Car eerGui de f orI nt er nat i onal St udent s Introduction International students oftentimes encounter difficulties obtaining employment in the United States. The challenges and issues that American students face can be compounded by a number of factors including immigration laws and a potential language barrier. However, planning ahead and understanding the employment process and culture in the host country can help to reduce anxiety. This guide is intended to provide international students with an overview of the information they will need to be familiar with in order to successfully search for jobs and potentially secure employment. It is by no means intended to be comprehensive, but it represents an important step toward achieving career success in the U.S. Index CareerMAP & International Student checklist ........................................................................................3 Resume writing……………………………………………………………………………..…………..………………………………….…...4 Cover letter writing………………………………………….………………….…………………...............................................8 What are American employers looking for?...........................................................................................13 Job search Strategies...………………………………………….………………………..……………….………………………..………14 Interviewing………………………………………………………...…………………………………..………………...………………….…17 Visa basics…………………………………………………………...…………………………….…………………………………...………..21 Additional resources…………………………………...………………………………………………….…….…………………….…….26 International Student Job Search Guide 2 International Student Checklist Learn how your visa works as it relates to the job search Visit Career Services Resources for International Students Attend International Student workshops and any workshop offered by the Career Services Center Utilize CSC to Identify Employers who hire international students. Network outside your group to establish connections Join student organizations related to your major Attend the Multi-Ethnic Career Conference Connect with International Alumni who are local business owners to obtain internships Career Services Center - University of Delaware 3 Resume Resume Formats: Resumes intended for U.S. employers may look slightly different from those in other countries. For example, U.S. resumes do NOT include: A photograph Marital status Residency status Date of birth Social security number National origin Salary expectations Reference list There are several different types of resume formats you can choose to use. Make sure you choose the format that best highlights your education, skills, and abilities. Some common types include: Paragraph form Resume using bullets Summary of Skills resume - This is a resume that focuses on your skills, rather than work experiences you’ve had (or not). This is good for those who have not had lots of experience but have gained skills from what they have done. It is also useful for experienced workers. Related/Other Experience resume - This type is helpful when you have experience in and outside of your field. Computer-friendly resume Resumes should include the following: Name, address, phone number(s), e-mail Objective: While an objective is considered optional, if you know your specific objective and the qualifications for that objective, you can state it. For example, “To work as a Public Relations Assistant in an advertising company.” If you are unsure of your objective, you may state your interest in the job that you are applying for in your cover letter. Education: Degree, name of institution, city and state, major(s), date of graduation. Experience: Job titles, company name, city and state, responsibilities and achievements, employment dates; may include volunteer experiences, field experiences, co-ops, internships and summer employment. Activities: Professional, educational or organizational involvement and leadership responsibilities assumed. Computer Skills: List the software and/or hardware with which you are familiar. Optional categories: Job objective Languages Publications & patents Relevant course work International Student Job Search Guide Whatever resume format you choose, you also can choose what type of resume organization you use. The most common types of organization for resumes are: Chronological - Most preferred by employers; lists most recent experiences first, and so on. Functional - Used by career-changers; experience is presented through listings of accomplishments and skills, rather than by sequence of work history. Honors and awards Travel Military experience A statement indicating “References available upon request” 4 Appearance: Attractive and easy to read: Use capital letters, bullets, underlining, highlighting, appropriate margins and spacing. If a computer resume is being created underlining should be omitted as it interferes with scanning. Concise: Typically one page for the new or recent college graduate. There are some exceptions to this rule: Doctoral/Masters degrees, and Education, Human Services, and Nursing Majors. Free of spelling, grammatical, and typographical errors. (Don’t count on your computer’s spell check to catch everything, so proofread!) Computer produced, word-processed; printed on neutral color paper. Remember, there is no one “correct resume” format for you to use – the best resume is one that clearly and effectively communicates your experience, skills, achievements, and future potential. Resume Tips for International Students Introduce employers to foreign companies and schools by providing a frame of reference. For example: A $10 million marketing firm MIT of Turkey One of the top five universities in China Nigerian version of McDonalds Emphasize strong English skills on the resume. For example: "Translated written and spoken English on a daily basis for two years." Ensure that writing skills are up to American standards by taking courses that include writing. Check for grammatical and spelling errors as well as awkward use of language. Have your resume reviewed - Come to Career Services Monday to Friday. Bring a hard copy of your resume with you to the Career Services Center between 2pm and 4pm - no appointment needed. You can view various resume samples by going to the sample resume book www.udel.edu/CSC/students/sampleresumebook/index Career Services Center - University of Delaware 5 Juan Lopez juanlo@udel.edu Sample resume Local address 10 Main Street Newark, DE 19711 (302) 765-4321 Career Objective: To obtain a full-time research position working in a field related to biology or biochemistry Education Bachelor of Arts, Biological Sciences, May 2016 Minor: Biochemistry University of Delaware, Newark, DE Overall GPA: 3.4/4.0 Major GPA: 3.7/4.0 Related Course Work: Biology of Organisms, Introductory Biology, Ecology, General Physiology, Microbiology, Genetic and Evolutionary Biology, Biochemistry, Molecular Biology of the Cell Skills Native speaker of Spanish language. Fluent in English and Italian languages. Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access); Adobe Acrobat; Netscape Applications. Leadership and communication skills. Experience Teaching Assistant, Biology Lab, September 2014-Present University of Delaware, Newark, DE Taught students laboratory techniques, including microscope use, slide staining, and plating Led students in completing lab work and discussions Created assignments and quizzes for students related to lab and lecture material Collaborate with other teaching assistants and course professors on a weekly basis to standardize grading, discuss student progress, and troubleshoot laboratory problems. Substitute Teacher, Elk Run School District, May 2012-May 2014 Elk Run, DE Provided substitute teaching instruction for students in grades K-6 Assisted with administration of state standardized testing Activities Golden Key Honor Society, Fall 2013-present Greek Council, Treasurer, Fall 2013-Spring 2014 Hall Government, President, Russell Hall Spring 2013-Spring 2014 International Student Job Search Guide 6 Arun Patel Sample Resume fakeemail@udel.edu Office Correspondence: Department of Chemistry and Biochemistry 270 Brown Laboratory Newark, DE 19716 Phone: (302) 831-1234 Home Address: 200 E. Main St. Apartment 6-D Newark, DE 19711 Cell: (302) 123-4567 Education Master of Science in Organic Chemistry, May 2015 (expected) University of Delaware, Newark, DE Thesis: “Method for Producing Unsaturated Organics from Organic Containing Feeds” Advisor: Dr. John Brown Bachelor of Science in Chemistry, May 2013 The College of Wooster, Wooster, OH Advisor: Dr. Ming Lee Experience Research Assistant, Department of Chemistry and Biochemistry University of Delaware, August, 2013 – Present Advisor: Dr. John Brown Research Focus: Destruction of toxic organic chemicals. Method for indirect chemical reduction of metals in waste. Method for reducing volume of radioactive composition. Independent Study Research, the College of Wooster, September 2011 – June 2013 Advisor: Dr. Ming Lee Research Focus:Water purification and removal of heavy metals from aqueous effluent streams. Worked on corrosion problems associated with heavy metal casting. Awards Wooster Section of the American Chemical Society Senior Award, 2012 Phi Beta Kappa, 2012 Cary R. Wagner Prize in Chemistry, 2012 Merit Scholarship, the College of Wooster, 2011-2013 Dow Chemical Company Foundation Scholarship, 2011-2013 Professional Associations American Chemical Society, 2012-present Publications Patel, A., Chang, A., & Johnson, E. (201) “Towards a conceptual model of toxic waste extraction from aqueous effluent streams,” Chemistry International, under review. Career Services Center - University of Delaware 7 MEGFAN ZHOU 6 E. Main Street Newark, DE 19711 Sample resume (555) 555-5555 student@udel.edu EDUCATION University of Delaware, Alfred Lerner College of Business and Economics 5/2014 Bachelor of Science, Operations Management and International Business Studies Minor: Finance GPA: 3.13/4.0 EXPERIENCE Intern, International Institute for Exchange Programs, Wilmington, DE 5/2013 – Present Support the operation of an exchange program involving dozens of companies that currently employ 300 seasonal international employees Improved the efficiency of a database containing the information for thousands of employees Assist in the management of leases for all international employees at five housing complexes Investigate possible commercial real estate investment opportunities by visiting sites and submitting a summary and opinion to company board members Analyze the benefits and projected profitability of entering the residential real estate market Write press releases for new outside enterprises opening within the Harristown-owned complexes Intern, American Federation of State, County and Municipal Employees, Newark, DE Prepared presentations complete with cost estimates for dozens of subcontracting cases Analyzed the efficiency of work processes in an attempt to identify more optimal strategies Implemented Excel database for arbitration awards to expedite research process Participated in business meetings, grievance hearings, and business luncheons Attended contract negotiations between union and Commonwealth for 45,000 employees 6/2012 – 8/2012 SKILLS Native speaker of Mandarin, fluent in English Extensive knowledge of Microsoft Office – Excel, Word, Access, PowerPoint, Publisher Exceptional understanding of PC and Mac hardware and software ACTIVITIES Executive-Mentor Scholars Program, Student Mentee 4/2011 – Present Selected from dozens of applicants to participate in the prestigious academic program where students are paired with a professional mentor in their field of interest in order to gain valuable insight relating to their career aspirations Students In Free Enterprise, Founder Initiated contact with the national headquarters in order to establish a team on campus Helped to create club structure, mission and constitution in preparation for full recognition by the University Asian Student Association, Member Chair committee tasked with organizing and running events focused on preparing members for success after college Participate in volunteer events both on campus and within the local community International Student Job Search Guide 9/2011 – Present 3/2011 – Present 8 Sample E-Cover Letters Subject: Professor Ames Referral – Technical Writer From: David Munroe Smith Dear Ms. Allen: Professor Ames told me that you are looking for a technical writer for Impact, Inc. and suggested that I e- mail you my resume. I have used some of Impact’s publications in my classes and am very excited about the prospect of being part of a top communications company. I am well qualified for the position with a grade point average of 3.5 and successful experience in two technical writing internships where I honed my desktop publishing, editing, and proofreading skills. After reviewing the attached resume, I hope you will want to arrange an interview with me to discuss the position further. I can be contacted via phone at 302.831.1234. Thank you for your time and consideration. Sincerely, David M. Smith Subject: Internship with Adolescents Posted on UD Website Dear Ms. Kramer: I am interested in applying for the position of social services intern you listed in Blue Hen Careers at the University of Delaware. As a sophomore majoring in Human Services, my eventual goal is to become a clinical social worker specializing in treating adolescents. I have volunteer experience working with this age group, am fluent in Spanish and am excited about the prospect of expanding my experience through an internship with the Latin American Community Center. Please review my attached resume. I would be happy to provide additional information or come to the Center for an interview. I’ll call you next week to follow up. Thank you for your time and consideration. Best regards, Sylvia Juegos Career Services Center - University of Delaware 9 Cover Letters A cover letter is a formal letter of introduction usually attached to a resume or curriculum vitae (CV). In general, it serves as a way of introducing yourself to an employer and encourages him/her to consider reviewing your resume for a job within the organization. All cover letters should: Explain why you are sending a resume. - Don't send a resume without a cover letter. - Don't make the reader guess what you are asking for; be specific: Do you want a summer internship opportunity, or a permanent position at graduation; are you inquiring about future employment possibilities? Tell specifically how you learned about the position or the organization — a flyer posted in Call attention to elements of your background — education, leadership, experience — that are relevant to a position you are seeking. Be as specific as possible, using examples. Reflect your attitude, personality, motivation, enthusiasm, and communication skills. Provide or refer to any information specifically requested in a job advertisement that might not be covered in your resume, such as availability date, or reference to an attached writing sample. your department, a web site, a family friend who works at the organization. It is appropriate to mention the name of someone who suggested that you write. Convince the reader to look at your resume. *Adapted from the Career Center at Virginia Tech Indicate what you will do to follow-up. The cover letter will be seen first. Therefore, it must be very well written and targeted to that employer. Do: Don’t: Send a letter with every resume you send. Address to just a title or department. Address letter to a specific person and include his/her title. Be pushy or assuming. Mass produce. Print each letter individually. Limit to one page. Sign your name. PROOFREAD letter carefully and repeatedly. International Student Job Search Guide 10 Sample Cover Letter Name Address | City, State Zip | 123.456.7891 | bluehen@udel.edu August 4, 2013 Ms. Jennifer Smith Recruiting Manager, Auto Engineers 12 Smith Street Philadelphia, PA 19104 Dear Ms. Smith: Paragraph 1 Sentence 1 – If you know someone in the organization, or were told about the position by someone who is connected to the organization, this should be stated first. (e.g., Bob Smith recommended that I contact you regarding the internship at XYZ Corp.) Sentence 2 (If you do not have a connection to the organization, this will become your first sentence.) – A sentence about the characteristics that best qualify you for the position. (e.g., I am a Mechanical Engineering student at the University of Delaware with internship experience at General Motors and leadership experience as the President of the Society of Automotive Engineers.) State the position title that you are interested in applying to (e.g., …with a specific interest in XYZ position). Sentence 3 (If not stated in your introduction sentence) – How did you hear about the position? (e.g., I saw the internship posted on the University of Delaware’s Blue Hen Career Network.) Sentence 4 – Thesis – Provide a preview of what you will be discussing in the rest of your cover letter, based on key skills addressed in the job description (e.g., I believe that my AutoCAD and leadership skills, coupled with my interest in automotive engineering, make me an exceptional candidate for this position.) Paragraph 2 (3-4 sentences) Expand upon the skills you mentioned in your thesis sentence. (From the above example, the candidate would expand upon AutoCAD skills and leadership experiences. The candidate would reference instances in which he/ she utilized these skills.) Paragraph 3 (2-3 sentences) Why are you interested in this organization? In your thesis sentence, you will mention your interest in the organization, but will need to expand upon your interest in this paragraph. Remember to show that you have researched the organization and don’t make generalizations. (e.g., I understand that XYZ Corp does work in ____ areas, which directly aligns with my interests. As a student at the University of Delaware, I researched ____ issue and took classes in ____.) Paragraph 4 (3-4 sentences) Indicate that you have enclosed your resume and state that if they have questions they can reach out to you through email or phone and include that information. Don’t forget to thank the employer for his/her time and consideration. Sincerely, Your Written Signature Your Typed Name Enclosure: Resume Career Services Center - University of Delaware 11 Sample Cover Letter Name Address | City, State Zip | 123.456.7891 | bluehen@udel.edu April 2, 2014 37B Duke Street Newark, Delaware 19711 Ms. Kathy Zistl Human Resources Manager IBM Corporation 590 Madison Ave. 12th floor New York, NY 10022 Dear Ms. Zistl: I was given your name by Mitsuko Clemmons, graduate assistant at the Career Services Center at the University of Delaware. I am interested in securing a professional position with IBM Corporation in the field of Management Consulting and/or Marketing. I was unable to interview with you on campus in February because of my late return to the US after spending winter session studying International Marketing and International Law in The Czech Republic. Currently a senior at the University of Delaware, I will receive a Bachelor of Science degree in Marketing with a minor in International Business in May, 2009. Through my educational background and past work experiences, I have developed strong oral communication, analytical, and research skills. As a student assistant at Career Services, I honed my presentation and interpersonal skills. A review of my resume summarizes the skills and abilities I can offer IBM. In addition, I am willing to relocate to any part of the country where a challenging job may await me. My enclosed resume will provide more details about my skills and accomplishments. As you requested, I have also enclosed a list of three references. I am very eager to discuss potential employment with IBM and would welcome an interview at your earliest convenience. I may be reached at my current address, by phone at: (302) 266-6879, or by way of e-mail at: kawalek@udel.edu. I look forward to hearing from you. Sincerely, Jeffrey M. Kawalek Enclosures: Resume; List of References International Student Job Search Guide 12 What are American employers looking for? Employers place teamwork at the top of the list of overall candidate skills/qualities rated as important. (See Figure 41.) Although communication skills typically tops this list (as it did for the Class of 2013), verbal communication skills dropped to third most important, tied with the ability to plan, organize, and prioritize work. Important to note, however, is that even the lowest-rated skill/quality (ability to sell or influence others), is still rated between somewhat important and very important. It appears that employers are successfully choosing team players to fill their entry-level positions. When asked to give letter grades to their college graduate recruits, the highest grades of “A-” were in the areas of teamwork and analytical/quantitative skills. (See Figure 42.) While all of the remaining attributes received the letter grade of “B+,” communication skills (both verbal and written) received lower numerical averages in terms of grading. Source: Job Outlook 2014 | National Association of Colleges and Employers Career Services Center - University of Delaware 13 Job Search Strategies Once you have successfully composed a resume and cover letter, it’s time to begin to search for jobs to apply to. Remember, not all jobs are posted in obvious places like newspaper classifieds! In fact, many job openings are not posted at all! Instead, they are publicized informally by company contacts via word of mouth. The job search strategies below are among the most common and successful. Using these strategies to achieve your career goals necessitates a great deal of planning, persistence, hard work, and a good attitude Networking Informational Interviewing Your actual search for a job can begin in an obvious, yet not so obvious place…with the people you know. The concept of networking simply ties into a human trait – the desire to help others. Never underestimate the knowledge and influence of people you know. While the goal of interviewing is to obtain a job offer, the goal of information interviewing is to gather information. Like networking, information interviewing is based on the premise that people are a tremendous source of information. Its purpose is to gain information about a career field upon which to base some career decisions and to put you in touch with possible job leads. A network is a series of interlocking connections with people who may be helpful to you in your job search. Begin building a network by first contacting members of your family, other relatives, neighbors, personal friends, general acquaintances, professors, work associates and service activity colleagues. Do not set limits on who should or should not be part of your network. Begin with people you know (your network contacts). Choose from this group those who are in career fields to which you aspire or people in related career areas. What about people you don’t already know? Identify them through newspapers, telephone books, professional association directories and professional counselors. Create a professional LinkedIn profile. Let everyone know that you’re looking for a job and what type of job you’re looking for Determine if they can provide you with information about a certain type of job, provide you with information about a particular organization, or refer you to others who know about a career field or specific organization. Maintain these contacts by checking back with them periodically. Follow through on any suggestions offered. International Student Job Search Guide If you have located an office name, but don’t have the name of an individual, call and speak with the secretary or receptionist. Explain politely and succinctly why you are calling (for information, not employment) and ask if you can be directed to an appropriate person. Schedule an appointment for a specific amount of time (30 minutes maximum). An alternative is to send a letter ahead of time stating what you want, indicting you will be telephoning and asking that the secretary or receptionist be alerted to your call. 14 Be prepared! Take an active role to get the most out of your information interview. Review in your in your mind what you want to learn from an individual. Have questions prepared ahead of time. The following are some sample questions you might wish to choose from: What credentials (education degrees, licenses, etc.) are required for effectiveness in this occupation? How much variety would you say there is in the type of work you do? Is there much opportunity for travel? What types of employers hire people in your line of work? What kinds of work values attract people to your occupation? (security, income, prestige, etc.) What do you find most rewarding/least rewarding about this career field? What is the typical entry level salary range for positions in this field? What is the potential? What is a typical career path? What is the future job outlook in this field (increased or decreased opportunity, etc.) Cold Contacts Making a cold call, or cold contact, means approaching an employer whom you have never met and introducing yourself as a potential addition to his/her organization. It is important to thoroughly research the organization and visit the “careers” section of its website, carefully plan what you are going to say about yourself and the reason for the call, keep the call short and professional, to follow up by sending your resume and cover letter. Cold contacts can be made via mail, telephone, or email. Below are some tips for contacting potential employers telephonically: Follow-Up Always ask for a referral to someone else. Ask the person with whom you are speaking to refer you to others who would be good sources of information. Evaluate what you have been told critically. Are there trends developing from one person to another? (In the end – you’ll have to make your own judgments about the validity of the information.) Make sure you have the correct name and title of the person with whom you’ve spoken. Write a thank you note! Career Services Center - University of Delaware Know the name and title of the person you wish to reach. When the secretary answers, ask directly for the person you want. If the secretary asks, “May I help you?” take him/ her up on it. State you wish to speak to Mr./Mrs. Ask when he/she will be free. Insist politely if there is another block to your reason for calling. Try to pinpoint when the person you wish to speak to will return. Then YOU return the call. Once you have gotten through to the right person, identify yourself and indicate that you are following up on a letter (if that is the case). Have some questions prepared that relate to the organization—something you found out in your search (i.e., new products, expansion of facilities, etc.) Try not to drag out the conversation. Once you have established interest, get to the point. State that you are calling to find out if there are any immediate openings in your field or if openings are anticipated in the near future. Try to arrange a meeting and suggest a time to discuss possible job opportunities. If there are no openings, inquire if they have any suggestions of other organizations you might contact. 15 The Internet Blue Hen Careers is a database of hundreds of internships and jobs. To access it: Go to www.udel.edu/CSC Once you log in, you will see the Blue Hen Careers homepage where you can search for jobs -- including full-time, part-time, volunteer, and summer jobs -- posted specifically to UD students and alumni or to job seekers nationwide! The internet is a valuable resource in your job search, containing a wealth of information about employers and potential job vacancies. Keep the following tools in mind: Your login will give you access to: Online newspaper classifieds e.g. www.bonafideclassified.com (contains the classified sections of over 1,700 newspapers in the U. S. and Canada.) Schedule a career counseling appointment or a mock interview (to schedule a mock interview, be sure to click on the "60 minutes" option in the drop-down box) Search hundreds of jobs and internships Sign up for On-Campus Interviews Find an Alumni Mentor Through Blue Hen Careers, you also have access to a number of other useful career resources including: CareerShift – search job listings, get up-to-date contact information for millions of companies, and access indepth information about contacts and companies posting jobs, and create personal marketing campaigns, including unlimited resumes and cover letters easily, and save them to access, print or email. Passport Career—provides extensive job search resources for 75+ countries (250+ cities). There are 15,000+ pages of unique content and country-specific resources to help you with your career/internship interests around the world, as well as across the USA. In just a few clicks, you will find country– and city– specific employers, critical business culture information, network contacts, job leads, an H1B database with 340,000+ U.S. employers , a robust job/internship database with over 1 million opportunities in 203 countries, and helpful information on resumes/CVs, interviews, salaries, and much more. Riley Guide International Student Job Search Guide The “careers” section of a company’s website Online job listing services e.g. Blue Hen Careers and Monster.com Other popular internet sites to assist you during your job search: Vault.com Experience.com O*NET OnLine (occupational network database) The Riley Guide JobWeb.com College Grad Job Hunter NationJob Network Social Networking: It is crucial to your job search and future career that you learn to market yourself, network with others and stay current on issues in your field. The following social networking tools will help you do just that. For more information visit: H1-1B Visa Jobs Entry Level Jobs for OPT Students Job Openings for OPT/CPT Students - North America Twitter Handles to follow: @Intstudents @students_JOBS @careers_intl /UDCAREERS Other Resources: Local Chambers of Commerce, Lerner Career Services Center,Student Groups on Campus, and the Morris library. 16 Interviewing Interviews in the U.S. are generally conducted over the phone or in person. Once your resume or personal contact has gotten you the interview, it is important to impress the employer in conversation with your professionalism, communication skills, personality, confidence, and explanations of past work experiences and accomplishments. Before you arrive for your interview, make sure you carefully review available information about the company (e.g. online and in the press if applicable), reread the job posting, and prepare answers to questions about your goals, values, and education, and experience. Below is a very limited list of sample, non-technical interview questions: 1. 2. 3. 4. 5. 6. 7. 8. 9. Tell me about yourself. Why did you pursue a degree/career in _______? What are your short-range and long-range goals? What are your strengths and weaknesses? What is important to you in an employer? Why are you pursuing a job with us? Tell me about a time that you exercised leadership in a recent situation. Tell me about a time when you worked as part of a team. Tell me about a time that you were under a great deal of pressure. What was the source of the pressure and how did you handle it? 10. Why should I hire you? 11. Do you have any questions for us? *A full list of the 40 most common interview questions can be obtained at the Career Services Center or by visiting: http://www.udel.edu/CSC/pdf/InterviewPrep.pdf Questions 7-9 are examples of behavioral interviewing questions. Behavioral interviewing is a relatively new, but widely used mode of job interviewing. The behavioral interview technique is used by employers to evaluate a candidate’s experiences and behaviors in order to determine their potential for success. This approach is based on the belief that past performance is the best indicator of future behavior. In fact, behavioral interviewing is said to be 55% predictive of future on-the-job behavior, while traditional interviewing is only 10% predictive. Career Services Center - University of Delaware 17 To properly answer these questions, it is important to provide enough information so that the employer can properly understand the situation and your involvement. Make sure to focus on what actions YOU took and indicate how you cultivated valuable skills such as leadership, teamwork, problem-solving, decisionmaking, time management, flexibility, and communication. Even if you don’t have a great deal of work experience, companies expect you to be able to relate past experiences – from undergraduate or graduate school, campus activities, volunteer work, membership in an organization, etc. – to the job for which you are interviewing. Below is a formula, known as the “STAR Method,” to help your answer behavioral interview questions: Inappropriate Questions According to the criteria established by the U. S. Equal Employment Opportunity Act, there are guidelines that employers need to follow in conducting job interviews: Questions should not be asked to which answers will have a disparate effect in screening out any minorities and/or members of one sex (disqualify a significantly larger percentage of members of a particular group than others). Questions must be job-related; that is, necessary to judge an applicant's competence for the job in question. In order to comply with these criteria, employers should not ask questions concerning: * Marital and Family Status Situation - Describe the situation that you were in or the * Religious or Political Affiliation task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event. * Age (except to establish that the applicant meets minimum age requirements by law) Task - What goal were you working toward? Action - Describe the actions you took to address the situation with an appropriate amount of detail and keep the focus on YOU. What specific steps did you take and what was your particular contribution? Be careful that you don’t describe what the team or group did when talking about a project, but what you actually did. Use the word “I,” not “we” when describing actions Result - Describe the outcome of your actions and don’t be shy about taking credit for your behavior. What happened? How did the event end? What did you accomplish? What did you learn? Make sure your answer contains multiple positive results. Make sure that you follow all parts of the STAR method. Be as specific as possible at all times, without rambling or including too much information. Oftentimes students have to be prompted to include their results, so try to include that without being asked. Also, eliminate any examples that do not paint you in a positive light. However, keep in mind that some examples that have a negative result (such as “lost the game”) can highlight your strengths Page in the18face of adversity. International Student Job Search Guide * Ancestry, National Origin, Race or Color * Sexual Orientation How Do I Handle Inappropriate Questions? Most individuals, if they are interviewing with large organizations, will not encounter these inappropriate questions. These personnel offices and their interviewers are well versed in the laws. However, in the event that you are asked a question which seems inappropriate to you, there are several ways to handle the situation: 1st - Deflect the question. Simply state why you are a good candidate for the job and ignore the actual question. 2nd - You can give an honest, assertive, but not contentious reply. Example: Interviewer: "Does your spouse mind if you travel?" Applicant: "We are completely supportive of each other's career ambitions." 3rd - Your best protection against inappropriate questions is to be prepared to deal with them in advance. Think of how you want to reply or not reply to these questions and practice the responses with a friend, counselor, or a Career Services Center staff member. 4rd - Consider very carefully whether or not you want to work for such an organization. This interview may be a preview of discrimination you may encounter on the job. 5th - If you feel your legal rights have been violated, discuss the situation with a Career Services Center staff member. We can refer you to the appropriate government agency. 18 For women: Well-fitted two-piece matched suit, blouse, pantsuit, or skirt with hosiery and basic dark flats or low pumps; make sure all clothing is ironed and free of stains and holes Choose a dark or neutral shade like black, navy, brown or gray for your suit Wear plain style, non-patterned hosiery Minimal or natural-looking makeup; and clean nails or clear nail polish that is not chipped. Nail length should not be excessively long. Make sure hair is clean and neat. Minimize jewelry - avoid dangling earrings and wear no more than one ring per hand and a dress watch Do not carry a purse with a briefcase As a precaution, take an extra pair of hose in case of a run Perfume should not be overpowering Be absolutely certain to shower and apply deodorant before your interview. Americans are very concerned with personal hygiene and body odor is considered unacceptable. You never have a second chance to make a first impression! For men: Well- fitted suit in navy, gray, or black (pinstripe or solid) or navy blazer and gray dress slacks; white or light blue dress shirt; tie (silk or silk-like) that contrasts with the color of your suit and contains understated patterns; Dark socks (mid-calf) and dress shoes (lace-up, or leather slip-ons in either black or brown); leather belt that matches your shoes. A full-length coat, as nice as you can afford, can be worn over your suit Avoid flashy cuff links, rings and neck chains. No earrings. Your belt should match your shoes. If you have a beard or mustache, it should be clean and neatly trimmed. Make sure that hair is clean and neat; fingernails should be trimmed short. Be absolutely certain to shower and apply deodorant before your interview. Americans are very concerned with personal hygiene and body odor is considered unacceptable. Cologne should be minimal. Other guidelines to consider: Career Services Center - University of Delaware Be punctual. Try to arrive 15 minutes prior to the appointment. This gives you additional time to use the restroom, straighten your clothing, and touch up hair/make up. If the interview is taking place in a city or town unfamiliar to you, it is a good idea to map out directions and even drive to the location the day before your appointment to determine how much time you should allocate for travel. Always send a thank you note to your interviewer(s) within 24 hours Make sure you dress professionally. 19 Remember, the interview is your chance to impress the employer(s)! While in many cultures is it customary to be modest about your skills and accomplishments, this is not the case in the U.S. The American culture values individualism and competition, so don’t be afraid to openly and honestly disclose the full range of your strengths. Be sure to prepare detailed narratives discussing your education, experience, skills, and personality traits and demonstrate how they relate to the job you are interviewing for. THIS PAGE FEATURES A NUMBER OF ACCEPTABLE OPTIONS FOR INTERVIEW ATTIRE. Moreover, make sure to highlight your language skills! Many international students fail to mention that they are bi-lingual or even tri-lingual. In most cases, the employer will quickly realize that you not native to the U.S., so showcase your international perspective and talent for languages. Don’t be shy about your accent – your English is better than you think and constantly improving. Frame your cultural background as an asset, and the employer will too! Finally, it is important to remember that employers are evaluating you in two major categories: 1) skills and qualifications and 2) whether your personality represents a good “fit” for the organization, its members, and its corporate culture. This means that in addition to your showcasing your ability to perform the job function(s) you need your personality should mesh well with that of the interviewer. Make sure you have a firm handshake, good eye contact, friendly smile, professional appearance and good sense of humor. Oftentimes, an interview can feel more like a conversation or a “getting to know you” session. Pay careful attention to the demeanor and style of your interviewer(s) and try to act in a way that matches his/ hers. Leaving a professional and competent, yet friendly and easy-going impression should be your ultimate goal. International Student Job Search Guide 20 Know What You Can Do With Your Visa Career Services Center - University of Delaware F-1 Visa: CPT - OPT J-1 H1B 21 Visa Information There are basic requirements which must be met for any F-1 employment: To apply for CPT, the student must submitted a completed “CPT form” (available at the OISS website) along with the necessary documents listed on the form. Once the CPT is approved, the school official will issue a new I-20 reflecting the work authorization. Must currently be in valid F-1 status or J-1 (student) status and in good academic standing. Eligibility: Must be enrolled in a full course of study, unless participating in Post-completion OPT. To be eligible for CPT, students must meet the following conditions (in addition to the basic requirements listed above): Must maintain employment eligibility. Must have been lawfully enrolled on a full-time basis* at a DHS-approved school for one full academic year. Exception exists for graduate students whose programs require immediate curricular training. The student will continue to be enrolled for a full course of study during the CPT Employment must not only be related to your major field of study, but must also be a required part of the student's academic program. Work which is not required by your degree program may meet the requirements for curricular practical training if you receive academic credit for the employment experience F-1 Visas On-Campus Employment F-1 students are generally permitted to work on-campus while attending school given that the basic requirements (listed above) are met. Employment on-campus is limited to part-time (20 hrs/ week) during Fall and Spring Semesters and can be full-time during Winter and Summer. Check with OISS before accepting any oncampus position. Off-Campus Employment Curricular Practical Training (CPT) Students who are holding an F1 visas may be eligible for employment authorization through Curricular Practical training (CPT) for work experience that is a required of an established curriculum. These experiences may include alternative work/study, internship, cooperative education, or any other type of required internship or practicum which is offered by sponsoring employers through cooperative agreements with the school. Students can engage in CPT on a part-time basis (no more than 20 hrs/week) during the Fall and Spring semesters. Students can apply for full-time CPT (more than 20 hrs/week) during the Winter and Summer semesters. Graduate students in sustaining status can also engage in full-time and CPT authorization ends when they defend the dissertation. International Student Job Search Guide Important Notes: If you participate in 12 months or more of full-time curricular practical training, you will not be eligible for post-completion optional practical training (OPT). Students enrolled in English language training programs are not eligible for CPT. Full-time permanent employment does not qualify for CPT. 22 Optional Practical Training (OPT) An F-1 student may be eligible to engage in up to 12 months of optional practical training after each level in F -1 status. Employment must be directly related to the student’s major field of study. Eligible students may apply for "pre-completion OPT " (before completion of program) and/or "post-completion OPT " (after completion of program). Although students may engage in both pre-completion and standard post-completion OPT, the maximum amount of time that can be granted for all standard OPT combined is 12 months per educational level. Students do not need a job offer in order to apply for OPT. Students recommended for OPT will receive a new SEVIS I-20 with an OPT recommendation notation. Students need to have authorization from USCIS before they can begin employment. Students can apply for post OPT 90 days prior to graduation or 60 days after graduation, however, the application must be received by USCIS by the 60th day post-graduation. If it is received after 60 days, it will be denied Consider this when making your OPT appointment. Once the student applies, the authorization can take up to 90 days to obtain. For information on how to apply for OPT (pre/post), please visit the OISS website (www.udel.edu/oiss) Eligibility: To be eligible for OPT, students must meet the following conditions (in addition to the basic requirements listed above): Must have been lawfully enrolled on a full-time basis* at a DHS-approved school for one full academic year. The student will continue to be enrolled for a full course of study during the Pre-OPT Employment must be related to your major field of study Students enrolled in English language training programs are not eligible for OPT. Career Services Center - University of Delaware OPT STEM Extension F-1 students in the Science, Technology, Engineering, and Mathematics fields (STEM) may seek an extension of their post OPT for an additional 17 months providing they have employment with an employer that is everified. The student needs to contact OISS to apply. H-1B Cap-Gap Extension The duration of status (D/S), and any post-completion OPT work authorization, will be automatically extended for an F-1 student who is the beneficiary of a timely-filed H-1B petition requesting change of status and an employment start date of October 1 (the first day of the following fiscal year). Unemployment while on OPT: Students on post-completion OPT may not accrue more than 90 days of unemployment in the aggregate. Students on STEM OPT are allowed an additional 30 days of unemployment, so they may not accrue more than 120 days of unemployment in the aggregate. Economic Hardship F-1 students who experience a serious economic hardship due to an unforeseen change in their financial situation may qualify for off-campus employment authorization. The Student must have been in F-1 status for at least one full academic year and must prove to USCIS that employment is necessary due to severe economic hardship caused by circumstances beyond his or her control that arose after obtaining F-1 status. Examples of unforeseen economic hardship include "loss of financial aid or on-campus employment without fault on the part of the student, substantial fluctuations in the value of currency or exchange rate, inordinate increases in tuition and/or living costs, unexpected changes in the financial condition of the student's source of support, medical bills, or other substantial and unexpected expenses." To apply for employment through Economic Hardship, please contact your OISS advisor. 23 J-1 Visas Academic Training Students on a J-1 student visa are eligible for employment through “Academic Training” for up to 18 months or the length of the program, whichever is shorter. Doctoral students are eligible for an additional 18 months of post-doctoral academic training. The training must be related to the student's field of study. It is available before completion of your program of study as well as afterwards. As long as you stay within the stipulated time limits, it lets you work part-time during the academic year (Fall & Spring) and full-time during Winter and Summer; Students on sustain status may be eligible for Full-time employment. Academic training can be authorized by OISS upon the recommendation of your academic advisor or by your J-1 program sponsor if not OISS. For additional information including eligibility and application procedure, please visit the OISS website (www.udel.edu/oiss). H1B Visa Basics The H1B Visa is the official and primary U.S. work visa / permit available to people from all over the world. The US Government introduced the H1B Visa to offer and enable highly skilled International Professionals the opportunity to work in the U.S. It is the most popular and sought after U.S. work visa and U.S. Immigration requires every foreign national to obtain a visa in order to legally work in country. There are many reasons why U.S. employers want to hire foreign national workers on H1B Visas including: to help maintain their global competitive advantage, to bring cultural diversity into the workplace, and the innovative and strong work ethics and practices that International workers possess. H1B workers also contribute highly to the US economy in numerous ways, help fill current labor shortages in many highly skilled professions and have been instrumental in contributing to the success of many of America’s largest and most prestigious companies. In order to obtain an H1B Visa, the employee must have a minimum of a Bachelors degree and the position must be considered a “specialty occupation.” International Student Job Search Guide The core specialty occupations include: IT, Computing, Finance, Accounting, Banking, Marketing, Advertising, PR, Sales, Recruiting, Engineering (all types), Teaching, HealthCare/Medical, Legal, Lawyers, Networking, Telecoms, Business, Management and Hospitality. The number of H1B Visas issued each year is subject to a cap that is determined by U.S. Congress. The current H1B cap is set at 65,000 plus an additional 20,000 for international students that graduate with an MBA or higher from a U.S. university. This cap does not include new applications for work with non-profit organizations, government research organizations, or institutions of higher learning. An H1B visa is typically valid for up to six (6) years. To obtain an H1B Visa you must first secure an H1B sponsorship job with a U.S. sponsoring company. Your H1B employer then files your H1B Visa Application with the U.S. Immigration Bureau. Individuals can NOT sponsor or apply for their own H1B Visa. Only U.S. Employers can. * Source: http://www.h1base.com/ content/h1bvisa Frequently Asked H1B Visa Questions When is the best time to mention to an employer that need H1B sponsorship? “Many employers are intimidated by the U.S. immigration process and are reluctant to sponsor H1-B visas, or simply have a policy against it. Do not begin an employment interview or letter with an inquiry regarding H1-B sponsorship. Discussions about H1-B sponsorship should come later, either when the employer brings it up or when the applicant is offered a position. The applicant's first task in an interview is to convince the employer of his/her suitability for the job. Only later, when an employer is close to making or has made an offer, should the applicant raise the H1-B sponsorship issue.” – www.gsd.harvard.edu When is the best time to apply for an H1B Visa? Best months to find H1B jobs - October to April; Worst months to find H1B jobs - June to September (summer months). For more questions about your immigration and visa status, please contact an OISS advisor at (302) 831- 2115 or oiss@udel.edu. Also, make sure you visit the OISS website www.udel.edu/oiss, as it provides comprehensive information on government regulations and other resources to help you navigate issues that are most common to international students and scholars. 24 The following is a list of select employers that have sponsored H1B Visas for University of Delaware international students and alumni. Please be aware that this does NOT mean that they are currently accepting applications. This information must be ascertained by you via contact with the employer. This list is intended to give you a starting point for your job search. AAA Mid-Atlantic Capital One Financial Heifer International Aadhick Solutions Inc Chesapeake Diesel Honeywell Inc. Accenture Cisco Systems ICON Clinical Research ACS (Abacus Management & Coca-Cola Enterprises, Inc. INVISTA Inc. Consultancy Services) Creative Financial Group JPMorgan Chase & Co. Aerotek Cumberland Therapy KCI Technologies, Inc. Aerotek/TEKsystems Cvent, Inc. MARLABS, Inc. AGNIK, LLC Deloitte & Touche, LLP Merck & Co., Inc. AIG Devereux Foundation Microsoft Corporation Bank of America DuPont Company Monsanto BearingPoint Eastman Chemical Company Peri Software Solutions Inc Bernard Personnel EG&G Technical Services, Inc. (A PricewaterhouseCoopers LLP (PwC) Bloomberg L.P. Delaware Electric Cooperative Procter & Gamble (P&G) Bohler Engineering Dentsply Scientech Cambridge International Division of URS Corporation) Shell Oil Company DMB Technologies Inc. Siemens Corporation DuPont Company The Instrumentation, Systems, and Ernst & Young, LLP Automation Society (ISA) Enterprise Business Solutions Inc URS Corporation Falcon Power Inc. Walt Disney World Co. First Financial Financial Group Wireless from AT&T (formerly Cingular FitnessGarage.org Wireless) Frontier Xerox Corporation Greene Tweed & Company Halcrow For a complete list of employers that have sponsored international students please log in to Blue Hen Careers from the Career Services website. This database allows you to identify companies, apply to internships, full-time, and summer job opportunities. Additionally, you have access to employers that have positions they will be interviewing for on-campus. You also have the opportunity to post your resume so employers may contact you with pertinent opportunities. Every UD student already has a Blue Hen Careers account. (see page 16) Career Services Center - University of Delaware 25 Additional Resources www.h1base.com www.h1visajobs.com www.succeedinamerica.com www.visanow.com www.flcdatacenter.com/CaseH1B.aspx (U.S. Department of Labor – find employers who have applied for H1B Visas) www.aila.org (American Immigration Lawyers Association) uniworldbp.com (UniWorld – American companies operating internationally) www.foreignborn.com/visas_imm/ start_here/3employment_visa.htm (Foreign Born - website to assist individuals with living and working in the U.S.) studyinthestates.dhs.gov The University of Delaware Career Services center also has a variety of valuable resources available online for international students and regularly holds the workshop “Job Search Strategies for International Students.” For workshop dates and additional information about the resources available at Career Services, please visit www.udel.edu/CSC/students/ handouts.html#international or visit us in person at 401 Academy St. Internet Resources for International Students in the U.S.: • The Electronic Embassy – Connecting foreign embassies and international resources found around the world. Currently includes a directory of all embassies in Washington DC – www.embassy.org • U.S. Immigration for Canadian Businesses and Professionals – Contains information about temporary and permanent U.S. immigration work permits for Canadian businesses and professionals – www.grasmick.com • iStudentCity – A great site with information for international students from start to finish. Includes online chats with other international students as well as helpful hints for job searching after graduation – www.istudentcity.com/career/career_placement.asp International Job Links: • www.internationalstudent.com - Started by a group of international students living in New York City with the goal of helping other students deal with American immigration authorities and education system -www.internationalstudent.com • Monster.Com Work Abroad - As an extension of Monsterboard.com, this site provides job postings for Africa, Asia, Australia, Canada, Central America, Europe, Mexico, Middle East, and South America -http://workabroad.monster.com • ForeignMBA.com - This site has useful information for international MBA students as well as other international students who would like to work in the U.S. Includes career profiles, corporate interviews, immigration information, lists of companies who have hired MBAs, and more (No Fee) --www.foreignmba.com • Hobson's Publishing Inc. - Publishing company that produces casebooks profiling major employers and career opportunities around the world. Contains a searchable jobs database, a listing of international job fairs, and corporate profiles all online -www.hobsons.co.uk • Overseas Jobs - International jobs database of positions available in companies around the world. Also provides job search resources -www.overseasjobs.com International Student Job Search Guide 26