Bate and Switch What you thought you were getting…. What you got…. LegalTechnologies Liability of Design Survey New andand Legal Risks Matthew DeVries Stites & Harbison PLLC Alexandria, VA | Atlanta, GA | Frankfort, KY | Franklin, TN | Jeffersonville, IN | Lexington, KY | Louisville, KY | Nashville, TN The Big Picture Overview – Analyze the impact of technology on construction – Understand what documents can help/hurt your case – BIM versus CIM Lessons – Identify best practices for the paperless project Who Am I? • • • • Father of seven Husband of one Construction attorney and LEED AP B+DC Blogger: www.bestpracticesconstructionlaw.com What Can This Dude Teach Me? • Team • Lawyer • Judge “People ask me to predict the future, when all I want to do is prevent it. Better yet, build it.” - Ray Bradbury, Beyond 1984 Document progress Minimize exposure and prevail in disputes! Why should you have project management procedures in place? You know… 1. Standard management procedures 2. Importance of project communication 3. How to document progress of work You know…but did you know? 1. Standard management 1. People are responsible procedures for project management 2. Importance of project communication 2. Litigation is about failed expectations 3. How to document progress of work 3. “What” is as important as “How” you document Why are proper records essential for claims and disputes? • Reservation of rights • Causal connection • Prove cost and delay Critical Documentation Non-Critical / Problem Documents • • • • • Personal emails IMs / Text Blog trails Internet usage logs Jokes and photos “Paperless success is more than just taking all the paper you have and putting it into a digital file cabinet.” Web Based Capabilities • Project team accesses same web based database • Access to design drawings, job site photos, schedules, and +400 reports • Document control is enhanced by tracking revisions, storing master files, streamlining review process • Compliance with corporate procedures Mobile Devices QR Codes in Construction • Marketing / Business Development • Building Permit Information • Servicing Manuals and Project Specifications • Project Management and Version Control The Internet Plan Room Takeoff Tools Payment Controls Project Lifecycle Design Bid Pre-Qual Contract Construction Close-out Dashboard Accounting Systems Project – Contract – Subcontractor Textura Construction Collaboration Solutions Pre-qualification Management: PQM Bid T Management: GradeBeam Construction Payment Management: CPM Project Participants Financing, Insurance, Title Reports Owner/ Developer Signatures Payment General Contractor Project Mgt. Planrooms Other Common Services Security Vendor Eval Workflow Subcontractor Compliance Sub-Tiers, Material Suppliers New Technologies “If you are not involved in BIM, what are you waiting for?” “If you are not involved in CIM, what are you waiting for?” Joe Jarbo, Clark Construction Group AGC President Matt DeVries Stites & Harbison PLLC CIM Legal Issues Disclaimer: It will take time to develop contracts tailored to the CIM process. For attorneys, it is difficult to create good contracts if there is no legal precedent to follow. At present, there no reported cases on CIM. Thus, it will take time (and legal disputes) to fully understand the legal risks associated with CIM. Lessons from BIM • • • • • • Contract framework Model management Intellectual property rights Reliance on data Limitation of liabilities Ownership of process CIM: Early Legal Issues • Who owns the CIM data, surveys, models? Owner? Engineer? Everyone? • Who can rely on information, data, surveys? • If fully integrated project, who can change the “stuff” created or contributed by each party? • Who takes the risk related to changes in the data or survey? • Insurance issues will be difficult to determine. Are You Ready to Jump? What is the “put it in writing” rule? What is hearsay? Non-hearsay? Exceptions? Email versus Letter versus Change Order? Can we shred documents at the end? What about paperless project? “Put it in Writing” • • • • • Why? Who? What? How? When? Hearsay, Exceptions and Non-Hearsay “An out of court statement offered for the truth of the matter.” Exceptions to “Hearsay” Rule – Business record exception – Author actually observed conditions – The records were prepared in the normal course of business – The records were prepared at the time of the event(s) or reasonably soon thereafter – There is no suggestion that the records were prepared for the specific purpose of use in litigation –“A less-guarded time.” The Legal World • Higgins Dev. Partners v. Skanska USA (Mont. 2009) – Email sufficient to support a finding of increased costs for change order • Inland Construction Co. v. Cameron Park (N.C. Ct. App. 2007) – Email promising additional work not a “contract” – Lack of executed change order found to be without merit Case Law (cont’d) • A-1 General Contracting v. River Market Communications (N.Y. 1995) – Handwritten notations on contract “should be ignored” – No agreement about payment schedule • Klein Development v. Ellis K. Phelps & Co. (Fl. Ct. App. 2000) – Faxed release of lien binding? – Letter requesting original signature was contradictory evidence Case Law (cont’d) • Bethlehem Area Sch. Dist. v. White Bros. Construction (Pa. Com. Pl. 2004) – Letter constituted a limited admission of damages (tiles and carpet, not mold) • Raymond’s Building Supply v. Mattson (Conn. Super. 2007) – Photographs established that problems “were or should have been” evident at the time of termination Yo, Joe! Can we shred? e-Discovery • General rule “[A] responding party should produce electronically stored information that is relevant, not privileged, and reasonably accessible …” • Exception ESI which is “not reasonably accessible because of undue burden or cost” Order Re: Preservation Order Re: Preservation (cont’d) Order Re: Preservation (cont’d) Order Re: Preservation (cont’d) Just answer the question, Matt! • While a litigant is under no duty to keep or retain every document in its possession, it is under a duty to preserve: – What it knows or reasonably should know; • Relevant to the action; • Reasonably calculated to lead to discovery of admissible evidence; • Reasonably likely to be requested; and/or • Subject of a pending discovery request. Legal Questions: Paperless Project • Who owns the license to the program? • How much access do the parties have to the documents created in the program? • Who controls the server? • Will the parties be granted access to project documents during the project? • Is less formal communication (email) good or bad for the parties? Legal Questions: Paperless Project • Would you still use letters? • Could emails to attorneys be retrieved by other parties? • Is a written instruction via email the same as a change order? • What type of information would you want protected? Baseball Gone Sour! Tour de France Gone Sour! “Teenage Son” Gone Sour! “Adult Son” Gone Sour! “Ferdinand the Bull” Gone Sour! Construction Projects … … Gone Sour! E-mail: Not-So-Good To: John From: Paul Re: Project Delays John, I am going to have Drew send you some progress curve comparisons for us to start the delay status analysis. I think we need to begin the discussion with our management that we are late and tell them that we are analyzing how late. We also need to consult the claims team as how we tell our management that we are late. The schedule needs some serious work to be used as a float tool and everyone is going to be looking to get answers. E-Mail: Bad From: Contracts Manager about Upper Management People did not listen and act on previous recommendations in a timely manner and I am annoyed that those delays significantly impact the cost and schedule to this project. COMMITMENT from management means listening to the people who have to make things happen … Yes, I am annoyed, but more importantly I am concerned where we are going with this project if people do not listen and act quickly. How can we be successful with the schedule and cost if we do not have the resources to execute the job proactively and/or project management does not respond when we make recommendations? WE NEED HELP!!!! E-Mail: Worse From: Upper Management about Contracts Manager Guys, let’s get real. I have three simple questions: Is Bob the right person to be Contracts Manager on this project? If there is any hesitation, then take the necessary action to get the right person in place. Is there adequate support for the Contracts Manager at the site and/or back-up available? Are there any other projects in this deadlocked condition? E-Mail: The Worst From: Upper Management to Contracts Manager Bob, I understand your frustration about lack of support from back in the East. We are attempting to get the additional resources and assistance that you have requested. In the meantime, you need to continue with the team in place. If we are going to make the contractor look like they cannot do their job, we MUST look and act like we are doing ours!!! Rob E-Mail: Dirty Words Internal Correspondence Great! What the hell are we supposed to do now?!?! This invoice will now have to be made known to ABC Co., but not before our sailaway date of May 15th ******* I am sure that Mr. Smith and Mr. Jones will be involved here, but I would much rather have ABC Co. see this after our equipment has left the port and is on the High Seas on their vessels. Lesson Learned: Watch out for the four-letter words. Daily Report 4) MISLABLED PARTS STILL ONGOING. LOST TIME IS MOUNTING UP. LAYDOWN AREA HAVING A HARD TIME DUE TO MISLABELING. Deviation Report Description: Labor Availability Root Cause: Missed in the original estimate. Change Order Log No. Item Date Amount Pending Notes 1 Rebar masonry 3/14 $114,450 0 Missed quantity 2 Rebar 3/14 $92,896 0 Missed quantity 3 Curb 3/14 $58,905 0 Missed quantity 4 Additional pumps 5/7 $105,990 0 Engineer 5 Additional filters 5/7 $12,450 0 Engineer 6 Electrical 5/7 $311,412 $311,412 Engineer The Real World • “One look is worth a thousand words.” – Fred Barnard (Dec. 8, 1921 advertisement) • "Un bon croquis vaut mieux qu'un long discours" (…a good sketch is better than a long speech…) – Napoloean Bonaparte • “As the Chinese say, 1001 words is worth more than a picture.” – John McCarthy, computer scientist Photos: Assist in Project Administration Location: Nashville, TN User: Owner (out-of-town) Feature: Progression photos used by project members during construction Photos: Proof of Installed Quantities Location: Memphis, TN User: General Contractor Feature: Aerial photos used to establish entitlement to installed quantities Photos: Impeachment of Witness Location: Memphis, TN User: General Contractor Feature: Aerial photos used to contradict witness testimony on scope of completion Photos: Proof of Responsibility Location: Nashville, TN User: General Contractor Feature: Date of photos used to establish insurance coverage dispute Photos: Defective Work Location: Atlanta, GA User: Owner & General Contractor Feature: Walk-through photos used to show defect and standard Photos: Incomplete Work Location: Atlanta, GA User: General Contractor Feature: Interior MEP photos used to defend claim by sub for additional $$ Photos: Recover Regulatory Fines Location: Raleigh, NC User: Owner Feature: Pre-construction sitesurvey photos used to identify responsible party for local fines Not actual project photo Photos: Proof of Delays Location: Pittsburg, PA User: Steel Contractor Feature: Aerial photos show staging area used by other trades and impacted schedule 5/30/00 Photos: The Smoking Gun (Bad photo if you are the blasting contractor!) LESSON LEARNED #1 The contract is the most important aspect of risk management! LESSON LEARNED #2 People perform the work… People need to be trained… People defend/pursue claims… LESSON LEARNED #3 Technology is a tool, like any other tool, that can be misused, mishandled, or miscommunicated. LESSON LEARNED #4 • • • • • • Review all contracts to determine rights Notify the proper persons Document the impact Reserve rights and proceed under protest Prove the monetary loss due to impact Negotiate resolution Have a strategy and written protocol for when projects go sour. LESSON LEARNED #5 Questions? Civil Integrated Management “It doesn’t matter whether you are a lion or a gazelle— when the sun comes up, you’d better be running.” Roger Bannister, first man to run a mile in less than four minutes