SW TEL Forum Notes 09 10 14 - Age Equality in Health and Social Care

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Notes of the South West Technology Enhanced Learning Forum
held at South West House, Taunton on 9 October 2014
Present:
Tricia Ellis (Chair), Nick Jupp (Notes), Amanda Gunning, Ashley
Parker, Clive Gage, Ed Iles, Nichola Pallett, Paul Grimes, Paul
Norrish, Paula Spokes, Pip Bedingfield, Ryan Swallow, Steve Downs,
Tenzin Wangdi, Will Tempest.
Apologies:
Anita Oldham, Andy Petty, Dan Morgan, Julie Fisher, Karen Stringer,
Ken Stafford, Nick Napper, Nicki Healey, Will Bladon, Yvonne Glenn.
1.
Welcome and Apologies
1.1
Tricia Ellis welcomed everyone to the meeting.
1.2
Apologies were noted.
2.
National eLearning Update
2.1
Work will start shortly with the updating of the eLearning commissioning
guidelines to included mobile learning. This will be discussed at the next
LETB Leads meeting in December.
2.2
A discussion took place on how non ESR people get access to eLearning.
eLearning for Healthcare are procuring a new learning management system.
The LMS will be able to host all ESR eLearning content as well as the existing
e-LfH courses. Action: Nick Jupp to find out if the new eLfH platform will
enable interoperable links.
2.3
DH are pressing HEE to create a digital roadmap covering web sites, LMS
etc. HEE have setup a series of technology enhanced learning (TEL) projects
which are joined up with other workstreams such as library & knowledge
services, human factors etc. The TEL Hub will be part of this initiative.
2.4
Junior doctors e-induction from HE East of England will be presented at the
HEE Postgraduate Deans meeting with the aim of creating a national HEE
junior doctors induction programme with the same outcomes. RUH Bath are
using a programme developed by Dynamic.
2.5
The e-Dementia courses will be reviewed by Bradford University but the
contract still to be signed. It is expected that the review and refresh will be
completed by the end of the year. Changes to the existing course to meet the
Alzheimer's Society requirements will take a few weeks. The Alastair Burns
video will be available shortly via the e-LfH website. Many organisations
classify dementia training as mandatory; some as one-off training others have
a refresher process.
2.6
The Skills for Health Core Learning Unit eLearning courses that have been
updated are:
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2.7
The following courses are undergoing review:
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2.8
Moving and handling - for non clinical staff
Patient moving and handling
Conflict resolution
Fire Safety
Health, Safety & Welfare
Immunisation & Vaccination
Equality, Diversity & Human Rights
Infection prevention and control for both clinical and non clinical staff
and linked to Framework
New courses in development:
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Dementia Stand by Me course being developed by Skills for Health
based on videos covering patient centred care.
Personal health budgets, which will be available by end of October.
3.
OLM eLearning Update
3.1
Enhancement: IAT Competence Transfer:
R24 (28-Sep-14) included some changes to the Competence Profile. The
following new fields were added:
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Date Last Awarded
Awarded By (i.e. Learning Path, Certification, Course)
Title (of the above field)
Last Updated By (username of last update).
These fields have also been included on the Notifications and enable the
administrator to identify when competence was last achieved and by which
method. This is to help administrators decide if training should be repeated or
not during induction. This will be further enhanced in R25 to make the IAT
competence notification interactive so the Stat & Mand role holder (and the
addition of a local role holder) receiving the notifications can easily adopt the
competence required where different competence types or timeframes were in
use by the previous employing authority.
3.2
Enhancement: Waitlisting:
In R25 the existing waitlisting function will be enhanced to enable:
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Removal of waitlist function at either Trust, Course or Offering level –
preventing classes from being displayed to learners once class
capacity is reached.
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Option to specify maximum wait list occupancy - preventing classes
from being displayed to learners once class and waitlisting capacity is
reached.
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Amendment to wait listing notification – to include details of other
classes available.
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This is in addition to the previous enhancement (R23.2 01-Aug-14) to run the
automatic waitlist process 168 hours (7 days) prior to the start date of the
class.
3.3
Enhancement: Devolved Learning Admin URP
The new URP will provide access to schedule classes and administer
enrolments (add/update/delete) against subjects to which the user has been
given access. The existing Learning Administration URP will retain rights to
set up courses and offerings. Organisations will decide locally how access
will be restricted using the ‘Groups’ function in Local Systems and User
Administration URP. There will also be a setting on a new Extra Information
Type (EIT) form on the individual’s personal HR record to link them to the
‘Group’. Learning Administrators can then highlight specific courses that the
employee will be able to update and amend.
3.4
Development: Auto Expand Outline Bar
Also, not included in the Development Schedule, is the change to
automatically expand the outline bar which is still subject to successful testing
but planned for R25 (UN1962 Fri 2nd Jan).
3.5
New Content:
As per UN1963, new OLM eLearning has been added to the catalogue as
follows:
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000 ESR: OLM - Certifications
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000 ESR: OLM - Creating Local Competencies
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000 ESR: OLM - Customers
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000 ESR: OLM - Evaluations
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000 ESR: OLM - Learner Access
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000 ESR: OLM - Learning Paths
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000 ESR: OLM - Searching for Classes
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000 ESR: OLM - Creating Local e-Learning Content
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000 ESR: OLM - Using the Learner Tab
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000 ESR: OLM - Tests
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000 ESR: OLM - Qualifications
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000 ESR: OLM - Learner Groups
Changes have also been made to the 000 Using e-Learning in ESR course.
3.6
National CLU Courses have also been updated to include a new offering for
their revised courses. This has caused an issue with Certifications as the
latest course has a different name and requires remedial work.
3.7
Other new courses include:
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ESRBI Example Analyses
ESR Completing PMPs in Self Service
ESR Agenda for Change – Development Reviews
ESR Viewing your Total Reward Statement
ESR Completing Medical & Dental Job Plans in Self Service
ESR Links with DBS
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3.8
ESR Employee Relations URP
ESR PMP Admin Tasks
ESR IAT
Documents added / updated in KBase:
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Using HTML with ESR
National Content Feedback Information
Guide to IAT
Development Schedule 21.0
OLM and TM NSIG minutes (meeting on 13-Aug-14)
Certifications Implementation and FAQs
OLM Captivates
HR Best Practice Guide
New Requirements for ESR Workforce Solution
Using Articulate with ESR
3.9
Reprocurement:
3 bidders selected (IBM, Steria & CSC). ITN concluded end of summer.
Preferred bidder will be selected following DH evaluation.
3.10
IAT Statistics (May 2014):
171 IAT requests completed
10 were not automatic but 7 of those could have been
71 IATs were within the SW region.
3.11
ESR News (Spring 2014):
Future development of ESR
Improving Compliance Using ESR
3.12
ESR Development Website:
Search function searches own website along with KBase, MIP and user guide
Facility to ‘star’ BJFs.
Available on i-devices
3.13
Use of JRE:
The JSP testing was successful but not compatible with national content
servers and not widely used.
PHP is now being tested by McKesson before testing with national content
servers. The outcome will be that JRE will not be required to play the
eLearning and access will also be available to Apple devices.
4.
eLearning Open Forum
4.1
The group agreed to be know from now as the technology enhanced learning
(TEL) Forum as the scope of work includes mobile learning and video as well
as eLearning.
4.2
The draft eLearning manifesto was discussed. The group agreed to adopt the
manifesto but with a reduced number of headings. Action: Nick Jupp to
revise the manifesto document.
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4.3
Tricia Ellis thanked those who had volunteered to take up a place on the eQUAL training which will take place in January and February 2015. There will
be an opportunity to have a 2nd cohort to extend the reach of the network and
ensure a good geographic spread across the south west. To support this
initiative it will be important to produce a case study following the course
completion with an evaluation of the training and to identify benefits to people
and to the region.
4.4
The revised terms of reference were discussed and agreed.
4.5
Tricia Ellis made the offer to fund the provision of an open internet facing
learning management system (LMS) to provide a regional solution for
delivering eLearning to non-NHS people such as contractors, private sector,
GPs etc. Action: ALL to submit a costed proposal to provide an external
LMS with support.
4.6
Feedback was given on the recent Tin Can webinar. The group agreed that it
is a good concept as it tracks all aspects of learning and can record the
access and reading of documents etc. The downside is that it produces
masses of user data which is labour intensive to analyse and report. Tin Can
would be more beneficial to HEI students logging access to literature and web
sites but it was uncertain that there would be as many benefits to the NHS.
The webinar was unclear how the technology can be implemented.
4.7
Other topics discussed were; evaluation, pre-assessment for stat/mand.
training, the transfer of stat/mand training, SCORM 2004 versus SCORM 1.2.
5.
Any Other Business
5.1
There was no other business.
6.
Workshop and presentations
6.1
Discussions took place on visual design, technical issues with LMS’,
assessment methods, making eLearning more engaging and making better
use of technology to reduce the amount of face to face training.
7.
Dates of Next Meeting
7.1
Tuesday 27 January 2015, Meeting Room 2, South West House.
7.2
Tuesday 7 April 2015, Meeting Room 1, South West House.
7.3
Wednesday 8 July 2015, Meeting Room 1, South West House.
7.4
Thursday 8 October 2015, Meeting Room 1, South West House.
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