets, operations do interact with project, programs & portfolios !!! ….but they all have different stakeholders ??.... Let’s have a detailed look …. For participant use only www.threon.com © 2011 Threon | All rights reserved 5 Portfolio management – avoid confusion Strategic Portfolio Management Optimise Investment Decisions Operational Portfolio Management Manage Resources Across Project Management Obtain Repeatable & Consistent Project Delivery Programs & Projects For participant use only www.threon.com © 2011 Threon | All rights reserved -6- Strategic Portfolio management Portfolio Management is a dynamic (group) decision process... Portfolio Management is a tool-supported process... Portfolio Management is a set of (centralized) managerial activities.... Portfolio Management allocates resources to active projects... Portfolio Management is a continuous process... Selection Screening Prioritizing Managing Authorizing Identifying Evaluating Balancing A portfolio is a collection of projects and/or programs that are grouped together to facilitate effective management of that work to meet strategic objectives (PMI). For participant use only www.threon.com © 2011 Threon | All rights reserved -7- Overview (PMI) Executive Management Vision Strategic Plan Mission Strategic Objectives Identify Components Categorize Components Evaluate Components Select Components Identify Portfolio Risks Develop Portfolio Risk Responses Balance Portfolio Communicate Portfolio Adjustments Authorize Components Monitor & Control Portfolio Risks Analyze Portfolio Risks Prioritize Components Portfolio Management Project and Program Management Operations Management Project Program management Performance Measurement Review & Report Portfolio Performance Monitor Business Strategy Changes Project Program Close-out Operations For participant use only www.threon.com © 2011 Threon | All rights reserved -8- Our best practices model Threon Best practices Vision Strategic Risk & Opportunity Strategic Issue & Action Mission Values Benefit Value Proposition Goals Program Management Control Point (MCP) Business Change Project Project Objectives Yearly Objectives KPI Operational work Component Portfolio Reserve Budget Portfolio Category For participant use only www.threon.com © 2011 Threon | All rights reserved 9 Without programs (benefit management)… Vision Strategic Risk & Opportunity Mission Values Value Proposition Goals Management Control Point (MCP) Opportunity Project Strategic Issue & Action Project Objectives Yearly Objectives KPI Operational work Component Portfolio Reserve Budget Portfolio Category For participant use only www.threon.com © 2011 Threon | All rights reserved 10 From project to portfolio management Let’s have a look at some tools that are receiving increased interest in the (Project) Portfolio management community : NPV (pro memory) Analytical Hierarchy process Weighted scoring Argus There is clearly a tendency to use similar techniques from the “business case” area in project management, where different alternatives are evaluated against each other. For participant use only www.threon.com © 2011 Threon | All rights reserved 11 Analytical Hierarchy Process Pairwise comparison Criterion L1,a Criterion L1,b Goal Criterion L1,c Criterion L1,d Thomas L. Saaty Criterion L2,a Criterion L2,b Alternative 1 Alternative 2 Alternative 3 Alternative 4 Alternative 5 For participant use only www.threon.com © 2011 Threon | All rights reserved Weighted scoring Mathematical formula or algebraic expression The formula incorporates factors believed to be important Each factor is weighted to reflect its importance relative to the other factors Each project is scored on each factor But how do we score ? Contribution or preference ? Produces a total weighted score for each project under consideration For participant use only www.threon.com © 2011 Threon | All rights reserved - 13 - Argus : how to go from values to pure ranking Criterion Not Important Low Importance Moderate Important Important Strong Importance Extreme Importance No R10 R9 R8 R7 R6 R5 Low R9 R8 R7 R6 R5 R4 Moderate R8 R7 R6 R5 R4 R3 Strong R7 R6 R5 R4 R3 R2 Very Strong R6 R5 R4 R3 R2 R1 Preference “Achieving Respect for Grades by Using ordinal Scales” For participant use only www.threon.com © 2011 Threon | All rights reserved - 14 - Program Program Execution Planning Execution Portfolio Management Project Business Case / tender Idea Opportunities for usage Project Execution Planning Execution For participant use only www.threon.com © 2011 Threon | All rights reserved 15 Where are the opportunities ? At the Strategic level Analysis of product portfolio Analysis of markets Strategic Risk Analysis Sensitivity Analysis At the project (business case) level Analysis of alternatives • Analytical Hierarchy Process, Scoring models What-if analysis • NPV calculations Project schedule risk At the program level At the portfolio level ? For participant use only www.threon.com © 2011 Threon | All rights reserved 16 The challenge How can we combine the prioritization of projects with a view on the maximum profitability or maximized strategic fit, taking into account our resource constraints, and what about our ongoing project portfolio, and our individual and collective fiscal year targets ???…. … and as a leader ensure that all stakeholders are aligned ? For participant use only www.threon.com © 2011 Threon | All rights reserved 17 Our best practices model Threon Best practices Vision Strategic Risk & Opportunity Strategic Issue & Action Mission Values Benefit Value Proposition Goals Program Management Control Point (MCP) Business Change Project Project Objectives Yearly Objectives KPI Operational work Component Portfolio Reserve Budget Portfolio Category For participant use only www.threon.com © 2011 Threon | All rights reserved 18 Project prioritization in portfolio(s) The Regulatory domain includes all legally required projects, but can also be referencing to internal best practice (internal standards) projects. The major driving force for prioritization is time. In case there is no real support for an internal standards project, these projects never end nor deliver the anticipated results, as there seems to be no time priority. This category is to Ensure Continuity, where prioritization is based upon risk. A difficult category as risk is very subjective in lots of organizations, and it combines 2 parameters that are purely estimations: impact and probability. The usage of Expected Monetary Value (risk impact times probability) could be used as prioritization parameter. Regulatory Standards Ensure Continuity Business Growth Absorb Growth The business growth domain is prioritized using (in most cases) revenues instead of cost/benefit or margin. The absorb growth domain is preferably prioritized using cost/benefit analysis (IRR, NPV,...). It contains all projects where efficiency gains (continuous improvement) are expected. For participant use only www.threon.com © 2011 Threon | All rights reserved 19 Critical success factors Integrated approach between Strategy Operations & yearly budget Portfolio, program & project management Senior management support - acceptance Supporting tools with fast feedback mechanisms Training & coaching Gradual introduction at different locations in the organization Common culture – terminology - language For participant use only www.threon.com © 2011 Threon | All rights reserved 20 For participant use only www.threon.com © 2011 Threon | All rights reserved 21