EMResource
EMResource
Learning Objectives
1.
2.
3.
4.
5.
What is EMResource?
Why EMResource is used?
How to Navigate the system?
How and when to send a notification?
Where to find contacts and resources?
What is EMResource?
•
Web based communication and data management tool
•
Queries Hospitals/Agencies for ability to receive patients
•
ED Divert Status and available resources during emergencies
•
MCIs (mass casualty incidents)
•
Notification system that will alert resources during an incident:
Hospitals
First Responders
Emergency managers
Law Enforcement
Long Term Care
Public Health
Expanding your “Tool box”
Web based communication and data management tool
▪ Safety – EMS crews and hospital staff
▪ Anticipating the needs…
▪ Enhance your situational awareness
▪ Notifications go out to EMS, Fire, Public Health,
Emergency Mgmt. and Hospitals
Examples
ATL’s – Amber Alerts, Silver Alerts, Suspects in a crime
subject fleeing may be injured and could present to
a hospital for treatment
BOLO’s – ex – Kansas T/S, psych patient problems, etc.
Road conditions - affecting your local area that could
affect inbound traffic (Fire, EMS, etc.)
Monitoring – Hospital diversion to advise EMS,
Situations at other hospitals
Ex – Children’s active shooter situation
MCI Notifications to Hospitals
Attempt to Locate
Silver Alert
Email
Notification
Missing Adult
Potential MCI
Missing Endangered Subjects
Logging in to WITRAC
emresource.emsystem.com
(no www’s)
Tip: Right click anywhere on the log in
icon and select “Create Shortcut” to put
an icon on your computers desktop
Setting User Preferences
Each User can set their own preferences to receive notifications and
change passwords
1) Hover over
Preferences
2) Select User Info
Setting your preferences
Resource Types (groupings), Resources (Hospitals,
EMS, etc)
Status Types and Statuses
Hospital Resource Detail View
Click on a
hospitals name
Hospital Resource Detail View
The map location is based on
the address.
Same status type as Region Default –
will also display bed counts during an
alert (event)
Views
1) Hover over
“View”
2) Select the view
Note:
1) Region Default
is the main view
for all regions.
2) Some views are
still being built
out e.g. Air
Medical, Public
Health
Setting your default view
1) Hover over
Preferences
2) Select User Info
Tip: Each user can set
their own default view
3) Select Default View
4) Pick the view you
want as your default
5) Select Save
Map View
1) Hover over
“View”
2) Select Map
Map View
1) Select Resource
type to filter the
number of resources
that appear on the
map. Ex - Hospital
Map View
1) The color of the
icon matches the
Diversion status
type
2) Select the hospital
to view
3) The detail view is
opened.
Custom View
Creating your own custom view
1) Hover over
“View”
2) Select Custom
Custom View
1) Select “Click
here to add
resources….
2) Select “State”
3) Select
“Wisconsin”
4) Select “Search”
Custom View
1) Put a “check”
next to each
resource you
would like in
your view
Tip: Clicking on a
column header will
sort the column
alphabetically
2) Scroll to the
bottom
3) Select “Add to
Custom View”
Custom View
1) Click and drag
the resource
types up/down
in the list to put
them in the
order you wish
2) Select “Make
this custom
view my default
view”
3) Select “Save”
4) Log out/Log in
Completed Custom View
Each users custom view will be different
Status Change Preferences
Allows a user to be notified when changes are made to Status types
( ex - Divert)
1) Hover over
“Preferences”
2) Select Status
Change Prefs
Status Change Preferences
1) Select “Add”
2) Select “State”
3) Select
“Wisconsin”
4) Select “Search”
Status Change Preferences
1) Put a “check”
next to each
resource who you
would like to
receive divert
notifications
Tip: Clicking on a
column header will
sort the column
alphabetically
2) Scroll to the
bottom
3) Select
“Notifications”
Status Change Preferences
1) Select “Current
Status”
2) Select how you
would like to be
notified of a status
type change.
Example – Divert and Limited Divert – Notified
by email, text and web page each time the
status type changes
Status Change Preferences
The status change preferences list may look
similar to the list below for each resource
selected.
Creating Events (Alerts)
1) Hover over
Event
2) Select Event
Management
3) Select Create New
Event
Creating Events -
1) Locate the
appropriate
template
2) Select “Create”
Selecting a template
Creating the Event
1) Fill in the Title
2) Fill in the
Information
box
3) Select the time
frame
4) Select any
other
appropriate
boxes
5) Scroll down
Creating the Event
6) Select the resources
that need to report in
the event
7) Scroll to the bottom
8) Select Save
Event View
Event Banner
Resources
updating event
status types
Updating / Adding Event Information
1) Hover over
Event
2) Select Event
Management
3) Locate the
event name
4) Select Edit
Updating / Adding Event Information
1) Erase the current
information
2) Add/Update
information box
with current
information
3) Scroll to bottom
of screen and
click Save
Updated Event Information
Update
Select “View
History
Event
History
Ending an Event
1) Hover over
Event
2) Select Event
Management
Select
“End”
Event Notification Setup
Users are able to receive notifications via email, text page or web
page when an event has been activated, updated or ended.
1) Hover over
Preferences
2) Select Event
Notification
Event Notification Setup
1) Locate the event template that you want to receive notifications
2) Select the type of notification to be received (email, text page,
web page)
3) Scroll to the bottom and select “Save”
Links
Two links to other web pages – Hover over the link
and select
Wisconsin Emergency
Management
(WEM)
Wisconsin Hospital Emergency
Preparedness
(WHEPP)
Support
Select “Contact Us”
Deb Van Matre is the Wisconsin Regional Administrator for WITRAC
Support Center
Select “Help Center”
Online Help – Support
document
Video Help – 2-4 min support videos
QRG’s – Updating status types and
Phone App guides
EMResource Phone App
I-phone or Android
Search App store
for “EMResource”
– Free app
Same Username
and Password to
access web based
WITRAC
Can update status
types and
create/manage
events
24/7 Intermedix Support Center
888-735-9559 #1 then #6
support@intermedix.com