Math 110 Final Report – Spring 2012 Survey and Analysis for The Dating Experts Project Team Leah Grossman Marielle Horowitz Sara Just-Michael Alexa Kane What do you think of when we say, “Online Dating”? Topics Our business issue is to find out what people look for in a dating website. In combining demographic, behavioral and physcoanalytical perspectives we create this idea of Addressable Minds. This allows us to discover a persons desires without them needing to voice it. We created a survey using marketing phrases, demographic questions which depend on a person’s emotional response. Our results divided the survey takers into two categories; determined daters and casual daters. Business Issue There are an increased number of singles every year but not for lack of trying. But the idea of “online dating” still frightens most singles. Dating websites need to know how to market their clientele. They need to advertise to new/prospective subscribers need to know what to say & how to say it to increase contracts with the websites. About Addressable Minds Addressable Minds is a scientific, actionable form of “predictive consumer intelligence” for business and social issues accurately defining consumer attitudes and preferences both stated and unstated. It has been described by Malcolm Gladwell and others as discovering the “DNA of the Consumers Mind”. This patented science created by Dr. Howard Moskowitz, author of “Selling Blue Elephants” (Wharton Press) and the Wharton Business School has achieved critical acclaim and financial success across: product design and development, consumer messaging, more effective consumer engagement physically and digitally. Dr. Howard Moskowitz. Addressable Minds Inventor, honored by the scientific community,... •Is the Chairman of iNovum, a graduate of Queens College and holds a Ph.D. in Experimental Psychology from Harvard University. •Won two of the most prestigious awards in market research •2005 Charles Coolidge Parlin Marketing Research Award The “Nobel Prize” of Market Research, received only by the pioneers of market research. Recipients include Arthur Nielsen, George Gallup, Michael Porter, David Ogilvy and Philip Kotler. •2010 Walston Chubb Award for Innovation across all sciences, Sigma Xi, The Scientific Research Society, international Awarded for Mind Genomics: The science underlying the technology used in this Math 110 course. Addressable Minds Cuts across traditional segmentation & detects hidden preferences Addressable Minds Behavioral Segmentation - Product Usage - Brand Loyalty - Attitudinal Psychographic Segmentation - Social Class - Lifestyle Type - Personality Type Demographic Segmentation - Age - Gender - Income The process that all students used to create Addressable Minds messaging IDENTIFY TOPIC TO STUDY DEVELOP SURVEY QUESTIONS SUY 10 – 15 minutes INTERNET SURVEY IdeaMap™ Paid Survey takers ANALYZED SURVEY RESULTS → Addressable Minds MARKET SEGMENTATION MARKETING PHRASES 8 SEGMENTATION WIZARD A Survey Was Performed by the Team in the area of online daters To serve as a learning vehicle for the application Addressable Minds to a practical business or social issue Sufficient to show the power of the method 10 SURVEY OVERVIEW (1 of 2) An Addressable Minds Survey is a survey of key ideas for a dating website matchmaking abilities Survey conducted on November 6, 2011 : ◦ Population Ages 18 and over of Males/Females across the US The team created key marketing and advertising messaging with the intent to entice the survey taker to11join a dating website. SURVEY OVERVIEW (2 of 2) 52 Individuals responded Assess two major aspects of messages Does it convince a prospect to date online? How does it make the prospect feel? Data reveals the mind-sets of respondents across the United States, as well as ‘what works, what doesn’t’ 12 The Survey begins with an orientation screen 13 How likely are you to join this dating website? 14 How do you FEEL about these marketing phrases? 15 15 Casual Daters Turn Off’s Turn On’s Didn’t want their informatio n stored Networkin g Free Don’t want a contra ct Determined Daters Turn On’s Turn Off’s G-d’s match for you Personality Tests Easy login... with facebook Fast and efficient matchmaking tools Total Panel: Two segments: Casual daters and Determined daters 17 The Total Panel’s Interest is Different From That in Each of Two Identified Segments There are two unique segments Casual & Determined Daters Casual Daters 71% Determined Daters 29% 19 Messaging for one isn’t necessary going to appeal to the other…and could actually hurt Career (Seg1) – Interested in casual dating. Having fun, networking, nothing serious. Interested in dating seriously. Looking for something more long term and specific. Knowledge (Seg2) – Interested in having a variety of programs to choose from. Not concerned with building business skills. The online dating Segmentation Wizard– Online example The Segmentation Wizard is a short survey with the questions derived from the full survey to identify segment membership Dating site: http://mjiweb.com/mjitt/QC_2 012_Dating/QC_2012_Datin g.htm How our survey takers felt... The online dating Segmentation Wizard– Online example INSERT SEVERAL PAGES OF SCREEN SHOTS How should we market? Conclusion/Recommendations Three Segments discovered by Addressable Minds point to the need for 2 individual messaging groups; Casual and Determined daters. Positive Emotions can be uncovered and subsequently reinforced in the marketing elements. We used specific emotions to better understand our survey takers. Depending on who you are speaking to the message needs to be different. • Casual Daters want a more carefree, social environment. They mostly want to network. • Determined Daters are more interested in a well knownestablished site and more in depth personality readings to find their match. Conclusion => You can improve messaging...but you have to Know the segmentation Give the right message to the right segment