Instant Enrollment Business Decision What is Instant Enrollment • Instant Enrollment is a WebAdvisor process that allows students to register for continuing education classes. The student does not need login credentials or to be a “person” in Colleague to register. – Allows for new student registration – Allows for registration without username/password – Allows for payment of CE courses Instant Enrollment FUNCTIONAL ASPECTS Set-Up Information • CEWP – Non-degree/CE Web Reg Parameters 1 2 3 4 5 1 – unique user ID – RGUS 2 – saved list controls available sections 3 – controls duplicate / data integrity 4 – ‘ANY’ allows all students to use Personal ID form 5 – Student confirmation and staff information User Group Controls - RGUS • RGUS and RGCT allows control of registration rights and look up capabilities Control Availability - Savelist • Informer query allows specific controls to define courses available for registration through Instant Enrollment Duplicates - DUPC • Duplicate Match Criteria prevents duplicate entries of students and allows for identification of existing students Field Weight Penalty Last Name 30 10 First Name 15 5 Middle 15 10 SSN 90 50 Gender 5 15 DOB 65 15 Address 15 0 City 10 2 State 8 3 Zip 8 1 Communication • Communications Management allows for confirmation of enrollment to the student • Confirmation may also be sent to staff responsible for monitoring activity or other business processes Implementation Lessons • Test your set up parameters – test again • Discuss business fit for Instant Enrollment – one size does not fit all • Communication between IT, CE and Business Office is imperative • Custom code smoothes the edges – IT is your partner • Consider how business process may change Instant Enrollment STUDENT EXPERIENCE Instant Enrollment – Student Side • Access through CE website: Search Information Description information is pulled from CRS.USER2 and SEC.PRINTED.COMMENTS Person Information Pay for Class Instant Enrollment BUSINESS ASPECTS Wake Tech Impact • Wake implemented Instant Enrollment in July 2008 – 2008 – 2010 – 2011 3% of all registrations and 6% of web available registrations were made through Instant Enrollment 7.4% of all registrations and 35% of web available registrations were made through Instant Enrollment 9.5% of all registrations and 38% of web available registrations were made through Instant Enrollment (as of 9/14/11) *This represents almost 6,000 registrations in 2010 and is on track to top 7000 registrations in 2011 Stakeholders - Students • Instant Enrollment contributes to: – – – – Access to current schedule Ability to control registration process Convenience Security – ability to pay with credit card online Stakeholders - Staff • Instant Enrollment contributes to: – Ability to provide solutions to students – Ability to allocate individual resources on other areas – Time to focus processes Stakeholders - College • Instant Enrollment contributes to: – – – – Data integrity – not absolute but greater degrees of confidence Marketing – another feature the institution offers to constituents Re-direct resources otherwise tied to registration Reduce transaction cost of registration – positive impact on student repeat potential – Control costs related to personnel required to process paper registration