SOUTHSIDE COMMUNITY SERVICE BOARD PROCEDURES Procedural Area: INFORMATION TECHNOLOGY Procedure Title: USE OF INTERNET AND ELECTRONIC COMMUNICATION SYSTEMS Procedure #: 5820.P1 1.0 Procedure: RESTRICTIONS: Unacceptable uses of electronic communication include, but are not limited to, the following: • Misrepresenting oneself or the Board; • Excessive use which interferes with the user’s work performance or the work performance of other employees; • Participating in illegal contests, pyramid schemes, or participating in any way in the creation or transmission of unsolicited commercial e-mail (“spam”) that is unrelated to legitimate Board business; • Use for any non-approved commercial activity; • Accessing networks, servers, drivers, folders, or files to which the employee has not been granted access or authorization from someone with the right to make such a grant; • Sending fraudulent, threatening, abusive, racist, sexist, intimidating, harassing, or otherwise unlawful messages or images in either public or private messages; • Accessing, sending, receiving, downloading, or printing information with sexually explicit content; • Making or sending unauthorized copies of company Board files or other company data; • Destroying, deleting, erasing, or concealing Board files or other Board data, or otherwise making such files or data unavailable or inaccessible to the Board or to other authorized users of company systems; • Conducting unlawful or malicious activities; • Deliberately transmitting any computer virus, worm, Trojan horse, trap-door program code, or other code or file designed to disrupt, disable, impair, or otherwise harm either the company’s networks or systems or those of any other individual or entity; • Causing congestion, disruption, disablement, alteration or impairment of Board networks or system; • Use for fund raising, political campaigning, or public relations activities not Board related; • Maintaining, organizing, or participating in non-work related Web logs (“blogs”), Web journals, or engaging in excessive private or personal business activities, including use of “chat rooms” or private/personal/instant messaging; and/or • Issued: Defeating or attempting to defeat security restrictions on Board systems and applications. Revised: 1/2013 Page 1 of 5 SOUTHSIDE COMMUNITY SERVICE BOARD PROCEDURES Procedural Area: INFORMATION TECHNOLOGY Procedure Title: USE OF INTERNET AND ELECTRONIC COMMUNICATION SYSTEMS Procedure #: 5820.P1 MISUSE AND ABUSE OF THE ELECTRONIC COMMUNICATION SYSTEMS 1. The Board’s electronic systems must not be used to harm others or to violate the laws and regulations of the United States or any other nation or any state, city, province, or other local jurisdiction in any way. Use of agency resources for illegal activity will be considered an automatic Third Group III Offense, leading to disciplinary action, up to and including dismissal and criminal prosecution. The Board will comply with reasonable requests from law enforcement and regulatory agencies for logs, diaries, archives, or files on individual Internet activities, e-mail use, and/or computer use. 2. Using electronic communications resources to give the impression that you are representing, giving opinions or otherwise making statements on behalf of SCSB, unless without explicit authorization to do so. 3. No employee, including system administrators and supervisors, shall attempt to or access electronic mail and computer systems files of another’s computer simply to satisfy curiosity about the affairs of others, unless such access is directly related to that employee’s job duties. D. OWNERSHIP 1. The Board has licensed the use of its commercial software systems for business purposes. Third parties retain the ownership and distribution rights to such software. Employees may not create, use, or distribute copies of such software that are not in compliance with the licensing agreements. Any employee found guilty of violating this agreement will be terminated. 2. The Board owns the rights to all data and files in any of its computer, network, or other information systems used, and to all data and files sent or received using any agency system. E. CONFIDENTIALITY The Board reserves the right to monitor electronic mail messages (including personal/private/instant messaging systems) and their content as well as any and all use by employees of the Internet and of computer equipment used to create, view, or access e-mail and Internet content and release specific information subject to applicable state and federal laws and Board rules, policies and procedures on confidentiality. Existing rules, policies and procedures governing the sharing of confidential information also apply to the sharing of information via commercial software. F. EXPECTATION OF PRIVACY The Board does not routinely inspect or monitor any electronic communication without the holder’s consent. However, no user should have any expectation of privacy in any message, file, Issued: Revised: 1/2013 Page 2 of 5 SOUTHSIDE COMMUNITY SERVICE BOARD PROCEDURES Procedural Area: INFORMATION TECHNOLOGY Procedure Title: USE OF INTERNET AND ELECTRONIC COMMUNICATION SYSTEMS Procedure #: 5820.P1 image or data created, sent, retrieved or received by use of the agency’s equipment. The Board has the right to monitor any and all aspects of their computer system including, but not limited to, sites, instant messaging systems, chat groups/social media sites, material downloaded or uploaded by agency users, and e-mail sent or received by agency users. When there is reason to believe that a violation of policy has occurred, the agency may monitor at any time, without notice, and without the user’s permission. G. PERSONAL ELECTRONIC EQUIPMENT Employees should not bring personal computer or data storage devices such as disks, CD’s, DVD’s, iPods, or other data storage media to the workplace or connect them to company electronic systems . Any employee bringing any such personal device onto Board premises thereby gives permission to the Board to inspect the personal device at any time with personnel of the Board’s choosing and to analyze any files, other data, data storage devices or media that may be within or connected to the personal computer or image-recording devices or media that may be within or connectable to the personal computer. H. USER RESPONSIBILITY 1. All Board policies and procedures apply to employees’ conduct on the Internet, especially, but not exclusively, relating to: confidentiality, company information dissemination, standards of conduct, misuse of company resources, anti-harassment, information and data security. Employees are individually liable for any and all damages incurred as a result of violating company security policy, copyright, and licensing agreements. 2. All users are responsible for exercising appropriate care to protect the agency’s computer system against the introduction of viruses and for the safeguarding of their passwords for security. 3. When engaging in computer use, whether for personal or official purposes, employees are expected to do so in a responsible and professional manner. The use of the agency’s domain address may be perceived as reflecting on the character and professionalism of the agency. Users are responsible for retaining their own records, and therefore it is suggested to keep back-up copies of important documents, etc. The Board is not responsible for any loss or damage incurred by an individual as a result of personal use of its electronic communication resources. 4. The Internet is to be used to further the Board’s mission to provide effective services of the highest quality to the individuals served and its staff. Internet access is a Board resource and is provided as a business tool for employees to use appropriately for research, professional and career development, and work-related communications. Issued: Revised: 1/2013 Page 3 of 5 SOUTHSIDE COMMUNITY SERVICE BOARD PROCEDURES Procedural Area: INFORMATION TECHNOLOGY Procedure Title: USE OF INTERNET AND ELECTRONIC COMMUNICATION SYSTEMS Procedure #: 5820.P1 I. EMPLOYER RESPONSIBILITY 1. The Board reserves the right to suspend or terminate use of electronic communications systems and services to any user who violates this policy. Abuse or misuse of the electronic communication systems can result in disciplinary action, up to and including termination. The use of company electronic resources implies an understanding of and agreement to this policy. 2. Violation of or failure to follow this policy, including failure to permit an inspection of any device covered by this policy, shall result in disciplinary action, up to and including termination of employment, depending upon the severity and repeat nature of the offense. In addition, the employee may face both civil and criminal liability from the Board, from law enforcement, or from individuals whose rights are harmed by the violation.. 2.0 Definitions Electronic Communication Systems: Any transfer of signals, writings, images, sounds, data, or intelligence that is created, sent, forwarded, replied to, transmitted, distributed, stored, copied, viewed, read or printed by any electronic communication system such as computer systems, Internet, e-mail or voice mail. Users: All employees of SCSB who use the agency’s Internet and/or electronic communication systems. Business Use: Agency-provided computer systems that allow access to the Internet and electronic communication systems are the property of the Board and are provided to facilitate the effective and efficient conduct of agency business. Users are permitted access to the Internet and electronic communication systems to assist in the performance of their jobs. Personal Use: Personal use means use that is not job-related. In general, incidental and occasional personal use of the system are permitted; however, personal use is prohibited if it is used in an excessive or unacceptable manner. 3.0 Associated Forms None 4.0 Compliance 5.0 Governing Policy Information Technology | Use of Internet and Electronic Communications Systems (5820) Issued: Revised: 1/2013 Page 4 of 5 SOUTHSIDE COMMUNITY SERVICE BOARD PROCEDURES Procedural Area: INFORMATION TECHNOLOGY Procedure Title: USE OF INTERNET AND ELECTRONIC COMMUNICATION SYSTEMS Procedure #: 5820.P1 Sign-Off Action/Status Board Approval/Adoption Staff review/coordination/approval Issued: Revised: 1/2013 Created by (initials): Approved by (initials): KS ED (LT) Date: 09/09/2003 01/08/2013 Page 5 of 5