Chapter 12 Planning Merchandise Assortments McGraw-Hill/Irwin PPT 12-1 Levy/Weitz: Retailing Management, 5/e Copyright © 2004 by The McGraw-Hill Companies, Inc. All rights reserved. The Category A category is an assortment of items that the customer sees as reasonable substitutes for each other: girls’ apparel, laundry detergents, soup, DVD players. In merchandise management, we do everything at the category level. The category can mean different things to different retailers. PPT 12-2 Category Management Category management is the process of managing a retail business with the objective of maximizing the sales and profits of a category. • Objective is to maximize the sales and profits of the entire category, not just a particular brand. Breakfast cereal category vs. Kellogg Corn Flake Men’s knitted shirts vs. Polo shirts • One person managing the entire category and responsible for its success or failure. PPT 12-3 Category Captain Selected vendor responsible for managing assortment of merchandise in a category • Vendors frequently have more information and analytical skills about the category in which they compete than retailers • Problems – Vendor category captain may have different goals than retailer PPT 12-4 GMROI Inventory Productivity Measures Combine Gross Margin % and Inventory Turnover (sort of) Gross Margin% Inventory Turn GMROI = Gross Margin x Net Sales Net Sales Avg Inventory @ cost GMROI = Gross Margin Avg Inventory (@ cost) Output (Margin Generated by Sales) Input (Inventory Investment in Inventory) PPT 12-5 ROI and GMROI Asset Productivity Measures Strategic Corporate Level Return on Assets = Net Profit Total Assets Merchandise Management Level GMROI PPT 12-6 = Gross Margin Avg Inventory @ cost Calculating Inventory Turnover Inventory turnover = Net Sales Average inventory at retail Inventory turnover = Cost of goods sold Average inventory at cost Average inventory = Month1 + Month2 + Month 3 +… Number of months PPT 12-7 Inventory Turnover and Sales-to-Stock Ratio Inventory turnover = Net Sales Average inventory at retail Inventory turnover = Cost of goods sold Average inventory at cost Stock-to-Sales Ratio = Net Sales Average cost of inventory PPT 12-8 Developing a Sales Forecast • Understanding the nature of the product life cycle • Collecting data on sales of product and comparable products • Using statistical techniques to project sales • Work with vendors to coordinate manufacturing and merchandise delivery with forecasted demand (CPFR) PPT 12-9 Data Sources for Developing Sales Forecasts • Previous Sales History • Published Sources - Buying Power Index (BPI), Monthly Retail Trade Report, InfoScan, Claritas, general retail trade publications like Stores, WWD and Chain Store Age • Customer Information • Vendors and Resident Buying Offices PPT 12-10 Factors Affecting Sales Projections Controllable Uncontrollable • Promotions • Seasonality • Store Locations • Weather • Merchandise Placement • Competitive Activity • Cannabalization • Product Availability • Economic Conditions PPT 12-11 Collaboration, Planning, Forecasting, and Replenishment Systems (CPFR) Systems used by retailers and vendors to work together to insure that the right merchandise is at the right place at the right time. – Benefits both retailers and vendors – Increases fill rate, reduces stockouts, increases inventory turns www.cpfr.org PPT 12-12 Assortment Planning Variety is the number of different merchandising categories within a store or department Assortment is the number of SKUs within a category. Product availability defines the percentage of demand for a particular SKU that is satisfied. PPT 12-13 Determining Variety and Assortment • Profitability of Merchandise Mix • Corporate Philosophy Toward Assortment • Physical Characteristics of Store • Complementary Merchandise PPT 12-14 Cycle and Backup Stock Units Available 150 - Order 96 Cycle Stock 100 Buffer Stock 50 - 01 2 3 Weeks PPT 12-15 4