8 Assessment of Students Assessment of Students Updated January 2012 8 Assessment of Students Introduction The precise operation of the principles laid down in Chapter 8, Assessment of Students, of the Quality Handbook, may vary in collaborative provision according to the nature of the relationship and operational arrangements agreed at the approval stage for the partnership and course delivery. 8.1 Conduct of examinations 8.1.1 8.1.2 8.1.3 8.1.4 8.1.5 8.1.6 8.1.7 8.2 Invigilators and their duties In the examination room: before the examination In the examination room: during the examination In the examination room: after the examination Faculty-based and off-site examinations Computer based examinations Assessment of students with disabilities Students and Assessment 8.2.1 8.2.2 8.2.3 8.2.4 8.2.5 8.2.6 8.2.7 8.2.8 8.2.9 8.2.10 8.2.11 8.2.12 Assessment at the University of Bedfordshire Students and Assessment Anonymity of assessment Feedback to students and access to material after assessment Assessment of courses and units Submission of assignments The grading process Outcomes of assessment Preparation of assignments and examinations General provisions governing assessment for awards of the University Extenuating circumstances Provision of certificates Assessment of Students Updated January 2012 8.1 Conduct of examinations 8.1.1 Invigilators and their duties 1 For each invigilated examination there shall be designated, by the Examinations Officer, a senior invigilator responsible for the conduct of the examination from the time that examination papers are collected from the Examinations Office to the time that the completed scripts are returned. The senior invigilator will work together with such other invigilators as may be necessary. These invigilators and senior invigilator will be composed of members of academic staff and representatives from the professional invigilation pool. Some academic colleagues will be associated with the course being examined, and they will be required to confirm to the relevant Faculty, three weeks prior to the date of the examination, that they are aware of its date, time and place. 2 Instructions for invigilators produced by the Examinations Office will be issued on arrival by the Examinations Office. All invigilators must be present in the examination room at least thirty minutes before an examination is due to begin, and must sign in with the Examinations Office on arrival and again on departure. The senior invigilator should collect the examination papers from the Examinations Office and must check that the room has been appropriately set out, and that all necessary equipment and materials are available to the candidates, as well as familiarising him/herself with any specific instructions which may apply. 3 For each examination, the appropriate Dean or nominee and the Examinations Office will be responsible for allocating staff to act as invigilators. The number of such invigilators required will be notified to the Dean by the Examinations Officer. These invigilators must not include the internal examiner for the unit or units being examined; the internal examiner must be present in the main examination room at least thirty minutes before the examination is due to start, and should remain in the room for thirty minutes after the start of the examination (and make arrangements to be consulted with regard to any other venues within 30 minutes of the start of the examination). He or she must notify the responsible officer within the faculty where he or she can be contacted for the duration of the examination. 4 The internal examiner is responsible for ensuring that any special equipment or materials, specified in the examination paper as provided by the University, have been delivered to the examination room. 5 The senior invigilator must ensure that the arrangements within the examination room are satisfactory: in particular that the examination tables are laid out to the specification from time to time determined by the University, and that students are able to gain access only to those materials specifically permitted by the rubric of the examination. If desks to be used by students have been labelled with their numbers, no student may, except with the specific permission of the senior invigilator, use any desk other than that allocated. 6 The invigilators, under the supervision of the senior invigilator, are responsible for: 7 recording the presence of candidates in the examination room; distributing the examination papers to candidates; ensuring that any materials required for the examination are available to all candidates; receiving, and recording the receipt of, surrendered scripts; and collecting unused examination books. If the senior invigilator becomes aware of an apparent irregularity during the examination, he or she shall take such action as may be considered necessary and is consistent with the Assessment of Students Updated January 2012 instructions issued to senior invigilators and shall inform the Examinations Officer in the senior invigilator's report. 8 The senior invigilator is responsible for all decisions made in the examinations room and all other invigilators; staff members and students should refer to the nominated individual for guidance and clarification on all matters. 9 At the end of the examination, the senior invigilator must ensure that all scripts and signature sheets are returned to the Examinations Officer, who is then responsible for passing them on to the appropriate responsible officer. A senior invigilator's report must be completed for every examination, and delivered to the Examinations Office along with the examination scripts. 8.1.2 In the examination room: before the examination 1 In addition to the senior invigilator, there shall normally be at least one invigilator for every 30 to 50 candidates occupying the examination room. A minimum of two invigilators will normally be appointed for each room, and normally there will be at least one invigilator of each sex. A minimum of two invigilators will also normally be required in special needs examinations including cases where there is one candidate to a room. One invigilator must be of the same sex as the candidate. 2 Candidates must bring evidence of identity to the examination and be produced on request (normally a photo ID). Failure to do so may invalidate the examination process. Candidates shall normally have separate desks, each being allowed a minimum of two square metres of floor space, arranged such that there is normally a minimum of 90 cms laterally between desks in accordance with health and safety regulations. Desks must not be arranged in close proximity to exits or fire doors. The senior invigilator shall ensure that the room contains no displayed material which may assist candidates in any way. 3 A clock will normally be provided in the examination room, displayed in such a way that all candidates can see it. Where several clocks are provided, the senior invigilator must ensure that all are in working order and are synchronised. 4 Normally, where more than one examination is being taken in the same examination room, all such examinations should have the same start and finish times. However, if it proves necessary to hold examinations which finish at different times in one room, the arrangement of candidates in the room shall be such as to minimise the disturbance caused by those who leave ahead of others. 5 Examination stationery and other materials shall be placed on desks before candidates are admitted to the room. Candidates should normally be admitted ten to fifteen minutes before the scheduled start of the examination, and only candidates and authorised persons may be present in the examination room after that time. 6 Candidates may bring coats and certain other personal items into the examination room at the discretion of the senior invigilator, which must be left in the area specified by the senior invigilator. Candidates must not be permitted access to any such items during the examination, except in circumstances where the senior invigilator is convinced of a genuine and unforeseen need, and then only with the close supervision of an invigilator. Belongings are left at the owner’s risk. 7 Just prior to commencement of the session the senior invigilator shall make announcements, including informing the students of the duration of the examination and its finishing time, of any special arrangements which apply, and not to leave in possession of any examination notes or equivalent material that may give rise to concerns. Silence should be observed once candidates have entered the examination room. Assessment of Students Updated January 2012 8 Candidates must not be allowed to start an examination until the senior invigilator is satisfied that candidates have the correct question papers and all other materials. On no account must an examination start before the scheduled time. In cases where an examination starts after the scheduled time, the full time allowance must be provided. 9 Students attending but not on the list should be sent to the examinations office to receive a note of authorisation to take the examination. If this is not feasible, the student should be allowed to take the examination but sign the declaration form provided by the examinations office. 8.1.3 In the examination room: during the examination 1 After the senior invigilator has announced that candidates may start, they should not be spoken to or disturbed unless it is essential to do so. Invigilators must ensure that their conduct is such that disturbance to candidates is minimised at all times. No person other than an invigilator may speak to a candidate, except that a member of teaching staff may speak to candidates, individually or collectively, for the purpose of clarifying the requirements of the examination or correcting any errors, but only with the permission of the senior invigilator. 2 No person may be allowed to remove a question paper from the examination room during the first hour of the examination, except for an invigilator who has to answer a query. 3 All candidates must be continuously supervised throughout the examination. The task of invigilation cannot be combined with any other activities, such as reading. Invigilators should remain continuously alert and vigilant, and must not remain confined to one part of the examination room. They must not cause disturbance to candidates by any distracting behaviour. They may not leave the room without permission of the senior invigilator and only if the minimum level of invigilation can be assured. Invigilators must be able to detect any unfair means of assistance being used by a candidate and to respond immediately to any requests from candidates (by means of a raised hand) for assistance. Extra paper, or other permitted materials, should be made available immediately to any candidate who may ask for it. 4 Invigilators must ensure that candidates only have materials on or near their desks which they are allowed to use. No food or drink may be taken into the examination room, by candidates, invigilators or others, with the exception of sweets (including medication and cough sweets) and water. Candidates must not take into the examination room any unauthorised materials or equipment (e g cases, bags or pencil cases; all permitted writing materials should preferably be carried in transparent plastic bags). No electronic devices (eg mobile phones, PDAs, pagers or other form of electronic, radio or wireless application protocol (WAP) communication devices) are permitted in any circumstances. Allowed calculators may be used, unless specifically excluded; notes, textbooks and other written material may not be used unless explicitly permitted. Candidates are not allowed to confer, unless the examination rubric specifically permits them to do so. Neither candidates nor invigilators must indulge in any activity which might disturb candidates during examinations. Any person found infringing these regulations may be asked to leave or be expelled from the examination. 5 Permitted calculators normally will exclude those which require mains electricity supply, those which are noisy in operation, and those which have alphabetic keys and permit storage of quantities of text. 6 Attendance lists should normally be checked after the first half hour and before the end of the first hour of the examination. The senior invigilator, or chosen deputy, should normally walk along the right hand side of each column, noting numbers or names from the cards displayed and follow University procedures for confirming the identity of candidates. 7 Any candidate who arrives up to 15 minutes late may normally be admitted unless the regulations for the examination specifically prohibit it. Details of the candidate’s name, number, subject, time of arrival and reason for lateness should be entered on the invigilator's report forms provided. No extra time will be given to candidates who arrive late. Unless there are Assessment of Students Updated January 2012 known extenuating circumstances, no candidate who arrives more than 15 minutes late should be admitted. 8 Apart from medical or other emergencies, no candidate shall be allowed to leave the examination room during the first hour. In certain circumstances in the case of examinations of one hour’s duration, for example computer based examinations, this will effectively mean before the end of the examination. After this time, candidates may leave at the senior invigilator’s discretion. Any candidate who wishes to leave in order to visit the lavatory should be accompanied by an invigilator of the same sex, and the facilities used must have been examined to ensure as far as possible that no books, notes, materials or other means of communication have been secreted in them. 9 Where examinations of different duration are held in the same room, students should be given an extra five minutes on the time of their examination for each disruption caused by earlier groups of students leaving the exam room. This should be announced to students in advance of the examination. 10 If a student is suspected of cheating in an examination by using notes or any other additional material, devices or sources of information (eg electronic devices), the invigilator must remove the item, sign the candidate’s script at the point the candidate has then reached and note the time alongside the signature. The candidate should then be allowed to continue the examination. All the circumstances (time, examination, candidate’s name and number etc) must be noted on the senior invigilator’s report form, and the confiscated notes should be attached to this report. 11 Where students are suspected of communicating with each other in the examination room, they should be warned. If such communication recurs, one of the offending students must be moved and a note of the time made, along with the senior invigilator’s signature, on both scripts at the point then reached. The details must be noted on the report form. 12 If there is indiscipline or cheating of any kind which disturbs other candidates, the offender should be removed, help having been summoned if necessary. Such action should be taken only as a last resort, and all the circumstances should be noted on the senior invigilator’s report form. 13 If any fault occurs with an examination clock, care must be taken to ensure that students are not misled about the time. The clock should be removed from display, and other clocks used or announcements made at least every half an hour. 14 If the fire alarm sounds, candidates should be instructed to stop writing and await further instructions. The senior invigilator should note the time and go to the door of the examination room to await instructions from an approved officer of the University. If in any doubt, the senior invigilator should order immediate evacuation, instructing candidates to leave all materials in the examination room. When the alarm ceases to sound, the examination should be resumed as soon as the candidates have reconvened, and the lost time should be added at the end. The nature and timing of the interruption must be noted in the senior invigilator’s report. 15 Candidates should be warned when there are fifteen minutes left and that no candidate may leave the examination during the last fifteen minutes. 16 At the end of the examination, candidates should be clearly instructed to stop writing and invigilators must ensure that they do so. Students would only be permitted at this stage to check that their names or numbers have been entered correctly. Candidates must also be instructed to check that their scripts are securely fastened together. 8.1.4 In the examination room: after the examination Assessment of Students Updated January 2012 1 No candidate may be allowed to leave the examination room until all scripts have been collected. 2 Candidates may remove the question papers, except in the case of 'multiple choice' papers or others where removal is specifically prohibited. No other materials may be removed from the examination room: candidates may not take out any rough working, unused examination stationery or other material. Any candidate suspected of attempting to remove material without authority must be stopped and asked to provide such material for inspection. If it appears that the candidate was attempting unauthorised removal the senior invigilator must take possession of the material and note the circumstances in the report, attaching the material to the report. 3 Scripts should be checked against the attendance register and returned with the senior invigilator’s report to the Examinations Office, along with the register of attendance, the examination envelope and any spare question papers. 4 After candidates have left the examination room, all unused materials must be removed from the tables. 8.1.5 Faculty-based and off-site examinations 1 Any examinations arranged outside of the centrally coordinated and invigilated examinations are expected to abide by the same principles as detailed in the above sections. For facultybased examinations, the Faculty Manager shall take the role of the examinations officer. 8.1.6 Computer based examinations 1 For computer-based examinations, normal regulations relating to invigilated examinations will apply so far as is practicable. In CBE examinations, responsibility lies with the senior invigilator to ensure that normal and special procedures and precautions are followed. He/she may wish to use the assistance of learning resources staff where appropriate (such as delivery of instructions to candidates). The senior invigilator must ensure that additional precautions are taken to ensure that irregularities do not occur (particularly the possibility of cheating by the overlooking of adjacent monitors/screens). Where irregularities are observed, procedures should follow as given above, including arrangements for any special circumstances arising to be dealt with. 8.1.7 Examinations arranged at multiple venues 1 Examinations which have to take place across more than one venue at the same time due to the number of students are subject to the regulations noted above; start times should be the same across all provision. Difficulties arising due to the necessity to clarify the requirements of the examination paper or correct any errors must be managed between the senior invigilators for each venue and noted to the examinations office. 2 The unit coordinator responsible for the examination must attend for thirty minutes before and thirty minutes after the start of the examination at the main venue (greatest number of students). 8.1.8 Examinations with split sittings 1 It is necessary to deliver examinations in split sittings when the numbers of students are greater than the resource available, for example: requirements for computer based examinations. Candidates will be required to attend their examination at consecutive times. The examinations officer will notify the candidates through the BREO site and examination notice boards by the use of attendance registers as to the time, date and venue for the examination. Assessment of Students Updated January 2012 2 Candidates are required to sit their examination at the time, date and venue specified, they are not permitted to attend earlier or subsequent sessions of the examination. 3 The examinations office will make sure candidates waiting to enter the second sitting are kept separate from any candidates from the first examination. The senior invigilator will ensure that all candidates from the first sitting have exited the examination room prior to the entrance of the second group of candidates. 8.1.9 Assessment of students with disabilities 1 General provisions for managing the examination of students with disabilities are set out in the Students with Disabilities section of this Quality Handbook. Specific allowances for students with disabilities 2 The Student Disabilities Officer in confirming the mode of assessment will take due account of the form of disability (which will be identified on scripts by a covering letter, issued by the Disabilities Team and which must be inscribed with the student ID number). The extra time allows the student (eg a dyslexic student) to attempt the same content/number of questions. The letter allows the examiner to compensate for presentational weaknesses, which no amount of extra time could put right. The use of an amanuensis 3 An amanuensis may be appointed by the University to transcribe the answers to examination questions of any candidate who is unable to write answers. The amanuensis will not be closely known to the candidate, and will normally be a member of the University’s administrative or academic staff, and a native English speaker. While it may be beneficial for the amanuensis to have some knowledge of the subject of the examination, they do not need to be an expert However, they must be familiar with any special skills which may be required in answering the examination paper, for example the conventions in drawing flow-charts and plotting and labelling graphs. [Note: this may apply in special circumstances to those with short term as well as long term disabilities, e.g. broken limb/arm in plaster. In such cases, according to the student's best interests an amanuensis may be used or the student may have 'mitigated referral' at a later date. Arrangements must be agreed in writing.] 4 The amanuensis will normally be required to act as the invigilator for the candidate, although in exceptional circumstances it is possible that an invigilator will be appointed additionally. The amanuensis will, if acting as invigilator, have the normal responsibilities of invigilators. 5 The amanuensis will be required to transcribe the answers to the examination questions exactly as dictated by the candidate. No help may be given to the candidate, and the amanuensis must not modify the candidate’s wording in any way, nor point out any lack of clarity in the answer as dictated. The amanuensis must not help by providing any interpretation of a question, but should note any ambiguity or inconsistency reported by the student, and include it in the invigilator’s report. 6 In some cases, the student may be unable to read the examination paper. In such cases, but only if instructed to do so beforehand by the Examinations Officer, the amanuensis should explain the instructions on the examination paper and read the questions as many times as the candidate wishes. 7 Before the examination begins, the amanuensis should make himself or herself known to the candidate, and they may engage in conversation concerning the amanuensis’s duties and their way of working together. During the examination, the amanuensis should answer any questions the candidate may ask concerning the examination questions, the instructions contained in the examination rubric, and the amount of time passed or still available. The amanuensis may also, Assessment of Students Updated January 2012 if he or she thinks fit, ask after the candidate’s welfare, and may (if the special conditions permit) suggest the candidate takes a short break. No other conversation may take place between candidate and amanuensis during the examination. 8 The amanuensis must be familiar, before the start of the examination, with the decisions which have been made concerning the conditions of assessment of the candidate, and carry these out. If breaks are permitted, the amanuensis must be aware of the limits which have been set on them. If the candidate appears to be in distress or otherwise in need of relief, the amanuensis should put the candidate’s welfare first, and permit the candidate additional breaks if it is considered necessary for the candidate’s health and well-being to do so. Any such departures from the agreed conditions of assessment must, of course, be reported on the invigilator report form. At an extreme, the examination may be abandoned if the candidate’s condition makes continuation unacceptable. It will be for the board of examiners to determine how to proceed with the candidate’s assessment if the time for the examination is reduced. Assessment of Students Updated January 2012 8.2 The assessment of students 8.2.1 Assessment at the University of Bedfordshire 1 Assessment strategies When assessing learning, we are primarily concerned with supporting and assessing the achievement of the course learning outcomes and progress towards those outcomes. Unit outcomes should be clearly contributing to the achievement of those at the course level. Assessment strategies should be coherent and developmental across a course, supporting learner development and enabling students to achieve their potential. Assessment strategies should strike a balance between high stakes summative assessment and low-stakes formative assessment. Students should experience a wide range of increasingly complex assessment activities designed to support the development of their wider attributes and skills. Standards Assessment practices and processes must be robust and conform to internal and national expectations, ensuring confidence in the reliability, validity and authenticity of grading. Assessment criteria should be clearly specified and aligned to the level of the unit, and used as the basis for marking and grading. Assessment tasks Assessment tasks should relate to the intended learning outcomes of the unit and support the overarching assessment strategy. Assessment practices should be inclusive and equitable; the methods, tasks and processes not advantaging or disadvantaging any group or individual. Assessment task design should minimise opportunities for plagiarism and support academic integrity. Engaging students Students should be supported in developing an understanding of expectations through detailed assessment briefs and active engagement with the assessment process and criteria. Assessment should enable student self-regulation and reflection, giving students the confidence and skills to use the variety of feedback available to them to monitor and regulate their performance. Realistic and balanced assessment workloads should spread the assessment loading and ensure adequate time for the associated learning. Timely and meaningful feedback should support the learning process Reviewing and evaluating Assessment is a collegiate activity which necessitates course teams discussing and agreeing assessment expectations and sharing experiences. Assessment practices should be continuously reviewed and refined to ensure they are effectively supporting students and their learning, and meeting stakeholder requirements. Assessment of Students Updated January 2012 Summative assessment 2 The purpose of summative assessment is to enable students to demonstrate that they have fulfilled the objectives and learning outcomes of their course to the standard required for the award they seek. 3 Educational aims and learning objectives are specified on the Course Information Form (CIF) and Unit Information Form (UIF) at the time of approval of courses and units or through subsequent amendment through processes agreed by the Teaching Quality and Standards Committee. 4 Standards are defined in relation to the Framework for Higher Education Qualifications and the University’s level descriptors, which are those of the South Eastern England Consortium for Credit Accumulation and Transfer (SEEC). Formative assessment 5 The purpose of formative assessment is to enable students to monitor and improve their performance. All courses are required to have effective mechanisms in place to ensure that students receive feedback that enables them to continuously improve. 6 All in-unit summative assessments must provide post-marking formative feedback unless otherwise agreed as part of the approval of the unit concerned. Students may have other opportunities to receive formative feedback. Where this is an additional part of the curriculum course teams and Unit Co-ordinators are free to amend such processes without further University approval provided that all students within the cohort are treated equitably. Where students are required to engage in the formative assessment process but no grade is provided, the assessment should feature as a zero-weighted element of the summative assessment and will be subject to the same procedures for amendment as any summative assessment. 7. The provision of formative feedback prior to marking will only be as and where specified in a UIF. 8.2.2 Students and Assessment Information to students 1 The Course or Unit Handbook, available on BREO, must inform students about the form and likely timing of the examinations and assignments, and how to access the specific regulations which apply to their course including the regulations for progression for eligibility for awards and for appeals. The Registrar, or his or her nominee, will provide definitive schedules of examinations which will be published well in advance of the examination period. Assessment Briefs 2 For each assessment, students should be provided with clear details of the nature of the task and the associated assessment criteria and other relevant information. The nature of assessment tasks varies considerably and the brief will need to reflect this. 3 Typically, an assignment brief will include the following elements: Title of the assignment; The task clearly articulated; Assessment of Students Updated January 2012 Contribution of the assignment to the unit overall grade (as a % weighting, or, where multiple assessments contribute to a final grade point, the nature of the contribution from this assessment); The relationship of the task to the unit through details of the learning outcomes being assessed; Information on how the task can be completed successfully through guidance and/or the provision of the associated assessment criteria, and any additional appropriate guidance; Details/entitlements of any support available during the period up to submission, including any opportunities for the developmental review of progress; Any word-limit/time-limit specifications; Any expectations about the presentation of work (for example whether it should be word processed); Opportunities for reflection on the task including self-assessment opportunities; The procedures for submitting the work, making the presentation, etc; The deadline for submission; The projected date for the return of assessed work where appropriate (the results of incourse assessments should normally be made known to students within 15 working days of submission); Details of how feedback will be provided (individually, through Turnitin and, where appropriate, through group feedback, lectures, on BREO etc.) 4 For examinations, the nature, structure and duration together with details of any specialist equipment, pre-notified case studies or notes that may be taken into the examination room should be provided to students. Responsibilities of students 5 It is the responsibility of students to ensure that they comply with the regulations and with the requirements as specified in the assessment brief. 6 It is the responsibility of students to make themselves available for examination during the published examination weeks and to attend examinations at the specified time and place, properly equipped and prepared, and to submit assignment work for assessment as required by regulations. The ultimate responsibility lies with students to ensure they are fully informed about the timing and place of all assessments and that they arrive at examinations in good time. 7 Students are responsible for submitting the correct piece of work and version thereof, and for any work submitted on their behalf and at their request by another. 8 Written work presented for assessment must be legible and comprehensible; examiners may reject work which does not meet reasonable standards of presentation, and this may result in students failing or being referred. Written work must be presented in English unless another language is specified. 9 Students must provide the Student Support Services with any relevant information on personal circumstances which may have affected their performance and which they wish to be taken into account. This information should be provided as soon as is reasonably possible. Assessment of Students Updated January 2012 10 Students are responsible for ensuring that the University is able to fulfill its responsibilities to them by notifying the University of any changes in their name and in home or local address. Students are responsible for ensuring that the correct address is provided for delivery of examination results and related information during vacation periods. 11 Students have a responsibility to ensure that they are in good financial standing with the University before they undertake any assessments. 12 If a student is found to have cheated or attempted to gain an unfair advantage, the Academic Conduct Panel has the authority to deem the student to have failed part or all of the assessments, and may determine whether the student shall be allowed to be reassessed. 13 Students should: 14 keep copies of any coursework submitted for assessment; maintain portfolios of their work for scrutiny by external examiners if required; make themselves available for viva voce examinations if required. Students are responsible for obtaining information about referral requirements, including details of referral assignments and the dates of resit examinations. 8.2.3 Anonymity of assessment 1 Wherever feasible, assessments should be submitted and graded anonymously. The following exemptions apply: a assessments in which the identification of candidates is central to the process (e.g. presentations, vivas, the observation of professional practice, performance, etc); b assessments in which the production of the work has been closely supervised by the assessor (e.g. art work, projects, dissertations, some forms of portfolio etc); c assessments for which anonymous grading would be in contravention of a code of practice of a professionally accredited course; d assessments which have a significant formative purpose (e.g. assessments early in the first stage) and which account for 20% or less of the grading for the unit. 2 Other circumstances may be identified by course teams in accordance with the above principles. Neither the general administrative workload arising from anonymous grading nor the preferences of students are appropriate grounds for exemption. Approval of exceptions should be agreed at approval or review, or by the appropriate Faculty Teaching Quality and Standards Committee. 3 Where students’ assessments have been graded anonymously, any seal or other mechanism may be broken and the student’s identity established as soon as internal grading and moderation is complete. The staff who enter assessment grades and compile lists for boards of examiners should list students by name and not by number. Feedback to students may refer to students by name. 4 Exceptionally, in the student's interests, the 'anonymity rule' may be waived and the circumstances relating to an individual candidate brought to the examiners' attention by prior approval of the student and examinations office (for example students with disabilities). Assessment of Students Updated January 2012 8.2.4 Feedback to students and access to material after assessment 1 The provision of comments is particularly important, as feedback contributes to students’ learning. Course teams should agree on ways in which feedback will be provided and explain to students the importance of using feedback to improve performance. 2 Results given to students are provisional until agreed by the appropriate Examination Board. 3 Work which is assessed during the course or unit, including project work and written assignments, must be returned as quickly as possible to students if it is to have a formative value for them (normally within 15 working days of the submission date). Exceptionally, where this is not achievable (for example due to staff sickness), students must be notified as soon as is reasonably possible, of the revised date (normally no longer than 20 working days after the submission date) and the reasons behind the change. Students may be provided with generic or specific feedback on performance in final assessments (including examinations) on request. 4 Assignments and end of unit assessments, other than copies retained for external examining and archiving purposes, should be returned to students with feedback by the method stated on the assessment brief. Where students are not available to receive returned assessments, uncollected work held by academic staff should be confidentially destroyed at the end of the calendar year, following the current academic year (e.g. uncollected work submitted at any point in the 2010/11 academic year should be destroyed on or after 31st December 2011.) 5 All examination scripts will be retained until the end of the calendar year, following the current academic year (e.g. exam scripts relating to the 2010/11 academic year, would be destroyed on or after 31st December 2011), apart from a sample of scripts which should be retained for the full academic year (a sample of examination scripts relating to the 2009/10 academic year would, therefore, be retained until the end of the 2010/11 academic year). 6 Examination papers will be retained in the library, for reference by students. Exceptions may be certain kinds of multiple choice papers, computer-based papers, and those based on case studies which may be in part individual to particular students. Since examination papers are available to students, examiners are advised that questions should not generally be repeated within a period of five years. 8.2.5 Assessment of courses and units Assessment strategies 1 In designing the core and options within a subject area, teams should ensure that students experience a balance of assessment methods, appropriate to the objectives of the course and to the mission of the University. Assessment methods should be varied in order to enable different aspects of students’ aptitudes and skills to be developed and tested, and in order to provide the University with sufficient evidence to verify the authenticity of individual students' work. (See www.beds.ac.uk/learning for the CRe8 framework) 2 Summative assessment must reflect the achievement of the individual student in fulfilling course objectives, and at the same time relate that achievement to a consistent national standard of awards. Examination questions and other forms of assessment must be constructively aligned in such a way as to reflect the level of the assessment, challenge students and to link the intended learning outcomes, with the assessment tasks and the associated assessment criteria. Gaining credit 3 Students may gain credit by: being awarded a pass grade for a unit in which case the credit given is specific credit; or Assessment of Students Updated January 2012 being credited with a unit on the basis of accreditation of prior learning, either certificated (APCL) or experiential (APEL): the credit given may be specific credit for an individual unit or general credit towards the total required for an award. 4 The period in which a unit runs must be clearly specified so that it must always end with the final assessment. Exceptions will rarely be permitted. Where units depend heavily on field-work or work based learning outside the normal university year, the period must be specifically defined. 5 The methods of assessment to be used are determined at the time of approval or revision of the unit, and should test the relevant intended learning outcomes of the unit and the course of which it is a part. 6 The methods of assessment and their weightings should be the same for all students taking a unit, regardless of their mode of study, unless an alternative method has been agreed to respond to the needs of a particular student (for example, to respond to the needs of a student with a disability or where learning outcomes can be demonstrated through work-related assessment). Unit assessment strategy 7 The assessment strategy for every unit will be that agreed when the unit is approved, and may only be varied subsequently through the appropriate Faculty Teaching Quality and Standards Committee following the procedures laid down for approval of amendments. 8 All approved revisions to the assessment scheme must be notified to the Quality Directorate in writing (using the Unit Information Form) before they may be implemented, and prior to the commencement of the year in which the unit is to be delivered, and with the agreement of all courses making use of the unit. 9 Within a unit, a variety of assessment methods may be used, subject to the following considerations: a formal centrally invigilated examinations, if included, will only be held within formally scheduled examination periods. Time-limiting invigilated assessments conducted at other times are not examinations; b the nature of the assessment methods and the weighting attached to each element must be specified in advance. The weightings should reflect the amount of time devoted to that section of the unit or the student effort required, and must not be varied from those approved except through the prescribed process; c each standard 30-credit unit should normally have a minimum of two, and a maximum of three, assessment elements. d the total nominal assessment loading for a 30 credit unit should not normally exceed 10,000 words. An examination of two hours’ duration is normally deemed to be equivalent to 3,000 words. 10 8.2.6 When submitting assignments, students should be encouraged to engage in self-assessment against the assessment criteria provided in line with the CRe8 agenda (see www.beds.ac.uk/learning) Submission of assignments In-unit assessments Assessment of Students Updated January 2012 1 Written assignments must be submitted by students in accordance with the procedures specified, and to deadlines specified as part of the assessment brief. Receipts will be provided, and must be retained by the student as proof that the work has been submitted. Other forms of in-course assessment, such as oral presentations, must be acknowledged by written confirmation given to the student that the assessment task has been carried out. 2 When submitting work for assessment, students are expected to comply with all instructions issued in the assessment brief. The importance of meeting external specifications is an important requirement of professional life and this should be explained to students. If written assignments exceed the stipulated number of words by a margin of more than 10%, normally the first part of the text up to the assignment limit should only be graded. If work is not submitted in the specified format, the work should be downgraded or the board of examiners may resolve that it should not be graded. Submission of Level 6 and Level M assignments 3 8.2.7 Where feasible and practical assignments should be submitted both on paper and in electronic format via Turnitin. The grading process University Common Scale 1 Internal Examiners should be prepared to use the full range of grades available to them on the 16 point University Common Scale. In the process of confirming the mark through second and double marking markers should use the assessment criteria to determine the mark for a composite assessment task using the University’s common scale and the corresponding grade points. Assessment of Group Work 2 Group and team working skills are an important ability and a feature of most curricula. Assessment of group work encourages engagement with the process and provides feedback. However, for the purpose of summative assessment, students’ grades should reflect their individual abilities rather than those of the group of which they are part. At Level 6 and above, students’ grades must reflect individual rather than group abilities. Moderation: Double and second marking 3 Double and second marking are processes put in place to help ensure fairness and objectivity in the assessment process. 4 In ‘double marking’, sometimes called blind double marking, the second marker assesses a representative sample of students’ scripts and is unaware of the grade awarded by the principal marker. This is the process to be generally used across the University. 5 In ‘second marking’ the second marker assesses a representative sample of students’ scripts knowing the grade and comments made by the first marker. This process is used at Level 4 and also where the purpose is both to help ensure fairness and objectivity and also to assist assessors less familiar with assessment at HE level and the University’s standards. The second marker will be an experienced member of staff and should provide feedback to the principal marker on both the level of assessment and the nature of the feedback provided. 6 The processes employed in relation to the range of the University’s provision are set out below. Context Process Assessment of Students Updated January 2012 University staff teaching and assessing at Level 4 University staff taught and assessed at other Levels (with the exception of projects and dissertations) Projects and dissertations at Levels 6 and M Validated courses Foundation degrees (externally delivered) Supported distance learning Franchised courses Joint courses Articulation arrangements 7 Sample moderation Sample moderation Complete double marking Double marked internally within the institution according to an institutional policy approved by the University Sample moderation within the partner institution and second marked by the University Double marked As for University taught and assessed courses As specified in agreements between the awarding bodies No requirement although some level of moderation is expected Where scripts are double or second marked both grades should be initially recorded but only the final agreed grade should be notified to the student. Sample moderation 8 With the exception of projects and dissertations, the sample should typically represent 10% of the assessments with a minimum of eight and a maximum of 20 unless PSRB procedures require otherwise. Sampling should pay particular attention to students awarded grades of A, E, and F, and to students with grades that are marginal to class (normally a representative sample based on borderlines, fails and firsts). 9 Where scripts for an assignment are divided between several principal markers, the sample must include scripts marked by each principal marker. 10 Where there is close agreement (typically within a classification i.e. three grade points difference or less) between the principal and second markers the grade awarded will be the average of the two grades. 11 In the event of a serious disagreement on a piece of work between two double markers after discussion (typically more than a classification i.e. three grade points difference or more), a third marker may be assigned internally. Exceptionally, if agreement proves impossible, the work may be submitted to the External Examiner for final adjudication. 12 If serious disagreement occurs between principal and second markers within a double-marked sample for a given assessment, the entire set of scripts should be double-marked, and another internal marker may be called in to adjudicate. 13 If serious disagreement occurs between principal and second markers within a second-marked sample for a given assessment, the grade awarded by the second marker should be applied after further moderation by an experienced member of staff. The annotation of scripts 14 Students should receive clear and consistent feedback and any annotation of student work should present coherent feedback in line with the final agreed grade. There is no requirement to show, on students’ work, that second or double marking has taken place. However, a clear record of the nature and extent of second and double marking should be provided to the External Examiner. Assessment of Students Updated January 2012 15 The principal marker must mark examination scripts, adding an indication, where felt necessary, of the reason(s) for the chosen grades. Double marking of oral presentations 16 Although presentations should be moderated in the same way as other assessments (that is by an appropriate sample), it is regarded as good practice for two members of lecturing staff to be present during the assessment of oral presentations. Double marking should take place on a sample basis and staff assessing presentations should be observed from time to time as appropriate. Where operational considerations make this impractical, some other means of recording the event (such as video) may be utilised. Double marking of computer based assessments 17 Computer marked work is not double marked, but the system of checking results must be secure enough to obviate any necessity for additional scrutiny. Internal moderation 18 Internal moderation (double and second marking) should take place after the assessments have been submitted so that moderated grades can be provided to students as part of their feedback within the 15 working day limit. 19 In addition, each undergraduate and postgraduate course should schedule a single day (the Moderation day) at the end of each year for the moderation/second marking of students’ end of unit assessments (both examination scripts and coursework assignments) by internal examiners. All staff associated with the field/course are expected to attend the University on that day to fulfil their moderation/second marking responsibilities, and to resolve disagreements between markers, so that by the end of the day samples of assessments are ready to be sent to the external examiners. 20 The internal markers should agree on a recommendation to be put to the external examiners, having sought advice from a third internal moderator if necessary. The external examiner should not normally be invited to suggest a grade, although he or she may suggest that postulated grades should be reviewed, as part of the moderation process. 21 Late submissions (i.e. after moderation of the standard submission set) including any late submissions accepted on the basis of academic appeal, must be subject to moderation, regardless of whether the moderation process has been completed in full within the standard submission set. 22 Where an appeal outcome specifies a requirement for external examination, this must be conducted before any grade change is confirmed. Samples for External Examiners 23 External examiners are required to moderate the standards achieved and verify the validity of the grades awarded. External Examiners should therefore remain aware of the reasons why internal markers have assigned the chosen grades. They will thus have access to comments made on the work and be informed of grades assigned by internal markers. 24 The External Examiners will receive samples of examination scripts and other assessed work in good time before the board of examiners’ meeting. The basis for the sampling will have been agreed with the External Examiners in advance. The External Examiners will normally receive a number of scripts per unit (up to 15 scripts with a minimum of 2 top, 2 middle and 2 bottom, i.e. minimum 6 for Level 5; the same for Level 6, particularly dissertations and firsts). Samples should include work of candidates recommended by the internal examiners for marks in the following categories: first class, fail, and borderlines of classes. Assessment of Students Updated January 2012 25 Examination boards should only be held after the external examiners have had the opportunity to scrutinise and moderate scripts for any or all of the assessments in a unit, and especially the end of unit assessment. A clear schedule must be set for the dispatch and return of work for scrutiny. If the schedule is not adhered to, the board of examiners should be provided with a report from the internal and external examiners on the reasons for the deviation from the schedule. 26 Allowance should not be made at the stage of grading students’ work for any special circumstances which may be known, whether they affect the assessment as a whole or individual students. Work should be graded in the normal way, and any appropriate adjustments made by the relevant board of examiners. 8.2.8 Outcomes of assessment Referral and retaking a unit 1 The type and format of the referral tasks should, as far as is practicable, be similar to those of the assessments failed at the first attempt. 2 With regard to referral coursework, where a student has not obtained a D- grade or higher in an in-course assessment and is to be referred, referral coursework may be provided to, and undertaken by, the student body as soon after results are known as can practically and administratively be arranged (i.e. after the work has been graded and internally moderated). 3 Referral examinations will be held at specified time periods, unless otherwise confirmed through academic appeal. Failure on referral: retaking a unit 4 A student who does not satisfactorily complete the referral work by the stipulated deadline will be deemed to have failed the unit, unless good reasons are given and agreed by Student Support Services. A student who has not presented extenuating circumstances may retake a unit again without penalty, but on one occasion only, unless prohibited from doing so by the requirement of a professional body, agreed by the University as an outcome of the approval process, or under conditions relating to courses and currency of units. A student who does present extenuating circumstances may repeat a failed assessment affected by those circumstances, noting that the grades of any other assessments which were not affected by extenuating circumstances will remain unchanged. Lost work 5 8.2.9 In the exceptional event of the grade for an assessment (recorded or receipted as completed) not being available due to unforeseen circumstances, students should be asked for a duplicate copy for assessment where appropriate. If students are unable to provide a duplicate, and there is clear evidence of submission, then the Board will derive an appropriate grade based on the overall performance by the student. Preparation of assignments and examinations Form and duration of examinations 1 All examinations have in common the element of time constraint and the restriction on communication with colleagues; some additionally involve restricted or no access to texts or other written material. The examination paper will specify what, if any, materials the student may use or consult during the examination. No student may refer to any materials or use any equipment which is not specifically stated to be permitted on the examination paper. Assessment of Students Updated January 2012 2 Where an examination is of the open book kind, in which students are permitted access to texts and other materials during the examination, the nature of the questions must not be such that students are dependent on one or more specific texts to which not all may have access. If students require access to specific material, such as a case study or a professional standard or a statute, copies should be provided for any student who has not brought a copy to the examination room. 3 Written examinations should normally be of two or three hours’ duration. Level 4 examinations should not normally be of more than two hours' duration. Alternative forms of examination may be shorter: for example, multiple-choice and computer-based examinations may be of one hour’s duration. 4 Examinations may take place during normal working hours, in the evening or at weekends. Split venues are not normally acceptable for examinations, except where class sizes are very large or the examination is also taking place at a collaborative institution. Location of assessment 5 Students are required to attend for examinations and other forms of assessment in the places specified by the University. 6 Students may, at the University’s discretion, be allowed to sit referral examinations in overseas sites which are judged suitable, provided: 7 a the examinations are being held outside the normal period for which the student would be expected to attend the University; b the University is satisfied that appropriate arrangements for the secure transport and storage of papers and scripts have been made, and that the University’s standards of invigilation will be achieved; c the student is ordinarily resident in the country where he or she wishes the examination to be held, or is temporarily in that country by reason of a work placement or other similar activity undertaken in connection with and supporting the programme of study; d the University is satisfied that it would not be practicable for the student to return to the United Kingdom or such other specified site at the material time; e the student has applied to the University well before the material time for permission to sit the examination overseas, and has made such contacts and arrangements as the University may require him or her to do; f the student pays any costs of such arrangements; and g the student has paid such fee(s) as the University may from time to time specify, well before the material time and in advance of the deadline set by the University. If University arrangements and procedures are not properly complied with, the University bears no responsibility and the student will undertake referral under the normal procedures (that is, at the University). Drafting examination papers and assignments 8 The external examiners must be given the opportunity to moderate draft examination papers, also assignment briefs and project titles where the work contributes to an award. Where computer based assessment is used, guidance must be given to the external examiners on moderation of such papers. It is for external examiners and the course team to agree the extent to which assignment titles are considered by external examiners. Such moderation is not Assessment of Students Updated January 2012 normally applied to draft examinations and assessment details at Level 4 except in the case of units which contribute to Foundation Degrees. 9 Staff responsible for particular units must draft examination papers and assignments for assessment, and present them to the Course or Academic Director, who will have drawn up a schedule for the drafting, internal and external moderation, revision and printing of the papers. 10 The Head of Department must satisfy him/herself that staff have collectively considered end of unit assignments and examination papers, and that the Academic Director or Course Leader has submitted draft examination papers and proposed project and assessment titles to the external examiner(s) for approval. 11 The Course Leader or Academic Director for the course must ensure that the agreed examination or assignment papers have been checked for accuracy and that they fulfil the requirements of any relevant external body. 12 Cover sheets must be prepared for every paper, in accordance with the specimen obtainable from the Examinations Office. The cover sheet must give details of the title, duration of the examination and any special conditions which may apply, any materials which should be supplied to candidates, and directions to candidates about the choice of questions. The Examinations Office will insert the date and starting time of the examination. 13 The rubric for the examination paper must contain full details of any special materials or equipment that the examinees will require. The Course Leader or Academic Director must also notify the Examinations Officer of the nature of the examination (eg closed/open book) and of any special requirements, so that appropriate arrangements for accommodation and invigilation can be made. 14 Where reasonable adjustments are made for students with special needs, the arrangements must be stipulated on a separate title sheet to make clear how the student is to complete the examination. Where special needs arrangements are required with regard to computer based examinations, such arrangements must similarly be stipulated in advance (for example where hard copy of computer based examinations is utilised for students whose need for an amanuensis cannot be accommodated, it must be adjusted accordingly and checked by the relevant Course Leader or Academic Director). Additional procedure for examinations 15 The Course Leader or Academic Director must require the internal examiners to submit draft examination papers, including referral papers, a specified period before the date scheduled for the examination, and to notify him or her of any special materials required for the examination. 16 The Course Leader or Academic Director must arrange for the examination papers to be prepared under conditions of security. If they are prepared in a faculty office, that office must be closed to students. Draft papers, and any means used for their storage, must be kept in conditions of security. Any indication of a breach in security will result in an examination being deemed void and an alternative assessment will be set. 17 Once they are prepared, the examination papers must be returned to the internal examiner for proof-reading and amendment as appropriate. The final version of the paper should also be confirmed by the external examiner. 18 The Course Leader or Academic Director must arrange for the delivery of the examination papers to the Examinations Office for general checking by the date specified by the Examinations Office. The Examinations Office will ensure the production and secure storage of the papers. Assessment of Students Updated January 2012 19 The Examinations Officer shall publish a calendar of examinations at least three weeks in advance of each examinations period. Any special requests for examination locations or timing must be submitted to the examinations office. 20 The Examinations Office will assign invigilators to each examination session, who will include individuals from the professional invigilation pool and academic members of staff. All Unit Cocoordinators will be assigned as an invigilator for their own units wherever possible and the Examination Office will then assign from the professional invigilation pool. The Faculty Deans will be required to nominate invigilators from among their academic staff to meet the quota necessary for each examination session. 21 A version of the examination schedule, identifying the rooms to be used for examinations, will be produced before the examinations period begins and displayed on notice boards and the Staff and Student Web for information. Computer-based assessment (CBA) 22 Academic staff are responsible for: The intellectual content of assessments; The design of the examination; The validity and reliability of the questions in measuring student attainment against intended learning outcomes; Ensuring the quality of the examination; Checking the final, completed CBA prior to delivery to students; Receiving and processing the results to map them onto the University’s 16-point scale. 23 Before attempting to undertake CBA, members of the staff team will have been expected to attend training sessions provided under the auspices of the Centre for Learning Excellence. 24 CBAs should be aligned with the intended outcomes of the unit. Thus, the use of CBA should not result in assessments that are optimised for CBA rather than related to the aims and intended outcomes of the unit. Questions should be carefully designed with due regard for the material being assessed. Particular care should be taken in multiple choice or multiple response questions that a sufficient quantity and quality of distracters are used. For re-sit examinations, a minimum of 10% of questions should be replaced with new test items. 25 The University provides general guidance on assessment scoring. However, the mechanism for the translation of CBA scores into the University’s assessment scale is a matter for academic judgement taking into account the level and nature of the assessment. Negative marking may be used, or compensation for baseline guess factors included as appropriate. The calculation regime used should be made clear to the students before the examination or incorporated into the design of the test by use of an explanatory question at the start of the assessment. It is expected that academic staff will use the reporting element of the software to help determine the quality of questions and hence the final grading. 26 The following items should be made clear to students before an assessment takes place The number and type of question items to be used; The scoring rules for individual items and the overall assessments; The contribution this assessment makes to an overall unit; Assessment of Students Updated January 2012 27 How the question items are selected for each assessment; Any time limit; Assessment regulations included permitted and excluded resources; Feedback to be provided; Details of the appeals procedure available to students; How they will be identified for the assessment (ie whether they must bring their student identification cards). Further guidance may be found in the document University of Bedfordshire Computer-Based Assessment: Policy and Procedures 06/08 which may be found at http://www.beds.ac.uk/learning. 8.2.10 General provisions governing assessment for awards of the University Progression, failure and reassessment: general principles 1 A board of examiners which decides to refer a student shall specify, in accordance with Regulations, which elements of assessment must be retaken and when the reassessment shall take place. 2 The board of examiners may, at its discretion, make such special arrangements as it deems appropriate in cases where it is not practicable for students to be reassessed in the same elements and by the same methods as at the first attempt. Professional body requirements 3 Where course assessment regulations vary from the normal regulations, they must specify which or how many elements must be passed for the award, and make provision for a student to make good an initial failure. Boards of examiners have a responsibility to ensure that application of the regulations do not disadvantage students subject to the overall requirements of the University’s principle that an award is only made when a candidate has fulfilled the objectives of the course and achieved the required standard. 4 A student who has obtained a pass in a unit without obtaining the necessary threshold required by an accredited professional body in each of the constituent elements of assessment may, exceptionally, be allowed to retake the relevant assessment(s) at the discretion of the board of examiners. In such cases the unit grade itself should be capped at the previous (pass) mark, in order to avoid unfair advantage. Viva voce examination 5 Examiners may exceptionally choose to examine any student viva voce in addition to the assessments specified in course regulations. This form of assessment should be applied only sparingly, but may properly be used: a to determine difficult or borderline cases; such additional assessment can be used only to raise, and not to lower, a student's marks; b as an alternative or additional assessment where valid reasons for poor performance have been established through formal University process; c to settle cases where there is significant doubt whether work which has been presented for assessment (for example, a project or dissertation) is the student’s own work, in which case the marked grade should be confirmed or a case made to the Academic Conduct Panel. Assessment of Students Updated January 2012 6 Students should make themselves available for viva voce examination on the days when field or course boards of examiners are meeting. Any student who is invited for viva voce examination but is not available may lose the opportunity of being considered. 8.2.11 Extenuating circumstances Extenuating circumstances – general 1 Students who believe that there are extenuating circumstances which have affected their performance in an assessment or their ability to complete an assessment on time and which are within University guidelines for eligibility, should apply to Student Support Services as soon as is reasonably possible (normally no later than the day before the deadline for the assessment). 2 The Student Support Service considers extenuating circumstance submitted by students prior to assessment, and may also in exceptional cases and for documented reason consider those submitted after assessment but prior to the confirmation of a grade by an examination board. 3 Individual extenuating circumstances are only presented to examination boards once they have been processed by Student Support Services. 4 Student Support Services will adjudicate on the validity of the claim seeking additional evidence where necessary. Claims must normally be supported by appropriate evidence in writing. Reasons of a medical nature require written confirmation by a qualified medical practitioner: certificates produced by a nurse are not normally acceptable. Self-certification of illness will not be accepted in any circumstances. 5 Student Support Services will ensure that all students are dealt with in an equitable and timely manner by providing support and guidance and by convening an Extenuating Circumstances Board to consider all such claims. Students who supply all of the necessary information should expect to receive a decision on their claim within five working days of submission. 6 The Extenuating Circumstances Board is empowered to authorise short-term extensions whereby students are allowed extra time to submit an assignment without penalty. The nature of the work to be submitted will be dependent on the nature of the assessment and the length of the extension (for example whether work has been returned to other students) and is a matter to be determined by the appropriate unit co-ordinator. If the problem is long term or affected an end of unit examination, then students can be given a reassessment opportunity (to be taken at the next available opportunity and graded without academic penalty). Should the problem be continuous and an extended period deemed to be warranted, a student may apply to have their studies suspended. 7 Suspension for home and EU students will be authorised by Student Support Services (following consultation with the student’s department). 8 If Student Support Services is not satisfied that the student has presented a valid case then the student will need to meet the original submission date. Any late submission will be dealt with in the normal way. 9 Student Support Services do not consider extenuating circumstances in respect of work for which grades have been confirmed by an examination board. Any such circumstances may only be submitted within the academic appeals process, and must be accompanied by good cause for their not having been submitted previously. 10 Students who wish to appeal against the decision of the Extenuating Circumstances Board should first restate their case, in writing, to Student Support Services within two weeks of the decision being notified to them amplifying on their original claim, citing the grounds for appeal and adding any additional information they may consider relevant. Student Support Services will raise the appeal with the Extenuating Circumstances Board at its next meeting. If the original Assessment of Students Updated January 2012 decision is ratified, and the student is still dissatisfied with the outcome, then he or she should appeal in writing to the Dean of Students. 11 Any student found to be making false claims or falsifying evidence will be subject to the University’s disciplinary procedures. Extenuating circumstances – Examination Boards 12 Student Support Services will confirm by email the point at which Field Administrators should print the list of extenuating circumstances eligible for submission, including those in process. No subsequent addition to the list will be admissible at the examination board, whether these are cases completed or cases newly opened and in progress. 13 A deferred decision will be recorded at the examination board in respect of all cases opened before Student Support Service’s confirmation and not yet complete, with Chair’s Action being taken once Student Support Services processes is complete. 14 Cases presented by students after Student Support Service’s confirmation (above) will be academic appeals even where these are presented prior to the actual examination board. 15 Student Support Services will advise students on the academic appeals process, and the complaints process, and as far as possible ensure that students submit their claims according to the appropriate process. They will be asked to advise students who submit claims according to the wrong process. 16 A representative from Student Support Services will normally be in attendance at examination and StAR boards. If it is established, to the satisfaction of Student Support Services through proper compliance with current University procedures, that a student’s absence, failure to submit work or poor performance in a final assessment for a unit was due to illness, then Student Support Services will notify the appropriate Examination Board which may take one of the following actions: a Confirm that a late submission date has been agreed and delegate any decision on student progression and award for chair’s action. b Confirm that the student is to be reassessed without penalty in any or all of the elements of assessment, as specified by the Board of Examiners. (If an assessment affected by illness was itself a second attempt the student shall be permitted to retake without academic penalty at the next available opportunity, which may be some time after the original assessment. If the stage or course which the student was following is no longer being offered, the University reserves the right to find an alternative course for such a student.) 17 Where the Examination Board is satisfied that there is sufficient evidence of the student’s achievement, the Board may exercise its discretion to recommend the student to the Scheme Board for progression or award citing its reasons for so doing. In such cases the student will not be required to complete any referral work. 18 Boards of Examiners do not need to consider further any matters which have already been taken into account, for example by the granting of extensions to deadlines for the submission of assignments or in allowing the student to take examinations under special conditions. 19 If a Board of Examiners is satisfied that the intended learning outcomes of the unit have been met by a student who has missed, or performed poorly in, an assessment as a result of extenuating circumstances, and if there is enough evidence available from other assessments in that unit to sustain that judgement, the student may be granted a pass in the unit. The Board should where possible award a grade based on the evidence is available through other assessments. Where, however, the nature of a student’s circumstances have prevented learning from taking place (for example, by long absence), or have resulted in no evidence being provided of the student’s ability in the unit (for example, by the student carrying out none of the assessments), the student should not be awarded a pass, but should be required to carry out referral work, normally as a first attempt. Assessment of Students Updated January 2012 8.2.12 Provision of certificates 1 A student who has satisfied all the requirements for a University award will be eligible for a University certificate confirming the award and indicating any classification or distinction which the student may have received. 2 The name appearing on the certificate will be that entered on the student’s record at the time the award is made. 3 Replacement certificates will not normally be issued to students who have lost their original certificates or who wish to be referred to by an alternative name. The University may issue a replacement certificates to a student who has changed his or her name, either by marriage or through proper legal process, on receipt of a request in writing accompanied by the original certificate and by appropriate certificated evidence of the change of name, and also by any fee that may be specified by the University. Replacement certificates will also be issued where the details on the original certificate are shown to be incorrect, but a fee will be charged unless it can be shown that the error is solely on the University’s part. Again, the student will be required to surrender the original certificate before the replacement will be issued. Assessment of Students Updated January 2012