CPAN 410
& GAME 410
Project Management
Nicoleta Zouri
Email:
nicoleta.zouri@humber.ca
1. Assignments
2. Case studies/Quizzes
3. Midterm Exam
4. Final Project – teams
Note: must obtain 60 or more in the
midterm exam and final project for the
assignments and case study to count.
Passing grade for course is 60.
-Explaining the difference between projects and nonprojects
-Understanding the characteristics of a project
- Understanding the reasons for both failure and
project success
- Explain the difference between an IS project and a
non-IS project
- Define Key terms in project management
- Describe tools and technique used in project
management
- Understand the history of project management

Project: a planned undertaking
of related activities to reach an
objective that has a beginning and
an end

Project Management Institute (PMI): an
association designed to bring together project
management professionals and systematically capture
project management knowledge. As of 2006 it has a
membership of 214,000 people from 159 countries. PMI
delivers educational services and offers certification as a
Project Management Professional for those with
extensive project management experience. PMI
publishes 3 periodicals: PMI Network, Project
Management Journal and PM Today. www.pmi.org
 Stakeholder: a person who has
interest in a new or existing project
 Project Sponsor: a member of
the organization who is responsible
for the high level support of the
project
 Project Manager: a person
with a diverse set of skills – general
management, leadership, technical,
conflict management, and customer
relationship management – who is
responsible for initiating, planning,
executing, controlling and
monitoring and closing down a
project.
Why Undertake a Project?
- To take advantage of a
business opportunity
-
To solve a business problem
Project failures:
• About 40% of al IT projects fail to meet business
requirements
• The average cancelled IT project is scheduled to last 27
weeks and is canceled on week 14. AT least $1 million
spend on work without successful business outcome
• The average IT organization ties up 10 % of its IT staff
on work that contributes no value to the business
• Project team members are usually aware 6 weeks of
project failure before its finally cancelled by
management
Project Failure
(French Study)
Examples of Project failures:
– Projects that finish over budget
– Not completed on time
– Projects finished on time and on budget but
failed to deliver a system that met
stakeholders expectations
Top Five Causes of
Project Failure
(OASIG Study)
1. Lack of attention to human and organizational
factors
2. Poor project management
3. Poor articulation of user requirements
4. Inadequate attention to business needs and
goals
5. Failure to involve users appropriately
2004 Study by Wallace & Keil
1.
2.
Lack of executive support
Lack of user involvement
3.
Inexperienced project manager
4.
Inexperienced team members
5.
Unclear business objectives
6.
Unreliable estimates
7.
Lack of effective project management methodology
8.
New software infrastructure
9.
Unstable organizational environment
10. Unreliable outside suppliers
Most causes are of social and
organizational issues.
Failure to correctly estimate costs,
duration or complexity of the project.
Incorrect estimation of different
aspects of project during any phase can
result in failure
Unique Feature of IS projects (7 unique
feature for IS projects):
–
–
–
–
Technological context is in continuous flux
Difficulty in hiring and retaining experienced IT project employee
Management of extensive user involvement necessary in IT projects.
Need to understand established systems development methodologies
and how these can be integrated into a project management
framework.
– The attempted solution may never been tried before ( build a system
with a new functionality)
– Managing Project Scope: the scope is likely to change in many
projects
– Technologies might change during the course of the project (a new
version of the system might be released; company might adopt new
version or move to a new technology)
IS Project Complexities
Project Management
• The application of knowledge, skills, tools and
techniques to project activities to meet project
requirements.
Project Management Process
Groups: Initiating, Planning,
Executing, Controlling and Closing
a Project.
Project Management Life Cycle:
The phases a project goes through
from concept to completition.
Project Management Life Cycle
• Initiate – potential projects are identified and evaluated in
terms of importance to the organization
• Plan – scope, time, cost and risk management planning
takes place
• Execute – project plan is followed
• Control – project performance is measured against the
project plan
• Close – final paper work completed and sign off by all
stakeholders
Various Project Management
Tools/Techniques
• Gantt Chart
– Tool that can be used to plan and track project activities
• Critical Path Method (CPM)
– A method used for determining the sequence of task activities that
directly affect the completion of a project
• Program Evaluation and Review Technique (PERT)
– A technique that uses optimistic, pessimistic, and realistic time to
calculate the expected time for a particular task
• Microsoft Project
– Most widely used project management software
– http://office.microsoft.com/en-us/project/default.aspx
• Application Service Provider (ASP) software
– Web hosted project management software
• Industry-Specific software
– Software which addresses a specific industry or environment
Work Breakdown Structure
(WBS): a listing of the activities
necessary for the completition of a
project.
Gantt Chart: a bar chart showing
the start and end dates for the
activities of the project.
Gantt Chart
Network diagram: a schematic
display that illustrates the various
tasks in a project as well as their
sequential relationship.
Project Management Body of
Knowledge (PMBOK): A
repository (warehouse/storage) of
the key project management
knowledge areas.
Project Management 9 Core Areas
of Knowledge:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Project Integration Management
Project Scope Management
Project Time Management
Project Cost Management
Project Quality management
Project Human Resources Management
Project Communication Management
Project Risk Management
Project Procurement Management (outsorcing)
1. Project Integration
Management
•
•
•
Project plan development
Project plan execution
Integrated change control
2. Project Scope Management
•
•
•
•
•
Initiation
Scope planning
Scope definition
Scope verification
Scope change control
3. Project Time Management
•
•
•
•
•
Activity definition
Activity sequencing
Activity duration estimating
Schedule development
Schedule control
4. Project Cost Management
•
•
•
•
Resource planning
Cost estimating
Cost budgeting
Cost control
5. Project Quality management
•
•
•
Quality planning
Quality assurance
Quality control
6. Project Human Resources
Management
•
•
•
Organizational planning
Staff acquisition
Team development
7. Project Communication
Management
•
•
•
•
Communication planning
Information distribution
Performance reporting
Administrative closure
8. Project Risk Management
•
•
•
•
•
•
Risk management planning
Risk identification
Quantitative risk analysis
Qualitative risk analysis
Risk response planning
Risk monitoring and control
9. Project Procurement
Management (outsorcing)
•
•
•
•
•
•
Procurement planning
Solicitation planning
Solicitation
Source selection
Contract administration
Contract closeout
The History of Project
management:
Ancient Egypt – construction of
pyramids
 Modern PM start as early as 1800 –
railway development

 Henry Lawrence Gantt,
mechanical engineer, developed
Gantt chart, a tool used to plan and
track project activities.
Technology for Project
Management:
• 130 Web-based project management providers
available
• Project Management software can be industry
specific such as: AbacusPM for fabricators,
SYMPAQ SQL for accounting, CS/10,000 for
Information Systems, Teamwork, low end software
systems: Primavera, Copper 2004, high end: eFPro
Manager.
• The most well know software is MS Project.
Industry Specific Software
Questions
Assignment
• Read chapter # 1, & 2