GS-CT Interlock and Enhancing GS Selling Framework GS led sales process - to support CTs CT led - The Trust Equation • Connecting with the Client • Assisting CTs in Power Mapping • Relationship planning • Consultative sales • Engagement leads and Market Makers by SBU • Sales Methodology and process • Operational and Commercial Value Proposition design • Sales messaging, presentations, proposals, orals • Sales Mgmt Infrastructure: Tools, Reporting & Analytics Sales Incentives BU Led Initiative • Sales Boost • Qualification & Win Strategies • Creating the win teams • Deal Coaching • GS Growth Engine propositions CT and GS interlock CT & GS Lead generation © Nokia Siemens Networks • Strong service offerings • Account Planning • Origination Initiatives & Lead Generation • Pipeline Prioritization • Better Qualification • Need to engage earlier with CTs • Position GS value props, successes • Client Portfolio Management There is a significant upside potential OPEX related to Sales & customer care, Billing & Collection, IT Services, etc €~640 Bn Technical real estate • Opportunities to address through further penetration & expansion into adjacent areas • Over 70% of repair and maintenance is done by CSPs internal staff today • Almost 100% of energy to power network OPEX is spent internally • Addressing these new opportunities needs Transformation Leased capacity Energy to power network Network & service related OPEX €~250 Bn ~10% of Network related Opex NW production & expansion Network management NW engineering & design Production planning & controlling CAPEX €~100 Bn Currently addressed by NEPs Network repair and maintenance 70% spent internally, potentially addressable Source: KPMG benchmarking using real data from selected CSPs representing a total of € 479bn 2008 revenue, extrapolation by NSN, Dec 2009 © Nokia Siemens Networks How do we engage... Case Owner Drives the case forward, captures customer’s business requirements, drives the exploration and resolution of the customer’s pain points Customer Solution Owner Responsible for driving solution design, ensures that the solution offered is fit for purpose and delivers the requirements The Key Players Sales TRICORN: unified model for all sales cases Solution Project Delivery Project Owner Responsible for delivery of the solution, ensures that plans are in place to have the capability (capacity & ability) to deliver within the timescale © Nokia Siemens Networks Go/No go Bid/No bid Gate 1-3 Gate 4 Gate 5 Outsourcing of Operations for T-Home's legacy TDM Network, SWF50649 Bharti Transport Network Group Managed Services, SWF60463 DEVAS LTE Multimedia Operation, SWF54724 €100M E-Plus Mobilfunk, MS Win Back, SWF68582 MS ongoing ≥ m€ 100 u/w MS €450M Wind Hellas, Managed Services, SWF76553 €200M PT Indosat Tbk, Energy Solution, SWF71234 €100M MOI Saudi Arabia, ECO Center & C4IS Project, SWF76475 €130M VDF Poland, Outsourcing, Adam, SWF56392 €150M €291M Maxis Aircell Ltd, Pan India MS, SWF60772 €141M €184M Everything everywhere, UK, 2G swap, SWF47388 €100M PT Excelcomindo Pratama, XL Managed Services, SWF66722 €157M Zain, MV support for MS/NOC, SWF64853 €700M Project Starling, SWF61902 €100M Vodafone Essar, 9+3 Circles MS renewal, SWF70412 €102M VDF Essar Greenfield MS, SWF34521 TEF LAT, YUCA MS - Phase I FLM SWF59927 €137M Project Bowe, UK, SWF58247 €202M €224M Probability: Orange Poland, Outsourcing, SWF35372 >75 % TATA, 2G-3G Combo Managed Services, SWF69011 50 – 74 % €250M €144M 50% < VDF Spain, Outsourcing, SWF23024 €137M © Nokia Siemens Networks Zain, Bharti MS Airtel Africa, SWF78296 €113M Singtel MS, SWF72181 €271M Go/No go Bid/No bid Gate 1-3 Gate 4 CMCC, 2012 LTE central procurement, SWF73921 Bharti Airtel Ltd, Bharti Transport Network Group Managed Services, SWF60463 €136M US ARMY – CECOM, Next Generation Networks MIL NGN, SWF8625 NI ongoing ≥ m€ 100 U/W NI €110M LPTIC Libya, NGAN Package F2, SWF36424 €238M Iraq Border Security & Baghdad Security Project, SWF70373 €120M IMOD US, MIL NGN VoIP Solution for US Forces NAM, SWF9249 €452M Telkom SA, Mobile Solution for 2nd Vendor, SWF67972 €124M €496M Aircel Limited, 3G RFP, SWF49151 Gate 5 MÁV Hungary GSM-R, SWF3857 Hi3G Access AB, 3 Norway Turnkey LTE, SWF67967 €120M Telcel Mexico, LTE RFQ, SWF67189 €112M Softbank, Japan, Advanced XGP for Softbank, SWF66396 €111M OAO Megafon Stolichny Branch, FOTS laying, SWF75604 €100M Vodafone Omnitel N.V., LTE + MultiRadio RFQ, SWF70123 €120M €207M DEVAS LTE TDD (Gate 4 onwards), SWF54724 €115M Reliance India, 3G Opportunity, SWF70993 €165M San Miguel Corporation, Site Acquisition & CW Program SWF65319 €112M Bharat Sanchar Nigam Ltd, GSM Snap tender 5.5 Mio Subs, SWF76443 €154M Everything Everywhere Ltd, 2G Swap, SWF47388 €167M €122M Telefónica O2 Germany, LTE 2010 // 800 Mhz Access and Service, SWF72242 €167M Probability: >75 % 50 – 74 % 50% < © Nokia Siemens Networks