HR Strategic Plan Goals and Objectives (Campus-level and system level) Goal Statement #6: Build HR capacity to advance system goals Develop HR competency and expertise among HR professionals and strengthen HR’s role as a strategic partner to meet future challenges, remove barriers to innovation and responsiveness, and advance College, University, and Office of the Chancellor goals . # 1. 1a. Objective Identify core functions for HR offices Analyze which functions could be more efficiently done at a regional, central, or campus level Measure of Success Baseline Data Available Resources Resources Needed A list of core functions for all HR offices clearly identifying those functions that are unique to 2 yr, 4 yr, and OOC and can be completed as a centralized function as appropriate. U of M HR Academy Personnel Series Matrix (2 year) HR Online Help MMB Class Specs State Statutes SHRM O*Net Personnel Management Review Criteria Staff time to research and conduct gap analysis using baseline data/available resources A data-based recommendation of which functions could be more efficiently done at a regional, central, or campus level Data from Lori's HR metrics group Past HR Dashboard reports Anecdotal campus measures Staffing Division Data Calendar of recurring HR tasks & deadlines Hyperion/BRIO reconciliation queries U of M metrics Professional association best practices Consistent metrics List of best practices Staff time to research and conduct gap analysis using baseline data/available resources Travel & technology resources to develop and deliver Travel & technology resources to develop and deliver Statistical expertise Jim Lee? Partners and Stakeholders Timeline Leadership Council SHRM CUPA-HR U of M Steering Committee MMB CHRO group Campus & OOC HR staff Labor Relations staff Unions? Following completed review/research of baseline data identify functions - 2-3 months Leadership Council SHRM CUPA-HR U of M Steering Committee MMB CHRO group Campus & OOC HR staff Labor Relations staff Unions? Identify measures - 3 months. Development of a Personnel Series Matrix for the 4 year and OOC 6 months Collect data - minimum of one full year cycle. Analyze data and recommend which functions could be more efficiently done at a regional, central, or campus level - 2.5 to 5 years. (Timeline will be driven by function and results) 1 # 2. Objective Identify and define core competencies required to perform the core functions in MNSCU HR Offices Measure of Success List of core competencies required to perform the core functions for all HR offices. Where appropriate, identify those that are unique to 2 yr, 4 yr, and OOC. Equitable application of classification system for HR competencies across 2 year, 4 year, OOC, instate, outstate 3. Leverage the experience and knowledge of HR professionals throughout the system in order to create a multi level Human Resources Academy 3a. Develop and standardize MnSCU HR-specific training for HR professionals to include: on boarding for new HR staff and training on SCUPPS, BRIO, classification, insurance, etc Have in place a standardized training program for MnSCU HR professionals to include: on boarding for new HR staff and training on SCUPPS, BRIO, classification, insurance, etc Baseline Data Available Resources Resources Needed Linda Skallman's CHRO Core Competency group SHRM O*Net CUPA Salary surveys U of M data MMB class specs and staffing data position descriptions Staff time to research and conduct gap analysis using baseline data/available resources HR Online Help MnSCU HR website Currently offered training from MMB, OOC and campuses Metro Alliance Data from Denise Green's group Regional alliances SCUPPS User group ASRP data Data from conference calls Currently offered Staff Development training Labor contract training Salary review training, Misc ad hoc training Staff time to research and conduct gap analysis using baseline data/available resources Travel & technology resources to develop and deliver Travel & technology resources to develop and deliver Professional Development funds Scholarships ? Partners and Stakeholders Timeline Training and development staff CHRO Campus & OOC HR staff Labor Relations staff SHRM CUPA-HR After completing the roles and functions list Identify competencies 2-3 months Training and development staff CHRO Campus & OOC HR staff Labor Relations staff SHRM CUPA-HR ITS staff Customized training staff Refer to HR Process and Application Final Executive Summary 2 HR Process and Application Study HR annual conferences LR training On-line training modules # Objective Measure of Success Baseline Data Available Resources Resources Needed 3b. Develop and sustain increased opportunities for cross training, job shadowing, and mobility assignments to develop HR professionals at campus and systemlevel positions (campus to campus, OOC to campus, campus to OOC)! Formal opportunities and programs in place. Current campus crosstraining processes Presidential transition reviews and reports Anecdotal mobility assignments MMB administrative procedures Inter-agency agreements & intra-agency & service agreements Internships Work out of class Campus visits Job shadowing (Mary Bongers) List of task forces and participants External Audits and accreditation. Social media Travel and technology funding Ability to job share (Celeste) Presidential support Position descriptions Job functions and competency lists Current staff competency list Lori Lamb Leadership Council Training and development staff CHRO Campus & OOC HR staff Labor Relations staff SHRM CUPA-HR ITS staff Customized training staff Initial identification - 6 months. Develop and sustain a plan to assist a campus in crisis through emergency training or other methods of assistance, such as regional services A database of people with necessary competencies who can be assigned to assist another campus HR Staff who have recently retired OOC staff Campus HR Staff who possess the necessary competencies to assist HR on-line help SEMA4 help External Audits and accreditation. Staff time to research and conduct gap analysis using baseline data/available resources Lori Lamb Leadership Council. Training and development staff CHRO Campus & OOC HR staff Labor Relations staff, SHRM CUPA-HR ITS staff Customized training On-going 3c. Travel & technology resources to develop and deliver New classification for a "crisis"/float HR person Additional FTE Partners and Stakeholders Timeline Implementation - 12 months. 3 staff # 4. 5. 5a. 5b. Objective Identify barriers to innovation and responsiveness Identify and promote Human Resources Best Practices to position HR’s role as a strategic leader (workforce planning, employee development, retention, labor relations, recognition, etc.) Identify, document, and share best practices for the HR function Identify ways to effectively market HR capabilities to campus; market HR to campus Measure of Success Baseline Data Available Resources Resources Needed All barriers will be identified Stakeholders are satisfied with results, products, and services. OLA report OCR Presidential Transition Reviews Personnel Management Reviews Internal policies and procedures Silo thinking Staff time to research baseline data and available resources Documented best practices available as an on-line resource index on the HR web page Work of the best practices work group HR function review performed by OOC Dedicated time of the best practices work group Time and resources to build the on-line resource Increased utilization of HR to offer solutions throughout campus in proactive, productive, and positive ways Secondary 360 degree review with improved Survey employees to ask what they expect from an HR department and what they think HR does 360 degree review of HR function/department Time and resources to develop and administer the survey Analysis of survey data Assistance from Communications and Marketing department on Determine other sources that need to be created/found hire consultant to survey stakeholders Partners and Stakeholders Timeline Leadership Council Presidents MMB CHROs Campus & OOC HR and LR staff Establish focus group and hire external consultant – 3 months Campus HR teams OOC experts/specialists Best practices workgroup IT Communications and Marketing staff Staff development Employees HR team Outset of 12 months 3-6 months for initial survey/review Additional 12 months before the second review 4 results 5c 5d Increase visibility and interaction with HR team and the various departments on campus Align HR as a strategic partner in leadership Increased presence of HR on committees HR included in departmental meetings Proactive Identify HR’s current level of involvement on the respective campuses HR is consulted proactively in workforce planning efforts HR function reports directly to the President Survey HR on current reporting structure and service utilization branding for the HR department CHRO time to make connections across campus Time and resources to create and administer the survey Time to meet with leadership to define the challenges and outline how the change can benefit the campus Division heads Department heads Employees 4 weeks to identify 4-6 months to establish relationships Administration Department heads CHROs HR teams Gather baseline data 612 months Developing relationships with leadership 12-18 months Definitions: Goals o are relatively permanent statements of the major accomplishments that are to be achieved; reviewed annually but not changed frequently o reflect the entire scope of underlying objectives and activities o are useful in organizing objectives in all levels of plans (Institutional, Subject, and Unit Plans) to increase the integration of system and college/university planning Objectives o are created to achieve the goals o direct action, are measurable, and connect a set of activities 5