Individual Leadership Course
Juan C. Hernandez, PhD
Division Chief - Instructional Design
Flotilla Commander, Flotilla 86
drjhernandez@comcast.net
Course Description
This course fulfills the needs identified by
the Leadership Guidance Team (LGT) to
provide new members an introduction to
leadership, teach them about organization
and management of local units and
motivate them to assume leadership
positions.
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SMART Change Agents
DSO – “Delegate” to SOs
SMART
S – Support members
M – Maintain communications
A – Anticipate needs
R – Respond in a timely fashion
T – Try new things
Integrated Training
Individual
Leadership
Course
FSO
Leadership
Academy
FC
Leadership
Academy
Transition of Skills
Task Skills
People Skills
Blended Course
Design
It utilizes a blended learning approach to
deliver online and residential instruction
that covers Coast Guard leadership
competencies in three broad categories –
Leading Self
Leading Others
Leading Performance And Change
Length: 5 hours (2 online, 3 residential)
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Resources
Three Vignettes on Character – General Charles
C. Krulak
General Colin Powell’s A Leadership Primer
Leadership Jeopardy! Game
Character in Action – Mr. Don Phillips
Chief's Corner: Conflict Management
(PowerPoint) (Facilitator guide)
Conflict Management Skills
Coast Guard Leadership Competencies
7
Resources
(Direct Links)
Three Vignettes on Character – General Charles
C. Krulak
General Colin Powell’s A Leadership Primer
Leadership Jeopardy! Game
Character in Action – Mr. Don Phillips
Chief's Corner: Conflict Management
(PowerPoint) (Facilitator Guide)
Conflict Management Skills
Coast Guard Leadership Competencies
8
What You Will Learn
Recognize the impact of personal behavior,
conduct and job performance on team
members.
Align personal values with Coast Guard
core values and to guide performance,
conduct and decisions.
Look to leadership for guidance and
actively ask questions and provide
appropriate feedback.
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What You Will Learn
Maintain personal and work place safety.
Seek out individual education, training, and
development opportunities.
Know the Coast Guard’s roles and
missions and understand personal role in
fulfilling mission tasks.
Communicate with others both in writing
and orally, listen to others and ask relevant
questions to gain additional information.
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What You Will Learn
Be open to views of others and work in
collaborative, inclusive, outcome-oriented
manner with supervisors, peers, and
subordinates.
Develop a respectful understanding of
others’ positions and cultivate the ability to
gain cooperation by giving cooperation.
Recognize his/her strengths and
weaknesses and pursues self-development.
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What You Will Learn
Treat all individuals fairly and without bias.
Express confidence in the abilities of others
and recognize their efforts. Take
appropriate action to safeguard the welfare
of other crew – work team members.
Demonstrate quality service by responding
professionally and competently to both
internal and external customers.
12
Skills Needed
Basic knowledge about the principles of
management.
Awareness of fundamental interpersonal
and organizational skills.
Awareness of how personal behavior
affects an organization.
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Module 1
Accountability and Responsibility, Respect
for Others and Diversity Management
Chain of Leadership – Accountability &
Responsibility
Respect for Others and Diversity
Management
Followership & Customer Focus
Vignette 1– Group Discussion
14
Module 2
Taking Care of People and Team Building
Taking Care of People
Influencing Others
Team Building
Vignette 2 - Group Discussion
15
Module 3
Aligning Values and Personal Conduct
Self-Awareness & Learning and Personal
Conduct
Aligning Values
Health and Well Being
Vignette 3 – Group Discussion
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Module 4
Communications, Mentoring and Technical
Proficiency
Effective Communications
Mentoring
Technical Proficiency
Vignette 4 – Group Discussion
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Resources
Online Session
Online session (2 hours):
ILC presentation
Coast Guard Leadership Competencies
General Colin Powell - A Leadership Primer
Leadership Jeopardy! Game
Conflict Management Skills
U.S. Coast Guard Mentor/Mentee Readiness
Assessment
NASA Guide to Giving and Receiving
Feedback
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Module 1
Online Course
Assignment 1: Accountability & Responsibility
Understand the Coast Guard’s character and
structure as a military service committed to being
“Always Ready” or Semper Paratus.
Recognize and use the chain of command
appropriately.
Understand the impact of your behavior on others,
your unit, and the Coast Guard organization.
Take ownership of your areas of responsibility.
Use public resources efficiently.
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Module 1
Online Course
Assignment 2: Respect for Others & Diversity
Management
Understand and support the Coast Guard’s
commitment to respect for every individual in the
workplace.
Recognize and promote the value of diversity.
Foster an environment that supports diverse
individuals and perspectives, fairness, dignity,
compassion, and creativity in the workplace.
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Module 1
Online Course
Assignment 3: Customer Focus & Followership
Customer Focus
Focus on external requirements.
Actively seek feedback and suggestions
and encourage others to do the same.
Ensure internal and external customers’
needs are met.
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Module 1
Online Course
Assignment 3: Customer Focus & Followership
Followership
Understand that all Coast Guard personnel are
followers.
Look to leaders for guidance and feedback on your
performance.
Seek and accept challenging tasks to learn and develop
competence.
Seek to understand others through listening and
questioning.
Work with leaders to ensure successful mission
accomplishment
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Resources
Residential Session
Residential session (3 hours):
ILC presentation
Three Vignettes on Character – General
Charles C. Krulak
Character in Action – Mr. Don Phillips
Chief's Corner: Conflict Management
(Facilitator guide)
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Module 1
Residential Course
Assignment 4: Vignette 1 - Selflessness – “New
Leader in a Foreign Land!”
Why do they think General Krulak stated that to be a
“great husband, wife, friend, and leader you must be
selfless?”
Discuss reactions to General Krulak’s comments about
the color of the young soldier attacking the 50cal
Machine Gun. Are there issues at your unit where
individuals are still getting caught up on the gender,
race, rank of others and not serving selflessly?
What you can do to instill, foster, or build upon the
points provided by General Krulak.
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Module 2
Online Course
Assignment 1: Taking Care of People
Recognize the needs and abilities of
others, particularly subordinates.
Ensure fair and equitable treatment.
Provide opportunities for professional
development.
Recognize and reward performance.
Support and assist others in professional
and personal situations.
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Module 2
Online Course
Assignment 2: Influencing Others
Motivate others to achieve desired
outcomes by directing, coaching, and
delegating as the situation requires.
Recognize the importance of building
professional relationships.
Develop networks of contacts and
colleagues.
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Module 2
Online Course
Assignment 3: Team Building
Build commitment, pride, team spirit, and
strong relationships.
Recognize and contribute to group efforts.
Foster group identity and cooperation.
Motivate and guide others toward goal
accomplishment.
Consider and respond to others' needs and
capabilities.
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Module 2
Residential Course
Assignment 4: Vignette 2 - Moral Courage – “ The 1st
Sergeant and PVC Cameron”
Ask the audience about the actions of the 1st Sgt and
Captain Krulak.
General Krulak stated that moral courage becomes
“…more and more important the more senior a
leader you become.” Why is that?
Was there a problem with the relationship Captain
Krulak developed with PVC Cameron?
What you can do at your unit to instill, foster, or build
upon the points provided by the General?
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Module 3
Online Course
Assignment 1: Self Awareness and Learning
Seek opportunities for self-development and
lifelong learning.
Choose to learn and grow from experience.
Adapt your behavior and work methods to
changing conditions and unexpected obstacles.
Seek feedback on your personal and professional
strengths and areas for improvement.
Learn to manage your time effectively.
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Module 3
Online Course
Assignment 1: Personal Conduct
Personify high standards of honesty, integrity,
trust, openness, fairness, and compassion.
Be self-motivated, professional, and resultsoriented.
Have confidence in your own abilities and
ideas.
Learn your strengths and weaknesses.
Use position and personal power appropriately.
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Module 3
Online Course
Assignment 2: Aligning Values
Understand and embody the Coast Guard's
core values: Honor, Respect, and Devotion
to Duty.
Align your personal behavior with the
Coast Guard's core values.
Hold peers and subordinates accountable
to the core values.
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Module 3
Online Course
Assignment 3: Health and Well Being
Promote a safe work environment for
yourself and others.
Recognize and manage stress.
Set a personal health example,
emphasizing physical fitness and emotional
strength.
Encourage others to maintain health and
well-being.
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Module 3
Residential Course
Assingment 4: Vignette 3 - Integrity – “Captain
Droudy’s Decision”
Solicit input from the audience on the video and what they saw
as the key learning points. Was Captain Droudy correct to tell
his boss he’d do it again if the mission required it?
Was the Lieutenant Colonel correct to relieve him of his
command?
Ask the audience to define or explain why only the individual
can give away his or her integrity?
Why is integrity crucial to being a successful leader?
Examine examples of how your unit can work to foster the
concepts provided by the General in this presentation.
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Module 4
Online Course
Assignment 1: Effective Communications
Motivate others to achieve desired
outcomes by directing, coaching, and
delegating as the situation requires.
Recognize the importance of building
professional relationships.
Develop networks of contacts and
colleagues.
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Module 4
Online Course
Assignment 1: Effective Communications
Establish rapport with key players.
Empower others by delegating power and
responsibility and hold them accountable.
Gain cooperation and commitment from
others.
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Module 4
Online Course
Assignment 2: Mentoring
Assist others in their development by
sharing your experience and knowledge.
Provide feedback to others on their
leadership and career development.
Help others identify professional goals,
strengths, and areas for improvement
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Module 4
Online Course
Assignment 3: Technical Proficiency
Be prepared: learn, develop, and
demonstrate technical and functional
expertise in your areas of responsibility.
Understand how your skills and actions
contribute to mission readiness and
performance.
Keep current on technological advances.
Effectively organize and prioritize tasks
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Module 4
Residential Course

Assignment 4: Vignette - Man or Woman of
Character
Why will men and women be great leaders if they
possess selflessness, morale courage, and
integrity.?
What does General Krulak mean when he states
“Leaders are in the inspiration business?”
What are their one or two key take-away that
they’ll remember from General Krulak’s
presentation?