MULTICULTURAL
INFLUENCES IN HRD
(DCE5130)
SEMESTER ONE 2013/2014
F2F I (8 SEPT. 2013)
PART 1
FACE TO FACE 1
COURSE CONTENT
Part 1:
Key elements of My Own Culture and other cultures in Malaysia
o
An awareness and understanding of one's
own set of values and cultural assumptions, symbols,
rituals, and role models
.
o
An understanding of values of people from different
ethnic groups in the country (Malays, Chinese, Indians
and Others).
o
Cultural Similarities and Differences among Malaysians
Learning outcomes:
The students are able to:
1) Analyse five cultural dimensions
2) Identify and elaborate cultural dimensions of his/her own culture and other
cultures in Malaysia/own country
Assoc. Prof. Dr. Azizan Asmuni
Director
Center for Industrial Relations and Networking
(CiRNeT)
&
Assoc. Prof., Department of Professional
Development & Continuing Education (JPPPL)
Faculty of Educational Studies, Universiti Putra
Malaysia
Tel: office: 03-89471193 hp:019-2196581
azizanas@putra.upm.edu.my
Working experience
1) Deputy Director
Malaysia Japan University Center (MJUC)
2) Deputy Director (Extension),
Centre for Extension, Entrepreneurship and Professional
Advancement (APEEC)
3) Deputy Director
Distance Education and Learning(IDEAL)/
Center for External Education.
4) Deputy Dean (Student Affairs & Alumni)
Faculty of Educational Studies
5) HONORARY SECRETARY, ACADEMICS ASSOCIATION
OF UPM
Qualifications
• Bachelor of Agriculture Science, Universiti
Pertanian Malaysia (UPM), (1981).
• Master of Science (Agric.) Ehime
University, Japan (1990)
• Doctor of Philosophy (Extension), Ehime
University, Japan (1993).
(SPECIALIZATION: Adult education and
extension education)
Graduate Level:
1)
Principles of Adult Education
2)
Multicultural Influence in HRD
3)
Extension Education
4)
Extension Program Evaluation
5)
Distance Education
Undergraduate Level:
6)
Andragogy
7)
Extension Administration
8)
Policy Development
9)
Change Management
10)
Multicultural Influence in Organization
11)
Japanese Language
OBJECTIVES:
At the end of this course, the students are able to:
• Identify and elaborate key elements of his/her own
culture and other cultures in Malaysia/own
country
• Analyze and relate key elements of culture
(cultural dimension) to the intracultural,
intercultural, and crosscultural Malaysian
workplace
• Discuss and provide solution to issues and
challenges in working across cultures,
SYNOPSIS:
• This course emphasises the influence of
multiculture on human resource
development, the sensitivity of multiculture
on labour force in Malaysia and at the
international level, cross-cultural and
intercultural management of international
corporations).
EVALUATION OF MULTICULTURAL
INFLUENCES IN HRD
(DCE5130)
1. Assignment 1
10%
2. Assignment 2 (Article Review)10%
3. Assignment 3
15%
4. Assignment 4 (Case Study)
(Group)
25 %
3. Final exam
30%
ASSIGMENT 1
• What is your understanding of your own value in
your culture?
• Identify your core value (can be more than one
values).
• Describe the value/s by using the key elements of
culture (underlying assumption, value, symbol,
ritual and hero). The assignment should be based
on your own observation and experience. Some
references may be useful.
• (At least 10 pages. 1.5 spacing)
• Due date: 2nd Face to Face
ASSIGMENT 2 (Individual)
• Search for ONE research article related to multicultural
influences in HRD/organization.
• Review and discuss your chosen article based on your
understanding of :
1.
2.
cultural dimensions
the following article:
“FACILITATING HARMONY IN DIVERSITY: USING
DELIGHTS, PUZZLES AND IRRITATIONS TO MEET
THE CHALLENGE OF DIVERSITY” (provided in the
file or at www.amautainternational.com/iaf2000/Abdullah2.PDF)
• (At least 3 pages. 1.5 spacing)
• Due date: 3rd Face to Face
ASSIGMENT 3
• How Malaysian manager manage the
organization? (intracultural or intercultural
organization?
• Select one or two cases/activities on how manager
manage the organization from cultural perpective
(in terms of leadership, communication,
motivating, managing conflict etc.) The
assignment can be either based on your own
experience or others or a research article.
• (At least 10 pages. 1.5 spacing)
• Due date: 3rd Face to Face
ASSIGMENT 4
CASE STUDY (GROUP ASSIGMENT)
• How foreigners manage and need to know about managing
in Malaysia (Cross-cultural Organization)?
• The students are expected to do a series of interview the
foreigners (particular from western countries, Japan,
Korea, Taiwan or Africa’s) who worked in Malaysian
organizations (company, NGO, government).
• At least three foreigners of managerial level should be
interviewed.
• Focus of the paper is how foreigners manage the
organization from the cultural perspective, the issues and
problems, their expectation, misunderstanding, etc.
• (At least 15 pages. 1.5 spacing)
• Due date: Final Exam for Master Program
FINAL EXAM
• Focus will be given on the ability of students to
analyse key dimensions/elements of own culture
and other cultures, and relate and propose
solutions to issues and challenges in the
multicultural workplace contexts.
REFERENCES
MAIN:
• Asma Abdullah (1996). Going Glocal. Malaysian Institute of
Management. Shah Alam. Malaysia (Asma Abdullah (2006). Ke arah
glokal : dimensi budaya dalam pengurusan Malaysia. Penterjemah Zol
Azlan Hamidin. Institut Terjemahan Negara Malaysia, Kuala Lumpur:)
• Asma Abdullah And Aric Low (2001). Understanding the Malaysian
Workforce. Guidelines for Managers. Malaysian Institute of
Management. Shah Alam. Malaysia.
• Asma Abdullah( 2001). Pengaruh Nilai Kebudayaan Melayu Dalam
Pengurusan Di Malaysia. Ph.D Dissertation. Fakulti Sains
Kemasyarakatan Dan Kemanusiaan, Universiti Kebangsaan Malaysia
(HD58.7 .A86 2001)
REFERENCES
• OTHERS
1. Adler, N.J. and Gundersen, A. (2008). International Dimension of
Organizational Behavior. (Fifth Edition.). South-Western, Canada.
2. Asma Abdullah and Paul B. Pedersen (2003). Understanding
Multicultural Malaysia : Delights, Puzzles & Irritations. Prentice Hall,
Petaling Jaya. 2003
3. Hofstede, G.H. and Hoftede, G.J. (2005). Cultures and Organizations:
Software of the Mind. Revised and Expanded 2nd edition, UK: McGraw
Hill.
4. Schein, E.H. (1997). Organizational Culture and Leadership, JosseyBass, UK
COURSE CONTENT
Part 1:
(FACE TO FACE 1)
Key elements of My Own Culture and other cultures in Malaysia
4 PARTS
Part 2 (FACE TO FACE 2)
Relating at the intra cultural, intercultural, cross cultural
Malaysian workplace
.
Part 3 (FACE TO FACE 3)
Issues and challenges in working across cultures, namely:
- when Malaysians go abroad to work
- when foreigners come to live and work in Malaysia.
FACE TO FACE 1
COURSE CONTENT
Part 1:
Key elements of My Own Culture and other cultures in Malaysia
o
An awareness and understanding of one's
own set of values and cultural assumptions, symbols,
rituals, and role models
.
o
An understanding of values of people from different
ethnic groups in the country (Malays, Chinese, Indians
and Others).
o
Cultural Similarities and Differences among Malaysians
Learning outcomes:
The students are able to:
1) Analyse five cultural dimensions
2) Identify and elaborate cultural dimensions of his/her own culture and other
cultures in Malaysia/own country
FACE TO FACE 2 COURSE CONTENT
Part 2
Relating at the intra cultural, intercultural, cross cultural Malaysian workplace
O Similarities and differences in values and underlying assumptions of people
from
different ethnic groups and how they are expressed through
managerial practices
O A working knowledge of the business approaches, protocol, etiquette and
sensitivities as observed by each ethnic group at the workplace
.
O Acquire appropriate skills, strategies and techniques to interact with people from
ethnic groups and cultures for business and social purposes
different
O Forces of Change: Industrialization, Westernization, Modernization, Islamization,
2020, Globalization and their impact in business
Vision
O
Types of workplaces: Intracultural, intercultural and cross cultural
O
Issues and challenges at the Malaysian workplace
Learning outcomes:
The students are able to:
1) compare underlying assumptions (similarities and differences) among people from
different ethnic groups in organization
2) assess the HRD practices/activities in organization from multicultural perspectives (in
terms of leadership, communication, motivating, managing conflict etc.)
FACE TO FACE 3
COURSE CONTENT
Part 3
Issues and challenges in working across cultures, namely:
- when Malaysians go abroad to work
- when foreigners come to live and work in Malaysia.
o
An awareness and understanding of values and underlying assumptions of
people from different cultures in business settings (Americans,
Japanese, Australians, Canadians, Germans, Swedes, etc)
o
A knowledge of work practices as observed in different cultures:
concept of time, completed staff work, ethics, work
relationships,
.
protocol, etiquette and sensitivities as observed by each culture
o
Acquire appropriate skills, strategies and techniques to interact with the
host culture for business and social purposes
o
Issues and challenges of international management
o
Managing cross cultural interactions in business settings
Learning outcomes:
The students are able to:
1) Analyze cultural dimensions to multicultural workplace
2) Discuss and provide solution to issues and challenges in working across
cultures