ZED MIBA Working Group 26-27 January 2016 1. Financial Statement & Membership update 2. Comms & Admin • Montreal Convention – voting paper • Leave of Absence – possible voting paper • Fees for upcoming year Agenda 3. Taxes • Survey Results • APD – Update 4. Website • Agreement Infonia/ZED MIBA • Website running costs - voting paper 5. 6. AGM 2017 - Gala dinner Financing – voting paper Fares • Consistence of fare tables Economy vs. Premium vs Business - possible voting paper • Fares adjustment implementation date – voting paper 7. Cooperation with IATA Passenger Conferences - update 8. AGM 2016 • Agenda Items • Break out sessions 9. AOB Working Group 26-27 January 2016 Financial Statement Working Group 26-27 January 2016 Membership update October 2015 October 2015 October 2015 November 2015 British Midland Reg. Airways Ltd TAAG Angola Airlines Tigerair Taiwan Co. Ltd Thomas Cook Airlines Limited BM-480 DT-118 IT-608 MT-881 Melissa Sharpe Pierre Le Faou MingYen LEE Stuart Shires United Kingdom France Chinese Taipei United Kingdom Working Group 26-27 January 2016 Tax Survey Results Presented by Teresa Miller, F9 and Julie Williams, BA Situation/Problem At the Working Group in Frankfurt, October 2015, we had a presentation on exempted taxes for leisure and duty travel. The wording of the US Ticket Tax Box Service (TTBS) is vague and confusing. The descriptions of non-revenue and no-revenue are interchanged, making it unclear when to exempt specific taxes. We agreed to have a survey on tax exemptions for leisure/duty travel in all countries. Survey Results This survey is limited to tax exemptions for other airline employees traveling on your carrier. It does not include exemptions that carriers might have for their own employees. The results are from sixty carriers who have participated as of Friday, January 22. Tax Survey Results Question 1: Does your home country exempt specific taxes for airline employees traveling for leisure? If Yes, list the country/city, the tax and parties that are exempt in the comment box: Yes = 14 No = 44 No reply = 182 Carriers answering Yes to Question 1: • Adria Airways – INF are exempt • Air France – INF are exempt, VAT applies on all levied taxes for domestic travel • Alaska Airlines – US, ZP do not apply because AS employees travel for free • Allegiant Air – US, ZP, XF, AY • American Airlines – US/ZP, US/XY, US/AY, US/XF • British Airways – in the UK GB tax is exempt for travel in the lowest class for all persons under 12. From March 1, 2016 this extends to those 15 and under. • Cayman Airways – XF and XA • CityJet Limited – YR and UB from LCY • Croatia Airlines – SPU airport exempts HR departure tax on all ID00 tickets (where no fee is collected) • Frontier Airlines – XF is exempt on a ticket with a fee • Hawaiian Airlines – exempt the YQ surcharge to other airlines traveling on HA • Luxair – YQ taxes • Virgin Atlantic Airways – exempt taxes US/AY/XF and YQ, only to US destinations for our employees • WestJet – XT, YQ Tax Survey Results Question 2: Does your home country exempt specific taxes for airline employees traveling for duty? If Yes, list the country/city and the tax that is exempt in the comment box: Yes = 16 No = 37 No reply = 187 Carriers answering Yes to Question 2: • Adria Airways – for duty/DHC travel in Slovenia the tax example are: SI and JJ for ID00 (100% discount?) and Airline Crew on Duty • Air Europa – Spain taxes JD and QV: Airline crew on duty • Air France – C1 are exempted for taxes. VAT (UI) applies on all levied taxes for domestic travel • Alaska Airlines – US, ZP, XA, XY, YC, XF, AY, XG, SQ and CA (for AS employees only) • Allegiant Air – US, ZP, XF, AY • American Airlines – US/ZP, US/XY, US/XA, US/YC, USAY, US/XF • Atlantic Airways – DKK 65FO • Canadian North – Canada SQ • Condor – (nothing listed) • Croatia Airlines – SPU airport exempts HR departure tax on all ID00 tickets (where no fare is collected) • Frontier Airlines – XF, AY, ZP, US are exempt on duty travel when no fare is collected • Hawaiian Airlines – surcharge YQ is exempt to other airlines • Icelandair – Iceland, IS-airport service charge and ZU-passenger fee are exempt for crew traveling on duty • Luxair – YQ taxes • Virgin Atlantic Airways – exempt WC for South Africa and US/AY/XF and YQ for the US • WestJet – XT, YQ Tax Survey Results Question 3: Are there any worldwide tax exemptions on ID tickets that you require clarification? If Yes, please list the country/city and the tax that is exempt in the comment box: Yes = 8 No = 44 No reply = 188 Tax Survey Results Question 3: Are there any worldwide tax exemptions on ID tickets that you require clarification? If Yes, please list the country/city and the tax that is exempt in the comment box: Yes = 8 No = 44 No reply = 188 Carriers answering Yes to Question 3: • Adria Airways – A few countries/airports used YQ code for security/insurance which create(s) confusion as YQ need(s) to be used for fuel surcharge and the correct code for security/insurance is YR • Air France – A few countries/airports now use Q code or YQ code to levy some new charges: HKG/TYO (Q), SEL (YQ)…..Those taxes are used for security/insurance. It creates confusion as it is the same code used for fuel surcharge (not applicable within staff industry) • Alaska Airlines – Canada – YC, XY, XA, SQ, XG on zero value tickets for duty travel • Czech Airlines – US – US, ZP, XF • Hawaiian Airlines – YQ, AY • Lufthansa – Taxes for Mexico and different zones, taxes based on percentage ratios e.g. Columbia • Swiss – HKG departure tax which is in Fares as Q and not normal in tax boxes • WestJet – UK, France Tax Survey Results Question 4: Do you have any other comments with respect to application of taxes? Yes = 9 No = 46 No reply = 185 Carriers Adding Comments to Question 4: • Adria – 1)in myIDTravel are mention of some tax exempt – could be checked with result in survey 2)authenticate source from where we can get this info – for example you will click on city pair and sys will show you which tax are exempt • Air France – how can we use the GDS to automate such taxes: current practice to use ID90N2 is irrelevant in most cases • Alaska Airlines – is it possible to add something similar to what we have for infants when leisure/duty is zero value? EXCEPT PASSENGER TYPE INF WHEN FARE IS ZERO -0• Brussels Airlines – It might be interesting to check with Lsy the list of exemptions as published in myIDTravel • Czech Airlines – there are few taxes where the application is a bit problematic in case of ID tickets, e.g. Sri Lanka – Sri Lanka Intl PTA Surcharge / EJ //Cost Rica – baggage inspection fee/A1, Boarding tax/B1 • Lufthansa – would like to have an annual process to revalidate the worldwide taxes • Qatar Airways – would like to have a list of all taxes exempted for ID travel. Alternately, an authentic source from where we can get this info. • Swiss – an overview for exemption would be handy Tax Survey Results Summary Of the participating carriers, 14 say their country has some tax exemptions. As you can see from the survey, there is confusion. Since the tax rules are open to interpretation ZED/MIBA will work with IATA to provide a document listing exemptions and to clarify the wording. The survey remains open. If you have not participated, we would appreciate your comments. ZED-MIBA Working Group MADRID 26-27 JANUARY 2016 UK-APD - Update 18 Re-cap of issue o From 01 March 16 young people aged 12-15 would be exempt from paying UK departure tax (when travelling in basic economy class) for all flights departing from any UK airport o Exemption has to be proved by presence of age and date of birth in the passenger name record of the transporting airline o ZMF, and the airline industry at large, had no existing way to identify or price these passengers 19 ZMF solution o Shared at Frankfurt Workshop in September 2015 o New designator of ZYP to be added to the ticket to identify this passenger type o Online vote – passed o Airlines must work with their internal departments and service provider to enable in time – from a booking/faring and listing perspective N.B. it was deemed too confusing to only employ the use of this designator for journeys involving travel ex-UK. Therefore it was accepted that it would be used for all journeys (unless bilaterally agreed) 20 Fares Filing solution o New PTC tabled with ATPCo o Passenger type code Znn (where nn=age) to trigger the following: - adult fare - GB exempt - ZYP added as ticket designator N.B. As it was deemed inefficient to create a corresponding GB tax-exempt PTC for every PTC that includes passenger types under 16 years, a decision was made to use just one, Znn @ the ZEA level and accept that 12-15 year olds are not described in accordance with their relationship to the employee 21 CAT25 – Znn/ZYP 22 CAT25 – ZEA 23 myIDTravel o Finally agreed to fund solution to suit all permutations/carriers – though it was a grey area as to who would fund this. o I have fielded questions from Klaus Michel and as necessary sought answers from my interline pricing teams relating to outstanding quandaries and issues o Have tested with a few carriers who have approached me 24 What issues have you encountered? • Open discussion 25 ZED-MIBA Forum Workshop Madrid, 26th – 27th January 2016 Fee for coming year to be set in October the previous year 26 Current situation Currently, the fee for the current year is determined and advised to the Members at the AGM. The fee includes • the IATA administration fee (fixed); • website running costs (if not covered from the existing funds); and • website enhancements costs if voted for at the AGM. In the ISTA agreement, there is no specification or time frame setting the fee determination. 27 Situation / problem As the AGM is usually held in March or April and the budgeting for the coming year is done in September / October / November the previous year, it is complicated to predict and budget an amount that is not yet known. The cost cutting is a big issue and thus, the budgeting is very important throughout the industry. 28 Proposal For 2016, a voting paper will be presented at the AGM proposing the website running costs for 2016 & 2017 to be covered from the existing funds. There are no website enhancements planned for 2016. The IATA administration fee is fixed at 250 USD. 29 Proposal Thus, if the proposal for the website running costs for 2016 and 2017 passes, for 2016, the fee is 250 USD only. For 2017, the same would apply. During AGM 2017, it will be clear if we can cover the website running costs for next year (2018) too (and a voting will be performed). Thus, the proposal is to determine the fee for the FOLLOWING year at the current year AGM. If there is any project involving a fee increase at any AGM, such increase shall be applied for next year fee. 30 Proposal EXAMPLE At AGM 2017, it will be clear whether we have any funds left for website running costs of 2018. There would be a voting on a project involving a fee of 45 USD per member. The fee for 2018 will be as follows: - IATA administration fee USD 250 - Website running costs for 2018 USD 100 - Project USD 45 TOTAL USD 395 31 Issues to be solved • What if there is a project requiring immediate action? • Shall we keep a minimum contingency fund (e.g. USD 15,000) for such situations? • Do we need to vote for this principle and update the ISTA accordingly? Proposals and comments welcome 32 End of day One 33 Welcome back ZED MIBA Working Group 34 Fares Fares consistency Economy versus Premium Economy versus Business Working Group 26-27 January 2016 Fares adjustment 1st November 2015 The adjusted fares to be used as of 1st November 2015 were calculated and presented in FRA workshop. Since the vote of AGM 2015, it was the first time that new fares were introduced: • Lower fares for Business Medium positive space (150$ to 200$ lower) Fare type: Business Positive space (CIDM**S1/C1- CIDZ**R1) Medium ZM/MM • Premium Economy fares USD Fare 1-nov.-14 286 376 446 656 956 976 1056 1256 36 1306 USD Fare Scale AGM 15 172 202 302 502 602 702 902 1102 1302 Working Group 26-27 January 2016 Side effects of the new pricing structure 2015 Remainder of the principles of the pricing structure: • The baseline is Medium fare level, zone 1, in Economy and Business classes of service • Fare amounts for ZM level increase zone by zone by a predetermined fixed amount • Fare amounts for each fare level (i.e., Low and High) are determined by applying a predetermined amount above or below the Medium fare level • New Premium Economy fares are based on Economy fares • The adjustment process is applied to baselines and all other fares are being calculated with predetermined amounts 37 Working Group 26-27 January 2016 Change of the pricing structure? SITUATION/ PROBLEM • Currently, there are 4 base line fares: ZM zone 1 for Economy and ZM zone 1 for Business (space available and positive space). • All other fares in Eco and Business are determined by applying a predetermined amount above or below baselines • Because of this pricing structure, Premium Economy fares might result in higher fares than Business 38 Working Group 26-27 January 2016 Example of positive space fares All fares are based on the determination of the baselines 39 Working Group 26-27 January 2016 Example of positive space fares: Nov 2015 High Zone Distance in miles USD Fare 1-nov.-14 1 1 - 450 YIDMH1S1/C1- YIDZH1R1 ZH/MH ZH/MH USD Fare New USD Fare Scale AGM 15 1-nov.-15 167 167 Fare type: Business Positive space (CIDM**S1/C1- CIDZ**R1) + 91 $ ZM/MM New USD Fare 01-nov-15 172 158 Fare codes (bilaterally agreed) ZM/MM USD Fare Scale AGM 15 ZM/MM New USD Fare 01-nov-15 xIDZM1S1/C1/R1 167 161 Distance in miles 1 - 450 ZM 161 ZM/MM USD Fare Scale AGM 15 USD Fare 1-nov.-14 1 Pricing structure 2015 Baseline Medium Zone Pricing structure CIDMM1S1/C1- CIDZM1R1 286 Fare type: Economy Space Available (xIDM**S1/C1- xIDZ**R1) Zone 1 Distance in miles 1 - 450 We had to adjust the Business fare to 161 USD for zone 1 Business Medium November 2015 40 Working Group 26-27 January 2016 Change of the pricing structure? SOLUTION/ PROPOSAL • Keep 2 base lines for ZM zone 1 Economy only (with a yearly adjustment) • Create an add-on for Business Medium zone 1 based on the High Economy level Business baseline zone 1 = High Economy Z1+ a premium of 5$ Because Premium Economy Medium = Economy High, Business levels will always be above Premium Economy fares. 41 Working Group 26-27 January 2016 Change of the pricing structure? Example for space available fares: Business zone 1 = High Economy Z1+ a premium of 5$ = Medium Economy Z1 + 25 $ Fare type: Economy Space Available (YIDZ**R2) Zone 1 Distance in miles 1 - 450 MEDIUM 29 LOW Baseline HIGH 20 (*) ZM Eco -10 $ ZM Eco 49 + 20 $ Fare type: Business Space available (CIDZ**R2) Zone 1 Distance in miles 1 - 450 MEDIUM 54 ZM ECO LOW + 25 $ ZM Business HIGH 44 -10 $ ZM Business 74 + 20 $ Fare type: Premium Space Available (WIDZ**R2) Zone 1 Distance in miles 1 - 450 MEDIUM= ZH Economy 49 Z1 ZH Eco ZL = ZM Economy ZH= ZH+ZL Economy 29 69 42 Z1 ZM Eco ZH+ZL Working Group 26-27 January 2016 Change of the pricing structure? Example for space available fares 2015 Fare type: Business Space available (CIDZ**R2) Zone Distance in miles MEDIUM LOW HIGH New 2015-16 New 2015-16 New 2015-16 1 1 - 450 54 52 44 42 74 72 2 451 - 750 74 72 64 62 94 92 3 751 - 1600 84 82 69 67 114 112 4 1601 - 3200 174 172 124 122 274 272 5 3201 - 4080 189 187 134 132 299 297 6 4081 - 5000 199 197 139 137 319 317 7 5001 - 6100 299 297 219 217 459 457 8 6101 - 7100 399 397 269 267 659 657 9 7101 - 9999 489 487 309 307 849 847 43 Working Group 26-27 January 2016 Change of the pricing structure? Example for positive space fares: Business zone 1 = High Economy Z1+ a premium of 5$ = Medium Economy Z1 + 96 $ Fare type: Economy Positive space (YIDM**S1/C1-YIDZ**R1) Zone 1 Distance in miles 1 - 450 MEDIUM 70 LOW Baseline HIGH 36 ZM Eco -34 $ ZM Eco 161 + 91 $ Fare type: Business Positive space (CIDM**S1/C1- CIDZ**R1) Zone 1 Distance in miles 1 - 450 MEDIUM 166 ZM ECO LOW + 96 $ ZM Business HIGH 75 -91 $ ZM Business 350 + 184 $ Fare type: Premium Positive Space (WIDM**S1/C1- xIDZ**R1) Zone 1 Distance in miles 1 - 450 MEDIUM= ZH Economy 161 Z1 ZH Eco ZL = ZM Economy ZH= ZH+ZL Economy 70 197 44 Z1 ZM Eco ZH+ZL Working Group 26-27 January 2016 Change of the pricing structure? Example for positive space fares 2015 Fare type: Business Positive space (CIDM**S1/C1- CIDZ**R1) Zone Distance in miles MEDIUM LOW HIGH New 2015-16 New 2015-16 New 2015-16 1 1 - 450 166 161 75 70 350 345 2 451 - 750 196 191 140 135 460 455 3 751 - 1600 296 291 145 140 550 545 4 1601 - 3200 496 491 310 305 800 795 5 3201 - 4080 596 591 410 405 1150 1 145 6 4081 - 5000 696 691 420 415 1200 1 195 7 5001 - 6100 896 891 650 645 1350 1 345 8 6101 - 7100 1096 1 091 750 745 1500 1 495 9 7101 - 9999 1296 1 291 875 870 1650 1 645 45 Working Group 26-27 January 2016 Fares Premium Economy prime code W Working Group 26-27 January 2016 Updated IATA resolution 728 Passenger Tariff Conferences Composite meeting in October 2014 adopted changes to its Resolutions to provide a framework under which airlines can introduce interlineable fares for their premium economy products. To ensure that airlines have sufficient time to prepare, 1 October 2015 had been established as the implementation date by the Passenger Tariff Conferences Composite meeting and the Passenger Services Conference meeting in October 2014. 47 Working Group 26-27 January 2016 Updated IATA resolution 728 48 Working Group 26-27 January 2016 Change within ZMF documents 2 documents need to be updated: • ISTA Add the prime code W for Premium Economy 49 Working Group 26-27 January 2016 Change within ZMF documents • Appendix fares Add the prime code W for Premium Economy Add the pricing structure for Premium Economy 50 Working Group 26-27 January 2016 Cooperation with IATA Passenger Conference 51 Working Group 26-27 January 2016 Kick-off meeting Date: 24 November 2015 Place: IATA Geneva Participants: ZMF: Isabelle & Ivana IATA: Eric Leopold (Director, Transformation) Alban Sato (Manager, Tariffs and Res. Standards) Henry Coles (Manager, Airline Distribution Standards) Valérie von Glasow (Member Service Centre) 52 Working Group 26-27 January 2016 General conclusions IATA has confirmed member airlines can join Extranet sites to access: • • Meetings calendars Meetings agenda and other documentation Memos and other documents Smaller sessions or conference calls to be held between ZMF Council representatives and IATA (Alban, Henry and Dave). 53 Working Group 26-27 January 2016 IATA Standard Setting Activity • Resolutions require unanimous agreement of accredited representatives participating in Conference. • Representatives are designated by airline CEOs, and can exercise the airlines vote. • Some resolutions (e.g. IATA Reso 788) require agreement from both Passenger and Cargo Services Conferences. • Changes to Recommended Practices require a 2/3 majority. • Changes require endorsement of process-owning committees, eg. Ticketing or Reservation Committee. ZMF members are encouraged to coordinate with their respective airline’s representatives at the conferences and working groups to obtain the necessary agenda/reports and ensure that they are aligned 54 Working Group 26-27 January 2016 IATA Projects (*) • IATA Consolidated Exchange Rate (ICER) - implemented • New Distribution Capability (NDC) - ongoing • Review of taxes - ongoing (*) Projects that may have an impact on ID Travel 55 Working Group 26-27 January 2016 IATA Projects – New Distribution Capability (NDC) • Similar concept as used by the low-cost carriers, i.e. direct interaction between airlines and the customer via an XML-based data transmission standard • NDC is optional, but gives airlines the capability to • Control of inventory • Control pricing, possibly without using filed content 56 Working Group 26-27 January 2016 IATA Projects – New Distribution Capability (NDC) Current distribution process Fares Schedule GDS Travel Agents Availability Travelers e-commerce engine Future with NDC Airlines (Airlines offer Management system Content aggregators (GDS / platforms) = NDC 57 Travel Agents Travelers Working Group 26-27 January 2016 IATA Projects – New Distribution Capability (NDC) • Some pilots have begun using some messages. • NDC = indirect distribution channel, thus, for the moment NDC is dedicated for travel agents and corporates ONLY • ID tickets are distributed through direct channel, thus, no impact at this stage • Further details at www.iata.org/ndc Future… XML standard might be introduced for interlining too The future of EDIFACT message standard maintenence is also being investigated. 58 Working Group 26-27 January 2016 IATA Projects – IATA Consolidates Exchange Rate (ICER) • ICER is a single source of exchange rates applied to convert fares and charges from one currency to another • Already implemented by GDS pricing engines for pricing and ticketing since 1 April 2015 • Can be subscribed for a fee, and is updated on a daily basis. • Includes specific local restrictions (e.g. Venezuela) 59 Working Group 26-27 January 2016 IATA Projects – Review of complex taxes • IATA & ATPCO are currently reviewing complex taxes • ZMF will provide IATA with the results of our survey • Update of taxes is under the responsibility of each carrier • A dedicated area for ID exemptions could be considered within TTBS (Ticket Tax Box Service) report 60 Working Group 26-27 January 2016 AGM 2016 • Industry changes – open discussion (retirees in the mandatory category, definition of parents, siblings, dependent child) Peter / SK Working Group 26-27 January 2016 AGM 2016 • Break-out sessions • Fares & Taxes? • Website (online concurrence tool, new design) • ZMF Basics & news (Znn/ZYP, Prime code for Premium Economy) • Other sessions • New members & Members‘ duties • Meet your Council Working Group 26-27 January 2016 AOB • None received Working Group 26-27 January 2016