John Raciti FRSA
Address: 15 Miles St, Mascot, NSW, 2020
Phone: 02 9313 4739
Mobile: 0415 236 352
Email: johnraciti@yahoo.com
Accomplishments
Experienced User Interface - User Experience Designer
I'm a registered WIPO Inventor, Developer & System Admin of world-class front-office process solutions LMS
& Core Banking Systems, offering a strategic consulting, a social technology platform, and expertise on a
global scale to help clients enable a smarter workforce and gain a competitive advantage in any market
Experienced User Interface / User Experience Designer
Skilled at translating business and customer requirements into successful user interface designs, designing
innovative digital solutions based on user research and design standards. I have a sound understanding of
web related browser and server technologies, understand Information Architecture, web usability and
accessibility, attuned to design principles, strong concept design, interface design & layout skills and
functionality.
Key Responsibilities
• Managing innovative website user centred design projects
• Producing and negotiating scope of work, quotes and detailed timelines
• Resource planning and management of our talented human resources
• Manage and co-ordinate the business and customer research and analysis stages
• Information structures, GUI wireframes, Prototypes builds, Specification documentation, Interface designs,
Front end builds, Style guides
Essential Skills/Attributes
I'm tertiary qualified in Web/Graphic Design with many years of experience and a proven track record in
designer user friendly applications along with the ability to communicate technical aspects visually. I have the
ability to see a project from concept to print, I’m motivated, creative and willing to learn and grow with the
company, & I have the ability to interpret client briefs and effectively communicate your ideas with others.
Specialties Essential Skills/Attributes
Experience with Photoshop and other adobe design software
HTML programming (CSS, DHTML)
Ability to understand and create information structure for web applications
Experience in using CRM systems i.e. Sales Force
Knowledge of database modelling
Analytical mind, ability to see the big picture
Experience in telecommunication industry
Experience with mobile user interfaces
graphic design, corporate identity, brand development, project management, documentation design, desktop
publishing, web design & development, illustration, digital imaging, printing, promotional material
Track record (coinciding with a number of various industries during the same period)
• Civic Organizations: 5+ years
• Financial Services: 3 years
• Information Technology: 3 years
• Design: 12+ years
• Educational Institution: 17+ years
• Government: 12 years
Professional Experience
Learning Product Executive Asia Pacific – SAI Global, 286 Sussex Street Sydney, NSW Australia 2000
▪ June 2012 – Current

SAI Global provides organizations around the world with information services and solutions for managing
risk, achieving compliance and driving business improvement.

SAI Global provides a wide variety of training; awareness and improvement solutions that help build
knowledge and skill at an individual level or across the entire organization. Our innovative solutions, used
by thousands of companies and millions of individuals worldwide, are focused on workplace integrity,
building a culture of compliance, enhancing effectiveness and returns from management systems and
processes, and improving and sustaining long-term business performance.

My Courses/Assignments completed: June, 2012
Diversity at work
For Your Eyes Only International
Harassment in the Workplace
Integrity Matters Compliance Training – Multi Languages
SAI Global Induction Program v9.2
Respect in the Workplace

SAI Global (ASX: SAI) provides organizations around the world with information services and solutions for
managing risk, achieving compliance and driving business improvement. Standards, Compliance, Ethics,
GRC, Auditing, Certification, Training

Belbin team type - Plant - very creative, the ideas person; highly creative and good at solving problems in
unconventional ways.

HBDI profile - Strong Conceptional, big picture thinking and risk taking (Yellow - D quadrant) & Analytical
(Blue - A quadrant).

http://www.saiglobal.com
OPS (Online Production Specialist) Team Leader – Sensis, Sydney NSW 2000
▪ October 2011 – ▪ June 2012




Sensis is Telstra's wholly owned advertising and directories arm.






Leadership/management experience

http://www.yellowpages.com.au
Public Company; 1001-5000 employees; Marketing and Advertising industry.
Ability to manage multiple projects in a fast-paced, deadline-driven environment.
Liaising with Telstra & Julia Ross Management, Telstra Stakeholders, Sales, Marketing & Customer Care
staff & Clients. Customer Service focus
Adobe Photoshop skills, Design Skill/Graphic Artist capabilities
Proven ability to build consensus and work effectively within a cross-departmental team
Excellent communication skills
Good-to-Have Background in the use of Social Media - Marketing/Change/Application Usage
The role is also responsible for developing and delivering a social media ‘Yelp’ strategy for Core Equity
Services.
Web Designer & Web Developer – Teachers Credit Union Limited, Homebush NSW 2140
▪ September 2011 – October 2011.

Australia’s third largest credit union, supporting teachers and their families with savings accounts, loans,
insurance, term deposits, credit cards and more.




Content Management System: Sitecore, EDMs: PeopleLogic



Adobe Photoshop skills, Design Skill/Graphic Artist capabilities
Intermediate knowledge of HTML and experience with popular content management systems
Liaising with Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
Flash banners, branding, poster designs, button designs, interface designs for internet, intranet & banking
applications i.e. iPhone mobile banking, internet banking for the Marketing & Communications depts.
Excellent communication skills
Maintain a good working relationship and interaction with external online service partners and external
agencies

http://www.teacherscreditunion.com.au
Studio Production Manager– Financial Planning Association of Australia Ltd, Sydney, NSW
▪ August 2011 – September 2011

Typesetting advertisements, fliers, forms and other documents based on existing templates and design
guidelines.

Liaising with Management, Stakeholders, Sales, Marketing & Customer Care staff & Certified Financial
Planners & Clients.


Intermediate knowledge of HTML and experience with popular content management systems

Updating our websites using a Content Management System Citrix (it’s a proprietary CMS but pretty
standard in format.






Adobe Photoshop skills, Design Skill/Graphic Artist capabilities
Creating web tiles and email communications based on existing templates (they’ll be provided with the
wording/copy).
Excellent communication skills.
Good-to-Have Background in the use of Social Media - Marketing/Change/Application Usage
http://www.fpabestpractice.com.au/
http://www.fpaconference.com.au/
http://www.www.fpa.asn.au
Owner - GUI & UX Designer – Raciti Designs, Sydney, NSW ▪ March, 2001 – Present
 Raciti Designs - services in Web & Graphic designs, generating design mock-ups, Graphical User
interface designing for applications and software designs; Internet & Mobile Banking. Clients include
Financial Services, Information Technology, Design, Educational Institution & Government bodies.

Portfolio of past business trading & liaising with the follow organizations:
ADECCO, ADECCO AUSTRALIA PTY LTD, ADECCO PERSONNEL SERVICES PTY LTD, s2m, NSW
TAFE COMMISSION, TAFE Commission, TAFE NSW, HAYS PERSONNEL SERVICES, HAYS
PERSONNEL SERVICES AUSTRALIA PTY LTD, UNIQUE WORLD PTY LIMITED, UNIQUE WORLD
PTY LTD, MOBILE MESSENGER PTY LTD, MOBILE MESSENGER TECHNOLOGY PTY LTD, Mobile
Messenger (NZ) Pty Limited, Mobile Messenger Americas Pty Limited, Mobile Messenger Australia Pty
Limited, Mobile Messenger Holdings Pty Limited, AUSTRALIAN FINANCIAL INVESTMENTS GROUP
PTY LTD, WIZARD HOME LOANS PTY LIMITED, GE MONEY, DEPARTMENT OF DEFENCE,
CENTRAL QUEENSLAND UNIVERSITY, Deakin Prime, DEAKIN PTY LTD, Planning NSW, ASTRE
GERMAN AUTOMOTIVE PTY LTD, CD LABORATORIES PTY LIMITED, Inchcape, Chrysler, Audi,
Subaru, Toyota. ABN: 44 176 718 301

www.racitidesigns.com
Head of Design - GUI Designer – Rubik Financial Limited, Sydney, NSW ▪ March, 2008 – March, 2011
 User Interface Designer - UI Designer for large Finance Industry Leader Sydney CBD Location. User
Interface Designer with an exceptional understanding of User Experience Principles coupled with a keen
eye for great graphic/web design. Commercial exposure to large, complex Transactional style Websites
and Web Applications. Essential skills: Web Applications development CSS, HTML, XML, JavaScript
Strong understanding of computer/human interaction, Usability Concepts and User Interfaces Wireframe
production ability to translate wireframes into GUI Strong Graphic and Web Design Skills Ability to work
with Style Guides Creation of prototypes Banking and Finance experience and Agency Environment
experience, User interface management systems.



Effectively manage strong on-going internal relationships.




Ability to manage multiple projects in a fast-paced, deadline-driven environment.

Ensure that brand attributes are reflected across the online channel
Leadership/management experience
Provided online content support and guidance to the team when implementing customer messaging and
communications online
Using SugarCRM & SalesForce within the Rubik Marketing & Sales Department over a three year period.
Liaising with Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
GUI design and implementation, GUI software design implementation, GUI Graphic Designer/Developer Investment Banking, design, development and implementation of online banking UI development
activities.

Solid understanding of the latest Web Technologies Understanding of web projects and implementation
methodologies

I been creating new GUI screens for different productions like - SPX - bulk payments, CWX Collections
and Receivables management, Rubik hosted T24 from Temenos, NextBank - Mobile Banking for Nokia &
i-phones and Internet Banking software systems for a number of banks, credit unions and building
societies i.e. Greater Building Society's world-class Internet Banking system.

Lead the implementation of content enhancements through Content Management System and where
possible HTML application.

Worked with the UCD process and teams in maintaining a consistent customer centred design approach
for all developments and change

Graphic Designer: for the Sales team at Rubik. I created PDFs for Request for Client Proposals,
Newsletters, Business Cards, Cover & Rubik Annual Reports, Photos for Annual Report, Conference
Invitation, Christmas Party Invitation, Ad for AM Institute, Security Posters, PDF - Sales support pack,
DVD labels for our RUBIK 2009 ANNUAL CONFERENCE, Voucher Templates, Christmas Party eInvite,
Posters for ABACUS, RUBIK STYLE GUIDE, Format for Brochures, Flyers & eFlyers.




Proven ability to build consensus and work effectively within a cross-departmental team


Good-to-Have Background in the use of Social Media - Marketing/Change/Application Usage

Developed and delivered a roadmap that delivered a superior online user experience by helping to
formulate the functionality, interaction design, organisational structure, navigation, user path flow and
design of websites and applications.
Adobe Photoshop skills, Design Skill/Graphic Artist capabilities.
Excellent communication skills.
Developed, uploaded and managed website content and worked closely with IT and Direct Customer
Experience in delivering platform enhancing initiatives.
Established and managed a good working relationship and process with internal service providers to
ensure delivery of appropriate services and service levels
GUI Designer – Mobile Messenger, Sydney, NSW. ▪ 2007 – 2008
 I was working on the mm gateway which is a flexible, robust messaging tool that enables integration of
mobile messaging with existing systems and applications, such as websites, CRM systems, email
services, finance and billing systems. I was one of eleven members in 'The MEP Team' (Mobile
Entertainment Platform).

Liaising with Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients & all the main
telecommunication carriers.

Knowledge of wireframe development and experience using tool: Axure.
Multimedia Lead Lecturer - Multimedia Course Coordinator – TAFE, Sydney, NSW. ▪ January,
2004 – December, 2007

Dynamic Web Interfaces, New Media Histories and Practices, Introduction to Multimedia, Web Design and
Development, Design Perspectives, Multimedia Design.

Liaising with staff & students.
Multimedia Lecturer – Central Queensland University, Sydney, NSW. ▪ March, 2004 – December, 2008
 Dynamic Web Interfaces, New Media Histories and Practices, Introduction to Multimedia, Web Design and
Development, Design Perspectives, Multimedia Design.

Liaising with staff & students.
Online Web Manager – Wizard Home Loans, Sydney, NSW. ▪ 2007
 Creating Flash vector graphics, GIF animations for Wizard AFL (Collingwood Football Club - The
Premiership Winners of 2010) - NRL - State of Origin - promotions and footy tipping for 2007. Graphic
Designs – Flash screensaver for Wizard kiosks.



Liaising with Store Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
Proven ability to build consensus and work effectively within a cross-departmental team
Excellent communication skills.
Manager Web Projects-GE Consumer Level 3 – GE Money, Sydney, NSW. ▪ 2007
 GE General Electric Consumer Finance.

Liaising with Store Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
Flash Front-End Developer – Department of Defence (Australian), Sydney, NSW. ▪ 2006
 Creating Vector Graphics, Animations, Interactives, learning systems, Graphic Designs – Packaging for
CD and DVD ROMs.

Liaising with Defence Personnel.
Graphic & Multimedia Design Teacher – Raffles College of Design and Commerce, Sydney, NSW. ▪
2004

Liaising with staff & students.
Graphic Design Teacher – Martin College – Study Group Australia, Sydney, NSW. ▪ 2002 - 2004
 Liaising with staff & students.
Web Designer & Developer (Senior Management – Web Admin) – NSW Department of Planning Planning NSW, Sydney, NSW. ▪ 2002

I help create PDFs maps of the Sydney water catchment that covered 19 local government bodies. I was
putting together public documentations to help inform the Dept of PlanningNSW as well as other State
Govt bodies for former Deputy Premier of New South Wales Dr Andrew Refshauge.

Liaising with State Govt Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
Graphic Designer (Management) – Audi Australia, Sydney, NSW. ▪ 2001
 Astre German Automotive Group (Audi & Hyundai) HOMEBUSH BAY.
 Liaising with Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
Senior New Media Manager (Senior Management) – The Shop International, Sydney, NSW. ▪ 2001
 SIEMENS WAVE TOUR -Sydney - Feb 2001, Kahlua, FOSTER'S GROUP LIMITED (FGL), The Shop
Ibiza.

Liaising with Store Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
Internet Manager and Developer (Senior Management) – ZOO Communications Group, Sydney,
NSW. ▪ 2000

Australian Posters, TaxiMedia, Gateway Computers, hop-on.com, Park Hyatt Sydney, PKL Personnel,
Victoria Cross Bar.

Liaising with Store Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
Web Page Designer & Programmer (Management) – Chapple CD Labs Pty Ltd, Melbourne, Vic. ▪
1999

As part of the Chapple Group which has been operating for over 25 years, the Company provides CD
replication and disc printing services and an extensive range of packaging options.

Liaising with Store Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.
Programming and Software Skills
W3C web standards, Adobe Creative Suite 4; Advanced Photoshop, Adobe Illustrator, In-Design,
Dreamweaver, Fireworks, Image Ready, CSS, HTML, Flash banners, DHTML, XHTML, Microsoft, MS Excel,
SQL, SharePoint, JavaScript, SugarCRM, SalesForce.
Education
Graduate Diploma in Design – University of Technology, Sydney, NSW ▪ 2007
Fellowship Diploma - Royal Society for the encouragement of Arts, Manufactures and Commerce, UK ▪ 2006
Graduate Certificate in Design & Technology – University of Technology, Sydney, NSW ▪ 2004
Graduate Certificate of Arts (Applied Media) – Swinburne University of Technology, VIC ▪ 2000
Bachelor of Arts – Monash University, VIC ▪ 1997
Online Portfolio Presentations & LinkedIn Profile
http://www.slideshare.net/johnraciti2/raciti-designs-presentation
http://slidesha.re/gYpQ1C
http://au.linkedin.com/in/johnraciti
http://racitidesigns.wordpress.com/design-portfolio/
Recommendations for John
“John has great technical expertise in the Adobe suite of products, using them to produce and edit various
marketing and learning media. His experience in setting up and maintaining online portals will benefit any
organisation looking to move into this space. He is a valuable asset to any team.” February 25, 2013
Natali Talevski, Campaign Manager at Global Red Australia Pty Ltd
“John is a highly skilled graphic , web designer and multimedia expert. During his time at SAI Global John
has further developed his skills into content management and learning management system administration.
John has an enormous amount of energy and passion and throws himself into any new challenge with a
great deal of enthusiasm. He is a friendly and cheerful individual with a real ‘can do’ attitude.
John has been an integral part of the product team at SAI Global and it has been an absolute pleasure to
work with him.” February 24, 2013
Leigh Wilby, Learning Product Manager (Global Training & Improvement Solutions) at SAI Global
“This letter is my personal recommendation for John. Until just recently, I have been working with John for a
while. I found him to be consistently pleasant, tackling all assignments with dedication and a smile.
Besides being a joy to work with, John is a take-charge person who is able to present creative ideas and
communicate the benefits. He has successfully developed several tools for our company that have resulted
in increased revenue. During his tenure, we saw an increase in profits and brand awareness.
Though he was an asset to our training efforts, John was also extraordinarily helpful in other areas of the
company. In addition to writing effective training modules, John assumed a leadership role in meetings,
inspiring and motivating other employees.
I highly recommend John for employment. He is a team player and would make a great asset to any
organization” February 23, 2013
John Ni, SBDM Asia and New Zealand – GRC at SAI Global
“The business environment is complex and it really requires working with people that have the energy,
focus and skills that meet the demands of the market. I can recommend highly the work of John Giovanni
Raciti as an energetic, personable, skilled talent who goes the extra mile, believes passionately in creating
value from his work and is committed to a strong work ethic based on values that matter to him and his
workplace. I recommend John Giovanni Raciti” February 22, 2013.
Brett Allen, Director Sales and Marketing, Assurance Services – Australia at SAI Global
“John has the ability to rapidly distill ideas into 'proof ready' images that really assist in deciding the direction
of an initiative or informing the design direction for the product. If you need a Photoshop maven - John is your
man.” January 31, 2011
Brent Jackson, Chief Executive Officer, Rubik Financial Limited managed John indirectly at Swift Call
“John is passionate about his work as a web and graphics designer. His energy and enthusiasm has
resulted in numerous professional designs for our mobile and internet banking applications.
As a team player, John is a pleasure to work with.” December 30, 2010
Derek Thomas, Head of Implementations, Rubik Financial Systems managed John indirectly at Rubik
Financial Limited
“John Raciti is a talented graphic designer who has worked with me for a couple of years. During that time he
helped developed our "Flying Windows" GUI (patent pending) for Rubik's generation 3 internet banking. His
design skills are impressive as well as his ability to rapidly generate design mock-ups at moment’s notice.”
December 29, 2010
Caevan Sachinwalla, Head of Development, Rubik Financial Ltd managed John at Rubik Financial Limited
“As proven time and time again John has a natural talent in his field his work does talk for itself. John has a
matching personality full of energy and charismatic. John’s ability to tailor his work for different projects is
quite amazing had the opportunity to work with John developing the mobile banking GUI interface which was a
great success. John is a leader and innovative highly recommended.” December 16, 2009
Jimmy Katehos, Phone and Mobile Team Leader, Rubik Financial Limited worked with John at Rubik
Financial Limited
“John is a top notch, super-fast, super skilled operator with a flair for customer usability in all manners of UI.
John is passionate about everything he does and you always get a top end-result with John at the helm.”
December 14, 2009
Sam Belshaw, State Manager WA, Rubik Financial Limited worked directly with John at Swift Call
“I certainly found John to be a very motivated and enthusiastic team player from day one. John's attention to
detail was always very impressive and work ethic second to none. I would strongly recommend John in any
opportunity going forward and I believe that he would make an exemplary asset to any organisation.” February
4, 2008
Michael Ungerboeck, Chief Operating Officer, Mobile Messenger managed John indirectly at Mobile
Messenger
“John worked for Wizard Home Loans as a contractor in 2007 and he delivered very good quality Web
Design/Graphics design work. I would recommend him highly in this role.” February 18, 2008
Top qualities: Great Results, Expert, Creative
Bryn Nicholson, hired John as a Graphic/Web Designer in 2007
“John was a pleasure to work with at Sensis. He always demonstrated a happy, positive nature and was
always highly motivated in his approach; a great team-player and colleague.” August 24, 2012
Lana Galea, Online Production Specialist (contract role), Sensis Telstra reported to John at Sensis Telstra
“John leads group of online designers/typesetters that produces a high quality and high work turn around in
Yellow Pages online. Throughout my working life in the same office as John has kept his team up-to-date with
progress and kept the project to timelines. John can liaise very well with clients and also his team to ensure
the desired result is achieved. I would have no hesitation to work with John and would recommend him to
others.” May 12, 2012
Raljk Caballero, Graphic Designer, Sensis worked with John at Julia Ross Managed Services – Chandler
Macleod
“John was my art teacher when I entered design school. He is such a creative mind with an exceptional
knowledge of the industry, constantly inspiring and encouraging me to continually fueling my passion for
creativity with the same determination he has. I have learnt some lessons from John that I will carry with me
through the creative field for many years, holding much respect for him as a teacher, designer, and source
of guidance, knowing that he will always offer amazing advice and support for me or any other artist to
excel in the arts.” July 5, 2010
Simone Colosi, Student, Raffles La Salle reported to John at Raffles Education Corporation