3.1 3.2 The Importance of Planning The key to a successful project is in planning. Often project planning is ignored to rush in for the work. The value of project planning: Reduce delays Reduce re-work and waste Reduce issues 3.3 Agenda Purpose of Planning Process Planning Processes Deliverable Project Management Plan Class Exercises 3.4 Project Management Process Groups Monitoring & Controlling Processes Initiating Process Planning Process Executing Process Closing Process 3.5 Purpose of Planning Process Establish the total scope of the effort, define and refine the objectives, and develop the course of action required to attain those objectives. PMBOK Fifth Edition 3.6 Planning Processes 3.7 3.8 Develop Project Management Plan The process of defining, preparing and coordinating all subsidiary plans and integrating them into a comprehensive project management plan 3.9 Project Management Plan Purpose Integrates and consolidates subsidiary management plans Defines how work will be executed to accomplish project objectives Documents how changes will be monitored and controlled Define key management reviews as to content, extent, and timing for issues and decisions Addresses change management to handle documentation, tracking and approval needs of the project 3.10 Develop Project Management Plan INPUT • Project charter • Outputs from other processes • Enterprise environmental factors • Organizational process assets PROCESS Develop project management plan. OUTPUT • Project management plan TOOLS & TECHNIQUES • Expert judgment • Facilitation techniques 3.11 Project Management Plan Subsidiary Plans Communications management plan Cost management plan Human resource plan Procurement management plan Process improvement plan Quality management plan Requirements management plan Risk management plan Schedule management plan Scope management plan Stakeholder management plan Cost baseline Schedule baseline Scope baseline Project management plan updates 3.12 Planning Process is Dynamic Nature of project management creates repeated feedback loops for additional analysis As more project information or characteristics are understood, additional planning may be required Progressive detailing of the project management plan a.k.a. “Rolling Wave Planning” is an iterative and ongoing process 3.13 Progressive Elaboration Technique Continuously improving and detailing a plan as more specific information and more accurate estimates become available, thereby producing more accurate and complete plans that result from the successive iterations of the planning process. Not to be confused with “scope creep” 3.14 3.15 Almost all project failures are due to poor stakeholder management. Stakeholder satisfaction is a key objective for all projects. 3.16 Project Stakeholder Management Activities include: Identifying stakeholders Analyzing stakeholder expectations and their impact on the project Developing appropriate management strategies for effectively engaging stakeholders in project decisions and execution Continuous communication with stakeholders to understand their needs and expectations Addressing issues as they occur Managing conflicting interests Fostering appropriate stakeholder engagement in project decisions and activities 3.17 Project Stakeholder Management Processes INITIATING • Identify stakeholders PLANNING • Plan stakeholder management EXECUTING • Manage stakeholder engagement MONITORING & CONTROLLING • Control stakeholder engagement 3.18 Plan Stakeholder Management The process of developing appropriate management strategies to effectively engage stakeholders throughout the project life cycle, based on the analysis of their needs, interests, and potential impact on project success. 3.19 Plan Stakeholder Management INPUT • Project management plan • Stakeholder register • Enterprise environmental factors • Organizational process assets PROCESS Plan stakeholder management. OUTPUT • Stakeholder management plan TOOLS & TECHNIQUES • Expert judgment • Meetings • Analytical techniques 3.20 Develop a stakeholder management plan for your project. 3.23 3.24 Managing the project scope is primarily concerned with defining and controlling what is and is not included in the project. What is not in scope is almost more important than what is in scope. 3.25 Project Scope Management Processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully 3.26 Project Scope Management Processes PLANNING • Plan scope management • Collect requirements • Define scope • Create WBS MONITOR ING & CONTROLLING • Validate scope • Control scope 3.27 Project Scope Management Processes Plan Scope Management – the process of creating a scope management plan that documents how the project scope will be defined, validated, and controlled Collect Requirements – the process of determining, documenting, and managing stakeholder needs and requirements to meet project objectives Define Scope – the process of developing a detailed description of the project and product Create WBS – the process of subdividing project deliverables and project work into smaller, more manageable components 3.28 Plan Scope Management PROCESS OUTPUT INPUT • Project management plan • Project charter • Enterprise environmental factors • Organizational process assets Creating a scope management plan that documents how the project scope will be defined, validated, and controlled. • Scope management plan • Requirements management plan TOOLS & TECHNIQUES • Expert judgment • Meetings 3.29 Collect Requirements PROCESS INPUT • Scope management plan • Requirements management plan • Stakeholder management plan • Stakeholder register OUTPUT Determining, documenting, and managing stakeholder needs and requirements to meet project objectives • Requirements documentation • Requirements traceability matrix TOOLS & TECHNIQUES • Interviews/focus groups • Facilitated workshops • Group creativity techniques • Group decision-making techniques • Questionnaires • Observations • Benchmarking • Document analysis 3.30 List project requirements on post it notes / flipchart. Prioritize requirements (low, med, high) Complete the Requirements Traceability Matrix for high priority requirements. Present to group. 3.31 Define Scope INPUT • Scope management plan • Project charter • Requirements documentation • Organizational process assets PROCESS Developing a detailed description of the project and product. OUTPUT • Project scope statement • Project documents update TOOLS & TECHNIQUES • Expert judgment • Product analysis • Alternatives generation • Facilitated workshops 3.32 Create WBS (Work Breakdown Structure) INPUT • Scope management plan • Project scope statement • Requirements documentation • Enterprise environmental factors •Organizational process assets PROCESS Subdividing project deliverables and project work into smaller, more manageable components. OUTPUT • Scope baseline • Project documents update TOOLS & TECHNIQUES •Decomposition •Expert judgment 3.33 Work Breakdown Structure (WBS) Deliverable-oriented hierarchical decomposition of the work to be executed to accomplish project objectives and create the required deliverables Each descending level of the WBS represents an increasingly detailed definition of the project work WBS organizes and defines the total scope of the project and represents the specified work in the scope statement 3.34 WBS Decomposition Technique Subdivision of project deliverables into smaller, more manageable components until work and deliverables are defined to the work package level A work package is the lowest level in the WBS and refers to work products or deliverables and not the effort itself A work package can be sub-divided into activities to be scheduled, cost estimated, monitored and controlled 3.35 Scope Baseline Project scope statement Includes the description of the project scope, major deliverables, assumptions, and constraints WBS Defines each deliverable and the work packages WBS Dictionary Provides detailed deliverable, activity, and scheduling information about each component 3.36 SAMPLE WBS Project Mgr Development Program 1.0 2.0 3.0 4.0 Project Mgmt Program Design Core Curriculum Program Mgmt 2.1 Needs Assessment 3.1 4.1 Trainers Obtained Program Resources 3.2 4.2 Program Proposal Training Content & Materials Evaluation & Feedback System 2.3 3.3 Program Approval Pilot 2.2 3.37 Sample WBS Table Project Management Development Program 1.0 Project Management 1.1 Project Charter 1.2 Project Management Plan 2.0 Program Design 2.1 Needs Assessment 2.2 Program Proposal 2.3 Program Approval 3.38 Create WBS for team project. Present to group. 3.39 3.40 Project Risk Management Conducting risk management planning, identification, analysis, response planning, and controlling risk on a project Objectives are to increase the likelihood and impact of positive events, and decrease the likelihood and impact of negative events in the project 3.41 Risk Management What is Project Risk? A future uncertain event or condition that, if it occurs, has an effect on at least one project objective (time, cost, scope, quality). Time Risk Cost Quality Scope 3.42 3.43 Project Risk Management Processes PLANNING • Plan risk management • Identify risks • Perform qualitative risk analysis • Perform quantitative risk analysis • Plan risk responses MONITOR ING & CONTROLLING • Control risks 3.44 Identify Risks INPUT •Risk management plan •Cost management plan •Schedule management plan •Quality management plan •Human resource management plan •Scope baseline •Activity cost estimates •Activity duration estimates •Stakeholder register •Project documents •Procurement documents •Enterprise environmental factors •Organizational process assets PROCESS Determining which risks might affect the project and documenting their characteristics OUTPUT •Risk register TOOLS & TECHNIQUES •Documentation reviews •Info gathering techniques •Checklist analysis •Assumptions analysis •SWOT analysis •Expert judgment 3.45 Risk Identification May reveal common root causes: Sources of risk Area or deliverable(s) affected Types of risks: Organizational External Technical Project Management Dependencies Regulatory Requirements Estimating Technology Resources Competitors Suppliers Funding Customer Complexity Interfaces Performance Planning Controlling Communication Reliability Priority Acts of God Quality Change Management 3.46 Risk Categorization Identify and categorize risk Low Impact Moderate Impact High Impact Cost < 10% Cost Increase 10-40% Cost Increase >40% Cost Increase Schedule < 10% Time Increase 10-40% Time Increase > 40% Sched Slippage Scope Minor Areas Affected Major Areas Affected Reduction Unacceptable Quality Demanding Appls affected Requires Client Approval Reduction Unacceptable 3.47 Risk Assessment High Probability Risk D Risk A Risk C Risk E Risk B Low Low Impact High 3.48 Identify risks for team project on post its. Perform qualitative risk analysis using matrix. Determine which ones you need to plan for. Document in risk register. Present to group. 3.49 3.50 Project Time Management The processes required to manage the timely completion of the project 3.51 Project Time Management Processes PLANNING • Plan schedule management • Define activities • Sequence activities • Estimate activity resources • Estimate activity durations • Develop schedule MONITOR ING & CONTROLLING • Control schedule 3.52 Do we want to include a “Define Activities” slide using your process chart format? Inputs: Schedule Management Plan, Scope Baseline, Enterprise Environmental Factors, Organizational Process Assets Tools and Techniques: Decomposition, Rolling Wave Planning, Expert Judgment Outputs: Activity List, Activity Attributes, Milestone List 3.53 Sequence Activities INPUT •Schedule management plan •Activity list •Activity attributes •Milestone list •Project scope statement •Enterprise environmental factors •Organizational process assets PROCESS Identifying and documenting relationships among the project activities. Defines the logical sequence of work to obtain the greatest efficiency given all project constraints. OUTPUT •Project schedule network diagrams (PERT) •Project document updates TOOLS & TECHNIQUES •Precedence diagramming method (PDM) •Dependency determination •Leads and lags 3.54 Activity Sequencing Logical sequencing of activities shows the relationships among the activities and the dependencies. A B C Start Finish D E F 3.55 Activity Sequencing PM Fundamentals ver 4.062009 3.56 Using post-its, create PERT for team project. Present to group. 3.57 Develop Schedule INPUT •Schedule management plan •Activity list •Activity attributes •Project schedule network diagrams •Activity resource requirements •Resource calendars •Activity duration estimates •Project scope statement •Risk register •Project staff assignments •Resource breakdown structure •Enterprise environmental factors •Organizational process assets PROCESS Identifying and documenting relationships among the project activities. Defines the logical sequence of work to obtain the greatest efficiency given all project constraints. OUTPUT •Schedule baseline •Project schedule •Schedule data •Project calendars •Project management plan updates •Project document updates TOOLS & TECHNIQUES •Precedence diagramming method (PDM) •Dependency determination •Leads and lags 3.58 Project Time Management Charts Milestone Charts (HG Report out Template) Bar Charts (MS Project – show graph from LG group report out) Show only start or end date of major deliverables Activity start and end dates Durations Project schedule network diagrams (PERT) Diagrams network logic Activity dates Critical path activities 3.59 Bar Chart Shows activity start and finish dates Shows expected durations May show dependencies Relatively easy to read and frequently used in management presentations 3.60 Bar Chart 3.61 Milestone Chart Event Jan Feb Mar Apr May Jun Aug Subcontracts Signed Specifications finalized Design Reviewed Subsystem Tested First Unit Delivered Production Plan Completed Planned Actual 3.62 Milestone vs. Bar Chart Bar Chart: A graphical display of project elements, dates and durations (Project Team) Milestone Chart: A graphical display of significant events in the project, usually completion of major deliverables (Executive Management) 3.63 Create a milestone chart for the team project. 3.64 Critical Path Methodology (CPM) A schedule network analysis technique used to determine the amount of schedule flexibility (amount of float) on various logical network paths in the project schedule network Critical path determines the duration of longest path through the project 3.65 Critical Path Early Start Example: Project with 6 activities Shows logical relationships (dependencies) of the activities Shows durations Activity Duration A+B+D+F=? A+C+D+F=? A+C+E+F=? Late Start B A Early Finish 4 D Late Finish 5 1 F C 2 E 3 3 3.66 Critical Path Early Start Example: Project with 6 activities Shows logical relationships (dependencies) of the activities Shows durations Activity Duration A + B + D + F = 13 A + C + D + F = 11 A+C+E+F=9 Late Start B A Early Finish 4 D Late Finish 5 1 F C 2 E 3 3 3.67 Identify critical path for your team project. 3.68 Schedule Compression Shortens project schedule without changing project scope Crashing – Obtain the greatest compression for the least incremental cost (cost and schedule tradeoffs.) Does not always produce a viable alternative. Fast Tracking – Doing phases or activities in parallel that would normally be done in sequence. May result in increased project risks and rework. 3.69 After developing the project schedule, you find that the project team’s projected completion date is not aligned with the sponsor’s “target end date”. Discuss what can be done to resolve the gap. Share with the group. 3.70 3.71 Project Cost Management Processes involved in planning, estimating, budgeting, financing, funding, managing, and controlling costs so that the project can be completed within the approved budget. 3.72 Project Cost Management Processes PLANNING • Plan cost management • Estimate costs • Determine budget MONITOR ING & CONTROLLING • Control costs 3.73 Estimate Costs INPUT •Cost management plan •Human resource management plan •Scope baseline •Project schedule •Risk register •Enterprise environmental factors •Organizational process assets PROCESS Developing an approximation of the costs of the resources needed to complete project activities. OUTPUT •Activity cost estimates •Basis of estimates •Project documents updates TOOLS & TECHNIQUES •Expert judgment •Analogous estimating •Parametic estimating •Bottom-up estimating •3-point estimating •Reserve analysis •Cost of quality •Vendor bid analysis •Group decision-making techniques 3.74 Determine Budget INPUT •Cost management plan •Scope baseline •Activity cost estimates •Basis of estimates •Project schedule •Resource calendars •Risk register •Agreements •Organizational process assets PROCESS Aggregating the estimated costs of individual activities or work packages to establish an authorized cost baseline. OUTPUT •Cost baseline •Project funding requirements •Project documents updates TOOLS & TECHNIQUES •Cost aggregation •Reserve analysis •Expert judgment •Historical relationships •Funding limit reconciliation 3.75 Pricing Model Why is forecasting important? Bid Price Profit Margin Estimate w/ Contingency Risk (Mgmt) Reserve Estimated Cost 3-5% of BAC Project Manager Reserve 3-5% of BAC (Estimate Error) Project Management Overhead 5-10% of Costs BAC Work Breakdown Structure (WBS) Bottom up Estimation 3.76 Using the Bottom-up Cost Estimating Worksheet, take the deliverables and make cost estimates. 3.77 3.78 Project Quality Management Includes the process and activities that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. 3.79 Project Quality Management Processes PLANNING • Plan quality management EXECUTING • Perform quality assurance MONITOR ING & CONTROLLING • Control quality 3.80 Plan Quality Management INPUT PROCESS •Project management plan •Stakeholder register Identifying quality requirement •Risk register and/or standards for the project •Requirements and its deliverables, and documentation documenting how the project •Enterprise environmental will demonstrate compliance factors with relevant requirements. •Organizational process assets OUTPUT •Quality management plan •Process improvement plan •Quality metrics •Quality checklists •Project documents updates TOOLS & TECHNIQUES •Cost-benefit analysis •Cost of quality •Seven basic quality tools •Benchmarking •Design of experiments •Statistical sampling •Additional quality planning tools •Meetings 3.81 Document quality standards for team project. 3.82 3.83 Project Human Resource Management Processes that organize, manage, and lead the project team. 3.84 Project Human Resources Management Processes PLANNING • Plan human resource management EXECUTING • Acquire project team • Develop project team • Manage project team 3.85 Plan Human Resource Management INPUT •Project management plan •Activity resource requirements •Enterprise environmental factors •Organizational process assets PROCESS Identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan. OUTPUT •Human resource management plan TOOLS & TECHNIQUES •Org charts & position descriptions •Networking •Organizational theory •Expert judgment •Meetings 3.86 Responsibility Assignment Matrix 3.87 Create responsibility assignment matrix for team project. 3.88 3.89 Project Communications Management Includes the processes that are required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and the ultimate disposition of project information. 3.90 Project Communications Management Processes PLANNING • Plan communications management EXECUTING • Manage communications MONITORING & CONTROLLING • Control communications 3.91 Plan Communications Management PROCESS OUTPUT INPUT •Project management plan •Stakeholder register •Enterprise environmental factors •Organizational process assets Developing an appropriate approach and plan for project communications based on stakeholder’s information needs and requirements, and available organizational assets. •Communications management plan •Project documents updates TOOLS & TECHNIQUES •Communications requirements analysis •Communication technology •Communication models •Communication methods •Meetings 3.92 Project Communications Management The project manager is responsible for which percent of communication on a project? 75% or more 85% or more 95% or more The communication plan helps facilitate project communication and expectations for all stakeholders. 3.93 Create communication plan for team project. 3.94 3.95 Project Procurement Management Purchase or acquire the products, services, or results, needed from outside the project team Includes contract management and change control processes required to develop and administer contracts or purchase orders issued by authorized project team members 3.96 Project Procurement Management Processes PLANNING • Plan procurement management. EXECUTING • Conduct procurements. MONITORING & CONTROLLING • Control procurements CLOSING • Close procurements 3.97 Plan Procurement Management PROCESS OUTPUT INPUT •Project management plan •Requirements documentation •Risk register •Activity resource requirements •Project schedule •Activity cost estimates •Stakeholder register •Enterprise environmental factors •Organizational process assets Developing an appropriate approach and plan for project communications based on stakeholder’s information needs and requirements, and available organizational assets. TOOLS & TECHNIQUES •Procurement management plan •Procurement statement of work •Procurement documents •Source selection criteria •Make-or-buy decisions •Change requests •Project documents updates •Make-or-buy analysis •Expert judgment •Market research •Meetings 3.98 Identify procurement needs for team project. 3.99 Summary of Session 3 (Planning) Project Management Plan Subsidiary Plans Communications management plan Cost management plan Human resource plan Procurement management plan Process improvement plan Quality management plan Requirements management plan Risk management plan Schedule management plan Scope management plan Stakeholder management plan Cost baseline Schedule baseline Scope baseline Project management plan updates 3.100 The project management plan is a “living document”. There will be changes along the way, therefore update your plan as the project progresses and measure progress against the plan. 3.101