2003 Annual Results Presentation A member of the Li & Fung (Retailing) Group 3 March 2004 2003 Hong Kong Retail Sales Value Year-on-Year % Change 15 Total: $173 Billion - 2.3% 9.9 10 4.0 5 1.2 5.2 6.7 0.1 0 -2.5 -5 -6.1 -10 -15 -20 -6.5 -11.1 -12.6 -15.2 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Source: HKSAR, Census and Statistics Department 2003 Annual Results Presentation Agenda 2003 Financial Results Highlights 2004 Outlook & Update Questions & Answers 2003 Financial Results Highlights Group Turnover + 9.5% 2,000 HK$ Million 1,600 1,305.1 1,393.5 1,526.1 1,140.7 1,200 800 400 0 No. of stores - HK No. of stores - China HK Retail Sales 2000 2001 2002 2003 123 146 166 186 - - 2 7 + 3.8% - 1.2% - 4.1% - 2.3% 2003 Financial Results Highlights Group Net Profit + 0.5% 80 54.7 * HK$ Million 60 60.4 * 60.7 40.0* 40 20 0 2000 2001 2002 2003 * Restated for income tax effect per SSAP No.12 (revised) and long service payment costs per SSAP No.34 (revised) Net Profit By Market 2002 2003 Change Hong Kong Market (HK$ Million) 61.6 69.2 7.6 China Market (HK$ Million) (1.2) (8.5) (7.3) Total (HK$ Million) 60.4 60.7 0.3 2003 Financial Results Highlights Net Profit as % of Sales - 0.3% 5.0 % of Sales 4.5 4.2 * 4.3 * 4.0 4.0 3.5* 3.5 3.0 2000 2001 2002 2003 * Restated for income tax effect per SSAP No.12 (revised) and long service payment costs per SSAP No.34 (revised) Total 2003 Sales Increased Yet Comparable Stores Sales Dropped 15 10 % Change 10 10 9 8 Total 2003 + 9.5% 5 0 -5 -1.1 -0.6 -0.9 -1.6 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Total Stores Comparable Stores Total 2003 - 1.1% Slight Decline in Gross Margin / Other Income - 0.2% 34 32.8 % of Sales 33 32.6 31.6 32 31.0 31 30 29 2000 2001 2002 2003 Tight Control of Store Operating Expenses 30 % of Sales 25 20 22.0 22.2 22.7 23.3 6.4 6.7 6.9 7.2 6.9 6.9 6.9 7.0 8.7 8.6 8.9 9.1 2000 2001 2002 2003 15 10 5 0 Labour Cost Rental Cost Other Expenses 2003 Financial Results Highlights Basic Earnings Per Share 10 9.1 * HK Cents 9 8.1* 9.1 8.4* 8 7 6 2000 2001 2002 2003 * Restated for income tax effect per SSAP No.12 (revised) and long service payment costs per SSAP No.34 (revised) 2003 Financial Results Highlights 2002 2003 Change 168 193 + 25 Group Turnover (HK$ Million) 1,393.5 1,526.1 + 9.5% Group Net Profit (HK$ Million) 60.4 * 60.7 + 0.5% 4.3% * 4.0% - 0.3% 9.1 Cents * 9.1 Cents - - 4 Cents + 4 Cents Number of Stores Net Profit as % of Turnover Basic Earnings Per Share Total Dividend Per Share Paid Mid Year To Be Paid 1 Cent 3 Cents * Restated for income tax effect per SSAP No.12 (revised) and long service payment costs per SSAP No.34 (revised) 4th Quarter 2003 Financial Results Highlights 2002 2003 Change Group Turnover (HK$ Million) 360.8 394.0 + 9.2% Group Net Profit (HK$ Million) 17.1* 18.6 +9.1% 4.7%* 4.7% - 2.6 Cents* 2.8 Cents + 0.2 Cent Net Profit as % of Turnover Basic Earnings Per Share * Restated for income tax effect per SSAP No.12 (revised) and long service payment costs per SSAP No.34 (revised) Year-On-Year Quarterly Profitability Growth 28 * 30 % Change 20 10 9* 4* 2* 7 9 Q3 2003 Q4 2003 2 0 -10 -20 -30 -27 Q1 2002 Q2 2002 Q3 2002 Q4 2002 Q1 2003 Q2 2003 * Restated for income tax effect per SSAP No.12 (revised) and long service payment costs per SSAP No.34 (revised) 2003 Achievements – Hong Kong 1. Excellence in Customer STF Services (Speed, Tidiness and Friendliness) 2003 Achievements – Hong Kong 2. Customization of Store Types Mega store with “Hot & In” counter Mini store 2003 Achievements – Hong Kong 3. Great Category Management Initiatives Weekend Specials Microwave Lunch Boxes Premiums Redemption 2003 Achievements Winner of “Award for Excellence in Training 2003” organized by The Hong Kong Management Association – Silver Award Selected as a Case Study for the Citigroup International Case Competition 2003 jointly organized with the HKUST Caring Company Award 2003/2004 2003 Achievements Refining Store Model in China Fresh and hot bakery and gourmet hot drinks STF&F (Speed, Tidiness, Friendliness & Fun) 76% preferred Circle K 60 m2 small store model Reduced CAPEX per store by RMB200K Positive store contribution in November and December 2003 2004 Update & Outlook 2004 Update & Outlook Circle K Hong Kong – Quality Growth Overall consumer sentiment improving Deflation and high unemployment will continue Expect improvement in comparable store sales Our quality strategies Great customer experience Efficiency and cost control New product categories Creative promotions Quality and profitable new outlet growth 210 stores by year-end 2004 Update & Outlook Circle K China – Aggressive Growth Differentiation and customer preference strategies Year of aggressive growth 40 stores by end of the year in Southern China Evaluate option of acquisition Expansion to Northern or Eastern China market 2004 Update & Outlook To Summarize Quality growth in Hong Kong Aggressive growth in China Building customer preference is the key Good balance between top line and profitability