Planning for recruitment Mariam Abdulla 201201695 BSB 6002, class 002 Content Cover page 1 Content 2 About our company 3 Job description 4-6 JCM model 7 Recruitment sources 8-9 Selection Methods 10-11 References 12 2 ABOUT OUR COMPANY Meem Home is a small enterprise, established by its founder Mariam Abdulla in 2008. its main function is to sell functional furniture accessories that align with house decoration and furniture in a reasonable and affordable pricing strategy. We value people needs to create a friendly, cozy home environment, therefore we align our strategies into providing our customers with the most fashionable designs and furniture accessories. Our workplace: Our main and only branch is in Bahrain located in Bahrain City Centre. An enthusiastic team: We believe that success needs hands and brains to be achieved, we train, develop and maintain our human resources to meet company’s overall objective. We have welltrained staff counted more than 30 employees from salesmen to office staff, which all of them are trained to understand customer needs and tailor our products and services to satisfy them. We believe that HR has a significant role in company success, HR role involves the management of the company’s human resources in different aspects such as recruiting suitable candidates, training, benefits, We provide: We provide our customers with high standard products, we offer our customers with high quality products that is produced at low costs to make it affordable for all people. Our intentions go beyond our products, we aim to access every home with our products. How we are different: We realize the fact that there are lots of competitors in our environment offering similar products such as Home store and Home center, however we consider these threats created by our competitors and try to overcome it. We believe that we are offering distinctive products that match people tastes and preferences. Moreover, we provide our customers the chance to tailor their home design and accessories by offering specialists that create designs aligned with customer preferences. 3 JOB DESCRIPTION Job Title HR Coordinator Location Bahrain, City Centre Type Full time Purpose of Position To perform human resource basic functions and to manage the relationship between employers and employees, as HR representatives are the connection between management and employees that aims to reach employee satisfaction. Reports to HR Manager Responsible for staff? No Main Tasks 1. 2. 3. 4. 5. 6. 7. 8. 9. Participate in recruitment processes effectively and as per manager request. Recognize turnover and retention of employees semi-annualy and accuratly. Recommend improvements of employment policies efficiently. Conduct researches as per required by management. Report to HR manager on a weekly basis and in details. Analyze functional processes regularly and methodically. Represent the HR department effectively and whenever required. Inform HR management with any disturbance when it occurs. Execute filing functions of employees files on a monthly basis or as required and empirically. 10. Establish good relationship with all staff in a respectful manner. 4 PERSON SPECIFICATION Qualifications Essential - Degree preferably in business or communication. Desirable - Degree in HR. Justification: A Business or Communication Degree holder will be able to perform HR functions properly, and will have sufficient knowledge of the basic functions which is essential in order to be able to carry out tasks assigned to job holder. However, a degree in HR will be an advantage for the applicant since he will be more in depth understanding of HR functions. Knowledge / Experience Essential - Knowledge in basic HR functions such as filing and recruitment procedures (eg. Interviews and selection methods). - Knowledge in reading HR data and analysis. - Basic knowledge in mathematical calculations. Desirable - Experience in a similar role. - Training in the HR field. - Experience in team work. Justification: the job holder should have basic knowledge about HR functions to be able to function effectively in the position. Moreover, it is essential for an applicant to be able to understand and read HR data and analyze it to create a readable version of these data. In addition, experience in HR field will be an advantage for the applicant, and having a training period in HR environment will add to the person’s knowledge and help applicant to accomplish HR tasks. As well as team work experience will enhance applicant's abilities to accomplish his duties and establish good relationship with others. Skills Essential - Technological skills( computers and office machines). - Sufficient level of communication and employability skills. - Comply with procedures. - Attentive to details. - Mathematical skills. - Organizational and interpersonal skills. Desirable Justification: It is essential for an employee to hold mentioned skills in order to be able to perform his duties and tasks, a successful organization requires effective skills to maintain its success and improve it. Abilities/ Essential Desirable 5 Attributes - Meet deadlines. - Oral comprehension. - Problem solving and identification. - Work under pressure. - Positive attitude. - Willingness to develop and improve. - Communicate good relationships with others. - Perform multitask duties. Justification: An applicant that holds mentioned abilities will be able to handle all tasks and duties effectively, in the fact that a person with multiple and different abilities is able to work in any environment and to work out different tasks. Equipment/tools required: - Computer. - Phone. - Printer - Photocopy Other requirements: None 6 Job Design: Alignment to Job Characteristics Model Purpose of JCM: the model aims to predict what makes a job satisfactory for an employee, motivating employees is an essential element to create satisfaction within company staff and the model proposes how to motivate employees till satisfaction which is a basic element of achieving company goals and objectives. (Moritz, n.d) Application of JCM in the Job selected: 1.) Skill variety: As for HR coordinator it is essential to have different skills in order to be able to perform his tasks as in task 1, 2, 4, 6, 7 and 10. To perform these tasks the job holder needs to have analytical skills, research skills, presentation skills, communication skills, statistical skills and recruitment knowledge. 2.) Task Identity: for a job holder it is essential to specify certain tasks that job holder is responsible for. HR Coordinator is responsible for employees files preparation and maintenance, then he has to analyze those files and determine the turnover and retention rates. These tasks are clearly stated in tasks number 2, 6 and 9. 3.) Task significance: HR coordinator tasks are significant to the company HR functions, this is clear in the 9 and 2 tasks. Managing staff files is essential for the company since the staff is a resource for the company and it needs to maintain those resources efficiently and to keep track of their activity and performance. Moreover, determination of turnover and retention rates helps management to allocate any increase and to solve any problem that occurs immediately. 4.) Autonomy: as for autonomy, HR coordinator job holder has a very low level of autonomy in decision making. sort of autonomy appears in task 8 where he is responsible for informing HR management for any disturbance or violation committed by an employee, the autonomy is the decision that will be taken by the job holder by evaluating the level of disturbance and taking the decision to inform the HR manager. 5.) Feedback: giving feedback could be recognized in tasks 3 and 5 where the HR coordinator is responsible to analyze the HR functional processes and give his feedback to HR management about its accuracy and reliability, moreover jobholder is responsible to recommend improvements to the employment policies to make it more effective and accurate and to generate beneficial results out of it. 7 Recruitment Sources-Working Page Source considered: Newspapers and Magazines For Against 1. Accessibility: newspapers are accessible by a large amount of people, and since it is printed this makes it easier to reach it at any time. (Joseph, n.d). 2. Target: newspapers and magazines are efficient to reach target applicants, those who reads newspapers, at a certain age or interested in a certain field. (Joseph, n.d). 1. Costly: publishing vacancies advertisements in newspapers increase company's expenses, and the cost depends on the size and number of publications of the ad. 2. Transmission fall off: due to technological revolution newspapers and magazines readers rates are declining overtime, which mean less audiences. (Suttle, n.d) Source considered: E-Recruitment (Company’s website) For Against 1. Bigger audience: on behalf of 1. High volume of response: E-recruitment is an technology development people easy and fast method for applicants, thereby incorporation with technology increase, lots of people apply for different jobs which therefore E-recruitment is the most makes it difficult to review large amounts of appropriate method for reaching bigger resumes. (Whatjobsite, 2011). range of applicants. (Whatjobsite, 2011) 2. Cost effective: low cost of Erecruitment advertisements makes it an attractive way for job vacancy advertisement. (Whatjobsite, 2011). 2. Technical issues: it is possible that a technical issue may arise, which will affect application processes. It is possible that information would be hacked which affect information security. (Whatjobsite, 2011). 8 Source considered: Refferals For Against 1. Time value: it actually reduces time spent on searching for suitable candidates, since people will recommend suitable applicants for the job. (Frost, n.d) 1. Giving favors: recruiting applicants as a favour for the employee who recommended him, even if the applicant is not qualified and suitable for the job. (HRNinja, n.d) 2. Cost effective: considering that there are no advertisements in this recruitment source, company’s recruitment expenses will be reduced. (Frost, n.d) 2. Low quality of referrals: due to favourism, applicants might be at low quality of performance which might affect company performance as well. (HRNinja, n.d). Recommended and Justified Recruitment Source/s: In the case of our company it is recommended to recruit through E-recruitment, taking into consideration that it is cost effective and it has the widest coverage of audiences. It is cost effective in the sense that the costs of recruitment are reduced because of online recruitment (online job advertisement) and that company’s website already exists, and in addition it covers a wide range of audience considering people’s high usage of technology. Moreover, E-recruitment is efficient acknowledging the availability of the KSAO’s in the market and that a suitable candidate could be found easily through E-recruitment, as a result of KSAO’s availability in the market it is most likely that company will find the suitable candidate that fulfil company’s needs. 9 Selection Methods-Working Page Method considered: Structured interviews For Against 1. Interaction: it involves lots of interaction between applicants and interviewers, which helps the interviewer to know the applicant very well and to narrow the yield ratio. 1. Discrimination: there could be some discrimination according to gender, age or appearance, which will not be beneficial for the company as all what matter is the ability to perform the job and how qualified the person is. 2. Collection of reliable information: interviewer will be able to extract primary information from the applicant which cannot be extracted in another method, which minimizes selection options and gives reliable results upon the reliable extraction. (Sociology, n.d) 2. Requires pre-planning: the interviewer has to plan ahead the structure of the interview, and he needs to prepare his questions previously which requires certain knowledge and effort. (Sociology, n.d) Method considered: Challenge test For Against 1. More knowledge: it gives more knowledge about the applicant abilities and skills, and whether it suits the vacancy or not. (Heibutzki, n.d) 2. Narrowing the selection process: it helps to cut down the number of suitable candidates and make it easier to choose the right candidate as it will be based on their acheivment. 1. Cost: it will cost the company extra expenses in the recruitment process. 2. Possible inaccuracy of analysis: it is possible that the analysis would not be accurate due to any circumstance which might cause choosing the wrong candidate instead of the appropriate one. (Heibutzki, n.d). 10 Method considered: References For Against 1. Information from a third party: it helps to get more information about the applicant from another point of view other than the applicant himself. 2. Protection from future lawsuits: it protects the company from future lawsuits if the applicant has any criminal record or unacceptable behaviour. (CVTips, n.d) 1. Waste of time and money: it could waste company time and money without getting any benefits from it. (CVTips, n.d) 2. Possibility of inaccuracy: it is possible that the reference gives inaccurate information about the applicant. Recommended and Justified Selection method/s: In the case of our company the most suitable selection methods are structured interviews and skills test, in the sense that information gained out of them will be valid and reliable to make a decision of selecting the suitable candidate. Although these selection methods are time, budget and effort consuming, but their results are very effective in the selection process and narrowing the number of applicants. Interviews and skills test will prevent selecting poor qualified and skilled candidate. To add, an interviewer will be able in a well-structured interview to match applicant’s skills with the job description and narrow the number of candidates that are suitable for the job. On the other hand the skills test will help the HR management to identify the level of competency the applicant holds in order to review the ability of the applicant to handle the job tasks. 11 References : CVTips. (n.d.). Advantages and disadvantages of a background check?. Retrieved from http://www.cvtips.com/interview/advantages-and-disadvantages-of-a-background-check.html Frost, S. (n.d.). The advantages & disadvantages of using employee referrals. Retrieved from http://www.ehow.com/info_12065131_advantages-disadvantages-using-employee-referrals.html HRNinja. (n.d.). The pros and cons of hiring through referrals. Retrieved from http://www.hrninjablog.com/?p=2402 Heibutzki, R. (n.d.). What are the advantages & disadvantages of achievement tests?. Retrieved from http://education.seattlepi.com/advantages-disadvantages-achievement-tests-1026.html Joseph, C. (n.d.). The advantages of recruitment from newspaper want ads. EHow, Retrieved from http://www.ehow.com/info_7935787_advantages-recruitment-newspaper-want-ads.html Moritz, B. (n.d.). Motivation at a glance: An ischool collaborative. Retrieved from https://sites.google.com/site/motivationataglanceischool/job-characteristics-theory Sociology. (n.d.). Structured interviews. Retrieved from http://www.sociology.org.uk/methsi.pdf Suttle, R. (n.d.). The disadvantages of newspaper recruiting. Demand Media, Retrieved from http://work.chron.com/disadvantages-newspaper-recruiting-21538.html Whatjobsite. (2011, sep 5). Advantages and disadvantages of online recruitment. Retrieved from http://www.whatjobsite.com/content/recruiter-zone/online-recruitment-basics/advantages-disadvantagesof-online-recruitment/ 12