FREEMAN SCHOOL OF BUSINESS MGMT 4610-21 Management of New Ventures Fall 2014 Instructor: Professor J. Cameron Verhaal, PhD Office Phone: (504) 314-7457 Office: GW1 #608 E-mail: jverhaal@tulane.edu Office Hours: By Appointment Blackboard Site: myTulane.blackboard.com Class Meeting Day & Time: Thursday 6:30p-9:15p Class Location: GWI, Room 140 Course Description This course introduces the theory and practice of business creation and development. Students will learn basic tools of business discovery—both as a tool for new venture formation and as a core capability for going concerns in competitive landscapes—and the theoretical underpinnings of those tools. The course will draw on theoretical perspectives from strategic management, organization theory and I/O economics to make a case for business planning as an ongoing endeavor of inquiry. Students will develop practical experience by applying these theoretical principles to student-generated business ideas. Most books, web-based instructional videos, and business school courses start with two undisclosed assumptions. The first is that there is such a thing as a generic business plan. This is a useful assumption if you want to sell someone a book, attend a seminar, or provide appointment-based, transmission-style “education”. The second assumption is that the outcome of the business planning process—the document—is the learning objective, and represents the most important thing to be able to reproduce in the future. In contrast, this class starts with the assumption that there is something crucial to learn about and be able to produce beyond the rote production of a (largely template-based) business plan. Specifically, I hope to reproduce the harrowing ambiguity, confusion, and fun that iteratively validating your business can create. Learning how to define a venture, set up a series of hypotheses about it (your initial plan) and then refine that plan as it collides with reality is what is worth learning in this course. The business plan is an outcome of that process (essentially documenting the path that you have taken throughout this process), and will be at a level of quality reflecting your level of commitment to the process. Entrepreneurs are concerned with the relentless pursuit of opportunities in the marketplace. Ultimately, this course explores the key characteristics of entrepreneurs and the entrepreneurial process. The course provides students with the concepts, techniques, and skills needed to manage the entrepreneurial process and face the challenges of entrepreneurial companies. By the conclusion of this class, students should understand their potential roles as entrepreneurs and have gained a "real-world" orientation to the entrepreneurial process of conceiving and implementing an idea for a new venture. 1 Course Prerequisites: Pre- or corequisite: MGMT 4010; senior standing Course Goals This course is designed to teach students the theoretical and practical concepts inherent to entrepreneurship. Students will develop their knowledge about the role of entrepreneurship in the world economy and the particular challenges that come with new venture creation. This includes: Conducting relevant customer and market hypothesis testing in a variety of business contexts. Generating and synthesizing the relevant inputs to search and planning, and producing relevant outputs (for example, in process documents, as well as artifacts such as business plans). Experiencing the particular processes, knowledge, capabilities and planning required to launch new businesses. Student Learning Objectives As a result of this course, students should be able to articulate the most important challenges inherent to entrepreneurship. Students should be able to formulate appropriate strategies for new ventures within these contexts and defend their choices using appropriate theory and evidence. In addition, students should be able to: • • • • • • • • • • Define the term ‘entrepreneurship’ and understand its varying uses Articulate the role of entrepreneurship in the global economy and its implicit challenges Understand the extent to which we can identify the qualities of successful entrepreneurs Compare and contrast different sources of entrepreneurial opportunity Understand thorough and well-grounded market research for new products and services Appraise the role of business planning in entrepreneurial activity Identify the various leadership challenges facing entrepreneurs Formulate robust and well-researched financial projections for new ventures Distinguish between and appraise various sources of funds in venture growth Understand the exit process in entrepreneurial ventures Course Material There is a small course packet that can be purchased directly through the business school. Details will be given on the first day of class. All other readings and videos will be posted to Blackboard at the appropriate time. 2 Grading and Attendance You are required to attend this course, complete the assignments, and participate vigorously in the dialogue we have about each week’s topic. Ad- hoc writing assignments Un-graded semi-structured writing assignments. Completed at my discretion. Full-credit given for every completed assignment. 10% Venture concept development Three one-page venture ideas. One three-page venture concept. Hypothesis testing plan. 20% Intermediate project review Group Venture Concept. Group hypothesis testing updates. 10-minute in-class project review presentation and Q&A. 20% Final project review Group project. 25-minute in-class project review presentation and class Q&A. 30% Participation To gain full credit for participation, you must: • Provide constructive, detailed feedback to classmates • Arrive on time; be courteous and respectful to peers and instructors • Contribute consistently and meaningfully to group learning 20% I do not accept late work. Statement about Academic Integrity This class will be conducted in full accordance with Tulane’s policies about academic integrity including, but not limited to, the Code of Academic Integrity and the Code of Student Conduct. These can be found at: http://tulane.edu/college/code.cfm and http://tulane.edu/studentaffairs/upload/02Academic.pdf Freeman Educational Norms and Expectations This class will be conducted in full accordance with Freeman’s Educational Norms and Expectations. Please reread the Norms and Expectations, which can be found at http://www.freeman.tulane.edu/students/bsm/pdf/Expected%20Behavioral%20Norms.pdf Learning Disabilities Under the Americans with Disability Act and the Section 504 of the Rehabilitation Act, if you have a disability, you may have the right to an accommodation; however, the right is contingent upon you taking certain steps. You should review the steps that you need to take, as well as Tulane’s policy concerning accommodations at http://tulane.edu/studentaffairs/disability/accommodations.cfm 3 Any student with a disability, in need of course or examination accommodation, should request an accommodation through the University’s Office of Disability Services (ODS) located in the Mechanical Engineering Building. At the beginning of the semester, please provide me with a copy of your approved ODS accommodation form. I am committed to working with ODS to ensure that I provide you with all approved accommodations. If you do not deliver the approved accommodation form to me, I will not know that ODS approved your accommodation and I will have no basis to provide those accommodations. PLEASE NOTE: For students with extended time accommodation, you are to take your exams within the Freeman School, please take your Exam Request Form to Suite 200 at least four business days before the exam and the Office of Undergraduate Programs will schedule your exam. You must begin your exam when the class normally would begin. For all other accommodations, please take your form to ODS and they will schedule your exam. Course Calendar A.B. Freeman School of Business - Fall 2014 Thursday / Date TOPIC Welcome *Introduction *Review Syllabus Lecture Topics: *Course Goals and Expectations August 28, 2014 Videos: *Peralta (2004). “Laird Hamilton @ Teahupoo”. Riding Giants *Red Pill or Blue Pill? Deliverables: *Participant Card (completed in class) Monday, September 1 Labor Day (Holiday) Value Creation: Individual and Organizational Readings (to be read before class): *Graham (2004): How to Make Wealth *Graham (2009): Ramen Profitable * Rohan (2008): Screening Venture Opportunities September 4, 2014 Videos *Miura-Ko (2012). The Collapsing Cost of Product Building *Bourdain (2008). “Sukiabashi Jiro”. No Reservations *Ono, J. (2011). “Shokunin”. Jiro Dreams of Sushi Deliverables: 4 The Venture Concept Meet in groups of 6-8 in order to pitch your venture concepts Readings (to be read before class): *March (1991) Exploration and Exploitation in Org. Learning -This article can be found on Google Scholar *Reis Book Chapter ??? September 11, 2014 Videos *Andreessen (2010) Three Necessities Start-Up Success *Komisar (2010) Analogs and Antilogs: Nothing is Revolutionary *Reis (2009) Achieving Grandiose Failure Deliverables: Venture Concept “Individual Three Pack”. This is an individual assignment. Each idea is no more than one page (single spaced), and clearly specifies (1) hypotheses about a problem or opportunity; (2) a proposed product or service to address the problem or opportunity; (3) a detailed description of the customer for that product or service; (4) mechanism(s) to reach that customer; and (5) conjectures about cost to deliver the service vs. cost to acquire the customer. The Business Model Readings (to be read before class): *Case: Zip car – Redefining the Business Model *Miura-Ko (2010) Why Business Models Matter * Hammermesh et al. (2002) A Note on Business Models… (Optional) September 18, 2014 Videos * Miura-Ko (2010) Why Business Models Matter * Miura-Ko (2010) Rapid Business Model Testing *Jurvetson (2009) Entrepreneur’s Recognition of Tech. Acceleration *Roberts (2009) The Economics of Free Deliverables: Individual Venture Concept and Hypothesis Testing Plan. A fully-specified venture concept (2-3 pages + artifacts) of one of your venture concepts that addresses the major issues associated with customer and product discovery (roughly two pages detailing your customer, problem, product, and channel hypotheses) and a list of the first set of cheap, iterative experiments that you plan to execute in order to test your conjectures. 5 Product Market Fit Readings (to be read before class): *Case: Dropbox *5 Tips for Getting Product-Market Fit. Inc. - http://www.inc.com/ellie-cachette/springboard-five-tips-for-finding-productmarket-fit.html * Andreessen, M. (2007). The Pmarca Guide to Startups, Part 4: The Only Thing…. http://web.archive.org/web/20070701074943/http://blog.pmarca.com/2007/06/thepmarca-gu-2.html September 25, 2014 * Karn (2012). Reaching the Holy Grail: Product-Market Fit Videos * Reis (2009): Building a Product Nobody Wants. Stanford Entrepreneurship Corner Deliverables: Group formation and discussion to identify group venture concept Experimental Design Readings (to be read before class): *Case: Trader Joe’s Videos * Miura_Ko (2010). Rapid Business Model Testing. Stanford * Kosimar (2010). Identifying Leaps of Faith. Stanford *Kaplan (2003). Types of Risks. Stanford Group Work and Ad-hoc coaching in order to finalize the group venture concept October 2, 2014 Deliverables: Group Venture Concept and Hypothesis Testing Plan. A fully-specified venture concept (2-3 pages + artifacts) of one of your venture concepts that addresses the major issues associated with customer and product discovery (roughly two pages detailing your customer, problem, product, and channel hypotheses) and a list of the first set of cheap, iterative experiments that you plan to execute in order to test your conjectures. *NOTE: This cannot simply be a re-print of an individual venture concept. You must demonstrate that you have taken an individual venture concept and the group has created some value added (in the form of: additional hypotheses, tests, findings, etc…) 6 Saturday, October 4 Yom Kippur (Holiday) Thurs., Oct 9-Sun., Oct 12 Fall Break Project Review October 16, 2014 10 minute presentation detailing the group’s business idea, the business model, reports on discovery hypotheses testing, metrics (if appropriate) and plan for next set of hypotheses. The goal of the presentation is not to impress, but to gather insight about potential issues, risks, cheaper ways to test hypotheses, et cetera. 10-15 minutes of discussion and feedback from the class Saturday, Oct. 18 October 23, 2014 Group Work and In Class Project, TBA Project Review 10 minute presentation detailing the group’s business idea, the business model, reports on discovery hypotheses testing, metrics (if appropriate) and plan for next set of hypotheses. The goal of the presentation is not to impress, but to gather insight about potential issues, risks, cheaper ways to test hypotheses, et cetera. 10-15 minutes of discussion and feedback from the class Dashboards and Metrics Lecture Topics: *list Readings (to be read before class): * * * October 30, 2014 Videos * Dorsey (2011) Instrument Everything. Stanford * Pincus (2009) Testing and Metrics are Imperative. Stanford * Painter (2010) Startup Metric Dashboard. This Week in VC * Deliverables: Sat, November 1 Group Work and In Class Project, TBA November 6, 2014 Intellectual Property, Technology Transfer and Commercialization Guest Speakers. TBA 7 Entrepreneurial Finance / Flex Day If necessary we will use this day for group work and ad-hoc coaching November 13, 2014 Readings (to be read before class): *Case: Trader Joe’s * Kaplan et al. (2009) Should Investors Bet on the Jokey or the Horse? Journal of Finance (Available on Google Scholar) Deliverables: Group final project presentation. November 20, 2014 25 minute presentation detailing the business idea, the business model, reports on discovery hypotheses testing, metrics (if appropriate) and plan for next set of hypotheses. An important goal of the presentation is to re-engage the group and demonstrate that you, in fact, have taken their insight, guidance, experience, and coaching into account. Wed., Nov 26-Sun, Nov.30 December 4, 2014 Thanksgiving Holiday Group final project presentation. 25 minute presentation detailing the business idea, the business model, reports on discovery hypotheses testing, metrics (if appropriate) and plan for next set of hypotheses. An important goal of the presentation is to re-engage the group and demonstrate that you, in fact, have taken their insight, guidance, experience, and coaching into account. Friday, December 5 Last Day of Class Sat., Dec 6-Dun., Dec 7 Study Period Mon., Dec 8-Tue. Dec 16 Final Exam Period 8