Electronic Resource Usage
Statistics in ERM
By
Sue Kendall – Head of Collection Development, San Jose State University
Rae Ann Stahl – Technical Services Manager, San Jose State University
November 6, 2009
SJSU’s Project
• Our Goals
– All electronic database usage statistics in ERM
– Become more systematic about collecting and
analyzing usage statistics
– Up-to-date usage statistics available year round
SJSU’s Project
• Jan 2008 - Subscribed to Scholarly Stats
– Administered our database usage statistics from
COUNTER compliant vendors
– Delivered our usage statistics via SUSHI into
Millennium’s ERM system
SJSU’s Project
• Feb/Apr 2008 – ERM set-up
– To harvest usage statistics using ERM’s SUSHI
feature, we used the following guides in CSDirect
• SUSHI Standard and Electronic Resource Management FAQ
• Millennium Guide #107126 Automatically Importing User
Statistics
– We created an alternative option for non-COUNTER
usage statistics
SJSU’s Project
• Aug 2008 – Trained Subject Liaisons
– The following slides will show the presentation that
we gave to all SJSU subject liaisons
How can a librarian review
database usage statistics?
Definitions
• ERM – Electronic Resources Management
• COUNTER - Counting Online Usage of
Networked Electronic Resources
– “Librarians are able to compare usage
statistics from different vendors; derive useful
metrics such as cost-per-use; make betterinformed purchasing decisions; plan
infrastructure more effectively.”
http://www.projectcounter.org/
Login
- Username: milerm
- Password: xxxx
Enter Initials and Password
- Initials: sjsu
- Password: xxxx
Database Search
- Enter name of electronic resource
Initial Display Screen
- Click the Usage Statistics Tab
Export Statistics
- Choose date range and click Export
Usage Statistics File
- Cost Per Use, Sort, Save
Sorted by 2009 Usage
Non-COUNTER Usage Statistics
• Not all databases have COUNTER usage
statistics available to import into ERM
- Examples: CSA, Alexander Street Press,
Newsbank
• Our IT department created an internal
storage space
- Non-COUNTER usage statistics linked to ERM
Database without imported statistics
- No date ranges
- Click on View
Non-COUNTER Usage Statistics
- Right click on Non-COUNTER URL
- Open URL
Usage Statistics for CSA Databases
- Non-COUNTER statistics come in a
variety of formats
How was this ERM usage statistics
project implemented?
$400.00
2009 CPU
$350.00
2009 Use
$300.00
2009-Jan
2009-Feb
$250.00
2009-Mar
$200.00
2009-Apr
$150.00
2009-May
$100.00
2009-Jun
$50.00
2009-Jul
$0.00
2009-Aug
1
3
5
7
9
11
13
15
17
19
21
23
25
27
Totals
Database Renewal Emails
- Sample instructions
Usage statistics for [ex. Academic Search Premier] can be accessed through
Millennium’s ERM system.
Open the Millennium icon on your desktop.
Login Username: milerm
Login Password: xxxx
Initials: sjsu
Password: xxxx
Click on the Usage Statistics tab and then the Export box.
Or
Click on View at the top of the screen. Open the URL next to Non-COUNTER
Usage Statistics by right-clicking on the URL and choosing Open URL.
Why librarians need standardized
usage statistics
• Renewal time
• Is database being used?
• Does the usage justify the cost?
• Accreditation time
• Subject Departments need library resource
statistics
• Adding usage can show faculty/student use of
library resources
Why librarians need standardized
usage statistics
Questions to ask:
• If database is not high in usage statistics
– Is database high on subject resources page?
– Is database highlighted in instruction?
– Is interface difficult to use?
– Are there comparable databases?
Why librarians need standardized
usage statistics
• If database use is high
– Should librarian consider additional
database(s)?
• If journal use within the database is high
– Should librarian investigate if
• There are embargo issues
• What options are available
Where are we today?
• Almost all electronic resources in ERM
have usage statistics
• Liaisons use ERM throughout the year
• Gives liaisons credibility to be able to cite
statistics
Future Enhancements
• Enhanced License Records
• COUNTER E-book Usage Statistics
• Usage Analysis, Title Overlap
QUESTIONS?
Thank you
Susan.Kendall@sjsu.edu
RaeAnn.Stahl@sjsu.edu