TxDOT Internal Audit Report Local Government Project Oversight Report Objective To perform an evaluation of the monitoring and oversight of local government projects in accordance with established agreements, laws, and regulations. Opinion Based on the audit scope areas reviewed, control mechanisms are effective and substantially address risk factors and exposures considered significant relative to impacting financial reporting reliability, operational execution, and regulatory compliance. The organization's system of internal controls provides reasonable assurance that most key goals and objectives will be achieved despite significant control gap corrections and improvement opportunities identified. Control gap corrections and improvement opportunities identified are likely to impact the achievement of the organization's business/control objectives, but management has agreed to corrective action plans to address the relevant risks within 6 months. Overall Engagement Assessment Title Finding 1 Finding 2 Finding 3 Finding 4 Finding 5 Finding 6 Satisfactory Findings Control Design Completeness and Accuracy of the Local Government Project Listing Documented Evidence to Support Project Site Visits Documented Evidence to Support Bid Opening Attendance and Verification of Bid Opening Process Improvements Needed for Traffic Control Oversight Timeliness of Local Government Billings for TxDOT Inspection Services Timeliness of Reimbursement Request Approval Operating Effectiveness Rating x x Unsatisfactory x x Needs Improvement x x Needs Improvement x x Needs Improvement x Needs Improvement x Needs Improvement x Management concurs with the above findings and prepared management action plans to address deficiencies. Internal Environment The TxDOT districts maintain and manage the oversight responsibility for their respective local government projects. Project managers in each district work with the TxDOT Internal Audit – Full Scope Local Government Project Oversight local governments on the various requirements for necessary documentation on the projects. While the newly established Local Government Project Office (LGPO) monitors district performance for oversight of local government projects, they are also responsible for providing policy and procedure guidance to the districts. However, the District personnel interviewed expressed a desire for further statewide standardization of the local government project process. Management has reviewed the findings contained in the report and has agreed that additional actions are required to improve the current processes. Summary Results Finding Scope Area 1 Construction – Bid Opening and Award 2 Construction – Reimbursement Review 3 Construction – Bid Opening and Award 4 Construction – Safety 5 Construction – Reimbursement Review 6 Evidence Projects from two LGPO listings did not contain items such as: Beginning and ending construction dates Federal funding amounts State funding amounts Local government funding amounts 9 of 38 (24%) projects had no documented evidence to support site visits/documented reviews performed by TxDOT personnel for projects tested 12 of 38 (32%) projects had no documented evidence to support bid opening attendance 2 of 38 (5%) projects had no evidence of on-site traffic control reviews 4 of 38 (11%) projects had deficiencies with traffic control set up and/or devices found on local government projects 1 of 38 (3%) projects had not submitted billing invoices for inspection services provided on a local government project 1 of 38 (3%) projects had reimbursement requests that took longer than 30 days to approve Audit Scope The audit focused on TxDOT’s oversight by the districts for the construction phase of the local government project process. The construction phase begins with contract letting and ends before the project close-out phase. Testing was conducted in 18 districts, with site visits to the following 11 districts: Austin, Bryan, Corpus Christi, Dallas, El Paso, Ft. Worth, Houston, Laredo, Pharr, San Antonio, and Waco. Testing was performed to ensure: Third party selections were in compliance with state law Materials used on the project met TxDOT standards, specifications and/or contract requirements 2 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight TxDOT verified that traffic control devices were maintained by the local government throughout project construction Proper management and compliance of reimbursement requests for construction project costs incurred by the local entities The audit was performed by Lindsay Bibeau, Roy Jarbeaux, Robert Juarez, Jennifer Stanush and Doug Binnion, (Engagement Lead). The audit was conducted during the period from January 14 to April 5, 2013. Methodology Testing was based on the number of local government projects currently under construction and/or the combined local government project dollar totals for their district. The methodologies used to complete the objectives of this audit included: Review of applicable federal/state laws and regulations, department policies/procedures, LGPO training and best practices Review of prior audit reports to including those from Federal Highway Administration (FHWA) and the TxDOT Audit Office Interviews with key TxDOT and local government entity personnel Evaluation of control design and operating effectiveness for the local government project oversight process Review of internal documents including: o contract letting documentation o Advance Funding Agreements (AFAs), proposals and plans for selected projects o documentation associated with traffic control reviews o payment history and reimbursement requests Background This report is prepared for the Transportation Commission, TxDOT Administration and Management. The report presents the results of the Local Government Project Oversight Audit which was conducted as part of the Fiscal Year 2013 Audit Plan. The Local Government Projects Office (LGPO) was created in March 2012 in order to ensure statewide compliance on projects executed by local entities. The LGPO is responsible for providing policy and procedure guidance, developing and delivering training, and monitoring the district oversight of projects executed by local government entities. Local government entities, such as municipalities, counties and regional mobility authorities, are responsible for maintaining compliance with all state, federal and contractual requirements. The local government entities administer these projects, which minimizes the use of TxDOT resources. All districts are responsible for oversight of their projects to ensure they are developed, managed, constructed and closed in accordance with approved governing policies, procedures, plans and specifications. 3 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight This performance audit was conducted in accordance with Generally Accepted Government Auditing Standards and in conformance with the International Standards for the Professional Practice of Internal Auditing. These standards require that the audit be planned and performed in order to obtain sufficient, appropriate evidence to provide a reasonable basis for findings and conclusions based on audit objectives. We believe that the evidence obtained provides a reasonable basis for the findings and conclusions based on the audit objectives. Defined control objectives were utilized to focus on financial, operational and regulatory goals for the identified scope areas. Our audit opinion is an assessment of the health of the overall control environment based on (1) the effectiveness of the enterprise risk management activities throughout the audit period and (2) the degree to which the defined control objectives were being met. Our audit opinion is not a guarantee against financial misstatement, operational sub-optimization, or regulatory non-compliance, particularly in areas not included in the scope of this audit. Best Practices The Bryan District reviews accident reports for vehicle accidents occurring within the local government project limits. A root cause analysis is performed and documented in order to determine if the local government project traffic control adjustment is needed. The Dallas District Area Office oversees local government projects in their areas, and is responsible for performing and documenting a monthly inspection report. This inspection report also includes the “percentage complete of construction” allowing visibility to potential liquidated damages during construction. This structure allows for an individual from the District Construction Office to perform quarterly inspections or “peer review” providing additional oversight on each project. The documentation of all inspections is included in the file maintained at the Dallas District Office. The District also maintains a database of all construction projects, including local let, on their website. This database is updated monthly with current activities and status on district projects. 4 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Detailed Findings and Management Action Plans (MAP) Finding No. 1: Completeness and Accuracy of the Local Government Project Listing Condition The statewide Local Government Project (LGP) listing is not comprehensive or accurate as there is no defined or timely system reporting mechanism or standardized format for the districts to report their local government projects to the Local Government Project Office (LGPO). Effect/Potential Impact Without a comprehensive list of projects underway, statewide reporting is inaccurate and may influence decisions made based off this listing. Reporting or inquiries could be in the form of a request involving: future funding, open records or legislative requests. Criteria & Cause The TxDOT Construction Contract Administration Manual, Chapter 4, Job Records, Section 1, Importance of Accurate Records expresses that complete and accurate records are important for proper administration of all contracts. The TxDOT Construction Contract Administration Manual also expresses that proper contract administration includes items such as “keeping and maintaining accurate project records” and “setting and maintaining a high professional standard”. All districts complete their own version of a local government project list, and they are then consolidated by the LGPO without a documented and defined method to confirm the completeness and accuracy of the list. Evidence Two separate listings were obtained from the LGPO (October 2012 and January 2013). The following was determined from the October 2012 listing, which maintains 195 projects across 18 districts: 116 of 195 (59%) projects within the listing did not contain items such as beginning and ending construction dates, federal funding amounts, state funding amounts, and local government funding amounts When comparing individual funding amounts (i.e. federal, state, or local) to the total funding amount within the listing, it was noted that 15 of 195 (8%) project aggregate totals were inaccurate in comparison to their individual funding amounts resulting in a $13.0M overstatement. The following was determined from the January 2013 listing, which maintains 139 projects from 18 districts: 99 of 139 (71%) projects within the listing did not contain items such as beginning and ending construction dates, federal funding amounts, state funding amounts, and local government funding amounts 5 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight When comparing individual funding amounts (i.e. federal, state, or local) to the total funding amount within the listing it was noted that 9 of 139 (6%) project aggregate totals were inaccurate in comparison to their individual funding amounts resulting in a $8.2M overstatement. In addition, the audit team selected a sample of 38 projects out of the 139 to perform on-site testing within 11 of the 18 districts reviewed and the following was noted: 12 of 38 (32%) projects tested were noted as “under construction”, however, based on testing performed within the districts construction had not yet started 2 of 38 (5%) projects tested included projects classified as “Comprehensive Development Agreements (CDA’s)”. Based on conversations with the LGPO, CDA’s are not overseen by the LGPO and should not have been included on the list as these projects do not have local government oversight. Management Action Plan (MAP): MAP Owner: David Millikan, Director - LGPO MAP 1.1 – Task 1 – LGPO will work with other divisions to identify an existing TxDOT database to use as the source of all necessary LG project data (it is anticipated that the Design and Construction Information System (DCIS) contains all necessary data.) LGPO will work with appropriate divisions to identify methodology to filter all DCIS project data to consistently retrieve only information on desired LG projects. Completion Date: September 15, 2013 MAP 1.2 – LGPO will work with appropriate divisions and districts to implement any necessary changes to database project data to allow extraction of desired information for all LG projects. Cross check and verify all desired data is accurate and retrieved. This will allow extraction of data at any time. It is anticipated that LGPO will extract data on a monthly basis. Alternate Task 2 - If it is determined in performing Task 1 that there is no efficient method of extracting desired LG project data from any existing TxDOT database, LGPO will refine the current manual process of requesting LG project data from the districts on a quarterly basis. This will include creation of clear definition of LG projects, provide a standardized template to be completed by districts, expanded spreadsheet tabulation of data received from districts, a method of validation of data through checking in DCIS, and provide training for district personnel on district responsibilities in this process. Completion Date: October 15, 2013 6 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Finding No. 2: Documented Evidence to Support Project Site Visits Condition Documented evidence to support project site visits and/or document reviews performed by TxDOT’s district personnel does not exist in some districts. The local government entities are responsible for the day-to-day project management with TxDOT providing oversight by verifying compliance with contractual and regulatory obligations on a periodic basis. Effect/Potential Impact Without TxDOT oversight on local government projects, contractual obligations may be overlooked. The safety of travelling public could be jeopardized due to the contractor using materials that do not meet the specifications in the contract and/or plans. Subsequently, federal funding could be lost for nonconformance with contract requirements. Criteria & Cause TxDOT’s Local Government Project Procedures Manual (LGPP) states that districts should “conduct at least two site visits per project for the purpose of verifying items being billed exist, are legitimate, and are within the scope of the contract” and should “spot check project records for compliance” with the approved practices during periodic inspections. Evidence Testing was performed to verify that TxDOT is conducting project site visits as required by the Local Government Project Procedures (LGPP) Manual. A total of 38 local government projects were judgmentally selected by considering the total number of projects and their total funding from the 11 districts reviewed on-site. 9 of 12 (75%) projects tested within 4 districts (Bryan, Houston, Ft. Worth, and Waco) had no documented evidence to support site visits or documented reviews performed by TxDOT personnel in order to ensure appropriate approval of local government billings Documented evidence to support the remaining 26 project site visits was substantiated in the remaining 7 districts (Austin, Corpus Christi, Dallas, El Paso, Laredo, Pharr and San Antonio) tested Management Action Plan (MAP): MAP Owners: Catherine Hejl, Bryan District Engineer; Chris Cowen, Bryan District Director of Construction MAP 2.1 – The Bryan District currently has a standard operating procedure (SOP) in place which requires TXDOT PMs to utilize the Local Government Construction Inspection Report for documentation purposes when providing oversight on LG projects. 7 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight The District Construction Office (DCO) will review the district SOP to ensure it contains the current requirements and best practices provided by the Local Government Project Office. The DCO will review these procedures with the Area Offices and conduct project reviews, one at approximately 50% complete and another during the final review of records, to ensure project site visits are being documented. Completion Date: April 15, 2013 MAP Owners: Mike Alford, Houston District Engineer; Houston District Area Engineers; Houston District Construction Office MAP 2.2 – The District Construction Office will meet with the Area Engineers to discuss the importance of properly documenting all monitoring, including site visits on Local Let Projects. This documentation must be incorporated into our electronic project files. Project site visits are to be made monthly in accordance with the guidance provided by the Local Government Projects Summary of TxDOT Best Practices, Version 1.1 date January 2013. We expect there to be exceptions that may include, but are not limited to, limited work activity, complex construction activity or other reasons that may warrant either less or more frequent site visits. The District Construction Office will review TxDocs (our electronic document management system) quarterly to insure the Area Offices are properly documenting their monitoring including site visits of these local let projects. Completion Date: May 15, 2013 MAP Owners: Maribel Chavez, Fort Worth District Engineer; RPIC – Post-Letting Phase, TxDOT Project Managers MAP 2.3 – The District Construction Office (DCO) will implement a process that mandates inspection reports are completed. It will further request that the project managers submit these reports to be reviewed by the DCO. Completion Date: June 15, 2013 MAP Owner: Jim Reed, Waco District Design Project Coordinator MAP 2.4 – Implement a process that mandates field reviews are conducted by the District Project Development Support Office a minimum of one review each week (or more frequently as needed). The field review will be conducted in the company of the on-site City representative or their consulted project manager. The findings and detailed results of these visits will be documented in the District files with photo evidence of the progress and issues encountered during these visits. Any 8 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight immediate corrective actions needed on the part of the contractor will be discussed in the field in detail with the on-site City representative during the weekly review. In addition, monthly, or more frequently as needed, a formal written progress report will be generated by the District Project Development Support Office that details the issues discussed during the weekly field reviews and any on-going concerns. This report will request that the City representative respond in writing to each issue highlighted. Completion Date: June 15, 2013 MAP Owner: David Millikan, Director – LGPO MAP 2.5 – The current LGPP training emphasizes the need for TxDOT personnel making and documenting periodic site visits during construction. It is also reviewed and discussed during the LGPO district project reviews. The LGPO will continue these efforts and also include an article stressing the need for these visits and documentation in a future issue of the LGPO electronic newsletter which is available to all personnel on Crossroads. Notification of new newsletters is sent by email to all past TxDOT attendees of the Summary of Best Practices training, and the LGPP training classes since September 1, 2012. These efforts will complement and reinforce the efforts of the districts on this finding. Completion Date: July 15, 2013 9 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Finding No. 3: Documented Evidence to Support Bid Opening Attendance and Verification of Bid Opening Process Condition Documented evidence, necessary to support bid opening attendance by the district personnel, does not exist in some districts. The local government entities are responsible for the day-to-day project management with TxDOT providing oversight on key milestones to ensure compliance with contractual and regulatory obligations. Effect/Potential Impact Without TxDOT oversight on the local government project bid opening process, TxDOT cannot ensure impartiality within contractor selections. However, mitigating controls, tested as part of this audit, such as multiple bid tabulation reviews and TxDOT concurrences with bid award selection, will alleviate bias within the letting and award process. Criteria & Cause TxDOT’s Local Government Project Procedures Manual (LGPP) states “FHWA policy requires all bids to be opened publicly and read aloud either item-by-item or by total amount”. Transportation code 223.004 also states that “All bids must be sealed, filed with the LG and opened in a public meeting. Bidders may not be prohibited from attending the public meeting. All bids must be opened in the presence of the meeting attendees”. To ensure compliance with this regulation, TxDOT must be in attendance during the opening of the bids. Evidence By obtaining items such as respective sign in sheets or TxDOT personnel meeting notes, testing was performed to verify that TxDOT personnel was in attendance at the local government project bid opening. A total of 38 local government projects were judgmentally selected by considering the total number of projects and their total funding, from the 11 districts reviewed on-site. 12 out of 17 (71%) projects tested within 4 districts (Ft. Worth, Corpus Christi, Austin, and Dallas) visited had no documented evidence to support bid opening attendance Documented evidence of bid opening attendance for the remaining 21 projects was substantiated in the remaining 7 districts (Bryan, El Paso, Houston, Laredo, Pharr, San Antonio, and Waco) tested Management Action Plan (MAP): MAP Owners: Maribel Chavez, Fort Worth District Engineer; Ft. Worth District RPIC – Pre-Letting Phase, TxDOT Project Managers MAP 3.1 – The need to document attendance at all bid openings will be stressed to the RPIC – Pre-Letting Phase, Area Engineers and Project Managers. It will be stated that if no sign-in sheet is present they should, at a minimum, create a note 10 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight to the project file with the date, activity, bids opened and that they confirmed that the LG did not read any bids considered “non-responsive” The District Construction Office (DCO) will communicate this documentation requirement with the Fort Worth Director of Transportation Planning and Development to ensure that all potential Fort Worth district employees responsible for pre-letting phase work will be aware of this requirement Completion Date: April 15, 2013 MAP Owners: Paula Sales-Evans, Corpus Christi District Director of Transportation Planning and Development; Jason Alvarez, Corpus Christi District Transportation Engineer, CRP TP&D MAP 3.2 – The designated representative who attends the bid openings for TxDOT will obtain a copy of the bid opening, log of attendees, and insure it is kept in district files. Completion Date: April 15, 2013 MAP Owner: Greg Malatek, Austin District Engineer MAP 3.3 – The District Design staff will continue to attend and assure documentation of TxDOT attendance at all Local let bid openings. The District Central Texas Regional Mobility Authority (CTRMA) project team will assure documentation of attendance at all CTRMA let bid openings. Completion Date: March 15, 2013 MAP Owners: Bill Hale, Dallas District Engineer; Tracey Friggle Logan, Dallas Director of Construction; Moosa Saghian, Dallas Director of TP&D MAP 3.4 – In an effort to eliminate the lack of documentation regarding TxDOT’s attendance at the bid openings, we will Collect a copy of any sign-in sheet to show our attendance If no sign in sheet is available, we will write a letter to the project file to document our attendance Request that the local government provide documentation of the date time and attendance of the bid opening. Completion Date: April 15, 2013 11 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight MAP Owner: David Millikan, Director – LGPO MAP 3.5 – The current LGPP training emphasizes the need for TxDOT personnel to attend pre-bid conferences, bid openings, and pre-construction conferences and to document their attendance. It is also reviewed and discussed during the LGPO district project reviews. We will continue these efforts and will incorporate this topic in the future issue of our LGPO electronic newsletter discussed in response to Finding 2. These efforts will complement and reinforce the efforts of the districts on this finding. Completion Date: July 15, 2013 12 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Finding No. 4: Improvements Needed for Traffic Control Oversight Condition Documentation to support on site traffic control reviews performed by district personnel does not exist in some districts. Reviews are necessary to ensure deficiencies with traffic control set up and/or devices found on local government projects are remediated timely. The local government entities are responsible for the day-to-day project management with TxDOT providing oversight by verifying compliance with contractual and regulatory obligations on a periodic basis. Effect/Potential Impact Without TxDOT oversight on local government projects, the safety of traveling public could be jeopardized due to improper traffic control. Subsequently, federal funding could be lost for nonconformance with contract requirements. Criteria & Cause Temporary Traffic Control Devices Final Rule 23 CFR 630 Subpart K requires that there is “A level of inspection necessary to provide ongoing compliance”. Also, TxDOT’s Local Government Project Procedures Manual (LGPP) states that for projects with federal funds, TxDOT districts should ensure the local government maintains the quality and adequacy of the temporary traffic control devices. Evidence By reviewing documented support such as inspection reports (599s) or inspection checklists, testing was performed to ensure the local governments maintain the traffic control devices throughout construction. A total of 38 local government projects were judgmentally selected by considering the total number of projects and total project funding, from the 11 districts reviewed on-site. 2 out of 4 (50%) projects tested within 2 districts (Bryan and Waco) had no documented evidence to support on-site traffic control reviews performed by TxDOT personnel 4 out of 8 (50%) projects tested within 3 districts (Ft. Worth, Waco, and Bryan) had deficiencies (i.e. improper signage, broken reflectivity, etc.) with traffic control set up and/or devices found on local government projects Documented evidence for the remaining 26 projects was substantiated and no traffic control deficiencies were found in the remaining 8 districts (Austin, Corpus Christi, Dallas, El Paso, Houston, Laredo, Pharr, and San Antonio) tested Management Action Plan (MAP): MAP Owners: Catherine Hejl, Bryan District Engineer; Chris Cowen, Bryan District Director of Construction MAP 4.1 – The Bryan District currently has a standard operating procedure (SOP) in place which requires TXDOT PMs to utilize the Local Government Construction 13 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Inspection Report for documentation purposes when reviewing items such as Traffic Control. The District Construction Office (DCO) will review the district SOP to ensure it contains the current requirements and best practices provided by the Local Government Project Office The DCO will review these procedures with the Area Offices and conduct interim project reviews, one at approximately 50% complete and another during the final review of records, to ensure traffic control reviews are being documented during project site visits. Completion Date: April 15, 2013 MAP Owner: Jim Reed, Waco District Design Project Coordinator MAP 4.2 – Implement a process that utilizes the existing form reporting (Form 599, Traffic Control Devices Inspection Checklist) approved for use by the Local Government Project Office. Our initial step will be to schedule meetings with field inspectors assigned to the existing LPA construction projects and provide them with detailed instructions on the use of the form. Routine follow ups with the field inspectors shall be performed during the weekly site visits performed by the District Project Development Support Office. For all projects not currently under construction, detailed guidance will be provided by the District RPIC during the preconstruction conference. Initially an email will be sent to the LPA RPIC explaining the need for the form to be utilized in the field by their on-site representative. The email will also detail the mandatory requirement that for all future pay requests a completed separate daytime and nighttime form will need to be included to provide evidence that this reporting is properly being done. The LPA will be again be briefed on the total pay request package (Including the Form 599 Reporting) that is required by the District to approve reimbursing the LPA for eligible construction costs expended Completion Date: April 15, 2013 MAP Owners: Maribel Chavez, Fort Worth District Engineer; RPIC – Post Letting Phase, TxDOT Project Managers MAP 4.3 – Traffic control reviews will continue to be done by the area office project managers or inspectors. This item will be discussed at the next area engineers meeting District Construction Office will send out reminder e-mails regarding traffic control reviews. 14 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Completion Date: June 15, 2013 MAP Owner: David Millikan, Director - LGPO MAP 4.4 – The current LGPP training emphasizes the need for TxDOT personnel to verify and document their periodic review of traffic control device reviews. The LGPP requires the LG to perform at least one daytime and one nighttime review of the traffic control devices each month. These are to be documented (TxDOT Form 599 is available for their use in the Summary of Best Practices, if they do not have their own similar form). TxDOT’s review of the LG’s records inspecting traffic control devices is reviewed and discussed during the LGPO district project reviews. Since this was identified as a major area of deficiency by FHWA in their periodic site visits during 2012, the LGPO has increased our emphasis on this topic in our district project reviews. This is a feature topic in the March issue of the LGPO electronic newsletter. These efforts will be continued and used to complement and reinforce the efforts of the districts on this finding. Completion Date: March 15, 2013 15 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Finding No. 5: Timeliness of Local Government Billings for TxDOT Inspection Services Condition Invoices totaling approximately $1.1 million for inspection services provided by TxDOT on a locally let project were not billed timely to the local entity. Local governments are contractually obligated to obtain inspection services for each project. Effect/Potential Impact Delayed billings for inspection services provided by TxDOT would reduce current funding that could be utilized to finance other projects and/or operations. This would also increase the risk for inaccurate billing amounts due to calculation and reviewing times being condensed at the end of the project. Lastly, this resulted in inaccurate financial reporting as no accounts receivable was established for these services. Criteria & Cause Development Agreement states that “TxDOT shall deliver to the Authority (i.e., Local Governments) monthly expense reports describing reimbursement or payment of its costs”. The project contract stated that TxDOT would bill monthly for services provided. Evidence One of thirty-eight (3%) projects tested did not have appropriate invoicing performed for TxDOT inspection services provided from October 1, 2010 through February 28, 2013. Upon review of the executed El Paso District contract and accounting support, it was noted that TxDOT had committed to monthly billing. In addition no accounts receivable was established for FY11 or FY12. Management Action Plan (MAP): MAP Owner: Ken Barnett, El Paso District Director of Operations MAP 5.1 – Invoice has been prepared for submission to Regional Mobility Authority (RMA). The invoice will be discussed and reviewed with the RMA prior to the end of March 2013. Project Office will coordinate with accounting staff to put into place procedures to assure that invoices are processed in a timely fashion. Completion Date: April 15, 2013 MAP Owner: Suzette McCandless (FIN) – West Region Accounting Manager MAP 5.2 – The Finance Division, West Region Accounting office, will meet with the El Paso district staff to assist them on implementing the existing procedures for setting up and monitoring a receivable in FIMS, Segment 04. This will enable them to invoice in a timely manner for the remainder of this contract and for future contacts. 16 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Completion Date: May 15, 2013 MAP Owner: David Millikan, Director - LGPO MAP 5.3 – The LGPO will continue to stress the need for timely billing of TxDOT project oversight costs on LG projects in our training and district project reviews. Our efforts of district project reviews and training will complement efforts being undertaken by the El Paso District. The LGPO will also broadcast this message to a broader audience within the other districts by incorporating this topic in a future issue of our LGPO electronic newsletter. Completion Date: July 15, 2013 17 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Finding No. 6: Timeliness of Reimbursement Request Approval Condition Invoices totaling approximately $235,000 submitted by a local entity for reimbursement were not processed by TxDOT in a timely manner. As part of the Local Government Project Process, local entities are required to submit reimbursement requests to TxDOT for review and approval in order to receive payment of state or federal funding. Effect/Potential Impact Untimely review and approval of reimbursement requests could result in the local government not being able to fulfill their monetary obligations. Criteria & Cause Government Code §2251.021 states that “a payment by a governmental entity under a contract executed on or after September 1, 1987, is overdue on the 31st day after the later of: the date the governmental entity receives an invoice for the goods or service.” TxDOT currently has a policy within the Contract Management Manual, Ch.1, Section 16, 30 Day Rule to make all payments within a 30 calendar-day time period for goods or services received by the Department. Evidence One of thirty-eight (3%) projects selected for testing had reimbursement requests totaling $235,700 that were not processed timely. Per review of the Houston project documentation, the requests took between 6 and 11 months to review and approve. Management Action Plan (MAP): MAP Owners: Mike Alford, Houston District Engineer; Houston District Area Engineers; Houston District Construction Office; Regional Accounting Supervisor MAP 6.1 – The District Construction Office will discuss this finding with our Area Engineers and insure they follow the Local Government Projects Summary of TxDOT Best Practices – Version 1.1 – January 2013; TxDOT will insure the request for reimbursement from the LG is checked against the project work and agrees with the plans and the funding agreements. When all required documentation (like CSJ specific billing and canceled checks) have been received, the payment request will approved as appropriate and forwarded to the Regional Accounting Office for final processing and payment. As a result of this audit we will request that the area offices make every effort to review the completed reimbursement request within 10 days, to insure the final payment is made within 30 days of receiving the completed reimbursement request. The LG’s final reimbursement requires a more extensive “Final Records Review” be conducted and all project records, submittals be documented prior to paying 18 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight the final payment. Upon completion of this final review, the area office will follow the same guidance as given above Completion Date: May 15, 2013 MAP Owner: David Millikan, Director - LGPO MAP 6.2 – It is critical that the Department provide timely processing and payment of invoices from LGs. There are instances when LGs may submit an invoice with incomplete documentation. When this occurs, the district should quickly review the invoice, identify the deficiency, and respond to the LG in writing (with a copy to the file) that the invoice is incomplete along with clearly stating what items must be provided to allow processing of the invoice. The district should follow up with the LG regularly until the additional documentation is received. It also is possible that some districts/area offices may have process inefficiencies which result in unacceptable delay in processing and paying some LG invoices. We will work with the districts in our project reviews to identify potential process deficiencies which could delay processing and payment. We will also incorporate this topic in a future issue of our LGPO electronic newsletter. Completion Date: July 15, 2013 19 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Observations and Recommendations Audit Observation (a): No root cause analysis performed or verified Ten of eleven districts visited do not currently verify or review documentation in order to determine if the project’s traffic control may need adjusting. Adjustments may be needed due to vehicle accidents occurring within the local government project limits. Effect/Potential Impact: Without TxDOT oversight on local government projects, the safety of travelling public could be jeopardized due to improper traffic control. Subsequently, federal funding could be lost for nonconformance with contract requirements. Audit Recommendation: The LGPP should be updated to include guidance for determining if the project traffic control was a factor for vehicle accidents occurring within the local government project limits and whether documentation of remediation of the traffic controls should be maintained. The District should conduct or verify that the local government is conducting a root cause analysis to determine if the project traffic control was a factor for vehicle accidents occurring within the local government project limits and maintain any documentation of remediation of the traffic controls based on any guidance from the LGPP. Audit Observation (b): Tracking of Liquidated Damages during the Construction Phase Four of eleven districts visited do not assess liquidated damages throughout the construction phase for local government projects. Liquidated damages arise when a contractor does not meet the contractual time requirements, resulting in a deduction of monies per additional day spent working on the project. Effect/Potential Impact: Without TxDOT oversight of construction progress for local government projects, FHWA may determine project overages are not reimbursable after TxDOT has reimbursed the local entities for the contract in its entirety. Audit Recommendation: Districts should evaluate liquidated damages by tracking project time charges and verifying them to the local government assessment of liquidated damages. 20 of 21 August 21, 2013 TxDOT Internal Audit – Full Scope Local Government Project Oversight Summary Results Based on Enterprise Risk Management Framework Rating Assessment Grid Exemplary Satisfactory Needs Improvement Unsatisfactory Closing Comments The results of this audit were discussed with the Local Government Project Office Director and District Engineers. We appreciate the assistance and cooperation received from the local government entities, as well as the Local Government Project Office, Construction Division, Austin, Bryan, Corpus Christi, Dallas, El Paso, Ft. Worth, Houston, Laredo, Pharr, San Antonio, and Waco Districts contacted during this audit. 21 of 21 August 21, 2013