Value-based Credit Management with @RISK PALISADE EMEA 2012 Risk Conference London, April 18th Beat Koch, Partner Abendo AG passion for value creation Content 1. 2. 3. 4. 5. Abendo AG Introduction Value-based Management Trade Credit Concept of Value-based Credit Management Case study: Credit Trader with @RISK 6. Conclusion passion for value creation 2 Content 1. 2. 3. 4. 5. Abendo AG Introduction Value-based Management Trade Credit Concept of Value-based Credit Management Case study: Credit Trader with @RISK 6. Conclusion passion for value creation 3 Abendo AG Beat R. Koch, lic.iur., MBA, CAIA, CCM • Founder & Partner Abendo AG in 2010 • > 15 years experience as a CEO in Financial Information / Credit industry • International business experience (UK, Ireland, France, Germany, Japan) Abendo AG • Located in Adliswil (near Zurich) / Switzerland • specialised in customer value measurement and short-term financial management • customers in Germany, Switzerland and UK passion for value creation 4 Abendo AG Delivery Supplier Customer Cash & Value passion for value creation passion for value creation Core Competencies • Customer Selection / Customer Value Mgmt • • • • Financial Supply Chain Management Working Capital Management Revenue Management Credit Management 5 Content 1. 2. 3. 4. 5. Abendo AG Introduction Value-based Management Trade Credit Concept of Value-based Credit Management Case study: Credit Trader with @RISK 6. Conclusion passion for value creation 6 Value-based Management vs. Accounting Accounting View Value Perspective Economic Profit Economic Profit Accounting Profit Profit Equity Cost Debt Financing Accounting Loss passion for value creation Result, e.g. NOPAT Economic Loss (single /multi Period(s)) Revenue Expenses 7 Return Strategic Options Economic Profit Cost Control Return (NOPAT) – Capital Charge Improve margin Capital Invested Return Economic Profit Return Economic Profit Return (NOPAT) – Capital Charge Return (NOPAT) – Capital Charge) Grow Sales EP > 0 Investment Capital Invested Return Capital Invested Economic Profit Manage Assets Return (NOPAT) – Capital Charge EP < 0: Divestment Capital Invested passion for value creation 8 Economic Profit Value Drivers Grow Sales Control Costs Value Calculation Sales ./. Cost = EBIT ./. Tax = NOPAT Manage Assets Capital x Cost of Capital = Capital Charge = Economic Profit (1 period) passion for value creation MVA MVA MVA (nMVA Perioden) MVA (n Perioden) Perioden) (n(nperiods) Perioden) (n 9 Content 1. 2. 3. 4. 5. Abendo AG Introduction Value-based Management Trade Credit Concept of Value-based Credit Management Case study: Credit Trader with @RISK 6. Conclusion passion for value creation 10 Fundamentals of Trade Credit Delivery (Product / Service) now (t0) Supplier Customer Payment in future (tn) Credit is the ability of a business or individual to obtain value on faith, in Return for an expected payment of economic value in the future. passion for value creation 11 Why do companies offer Trade Credit? External pressure Sales & Marketing Investment Offering and extending trade credit Efficiency Finance Information R. Pike, Trade Credit, 1998, p. 12 passion for value creation 12 Where does Credit Management fit? Infrastructure HR Support activities IT Procurement Services Marketing & Sales Outbound logistics Operations Inbound logistics Primary activities Adapted from Porter, Competitive Advantage, 1985 passion for value creation 13 Credit Management touches ALL activities! Recruiting, training, rewarding to achieve credit goals Credit systems Procedures Structure Information on customers, credit scoring methods Infrastructure HR IT Financing credit operations Services Trade credit part of sales package Marketing & Sales Collection Effectiveness & Efficiency Outbound logistics passion for value creation Operations ∆ Inventory due to credit Inbound logistics Supplier credit terms Procurement Trade credit enhance value of product / service Bad debts, cah discount, interest & charges 14 10 Elements of Credit Management function Company Operationen Vertrieb Finanzen Core Processes 2 Value-based Management Corporate Strategy Delivery Credit Initiation (Sales/Marketing) Credit Policy Credit Strategy Credit Management 4 6 5 Collection Management Economic Profit 1 3 Credit Risk Management Customer Support Legal Finance / Controlling Audit 7 Support Processes 8 Organisation 9 Personal 10 Systems Environment / Market passion for value creation 15 Phases in Trade Credit offering Credit Loss Default Write-Offs “Forced” Credit Period Due Delivery / Fulfilment Credit Period Accounts Receivable Current Accounts (credit period) Overdue Accounts (delinquency period) Defaulted Accounts (collection period) Written-off Accounts (period of prescription) Disputed Accounts (dispute resolution period) passion for value creation 16 Dimensions in Cash Flow valuation 2 Uncertainty Present Value Value 0 3 1 Amount t Cash in / Cash Out Timing Time 0 t 4 Discount Rate passion for value creation 17 Risk associated with Trade Credit Revenue (booking) Delivery Delivery / Value Chain Operational Risk (Supplier, Customer, Outsourcer) Performance Risk Transport Risk Invoicing Risk Fulfillment & Return Risk Claim Risk Force Majeure Trade Credit Risks Supplier Customer Payment Operational Risk (Supplier, Customer, Outsourcer) Payment Mapping Payment Transaction Country Risk Currency Risk Counterparty Risk Force Majeure Cash Collection (booking) passion for value creation Due Date 18 Risk = Spread of future Cash Flows Economic Profit Upper Limit expected Economic Profit Lower Limit Time Risk Discounting (WACC) passion for value creation 19 Trade Credit and Risk Mean Economic Capital Risk beyond unexpected loss • Extreme situations • …….. VaCR + 99% percentile Expected Loss Unexpected Loss Standard-RiskCost Equity Risk Premium Tail Risk EL = PD x EAD x (1-R) EL = Expected Loss PD = Probability of Default EAD = Exposure at Default R = Recovery Rate passion for value creation 20 Financing Trade Credit Additional Need for Financing due to Trade Credit ∆ A/R • Sales Growth due to Trade Credit • Change Credit Period • Terms (Credit Period, Cash Discount) • Delinquency • Processing ∆ Liquidity • Liquidity adjustments • Sales Growth • Risk Assessment (Reserve, Economic Capital) ∆ Inventory • Change Inventory due to Sales Growth ∆ Fixed Assets Additional Source of Financing due to Trade Credit passion for value creation ∆ A/P • Infrastructure due to Sales Growth • Infrastructure due to Credit granting • interest free Loan due to additional volume • Supplier • Prepayments • Wages and Salaries • Tax 21 Content 1. 2. 3. 4. 5. Abendo AG Introduction Value-based Management Trade Credit Concept of Value-based Credit Management Case study: Credit Trader with @RISK 6. Conclusion passion for value creation 22 Value-based function of Trade Credit Add Value Goal Trade Credit • Sales Support • Customer Acquisition • Customer Retention Base service • Margin • Capital • Risk Offering passion for value creation 23 Traditional vs. Value-based Credit Management Value Based Credit Management Value Contribution Too high passion for value creation high low extend keep monitor low extend keep monitor avoid high Traditional Credit Management avoid Too high high low Risk Risk Focus on default risk only (single dimension) Optimize value contribution and risk (multi dimension) 24 Credit Management and Value-based Management Credit Policy Value Drivers Value Calculation ∆ Sales (Growth) ∆ NOPAT Trade Credit Management ∆ Costs ∆ Capital ∆ Capital Charge = ∆ Economic Profit passion for value creation 25 Value Creation in Credit Management Return Marketing Strategy Investment Strategy Control Costs (credit cost and impact on operating cost and margin) NOPAT Grow Sales Credit Policy - (additional Sales due to credit offering) Capital Charge Financing & Risk Management Strategy Manage Assets (impact on working capital) Capital = Economic Profit passion for value creation 26 Credit Policy & Sales Gross Sales Starting position: Currency Offering trade credit increases sales (otherwise extending trade credits will destroy corporate value) Question: Credit terms max. economic profit? ? strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted ? ? Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 27 Bad Debts vs. Sales Gross Revenue Currency Goal: Maximize Gross Sales? Goal: Minimize Bad Debts? strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 28 Bad Debts vs. Sales Gross Revenue Currency Goal: Maximize Gross Sales? Goal: Minimize Bad Debts? strict passion for value creation Thesis: Neither pure sales focus (max. Sales) nor solvency view (min. Bad Debt) offer optimal solution. - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 29 Bad Debts vs. Sales Currency Increasing Cash Discounts Increasing Bad Debts (after collection and charges) due to relaxed policy. strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 30 Net Sales Gross Sales - Bad Debts Currency - Cash Discounts = Net Sales strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 31 Net Sales Gross Revenue - Bad debts Goal: Max. Net Sales? Currency - Cash Discounts = Net Sales strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 32 Net Sales Gross Revenue - Bad Debts Goal: Max. Net Sales? Currency - Cash Discounts = Net Sales Thesis: Maximizing Net Sales isn‘t solution either strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 33 Cost increase due to Trade Credit Currency Sales increase will increase cost of base service as well. Margin of base service offers „reserve“ pool for value contribution. Low credit cost, Marginal activities High credit cost (processes, material expenses, infrastructure, service providers) strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 34 Net Operating Profit after Tax (NOPAT) Gross Sales - Bad Debts Currency - Cash Discounts = Net Sales - Cost of goods sold, overhead and tax - Credit Cost = NOPAT (Profit) Goal: Max. NOPAT? strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 35 NOPAT Gross Sales - Bad Debts - Cash Discounts = Net Sales Currency Thesis: Maximizing profit is not enough. - Cost of goods sold, overhead and tax - Credit Cost = NOPAT (Profit) Goal: Max. NOPAT? strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 36 Currency Increased Capital Charge due to Trade Credit Increased Capital Charge due to higher investments in Net Working Capital and longer Credit Period. strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 37 Economic Profit Gross Revenue - Bad Debts Currency - Cash Discounts = Net Sales - Cost of goods sold, overhead and tax -Credit Costs = NOPAT (profit) - Capital Charge = Economic Profit strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 38 Economic Profit Gross Revenue - Bad Debts - Cash Discounts = Net Sales Currency Economic profit is valid benchmark to max. company value. Goal: Maximizing Economic profit! - Cost of goods sold, overhead and tax -Credit Costs = NOPAT (profit) - Capital Charge = Economic Profit strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted 39 Economic Profit Gross Revenue - Bad Debts - Cash Discounts = Net Sales Currency Optimal mix of Bad Debts, Cash Discount, Credit Costs and Capital Charge - Cost of goods sold, overhead and tax -Credit Costs = NOPAT (profit) - Capital Charge Goal = Economic Profit strict passion for value creation - Short credit period - Strict collection policy - No cash discounts - Only high ratings accepted Credit Policy relaxed -Long credit period -Relaxed collection policy - Cash discounts - Also lower ratings accepted < < < < Capital Charge Credit Costs Cash Discounts Bad Debts 40 Example: Investment Scenario 1 - Invest High probability of positive Value Contribution Expected Value Contribution (Mean) passion for value creation passion for value creation 41 Example: Investment Scenario 2 - Do not Invest Low probability of positive Value Contribution Expected Value Contribution negative passion for value creation passion for value creation 42 Calculation Economic Profit Trade Credit 1. Growth 2. Cost Efficiency Credit Cost Credit History Coll. Effectiveness & Efficiency Limits & Securities Depreciation Policy Credit Loss EL = PD*LGD*EAD ∆ Net Sales ∆ Variable Cost ∆ NOPAT Cash Discounts ∆ Fixed Cost ∆ Gross Sales Tax Rate Interest & Charges 3. Capital Efficiency (-) ∆ A/P Credit Policy Credit Terms & Conditions Cash Collection Management ∆ Inventory ∆ Fixed Assets A/R ∆ Capital Cost ∆ Capital Charge = ∆ Economic Profit Risk Management (unexpected loss) passion for value creation 43 Content 1. 2. 3. 4. 5. Abendo AG Introduction Value-based Management Trade Credit Concept of Value-based Credit Management Case study: Credit Trader with @RISK 6. Conclusion passion for value creation 44 Case Study Company • Business Unit “Agriculture” of Germany based trading company • Revenue Business Unit > EUR 3.5bn Trading Lines • Corn • Pest management • Seeds • Animal Feed • Fertilizer • Other Services Credit Management • A/R Agriculture approx. EUR 300 Mio. • Bad Debt < 0.5% Challenge: low Margin Economic Profit passion for value creation 45 Case Study: Corn Value Contribution 6,000,000 10000000.00 2009 1000000.00 5,000,000 Cumulative EVC2 per Order 100000.00 4,000,000 10000.00 3,000,000 Order Size 1000.00 100.00 2,000,000 10.00 1,000,000 1.00 0.10 1 104 207 310 413 516 619 722 825 928 1031 1134 1237 1340 1443 1546 1649 1752 1855 1958 2061 2164 2267 2370 2473 2576 2679 2782 2885 2988 3091 3194 3297 3400 0 2010 4,000,000 10,000,000.0 3,500,000 2011 6,000,000 10,000,000.0 1,000,000.0 1,000,000.0 5,000,000 3,000,000 100,000.0 100,000.0 4,000,000 2,500,000 10,000.0 10,000.0 2,000,000 3,000,000 1,000.0 1,000.0 1,500,000 100.0 100.0 2,000,000 1,000,000 10.0 10.0 500,000 1,000,000 1.0 1.0 passion for value creation 0 0.1 1 97 193 289 385 481 577 673 769 865 961 1057 1153 1249 1345 1441 1537 1633 1729 1825 1921 2017 2113 2209 2305 2401 2497 2593 2689 2785 2881 2977 3073 3169 1 107 213 319 425 531 637 743 849 955 1061 1167 1273 1379 1485 1591 1697 1803 1909 2015 2121 2227 2333 2439 2545 2651 2757 2863 2969 3075 3181 3287 3393 3499 0 46 Project Goals • Improve working relations between Credit department and Sales Units • Support Sales functions with Risk Adjusted Pricing Tools • Identify Customers creating / destroying value • Develop Tools to predict Value Contribution per Transaction / Customer • Forecast positive Value contribution per Transaction / Customer • Forecast Credit Costs (incl. Expected loss) • Forecast Economic Capital at 99% confidence level covering unexpected loss passion for value creation 47 Overview Trade Credit Master (1) Order Volume & Frequency Customer Portfolio Expected Value Contribution 2 (EVC2) Risk Management • Hedge Portfolio Management = Credit Risk Model Calculation EVC2 incl. Credit Options: PBD, POD, Trade Credit Value Contribution Internal Rating Value Change due to Trade Credit offering high Order abzüglich Credit Cost per Rating Class Years Customer Relationship Valuation CLV Business Unit Agriculture Rating Class per Customer Warehousing business? extend keep monitor low Expected Value Contribution per Segment avoid Too high Credit Unit low Risk Trade Credit Application WACC passion for value creation high Corporate Policy Business Cycle 48 Overview Trade Credit Master (2) Other Fertilizer Seeds RE2-Marge Animal Feed RE2-Marge Pest Management RE2-Marge Corn Erwarteter Wert & RE2-Marge Erwarteter Wert & pro Standardabweichung RE2-Marge Erwarteter Wert & pro Expected Value Standardabweichung Segment RE2-Marge Erwarteter Wert & pro Standardabweichung Segment Erwarteter Wert & pro Contribution 2 Standardabweichung Segment Erwarteter Wert & Standardabweichung Segment pro Standardabweichung Segment pro (EVC2) Segment Expected Margin & Standard deviation Customer n Customer 4 Customer 3 Customer 3RE2-Marge Customer 2RE2-Marge Customer 1RE2-Marge Erwarteter Wert & RE2-Marge Erwarteter Wert & pro Standardabweichung RE2-Marge Erwarteter Wert & pro Standardabweichung Segment RE2-Marge Payment Erwarteter Wert & pro Standardabweichung Segment Erwarteter Wert & Standardabweichung pro Segment History Erwarteter Wert & pro Standardabweichung Segment Standardabweichung pro Segment Expected payment & Segment Standard deviation: On time, delinquent, default Credit Cost (Credit Period, Risk Class specific experience) Order Data passion for value creation • Expected Value Contribution (EVC2) • Expected Credit Cost • Economic Capital (unexpected Loss) • Probability EVC2 > 0 passion for value creation 49 Cockpit Trade Credit Master (1) Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 44604740 D EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.13 7.05% 90.00% 31,843.77 -16,324.85 -6,556.17 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 130,044.22 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 63.89% 80.00% 8.0% 6.0% 7.05% 5.38% 99.8% 100.0% 106.6% 90.00% 63.89% 90.00% 100.00% 1.24% EVC2 before Credit 22.75% expected Margin Economic Capital (99%) 4.0% EVC2 incl. Credit EVC2 after Credit 2.0% expected Margin EVC2 Trade 0.0% Economic Capital (99%) 0.0% 10.0% 20.0% 30.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 7,077.56 Mean excl. EC Expected Cost Rate 5.80% Expected Margin Probability EVC2 positive Max Credit Costs 31,729.92 Max EVC2 Min Credit Costs 681.01 MinEVC2 Credit Cost 99% < 28,267.10 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.38% 1.24% 22.75% 27,743.07 993.66 EUR/% 1,515.57 1.24% 63.89% 30,245.11 -45,940.08 -27,743.07 50 Cockpit Trade Credit Master (2) Input • Customer Ident • Ordered Products • Requested payment period Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph 44604740 D EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.13 7.05% 90.00% 31,843.77 -16,324.85 -6,556.17 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 130,044.22 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 63.89% 80.00% 8.0% 6.0% 99.8% 100.0% 106.6% 90.00% 63.89% 90.00% 100.00% 1.24% EVC2 before Credit 22.75% expected Margin Economic Capital (99%) EVC2 incl. Credit EVC2 after Credit 2.0% expected Margin EVC2 Trade 0.0% Economic Capital (99%) 0.0% 10.0% 20.0% 30.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 7,077.56 Mean excl. EC Expected Cost Rate 5.80% Expected Margin Probability EVC2 positive Max Credit Costs 31,729.92 Max EVC2 Min Credit Costs 681.01 MinEVC2 Credit Cost 99% < 28,267.10 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.38% 4.0% Risk-adjusted- Pricing Price Calculation based on payment before delivery, payment on delivery and trade credit 7.05% 5.38% 1.24% 22.75% 27,743.07 993.66 EUR/% 1,515.57 1.24% 63.89% 30,245.11 -45,940.08 -27,743.07 Probability positive EVC2 Probability positive EVC2 for base service and trade credit Risk / Return Matrix Base Service EVC2 distribution base service passion for value creation Return (EVC2-Margin) and Risk (Economic Capital at 99%) for base service and trade credit. Credit Cost Trade Credit Credit Cost distribution EVC2 distribution trade credit Economic Capital (99%): Equity to compensite unexpected loss at confidence level of 99%. 51 Calculation Methodology Trade Credit Master Payment History (2008-2011) per customer (last 48 months) 20115067 20160001 20203039 20231908 20299175 … pünktl. 25.38% 45.10% 13.79% 24.78% 24.78% … zu spät 74.62% 54.90% 86.21% 75.22% 75.22% … 1-10 65.47% 34.33% 25.14% 55.06% 55.06% … 11-20 6.92% 6.88% 13.07% 11.27% 11.27% … 21-30 31-40 41-50 51-60 61-70 71-80 81-90 Ausfall 3.20% 2.35% 1.51% 1.17% 1.00% 1.00% 1.00% 0.10% 14.73% 1.00% 2.96% 1.00% 1.00% 1.00% 1.00% 0.10% 13.07% 18.24% 11.34% 2.72% 6.17% 4.45% 1.00% 0.10% 4.38% 1.74% 0.98% 0.49% 0.32% 0.20% 0.15% 0.65% 4.38% 1.74% 0.98% 0.49% 0.32% 0.20% 0.15% 0.65% … … … … … … … … Expected Value Contribution and Standard Deviation per product Getreide μ σ Corn Pflanzenschutz μ Pest σ Saatgut μ Seeds σ Feed Futtermittel μ Fertilizer σ Other Düngemittel μ σ Sonstige μ σ 0 33.22% 32.16% 31.92% 22.16% 26.19% 22.85% 22.19% 14.91% 20.88% 20.06% 50 32.59% 29.72% 27.33% 19.28% 28.08% 19.06% 19.82% 12.00% 22.66% 15.87% 97.20% 15.64% 200 22.27% 22.05% 20.08% 16.96% 22.90% 16.03% 15.83% 11.51% 18.29% 11.24% 97.20% 15.64% 1000 14.34% 14.10% 12.57% 12.31% 19.99% 11.40% 8.76% 7.62% 16.36% 8.10% 97.20% 15.64% 2500 9.31% 10.64% 8.74% 9.70% 17.86% 11.15% 6.27% 5.00% 13.49% 7.15% 97.20% 15.64% 10000 7.39% 9.60% 5.34% 11.57% 16.19% 11.36% 4.60% 4.48% 9.87% 7.01% 97.20% 15.64% 25000 7.54% 11.01% 9.06% 17.66% 12.05% 14.46% 7.49% 9.24% 8.16% 6.62% 97.20% 15.64% 100000 10.14% 7.07% -4.79% 7.19% 8.51% 3.03% 1.10% 0.90% 4.21% 2.85% 97.20% 15.64% BayWa Kundenkreditwerkzeug Pilotversion 20.12.2011 EINGABEN KundenNr Ludwig Lang 92364-Deining-Dorfstr. 5 Rating Bestellwert Getreide Pflanzenschutz Saatgut Futtermittel Düngemittel Sonstige Bestellwert Zahlungsziel (Tage) 46312371 BB EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 Grundgeschäft Erwarteter RE2 Erwartete Marge Wahrscheinlichkeit RE2 positiv Max RE2 Min RE2 Verlust mit 99%Sicherheit kleiner als @RISK-Diagramm EUR/% 8,593.43 7.05% 90.34% 37,951.97 -22,811.52 -6,749.09 Risk adjusted Pricing Preis Vorauszahlung Preis Barzahlung Preis Kreditzahlung 0.00% 20.00% Kredittage -10 0 30 40.00% 60.00% 84.22% 80.00% Preis (EUR) 121,739.56 121,973.00 123,991.59 Wahrscheinlichkeit RE2 > 0 p RE2 Grundleistung > 0 p RE2 inkl. Kredit > 0 6.0% 4.0% 99.8% 100.0% 101.7% 90.34% 84.22% 90.34% 100.00% 5.55% RE2 vor Kredit 15.08% erwartete RE2-Marge Economic Capital (99%) RE2 nach Kredit 2.0% erwartete RE2-Marge erwarteter RE2 vor 0.0% Kredit Economic Capital (99%) 0.0% 5.0% 10.0% 15.0% 20.0% Economic Capital (99%) Economic Capital (99%) Zins Economic Capital (99%) Kreditkosten EUR/% Berechnung RE2 nach Kredit Erwartete Kosten 1,829.71 erwarteter RE2 nach Kredit, exkl. EK Erwartete Kostenmarge 1.50% Erwartete Marge Wahrscheinlichkeit RE2 positiv Max RE2 33,634.36 Max RE2 Min RE2 1,829.71 Min RE2 Kosten mit 99%Sicherheit kleiner als 24,429.30 Verlust mit 99%Sicherheit kleiner als @RISK-Diagramm @RISK-Diagramm 8.0% RE2-Marge KndnNr 7.05% 5.53% erwarteter RE2 inkl Kredit 7.05% 5.53% 5.55% 15.08% 18,393.94 188.88 EUR/% 6,763.72 5.55% 84.22% 37,084.21 -45,363.56 -18,393.94 @RISK-Montecarlo-Simulation (100‘000 Iterationen) • EVC2 Base Service • Credit Cost current payments • Credit Cost delinquent payments • Credit cost and bad debt defaults • EVC2 Trade Credit • Probabilities passion for value creation 52 Example Trade Credit Master : Customer with AAA-Rating Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 45638171 AAA EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.50 7.05% 90.35% 40,490.36 -21,759.38 -6,777.42 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 122,880.25 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 87.84% 80.00% 7.2% 7.0% 6.8% 6.6% 6.4% 6.2% 5.5% 7.05% 5.56% 99.8% 100.0% 100.7% 90.35% 87.84% 90.35% 100.00% 6.34% EVC2 before Credit 6.47% expected Margin Economic Capital (99%) EVC2 incl. Credit EVC2 after Credit expected Margin EVC2 Trade Economic Capital (99%) 6.0% 6.5% 7.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 857.88 Mean excl. EC Expected Cost Rate 0.70% Expected Margin Probability EVC2 positive Max Credit Costs 33,114.54 Max EVC2 Min Credit Costs 589.82 MinEVC2 Credit Cost 99% < 2,487.60 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.56% 6.34% 6.47% 7,895.07 49.37 EUR/% 7,735.61 6.34% 87.84% 39,900.54 -38,102.45 -7,895.07 53 Example Trade Credit Master : Customer with AA-Rating Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 43709546 AA EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.43 7.05% 90.31% 36,202.84 -21,376.63 -6,828.39 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 123,103.50 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 87.03% 80.00% 7.5% 7.05% 5.60% 99.8% 100.0% 100.9% 90.31% 87.03% 90.31% 100.00% 6.17% EVC2 before Credit 6.73% expected Margin 7.0% Economic Capital (99%) EVC2 incl. Credit 6.5% EVC2 after Credit expected Margin EVC2 Trade 6.0% Economic Capital (99%) 0.0% 2.0% 4.0% 6.0% 8.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 1,071.64 Mean excl. EC Expected Cost Rate 0.88% Expected Margin Probability EVC2 positive Max Credit Costs 31,758.23 Max EVC2 Min Credit Costs 618.53 MinEVC2 Credit Cost 99% < 2,686.54 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.60% 6.17% 6.73% 8,206.24 58.86 EUR/% 7,521.79 6.17% 87.03% 35,323.36 -32,741.96 -8,206.24 54 Example Trade Credit Master : Customer with A-Rating Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 46411079 A EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.46 7.05% 90.40% 38,041.95 -21,453.22 -6,822.94 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 123,318.91 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 86.39% 80.00% 7.5% 7.0% 7.05% 5.59% 99.8% 100.0% 101.1% 90.40% 86.39% 90.40% 100.00% 6.00% EVC2 before Credit 6.93% expected Margin Economic Capital (99%) 6.5% EVC2 incl. Credit EVC2 after Credit 6.0% expected Margin EVC2 Trade 5.5% Economic Capital (99%) 0.0% 2.0% 4.0% 6.0% 8.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 1,272.69 Mean excl. EC Expected Cost Rate 1.04% Expected Margin Probability EVC2 positive Max Credit Costs 29,325.44 Max EVC2 Min Credit Costs 626.18 MinEVC2 Credit Cost 99% < 2,693.57 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.59% 6.00% 6.93% 8,452.47 73.22 EUR/% 7,320.78 6.00% 86.39% 36,618.76 -32,722.57 -8,452.47 55 Example Trade Credit Master : Customer with BBB-Rating Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 43702588 BBB EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.45 7.05% 90.31% 36,106.74 -19,453.61 -6,788.44 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 123,106.75 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 86.95% 80.00% 7.5% 7.05% 5.57% 99.8% 100.0% 100.9% 90.31% 86.95% 90.31% 100.00% 6.17% EVC2 before Credit 7.14% expected Margin 7.0% Economic Capital (99%) EVC2 incl. Credit 6.5% EVC2 after Credit expected Margin EVC2 Trade 6.0% Economic Capital (99%) 0.0% 2.0% 4.0% 6.0% 8.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 1,070.87 Mean excl. EC Expected Cost Rate 0.88% Expected Margin Probability EVC2 positive Max Credit Costs 33,314.67 Max EVC2 Min Credit Costs 624.41 MinEVC2 Credit Cost 99% < 2,754.18 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.57% 6.17% 7.14% 8,711.60 62.88 EUR/% 7,522.58 6.17% 86.95% 35,226.62 -39,702.80 -8,711.60 56 Example Trade Credit Master : Customer with BB-Rating Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 46312371 BB EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.46 7.05% 90.31% 37,739.08 -19,318.45 -6,772.70 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 123,995.72 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 84.18% 80.00% 8.0% 6.0% 7.05% 5.55% 99.8% 100.0% 101.7% 90.31% 84.18% 90.31% 100.00% 5.54% EVC2 before Credit 15.33% expected Margin Economic Capital (99%) 4.0% EVC2 incl. Credit EVC2 after Credit 2.0% expected Margin EVC2 Trade 0.0% Economic Capital (99%) 0.0% 5.0% 10.0% 15.0% 20.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 1,830.68 Mean excl. EC Expected Cost Rate 1.50% Expected Margin Probability EVC2 positive Max Credit Costs 33,394.54 Max EVC2 Min Credit Costs 635.04 MinEVC2 Credit Cost 99% < 24,427.34 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.55% 5.54% 15.33% 18,701.19 192.04 EUR/% 6,762.78 5.54% 84.18% 36,869.89 -43,181.88 -18,701.19 57 Example Trade Credit Master : Customer with B-Rating Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 43703340 B EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.46 7.05% 90.32% 36,986.26 -19,770.13 -6,755.10 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 125,270.08 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 80.10% 80.00% 8.0% 6.0% 7.05% 5.54% 99.8% 100.0% 102.7% 90.32% 80.10% 90.32% 100.00% 4.65% EVC2 before Credit 18.68% expected Margin Economic Capital (99%) 4.0% EVC2 incl. Credit EVC2 after Credit 2.0% expected Margin EVC2 Trade 0.0% Economic Capital (99%) 0.0% 5.0% 10.0% 15.0% 20.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 2,919.43 Mean excl. EC Expected Cost Rate 2.39% Expected Margin Probability EVC2 positive Max Credit Costs 36,026.12 Max EVC2 Min Credit Costs 631.36 MinEVC2 Credit Cost 99% < 26,093.07 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.54% 4.65% 18.68% 22,783.65 377.65 EUR/% 5,674.03 4.65% 80.10% 35,949.38 -50,102.86 -22,783.65 58 Example: Customer with CCC-Rating Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 43702287 CCC EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.48 7.05% 90.19% 40,600.51 -21,294.31 -6,811.32 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 125,791.86 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 78.33% 80.00% 8.0% 6.0% 7.05% 5.58% 99.8% 100.0% 103.1% 90.19% 78.33% 90.19% 100.00% 4.27% EVC2 before Credit 21.01% expected Margin Economic Capital (99%) 4.0% EVC2 incl. Credit EVC2 after Credit 2.0% expected Margin EVC2 Trade 0.0% Economic Capital (99%) 0.0% 10.0% 20.0% 30.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 3,379.90 Mean excl. EC Expected Cost Rate 2.77% Expected Margin Probability EVC2 positive Max Credit Costs 34,108.66 Max EVC2 Min Credit Costs 589.19 MinEVC2 Credit Cost 99% < 27,194.07 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.58% 4.27% 21.01% 25,626.72 438.96 EUR/% 5,213.58 4.27% 78.33% 40,011.33 -46,009.68 -25,626.72 59 Example: Customer with D-Rating Trade Business Expected Value Contribution 2 (EVC2) Expected Margin Probability EVC2 positive Max EVC2 Min EVC2 Expected loss 99% < @RISK graph passion for value creation 44604740 D EUR 90,840.00 21,711.00 2,637.00 6,526.00 119.00 140.00 121,973.00 30 EUR/% 8,593.46 7.05% 90.35% 35,575.24 -20,164.63 -6,814.62 Risk adjusted Pricing Payment before delivery Payment at delivery Trade Credit Credit Period -10 0 30 Price (EUR) 121,739.56 121,973.00 130,142.96 Probability EVC2 > 0 p EVC2 Trade Business > 0 p EVC2 incl. Credit > 0 0.00% 20.00% 40.00% 60.00% 64.29% 80.00% 8.0% 6.0% 7.05% 5.59% 99.8% 100.0% 106.7% 90.35% 64.29% 90.35% 100.00% 1.21% EVC2 before Credit 23.76% expected Margin Economic Capital (99%) 4.0% EVC2 incl. Credit EVC2 after Credit 2.0% expected Margin EVC2 Trade 0.0% Economic Capital (99%) 0.0% 10.0% 20.0% 30.0% Economic Capital (99%) Economic Capital (99%) Interest Economic Capital (99%) Credit Costs EUR/% EVC2 after Credit Expected Costs 7,120.41 Mean excl. EC Expected Cost Rate 5.84% Expected Margin Probability EVC2 positive Max Credit Costs 35,464.37 Max EVC2 Min Credit Costs 646.47 MinEVC2 Credit Cost 99% < 28,440.35 Loss 99% probability < @RISK graph @RISK graph EVC2 Margin Trade Credit Master Pilotversion 20.12.2011 INPUT Customer # Customer Name (confidential) Customer Address (confidential) Rating Order Corn Pest Management Seeds Animal Feed Fertilizer Other Order Value Credit Period (days) 7.05% 5.59% 1.21% 23.76% 28,976.50 1,049.54 EUR/% 1,473.05 1.21% 64.29% 34,195.50 -51,369.24 -28,976.50 60 Content 1. 2. 3. 4. 5. Abendo AG Introduction Value-based Management Trade Credit Concept of Value-based Credit Management Case study: Credit Trader with @RISK 6. Conclusion passion for value creation 61 Value-based Credit Management max. Value Value Contribution Value based Credit Management Traditional Credit Management Receivable Management Receivable Accounting Only Collection Transaction View Collection & Risk Limitation Receivable Reduce Bad Debts, Risk Management and Accelerate Collections Credit Receivable as investment class to generate positive value contribution Investment Class Focus & Content passion for value creation 62 Not all customers deliver positive value contribution Kumulierte Wertbeiträge (in EUR) Cumulative Economic Profit Theoretical max. Value Contribution Base Service 0 Actual Value Contribution Base Service Value Destruction due to Trade Credit 1'000 2'000 3'000 4'000 5'000 6'000 Kunden sortiert nach absteigenden EP/Kunde Customers (sort by declining EP / Customer) Wertbeitrag Grundleistung EP Base Service passion for value creation Abendo Research 7'000 Actual Value Contribution Trade Credit Wertbeitrag inkl. Kreditvergabe EP Trade Credit 63 Value Deduction Waterfall Wertbeitrag (in EUR) Value Deduction Base Service 3 Trade Credit scenarios to reduce value: 1. Financing own value deduction! 2. Trade credit causes negative EP 3. Trade Credit reduces EP Theoretical EP Base Service passion for value creation Actual EP Base Service ( ) Actual EP incl. Trade Credit Abendo Research 64 Concept Value-based Credit Management ← Customer Relationship (Years) ← Growth ← NOPAT-Margin ← Investments in NWC ← Investments in Assets ← Capital Cost (WACC) ← Tax Rate Sales & Marketing Credit Management Value Change due to Trade Credit ← Customer relationship ← Sales Promotion ← Credit Revenue (Interest, Charges) ← Bad debt ← Credit Administration and Financing ← Size of Order ← Credit Investments ← Credit Policy ← Risk Management ← Portfolio Management ← Business Cycle Results Customer Lifetime Value Expected Value Contribution Trade Credit passion for value creation Risk Value Contribution < 0 passion for value creation 65 Thank you! Beat Koch b.koch@abendo.ch www.abendo.ch Abendo AG Zürichstrasse 102 CH-8134 Adliswil / Zürich Tel +41 44 709 3040 Fax +41 44 709 3042 passion for value creation 66