16-1 Chapter 16 Wholesaling and Physical Distribution 16-2 McGraw-Hill/Irwin Copyright © 2004 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter Goals • Nature and economic justification of wholesaling • Role of wholesaling in the distribution process • Differences across three categories of wholesaling middlemen • Major types of merchant wholesalers, agent middlemen, and manufacturer’s sales facilities • Nature and purpose of physical distribution • Systems approach to physical distribution • How physical distribution can strengthen a marketing program and reduce costs • Five subsystems within physical distribution 16-3 McGraw-Hill/Irwin Copyright © 2004 by The McGraw-Hill Companies, Inc. All rights reserved. Wholesaling WHOLESALING All activities related to the sale of goods and services to businesses and other organizations For resale, use in producing other products, operating an organization 16-4 Economy of Transactions in Wholesaling 16-5 Size of the Wholesale Market 16-6 Profile of the Wholesaling Middleman 16-7 Share of Wholesale Trade 16-8 Full-Service Wholesalers’ Services 16-9 Agent Wholesaling Middlemen Manufacturers’ Agents Auction Company 16-10 Brokers Selling Agents Which Type of Middlemen to Use? 16-11 Physical Distribution PHYSICAL DISTRIBUTION LOGISTICS All activities involved in moving the right product to the right place at the right time 16-12 Physical Distribution Reduce costs Gain Differential advantage Supply Chain Management 16-13 Fulfillment In E-commerce Coordinated logistics Strategic Use of Physical Distribution Improve Customer Service Create Time and Place Utilities Influence Channel Decisions 16-14 Reduce Distribution Costs Stabilize Prices Control Shipping Costs Physical Distribution Order Processing Electronic Data Interchange 16-15 Inventory Control Customer Service Economic Order Quantity 16-16 Inventory Location and Warehousing Types of Warehouses Public Private Materials Handling 16-17 Comparison of Transportation Methods 16-18 Comparison of Transportation Methods 16-19 Transportation 16-20 Major Modes Intermodal Transportation Freight Forwarders Packagedelivery Key Terms and Concepts • • • • Wholesaling Wholesaling middlemen Merchant wholesaler Agent wholesaling middleman • Manufacturer’s sales facility • Manufacturer’s sales branch • Manufacturer’s sales office 16-21 McGraw-Hill/Irwin • • • • • • • • • • Full-service wholesaler Truck jobber Drop shipper Manufacturers’ agent Broker Selling agent Auction company Import-export agents Physical distribution Fulfillment Copyright © 2004 by The McGraw-Hill Companies, Inc. All rights reserved. Key Terms and Concepts • Online category manager • Supply chain management • Total cost concept • Contract logistics • Physical distribution management • Electronic data interchange (EDI) • Economic order quantity (EOQ) 16-22 McGraw-Hill/Irwin • Just-in-Time • Market response system • Collaborative, planning, forecasting, and replenishment (CPER) • Enterprise resource planning (ERP) systems • Private warehouse • Public warehouse • Distribution center Copyright © 2004 by The McGraw-Hill Companies, Inc. All rights reserved. Key Terms and Concepts • Containerization • Intermodal transportation • One-stop shipping • Freight forwarder • Package-delivery firms 16-23 McGraw-Hill/Irwin Copyright © 2004 by The McGraw-Hill Companies, Inc. All rights reserved.