eCommerce Presented By: Henry Vasquez Collene Kelly Vinh Phan Tanya Lastrilla Outline History of Ecommerce Online Ecommerce Sites SCM & Its Technologies Security of Ecommerce Demand of Ecommerce Pros & Cons of Ecommerce What is eCommerce? The Buying and Selling of goods over the internet. History 1960 - Computers first made their way into commercial applications in the with ERMA (the Electronic Recording Machine Accounting). 1970s and 1980s - businesses extended their computing power beyond the company's walls, sending and receiving information with business partners and suppliers electronically via EDI. - 1984 – EDI or electronic data interchange guarantees that companies would be able to complete transactions with one another reliably. History continued… 1992 offers online retail products to its customers. This gives people the first chance to buy things off their computer. 1994 arrived. Providing users a simple browser to surf the Internet and a safe online transaction technology called Secure Sockets Layer. 1995 - Two of the biggest names in e-commerce are launched: Amazon.com and eBay.com. Supply Chain Management Reason to Adapt SCM Meet customers’ satisfaction Reduce Cost Gain competitive advantage Supply Chain Management Sharing inventory with its loyalty suppliers. The suppliers use the same software that Dell use to manage its inventory. Share demand forecast with suppliers on monthly basis. I2 Technology i2 technology is the new tool for the new generation of supply chain management. Visibility: Providing a clear, unobstructed view of operations up and down a supply chain is critical for success Planning: include demand-driven, constraint-based tools designed to improve sales and operations planning and factory planning, while also helping companies manage risk Collaboration: Improved collaboration with supply chain partners can break down the walls separating companies, enabling an extended supply chain to compete as a single system Control: successfully monitor and manage the system will improve decision-making and have the ability to rapidly replan based on changing business dynamics. i2 Customers Automotive and Industrial: Toyota, Volvo, Ford, etc.. High Tech: Dell, IBM, LG, etc.. Consumer Industries: Unilever, Sunbeam, 3M Canada, etc.. Retail: Best Buy, Payless Shoes Sources, Louis Vuitton, etc.. What is a Secure Site? uses the HTTPS protocol to ensure that information cannot be stolen by a third party SSL Certificate allows the web browser to verify the identity of a secure site before sending private personal information What is a SSL Certificate? Secure Socket Layer create endpoints for communication and make connections between those ends SSL encryption allows the seller to verify the identity of the buyer the business transaction is being negotiated with Popular Products Biggest Five Online E-Commerce Sites 2006 Ebay.com Yahoo.com Amazon.com Google.com Buy.com According to a Forrester Inc. report, online retail sales will grow at a 25% annual growth rate over the next five years. Online retail sales will reach nearly $230 billion and account for 10% of total US retail sales by 2008. On Ebay, more than 430,000 people are making a full- or part-time living from the auction site. Online sales including travel will rise to $172.4 billion this year." -Forrester Some Ask… Why the Hype? Demand "...the estimate of U.S. retail e-commerce sales for the third quarter of 2005, adjusted for seasonal variation and holiday and trading-day differences, but not for price changes, was $22.3 billion, an increase of 5.7 percent (±1.7%) from the second quarter of 2005."-- U.S. Census Bureau …and more Demand "Online ad growth of 33.7 percent is expected in 2005 to $12.7 billion, raising a previous estimate of $11.5 billion for the year. eMarketer had estimated 2004 ad revenue at $9.5 billion." -- eMarketer Positives and Negatives Online Visits Increase Store Sales Online Coupons Decrease in Store Sales. -Shipping Stores -Brick-and-Mortars -Movie Rentals Questions? Thank You