Bibliographic Services
Users Council, April 10, 2009
Leslie Wolf & Lena Zentall,
Project Managers, Bibliographic Services
Bibliographic Services
What does Bibliographic Services do?
 Discovery and delivery
 Provide instant access to content in the
libraries of 10 UC campuses
 Key services:
•
•
•
•
Melvyl: Union catalog
Request: Interlibrary loan and document
delivery service
UC e-links: Access to electronic content
Pilot projects and next gen tools
Next Gen Melvyl: WorldCat Local
Next Gen Melvyl: WorldCat Local

Major project to replace current union catalog –
Melvyl - with a UC version of WorldCat Local

Partnering with OCLC to develop academic
version that meets needs of our user

OCLC’s extensive database provides services and
content beyond that of a standard catalog

Shared user base with libraries outside of UC

WorldCat Local brings us “the world”
Next Gen Melvyl: WorldCat Local

Continuous improvement

50+ significant enhancements so far – OCLC is
listening!
•
Search for articles within journals
•
“Return to Search Results” link from the detailed
record – easier navigation
•
WorldCat Local tutorials
•
New sorting option: “Relevance only”
•
Tools for series and editions
Next Gen Melvyl: WorldCat Local
Upcoming Enhancements in April

Completely redesigned detailed record
will give us
•
Better electronic access to materials
•
Improved print and email capability
•
Easier copy and paste for citations or lists
•
Logical groupings of similar services
Next Gen Melvyl: WorldCat Local
When will we launch?

The latest information from OCLC
says we will not be releasing
WorldCat Local before Fall 2009

We are closely monitoring progress

We’ll share information as we
receive it
Next Gen Melvyl: WorldCat Local

What is UC doing to ensure success?
•
Detailed project plans by the Implementation
Team to ensure UC is ready
•
Communication planning
•
Campus preparation for reclamations,
training, etc.
•
Continuous testing and monitoring
•
Strong partnership with OCLC: UC is “at the
table” and helping to shape future
developments
Next Gen Melvyl: WorldCat Local
What will happen to current Melvyl?

“Belts and suspenders” – we’ll keep
Melvyl running until WorldCat Local
has passed agreed-upon criteria.
•

Only then would we decommission it
We will communicate our timeline
clearly, with plenty of advanced
notice
Melvyl: Current Version

Status quo – maintenance but no
new development

Team is currently working to
integrate UC Berkeley’s new OPAC
Request
Request: ILL and document delivery


Request has two pieces
1.
UC proprietary product – “Request”
2.
OCLC’s VDX software hosted at CDL
UC Request
•
Interactive interface gives user immediate
feedback
•
Leverages our investment in UC-eLinks users can get electronic content in the same
session
•
Worked hard to remove roadblocks for a
seamless user experience
Request

What’s new for Request?
•
•
Working hard behind the scenes
towards a seamless transition from
Melvyl to WCL
Request button will work the same
way - it just gets holdings and
availability from WCL instead of Melvyl
Request/VDX

Software product for Interlibrary loan and
digital document delivery

We are actively working on enhancing our
reporting capability so campuses can run
their own reports on demand and export
the data
•

One of our highest priority development items for
2009
Upcoming enhancements
•
Secure electronic document delivery - waiting for
vendor release
UC-eLinks
A year in the life of a button
UC-eLinks: Behind the Button
http://ucelinks.cdlib.org:8888/sfx_local?sid=FirstSearch%3AWorldCat&genr
e=book&isbn=9781575666518&title=The+after+house&date=2001&aulast=Rinehar
t&aufirst=Mary&auinitm=Roberts&id=doi%3A&pid=%3Caccession+number%3E45900
204%3C%2Faccession+number%3E%3Cfssessid%3Efsapp8-38245-fss17fsb-buuc63%3
C%2Ffssessid%3E&url_ver=Z39.88-2004&rfr_id=info%3Asid%2Ffirstsearch.oclc
.org%3AWorldCat&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&req_dat
=
%3Csessionid%3Efsapp8-38245-fss17fsb-buuc63%3C%2Fsessionid%3E&rfe_dat=%3
Caccessionnumber%3E45900204%3C%2Faccessionnumber%3E&rft_id=info%3Aoclcnu
m%2F45900204&rft_id=urn%3AISBN%3A9781575666518&rft.aulast=Rinehart&rft.a
ufirst=Mary&rft.auinitm=Roberts&rft.btitle=The+after+house&rft.date=2001
&rft.isbn=9781575666518&rft.place=New+York++%3BMaidstone&rft.pub=Kensing
ton+%3B%3BAmalgamated+Book+Services&rft.genre=book
UC-eLinks: working hard



Most heavily used service…and
GROWING
2 million (2,032,295) uses during
the first 10 weeks of 2009 (Jan 4 Mar 14, 2009)
High use day: 45,731 uses in a
single day on March 9, 2009 up from
35,623 on Feb. 25, 2008
What’s working against us?
UC-eLinks: Changing Landscape

Trends & Issues: Technical
•
•
•
Web products change rapidly
Access problems on the rise
Publishing industry in flux
UC-eLinks: Changing Landscape

Trends & Issues:
Perceptions/Behavior
•
•
•
•
•
•
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Shifts in scholarly research workflow
Anything “good” will be online
Preference for PDFs
Trust
Interaction flow/too many options
Language
Spawning new windows continues to annoy
users
What’s working for us?
UC-eLinks: Changing Landscape

Continual improvement strategies
•
•
•
Assessment
Feedback
Testing
UC-eLinks: Poised to innovate

Complementary perspectives on the
team
•
•
Experienced librarians and
Next generation librarians
UC-eLinks: Brand recognition
UC-eLinks: in the user’s flow

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
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Google Scholar, a source since 2005
Increasing usage over time
Distributed model
In the Top 10 sources
licensed resources still most
popular: PubMed, Web of Science,
PsycInfo
UC-eLinks: New “targets”
Google Books
UC-eLinks: New “targets”
Springer Link Books
UC-eLinks: New “targets”
eScholarship Journals
UC-eLinks: UI Improvements
UC-eLinks: Upcoming


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Integration with Serials Solutions
ERMS
Integration with WCL
Strategic planning for future UI
enhancements
Questions? Contact us


Lena.Zentall@ucop.edu
Leslie.Wolf@ucop.edu